BT (British Telecom)

BT (British Telecom) Outage Report in Capel Saint Mary, Suffolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Capel Saint Mary, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Capel Saint Mary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Capel Saint Mary, Suffolk, England 01/26/2026 18:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Capel Saint Mary, Suffolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Ipswich and Colchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomIpswich Internet
United KingdomColchester Internet
United KingdomColchester Internet
United KingdomIpswich Internet
United KingdomIpswich Internet
United KingdomColchester Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Capel Saint Mary, England

Latest outage, problems and issue reports in Capel Saint Mary and nearby locations:

  • rando__ James (@rando__) reported from Colchester, England

    @bt_uk There isn’t that’s the problem... everytime the track order says update on such a date it then just says delayed. Really is disgraceful.

  • jameohale James Hale 🔰 (@jameohale) reported from Colchester, England

    @btsport your sound is terrible, keeps cutting out!! #BHAARS

  • pauldungey Paul Dungey - a life with dogs ❤️ (@pauldungey) reported from Colchester, England

    The sound for the manchester utd match on BT Sport 2HD live is terrible, the crowd is louder than the commentary, mind you @RobbieSavage8 is one of them so it's not all bad!! @btsportfootball @btsport

  • Robzx6r Rob McGuckin (@Robzx6r) reported from Capel Saint Mary, England

    @btsport charging for the McGregor fight tonight. Time to cancel BT sport!

  • KJL1719 Kial (@KJL1719) reported from Ipswich District, England

    @BTCare @rioferdy5 Bloody terrible news. I can't remember the last time I watched it since ITV lost it. I Used to love sitting down with my brother's when we were younger watching it on ITV. Money is ruining the game and nothing can stop it!

  • wizedude_ Paul Boon (@wizedude_) reported from Ipswich District, England

    @Realallardyce_ #allardyce no one gives a shit about your comments on @btsportfootball @btsport you are a #traitor to #football and deserve no #TV airtime at all you are a cheating, no good back handed ***** manager who derserves to be banned from #football all together.

  • coopemania Ben Cooper (@coopemania) reported from Rowhedge, England

    @stevemcfc1974 @premierleague @SkySportsPL @btsportfootball @btsport Awful how it's got mate

  • dean_east Dean East (@dean_east) reported from Sproughton, England

    @bt_uk are your servers down again, no email access, waiting for an important email to come through

  • wizedude_ Paul Boon (@wizedude_) reported from Ipswich District, England

    How disgraceful is it that @btsportfootball have #allardyce on TV. He is a no good cheating scum who took back handers and should never be allowed on #TV @btsport you should be #ashamed of yourselves. Sam Allardyce should never be allowed on TV ever!! #disgrace #btsport

  • rando__ James (@rando__) reported from Eight Ash Green, England

    @bt_uk hi need to cancel an order with you, what’s the phone number please :)

  • chrispont Chris Pont (@chrispont) reported from Kesgrave, England

    @bt_uk I spent hours on the phone to raise a fault. You put a trace in for a couple of days and agreed there was a problem. I find out later (with not notification) that the fault has been closed. Could you please reopen VOL053-644375848055?

  • andydbayford Andy Bayford (@andydbayford) reported from Ipswich District, England

    @bt_uk No we have intermittent service on all devices, I reported it after Christmas and got an email yesterday to say the problem was outside and had been addressed, clearly not! I am at work now so don’t have account details to hand...

  • LizzieMizzie_ Lizzie 🎭 (@LizzieMizzie_) reported from Elmstead Market, England

    @bt_uk hi. We have a BT Infinity hub. WiFi doesn’t work when I’m in my bedroom on my iPhone. Just kicks me out and back onto 4G. On my iPod, I have to be sitting in the middle of my bed to get WiFi. I’ve tried resetting iPhone network and the hub to no avail. Might have to get +

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Eight Ash Green, England

    Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

  • SallyKramers Sally Kramers (@SallyKramers) reported from East Bergholt, England

    Hi @bt_uk my WiFi speeds are so low at the moment that it took me ten minutes to load a webpage to find your twitter handle. Please help.

