BT (British Telecom) Outage Report in Consett, County Durham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Consett, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 18: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Consett, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Wallsend, Blaydon-on-Tyne, Gateshead, Newcastle upon Tyne, Hexham, Stanley, Durham and Crook.
| City | Problem Type | Report Time |
|---|---|---|
 Wallsend |
Internet | |
| Blaydon-on-Tyne |
Internet | |
| Wallsend |
Internet | |
| Gateshead |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Consett, England
Latest outage, problems and issue reports in Consett and nearby locations:
-
Chris Tindall
(@chewytheleftie) reported
from
Gateshead, England
@bt_uk I can’t wait for next month when I get another bill for a service I cancelled in January
-
Josh Banyard ⚫⚪⚫⚪
(@joshybanyard) reported
from
Longbenton, England
Anyone got a @btsport LOGIN I can borrow for the #nufc match? 🙏🏼 #shybairnsgetnowt
-
Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@bt_uk It’s down on all platforms I’m trying to log into except my iPhone which I don’t log out of…
-
Mazza 66
(@66_mazza) reported
from
Walker Gate, England
@bt_uk PLEASE HELP I haven't even joined you yet (30th) and unable to even activate account...believe me I've had my DOB for 56yrs!!!& 100% know name of my first pet!not impressed!😫
-
sewellpaul@lfc
(@SoSureSewell) reported
from
Newcastle upon Tyne, England
Shocking service from @bt_uk. No compassion at all from you as a company. Lost my job & my home and now you want to destroy my credit scores. Nearly £500 charges for leaving early. 8 months in to a 24 month contact does not seem fair to me 😥😥
-
Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@bt_uk broadband outage in DH77DD affecting *both* BT and Sky customers. According to Sky (your website doesn’t acknowledge it) since 11:30 last night. What’s going on?
-
Teddy
(@Martin756901511) reported
from
Newcastle upon Tyne, England
Hi @bt_uk, I moved in my new house two weeks today and I still have no internet and your doing nothing to fix it. I have had to cancel Sky twice and they are booked this Friday. I would like this sorted with an engineer visit tomorrow.
-
andy
(@andydeltic) reported
from
Gateshead, England
@bt_uk Morning folks, I’ve lost my full fibre connection. I’ve logged it etc via the website. Is there an issue at the exchange or is this scheduled maintenance? Thanks in advance Andy
-
⚕ ᑕᕼᖇIS ⚕
(@kicka11) reported
from
Newcastle upon Tyne, England
@MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.
-
Andrew Davis
(@andrew14ad) reported
from
Newcastle upon Tyne, England
@msmith850 @btsport Never in doubt they are back
-
davidnufc22
(@1ONEBOBBYROBSON) reported
from
Dunston, England
who ******** is that idiot commentator on #btsport @btsport she hasnt got a clue #NUFC
-
Yvonne Ritchie #against hate, corruption, Brexit
(@yeritchie) reported
from
Prudhoe, England
@btsport Why is the stream buffering on Android?? Never had issue before.
-
Chris Tindall
(@chewytheleftie) reported
from
Gateshead, England
@btbusinesscare I moved house in December, you failed to move my Internet so spectacularly that mid January I cancelled the non existing internet. I’ve been sent bills in February & March that I’ve had to phone about. Im just trying to warn other people how bad your service is.
-
Stephen Davies
(@man_of_gwent) reported
from
Harlow Hill, England
Absolutley shocking customer service from @bt_uk. Left hand not speaking to right hand resulting in my service cancellation. Nothing but issues from start to finish! My advice - steer clear
-
Michael Chaney
(@ChaneyMichael) reported
from
Dunston, England
@gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.
-
Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…
-
Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@bt_uk I’m still down on all platforms (apart from my iPhone which I don’t log out of)
-
Mazza 66
(@66_mazza) reported
from
Walker Gate, England
@bt_uk please may I have a new telephone?Im a new customer & my old handset is no longer compatible!🤞🙏
-
Chris Tindall
(@chewytheleftie) reported
from
Gateshead, England
@bt_uk the worst service in the UK. I’m still getting bills for a service I stopped in January. Absolutely shambolic. I stopped being a customer 3 months ago yet here I am on hold to BT. What a joke.
-
Paul Mackie
(@paulmac708) reported
from
Consett, England
@bt_uk Don't suppose you're having any issues in the Consett area are you? My internet connection just disappeared
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Bobby Bridge
(@bobby_bridge) reported
Anybody experienced this issue I’d like to hear from you please. I have @btsport through @SkyHelpTeam - but now I have a second Sky Q digibox, in another room, the BTsport channels are not playing/available on it, but fine on my main Sky box. Is there a way of making this happen!
-
Ian Brazier
(@Ian_P_Brazier) reported
I was thinking about customer service today and thought companies really are shocking @bt_uk still waiting for a promised router, @skytv still waiting for a promised email on refund, @beaconmedgroup still waiting for a promised call for an appointment #poorservice
-
SoloH
(@SolangeHec) reported
@bt_uk a huge nuisance as I have work to do & am unable to do ANYTHING from home & already missed a day of work. I’m a new customer & moved less than a month ago to avoid issues! We are in a lockdown & there is nowhere for me to use inet, unless I sit outside Tesco for 5 days??
-
Anika Zubair
(@anikazubair_) reported
@MattMyszkowski @BTCare I feel the same about @Hyperoptic - I’ve been a customer for years, but it would actually be cheaper for me to cancel my plan and buy a new Black Friday deal. What’s wrong with this customer model in telecommunications?!?
-
alv
(@alvin29may) reported
@bt_uk I am tired of paying top dollar for a service that does not work. Another evening of sport ruined by service being unwatchable.
-
Mark Wale
(@markwale84) reported
@bobby_bridge @btsport @SkyHelpTeam Have you cancelled BT sport with BT that could be causing an issue. What message are you getting on the mini box?
-
CustomerSuccessMatt ☁️
(@MattMyszkowski) reported
@anikazubair_ @BTCare @Hyperoptic And the solution I've been given is I need to contact them. How about just adjusting my price?!
-
gwr are crap
(@MadAboutAFC) reported
@MarcAllera @EE @bt_uk Your network might be able to cope, but with excuses from customer service staff about how busy they are I’d guess they can’t cope with how bad the service is, or they wouldn’t be so busy. Yet another ceo so out of touch with his business
-
NerdShredz
(@NerdShredz) reported
Sorry peeps had to stop stream early @bt_uk Having issues in my area. Hopefully back to normal come Sunday 💙 #BT #Internet #Streaming
-
Stevo Lewis 🏴
(@stevo_lewis) reported
@bobby_bridge @bt_uk Fastest way to speak to someone at Sky is to cancel your direct debit 👍🏻