BT (British Telecom)

BT (British Telecom) Outage Report in Cambridge, England

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The latest reports from users having issues in Cambridge come from postal codes CB2 and CB1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cambridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cambridge, England 01/22/2025 08:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cambridge, England

The most recent BT (British Telecom) outage reports came from the following cities: Cambridge and Royston.

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City Problem Type Report Time
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomRoyston Internet
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomCambridge Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Cambridge, England

Latest outage, problems and issue reports in Cambridge and nearby locations:

  • RaymondDocwra Raymond Docwra (@RaymondDocwra) reported from Fordham, England

    Fair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk

  • FayeHollandUK Faye Holland (@FayeHollandUK) reported from Burwell, England

    Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future

  • millerbowler Ian Miller (@millerbowler) reported from Fordham, England

    @BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.

  • eyefarrell Ian Farrell (@eyefarrell) reported from Milton, England

    I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐

  • SamCarvalho Samuel Carvalho 🎅🏼🎁 (@SamCarvalho) reported from Cambridgeshire, England

    I’ve said it many times over the years but BT @bt_uk @BTCare is the most impressive company I’ve ever used. The quality of their services and customer support is the best I’ve ever received. If you’re looking for a new Broadband supplier, go with BT, you won’t be disappointed!

  • SamCarvalho Samuel Carvalho 🎅🏼🎁 (@SamCarvalho) reported from Cambridgeshire, England

    @mcmanus_da @bt_uk @BTCare Indeed. BT have gone well out of their way to help resolve matters, even when the issue wasn’t necessarily their fault or responsibility.

  • EJ_C_Allen EJ Allen cosplay- All about that hair! (@EJ_C_Allen) reported from Milton, England

    @bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!

  • derbynutter Andrew Leggett (@derbynutter) reported from Litlington, England

    @SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan

  • fenstnposh Kevin (@fenstnposh) reported from Saint Ives, England

    @bt_uk Great customer support from Joe at BT, thanks very much. Hopefully this will resolve the issue i'll be back in touch if this doesn't as discussed.

  • SamCarvalho Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England

    @bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?

  • redhatphoto Claire Jones (@redhatphoto) reported from Cottenham, England

    @Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • andrewchatterl1 andrew chatterley (@andrewchatterl1) reported

    @bt_uk Day 14 of no landline or fibre broadband in DT3, multiple properties affected, no issues on your fault checker!! Throw in three no shows for appointments by Open Reach and we have an absolute fiasco. Your methods of communication and customer service are inept

  • PerseverP Persever-Productions (@PerseverP) reported

    @bt_uk Yep! I've been on the web chat and they couldn't help at all

  • SeanCle96532011 Dave (@SeanCle96532011) reported

    @btsport The reality is Newcastle do not have the money and never will. Sold an absolute fiddle by the hierarchy of untold riches. The PIF will exhaust most of the money contained on NEOM.

  • Mark_A69 Mark D Abrahams 💙 (@Mark_A69) reported

    @CommunityFibre is there a problem with the network in SW4? Service increasingly sporadic a far this week and this AM none of my phones/devices will connect? Not good enough - we ditched @bt_uk based on your promises of more reliable and better service/coverage 😡

  • TechieLass Sarah Lean | Microsoft MVP 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@TechieLass) reported

    I've been switched over to Digital Voice but haven't been sent the right equipment to make this work - is anyone at @bt_uk able to help??

  • 68billie Patricia boldeo (@68billie) reported

    @bt_uk Didn’t work I was told I needed a booster and would have to upgrade to get them, only had BT for 5 months and never had full internet. No point having it when you get a better service with you mobile, very disappointed.

  • nagrom55639000 nagrom (@nagrom55639000) reported

    @bt_uk wifi has went off says ‘no internet connection’ and isn’t working at all. Also comes up with privacy warning. Please help as i need my wifi for work.

  • Gringostardrums Harold Emsley (@Gringostardrums) reported

    Arranged the move of my @bt_uk @BTGroup services at the end of May, they were supposed to install on July 4, still waiting. Wow, terrible.

  • AndrewF_42 Andrew David Flewitt (@AndrewF_42) reported

    @bt_uk can I have more info about the outage in Bexley please? Landline is dead and broadband is patchy. 2 weeks to fix??? My sister works from home and relies on a stable internet so we desperately need to know what is going on please?

  • salcarns sally carns (@salcarns) reported

    @bt_uk tried for 3 days to get hold of your moving home department. No answer and many hours later I’m still on hold. I just want to cancel my account please advise how I’d this if you don’t answer your phones .