BT (British Telecom) Outage Report in Wallsend, Borough of North Tyneside, England
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The latest reports from users having issues in Wallsend come from postal codes NE28.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Wallsend, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wallsend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Wallsend, Borough of North Tyneside, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Boldon Colliery, Blaydon-on-Tyne, Washington, Wallsend, Bedlington and Stanley.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Gateshead |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Wallsend, England
Latest outage, problems and issue reports in Wallsend and nearby locations:
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Tim Harding
(@timhardinguk) reported
from
Whitburn, England
@bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
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Julie Gallagher
(@JulieGal1234) reported
from
Longbenton, England
@bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.
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heather potts
(@heatherpott) reported
from
Walker Gate, England
@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
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Alastair Smith
(@baldymanali) reported
from
Gateshead, England
@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
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Dr Peter Hoare ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?
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gemma liddell
(@gemlids) reported
from
Guide Post, England
@bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting
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Steve Wallwork
(@stevewallwork) reported
from
Annfield Plain, England
@lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk And I NEVER get 4g. Lucky to get 3g!
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Tayler
(@taylersant) reported
from
Newburn, England
@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
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Stuart Wannop
(@QlikStu) reported
from
Walker Gate, England
@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!
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lornafay
(@lornafaym) reported
from
Seaham, England
Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Newcastle upon Tyne, England
@bt_uk My phone network is EE
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Advanced IFA Ltd
(@AdvancedIFA) reported
from
Boldon Colliery, England
@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
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Joe Simpson
(@kennydude) reported
from
Seaham, England
@quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!
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gary littlemore
(@glne12) reported
from
Longbenton, England
Terrible @btsport sort it out
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Martin
(@WASNAPPER) reported
from
Whitley Bay, England
2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jo Pilsworth
(@JKPilsworth) reported
@bt_uk Still a problem with no known faults. TV is hardwired to router. You owe me money.
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James D Muir
(@JamesDMuir) reported
@bt_uk just wondering if you have any known issues in the IP17 area? All of my devices are unable to connect to the internet. I’m using 4G on my phone.
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ilatic
(@ilatlc) reported
@NoahreyliCustom @bt_uk my wifi keeps cutting out every 20 minutes please help
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Matt Abrams
(@MattJAbrams) reported
@bt_uk 1/2 Hi Dee This issue isn't surrounding the flatmates move; that was already confirmed and agreed; there is no issue in this regard. The frustration is surrounding your colleague who cancelled my account without my say so, in order for an earlier activation date which resulted in
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Stacey (Lola)
(@Stacey41256907) reported
@bt_uk Such awful service from you you. From signing up to still waiting for my internet to go live. 2nd day of no internet, which is **** for someone who WFH and all I get please wait another 24hrs.. WTF
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DireravenDenial
(@DireravenDenial) reported
@bt_uk Are all your technical support people on Broadband or Fibre always so rude and condescending to customers who have issues with games not working properly. And are they trained to talk back and talk down to a customer? Please explain how that works!
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Lorna Edridge
(@lornaedridge80) reported
@bt_uk I am supposed to have an open reach engineer come out today between 8-1 still not turned up and been advised they have marked the job as completed .... 4th time this has happened ...... terrible service!!!!
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grahamtebbutt
(@grahamtebbutt) reported
@btbusinesscare Can someone ring me today with an update please? Or could @OpenreachHelp help directly? The openreach staff understand what needs doing but somehow that message doesn’t get back to BT????
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AlanPartridgeAhHaa
(@alansbathtime) reported
@bt_uk I live in a FULL coverage of Data and Phone Call postcode according to BT's own web check site yet have never seen more than one bar on my phone and quite often slip to 3G. The term' false advertising' springs to mind
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Sandra Clinton
(@SJC_74) reported
@BTCare I pay for super fast broadband so an NHS worker can wfh. Needed a replacement hub after just a few months. Sent old one back 2 days later. Post office have lost it so now I pay 50 fine because I can’t find the receipt. Would hope for better support in a pandemic!