BT (British Telecom) Outage Report in Hexham, Northumberland, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hexham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Hexham, England
Latest outage, problems and issue reports in Hexham and nearby locations:
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@BBCWatchdog Please investigate @bt_uk and their appalling attitude to fixing our Digital Voice landline. Been unable to receive calls for weeks & we have worried, elderly parents who cannot call us. A trail of broken promises and still taking our money. #CustomerService #bt
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Steve Jackson
(@stevejacksonHN) reported
from
Corbridge, England
@bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike
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Jess Atkinson
(@jessatkinson95) reported
from
Hexham, England
@bt_uk think it’s pretty poor that you tell people their broadband can take up to 11:30pm to work when they move house. When exactly am I supposed to tel you, no it hasn’t worked, and now I cannot work from home. This was the whole reason I took YESTERDAY off 😤
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@bt_uk Joined BT weeks ago. Cannot receive landline calls. How many times do I have to report a problem with my landline before someone does something about it? Is there a magic number? Sick and tired of being fobbed off. #bt #CustomerService
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Jonathan Miller
(@JonnyMiller5) reported
from
Prudhoe, England
@BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.
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John Pollard
(@yeltzland) reported
from
Hexham, England
Having to watch Chorley v Derby with the the sound off. The fake crowd noise is always awful, but @btsport think the Chorley crowd would normally sound like an under 9s swimming gala 🙄
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Peter Foster
(@foslar71) reported
from
Consett, England
Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Stillwaiting
(@hererofrtime) reported
@bt_uk Trying to make an on line complaint but your site says this is down to make changes. When can I make a complaint. It relates to being told I had a fixed bill at £52 for one year to logging in today to find I have been overcharged £78. Really angry
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Alison Hills
(@ahillslegal) reported
@tigercubmum @garethallison @bt_uk It’s absolutely insane isn’t it!! Just FYI I’ve referenced the consumer rights act - s.52 (providing services in a reasonable timeframe), s.54(7)- rescinding my contract as they aren’t providing the service and 54(a)- right to claim damages
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Marginalia
(@BCoidan) reported
Has anyone explained why OFWAT, OFGEM and OFCOM still exist. None have protected the consumer. **** in our water, broken energy market and inflation plus increases for @virginmedia @bt_uk @EE et al. Capture doesn’t go anyway to describe their evisceration.
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gary moon
(@garymoo36015285) reported
@bt_uk Hey! Two months ago I noticed an offer on the BT website which increase my broadband speed for less money. I would have been stupid not to sign up for that, right? Well, now my bill has gone up 20% and I’m tied in for 2 years. How dare you advertise these so called ‘Deals’.
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Peter Vahl
(@BB71) reported
@virginmedia Such a bad service, engineer visited today, result no broadband or telephone. The ineptitude shown by @virginmedia out does @bt_uk & that takes some doing.
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the mrs
(@gman0783) reported
@bt_uk If this is how you treat your loyal customers then @SkyUK will soon be getting an influx of new customers. That increase is ridiculous and so soon after you offered me that deal of £29.99. New customers need to run for the hills
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John Lewis
(@sionny10) reported
@bt_uk Good morning. The open reach engineer could not install our fibre yesterday due to not being able to run the fibre cable to our property. I can't get to speak to bt online. Can you help please?
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falinee
(@YungFaline) reported
@bt_uk fix internet please 🙏
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Donald Pond
(@DonaldPond6) reported
Here’s a sneaky one. I had a @bt_uk mobile contract. Last month they told me I had to move to their subsidiary @EE but I now discover roaming in Europe (including the Channel Islands) is £2.29 a day where it was free before. But if you were a customer of EE before
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Cyrus Gunner
(@CyrsGunner) reported
Why's is @bt_uk so terrible? I bought & had the smart hub2 installed last week Friday. Since then till 2 days ago, it's been blinking orange. I called and followed up the support team (no straightforward process!) several times and they couldn't identify or fix the issue