BT (British Telecom) Outage Report in Welwyn, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Welwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Welwyn, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Hemel Hempstead, Hitchin, Waltham Abbey, Luton, Hoddesdon, Hertford, Harpenden, Welwyn Garden City and St Albans.
| City | Problem Type | Report Time |
|---|---|---|
 Hemel Hempstead |
Internet | |
| Hitchin |
Wi-fi | |
| Hemel Hempstead |
Internet | |
| Waltham Abbey |
Internet | |
| Luton |
Internet | |
| Luton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Welwyn, England
Latest outage, problems and issue reports in Welwyn and nearby locations:
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Jim
(@MunkeyJim) reported
from
Broxbourne District, England
Peter Walton as lamentable as a pundit as he was as a referee. Awful. @btsport @btsportfootball
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Steve Atkins
(@StuckUpSteve) reported
from
Enfield Lock, England
@btsport woman commentary doesn’t work , please stop it it’s Shit
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Hung Lee
(@HungLee) reported
from
London Colney, England
@bt_uk Yes. The line has been down for days. Need broadband for business!
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Sarah Brigden
(@tetleyteabird) reported
from
Hitchin, England
@bt_uk I've already raised a complaint when I called Friday morning perhaps. We're receiving a terrible service. Unable to view the guide or watch catch up intermittently. Even after getting the kids to disconnect fron the router!!
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robinhoodpub
(@robinhood126sta) reported
from
St Albans, England
@btbusinesscare signal issues @robinhood126sta #help
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chrissie pepper
(@chrissiepepper) reported
from
Roydon, England
If all goes according to plan my new phone line will have taken 3 months not the usual 15 working days from time of order, HELP! @bt_uk @OpenreachHelp @MoneyTelegraph
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DB
(@wakefield1967) reported
from
Stondon, England
@mrjakehumphrey @btsport Looking tired because they've been tottaly outplayed and their heads are down
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Marian Weadick
(@MarianEWeadick) reported
from
Enfield Lock, England
@bt_uk Yes says problem in our area from 1.27pm to 10.27pm. Our router is flashing purple
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WatchCentre
(@watchcentre) reported
from
London Colney, England
@btbusinesscare @btbusinesscare Your fault number 10763322 / complaint number: IMP-104593642. No telephone / broadband since Saturday evening (almost 70 hours now), your service sucks. Hope this message reaches your CEO Mr Gerry McQuade. You charge £1500/month for fibre optic broadband, its scam
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Simon Kaye
(@sikaye_oxf) reported
from
London Colney, England
@bt_uk Hi. When it drops it goes red to green to blue. It looks like the speed is slowly handshaking its way down to zero. Every drop restarts and lowers the speed
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Agent Chadd
(@A_Gent_Chadd) reported
from
Hemel Hempstead, England
Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔
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Ria Hall
(@memyself_n_boo) reported
from
Enfield Lock, England
Absolutely disgusting treatment from @BTCare engineer lied, 2 apts missed. Now received an email saying I will be charged from 22/1 when we have no internet or phone until 29th on hold over an hour for the phone to be just put down. Reconsidering my choice to become #BT customer
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Stuart Dunlop
(@sdunlop) reported
from
Stevenage District, England
@AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.
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Katieee120
(@katieee120) reported
from
Baldock, England
@StarWarsSession @btsport Trying the BT Sport app. YouTube stream is piss poor.
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Colin Cooper
(@ColinJohnCooper) reported
from
Enfield Lock, England
@bt_uk Yes I have an open fault. Got through after 40 minutes on second attempt. No Broadband until next week. Not eligible for compensation because under BT terms and conditions this is acceptable service Unbelievable
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Marian Weadick
(@MarianEWeadick) reported
from
Enfield Lock, England
@bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it
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Richard Borrett
(@rsborrett) reported
from
Hitchin, England
@bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!
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Bond Media™
(@bondmedia) reported
from
Enfield Lock, England
@clairyfairy86 @virginmedia @btsport Same issue here!!
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Sam J Reynolds
(@sammyjr1990) reported
from
Welwyn Garden City, England
Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED
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Caz ☺🏴
(@caz_08) reported
from
London Colney, England
I thought listening to Andy Walker on @skysports was bad but OMG @btsport Mcmanaman 🙄 mute on I think
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Aviel "The Skysung"
(@Aviel_VA) reported
@bt_uk Hey Laura, sadly that isn’t an option due to the hub having to be placed in the hallway. Hence why we received the booster to mitigate this problem.
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Mark Ashley
(@MarkAshley01) reported
@steeleyp_ @btsport All i know is i pay for BT sport which makes me a BT sport customer you whopper!
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Lauren Florenće
(@LaurenFlorencex) reported
@BTCare no customer service or help, left in a pandemic with no help until end of week, key worker working from home and can’t send out a hub, shocking
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Dan Pressland
(@SteelyCityDan) reported
@bt_uk This is beside the fact that it took me 5 phone calls to actually get my account cancelled, including 3 after I'd already left, and I was still being issued a bill as your system had never actually closed my account.
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Margaret Wyett
(@Marge2612) reported
@bt_uk NEVER USE BT U CANCELLED MY BROADBAND INSTEAD OF MY LATE MUM, TOLD TODAY YOU PUT IT BACK ON URGENTLY AND YOU LIED WORST SERVICE EVER
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Lauren Florenće
(@LaurenFlorencex) reported
@BTCare I’m disgusted as a key worker you can’t fix my internet until Thursday and you won’t send out a 4G hub for no charge, there’s no care at all
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SJP 🦋🦊
(@earlythorn) reported
@bt_uk ..please explain why fingerprint login expires 🙄 and then "link" to recover password that I've not used for months and cannot remember doesn't work
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Lauren Florenće
(@LaurenFlorencex) reported
@BTCare been a customer for 30years and Neave in the loyalty department was so rude and unhelpful from a fault which was your own
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Nilu
(@Nilujn) reported
@bt_uk #BT customer service sucks. Lost internet connection, 10plus customer service advisors, multiple changes in price plans and still no resolution
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Joe🃏
(@lilhallybih) reported
@courtz_arsenal @bt_uk i feel for you brother, i have around the same 5/6mb and it’s god awful especially when you’re trying to stream,game etc, my dad’s house never drops below 70mb and it’s so soul destroying leaving his house and coming back to stoneage wifi, it should be law that its 20mb minimum