BT (British Telecom) Outage Report in Welwyn, Hertfordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Welwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Welwyn, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Stevenage, Luton, Letchworth Garden City, St Albans, Waltham Abbey, Hitchin, Welwyn and Welwyn Garden City.
| City | Problem Type | Report Time |
|---|---|---|
 Stevenage |
Internet | |
| Stevenage |
Internet | |
| Luton |
||
| Letchworth Garden City |
Wi-fi | |
| St Albans |
Total Blackout | |
| St Albans |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Welwyn, England
Latest outage, problems and issue reports in Welwyn and nearby locations:
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Emma Stone Sports Therapist🦸🏼♀️
(@EmmaStonePT) reported
from
Enfield Lock, England
@dannzy1 @bt_uk very slow all week 👎🏻
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jackdiakou
(@jackdiakou) reported
from
Enfield Lock, England
@shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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Colin Cooper
(@ColinJohnCooper) reported
from
Enfield Lock, England
@bt_uk Yes I have an open fault. Got through after 40 minutes on second attempt. No Broadband until next week. Not eligible for compensation because under BT terms and conditions this is acceptable service Unbelievable
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Bond Media™
(@bondmedia) reported
from
Enfield Lock, England
@clairyfairy86 @virginmedia @btsport Same issue here!!
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Ian Mackintosh
(@IanMackintosh04) reported
from
Potters Bar, England
Intermittent @bt_uk Broadband fault being going on for 6 weeks. Broadband now down. Spoke to Dermot, in Customer Servcies, arranged for a 4g hub to be sent and an SFI engineer coming around tomorrow. Excellent service, Dermot was really helpful. Thank you.
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Steve Atkins
(@StuckUpSteve) reported
from
Enfield Lock, England
@btsport woman commentary doesn’t work , please stop it it’s Shit
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Ria Hall
(@memyself_n_boo) reported
from
Enfield Lock, England
Absolutely disgusting treatment from @BTCare engineer lied, 2 apts missed. Now received an email saying I will be charged from 22/1 when we have no internet or phone until 29th on hold over an hour for the phone to be just put down. Reconsidering my choice to become #BT customer
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Richard Borrett
(@rsborrett) reported
from
Hitchin, England
@bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!
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Stuart Dunlop
(@sdunlop) reported
from
Stevenage District, England
@AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.
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ViBe Fitness
(@VibeFitnessWare) reported
from
Ware, England
@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
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DB
(@wakefield1967) reported
from
Stondon, England
@mrjakehumphrey @btsport Looking tired because they've been tottaly outplayed and their heads are down
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Ria Hall
(@memyself_n_boo) reported
from
Enfield Lock, England
Can you help @AmazonHelp bought @bt_uk cordless phones from you on 8th Jan. line wasn’t installed til 31/1 we have had no landline since Monday. Engineer says due to the handsets bought from @amazon that would seem to be faulty. Can’t speak to anyone and only opt 2buy again
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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Tracy White
(@tracifer1978) reported
from
Luton, England
@btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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robinhoodpub
(@robinhood126sta) reported
from
St Albans, England
@btbusinesscare signal issues @robinhood126sta #help
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ali L 96.5%
(@Alichat66) reported
@witherjay @bt_uk It's the whole area which is down so somewhere further up the line unfortunately.
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Perry Timms 💙
(@PerryTimms) reported
@OpenreachHelp - I'm now into my 7th week with no service into my home (where I also run my business from) with constant missed & failed appointments to connect me. @bt_uk customer teams are really trying to help me but they're at the mercy of your failed service proposition.
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SiobhanK
(@Cruisette1) reported
@bt_uk No use. That’s for actual cable damage, as in live and danger to life. All it does is give you a phone number. Tried that. “Follow the sun” operators - too difficult. Let’s hope no-one trips over it. Thanks anyway.
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Brian Beattie
(@BrianBeattie5) reported
@bt_uk @MarcusRashford @EmmaRaducanu Sincerely hope people get off this young girls back, she has a talent but is young, we should be encouraging her, supporting her. It was the media that catapulted her into this situation yet wash there hands when this happens. Support her long term not for a “ tomorrow’s headline
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Rachel Mackay
(@racheljmackay) reported
Thanks @BTGroup @bt_uk for sending YET ANOTHER letter addressed to my DEAD father. Even though we have changed it multiple times. Even though I have already had to raise a complaint to get it 'sorted'. I would say I'm so angry I could cry, but seeing my dad's name did that!
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christie leigh Smith
(@christieleighSm) reported
@bt_uk Anyone else having trouble with their BT
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Pratik Bhadkoliya
(@pkbhadkoliya) reported
@bt_uk Unbelievable! now fibre team is blaming Openreach for their incompetence. 3 days ago, fibre team ASSURED me that they got green light from Openreach. But now suddenly, waiting for Openreach reply. How convenient? @MarcAllera @ketanhindocha12 is this the help you promising?
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Ross Edmonds
(@rossedmonds44) reported
Just to add, it was @bt_uk that did the install for the new build as well, so they’re fixing their own problems
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Dave
(@davef1986) reported
@btsport Hi I'd like to enquire about the bt box office this week I'm having trouble being able to get information
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Shae Harmon (they/them)
(@shazzah_harm) reported
Guess what! @bt_uk were meant to come set up our broadband today. And guess who never showed up!? Who can suggest other providers (not Three) to us? It's been since 20th June and both of us tethering off a 4g connection hub is unacceptable for zoom and work. @hex