BT (British Telecom)

BT (British Telecom) Outage Report in Royston, Hertfordshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Royston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Royston, Hertfordshire, England 12/03/2025 16:45

December 03: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Royston, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Hitchin, Cambourne, Saffron Walden, Stotfold, Cambridge, Biggleswade, Saint Neots, Henlow and Stevenage.

Loading map, please wait...
City Problem Type Report Time
United KingdomHitchin Wi-fi
United KingdomCambourne Internet
United KingdomSaffron Walden Internet
United KingdomStotfold Phone
United KingdomHitchin Wi-fi
United KingdomSaffron Walden Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Royston, England

Latest outage, problems and issue reports in Royston and nearby locations:

  • DodgsonStuart Stuart Valentine Dodgson (@DodgsonStuart) reported from Stansted Mountfitchet, England

    @bt_uk Thank you. Problem solved. That was good customer service.

  • TherionWare Therion Ware #FBPPR #FBPE #Truss: series imbecile. (@TherionWare) reported from Stevenage District, England

    @bt_uk My current bill for £55.99 does not appear to take account of the 27 days my broadband/digital voice service was out for. What happened to the alleged "automatic compensation"?

  • loobylou470 Lisa 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐶⚽️🍺 (@loobylou470) reported from Stevenage District, England

    @virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye

  • Whiskybob77 Rob (@Whiskybob77) reported from Standon, England

    @btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.

  • tetleyteabird Sarah Brigden (@tetleyteabird) reported from Hitchin, England

    @bt_uk I've already raised a complaint when I called Friday morning perhaps. We're receiving a terrible service. Unable to view the guide or watch catch up intermittently. Even after getting the kids to disconnect fron the router!!

  • sjelms Stephen Elms (@sjelms) reported from Baldock, England

    @BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.

  • angie_shatford Angie Shatford 💙 (@angie_shatford) reported from Saffron Walden, England

    @bt_uk - 👋 I’m having a problem with nuisance calls. The person I just spoke to on your helpline wasn’t very helpful 😬 Can you DM me to help me fix this? Thank you!

  • chefmarc82 Marc Ambrose (@chefmarc82) reported from Sandy, England

    Yet another @bt_uk broadband issue. On going since March 3 different hubs 6 phone calls 2 webchats, 2 engineers to the house 1 to the exchange and still the problems #iwantmymoneyback #poorservice #ripoff

  • derbynutter Andrew Leggett (@derbynutter) reported from Litlington, England

    @SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan

  • sdunlop Stuart Dunlop (@sdunlop) reported from Stevenage District, England

    @AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.

  • katieee120 Katieee120 (@katieee120) reported from Baldock, England

    @StarWarsSession @btsport Trying the BT Sport app. YouTube stream is piss poor.

  • mclift13 matt clift (@mclift13) reported from Potton, England

    These commentators on @btsport for the Liverpool game are bloody awful

  • 125f8 Gordon Tant (@125f8) reported from Sandy, England

    Why is it @PrimeVideo over @BTCare is always causing issues. Totally fine if I watch on mobile signal

  • rsborrett Richard Borrett (@rsborrett) reported from Hitchin, England

    @bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!

  • TherionWare Therion Ware #FBPPR #FBPE #Truss: series imbecile. (@TherionWare) reported from Stevenage District, England

    @bt_uk I notice my bill for Jan 2023 is estimated at the usual amount, which clearly doesn't take account of the 27 days of broadband outage. When will the much vaunted "automatic compensation" shown as a bill credit for ≈ £226.80?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • WhiteWayne85 Wayne White (@WhiteWayne85) reported

    @Kegs10 @bt_uk Lagging in gulag ? Or crypto currency issues?

  • HelenWeedon Helen Weedon (@HelenWeedon) reported

    @bt_uk Not really, you have decided not to bother getting my parents up and running with a connection in their new home, despite them having no mobile signal and my Dad just out of hospital. You then don't return their call and now I'm being pushed from pillar to post.

  • UncleBranston JBranston (@UncleBranston) reported

    Just had @bt_uk tell me that if I cancel my BT Halo package,due to not receiving full internet signals (Using boosters we bought) & go to BT Basic package, we will go to COPPER wired internet.We are disabled @ScotGov wont help us, but help Basic Customers.

  • petecole54 pete (@petecole54) reported

    @bt_uk Answering the calls is only half the problem. My partner tried to change providers but was convinced to sign up for an awful deal. Called back to cancel and was told it would take 24hrs for the deal to go through so would have to call back tomorrow to cancel.

  • Deadbolt84 Jon Langley (@Deadbolt84) reported

    @SaleRugbyNews @btsport @virginmedia you've actually had it working? It's never worked once for me...

  • simoneperrin123 Simone Perrin (@simoneperrin123) reported

    @bt_uk He left me with no service at least 10 people in connections spoken too I received a txt to say no update until Tuesday the earliest . I work from home the mini hub is useless need I go on 😡

  • realales109 Alexis Hulme (@realales109) reported

    @bt_uk hi there is a broken link on your website in my account both my mobiles show as ready to upgrade however when I click it it just loops back to the Home Screen

  • ChibiLongy KITT 🏳️‍🌈 | Odio 👹 (@ChibiLongy) reported

    @bt_uk Terrible internet service. Can’t wait for fibre to be installed to my house.

  • HelenWeedon Helen Weedon (@HelenWeedon) reported

    @bt_uk no they were promised a call back within 20 minutes, over 5 hours ago. I'm now on hold but no-one is answering. I am really concerned that they are in the middle of nowhere with no connection. If my Dad falls again and can't get help, it will be BT's fault

  • iant147 Ian Todd (@iant147) reported

    @bt_uk I've got BT broadband and have had issues with slow speeds for the last 4 months, nobody seems to know what the problem is