BT (British Telecom)

BT (British Telecom) Outage Report in Ipswich, Suffolk, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Ipswich come from postal codes IP4 and IP5.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ipswich, Suffolk, England 11/13/2025 07:10

November 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ipswich, Suffolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Colchester, Ipswich and Harwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomColchester Phone
United KingdomIpswich E-mail
United KingdomIpswich Total Blackout
United KingdomColchester E-mail
United KingdomColchester E-mail
United KingdomColchester E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ipswich, England

Latest outage, problems and issue reports in Ipswich and nearby locations:

  • KJL1719 Kial (@KJL1719) reported from Ipswich District, England

    @BTCare @rioferdy5 Bloody terrible news. I can't remember the last time I watched it since ITV lost it. I Used to love sitting down with my brother's when we were younger watching it on ITV. Money is ruining the game and nothing can stop it!

  • dean_east Dean East (@dean_east) reported from Sproughton, England

    @bt_uk are your servers down again, no email access, waiting for an important email to come through

  • karenharris58 Karen Harris (@karenharris58) reported from Felixstowe, England

    @bt_uk help! I’ve no broadband since 2:10pm Felixstowe IP11address... urgent on-line meeting to attend what’s happening??

  • jameohale James Hale 🔰 (@jameohale) reported from Colchester, England

    @btsport your sound is terrible, keeps cutting out!! #BHAARS

  • timcutbush Tim Cutbush (@timcutbush) reported from Ipswich District, England

    Yet another scam call from @bt_uk saying there’s an issue with my broadband. Third today. I’m not even with BT

  • andydbayford Andy Bayford (@andydbayford) reported from Ipswich District, England

    @bt_uk No we have intermittent service on all devices, I reported it after Christmas and got an email yesterday to say the problem was outside and had been addressed, clearly not! I am at work now so don’t have account details to hand...

  • chrispont Chris Pont (@chrispont) reported from Kesgrave, England

    @bt_uk I spent hours on the phone to raise a fault. You put a trace in for a couple of days and agreed there was a problem. I find out later (with not notification) that the fault has been closed. Could you please reopen VOL053-644375848055?

  • SallyKramers Sally Kramers (@SallyKramers) reported from East Bergholt, England

    Hi @bt_uk my WiFi speeds are so low at the moment that it took me ten minutes to load a webpage to find your twitter handle. Please help.

  • pauldungey Paul Dungey - a life with dogs ❤️ (@pauldungey) reported from Colchester, England

    The sound for the manchester utd match on BT Sport 2HD live is terrible, the crowd is louder than the commentary, mind you @RobbieSavage8 is one of them so it's not all bad!! @btsportfootball @btsport

  • Lottievr4 Charlotte Read (@Lottievr4) reported from Colchester, England

    @Greg__Holmes @bt_uk @OpenreachHelp I raised a complaint with them last week about my broadband constantly dropping out, heard nothing until they sent me a text just to say my complaint is closed! No investigation, no communication. Useless.

  • mamajasper Beccarooo (@mamajasper) reported from Framlingham, England

    @bt_uk your broadband is just the worst and for £60+ per month I think we’re going to move to another provider. So many #StrictlyComeDancing2019 spoiled I’m so annoyed right now

  • wizedude_ Paul Boon (@wizedude_) reported from Ipswich District, England

    How disgraceful is it that @btsportfootball have #allardyce on TV. He is a no good cheating scum who took back handers and should never be allowed on #TV @btsport you should be #ashamed of yourselves. Sam Allardyce should never be allowed on TV ever!! #disgrace #btsport

  • andydbayford Andy Bayford (@andydbayford) reported from Ipswich District, England

    @bt_uk Hello Kelly, In answer to your question, I pay for complete Wi-fi yes, have I ever experienced a month with no issues, No! I have 3 discs one of which says it’s working and is 3 metres away from the TV shown on my initial post!

  • wizedude_ Paul Boon (@wizedude_) reported from Ipswich District, England

    @Realallardyce_ #allardyce no one gives a shit about your comments on @btsportfootball @btsport you are a #traitor to #football and deserve no #TV airtime at all you are a cheating, no good back handed ***** manager who derserves to be banned from #football all together.

