BT (British Telecom)

BT (British Telecom) Outage Report in Capel Saint Mary, Suffolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Capel Saint Mary, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Capel Saint Mary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Capel Saint Mary, Suffolk, England 10/09/2025 11:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Capel Saint Mary, Suffolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Colchester and Ipswich.

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City Problem Type Report Time
United KingdomColchester TV
United KingdomColchester E-mail
United KingdomColchester Internet
United KingdomColchester Internet
United KingdomColchester Internet
United KingdomColchester Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Capel Saint Mary, England

Latest outage, problems and issue reports in Capel Saint Mary and nearby locations:

  • bigmadandy Liam Noble💙 (@bigmadandy) reported from Nacton, England

    broadband dropping out every 10 mins. been thru all troubleshooting. no local issues.called "helpline" been cut off 3 times before speaking to anyone! @bt_uk dreadful service.need wifi for work,which i now can't do!

  • Box_Valley Adrian Chalkley (@Box_Valley) reported from Boxford, England

    Sad but our poor service from  @BT_uk  & @openreach continues, to recap ordered fibre July 16th on 7 Aug My BT website states an engineer will visit. Nobody turned up! A common event it seems 😣

  • MattFrost216 Matthew Frost (@MattFrost216) reported from Claydon, England

    @bt_uk hi - how do you add An existing BT sport package to a sky box? Your website really doesn’t help!!

  • Box_Valley Adrian Chalkley (@Box_Valley) reported from Boxford, England

    @bt_uk Well thanks for getting back eventually @TalkTalk quickly got back & have confirmed we will not have any service problems on Friday. I must emphasise I explained everything on the phone to your sales team who were not concerned, just wanted an order. We wait to see what happens!

  • princess_boo148 Laura Stevens (@princess_boo148) reported from Colchester, England

    @bt_uk absolutely shocking service from yourselves. Leaving my elderly mum without a phoneline and Internet and no way of contacting people then trying to say an engineer resolved the issue today when no one has been out 😡

  • SallyKramers Sally Kramers (@SallyKramers) reported from East Bergholt, England

    Hi @bt_uk my WiFi speeds are so low at the moment that it took me ten minutes to load a webpage to find your twitter handle. Please help.

  • jameohale James Hale 🔰 (@jameohale) reported from Colchester, England

    @btsport your sound is terrible, keeps cutting out!! #BHAARS

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Eight Ash Green, England

    Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

  • matt40k Matt Smith (@matt40k) reported from Ipswich District, England

    @ianwtasker @bt_uk Yer, prob with a copper service

  • AtomicWadey Oli Wade (@AtomicWadey) reported from Kesgrave, England

    @CasualGamer82 @bt_uk That sucks, who were you with before?

  • LesleyJ34566860 Lesley Jones (@LesleyJ34566860) reported from Ipswich District, England

    @bt_uk can you explain why daily on your app I get “ token expired “! I am constantly having to log in. I read that there is a problem with the app. When will this be rectified ??

  • 1greypenguin 1GreyPenguin (@1greypenguin) reported from Rushmere St Andrew, England

    @bt_uk let @TheVirtualPubQ1 down #getjaysinternetsorted

  • chrispont Chris Pont (@chrispont) reported from Kesgrave, England

    @bt_uk I spent hours on the phone to raise a fault. You put a trace in for a couple of days and agreed there was a problem. I find out later (with not notification) that the fault has been closed. Could you please reopen VOL053-644375848055?

  • timcutbush Tim Cutbush (@timcutbush) reported from Ipswich District, England

    Yet another scam call from @bt_uk saying there’s an issue with my broadband. Third today. I’m not even with BT

  • ange_duncan Angela Duncan ⭐️⭐️ (@ange_duncan) reported from West Bergholt, England

    @bt_uk day 5 of no landline or broadband and expected fix date 23 June 😡😡 seriously shocking customer service when I phone to ask what you can do to help me …. Nothing unless I upgrade apparently. How am I supposed to work from home?

  • SuePownall Sue Pownall Artist (@SuePownall) reported from Bures Saint Mary, England

    @bt_uk I don't want to receive the message. I want the number blocked. It doesn't ring on my phone but goes to voicemail and I have to waste time calling it and listening to garbage.

  • 231064mc Michael Crowther (@231064mc) reported from Combs, England

    @oinking @btsport It's bad enough to try and cancel my holiday in June Dave, I can't get through ... BUT I got a email stating the final £250 is due Wednesday and payment will be automatically deducted from my account 👍🏻😜

  • margareth76761 margaret heald76 (@margareth76761) reported from Claydon, England

    @1cornishblue Not according to btsport "if goal keeper had save it it would have been a different story" no **** Sherlock

  • 1greypenguin 1GreyPenguin (@1greypenguin) reported from Rushmere St Andrew, England

    @bt_uk please help @TheVirtualPubQ1 sort his Internet connection

  • dean_east Dean East (@dean_east) reported from Sproughton, England

    @bt_uk are your servers down again, no email access, waiting for an important email to come through

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • nickylclark Nicky Clark 💙 (@nickylclark) reported from Burtle, England

    @bt_uk As I have 3 hubs as well as my modem... and still have problems .... please can I have £100?

  • Doc_KBrock Dr Kirsty Brock (@Doc_KBrock) reported

    @bt_uk The problem is I can't have my Internet off on that date as I stated in my previous tweet because I am teaching online. I feel like I'm banging my head against a brick wall here. Nobody is listening to what I'm actually saying

  • natalie_ihw Natalie 🕸 (@natalie_ihw) reported

    @bt_uk Thank you, can see theres now a known problem listed on the website for our area, is it still worth texting or not necessary?

  • ALSxKNK Urgoros (@ALSxKNK) reported

    @bt_uk you are useless @ThreeUK you are useless. Is there not a broadband or mobile data supplier in the south that doesn't go to **** at the sight of rain or snow?! 18gb min download? Bullshit. Guaranteed 4G? Bullshit

  • NickThornt1978 Nick Thornton (@NickThornt1978) reported

    @Ofcom @bt_uk are actually driving me mad. Came up for two hours then down again. I’d like to raise a complaint.

  • doc_watch Doc (@doc_watch) reported

    @bt_uk No your service is garbage they laid the new cables on the opposite side of the road where there is no housing and did not do our side. There is no wonder you are a second fiddle to Virgin who's cable have been here for 15 years. Hopeless

  • izabel_carter Izabel Carter Reflexologist (@izabel_carter) reported

    @bt_uk now I'm cross. I tweeted last week because I was helping my dad sort out his broadband with you - every time we tried, it failed with an error. You said you had fixed the website but no. we login today - the options we were considering are gone. #nothappy

  • TheScampDachs Bobble&ScamparellaDachies (@TheScampDachs) reported

    @bt_uk No my call back never came, but this is what I expected to happen and I am already looking at where I can take my custom, which was tv, including sport, broadband, phone oh & 2 mobiles. Ross from loyalty services, plus 2 staff on your chat, are what lost you a customer of years!

  • keyzee66 John Keyes (@keyzee66) reported

    @bt_uk why do you make all these promises and guarantees but fail to deliver. #poorcustomerservice

  • SaraSimpson_x Sara ⚯͛ (@SaraSimpson_x) reported

    So after multiple phone calls emails etc I was assured the service was cancelled and that we’d be getting our money back... to get a bill today????? @bt_uk sort your ******* **** out man.. I CANCELLED STOP TAKING MONEY FROM MY ACCOUNT