BT (British Telecom)

BT (British Telecom) Outage Report in Hexham, Northumberland, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hexham, Northumberland, England 02/23/2026 17:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • foslar71 Peter Foster (@foslar71) reported from Consett, England

    Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @bt_uk Just heard from you. Because of this Digital Voice issue I have to be without phone and broadband for 2 weeks! Is this the 1980’s? I have 3 teenagers learning and running a business from home. What kind of business are you running? @BBCWatchdog

  • JonnyMiller5 Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help

  • stevejacksonHN Steve Jackson (@stevejacksonHN) reported from Corbridge, England

    @bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.

  • yeltzland John Pollard (@yeltzland) reported from Hexham, England

    Having to watch Chorley v Derby with the the sound off. The fake crowd noise is always awful, but @btsport think the Chorley crowd would normally sound like an under 9s swimming gala 🙄

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.

  • jessatkinson95 Jess Atkinson (@jessatkinson95) reported from Hexham, England

    @bt_uk think it’s pretty poor that you tell people their broadband can take up to 11:30pm to work when they move house. When exactly am I supposed to tel you, no it hasn’t worked, and now I cannot work from home. This was the whole reason I took YESTERDAY off 😤

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @bt_uk Joined BT weeks ago. Cannot receive landline calls. How many times do I have to report a problem with my landline before someone does something about it? Is there a magic number? Sick and tired of being fobbed off. #bt #CustomerService

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @BBCWatchdog Please investigate @bt_uk and their appalling attitude to fixing our Digital Voice landline. Been unable to receive calls for weeks & we have worried, elderly parents who cannot call us. A trail of broken promises and still taking our money. #CustomerService #bt

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • HeatherHollowa Heather Holloway (@HeatherHollowa) reported

    @paullewismoney @bt_uk This is ridiculous. There is no mobile signal where my inlaws live. We get multiple power cuts for hours at a time in the country. Can't believe it's actually going to happen.

  • GoldishCJ Campbell Gemmell 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇺🇦🇦🇺🤗🤪🥸 (@GoldishCJ) reported from Cambusbarron, Scotland

    @paullewismoney @bt_uk This dangerous reduction in service has already been rolled out across lots of us, Paul…with no choice and no benefit.

  • grannyash510 Sarah Mac (@grannyash510) reported

    @paullewismoney @bt_uk That's a disaster. As a former primary school admin, we had to call parents often during power cuts. Latterly by plugging in an old phone. How do kids get sent home now when there's no heating or food ? No power, no communications, no emergency help. Won't just be schools either.

  • TonyMinchin Tony Minchin (@TonyMinchin) reported

    @paullewismoney @bt_uk I switched to them 3months ago, due to being cheaper than Sky. 10% increase almost straight away. And tied in for 2 years. They are crooks. For the first 3 days of service I had no broadband and had to work off my hotspot, which cost me £30 in data. They have never paid me back

  • sez1842 Sez Katherine (@sez1842) reported

    @paullewismoney @bt_uk It's a terrible idea. Absolutely no signal for any network for about 7 miles round us. Elderly population. Regular power cuts. Just dangerous!!

  • battleoftheswam 🇺🇦 (@battleoftheswam) reported

    @bt_uk Who said an issue, this is because of the speeds you offer in my area, dreadful speeds

  • ianrohdebell Ian Rohde-Bell (@ianrohdebell) reported from Manchester, England

    @bt_uk Thank you. It's very frustrating that this wasn't provided at time of sale. It also doesn't seem right that there is now an additional expense required to guarantee basic service that we used to be able to rely on.

  • radiohead46 radio ga ga (@radiohead46) reported

    @paullewismoney @bt_uk BT have a duty of care, to ensure anyone with emergency access needs can always get through to their support. Elderly for example with life line devices, that don't have broadband or a mobile phone need support 24/7 from BT

  • hermitemporary KS-24-7-365 (@hermitemporary) reported

    @tescomobile @bt_uk aren't cheap, either - just had a message from them increasing costs for my pretty basic broadband and calls package by 3+ % when (in my view) it's already overpriced at £50-70pm depending on how many calls (hardly any) I make.I feel I don't get an awful lot for my money..

  • BCCletts Dave H 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 Invoke Clause 8 (1320) (@BCCletts) reported

    @WilliamNB Having same issues with wifi dongle & PC as @bt_uk bot won't sort my account out & switch broadband & land line to my relocated (evacuation per @TowerCollapseGC) home Plus phones refuse to do call divert set-up for new arrangements