BT (British Telecom) Outage Report in Harpenden, Hertfordshire, England
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The latest reports from users having issues in Harpenden come from postal codes AL5.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Harpenden, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Harpenden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (15%)
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Phone (12%)
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E-mail (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Harpenden, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Harpenden, London, Luton, Enfield Town, Hemel Hempstead, Barnet, Stevenage, Letchworth Garden City, Dunstable, Hertford, Hatfield, St Albans, Hitchin, Bushey and Chesham.
| City | Problem Type | Report Time |
|---|---|---|
 Harpenden |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Harpenden, England
Latest outage, problems and issue reports in Harpenden and nearby locations:
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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Martin Spooner
(@spoonrmicroblog) reported
from
Luton, England
@bt_uk I'm "We've Thought of Everything" package Fibre with Halo 3... While I was sat here, lightning has blown my Smart Hub, it's dead powerwise, & maybe the overhead wire into the house. It's 0700hrs Sunday & no help available, you haven't thought of this?
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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Warren Price
(@wp257) reported
from
Barnet, England
Woke up at 5am to watch #Cricket and #Australia are 3-12! Series lost, but never too late to enjoy @btsport
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Martin Spooner
(@spoonrmicroblog) reported
from
Luton, England
@bt_uk DM sent. After 20 minutes with automated help and SMS on my mobile phone it said you weren't there at this time. Nice to see you are. Thanks.
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Lisa 🏴🇬🇧🐶⚽️🍺
(@loobylou470) reported
from
Stevenage District, England
@virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
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Martin Watson
(@killawat) reported
from
Luton, England
Shocking customer service from @bt_uk internet deactivated Monday because they got our moving day wrong despite being told numerous times it had moved. Can't reconnect until today 3 days later. Promised someone would call today. No call received yet they insist they did at 9:30
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Alan Burkitt-Gray
(@alanburkittgray) reported
from
London, England
@bt_uk @ninabake2 No, BT, it's you who's having the problems with Nina's account. Stop passing the blame on to her
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Therion Ware #FBPPR #FBPE #Truss: series imbecile.
(@TherionWare) reported
from
Stevenage District, England
@bt_uk My current bill for £55.99 does not appear to take account of the 27 days my broadband/digital voice service was out for. What happened to the alleged "automatic compensation"?
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Therion Ware #FBPPR #FBPE #Truss: series imbecile.
(@TherionWare) reported
from
Stevenage District, England
@bt_uk I notice my bill for Jan 2023 is estimated at the usual amount, which clearly doesn't take account of the 27 days of broadband outage. When will the much vaunted "automatic compensation" shown as a bill credit for ≈ £226.80?
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Gurs Sehmi
(@GursSehmi) reported
from
Hertfordshire, England
I'm feeling really liberated since I cancelled @bt_uk service! I now no longer have to deal with the worst service known to man. I am soon cancelling @skytv , and they have the second worst!!
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Roger Tichborne/Rog T
(@Barneteye) reported
from
Barnet, England
@andrewsduncan1 @btsport They have a policy of employing crap analysts
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
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S & S Timms Antiques
(@Timmsantiques) reported
from
Toddington, England
@btbusinesscare Whys you smarthub 2 wifi performance so horrific today? Is there a known issue at the moment, or have you pushed new firmware overnight or something which has broken it? Nothing in my setup has changed, but every one of my wifi devices is constantly disconnecting/reconnecting???
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Philip Krajewski
(@phil_k92) reported
from
Nash Mills, England
@bt_uk why is my bandwidth/internet/whatever it may be so poor that I can watch the rugby on bt sport on my phone via 4G without trouble yet keep getting IPC6023 error code on my bt supplied YouView box (with bt hybrid fibre broadband)??!! I don’t even live in a rural area!!!
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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sxmmy
(@sxmmy221) reported
@bt_uk no i can’t stream **** all because your broadband isn’t working in my household 👍🏻
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Swithin Long 🌈
(@SaintSwith) reported
@bt_uk my vulnerable 87 year old father is having problems with his landline. The customer service option seems to be only by text message which isn’t solving the problem. How can he speak to a human being and arrange for an engineer to come out?
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Football Confidential 🌐
(@footballconfid1) reported
@MCFC_CP31 @thespursweb @btsport It means absolutely nothing at City mate. Bale & Modric - that’s how you leave and win something that matters. All Walker has done is take the blood soaked dollar to win a load of plastic. The **** I just flushed down the toilet has more dignity than any City player right now.
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Pauline Millett
(@PaulineMillett) reported
@bt_uk I raised a complaint a few weeks ago and it was just “closed” within a few days with no explanation, no apology - then this morning I receive a bill which is 3 times what I was expecting and I cannot afford to pay it. It’s so upsetting and stressful 😢
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Ailbhe
(@Ailbhetweets) reported
@bt_uk no internet since Weds, have been promised various fix dates and time, all missed and now you can't even give a fix date!! SW16!
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Disco Stu 🎯
(@stuartyboy_70) reported
@morganhuw @bt_uk Shocking service Huw. Expected much better from BT. Been a customer for many many years. Standards have really dropped now though. Much have spoke to around 15 different people regarding this.
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Yvette Elliott
(@starjumpARTS) reported
@bt_uk My elderly parents living in an isolated village are without phone or internet. A welfare case was raised on 15/12/22 and inexplicably cancelled. We were told this morning that an engineer would attend within 4 hours. This has not happened. Please help.
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Squirty 🎄❄
(@SquirtyPineapp2) reported
@bt_uk I need help making sure my WiFi is working!
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Pauline Millett
(@PaulineMillett) reported
@bt_uk just the absolute worst - why advertise home moves? Just state that you can’t do them, that the customer is likely to be without Wi-Fi for several days and then you’ll completely mess up the first bill and charge for 3 lots of Broadband. #falseadvertising #StressEnhancer
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*** ⭐️⭐️
(@carefree_al) reported
@bt_uk more lies from BT. Told to direct message the details of my issue which I did. Then told I would be contacted first thing today but again nothing. Absolute joke of a service.