BT (British Telecom)

BT (British Telecom) Outage Report in Combs, Suffolk, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Combs, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Combs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Combs, Suffolk, England 02/07/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (10%)

    Phone (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Combs, Suffolk, England

The most recent BT (British Telecom) outage reports came from the following cities: Ipswich, Sudbury, Stowmarket, Bury St Edmunds and Eye.

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City Problem Type Report Time
United KingdomIpswich Internet
United KingdomIpswich Internet
United KingdomSudbury Wi-fi
United KingdomIpswich Internet
United KingdomSudbury Internet
United KingdomStowmarket E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Combs, England

Latest outage, problems and issue reports in Combs and nearby locations:

  • MattFrost216 Matthew Frost (@MattFrost216) reported from Claydon, England

    @bt_uk hi - how do you add An existing BT sport package to a sky box? Your website really doesn’t help!!

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk Keep getting told next version fixes it. It never does.

  • timcutbush Tim Cutbush (@timcutbush) reported from Ipswich District, England

    Yet another scam call from @bt_uk saying there’s an issue with my broadband. Third today. I’m not even with BT

  • Patriciammills Patricia Mills (@Patriciammills) reported from Bury St. Edmunds, England

    @bt_uk pity anyone who hasn’t got the wherewithal or IT savvy to chase the comedic connections team. Shambolic service and incompressible text messaging service from outreach. I work for the NHS so used to some chaos but these clowns are next level. Over a month of no service…

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk The engineer. We were told when we called that our Internet was 'the worse it could be'& that we needed something on our line fixing. The engineer text me saying he ran a line test at my house and then left. Since then our Internet has still been disconnecting and is as slow--

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk Yes. Been going on 2 years. It'll backup a few files, say its done, but stop and those files are not found in the backup. To fix, uninstall, reinstall, set up. But it'll break again within days. It's not just me. Check the forums. Loads of people complaining.

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk Hiya, we ended up calling BT again and got some answers. Turns out there is an external problem which is due to be fixed this week. Thank you for your help :)

  • 1greypenguin 1GreyPenguin (@1greypenguin) reported from Rushmere St Andrew, England

    @bt_uk let @TheVirtualPubQ1 down #getjaysinternetsorted

  • 1greypenguin 1GreyPenguin (@1greypenguin) reported from Rushmere St Andrew, England

    @bt_uk please help @TheVirtualPubQ1 sort his Internet connection

  • AtomicWadey Oli Wade (@AtomicWadey) reported from Kesgrave, England

    @CasualGamer82 @bt_uk That sucks, who were you with before?

  • michaeldann65 Michael Dann (@michaeldann65) reported from Gislingham, England

    @BTCare On my 4th call to 150 - 2 have been cut off after over 30 minutes of holding, third I rang 150 only and EE answered and put my through but to a business team who wouldn’t help and now I’ve been on hold over 40 minutes once again. Dreadful service :(

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk You know, I hate to be so critical when you yourself are trying to be kind. It's just I've had such a bad experience of being a BT customer in the last year. I'll DM you details.

  • LesleyJ34566860 Lesley Jones (@LesleyJ34566860) reported from Ipswich District, England

    @bt_uk can you explain why daily on your app I get “ token expired “! I am constantly having to log in. I read that there is a problem with the app. When will this be rectified ??

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk hello. We were due to have our engineer out today between 8-1 to fix our Internet which we have been told is 95% in amber and working at the worst rate. I have had a text at 10:19 claiming that our service is back to normal, but no engineer has knocked on the door (1-)

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk As it was before. We have been having problems for months with our connection, and are really put out that nothing seems to have been fixed today after finally having an engineer out to help. He said that there might be a problem with our router and he has--

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers ☺

  • margareth76761 margaret heald76 (@margareth76761) reported from Claydon, England

    @1cornishblue Not according to btsport "if goal keeper had save it it would have been a different story" no **** Sherlock

  • DanielWitter6 Daniel Witter (@DanielWitter6) reported from Stowmarket, England

    @bt_uk I need some help im trying to sort a bt home move out abs my order has been cancelled now I can’t reorder????

  • Woollers Stephen Woolston (@Woollers) reported from Bury St. Edmunds, England

    @bt_uk I just stopped phoning for help because the help is worthless, just like the product.

  • matt40k Matt Smith (@matt40k) reported from Ipswich District, England

    @ianwtasker @bt_uk Yer, prob with a copper service

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • FeeJBeee FeeBee (@FeeJBeee) reported

    @bt_uk I’m trying to contact customer service and keep getting cut off at 11mins hold time. Extremely frustrating. Any reason why this is happening?

  • handsd34 dazzler (@handsd34) reported

    @bt_uk worst complaints service ever! Please DM on this as you owe me money

  • booloosausage Beth Macer (@booloosausage) reported

    @bt_uk Twitter seems to be the only way to get help from you guys. The agents on phone direct me to website, website doesn’t work for me - online chat never connects to an agent…. How am I supposed to speak to you?

  • SriganMoharir Srigan Moharir (@SriganMoharir) reported

    @WayneSBarton @btsport @Thom_Boswell Hi Wayne! I wanted to watch George Best: True Genius and Too good to go down. But I'm in India right now and unfortunately, it's not unavailable for us. Is there a way you could ask BT Sport to make it available for the people living in India? I know it's a long shot! But well..

  • JordanMeyer1994 Jordan Meyer (@JordanMeyer1994) reported

    @OpenreachHelp Right, but @bt_uk have lied to us about fix dates for three weeks - they’ve also lied continuously about your engineers being on location to fix the issue. So surely you’re able to see when your engineers are scheduled to be on site to finally sort this out?

  • ITINTERACT2 Rob Turnbull (@ITINTERACT2) reported

    @bt_uk @NorthernJam This will be EE/BT. “My 900mb is slow , currently 350mb” “ Are you running any other devices “ “Yes an iPad and iPhone “ I’m sure there’s an ad showing 100 devices . Ffs

  • fifthfahy Fahy5 🇺🇦 (@fifthfahy) reported

    @bt_uk I may not understand the fix. What I do understand is customer relations. You seem not to. Is this a corporate culture thing? Don't admit mistakes?

  • alesi_t TAlesi (@alesi_t) reported

    @bt_uk How do i renew my broadband contract these days? I dont get the option to renew anymore online so do I just sign up as if I was a new customer?

  • liloliloll lindsay (@liloliloll) reported

    @bt_uk hi i need help returning kit. i am not in the country, i was not sent a white bag, i cannot log into mybt (keep getting error messages). all i need is a returns label to send to the person who has the kit. there is no online link with this label. can you help?

  • booloosausage Beth Macer (@booloosausage) reported

    @bt_uk I manage my MIL account for her and we’re trying to look at options for upgrade from landline only, to broadband and phone, - I just want to know what’s available for her as a customer of 20+ years!