BT (British Telecom) Outage Report in Saint Ives, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Ives, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Saint Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Saint Ives, Cambridgeshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Huntingdon, Cambridge, Chatteris and Saint Neots.
| City | Problem Type | Report Time |
|---|---|---|
 Huntingdon |
||
| Huntingdon |
Internet | |
| Cambridge |
Internet | |
| Chatteris |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Saint Ives, England
Latest outage, problems and issue reports in Saint Ives and nearby locations:
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Samuel Carvalho 🎅🏼🎁
(@SamCarvalho) reported
from
Cambridgeshire, England
@mcmanus_da @bt_uk @BTCare Indeed. BT have gone well out of their way to help resolve matters, even when the issue wasn’t necessarily their fault or responsibility.
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Claire Jones
(@redhatphoto) reported
from
Cottenham, England
@Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital
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Rebecca
(@bec20272) reported
from
Chatteris, England
@bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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Paul Jeffrey
(@realfootiedad) reported
from
Witcham, England
In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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Fryman7
(@fryman7) reported
from
Warboys, England
Some seriously shocking customer service from @bt_uk Anyone else in any other job that had hung up on their customers several times and not rang back when promised would have been sacked by now! Safe to say still not internet or access to any features! 🤬
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Rebecca
(@bec20272) reported
from
Chatteris, England
@bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS
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James Wright
(@jameswright2004) reported
from
Witcham, England
@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
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Kevin
(@fenstnposh) reported
from
Saint Ives, England
@bt_uk Great customer support from Joe at BT, thanks very much. Hopefully this will resolve the issue i'll be back in touch if this doesn't as discussed.
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Ian Farrell
(@eyefarrell) reported
from
Milton, England
I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐
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Katharine Rosenstiel
(@fredngingermad) reported
from
Cambridgeshire, England
Oh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting
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STEPHEN BRIGHTON
(@SBRIGHTON63) reported
from
Stilton, England
@JamesBeattie11 @btsport It was a poor game anyway - not much worth seeing in HD 😂
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Samuel Carvalho 🎅🏼🎁
(@SamCarvalho) reported
from
Cambridgeshire, England
I’ve said it many times over the years but BT @bt_uk @BTCare is the most impressive company I’ve ever used. The quality of their services and customer support is the best I’ve ever received. If you’re looking for a new Broadband supplier, go with BT, you won’t be disappointed!
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Nelly
(@NellyChristmas) reported
from
Great Paxton, England
@btsport Your service is absolutely disgusting. Well done on upsetting my mother whose husband passed away last week. You customer service staff should hang their heads in shame. #btsport #onlyafterthemoney #CrapSkySports
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Gill Joynes
(@GillJoynes) reported
from
Little Paxton, England
@bt_uk are there issues in Cambridgeshire? Can’t connect my work laptop through using a VPN all afternoon.
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James Gordon
(@jgordon85) reported
from
Waterbeach, England
@btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬
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EJ Allen cosplay- All about that hair!
(@EJ_C_Allen) reported
from
Milton, England
@bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!
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Guey-Mei Hsu
(@MeiKHsu) reported
from
Cambridgeshire, England
@bt_uk what’s going on with the internet service in Cambridge??
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Katharine Rosenstiel
(@fredngingermad) reported
from
Cambridgeshire, England
Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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RTW 🏃🏼🚴🏼 🌍
(@RichTWarms) reported
Over a year into half the nation working from home, and when broadband goes down for over 20 hours (and counting) @NOWHelpTeam @OpenreachHelp can't tell you what the problem is, or when it might be fixed. Broadband is like water and electricity to us now @bt_uk Hopeless.
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RTW 🏃🏼🚴🏼 🌍
(@RichTWarms) reported
@bt_uk Yes, there are known issues in the area. My point is that there are only so many things that can cause the problem. So why has my provider got no info from @OpenreachHelp? And why is it acceptable for BT to manage a system with these faults when broadband is an essential service?
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Kevin Pascoe #SocialistWelshLabour
(@KevinPascoe) reported
@jeanannsmith33 @btsport I still love George Best’s quotes - "In 1969 I gave up women and alcohol - it was the worst 20 minutes of my life" and "I spent a lot of money on booze, birds and fast cars. The rest I just squandered". A flawed genius but a genius nonetheless 😢
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Ruth Davies
(@RuthieD10) reported
@bt_uk Hi, same problem as yesterday this evening. Why is my internet going down in the evenings? This is not right
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RTW 🏃🏼🚴🏼 🌍
(@RichTWarms) reported
@OpenreachHelp The area is AL1. I'd be more impressed if you could just tell me openly and honestly what the problem is and when it might be fixed. Otherwise, we're into the usual blame game between companies. This is your network. @bt_uk
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@vmbusiness are nothing short of useless. No broadband since Friday and no explanation. It’s a frequent issue with this company. Looking for alternative reliable business broadband & phone supply. @bt_uk , can you help?
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Martin 🏴
(@MartinAbell17) reported
Usual @bt_uk @BTGroup lack of service. Apparently an engineer will contact me today about fixing my broadband issue - nothing heard. Check the progress on the useless BT App? Nothing there ! Service ? What service?
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Lulu Pine
(@Lulu_Pine) reported
@jepine1 @bt_uk This is beyond appalling, how is anyone supposed to successfully work from home with this level of service. Unbelievable that a company like BT are unable to keep to promises & rectify this problem they created in a timely manner.
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David Standard
(@DaveStandard) reported
@bt_uk I will try that tomorrow and see if my Wi-Fi improves but my main problem is with wired connections - Ethernet connected Sky doesn’t work, did before - firmware doesn’t like networks by the feel of it
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Kat
(@Kimiikoo) reported
@bt_uk I’m still waiting for this call and not getting any happier. I didn’t speak to anyone yesterday morning despite what your records are showing, and I certainly haven’t given consent for my complaint to be closed. Please can someone call me by 11am today.