BT (British Telecom)

BT (British Telecom) Outage Report in Welwyn, Hertfordshire, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

The latest reports from users having issues in Welwyn come from postal codes AL6.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Welwyn, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Welwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Welwyn, Hertfordshire, England 04/02/2025 02:45

April 02: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Welwyn, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Radlett, Luton, Colney Heath, Hemel Hempstead, Stevenage, Welwyn, St Albans, Hitchin, Hatfield, Ware, Harpenden, Welwyn Garden City, East Hyde, Letchworth Garden City and Potters Bar.

Loading map, please wait...
City Problem Type Report Time
United KingdomRadlett Wi-fi
United KingdomLuton Internet
United KingdomColney Heath Internet
United KingdomHemel Hempstead Phone
United KingdomRadlett Internet
United KingdomRadlett Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Welwyn, England

Latest outage, problems and issue reports in Welwyn and nearby locations:

  • BobFootprints FootprintsFoundation (@BobFootprints) reported from London Colney, England

    @btsport you must be the worst communications company in the world. I cancelled my BT Sport subscription as I was unable to contact you be telephone ! Your answer 50% reduction. No thank. I now get a demand to pay. Online banking act no you quote has 30 different id’s !

  • ycruiselesley lesley (@ycruiselesley) reported from London Colney, England

    @bt_uk Checked says all ok but signal breaking up all the time impossible to watch

  • ianjk23 Ian Kenealy (@ianjk23) reported from Broxbourne District, England

    @SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate

  • vodkachamp KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    @bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv

  • theotheodorou Theo Theodorou 💙 (@theotheodorou) reported from Enfield Lock, England

    @btsport the sound on channel 423 is broken. Please fix before kick off!!

  • CFCJourno Paul Lagan (@CFCJourno) reported from London Colney, England

    @btsport hi. I cannot get the live channels on the BT Sport app on my Samsung TV - I get error code VC549. I’ve tried rebooting router, TV off and on, reinstalling the app / nothing works. Yet it works fine on my mobile or laptop. Please, any solution?

  • rayallsop1983 RayWilliamAllsop #RaRa (@rayallsop1983) reported from Enfield Lock, England

    @bt_uk is there any issues in the Edmonton London aerial ? Got home around 6 this evening and all my Internet keeps doing is going off and back on again! Very annoying now and getting on my nerves 😬 kind regards Ray.

  • keithfreshwater keithfreshwater💙 (@keithfreshwater) reported from Flitwick, England

    @btsport can we have the microphones turned up pitch side please. After 2y of no crowds you turn them down #NapoliVenezia

  • sjelms Stephen Elms (@sjelms) reported from Baldock, England

    @BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.

  • KyleRiley23 Kyle Douglas Riley (@KyleRiley23) reported from Harpenden, England

    @bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.

  • warrenedwards11 Warren Edwards (@warrenedwards11) reported from Luton, England

    @aimeejedwards @bt_uk Feel your pain, had poor internet for the last year with BT

  • vodkachamp KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless

  • shaydavefall david marney (@shaydavefall) reported from Caddington, England

    ‘Miles away from Their best’ is a fair assessment from @btsport of @FCHTOnline performance today. Very disappointed with Pete Wild in front of the cameras let himself down.

  • Britinfloridaus Steve (@Britinfloridaus) reported from Cuffley, England

    @bt_uk I would but the number was withheld. I am not a bt customer either.

  • ycruiselesley lesley (@ycruiselesley) reported from London Colney, England

    @bt_uk is there a signal problem in westminster No channels working for last hour

  • matt_diangelo Matt Di'angelo (@matt_diangelo) reported from Enfield Lock, England

    I check at the start of every game im watching the HD version of @btsport - easily the worst picture quality. Anyone else think this??

  • duncanyoung68 Duncan Young 🐝 (@duncanyoung68) reported from London Colney, England

    Dear @btsport can you please not show the @BarnetFC game on TV. Having to watch us is embarrassing enough without the world seeing how **** we were. Thanks

  • gashead Alistair Burns (@gashead) reported from St Albans, England

    Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.

  • curli Alison Bannister (@curli) reported from Broxbourne District, England

    @bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade

  • Timmsantiques S & S Timms Antiques (@Timmsantiques) reported from Flitwick, England

    @btbusinesscare you are to blame for this as well! And over 90 minutes on the phone to your customer service and order management team feeling like I am banging my head against a brick wall hasn’t helped either!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SuperSparkyDuck SparkyDuck 🐸 (@SuperSparkyDuck) reported

    @bt_uk Do you know what's better than having to wait for an engineer to fix an issue? Having no contact from an engineer and my appointment being cancelled without my knowing? Then being on hold for 15 minutes to be told we'll book you in for tomorrow.

  • WoodyBrum Woody (@WoodyBrum) reported

    @AntheaJ47 @bt_uk @PopTelecom And I don't particularly want a broken leg either. Cheers anyway.

  • Conlh3 C (@Conlh3) reported

    As @bt_uk have such a poor internet service in my area who do you guys advise to join?

  • _samer21 samer (@_samer21) reported

    @LaurensJulien @btsportfootball @btsport Worst french coach ever?

  • ZoeBell_ Zoe (@ZoeBell_) reported

    @bt_uk Thanks I’ve just done that and it said that the connection is fine which is true we can connect it’s just really slow. It’s not a problem with connection at home bc it only went slow today after openreach were working here

  • Martinjlbailey I & I (@Martinjlbailey) reported

    @bt_uk yes, expensive and unreliable, can't wait for my contract to expire, BT are awful

  • ChelseaCoster1 Chelsea Coster (@ChelseaCoster1) reported

    @bt_uk 2 hours on the phone from 6pm-8pm for an operator to then say sorry our phone lines close at 8pm. 2hours in the phone!. And still not sort my issue! Outrageous

  • browneyez196924 Dark diamond (@browneyez196924) reported

    @bt_uk Can someone please explain why from the 17/02-02/03/2021 my elderly mother was without any service and up until today no compensation of any type to account for those out of service days!! Disgusting BT!!!!

  • danjamesprice Dan Price (@danjamesprice) reported

    @bt_uk I was told over the weekend that my compliant had been accelerated and I would hear something within 72 hours again very poor and again costing me more money...

  • lukescofield1 Luke Scofield (@lukescofield1) reported

    @btsport @btsportcricket I’m logged in on the app but it’s saying I have to upgrade to lite to watch anything. Why!? Not a problem on the browser on laptop