BT (British Telecom) Outage Report in Welwyn, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Welwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Welwyn, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: St Albans, Luton, Stevenage, Hemel Hempstead, Hertford, Hitchin, Broxbourne, Letchworth Garden City, Waltham Abbey and Welwyn.
| City | Problem Type | Report Time |
|---|---|---|
 St Albans |
Wi-fi | |
| Luton |
Internet | |
| Stevenage |
Internet | |
| Luton |
Phone | |
| Stevenage |
Internet | |
| Luton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Welwyn, England
Latest outage, problems and issue reports in Welwyn and nearby locations:
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Ria Hall
(@memyself_n_boo) reported
from
Enfield Lock, England
Can you help @AmazonHelp bought @bt_uk cordless phones from you on 8th Jan. line wasn’t installed til 31/1 we have had no landline since Monday. Engineer says due to the handsets bought from @amazon that would seem to be faulty. Can’t speak to anyone and only opt 2buy again
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lesley
(@ycruiselesley) reported
from
London Colney, England
@bt_uk is there a signal problem in westminster No channels working for last hour
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Ian Mackintosh
(@IanMackintosh04) reported
from
Potters Bar, England
Intermittent @bt_uk Broadband fault being going on for 6 weeks. Broadband now down. Spoke to Dermot, in Customer Servcies, arranged for a 4g hub to be sent and an SFI engineer coming around tomorrow. Excellent service, Dermot was really helpful. Thank you.
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless
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FootprintsFoundation
(@BobFootprints) reported
from
London Colney, England
@btsport you must be the worst communications company in the world. I cancelled my BT Sport subscription as I was unable to contact you be telephone ! Your answer 50% reduction. No thank. I now get a demand to pay. Online banking act no you quote has 30 different id’s !
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lesley
(@ycruiselesley) reported
from
London Colney, England
@bt_uk Checked says all ok but signal breaking up all the time impossible to watch
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Tracy White
(@tracifer1978) reported
from
Luton, England
@btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY
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Richard Moore
(@SwazzyGamer) reported
from
London Colney, England
@bt_uk I would like to cancel my contract as I've been with BT for more than 18 months now and I'm moving abroad. Everytime I call, I'm waiting in a que and you can't cancel online... I don't want to be forced onto another 18 month contract. Thanks
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Rob
(@Whiskybob77) reported
from
Standon, England
@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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Anna Goodman
(@AnnaGoodman1) reported
from
London Colney, England
@btbusinesscare Never again
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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Stephen Elms
(@sjelms) reported
from
Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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Hayls Teeney
(@HaylsTeeney) reported
from
Enfield Lock, England
@bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
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Pablo Sands
(@pablosandajan) reported
from
Enfield Lock, England
@bt_uk though our interns has been too slow for a few weeks now, I don’t know if there’s a problem with our broadband signal in our area or this might be the normal thing with BT.
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Alistair Burns
(@gashead) reported
from
St Albans, England
Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Emma-Louise
(@MrsShukky) reported
@bt_uk Giving u over £100 a month and can't even be arsed to tell us why people are having an issue with broadband and if/when your resolving it 👍
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Brad Hodgson
(@BradHodgsonn) reported
@bt_uk why’s nearly everyone’s Wi-Fi in the UK not working for certain things? Been like this for days
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ayestu
(@ayestu1) reported
@bt_uk Alexa and DDNS services not working.
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(Ghost) Benji Clifford ☮️
(@la_bonj) reported
@robvanriot @bt_uk Phew! Glad this isn't me! I'm having the exact same problem! @BT_UK
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Rob Hill
(@robvanriot) reported
@damiendavis @bt_uk Weird. I'm also with BT, also having the other issues you described, and can also circumvent it by coming off WiFi and hotspotting my phone. This is such a weird problem.
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Steeve Lamontagne
(@steeve67) reported
@bt_uk any update on the issue of not being able to connect to Zoom via BT Broadband?
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Nedine O'Brien
(@FtheredPhoenix) reported
@orchidfoxy @bt_uk Same here! Means I can't stream today . . everything else is just fine. Only Twitch chat problems @TwitchSupport
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Dmitry
(@ChicagoDmitry) reported
Look, @bt_uk, you can continue trying to dodge my attempts to cancel my account all you want, but considering I've removed direct debit from my account, you're only playing yourself at this point.
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Reece H
(@ReeceCThanna) reported
@bt_uk BT messing about here? Surely this issue is fixed by now?
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Thekie25
(@kieran_30) reported
@MR_RIBZ @bt_uk Yes it’s a BT internet issue 👍 can’t get online, I’ve just been online using my phone though so it’s 100% Bt