BT (British Telecom)

BT (British Telecom) Outage Report in Royston, Hertfordshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Royston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Royston, Hertfordshire, England 12/13/2025 17:55

December 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Royston, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Cambourne, Hitchin, Saffron Walden, Stotfold, Cambridge, Biggleswade, Saint Neots and Henlow.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambourne Wi-fi
United KingdomHitchin Wi-fi
United KingdomCambourne Internet
United KingdomSaffron Walden Internet
United KingdomStotfold Phone
United KingdomHitchin Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Royston, England

Latest outage, problems and issue reports in Royston and nearby locations:

  • Whiskybob77 Rob (@Whiskybob77) reported from Standon, England

    @btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.

  • mclift13 matt clift (@mclift13) reported from Potton, England

    These commentators on @btsport for the Liverpool game are bloody awful

  • rsborrett Richard Borrett (@rsborrett) reported from Hitchin, England

    @bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!

  • sjelms Stephen Elms (@sjelms) reported from Baldock, England

    @BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.

  • tetleyteabird Sarah Brigden (@tetleyteabird) reported from Hitchin, England

    @bt_uk I've already raised a complaint when I called Friday morning perhaps. We're receiving a terrible service. Unable to view the guide or watch catch up intermittently. Even after getting the kids to disconnect fron the router!!

  • loobylou470 Lisa 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐶⚽️🍺 (@loobylou470) reported from Stevenage District, England

    @virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye

  • sdunlop Stuart Dunlop (@sdunlop) reported from Stevenage District, England

    @AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.

  • katieee120 Katieee120 (@katieee120) reported from Baldock, England

    @StarWarsSession @btsport Trying the BT Sport app. YouTube stream is piss poor.

  • angie_shatford Angie Shatford 💙 (@angie_shatford) reported from Saffron Walden, England

    @bt_uk - 👋 I’m having a problem with nuisance calls. The person I just spoke to on your helpline wasn’t very helpful 😬 Can you DM me to help me fix this? Thank you!

  • derbynutter Andrew Leggett (@derbynutter) reported from Litlington, England

    @SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan

  • chefmarc82 Marc Ambrose (@chefmarc82) reported from Sandy, England

    Yet another @bt_uk broadband issue. On going since March 3 different hubs 6 phone calls 2 webchats, 2 engineers to the house 1 to the exchange and still the problems #iwantmymoneyback #poorservice #ripoff

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • markthecrow Mark Crow (@markthecrow) reported

    @bt_uk I was told at sign up my wife would be sufficient with out upgrade. I wanted my wife installed at the front of the house near the devices it wasn’t due to Covid. I upgraded my package with you to the 300 no help. I asked for complaint dept to email he said they won’t.

  • BaconHatter Jonathan Boughton (@BaconHatter) reported

    @bt_uk is internet down in the Wellingborough area? Mine has dropped off for over an hour

  • markthecrow Mark Crow (@markthecrow) reported

    @bt_uk Ah well customer won’t pay. Close the complaint!

  • spectrain Joy Wilson (@spectrain) reported

    @bt_uk Bit like the calls promised on 16th and 19th and never happened.

  • SannanIqbalUK Sannan Iqbal🏳️‍🌈 #MentalHealth #CerebralPalsy (@SannanIqbalUK) reported

    I’ve been on hold to @bt_uk for well over 90 minutes now & no one has picked up the call as my grandparents internet has gone down since this morning. Absolutely crap service from BT & clearly they don’t care about their customers one bit. The line has now gone dead!!

  • Pottery_guru Graham Matthews (@Pottery_guru) reported

    @bt_uk I'm currently waiting for the third time for an engineer to install my new router and a landline but have been emailed to say the order has been cancelled! Why?! Is someone coming out or not? Please help.

  • graemebnufc Graeme Brotherton (@graemebnufc) reported

    @btbusinesscare Tell you what’s class, when a company tells you they are doing to do something 8 times in a week over email, verbally and now over twitter & do absolutely nothing. Pathetic customer service.

  • Iain69450792 iain (@Iain69450792) reported

    @bt_uk Well living out in a Lincolnshire village & having bt broadband it so bloody slow to get on here & fb. Bet any money like my monthly payment that i'm sharing my broadband will all of my neighbours? That why it's bloody sticking when typing & trying to find stuff.

  • markthecrow Mark Crow (@markthecrow) reported

    @bt_uk I also requested a copy of the transcript which I haven’t received. Is BT deliberately avoiding helping me in anyway! Apparently to move my wife box you’re gonna charge me £150 for the privilege though I never asked for it to be where it is now

  • metimwright Tim Wright (@metimwright) reported

    @bt_uk Virtue signalling tripe. Glad I left you as a provider, you were crap and this type of shallow woke guff won't attract me back