BT (British Telecom) Outage Report in Boxford, Suffolk, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Boxford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Boxford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 03: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (14%)
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Phone (12%)
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E-mail (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Boxford, Suffolk, England
The most recent BT (British Telecom) outage reports came from the following cities: Colchester, Sudbury and Ipswich.
| City | Problem Type | Report Time |
|---|---|---|
 Colchester |
Internet | |
| Colchester |
Internet | |
| Colchester |
Internet | |
| Colchester |
Internet | |
| Colchester |
Internet | |
| Sudbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Boxford, England
Latest outage, problems and issue reports in Boxford and nearby locations:
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BrianDry
(@BrianDry) reported
from
Coggeshall, England
@NRManc @bt_uk Crazy isn’t it. Thank god or IT Specialists for internet calling since we don’t get any sort of mobile signal here.
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Adrian Chalkley
(@Box_Valley) reported
from
Boxford, England
@bt_uk Well thanks for getting back eventually @TalkTalk quickly got back & have confirmed we will not have any service problems on Friday. I must emphasise I explained everything on the phone to your sales team who were not concerned, just wanted an order. We wait to see what happens!
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Angela Duncan ⭐️⭐️
(@ange_duncan) reported
from
West Bergholt, England
@bt_uk day 5 of no landline or broadband and expected fix date 23 June 😡😡 seriously shocking customer service when I phone to ask what you can do to help me …. Nothing unless I upgrade apparently. How am I supposed to work from home?
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Adrian Chalkley
(@Box_Valley) reported
from
Boxford, England
Sad but our poor service from @BT_uk & @openreach continues, to recap ordered fibre July 16th on 7 Aug My BT website states an engineer will visit. Nobody turned up! A common event it seems 😣
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Daniel Witter
(@DanielWitter6) reported
from
Stowmarket, England
@bt_uk I need some help im trying to sort a bt home move out abs my order has been cancelled now I can’t reorder????
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margaret heald76
(@margareth76761) reported
from
Claydon, England
@1cornishblue Not according to btsport "if goal keeper had save it it would have been a different story" no **** Sherlock
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Matthew Frost
(@MattFrost216) reported
from
Claydon, England
@bt_uk hi - how do you add An existing BT sport package to a sky box? Your website really doesn’t help!!
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𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢
(@pseveruscarter) reported
from
Sudbury, England
@KarimaAfc @bt_uk Has yours just crashed? Mine has gone down
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Paige 📚🎮
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers ☺
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Paige 📚🎮
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk As it was before. We have been having problems for months with our connection, and are really put out that nothing seems to have been fixed today after finally having an engineer out to help. He said that there might be a problem with our router and he has--
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Dean East
(@dean_east) reported
from
Sproughton, England
@bt_uk are your servers down again, no email access, waiting for an important email to come through
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Paige 📚🎮
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk Hiya, we ended up calling BT again and got some answers. Turns out there is an external problem which is due to be fixed this week. Thank you for your help :)
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💁🏽♀️Emma💁🏽♀️
(@Sandsy79) reported
from
Halstead, England
I can honestly say the customer service at @bt_uk is second to non. Even though they don’t connect me for 3 weeks!!!! They’ve still been great 👍🏽
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𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk Theres not, and we've been through all the steps. It's just honestly the worst Internet I've ever had.
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Paige 📚🎮
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk hello. We were due to have our engineer out today between 8-1 to fix our Internet which we have been told is 95% in amber and working at the worst rate. I have had a text at 10:19 claiming that our service is back to normal, but no engineer has knocked on the door (1-)
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𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢
(@pseveruscarter) reported
from
Sudbury, England
@KarimaAfc @bt_uk My router keeps going orange and its driving us nuts. The only consistent thing about BT broadband is that its been consistently **** since we got it
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Sue Pownall Artist
(@SuePownall) reported
from
Bures Saint Mary, England
@bt_uk I don't want to receive the message. I want the number blocked. It doesn't ring on my phone but goes to voicemail and I have to waste time calling it and listening to garbage.
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Paige 📚🎮
(@pseveruscarter) reported
from
Sudbury, England
@bt_uk The engineer. We were told when we called that our Internet was 'the worse it could be'& that we needed something on our line fixing. The engineer text me saying he ran a line test at my house and then left. Since then our Internet has still been disconnecting and is as slow--
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James Hale 🔰
(@jameohale) reported
from
Colchester, England
@btsport your sound is terrible, keeps cutting out!! #BHAARS
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Simon Wilding🔸🇪🇺
(@SJWilding) reported
from
Eight Ash Green, England
Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth Parfitt
(@SpursGazz) reported
@SkyHelpTeam @bt_uk very disappointed how an engineer can attend site to fix issues and then within half hour of them leaving the issue has got worse. Not good customer service or a good experience at all. Cant speak to anyone as all automated #poorcustomerservice #vulnerable
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Daniel
(@northernsoul03) reported
Hi @EE absolutely no comment from Apple as you can see. I am paying you for a service that doesn’t work. You told me the customer to contact Apple who supply you with these Apple TV devices. @bt_uk don’t reply either. Doesn’t customer service not exist?
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Pamela Goodman
(@goodman_pamela) reported
@bt_uk CAN SOMEONE FROM BT SHOW A DECENT LEVEL OF CUSTOMER SERVICE PLEASE. IT IS A SHAMBLES TO BE WITHOUT BROADBAND FOR 3 WEEKS WITH NO EXPLANATION WHY
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David Foxen
(@SAMBeastDavid) reported
@bt_uk any issues in the Hertford region? Internet keeps dropping in and out every few minutes.
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mags
(@mags6305) reported
@bt_uk This is more than usual customer service fallen short issue, this is failure of H&S duty
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Stephen
(@stephenbowes) reported
I feel like @leoie here but... @bt_uk are the worst broadband provider. They are forcing me to sign a new 2 year contract after I moved flat in order to get a good connection.
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Kev
(@bramblesong) reported
@bt_uk So having had the equipment despatched I’ve just received an SMS saying the installation now will NOT be going ahead? Is that true? When is it going to be rescheduled for? What happens to my existing Sky service, will that continue or have you already told them to disconnect?
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Fiona
(@nannyf) reported
@bt_uk I am@thinking of changing my telephone/broadband to you but I see that on connection day someone has to be at home according to the website. We work all week and only home at weekends but no Saturday appointments available. Please help
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Nick Bradshaw
(@NickBradshaw_UK) reported
@SkyHelpTeam Your WiFi is so slow and keeps disconnecting. I pay for broadband boost which is still no good. I left @BTCare which worked great. I joined your Sky broadband in November can I leave without penalty or am I stuck with your crap for 18 months?
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Graham Carr
(@GraCarr) reported
@bt_uk Sadly my rural BT broadband is 5 down & 1 up so no amount reliable WiFi is going to change that