BT (British Telecom)

BT (British Telecom) Outage Report in Capel Saint Mary, Suffolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Capel Saint Mary, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Capel Saint Mary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Capel Saint Mary, Suffolk, England 03/07/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Capel Saint Mary, Suffolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Colchester and Ipswich.

Loading map, please wait...
City Problem Type Report Time
United KingdomColchester E-mail
United KingdomIpswich E-mail
United KingdomColchester Internet
United KingdomIpswich E-mail
United KingdomColchester Wi-fi
United KingdomColchester Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Capel Saint Mary, England

Latest outage, problems and issue reports in Capel Saint Mary and nearby locations:

  • coopemania Ben Cooper (@coopemania) reported from Rowhedge, England

    @stevemcfc1974 @premierleague @SkySportsPL @btsportfootball @btsport Awful how it's got mate

  • wizedude_ Paul Boon (@wizedude_) reported from Ipswich District, England

    How disgraceful is it that @btsportfootball have #allardyce on TV. He is a no good cheating scum who took back handers and should never be allowed on #TV @btsport you should be #ashamed of yourselves. Sam Allardyce should never be allowed on TV ever!! #disgrace #btsport

  • wizedude_ Paul Boon (@wizedude_) reported from Ipswich District, England

    @Realallardyce_ #allardyce no one gives a shit about your comments on @btsportfootball @btsport you are a #traitor to #football and deserve no #TV airtime at all you are a cheating, no good back handed ***** manager who derserves to be banned from #football all together.

  • timcutbush Tim Cutbush (@timcutbush) reported from Ipswich District, England

    Yet another scam call from @bt_uk saying there’s an issue with my broadband. Third today. I’m not even with BT

  • dean_east Dean East (@dean_east) reported from Sproughton, England

    @bt_uk are your servers down again, no email access, waiting for an important email to come through

  • Box_Valley Adrian Chalkley (@Box_Valley) reported from Boxford, England

    @bt_uk Well thanks for getting back eventually @TalkTalk quickly got back & have confirmed we will not have any service problems on Friday. I must emphasise I explained everything on the phone to your sales team who were not concerned, just wanted an order. We wait to see what happens!

  • LesleyJ34566860 Lesley Jones (@LesleyJ34566860) reported from Ipswich District, England

    @bt_uk can you explain why daily on your app I get “ token expired “! I am constantly having to log in. I read that there is a problem with the app. When will this be rectified ??

  • chrispont Chris Pont (@chrispont) reported from Kesgrave, England

    @bt_uk I spent hours on the phone to raise a fault. You put a trace in for a couple of days and agreed there was a problem. I find out later (with not notification) that the fault has been closed. Could you please reopen VOL053-644375848055?

  • jameohale James Hale 🔰 (@jameohale) reported from Colchester, England

    @btsport your sound is terrible, keeps cutting out!! #BHAARS

  • Lottievr4 Charlotte Read (@Lottievr4) reported from Colchester, England

    @Greg__Holmes @bt_uk @OpenreachHelp I raised a complaint with them last week about my broadband constantly dropping out, heard nothing until they sent me a text just to say my complaint is closed! No investigation, no communication. Useless.

  • rando__ James (@rando__) reported from Eight Ash Green, England

    @bt_uk hi need to cancel an order with you, what’s the phone number please :)

  • andydbayford Andy Bayford (@andydbayford) reported from Ipswich District, England

    @bt_uk No we have intermittent service on all devices, I reported it after Christmas and got an email yesterday to say the problem was outside and had been addressed, clearly not! I am at work now so don’t have account details to hand...

  • matt40k Matt Smith (@matt40k) reported from Ipswich District, England

    @ianwtasker @bt_uk Yer, prob with a copper service

  • andydbayford Andy Bayford (@andydbayford) reported from Ipswich District, England

    @bt_uk Hello Kelly, In answer to your question, I pay for complete Wi-fi yes, have I ever experienced a month with no issues, No! I have 3 discs one of which says it’s working and is 3 metres away from the TV shown on my initial post!

