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BT (British Telecom)

BT (British Telecom) outages and service status in Consett, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Consett, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • 60% Internet (60%)
  • 20% Wi-fi (20%)
  • 20% Phone (20%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Consett, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Consett, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 7: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Consett, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, and Wallsend.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 12 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Consett, England

Latest outage, problems and issue reports in Consett and nearby locations:

  • QlikStu
    Stuart Wannop (@QlikStu) reported from Walker Gate, England

    @bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?

  • taylersant
    Tayler (@taylersant) reported from Newburn, England

    @bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!

  • JohnRobson18
    John Robson (@JohnRobson18) reported from Wallsend, England

    I predict spurs to lose 5 -0 they are awful. @btsport

  • PHoare1963
    Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?

  • timlibrarian
    Tim Fowler (@timlibrarian) reported from Bearpark, England

    @bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595

  • MrsP1001
    MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.

  • andydeltic
    andy (@andydeltic) reported from Gateshead, England

    @bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks

  • breenster
    breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.

  • kphilchris
    Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.

  • 66_mazza
    Mazza 66 (@66_mazza) reported from Walker Gate, England

    @bt_uk please may I have a new telephone?Im a new customer & my old handset is no longer compatible!🤞🙏

  • joshybanyard
    Josh Banyard (@joshybanyard) reported from Longbenton, England

    As lovely as it is for @btsport too show the #ChampionsLeagueFinal for free but the stream is awful...

  • calthomson10
    Callum Thomson (@calthomson10) reported from Newburn, England

    @btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.

  • chewytheleftie
    Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @btbusinesscare I moved house in December, you failed to move my Internet so spectacularly that mid January I cancelled the non existing internet. I’ve been sent bills in February & March that I’ve had to phone about. Im just trying to warn other people how bad your service is.

  • trevstanley
    Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.

  • TVBCJonpaul
    Jonpaul Heron (@TVBCJonpaul) reported from Newcastle upon Tyne, England

    Working fine all day, week and month. Now watching #ChampionsLeagueFinal2019 on @btsport on YouTube and it’s now poor. Very interesting.

  • breenster
    breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

  • ChaneyMichael
    Michael Chaney (@ChaneyMichael) reported from Dunston, England

    @gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.

  • 1ONEBOBBYROBSON
    davidnufc22 (@1ONEBOBBYROBSON) reported from Dunston, England

    who ******** is that idiot commentator on #btsport @btsport she hasnt got a clue #NUFC

  • stevejacksonHN
    Steve Jackson (@stevejacksonHN) reported from Corbridge, England

    @bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.

  • Hossy93
    Joseph Drane (@Hossy93) reported from Brandon, England

    @Gaz_House @btsport Or you could go down the night before. 😉

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • IQuitMuskspace
    Mark Haynes (@IQuitMuskspace) reported

    @bt_uk Sorry but you really don't give a sh*t. You fekk up at every contact. Hopeless 'guides', rude, dismissive, unwilling to take ownership, never advise calls are recorded on call backs and now trying to charge me for a temporary fix!!! PATHETIC.

  • davidjjackson
    David Jackson (@davidjjackson) reported

    @bt_uk He offered to put a complaint in, but admitted it wouldnt amount to much. So I said what is the point. Whilst I have had some rubbish service from staff, the problem is @bt_uk itself. How can you sell a service, wth new hardware that is not capable of delivering that service?

  • shakinahx
    Shakinah (@shakinahx) reported

    @btbusinesscare This doesn’t help. I need my WiFi on

  • Alex_CK2
    alex (@Alex_CK2) reported

    @BT_UK My parents been without WiFi for 3 days. They were told it was billing issue despite paying and having proof. Today my mum was passed between 5 people, blaming either billing or a copper wire switch. No fix, no warning, despite paying hundreds each month. Awful service.

  • brassbubs
    Barbara Starkey (@brassbubs) reported

    @bt_uk when are you going to fix the BT app? For over a month now we have been unable to log on and access our account. Neither can we do it online. It's beyond a disgrace

  • SimonMitch1956
    Simon Mitchell (@SimonMitch1956) reported

    @bt_uk @herbie963 Call them and chat online is a joke. I put a complaint in and they’ve just dismissed it out of hand and closed the case without even talking to me !

  • UnashamedBrit
    Bulldog (@UnashamedBrit) reported

    @bt_uk @whatawallyart Internet down AGAIN!!!!! BT has to be the most useless company ever. Of all nights to go down…. Third world company for a third world country

  • PhilH1977
    PTID1977 (@PhilH1977) reported

    @bt_uk Well it don’t. It’s obviously an app issue and yes my device is all up to date.

  • jakehumphrys
    Jake (@jakehumphrys) reported

    @Plusnet @bt_uk It's been reported on PN, BT and EE forums now but there seems to be a regional issue with your GGC cache (specifically affecting some in the North West / Wales and Midlands) When Connecting to rr5---sn-cu-cime7 and others there's a bad initcwnd that lowers speed

  • nooneatnowhere
    noone@nowhere (@nooneatnowhere) reported

    @bt_uk If it's not installed at the 3rd attempt we are going to the ombudsman. BT and Openreach cannot communicate with each other and neither can tell the customer what is happening...or worse, what is NOT happening!