BT (British Telecom) Outage Report in Saint Ives, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Saint Ives, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Saint Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 04: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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E-mail (8%)
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Phone (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Saint Ives, Cambridgeshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Cambridge, Huntingdon and Chatteris.
City | Problem Type | Report Time |
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Internet | ||
TV | ||
Phone | ||
Phone | ||
Internet | ||
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Saint Ives, England
Latest outage, problems and issue reports in Saint Ives and nearby locations:
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Guey-Mei Hsu (@MeiKHsu) reported from Cambridgeshire, England
@bt_uk what’s going on with the internet service in Cambridge??
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Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England
@bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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Samuel Carvalho 🎅🏼🎁 (@SamCarvalho) reported from Cambridgeshire, England
@mcmanus_da @bt_uk @BTCare Indeed. BT have gone well out of their way to help resolve matters, even when the issue wasn’t necessarily their fault or responsibility.
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Paul Jeffrey (@realfootiedad) reported from Witcham, England
In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport
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Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, England
Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning
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Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, England
Oh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting
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James Gordon (@jgordon85) reported from Waterbeach, England
@btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬
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Ian Farrell (@eyefarrell) reported from Milton, England
I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐
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James Wright (@jameswright2004) reported from Witcham, England
@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
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EJ Allen cosplay- All about that hair! (@EJ_C_Allen) reported from Milton, England
@bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!
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Claire Jones (@redhatphoto) reported from Cottenham, England
@Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital
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Kevin (@fenstnposh) reported from Saint Ives, England
@bt_uk Great customer support from Joe at BT, thanks very much. Hopefully this will resolve the issue i'll be back in touch if this doesn't as discussed.
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Fryman7 (@fryman7) reported from Warboys, England
Some seriously shocking customer service from @bt_uk Anyone else in any other job that had hung up on their customers several times and not rang back when promised would have been sacked by now! Safe to say still not internet or access to any features! 🤬
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Nelly (@NellyChristmas) reported from Great Paxton, England
@btsport Your service is absolutely disgusting. Well done on upsetting my mother whose husband passed away last week. You customer service staff should hang their heads in shame. #btsport #onlyafterthemoney #CrapSkySports
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Rebecca (@bec20272) reported from Chatteris, England
@bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS
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Gill Joynes (@GillJoynes) reported from Little Paxton, England
@bt_uk are there issues in Cambridgeshire? Can’t connect my work laptop through using a VPN all afternoon.
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STEPHEN BRIGHTON (@SBRIGHTON63) reported from Stilton, England
@JamesBeattie11 @btsport It was a poor game anyway - not much worth seeing in HD 😂
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Samuel Carvalho 🎅🏼🎁 (@SamCarvalho) reported from Cambridgeshire, England
I’ve said it many times over the years but BT @bt_uk @BTCare is the most impressive company I’ve ever used. The quality of their services and customer support is the best I’ve ever received. If you’re looking for a new Broadband supplier, go with BT, you won’t be disappointed!
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Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England
@bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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Rebecca (@bec20272) reported from Chatteris, England
@bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Karen Shepherd (@karenonthetwit) reported
@bt_uk “Cancel the service” never had any service! Funny you send a returns kit with the order. Must be a regular occurrence. Now our inconvenience again to get posted back? BT stands for Bloomin Terrible beware.
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KevParkin (@KevParkin2) reported
@bt_uk Why are your CS team telling customers you only actually have to provide 10mbps regardless of what speed the customer signs up for while your sales team tell customers they'll get 900mbps?
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✡️ יחיאל יעקב (((Colin Appleby))) 🌈 (@CJ_Appleby) reported
@bt_uk Why has the speed on my fibre connection dropped to 1/10th of what I’m paying for? Your website shows no issues in the area or on my connection.
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AC 🇹🇷 (@Cmkac99) reported
@bt_uk Ablacım my friend very struggling no happy bad service no nice person speaking him you know but he my cousin he tell more ok one second pleasing @7urkk
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Paul Connolly (@67PJ) reported
@denkmit I agree entirely. I am a BTSport subscriber and have to go searching around on BTSport Extra channels to find the MotoE coverage. It’s an unacceptable position for the main broadcaster to treat the series this way.
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Shona Maule (@shonamaule) reported
@bt_uk Really not impressed with the service. We’ve been waiting a month for WiFi installment and on the day we received a text saying our service has been pushed back a whole MONTH with a household working from home and no compensation for the inconvenience. Disappointed.
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wayneb71 (@wayneb711) reported
@bt_uk And secondly I have emailed you and openreach . Neither of your companies bothered to respond to my complaint . 🤔
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Mike Tims (@mtni_MikeTims) reported
@MarcAllera @btsport Do think you could innovate internet access in London NW3? Or at least fix the 5G mast broke since July that means...
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AC 🇹🇷 (@Cmkac99) reported
@bt_uk Thank you very much Claire, my cousin will DM you the information right away. I hope he can receive some compensation for this terrible service which has caused him and unbelievable amount of inconvenience and stress as he is without a broadband now losing business customers…
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Deano (@Deano_AFC_14) reported
@bt_uk hi can I confirm that an engineer is attending today I received a text saying my box isn’t working properly which is true the download/upload speed is awful, I chose a time slot however missed the phone call on the morning from yourselves