BT (British Telecom)

BT (British Telecom) Outage Report in Wallsend, Borough of North Tyneside, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wallsend, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wallsend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wallsend, Borough of North Tyneside, England 11/28/2025 02:10

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wallsend, Borough of North Tyneside, England

The most recent BT (British Telecom) outage reports came from the following cities: Bedlington, Stanley, Newcastle upon Tyne, Gateshead, South Shields, North Shields, Blaydon-on-Tyne, Blyth, Seaham and Sunderland.

Loading map, please wait...
City Problem Type Report Time
United KingdomBedlington Internet
United KingdomStanley Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne E-mail
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

  • lornafaym lornafay (@lornafaym) reported from Seaham, England

    Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.

  • andydeltic andy (@andydeltic) reported from Gateshead, England

    @bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks

  • gemlids gemma liddell (@gemlids) reported from Guide Post, England

    @bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting

  • gman_hughes 🐢gman scouser Hughes 😬☠️ (@gman_hughes) reported from Ryton, England

    @bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.

  • PHoare1963 Dr Peter Hoare ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?

  • taylersant Tayler (@taylersant) reported from Newburn, England

    @bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!

  • baldymanali Alastair Smith (@baldymanali) reported from Gateshead, England

    @bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk And I NEVER get 4g. Lucky to get 3g!

  • timhardinguk Tim Harding (@timhardinguk) reported from Whitburn, England

    @bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @Cazza7 @btsport That’s crap. 🤬

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Newcastle upon Tyne, England

    @bt_uk My phone network is EE

  • JulieGal1234 Julie Gallagher (@JulieGal1234) reported from Longbenton, England

    @bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.

  • QlikStu Stuart Wannop (@QlikStu) reported from Walker Gate, England

    @bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?

  • glne12 gary littlemore (@glne12) reported from Longbenton, England

    Terrible @btsport sort it out

  • Andyburness2 Andy burness (@Andyburness2) reported from Longbenton, England

    @btsport Turn ur phone on silent u stupid old prick

  • heatherpott heather potts (@heatherpott) reported from Walker Gate, England

    @bt_uk please can you respond to my complaint ASAP #poorcustomerservice

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • kara_leigh11 Jane (@kara_leigh11) reported

    @bt_uk I have just had BT installed a week ago and now suddenly all the channels have audio description and I can’t get it turned off can you help.

  • mrthejoker32 Scott Murray (@mrthejoker32) reported

    @bt_uk Hi, I reported a fault with my broadband this afternoon using the HELP text process. I got a response saying that it looks like a problem with the network, and that a ticket had been created. The ticket states that I have slow connection, but I have no connection at all.

  • NeilChilds3 Neil Childs (@NeilChilds3) reported

    @bt_uk We have unreliable BB - great to see Openreach putting down fibre wires in our road. Sadly apparently its only for houses on the south side of our road - so frustrating. When do you expect to have it available to houses on the North side of the road, ie the even numbers SO53 1JT

  • MRODSWAN Mrod Swan (@MRODSWAN) reported

    @bt_uk If that's the best you can do you need to provide an alternative interim solution rather than the hub. It is useless

  • MikeyNewman7 bthelpline (@MikeyNewman7) reported

    @Fra_brennan @KyleOK10 @bt_uk Swear down kid I work for bt init

  • SJParks2021 Sadie Parker (@SJParks2021) reported

    @bt_uk I moved a month ago & I have been having problems. I have been passed from pillar to post & promised equipment will be delivered, it hasn’t! Also promised a call back & haven’t received. I want to make a complaint. Can you contact me to resolve? Been on hold for 40 mins.

  • MRODSWAN Mrod Swan (@MRODSWAN) reported

    @bt_uk 'there might be a short break in service while we connect you to Full Fibre'. If you upgrade your #broadband your 'Short break' = 18 days no internet. Good to know if you're thinking of switching this #BlackFriday

  • GillWilliamson3 Gill Williamson (@GillWilliamson3) reported

    @bt_uk zero customer services. Reported a fault for 92 yr old vulnerable adult at 8.30 am and none of your promises have been kept.

  • SianFrancis14 Sian Francis (@SianFrancis14) reported

    @bt_uk are you able to check if there is an issue with BT Internet in my area please? Mine has gone down..

  • danimackney1 Dani Mack (@danimackney1) reported

    @bt_uk Hello I work from home … I’ve been on the phone to an engineer all day ! Nothing has worked … I have the hybrid but nothing is working . Now they are saying the first appointment is Friday afternoon … this is unacceptable ? Please help