  • Robzx6r Rob McGuckin (@Robzx6r) reported from Capel Saint Mary, England

    @btsport charging for the McGregor fight tonight. Time to cancel BT sport!

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Eight Ash Green, England

    Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

  • 231064mc Michael Crowther (@231064mc) reported from Combs, England

    @oinking @btsport It's bad enough to try and cancel my holiday in June Dave, I can't get through ... BUT I got a email stating the final £250 is due Wednesday and payment will be automatically deducted from my account 👍🏻😜

  • SallyKramers Sally Kramers (@SallyKramers) reported from East Bergholt, England

    Hi @bt_uk my WiFi speeds are so low at the moment that it took me ten minutes to load a webpage to find your twitter handle. Please help.

  • LizzieMizzie_ Lizzie 🎭 (@LizzieMizzie_) reported from Elmstead Market, England

    @bt_uk hi. We have a BT Infinity hub. WiFi doesn’t work when I’m in my bedroom on my iPhone. Just kicks me out and back onto 4G. On my iPod, I have to be sitting in the middle of my bed to get WiFi. I’ve tried resetting iPhone network and the hub to no avail. Might have to get +

  • Box_Valley Adrian Chalkley (@Box_Valley) reported from Boxford, England

    Sad but our poor service from  @BT_uk  & @openreach continues, to recap ordered fibre July 16th on 7 Aug My BT website states an engineer will visit. Nobody turned up! A common event it seems 😣

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Norris15_Richie Richie Norris (@Norris15_Richie) reported

    @bt_uk Thanks Steph, but no I’m fed up of people looking into it …. In fact 60 days of people looking into it, I’ve taken days off work and waited multiple times for engineers who never turn up. I’m paying for your screw ups.

  • WillHill1994 Will Hill (@WillHill1994) reported

    @bt_uk No, and I’m trying to ascertain why this wasn’t factored in when I originally put in the order? Surely you know the network? I’m trying to find out when this is going to be installed, otherwise I’ll be looking at alternative providers

  • LindoresSpirit Drew McKenzie Smith (@LindoresSpirit) reported

    @btbusinesscare Hi Sean @btbusinesscare , unless you can stop me paying +£70 a month for WiFi that was 'guaranteed' to cover the house but is so poor that I have had to install an alternative network I don't suppose there is.

  • the16thman lorcan butler (@the16thman) reported

    @1eyeinrumney @bt_uk @BTSopenreach Personal broadband set up for me was a complete disaster from the start. Every human contact I had to start explaining all over again. Had to walk away in the end due to abysmmal service. They don't care, you're just a number.

  • oneofthoseidoh John Williams (@oneofthoseidoh) reported

    @bt_uk Hi BT. I had a phonecall from your loyalty team this morning about ongoing issues and my handset ran out of batteries. Nobody has rang back and I don't want to spend another 2 hrs waiting to get through. Can somebody please call me back. Thanks

  • gavris gavin risbridger (@gavris) reported from Kirton, England

    @bt_uk been a broadband customer for 18+yrs my contract is due to end, just wondering if there would be any contact from yourselves to reward such loyalty? Looking around there are better deals, with cost of living going up constantly might be time to try as I don’t feel valued

  • KapilVaswani8 Kapil Vaswani (@KapilVaswani8) reported

    @bt_uk I have just finished a 42min conversation with BT. Some telesales at the weekend cancelled my phone line,15 year loyalty bonus.I have lost line, discounts, broadband and worse my home number. My history with BT gone. Please help me ASAP, I can DM you details.

  • doughtagnan Steve Gray @Steviehg@mas.to (@doughtagnan) reported

    Hey @EastSuffolk your contractors repairing potholes in Locks Rd Westhall have severed a @bt_uk cable that has taken out half of village. Hope you have given them permission to replace it as it's down to you.

  • LindoresSpirit Drew McKenzie Smith (@LindoresSpirit) reported

    Genuine question, is there a company with poorer customer service than @bt_uk ?

  • martshun Martin Hunt (@martshun) reported

    @bt_uk 12 days for the next engineer appointment! Not great when I’ve got online training to deliver next week! Had problems since upgraded and your first engineer visited to install nothing!