Is BT (British Telecom) having an outage in Welwyn, Hertfordshire, England?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Some problems detected at BT (British Telecom)

BT (British Telecom) in Welwyn, Hertfordshire, England problems in the last 24 hours

BT (British Telecom) Outage Chart in Welwyn, Hertfordshire, England

October 17: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet (48.18%)
  • Phone (18.98%)
  • E-mail (16.06%)
  • Wi-fi (9.73%)
  • Total Blackout (3.89%)
  • TV (3.16%)

BT (British Telecom) Outage Map Near Welwyn, Hertfordshire, England

The most recent outage reports and issues originated from St Albans, Welwyn Garden City, London Colney, Enfield Lock, Luton, Ware, Hatfield, Cheshunt, Widford and Hemel Hempstead.

BT (British Telecom) in Welwyn, Hertfordshire, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

BT (British Telecom) Issues Reports Near Welwyn, Hertfordshire, England

Latest outage, problems and issue reports in Welwyn, Hertfordshire, England and nearby locations:
  • BeckyEvans3
    Bexxxxxx;; (@BeckyEvans3) reported from London Colney, England

    @BTCare The point is that we have been talking to your teams & the service has been bad. Maybe use your initiative by offering support & compensation on the phone to these people.

  • samjmoseley
    Sam (@samjmoseley) reported from Ware, England

    @BTCare FYI I’m getting more spam calls today from 08817506357 claiming to be from the BT call blocking department... when questioned about what the employees EIN was he put the phone down!

  • Gary_snell
    Gary.snell.afc (@Gary_snell) reported from Enfield Lock, England

    @TheSqueeze80 @btsport That was so annoying. Need to know wtf Ferguson was saying

  • SnodzCSGO
    Alex 'Snodz' Byfield (@SnodzCSGO) reported from Welwyn Garden City, England

    Anyone else having an issue with @btsport forcing you to buy their landline to watch the fight later? Just want PPV

  • maxfras
    Max Fras (@maxfras) reported from London Colney, England

    @BTCare Lucky you. I must get a job with BT to get all that time to call BT customer service. Unfortunately, as a customer, I don't have so much time to enjoy your playlist

  • tinysuz
    ?Suzanne ⚒ COYI ⚒? (@tinysuz) reported from St Albans, England

    It’s now 2 weeks to the day our wi-fi went down and we still only have intermittent wi-fi. Even when it’s on only max speed of 34. Very poor, waiting on a filter to arrive , just hope this fixes it #BT @BTCare

  • tinysuz
    ?Suzanne ⚒ COYI ⚒? (@tinysuz) reported from St Albans, England

    Well we were thrilled to get our wi-fi up and running on Friday but alas it just will not connect to our Samsung tv. Despite all the resolutions given by @BTCare the issue seems unsolvable. BT forums suggest Samsung TVs do not connect to hub 6

  • tinysuz
    ?Suzanne ⚒ COYI ⚒? (@tinysuz) reported from St Albans, England

    @BTCare If we could get some idea of when it would help. You do not seem to understand just how important the internet is for us.

  • tinysuz
    ?Suzanne ⚒ COYI ⚒? (@tinysuz) reported from St Albans, England

    I think when I joked we would be lucky to have internet by Christmas, it was not such a joke after all. They say they will try to fix by this Friday. Why do I have no confidence this will actually happen? @BTCare

  • Captain_Deltic
    Roger Ford (@Captain_Deltic) reported from Welwyn Garden City, England

    @BTCare is there a problem at the Welwyn Garden City exchange? BTinternet keeps dropping out and is very slow. My business broadband account over a separate BT Phone line is even slower.

  • samjmoseley
    Sam (@samjmoseley) reported from Ware, England

    @bt_uk @BTCare I’ve had two calls today from 01261397285 & 01361972465 claiming to be BT telling me that my internet is infected and I need to give them details to fix. Sounds like a #scam #nuisancecalls

  • GregBarrowman
    Greg Barrowman (@GregBarrowman) reported from Enfield Lock, England

    @virginmedia My issue with @btsport has been “under investigation” for the last two weeks. Calls to the UK, India and the Philippines and no one has an answer. Can someone please for help me?

  • moustachewax
    James McNaught (@moustachewax) reported from London Colney, England

    My iPad and phone are having an issue with btinternet, but it’s working fine on my MacBook. Is anyone else having a problem @BTCare?

