BT (British Telecom) Outage Report in Wallsend, Borough of North Tyneside, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Wallsend, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wallsend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Wallsend, Borough of North Tyneside, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Gateshead, South Shields, North Shields, Blaydon-on-Tyne, Blyth, Stanley, Seaham and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
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| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Wallsend, England
Latest outage, problems and issue reports in Wallsend and nearby locations:
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lornafay
(@lornafaym) reported
from
Seaham, England
Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk And I NEVER get 4g. Lucky to get 3g!
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Newcastle upon Tyne, England
@bt_uk My phone network is EE
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gemma liddell
(@gemlids) reported
from
Guide Post, England
@bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting
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Advanced IFA Ltd
(@AdvancedIFA) reported
from
Boldon Colliery, England
@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
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Dr Peter Hoare ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?
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Julie Gallagher
(@JulieGal1234) reported
from
Longbenton, England
@bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
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🐢gman scouser Hughes 😬☠️
(@gman_hughes) reported
from
Ryton, England
@bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔
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Steve Wallwork
(@stevewallwork) reported
from
Annfield Plain, England
@lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.
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gary littlemore
(@glne12) reported
from
Longbenton, England
Terrible @btsport sort it out
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
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Joe Simpson
(@kennydude) reported
from
Seaham, England
@quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.
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Stuart Wannop
(@QlikStu) reported
from
Walker Gate, England
@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
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heather potts
(@heatherpott) reported
from
Walker Gate, England
@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
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Andy burness
(@Andyburness2) reported
from
Longbenton, England
@btsport Turn ur phone on silent u stupid old prick
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Tim Harding
(@timhardinguk) reported
from
Whitburn, England
@bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless
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Alastair Smith
(@baldymanali) reported
from
Gateshead, England
@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
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Tayler
(@taylersant) reported
from
Newburn, England
@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Wickham
(@JudoSamuraiGBR) reported
@bt_uk My wife has text to say you are coming to install fibre optic on the 21st March, Now the issue is we gave not enquired or requested Internet with you? A check on our credit report shows you searched! Why we do not want it, nor do we want to move fro @virginmedia
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Alice Watson
(@aliceewatson) reported
@bt_uk hello. We currently have no internet connection. Rang Sky who are saying there’s a BT open reach outage in our area (01664) which is preventing broadband connection? Please can you let us know the current status and when it’s likely to be resolved? Thank you
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Simon Wickham
(@JudoSamuraiGBR) reported
@bt_uk My wife has text to say you are coming to install fibre optic on the 21st April, Now the issue is we gave not enquired or requested Internet with you? A check on our credit report shows you searched! Why we do not want it, nor do we want to move fro @virginmedia
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Stuart Moffatt
(@bigmoffs) reported
This is getting old now @bt_uk 4th time my broadband has gone down this week. TWO complaints raised on your website & once again we have the orange ring of death on the modem. I am growing increasingly tired of this issue being a continuous defect on a service I pay £480py for!!
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Liam Bhatti
(@LiamBhatti) reported
@bt_uk Really poor customer service bt and not having a automated call back service for a big firm like bt is mind boggling
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Larry Alaka
(@Centre13_larry) reported
Stop wasting time with this poor excuse of a joker. Get the ol boy François Trinh-Duc on!! #HeinekenChampionsCup #UBBvR92 #BtSport
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David Freeburn
(@David_Freeburn) reported
@virginmedia You tell me! I pay a lot of money a month for @virginmedia and @btsport. You are my service provider so you tell me if there is a fault in my area!
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Chris Carrington-Hughes
(@Hughesy_1986) reported
@bt_uk tried live chat. Told having multiple devices connected will affect speed. Not been an issue before. Can’t watch NowTV either which we pay additionally for. BT speed test gave is a higher reading than Speedtest app. Something fishy going on there. Who can actually help us?
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Olly
(@OllyEdwards23) reported
Cancelling @btsport and @SkyFootball subscription. Not paying £120 per month to watch 4 blokes (3 in a cinema 100 miles away) who’ve never kicked a ball in their lives use technology to ruin our game. It’s not ******* netball
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Liam Bhatti
(@LiamBhatti) reported
@bt_uk I did after 3 attempts waiting nearly a hour each time. I gave in on the first attempt, second attempt spoke to a advisor who put me back in the cue and on the third attempts when I actually spoke to someone they didn’t really help much. My service is up and running now tho