BT (British Telecom) Outage Report in Hexham, Northumberland, England

Problems in the last 24 hours in Hexham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (6%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

• 
  Tom Russell (@TomORussell) reported 6 minutes ago from Hexham, England

  @bt_uk Joined BT weeks ago. Cannot receive landline calls. How many times do I have to report a problem with my landline before someone does something about it? Is there a magic number? Sick and tired of being fobbed off. #bt #CustomerService

• 
  Jonathan Miller (@JonnyMiller5) reported 12 minutes ago from Prudhoe, England

  @BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help

• 
  Steve Jackson (@stevejacksonHN) reported 19 minutes ago from Corbridge, England

  @bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.

• 
  John Pollard (@yeltzland) reported 20 minutes ago from Hexham, England

  Having to watch Chorley v Derby with the the sound off. The fake crowd noise is always awful, but @btsport think the Chorley crowd would normally sound like an under 9s swimming gala 🙄

• 
  Tom Russell (@TomORussell) reported 34 minutes ago from Hexham, England

  @bt_uk Just heard from you. Because of this Digital Voice issue I have to be without phone and broadband for 2 weeks! Is this the 1980’s? I have 3 teenagers learning and running a business from home. What kind of business are you running? @BBCWatchdog

• 
  Peter Foster (@foslar71) reported 42 minutes ago from Consett, England

  Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

• 
  breenster & 🐶 (@breenster) reported 51 minutes ago from Wylam, England

  @bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.

• 
  Jess Atkinson (@jessatkinson95) reported 51 minutes ago from Hexham, England

  @bt_uk think it’s pretty poor that you tell people their broadband can take up to 11:30pm to work when they move house. When exactly am I supposed to tel you, no it hasn’t worked, and now I cannot work from home. This was the whole reason I took YESTERDAY off 😤

• 
  breenster & 🐶 (@breenster) reported 54 minutes ago from Wylam, England

  @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

• 
  Tom Russell (@TomORussell) reported 57 minutes ago from Hexham, England

  @BBCWatchdog Please investigate @bt_uk and their appalling attitude to fixing our Digital Voice landline. Been unable to receive calls for weeks & we have worried, elderly parents who cannot call us. A trail of broken promises and still taking our money. #CustomerService #bt

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JorgenVan (@DeGerBurg) reported 3 minutes ago

  @bt_uk Are there any issues in the TA1 area? Our FTTC connection has been bad since 13:00.

• 
  BT - global business (@bt_global) reported 7 minutes ago

  @IXRobL Hi @IXRobL sure no problem! Let me refer you to @btbusinesscare who will be able to help you. 👍

• 
  Carly Cressey (@carlymfc) reported 8 minutes ago

  @bt_uk I can’t connect to live chat service is anyone available to help me please ?

• 
  Dave (@deostel) reported 8 minutes ago

  @BTCare two years after buying a house and moving in, bills for the previous owner keep arriving. I keep returning them to sender so assume Royal Mail is returning them to BT. I'm not even a customer. What should I do? Keep returning them and assume you'll get the hint?

• 
  Not Medicine (@Not__Medicine) reported 8 minutes ago

  @bt_uk stop advertising your broadband as "unbeatable", it's awful.

• 
  Adam Hill (@Stig41) reported 15 minutes ago

  @bt_uk Never been able to see my account can login bit it says it can't find account details

• 
  Mandyp (@Mandyp34173855) reported 18 minutes ago

  @bt_uk Hi, your customer service rep spoke to the “value team” the response was to review contract in Nov 2022. no correspondence that it was increased last year. I would be interested to know what you offer a new customer? Broadband and BT Sport - bet it is a lot less than mine!

• 
  Framob (@weedgies) reported 20 minutes ago

  @bt_uk Starting to pick up now,down detector couldn't even load tweets etc,but has picked up over last couple minutes, I'll do a speed check incase my end but I doubt it.

• 
  Sheena Howard (@howard_sheena) reported 22 minutes ago

  @bt_uk I need to cancel some of my TV package and I need to upgrade my broadband. Both you can not do via the mediums of App or website

• 
  Framob (@weedgies) reported 27 minutes ago

  @bt_uk Fibre helluva slow, instead of mbs I'm kbs,from a steady 50mbs to kbs,down detector has it up & down over last 24hrs,seriously not impressed,probably take about 5min to send this !