BT (British Telecom)

BT (British Telecom) Outage Report in Capel Saint Mary, Suffolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Capel Saint Mary, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Capel Saint Mary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Capel Saint Mary, Suffolk, England 12/12/2025 00:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Capel Saint Mary, Suffolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Colchester, Ipswich and Harwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomColchester Internet
United KingdomIpswich Internet
United KingdomIpswich Internet
United KingdomColchester Phone
United KingdomIpswich E-mail
United KingdomIpswich Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Capel Saint Mary, England

Latest outage, problems and issue reports in Capel Saint Mary and nearby locations:

  • Box_Valley Adrian Chalkley (@Box_Valley) reported from Boxford, England

    Sad but our poor service from  @BT_uk  & @openreach continues, to recap ordered fibre July 16th on 7 Aug My BT website states an engineer will visit. Nobody turned up! A common event it seems 😣

  • dean_east Dean East (@dean_east) reported from Sproughton, England

    @bt_uk are your servers down again, no email access, waiting for an important email to come through

  • andydbayford Andy Bayford (@andydbayford) reported from Ipswich District, England

    @bt_uk No we have intermittent service on all devices, I reported it after Christmas and got an email yesterday to say the problem was outside and had been addressed, clearly not! I am at work now so don’t have account details to hand...

  • wizedude_ Paul Boon (@wizedude_) reported from Ipswich District, England

    @Realallardyce_ #allardyce no one gives a shit about your comments on @btsportfootball @btsport you are a #traitor to #football and deserve no #TV airtime at all you are a cheating, no good back handed ***** manager who derserves to be banned from #football all together.

  • Robzx6r Rob McGuckin (@Robzx6r) reported from Capel Saint Mary, England

    @btsport charging for the McGregor fight tonight. Time to cancel BT sport!

  • Lottievr4 Charlotte Read (@Lottievr4) reported from Colchester, England

    @Greg__Holmes @bt_uk @OpenreachHelp I raised a complaint with them last week about my broadband constantly dropping out, heard nothing until they sent me a text just to say my complaint is closed! No investigation, no communication. Useless.

  • andydbayford Andy Bayford (@andydbayford) reported from Ipswich District, England

    @bt_uk Hello Kelly, In answer to your question, I pay for complete Wi-fi yes, have I ever experienced a month with no issues, No! I have 3 discs one of which says it’s working and is 3 metres away from the TV shown on my initial post!

  • Box_Valley Adrian Chalkley (@Box_Valley) reported from Boxford, England

    @bt_uk Well thanks for getting back eventually @TalkTalk quickly got back & have confirmed we will not have any service problems on Friday. I must emphasise I explained everything on the phone to your sales team who were not concerned, just wanted an order. We wait to see what happens!

  • rando__ James (@rando__) reported from Colchester, England

    @bt_uk There isn’t that’s the problem... everytime the track order says update on such a date it then just says delayed. Really is disgraceful.

  • SJWilding Simon Wilding🔸🇪🇺 (@SJWilding) reported from Eight Ash Green, England

    Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

  • coopemania Ben Cooper (@coopemania) reported from Rowhedge, England

    @stevemcfc1974 @premierleague @SkySportsPL @btsportfootball @btsport Awful how it's got mate

  • chrispont Chris Pont (@chrispont) reported from Kesgrave, England

    @bt_uk I spent hours on the phone to raise a fault. You put a trace in for a couple of days and agreed there was a problem. I find out later (with not notification) that the fault has been closed. Could you please reopen VOL053-644375848055?

  • wizedude_ Paul Boon (@wizedude_) reported from Ipswich District, England

    How disgraceful is it that @btsportfootball have #allardyce on TV. He is a no good cheating scum who took back handers and should never be allowed on #TV @btsport you should be #ashamed of yourselves. Sam Allardyce should never be allowed on TV ever!! #disgrace #btsport

  • jameohale James Hale 🔰 (@jameohale) reported from Colchester, England

    @btsport your sound is terrible, keeps cutting out!! #BHAARS

  • LesleyJ34566860 Lesley Jones (@LesleyJ34566860) reported from Ipswich District, England

    @bt_uk can you explain why daily on your app I get “ token expired “! I am constantly having to log in. I read that there is a problem with the app. When will this be rectified ??

