BT (British Telecom)

BT (British Telecom) Outage Report in Letchworth Garden City, Hertfordshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Letchworth Garden City, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Letchworth Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Letchworth Garden City, Hertfordshire, England 11/21/2025 12:55

November 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Letchworth Garden City, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Luton, Bedford, Stotfold, Wixams, Hitchin, Biggleswade, Ampthill, Henlow, Harpenden and Stevenage.

Loading map, please wait...
City Problem Type Report Time
United KingdomLuton Internet
United KingdomBedford Internet
United KingdomLuton Wi-fi
United KingdomBedford E-mail
United KingdomStotfold Phone
United KingdomWixams Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Letchworth Garden City, England

Latest outage, problems and issue reports in Letchworth Garden City and nearby locations:

  • tracifer1978 Tracy White (@tracifer1978) reported from Luton, England

    @btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY

  • sjelms Stephen Elms (@sjelms) reported from Baldock, England

    @BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.

  • alanwildthing99 Alan Wildman (@alanwildthing99) reported from Bedford, England

    @virginmedia @btsport why can’t I see the red button sports on the Virgin App?? Why can’t I login to the BT sport?? Missing the rugby!!

  • derbynutter Andrew Leggett (@derbynutter) reported from Litlington, England

    @SkySportsNews Hope all is ok @SkySportsNews. Hope service resumes from a @btsport fan

  • Whiskybob77 Rob (@Whiskybob77) reported from Standon, England

    @btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.

  • MusicInBedford Music In Bedford (@MusicInBedford) reported from Bedford, England

    @sweetshruti86 @stephendowning @edenwtrs @Scott1984FP @giffgaff Nothing Wrong With The Mobile Network @GiffGaff.Com :/ Plus I'm Also On @BT_Uk Whom Run/Own @EE :) Again I'm Not An Embarrassment :/

  • nevans1986 Space (@nevans1986) reported from Meppershall, England

    @bt_uk sound on bt sport has been really bad tonight. Sounds patchy.

  • wakefield1967 DB (@wakefield1967) reported from Stondon, England

    @mrjakehumphrey @btsport Looking tired because they've been tottaly outplayed and their heads are down

  • VibeFitnessWare ViBe Fitness (@VibeFitnessWare) reported from Ware, England

    @bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works

  • sdunlop Stuart Dunlop (@sdunlop) reported from Stevenage District, England

    @AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.

  • Kwal1972 Katie (@Kwal1972) reported from Ampthill, England

    @bt_uk Hi my elderly parents have been without broadband for 48hours. They were told it was a problem with their hub; a new hub has arrived today but it’s not working. They were expecting a call between 4-5pm but nothing. Can you look into this please. They are in the EN10 area.

  • tetleyteabird Sarah Brigden (@tetleyteabird) reported from Hitchin, England

    @bt_uk I've already raised a complaint when I called Friday morning perhaps. We're receiving a terrible service. Unable to view the guide or watch catch up intermittently. Even after getting the kids to disconnect fron the router!!

  • RugsGill GillR (@RugsGill) reported from Bedford, England

    @ClareCundy @LFC @btsport @btsportfootball 🤣🤣 I’ve read otherwise on outlets like ESPN who have been talking about the new measures. I’m fine thanks Clare, hope you are too. But am so over the crock of **** that means one rule for one & one for another....just like being back at school hey! 😬

  • rsborrett Richard Borrett (@rsborrett) reported from Hitchin, England

    @bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.

  • KyleRiley23 Kyle Douglas Riley (@KyleRiley23) reported from Harpenden, England

    @bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.

  • MusicInBedford Music In Bedford (@MusicInBedford) reported from Bedford, England

    @sweetshruti86 @stephendowning @edenwtrs @Scott1984FP @giffgaff @bt_uk @EE Never Said I Don't Use @GiffGaff.Com :/ Nor Is: #GiffGaff.Com An Embarrassment :/ & People Can Be On More Than One Network & Phone Too :/

  • Clarko2000 Paul Clarke (@Clarko2000) reported from Welwyn, England

    If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)

  • Scott1984FP Scott1984FP (@Scott1984FP) reported from Bedford, England

    @BrennanSurgeon @ejthacker13 @bt_uk Again Use @CEOEMail Amazing Website , & Services To Complain About @BT_Uk #BT / #BTBroadband & Customer Services Via CEO's Offices/Head Offices E-Mail Address :)

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • staffordlatic Martin (@staffordlatic) reported

    @bt_uk I've got no Internet and your stupid text bot is going round in circles. How do I speak to a human?

  • mookstar10 mookstar* (@mookstar10) reported

    @AlphaEnaz @btsportufc @btsport The PPV ain’t free, we already buying the service for all the others abou way. And most start at 3am, it’s not a good deal

  • AdamJM1986 Adam (@AdamJM1986) reported

    @bt_uk why is it so hard to speak to a person on the phone. We have a fault with our broadband, you are doing what you always do and sending an engineer. Last time the engineer said you needed to send someone to look externally for an issue.

  • wonderwoman2k WonderWoman (@wonderwoman2k) reported

    @bt_uk @LancsBusRT @btbusinesscare Hi, I have done but we're just a #BT residential customer not a business.

  • Jane55781787 Jane (@Jane55781787) reported

    @bt_uk can customer service please get in touch to contact my parents that have recently moved & have totally been let down by your service! They want to stayed with you to be loyal but have been left totally confused & paying for things they don’t want or need

  • Plugs2 Plugs (@Plugs2) reported

    @bt_uk Yes I spoke to customer service and they can only offer £49.99 a month if we start an new 24 month contract .. no where near the new customer rate and will be the same next March again ! Time to leave BT I feel

  • Plugs2 Plugs (@Plugs2) reported

    @bt_uk Yes very disappointing and no one in customer service has any ability to make and alterations to offers available or be flexible on contract terms. But I guess BT are just happy to lose loyal customers

  • AllanIrvine1 Allan Irvine (@AllanIrvine1) reported

    @bt_uk is there a problem in the Aberdeenshire area AB12 area. My broadband keeps dropping out for upto 5 mins at a time. Never happened with previous supplier.

  • chaisebleue63 Michael (@chaisebleue63) reported

    @McDermottQC @bt_uk Such 'negotiations' seem par for the course these days. When I recently tried to renew my 'all in one' Virgin contract, it took several attempts before they offered a deal which I was happy with. I suspect such business models rely heavily on customer inertia.

  • inlustrisreads Lizzie ✨ (@inlustrisreads) reported

    @bt_uk is there a problem with your hotspot network this morning? I can’t join the hotspot at all - won’t even connect