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BT (British Telecom)

BT (British Telecom) Outage Report in Capel Saint Mary, Suffolk, England

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Capel Saint Mary, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Capel Saint Mary, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Capel Saint Mary, England

The most recent BT (British Telecom) outage reports came from the following cities: Ipswich, and Colchester.

CityProblem TypeReport Time
Ipswich E-mail 3 days ago
Ipswich Internet 3 days ago
Colchester Internet 20 days ago
Ipswich Phone 23 days ago
Ipswich Phone 24 days ago
Colchester Wi-fi 28 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Capel Saint Mary, England

Latest outage, problems and issue reports in Capel Saint Mary and nearby locations:

  • timcutbush
    Tim Cutbush (@timcutbush) reported from Ipswich District, England

    Yet another scam call from @bt_uk saying there’s an issue with my broadband. Third today. I’m not even with BT

  • margareth76761
    margaret heald76 (@margareth76761) reported from Claydon, England

    @1cornishblue Not according to btsport "if goal keeper had save it it would have been a different story" no **** Sherlock

  • bigmadandy
    Liam Noble💙 (@bigmadandy) reported from Nacton, England

    broadband dropping out every 10 mins. been thru all troubleshooting. no local issues.called "helpline" been cut off 3 times before speaking to anyone! @bt_uk dreadful service.need wifi for work,which i now can't do!

  • 1greypenguin
    1GreyPenguin (@1greypenguin) reported from Rushmere St Andrew, England

    @bt_uk please help @TheVirtualPubQ1 sort his Internet connection

  • 231064mc
    Michael Crowther (@231064mc) reported from Combs, England

    @oinking @btsport It's bad enough to try and cancel my holiday in June Dave, I can't get through ... BUT I got a email stating the final £250 is due Wednesday and payment will be automatically deducted from my account 👍🏻😜

  • jameohale
    James Hale 🔰 (@jameohale) reported from Colchester, England

    @btsport your sound is terrible, keeps cutting out!! #BHAARS

  • SJWilding
    Simon Wilding🔸🇪🇺 (@SJWilding) reported from Eight Ash Green, England

    Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

  • princess_boo148
    Laura Stevens (@princess_boo148) reported from Colchester, England

    @bt_uk absolutely shocking service from yourselves. Leaving my elderly mum without a phoneline and Internet and no way of contacting people then trying to say an engineer resolved the issue today when no one has been out 😡

  • dean_east
    Dean East (@dean_east) reported from Sproughton, England

    @bt_uk are your servers down again, no email access, waiting for an important email to come through

  • Box_Valley
    Adrian Chalkley (@Box_Valley) reported from Boxford, England

    Sad but our poor service from  @BT_uk  & @openreach continues, to recap ordered fibre July 16th on 7 Aug My BT website states an engineer will visit. Nobody turned up! A common event it seems 😣

  • AtomicWadey
    Oli Wade (@AtomicWadey) reported from Kesgrave, England

    @CasualGamer82 @bt_uk That sucks, who were you with before?

  • SallyKramers
    Sally Kramers (@SallyKramers) reported from East Bergholt, England

    Hi @bt_uk my WiFi speeds are so low at the moment that it took me ten minutes to load a webpage to find your twitter handle. Please help.

  • matt40k
    Matt Smith (@matt40k) reported from Ipswich District, England

    @ianwtasker @bt_uk Yer, prob with a copper service

  • ange_duncan
    Angela Duncan ⭐️⭐️ (@ange_duncan) reported from West Bergholt, England

    @bt_uk day 5 of no landline or broadband and expected fix date 23 June 😡😡 seriously shocking customer service when I phone to ask what you can do to help me …. Nothing unless I upgrade apparently. How am I supposed to work from home?

  • SuePownall
    Sue Pownall Artist (@SuePownall) reported from Bures Saint Mary, England

    @bt_uk I don't want to receive the message. I want the number blocked. It doesn't ring on my phone but goes to voicemail and I have to waste time calling it and listening to garbage.

