BT (British Telecom)

BT (British Telecom) Outage Report in Hexham, Northumberland, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Hexham come from postal codes NE46.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hexham, Northumberland, England 12/24/2025 08:05

December 24: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hexham, Northumberland, England

The most recent BT (British Telecom) outage reports came from the following cities: Hexham.

Loading map, please wait...
City Problem Type Report Time
United KingdomHexham Internet
United KingdomHexham Internet
United KingdomHexham E-mail
United KingdomHexham E-mail
United KingdomConsett TV
United KingdomConsett Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

  • stevejacksonHN Steve Jackson (@stevejacksonHN) reported from Corbridge, England

    @bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.

  • JonnyMiller5 Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ClaireWork2 Claire Work (@ClaireWork2) reported

    @bt_uk more problems with our wi fi having to reset the router and regularly dropping below 30MB ......?????

  • CarlaMa95720852 Carla Marie (@CarlaMa95720852) reported

    @bt_uk no internet all morning affecting cf45, lots of us with no internet and no engineer until Wednesday, can you please investigate a local network problem??? Thanks

  • Joanne11889430 Joanne (@Joanne11889430) reported

    @bt_uk Can you tell me why my internet is down please and when it will be sorted. I did send you a private message

  • BluebirdKev Kev Roberts (@BluebirdKev) reported

    @bt_uk how can I check whether there's any connection issues with my broadband as I've had no access all day?

  • michaelevansuk Michaelevansuk (@michaelevansuk) reported

    @btsport this camera angle in the playoff final is awful. You can’t follow the true flight of the ball.

  • millerboy08 ricky miller (@millerboy08) reported

    Ridiculous how much protection goalkeepers get , scandalous ... never in a million years is that a foul @btsport @adamsummerton

  • ReubenPuddy Reuben Puddy (@ReubenPuddy) reported

    @bt_uk Will it cost more if I add that service on later?

  • ClaireWork2 Claire Work (@ClaireWork2) reported

    @bt_uk Hi We know the line is working but the speed isn't what we pay for the signal is shockingly intermittent and it is consistently dropping out?

  • KillerKoalaz ttemme kcaJ (@KillerKoalaz) reported

    Would love to know why my internet gets atrocious on the dot of 7:30 every day when it never did during lockdown. Would ask @bt_uk but dont wanna be charged £70000 for an engineer.

  • ReubenPuddy Reuben Puddy (@ReubenPuddy) reported

    @bt_uk Thanks Elaine, I'm abroad and can't call. How would I cancel?