BT (British Telecom) Outage Report in Witcham, Cambridgeshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Witcham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Witcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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E-mail (13%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Witcham, Cambridgeshire, England
The most recent BT (British Telecom) outage reports came from the following cities: March, Newmarket, Ely and Chatteris.
City | Problem Type | Report Time |
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Internet | ||
Community Discussion
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BT (British Telecom) Issues Reports Near Witcham, England
Latest outage, problems and issue reports in Witcham and nearby locations:
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Doe Grass (@DoeGrass) reported from Southery, England
@bt_uk what is going on with my broadband service? Been wiv u guys for years. Never a problem like this. Since Oct constant broadband going down. 2 engineer visits outside the home and once again tonight IT’S DOWN! No reflection in bill either. Considering a change 😞
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Rebecca (@bec20272) reported from Chatteris, England
@bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS
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Fryman7 (@fryman7) reported from Warboys, England
Some seriously shocking customer service from @bt_uk Anyone else in any other job that had hung up on their customers several times and not rang back when promised would have been sacked by now! Safe to say still not internet or access to any features! 🤬
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EJ Allen cosplay- All about that hair! (@EJ_C_Allen) reported from Milton, England
@bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!
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James Wright (@jameswright2004) reported from Witcham, England
@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
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Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, England
Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning
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Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England
@bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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Claire Jones (@redhatphoto) reported from Cottenham, England
@Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital
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Rebecca (@bec20272) reported from Chatteris, England
@bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????
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Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England
@bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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Samuel Carvalho 🎅🏼🎁 (@SamCarvalho) reported from Cambridgeshire, England
@mcmanus_da @bt_uk @BTCare Indeed. BT have gone well out of their way to help resolve matters, even when the issue wasn’t necessarily their fault or responsibility.
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Paul Jeffrey (@realfootiedad) reported from Witcham, England
In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport
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Ian Miller (@millerbowler) reported from Fordham, England
@BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.
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Faye Holland (@FayeHollandUK) reported from Burwell, England
Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future
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Ian Farrell (@eyefarrell) reported from Milton, England
I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐
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Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, England
Oh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting
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Raymond Docwra (@RaymondDocwra) reported from Fordham, England
Fair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk
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James Gordon (@jgordon85) reported from Waterbeach, England
@btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬
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Kevin (@fenstnposh) reported from Saint Ives, England
@bt_uk Great customer support from Joe at BT, thanks very much. Hopefully this will resolve the issue i'll be back in touch if this doesn't as discussed.
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MarkL (@Miketango35) reported from Ely, England
@bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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mooky (@mooky_aicstpcc) reported
@bt_uk I will, but it’s simple. You are cancelling the contract without applying cancellation fees. BT are in breach of contract straight off the bat. I’ll help you too by cancelling the DD, when I get some secure internet, oh wait………..
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Lynne (@themouseandlynn) reported from Airdrie, Scotland
@bt_uk serious rant coming. I have had nothing but issues with you since joining in January. None of them solved. Now I have no internet and I work from home. New hub on way but not until 28th. What happened to engineers coming to fix things.
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amy (@amybrandish) reported
@bt_uk Hi! our wi-fi isn’t connecting, we’ve rebooted the router and no problems according to your online checker. please can you advise?
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Anon (@B4DService) reported
@bt_uk your customer service staff have made an error on assigning me as the customer instead of the admin contact on an account and your now penalising the legitimate account holder who is pension credit. #customerservice #btsucks #customerexperience
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Bonnies29 (@sam_bon) reported
@OpenreachHelp @bt_uk after you couldn't install my full fibre on 6/10 as planned I wait 3 weeks for someone to tell me next steps. On 22/10 I lose patience and cancel my order due to lack of communication / dates for install. This week 4 times openreach turned up at my house!
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Poppy (@PopsNew7) reported
@BTCare @bt_uk Hi! I still haven’t received my returns packaging after nearly a month & I’ve tried calling but no one seems to answer - can you lovely ladies and gents help?
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david (@david43ni) reported
@bt_uk i don’t understand why i been sent a new home hub when i never reported a fault or issue ?
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Bonnies29 (@sam_bon) reported
@bt_uk Thanks for confirming. Its a pity we didn't see this flurry of activity earlier, maybe then I wouldn't have seen the need to cancel.
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Darren Mallinson (@dazza12) reported
Further issues with @bt_uk and also @EE now. There's a discount available if you have BT broadband and an EE mobile account. Listed in T&Cs as BT Broadband. Agent says it's only available for BT Halo 3+ customers. No such restrictions are in the T&Cs.
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🟡 Samuel Cise (@SamuelCise) reported
Why oh why did I choose to go with @bt_uk for my home broadband! Service guaranteed to go live today and now delayed two weeks!! I should’ve stuck to my guns and gone elsewhere!!