  • Box_Valley
    Adrian Chalkley (@Box_Valley) reported from Boxford, England

    @bt_uk Well thanks for getting back eventually @TalkTalk quickly got back & have confirmed we will not have any service problems on Friday. I must emphasise I explained everything on the phone to your sales team who were not concerned, just wanted an order. We wait to see what happens!

  • 1greypenguin
    1GreyPenguin (@1greypenguin) reported from Rushmere St Andrew, England

    @bt_uk let @TheVirtualPubQ1 down #getjaysinternetsorted

  • MattFrost216
    Matthew Frost (@MattFrost216) reported from Claydon, England

    @bt_uk hi - how do you add An existing BT sport package to a sky box? Your website really doesn’t help!!

  • LesleyJ34566860
    Lesley Jones (@LesleyJ34566860) reported from Ipswich District, England

    @bt_uk can you explain why daily on your app I get “ token expired “! I am constantly having to log in. I read that there is a problem with the app. When will this be rectified ??

  • chrispont
    Chris Pont (@chrispont) reported from Kesgrave, England

    @bt_uk I spent hours on the phone to raise a fault. You put a trace in for a couple of days and agreed there was a problem. I find out later (with not notification) that the fault has been closed. Could you please reopen VOL053-644375848055?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • wcbutcher
    Bill Butcher (@wcbutcher) reported

    My transfer to @bt_uk was not without issues but that was more down to @WeAreOpenreach and their obfuscation but now it’s complete I appreciate how poor @virginmedia was. The television is sharper and the internet is better. Thank you BT.

  • nostalgiaoty
    charley🦋 (@nostalgiaoty) reported

    can @bt_uk please fix their internet i’ve been kicked out of my teams meetings 5 times today and my teachers are starting to get pretty sick of it

  • SwissKnee
    crinkly mo... (@SwissKnee) reported

    So, I found out the REAL reason my internet won't get fixed. @bt_uk @OpenreachHelp have ONE qualified engineer in my area who can deal with the issue, and they're the one who deals with emergencies (overhead cables etc)

  • Aspurno
    ʕ⁎̯͡⁎ʔ (@Aspurno) reported

    @zSly_ @czlrt @bt_uk honestly my talk talk used to be **** but that was when the weather was ****, my talk talk is actually really good now

  • nsummers1234
    neil summersgill (@nsummers1234) reported

    @bt_uk No it was WiFi disc. Everytime I tried the BT app chat and said it was a technical issue it said no agents. So I just pinged the general chat via web and just thought pick something other than technical. Got me to someone who has booked engineer

  • saoirse60
    Jane davis (@saoirse60) reported

    @bt_uk Can you tell her to ring the right number 07395 153782. The other number people keep ringing should have been deleted from my file. It’s broken.

  • saoirse60
    Jane davis (@saoirse60) reported

    @bt_uk Please tell her to ring correct number. The number she keeps ringing is broken. It should no longer be on my file.

  • czlrt
    Tor (@czlrt) reported

    @zSly_ @bt_uk Its bt being ****, my last broadband was perfectly fine and now as soon as i get bt i have less download upload and shitter ping when i clearly the package says 73 mb but im getting 45 average

  • j3nk1
    James Jenkinson (@j3nk1) reported

    @bt_uk Ye It seems really hard to rebook an engineer to put me bloody Internet in my dad had waiting from 1pm to 6pm yesterday and never showed and never had the courtesy to call us either as we speak am still waiting on the phone to be transferred to an engineer been waiting ages......

  • Paul_CTH
    Paul Alves (@Paul_CTH) reported

    @bt_uk I’ve already called in and Irene says I’ve to wait til next Friday to get engineer in .. again - You Don’t seem to have a long term strategy!? Do you? or you’re not bother to spend money sending engineer out. If this continues I will cancel my contract.