BT (British Telecom) Outage Report in Welwyn, Hertfordshire, England
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The latest reports from users having issues in Welwyn come from postal codes AL6.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Welwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (16%)
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Wi-fi (14%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Welwyn, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Harpenden, Luton, Radlett, St Albans, Hitchin, Stevenage, Welwyn, Hemel Hempstead, Welwyn Garden City, Colney Heath, Hatfield and Ware.
| City | Problem Type | Report Time |
|---|---|---|
 Harpenden |
Total Blackout | |
| Luton |
Wi-fi | |
| Radlett |
Internet | |
| Radlett |
Internet | |
| St Albans |
Wi-fi | |
| Hitchin |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Welwyn, England
Latest outage, problems and issue reports in Welwyn and nearby locations:
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Richard Borrett
(@rsborrett) reported
from
Hitchin, England
@bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!
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Stuart Dunlop
(@sdunlop) reported
from
Stevenage District, England
@AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.
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Rob
(@Whiskybob77) reported
from
Standon, England
@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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Ian Mackintosh
(@IanMackintosh04) reported
from
Potters Bar, England
Intermittent @bt_uk Broadband fault being going on for 6 weeks. Broadband now down. Spoke to Dermot, in Customer Servcies, arranged for a 4g hub to be sent and an SFI engineer coming around tomorrow. Excellent service, Dermot was really helpful. Thank you.
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Tracy White
(@tracifer1978) reported
from
Luton, England
@btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY
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Bond Media™
(@bondmedia) reported
from
Enfield Lock, England
@clairyfairy86 @virginmedia @btsport Same issue here!!
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ViBe Fitness
(@VibeFitnessWare) reported
from
Ware, England
@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
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Anna Goodman
(@AnnaGoodman1) reported
from
London Colney, England
@btbusinesscare Never again
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Ria Hall
(@memyself_n_boo) reported
from
Enfield Lock, England
Can you help @AmazonHelp bought @bt_uk cordless phones from you on 8th Jan. line wasn’t installed til 31/1 we have had no landline since Monday. Engineer says due to the handsets bought from @amazon that would seem to be faulty. Can’t speak to anyone and only opt 2buy again
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jackdiakou
(@jackdiakou) reported
from
Enfield Lock, England
@shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.
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Emma Stone Sports Therapist🦸🏼♀️
(@EmmaStonePT) reported
from
Enfield Lock, England
@dannzy1 @bt_uk very slow all week 👎🏻
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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Ria Hall
(@memyself_n_boo) reported
from
Enfield Lock, England
Absolutely disgusting treatment from @BTCare engineer lied, 2 apts missed. Now received an email saying I will be charged from 22/1 when we have no internet or phone until 29th on hold over an hour for the phone to be just put down. Reconsidering my choice to become #BT customer
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DB
(@wakefield1967) reported
from
Stondon, England
@mrjakehumphrey @btsport Looking tired because they've been tottaly outplayed and their heads are down
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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Pablo Sands
(@pablosandajan) reported
from
Enfield Lock, England
@bt_uk though our interns has been too slow for a few weeks now, I don’t know if there’s a problem with our broadband signal in our area or this might be the normal thing with BT.
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Kirby
(@simonkirby86) reported
@bt_uk I’ve messaged about an open complaint that you’ve yet to respond to. It was raised because you’ve refused to tell me how much my mobile deal would cost if I changed the number of SIMs on it. It’s against the rules but you seem to have forgotten that.
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Smashi🐝⚽️💙
(@Smashi01) reported
@ianmcfc123 Yeah it's f*kin disgusting. Cancel @btsport @tntsports and watch it on Sony Ten..
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Kylo
(@ickle_moo) reported
@bt_uk @thechrisish Amazing justification @bt_uk , customers are buying a product you sell, so that explains it🧐 the way this company fails at customer care never ceases to amaze me, did you even read your reply before you posted it?
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HRH the Fiddler & the Cat 🎵🎶🎻🎵🎶
(@Violinbeau) reported
@bt_uk what the heck is going on with BT, can only report fault via text which costs ME , BOT not recognised fault although number of houses affected. Now the bt halo has not been connected as promised, and of course cannot get answer you will ring me back , eventually. Awful
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Andrew
(@andrewian84) reported
@bt_uk Thanks. I get that you can’t tell me the details. My problem is that I have requested written evidence that BT told me that it’s fraudulent and that hasn’t been provided. The bank is unhelpful and won’t go ahead with an indemnity claim until they see this.
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Celia Falconer
(@Celia8Falconer) reported
@btsport coverage of ManCity game is shocking - sound intermittent, pixelated picture - is this what we pay for? 41 mins in and still no resolution
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Russ Michaels
(@RussMichaels) reported
So according to ryan on @bt_uk live chat, bt's policy is to use poor security and insecure security questions and answers. It is against their policy to allow customers to use secure answers to their security questions. #cybersecuritytips #CyberSecurityAwareness
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Alan Mörris
(@Fokmisterutd) reported
@bt_uk Hi Dee, thanks for the offer but as I already pay £50 a month and don't receive a decent signal I wld probably look at moving it myself but the contract is up in November so we may look at alternative supply. Regards Alan.
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Michelle
(@mich_k_1989) reported
@bt_uk can someone help? I renewed my contract on Tuesday, got sent a extra WiFi disc, now I have an email to say my disc needs to be returned by April or a £30 charge? 😬😬
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Kyle Manson
(@KyleMan13102004) reported
@bt_uk Can you confirm if any WiFi is down in the KW14 area