BT (British Telecom) Outage Report in Capel Saint Mary, Suffolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Capel Saint Mary, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Capel Saint Mary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Capel Saint Mary, Suffolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Ipswich and Colchester.
| City | Problem Type | Report Time |
|---|---|---|
 Ipswich |
||
| Ipswich |
Internet | |
| Colchester |
Internet | |
| Ipswich |
Phone | |
| Ipswich |
Phone | |
| Colchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Capel Saint Mary, England
Latest outage, problems and issue reports in Capel Saint Mary and nearby locations:
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James
(@rando__) reported
from
Eight Ash Green, England
@bt_uk hi need to cancel an order with you, what’s the phone number please :)
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Charlotte Read
(@Lottievr4) reported
from
Colchester, England
@Greg__Holmes @bt_uk @OpenreachHelp I raised a complaint with them last week about my broadband constantly dropping out, heard nothing until they sent me a text just to say my complaint is closed! No investigation, no communication. Useless.
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Paul Dungey - a life with dogs ❤️
(@pauldungey) reported
from
Colchester, England
The sound for the manchester utd match on BT Sport 2HD live is terrible, the crowd is louder than the commentary, mind you @RobbieSavage8 is one of them so it's not all bad!! @btsportfootball @btsport
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Sally Kramers
(@SallyKramers) reported
from
East Bergholt, England
Hi @bt_uk my WiFi speeds are so low at the moment that it took me ten minutes to load a webpage to find your twitter handle. Please help.
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Ian Ross Davies
(@IRDavies90) reported
from
Ipswich District, England
@scottyd501 @xboxuk @btsport @bt_uk Yeah just wanted to check my options first, was hoping they’d help a loyal customer out... £46.99 a month at the moment.
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Andy Bayford
(@andydbayford) reported
from
Ipswich District, England
@bt_uk Hello Kelly, In answer to your question, I pay for complete Wi-fi yes, have I ever experienced a month with no issues, No! I have 3 discs one of which says it’s working and is 3 metres away from the TV shown on my initial post!
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James Hale 🔰
(@jameohale) reported
from
Colchester, England
@btsport your sound is terrible, keeps cutting out!! #BHAARS
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Keg Man Plays
(@Kegmanplays) reported
from
Sproughton, England
@Mark_Elkington @LeeCotton1 @WWEGP @btsport I get that, but there's a decent size roster there & with enough rotation (which I'm sure there will be) that should help stop things being stale. Plus there's a good chance a few more names will be announced too I see it working. Khan is a savvy man & the elite know what's up
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Ben Cooper
(@coopemania) reported
from
Rowhedge, England
@stevemcfc1974 @premierleague @SkySportsPL @btsportfootball @btsport Awful how it's got mate
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Anne Ruddock
(@AnneRuddock) reported
from
Colchester, England
@bt_uk Not a new build at all. Several operators ordered my broadband (phone line’s working fine) & then it kept being cancelled by the service provider. Numerous phone calls to yourselves, promised call backs didn’t happen. I gave you over 2 weeks to sort it out before going elsewhere
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James
(@rando__) reported
from
Eight Ash Green, England
Shocking from @bt_uk ... mum and step dad ordered broadband 3 weeks ago for new property, engineer booked for today, doesn’t turn up. Ring them and told no network is built and won’t be for a while, yet website says everything’s up and running! Complaint made.
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Michael Crowther
(@231064mc) reported
from
Combs, England
@oinking @btsport It's bad enough to try and cancel my holiday in June Dave, I can't get through ... BUT I got a email stating the final £250 is due Wednesday and payment will be automatically deducted from my account 👍🏻😜
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Kial
(@KJL1719) reported
from
Ipswich District, England
@BTCare @rioferdy5 Bloody terrible news. I can't remember the last time I watched it since ITV lost it. I Used to love sitting down with my brother's when we were younger watching it on ITV. Money is ruining the game and nothing can stop it!
