BT (British Telecom)

BT (British Telecom) Outage Report in Hexham, Northumberland, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hexham, Northumberland, England 01/11/2026 08:05

January 11: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hexham, Northumberland, England

The most recent BT (British Telecom) outage reports came from the following cities: Hexham.

Loading map, please wait...
City Problem Type Report Time
United KingdomHexham Internet
United KingdomHexham Internet
United KingdomHexham E-mail
United KingdomHexham E-mail
United KingdomConsett TV
United KingdomConsett Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • jessatkinson95 Jess Atkinson (@jessatkinson95) reported from Hexham, England

    @bt_uk think it’s pretty poor that you tell people their broadband can take up to 11:30pm to work when they move house. When exactly am I supposed to tel you, no it hasn’t worked, and now I cannot work from home. This was the whole reason I took YESTERDAY off 😤

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @bt_uk Just heard from you. Because of this Digital Voice issue I have to be without phone and broadband for 2 weeks! Is this the 1980’s? I have 3 teenagers learning and running a business from home. What kind of business are you running? @BBCWatchdog

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @BBCWatchdog Please investigate @bt_uk and their appalling attitude to fixing our Digital Voice landline. Been unable to receive calls for weeks & we have worried, elderly parents who cannot call us. A trail of broken promises and still taking our money. #CustomerService #bt

  • JonnyMiller5 Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help

  • stevejacksonHN Steve Jackson (@stevejacksonHN) reported from Corbridge, England

    @bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.

  • yeltzland John Pollard (@yeltzland) reported from Hexham, England

    Having to watch Chorley v Derby with the the sound off. The fake crowd noise is always awful, but @btsport think the Chorley crowd would normally sound like an under 9s swimming gala 🙄

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @bt_uk Joined BT weeks ago. Cannot receive landline calls. How many times do I have to report a problem with my landline before someone does something about it? Is there a magic number? Sick and tired of being fobbed off. #bt #CustomerService

  • foslar71 Peter Foster (@foslar71) reported from Consett, England

    Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • georgekeeley_gk george keeley (@georgekeeley_gk) reported

    @bt_uk internet down AGAIN in Bradford this evening. Only the third time this month lol! Why does BT provide such an appalling service??? :(

  • mgwood88 Mark Wood (@mgwood88) reported

    @bt_uk so you can't just separate your WiFi channels anymore? That's poor

  • bedlamp_dnb bedlamp (@bedlamp_dnb) reported

    This idiot commentator is ruining this match #RMACHE 😩😩🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬 #BTSPORT

  • _Kudz Kudz (@_Kudz) reported

    Ofcourse @btsport app decides to go down

  • JohnEvansTW1 John Evans (@JohnEvansTW1) reported

    @GaryLineker @btsport You sure you want to tweet that? "This is John & I'm Louis. As we're a "partnership", noone gives us no trouble. Team players, know what I mean, Gary?" "See Johnson's been dissing us, & bad fings starts 'appening to 'im." "Now, you're saying we do plastic. That ain't good.."

  • georgekeeley_gk george keeley (@georgekeeley_gk) reported

    @bt_uk Used to be able to speak to someone regarding issues. They seemed to have stopped that. A wise decision......

  • BigdogClewsy Lee (@BigdogClewsy) reported

    I'm sorry I cannot stand Gary Lineker as a host he's rude , over talks and interrupts the pundits , thinks he is funny , loves the sound of his own voice . He lets down @btsport coverage he's awful bring in #alexscott

  • designer_dick Richard (@designer_dick) reported

    Hey @bt_uk, can you tell me why your website is refusing to progress my order and suggests I call you instead? Not like I've been a customer for decades or anything... 🙄

  • ctpike11 Chris Pike (@ctpike11) reported

    @bt_uk I just want to check that your email system is working ok. I’ve been in contact with Hive to sort an account issue and wanted to check that emails aren’t being blocked from Hive at all?

  • PaulENealon Paul (@PaulENealon) reported

    @GaryLineker @btsport If the furniture sold by @JohnLewisRetail is really that bad then thanks for the heads-up! Won't be shopping there in future...