  • bexbeach
    Becky Beach (@bexbeach) reported from Enfield Lock, England

    @BTCare 1/2 Hi Dale. You are the 3rd or 4th team member to respond so some info may not be showing. Signal keeps dropping. No obvious reason why. My phone doesn’t automatically connect to WiFi even though it is set to do so.

  • bexbeach
    Becky Beach (@bexbeach) reported from Enfield Lock, England

    @BTCare It’s working but my issue is that the signal keeps dropping and I regularly have to reboot it. Also my iPhone X no longer automatically connects. That shouldn’t be happening. So what tests can we carry out to establish what’s causing the issue.

  • RuaTrindade
    Tony Coleman (@RuaTrindade) reported from London Colney, England

    @adamstokes1992 @BTCare I’ve already told them they are in breach of GDPR. It doesn’t seem to register with them. I’ve had enough of their sheer incompetence. Been a BT customer for 28 years. That’s about to come to an abrupt end.

  • raine_ryuzaki
    Stephanie (@raine_ryuzaki) reported from Hemel Hempstead, England

    @BTCare internet still down in Hemel Hempstead :( any news?

  • scottpearce
    Scott Pearce (@scottpearce) reported from Cheshunt, England

    @BTCare Thanks @BTCare had dreadful service with you as well, so maybe not

  • itsdanmoore_
    DM (@itsdanmoore_) reported from Welwyn Hatfield, England

    @BTCare Cool that's what I was after. What are my options if they refuse to cancel the cease order? I just can't have internet because someone who doesn't live at the property says I can't?

  • itsdanmoore_
    DM (@itsdanmoore_) reported from Welwyn Hatfield, England

    @BTCare The order is open but you were unable to take over the line because the previous tenants placed a cease order dated October 25th. Surely if the line is active I should get their service through it?

  • itsdanmoore_
    DM (@itsdanmoore_) reported from Welwyn Hatfield, England

    @BTCare Spoke to order management as soon as they opened. Previous tenants are keeping the line active until November despite my order. My router won't work because it's not suitable for fibre. Reckon you could send us a fibre router so I have some sort of service in the meantime?

  • symonvegro
    Symon Vegro (@symonvegro) reported from Redbourn, England

    @BTCare Please help! I’m trying to do a really simple thing on my BT account and it’s proving impossible both online and “live” (I’ve been on your web site and holding for an advisor for hours). It really is extraordinarily frustrating.

  • prettyrhinosaur
    Susan Robertson (@prettyrhinosaur) reported from Cheshunt, England

    @BTCare @SkyUK @MotoGP No. I've been having issues with it for a long time. It isn't recording on Sky either.

  • legend200578
    Matt Palmer (@legend200578) reported from Waltham Abbey, England

    @BTCare my bt whole home keeps renaming devices. Any fix for this or do I have to keep comparing mac address?

  • SAMBeastDavid
    David (@SAMBeastDavid) reported from Welwyn, England

    @BTCare Still no LAN or Wifi this morning. I don’t care what your status thing says, there is clearly an issue. Please fix ASAP. In your contract you guarantee a LAN service at all times - so you’re breaching that at the moment...

  • SAMBeastDavid
    David (@SAMBeastDavid) reported from Welwyn, England

    @BTCare Live in a village, so have very poor signal and 4G. Can’t open link. If it’s still down tomorrow, I’ll call again and also ask how I can lodge a formal complaint? Thanks.

  • CodingHut
    Will Bryan #FBPE (@CodingHut) reported from Letchworth Garden City, England

    @Matthias_FC @BTCare Arrghhhh! It worked for a couple of hours this afternoon but now it's down again.

  • CodingHut
    Will Bryan #FBPE (@CodingHut) reported from Letchworth Garden City, England

    @BTCare Sadly the status page shows the fault from my landline number, but then gets me to login to my account which then says no fault. Can't you lookup SG6 to see what's going on?

  • CodingHut
    Will Bryan #FBPE (@CodingHut) reported from Letchworth Garden City, England

    @BTCare It tells me I have an open fault and that somebody else has reported problems that have been fixed. Speaking to my neighbours though it seems there is a larger outage in Letchworth.

