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BT (British Telecom)

BT (British Telecom) Outage Report in Boxford, Suffolk, England

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Boxford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Boxford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Boxford, England

The most recent BT (British Telecom) outage reports came from the following cities: Colchester, and Sudbury.

CityProblem TypeReport Time
Colchester Internet 19 days ago
Colchester Wi-fi 27 days ago
Colchester E-mail 1 month ago
Colchester Internet 1 month ago
Sudbury Internet 2 months ago
Colchester Wi-fi 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Boxford, England

Latest outage, problems and issue reports in Boxford and nearby locations:

  • rando__
    James (@rando__) reported from Eight Ash Green, England

    @bt_uk hi need to cancel an order with you, whatโ€™s the phone number please :)

  • pseveruscarter
    ๐“†™๐•ป๐–†๐–Ž๐–Œ๐–Š ๐•ฎ๐–†๐–—๐–™๐–Š๐–— ๐Ÿ“š๐Ÿฆข (@pseveruscarter) reported from Sudbury, England

    @bt_uk Theres not, and we've been through all the steps. It's just honestly the worst Internet I've ever had.

  • Box_Valley
    Adrian Chalkley (@Box_Valley) reported from Boxford, England

    Sad but our poor service from ย @BT_ukย  & @openreach continues, to recap ordered fibre July 16th on 7 Aug My BT website states an engineer will visit. Nobody turned up! A common event it seems ๐Ÿ˜ฃ

  • LizzieMizzie_
    Lizzie ๐ŸŽญ (@LizzieMizzie_) reported from Elmstead Market, England

    @bt_uk hi. We have a BT Infinity hub. WiFi doesnโ€™t work when Iโ€™m in my bedroom on my iPhone. Just kicks me out and back onto 4G. On my iPod, I have to be sitting in the middle of my bed to get WiFi. Iโ€™ve tried resetting iPhone network and the hub to no avail. Might have to get +

  • Lottievr4
    Charlotte Read (@Lottievr4) reported from Colchester, England

    @Greg__Holmes @bt_uk @OpenreachHelp I raised a complaint with them last week about my broadband constantly dropping out, heard nothing until they sent me a text just to say my complaint is closed! No investigation, no communication. Useless.

  • SallyKramers
    Sally Kramers (@SallyKramers) reported from East Bergholt, England

    Hi @bt_uk my WiFi speeds are so low at the moment that it took me ten minutes to load a webpage to find your twitter handle. Please help.

  • SJWilding
    Simon Wilding๐Ÿ”ธ๐Ÿ‡ช๐Ÿ‡บ (@SJWilding) reported from Eight Ash Green, England

    Absolutely shocking "help" from @bt_uk regarding a total **** up with a new broadband/landline order leaving a grieving widow basically alone and uncontactable. Thanks.

  • jameohale
    James Hale ๐Ÿ”ฐ (@jameohale) reported from Colchester, England

    @btsport your sound is terrible, keeps cutting out!! #BHAARS

  • pseveruscarter
    Paige ๐Ÿ“š๐ŸŽฎ (@pseveruscarter) reported from Sudbury, England

    @bt_uk hello. We were due to have our engineer out today between 8-1 to fix our Internet which we have been told is 95% in amber and working at the worst rate. I have had a text at 10:19 claiming that our service is back to normal, but no engineer has knocked on the door (1-)

  • pseveruscarter
    Paige ๐Ÿ“š๐ŸŽฎ (@pseveruscarter) reported from Sudbury, England

    @bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers โ˜บ

  • DanielWitter6
    Daniel Witter (@DanielWitter6) reported from Stowmarket, England

    @bt_uk I need some help im trying to sort a bt home move out abs my order has been cancelled now I canโ€™t reorder????

  • Box_Valley
    Adrian Chalkley (@Box_Valley) reported from Boxford, England

    @bt_uk Well thanks for getting back eventually @TalkTalk quickly got back & have confirmed we will not have any service problems on Friday. I must emphasise I explained everything on the phone to your sales team who were not concerned, just wanted an order. We wait to see what happens!

  • Robzx6r
    Rob McGuckin (@Robzx6r) reported from Capel Saint Mary, England

    @btsport charging for the McGregor fight tonight. Time to cancel BT sport!

