BT (British Telecom)

BT (British Telecom) Outage Report in Cambridge, England

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The latest reports from users having issues in Cambridge come from postal codes CB2, CB4 and CB24.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cambridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cambridge, England 03/15/2026 21:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cambridge, England

The most recent BT (British Telecom) outage reports came from the following cities: Cambridge and Royston.

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City Problem Type Report Time
United KingdomCambridge Internet
United KingdomCambridge Total Blackout
United KingdomCambridge Phone
United KingdomCambridge Phone
United KingdomRoyston Internet
United KingdomRoyston Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Cambridge, England

Latest outage, problems and issue reports in Cambridge and nearby locations:

  • RaymondDocwra Raymond Docwra (@RaymondDocwra) reported from Fordham, England

    Fair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk

  • SamCarvalho Samuel Carvalho 🎅🏼🎁 (@SamCarvalho) reported from Cambridgeshire, England

    @mcmanus_da @bt_uk @BTCare Indeed. BT have gone well out of their way to help resolve matters, even when the issue wasn’t necessarily their fault or responsibility.

  • FayeHollandUK Faye Holland (@FayeHollandUK) reported from Burwell, England

    Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future

  • millerbowler Ian Miller (@millerbowler) reported from Fordham, England

    @BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.

  • SamCarvalho Samuel Carvalho 🎅🏼🎁 (@SamCarvalho) reported from Cambridgeshire, England

    I’ve said it many times over the years but BT @bt_uk @BTCare is the most impressive company I’ve ever used. The quality of their services and customer support is the best I’ve ever received. If you’re looking for a new Broadband supplier, go with BT, you won’t be disappointed!

  • fenstnposh Kevin (@fenstnposh) reported from Saint Ives, England

    @bt_uk Great customer support from Joe at BT, thanks very much. Hopefully this will resolve the issue i'll be back in touch if this doesn't as discussed.

  • redhatphoto Claire Jones (@redhatphoto) reported from Cottenham, England

    @Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital

  • eyefarrell Ian Farrell (@eyefarrell) reported from Milton, England

    I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐

  • EJ_C_Allen EJ Allen cosplay- All about that hair! (@EJ_C_Allen) reported from Milton, England

    @bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • tonynic02397077 tony nicholson (@tonynic02397077) reported

    @AntheaJ47 @bt_uk @PopTelecom Check your postcode that PopTelecom hold as I had this problem a few years ago where the Company had a mismatch and couldnt proceed as I appeared to be at the wrong address.

  • chomntaille Chomntaille (@chomntaille) reported

    @bt_uk My BT speed is 1mb....please explain why you are rolling out next gen fibre to area who already have 50-100 times faster broadband, yet I am still on 1mb. and paying the same as anyone on 50,75 etc. Same cost, poorer service.....

  • chomntaille Chomntaille (@chomntaille) reported

    @bt_uk @JohnBurkhill Probably slow as on a copper line and no booster at local exch box to push up speed.....

  • marcskinner17 Marccc (@marcskinner17) reported

    @bt_uk Update on the internet outage?

  • WesParker23 Wes Parker (@WesParker23) reported

    @bt_uk Spoken to them numerous times. They informed me that if an engineer comes out and agrees that the connection is poor then the contract will be cancelled. Engineer came out, reported to the loyalty team that the issue can’t be rectified yet still haven’t cancelled contract.

  • chomntaille Chomntaille (@chomntaille) reported

    @Cozz1e @louanndavies @bt_uk try 1 mbps....can't even get Netflix due to slow speed, ridiculous service from BT

  • preppet Stephanie (@preppet) reported

    @bt_uk 2/2 why is it that I pay for a service that I can’t actually use ! For over two weeks now I can’t make or receive calls yet I’ve paid for the line . I’m so sick of this HISTORICAL & ANNUAL issue I’m going to take it further . Check my records you’ll see how often it occurs 😡

  • smudgeit123 sophie hawes (@smudgeit123) reported

    @bt_uk our Internet has gone down its saying to call an 0800 number saying I need to call (on the bt webiste).. but your staff are all 👻ghosts

  • shimlahp007 Ks (@shimlahp007) reported

    @bt_uk That’s no problem ..BT is aware of its ‘clever’ promotion. It was only by chance I questioned download results / expectations they advised no difference. Thanks for your reply.

  • WesParker23 Wes Parker (@WesParker23) reported

    @bt_uk I have a @Hyperoptic fibre connection that can provide the connection I need yet you guys won’t cancel my contract despite your copper broadband connection being terrible