BT (British Telecom)

BT (British Telecom) Outage Report in Cambridge, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cambridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cambridge, England 12/24/2025 23:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cambridge, England

The most recent BT (British Telecom) outage reports came from the following cities: Cambourne, Needingworth, Cambridge and Saint Ives.

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City Problem Type Report Time
United KingdomCambourne Wi-fi
United KingdomCambourne Internet
United KingdomNeedingworth Internet
United KingdomCambridge E-mail
United KingdomSaint Ives Internet
United KingdomNeedingworth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Cambridge, England

Latest outage, problems and issue reports in Cambridge and nearby locations:

  • SamCarvalho Samuel Carvalho 🎅🏼🎁 (@SamCarvalho) reported from Cambridgeshire, England

    @mcmanus_da @bt_uk @BTCare Indeed. BT have gone well out of their way to help resolve matters, even when the issue wasn’t necessarily their fault or responsibility.

  • SamCarvalho Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England

    @bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?

  • redhatphoto Claire Jones (@redhatphoto) reported from Cottenham, England

    @Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital

  • FayeHollandUK Faye Holland (@FayeHollandUK) reported from Burwell, England

    Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future

  • derbynutter Andrew Leggett (@derbynutter) reported from Litlington, England

    @SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan

  • fenstnposh Kevin (@fenstnposh) reported from Saint Ives, England

    @bt_uk Great customer support from Joe at BT, thanks very much. Hopefully this will resolve the issue i'll be back in touch if this doesn't as discussed.

  • fredngingermad Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, England

    Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning

  • fredngingermad Katharine Rosenstiel (@fredngingermad) reported from Cambridgeshire, England

    Oh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting

  • SamCarvalho Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England

    @bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?

  • EJ_C_Allen EJ Allen cosplay- All about that hair! (@EJ_C_Allen) reported from Milton, England

    @bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!

  • RaymondDocwra Raymond Docwra (@RaymondDocwra) reported from Fordham, England

    Fair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk

  • SamCarvalho Samuel Carvalho 🎅🏼🎁 (@SamCarvalho) reported from Cambridgeshire, England

    I’ve said it many times over the years but BT @bt_uk @BTCare is the most impressive company I’ve ever used. The quality of their services and customer support is the best I’ve ever received. If you’re looking for a new Broadband supplier, go with BT, you won’t be disappointed!

  • millerbowler Ian Miller (@millerbowler) reported from Fordham, England

    @BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.

  • eyefarrell Ian Farrell (@eyefarrell) reported from Milton, England

    I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jonhoneyball Jon Honeyball (@jonhoneyball) reported

    @Andrew_Frankel @bt_uk Shout if you want a line with business grade support. Contact @blackbirduk who provides all my multi site fibre and adsl. Just a customer here

  • neilltickle Neill Tickle (@neilltickle) reported

    @BTCare hello can you help please? Paid for Bt ultimate broadband but several rooms in the house has been worse bb since the upgrade a few months ago … some rooms can’t open webpages on devices…. Thanks

  • TomNeal89 Tom Neal (@TomNeal89) reported

    @bt_uk @BTCare Hi Dee, I think I’ll make a more formal complaint - you look anywhere online and this is clearly a bigger problem for BT customers. Your service seems to have gone to pot since parting with Yahoo. BT really needs to sort this out as I don’t get these issues with others!

  • dbone1989 Daniel.B (@dbone1989) reported

    @bt_uk so I cancelled my BT package agreed the cost of the final bill. Yet BT haven't cancelled and charged me more. Chat services not helpful at all. What shocking service.

  • libertygal72 🌟 LibertyGal 🌟 (@libertygal72) reported

    @bt_uk hi We booked an engineer for tomorrow but our records show its provisional. Trying to cancel the booking as requirements have changed but the website is just sending us in a loop. Can you help please?

  • justin_arnold Justin Arnold (@justin_arnold) reported

    @bt_uk @WeAreOpenreach estimated fix time is starting to move again… how can this be… more lies Openreach are advising @TalkTalk customers only a small number of households affected… still no Openreach engineers present today… Safety concerns no gas or elec so why.?

  • neilltickle Neill Tickle (@neilltickle) reported

    @bt_uk Hello we’ve b/band issues, can you please help? Upgraded to Infinity a few months back but it’s worse than before. Some bedrooms in the house can’t even open a webpage the coverage is so poor, please DM

  • Andrew_Frankel Andrew Frankel (@Andrew_Frankel) reported

    Suddenly lost telephone line and broadband with it. @bt_uk say there is a fault but can only commit to ‘hoping’ to have it fixed by midnight next tuesday. Which is over five days away. In what world is this remotely acceptable service?

  • BahnstormerTom Tom Lynch (@BahnstormerTom) reported

    @Andrew_Frankel @bt_uk Good luck Andrew. When my BT broadband went down they initially offered a similar promise. In the end it took 25 days before it was up and running!

  • SuperSlummyMum Auds (@SuperSlummyMum) reported

    @bt_uk I have given up on this. The complaint handler talks to us like we are morons.