BT (British Telecom) Outage Report in Consett, County Durham, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Consett, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (61%)
-
Wi-fi (14%)
-
Phone (11%)
-
E-mail (7%)
-
Total Blackout (6%)
-
TV (1%)
Live Outage Map Near Consett, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Durham, Chester-le-Street and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Consett, England
Latest outage, problems and issue reports in Consett and nearby locations:
-
Alastair Smith
(@baldymanali) reported
from
Gateshead, England
@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
-
Daniel Jenks
(@DanielJenks89) reported
from
Sunderland Bridge, England
@bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?
-
Darryl Arnett
(@d4rryl23) reported
from
Chester-le-Street, England
@bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do
-
Andy burness
(@Andyburness2) reported
from
Longbenton, England
@btsport Turn ur phone on silent u stupid old prick
-
Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk And I NEVER get 4g. Lucky to get 3g!
-
Julie Gallagher
(@JulieGal1234) reported
from
Longbenton, England
@bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.
-
Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right
-
Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Newcastle upon Tyne, England
@bt_uk My phone network is EE
-
Peter Foster
(@foslar71) reported
from
Consett, England
Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.
-
Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
-
Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
A new development on the BT issue. Had a call following my Tweet from a person @bt_uk apologising for yesterday. Early termination fee waived, apology accepted and relationship restored. Both agreed that this wasn’t the way it should happen but impressed with the resolution.
-
Harry Barham
(@HarrymBarham) reported
from
Newcastle upon Tyne, England
Oh dear @bt_uk… Offered a new contract twice, but my acceptance has been ignored then was supposed to be transferred on a call today but the transfers are broken so was given a direct number…. for the wrong department, who are now panicking because they’re getting random calls
-
shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@Cazza7 @btsport That’s crap. 🤬
-
Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
10+ years (probably more) of being a loyal @bt_uk @BTGroup customer and they couldn’t waive the early termination fee liable because my new move means I can’t transfer the contract to my temporary property. I will never use them again.
-
andy
(@andydeltic) reported
from
Gateshead, England
@bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks
-
🐢gman scouser Hughes 😬☠️
(@gman_hughes) reported
from
Ryton, England
@bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔
-
lauren moore
(@laaurenmoore94) reported
from
Newcastle upon Tyne, England
Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂
-
Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
-
Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.
-
Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Kraken
(@the_welder_p32) reported
@Angels35Karen @bt_uk Ask for one of those router's that has 4g built in. If the main line drops switches over to the mobile network
-
Alex Leslie Richards
(@alexrichards94) reported
@FrenchyWHU @btsport You need to cancel it mate
-
Shauna Copp
(@Copp1Shauna) reported
@bt_uk why is it so difficult to make and log a complaint with your company? Especially when it is your mistake and shoddy workmanship that has caused distress and no tv or internet?
-
Gallivant Travel
(@TravelGallivant) reported
@BTCare after 16 years of loyal custom upgrading to BT business about a 1 ago + 6 Emails on Premium service appalled by the sheer incompetence of BT. Fortunately, we have it all in writing and someone writing that our email is blocked because we are abroad?? Enough is enough!!🤬
-
John Alastair Cook
(@Jacalakie) reported
@bt_uk That two 'tasks' are needed therefore two sets of engineers are required. For someone like Margaret, there should be a real sense of urgency...its simply appalling to treat our old and very vulnerable in such a way! Fault Ref: VOL055-4430278019755.
-
John Alastair Cook
(@Jacalakie) reported
A @BritishTelcom @bt_uk customer for over 50 yrs Margaret at 95 relies heavily on her phone line for her emergency button system & communication with the outside world. You’d think a fault on her phone line would be dealt with as a priority - being told AT least 48 hrs! FFS!
-
John Alastair Cook
(@Jacalakie) reported
@BritishTelcom @bt_uk The reply I've received via that DM is basically "The standard lead time to repair any fault is 2 working days" It's strange BT can't see how appalling this is - 50yrs a customer, 95yrs old, no family and her phone is 'literally' her life-line! @BBCLookEast one for you maybe?
-
jiene
(@jieneee) reported
@bt_uk is your wifi down in lowestoft? i haven’t got a landline to check for shortages
-
Heth
(@IndyHeth) reported
Hi @bt_uk. Our broadband has been down since yesterday and your online troubleshooting is going round in circles continually retesting the speed when trying to arrange an engineer appointment. Can I please speak to someone on the phone?
-
Neil Procter
(@ProcterNeil) reported
@bt_uk why is it that I can predict when my fibre is going to go down by checking the weather forecast? Surely a little bit rain shouldn’t mean I lose connection EVERY time?