BT (British Telecom)

BT (British Telecom) Outage Report in Letchworth Garden City, Hertfordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Letchworth Garden City, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Letchworth Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Letchworth Garden City, Hertfordshire, England 02/12/2026 21:25

February 12: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Letchworth Garden City, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Luton, Bedford, Hitchin, Henlow, Royston, Biggleswade, Stevenage, Welwyn, Sandy, Shefford and Letchworth Garden City.

Loading map, please wait...
City Problem Type Report Time
United KingdomLuton Internet
United KingdomLuton Total Blackout
United KingdomBedford Wi-fi
United KingdomLuton Total Blackout
United KingdomLuton Internet
United KingdomHitchin Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Letchworth Garden City, England

Latest outage, problems and issue reports in Letchworth Garden City and nearby locations:

  • MusicInBedford Music In Bedford (@MusicInBedford) reported from Bedford, England

    @sweetshruti86 @stephendowning @edenwtrs @Scott1984FP @giffgaff Nothing Wrong With The Mobile Network @GiffGaff.Com :/ Plus I'm Also On @BT_Uk Whom Run/Own @EE :) Again I'm Not An Embarrassment :/

  • VibeFitnessWare ViBe Fitness (@VibeFitnessWare) reported from Ware, England

    @bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works

  • MusicInBedford Music In Bedford (@MusicInBedford) reported from Bedford, England

    @sweetshruti86 @stephendowning @edenwtrs @Scott1984FP @giffgaff @bt_uk @EE Never Said I Don't Use @GiffGaff.Com :/ Nor Is: #GiffGaff.Com An Embarrassment :/ & People Can Be On More Than One Network & Phone Too :/

  • derbynutter Andrew Leggett (@derbynutter) reported from Litlington, England

    @SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan

  • rsborrett Richard Borrett (@rsborrett) reported from Hitchin, England

    @bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.

  • nevans1986 Space (@nevans1986) reported from Meppershall, England

    @bt_uk sound on bt sport has been really bad tonight. Sounds patchy.

  • RugsGill GillR (@RugsGill) reported from Bedford, England

    @ClareCundy @LFC @btsport @btsportfootball 🤣🤣 I’ve read otherwise on outlets like ESPN who have been talking about the new measures. I’m fine thanks Clare, hope you are too. But am so over the crock of **** that means one rule for one & one for another....just like being back at school hey! 😬

  • tracifer1978 Tracy White (@tracifer1978) reported from Luton, England

    @btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY

  • warrenedwards11 Warren Edwards (@warrenedwards11) reported from Luton, England

    @aimeejedwards @bt_uk Feel your pain, had poor internet for the last year with BT

  • keithfreshwater keithfreshwater💙 (@keithfreshwater) reported from Flitwick, England

    @btsport can we have the microphones turned up pitch side please. After 2y of no crowds you turn them down #NapoliVenezia

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻

  • Clarko2000 Paul Clarke (@Clarko2000) reported from Welwyn, England

    If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)

  • Whiskybob77 Rob (@Whiskybob77) reported from Standon, England

    @btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.

  • sharliesangel IAMSHARLIEANNE (@sharliesangel) reported from Clophill, England

    @bt_uk is this really the only way someone contacts me. I have had no email for two weeks, escalated a complaint and I’m still without email???

  • Kwal1972 Katie (@Kwal1972) reported from Ampthill, England

    @bt_uk Hi my elderly parents have been without broadband for 48hours. They were told it was a problem with their hub; a new hub has arrived today but it’s not working. They were expecting a call between 4-5pm but nothing. Can you look into this please. They are in the EN10 area.

  • alanwildthing99 Alan Wildman (@alanwildthing99) reported from Bedford, England

    @virginmedia @btsport why can’t I see the red button sports on the Virgin App?? Why can’t I login to the BT sport?? Missing the rugby!!

  • KyleRiley23 Kyle Douglas Riley (@KyleRiley23) reported from Harpenden, England

    @bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.

  • sjelms Stephen Elms (@sjelms) reported from Baldock, England

    @BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.

  • Scott1984FP Scott1984FP (@Scott1984FP) reported from Bedford, England

    @BrennanSurgeon @ejthacker13 @bt_uk Again Use @CEOEMail Amazing Website , & Services To Complain About @BT_Uk #BT / #BTBroadband & Customer Services Via CEO's Offices/Head Offices E-Mail Address :)

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TheQuietLAD Luke D (@TheQuietLAD) reported

    It's a bloody good job I don't need my home Internet for my livelihood, but I can only imagine how many people @bt_uk screw out of income and work because they can't deliver the service people pay them for.

  • ianmccormack ian mccormack (@ianmccormack) reported

    @bt_uk BT disconnect an elderly vulnerable couples land line and mobile for the sake of profit. Inept & untained staff unwilling to fix the issue and telling lies. TBC

  • lloydy1189 Lloydy (@lloydy1189) reported

    @bt_uk just lost internet connection to all devices. Router restarted but same thing. Sky box says unable to connect. iPhone just spinning. What issues are going on currently?

  • Steady2192 SteadyJDS (@Steady2192) reported

    @lawrielee @bt_uk @OpenreachHelp Worst provider (alongside Sky) for broadband

  • Peterha52150574 Peter hartley (@Peterha52150574) reported

    @bt_uk currently on hold for 15 minutes to chase landline complaint on my mobile. Fault reported over a week ago. Not the company it was. Back to talk talk I think

  • PhdTownTrail Peterhead Town Trail (@PhdTownTrail) reported

    @btbusinesscare, @BTBDirect, @BTSopenreach A whingey thread from a frustrated consumer. On Monday, it was windy and the phone lines serving my house and some neighbours snapped off at the telegraph pole and landed in next door's garden. I phoned my service provider to report it.

  • TheQuietLAD Luke D (@TheQuietLAD) reported

    Because why would they? @bt_uk have me on a contract so it doesn't really matter to them of they deliver the service at this point.

  • DanTheMan__98 Dan (@DanTheMan__98) reported

    @bt_uk The frustration is we are paying for a service that we're not currently receiving and won't be receiving for another week minimum and that's if the engineer actually fixes the problem, it's very poor.

  • SLT_Carla Carla Bartlett (@SLT_Carla) reported

    @bt_uk It would be much appreciated if customer care called you back when they said they would. We have had ongoing issues since joining BT in March, multiple engineer visits and still not resolved - it is unusable - very disappointed with whole experience.

  • QuantumMechanii 🆀🆄🅰🅽🆃🆄🅼 🅼🅴🅲🅷🅰🅽🅸🅲 (@QuantumMechanii) reported

    @bt_uk received text offer of free personalised upgrade but not showing when I login?