BT (British Telecom)

BT (British Telecom) Outage Report in Combs, Suffolk, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Combs, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Combs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Combs, Suffolk, England 01/13/2026 10:40

January 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Combs, Suffolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Bury St Edmunds, Stowmarket, Eye and Ipswich.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Internet
United KingdomStowmarket Internet
United KingdomBury St Edmunds Phone
United KingdomBury St Edmunds Phone
United KingdomEye Internet
United KingdomIpswich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Combs, England

Latest outage, problems and issue reports in Combs and nearby locations:

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers ☺

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk hello. We were due to have our engineer out today between 8-1 to fix our Internet which we have been told is 95% in amber and working at the worst rate. I have had a text at 10:19 claiming that our service is back to normal, but no engineer has knocked on the door (1-)

  • matt40k Matt Smith (@matt40k) reported from Ipswich District, England

    @ianwtasker @bt_uk Yer, prob with a copper service

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk Yes. Been going on 2 years. It'll backup a few files, say its done, but stop and those files are not found in the backup. To fix, uninstall, reinstall, set up. But it'll break again within days. It's not just me. Check the forums. Loads of people complaining.

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk Has yours just crashed? Mine has gone down

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Hiya, we ended up calling BT again and got some answers. Turns out there is an external problem which is due to be fixed this week. Thank you for your help :)

  • 1greypenguin 1GreyPenguin (@1greypenguin) reported from Rushmere St Andrew, England

    @bt_uk please help @TheVirtualPubQ1 sort his Internet connection

  • dean_east Dean East (@dean_east) reported from Sproughton, England

    @bt_uk are your servers down again, no email access, waiting for an important email to come through

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk As it was before. We have been having problems for months with our connection, and are really put out that nothing seems to have been fixed today after finally having an engineer out to help. He said that there might be a problem with our router and he has--

  • timcutbush Tim Cutbush (@timcutbush) reported from Ipswich District, England

    Yet another scam call from @bt_uk saying there’s an issue with my broadband. Third today. I’m not even with BT

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk The engineer. We were told when we called that our Internet was 'the worse it could be'& that we needed something on our line fixing. The engineer text me saying he ran a line test at my house and then left. Since then our Internet has still been disconnecting and is as slow--

  • chrispont Chris Pont (@chrispont) reported from Kesgrave, England

    @bt_uk I spent hours on the phone to raise a fault. You put a trace in for a couple of days and agreed there was a problem. I find out later (with not notification) that the fault has been closed. Could you please reopen VOL053-644375848055?

  • michaeldann65 Michael Dann (@michaeldann65) reported from Gislingham, England

    @BTCare On my 4th call to 150 - 2 have been cut off after over 30 minutes of holding, third I rang 150 only and EE answered and put my through but to a business team who wouldn’t help and now I’ve been on hold over 40 minutes once again. Dreadful service :(

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Theres not, and we've been through all the steps. It's just honestly the worst Internet I've ever had.

  • DanielWitter6 Daniel Witter (@DanielWitter6) reported from Stowmarket, England

    @bt_uk I need some help im trying to sort a bt home move out abs my order has been cancelled now I can’t reorder????

  • MattFrost216 Matthew Frost (@MattFrost216) reported from Claydon, England

    @bt_uk hi - how do you add An existing BT sport package to a sky box? Your website really doesn’t help!!

  • 1greypenguin 1GreyPenguin (@1greypenguin) reported from Rushmere St Andrew, England

    @bt_uk let @TheVirtualPubQ1 down #getjaysinternetsorted

  • pseveruscarter 𓆙𝕻𝖆𝖎𝖌𝖊 𝕮𝖆𝖗𝖙𝖊𝖗 📚🦢 (@pseveruscarter) reported from Sudbury, England

    @KarimaAfc @bt_uk My router keeps going orange and its driving us nuts. The only consistent thing about BT broadband is that its been consistently **** since we got it

  • Box_Valley Adrian Chalkley (@Box_Valley) reported from Boxford, England

    Sad but our poor service from  @BT_uk  & @openreach continues, to recap ordered fibre July 16th on 7 Aug My BT website states an engineer will visit. Nobody turned up! A common event it seems 😣

  • LesleyJ34566860 Lesley Jones (@LesleyJ34566860) reported from Ipswich District, England

    @bt_uk can you explain why daily on your app I get “ token expired “! I am constantly having to log in. I read that there is a problem with the app. When will this be rectified ??

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Woodhall_ RJ (@Woodhall_) reported

    @EthanJxR @bt_uk Get yourself Virgin Media lad, im legit down the road and its a dream runs absolutely everything nicely or just buy a wire should sort the problem

  • KazimATajri 07740172055 (@KazimATajri) reported

    @bt_uk Internet fault on 02089078738. No Internet. Pinkish red flashing light on bt hub 6. No Internet on mini hub as well. HELP.

  • Aaron_Ram95 Aaron (@Aaron_Ram95) reported

    So it’s been 3 months since BT confirmed i’d get connected to my fibre broadband. They say it’s an open reach problem and could take until September. Absolute shambles! Don’t get me started on open reach and their engineers 😡😡 @bt_uk @OpenreachHelp

  • DenzelHuck Darren Huck (@DenzelHuck) reported

    @rioferdy5 @btsport @bt_uk Hi Rio, what about your mate Howson calling someone a 'foreign ****'?

  • EthanJxR ꫀᡶꫝꪖ᭢ 🇵🇸 (@EthanJxR) reported

    @bt_uk You’ve never been able to figure what is happening.............

  • chizmw Chisel at LV-426 (@chizmw) reported

    @bt_uk No problems claiming it, just thought you might want to report the: {'reward.hiddenVoucherValue' | translate}} issue to the appropriate team. My guess: two opening curlies, not just one.

  • Woodhall_ RJ (@Woodhall_) reported

    @Limfly_ @EthanJxR @bt_uk Wired connection is class, I stream also aswell and obviously my sister etc watches her Netflix and have all phones connected and I never have a problem, I don't drop frames when streaming or lag whatsoever best thing I did.

  • EthanJxR ꫀᡶꫝꪖ᭢ 🇵🇸 (@EthanJxR) reported

    @bt_uk Rather not considering last time I interacted with youse You put me on hold for 90 minutes then buttoned me fully lol but before youse “had to put me on hold” youse offered no use or help

  • paul_robo2504 Paul Robinson (@paul_robo2504) reported

    @bt_uk Does hating your customer service ethics count? You've much to learn about customer retention still...

  • pistoften Sir Groucho of Gammonham 🍺🏇🏼🏴󠁧󠁢󠁥󠁮󠁧󠁿⚽️🥊 (@pistoften) reported

    @FogartyFoggy @bt_uk They won’t be interested in the real problems! Just the deranged woke crap!!!