1. Home
  2. Companies
  3. BT (British Telecom)
  4. Letchworth Garden City, England
BT (British Telecom)

BT (British Telecom) Outage Report in Letchworth Garden City, Hertfordshire, England

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Letchworth Garden City, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Letchworth Garden City, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Letchworth Garden City, England

The most recent BT (British Telecom) outage reports came from the following cities: Stevenage, Henlow, Hitchin, Luton, Bedford, Arlesey, and Letchworth Garden City.

CityProblem TypeReport Time
Stevenage Internet 2 days ago
Henlow Internet 3 days ago
Hitchin Internet 3 days ago
Luton Internet 7 days ago
Hitchin Phone 8 days ago
Luton Internet 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Letchworth Garden City, England

Latest outage, problems and issue reports in Letchworth Garden City and nearby locations:

  • penfoldholes
    Richard Barker (@penfoldholes) reported from Shefford, England

    @TheGoonerholic @btsport really do have worst commentators and summarisers. Apart from the rest of the drivel this guy is talking he can’t tell Perez from Almiron. Does it all the time getting players wrong. Then Mr Charisma Sutton comes in as master of the obvious. Rant over ...

  • penfoldholes
    Richard Barker (@penfoldholes) reported from Shefford, England

    @glenoglaza1 @btsport definitely have the worst commentators and summarisers. The commentator tonight regularly gets players wrong and tries to bluff his way out of it hoping nobody has noticed .....

  • nevans1986
    Space (@nevans1986) reported from Meppershall, England

    @bt_uk sound on bt sport has been really bad tonight. Sounds patchy.

  • chefmarc82
    Marc Ambrose (@chefmarc82) reported from Sandy, England

    Yet another @bt_uk broadband issue. On going since March 3 different hubs 6 phone calls 2 webchats, 2 engineers to the house 1 to the exchange and still the problems #iwantmymoneyback #poorservice #ripoff

  • mclift13
    matt clift (@mclift13) reported from Potton, England

    These commentators on @btsport for the Liverpool game are bloody awful

  • VibeFitnessWare
    ViBe Fitness (@VibeFitnessWare) reported from Ware, England

    @bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works

  • MusicInBedford
    Music In Bedford (@MusicInBedford) reported from Bedford, England

    @sweetshruti86 @stephendowning @edenwtrs @Scott1984FP @giffgaff Nothing Wrong With The Mobile Network @GiffGaff.Com :/ Plus I'm Also On @BT_Uk Whom Run/Own @EE :) Again I'm Not An Embarrassment :/

  • rsborrett
    Richard Borrett (@rsborrett) reported from Hitchin, England

    @bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!

  • tracifer1978
    Tracy White (@tracifer1978) reported from Luton, England

    @btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY

  • sdunlop
    Stuart Dunlop (@sdunlop) reported from Stevenage District, England

    @AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.

  • penfoldholes
    Richard Barker (@penfoldholes) reported from Shefford, England

    This constant apologising for possible bad language by @BTSport is really getting tedious - It’s a football crowd what do you think the viewers expect !!!

  • penfoldholes
    Richard Barker (@penfoldholes) reported from Shefford, England

    @boyd_d1 @btsport really do have poor commentators and summarisers who constantly state the obvious - not in the same class as @SkySports

  • wakefield1967
    DB (@wakefield1967) reported from Stondon, England

    @mrjakehumphrey @btsport Looking tired because they've been tottaly outplayed and their heads are down

  • katieee120
    Katieee120 (@katieee120) reported from Baldock, England

    @StarWarsSession @btsport Trying the BT Sport app. YouTube stream is piss poor.

  • Kwal1972
    Katie (@Kwal1972) reported from Ampthill, England

    @bt_uk Hi my elderly parents have been without broadband for 48hours. They were told it was a problem with their hub; a new hub has arrived today but it’s not working. They were expecting a call between 4-5pm but nothing. Can you look into this please. They are in the EN10 area.

