BT (British Telecom)

BT (British Telecom) Outage Report in Annfield Plain, County Durham, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Annfield Plain, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Annfield Plain and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Annfield Plain, County Durham, England 11/19/2025 17:50

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Annfield Plain, County Durham, England

The most recent BT (British Telecom) outage reports came from the following cities: Stanley, Newcastle upon Tyne, Gateshead, North Shields, Blaydon-on-Tyne, Durham and Crook.

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City Problem Type Report Time
United KingdomStanley Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne E-mail
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Annfield Plain, England

Latest outage, problems and issue reports in Annfield Plain and nearby locations:

  • QlikStu Stuart Wannop (@QlikStu) reported from Walker Gate, England

    @bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.

  • glne12 gary littlemore (@glne12) reported from Longbenton, England

    Terrible @btsport sort it out

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk And I NEVER get 4g. Lucky to get 3g!

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right

  • Andyburness2 Andy burness (@Andyburness2) reported from Longbenton, England

    @btsport Turn ur phone on silent u stupid old prick

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.

  • andydeltic andy (@andydeltic) reported from Gateshead, England

    @bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @Cazza7 @btsport That’s crap. 🤬

  • gman_hughes 🐢gman scouser Hughes 😬☠️ (@gman_hughes) reported from Ryton, England

    @bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?

  • laaurenmoore94 lauren moore (@laaurenmoore94) reported from Newcastle upon Tyne, England

    Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂

  • d4rryl23 Darryl Arnett (@d4rryl23) reported from Chester-le-Street, England

    @bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do

  • DanielJenks89 Daniel Jenks (@DanielJenks89) reported from Sunderland Bridge, England

    @bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?

  • JulieGal1234 Julie Gallagher (@JulieGal1234) reported from Longbenton, England

    @bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.

  • baldymanali Alastair Smith (@baldymanali) reported from Gateshead, England

    @bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted

  • heatherpott heather potts (@heatherpott) reported from Walker Gate, England

    @bt_uk please can you respond to my complaint ASAP #poorcustomerservice

  • chris_jelley Dr Chris Jelley (@chris_jelley) reported from Durham, England

    A new development on the BT issue. Had a call following my Tweet from a person @bt_uk apologising for yesterday. Early termination fee waived, apology accepted and relationship restored. Both agreed that this wasn’t the way it should happen but impressed with the resolution.

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Newcastle upon Tyne, England

    @bt_uk My phone network is EE

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • beth_axfo Beth🦩🏳️‍🌈 (@beth_axfo) reported

    @bt_uk So yet again Im left with no internet connection in my room. No help at all. Im sick of paying for a service Im not being provided with. At this point Im considering moving back to sky! At least with them I could actually play online🙄

  • davejsherwood Dave J. Sherwood (@davejsherwood) reported

    Why am I paying for a @btsport pass? Never logs in properly, missing the first 20mins of the match!!!

  • DebbieDye DebbieDye (@DebbieDye) reported

    @bt_uk @MartinSLewis Very disappointed trying to get better BT deal today. Family has been with BT (British Telecom) since 50's & have never changed to another provider. Customer Loyalty seems to count for nothing these days. Prices higher with customer adviser than online too.

  • BlueWave_ghbg Blue Wave (@BlueWave_ghbg) reported

    It’s not a UCL night without the inability to stream a match on the @btsport app. I’m paying through the nose for a monthly pass, when are you ever going to sort yourselves out and provide a decent streaming service?

  • liammhornerr liam (@liammhornerr) reported

    @bt_uk Yeah I suppose we will have to do that, it’s wiped out my whole estate because everyone is now having issues so thanks to your engineer for doing that👌🏽

  • Haywash Haywash (@Haywash) reported

    @btsport error code vc526 and kicked out of Real Madrid v Chelsea. Absolutely useless service, nothing but issues.

  • D1985Big BigD1985 (@D1985Big) reported

    That's good. Another night of @btsport not working. ******* dog **** app

  • fiftyminus2 Smiling Shaz, living with incurable cancer 🎶 (@fiftyminus2) reported

    @bt_uk @jazzaoxon No, the damage is done, go away.

  • abustamanteg Alonso Bustamante G. (@abustamanteg) reported

    @btsport I’m having significant video quality variation while using the BT Sport app on Apple TV. It’s likely not a connection/bandwidth issue as other streaming apps on the same TV work fine and in UHD quality. Any suggestions?

  • DomSumner Dominic (@DomSumner) reported

    @btsport @bt_uk is the worst television service I’ve ever had. BT sport disappeared from the tv! Can’t get through to them and nothing works properly. On our 3rd set box now.