BT (British Telecom) Outage Report in Consett, County Durham, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Consett, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 17: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Consett, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Wallsend, Blaydon-on-Tyne, Gateshead, Newcastle upon Tyne, Hexham, Stanley, Durham and Crook.
| City | Problem Type | Report Time |
|---|---|---|
 Wallsend |
Internet | |
| Blaydon-on-Tyne |
Internet | |
| Wallsend |
Internet | |
| Gateshead |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Consett, England
Latest outage, problems and issue reports in Consett and nearby locations:
-
Tayler
(@taylersant) reported
from
Newburn, England
@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
-
andy
(@andydeltic) reported
from
Gateshead, England
@bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks
-
Darryl Arnett
(@d4rryl23) reported
from
Chester-le-Street, England
@bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do
-
Alastair Smith
(@baldymanali) reported
from
Gateshead, England
@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
-
Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.
-
Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
-
Andy burness
(@Andyburness2) reported
from
Longbenton, England
@btsport Turn ur phone on silent u stupid old prick
-
🐢gman scouser Hughes 😬☠️
(@gman_hughes) reported
from
Ryton, England
@bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔
-
gary littlemore
(@glne12) reported
from
Longbenton, England
Terrible @btsport sort it out
-
Daniel Jenks
(@DanielJenks89) reported
from
Sunderland Bridge, England
@bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?
-
Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right
-
heather potts
(@heatherpott) reported
from
Walker Gate, England
@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
-
shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@Cazza7 @btsport That’s crap. 🤬
-
Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Newcastle upon Tyne, England
@bt_uk My phone network is EE
-
Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.
-
Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
-
Stuart Wannop
(@QlikStu) reported
from
Walker Gate, England
@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
-
lauren moore
(@laaurenmoore94) reported
from
Newcastle upon Tyne, England
Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂
-
Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk And I NEVER get 4g. Lucky to get 3g!
-
Julie Gallagher
(@JulieGal1234) reported
from
Longbenton, England
@bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Abby Etchells
(@moominbuhay) reported
@bt_uk can you please let me know how to proceed? I have a phone line with you through sky. I have had no internet since 6.30. Contacted sky and no issue their end. They’ve said it must be a bt outage but I can’t find any information anywhere. I need the internet for work asap.
-
Dan White
(@CaptSauve) reported
@bt_uk Internet came back online later that morning. I was supposed to have been notified by text when the outage was fixed, but that didn't happen.
-
Dame Luna
(@MoonCow77) reported
@teabreak71 @bt_uk It's been nearly 24 hours now that it's been down, how long does it take!? You'll take the money out of my bank quick enough though won't you.
-
Video Game Violence
(@VG_Violence_) reported
@bt_uk @BTGroup are actually the worst company. Just adding random things to my account, no correspondence at all and then charging me for it. Then a "manager" come on to chat and has zero brain cells...
-
kaye moors
(@kayemoors) reported
@neil_albiston @bt_uk Think the timing of the strikes and the problems we’ve had seem to have coincided. Would not have had a clue if they had any strikes in the previous 37 years.
-
Alison North
(@allynorthwriter) reported
@bt_uk I have tried repeatedly and at great length. Since it was months ago that I sent the thing back, no I don't have proof of postage. What do you think I did with it, swapped it for a leg of lamb down the pub?
-
Lucy Elizabeth
(@lucyewynn) reported
@bt_uk Is there any way to cancel a BT Sport subscription that doesn't involve sitting on hold for another 27 minutes please? This is ridiculous.
-
Video Game Violence
(@VG_Violence_) reported
@bt_uk Im currently in a chat with a "manager" named suvam who hasnt replied to me in over 12 minutes.. great service btw.
-
Alison North
(@allynorthwriter) reported
@bt_uk I have tried repeatedly and at great length. Since it was months ago that I sent the thing back, no I don't have proof of postage. What do you think I did with it, swapped it for a leg of lamb down the pub?
-
Pat Harkin
(@PatHarkin7) reported
@btsport Everyone sayIng BT should be back covering Scottish football should be having second thoughts . In the studio for the draw an English presenter and 3 English pundits . At least Boyd isn't on but piss poor from BT and severely weakens their case to cover our game