BT (British Telecom)

BT (British Telecom) Outage Report in Hexham, Northumberland, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hexham, Northumberland, England 03/22/2026 11:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @bt_uk Joined BT weeks ago. Cannot receive landline calls. How many times do I have to report a problem with my landline before someone does something about it? Is there a magic number? Sick and tired of being fobbed off. #bt #CustomerService

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @BBCWatchdog Please investigate @bt_uk and their appalling attitude to fixing our Digital Voice landline. Been unable to receive calls for weeks & we have worried, elderly parents who cannot call us. A trail of broken promises and still taking our money. #CustomerService #bt

  • JonnyMiller5 Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help

  • stevejacksonHN Steve Jackson (@stevejacksonHN) reported from Corbridge, England

    @bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.

  • yeltzland John Pollard (@yeltzland) reported from Hexham, England

    Having to watch Chorley v Derby with the the sound off. The fake crowd noise is always awful, but @btsport think the Chorley crowd would normally sound like an under 9s swimming gala 🙄

  • foslar71 Peter Foster (@foslar71) reported from Consett, England

    Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

  • jessatkinson95 Jess Atkinson (@jessatkinson95) reported from Hexham, England

    @bt_uk think it’s pretty poor that you tell people their broadband can take up to 11:30pm to work when they move house. When exactly am I supposed to tel you, no it hasn’t worked, and now I cannot work from home. This was the whole reason I took YESTERDAY off 😤

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • andrewcaerlyr Andrew Davies (@andrewcaerlyr) reported

    @OpenreachHelp Thanks Please see above @bt_uk. My inference is your call centre have not actually asked Openreach for latest information, despite my daily queries and complaint. Thoughts?

  • sixmanpush A.Whitfield (@sixmanpush) reported from Deganwy, Wales

    @bt_uk Yes, the new line was only put in early December. Could water be coming down the line.

  • BigCT17 Michael (@BigCT17) reported

    @btsport @PlayStation I can never watch anything live, due to technical issues? When will you update the app

  • mrivancampo mrivancampo (@mrivancampo) reported

    @bt_uk Everyone’s service is provided by openreach though?

  • 5tevieg2402 Steve Gray (@5tevieg2402) reported

    Just to let everyone know that @bt_uk are a shocking company to deal with… been in contact with them for over 4 months now about internet that is not fit for purpose.. all management are ignoring the fact and no one wants to actually deal with the problem… internet off again😡

  • realmagicstu MagicStu (@realmagicstu) reported

    Well, after loosing hours and hours of stream time thanks to @bt_uk amazing internet service, looks like im going to have reboot my twitch channel from scracth again. 🥺

  • Pegasus18972352 Pegasus (@Pegasus18972352) reported

    @bt_uk I appreciate that, however someone at Openreach marked the issue as fixed. Why?

  • AndySoze Andy Soze (@AndySoze) reported

    @Glazerspissoff @btsport @SkyFootball ****!! Was there protest today?? I didnt know?

  • Hasta_El_Madrid GOATzema (@Hasta_El_Madrid) reported

    @theMadridZone @btsport Cut the crap

  • MurkaaDurkaa Dan (@MurkaaDurkaa) reported

    @WillDriver93 @NOW @bt_uk I’m having this same issue on my BT box it’s showing up with City on a hill, I’m hoping because it’s not officially released it’s not on the schedule yet and it will just update at 2am