  • Clarko2000
    Paul Clarke (@Clarko2000) reported from Welwyn, England

    If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)

  • MusicInBedford
    Music In Bedford (@MusicInBedford) reported from Bedford, England

    @sweetshruti86 @stephendowning @edenwtrs @Scott1984FP @giffgaff @bt_uk @EE Never Said I Don't Use @GiffGaff.Com :/ Nor Is: #GiffGaff.Com An Embarrassment :/ & People Can Be On More Than One Network & Phone Too :/

  • tetleyteabird
    Sarah Brigden (@tetleyteabird) reported from Hitchin, England

    @bt_uk I've already raised a complaint when I called Friday morning perhaps. We're receiving a terrible service. Unable to view the guide or watch catch up intermittently. Even after getting the kids to disconnect fron the router!!

  • Scott1984FP
    Scott1984FP (@Scott1984FP) reported from Bedford, England

    Hi @BT_Uk @BTCare Since Cancelling My @HulloMail , For Both Phone Numbers, It Hasn't Diverted Back To: #BTMobile / #EE @EE Answering Voice Mail Numbers Or Settings, Once Cancelled/End Of Dial It Say Number Not In Use, Despite I Get All Text Messages & Phone Calls, HELP PLS

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • chilternlaw2013
    Chiltern Law - Solicitors (@chilternlaw2013) reported

    @bt_uk on the off chance that anyone cares about customer care and service can someone half sensible contact me today and deal with my multiple complaints? Nathan J Broad of EE seems to have disappeared and never replies to my emails.

  • _Dr_Phibes
    Anthony Peel (@_Dr_Phibes) reported

    @bt_uk Terrible service from BT. A simple case of changing the account holder after completing a contract has resulted in Two disabled customers being left without broadband or phone line! We were told there would be no loss of service! Shambolic treatment of vulnerable adults!

  • AndyD_1874
    Andrew D (@AndyD_1874) reported

    @bt_uk my home internet is down and the text message from BT said it aims to be fixed by midnight on Monday which isn't very good...🤔 (has been down since Tuesday night) If you could help, I would appreciate it.

  • KathrynABrown
    Kathryn Brown (@KathrynABrown) reported

    @bt_uk there is a major phone line/internet outage in RG12. Has someone cut through a cable next to a junction box? Service providers are giving a week fix time but no other info and nothing on your website, please can you tell us what's going on? @Tug_Wilson1 @Latticepr

  • jamiedharris
    Jamie Harris (@jamiedharris) reported

    @bt_uk Hi - we have a broadband outage in our area. When I try to use my mini hub, it says I’ve used up my credit? I didn’t realise I had credit - I thought this should be used when the connection is down?

  • The_little_pea
    Justine (@The_little_pea) reported

    @bt_uk @BTCare I’ve spent a total of 7 hours on phone with BT just this week! Let down yet again by BT today. Worse company I’ve ever dealt with. They say they can’t use phones to speak to openreach, only fill in a form which can take 7 days!!!! Absolute joke. No customer care

  • Latticepr
    Lattice PR (@Latticepr) reported

    @bt_uk Thanks Dee. Sadly even EE admits it won't even work outdoors. May pop down and see the openreach engineers later to see what's happening.

  • Latticepr
    Lattice PR (@Latticepr) reported

    @bt_uk Nothing has changed since yesterday apart from more of my neighbours taking to Twitter about this. Still don't know what has happened to our broadband. Have EE backup as part of contract but signal nor strong enough here

  • mrhart___
    alpha-papa (@mrhart___) reported

    @bt_uk Yes because I took my son swimming first and remember looking like an idiot carrying around this bin bag looking bag

  • Robster33818854
    Robster (@Robster33818854) reported

    @bt_uk Good old BT - lets end a complaint by saying 'we've tried to help' - 'text our ****** helpline again' 😡 well handled.