BT (British Telecom) Outage Report in Saint Ives, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Saint Ives, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Saint Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Saint Ives, Cambridgeshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Chatteris, Cambridge, Huntingdon and Saint Neots.
| City | Problem Type | Report Time |
|---|---|---|
 Chatteris |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
TV | |
| Huntingdon |
Internet | |
| Chatteris |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Saint Ives, England
Latest outage, problems and issue reports in Saint Ives and nearby locations:
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Katharine Rosenstiel
(@fredngingermad) reported
from
Cambridgeshire, England
Oh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting
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EJ Allen cosplay- All about that hair!
(@EJ_C_Allen) reported
from
Milton, England
@bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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Fryman7
(@fryman7) reported
from
Warboys, England
Some seriously shocking customer service from @bt_uk Anyone else in any other job that had hung up on their customers several times and not rang back when promised would have been sacked by now! Safe to say still not internet or access to any features! 🤬
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Nelly
(@NellyChristmas) reported
from
Great Paxton, England
@btsport Your service is absolutely disgusting. Well done on upsetting my mother whose husband passed away last week. You customer service staff should hang their heads in shame. #btsport #onlyafterthemoney #CrapSkySports
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Guey-Mei Hsu
(@MeiKHsu) reported
from
Cambridgeshire, England
@bt_uk what’s going on with the internet service in Cambridge??
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Samuel Carvalho 🎅🏼🎁
(@SamCarvalho) reported
from
Cambridgeshire, England
@mcmanus_da @bt_uk @BTCare Indeed. BT have gone well out of their way to help resolve matters, even when the issue wasn’t necessarily their fault or responsibility.
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James Gordon
(@jgordon85) reported
from
Waterbeach, England
@btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬
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Ian Farrell
(@eyefarrell) reported
from
Milton, England
I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐
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Claire Jones
(@redhatphoto) reported
from
Cottenham, England
@Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital
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Rebecca
(@bec20272) reported
from
Chatteris, England
@bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????
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Gill Joynes
(@GillJoynes) reported
from
Little Paxton, England
@bt_uk are there issues in Cambridgeshire? Can’t connect my work laptop through using a VPN all afternoon.
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STEPHEN BRIGHTON
(@SBRIGHTON63) reported
from
Stilton, England
@JamesBeattie11 @btsport It was a poor game anyway - not much worth seeing in HD 😂
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Kevin
(@fenstnposh) reported
from
Saint Ives, England
@bt_uk Great customer support from Joe at BT, thanks very much. Hopefully this will resolve the issue i'll be back in touch if this doesn't as discussed.
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Samuel Carvalho 🎅🏼🎁
(@SamCarvalho) reported
from
Cambridgeshire, England
I’ve said it many times over the years but BT @bt_uk @BTCare is the most impressive company I’ve ever used. The quality of their services and customer support is the best I’ve ever received. If you’re looking for a new Broadband supplier, go with BT, you won’t be disappointed!
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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Paul Jeffrey
(@realfootiedad) reported
from
Witcham, England
In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport
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James Wright
(@jameswright2004) reported
from
Witcham, England
@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
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Rebecca
(@bec20272) reported
from
Chatteris, England
@bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS
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Katharine Rosenstiel
(@fredngingermad) reported
from
Cambridgeshire, England
Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Julian Thomas
(@mrjrthomas) reported
@bt_uk I've DMd all the details, but since he's my Mother's elderly neighbour, I can't get him alongside my phone. Hopefully, with the details, sometime can help him afford his heating bills instead of £87 for 12 calls a quarter.
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SadieTrent_92 🇺🇦 #studentsdeservebetter
(@sadietrent_92) reported
Knew I would have more trouble with @bt_uk Threatening to cut us off despite having an extension until 1st of May This is the first time ive had a threat despite asking for an extension
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Joel
(@Joel44984758) reported
from
Aston cum Aughton, England
Can you get fu fiber install to your properties Mush would it cost ? @TalkTalk @CityFibre @bt_uk If can help me out would be great Have signed up for this fiber come around Ware I live
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themaster
(@themaster727) reported
@btbusinesscare Trying to test a game streaming as part of our business however streaming a game even at 720p stutters and freezes' 35mb should be sufficient for 4k and our speed is 60mbps on average so speed isn't the issue - how can we improve the latency and routing?
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Julie Swift 🐶
(@OhJulie73) reported
from
Huddersfield, England
@bt_uk hi, I'm very disappointed that my broadband price has gone up to £31+ per month, I didn't sign up for that price, is there any way I can cancel my contract, as it's not feasible for me in the long run? Thanks.
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Alex Balfour
(@adbalfour) reported
@bt_uk Why is BT customer service so dreadful?? I was hopeful it would improve when they re-shored to UK. Does BT have too many customers and are subtly trying to reduce numbers? They’ve certainly succeeded in this with the next generation. My teenage children LOATHE BT!
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Dr Janine Simpson
(@wee_ja9) reported
After we initiated contact with @bt_uk we discovered the complaint had been closed ? Despite being a priority client since January& highlighting this again on Twitter they have only just flagged them on the system. Been told to wait for an update on Monday!Still no safety plan 😢
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ThEUnReaLWuN
(@ThEUnReaLWuN) reported
DO NOT get broadband from @bt_uk only had it for 3 months and it has already gone up by £5 from £30 a month to £35 switching to @SkyUK as was with them 3 years and price NEVER rose once!!
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Philip
(@phil70uk) reported
@bt_uk BT, is it normal that you would send a broadband customer a ‘free’ unlimited data 4GEE WiFi Mini 2020 device, whilst they await an engineer visit? This has happened to my elderly parent.
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joe teape
(@JoeTeape) reported
@bt_uk No it’s super slow broadbrand been like it for over a month with service also disrupted and not getting speeds promised