BT (British Telecom)

BT (British Telecom) Outage Report in Wallsend, Borough of North Tyneside, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wallsend, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wallsend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wallsend, Borough of North Tyneside, England 12/24/2024 12:20

December 24: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (9%)

    Phone (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Wallsend, Borough of North Tyneside, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Chester-le-Street, Washington, Sunderland, Cramlington, Hebburn, Blyth, Seaham, South Shields, Consett, Stanley and North Shields.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Internet
United KingdomChester-le-Street Internet
United KingdomWashington TV
United KingdomSunderland Total Blackout
United KingdomCramlington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

  • JulieGal1234 Julie Gallagher (@JulieGal1234) reported from Longbenton, England

    @bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.

  • gemlids gemma liddell (@gemlids) reported from Guide Post, England

    @bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.

  • andydeltic andy (@andydeltic) reported from Gateshead, England

    @bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk And I NEVER get 4g. Lucky to get 3g!

  • heatherpott heather potts (@heatherpott) reported from Walker Gate, England

    @bt_uk please can you respond to my complaint ASAP #poorcustomerservice

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.

  • laaurenmoore94 lauren moore (@laaurenmoore94) reported from Newcastle upon Tyne, England

    Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @Cazza7 @btsport That’s crap. 🤬

  • QlikStu Stuart Wannop (@QlikStu) reported from Walker Gate, England

    @bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?

  • glne12 gary littlemore (@glne12) reported from Longbenton, England

    Terrible @btsport sort it out

  • gman_hughes 🐢gman scouser Hughes 😬☠️ (@gman_hughes) reported from Ryton, England

    @bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔

  • taylersant Tayler (@taylersant) reported from Newburn, England

    @bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.

  • timhardinguk Tim Harding (@timhardinguk) reported from Whitburn, England

    @bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless

  • Andyburness2 Andy burness (@Andyburness2) reported from Longbenton, England

    @btsport Turn ur phone on silent u stupid old prick

  • baldymanali Alastair Smith (@baldymanali) reported from Gateshead, England

    @bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Newcastle upon Tyne, England

    @bt_uk My phone network is EE

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • waynepaulread1 waynepaulread@btinternet.com (@waynepaulread1) reported

    Hi lesley @bt_uk Your" I'm here to help you with any problems page doesn't seem to work lol "

  • ricospurs2 Rico (@ricospurs2) reported

    @btsport @bt_uk I've just cancelled my BT Sport package. Been told it is being ceased today but you will still take payment for this month due to 30 days notice period. Why should I have to pay for a service I wont be able to access?! Why can't you cease after 30 days period?

  • CaptainFeatherB Hann :') (@CaptainFeatherB) reported

    @bt_uk Sure why is your internet so ****?

  • Jxsh_RL Jxsh (@Jxsh_RL) reported

    @Seba_rl7 @bt_uk @TalkTalk I have talktalk, absolute dog **** reliability

  • illers__ jack 🎮 misses LANdon (@illers__) reported

    @bt_uk Hi, every house in our entire neighbourhood has reported 100% outage since FRIDAY, and all fault-finding from ISPs in incapable of detecting any issue and just recommend resetting or replacing the router. It has now been 5 days and replacing routers DOES NOT HELP.

  • Seba_rl7 Seba (@Seba_rl7) reported

    @POLARDDR @bt_uk @TalkTalk Don’t even mate I am fuming. Tried streaming. 65% frame drops due to my Network

  • g_silverfox Silverfox 'G-Dog' (@g_silverfox) reported

    @bt_uk So what is going on with this outage?! My internet went off about 2 hours ago and is still not working now! This is an utter disgrace! Do NOT blame it on the storms either - I won't accept excuses! Fix it!

  • marcnufc Marc Ricalton (@marcnufc) reported

    And AGAIN @bt_uk broadband is not working i dont know why i pay for it, time to cancel the direct debit sick of this ****!!!

  • Jennife30448981 Jennifer McEwan (@Jennife30448981) reported

    @bt_uk Nothing it would appear. I had@a conversation with a colleague who advised she had booked an aerial installation for my mother and my l mother has been advised via Twitter this is not the case. Disgusted. The sheer incompetence is something I have never experienced before!!!

  • Vaughan63GP Vaughan63 (@Vaughan63GP) reported

    @astro_timpeake I live exactly between ipswich and Colchester so not in the middle of nowhere and I get 13 down and 1.8 up. That’s the max that @bt_uk can provide. Shocking in 2022.