BT (British Telecom)

BT (British Telecom) Outage Report in Wallsend, Borough of North Tyneside, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Wallsend come from postal codes NE28.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wallsend, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wallsend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wallsend, Borough of North Tyneside, England 12/17/2025 14:25

December 17: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wallsend, Borough of North Tyneside, England

The most recent BT (British Telecom) outage reports came from the following cities: Washington, Wallsend, Blaydon-on-Tyne, Gateshead, Newcastle upon Tyne, Bedlington, Stanley, South Shields, North Shields, Blyth and Seaham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWashington Phone
United KingdomWallsend Internet
United KingdomBlaydon-on-Tyne Internet
United KingdomWallsend Internet
United KingdomGateshead Wi-fi
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Newcastle upon Tyne, England

    @bt_uk My phone network is EE

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk And I NEVER get 4g. Lucky to get 3g!

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.

  • JulieGal1234 Julie Gallagher (@JulieGal1234) reported from Longbenton, England

    @bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @Cazza7 @btsport That’s crap. 🤬

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right

  • Sandancer60 Dave Miller #ButcherXiJinping #BBCFakeNews (@Sandancer60) reported from South Shields, England

    @MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.

  • andydeltic andy (@andydeltic) reported from Gateshead, England

    @bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.

  • liamlcg MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk As ive said i will never have anything to do with bt again

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?

  • Andyburness2 Andy burness (@Andyburness2) reported from Longbenton, England

    @btsport Turn ur phone on silent u stupid old prick

  • laaurenmoore94 lauren moore (@laaurenmoore94) reported from Newcastle upon Tyne, England

    Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂

  • baldymanali Alastair Smith (@baldymanali) reported from Gateshead, England

    @bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted

  • gman_hughes 🐢gman scouser Hughes 😬☠️ (@gman_hughes) reported from Ryton, England

    @bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔

  • heatherpott heather potts (@heatherpott) reported from Walker Gate, England

    @bt_uk please can you respond to my complaint ASAP #poorcustomerservice

  • timhardinguk Tim Harding (@timhardinguk) reported from Whitburn, England

    @bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless

  • QlikStu Stuart Wannop (@QlikStu) reported from Walker Gate, England

    @bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?

  • glne12 gary littlemore (@glne12) reported from Longbenton, England

    Terrible @btsport sort it out

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AdamPitman4 Adam Pitman (@AdamPitman4) reported

    @bt_uk Please help my BT home hub 5 has started constantly resetting itself, turning on and off. Looks like it has expired. I have reset it but still doing the same. How do I go about getting a replacement.

  • TheRabbitHole25 BREAK THE CODE 🙂 🇮🇪 (@TheRabbitHole25) reported

    ....to a game of football. There are obviously bigger & more important issues going. Anyway I will be cancelling @SkySports @btsport & @PremierSportsTV & any other sport subscriptions I have as long as these companies continue to support this tyranny #FreedomOverFascism

  • PimPGA Pim Verschueren (@PimPGA) reported

    @VodafoneUK I am not trying to be a **** here, but I am fed off by companies just giving **** customer service and not being called out on it. I had the same problems with @bt_uk. Unfortunately the help desk people are the face of the company so they get all the heat.

  • jon_paul_ryan Jon (@jon_paul_ryan) reported

    @virginmedia Firstly that it's impossible to get through to anyone on your site. I use a BT mesh WiFi system, this drops out. @bt_uk have said they there is a new virgin update from October you need to install to sort this issue.

  • JLT8683 J (@JLT8683) reported

    @bt_uk @EE @bt_uk It’s impossible to get through to you by phone, live chat or email!!! You’ve been overcharging us for months and now there’s no way to contact you about it. Shocking Custer support

  • amitod Amit Odedra (@amitod) reported

    @bt_uk Great but I'm a BT customer and my connection started dropping daily to now hourly the last three days. Three engineer visits and its still happening.

  • ftmsuperfly Shaun Ritchie (@ftmsuperfly) reported

    @bt_uk are the biggest shower of **** company going Staff lie to customers constantly giving fake promises Total disgrace under normal circumstances but when people are stuck at home and have to try and earn a living but can’t due to BT being worse than shite #fuckyouBT

  • HelenKotonias Helen KC (@HelenKotonias) reported

    @bt_uk I’m having trouble replying to the chat feature as it’s multiple choice questions which doesn’t fit my query.

  • LewisDaly4 Lewis Daly (@LewisDaly4) reported

    @bt_uk your broadband is shocking, serious buffering issues with only 3 devices connected 😡

  • Rob_Bulll Roblola (@Rob_Bulll) reported

    @bt_uk My fibre activation date is today and my old service disconnected. Told I would have minimum disruption. Now says up to midnight to start working. have no service in order to log in for work.