BT (British Telecom) Outage Report in Cambridge, England
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The latest reports from users having issues in Cambridge come from postal codes CB2 and CB3.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Cambridge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (15%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Cambridge, England
The most recent BT (British Telecom) outage reports came from the following cities: Cambridge and Royston.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Cambridge, England
Latest outage, problems and issue reports in Cambridge and nearby locations:
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James Gordon
(@jgordon85) reported
from
Waterbeach, England
@btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬
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Ian Miller
(@millerbowler) reported
from
Fordham, England
@BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
Fair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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Andrew Leggett
(@derbynutter) reported
from
Litlington, England
@SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan
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Guey-Mei Hsu
(@MeiKHsu) reported
from
Cambridgeshire, England
@bt_uk what’s going on with the internet service in Cambridge??
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Samuel Carvalho 🎅🏼🎁
(@SamCarvalho) reported
from
Cambridgeshire, England
I’ve said it many times over the years but BT @bt_uk @BTCare is the most impressive company I’ve ever used. The quality of their services and customer support is the best I’ve ever received. If you’re looking for a new Broadband supplier, go with BT, you won’t be disappointed!
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Kevin
(@fenstnposh) reported
from
Saint Ives, England
@bt_uk Great customer support from Joe at BT, thanks very much. Hopefully this will resolve the issue i'll be back in touch if this doesn't as discussed.
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Katharine Rosenstiel
(@fredngingermad) reported
from
Cambridgeshire, England
Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning
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Claire Jones
(@redhatphoto) reported
from
Cottenham, England
@Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital
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Martin Wheatley
(@wheatley_martin) reported
from
Swaffham Bulbeck, England
Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.
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Faye Holland
(@FayeHollandUK) reported
from
Burwell, England
Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future
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Samuel Carvalho 🎅🏼🎁
(@SamCarvalho) reported
from
Cambridgeshire, England
@mcmanus_da @bt_uk @BTCare Indeed. BT have gone well out of their way to help resolve matters, even when the issue wasn’t necessarily their fault or responsibility.
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Ian Farrell
(@eyefarrell) reported
from
Milton, England
I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐
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Martin Wheatley
(@wheatley_martin) reported
from
Swaffham Bulbeck, England
@bt_uk Yes, but the fix time (5 days) is very disappointing. Would expect new installation to work.
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EJ Allen cosplay- All about that hair!
(@EJ_C_Allen) reported
from
Milton, England
@bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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Katharine Rosenstiel
(@fredngingermad) reported
from
Cambridgeshire, England
Oh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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TrevalganHolidayFarm
(@TrevalganFarm) reported
@btbusinesscare Would not advise anyone to use BT, no customer care and they change their tariff to suit them even in a so called contract!! #useless #noidea #customercareless
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missy_manic
(@missy_manic) reported
@bt_uk No phone line all day for 97 year old. Her 'lifeline' care call system not working as a result. We're told there's a mass outage/fault but no further info. This is urgent! Location: Scunthorpe. Please advise!
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Spring Beauty Room
(@Springbeautyr) reported
@btbusinesscare Except customer care can’t help - I have attempted this route twice and raised a compliant to have it closed with no resolution.
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Russell
(@RussellR13) reported
Might be nice if @bt_uk would do something about fixing my dead line and poor connection. Apparently they are 'Working on fixing the problem' but I've seen and heard no evidence of that and had no updates for two days.
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Laura
(@PeachyPr1nce55) reported
@bt_uk my parents are without broadband & a phone line since last Wednesday. I am hating that they are vulnerable at home,can’t watch any shows on Netflix etc, I struggle to contact them with no phone line. (Mob signal is not always reliable) BT are not giving them answers! Help!
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Famousfor15mins🏆
(@Famousfor15mins) reported
@bt_uk absolutely abysmal ‘customer’ service 4 engineer visits, trying to do work that was never requested in the 1st place, call operators who lie and deliberately cut off calls. Can you please advise how I can re-raise a formal complaint and which ADR scheme you are part of?
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DJ Billy Morris
(@billypleased) reported
from
Dundee, Scotland
@bt_uk My BT connection is pretty poor, but whenever I call to complain all I get is "if we come up and don't find a fault on our side we will have to charge you." Nice.
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Tom Box
(@tb183) reported
@bt_uk Internet has been appalling the past few weeks. Internet regularly drops out and now the connection is painfully slow. Really not good timing with working from home!
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darryl Challice
(@daggsy1878) reported
@btsport any danger of a reply ?? The women who finally answered was very sarcastic about the amount of time I had to wait for her to answer the call, she then decided to fob me off to bt box office, where it is not there department so was unable to help me.
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Pie
(@JamiePieBitches) reported
@btsport @skytv Good evening. Could you please help me out with this? Apparently you're The Guys that I need to contact