BT (British Telecom) Outage Report in Welwyn, Hertfordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Welwyn, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Welwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (14%)
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Phone (12%)
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E-mail (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Welwyn, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Letchworth Garden City, Luton, Hertford, Stevenage, Hatfield, St Albans, Hitchin, Welwyn Garden City, Harpenden, Welwyn, Hemel Hempstead, Waltham Abbey and Radlett.
| City | Problem Type | Report Time |
|---|---|---|
 Letchworth Garden City |
Internet | |
| Luton |
Internet | |
| Luton |
Wi-fi | |
| Luton |
Internet | |
| Luton |
Internet | |
| Luton |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Welwyn, England
Latest outage, problems and issue reports in Welwyn and nearby locations:
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jackdiakou
(@jackdiakou) reported
from
Enfield Lock, England
@shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.
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ViBe Fitness
(@VibeFitnessWare) reported
from
Ware, England
@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
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Anna Goodman
(@AnnaGoodman1) reported
from
London Colney, England
@btbusinesscare Never again
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
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Ria Hall
(@memyself_n_boo) reported
from
Enfield Lock, England
Absolutely disgusting treatment from @BTCare engineer lied, 2 apts missed. Now received an email saying I will be charged from 22/1 when we have no internet or phone until 29th on hold over an hour for the phone to be just put down. Reconsidering my choice to become #BT customer
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Rob
(@Whiskybob77) reported
from
Standon, England
@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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Ria Hall
(@memyself_n_boo) reported
from
Enfield Lock, England
Can you help @AmazonHelp bought @bt_uk cordless phones from you on 8th Jan. line wasn’t installed til 31/1 we have had no landline since Monday. Engineer says due to the handsets bought from @amazon that would seem to be faulty. Can’t speak to anyone and only opt 2buy again
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Emma Stone Sports Therapist🦸🏼♀️
(@EmmaStonePT) reported
from
Enfield Lock, England
@dannzy1 @bt_uk very slow all week 👎🏻
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
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Pablo Sands
(@pablosandajan) reported
from
Enfield Lock, England
@bt_uk though our interns has been too slow for a few weeks now, I don’t know if there’s a problem with our broadband signal in our area or this might be the normal thing with BT.
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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Tracy White
(@tracifer1978) reported
from
Luton, England
@btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY
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Ian Mackintosh
(@IanMackintosh04) reported
from
Potters Bar, England
Intermittent @bt_uk Broadband fault being going on for 6 weeks. Broadband now down. Spoke to Dermot, in Customer Servcies, arranged for a 4g hub to be sent and an SFI engineer coming around tomorrow. Excellent service, Dermot was really helpful. Thank you.
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Bond Media™
(@bondmedia) reported
from
Enfield Lock, England
@clairyfairy86 @virginmedia @btsport Same issue here!!
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Richard Borrett
(@rsborrett) reported
from
Hitchin, England
@bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Harding. (Recollections may vary)
(@SketchLisa) reported
@bt_uk Not after that epic four month problems I’ve had. Read your records. My internet never works for more than 3-4 days at a time. I’ll see you in court before I pay anymore money. I simply don’t have it.
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richard beaumont
(@richard76691557) reported
@bt_uk Dee? Dee? Where are you Dee, 70 days without a phone @bt and you can’t even hold a promise of a phone call. @MartinSLewis please help.
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richard beaumont
(@richard76691557) reported
@bt_uk promised to call me today while my 87 year old mum still hasn’t had a working phone or emergency alarm, they haven’t called and it’s 5pm. @MartinSLewis can you help please? It’s now 60 days without a phone!
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richard beaumont
(@richard76691557) reported
@bt_uk Yes I’m set here wondering why you can’t sort out my 87 year old mum’s phone that hasn’t worked for 70 days? she has dementia and there are safeguarding issues.
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Lisa Harding. (Recollections may vary)
(@SketchLisa) reported
@bt_uk Apologies? How about fixing it. I’ve had two engineer visits and connectivity issues since august. How about providing the service I pay for. The law states if it’s not fit for purpose I can leave. So fix it or I leave and cancel the direct debit. It’s that simple
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richard beaumont
(@richard76691557) reported
So @bt_uk are you any closer to getting my 87 year old mums phone and emergency alarm working? She has a fall she can’t contact anyone and this has been 70 days now! @MartinSLewis can you please help?
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richard beaumont
(@richard76691557) reported
@bt_uk promised to call me today while my 87 year old mum still hasn’t had a working phone or emergency alarm, they haven’t called and it’s 5pm. @MartinSLewis can you help please? It’s now 80 days without a phone!
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Caroline Dennehy
(@CarolineDennehy) reported
Internet @bt_uk has been down all day. Very frustrating #wfh #Hitchin 😡
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Richard Shute
(@R511ute) reported
@SketchLisa @bt_uk That is shocking considering all the problems you have had. There must be some way you can cancel your contract without incurring charges due to their failure to provide you with the service they promised. Their reply is just a standard "don't care" letter.
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helen l
(@helenl75) reported
@bt_uk Continued appalling customer services from BT.Worst company ive ever dealt with.Arranged manager to call,manager then transfers me ,several departments later still not resolved.Not the service I need when my dad the account holder has recently passed away