BT (British Telecom) outages and service status in Wallsend, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Wallsend, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received May 24, 6:30 PM GMT+1.
- Internet (67%)
- Total Blackout (11%)
- Wi-fi (11%)
- Phone (11%)
The latest reports from users having issues in Wallsend come from postal codes NE28 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Wallsend, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wallsend, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wallsend, England
The most recent BT (British Telecom) outage reports came from the following cities: Blyth, Newcastle upon Tyne, Sunderland, Washington, Wallsend, Seaham, and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Blyth
|
Internet | 1 day ago |
|
Newcastle upon Tyne
|
Internet | 6 days ago |
|
Newcastle upon Tyne
|
Internet | 11 days ago |
|
Sunderland
|
Internet | 11 days ago |
|
Washington
|
Total Blackout | 14 days ago |
|
Blyth
|
Internet | 15 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Wallsend, England
Latest outage, problems and issue reports in Wallsend and nearby locations:
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MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England@bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!
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Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England@bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).
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Mark Stokes (@Marksto1983) reported from Seaton Valley, EnglandDunno what hurt’s more my eyes watching that awful Spurs performance or my ears from that awful commentary from Martin Keowen #ARSTOT #Spurs #BTSport
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MBShizzzle (@MbShizzzle) reported from South Shields, England@SFC_Kristian @btsport @mrjakehumphrey He mate. He literally sounds gutted about the goals! Biased as ****
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Dr Peter Hoare ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England@PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?
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BRYAN HEYWOOD (@DUDSY31) reported from South Shields, England@themichaelowen talking utter fkn shit!!! On @btsport on the other hand @mrjakehumphrey talks total sense! #nufc #newcastle #toon
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gemma liddell (@gemlids) reported from Guide Post, England@bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting
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Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England@BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.
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Ceeb 🏴🇺🇦 (@PatternThimble) reported from Cramlington, EnglandWhen I go to hell. I know what's waiting for me. It's the guys and girls at #BT billing. And I'm destined to unravel the web of **** for all eternity. @bt_uk
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niall (@dellynel) reported from Seaton Delaval, England@bt_uk we just tried to cancel @bt tv and internet today as the prices have been put up only to be told we are tied in until the New Year or it will cost us £600 Yearly fixed term contract can't cancel complete and utter con
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Josh Banyard ⚫⚪⚫⚪ (@joshybanyard) reported from Longbenton, EnglandAnyone got a @btsport LOGIN I can borrow for the #nufc match? 🙏🏼 #shybairnsgetnowt
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Callum Thomson (@calthomson10) reported from Newburn, England@btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.
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Andy Brown (@andyb7274) reported from Bedlington, England@MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃
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Graeme Wilson (@graeme_i_wilson) reported from Walker Gate, England@bt_uk The automated 'check my line' service isn't finding the fault.
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Martin (@WASNAPPER) reported from Whitley Bay, England2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved
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Advanced IFA Ltd (@AdvancedIFA) reported from Boldon Colliery, England@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
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Chris Tindall (@chewytheleftie) reported from Gateshead, England@btbusinesscare I moved house in December, you failed to move my Internet so spectacularly that mid January I cancelled the non existing internet. I’ve been sent bills in February & March that I’ve had to phone about. Im just trying to warn other people how bad your service is.
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MrsP (@MrsP1001) reported from Chester-le-Street, England@bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.
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Graeme Wilson (@graeme_i_wilson) reported from Walker Gate, England@bt_uk I moved house in the last year - previously I had sky DSL - copper only and enjoyed better service - this shouldn't be the case. I have another property with VM Docsis service - again a better service - but your core network was built on low cost - 21CN - poor product choices.
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Andrew Morris ⚽️ (@Andymorris74) reported from South Shields, EnglandHow about @skytv giving movie channels for free across all platforms @virginmedia @bt_uk and help keep people at home! Come on, do your bit Sky TV 👍
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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jack250213 (@e4290936) reported@bt_uk calling itself 'customer centric ' grates with me after an internal transfer of my broadband went horribly wrong, then four hard searches on my creditworthiness and three attempts to get BT broadband and a TV package also successfully completed by phone after a time on the phone that I regret all fell through with no explanation or apology. Customer centric? You are having a laugh BT!
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Paul stagg (@Staggly) reported@bt_uk @stokeygurl it’s a massive issue they’ve caused know all about - i can’t see bills or sort my wifi out or even renew a contract - so i’m leaving as they have been rude and unhelpful
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Graeme Davis (@GraemeDavis) reported@bt_uk Thanks for this @bt_uk - i did manage to speak to a BT *human being* and the problem is outside my home, BUT the process has triggered BT to book a fourth appointment to connect me to fibre. I’ve had three engineers who say it is impossible - Grade 2 listed house in a conservation area; cables would need multiple way leaves, no practical cable access to my house which is permitted by Grade 2, difficulty of routing inflexible cables once inside. I’ve accepted this, fibre cannot be installed to my home. How do I cancel the engineer and not rebook the engineer appointment which has been set up? There appears to be a lock on the system where it can only be rebooked even by BT; cancellation is absolutely impossible. Should I try a letter? Any phone process doesn’t work as operatives are not authorised to cancel but can only rebook.
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CFD (@TenFourEverton) reported@bt_uk your current email verify service is useless. As soon as you ask for a verify code you then have to come out of the page to get the email and then the page is lost. Whoever designed this brilliant scheme should be fired as they are an idiot. Please change this NOW
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Gizmo (@Gizmo83508413) reported@bt_uk Done that already. I might be going mad here. It's your sodding website. It shouldn't be down to me to chase a fix ETA on a fundamental problem you have. This should be information on the website and with you, surely?
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Peter Old (@HamPeasyStottie) reported@bt_uk please fix your app. I can't get out of the circular demand for verification and crazy requests to change my login email
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KG40 (@KG40332532) reported@bt_uk I already tried that. It continues to say that fault is on BT's side. Please fix this.
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Tracy Kydd (@injuredcyclist_) reported@bt_uk Have called them and they can't help me they keep saying to reset the router but fault is outside and I would like it fixed as bt broke it so please fix it
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John Richards (@Johnty14) reportedso @bt_uk after no real support over your dm’s as we were going around in circles, with you still not quite understanding that when someone that has an account with you dies, their contract ends. It’s not transferred to their next of kin. We gave notice with the bereavement team
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SeanMynyddLlangynidr 🏴 🇮🇪 🇵🇸 (@SeanLlangynidr) reported@bt_uk I must have spoken to at least a dozen guides over six weeks, spent well over 20 hours of my time listening to lie after lie after lie, and crap muzak. Being told that I have informed BT that problem has been fixed three times is sickening. I've got absolutely nowhere. I'm done.