BT (British Telecom)

BT (British Telecom) Outage Report in Hexham, Northumberland, England

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The latest reports from users having issues in Hexham come from postal codes NE46.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hexham, Northumberland, England 12/18/2025 00:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hexham, Northumberland, England

The most recent BT (British Telecom) outage reports came from the following cities: Hexham.

Loading map, please wait...
City Problem Type Report Time
United KingdomHexham Internet
United KingdomHexham Internet
United KingdomHexham E-mail
United KingdomHexham E-mail
United KingdomConsett TV
United KingdomConsett Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • JonnyMiller5 Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help

  • yeltzland John Pollard (@yeltzland) reported from Hexham, England

    Having to watch Chorley v Derby with the the sound off. The fake crowd noise is always awful, but @btsport think the Chorley crowd would normally sound like an under 9s swimming gala 🙄

  • foslar71 Peter Foster (@foslar71) reported from Consett, England

    Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.

  • jessatkinson95 Jess Atkinson (@jessatkinson95) reported from Hexham, England

    @bt_uk think it’s pretty poor that you tell people their broadband can take up to 11:30pm to work when they move house. When exactly am I supposed to tel you, no it hasn’t worked, and now I cannot work from home. This was the whole reason I took YESTERDAY off 😤

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

  • stevejacksonHN Steve Jackson (@stevejacksonHN) reported from Corbridge, England

    @bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • tonysblabla Antony Scerri (@tonysblabla) reported

    @bt_uk the blue lights back nearly 2 hours, if these are planned outages would REALLY be nice to let me know before hand, and if not would be REALLY nice if the status page indicated a known issue, rather than "computer says no"

  • brianqpr brian QPR (@brianqpr) reported

    @bt_uk how can an upgrade go so wrong? Twice agreed to sent hub to my work. 1st not sent at all. 2nd sent to address I explained I wouldn’t be at. Changed the price then backed down and now sending a bag to the address I’m not at to send equipment back that I didn’t ask for.

  • AdrianRemedios Adrian (@AdrianRemedios) reported

    @bt_uk I’d have to compliment your social media team for sorting my issue out within 5 mins! One DM and the I received a call immediately - and my query was resolved. 👏

  • Ed_Adamson Ed Adamson (@Ed_Adamson) reported

    @bt_uk The service checker does say there’s issues but that it’ll be fixed by 8 august!!!

  • LoneWulf14 Chris Thomason (@LoneWulf14) reported

    @bennytheboyroy @bt_uk My connection dropped to. Checked bt status and its saying no problem detected in my area so i checked twitter to see if its happened to others and i see this tweet.

  • jen_ewest Jen West (@jen_ewest) reported

    @bt_uk It’s apparently a fault in the area. Ongoing for 7 days with no solution. And your colleague told me our package actually doesn’t have provide us with internet at all. That’s disgusting and criminal and taking money off people and not providing the service they signed up for.

  • PennyLane_Xx Ciara O' Neill (@PennyLane_Xx) reported

    @bt_uk What does that even mean? The main factor is crap wifi which is what bt provide for a high price. I'm cancelling my contract.

  • folicacid Ian B (@folicacid) reported

    Absolute jokes.....42mins on hold on the phone to @SkyHelpTeam and they close? I was debating using my cooling off period and going back to @BTCare (as the Sky router is a complete locked down mess) and that has sealed it! Sorry for doubting you BT - you were great for 12yrs!

  • Ed_Adamson Ed Adamson (@Ed_Adamson) reported

    @bt_uk can you confirm that it’s not just me and there is a broadband outage in E11 please… and how long you suspect it to be down?

  • MrBruceMan1 MrBruceMan (@MrBruceMan1) reported

    @bt_uk Its booked already and ill just hope the work can be done externally, last line issue we had an engineer come into my property and said everything was fine with that. Im sure somebody has probably messed something up in the street box, theres someone working in it almost daily.