BT (British Telecom)

BT (British Telecom) Outage Report in Consett, County Durham, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Consett, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Consett, County Durham, England 03/23/2026 03:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Consett, County Durham, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne and Stanley.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomStanley Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • baldymanali Alastair Smith (@baldymanali) reported from Gateshead, England

    @bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted

  • QlikStu Stuart Wannop (@QlikStu) reported from Walker Gate, England

    @bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    Guess what @bt_uk. Another member of your team promises to call us today about our ongoing landline problems, & another promise broken. That’s at least 5 people from your team who have over promised & never delivered. Shameless. #bbcwatchdog @BBCWatchdog

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    Dear people of the UK. If you are thinking of switching your landline to @bt_uk, STOP! It’s not worth all the hassle and crap that these people will pile upon you to get your landline sorted. Please RT for everyone’s sake. #CustomerReview #customerexperience #bbcwatchdog

  • glne12 gary littlemore (@glne12) reported from Longbenton, England

    Terrible @btsport sort it out

  • stevewallwork Steve Wallwork (@stevewallwork) reported from Annfield Plain, England

    @lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @bt_uk The catalogue of ridiculous BT errors continues. STILL NO HOME TELEPHONE NUMBER DESPITE HOURS OF TRYING TO GET THIS RESOLVED. Yet more broken promises to ring me back and resolve. IS THIS A WIND UP? @BBCWatchdog

  • jessatkinson95 Jess Atkinson (@jessatkinson95) reported from Hexham, England

    @bt_uk think it’s pretty poor that you tell people their broadband can take up to 11:30pm to work when they move house. When exactly am I supposed to tel you, no it hasn’t worked, and now I cannot work from home. This was the whole reason I took YESTERDAY off 😤

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?

  • DanielJenks89 Daniel Jenks (@DanielJenks89) reported from Sunderland Bridge, England

    @bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?

  • heatherpott heather potts (@heatherpott) reported from Walker Gate, England

    @bt_uk please can you respond to my complaint ASAP #poorcustomerservice

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @bt_uk Joined BT weeks ago. Cannot receive landline calls. How many times do I have to report a problem with my landline before someone does something about it? Is there a magic number? Sick and tired of being fobbed off. #bt #CustomerService

  • PHoare1963 Dr Peter Hoare ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Newcastle upon Tyne, England

    @bt_uk My phone network is EE

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @BBCWatchdog Please investigate @bt_uk and their appalling attitude to fixing our Digital Voice landline. Been unable to receive calls for weeks & we have worried, elderly parents who cannot call us. A trail of broken promises and still taking our money. #CustomerService #bt

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @bt_uk Just heard from you. Because of this Digital Voice issue I have to be without phone and broadband for 2 weeks! Is this the 1980’s? I have 3 teenagers learning and running a business from home. What kind of business are you running? @BBCWatchdog

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)

  • taylersant Tayler (@taylersant) reported from Newburn, England

    @bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!

  • yeltzland John Pollard (@yeltzland) reported from Hexham, England

    Having to watch Chorley v Derby with the the sound off. The fake crowd noise is always awful, but @btsport think the Chorley crowd would normally sound like an under 9s swimming gala 🙄

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Lizmatthews87 Tears and Tantrums 💚🤍💜 (@Lizmatthews87) reported

    Wish I had never bothered to renew with @bt_uk ordered a sim never received cannot get through to anyone to tell them sent a complaint and still nothing yet I've been charged! Thanks for that!

  • goodchildjourno sophie goodchild (@goodchildjourno) reported

    And don't @bt_uk advise plugging into hub. Mine isn't near the phone. Perhaps a well-paid manager could test the 'customer experience' for a change.

  • beard_karen KB (@beard_karen) reported

    I thought sky Internet was bad ... @bt_uk is even worse 🤬🤬 And customer service is about just as good.

  • michmosh85 michelle lumby (@michmosh85) reported

    @bt_uk how is it possible that when you move home both previous and new occupants are with yourselves that you cut one line & then 2 week wait to be reconnected can't work from home and children can't do homework, brilliant customer service

  • MrAndyMich Andy Mich (@MrAndyMich) reported

    @bt_uk @BTCare I have a question about the BT smart hub I use and a message I am getting on my iOS devices. Would it be possible to DM you to get some help on this please?

  • theGrit_music The Grit (@theGrit_music) reported

    @Daria_QT @bt_uk @BorisJohnson They're useless. Overcharged me on numerous occasions. I never quite have the energy to go through the pain of swapping companies though. I should have done years ago. This may swing the balence.

  • goodchildjourno sophie goodchild (@goodchildjourno) reported

    Get your act together @bt_uk . Communications fail re Digital Voice switch over. Customers left without new phones. Glitch means orders not being processed.

  • Daria_QT Daria 🇬🇧🇪🇺🌹🧡💚 (@Daria_QT) reported

    @theGrit_music @bt_uk @BorisJohnson Won’t touch them with a barge pole - absolutely awful company. I’m so grateful we have alternate options that are infinitely better.

  • techienickb Nick Brown ☁ (@techienickb) reported

    @SoddenGecko @bt_uk Do they have a complaints email/telephone, I'd raise it as a complaint and demand compenstation. If they refuse take it to @Ofcom

  • jmilprint Jazza (@jmilprint) reported

    If BT sports manage to unload EPL and Champions league rights then I take it they will be closing the channel down? #btsport