BT (British Telecom)

BT (British Telecom) Outage Report in Wallsend, Borough of North Tyneside, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wallsend, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wallsend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wallsend, Borough of North Tyneside, England 02/14/2026 15:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wallsend, Borough of North Tyneside, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Washington, Sunderland, South Shields, Blaydon-on-Tyne, Cramlington, Gateshead and Boldon Colliery.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomWashington Phone
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Total Blackout
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

  • liamlcg MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk I will never use bt again.. i have just recieved a email saying 40% of the faults happen in the home and i will be charged £85 call out if this is the case.

  • baldymanali Alastair Smith (@baldymanali) reported from Gateshead, England

    @bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted

  • Sandancer60 Dave Miller #ButcherXiJinping #BBCFakeNews (@Sandancer60) reported from South Shields, England

    @MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @Cazza7 @btsport That’s crap. 🤬

  • JulieGal1234 Julie Gallagher (@JulieGal1234) reported from Longbenton, England

    @bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.

  • Andyburness2 Andy burness (@Andyburness2) reported from Longbenton, England

    @btsport Turn ur phone on silent u stupid old prick

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk And I NEVER get 4g. Lucky to get 3g!

  • laaurenmoore94 lauren moore (@laaurenmoore94) reported from Newcastle upon Tyne, England

    Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Newcastle upon Tyne, England

    @bt_uk My phone network is EE

  • liamlcg MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!

  • glne12 gary littlemore (@glne12) reported from Longbenton, England

    Terrible @btsport sort it out

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right

  • liamlcg MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk As ive said i will never have anything to do with bt again

  • gman_hughes 🐢gman scouser Hughes 😬☠️ (@gman_hughes) reported from Ryton, England

    @bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔

  • andydeltic andy (@andydeltic) reported from Gateshead, England

    @bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.

  • QlikStu Stuart Wannop (@QlikStu) reported from Walker Gate, England

    @bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • st0ryx Story (@st0ryx) reported

    @bt_uk I need to speak with a supervisor, manager, anyone with some kind of authority, I have spent hour after hour going around in circles with your phone support team who just have absolutely no idea what they're doing.

  • Le_Domestic Kevin McCreeth (@Le_Domestic) reported

    @bt_uk can you confirm there is an issue in Se24? Street has no broadband

  • 5HBG G (@5HBG) reported

    @btbusinesscare Is there an alternative method of contact? Despite providing everything asked of me because I cannot get the first line of my address to exactly match whatever you hold, the chat operative cuts me off. This is becoming a farce. All I want is someone to respond to a complaint.

  • StreetMatron Street Matron ⚽️❤️ (@StreetMatron) reported

    @bt_uk well done for today, I reported my broadband not working at approx midday, mini hub is already sent out and problem fixed before 3pm. Plus the lovely lady at Newcastle was incredibly helpful, sorry I don’t know her name.

  • Steve_Manners Steve Manners (@Steve_Manners) reported

    @bt_uk Oh if only this was true. BT recently had to fix our phone and broadband. Worse line that it was before and you are claiming that there is nothing you can do about the current upload speed (0.2) and refuse to come and sort out!

  • andrewscorgie Andrew Scorgie (@andrewscorgie) reported

    @laineyshep @bt_uk @SkyUK Bloody hell,feels like all too much going on there! I know what you are meaning,lot of it comes down to that the companies hope people dont chase and follow them up,at least it feels that way with TalkTalk (I've not had to deal with them but my contact ends in May so will switch)

  • NatalieReid15 Natalie Reid (@NatalieReid15) reported

    @bt_uk so we have had a problem with broadband wifi for almost 2 weeks and we booked an engineer on Saturday the problem wasn't fixed and rebooked for Monday no engineer turned up no explanation and I rebooked for today job wasn't put through so let down again

  • JoJo_Snell Johanna Snell (@JoJo_Snell) reported

    @bt_uk is 6 days without landline and 72 hrs without internet acceptable?? You know there’s an issue yet you can’t sort until the 9th???? Sort it out! Don’t tell my parents NOT to call and use the website because guess what they HAVEN’T got internet!!!! Unacceptable!

  • Martin_Dagnall ⚫Martin (@Martin_Dagnall) reported

    @bt_uk So its been broken 2 MONTHS and not fixed. And not rolled back to prior version and you cant get hold of an internet company via the internet ₩!!!

  • st0ryx Story (@st0ryx) reported

    @bt_uk I need to speak with a supervisor, manager, anyone with some kind of authority, I have spent hour after hour going around in circles with your phone support team who just have absolutely no idea what they're doing.