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BT (British Telecom)

BT (British Telecom) Outage Report in Hexham, Northumberland, England

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Hexham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • jessatkinson95
    Jess Atkinson (@jessatkinson95) reported from Hexham, England

    @bt_uk think it’s pretty poor that you tell people their broadband can take up to 11:30pm to work when they move house. When exactly am I supposed to tel you, no it hasn’t worked, and now I cannot work from home. This was the whole reason I took YESTERDAY off 😤

  • JonnyMiller5
    Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help

  • foslar71
    Peter Foster (@foslar71) reported from Consett, England

    Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

  • stevejacksonHN
    Steve Jackson (@stevejacksonHN) reported from Corbridge, England

    @bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.

  • breenster
    breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.

  • yeltzland
    John Pollard (@yeltzland) reported from Hexham, England

    Having to watch Chorley v Derby with the the sound off. The fake crowd noise is always awful, but @btsport think the Chorley crowd would normally sound like an under 9s swimming gala 🙄

  • breenster
    breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

  • TomORussell
    Tom Russell (@TomORussell) reported from Hexham, England

    @bt_uk Joined BT weeks ago. Cannot receive landline calls. How many times do I have to report a problem with my landline before someone does something about it? Is there a magic number? Sick and tired of being fobbed off. #bt #CustomerService

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • shenah711
    #Shenah (@shenah711) reported

    What’s the best deals ATM for internet providers that I can get connected to ASAP that is NOT @bt_uk ?! Seeing as though they don’t give a crap about loyal custom and just want to rip me off and not help at all!! #internet

  • shenah711
    #Shenah (@shenah711) reported

    FFS @BTGroup @bt_uk you now want me to pay £13 a month extra as ‘new customer’ EVEN THOUGH I AM AN EXISTING ONE!!! 🤬🤯🤬🤯🤬🤯🤬🤯🤬🤯🤬🤯🤬🤯🤬🤯🤬🤯🤬🤯🤬🤯🤬🤯🤬🤯🤬🤯🤬🤯🤬🤯🤬🤯🤬🤯🤬🤯🤬🤯

  • johnclydegrove1
    john@clydegrove.com (@johnclydegrove1) reported

    @bt_uk Please, please, please can you help me. For over 25 years I have been with BT for phone lines and then subsequently for broadband. I should have 7 lines and broadband. BT without warning disconnected my phone lines on Thursday 15th July and they are still not working.

  • nickylahughes
    Nicky (@nickylahughes) reported

    @bt_uk ‘Someone’ has been looking into it since April. It would help if one team could take responsibility for a task and take it to completion.

  • BrightlyAlice
    Alice Brightly (@BrightlyAlice) reported

    @bt_uk I have the BT baby monitor and all of a sudden the controls will only turn it right, even with the left hand button. Any ideas on a fix? I’ve only had it for 7 months.

  • julie_twickers
    jj (@julie_twickers) reported

    @bt_uk problems all day with BT broadband dropping out. When will you resolve the problem?

  • JamesMonighan
    James Monighan (@JamesMonighan) reported

    Can you help @MoneyTelegraph ? Cannot get @bt_uk to resolve or even communicate with me

  • LittleMisseyy
    Misseyy🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@LittleMisseyy) reported

    Only person at BT who's actually helpful and pushes for your issue to be solved and acted on straightaway so if you have issues with BT ask for JJ based in ENNISKILLEN absoulte legend and really down to earth deserves a pay rise no joke @bt_uk

  • ScotRamsay
    Scot Ramsay (@ScotRamsay) reported

    @_captainscience @bt_uk @OpenreachHelp Poor bloke had to drive to Southampton when he left us. He lives in London, but has been "loaned" to the South team.

  • codney67
    colin o'donnell (@codney67) reported

    @bt_uk My account EA35733255 complaint still open ..