BT (British Telecom)

BT (British Telecom) Outage in Wallsend, Borough of North Tyneside, England

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

The latest reports from users having issues in Wallsend come from postal codes NE28.

 Problems detected at BT (British Telecom)

BT (British Telecom) problems in the last 24 hours in Wallsend, England

BT (British Telecom) Outage Chart in Wallsend, Borough of North Tyneside, England 06/18/2021 08:30

June 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 67.17% Internet
  • Phone 11.31% Phone
  • Wi-fi 8.98% Wi-fi
  • E-mail 6.68% E-mail
  • Total Blackout 4.41% Total Blackout
  • TV 1.44% TV

BT (British Telecom) Outage Map Near Wallsend, Borough of North Tyneside, England

The most recent outage reports and issues originated from Cramlington, Gateshead, Wallsend, Newcastle upon Tyne, Blyth, Blaydon-on-Tyne, Washington, Sunderland, Chester-le-Street, Whitley Bay, Backworth, South Shields, Seaham, Burnopfield and North Shields.

United KingdomCramlington Internet
United KingdomGateshead Internet
United KingdomGateshead Internet
United KingdomWallsend Internet
United KingdomGateshead Internet
United KingdomGateshead Wi-fi

BT (British Telecom) in Wallsend, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

BT (British Telecom) Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:
  • charming_man_ Tory 1 (@charming_man_) reported from Newcastle upon Tyne, England

    @bt_uk can we have an update on the outage Middlesbrough TS5

  • Markberry89 Mark Berry (@Markberry89) reported from Guide Post, England

    @bt_uk internet is the absolute WORST of them all!!!

  • Raring2goNewcas Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    @BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.

  • PapaDodds Chris Dodds (@PapaDodds) reported from South Shields, England

    @bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.

  • PapaDodds Chris Dodds (@PapaDodds) reported from South Shields, England

    @bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.

  • KRISKROS5 Kris Kross (@KRISKROS5) reported from Blyth, England

    BT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)

  • unclenobheadCB Philip Robinson (@unclenobheadCB) reported from Shiremoor, England

    Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!

  • WASNAPPER Martin (@WASNAPPER) reported from Whitley Bay, England

    2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved

  • stevewallwork Steve Wallwork (@stevewallwork) reported from Annfield Plain, England

    @lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.

  • AdvancedIFA Advanced IFA Ltd (@AdvancedIFA) reported from Boldon Colliery, England

    @btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????

  • kennydude Joe Simpson (@kennydude) reported from Seaham, England

    @quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.

  • lornafaym lornafay (@lornafaym) reported from Seaham, England

    Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.

  • PHoare1963 Dr Peter Hoare ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • Sandi_L_DS SandiDurnford-Slater (@Sandi_L_DS) reported

    @btbusinesscare P.s. the engineer already came first thing this morning. He is the one who explained to me about the FEC errors.

  • Sandi_L_DS SandiDurnford-Slater (@Sandi_L_DS) reported

    @btbusinesscare Hope a whole team is coming because we’ve already had 3 engineers. All equipment has been replaced inside. Last @OpenreachHelp engineer said there’d been over 44,000 FEC errors on his test results. The problem is from the raised box on a pole outside to the exchange - not inside.

  • david_the_smith David Smith (@david_the_smith) reported

    @btbusinesscare Catherine has today emailed customer to say she has to cancel this latest order and then proceed with yet another new order and then confirm new dates for installation appointment. At least I now have an email address for her. How long can this go on?

  • fravedsa fravedsa (@fravedsa) reported

    @bt_uk I would be great if you told me why BT is blocking my EE order to progress. Any solution would be highly appreciated. Please avoid directing me to EE. I had a long chat with them during the last 1.5 months.

  • gilesshaxted Giles Shaxted (@gilesshaxted) reported

    @bt_uk Yes. My phone doesn't work when there is no power. Will BT refund me for down time due to the power companies outages? Or can I have a reliable copper line phone back please?

  • OnlyDads OnlyDads (@OnlyDads) reported

    @bt_uk Sorry - one more question. Did BT, at the time I was taking these contracts out mention the "long line" and that "errors" are likely? How many others in this part of Devon have issues with BT? cc @AnthonyMangnal1 PS. Internet just dropped out again.

  • Heccles94 Harry Eccles (@Heccles94) reported

    @bt_uk It appears they are not. I am aware BT and EE are the same company - and i am really stuck here and need a resolution urgently.

  • gilesshaxted Giles Shaxted (@gilesshaxted) reported

    @bt_uk a customer service rep told me that I could not opt out of digital voice. So I have it. As I have a copper line can I not have both? I live rurally and a power cut means I have zero comms now.

  • fravedsa fravedsa (@fravedsa) reported

    @bt_uk is blocking me to get FTTP from @EE by faking a "technical fault". The "technical fault" is that EE offers a better price (£6 month less) than BT. Shame. The issue starting on 29th April. Lame excuse for 1.5 months.

  • MikeeGipson MikeG (@MikeeGipson) reported

    @bt_uk I've already spoken to your support team but as by the time the service could be restored I'd be moving and I really don't want the switch to my new address to be messed up also I will have to live with it. Just don't mess up the move date and services...