BT (British Telecom)

BT (British Telecom) Outage Report in Royston, Hertfordshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Royston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Royston, Hertfordshire, England 11/16/2025 17:25

November 16: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Royston, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Stotfold, Hitchin, Saffron Walden, Cambridge, Biggleswade, Saint Neots, Henlow, Stevenage and Letchworth Garden City.

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City Problem Type Report Time
United KingdomStotfold Phone
United KingdomHitchin Wi-fi
United KingdomSaffron Walden Internet
United KingdomCambridge E-mail
United KingdomBiggleswade Internet
United KingdomSaint Neots Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Royston, England

Latest outage, problems and issue reports in Royston and nearby locations:

  • sdunlop Stuart Dunlop (@sdunlop) reported from Stevenage District, England

    @AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.

  • mclift13 matt clift (@mclift13) reported from Potton, England

    These commentators on @btsport for the Liverpool game are bloody awful

  • Whiskybob77 Rob (@Whiskybob77) reported from Standon, England

    @btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.

  • chefmarc82 Marc Ambrose (@chefmarc82) reported from Sandy, England

    Yet another @bt_uk broadband issue. On going since March 3 different hubs 6 phone calls 2 webchats, 2 engineers to the house 1 to the exchange and still the problems #iwantmymoneyback #poorservice #ripoff

  • katieee120 Katieee120 (@katieee120) reported from Baldock, England

    @StarWarsSession @btsport Trying the BT Sport app. YouTube stream is piss poor.

  • rsborrett Richard Borrett (@rsborrett) reported from Hitchin, England

    @bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!

  • tetleyteabird Sarah Brigden (@tetleyteabird) reported from Hitchin, England

    @bt_uk I've already raised a complaint when I called Friday morning perhaps. We're receiving a terrible service. Unable to view the guide or watch catch up intermittently. Even after getting the kids to disconnect fron the router!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KevTs CATERHAM F1 RESTORATION (@KevTs) reported

    @bt_uk Once again the advisor said they cannot help. Your message shows lack of care and it is clear that BT should be avoided at all costs. Disgusting response and shows lack of empathy when BT have messed up

  • PaulDuxbury Paul Duxbury (@PaulDuxbury) reported

    @bt_uk Thanks for your help Garry. Might be worth getting your Marketing Team to add that to the "blurb" about the service because it was a function/service we used a lot and I am sure others do too.

  • fatherchrismix Chris (@fatherchrismix) reported

    @bt_uk There’s a fault with the BT network which has left me without internet since yesterday. I’ve been advised that you aim to have fixed this by 23:59 on 23/05. We’re unable to work/do school work during that time. Is that the best you can do? Why does it need to take so long?

  • CJ_Appleby חיאל יעקב Colin Appleby 🏳️‍🌈✡️ (@CJ_Appleby) reported

    @philboze @BTCare Do you know about 61998? Text them FIX and your phone number and your BT ID and it’s an automated fault finder which will flag issues to the bt/Openreach engineers. It works really rather well.

  • happymargy mags (@happymargy) reported

    @bt_uk Hi, my BT wifi disc broke. Just been on phone to BT they say I don’t have one and don’t subscribe to one. I was sent it by BT and BT engineer fitted it over 1 year ago. So I’ve been burning electricity for nothing! It apparently was never working becuse no subscription.

  • rbmagpies99 Richard Burrell (@rbmagpies99) reported

    Yet again @bt_uk leave my 92 year old mum without a working landline and say it will take 5 days to fix. Meanwhile her emergency personal alarm in case of accident won’t work. But, hey-ho, at least @bt_uk profits will be safe by ignoring vulnerable customers.

  • philboze PhilW (@philboze) reported

    @BTCare - your “unbreakable” broadband has just gone down AGAIN in my home. This is the 4th time now in two weeks. It’s unacceptable. It’s not ticking over to EE either.

  • amyeddy Amy Eddy (@amyeddy) reported

    @bt_uk our internet keeps not working and I’ve tried to call and keep getting cut off. Can you help please?

  • stephendry stephen dryburgh (@stephendry) reported

    @chris_sutton73 Poor from a @btsport pundit. Can’t drop his bitterness for one night. #lacksclass

  • IanWall01470793 Ian Wallace (@IanWall01470793) reported

    @therevdrich @bt_uk Feel your pain bt must by a country mile be the worst