BT (British Telecom) Outage Report in Hexham, Northumberland, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Hexham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Community Discussion
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BT (British Telecom) Issues Reports Near Hexham, England
Latest outage, problems and issue reports in Hexham and nearby locations:
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John Pollard
(@yeltzland) reported
from
Hexham, England
Having to watch Chorley v Derby with the the sound off. The fake crowd noise is always awful, but @btsport think the Chorley crowd would normally sound like an under 9s swimming gala 🙄
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@BBCWatchdog Please investigate @bt_uk and their appalling attitude to fixing our Digital Voice landline. Been unable to receive calls for weeks & we have worried, elderly parents who cannot call us. A trail of broken promises and still taking our money. #CustomerService #bt
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.
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Tom Russell
(@TomORussell) reported
from
Hexham, England
Dear people of the UK. If you are thinking of switching your landline to @bt_uk, STOP! It’s not worth all the hassle and crap that these people will pile upon you to get your landline sorted. Please RT for everyone’s sake. #CustomerReview #customerexperience #bbcwatchdog
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Yvonne Ritchie #against hate, corruption, Brexit
(@yeritchie) reported
from
Prudhoe, England
@btsport Why is the stream buffering on Android?? Never had issue before.
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Peter Foster
(@foslar71) reported
from
Consett, England
Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.
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Steve Jackson
(@stevejacksonHN) reported
from
Corbridge, England
@bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@bt_uk Joined BT weeks ago. Cannot receive landline calls. How many times do I have to report a problem with my landline before someone does something about it? Is there a magic number? Sick and tired of being fobbed off. #bt #CustomerService
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Paul Mackie
(@paulmac708) reported
from
Consett, England
@bt_uk Don't suppose you're having any issues in the Consett area are you? My internet connection just disappeared
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Jess Atkinson
(@jessatkinson95) reported
from
Hexham, England
@bt_uk think it’s pretty poor that you tell people their broadband can take up to 11:30pm to work when they move house. When exactly am I supposed to tel you, no it hasn’t worked, and now I cannot work from home. This was the whole reason I took YESTERDAY off 😤
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@bt_uk The catalogue of ridiculous BT errors continues. STILL NO HOME TELEPHONE NUMBER DESPITE HOURS OF TRYING TO GET THIS RESOLVED. Yet more broken promises to ring me back and resolve. IS THIS A WIND UP? @BBCWatchdog
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Tom Russell
(@TomORussell) reported
from
Hexham, England
Guess what @bt_uk. Another member of your team promises to call us today about our ongoing landline problems, & another promise broken. That’s at least 5 people from your team who have over promised & never delivered. Shameless. #bbcwatchdog @BBCWatchdog
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@bt_uk Just heard from you. Because of this Digital Voice issue I have to be without phone and broadband for 2 weeks! Is this the 1980’s? I have 3 teenagers learning and running a business from home. What kind of business are you running? @BBCWatchdog
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Jonathan Miller
(@JonnyMiller5) reported
from
Prudhoe, England
@BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Daly Design Studio
(@daly_design) reported
@btbusinesscare It’s unlikely you can get us back online. I’ve already raised a complaint, in fact it’s your Indian complaint handler that has disconnected us and we’re unable to work (web developer company with no broadband!)
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Justin
(@commitunity) reported
@hannahcaress @bt_uk Oh wow I’m having THE SAME ISSUE! And it’s all down to BT it’s not anything we have done …. Grrrr this should not be happening these days. Also when we need to work at home
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Michael Ellis
(@mellis737) reported
@bt_uk No date as to when we’ll have your service and no updates as to why there are delays with this.
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Lord Carter
(@LordACarter) reported
@bt_uk got an urgent text from you telling me to all number now been on hold over 15 mins and still not answered. Disgusted. You keep saying we are very busy atm so what. I pay for your service do u not think I am busy as well #bt_uk is pathetic and appallingly run.
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Han-han
(@hannahcaress) reported
@bt_uk Still no closer to having my WiFi fixed. Promised it would be by today, no shock it still hasn’t been sorted. Spoken with multiple people from the Social media team and now being escalated with BT’s executive team. I’ll be emailing Philip Janson as this has been abysmal service!
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Josh Adcock
(@JoshAdcock6) reported
Shoutout to from the department at @bt_uk / @BTGroup - 6 months later and we have a resolution. customer service
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Justin
(@commitunity) reported
@bt_uk Hi there yes please! However the problem is . Finally we have got our @bt_uk hotspot, it worked fine on the internet and our two phones were connected. Then after about 45 mins it just stopped working and won’t connect to the server. I’ve reset it, and done everything!? Help?
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Aaron Collier
(@mrmerv77) reported
@SkyHelpTeam why can I not purchase the @btsport Boxing this weekend .I would never have got sky glass if I knew this …Poor also still having connection problems from my puck .I have the fastest broadband available in my area so this is not the problem 😡
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Worcash
(@WorcAshes) reported
@bt_uk Are all your overseas online customer contact staff unhelpful & rude. The 3 I’ve had the misfortune of dealing with today certainly were. They even tried to say that the BT engineer and engineer from TSG were wrong in the diagnosis of the problems I am having with my TV.
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Justin
(@commitunity) reported
So we were shut off by @bt_uk on the 8th April and they said the soonest they could get us turned back on is the 26th April!!?!! So they can turn us off with no warning INSTANTLY BUT CANT TURN IT BACK ON?! So. Obviously we needed a solution. They gave us some mini hotspot…