BT (British Telecom)

BT (British Telecom) Outage Report in Hexham, Northumberland, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hexham, Northumberland, England 01/16/2026 11:40

January 16: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hexham, Northumberland, England

The most recent BT (British Telecom) outage reports came from the following cities: Hexham.

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City Problem Type Report Time
United KingdomHexham Internet
United KingdomHexham Internet
United KingdomHexham E-mail
United KingdomHexham E-mail
United KingdomConsett TV
United KingdomConsett Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • foslar71 Peter Foster (@foslar71) reported from Consett, England

    Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

  • JonnyMiller5 Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help

  • stevejacksonHN Steve Jackson (@stevejacksonHN) reported from Corbridge, England

    @bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • adz1973 AdzLUFC73 (@adz1973) reported

    @YeboahBelieveIt @JamesCon25 Best send this to #btsport before they allow anyone to say anything stupid.

  • hibsnibs Lynne H (@hibsnibs) reported

    I mean, @bt_uk - I'm not going in to @coopuk and finding that they're responding to a queue by opening a new checkout in 21 days. So what's the problem?

  • Ke11yAnson kelly anson (@Ke11yAnson) reported

    @bt_uk Shocking service today from the company who claim to connect. Can’t take details of a bereavement without the password of a dead person. All of this on their bereavement line.

  • aleexmaac alex (@aleexmaac) reported

    @bt_uk wifi just randomly disconnected from laptop and says there’s not internet yet the box says it’s working and other devices are connected fine? help quickly please as working from home!

  • TorreviejaMatt Football Oracle (@TorreviejaMatt) reported

    @bt_uk check my elderly and disabled mother's account immediately for the complaint and issue. You're really a joke with your service. Account number is GB14039312

  • notheryn Marta (@notheryn) reported

    @bt_uk horrible customer service I recently experienced... Requested acc to be merged, BT agent mistakenly upgraded my bb for 2x more expensive one, then they downgraded it for much worse than what I originally had. Was promised a call at 13:30 today - of course it never happened

  • Doc_KBrock Dr Kirsty Brock (@Doc_KBrock) reported

    Shocking customer service from @BTGroup @bt_uk. They won't fix my broadband unless I cancel an online lecture to fit around their schedule. Asked to speak to a manager, 4 hours later, nothing. Looks like I'll have to switch. Any recommendations #AcademicTwitter @AcademicChatter ?

  • Brand_92 Andy 🏳️‍🌈 #Fbpe#Resist#rejoineu#3.5% 💙 (@Brand_92) reported

    @mcashmanCBE @bt_uk If I see any products I buy, on this **** stain of a TV channel. I'll ****'em off straight into my bin, & take my money elsewhere. HIT THEM WHERE IT HURTS !! IN THEIR WALLETS !!

  • hibsnibs Lynne H (@hibsnibs) reported

    ... because @bt_uk all I want is a working broadband service. So I repeat - yet again - that if you can't sort this - and you've had 21 days to get nowhere even remotely closer to doing so - send a mobile hub to get me connected.

  • Robert_Purse Robert Purse (@Robert_Purse) reported

    Another letter today threatening to cut off services that BT hasn't provided to me for several years. Feel free to cut off non-existent services. BT definitely wind the prize for being the World's worst telecom service provider. @bt_uk