BT (British Telecom) Outage Report in Hexham, Northumberland, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hexham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Hexham, Northumberland, England
The most recent BT (British Telecom) outage reports came from the following cities: Hexham.
| City | Problem Type | Report Time |
|---|---|---|
 Hexham |
Internet | |
| Hexham |
Internet | |
| Hexham |
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| Hexham |
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| Consett |
TV | |
| Consett |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Hexham, England
Latest outage, problems and issue reports in Hexham and nearby locations:
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Jess Atkinson
(@jessatkinson95) reported
from
Hexham, England
@bt_uk think it’s pretty poor that you tell people their broadband can take up to 11:30pm to work when they move house. When exactly am I supposed to tel you, no it hasn’t worked, and now I cannot work from home. This was the whole reason I took YESTERDAY off 😤
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike
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John Pollard
(@yeltzland) reported
from
Hexham, England
Having to watch Chorley v Derby with the the sound off. The fake crowd noise is always awful, but @btsport think the Chorley crowd would normally sound like an under 9s swimming gala 🙄
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.
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Peter Foster
(@foslar71) reported
from
Consett, England
Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@BBCWatchdog Please investigate @bt_uk and their appalling attitude to fixing our Digital Voice landline. Been unable to receive calls for weeks & we have worried, elderly parents who cannot call us. A trail of broken promises and still taking our money. #CustomerService #bt
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Steve Jackson
(@stevejacksonHN) reported
from
Corbridge, England
@bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.
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Jonathan Miller
(@JonnyMiller5) reported
from
Prudhoe, England
@BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@bt_uk Just heard from you. Because of this Digital Voice issue I have to be without phone and broadband for 2 weeks! Is this the 1980’s? I have 3 teenagers learning and running a business from home. What kind of business are you running? @BBCWatchdog
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@bt_uk Joined BT weeks ago. Cannot receive landline calls. How many times do I have to report a problem with my landline before someone does something about it? Is there a magic number? Sick and tired of being fobbed off. #bt #CustomerService
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Blackmore
(@andymblackmore) reported
@bt_uk Never had a missed payment charge until I left funny that
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David Calf
(@halfie44) reported
. @bt_uk we just had an openreach van outside our house and now our internet is down completely Is this normal 🙃 cut me off mid work meeting and now its not coming back! Shouldn’t you inform customers of 30+ minute down times?
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ME? I'm not well....
(@itsfar2bright) reported
@bt_uk All I want to do is speak to a human to find out why callerId isn’t working on my phone (so not getting any calls) & I’m unable to reach this goal in life! I keep getting automated text messages re checking the line which is NOT what I need. Please help me !
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Mari
(@maridyson) reported
Broadband issues for months. @bt_uk acknowledge the speed issue. Six @OpenreachHelp engineer appointments later (half a day off work for each) - still not resolved. No updates from either and still download of 29mbps and upload of 5.1mbps at best. Currently well below. HELP!
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Terry
(@Terry01711833) reported
@matthayesthfc @btsport People may disagree with this but I think our problems started before the UCL final. A lot of our performances were below par and our games were becoming frustrating to watch. I think the decline started early 2018, and we were very fortunate to get to the final.
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Holmsey
(@YorkFarmGirl) reported
@bt_uk any chance you can tell me how I can tutor online successfully when my broadband/WiFi keeps cutting out? Having serious issues trying to run my business as the WiFi keeps cutting out - evenings are terrible! 3 times during one session. 😔
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Louise Rodgers
(@LJR_eidyia) reported
@bt_uk Dad (aged 86) has lost Internet and landline service with no notice and has no mobile signal in his home. Distressed. Trying to call on his behalf. I can’t get through to anyone. Help?
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Emma Harris
(@Emmalowri) reported
@BTBusiness @btbusinesscare I signed a new contract in July - BT still haven’t fulfilled the order. I pay my bill on time. I am patient - calling and holding, explaining, waiting for responses - which will ‘definitely be today’ but never are…and now I have received a cease order
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James W
(@JamesSuitsVox) reported
@bt_uk @bt_uk 11.5 hours on the phone to you now. No resolution. BT: "We will send you a 4g dongle" took a week, sim card doesn't work. Called Falkirk yday spoke to Liam, I can resolve your issue AND send you a new sim card, I'll call you tomorrow... no call, no sim card in post today
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Greenwich & Beyond
(@justconfidence) reported
@bt_uk Hi, broadband services have been fully down for more than a day now in SW9 0FF. Please fix ASAP. No visibility has been provided on what the issue is, or when it's expected to be fixed. Lack of broadband a pain when working from home!