BT (British Telecom) Outage Report in Hexham, Northumberland, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Hexham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Community Discussion
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BT (British Telecom) Issues Reports Near Hexham, England
Latest outage, problems and issue reports in Hexham and nearby locations:
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Stephen Davies
(@man_of_gwent) reported
from
Harlow Hill, England
Absolutley shocking customer service from @bt_uk. Left hand not speaking to right hand resulting in my service cancellation. Nothing but issues from start to finish! My advice - steer clear
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.
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Tom Russell
(@TomORussell) reported
from
Hexham, England
Dear people of the UK. If you are thinking of switching your landline to @bt_uk, STOP! It’s not worth all the hassle and crap that these people will pile upon you to get your landline sorted. Please RT for everyone’s sake. #CustomerReview #customerexperience #bbcwatchdog
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Peter Foster
(@foslar71) reported
from
Consett, England
Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.
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Steve Jackson
(@stevejacksonHN) reported
from
Corbridge, England
@bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.
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Jess Atkinson
(@jessatkinson95) reported
from
Hexham, England
@bt_uk think it’s pretty poor that you tell people their broadband can take up to 11:30pm to work when they move house. When exactly am I supposed to tel you, no it hasn’t worked, and now I cannot work from home. This was the whole reason I took YESTERDAY off 😤
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Yvonne Ritchie #against hate, corruption, Brexit
(@yeritchie) reported
from
Prudhoe, England
@btsport Why is the stream buffering on Android?? Never had issue before.
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike
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Tom Russell
(@TomORussell) reported
from
Hexham, England
Guess what @bt_uk. Another member of your team promises to call us today about our ongoing landline problems, & another promise broken. That’s at least 5 people from your team who have over promised & never delivered. Shameless. #bbcwatchdog @BBCWatchdog
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John Pollard
(@yeltzland) reported
from
Hexham, England
Having to watch Chorley v Derby with the the sound off. The fake crowd noise is always awful, but @btsport think the Chorley crowd would normally sound like an under 9s swimming gala 🙄
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@bt_uk The catalogue of ridiculous BT errors continues. STILL NO HOME TELEPHONE NUMBER DESPITE HOURS OF TRYING TO GET THIS RESOLVED. Yet more broken promises to ring me back and resolve. IS THIS A WIND UP? @BBCWatchdog
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@BBCWatchdog Please investigate @bt_uk and their appalling attitude to fixing our Digital Voice landline. Been unable to receive calls for weeks & we have worried, elderly parents who cannot call us. A trail of broken promises and still taking our money. #CustomerService #bt
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Jonathan Miller
(@JonnyMiller5) reported
from
Prudhoe, England
@BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@bt_uk Just heard from you. Because of this Digital Voice issue I have to be without phone and broadband for 2 weeks! Is this the 1980’s? I have 3 teenagers learning and running a business from home. What kind of business are you running? @BBCWatchdog
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@bt_uk Joined BT weeks ago. Cannot receive landline calls. How many times do I have to report a problem with my landline before someone does something about it? Is there a magic number? Sick and tired of being fobbed off. #bt #CustomerService
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Paul Mackie
(@paulmac708) reported
from
Consett, England
@bt_uk Don't suppose you're having any issues in the Consett area are you? My internet connection just disappeared
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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illusive Man
(@illusiveSmoove) reported
@bt_uk It’s connected to the hub. The box is not responding to the remote. I have nothing but bad experience with your service. Every month
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Steve Jones #ProgressiveAlliance
(@antoniosteve) reported
@iamnicksimpson @bt_uk My general rule with @bt_uk these days is - if I have a problem, email the most senior person whose email I can find. Their customer service people lie to you in writing, they do nothing when you complain - they're a waste of space, honestly.
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Peter Huw Farmer
(@peterhuwfarmer) reported
@bt_uk @MeNyrbie Don’t do it! I switched from VM to BT and the service is appalling. Internet cut off daily over past month. Going back to VM as BT keep fobbing me off with long drawn out conversations that resolve nothing
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Jack Harrison
(@VillaFan001) reported
@bt_uk I am absolutely fed up to be honest. I’ve just had a text (for the third time in the last 10 days) to say “we have now fixed the problem” and within two hours I’ve got no broadband again. Why can nobody tell me what’s causing this or when it will be fixed?
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Jay Macfarlane
(@Jay__Macfarlane) reported
@andyfenboyed @bt_uk I've had the exact same. I'm getting huge ping spikes and incredibly slow download speeds, but their generic test just tells me I am conveniently getting exactly what is on the contract and that there is no problem at all. They've been no help whatsoever.
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Sukh Thind
(@SUKHTHIND) reported
@bt_uk #BTmobileIssues @BTCare Spoke to agent, going to give another try with alternative option to fix. Mast has no timeline to be fixed!!!! #Bizarre To come out of contract, Because we are not getting the service we pay for, will have a cost! How is that fair?
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Steve Bone
(@stevebone1) reported
Anyone had issues with @bt_uk refusing to fix a broadband problem unless you go on to a new contract?
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Sarah Ilott
(@sri5308) reported
@bt_uk I need help with an account query please
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Jonny Wilson
(@JonnyMKUK) reported
@NOW I went from Sky to BT with zero problems, no delay and had the router 4 days before activation. You have now surpassed the activation date and still have no router. I’ll speak to @bt_uk
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Barry Walker
(@bazzarufc73) reported
@England @bt_uk Feel like pure **** today .but what a,result 🍺🍺🏴🏴