BT (British Telecom) Outage Report in Cambridge, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Cambridge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Cambridge, England
The most recent BT (British Telecom) outage reports came from the following cities: Cambourne, Needingworth, Cambridge and Saint Ives.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Cambridge, England
Latest outage, problems and issue reports in Cambridge and nearby locations:
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Samuel Carvalho 🎅🏼🎁
(@SamCarvalho) reported
from
Cambridgeshire, England
@mcmanus_da @bt_uk @BTCare Indeed. BT have gone well out of their way to help resolve matters, even when the issue wasn’t necessarily their fault or responsibility.
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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Claire Jones
(@redhatphoto) reported
from
Cottenham, England
@Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital
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Faye Holland
(@FayeHollandUK) reported
from
Burwell, England
Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future
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Andrew Leggett
(@derbynutter) reported
from
Litlington, England
@SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan
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Kevin
(@fenstnposh) reported
from
Saint Ives, England
@bt_uk Great customer support from Joe at BT, thanks very much. Hopefully this will resolve the issue i'll be back in touch if this doesn't as discussed.
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Katharine Rosenstiel
(@fredngingermad) reported
from
Cambridgeshire, England
Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning
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Katharine Rosenstiel
(@fredngingermad) reported
from
Cambridgeshire, England
Oh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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EJ Allen cosplay- All about that hair!
(@EJ_C_Allen) reported
from
Milton, England
@bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
Fair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk
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Samuel Carvalho 🎅🏼🎁
(@SamCarvalho) reported
from
Cambridgeshire, England
I’ve said it many times over the years but BT @bt_uk @BTCare is the most impressive company I’ve ever used. The quality of their services and customer support is the best I’ve ever received. If you’re looking for a new Broadband supplier, go with BT, you won’t be disappointed!
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Ian Miller
(@millerbowler) reported
from
Fordham, England
@BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.
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Ian Farrell
(@eyefarrell) reported
from
Milton, England
I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Honeyball
(@jonhoneyball) reported
@Andrew_Frankel @bt_uk Shout if you want a line with business grade support. Contact @blackbirduk who provides all my multi site fibre and adsl. Just a customer here
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Neill Tickle
(@neilltickle) reported
@BTCare hello can you help please? Paid for Bt ultimate broadband but several rooms in the house has been worse bb since the upgrade a few months ago … some rooms can’t open webpages on devices…. Thanks
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Tom Neal
(@TomNeal89) reported
@bt_uk @BTCare Hi Dee, I think I’ll make a more formal complaint - you look anywhere online and this is clearly a bigger problem for BT customers. Your service seems to have gone to pot since parting with Yahoo. BT really needs to sort this out as I don’t get these issues with others!
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Daniel.B
(@dbone1989) reported
@bt_uk so I cancelled my BT package agreed the cost of the final bill. Yet BT haven't cancelled and charged me more. Chat services not helpful at all. What shocking service.
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🌟 LibertyGal 🌟
(@libertygal72) reported
@bt_uk hi We booked an engineer for tomorrow but our records show its provisional. Trying to cancel the booking as requirements have changed but the website is just sending us in a loop. Can you help please?
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Justin Arnold
(@justin_arnold) reported
@bt_uk @WeAreOpenreach estimated fix time is starting to move again… how can this be… more lies Openreach are advising @TalkTalk customers only a small number of households affected… still no Openreach engineers present today… Safety concerns no gas or elec so why.?
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Neill Tickle
(@neilltickle) reported
@bt_uk Hello we’ve b/band issues, can you please help? Upgraded to Infinity a few months back but it’s worse than before. Some bedrooms in the house can’t even open a webpage the coverage is so poor, please DM
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Andrew Frankel
(@Andrew_Frankel) reported
Suddenly lost telephone line and broadband with it. @bt_uk say there is a fault but can only commit to ‘hoping’ to have it fixed by midnight next tuesday. Which is over five days away. In what world is this remotely acceptable service?
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Tom Lynch
(@BahnstormerTom) reported
@Andrew_Frankel @bt_uk Good luck Andrew. When my BT broadband went down they initially offered a similar promise. In the end it took 25 days before it was up and running!
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Auds
(@SuperSlummyMum) reported
@bt_uk I have given up on this. The complaint handler talks to us like we are morons.