BT (British Telecom)

BT (British Telecom) Outage Report in Royston, Hertfordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Royston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Royston, Hertfordshire, England 01/14/2026 13:00

January 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Royston, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Cambridge, Biggleswade, Sandy, Henlow, Saint Neots, Stevenage, Letchworth Garden City, Saffron Walden, Cambourne and Hitchin.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Internet
United KingdomBiggleswade Internet
United KingdomSandy Internet
United KingdomBiggleswade Internet
United KingdomHenlow Wi-fi
United KingdomSaint Neots Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Royston, England

Latest outage, problems and issue reports in Royston and nearby locations:

  • angie_shatford Angie Shatford 💙 (@angie_shatford) reported from Saffron Walden, England

    @bt_uk - 👋 I’m having a problem with nuisance calls. The person I just spoke to on your helpline wasn’t very helpful 😬 Can you DM me to help me fix this? Thank you!

  • TherionWare Therion Ware #FBPPR #FBPE #Truss: series imbecile. (@TherionWare) reported from Stevenage District, England

    @bt_uk I notice my bill for Jan 2023 is estimated at the usual amount, which clearly doesn't take account of the 27 days of broadband outage. When will the much vaunted "automatic compensation" shown as a bill credit for ≈ £226.80?

  • loobylou470 Lisa 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐶⚽️🍺 (@loobylou470) reported from Stevenage District, England

    @virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye

  • sdunlop Stuart Dunlop (@sdunlop) reported from Stevenage District, England

    @AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.

  • derbynutter Andrew Leggett (@derbynutter) reported from Litlington, England

    @SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan

  • Whiskybob77 Rob (@Whiskybob77) reported from Standon, England

    @btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.

  • katieee120 Katieee120 (@katieee120) reported from Baldock, England

    @StarWarsSession @btsport Trying the BT Sport app. YouTube stream is piss poor.

  • chefmarc82 Marc Ambrose (@chefmarc82) reported from Sandy, England

    Yet another @bt_uk broadband issue. On going since March 3 different hubs 6 phone calls 2 webchats, 2 engineers to the house 1 to the exchange and still the problems #iwantmymoneyback #poorservice #ripoff

  • sjelms Stephen Elms (@sjelms) reported from Baldock, England

    @BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.

  • 125f8 Gordon Tant (@125f8) reported from Sandy, England

    Why is it @PrimeVideo over @BTCare is always causing issues. Totally fine if I watch on mobile signal

  • tetleyteabird Sarah Brigden (@tetleyteabird) reported from Hitchin, England

    @bt_uk I've already raised a complaint when I called Friday morning perhaps. We're receiving a terrible service. Unable to view the guide or watch catch up intermittently. Even after getting the kids to disconnect fron the router!!

  • DodgsonStuart Stuart Valentine Dodgson (@DodgsonStuart) reported from Stansted Mountfitchet, England

    @bt_uk Thank you. Problem solved. That was good customer service.

  • TherionWare Therion Ware #FBPPR #FBPE #Truss: series imbecile. (@TherionWare) reported from Stevenage District, England

    @bt_uk My current bill for £55.99 does not appear to take account of the 27 days my broadband/digital voice service was out for. What happened to the alleged "automatic compensation"?

  • rsborrett Richard Borrett (@rsborrett) reported from Hitchin, England

    @bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!

  • mclift13 matt clift (@mclift13) reported from Potton, England

    These commentators on @btsport for the Liverpool game are bloody awful

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • haymansafc haymansafc 🌸 (@haymansafc) reported

    Well, it looks like the internet has been down at home all afternoon. Having to use my (slightly dodgy) 4G at the moment. 🙁 Honestly, the reliability of BT in this house in recent months has been poor. It seems to go down a couple of times a week, every week, now. @bt_uk

  • Conicalman Stephen Bedford (@Conicalman) reported

    Update on this. Despite complaint @bt_uk have taken the money by direct debit with no contact with me! A disgrace

  • rhinodave75 Dave Blackburn (@rhinodave75) reported

    @bt_uk Is there any outages in the Ipswich area, my Internet WiFi is very slow

  • EmArSee1 Michael Cawdry (@EmArSee1) reported

    @bt_uk broadband speeds today of between 1 and 3 Mbps. Unacceptable. I pay for Halo 3 with usual speeds of around 90-100mbps. Tried restarting/resetting router but no difference. Is there an issue in the BD12 area?

  • dianegriff72 Diane Roberts (@dianegriff72) reported

    @bt_uk my internet isn’t working - neither is my neighbour- is there a problem in the area? Thanks

  • ThatSaiyanKev Kevin X (@ThatSaiyanKev) reported

    @bt_uk I’m being told the issue in my area won’t be fixed till tomorrow, that’s not ideal at all.. but the main question is; Will this be removed off my bill?

  • DarrenM98478473 Darren McCarthy (@DarrenM98478473) reported

    @TheOfficialTJM @StoolFootball It’s not the same without him . Especially as @btsport get the worst commentary teams as well as the worst pundits booooorrrrriiinnnnggggg!!!!!!!!!!!!!!!!

  • melonforecstasy John Slater (@melonforecstasy) reported from Liverpool, England

    @bt_uk I live in Liverpool and broadband not working. Is there an outage problem?

  • lisa01403 Lisa Bailey (@lisa01403) reported

    @bt_uk Morning, how do i make a payment towards next phone bill on the app, i want to bring it down before you issue the next bill, my idiotic Nan who's mentally ill was roped into ringing premium competition numbers which has now caused a sky high bill.

  • anthonyevans85 Anthony Evans (@anthonyevans85) reported

    @A9Mac it must hurt you internally to say anything nice about @Wrexham_AFC just hope it’s the last year of you reporting on our games as you will always be a poor pundit. We will get promotion and be in the league soon enough leaving you behind 👍 #WxmAFC #pisspoorpundit @btsport