  • LesleyJ34566860 Lesley Jones (@LesleyJ34566860) reported from Ipswich District, England

    @bt_uk can you explain why daily on your app I get “ token expired “! I am constantly having to log in. I read that there is a problem with the app. When will this be rectified ??

  • KJL1719 Kial (@KJL1719) reported from Stowmarket, England

    @SkyHelpTeam broadband is terrible in comparison to when I was with @bt_uk…Constant drop outs, signal doesn't even reach every room! Shame @bt_uk priced me out of staying with them!

  • Robzx6r Rob McGuckin (@Robzx6r) reported from Capel Saint Mary, England

    @btsport charging for the McGregor fight tonight. Time to cancel BT sport!

  • rando__ James (@rando__) reported from Colchester, England

    @bt_uk There isn’t that’s the problem... everytime the track order says update on such a date it then just says delayed. Really is disgraceful.

  • 231064mc Michael Crowther (@231064mc) reported from Combs, England

    @oinking @btsport It's bad enough to try and cancel my holiday in June Dave, I can't get through ... BUT I got a email stating the final £250 is due Wednesday and payment will be automatically deducted from my account 👍🏻😜

  • matt40k Matt Smith (@matt40k) reported from Ipswich District, England

    @ianwtasker @bt_uk Yer, prob with a copper service

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KevMColl Kevin Collins (@KevMColl) reported

    Imagine my surprise to get home and find that @bt_uk have failed to fix the fault by the promised date (again) and failed to provide any updates. Actually, not surprised at all. It's the total disdain towards their customers that is so infuriating.

  • KatieBo01709799 Katie Boyle (@KatieBo01709799) reported

    @bt_uk absolutely disgusted with you! My mother in law was waiting over 3 weeks to be installed then pushed back to 10.05 the today told 26.05 but no one contacted to say so; all via email ! Disgusting service and now cancelled with yourselves!!!

  • Larchfield Larchfield Estate (@Larchfield) reported

    @bt_uk Being sent in circles and now no response from chat or 3 promised phone calls. Not acceptable when we pay for 24 hr max outage. How do we speak to someone in Northern Ireland that can fix this?

  • JFOF533 JFOF (@JFOF533) reported

    @bt_uk tale of bad service. I use my email from my PC every week day but you have chosen to close and delete my email account. I raised this on Apr 28 and now have to wait until May 10 for the ECR team to contact me, they are too busy before then!

  • SarahGarth Sarah (@SarahGarth) reported

    @bt_uk I was getting assistance from you via DM as my email account cannot be accessed. The person assisting had disappeared, please help as a I need access to my email URGENTLY!

  • Harshmarsh88 Marshed potato 🥔 (@Harshmarsh88) reported

    @bt_uk hello was wondering if you could help me I live in the nn15 5pq postcode of Northampton and we think one of the gasmen working on our road may of gone through the fibre optic wire at some point as there’s no WiFi for most of the street

  • JoeWheelerxx Joe Wheeler (@JoeWheelerxx) reported

    I thought Jermain Penis was bad enough. They’ve wheeled out Micheal Owen #BTSPORT #CHERMA

  • tim_becks tim beckett (@tim_becks) reported

    @bt_uk hey uve moved house an need to cancel my broadband an telephone can it be done theough here ?

  • AnnalanDwight Annalan Mathew Dwight Navaratnam (@AnnalanDwight) reported

    @bt_uk Very disappointing service. Waited all day for engineer. No show. Called for the third time, at 5 15pm told it's a remote activation. Next day no internet because activation needs an engineer! Tried to escalate - bounced between BT call centres. Regret staying with them.

  • sallyroberts70 sally roberts (@sallyroberts70) reported

    @bt_uk Done that, still keep losing our connection, hub disconnects and flashes different colours, orange, red, green and then finally goes back to blue. Unacceptable that you refuse to fix our issues which have been constant. I will fix it then by changing suppliers. #btripoff