BT (British Telecom)

BT (British Telecom) Outage Report in Hexham, Northumberland, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hexham, Northumberland, England 03/24/2026 00:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • JonnyMiller5 Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help

  • stevejacksonHN Steve Jackson (@stevejacksonHN) reported from Corbridge, England

    @bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Markgsparrow Mark Sparrow (@Markgsparrow) reported

    @Little_G2 @bt_uk @openreach They want to charge you £70k for upgrading your broadband? Sounds like you need a technology journalist to follow this up. That's an awful lot of money. Do you live on the moon?

  • hjsthat Harriet Salmon (@hjsthat) reported

    @bt_uk We were told that an engineer was coming to fix our broadband between 08:00 and 13:00. It is now 14:00 and no one has come or even contacted us to say they will be late. Is there a number we can call to see if anyone is coming?

  • ChrisTeague2 Chris Teague (@ChrisTeague2) reported

    @bt_uk can you let me know when the rediculous situation with BT cloud service not working since app update in early December will be fixed I cannot access my data

  • StaceyEBx Stacey Butlin (@StaceyEBx) reported

    @btbusinesscare 40 mins on a call to sort out a billing issue from JULY. Surprise, its not resolved again!. How hard is it to fix an error your sales team created. The lies you tell are incredible. BT are the worst company I have ever dealt with. Ombudsman informed. @BTBusiness

  • Austenwmoore NLP (@Austenwmoore) reported

    @btbusinesscare Received a useless call saying I'll be charged now. Said completely different information to what the first guy told me when he booked the engineer. So I have ended the call because you wasted my time, gave conflicting information & have delivered terrible service.

  • hachigirl Sarah Alexander (@hachigirl) reported

    @bt_uk both my partner are getting emergency calls only error. Is BT down in my area?

  • putinsbotox Rab (@putinsbotox) reported

    @Little_G2 @bt_uk @openreach Our village has poor BT infrastructure. Vodafone quoted 1/2 price. BT then ran ads for the same price "nationwide" but when I called our postcode was "excluded" from the offer. They obviously wanted other companies to pick up the troublesome areas.

  • OneRandomDolly OneRandomDolly (@OneRandomDolly) reported

    Got a @bt_uk engineer attending today apparently in the next 25 mins as they said 8am-1pm and its 12:36. And we will get a charge of £85 if the issue isnt something that can be proved as their fault 🙃 I'll keep you updated

  • Stevearsenal2k stevep (@Stevearsenal2k) reported from Hadley, England

    @bt_uk Hello there service checker says all fine but since Saturday my broadband has been dropping out a couple of times a day. I’ve done everything you’re supposed to and the problem still seems to be happening

  • guess006 Nra777111 (@guess006) reported

    @bt_uk I've been a loyal customer for years, and was happy willing to stick with BT. However, customer service goes a long way for me. Not happy at all!