BT (British Telecom)

BT (British Telecom) Outage Report in Cambridge, England

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The latest reports from users having issues in Cambridge come from postal codes CB2, CB3 and CB4.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cambridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cambridge, England 04/20/2024 02:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cambridge, England

The most recent BT (British Telecom) outage reports came from the following cities: Cambridge.

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City Problem Type Report Time
United KingdomCambridge Wi-fi
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomCambridge Wi-fi
United KingdomCambridge Internet
United KingdomCambridge Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Cambridge, England

Latest outage, problems and issue reports in Cambridge and nearby locations:

  • SamCarvalho Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England

    @bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?

  • fenstnposh Kevin (@fenstnposh) reported from Saint Ives, England

    @bt_uk Great customer support from Joe at BT, thanks very much. Hopefully this will resolve the issue i'll be back in touch if this doesn't as discussed.

  • SamCarvalho Samuel Carvalho 🎅🏼🎁 (@SamCarvalho) reported from Cambridgeshire, England

    @mcmanus_da @bt_uk @BTCare Indeed. BT have gone well out of their way to help resolve matters, even when the issue wasn’t necessarily their fault or responsibility.

  • millerbowler Ian Miller (@millerbowler) reported from Fordham, England

    @BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.

  • FayeHollandUK Faye Holland (@FayeHollandUK) reported from Burwell, England

    Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future

  • derbynutter Andrew Leggett (@derbynutter) reported from Litlington, England

    @SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan

  • RaymondDocwra Raymond Docwra (@RaymondDocwra) reported from Fordham, England

    Fair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk

  • SamCarvalho Samuel Carvalho 🎅🏼🎁 (@SamCarvalho) reported from Cambridgeshire, England

    I’ve said it many times over the years but BT @bt_uk @BTCare is the most impressive company I’ve ever used. The quality of their services and customer support is the best I’ve ever received. If you’re looking for a new Broadband supplier, go with BT, you won’t be disappointed!

  • redhatphoto Claire Jones (@redhatphoto) reported from Cottenham, England

    @Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital

  • eyefarrell Ian Farrell (@eyefarrell) reported from Milton, England

    I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐

  • EJ_C_Allen EJ Allen cosplay- All about that hair! (@EJ_C_Allen) reported from Milton, England

    @bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • smjd1401 smjd1401 (@smjd1401) reported

    @bt_uk @BTGroup this is simply disgusting!!! 48 hrs for a furious customer. Not one person at your company gives a ****.

  • BruceWoodward3 Bruce Woodward - UBI is the Cure (@BruceWoodward3) reported

    @Parcelforcehelp A delivery to me from @BTCare has not been delivered and is at your Inverness office with "Address problem (insufficient address)" I haven't had a response from the contact form and would like to get my parcel delivered as soon as possible.

  • jillmcjill jill mccormack (@jillmcjill) reported

    @sb101997 @bt_uk Us too. Despite six months of customer service nonsense and proven regular speeds well below guaranteed min. I’m moving to sky. Their only answer is ‘pay more for a bigger package’ I just want what I ordered and worked for years!

  • cwaig_graham Craig Graham (@cwaig_graham) reported

    @Markymgr @bt_uk Junk BT’s crappy wifi kit (it’s terrible - esp. the Whole Home stuff - truly shocking). Replace the whole lot with a TP-Link Deco M9 mesh and you’ll live happily ever after.

  • wilnotiam Wil Wellington (@wilnotiam) reported

    @VodafoneUK @bt_uk Maise, Vodafone is working fine. Issue is with @bt_uk.

  • LiamS6Times Sir (CHAMP19NS) Gini Wijnaldum (@LiamS6Times) reported

    @bt_uk Still... Nothing.... 😒 #BT #WorstCustomerService Disgraceful 9 and a half hour on phone to be yet again let down on a callback...

  • MaireadCunning4 Mairead Cunningham (@MaireadCunning4) reported

    @bt_uk says to customer, “eh actually we can’t give you Fibre we have no capacity in your area”. Customer replies, “but we have a contract with you, you promised and agreed to supply it”. @bt_uk says, “well its not really our fault, it’s @WeAreOpenreach, they have to tell us when

  • pompeygreg pompeygreg (@pompeygreg) reported

    @bt_uk Sport not working on BT TV again but can’t be fixed without recontracting Broadband to get a new hub. Why does this feel like blackmail? I’m paying you £85 a month!

  • blackcomputerg1 blackcomputergeek (@blackcomputerg1) reported

    @btbusinesscare Sorry, this is not acceptable, your email said I would be co texted with a resolution, as did your web page, nothing.

  • NicolaLily Nicola Hall (@NicolaLily) reported

    @bt_uk trying to speaker to an advisor for last two days . Fed up with Q system and holding . No advice on website. Have BTTv remote control has stopped working , changed battery x2 HELP !!!!!