BT (British Telecom)

BT (British Telecom) Outage Report in Royston, Hertfordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Royston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Royston, Hertfordshire, England 11/25/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Royston, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Cambourne, Saffron Walden, Stotfold, Hitchin, Cambridge, Biggleswade, Saint Neots, Henlow and Stevenage.

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City Problem Type Report Time
United KingdomCambourne Internet
United KingdomSaffron Walden Internet
United KingdomStotfold Phone
United KingdomHitchin Wi-fi
United KingdomSaffron Walden Internet
United KingdomCambridge E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Royston, England

Latest outage, problems and issue reports in Royston and nearby locations:

  • rsborrett Richard Borrett (@rsborrett) reported from Hitchin, England

    @bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!

  • sdunlop Stuart Dunlop (@sdunlop) reported from Stevenage District, England

    @AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.

  • Whiskybob77 Rob (@Whiskybob77) reported from Standon, England

    @btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.

  • katieee120 Katieee120 (@katieee120) reported from Baldock, England

    @StarWarsSession @btsport Trying the BT Sport app. YouTube stream is piss poor.

  • mclift13 matt clift (@mclift13) reported from Potton, England

    These commentators on @btsport for the Liverpool game are bloody awful

  • chefmarc82 Marc Ambrose (@chefmarc82) reported from Sandy, England

    Yet another @bt_uk broadband issue. On going since March 3 different hubs 6 phone calls 2 webchats, 2 engineers to the house 1 to the exchange and still the problems #iwantmymoneyback #poorservice #ripoff

  • tetleyteabird Sarah Brigden (@tetleyteabird) reported from Hitchin, England

    @bt_uk I've already raised a complaint when I called Friday morning perhaps. We're receiving a terrible service. Unable to view the guide or watch catch up intermittently. Even after getting the kids to disconnect fron the router!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ConTziambazis Constantine (@ConTziambazis) reported

    @bt_uk Unless you have the authority to give me the compensation I believe is owed to me for the hassle, appalling work & service, I don’t see the point. Your management haven’t helped so It’s just more work for me to do, to get nowhere again

  • ChotaiReena Reena Chotai (@ChotaiReena) reported

    @RosyPosy_kitteh @bt_uk @GarethThomasMP Please do contact whoever you can; BTs customer service advisor calling you “hysterical” is shameful and absolutely disgusting.

  • ScottyPaterson6 Scott Paterson (@ScottyPaterson6) reported from Falkirk, Scotland

    @btbusinesscare @bt_uk Well you’d certainly hope so after the third week of trying. Genuine shambles at best with outrageously poor customer service.

  • emmaproc1990 Emma Procter (@emmaproc1990) reported

    @bt_uk having the worst customer service experience with you - called to get fttp in March as next door neighbours have it. After months of incorrect information, delays and many hours on the phone to you..

  • DanielBate12 Daniel Bate (@DanielBate12) reported

    @ThatLozzie @Liam57119750 @bt_uk Funny how all this guys replies have likes but yours doesn't, but as long as you believe what you WANT to be true you'll never change, ignorance comes in all shapes and sizes, because you maybe have come across hate it doesn't mean everybody is the same.

  • JadieSpillett Jadie ❥ (@JadieSpillett) reported

    Then a week before the scheduled date, they cancel again!? Why? To reasoning @bt_uk

  • DavidTurnerShro David Turner (@DavidTurnerShro) reported

    @bt_uk I left BT broadband three years ago despite the speed increasing to an eye-watering 1.4Mbps from the previous 0.9Mbps. I can get an on/off EE signal if I walk up the field about 50 yards from the house. Are you having a laugh?

  • Beanie199 Beanie (@Beanie199) reported

    @bt_uk our internet has been down for over an hour now, I have done everything like reset the hub wait 1min ect and nothing but an orange light.. please help as cannot call until tomorrow when the lines are open 🙏

  • spyfung spyfung (@spyfung) reported

    I don't know how other people allegedly managed to switch their broadband supplier with only 30 or even "a few" minutes of no service. Existing ISP cut me off at 8am. New service may start "any time up to 23:59". It's now 24:03 and... oh it finally works! Nice one @bt_uk.

  • emmaproc1990 Emma Procter (@emmaproc1990) reported

    @bt_uk we finally got an order in for fttp last week with an installation date of tomorrow - today I’m told there is a delay and no new date given.. meanwhile stuck on speeds of 2mbps. No proper complaints process, customer service staff don’t care