BT (British Telecom)

BT (British Telecom) Outage Report in Royston, Hertfordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Royston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Royston, Hertfordshire, England 01/27/2026 09:45

January 27: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Royston, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Biggleswade, Hitchin, Saint Neots, Stevenage, Cambridge, Sandy, Henlow, Letchworth Garden City, Saffron Walden and Cambourne.

Loading map, please wait...
City Problem Type Report Time
United KingdomBiggleswade E-mail
United KingdomHitchin Total Blackout
United KingdomSaint Neots Internet
United KingdomBiggleswade Internet
United KingdomStevenage Wi-fi
United KingdomStevenage Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Royston, England

Latest outage, problems and issue reports in Royston and nearby locations:

  • mclift13 matt clift (@mclift13) reported from Potton, England

    These commentators on @btsport for the Liverpool game are bloody awful

  • DodgsonStuart Stuart Valentine Dodgson (@DodgsonStuart) reported from Stansted Mountfitchet, England

    @bt_uk Thank you. Problem solved. That was good customer service.

  • Whiskybob77 Rob (@Whiskybob77) reported from Standon, England

    @btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.

  • angie_shatford Angie Shatford 💙 (@angie_shatford) reported from Saffron Walden, England

    @bt_uk - 👋 I’m having a problem with nuisance calls. The person I just spoke to on your helpline wasn’t very helpful 😬 Can you DM me to help me fix this? Thank you!

  • 125f8 Gordon Tant (@125f8) reported from Sandy, England

    Why is it @PrimeVideo over @BTCare is always causing issues. Totally fine if I watch on mobile signal

  • katieee120 Katieee120 (@katieee120) reported from Baldock, England

    @StarWarsSession @btsport Trying the BT Sport app. YouTube stream is piss poor.

  • chefmarc82 Marc Ambrose (@chefmarc82) reported from Sandy, England

    Yet another @bt_uk broadband issue. On going since March 3 different hubs 6 phone calls 2 webchats, 2 engineers to the house 1 to the exchange and still the problems #iwantmymoneyback #poorservice #ripoff

  • sdunlop Stuart Dunlop (@sdunlop) reported from Stevenage District, England

    @AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.

  • sjelms Stephen Elms (@sjelms) reported from Baldock, England

    @BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.

  • rsborrett Richard Borrett (@rsborrett) reported from Hitchin, England

    @bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!

  • tetleyteabird Sarah Brigden (@tetleyteabird) reported from Hitchin, England

    @bt_uk I've already raised a complaint when I called Friday morning perhaps. We're receiving a terrible service. Unable to view the guide or watch catch up intermittently. Even after getting the kids to disconnect fron the router!!

  • derbynutter Andrew Leggett (@derbynutter) reported from Litlington, England

    @SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan

  • loobylou470 Lisa 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐶⚽️🍺 (@loobylou470) reported from Stevenage District, England

    @virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KristaA71311232 Krista Anderson (@KristaA71311232) reported

    @btsportfootball @premierleague @btsport horrible

  • BetterThanMe Kirsty (@BetterThanMe) reported

    @bt_uk In the mean time will the old hub work as the 4G mini hub is struggling to support my devices

  • sophb66 soph v. 458 (@sophb66) reported

    @bt_uk so I see Steph K has been working. Would you explain to me why my DMs have been ignored since THURSDAY?! If you are one of my contacts along with Laura S who has also not replied to me, it’s someone’s job to help!!!!!!!!!!!

  • BetterThanMe Kirsty (@BetterThanMe) reported

    @bt_uk I’ve moved house and my new equipment has not arrived yet due to two issues. The new equipment has been sent to my old address and the replacement equipment hasn’t been shipped yet despite being told it would arrive today. My service is now up and running but I am unable to

  • RizaaR_ JP 🦋 (@RizaaR_) reported

    @bt_uk what ******** is going on with my internet 2 days now just keeps going down sort it ******* out

  • illusiveSmoove illusive Man (@illusiveSmoove) reported

    @bt_uk It did help, great internet but your tele, it’s awful, the fact that I can’t watch my recorded shows while I’m away from the box is shambles

  • ThePhilGresham The Real Phil Gresham (@ThePhilGresham) reported

    @btbusinesscare I need to change my business phone line to residential, but so far no one at BT has been able to help, redirected to someone in Scotland but he gave up. Don't give me a phone number as auto redirection doesn't work. I could change provider if that is easier.

  • spambuca Sam (@spambuca) reported

    @bt_uk you couldn’t sort my engineer out after three attempts and me blowing my top but your quick with the emails to get your equipment back, shocking customer service

  • katylou0210 katylou (@katylou0210) reported

    @bt_uk would you mind telling me why I get no signal on my phone when making or receiving calls? I've turned on WiFi calling and it's still useless. Can't wait to get rid of you to be honest

  • itsCloaxx ️Cloaxx (@itsCloaxx) reported

    @bt_uk fr having problems with your wifi again. this is like our 5th problem with you lot since this new house it's honestly kind of a joke. internets out i think in some of the area but some people have it working. ours is still showing LOS on solid red. tried everything