BT (British Telecom) Outage Report in Welwyn, Hertfordshire, England
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The latest reports from users having issues in Welwyn come from postal codes AL6.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Welwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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Wi-fi (13%)
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E-mail (12%)
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Phone (10%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Welwyn, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Luton, Welwyn, Hertford, Hemel Hempstead, Stevenage, Waltham Abbey, Letchworth Garden City, Harpenden, Radlett, Buntingford, Potters Bar, Waltham Cross, St Albans and East Hyde.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Internet | |
| Welwyn |
TV | |
| Luton |
Internet | |
| Luton |
Internet | |
| Luton |
Internet | |
| Luton |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Welwyn, England
Latest outage, problems and issue reports in Welwyn and nearby locations:
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Ian Mackintosh
(@IanMackintosh04) reported
from
Potters Bar, England
Intermittent @bt_uk Broadband fault being going on for 6 weeks. Broadband now down. Spoke to Dermot, in Customer Servcies, arranged for a 4g hub to be sent and an SFI engineer coming around tomorrow. Excellent service, Dermot was really helpful. Thank you.
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Anna Goodman
(@AnnaGoodman1) reported
from
London Colney, England
@btbusinesscare Never again
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
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Pablo Sands
(@pablosandajan) reported
from
Enfield Lock, England
@bt_uk though our interns has been too slow for a few weeks now, I don’t know if there’s a problem with our broadband signal in our area or this might be the normal thing with BT.
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Alistair Burns
(@gashead) reported
from
St Albans, England
Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.
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Stephen Elms
(@sjelms) reported
from
Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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Tracy White
(@tracifer1978) reported
from
Luton, England
@btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY
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Hayls Teeney
(@HaylsTeeney) reported
from
Enfield Lock, England
@bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡
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Richard Moore
(@SwazzyGamer) reported
from
London Colney, England
@bt_uk I would like to cancel my contract as I've been with BT for more than 18 months now and I'm moving abroad. Everytime I call, I'm waiting in a que and you can't cancel online... I don't want to be forced onto another 18 month contract. Thanks
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Ria Hall
(@memyself_n_boo) reported
from
Enfield Lock, England
Can you help @AmazonHelp bought @bt_uk cordless phones from you on 8th Jan. line wasn’t installed til 31/1 we have had no landline since Monday. Engineer says due to the handsets bought from @amazon that would seem to be faulty. Can’t speak to anyone and only opt 2buy again
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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lesley
(@ycruiselesley) reported
from
London Colney, England
@bt_uk Checked says all ok but signal breaking up all the time impossible to watch
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
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lesley
(@ycruiselesley) reported
from
London Colney, England
@bt_uk is there a signal problem in westminster No channels working for last hour
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Rob
(@Whiskybob77) reported
from
Standon, England
@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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Emma Stone Sports Therapist🦸🏼♀️
(@EmmaStonePT) reported
from
Enfield Lock, England
@dannzy1 @bt_uk very slow all week 👎🏻
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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James Brill
(@jbrill49) reported
@bt_uk Not being fixed till the 10th is not good enough when we are encouraged to work from home and we cant that's a whole village down as well.
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Chris Greenwood
(@greeny2009) reported
@bt_uk I’m suffering an outage in the BB11 postcode. Any issues?
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Deeside Cereals
(@DeesideCereals) reported
@bt_uk Hi, Are there issues with the network at the moment? - non of our users who are with BT can get a reliable connection to our VPN!
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Andrew Walker
(@AndrewW52085286) reported
@owen4d @bt_uk Yeah i called to and they told me it was an EE network issue, contacted via twitter and told the same thing! not ideal when in a rubbish signal area!!
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Skiad
(@Skiad3) reported
@bt_uk Hi. Is there any known outages with your broadband network? Many users reporting issues with remote access to office (BT users only) and VoiP phones not working.
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Becky Dibb
(@BeckyDibb) reported
@bt_uk problem reported over a week ago! Sky fixed their line after 1 day. You are now on day 9. 3 sets of engineers and still no service. No call backs or updates either. Terrible customer service!!
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80sdarrell
(@80sdarrell) reported
@bt_uk Told my email will be fixed on the 9th December. 10 days without email to fix my login
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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Adrian Jonker
(@A_J_1_9_7_3) reported
@bt_uk disgusted at your "I don't care attitude" towards your always "ON" broadband that's now been down since 12am. Yes I've done your basic advised tests...I work in IT...sort it out. SW18 area
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Andrew Walker
(@AndrewW52085286) reported
@owen4d @bt_uk im facing exactly the same issue, being told its an EE network issue, did you get any solve? Ps also waiting on full broadband installation and in a poor 4G area, again worked for a week then stopped!