BT (British Telecom)

BT (British Telecom) Outage Report in Welwyn, Hertfordshire, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Welwyn, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Welwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Welwyn, Hertfordshire, England 10/29/2025 01:55

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (6%)

    E-mail (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Welwyn, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Luton, Hertford, Hitchin, Harpenden, Welwyn Garden City, St Albans, Stevenage, Hemel Hempstead, Letchworth Garden City and Hatfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomLuton Internet
United KingdomHertford Internet
United KingdomLuton Total Blackout
United KingdomHitchin Internet
United KingdomLuton Wi-fi
United KingdomLuton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Welwyn, England

Latest outage, problems and issue reports in Welwyn and nearby locations:

  • HaylsTeeney Hayls Teeney (@HaylsTeeney) reported from Enfield Lock, England

    @bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡

  • rayallsop1983 RayWilliamAllsop #RaRa (@rayallsop1983) reported from Enfield Lock, England

    @bt_uk is there any issues in the Edmonton London aerial ? Got home around 6 this evening and all my Internet keeps doing is going off and back on again! Very annoying now and getting on my nerves 😬 kind regards Ray.

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.

  • ycruiselesley lesley (@ycruiselesley) reported from London Colney, England

    @bt_uk is there a signal problem in westminster No channels working for last hour

  • duncanyoung68 Duncan Young 🐝 (@duncanyoung68) reported from London Colney, England

    Dear @btsport can you please not show the @BarnetFC game on TV. Having to watch us is embarrassing enough without the world seeing how **** we were. Thanks

  • sjelms Stephen Elms (@sjelms) reported from Baldock, England

    @BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.

  • BobFootprints FootprintsFoundation (@BobFootprints) reported from London Colney, England

    @btsport you must be the worst communications company in the world. I cancelled my BT Sport subscription as I was unable to contact you be telephone ! Your answer 50% reduction. No thank. I now get a demand to pay. Online banking act no you quote has 30 different id’s !

  • KyleRiley23 Kyle Douglas Riley (@KyleRiley23) reported from Harpenden, England

    @bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.

  • warrenedwards11 Warren Edwards (@warrenedwards11) reported from Luton, England

    @aimeejedwards @bt_uk Feel your pain, had poor internet for the last year with BT

  • vodkachamp KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless

  • ycruiselesley lesley (@ycruiselesley) reported from London Colney, England

    @bt_uk Checked says all ok but signal breaking up all the time impossible to watch

  • SwazzyGamer Richard Moore (@SwazzyGamer) reported from London Colney, England

    @bt_uk I would like to cancel my contract as I've been with BT for more than 18 months now and I'm moving abroad. Everytime I call, I'm waiting in a que and you can't cancel online... I don't want to be forced onto another 18 month contract. Thanks

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻

  • Britinfloridaus Steve (@Britinfloridaus) reported from Cuffley, England

    @bt_uk I would but the number was withheld. I am not a bt customer either.

  • vodkachamp KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    @bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv

  • ianjk23 Ian Kenealy (@ianjk23) reported from Broxbourne District, England

    @SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate

  • gashead Alistair Burns (@gashead) reported from St Albans, England

    Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.

  • matt_diangelo Matt Di'angelo (@matt_diangelo) reported from Enfield Lock, England

    I check at the start of every game im watching the HD version of @btsport - easily the worst picture quality. Anyone else think this??

  • curli Alison Bannister (@curli) reported from Broxbourne District, England

    @bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade

  • theotheodorou Theo Theodorou 💙 (@theotheodorou) reported from Enfield Lock, England

    @btsport the sound on channel 423 is broken. Please fix before kick off!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TraceyYorkshire Tracey Yorkshire Lass (@TraceyYorkshire) reported

    @btsport can you please sort out your sound issues, very poor quality, for the London Irish v Sarries match

  • Linzie86 lindsieanne (@Linzie86) reported

    @bt_uk Just done this... they found fault on the line now and no engineer to fix ot till the 29th Dec!!... ate you kidding me. Everything runs off the Internet we don't even have tv here there's no ariels so that's also Internet!!. My phone doesn't work either as its the the router

  • NOSW68 NOW68 (@NOSW68) reported

    @bt_uk myBT app not working properly since yesterday at least. Can’t access my network to look at WiFi and complete WiFi discs though WiFi network working perfectly

  • HydrogenEnergy Hydrogen Energy (@HydrogenEnergy) reported

    @bt_uk Text replies do not appease your shocking customer service, it just shows your lack of proper engagement as you have our details

  • handsd34 dazzler (@handsd34) reported

    @bt_uk Well I put in a complaint about your terrible service on the 2 December and haven’t had any form of an attempt at a resolution - but “boxes make us whacky” tweets you can do

  • TheRavenCorb Raven (@TheRavenCorb) reported

    @bt_uk Don't suppose you know what kind of time frame it's going to take to resolve? And checking on your website its still says "no known issues" Is the area Crewe that you checked?

  • richiepp1969 RPP (@richiepp1969) reported

    @bt_uk Just spent 90 minutes on hold, no answer to BT, trying to cancel my BT Sports. From everything I’ve read you lot make it impossible to cancel. Please avoid Bt like the plague. So many stories like mine…The worst customer experience I’ve ever experienced

  • ruth_lawlor Ruth Lawlor (@ruth_lawlor) reported

    @bt_uk I have a debt on my credit score and I don't owe you any money. I need your help please

  • PanelFX Richard Hagan Crystal Doors (@PanelFX) reported

    @GeorgeMonbiot @bt_uk Technology today can offer real-time updates. DPD example for delivery. Call waiting can offer you are 37 in que, 25 mins waiting. Realty, profits before people. Ironic, Everything you report why climate emergency is failing. No transparency, accountability or responsibility

  • JoanneH53113537 Joanne Hall (@JoanneH53113537) reported

    @bt_uk upgraded to fibre last Monday. All ok apart from no incoming calls. Was told that would resolve today. Around lunchtime today all openreach lights went out and I’ve lost broadband and phone. Order implies engineer never came. Pls resolve urgently. Complaint raised.