BT (British Telecom) Outage Report in Consett, County Durham, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Consett, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Consett, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Gateshead and Stanley.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Consett, England
Latest outage, problems and issue reports in Consett and nearby locations:
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@BBCWatchdog Please investigate @bt_uk and their appalling attitude to fixing our Digital Voice landline. Been unable to receive calls for weeks & we have worried, elderly parents who cannot call us. A trail of broken promises and still taking our money. #CustomerService #bt
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)
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Tom Russell
(@TomORussell) reported
from
Hexham, England
Dear people of the UK. If you are thinking of switching your landline to @bt_uk, STOP! It’s not worth all the hassle and crap that these people will pile upon you to get your landline sorted. Please RT for everyone’s sake. #CustomerReview #customerexperience #bbcwatchdog
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@bt_uk Just heard from you. Because of this Digital Voice issue I have to be without phone and broadband for 2 weeks! Is this the 1980’s? I have 3 teenagers learning and running a business from home. What kind of business are you running? @BBCWatchdog
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Tayler
(@taylersant) reported
from
Newburn, England
@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
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Steve Wallwork
(@stevewallwork) reported
from
Annfield Plain, England
@lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.
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Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).
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Dr Peter Hoare ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@bt_uk The catalogue of ridiculous BT errors continues. STILL NO HOME TELEPHONE NUMBER DESPITE HOURS OF TRYING TO GET THIS RESOLVED. Yet more broken promises to ring me back and resolve. IS THIS A WIND UP? @BBCWatchdog
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Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
@BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@bt_uk Joined BT weeks ago. Cannot receive landline calls. How many times do I have to report a problem with my landline before someone does something about it? Is there a magic number? Sick and tired of being fobbed off. #bt #CustomerService
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Tory 1
(@charming_man_) reported
from
Newcastle upon Tyne, England
@bt_uk can we have an update on the outage Middlesbrough TS5
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Mike Charlston
(@mikecharlston) reported
from
Witton-le-Wear, England
@bt_uk We currently have @skytv but after a week of little to no signal, the sky engineers have confirmed it’s an issue with trees out issue of our garden so sky looks like a no go! We currently have sky q in three rooms, do bt allows three boxes in the same house??
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John Pollard
(@yeltzland) reported
from
Hexham, England
Having to watch Chorley v Derby with the the sound off. The fake crowd noise is always awful, but @btsport think the Chorley crowd would normally sound like an under 9s swimming gala 🙄
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@bt_uk It’s down on all platforms I’m trying to log into except my iPhone which I don’t log out of…
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Michael Chaney
(@ChaneyMichael) reported
from
Dunston, England
@gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.
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Tom Russell
(@TomORussell) reported
from
Hexham, England
Guess what @bt_uk. Another member of your team promises to call us today about our ongoing landline problems, & another promise broken. That’s at least 5 people from your team who have over promised & never delivered. Shameless. #bbcwatchdog @BBCWatchdog
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Jess Atkinson
(@jessatkinson95) reported
from
Hexham, England
@bt_uk think it’s pretty poor that you tell people their broadband can take up to 11:30pm to work when they move house. When exactly am I supposed to tel you, no it hasn’t worked, and now I cannot work from home. This was the whole reason I took YESTERDAY off 😤
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Feyyore
(@Feyyore) reported
@bt_uk Seems there is a rather large outage in Plymouth currently. In the PL6 area myself. Any updates as the service page says as usual Nothing wrong. D:
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Tina Mitchell
(@Tinamitt) reported
@bt_uk 5 person family SIM package customer here. You’ve just disconnected 3 of them for no reason. Finally got through to “customer services” and told it’s irreversible and new numbers is only solution. I’ve had mine 20+ years!Is this really what you call good customer service?
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Liz F
(@Lizcf) reported
@bt_uk any update on our total Broadband outage please? App is still saying 2 days to be resolved?? No progress at all today? Thanks
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Atomic Sloth
(@Hydrafury) reported
@bt_uk Your customer help is fairly rubbish all automated. We will come around tomorrow make sure someone is in! text amend to change so only choices Wednesday or Thursday I want to book a date some can be in ffs
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Sarcastit©️
(@Sarcastit) reported
@bt_uk I haven’t , never heard of them
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KSped
(@Capcom_VS_Karl) reported
@bt_uk my internet went down but is now half working. Some of my devices will find the network but refuse to connect to the internet. Some devices are completely fine. I've restarted the router and every device but nothing has worked to get the affected devices online. Now what?
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@Lins1969
(@Lins1969_) reported
@nadinematheson @bt_uk Ooooo my ring doorbell went down today!!!
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Davey
(@davidngugi700) reported
It's okay when @premierleague legends inspire modern game with their punditry but we can never as well forget their costly inaccuracies that had impact in results of their days @SkySportsPL @btsport there can be better ways to allow everyone to write themselves history
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bel
(@annabelwalker_) reported
@bt_uk horrendous service from @bt_uk. Been without a phone line for 1 week after being told an engineer would come out - heard nothing since. Can you please help?
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Hamzah
(@ParkarHamzah) reported
@bt_uk And what about the isshe at hand? When are you guys going to fix this issue ASAP. We deserve to know. We cannot wait till Friday. Otherwise, I may aswell switch the company provider.