BT (British Telecom) outages and service status in Hexham, England

Problems in the last 24 hours in Hexham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hexham, England

The most recent BT (British Telecom) outage reports came from the following cities: Consett.

City	Problem Type	Report Time
Consett	Internet	27 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

• 
  breenster & 🐶 (@breenster) reported 24 seconds ago from Wylam, England

  @bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.

• 
  Paul Mackie (@paulmac708) reported 8 minutes ago from Consett, England

  @bt_uk Don't suppose you're having any issues in the Consett area are you? My internet connection just disappeared

• 
  Steve Jackson (@stevejacksonHN) reported 8 minutes ago from Corbridge, England

  @bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.

• 
  Yvonne Ritchie #against hate, corruption, Brexit (@yeritchie) reported 12 minutes ago from Prudhoe, England

  @btsport Why is the stream buffering on Android?? Never had issue before.

• 
  Tom Russell (@TomORussell) reported 14 minutes ago from Hexham, England

  @bt_uk Just heard from you. Because of this Digital Voice issue I have to be without phone and broadband for 2 weeks! Is this the 1980’s? I have 3 teenagers learning and running a business from home. What kind of business are you running? @BBCWatchdog

• 
  Tom Russell (@TomORussell) reported 15 minutes ago from Hexham, England

  Guess what @bt_uk. Another member of your team promises to call us today about our ongoing landline problems, & another promise broken. That’s at least 5 people from your team who have over promised & never delivered. Shameless. #bbcwatchdog @BBCWatchdog

• 
  Tom Russell (@TomORussell) reported 17 minutes ago from Hexham, England

  @bt_uk The catalogue of ridiculous BT errors continues. STILL NO HOME TELEPHONE NUMBER DESPITE HOURS OF TRYING TO GET THIS RESOLVED. Yet more broken promises to ring me back and resolve. IS THIS A WIND UP? @BBCWatchdog

• 
  Jess Atkinson (@jessatkinson95) reported 21 minutes ago from Hexham, England

  @bt_uk think it’s pretty poor that you tell people their broadband can take up to 11:30pm to work when they move house. When exactly am I supposed to tel you, no it hasn’t worked, and now I cannot work from home. This was the whole reason I took YESTERDAY off 😤

• 
  Tom Russell (@TomORussell) reported 31 minutes ago from Hexham, England

  @BBCWatchdog Please investigate @bt_uk and their appalling attitude to fixing our Digital Voice landline. Been unable to receive calls for weeks & we have worried, elderly parents who cannot call us. A trail of broken promises and still taking our money. #CustomerService #bt

• 
  Tom Russell (@TomORussell) reported 34 minutes ago from Hexham, England

  Dear people of the UK. If you are thinking of switching your landline to @bt_uk, STOP! It’s not worth all the hassle and crap that these people will pile upon you to get your landline sorted. Please RT for everyone’s sake. #CustomerReview #customerexperience #bbcwatchdog

• 
  Tom Russell (@TomORussell) reported 36 minutes ago from Hexham, England

  @bt_uk Joined BT weeks ago. Cannot receive landline calls. How many times do I have to report a problem with my landline before someone does something about it? Is there a magic number? Sick and tired of being fobbed off. #bt #CustomerService

• 
  Jonathan Miller (@JonnyMiller5) reported 42 minutes ago from Prudhoe, England

  @BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help

• 
  Stephen Davies (@man_of_gwent) reported 43 minutes ago from Harlow Hill, England

  Absolutley shocking customer service from @bt_uk. Left hand not speaking to right hand resulting in my service cancellation. Nothing but issues from start to finish! My advice - steer clear

• 
  Peter Foster (@foslar71) reported 43 minutes ago from Consett, England

  Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

• 
  John Pollard (@yeltzland) reported 54 minutes ago from Hexham, England

  Having to watch Chorley v Derby with the the sound off. The fake crowd noise is always awful, but @btsport think the Chorley crowd would normally sound like an under 9s swimming gala 🙄

• 
  breenster & 🐶 (@breenster) reported 55 minutes ago from Wylam, England

  @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sem Essessi (@SemiEssessi) reported 8 minutes ago

  @bt_uk someone has usurped your service providing to me and you dealt with it using poor communication with insufficient information for anything to be done.... i shouldnt have to spend 4-8 hours each month ensuring you did your job. a job which btw i did in my 20s without mistakes.

• 
  Mini67!x (@jellywellys99) reported 11 minutes ago

  @bt_uk charging a partially sighted customer £3 for a large print paper bill after telling customer it's a free service for visually disabled customers #DISGRACEFUL then when customer calls up to query call cut short because they can't see a code in text and can't read bank card

• 
  The Version | Upgrade your downtime (@theversionhq) reported 13 minutes ago

  @mongrelcelt @bt_uk You’ve clearly never dealt with @skytv

• 
  Giles Shaxted (@gilesshaxted) reported 17 minutes ago

  @bt_uk I appreciate the response. After three phone calls from your loyalty team or whatever they called themselves. I ended up switching to sky. You should genuinely treat your loyal customers better than the new ones. It's not okay.

• 
  Macro Bielsa (@Forex_trader_4u) reported 19 minutes ago

  @bt_uk why do you make it so hard to cancel your products. It’s a disgrace and should be investigated by the CMA. Spent nearly an hour trying to find and then cancel my internet. Scum

• 
  me (@shenry1972) reported 20 minutes ago

  I'd like to thank @bt_uk for leaving my vulnerable elderly mother without a working phone line for almost a week and giving such atrocious customer service.

• 
  Craig Goddard (@ChemTeachCGO) reported 22 minutes ago

  @bt_uk It seems that since it moved to HBO Max, this is no longer the case & is now baked into my contract alongside broadband. I don't recall at any time being asked about this & I have always understood it to be a rolling commitment. Please explain this situation and how I can cancel.

• 
  Ellma Cearuilin Franciscan🎗️ (@CCearuilin) reported 22 minutes ago

  Recommendations required for broadband. Currently with @bt_uk but their customer service is crap. Do any of them provide a decent service for a reasonable price? #bt

• 
  Daniel Factor (@DanielFactor79) reported 22 minutes ago

  @bt_uk They'd probably get faster internet buried under rubble than the **** slow crap we get from you retarded **** eating ******* *****!

• 
  Jacob People (he/him) 💙 (@JacobPeoplee) reported 26 minutes ago

  Our internet and landline aren't working. I've text in and it said no issue but there clearly is @bt_uk