BT (British Telecom)

BT (British Telecom) Outage Report in Welwyn, Hertfordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Welwyn, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Welwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Welwyn, Hertfordshire, England 12/28/2025 09:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Welwyn, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Stevenage, Luton, Hertford, Hemel Hempstead, Hitchin, Waltham Abbey and Hoddesdon.

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City Problem Type Report Time
United KingdomStevenage Wi-fi
United KingdomLuton Internet
United KingdomLuton Internet
United KingdomLuton Internet
United KingdomHertford Internet
United KingdomHemel Hempstead Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Welwyn, England

Latest outage, problems and issue reports in Welwyn and nearby locations:

  • ycruiselesley lesley (@ycruiselesley) reported from London Colney, England

    @bt_uk is there a signal problem in westminster No channels working for last hour

  • vodkachamp KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    @bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.

  • sjelms Stephen Elms (@sjelms) reported from Baldock, England

    @BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.

  • ycruiselesley lesley (@ycruiselesley) reported from London Colney, England

    @bt_uk Checked says all ok but signal breaking up all the time impossible to watch

  • BobFootprints FootprintsFoundation (@BobFootprints) reported from London Colney, England

    @btsport you must be the worst communications company in the world. I cancelled my BT Sport subscription as I was unable to contact you be telephone ! Your answer 50% reduction. No thank. I now get a demand to pay. Online banking act no you quote has 30 different id’s !

  • rayallsop1983 RayWilliamAllsop #RaRa (@rayallsop1983) reported from Enfield Lock, England

    @bt_uk is there any issues in the Edmonton London aerial ? Got home around 6 this evening and all my Internet keeps doing is going off and back on again! Very annoying now and getting on my nerves 😬 kind regards Ray.

  • gashead Alistair Burns (@gashead) reported from St Albans, England

    Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.

  • warrenedwards11 Warren Edwards (@warrenedwards11) reported from Luton, England

    @aimeejedwards @bt_uk Feel your pain, had poor internet for the last year with BT

  • duncanyoung68 Duncan Young 🐝 (@duncanyoung68) reported from London Colney, England

    Dear @btsport can you please not show the @BarnetFC game on TV. Having to watch us is embarrassing enough without the world seeing how **** we were. Thanks

  • vodkachamp KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless

  • matt_diangelo Matt Di'angelo (@matt_diangelo) reported from Enfield Lock, England

    I check at the start of every game im watching the HD version of @btsport - easily the worst picture quality. Anyone else think this??

  • KyleRiley23 Kyle Douglas Riley (@KyleRiley23) reported from Harpenden, England

    @bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.

  • SwazzyGamer Richard Moore (@SwazzyGamer) reported from London Colney, England

    @bt_uk I would like to cancel my contract as I've been with BT for more than 18 months now and I'm moving abroad. Everytime I call, I'm waiting in a que and you can't cancel online... I don't want to be forced onto another 18 month contract. Thanks

  • HaylsTeeney Hayls Teeney (@HaylsTeeney) reported from Enfield Lock, England

    @bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡

  • Britinfloridaus Steve (@Britinfloridaus) reported from Cuffley, England

    @bt_uk I would but the number was withheld. I am not a bt customer either.

  • CFCJourno Paul Lagan (@CFCJourno) reported from London Colney, England

    @btsport hi. I cannot get the live channels on the BT Sport app on my Samsung TV - I get error code VC549. I’ve tried rebooting router, TV off and on, reinstalling the app / nothing works. Yet it works fine on my mobile or laptop. Please, any solution?

  • curli Alison Bannister (@curli) reported from Broxbourne District, England

    @bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade

  • ianjk23 Ian Kenealy (@ianjk23) reported from Broxbourne District, England

    @SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate

  • theotheodorou Theo Theodorou 💙 (@theotheodorou) reported from Enfield Lock, England

    @btsport the sound on channel 423 is broken. Please fix before kick off!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • nicolafife nicola syme (@nicolafife) reported

    @bt_uk been trying to speak to someone since Friday- every number I get out through to the worker says wrong dept and transfers me. Live chat is not helping. Please advise! Poor communication.

  • pvscarleasing PVS (@pvscarleasing) reported

    @btbusinesscare we seem to have a problem receiving email from gmail accounts - any ideas?

  • Dolly_Darren Darren 🏳️‍⚧️ (@Dolly_Darren) reported

    @alibi_channel and @bt_uk Settled down for a Sunday evening catch up of #Evil and its not available is SD. Trying to make me subscribe to HD.10 episodes in and you change the rules! Not on! Why???

  • CharisseKenion Charisse Kenion (@CharisseKenion) reported

    @btbusinesscare hi I need to make an urgent complaint based on BT charging me £350 for work that had NO charge back in August. Absolutely disgusted and I want to speak to someone in your UK HQ about it. I’m a small business who has struggled this year, for obvious reasons

  • RobosullivanRob President Elect Rob Q'Sullivan#KBF🇬🇧🇺🇸IFB (@RobosullivanRob) reported

    @UnitedfanManc Not this one,stopped my @SkySports and @btsport when that crap started and haven't watched since.

  • HippyHippoPhoto TheHippyHippo | Photo (@HippyHippoPhoto) reported

    @shezallo2012 @SkyHelpTeam @BTCare Only been a customer for 15 hours and unfortunately already seen the same issue. Everything else stays connected (incl. previous Freesat and Apple TV boxes). Watching Sky response to this with interest...

  • dbcox7 Dominic Cox (@dbcox7) reported

    @bt_uk Really frustrated that installing an update to #BTCloud has failed with no warning. This is clearly an ongoing issue. Still no fix after three days. Why has the faulty update not been taken down? Why was I prompted to update when BT know that it will fail? Incompetence all round.

  • mustard_musings Andrea (@mustard_musings) reported

    @bt_uk are you going to refund the DD that have taken even though I'm no longer a customer? It has been over a week since I spoke to customer services.

  • RyanDrinkwater2 RyanDrinkwater (@RyanDrinkwater2) reported

    @wilxywoo @EE @btsport Snap and they said on live chat no one has complained about it. Also that I’ve never had BT on my account. So they offered me 3 months 3 but got to register for it. I’m waiting to see if my app works again first

  • Worldcu55617750 HolisterJames (@Worldcu55617750) reported

    @bt_uk 2 BT engineers came and said there is no internal problem. But the cabinet where fiber is connected is faulty. There are 5 ports of which only one is functional to which I am connected. The max speed this can deliver is 44mb. The setting is 80/20. This is a hidden scam by Bt.