BT (British Telecom) outages and service status in Wallsend, England

Problems in the last 24 hours in Wallsend, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wallsend, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wallsend, England

The most recent BT (British Telecom) outage reports came from the following cities: Gateshead, Consett, Cramlington, Newcastle upon Tyne, and Sunderland.

City	Problem Type	Report Time
Gateshead	Internet	7 days ago
Consett	Internet	14 days ago
Cramlington	Internet	15 days ago
Newcastle upon Tyne	Wi-fi	17 days ago
Newcastle upon Tyne	Total Blackout	22 days ago
Newcastle upon Tyne	Internet	22 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

• 
  MrsP (@MrsP1001) reported 5 minutes ago from Chester-le-Street, England

  @bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.

• 
  nick (@nickcubs70) reported 5 minutes ago from Whitley Bay, England

  ******* hell @btsport you’ve been absolutely dreadful. The worst thing about tonight for sure.

• 
  Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported 8 minutes ago from Cramlington, England

  @bt_uk you have 45 mins to meet the 10-12 appointment. That I took the day off for. Defo looks like I'm going to be a @virginmedia customer soon.

• 
  Joe Simpson (@kennydude) reported 11 minutes ago from Seaham, England

  @quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.

• 
  David Hall (@SmarProcurement) reported 11 minutes ago from Whitley Bay, England

  For me @btsport have taken the mantle from @talkSPORT for the worst cricket coverage. Matt Smith is a good football presenter but is clearly not a cricket follower and the commentary they are using from Fox is terrible. If @bbctms can send their to team to Australia why not BT?

• 
  John Robson (@JohnRobson18) reported 13 minutes ago from Wallsend, England

  I predict spurs to lose 5 -0 they are awful. @btsport

• 
  Jase ⚫️⚪️ ♿️ (@jasonhebron) reported 18 minutes ago from Blaydon-on-Tyne, England

  @bt_uk I’m still down on all platforms (apart from my iPhone which I don’t log out of)

• 
  Kris Kross (@KRISKROS5) reported 21 minutes ago from Blyth, England

  BT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC

• 
  sewellpaul@lfc (@SoSureSewell) reported 28 minutes ago from Newcastle upon Tyne, England

  Shocking service from @bt_uk. No compassion at all from you as a company. Lost my job & my home and now you want to destroy my credit scores. Nearly £500 charges for leaving early. 8 months in to a 24 month contact does not seem fair to me 😥😥

• 
  Graeme Wilson (@graeme_i_wilson) reported 31 minutes ago from Walker Gate, England

  @bt_uk The automated 'check my line' service isn't finding the fault.

• 
  Julie Gallagher (@JulieGal1234) reported 32 minutes ago from Longbenton, England

  @bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.

• 
  Dominic Townsend (@xToonsend) reported 34 minutes ago from Washington, England

  The only negative thing about watching this cracking Toon win is having to listen to that **** Michael Owen chat shit after it #NUFC #btsport

• 
  Angela Wilkinson🍃💚🍃 (@wilko1999) reported 35 minutes ago from Whitburn, England

  @bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.

• 
  Michael Chaney (@ChaneyMichael) reported 41 minutes ago from Dunston, England

  @gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.

• 
  Andy Brown (@andyb7274) reported 42 minutes ago from Bedlington, England

  @MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃

• 
  Steve Wallwork (@stevewallwork) reported 45 minutes ago from Annfield Plain, England

  @lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.

• 
  Tamara Watts (@timtamw88) reported 46 minutes ago from Blyth, England

  @bt_uk are the most incompetent company. I’m only a month into my contract and I want to cancel already. Terrible customer service, they just pass you to another dept and then your back to the start. I’ve never rang a company so much to get something sorted. #terrible

• 
  MrGrumpy.....Y.N.W.A (@liamlcg) reported 46 minutes ago from Murton, England

  @bt_uk ...... Your wifi is shit

• 
  Callum Thomson (@calthomson10) reported 51 minutes ago from Newburn, England

  @btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.

• 
  MrsP (@MrsP1001) reported 57 minutes ago from Chester-le-Street, England

  @bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Restore Britain Moray (@theFMofficer) reported 2 minutes ago

  @bt_uk Hi BT. I'm eligible for BT Home Essentials, but I'm not a BT or EE customer. I need to apply online as I can't use the phone due to a disability. I can't find an online application for new customers. Could you point me in the right direction? Thanks. @Ofcom

• 
  Mini67!x (@jellywellys99) reported 3 minutes ago

  @bt_uk I have tried to do it on my account even downloaded the app but nowhere to do it it just sends you round and round in circles I am a new customer today this isn't looking good so far

• 
  Katy Nicholls (@Its_Baby_K) reported 4 minutes ago

  @bt_uk my business Wi-Fi is down and the only person who is authorised to talk to you (my manager) is away indefinitely. We need Wi-Fi to function please help.

• 
  Dunc (@derbydunk) reported 5 minutes ago

  @bt_uk Hello. We got an email to say digital voice starts 20/7/26. It said we'd receive a code which we've never had and said an engineer would visit for switchover. Today we've received a new smart hub and phone. Is an engineer coming? Do we need a code? We're confused 🙃

• 
  Andrew Glover (@thequestingvole) reported 8 minutes ago

  Just cancelled my @bt_uk broadband and TNT sport contracts after a half hour verbal ding **** with one of their team in Belfast questioning my decision making and slagging off my new supplier as 'I've never heard of them'. Stay strong folks.

• 
  Olliemorr2017🐾🐱🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Olliemorr20171) reported 9 minutes ago

  @ScotsValkyrie @bt_uk I pay about £90 with BT, ridiculous amount, decided to make a switch via a comparison site, found a deal half the price but then told sorry you can't have it as BT own EE as you're an existing customer, as is Plusnet. Options seem limited!!

• 
  Seán (@mylastsatoshi) reported 12 minutes ago

  @bt_uk Hello. ​A customer of yours in Ireland had their internet disconnected yesterday. The reason was down to a missed payment while they were in hospital. ​Payment was made in full this evening, two hours before your people left the office. All three of your agents were made aware of this individual's mental state. ​I trust you will retain call recordings from June 7th, 2026, I know I will. ​Good evening to you and yours.

• 
  Chiara (@Mhairiang26) reported 15 minutes ago

  @JimSpenceDundee @bt_uk BY basically bullied me to move my mobile to EE - customer service zero

• 
  pete replica (@petereplica) reported 20 minutes ago

  @bt_uk Cut off my phone and net 1 week ago, instead of an upgrade. Got net back this week. Now I don't have a phone no. I can get no response from BT now. Customer of 50 years. Treated like filth. B'band speed 1/2 what is promised. Really appalling treatment.

• 
  Danyal Mustafa (@DanyalMustafa) reported 25 minutes ago

  At least 6 major Internet outages in under 2 weeks. Appalling treatment by your "support staff". I'd like a complaint sent to the CEO Allison Kirkby please. @btbusinesscare