Is BT (British Telecom) having an outage in Cambridge, England?

@BTCare Hmm, I don’t think I was able to get that far as I called up the main customer care number and they advised me of my options. (I could be wrong though)

@BTCare my fibre broadband was due to start yesterday, but was delayed by (at least) 9 days for an engineer appointment (on a workday) due to unexplained ‘technical issues’. The hub and modem are all fitted. The call advisors have no information available. What’s going on?

@bt_uk @BTCare As a #BT customer I expect a response, which is also what my neighbour expects with help on getting a cable moved on a telegraph pole but BT say they cannot help ! Well let’s see if @virginmedia @SkyUK need any more customers?

@BTCare It was too late to do that, I'd already left the premises; it simply needs the policy updating not me going in to a protracted support conversation about guest WiFi.

@BTCare @OpenreachHelp We are a new install god knows what the issue is now I can’t keep up! One engineer just left after 3 hours now expecting one this afternoon but won’t get my hopes up. If it’s not working by 3pm tomorrow we will have to go elsewhere we can’t go on any longer like this

@BTCare Three weeks intermittent internet and landline and you still can't even say if the problem is inside or outside my property. I'm a Researcher and need net access. This is appalling

@btbusinesscare No issue, I haven’t upgraded yet due to the way 4g works out here or not as is the case

@alecsmall09 @btsportscore @btsport Yeah he’s up there too just didn’t play under Conte for some stupid reason class defender

@BTCare @BTCare I've been trying to get this filled in again but each time I try to fill the form in it asks me to log in and then tells me there is no reward to claim. Help the farce continues!!!

@BTCare Why should I use another browser and no I don’t have access to another one. Your customer service is awful

@BTCare I was told that that’s the earliest that you could schedule in. You were quick enough to stop the service (against my request), but I can’t fathom why the delay in getting us online again.

@BTCare Why should I try another browser? I am very unimpressed with your customer service

@Mark_NE10 @maxrushden @lynseyhipgrave1 @btsport Soccer am went to shit wen tim lovejoy left

Terrible service from @bt_uk @BTCare I initiated switch to another provider, then I cancelled switch (confirmed by BT employee) expecting everything to carry on as normal. All services cancelled 5 days later and 1 month until services can be restored! Seriously?@MoneyTelegraph

@btbusinesscare please help. Ongoing fault on a business line, been waiting 10 days for a fix!