BT (British Telecom) Outage Report in Hexham, Northumberland, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hexham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Hexham, Northumberland, England
The most recent BT (British Telecom) outage reports came from the following cities: Hexham.
| City | Problem Type | Report Time |
|---|---|---|
 Hexham |
Internet | |
| Hexham |
Internet | |
| Hexham |
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| Hexham |
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| Consett |
TV | |
| Consett |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Hexham, England
Latest outage, problems and issue reports in Hexham and nearby locations:
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Jonathan Miller
(@JonnyMiller5) reported
from
Prudhoe, England
@BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@BBCWatchdog Please investigate @bt_uk and their appalling attitude to fixing our Digital Voice landline. Been unable to receive calls for weeks & we have worried, elderly parents who cannot call us. A trail of broken promises and still taking our money. #CustomerService #bt
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Peter Foster
(@foslar71) reported
from
Consett, England
Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.
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Jess Atkinson
(@jessatkinson95) reported
from
Hexham, England
@bt_uk think it’s pretty poor that you tell people their broadband can take up to 11:30pm to work when they move house. When exactly am I supposed to tel you, no it hasn’t worked, and now I cannot work from home. This was the whole reason I took YESTERDAY off 😤
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@bt_uk Joined BT weeks ago. Cannot receive landline calls. How many times do I have to report a problem with my landline before someone does something about it? Is there a magic number? Sick and tired of being fobbed off. #bt #CustomerService
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John Pollard
(@yeltzland) reported
from
Hexham, England
Having to watch Chorley v Derby with the the sound off. The fake crowd noise is always awful, but @btsport think the Chorley crowd would normally sound like an under 9s swimming gala 🙄
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@bt_uk Just heard from you. Because of this Digital Voice issue I have to be without phone and broadband for 2 weeks! Is this the 1980’s? I have 3 teenagers learning and running a business from home. What kind of business are you running? @BBCWatchdog
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@bt_uk The catalogue of ridiculous BT errors continues. STILL NO HOME TELEPHONE NUMBER DESPITE HOURS OF TRYING TO GET THIS RESOLVED. Yet more broken promises to ring me back and resolve. IS THIS A WIND UP? @BBCWatchdog
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Steve Jackson
(@stevejacksonHN) reported
from
Corbridge, England
@bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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KT3_Villan
(@a_rankin1) reported
Have a season ticket and a subscription to @SkySports @btsport and @PrimeVideo but can’t watch my team tonight because of outdated blackout rules designed to protect 3pm Saturday games and bloody train strikes! Ridiculous Britain (Anyone got a good stream?) #AVFC #UTV
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Vanja
(@MisandryVoid) reported
@bt_uk 3 engineers and the exact same thing keeps happening, the internet cuts out and then we get extremely slow internet, thanks for wasting my time for 3 weeks now! awful service
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halcz
(@MHalczuk) reported
@btsport the fact that you got next to nothing of Premier league games is very poor. You also keep it quiet on purpose. Including broadband I pay nearly £80...for what for ufc - the only value decent thing you have.
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Mike 🇺🇦
(@mikehart147) reported
@bt_uk That's the fourth time in three months your field agents have knocked on my door (while I've been home!). If I want your service, I'll contact you. Now leave me alone!
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Mike Shad
(@MShadw) reported
@bt_uk second day without any mobile signal, again, any chance it will be fixed today, PE28 2 in Cambridgeshire
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mary💙
(@pinksalvias) reported
@bt_uk Apologies for not responding Kevin - we’ve been away. Contacted bt by phone and they talked me through a fix and all ok now.
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🇪🇺🇪🇺Jenny Elizabeth 🇪🇺🇪🇺
(@jenny007) reported
@bt_uk no service for weeks. Seemingly not fixed properly and once again it’s broken. Once again I have to start the process of fighting your ridiculous customer service to get it sorted because of the ‘computer says no attitude’. Absolutely abysmal.
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Dominic Hill {252}
(@South_SPC) reported
This is ridiculous. I've been waiting for 150+ days for @bt_uk to upgrade broadband with the help of @OpenreachHelp. I was assured yesterday morning that it would happen on or before next Wednesday,12/1/23. Had a text last night further delaying until 3/2/23.
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Paul Smith
(@pauljsmith74) reported
@bt_uk We’ve had to cancel now because apparently no one can organise an engineer for another two weeks although we was booked in today & no one turned up even after being assured at lunchtime someone was still coming.Unless you’ve more power than the call centre I’ve spoken too then
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James
(@BratislavaBrit) reported
@bt_uk Hi Clare, I have done that three times and nothing has arrived at the selected address. Now I’m sent mails threatening to charge extra for non-return… but I never got a return bag.