BT (British Telecom)

BT (British Telecom) Outage Report in Hexham, Northumberland, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hexham, Northumberland, England 03/09/2026 13:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (7%)

    E-mail (7%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • foslar71 Peter Foster (@foslar71) reported from Consett, England

    Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

  • yeltzland John Pollard (@yeltzland) reported from Hexham, England

    Having to watch Chorley v Derby with the the sound off. The fake crowd noise is always awful, but @btsport think the Chorley crowd would normally sound like an under 9s swimming gala 🙄

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @bt_uk Joined BT weeks ago. Cannot receive landline calls. How many times do I have to report a problem with my landline before someone does something about it? Is there a magic number? Sick and tired of being fobbed off. #bt #CustomerService

  • JonnyMiller5 Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

  • jessatkinson95 Jess Atkinson (@jessatkinson95) reported from Hexham, England

    @bt_uk think it’s pretty poor that you tell people their broadband can take up to 11:30pm to work when they move house. When exactly am I supposed to tel you, no it hasn’t worked, and now I cannot work from home. This was the whole reason I took YESTERDAY off 😤

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.

  • stevejacksonHN Steve Jackson (@stevejacksonHN) reported from Corbridge, England

    @bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • deadheaddraven DeadHeadDraven (@deadheaddraven) reported

    @bt_uk They have, and they have told me that BT have cancelled my upgrade and are cutting me off It's an automated process and there is nothing they can do what else are they going to tell me? I shouted at them till I was blue in the face but @EE won't do a thing to fix their mess

  • mdcpom A (@mdcpom) reported

    No @btsport @btsportwwe don’t fix it. That was the best #Raw in years.

  • elainemhug elainemh (@elainemhug) reported

    1/3 @e_emobile disgusting companies. I signed up through @bt_uk. Immediately cancel the contract the next day when realised I would have a second bill. Spke to both BT & EE and confirmed cancellation. Today received a Bill. EE refusing to cancel bill

  • CartwrightB_ Benjamin Cartwright (@CartwrightB_) reported

    @bt_uk I got these messages, just that when I login to BT to check if fault it says; Reported Fault Problem Broadband - Slow Connection It’s not slow connection it’s just gone off completely.

  • RyanMcGoverne RyanMcGoverne I Photo I Paint I 💙💛 (@RyanMcGoverne) reported

    @bt_uk No we haven't. Our broadband is down. I was kept on the phone for an hour until the BT advisor told me there are no engineer appointments. So we have no internet and no one fixing it. I would like a manager to contact me as the advisor clearly was not interested.

  • JBKid7 JellyBabyKid (@JBKid7) reported

    @bt_uk Thanks for getting back to me. Being offline for 4 days is a big problem - I have online appointments and food shopping to sort out. I am mostly housebound so struggle to just pop out or do things in person. Do you have a priority service for people like me like other utilities?

  • STUBIE619 STUART D (@STUBIE619) reported

    @bt_uk what are you doing about the outages in Liverpool? I’ve had a purple flashing light on my home hub meaning no service since yesterday. I’m a broadband only customer so no landline number.

  • Amyyyyyyyyyy_ Amy Graham (@Amyyyyyyyyyy_) reported

    @bt_uk my smart hub 2 WiFi has been flashing purple since Friday, I’ve got no internet access at all. All cables are connected and tried resetting it all, please help!

  • JBKid7 JellyBabyKid (@JBKid7) reported

    Anyone else's @bt_uk Internet down in Cheltenham? How is it going take until Friday night to fix?! I am a disabled person who does everything online and am now cut off for almost a week!

  • ElginBID Elgin BID (@ElginBID) reported

    @btbusinesscare There is a huge outage in Elgin City Centre with over 30 businesses affected which means no phone calls, card systems or booking systems. The date for this to be resolved is 17th June. Is there anyway this can be resolved sooner as businesses are struggling?