BT (British Telecom) Outage Report in Welwyn, Hertfordshire, England
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The latest reports from users having issues in Welwyn come from postal codes AL6.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Welwyn, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Welwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (15%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Welwyn, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Luton, Harpenden, St Albans, Radlett, Welwyn, Hemel Hempstead, Welwyn Garden City, Hitchin, Colney Heath, Stevenage, Hatfield, Ware, East Hyde, Letchworth Garden City and Potters Bar.
City | Problem Type | Report Time |
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Community Discussion
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BT (British Telecom) Issues Reports Near Welwyn, England
Latest outage, problems and issue reports in Welwyn and nearby locations:
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Ian Mackintosh (@IanMackintosh04) reported from Potters Bar, England
Intermittent @bt_uk Broadband fault being going on for 6 weeks. Broadband now down. Spoke to Dermot, in Customer Servcies, arranged for a 4g hub to be sent and an SFI engineer coming around tomorrow. Excellent service, Dermot was really helpful. Thank you.
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Stephen Elms (@sjelms) reported from Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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Chris Roy (@chrisroy89) reported from Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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lesley (@ycruiselesley) reported from London Colney, England
@bt_uk is there a signal problem in westminster No channels working for last hour
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Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England
@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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Chris Roy (@chrisroy89) reported from Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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lesley (@ycruiselesley) reported from London Colney, England
@bt_uk Checked says all ok but signal breaking up all the time impossible to watch
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Pablo Sands (@pablosandajan) reported from Enfield Lock, England
@bt_uk though our interns has been too slow for a few weeks now, I don’t know if there’s a problem with our broadband signal in our area or this might be the normal thing with BT.
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Anna Goodman (@AnnaGoodman1) reported from London Colney, England
@btbusinesscare Never again
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Alistair Burns (@gashead) reported from St Albans, England
Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.
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FootprintsFoundation (@BobFootprints) reported from London Colney, England
@btsport you must be the worst communications company in the world. I cancelled my BT Sport subscription as I was unable to contact you be telephone ! Your answer 50% reduction. No thank. I now get a demand to pay. Online banking act no you quote has 30 different id’s !
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Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England
@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
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Chris Roy (@chrisroy89) reported from Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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Richard Moore (@SwazzyGamer) reported from London Colney, England
@bt_uk I would like to cancel my contract as I've been with BT for more than 18 months now and I'm moving abroad. Everytime I call, I'm waiting in a que and you can't cancel online... I don't want to be forced onto another 18 month contract. Thanks
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Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England
@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
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Tracy White (@tracifer1978) reported from Luton, England
@btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY
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Ria Hall (@memyself_n_boo) reported from Enfield Lock, England
Can you help @AmazonHelp bought @bt_uk cordless phones from you on 8th Jan. line wasn’t installed til 31/1 we have had no landline since Monday. Engineer says due to the handsets bought from @amazon that would seem to be faulty. Can’t speak to anyone and only opt 2buy again
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Paul Clarke (@Clarko2000) reported from Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Hayls Teeney (@HaylsTeeney) reported from Enfield Lock, England
@bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡
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Rob (@Whiskybob77) reported from Standon, England
@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris’s Reviews & Unboxings (@C__Start) reported
@bt_uk One thing I would like to know is where do I get the correct antenna for the #BTHybridConnect as the signal isn’t great where I live. I know loads are on @AmazonUK or @eBay_UK but I would like to know the best for the #BTHybridConnect
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Sarah (@SarahGarth) reported
@bt_uk I was getting assistance from you via DM as my email account cannot be accessed. The person assisting had disappeared, please help as a I need access to my email URGENTLY!
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Baby, now FFV and a Vaxxhole, apparently! 💙 (@softsoulcomplex) reported
@btsport @btsportfootball please can you get Glenn Hoddle to stop saying ‘Reel’ Madrid? We know how it’s pronounced, we’ve all watched football and @realmadriden for long enough. It’s just pure laziness. It would be like him saying ‘Mankchester’ United or City. Awful. #CHERMA
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Patrick Harnett (@patrickharnett5) reported
@bt_uk hi there our Internet is very slow today is it because of the thunder in the air
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Tom Hitchcock (@tomhitchcock88) reported
@bt_uk @Matty_holloway I’ve been having the same issue! How do we update the Smart Hub 2. Might be able to stop pulling my hair out over this!’
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Steverobbo (@Steverobbo19) reported
@btsport please can you please get rid of this panel of muppets just bloody horrible
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sally roberts (@sallyroberts70) reported
I need a decent internet provider, @bt_uk are rubbish, refuse to fix our broadband issues that have been ongoing! Recommendations please.
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Charles R Bauman (@CharlesRBauman1) reported
@btsport any idea why the app on PS5 is not working. Tried restarting the PS5. And restarted the internet. Also all other streaming apps are working.
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Joe Wheeler (@JoeWheelerxx) reported
I thought Jermain Penis was bad enough. They’ve wheeled out Micheal Owen #BTSPORT #CHERMA
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Richard Houghton (@houghtoncharity) reported
@btbusinesscare so I upgraded my business broadband today. New service starts 25th May earliest. So what do you do CUT ME OFF today. Please contact me and reconnect me. Morons.