BT (British Telecom)

BT (British Telecom) Outage Report in Capel Saint Mary, Suffolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Capel Saint Mary, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Capel Saint Mary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Capel Saint Mary, Suffolk, England 11/28/2025 23:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Capel Saint Mary, Suffolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Ipswich, Colchester and Harwich.

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City Problem Type Report Time
United KingdomIpswich Internet
United KingdomIpswich Internet
United KingdomColchester Phone
United KingdomIpswich E-mail
United KingdomIpswich Total Blackout
United KingdomColchester E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Capel Saint Mary, England

Latest outage, problems and issue reports in Capel Saint Mary and nearby locations:

  • dean_east Dean East (@dean_east) reported from Sproughton, England

    @bt_uk are your servers down again, no email access, waiting for an important email to come through

  • MattFrost216 Matthew Frost (@MattFrost216) reported from Claydon, England

    @bt_uk hi - how do you add An existing BT sport package to a sky box? Your website really doesn’t help!!

  • princess_boo148 Laura Stevens (@princess_boo148) reported from Colchester, England

    @bt_uk absolutely shocking service from yourselves. Leaving my elderly mum without a phoneline and Internet and no way of contacting people then trying to say an engineer resolved the issue today when no one has been out 😡

  • Box_Valley Adrian Chalkley (@Box_Valley) reported from Boxford, England

    @bt_uk Well thanks for getting back eventually @TalkTalk quickly got back & have confirmed we will not have any service problems on Friday. I must emphasise I explained everything on the phone to your sales team who were not concerned, just wanted an order. We wait to see what happens!

  • SuePownall Sue Pownall Artist (@SuePownall) reported from Bures Saint Mary, England

    @bt_uk I don't want to receive the message. I want the number blocked. It doesn't ring on my phone but goes to voicemail and I have to waste time calling it and listening to garbage.

  • ange_duncan Angela Duncan ⭐️⭐️ (@ange_duncan) reported from West Bergholt, England

    @bt_uk day 5 of no landline or broadband and expected fix date 23 June 😡😡 seriously shocking customer service when I phone to ask what you can do to help me …. Nothing unless I upgrade apparently. How am I supposed to work from home?

  • 1greypenguin 1GreyPenguin (@1greypenguin) reported from Rushmere St Andrew, England

    @bt_uk let @TheVirtualPubQ1 down #getjaysinternetsorted

  • margareth76761 margaret heald76 (@margareth76761) reported from Claydon, England

    @1cornishblue Not according to btsport "if goal keeper had save it it would have been a different story" no **** Sherlock

  • bigmadandy Liam Noble💙 (@bigmadandy) reported from Nacton, England

    broadband dropping out every 10 mins. been thru all troubleshooting. no local issues.called "helpline" been cut off 3 times before speaking to anyone! @bt_uk dreadful service.need wifi for work,which i now can't do!

  • Box_Valley Adrian Chalkley (@Box_Valley) reported from Boxford, England

    Sad but our poor service from  @BT_uk  & @openreach continues, to recap ordered fibre July 16th on 7 Aug My BT website states an engineer will visit. Nobody turned up! A common event it seems 😣

  • timcutbush Tim Cutbush (@timcutbush) reported from Ipswich District, England

    Yet another scam call from @bt_uk saying there’s an issue with my broadband. Third today. I’m not even with BT

  • matt40k Matt Smith (@matt40k) reported from Ipswich District, England

    @ianwtasker @bt_uk Yer, prob with a copper service

  • LesleyJ34566860 Lesley Jones (@LesleyJ34566860) reported from Ipswich District, England

    @bt_uk can you explain why daily on your app I get “ token expired “! I am constantly having to log in. I read that there is a problem with the app. When will this be rectified ??

  • chrispont Chris Pont (@chrispont) reported from Kesgrave, England

    @bt_uk I spent hours on the phone to raise a fault. You put a trace in for a couple of days and agreed there was a problem. I find out later (with not notification) that the fault has been closed. Could you please reopen VOL053-644375848055?

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Eight Ash Green, England

    Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

  • 1greypenguin 1GreyPenguin (@1greypenguin) reported from Rushmere St Andrew, England

    @bt_uk please help @TheVirtualPubQ1 sort his Internet connection

  • 231064mc Michael Crowther (@231064mc) reported from Combs, England

    @oinking @btsport It's bad enough to try and cancel my holiday in June Dave, I can't get through ... BUT I got a email stating the final £250 is due Wednesday and payment will be automatically deducted from my account 👍🏻😜

  • AtomicWadey Oli Wade (@AtomicWadey) reported from Kesgrave, England

    @CasualGamer82 @bt_uk That sucks, who were you with before?

  • SallyKramers Sally Kramers (@SallyKramers) reported from East Bergholt, England

    Hi @bt_uk my WiFi speeds are so low at the moment that it took me ten minutes to load a webpage to find your twitter handle. Please help.

  • jameohale James Hale 🔰 (@jameohale) reported from Colchester, England

    @btsport your sound is terrible, keeps cutting out!! #BHAARS

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • wessexcider Wessex Cider (@wessexcider) reported

    @btsport how do I cancel subscription ? Can’t do it online and I’ve been on the phone for over an hour! Very poor service

  • ams_leighfield Ams (@ams_leighfield) reported

    @bt_uk (cont) I have requested to speak to a senior manager 6 times and have been promised a call back but to no avail. This is the worst customer service I have received - even the customer service team have admitted it is inadequate. 4 weeks without wifi. Sort it out!!!

  • Treakz Richard Beaumont (@Treakz) reported

    @bt_uk Thanks Catherine. Doesn’t really help me know how I’m going to work for the immediate future. Man on a digger tells me he’s cut through the streets broadband cable yet you can’t confirm the status? No point in me doing a status check, I know the status already …….

  • ThomasRMoon1983 Thomas Moon (@ThomasRMoon1983) reported

    @bt_uk worst customer service ever!!! I wish so badly I could cancel and walk away from this contact! You’re a joke!!!!!

  • LAMTownsend Cllr Liz Townsend BEM 🔶🇪🇺🇬🇧💙🇺🇦 (@LAMTownsend) reported

    What’s going on in #Cranleigh and #Ewhurst @bt_uk widespread issues in this area when will it be fixed?

  • magicalmanda999 Amanda (@magicalmanda999) reported

    @bt_uk Can bill contact me instead of the horrible person I had to deal with about my broadband

  • hayleymaggi Hayley Forbes (@hayleymaggi) reported

    @bt_uk Haha - leaving a elderly, disabled customer with no phone or internet promising callbacks and not following up with someone who is emergency dateline reliant - let’s hope nothing happens as on your head be it…

  • mx49mike Mike Taylor (@mx49mike) reported

    @btsport awful picture quality on the #Liverpool Westham game, speedtest showing 300 mbps!

  • WakemanKathryn Kathryn Ayton (@WakemanKathryn) reported

    @bt_uk appalling service. Over 8 weeks wait so far for broadband installation. 4 engineers have turned up unannounced to take the same pictures for a new telegraph pole. Useless mini hub with zero range. Numerous complaints no call back VOL013-706759004707

  • sephenon Luke Sephenon (@sephenon) reported

    @bt_uk Your wifi is down.! Haven’t had wifi for almost the whole day. And gotta wait 24 hours for an engineer to come fix it? We have restored and contacted the help desk.. still not working? Is the wifi down? Maybe make a statement?