BT (British Telecom) Outage Report in Consett, County Durham, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Consett, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Consett, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Blaydon-on-Tyne, Wallsend, Hexham and Stanley.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Consett, England
Latest outage, problems and issue reports in Consett and nearby locations:
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Steve Wallwork
(@stevewallwork) reported
from
Annfield Plain, England
@lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
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Julie Gallagher
(@JulieGal1234) reported
from
Longbenton, England
@bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.
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Tayler
(@taylersant) reported
from
Newburn, England
@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk And I NEVER get 4g. Lucky to get 3g!
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Alastair Smith
(@baldymanali) reported
from
Gateshead, England
@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
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heather potts
(@heatherpott) reported
from
Walker Gate, England
@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
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🐢gman scouser Hughes 😬☠️
(@gman_hughes) reported
from
Ryton, England
@bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔
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Stuart Wannop
(@QlikStu) reported
from
Walker Gate, England
@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Newcastle upon Tyne, England
@bt_uk My phone network is EE
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gary littlemore
(@glne12) reported
from
Longbenton, England
Terrible @btsport sort it out
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).
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John Pollard
(@yeltzland) reported
from
Hexham, England
Having to watch Chorley v Derby with the the sound off. The fake crowd noise is always awful, but @btsport think the Chorley crowd would normally sound like an under 9s swimming gala 🙄
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Daniel Jenks
(@DanielJenks89) reported
from
Sunderland Bridge, England
@bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.
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Jess Atkinson
(@jessatkinson95) reported
from
Hexham, England
@bt_uk think it’s pretty poor that you tell people their broadband can take up to 11:30pm to work when they move house. When exactly am I supposed to tel you, no it hasn’t worked, and now I cannot work from home. This was the whole reason I took YESTERDAY off 😤
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Dr Peter Hoare ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Dakin
(@LeicTig_RedSox) reported
@btsport Why is your my tv web site so rubbish when trying to sort out problems. I was trying to watch Greavesie when it came up parental control, put in code number. Parental control isn’t activated on the account. Trying to sort the issue is annoying.
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🔰Red_Devil🔰
(@MrRedDevil27) reported
@btsport sort you damn app out, constantly crashing or freezing!!!!
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Mixed Martial Arts
(@MixedMartialAr) reported
@lochs_and_glens @L2Jonnie @btsport Also shut down the Telex network. And Ceefax too. Bunch of currently-relevant bigots.
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Angie
(@lil_angi) reported
@bt_uk how can I help boost my WiFi? Set up my sons gaming computer upstairs in his room....the Internet signal is crap! Had no bother when it was downstairs!
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Hugh Milsom
(@hugh_milsom) reported
@bt_uk Do you actually respond to tweets or just simply ignore them? I told you yesterday of a bb speed issue which you have chosen to ignore. Thank you!
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Jeremy Trevathan
(@JezzaTrev) reported
from
Hammersmith, England
Why is my broadband not working in West London @bt_uk?
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Richard Johnston
(@Richcanbake) reported
@bt_uk Due to how poorly we were treated we are going to find a different provider. Unless you have a private way I can share the problem with you, as the previous people we spoke to were not helpful at all.
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Lia Roguszka
(@L14OLA) reported
from
Chellaston, England
@btsportmotogp the monthly pass on @btsport is down ! This is useless !!! My monthly subs didn’t auto renew and now it’s down !!!! When can I get in to motogp?? You’ve taken the £25 but not delivered
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Mick Lumley
(@MickLum) reported
@btsport why am I paying an arm and a leg for MotoGP coverage in SD, plus another chunk for viewing on a 2nd box when @ITV4 are showing it free in HD? It's bad enough paying through the nose for football I have no interest in watching, now this. Up your game or lose a customer
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Richard Johnston
(@Richcanbake) reported
Very disappointed with @bt_uk for how poorly they have treated the vulnerable adults I support. Three and a half hours of chats with 4 different people, that got us nowhere. Misinformation, taking and asking for more, passing the blame #poorcustomerservice #vulnerableadults