BT (British Telecom)

BT (British Telecom) Outage Report in Letchworth Garden City, Hertfordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Letchworth Garden City, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Letchworth Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Letchworth Garden City, Hertfordshire, England 12/05/2025 17:25

December 05: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Letchworth Garden City, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Bedford, Hitchin, Luton, Stotfold, Wixams, Biggleswade, Ampthill, Henlow, Harpenden and Stevenage.

Loading map, please wait...
City Problem Type Report Time
United KingdomBedford E-mail
United KingdomHitchin Wi-fi
United KingdomLuton Internet
United KingdomBedford Internet
United KingdomLuton Wi-fi
United KingdomBedford E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Letchworth Garden City, England

Latest outage, problems and issue reports in Letchworth Garden City and nearby locations:

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻

  • KyleRiley23 Kyle Douglas Riley (@KyleRiley23) reported from Harpenden, England

    @bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.

  • sharliesangel IAMSHARLIEANNE (@sharliesangel) reported from Clophill, England

    @bt_uk is this really the only way someone contacts me. I have had no email for two weeks, escalated a complaint and I’m still without email???

  • MattWhiteRacing Matt White 🎙️🏁 (@MattWhiteRacing) reported from Bedford, England

    Supercars was due on @btsport 1 in the morning but its been bumped to Extra 2 so they show repeats, get your **** together BT!!! Ridiculous

  • warrenedwards11 Warren Edwards (@warrenedwards11) reported from Luton, England

    @aimeejedwards @bt_uk Feel your pain, had poor internet for the last year with BT

  • Whiskybob77 Rob (@Whiskybob77) reported from Standon, England

    @btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.

  • RugsGill GillR (@RugsGill) reported from Bedford, England

    @ClareCundy @LFC @btsport @btsportfootball 🤣🤣 I’ve read otherwise on outlets like ESPN who have been talking about the new measures. I’m fine thanks Clare, hope you are too. But am so over the crock of **** that means one rule for one & one for another....just like being back at school hey! 😬

  • Clarko2000 Paul Clarke (@Clarko2000) reported from Welwyn, England

    If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)

  • sjelms Stephen Elms (@sjelms) reported from Baldock, England

    @BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.

  • Kwal1972 Katie (@Kwal1972) reported from Ampthill, England

    @bt_uk Hi my elderly parents have been without broadband for 48hours. They were told it was a problem with their hub; a new hub has arrived today but it’s not working. They were expecting a call between 4-5pm but nothing. Can you look into this please. They are in the EN10 area.

  • alanwildthing99 Alan Wildman (@alanwildthing99) reported from Bedford, England

    @virginmedia @btsport why can’t I see the red button sports on the Virgin App?? Why can’t I login to the BT sport?? Missing the rugby!!

  • tracifer1978 Tracy White (@tracifer1978) reported from Luton, England

    @btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY

  • loobylou470 Lisa 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐶⚽️🍺 (@loobylou470) reported from Stevenage District, England

    @virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye

  • Scott1984FP Scott1984FP (@Scott1984FP) reported from Bedford, England

    @BrennanSurgeon @ejthacker13 @bt_uk Again Use @CEOEMail Amazing Website , & Services To Complain About @BT_Uk #BT / #BTBroadband & Customer Services Via CEO's Offices/Head Offices E-Mail Address :)

  • derbynutter Andrew Leggett (@derbynutter) reported from Litlington, England

    @SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan

  • VibeFitnessWare ViBe Fitness (@VibeFitnessWare) reported from Ware, England

    @bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works

  • keithfreshwater keithfreshwater💙 (@keithfreshwater) reported from Flitwick, England

    @btsport can we have the microphones turned up pitch side please. After 2y of no crowds you turn them down #NapoliVenezia

  • shaydavefall david marney (@shaydavefall) reported from Caddington, England

    ‘Miles away from Their best’ is a fair assessment from @btsport of @FCHTOnline performance today. Very disappointed with Pete Wild in front of the cameras let himself down.

  • Timmsantiques S & S Timms Antiques (@Timmsantiques) reported from Flitwick, England

    @btbusinesscare you are to blame for this as well! And over 90 minutes on the phone to your customer service and order management team feeling like I am banging my head against a brick wall hasn’t helped either!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • cdfalexander Colin Alexander🎬🎵🕹️🚗🏃 (@cdfalexander) reported

    @bt_uk No update as promised. Marvelous. Thanks so much. No Sonos. No streaming. Great service. 2/10

  • BethRil56423275 Beth Riley (@BethRil56423275) reported

    @bt_uk Do you have a out of hours service. My family household landline has stopped working. When ringing out the line is dead and when trying to ring in it’s saying where on the phone however where not please help

  • NaseemRuby Ruby Naseem (@NaseemRuby) reported

    @btbusinesscare Good morning! I am still waiting for a reply. It’s a simple question: If I am being told that I owe over £2800 for cloud voice service for March 2020 to July 2021, please confirm that there were no issues and it was fully functional, and we had no issues. Thanks

  • Disgustington69 **** Skusting (@Disgustington69) reported

    @bt_uk Tests on the line? The speed is currently fine and I’m having no problems with any other streaming services. What makes you think this is line related rather than an issue with the app/your streaming feeds?

  • Macool__ Macool (@Macool__) reported

    @bt_uk I’ve done this - I didn’t get anything back via text so I assume then the tests have been done and no issue has been found? Hopefully this fixes my issue🤞

  • Cotly Cotly (@Cotly) reported

    Hey @bt_uk I asked you to cancel my @NOWHelpTeam cinema pass and you’ve ended up cancelling that and my Boost and now for the privilege of turning it back on I’ll need to pay £2 more a month.

  • harryt68 Their mum💙 (@harryt68) reported

    @bt_uk @OpenreachHelp we have told you that we have poor broadband. You tell us we have good speeds. How then has it taken me an hour to watch 30mins of tv on iPlayer. Constantly dropping out/buffering/freezing. Give me a reason to stay with you.

  • Broz_11 Broz (@Broz_11) reported

    @bt_uk I’m not sure. I gave up in the end and watched Netflix. If this happens again I’ll get back in touch and make a complaint.

  • OGHalcyon Connor (@OGHalcyon) reported

    @bt_uk Hi I’m still having major problems with this. Engineer came and not much changed, then it randomly started working for just over a week. Now the past few days it’s been resetting itself constantly. Done everything recommended including buying new filters and cables. Please help

  • stepanodi5y Angela Iverson 😅💐 (@stepanodi5y) reported

    @123_shibby @btsport My account is locked, Support is not doing anything over 30+ days since first reported.All access denied I couldn’t access it, I was so confused not until someone referred me to Multitask_support on Instagram who help me to reactivate it so of course they can help