  • pseveruscarter
    ๐“†™๐•ป๐–†๐–Ž๐–Œ๐–Š ๐•ฎ๐–†๐–—๐–™๐–Š๐–— ๐Ÿ“š๐Ÿฆข (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk Has yours just crashed? Mine has gone down

  • dean_east
    Dean East (@dean_east) reported from Sproughton, England

    @bt_uk are your servers down again, no email access, waiting for an important email to come through

  • coopemania
    Ben Cooper (@coopemania) reported from Rowhedge, England

    @stevemcfc1974 @premierleague @SkySportsPL @btsportfootball @btsport Awful how it's got mate

  • rando__
    James (@rando__) reported from Colchester, England

    @bt_uk There isnโ€™t thatโ€™s the problem... everytime the track order says update on such a date it then just says delayed. Really is disgraceful.

  • KJL1719
    Kial (@KJL1719) reported from Stowmarket, England

    @SkyHelpTeam broadband is terrible in comparison to when I was with @bt_ukโ€ฆConstant drop outs, signal doesn't even reach every room! Shame @bt_uk priced me out of staying with them!

  • pseveruscarter
    ๐“†™๐•ป๐–†๐–Ž๐–Œ๐–Š ๐•ฎ๐–†๐–—๐–™๐–Š๐–— ๐Ÿ“š๐Ÿฆข (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk My router keeps going orange and its driving us nuts. The only consistent thing about BT broadband is that its been consistently **** since we got it

  • 231064mc
    Michael Crowther (@231064mc) reported from Combs, England

    @oinking @btsport It's bad enough to try and cancel my holiday in June Dave, I can't get through ... BUT I got a email stating the final ยฃ250 is due Wednesday and payment will be automatically deducted from my account ๐Ÿ‘๐Ÿป๐Ÿ˜œ

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BishopsgateCopy
    Steve Shaw ๐Ÿ’™ #FBPE (@BishopsgateCopy) reported

    @Dee_WkdCreative Yes, but not quite as difficult as BT make it to cancel #btsport

  • K_Stand_Red
    ๐Ÿ…ผ๐Ÿ†. ๐Ÿ…ผ๐Ÿ†ˆ๐Ÿ†‚๐Ÿ†ƒ๐Ÿ…ด๐Ÿ†๐Ÿ†ˆ (@K_Stand_Red) reported

    Hi @btsport new customer here. Trying to log in and must be on my 4th attempt to confirm my email address and 3rd change of password. Not toys! Maybe I should switch to @SkySports ๐Ÿ‘€ already?!

  • theblueone66
    andy firth (@theblueone66) reported

    @bt_uk Once again my connection has fallen from 20 to 11 in just over a week, on going issue for the past 2 years. Every time an engineer turns up i explain the issue that its an external cable fault , they seem to fix the issue for awhile , then go back to having issues.

  • paulkinnear
    Paul Kinnear (@paulkinnear) reported

    @btsport Why can I only see a tiny corner of my screen when trying to watch Celtic game on the app????? Very poor.

  • GGSparkes
    GG Sparkes Butchers (@GGSparkes) reported

    @bt_uk Called BT twice today & apparently Outage in DA14 & no wifi/broadband for 2 days. No one from BT letting me know, me calling. Good communication #communications #btoutage

  • BeccaMorgs
    Rebecca Morgan (@BeccaMorgs) reported

    @bt_uk Thanks Jordan, I hope your bosses recognise your good customer service there :) My mum will do without broadband for the time being as there is nothing cheaper than ยฃ20 with any provider at the moment sadly! Hopefully that changes sometime. Thanks for checking in

  • Elle_Honey
    Laidbackelle (@Elle_Honey) reported

    @bt_uk @btbusinesscare YET AGAIN BT have let us down which is now costing a company a fortune in builders fees! DO NOT USE THEM

  • ScotsTrump
    Scots Against Trump (@ScotsTrump) reported

    @MalcolmBrown53 @btsport @CelticFC All the SMSM fail to condemn the repulsive singing from the rancid *** hoardes. When there is something resembling equality then complain, until then STFU!!

  • rxjxxn
    ๐Ÿ’ญ (@rxjxxn) reported

    @bt_uk the absolute WORST company I have ever dealt with. 4 no show appointments. Staff blatantly ignoring emails/complaints. I will never ever use them again

  • FPLBecca
    FPL Becca (@FPLBecca) reported

    @btsport showing a close up of the celtic banner "**** the Crown" is a disgrace. We all knew what they would be like but BT sport show a close up of it. @btsportfootball