BT (British Telecom) Outage Report in Cambridge, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Cambridge come from postal codes CB2.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Cambridge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Cambridge, England
The most recent BT (British Telecom) outage reports came from the following cities: Cambridge and Royston.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
TV | |
| Royston |
Phone | |
| Cambridge |
Internet | |
| Royston |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Cambridge, England
Latest outage, problems and issue reports in Cambridge and nearby locations:
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Kevin
(@fenstnposh) reported
from
Saint Ives, England
@bt_uk Great customer support from Joe at BT, thanks very much. Hopefully this will resolve the issue i'll be back in touch if this doesn't as discussed.
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Claire Jones
(@redhatphoto) reported
from
Cottenham, England
@Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
Fair play to the @WeAreOpenreach engineers tonight. Internet went off in village #fordham about 3pm (I think thanks to some roadworks for new housing estate) . Way past midnight and the engineers still at it trying to fix. Great effort lads @bt_uk
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Samuel Carvalho 🎅🏼🎁
(@SamCarvalho) reported
from
Cambridgeshire, England
I’ve said it many times over the years but BT @bt_uk @BTCare is the most impressive company I’ve ever used. The quality of their services and customer support is the best I’ve ever received. If you’re looking for a new Broadband supplier, go with BT, you won’t be disappointed!
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Faye Holland
(@FayeHollandUK) reported
from
Burwell, England
Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future
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Samuel Carvalho 🎅🏼🎁
(@SamCarvalho) reported
from
Cambridgeshire, England
@mcmanus_da @bt_uk @BTCare Indeed. BT have gone well out of their way to help resolve matters, even when the issue wasn’t necessarily their fault or responsibility.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Gilbert-Ovens
(@Thegeordiefaith) reported
@BookOfGates @bt_uk Mines down to friggin 5mbs tonight.
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Rebecca Ellis
(@bexsap) reported
@bt_uk I note my upcoming bill has no reduction for lack of service experienced after Storm Arwen when we were without phone or broadband. Shouldn't this automatically be applied?
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Citrinitas
(@BookOfGates) reported
@Thegeordiefaith @bt_uk I contacted them today after Downdetector showed scores of people affected in my area, while the BT site (as usual) reported no problems. The company are fundamentally dishonest. Quick enough to take our money but unwilling to acknowledge problems or fix them
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Jamie Adams
(@Jaybyname) reported
@bt_uk Been a bit of a shocking experience as a new customer to be honest with you
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Saintsmith80
(@saintsmith80) reported
@SouthamptonFC @btsport @btsport rely don’t think of away fans when selecting matches at stupid kick off times
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Mark Moore
(@Offroada) reported
@bt_uk No replies for days - just want confirmation that our order is being handled. Poor show
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Citrinitas
(@BookOfGates) reported
@Thegeordiefaith @bt_uk I contacted them today after Downdetector showed scores of people affected in my area, while the BT site (as usual) reported no problems. They company are fundamentally dishonest. Quick enough to take our money but unwilling to acknowledge problems or fix them
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Festive Gray Z
(@Gray__Z) reported
@bt_uk Hi I was supposed to get a call about my broadband dropping out earlier but just had one saying you’re closed for the night?! I think I have grounds to cancel and switch since you’re not providing the service.
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Gemma Carter
(@gemc_1981) reported
@SkyHelpTeam why are you blaming the content download issues your customers are experiencing on @bt_uk when a quick look in your Sky help forums shows people with all broadband suppliers having the same issue? When are you going to fix it this has been going on for weeks?
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Louise Hainsworth
(@LouHainsworth) reported
@btsport Is anyone else having a problem with BT Sport not showing the right things ?