BT (British Telecom)

BT (British Telecom) Outage Report in Hexham, Northumberland, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hexham, Northumberland, England 02/08/2026 21:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • JonnyMiller5 Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

  • stevejacksonHN Steve Jackson (@stevejacksonHN) reported from Corbridge, England

    @bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • xcazza97 𝒸𝒶𝓇𝑜𝓁𝒾𝓃𝑒 𝒹𝑒𝑒𝑔𝒶𝓃 (@xcazza97) reported

    @bt_uk hello just rented Wonder Women 1984 and there’s no sound, it’s working for everything else but when we go onto the BT store itself and start it from the beginning it’s still no sound. Can you help me please

  • antonymmartin84 Antony Martin (@antonymmartin84) reported

    Comparing Soucek to Fellaini is such lazy punditry. As soon as Keown said it you just know he hardly watches him play. So poor the **** we are served up week in week out from so called pundits. Get Alex Scott on the firm @btsport

  • kiphakes Kip (@kiphakes) reported

    Dammit @bt_uk were looking into a @btsport problem for me. My account looks like it's all working, but it's not.. Payment issue. However, I can't actually pay them, because my account says I owe nothing. Kick off is at 18:00 :(

  • VenomlyCarnage The Hall of Ross (@VenomlyCarnage) reported

    @alliburkephoto @bt_uk @gigaclear Same, I've had 4-5 engineers around in the past year or so, it's a temporary fix as a few days/weeks later....back to the basic problems while paying £140 a quarterly!!

  • elliejelly101 Ellie (@elliejelly101) reported

    @bt_uk hi, is your online chat support still available? I tried calling but was on hold for 20 mins and transferred to three departments before the line went dead 🙄 thank you!

  • 2000Simonjones simon jones (@2000Simonjones) reported

    @bt_uk could you please help me. My broadband connection is way overdue and I can't get through for any help. I need to work from home.

  • YourMotherSaysU Mother (@YourMotherSaysU) reported

    @RivieraTrust @ShiphayAcademy @bt_uk don't do service. Just put up with it. After all, the only competition is #Branson

  • JackBevan16 Jack Bevan (@JackBevan16) reported

    @bt_uk been without broadband for 6 days now, with little to no communication from you as to when and how our fault might be fixed. Great way to treat students doing online learning during a national lockdown

  • JackBadapdos21 Jack-^- (@JackBadapdos21) reported

    @bt_uk are there any known issues with broadband connection at the moment? My connection has dropped from a regular 40+mbps to 4mbps... Can't even stream a YouTube video properly

  • jodieedgson Jodie (@jodieedgson) reported

    @bt_uk I spoke to an agent yesterday, and they advised me that they would be calling me back today to assist me with FTTP access/broadband issues. However, I’ve not heard anything & I can’t get through on the helpline.