BT (British Telecom)

BT (British Telecom) Outage Report in Harpenden, Hertfordshire, England

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The latest reports from users having issues in Harpenden come from postal codes AL5.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Harpenden, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Harpenden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Harpenden, Hertfordshire, England 11/18/2025 04:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Harpenden, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Luton, Hitchin, Barnet, Enfield Town, Hertford, Harpenden, Welwyn Garden City, Amersham, St Albans, Chesham, Stevenage and Hemel Hempstead.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Harpenden, England

Latest outage, problems and issue reports in Harpenden and nearby locations:

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

  • sparkloaf26 the spark (@sparkloaf26) reported from Barnet, England

    @Sara_Conway3 @bt_uk @BarnetCouncil Thank u lets hope its taken down most people just use them to gonto the toilet also dad said its dangerous u can't see buses coming down to turn corner

  • DecorTiles Decor Tiles (@DecorTiles) reported from Watford, England

    @bt_uk It has already been reported and all they did was put a cone on it. Can you please chase it from your end. The damage is on greycaine road Watford Hertfordshire Wd24 7GP

  • KyleRiley23 Kyle Douglas Riley (@KyleRiley23) reported from Harpenden, England

    @bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • adam_cannon Adam Cannon (@adam_cannon) reported from Barnet, England

    Used to have best internet with @bt_uk - but in past week, our neighbours and us are having huge problems. Fibre speed still showing fast, but constant drops and buffering on streaming services. Feels like the days of dial up Wonder if the issue is outside the property?

  • theatregirl5264 theatregirl (@theatregirl5264) reported from Barnet, England

    @bt_uk reported a fault. Got a date and an engineer name. They didn’t attend, pretended they had. Complained, made another appointment. No name this time but still pretended they had arrived. So new “fast “ broadband slower than old. Service? What service.

  • duncanyoung68 Duncan Young 🐝 (@duncanyoung68) reported from London Colney, England

    Dear @btsport can you please not show the @BarnetFC game on TV. Having to watch us is embarrassing enough without the world seeing how **** we were. Thanks

  • CFCJourno Paul Lagan (@CFCJourno) reported from London Colney, England

    @btsport hi. I cannot get the live channels on the BT Sport app on my Samsung TV - I get error code VC549. I’ve tried rebooting router, TV off and on, reinstalling the app / nothing works. Yet it works fine on my mobile or laptop. Please, any solution?

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • adam_cannon Adam Cannon (@adam_cannon) reported from Barnet, England

    had an IP bleed between us and our neighbours for 3 weeks. Still waiting for BT to diagnose the problem (although we have!!) social media team amazing but @bt_uk very slow. Anyone else had similar issues? Means slow or no internet, random webpages blocked. Drop outs on zoom.

  • pecarbrown Peter Carter-Brown (@pecarbrown) reported from Dunstable, England

    @bt_uk @bt_uk what happens if your home is in a mobile network dead spot? Still unbreakable then? 🤔

  • warrenedwards11 Warren Edwards (@warrenedwards11) reported from Luton, England

    @aimeejedwards @bt_uk Feel your pain, had poor internet for the last year with BT

  • Britinfloridaus Steve (@Britinfloridaus) reported from Cuffley, England

    @bt_uk I would but the number was withheld. I am not a bt customer either.

  • yogidowntown Yogi D (@yogidowntown) reported from Watford, England

    @bt_uk Hello, is there currently an outage in the WD19 area?

  • MJ_Wong Michael Wong (@MJ_Wong) reported from Barnet, England

    Please can some in authority help we get my business up and running? How do they get way with it!?!?!? Has anyone had a positive experience with @bt_uk.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • madmag74 Neil Thompson (@madmag74) reported

    @btsport looking forward to seeing the #V8Supercars this weekend, not only do you not show the first race but you show the 2nd race already 5 laps in...piss poor broadcasting, not the first time you've done it! If you commit to showing a series, do it properly. #amatuers

  • Seventy8 Andy Leaper (@Seventy8) reported

    @bt_uk Yes that’s the one. 10% price price in the current climate is totally unjustified. Although you will kindly allow me to downgrade my package if I take out a new contract and pay off the remaining year on my current subscription up front!!!! Time to cancel the direct debit…

  • BenOsmosis Ben (@BenOsmosis) reported

    @bt_uk Thanks . It’s saying should be sorted by the 9th. But i have to wfh due to a family medical issue. So it really needs sorting and the Wi-Fi hub is useless as there is no signal. Tx

  • Tim_C66 The Shires UK/ NEV 🌸 (@Tim_C66) reported

    @bt_uk exasperated customer here. 7 days with no broadband, and then today you called me to say the village issue was fixed. You can imagine my happiness at this piece of news Just to let you know it is not! 7 days to fix a local problem is ludicrous #poorcustomerservice

  • garfieldsmate1 Garfieldsmate (@garfieldsmate1) reported

    @SkySports @btsport Please, please, please can we have an option to watch the game with crowd noise but without your God awful commentary and so called analysis. It is terrible. Cheers

  • KendoXan Kendo Alex (@KendoXan) reported

    @bt_uk After a week of attempting to "renew" a long standing service contact (7 days, 8+ hours on the phone and 3 attempts) you tell me it's all sorted. Yesterdays email "We've disconnected all your services". I now have to renew my account again and accept 3+ days of no service!

  • WelliXL WelliXL (@WelliXL) reported

    @bt_uk new customer fibre to house, cannot do a speedtest. the 1gb plan but my connection has dropped to less than 10mb. what's going on? also my voice service is not active yet either.

  • richardbaxter Richard Baxter 🇺🇦 (@richardbaxter) reported

    @bt_uk have you buggered up the web ui that runs on the smart hub 2? I can't get mine to save any port forwarding rules or static ip assignments on my internal network. I know the router is OK (checked with BT on the phone) but can't solve this problem

  • Rosseaton01 Ross Eaton (@Rosseaton01) reported

    @btsport I want to watch the ufc on my pc but I am being told 'You need to upgrade your package to view this content' even though I can watch the event on my iphone. Please help me out

  • Morris_170 Daniel Morris (@Morris_170) reported

    @btsport Why is @MotoGP qualifying not available on the BT sport app on catch up? Paying for the basic service and you can't even offer that on catch up? Absolute joke