  • CodingHut
    Will Bryan #FBPE (@CodingHut) reported from Letchworth Garden City, England

    @BTCare Broadband faults in Letchworth (SG6). Can you provide more info on issue and ETA for a fix?

  • ConorMegaw
    Conor Megaw (@ConorMegaw) reported from Welwyn Garden City, England

    @powerportraits @PriskMark @BTCare @plusnethelp @Plusnet I agree David. Unless they have installed specific kit in your house, I’m guessing “monitoring your connection” means checking your sync speed. I continuously sync at 40/10 despite the issues in the evenings / weekends. I feel they are choosing to misunderstand the issue!

  • Isthmianpodcast
    Isthmian Show Host (@Isthmianpodcast) reported from Waltham Abbey, England

    @bedfordblue968 @tonyhughes50s @FAWSL @Lionesses @btsport coverage is terrible

  • max10mitch
    Max (@max10mitch) reported from Cheshunt, England

    What the fuck @btsport commentary on the UFC cutting out all the time ruined the whole thing

  • ainsleywalker
    Ainsley Walker (@ainsleywalker) reported from Luton, England

    @cannockman38 @mcbeaney @GaryLineker @btsport "They are showing only one match for free" But PJ was on about this one match, his original statement was ''Shame the majority of the British population can't afford to pay to watch this game''. Key words, 'THIS GAME'. This game has been made free, so he got rude for nothing.

  • ainsleywalker
    Ainsley Walker (@ainsleywalker) reported from Luton, England

    @mcbeaney @GaryLineker @btsport Shut down by BT Sport and Lineker mate, how do you feel?

  • JackJHutchinson
    Jack J Hutchinson (@JackJHutchinson) reported from St Albans, England

    @BTCare @parcelforce It’s my Broadband equipment & TV set-top box. Service. Due to start tomorrow which might be tricky without the equipment. Understand problems occur but not ideal & @parcelforce seem to have gone off the radar.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • markblackb1978
    Mark Blackburn (@markblackb1978) reported

    @BTCare new BB supposed to be live today. Been down for hours now, read up and I see normal is just a few minutes between old and new provider so my confidence I’ll be up & running by midnight as you promise is low.

  • JPaulGreen
    John Paul Green (@JPaulGreen) reported

    @BTCare I had the audacity to believe BT had finally fixed years of issues yet 2 weeks later I'm still dealing with flashing orange and no internet and a crackling line. #BT_UK

  • NeilFunctional
    Functional Neil (@NeilFunctional) reported

    @BTCare Engineer came to my house. The internet is slower and does not load. !! I am watching a programme on ITV online that reloads every 2 minutes. 60 minutes programme will take 3 hours. This is just awful.

  • TizzyBurnell
    tizzy burnell (@TizzyBurnell) reported

    @BTCare Not quite what happened .... left hand not knowing what right hand is doing describes it best! Apparently the issue is to do with the new fibre ..... Open Reach are being very helpful.

  • JWattsxxx
    Jimmy (@JWattsxxx) reported

    @BTCare You don’t resolve problems, you create them

  • PhilipMuldoon
    Phil Muldoon (@PhilipMuldoon) reported

    @btinfinity @BTCare @limehouse55 BT Infinity super slow not working again. Absolutely shocking service and equally shocking customer care as they don’t care ! Won’t admit problem in EH55 we’ve never had the promised download speed.

  • Sansanvi91
    Emily Zaadstra (@Sansanvi91) reported

    We asked. We also asked what compensation we could get. They ignored us. They also removed our access to FON, presumably so we couldn’t go online and bother them/tell everyone how monumentally awful @BTCare are. 11/12

  • Sansanvi91
    Emily Zaadstra (@Sansanvi91) reported

    @BTCare once again reorganised the installation, this time for 6th November and once again it was cancelled. So he called them again yesterday evening. They said the issue was that @Openreach didn’t know what kind of line they were putting in, and that 6/12

  • Sansanvi91
    Emily Zaadstra (@Sansanvi91) reported

    Installation had been cancelled. We rang to complain and reschedule. @BTCare said it was a problem with @OpenreachHelp and said they would ring to give us a new installation date. We gave them until Monday this week. They never rang. 3/12

  • libby_mc
    Libby McCready (@libby_mc) reported

    @BTCare wonder if BT will ever acknowledge my email complaint follow up the numerous phone call or chats as problem still not resolved #terrible