BT (British Telecom)

BT (British Telecom) Outage Report in Royston, Hertfordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Royston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Royston, Hertfordshire, England 12/25/2025 04:05

December 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Royston, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Cambourne, Hitchin, Saffron Walden, Stotfold, Cambridge, Biggleswade, Saint Neots and Henlow.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambourne Wi-fi
United KingdomHitchin Wi-fi
United KingdomCambourne Internet
United KingdomSaffron Walden Internet
United KingdomStotfold Phone
United KingdomHitchin Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Royston, England

Latest outage, problems and issue reports in Royston and nearby locations:

  • chefmarc82 Marc Ambrose (@chefmarc82) reported from Sandy, England

    Yet another @bt_uk broadband issue. On going since March 3 different hubs 6 phone calls 2 webchats, 2 engineers to the house 1 to the exchange and still the problems #iwantmymoneyback #poorservice #ripoff

  • tetleyteabird Sarah Brigden (@tetleyteabird) reported from Hitchin, England

    @bt_uk I've already raised a complaint when I called Friday morning perhaps. We're receiving a terrible service. Unable to view the guide or watch catch up intermittently. Even after getting the kids to disconnect fron the router!!

  • Whiskybob77 Rob (@Whiskybob77) reported from Standon, England

    @btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.

  • sjelms Stephen Elms (@sjelms) reported from Baldock, England

    @BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.

  • mclift13 matt clift (@mclift13) reported from Potton, England

    These commentators on @btsport for the Liverpool game are bloody awful

  • derbynutter Andrew Leggett (@derbynutter) reported from Litlington, England

    @SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan

  • loobylou470 Lisa 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐶⚽️🍺 (@loobylou470) reported from Stevenage District, England

    @virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye

  • rsborrett Richard Borrett (@rsborrett) reported from Hitchin, England

    @bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!

  • DodgsonStuart Stuart Valentine Dodgson (@DodgsonStuart) reported from Stansted Mountfitchet, England

    @bt_uk Thank you. Problem solved. That was good customer service.

  • sdunlop Stuart Dunlop (@sdunlop) reported from Stevenage District, England

    @AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.

  • katieee120 Katieee120 (@katieee120) reported from Baldock, England

    @StarWarsSession @btsport Trying the BT Sport app. YouTube stream is piss poor.

  • angie_shatford Angie Shatford 💙 (@angie_shatford) reported from Saffron Walden, England

    @bt_uk - 👋 I’m having a problem with nuisance calls. The person I just spoke to on your helpline wasn’t very helpful 😬 Can you DM me to help me fix this? Thank you!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • julianhilaire Julian Hilaire (@julianhilaire) reported

    @bt_uk It’s for my mum who is 85 lives alone has no other means of contacting me unless I go round to her...god forbid there is any emergency in next few days...that’s the urgency..she doesn’t use a mobile

  • davidaltabev David Altabev (@davidaltabev) reported

    @bt_uk 6 weeks to install broadband? You should put your lead times on your website before going through an order so customers know not to cancel their existing provider. Now need to uncancel, might as well stay with them as transferring to you is taking too long

  • MichaelDebenham MichaelDebenham (@MichaelDebenham) reported

    What fresh hell is this awful brass band nonsense at Saracens rugby? Get them to shut the hell up. @btsport @Saracens

  • Kingston22W Nigel W Kingston 🇬🇧 (@Kingston22W) reported

    @bt_uk But why is the aerial suddenly a problem ? We havent changed anything It must be just a problem with the transmitter ?

  • GrahamHill18 Graham Hill (@GrahamHill18) reported

    @bt_uk I have this and I have been without any form.of broadband since 28th october. BT customer service is s disgrace.

  • Burnside_5 Burnside (@Burnside_5) reported

    @bt_uk Since issues were ‘fixed’ by 2 different people the issue still comes and goes, lose signal on HD channel, switch to SD for a while then go back to HD and it is ok. Been fine for 8 months, this has just started

  • jf64_Jo Jo (@jf64_Jo) reported

    @bt_uk my 95 year old mother has been left with no phone for 5 WEEKS. Forced by BT to go digital but engineers and @openreach unable to solve this. She lives alone and her fall alarm is inoperable until this is fixed. We try every day to get an answer with none given. HELP!

  • Amalekite1 Imaginary 🏂 Fiend 🏌🏾‍♂️ (@Amalekite1) reported

    @bt_uk We’re having to use the back up now, since main service has been out since Oct 29th!! Providing back-up is no excuse for not manning the engineering ranks sufficiently.

  • SFetish85 SmokingFetish85 (@SFetish85) reported

    @bt_uk Does the bt hub 2 support speeds for your full fibre 900 package?

  • matt79204663 matt (@matt79204663) reported

    @btsport Did Mourinho **** any of your commentators wives? I’ve never seen such a hatred and unprofessional comments… Every @ASRomaEN game, from start to finish they just throw tons of **** on him and the team. You’re an embarrassment