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James
(@rando__) reported
from
Colchester, England
@bt_uk There isn’t that’s the problem... everytime the track order says update on such a date it then just says delayed. Really is disgraceful.
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Paul Boon
(@wizedude_) reported
from
Ipswich District, England
@Realallardyce_ #allardyce no one gives a shit about your comments on @btsportfootball @btsport you are a #traitor to #football and deserve no #TV airtime at all you are a cheating, no good back handed ***** manager who derserves to be banned from #football all together.
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Paul Boon
(@wizedude_) reported
from
Ipswich District, England
How disgraceful is it that @btsportfootball have #allardyce on TV. He is a no good cheating scum who took back handers and should never be allowed on #TV @btsport you should be #ashamed of yourselves. Sam Allardyce should never be allowed on TV ever!! #disgrace #btsport
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James
(@rando__) reported
from
Eight Ash Green, England
So back to the @bt_uk saga, ordered 12th sept, told engineer would install on 27th sept, no one turned up, phoned & told no network had been built & would get a phone call yesterday, didn’t happen. Called today & next update 9th November. Absolutely disgraceful.
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Rob McGuckin
(@Robzx6r) reported
from
Capel Saint Mary, England
@btsport charging for the McGregor fight tonight. Time to cancel BT sport!
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Lizzie 🎭
(@LizzieMizzie_) reported
from
Elmstead Market, England
@bt_uk hi. We have a BT Infinity hub. WiFi doesn’t work when I’m in my bedroom on my iPhone. Just kicks me out and back onto 4G. On my iPod, I have to be sitting in the middle of my bed to get WiFi. I’ve tried resetting iPhone network and the hub to no avail. Might have to get +
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Andy Bayford
(@andydbayford) reported
from
Ipswich District, England
@bt_uk No we have intermittent service on all devices, I reported it after Christmas and got an email yesterday to say the problem was outside and had been addressed, clearly not! I am at work now so don’t have account details to hand...
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Donna Chinery
(@ChineryDonna) reported
@bt_uk .. in the end, she cut the chat as she couldn't be bothered to help me and now I'm waiting on the phone (along with 1000's of other unhappy customers no doubt).. another 2 hours of my life spent trying to resolve BT's rubbish customer service issues
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Ibrar
(@ibronatron) reported
Horrendous service from @bt_uk . Meant to transfer an old number 5 weeks ago @ still have no working landline. My father also relies on the working landline (lifeline + district nurses + carers) and not one care is given by BT. Can’t even escalate the issue. 0/10 would recommend
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Jeff
(@ToastHub) reported
@bt_uk Look at what again? There is no fault according to the people on your customer support… they offered no help whatsoever and I’m still stuck here with unusable internet.. unable to do my work or anything. Will be sending an email to ombudsman when I have internet again
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Sue Foster
(@fost31411) reported
@bt_uk still no follow up/update or resolution to the problem despite being told someone would call this morning....
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Julie Stonehouse
(@Ju_Stonehouse) reported
@bt_uk Thats very poor service. Thats a lot of hours with a hacked email
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Jeff
(@ToastHub) reported
@bt_uk Have already called BT support multiple times today and yesterday. None of them can find the fault in my line even though I don’t even get 1MBps download speed. Appalling service. Will no longer be a customer once contract finishes
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Richard Rayner
(@RichardRayner5) reported
@bt_uk Badly let down 😡 Rang to arrange a new service in new property. Changed my home package and told 7-10 days to let me know about new property. Nearly 3 weeks now 😡
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Dev Gill
(@Zoophoria) reported
@bt_uk Internet has gone down. The diagnostic bot and the troubleshooter both say that there are network issues in my area. However, the system status says no issues. I think I know which one is right - hint - not the System Status....
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Paul Kerr 🇬🇧🏴🇬🇧
(@TheRealPaulKerr) reported
@bt_uk Think there's a problem with my whole area. My speed is currently at 7.56mbps. still way off my contact speed of 52mbps
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Danny
(@dannynewsoin) reported
@bt_uk is broadband down? Trying to work and connection is gone