BT (British Telecom) Outage Report in Hexham, Northumberland, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hexham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Hexham, Northumberland, England
The most recent BT (British Telecom) outage reports came from the following cities: Hexham.
| City | Problem Type | Report Time |
|---|---|---|
 Hexham |
Internet | |
| Hexham |
Internet | |
| Hexham |
||
| Hexham |
||
| Consett |
TV | |
| Consett |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Hexham, England
Latest outage, problems and issue reports in Hexham and nearby locations:
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.
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Steve Jackson
(@stevejacksonHN) reported
from
Corbridge, England
@bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.
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Jonathan Miller
(@JonnyMiller5) reported
from
Prudhoe, England
@BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Clive May
(@efgbricklayer) reported
This working from home thing Not going so well is it @BTCare seems the emails aren't working again What's the issue this time?
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CastingForTV
(@FilmItTV) reported
@bt_uk BT continue to fail at providing good internet whilst also failing to keep their customers happy. If I fail to pay BT, I am held accountable but if BT fail to provide a service it seems to be perfectly fine. It’s outrageous. Nothing is done to get me back online.
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Michael Cowley
(@cowleym5) reported
@btbusinesscare @BTBusiness Absolutely disgraced with BT Business! We’ve recently moved house and they couldn’t provide the same gFast service in my new address, however they want £800+ to cancel. Now I’ve had new orders on my account with my authorisation. Nightmare to deal with
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Richard L
(@oufcfan85) reported
@btbusinesscare Did that. But wouldn’t let me book a date for an engineer. So rang up the next day. They arranged an engineer for 8-1 today.they didn’t turn up.rang up again,to be told that despite a text confirming the visit, one was never booked. Thanks for wasting my day
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Non League Cat
(@AndyPhillipson) reported
@bt_uk Still waiting for a reply about the very poor service I received...
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Kasim ali
(@kasima5016) reported
@bt_uk whats your customer service number?
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Charlotte Hankin 💙
(@Charlotte_Fleur) reported
@bt_uk any reason why I can’t get through to your customer services to speak to someone? Neither my broadband or landline are working and I would really like to finish some urgent work before Easter.
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CastingForTV
(@FilmItTV) reported
@bt_uk It is frustrating yes. Because nobody is actually doing anything about it, other than telling me it’s frustrating. Not only is it frustrating, it is detrimental to my business. I pay for a service in the trust that it will be provided, or at least swiftly sorted out.
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Simon Farrell
(@2SlicesofJam) reported
@bt_uk Apparently they were going to ring me today (within 24hrs of my complaint call). I will send over my details...
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Robert Timbre
(@RobTimbre) reported
@bt_uk I’ve reported it, it’s in your hands now. I’m sure you have processes in place to escalate this issue and to pass on the number to the appropriate team. It’s not my job, I already pay for broadband. Thanks