BT (British Telecom) Outage Report in Wallsend, Borough of North Tyneside, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Wallsend, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wallsend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Wallsend, Borough of North Tyneside, England
The most recent BT (British Telecom) outage reports came from the following cities: Cramlington, Washington, Newcastle upon Tyne, Stanley, Sunderland, South Shields, Blaydon-on-Tyne and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Wallsend, England
Latest outage, problems and issue reports in Wallsend and nearby locations:
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gary littlemore
(@glne12) reported
from
Longbenton, England
Terrible @btsport sort it out
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Joe Simpson
(@kennydude) reported
from
Seaham, England
@quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.
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Tayler
(@taylersant) reported
from
Newburn, England
@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!
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Dr Peter Hoare ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
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Tim Harding
(@timhardinguk) reported
from
Whitburn, England
@bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless
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gemma liddell
(@gemlids) reported
from
Guide Post, England
@bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting
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Stuart Wannop
(@QlikStu) reported
from
Walker Gate, England
@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
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Philip Robinson
(@unclenobheadCB) reported
from
Shiremoor, England
Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW
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Alastair Smith
(@baldymanali) reported
from
Gateshead, England
@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
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lornafay
(@lornafaym) reported
from
Seaham, England
Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬
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Martin
(@WASNAPPER) reported
from
Whitley Bay, England
2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved
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Steve Wallwork
(@stevewallwork) reported
from
Annfield Plain, England
@lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏
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Advanced IFA Ltd
(@AdvancedIFA) reported
from
Boldon Colliery, England
@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Newcastle upon Tyne, England
@bt_uk My phone network is EE
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heather potts
(@heatherpott) reported
from
Walker Gate, England
@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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TH
(@TH_Muso) reported
@bt_uk I have DM’d you. However I am appalled that your current service isn’t working so you try and sell me more expensive products.... that really isn’t how it works.......
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S H A H
(@5haah) reported
Due to @bt_uk @OpenreachHelp giving wrong door number to sky of the new resident two doors down, @SkyUK have disconnected my INTERNET, (was advised by letter, but got it late). NOW can take up to 2 weeks for my family of 6 to have the NET. #bt #sky #london
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Blah Blah Blah
(@thebelahbelah) reported
@bt_uk why you just support Essential broadband on our area. I hate #sky and I want to switch but your connection is slow as well.
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Richard Wilkinson
(@WilkieTong) reported
@bt_uk Why pay £10 more than a new customer when I’ve been with 42 years?? 😡
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Michael Nichol
(@Nichol_5) reported
@bt_uk are the biggest set of thieving bags of **** I’ve known!! Ended my contract in January and they’re still harassing me for money NOW! Wouldn’t recommend these bunch of scumbags to my worst enemy. Disgraceful
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AAIE
(@AAIE_S) reported
@bt_uk we have no Internet- our hub has just stopped working flashing green to red. Is there an issue or is our hub broken??
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Gary Young
(@garytyoung) reported
@bt_uk Not delayed just too long of waiting time for installations. Causing problems working from home with 4g mini hub not the best of signal.
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Justsumguy
(@Justsum32062003) reported
@jayseawho @bt_uk I can help... Well as much as I can't because it's not a feature available on consumer units. Hope the info at least helps I guess
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Phil
(@mrcessna) reported
@bt_uk My broadband has slowed by 90% reported last week and not fixed yet. Bad for my image? Certainly!
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Justsumguy
(@Justsum32062003) reported
@Nichol_5 @btsport @bt_uk So, yes that's exactly what happens when a minimum term of a contract ends, it doesnt stop the service....