BT (British Telecom)

BT (British Telecom) Outage Report in Royston, Hertfordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Royston come from postal codes SG8.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Royston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Royston, Hertfordshire, England 01/30/2026 10:10

January 30: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Royston, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Hitchin, Royston, Saint Neots, Biggleswade, Stevenage, Cambridge, Sandy, Henlow, Letchworth Garden City, Saffron Walden and Cambourne.

Loading map, please wait...
City Problem Type Report Time
United KingdomHitchin Phone
United KingdomRoyston Phone
United KingdomSaint Neots Internet
United KingdomBiggleswade E-mail
United KingdomHitchin Total Blackout
United KingdomSaint Neots Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Royston, England

Latest outage, problems and issue reports in Royston and nearby locations:

  • chefmarc82 Marc Ambrose (@chefmarc82) reported from Sandy, England

    Yet another @bt_uk broadband issue. On going since March 3 different hubs 6 phone calls 2 webchats, 2 engineers to the house 1 to the exchange and still the problems #iwantmymoneyback #poorservice #ripoff

  • sdunlop Stuart Dunlop (@sdunlop) reported from Stevenage District, England

    @AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.

  • sjelms Stephen Elms (@sjelms) reported from Baldock, England

    @BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.

  • tetleyteabird Sarah Brigden (@tetleyteabird) reported from Hitchin, England

    @bt_uk I've already raised a complaint when I called Friday morning perhaps. We're receiving a terrible service. Unable to view the guide or watch catch up intermittently. Even after getting the kids to disconnect fron the router!!

  • mclift13 matt clift (@mclift13) reported from Potton, England

    These commentators on @btsport for the Liverpool game are bloody awful

  • Whiskybob77 Rob (@Whiskybob77) reported from Standon, England

    @btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.

  • rsborrett Richard Borrett (@rsborrett) reported from Hitchin, England

    @bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!

  • TherionWare Therion Ware #FBPPR #FBPE #Truss: series imbecile. (@TherionWare) reported from Stevenage District, England

    @bt_uk I notice my bill for Jan 2023 is estimated at the usual amount, which clearly doesn't take account of the 27 days of broadband outage. When will the much vaunted "automatic compensation" shown as a bill credit for ≈ £226.80?

  • 125f8 Gordon Tant (@125f8) reported from Sandy, England

    Why is it @PrimeVideo over @BTCare is always causing issues. Totally fine if I watch on mobile signal

  • DodgsonStuart Stuart Valentine Dodgson (@DodgsonStuart) reported from Stansted Mountfitchet, England

    @bt_uk Thank you. Problem solved. That was good customer service.

  • loobylou470 Lisa 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐶⚽️🍺 (@loobylou470) reported from Stevenage District, England

    @virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye

  • katieee120 Katieee120 (@katieee120) reported from Baldock, England

    @StarWarsSession @btsport Trying the BT Sport app. YouTube stream is piss poor.

  • derbynutter Andrew Leggett (@derbynutter) reported from Litlington, England

    @SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan

  • angie_shatford Angie Shatford 💙 (@angie_shatford) reported from Saffron Walden, England

    @bt_uk - 👋 I’m having a problem with nuisance calls. The person I just spoke to on your helpline wasn’t very helpful 😬 Can you DM me to help me fix this? Thank you!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BigDoggeTom Big Dogge (@BigDoggeTom) reported

    @bt_uk (2/2) Worst of all, I'm getting 52Mbps on Fibre 2, when I had over 65Mbps when it was installed 5 years ago. Why such a massive speed drop that you refuse to look into?

  • MrsHgrps Lauren (@MrsHgrps) reported

    @bt_uk how do I request a pack to send our old box back to you? We’ve been asked to send it back as we have a new replacement and that there would be a package in the box to send it back but there isn’t. Thanks for your help

  • chxrlietambling Charlie (@chxrlietambling) reported

    @bt_uk is there a broadband outage in new Milton (BH25) uk?

  • RobbieMagill Robert Magill (@RobbieMagill) reported

    @bt_uk Hi around 2 weeks ago I had an issue with my broadband and they arranged for an engineer to visit today the 28th, but since then I received a call and text from Bt to say the issue is fixed everything seems OK can you please cancel the visit ?

  • superstevetest Stephen Denman (@superstevetest) reported

    I take it back. Neither working now. @bt_uk home hub appears to be green ring of death ing now. Never seems to get past sitting on green after a reboot.

  • ha66ie Paul Haggie (@ha66ie) reported from Stockton-on-Tees, England

    @bt_uk hi team. My partner has a work mobile connected to BT. However the mobile phone signal is very poor indoors for call quality. I've searched online and found people who have a signal assist box. Is this available? We are broadband customers. Thank you.

  • SteveALee Steve Lee (@SteveALee) reported

    @bt_uk OK but 1) my file is wav not mp3 2) why are audio files blocked? It's my content. 3) why is this not explicitly stated in the article on sharing? 4) I've no official Bt statement that this is the issue. Like others , I wasted time on this foolishness. I expect better from BT

  • CathLCollins Catherine Collins (@CathLCollins) reported

    @bt_uk And this is still ongoing, at least 6 months of paying for a service that doesn’t work more often than it does! Yet another engineer booked for Tuesday!

  • usb_potato USB Potato (@usb_potato) reported

    @btdrawtheline @bt_uk cool robot you can't piss or **** but i can. PISS! ****! PISS! ****! PISS! ****! PISS! ****! PISS! ****! PISS! ****! PISS! ****! PISS! ****! PISS! ****! PISS! ****! PISS! ****! PISS! ****! PISS! ****! PISS! ****! PISS! ****! PISS! ****! PISS! ****! PISS! ****! PISS! ****! PISS!

  • razor901 ryan (@razor901) reported

    @bt_uk seriously I'm thinking about leaving now if virgin can offer 500mb services in my street and you still can't after 5 years it's frustrating you've got brilliant service but the slow speeds as time is moving on is disappointing when will the faster speeds be in basingstoke