BT (British Telecom) Outage Report in Hexham, Northumberland, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hexham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Hexham, Northumberland, England
The most recent BT (British Telecom) outage reports came from the following cities: Hexham.
| City | Problem Type | Report Time |
|---|---|---|
 Hexham |
Internet | |
| Hexham |
Internet | |
| Hexham |
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| Hexham |
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| Consett |
TV | |
| Consett |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Hexham, England
Latest outage, problems and issue reports in Hexham and nearby locations:
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Steve Jackson
(@stevejacksonHN) reported
from
Corbridge, England
@bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.
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Peter Foster
(@foslar71) reported
from
Consett, England
Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.
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Jess Atkinson
(@jessatkinson95) reported
from
Hexham, England
@bt_uk think it’s pretty poor that you tell people their broadband can take up to 11:30pm to work when they move house. When exactly am I supposed to tel you, no it hasn’t worked, and now I cannot work from home. This was the whole reason I took YESTERDAY off 😤
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@bt_uk Joined BT weeks ago. Cannot receive landline calls. How many times do I have to report a problem with my landline before someone does something about it? Is there a magic number? Sick and tired of being fobbed off. #bt #CustomerService
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@BBCWatchdog Please investigate @bt_uk and their appalling attitude to fixing our Digital Voice landline. Been unable to receive calls for weeks & we have worried, elderly parents who cannot call us. A trail of broken promises and still taking our money. #CustomerService #bt
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John Pollard
(@yeltzland) reported
from
Hexham, England
Having to watch Chorley v Derby with the the sound off. The fake crowd noise is always awful, but @btsport think the Chorley crowd would normally sound like an under 9s swimming gala 🙄
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Jonathan Miller
(@JonnyMiller5) reported
from
Prudhoe, England
@BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Amy Wright
(@amyewri) reported
@bt_uk I cannot tell you how frustrated we are after weeks of trying to settle (ie get you to fix!) our final bill. After it was wrong, yet again, Nicola B promised to wipe all charges on 03/01. We’ve yet to receive a new bill with 0 balance. When will this happen?! What a joke
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Rob Taylor
(@TreborRolyat) reported
@bt_uk Day 3 without broadband New/returning customer No urgency to solve issue Absolute disgraceful attitude from customer services
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steph 🌙✨
(@stephcourtt) reported
@bt_uk Yeah still having some issues it might be best to phone. How come our normal channels i.e ITV and BBC aren’t in HD??
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sabs
(@SabszSoundsz) reported
@bt_uk They can’t and we’ve known this from the 14th of December. You are giving me conflicting information because your phone support just said it’s up to them. You’ve broken many clauses within my contract. I will be cancelling and referring to ofcom/financial ombudsman
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Neville Woods
(@GardnerWoods) reported
@bt_uk @frankevans074 i’ve been through hundreds of these comments and this is the only positive feedback i’ve seen. BT for me was a terrible experience, both for me and my business, didn’t swap to another service out of loyalty, so glad i’m shot of BT now. don’t use BT, it’s consistently rubbish
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drunk funk punk
(@wababba) reported
@bt_uk being awful is ok when im just unable to play online games. its less fun when im losing important calls when trying to work from home. absolutely atrocious.
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StewbieDoobieDoo
(@ColesStew) reported
@JuxtoG @bt_uk Seems as though @bt_uk needs to wake up. Garbage service especially in this example, might want to consider completing tasks you get paid for. At this point I’ve heard countless complaints about this sort of problem with the company, and it seems like a scam more than anything.
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the Running Man 🏃🏻♂️🏴🇬🇧
(@Darren_Reevell) reported
@bt_uk Are there any issues with BT Mail running on Outlook for Mobile? It's suddenly stop working & is asking for my password then failing. Outlook and BT mail works OK on webmail, on Outlook for Mac, and also Mailbird on Windows 10. Just fails on my mobile! #BTMail #BTInternet
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Lo(ner) ⌬
(@itsLoSingleton) reported
@bt_uk your broadband is terrible we pay WAY too much a month for your service and hardly every get internet working the whole day. There's 1 person working from home and the internet doesnt even cover their needs.
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Andy Holmes
(@andyjh07) reported
@JuxtoG @bt_uk I'm pretty sure Spamfish had the exact same issues with BT. Constantly being told there wasn't an issue and then Internet dropping out all the time, this really should be handled better