BT (British Telecom) Outage Report in Royston, Hertfordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Royston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Royston, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Cambourne, Saffron Walden, Stotfold, Hitchin, Cambridge, Biggleswade, Saint Neots, Henlow and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
 Cambourne |
Internet | |
| Saffron Walden |
Internet | |
| Stotfold |
Phone | |
| Hitchin |
Wi-fi | |
| Saffron Walden |
Internet | |
| Cambridge |
Community Discussion
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BT (British Telecom) Issues Reports Near Royston, England
Latest outage, problems and issue reports in Royston and nearby locations:
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Angie Shatford 💙
(@angie_shatford) reported
from
Saffron Walden, England
@bt_uk - 👋 I’m having a problem with nuisance calls. The person I just spoke to on your helpline wasn’t very helpful 😬 Can you DM me to help me fix this? Thank you!
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matt clift
(@mclift13) reported
from
Potton, England
These commentators on @btsport for the Liverpool game are bloody awful
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Stephen Elms
(@sjelms) reported
from
Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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Rob
(@Whiskybob77) reported
from
Standon, England
@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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Stuart Dunlop
(@sdunlop) reported
from
Stevenage District, England
@AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.
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Sarah Brigden
(@tetleyteabird) reported
from
Hitchin, England
@bt_uk I've already raised a complaint when I called Friday morning perhaps. We're receiving a terrible service. Unable to view the guide or watch catch up intermittently. Even after getting the kids to disconnect fron the router!!
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Marc Ambrose
(@chefmarc82) reported
from
Sandy, England
Yet another @bt_uk broadband issue. On going since March 3 different hubs 6 phone calls 2 webchats, 2 engineers to the house 1 to the exchange and still the problems #iwantmymoneyback #poorservice #ripoff
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Andrew Leggett
(@derbynutter) reported
from
Litlington, England
@SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan
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Stuart Valentine Dodgson
(@DodgsonStuart) reported
from
Stansted Mountfitchet, England
@bt_uk Thank you. Problem solved. That was good customer service.
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Richard Borrett
(@rsborrett) reported
from
Hitchin, England
@bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!
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Katieee120
(@katieee120) reported
from
Baldock, England
@StarWarsSession @btsport Trying the BT Sport app. YouTube stream is piss poor.
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Therion Ware #FBPPR #FBPE #Truss: series imbecile.
(@TherionWare) reported
from
Stevenage District, England
@bt_uk I notice my bill for Jan 2023 is estimated at the usual amount, which clearly doesn't take account of the 27 days of broadband outage. When will the much vaunted "automatic compensation" shown as a bill credit for ≈ £226.80?
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Therion Ware #FBPPR #FBPE #Truss: series imbecile.
(@TherionWare) reported
from
Stevenage District, England
@bt_uk My current bill for £55.99 does not appear to take account of the 27 days my broadband/digital voice service was out for. What happened to the alleged "automatic compensation"?
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Lisa 🏴🇬🇧🐶⚽️🍺
(@loobylou470) reported
from
Stevenage District, England
@virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye
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Gordon Tant
(@125f8) reported
from
Sandy, England
Why is it @PrimeVideo over @BTCare is always causing issues. Totally fine if I watch on mobile signal
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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sarah lou
(@sarahlou24xxxxx) reported
@BTCare hi can you help me please -my dad is 80 and not great with technology-he has broadband /phone line and mobile phone with you -Sunday he rang and they told him EE were now in charge of his mobile and today he received a sim from EE but he wants to keep his old number
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distant teacher
(@TeacherDistant) reported
@bt_uk quick question- last Thursday I made a request for a manager to call me back re a broadband issue and BTs response- I was told that someone would call back with 72 hours - my question is why hasn’t this happened?
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Simon Weekes
(@SimonWeekes) reported
@bt_uk Can you please help? I was told my first order for fibre had been cancelled and to place a new order. I've done that, but 'MyBT' is only showing the first order; and there's nothing about being refunded the £9.99 I paid for the Smart Hub on the first order.
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Chris Patten
(@zolarpowered) reported
@bt_uk Why would I waste my time talking to your loyalty team. @bt_uk show no loyalty to anyone. The service we receive is appalling and the “hopefully soon” excuse has been the same for numerous years. How can over £40 a month be acceptable for a service that is so poor! #useless
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Simon Weekes
(@SimonWeekes) reported
@bt_uk Can you please help? I was told my first order for fibre had been cancelled and to place a new order. I've done that, but the 'MyBT' is only showing the first order; and there's nothing about being refused the £9.99 I paid for the Smart Hub on the first order.
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Stevie Smith 🌱
(@thesteviesmith) reported
Today @bt_uk took time to talk to me in text and phone, calmly and we found a solution and I’m extremely happy that human intervention meant sense was found 🙏🏼 #customersatisfaction
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Simon Weekes
(@SimonWeekes) reported
@bt_uk I had a look at what packages were available on BT's website before going ahead. Apparently this has left an unfulfilled ordered on the BT's system, and this is stopping me getting the BT fibre I ordered. Can you help?
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Shattered🏴
(@Joshh9761) reported
@bt_uk Mines not been working all day, with multiple phone calls and what not talking to people it’s still not fixed. They have already confirmed it’s there end that’s the issue but nothing is sorted
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lloydrimmer07
(@lloyd_rimmer) reported
@bt_uk I have an issue where my father in laws house calls my landline and he gets a message telling him we are not accepting calls from his number.
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sarah lou
(@sarahlou24xxxxx) reported
@bt_uk hi can you help-my dad is 80,he gets broadband /line and mobile through yourselves,Sunday he rang and was told EE now deal with his mobile and today received a EE sim with a different number ,he wants to keep his old number,can he do this?