BT (British Telecom)

BT (British Telecom) Outage Report in Hexham, Northumberland, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hexham, Northumberland, England 01/28/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • foslar71 Peter Foster (@foslar71) reported from Consett, England

    Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

  • JonnyMiller5 Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.

  • stevejacksonHN Steve Jackson (@stevejacksonHN) reported from Corbridge, England

    @bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • lollujo Kevin Chapman (@lollujo) reported

    @JackEcfc @bt_uk Phone signal isn’t good enough to do it consistently

  • lollujo Kevin Chapman (@lollujo) reported

    @MMCGO3 @bt_uk I already have one. The issue isn’t the wifi in the house, it’s getting the broadband into the house

  • ForeverYes14 David Patterson (@ForeverYes14) reported

    @lollujo @bt_uk Maybe you should ask about Fibre to the premises. Myself and my partner have it and we have no issues at all. So much better than the cabinet fibre.

  • Ynys_Prydein Cymru (@Ynys_Prydein) reported

    @bt_uk Why is it so difficult to cancel my tv subscription? This borders on criminal

  • 400threadcount will finch (@400threadcount) reported

    @bt_uk hi, are there any known issues in the Pewsey/Littleworth area? We’ve just had a power cut and now we have power but no internet? Thanks

  • PepperellLuke Luke Pepperell (@PepperellLuke) reported

    @bt_uk So my broadband problem that was “not showing as an issue” yesterday has now left myeloma without internet since yesterday. Same for all my estate. Not good enough especially for those of us working from home for companies supporting the NHS!!!

  • thatboyyudhz Yudhi B (@thatboyyudhz) reported

    @virginmedia 1. Complete outage of connection 2.Continuously having to reboot my system 3. Connection keeps breaking Can’t really say you’re the best network provider tbh if continuous people keep having the same issues. @skytv @bt_uk you guys get these issues ?

  • newyearsrunner newyearsrunner (@newyearsrunner) reported

    @lollujo @bt_uk We’ve had the same with BT over the last week. Never used to do it but randomly cutting off. Sure you’ve done it but on your account running the diagnostic and reporting the incident fixed it for a while (well, within a day). Good luck 🤞

  • MarkRylance Mark Rylance (@MarkRylance) reported

    @BTCare What is the cost of bt halo 1? it seems to be £27 for 24m as new customer or £48 after i log in to get personalised renewal?

  • HannahO09795343 hannah oconnor🌹 (@HannahO09795343) reported

    @lollujo @bt_uk Kev we use a company called italk. We have the fibre optic broadband which £30 a month and we have never had a problem with it, it may be something worth looking into