BT (British Telecom)

BT (British Telecom) Outage Report in Royston, Hertfordshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Royston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Royston, Hertfordshire, England 11/23/2025 06:30

November 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Royston, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Saffron Walden, Stotfold, Hitchin, Cambridge, Biggleswade, Saint Neots, Henlow and Stevenage.

Loading map, please wait...
City Problem Type Report Time
United KingdomSaffron Walden Internet
United KingdomStotfold Phone
United KingdomHitchin Wi-fi
United KingdomSaffron Walden Internet
United KingdomCambridge E-mail
United KingdomBiggleswade Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Royston, England

Latest outage, problems and issue reports in Royston and nearby locations:

  • DodgsonStuart Stuart Valentine Dodgson (@DodgsonStuart) reported from Stansted Mountfitchet, England

    @bt_uk Thank you. Problem solved. That was good customer service.

  • chefmarc82 Marc Ambrose (@chefmarc82) reported from Sandy, England

    Yet another @bt_uk broadband issue. On going since March 3 different hubs 6 phone calls 2 webchats, 2 engineers to the house 1 to the exchange and still the problems #iwantmymoneyback #poorservice #ripoff

  • mclift13 matt clift (@mclift13) reported from Potton, England

    These commentators on @btsport for the Liverpool game are bloody awful

  • angie_shatford Angie Shatford 💙 (@angie_shatford) reported from Saffron Walden, England

    @bt_uk - 👋 I’m having a problem with nuisance calls. The person I just spoke to on your helpline wasn’t very helpful 😬 Can you DM me to help me fix this? Thank you!

  • derbynutter Andrew Leggett (@derbynutter) reported from Litlington, England

    @SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan

  • katieee120 Katieee120 (@katieee120) reported from Baldock, England

    @StarWarsSession @btsport Trying the BT Sport app. YouTube stream is piss poor.

  • rsborrett Richard Borrett (@rsborrett) reported from Hitchin, England

    @bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!

  • tetleyteabird Sarah Brigden (@tetleyteabird) reported from Hitchin, England

    @bt_uk I've already raised a complaint when I called Friday morning perhaps. We're receiving a terrible service. Unable to view the guide or watch catch up intermittently. Even after getting the kids to disconnect fron the router!!

  • loobylou470 Lisa 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐶⚽️🍺 (@loobylou470) reported from Stevenage District, England

    @virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye

  • Whiskybob77 Rob (@Whiskybob77) reported from Standon, England

    @btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.

  • 125f8 Gordon Tant (@125f8) reported from Sandy, England

    Why is it @PrimeVideo over @BTCare is always causing issues. Totally fine if I watch on mobile signal

  • sjelms Stephen Elms (@sjelms) reported from Baldock, England

    @BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.

  • sdunlop Stuart Dunlop (@sdunlop) reported from Stevenage District, England

    @AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Loreburne Loreburne (@Loreburne) reported

    @bt_uk is there a major fault in the Dumfries area? Internet has been down for hours

  • milo_phoebe Phoebe and Milo (@milo_phoebe) reported

    @bt_uk just spoke to BT to discuss prices as I am paying a premium price for average service, much more than their well-reviewed rivals. No joy so after > a decade I will have leave them. No reward for loyalty!

  • Penny_7991 Penny (@Penny_7991) reported

    The mini hubs from @bt_uk are a waste of time, just moved house and are using a mini hub till the main hub can be properly installed in the new year and the mini hub doesnt work properly.

  • RichardWella Richard Morrison (@RichardWella) reported

    @bt_uk Help...this is me trying to get through to you today - 09.24 13mins, 09.37am 47 mins, 10.30am 5 mins, 11.43 11 mins, 13.42 34 mins...and I STILL haven’t been able to get anyone....anyone actually there to take a phone call? I have no fibre and I need help....

  • LeylandRebekah rebekah leyland (@LeylandRebekah) reported

    @bt_uk hi my internet has been down since Friday now. Is there something going on in the WN7 area that’s made it go off?

  • pammy0205 pamela connelly (@pammy0205) reported

    @bt_uk Contacted BT today to sort out mums mobile after death of my dad. After being passed to 4 different depts (who don’t talk to each other so you start all over again) still no solution. Eventually told them to cancel and we will go elsewhere. Very poor show BT

  • pinkyisatwit Jon Pinkerton (@pinkyisatwit) reported

    @bt_uk we have been cut off from broadband since 14th Dec due to you switching our line without authorisation. Now being told by the ‘priority’ reconnection team that they can’t do anything until 11th January. Not acceptable. Please help.

  • countrymousie H (@countrymousie) reported

    @btbusinesscare Such a nuisance; someone called Hayley is on the case now. If I need reinforcements I'll shout; provided I have a signal 🙄

  • vic80h Victoria Hardy (@vic80h) reported

    @bt_uk I am a new customer. My router was meant to arrive on Thursday and it’s still not here. I have spent 4 hours on the phone so far and have not been able to speak to anyone. I am unable to work without internet!! What is going on?

  • killawat Martin Watson (@killawat) reported

    @NOWTV Doesn't really help. I have an entertainment pass through my BT account. I have a cinema pass from before I signed up with BT. Both have different email addresses. How do I add my existing cinema pass to my BT account? Is that even possible? @bt_uk