BT (British Telecom)

BT (British Telecom) Outage Report in Hexham, Northumberland, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hexham, Northumberland, England 03/13/2026 01:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • stevejacksonHN Steve Jackson (@stevejacksonHN) reported from Corbridge, England

    @bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

  • JonnyMiller5 Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • XperT1D Interested (@XperT1D) reported

    @bt_uk So repeatedly forgets fingerprint login

  • gxmorris Georgia Morris (@gxmorris) reported

    @bt_uk my app isn’t working won’t let me view deals, pls help

  • _yassii_ Yaz (@_yassii_) reported

    @BTCare urm what kind of **** is this? Internet keeps cutting out. Sort your flipping wifi out!!!

  • jkerrlfc Jack (@jkerrlfc) reported

    @bt_uk I genuinely ******* despise everything about you, your service is absolutely shocking tv broadband and internet, won’t be using you lot again will be going back to sky.

  • ZH956 TTNeb (@ZH956) reported

    Our @bt_uk home was flashing lilac when we out at lunch-time. Still flashing now we're home. No disco for us though. Any problems in Hellesdon, Norwich?

  • StevoKeyes Steve Keyes (@StevoKeyes) reported

    @bt_uk Hey there I’ve been trying to get internet since 8th December. I have had false promises abysmal service and being let down numerous times. I’m at a loss what do next I’ve spoken 10 different people, 3 engineers and 1 customer liaison person. Please help 🙏

  • jkerrlfc Jack (@jkerrlfc) reported

    @bt_uk Dee I don’t want to resolve this situation I hear nothing but negative about bt and have seen it for myself, I just had to say what I needed to about bt and now I won’t be using bt anymore, thank you for the help but I don’t want it

  • MarkBac98827479 Clem Fandango (@MarkBac98827479) reported

    @bt_uk My time went waiting on the phone because it’s the only way you’re able to cancel a contract. Amazing how you can do everything else online isn’t it?! But you have to wait in a queue for an hour to cancel it. Clever system really. I will never come back to your crooked company.

  • alexgbaxter Alex (@alexgbaxter) reported

    @btsport really unhappy with you guys and won't be returning. Every few months when I decide to come back to you guys I have the same issue - I pay for BT Sport Monthly and then get told to "Upgrade to watch". You've taken my money and won't let me easily request a refund.

  • deandwt Dean (@deandwt) reported

    @bt_uk any updates on the broadband outage in CF44 please?