BT (British Telecom)

BT (British Telecom) Outage Report in Royston, Hertfordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Royston come from postal codes SG8.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Royston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Royston, Hertfordshire, England 02/17/2026 06:25

February 17: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Royston, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Stansted Mountfitchet, Hitchin, Henlow, Cambridge, Royston, Saint Neots, Biggleswade, Stevenage, Sandy, Letchworth Garden City and Saffron Walden.

Loading map, please wait...
City Problem Type Report Time
United KingdomStansted Mountfitchet E-mail
United KingdomHitchin Internet
United KingdomHenlow Internet
United KingdomCambridge Phone
United KingdomRoyston Internet
United KingdomHitchin Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Royston, England

Latest outage, problems and issue reports in Royston and nearby locations:

  • rsborrett Richard Borrett (@rsborrett) reported from Hitchin, England

    @bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!

  • sjelms Stephen Elms (@sjelms) reported from Baldock, England

    @BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.

  • derbynutter Andrew Leggett (@derbynutter) reported from Litlington, England

    @SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan

  • tetleyteabird Sarah Brigden (@tetleyteabird) reported from Hitchin, England

    @bt_uk I've already raised a complaint when I called Friday morning perhaps. We're receiving a terrible service. Unable to view the guide or watch catch up intermittently. Even after getting the kids to disconnect fron the router!!

  • katieee120 Katieee120 (@katieee120) reported from Baldock, England

    @StarWarsSession @btsport Trying the BT Sport app. YouTube stream is piss poor.

  • sdunlop Stuart Dunlop (@sdunlop) reported from Stevenage District, England

    @AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.

  • Whiskybob77 Rob (@Whiskybob77) reported from Standon, England

    @btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.

  • mclift13 matt clift (@mclift13) reported from Potton, England

    These commentators on @btsport for the Liverpool game are bloody awful

  • chefmarc82 Marc Ambrose (@chefmarc82) reported from Sandy, England

    Yet another @bt_uk broadband issue. On going since March 3 different hubs 6 phone calls 2 webchats, 2 engineers to the house 1 to the exchange and still the problems #iwantmymoneyback #poorservice #ripoff

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jenn_Fairclough Jenn (@Jenn_Fairclough) reported

    @bt_uk Having a nightmare with service from BT. No landline or broadband for nearly 5 wks. Case keeps being closed, despite acknowledgment of a fault. Ringing call centre 3/4 a wk. Engineers have missed 5 appts now. Poor communication. Not sure how to get this resolved now.

  • sandsofcornwall Sands Boutique (@sandsofcornwall) reported

    @btbusinesscare @BTBusiness disgusting service still no phone after 2 months. Business being forced to close by BT incompetence BT22247F4T4 #poorservice #btbusiness

  • SolidusSnake95 Danny (@SolidusSnake95) reported

    @bt_uk It's now resolved, hours after it went down though. The service needs to be improved.

  • EthanJxR ꫀᡶꫝꪖ᭢ 🇵🇸 (@EthanJxR) reported

    @bt_uk HAHAHAHAHAHHAHA shut up mate “Help” that’s hilarious something you’ve not gave me in 60 days only thing you’ve offered is dishonesty

  • Stacey41256907 Stacey (Lola) (@Stacey41256907) reported

    @bt_uk Such awful service from you you. From signing up to still waiting for my internet to go live. 2nd day of no internet, which is **** for someone who WFH and all I get please wait another 24hrs.. WTF

  • lornaedridge80 Lorna Edridge (@lornaedridge80) reported

    @bt_uk I am supposed to have an open reach engineer come out today between 8-1 still not turned up and been advised they have marked the job as completed .... 4th time this has happened ...... terrible service!!!!

  • Lazlovictor Richard Leslie Lewis 💙theNHS (@Lazlovictor) reported

    @BTCare trying to log in to the BT site but it just keeps bouncing me back to the login page. #bt

  • SJC_74 Sandra Clinton (@SJC_74) reported

    @BTCare I pay for super fast broadband so an NHS worker can wfh. Needed a replacement hub after just a few months. Sent old one back 2 days later. Post office have lost it so now I pay 50 fine because I can’t find the receipt. Would hope for better support in a pandemic!

  • surferlee1 lee (@surferlee1) reported

    @bt_uk how about removing the line rental charge, as your swapping most people to internet based phone now, and you dont need to maintain the copper service ?

  • hugosoul Hugo Soul (@hugosoul) reported

    @bt_uk Hi there, my poor vulnerable mum has been left without phone or internet for a week after BT a) didn’t attend an installation appointment, b) didn’t send equipment before a rescheduled appointment. Can you help?