BT (British Telecom) Outage Report in Hexham, Northumberland, England

Problems in the last 24 hours in Hexham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (16%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (6%)
• TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

• 
  John Pollard (@yeltzland) reported 1 minute ago from Hexham, England

  Having to watch Chorley v Derby with the the sound off. The fake crowd noise is always awful, but @btsport think the Chorley crowd would normally sound like an under 9s swimming gala 🙄

• 
  Tom Russell (@TomORussell) reported 8 minutes ago from Hexham, England

  @bt_uk Just heard from you. Because of this Digital Voice issue I have to be without phone and broadband for 2 weeks! Is this the 1980’s? I have 3 teenagers learning and running a business from home. What kind of business are you running? @BBCWatchdog

• 
  Tom Russell (@TomORussell) reported 14 minutes ago from Hexham, England

  Guess what @bt_uk. Another member of your team promises to call us today about our ongoing landline problems, & another promise broken. That’s at least 5 people from your team who have over promised & never delivered. Shameless. #bbcwatchdog @BBCWatchdog

• 
  Tom Russell (@TomORussell) reported 15 minutes ago from Hexham, England

  @bt_uk Joined BT weeks ago. Cannot receive landline calls. How many times do I have to report a problem with my landline before someone does something about it? Is there a magic number? Sick and tired of being fobbed off. #bt #CustomerService

• 
  Jess Atkinson (@jessatkinson95) reported 16 minutes ago from Hexham, England

  @bt_uk think it’s pretty poor that you tell people their broadband can take up to 11:30pm to work when they move house. When exactly am I supposed to tel you, no it hasn’t worked, and now I cannot work from home. This was the whole reason I took YESTERDAY off 😤

• 
  Tom Russell (@TomORussell) reported 22 minutes ago from Hexham, England

  Dear people of the UK. If you are thinking of switching your landline to @bt_uk, STOP! It’s not worth all the hassle and crap that these people will pile upon you to get your landline sorted. Please RT for everyone’s sake. #CustomerReview #customerexperience #bbcwatchdog

• 
  Peter Foster (@foslar71) reported 29 minutes ago from Consett, England

  Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

• 
  Tom Russell (@TomORussell) reported 38 minutes ago from Hexham, England

  @BBCWatchdog Please investigate @bt_uk and their appalling attitude to fixing our Digital Voice landline. Been unable to receive calls for weeks & we have worried, elderly parents who cannot call us. A trail of broken promises and still taking our money. #CustomerService #bt

• 
  breenster & 🐶 (@breenster) reported 41 minutes ago from Wylam, England

  @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

• 
  Steve Jackson (@stevejacksonHN) reported 42 minutes ago from Corbridge, England

  @bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.

• 
  Jonathan Miller (@JonnyMiller5) reported 42 minutes ago from Prudhoe, England

  @BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help

• 
  Tom Russell (@TomORussell) reported 49 minutes ago from Hexham, England

  @bt_uk The catalogue of ridiculous BT errors continues. STILL NO HOME TELEPHONE NUMBER DESPITE HOURS OF TRYING TO GET THIS RESOLVED. Yet more broken promises to ring me back and resolve. IS THIS A WIND UP? @BBCWatchdog

• 
  breenster & 🐶 (@breenster) reported 51 minutes ago from Wylam, England

  @bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.

• 
  Yvonne Ritchie #against hate, corruption, Brexit (@yeritchie) reported 55 minutes ago from Prudhoe, England

  @btsport Why is the stream buffering on Android?? Never had issue before.

• 
  Paul Mackie (@paulmac708) reported 58 minutes ago from Consett, England

  @bt_uk Don't suppose you're having any issues in the Consett area are you? My internet connection just disappeared

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FPL DABBY (@FPL_Dabby) reported 2 minutes ago

  Begged and pleaded with @BT_uk to let me stay and just switch my current service to my new house but they've said they can't even give me a date for 2 weeks & to just switch to Sky if I want a date So any TV & Broadband provider recommendations? (Needs Sky sports & Bt sport)

• 
  Fat Jacques 🏴‍☠️ (@Fat_Jacques) reported 3 minutes ago

  @bt_uk That’s the page with the issue. It doesn’t show me all the deals, just the upgrades you are pushing.

• 
  Jack S (@yohanes1313) reported 3 minutes ago

  @FPL_Dabby @bt_uk I've had virgin for 3 years, its really good 95% of the time, 5% of the time it will randomly drop for 24 hours and there support is awful, and will deny anything happened:P

• 
  Luke D (@TheQuietLAD) reported 4 minutes ago

  @bt_uk "Fine" is relative - it was still bloody slow, but that was better than "not working at all" which is where you've left me now.

• 
  LollyBear ☆ (@xlaura_janex) reported 4 minutes ago

  @bt_uk hi there. I need to book an engineer to come again (same issue as last time, was resolved for a short time). I can't find out how on the website. I did it via DM on here last time, can I do the same again please?

• 
  FPL DABBY (@FPL_Dabby) reported 6 minutes ago

  @yohanes1313 @bt_uk I had Virgin at an old house a few years back, I really like their service but unfortunately they can't provide at my new house

• 
  Chris Kettle (@chriskettle3) reported 7 minutes ago

  @bt_uk If only your customer service team delivered what you promise. I'm STILL waiting to hear about compensation for an outage weeks ago! If I'm honest I'm loathed to chase it as it's up to you and if I don't hear I will move my services elsewhere.

• 
  Dan Lowe (ʙᴀʀᴍʏ ʙʟᴜᴇʙɪʀᴅ) (@BarmyBluebird94) reported 7 minutes ago

  @btsport really not happy with your service, supposed to be upgraded to fibre today , engineer was great did all the stuff but nobody sent the new hub, now my old hub won’t connect to the internet , how am I supposed to work from home? New hub coming tomorrow I hope .. not good

• 
  Luke D (@TheQuietLAD) reported 8 minutes ago

  @bt_uk But your guy couldn't even book me an engineer! And no-one has explained to me what has caused the fault when it was working fine until 10 mins after I renewed. You've clearly basically turned my service off until my new contract starts, which is ridiculous.

• 
  Peter Chambers (@PJChambers6) reported 8 minutes ago

  @bt_uk worst broadband onboarding experience ever. I cannot stress enough, avoid at all costs. Shocking customer experience.