BT (British Telecom) Outage Report in Consett, County Durham, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Consett, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Consett, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Blaydon-on-Tyne, Crook, Gateshead, Wallsend and Hexham.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Blaydon-on-Tyne |
Internet | |
| Crook |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Consett, England
Latest outage, problems and issue reports in Consett and nearby locations:
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Julie Gallagher
(@JulieGal1234) reported
from
Longbenton, England
@bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.
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Andy burness
(@Andyburness2) reported
from
Longbenton, England
@btsport Turn ur phone on silent u stupid old prick
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Newcastle upon Tyne, England
@bt_uk My phone network is EE
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Tayler
(@taylersant) reported
from
Newburn, England
@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
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Stuart Wannop
(@QlikStu) reported
from
Walker Gate, England
@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
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heather potts
(@heatherpott) reported
from
Walker Gate, England
@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
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Daniel Jenks
(@DanielJenks89) reported
from
Sunderland Bridge, England
@bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk And I NEVER get 4g. Lucky to get 3g!
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.
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Alastair Smith
(@baldymanali) reported
from
Gateshead, England
@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
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gary littlemore
(@glne12) reported
from
Longbenton, England
Terrible @btsport sort it out
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🐢gman scouser Hughes 😬☠️
(@gman_hughes) reported
from
Ryton, England
@bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔
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andy
(@andydeltic) reported
from
Gateshead, England
@bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right
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shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@Cazza7 @btsport That’s crap. 🤬
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Dr Peter Hoare ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?
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lauren moore
(@laaurenmoore94) reported
from
Newcastle upon Tyne, England
Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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WhitFitPT
(@IainWhitakerPT) reported
@bt_uk hi, my BT hub has been flashing pink for the last 4 hours. Switching off and back on makes no difference and the BT app says no issues in my area. What gives?
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Andy P
(@AndyisLive) reported
@btsport what is this BS, wrong password so now I have to wait 20 minutes missing the game I want to be watching to try and log in again, BT sports you're F AWFUL
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Bekka
(@bekka141) reported
@bt_uk what is going on - no Internet for 3 days. You said it would be fixed by 15.31 today and it’s still down - such awful service. No communication from your end unless I call you 😡😡
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clare
(@claire1899) reported
@bt_uk mis-sold a service by one of your retentions team recently and then was promised two months credit which surprise surprise has never materialised. Some of your team need retraining! An absolute joke.
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Kevin Pocock 🌳
(@KevinPocock) reported
@TRS0211 @bt_uk Adding to this. Terrible service for what is charged. Refund requested please - absolutely nobody is paying for unreliable or edited highlights they can otherwise find on YouTube. It's such bad service, and no apology or suggestion of a refund partial or otherwise.
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TTony Rolls
(@tonyrolls) reported
@bt_uk Hi I'm having trouble with your my bt app, it has let me create an account put in passwords etc, but when I actually try to log in it says there is a problem and try later. I've had this for a few days now. Any help or thoughts. Thanks
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livedrama
(@LivedramaInfo) reported
My elderly parents have been left with no phone for a minimum of 18 days. @bt_uk admit they are at fault but can't get their phone working until 10th April. Seriously?! What happens if they fall or need help? Where's the customer care?
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John
(@johnny_rascal) reported
@btsport @btsportmotogp found the full race! Half way down the page after being told who won it straight away when clicking on motogp! Fix your set up! This is 2023 and worse than what you used to have! #Poor #disapponted
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James Michaelson
(@JamesMi38045398) reported
@btsport id like a full refund on my subscription your ufc coverage is awful
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donna ibrahim
(@donnaibrahim6) reported
@bt_uk WORST WIFI provider 3 month of problems, everytime they send an engineer who says wait and see!!! they are beyond unreliable. Virgin was so much better and consisitent . BT are a complete joke and more expensive !!!!