BT (British Telecom)

BT (British Telecom) Outage Report in Hexham, Northumberland, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Hexham come from postal codes NE46.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hexham, Northumberland, England 12/23/2025 09:20

December 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hexham, Northumberland, England

The most recent BT (British Telecom) outage reports came from the following cities: Hexham.

Loading map, please wait...
City Problem Type Report Time
United KingdomHexham Internet
United KingdomHexham Internet
United KingdomHexham E-mail
United KingdomHexham E-mail
United KingdomConsett TV
United KingdomConsett Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

  • stevejacksonHN Steve Jackson (@stevejacksonHN) reported from Corbridge, England

    @bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.

  • JonnyMiller5 Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SketchLisa Lisa Harding (@SketchLisa) reported

    @bt_uk I got a friend to fix it for me. Needless to say I’m less than impressed with BT. When contract is up I’ll move elsewhere

  • Schmitzee2 Schmitzee (@Schmitzee2) reported

    @btbusinesscare What is the point of paying for a booster when it doesn’t work when the internet is down

  • OliB10 OliB (@OliB10) reported

    @btsport trying to cancel my contract and it takes 2 people to put me on a "short" 15 minute hold to "See what you can do for me". I get that the longer you leave me on hold the more likely I hang up and you don't have to cancel, but it's a shocking way to treat your customers.

  • CoreblimeyVic victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .

  • dkj101 David Jeffery (@dkj101) reported

    @bt_uk So when will the service be fixed. And how do I get a refund for all of the down time I’ve had due to your failure to resolve this issue in a timely manner?

  • jaimisla it’s (@jaimisla) reported

    Hello @btsport I have switched TV service yet it’s still not updated on my telly ….. why

  • Kylenene Kenny Lee (@Kylenene) reported

    @bt_uk Where do I start? who manages your call centre managers? they are incapable of sending a mini-hub. Three attempts made, no hub, no tracking provided, no update. This is only the first of my issues

  • 134grassy grassy (@134grassy) reported

    @bt_uk Interesting, internet use at an all time high and you have problems? Or just burying bad news?

  • ArjNaik Arj Naik (@ArjNaik) reported

    @bt_uk hi my internet has cut off since this morning, I'm on full fibre and I need to get It working asap, can you help?

  • Grim___Gaming Ben ☠ Grim___Gaming ☠💀 (@Grim___Gaming) reported

    @bt_uk It's not been fixed for months, we've been back and forth with you since April and the issues have gotten progressively worse...