  • rando__ James (@rando__) reported from Eight Ash Green, England

    @bt_uk hi need to cancel an order with you, what’s the phone number please :)

  • LizzieMizzie_ Lizzie 🎭 (@LizzieMizzie_) reported from Elmstead Market, England

    @bt_uk hi. We have a BT Infinity hub. WiFi doesn’t work when I’m in my bedroom on my iPhone. Just kicks me out and back onto 4G. On my iPod, I have to be sitting in the middle of my bed to get WiFi. I’ve tried resetting iPhone network and the hub to no avail. Might have to get +

  • SallyKramers Sally Kramers (@SallyKramers) reported from East Bergholt, England

    Hi @bt_uk my WiFi speeds are so low at the moment that it took me ten minutes to load a webpage to find your twitter handle. Please help.

  • 231064mc Michael Crowther (@231064mc) reported from Combs, England

    @oinking @btsport It's bad enough to try and cancel my holiday in June Dave, I can't get through ... BUT I got a email stating the final £250 is due Wednesday and payment will be automatically deducted from my account 👍🏻😜

  • KJL1719 Kial (@KJL1719) reported from Ipswich District, England

    @BTCare @rioferdy5 Bloody terrible news. I can't remember the last time I watched it since ITV lost it. I Used to love sitting down with my brother's when we were younger watching it on ITV. Money is ruining the game and nothing can stop it!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • IBoyd1966 Ted (@IBoyd1966) reported

    @bt_uk Why don’t you let people cancel their contract?

  • tom_blissy Tom Bliss (@tom_blissy) reported

    @bt_uk Hi there, we had a DM convo yesterday, you promised service by midnight last night. There is still no service. I DM’ed you again, no reply. I’ve emailed the CEO of BT, no reply. Can you please contact me urgently.

  • MissCharlotteC Little Ms Charlotte (@MissCharlotteC) reported

    @BTCare After ordering a home move almost 1 month ago I have no internet? Engineer didnt turn up, engineer turns up & no hub sent, temp hub sent to wrong property, over 6 hours worth of phone calls and still no luck? Trying to WFH& home school a 4 year old!! Disgusting service

  • MrDankw MrDankw (@MrDankw) reported

    @bt_uk do you ever read your complaints? I opened one on 19th November 2020 and still haven't had a response. Paying for a service with no customer service...

  • stevecargo Steve Spreadbury (@stevecargo) reported

    @GardnerWoods @MarkColes01 @bt_uk Totally. I wrote to them and recorded it and still never got an answer. Left and went to utility warehouse. Omg they are brilliant and products are superb. All I got from zbT was the threat of debt collectors if I did not settle contract

  • FierceBeautyxox Felicia Leno (@FierceBeautyxox) reported

    @bt_uk when I contact you a month in advance to cancel my TV add on that is coming to the end of its contract & I'm assured it's been cancelled & that I won't be charged the following month, I expect that to be the case!!! Good thing I checked the bill as soon as I got an email🤬

  • asaplace asa place (@asaplace) reported

    @btsport why is your coverage of the big bash so awful? Thanks very much 1👍

  • MissCharlotteC Little Ms Charlotte (@MissCharlotteC) reported

    @BTCare I’ve had a complaint in since December 23rd and heard nothing! I’ve repeated my story 15 times now to different people on the phone - and no one can help!!!???

  • Chris_RTID ChrisRFC (@Chris_RTID) reported

    @bt_uk . Grateful if someone can contact me to discuss and ongoing issue with a final bill and refund. We have been waiting since 5 Nov 20. Simply not acceptable. Message me for details please.

  • stupidget Stu Smith (@stupidget) reported

    @bt_uk @BTGroup !!! Just had a van pull up outside our house. I asked him what he's doing and apparently they're replacing the telegraph pole and phone/internet will be down for 2hrs!!!! Why did BT NOT LET US KNOW!!!!!