BT (British Telecom)

BT (British Telecom) Outage Report in Harpenden, Hertfordshire, England

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The latest reports from users having issues in Harpenden come from postal codes AL5.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Harpenden, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Harpenden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Harpenden, Hertfordshire, England 04/22/2025 22:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (15%)

    E-mail (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Harpenden, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Watford, Luton, Bushey, Enfield Town, Harpenden, St Albans, Amersham, Radlett, Welwyn, Hemel Hempstead, Welwyn Garden City, Hitchin, Barnet and Colney Heath.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomWatford Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLuton Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Harpenden, England

Latest outage, problems and issue reports in Harpenden and nearby locations:

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • loobylou470 Lisa 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐶⚽️🍺 (@loobylou470) reported from Stevenage District, England

    @virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • DecorTiles Decor Tiles (@DecorTiles) reported from Watford, England

    @bt_uk It has already been reported and all they did was put a cone on it. Can you please chase it from your end. The damage is on greycaine road Watford Hertfordshire Wd24 7GP

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • shaydavefall david marney (@shaydavefall) reported from Caddington, England

    ‘Miles away from Their best’ is a fair assessment from @btsport of @FCHTOnline performance today. Very disappointed with Pete Wild in front of the cameras let himself down.

  • wp257 Warren Price (@wp257) reported from Barnet, England

    Woke up at 5am to watch #Cricket and #Australia are 3-12! Series lost, but never too late to enjoy @btsport

  • phil_k92 Philip Krajewski (@phil_k92) reported from Nash Mills, England

    @bt_uk why is my bandwidth/internet/whatever it may be so poor that I can watch the rugby on bt sport on my phone via 4G without trouble yet keep getting IPC6023 error code on my bt supplied YouView box (with bt hybrid fibre broadband)??!! I don’t even live in a rural area!!!

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • GursSehmi Gurs Sehmi (@GursSehmi) reported from Hertfordshire, England

    I'm feeling really liberated since I cancelled @bt_uk service! I now no longer have to deal with the worst service known to man. I am soon cancelling @skytv , and they have the second worst!!

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • Barneteye Roger Tichborne/Rog T (@Barneteye) reported from Barnet, England

    @andrewsduncan1 @btsport They have a policy of employing crap analysts

  • pecarbrown Peter Carter-Brown (@pecarbrown) reported from Dunstable, England

    @bt_uk @bt_uk what happens if your home is in a mobile network dead spot? Still unbreakable then? 🤔

  • ThomsonKelvin Kelvin Thomson (@ThomsonKelvin) reported from Barnet, England

    @bt_uk Broadband seems to be down in Barnet area. Please advise

  • MJ_Wong Michael Wong (@MJ_Wong) reported from Barnet, England

    Please can some in authority help we get my business up and running? How do they get way with it!?!?!? Has anyone had a positive experience with @bt_uk.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BradSK Brad (@BradSK) reported

    @bt_uk Hi - can you please confirm what my cancellation fee (if any) applies if I wished to cancel my broadband contract with you? Thanks

  • rogeroflocksley Roger of Locksley (@rogeroflocksley) reported

    @bt_uk ever since our land line was moved from a copper wire connection to a wifi/fibre broadband connection, it hasn't worked called your fault-finding people (on my non-BT mobile), but a very thorough investigation showed all green lights on their screens it doesn't work

  • jkerrlfc Jack (@jkerrlfc) reported

    @bt_uk Whether ping not being guaranteed is the issue or not, why should I have to pay the money to not be able to use any of my technology at a stable standard?

  • CottageHotel2 The Cottage Hotel (@CottageHotel2) reported

    @btbusinesscare Best thing to do is cancel your BT service and buy elsewhere. They cut off our phone line without following their own procedures. Took them two weeks to reinstate

  • Nanodise Nanodise 🔱 (@Nanodise) reported

    @bt_uk Not much point, have gone through 'diagnostics' multiple times, each time saying there is no issue. I will just change provider when I can. Thanks though.

  • CottageHotel2 The Cottage Hotel (@CottageHotel2) reported

    @btbusinesscare Then they attached a bogus number to our account which meant when We had an emergency whilst I was off-site they refused to speak to me about the account. So they undertook to resolve that issue which took three months

  • CBesty1990 Chris Best (@CBesty1990) reported

    @bt_uk Hi Janet, We have had no active line, and the engineers have twice gone and activated the wrong address, despite all of the equipment being delivered to the correct address. It’s costing my business money and no-one is able to help, can you?

  • co5design co5design (@co5design) reported

    @bt_uk still can't get an answer, not a good service is it?

  • CottageHotel2 The Cottage Hotel (@CottageHotel2) reported

    @btbusinesscare And their solution was to terminate that line and take more than £2000 from my account for 'termination ' of a non existent service . And now they're taking ten days to send me a cheque

  • KeithBr89743464 Keith Brown (@KeithBr89743464) reported

    @bt_uk hey, could you help me please. I’ve had a bill, and there’s something on it that I was told wouldn’t be, and would like to talk to you about it.