  • 231064mc Michael Crowther (@231064mc) reported from Combs, England

    @oinking @btsport It's bad enough to try and cancel my holiday in June Dave, I can't get through ... BUT I got a email stating the final £250 is due Wednesday and payment will be automatically deducted from my account 👍🏻😜

  • andydbayford Andy Bayford (@andydbayford) reported from Ipswich District, England

    @bt_uk Hello Kelly, In answer to your question, I pay for complete Wi-fi yes, have I ever experienced a month with no issues, No! I have 3 discs one of which says it’s working and is 3 metres away from the TV shown on my initial post!

  • Box_Valley Adrian Chalkley (@Box_Valley) reported from Boxford, England

    @bt_uk Well thanks for getting back eventually @TalkTalk quickly got back & have confirmed we will not have any service problems on Friday. I must emphasise I explained everything on the phone to your sales team who were not concerned, just wanted an order. We wait to see what happens!

  • Box_Valley Adrian Chalkley (@Box_Valley) reported from Boxford, England

    Sad but our poor service from  @BT_uk  & @openreach continues, to recap ordered fibre July 16th on 7 Aug My BT website states an engineer will visit. Nobody turned up! A common event it seems 😣

  • Lottievr4 Charlotte Read (@Lottievr4) reported from Colchester, England

    @Greg__Holmes @bt_uk @OpenreachHelp I raised a complaint with them last week about my broadband constantly dropping out, heard nothing until they sent me a text just to say my complaint is closed! No investigation, no communication. Useless.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • gaz_lister Gary Lister (@gaz_lister) reported from Moulton, England

    @bt_uk I've only been a customer for 3 months and you're now putting my prices up CPI + 3.9%. My neighbour is only getting an increase of 0.6%...? Whats going on??

  • paulosmok Paulo Ribeiro Jr (@paulosmok) reported

    @bt_uk we are having issues with internet in Aldeburgh IP15 5AQ, Suffolk. Read something about a Outage in the Suffolk and Norfolk? Is that right?

  • Th3RealTailer Th3RealTailer (@Th3RealTailer) reported

    @bt_uk sick of your absolutely tragic internet cutting out constantly and then the ‘helpline’ saying there are no issues in the area. Worst service I have ever received!

  • billyjackneww billy (@billyjackneww) reported

    @bt_uk can i just say that i have had bt wifi for about 2 years now and my family changed from another broadband to you. ever since the wifi has been shocking! disconnecting all day. we haven’t had time to really notice how bad it has been as we all live out the house busy lives ! dm me

  • CatchCarter_Now Carter (@CatchCarter_Now) reported

    @bt_uk awful service for wifi. I recommend looking else where.

  • Th3RealTailer Th3RealTailer (@Th3RealTailer) reported

    @bt_uk Every 5 minutes my network is going down and then pops back up 60 seconds later. Constantly causing problems with work calls. This service is horrific

  • jordan_kerry Kerry Jordan (@jordan_kerry) reported

    @bt_uk waiting for internet installation on 26th Feb. Despite 3 lines into the house the fitter couldn’t connect. Numerous calls later, new date for tomorrow. BT have now cancelled and given date in another 2 weeks. If this is the service to a new customer, forget it. Rubbish!

  • RoryTBailey Rory Bailey (@RoryTBailey) reported

    @bt_uk Hey, we are having issues again. The service seems to be so random. Is there anything that can monitor our speed long term?

  • Custome92683183 Customer (@Custome92683183) reported

    @BTGroup I’m sure he’s been great!!! In the mean time; thousands (including my family), can’t do remote schooling, work or healthcare because BT Broadband not working! Not answering phones? Is this a failing company? @BTCare

  • TamaraKohler4 Tamara Kohler (@TamaraKohler4) reported

    @bt_uk He has no internet access so can't get in touch himself! I was hoping twitter might be a way to get this sorted since the customer service on the phones has not been helpful. I guess they're going to have to go without internet and try to get compensation for lost hours of work.