BT (British Telecom) outages and service status in Hexham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Hexham, including 0 direct reports.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Hexham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 11: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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BT (British Telecom) Issues Reports Near Hexham, England
Latest outage, problems and issue reports in Hexham and nearby locations:
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Jess Atkinson (@jessatkinson95) reported from Hexham, England@bt_uk think it’s pretty poor that you tell people their broadband can take up to 11:30pm to work when they move house. When exactly am I supposed to tel you, no it hasn’t worked, and now I cannot work from home. This was the whole reason I took YESTERDAY off 😤
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John Pollard (@yeltzland) reported from Hexham, EnglandHaving to watch Chorley v Derby with the the sound off. The fake crowd noise is always awful, but @btsport think the Chorley crowd would normally sound like an under 9s swimming gala 🙄
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Tom Russell (@TomORussell) reported from Hexham, England@bt_uk Just heard from you. Because of this Digital Voice issue I have to be without phone and broadband for 2 weeks! Is this the 1980’s? I have 3 teenagers learning and running a business from home. What kind of business are you running? @BBCWatchdog
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Paul Mackie (@paulmac708) reported from Consett, England@bt_uk Don't suppose you're having any issues in the Consett area are you? My internet connection just disappeared
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Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England@BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help
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Steve Jackson (@stevejacksonHN) reported from Corbridge, England@bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.
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Tom Russell (@TomORussell) reported from Hexham, EnglandDear people of the UK. If you are thinking of switching your landline to @bt_uk, STOP! It’s not worth all the hassle and crap that these people will pile upon you to get your landline sorted. Please RT for everyone’s sake. #CustomerReview #customerexperience #bbcwatchdog
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Yvonne Ritchie #against hate, corruption, Brexit (@yeritchie) reported from Prudhoe, England@btsport Why is the stream buffering on Android?? Never had issue before.
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breenster & 🐶 (@breenster) reported from Wylam, England@bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.
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Tom Russell (@TomORussell) reported from Hexham, England@bt_uk Joined BT weeks ago. Cannot receive landline calls. How many times do I have to report a problem with my landline before someone does something about it? Is there a magic number? Sick and tired of being fobbed off. #bt #CustomerService
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Tom Russell (@TomORussell) reported from Hexham, EnglandGuess what @bt_uk. Another member of your team promises to call us today about our ongoing landline problems, & another promise broken. That’s at least 5 people from your team who have over promised & never delivered. Shameless. #bbcwatchdog @BBCWatchdog
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Peter Foster (@foslar71) reported from Consett, EnglandCan someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.
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Tom Russell (@TomORussell) reported from Hexham, England@bt_uk The catalogue of ridiculous BT errors continues. STILL NO HOME TELEPHONE NUMBER DESPITE HOURS OF TRYING TO GET THIS RESOLVED. Yet more broken promises to ring me back and resolve. IS THIS A WIND UP? @BBCWatchdog
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Tom Russell (@TomORussell) reported from Hexham, England@BBCWatchdog Please investigate @bt_uk and their appalling attitude to fixing our Digital Voice landline. Been unable to receive calls for weeks & we have worried, elderly parents who cannot call us. A trail of broken promises and still taking our money. #CustomerService #bt
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breenster & 🐶 (@breenster) reported from Wylam, England@bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike
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Stephen Davies (@man_of_gwent) reported from Harlow Hill, EnglandAbsolutley shocking customer service from @bt_uk. Left hand not speaking to right hand resulting in my service cancellation. Nothing but issues from start to finish! My advice - steer clear
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Janey Sinnett (@JaneyJaney77) reported@bt_uk what is going on with btinternet? I can’t access my emails, currently in a lengthy queue for online help
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Alan Reeve (@AlanReeve2) reported@bt_uk can you help, my emails have stopped working since arriving in Nevada. Everything is set up correctly and I've tried numerous things to fix it, can't even log in via webpage
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Sharon&Mark (@sharon_railton) reported@bt_uk I got a call from Chris just after 8pm,basically everyone I spoke with at BT said it wasn’t their problem and that you outsource all your work to open reach,so take it up with them! I pay BT for a service and youre happy to leave vulnerable people without a phone line.Disgusting
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Vicki (@vcotton21) reported@bt_uk Taken out new broadband with you last Friday and I’ve had nothing but trouble since connecting some of my devices & wifi frequently dropping out, previous Sky broadband handled it fine. Can’t log into my account, really unhappy. Do I have a 14day cooling off period?
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Keith Stewart (@lovemymemo) reported@WeAreOpenreach @bt_uk said they can’t turn it on before Monday! Please help!
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Dean (@thekaratesuit) reported@ofcom you need a word with @BTCare … they mis-sold me a tariff on sep23 and have hung up, lied to me, misled me and just been outright wastes of ***** with me every time i try to fix it - literally impossible to fix their errors… BT = big tossers
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tha Movement Noize Production (@JumaMhlanga) reportedWho else is having issues with BT Broadband after moving? 😡 Been waiting 28+ days for service and just spent 2 hours on the phone with no resolution. Broken promises, poor communication, and still no connection. Completely unacceptable. @BT_UK #BroadbandFail #CustomerService
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Karen ♿🌞💐 🇬🇧 🇺🇦🇮🇱 🇨🇦🇦🇺🇳🇿🇪🇺 (@MrsXXV25) reported@bt_uk I can’t see anything to describe what to do if the modem LOS light is red. This level of customer service is unacceptable. I’m physically disabled and it’s incredibly painful for me to get low down enough to see or work on the modem. Wish we’d never joined BT.
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Kat (@Kat06075689) reported@bt_uk down and we have a medical device that requires WiFi to measure a baby heart rate. Device won’t alarm if heart rate drops so essentially we can’t act right away should that happen. Fed up with BT now! Can I leave without a fee for this?
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Chris Hill (@dochill82) reportedSo tell me @bt_uk: 1. Is this the excellent customer service you talk about being committed to? 2. Why was my account cancelled when you knew it didn’t come from me? 3. Why aren’t your customer service team bending over backwards to get me online again today?