BT (British Telecom)

BT (British Telecom) Outage Report in Hexham, Northumberland, England

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The latest reports from users having issues in Hexham come from postal codes NE46.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hexham, Northumberland, England 04/02/2025 19:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hexham, Northumberland, England

The most recent BT (British Telecom) outage reports came from the following cities: Consett and Hexham.

Loading map, please wait...
City Problem Type Report Time
United KingdomConsett TV
United KingdomConsett Internet
United KingdomHexham Phone
United KingdomHexham Internet
United KingdomHexham E-mail
United KingdomHexham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • JonnyMiller5 Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help

  • stevejacksonHN Steve Jackson (@stevejacksonHN) reported from Corbridge, England

    @bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • eljs_x Eljsx (@eljs_x) reported

    @bt_uk worst customer service misuse of data protection! The list could go on! None of the staff seem to want to help! Worst internet provider I’ve ever had

  • Twurchsteward Twurchsteward (@Twurchsteward) reported

    So @bt_uk here’s a short thread about why nobody should ever use your services. In reverse order; starting with today’s candidate for worst customer service in history you’ve just accused my husband of making up a story about my mother dying so as not to pay a late bill 1/n

  • sean_ballais Sean Francis N. Ballais (@sean_ballais) reported

    @RaveofRavendale @bt_uk Ah, yes. ISPs with poor customer service, something many countries share.

  • MessiRoll LouPappa (@MessiRoll) reported

    @bt_uk - What is going on? you hang up on me when reporting a fault and now your phone lines are down? How can I report a fault????

  • bitaboutbritain A Bit About Britain (@bitaboutbritain) reported

    @Twurchsteward @bt_uk That's awful. Frankly, some @bt_uk simply do not respect their customers one bit. And they lie themselves.

  • pjmalone1990 Pj Malone (@pjmalone1990) reported

    @margesmurf @bt_uk @bt_uk any chance you can get this sorted? Terrible service to be honest

  • cardsbyclaire Claire Goodall 💙 (@cardsbyclaire) reported

    afternoon @bt_uk I'm moving house on Friday and on 7th I filled in all relevant details to continue with BT in new property, but I'm still waiting for my mini hub to arrive. I can't see anything online in my account. can you help?

  • therevsteve Stephen M Day (@therevsteve) reported

    My timeline currently has people experiencing appalling 'customer service' from @bt_uk and @SP_EnergyPeople. I expect many other corporates are equally bad. There's a reason for this: corporations are not rewarded for being nice people to deal with.

  • x2ProMasterx x 2Pro Master x (@x2ProMasterx) reported

    @bt_uk It's funny seeing that you paid to get this promoted on twitter yet is full of people saying how bad it is what were you expecting

  • petrifiedslime petrified slime (aka rob) (@petrifiedslime) reported

    @RaveofRavendale @bt_uk We had similar issues with BT. If you're changing I reaaaaaally recommend Plusnet. Every time I've call them up for an issue they literally answer the phone within 2 minutes. It's amazing.