BT (British Telecom)

BT (British Telecom) Outage Report in Cambridge, England

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The latest reports from users having issues in Cambridge come from postal codes CB2, CB24 and CB4.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cambridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cambridge, England 02/23/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cambridge, England

The most recent BT (British Telecom) outage reports came from the following cities: Cambridge and Royston.

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City Problem Type Report Time
United KingdomCambridge Total Blackout
United KingdomCambridge Phone
United KingdomCambridge Phone
United KingdomRoyston Internet
United KingdomRoyston Phone
United KingdomCambridge Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Cambridge, England

Latest outage, problems and issue reports in Cambridge and nearby locations:

  • redhatphoto Claire Jones (@redhatphoto) reported from Cottenham, England

    @Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital

  • eyefarrell Ian Farrell (@eyefarrell) reported from Milton, England

    I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐

  • SamCarvalho Samuel Carvalho 🎅🏼🎁 (@SamCarvalho) reported from Cambridgeshire, England

    I’ve said it many times over the years but BT @bt_uk @BTCare is the most impressive company I’ve ever used. The quality of their services and customer support is the best I’ve ever received. If you’re looking for a new Broadband supplier, go with BT, you won’t be disappointed!

  • fenstnposh Kevin (@fenstnposh) reported from Saint Ives, England

    @bt_uk Great customer support from Joe at BT, thanks very much. Hopefully this will resolve the issue i'll be back in touch if this doesn't as discussed.

  • EJ_C_Allen EJ Allen cosplay- All about that hair! (@EJ_C_Allen) reported from Milton, England

    @bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!

  • SamCarvalho Samuel Carvalho 🎅🏼🎁 (@SamCarvalho) reported from Cambridgeshire, England

    @mcmanus_da @bt_uk @BTCare Indeed. BT have gone well out of their way to help resolve matters, even when the issue wasn’t necessarily their fault or responsibility.

  • millerbowler Ian Miller (@millerbowler) reported from Fordham, England

    @BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.

  • RaymondDocwra Raymond Docwra (@RaymondDocwra) reported from Fordham, England

    Fair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk

  • FayeHollandUK Faye Holland (@FayeHollandUK) reported from Burwell, England

    Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • NBish89 Nick Bishop (@NBish89) reported

    @LWoolley89 @bt_uk Move to @skytv mate. Internet and tv package set up within 2 weeks. No issues.

  • akathekernal Richard Kernohan (@akathekernal) reported

    @bt_uk been without internet for a week after install, can someone help please?!!

  • MikeLightfoot83 Mike Lightfoot (@MikeLightfoot83) reported

    @bt_uk @skytv @BTSopenreach after being told full fibre broadband was available in our new home it’s now been 3 months waiting for installation. Existing copper wire broadband has been deactivated (so we’re told) so we have no internet at all. Awful service!

  • PaulInPewsey Paul in Pewsey (@PaulInPewsey) reported

    @bt_uk BT side of life is good for me, but had no EE mobile signal here in months (yes, I’ve reported it)

  • SaraSinaguglia Sara Sinaguglia (@SaraSinaguglia) reported

    @bt_uk @bt_uk still no service, 11 days on, 3 engineers, several phone calls. Openreach engineers have acknowledged the fault, yet nothing is being done, apart from sending through my latest bill!

  • laura_jones82 Laura Jones (@laura_jones82) reported

    @bt_uk wow, custome for over 10 years, broadband renewal 60 pound, same package as a new customer 30 pounds! Time to look elsewhere.

  • Harrywa34926336 Harry walker (@Harrywa34926336) reported

    @bt_uk is my broadband down ?

  • NJBruce29 Nathan Bruce (@NJBruce29) reported

    @bt_uk Hi, I managed to speak to 2 helpful colleagues at BT, I have logged a complaint with them and have opened up a complaint with openreach who "completed" the poor installation job. Just waiting for a response before I get back to BT. Thank you.

  • warthoghk Stewart Connell (@warthoghk) reported

    @bt_uk Thanks Joe. I have replied privately. Hopefully something can be fixed as have spent hours on the phone this week and spoken to multiple people and still have no answer to when it will be fixed. Broken after half a day of installation!

  • TheNigelroberts Nigel Roberts (@TheNigelroberts) reported

    Well @bt_uk openreach have possibly been the worst company I’ve dealt with in years due to the misinformation given by their engineer. Promised a call back again today , #hangingonthetelephone