BT (British Telecom)

BT (British Telecom) Outage Report in Hexham, Northumberland, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hexham, Northumberland, England 03/16/2026 23:55

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

  • stevejacksonHN Steve Jackson (@stevejacksonHN) reported from Corbridge, England

    @bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.

  • JonnyMiller5 Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Lovetogoaway Letsflyletsflyaway (@Lovetogoaway) reported

    @bt_uk When I phoned the faults team, they said the error was between the green box on the street and my property. How will sending one of these 'experts' fix my problem if it's in the street?

  • bonhistory Paul Fisher (@bonhistory) reported

    @bt_uk Just arrived in Vietnam and unable to receive or send emails. Have tried signing in to web Mail but logon details not recognised. Can you help?

  • bonhistory Paul Fisher (@bonhistory) reported

    @bt_uk My logon details haven’t changed in a while and I have them stored securely so fairly sure they are correct. Thanks for your help.

  • StorageAbingdon AbingdonStorage (@StorageAbingdon) reported

    @bt_uk Lets see how long it takes until you say "I need to put you through to someone else", they will then say "their system is down" and then I have to wait another 5 weeks. My hopes are not high in resolving this.

  • nelthorpe Tom Nelthorpe (@nelthorpe) reported

    @alanburkittgray @bt_uk Yep, this seems awfully familiar. The Twitter DM support is quite good though

  • StorageAbingdon AbingdonStorage (@StorageAbingdon) reported

    @bt_uk Must be the worst company in the history of the UK, they have such a bad reputation you would think that they do something to actually change it. Instead yet again i have wasted 5 hours and 2 months of waiting on this useless company.

  • temnilica temnilica (@temnilica) reported

    @bt_uk Thanks to the tech support Exec Imran and OpenReach engineer after one month of no broadband finally someone was sent to fix the fault. All the previous comms where “someone is working on it” were complete bs. I highly recommend that you review your support process.

  • TheOnlyBovice Guy Tomlinson (@TheOnlyBovice) reported

    @bt_uk can you organize an engineer visit as the messaging service does not actually work it seems

  • IanMCalvert Ian M Calvert (@IanMCalvert) reported

    Another rant! No wonder @bt_uk is losing Customers and has a bad #CustServ reputation! As I’m out, #BT ring me, same person I’ve spoken to many times, talks through things B4 saying need to check Security, B/C I can’t answer, can’t discuss anything more! What a joke they are!

  • Sareyware Sarah Merritt (@Sareyware) reported from Stowmarket, England

    @markhendy @bt_uk @BritishTelecom Alas on the new build estate, they are the only service provider….