BT (British Telecom)

BT (British Telecom) Outage Report in Saint Ives, Cambridgeshire, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Saint Ives, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Saint Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Saint Ives, Cambridgeshire, England 04/23/2025 16:10

April 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (15%)

    E-mail (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Saint Ives, Cambridgeshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Cambridge, Huntingdon and Saint Neots.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Internet
United KingdomHuntingdon Internet
United KingdomHuntingdon Internet
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomHuntingdon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Saint Ives, England

Latest outage, problems and issue reports in Saint Ives and nearby locations:

  • SamCarvalho Samuel Carvalho 🎅🏼🎁 (@SamCarvalho) reported from Cambridgeshire, England

    I’ve said it many times over the years but BT @bt_uk @BTCare is the most impressive company I’ve ever used. The quality of their services and customer support is the best I’ve ever received. If you’re looking for a new Broadband supplier, go with BT, you won’t be disappointed!

  • MeiKHsu Guey-Mei Hsu (@MeiKHsu) reported from Cambridgeshire, England

    @bt_uk what’s going on with the internet service in Cambridge??

  • SamCarvalho Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England

    @bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?

  • SamCarvalho Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England

    @bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?

  • fenstnposh Kevin (@fenstnposh) reported from Saint Ives, England

    @bt_uk Great customer support from Joe at BT, thanks very much. Hopefully this will resolve the issue i'll be back in touch if this doesn't as discussed.

  • jgordon85 James Gordon (@jgordon85) reported from Waterbeach, England

    @btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬

  • realfootiedad Paul Jeffrey (@realfootiedad) reported from Witcham, England

    In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport

  • GillJoynes Gill Joynes (@GillJoynes) reported from Little Paxton, England

    @bt_uk are there issues in Cambridgeshire? Can’t connect my work laptop through using a VPN all afternoon.

  • SBRIGHTON63 STEPHEN BRIGHTON (@SBRIGHTON63) reported from Stilton, England

    @JamesBeattie11 @btsport It was a poor game anyway - not much worth seeing in HD 😂

  • SamCarvalho Samuel Carvalho 🎅🏼🎁 (@SamCarvalho) reported from Cambridgeshire, England

    @mcmanus_da @bt_uk @BTCare Indeed. BT have gone well out of their way to help resolve matters, even when the issue wasn’t necessarily their fault or responsibility.

  • NellyChristmas Nelly (@NellyChristmas) reported from Great Paxton, England

    @btsport Your service is absolutely disgusting. Well done on upsetting my mother whose husband passed away last week. You customer service staff should hang their heads in shame. #btsport #onlyafterthemoney #CrapSkySports

  • bec20272 Rebecca (@bec20272) reported from Chatteris, England

    @bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????

  • fredngingermad Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, England

    Oh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting

  • fryman7 Fryman7 (@fryman7) reported from Warboys, England

    Some seriously shocking customer service from @bt_uk Anyone else in any other job that had hung up on their customers several times and not rang back when promised would have been sacked by now! Safe to say still not internet or access to any features! 🤬

  • redhatphoto Claire Jones (@redhatphoto) reported from Cottenham, England

    @Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital

  • jameswright2004 James Wright (@jameswright2004) reported from Witcham, England

    @btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......

  • EJ_C_Allen EJ Allen cosplay- All about that hair! (@EJ_C_Allen) reported from Milton, England

    @bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!

  • bec20272 Rebecca (@bec20272) reported from Chatteris, England

    @bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS

  • fredngingermad Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, England

    Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning

  • eyefarrell Ian Farrell (@eyefarrell) reported from Milton, England

    I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BambaFaith Faith Bamba (@BambaFaith) reported

    @bt_uk It says no fault detected. What's wrong with BT..who can I speak with to actually solve this problem

  • stephen_elsley 🧩 Stephen Elsley ⚒ 🧩 (@stephen_elsley) reported

    @btsport So BT Sport took my money on Saturday for a monthly pass. I've not been able to watch any games as it doesn't work. 3 hours on the phone on Saturday and again today they still can't find my money or let me watch their channel. What a joke.

  • pgsaunders P (@pgsaunders) reported

    @bt_uk Ok thanks for clarifying. But... couldn’t BT send this internally rather than asking me, the customer to do that?

  • StephenSatCisco StephenSpeirs (@StephenSatCisco) reported

    @bt_uk Kind of concerning that it arrives the *same* day as I am about get a new service activated by BT. Has your subscriber database been hacked?! Main thing is to ignore & delete the scam email of course.

  • shiv37 Siobhan Lett (@shiv37) reported

    @bt_uk my internet keeps going down. Luckily I have a week so I’m not working from home but would be nice to have the service I’m paying for.

  • anghara13 Sam Smith (@anghara13) reported

    @bt_uk 2years down the line? I'm not sure I'd want to open thst can of worms.

  • FinaWina Jo Waumsley (@FinaWina) reported

    @OpenreachHelp @bt_uk @OpenreachHelp guys I’ve messaged as asked and still no answers, this has been going on for months and still our business has no broadband. PLEASE HELP AND SORT THIS OUT

  • _misscustard تفاح pie🍏🍎🥧 (@_misscustard) reported

    @andypeepo @TheLionsDen_NJ @bt_uk Yes mine is down

  • workspaceman Mark Haynes (@workspaceman) reported

    Hello @bt_uk you are really letting me down. Way to much to go into here, suffice to say you've proven yourselves, & admitted to, being either incompetent, liars or both. I am still awaiting the promised call promised with from a manager with some authority &/or capability. 😡

  • BambaFaith Faith Bamba (@BambaFaith) reported

    @bt_uk I can't tell you what fault is because BT have themselves not identified except to say its def their problem. Billing depart said they are failing to remove a blocker message put by their workers hence its not working. how is this my problem all I want is service up and running