BT (British Telecom) Outage Report in Hexham, Northumberland, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hexham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Hexham, Northumberland, England
The most recent BT (British Telecom) outage reports came from the following cities: Hexham.
| City | Problem Type | Report Time |
|---|---|---|
 Hexham |
Internet | |
| Hexham |
Internet | |
| Hexham |
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| Hexham |
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| Consett |
TV | |
| Consett |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Hexham, England
Latest outage, problems and issue reports in Hexham and nearby locations:
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@bt_uk The catalogue of ridiculous BT errors continues. STILL NO HOME TELEPHONE NUMBER DESPITE HOURS OF TRYING TO GET THIS RESOLVED. Yet more broken promises to ring me back and resolve. IS THIS A WIND UP? @BBCWatchdog
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John Pollard
(@yeltzland) reported
from
Hexham, England
Having to watch Chorley v Derby with the the sound off. The fake crowd noise is always awful, but @btsport think the Chorley crowd would normally sound like an under 9s swimming gala 🙄
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike
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Steve Jackson
(@stevejacksonHN) reported
from
Corbridge, England
@bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@BBCWatchdog Please investigate @bt_uk and their appalling attitude to fixing our Digital Voice landline. Been unable to receive calls for weeks & we have worried, elderly parents who cannot call us. A trail of broken promises and still taking our money. #CustomerService #bt
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@bt_uk Joined BT weeks ago. Cannot receive landline calls. How many times do I have to report a problem with my landline before someone does something about it? Is there a magic number? Sick and tired of being fobbed off. #bt #CustomerService
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Jess Atkinson
(@jessatkinson95) reported
from
Hexham, England
@bt_uk think it’s pretty poor that you tell people their broadband can take up to 11:30pm to work when they move house. When exactly am I supposed to tel you, no it hasn’t worked, and now I cannot work from home. This was the whole reason I took YESTERDAY off 😤
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Tom Russell
(@TomORussell) reported
from
Hexham, England
Guess what @bt_uk. Another member of your team promises to call us today about our ongoing landline problems, & another promise broken. That’s at least 5 people from your team who have over promised & never delivered. Shameless. #bbcwatchdog @BBCWatchdog
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Peter Foster
(@foslar71) reported
from
Consett, England
Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@bt_uk Just heard from you. Because of this Digital Voice issue I have to be without phone and broadband for 2 weeks! Is this the 1980’s? I have 3 teenagers learning and running a business from home. What kind of business are you running? @BBCWatchdog
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Tom Russell
(@TomORussell) reported
from
Hexham, England
Dear people of the UK. If you are thinking of switching your landline to @bt_uk, STOP! It’s not worth all the hassle and crap that these people will pile upon you to get your landline sorted. Please RT for everyone’s sake. #CustomerReview #customerexperience #bbcwatchdog
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Jonathan Miller
(@JonnyMiller5) reported
from
Prudhoe, England
@BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Becky Simpson
(@Beckssim) reported
@bt_uk Why is it that when having delays you are not allowed to look into getting an alternative service without cancelling your original order as the system won't allow it? Could end up cancelling on going order to find the alternative is just as bad and you are back to square one
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Sean Cronin
(@SeanCro32891966) reported
@bt_uk No, just ranting on twitter as I have no confidence that giving you any information will rectify the appalling service you are providing
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Emma Bahl
(@blahblahbahl) reported
@bt_uk @BTCare If we have a power outage. I need to be able to make calls. If our heating goes off I need to make alternative arrangements for my mother in law accommodation or call engineers. My mobile signal is not reliable. Yes. It works some times. But I need a land line for peace of mind
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Stephen Buckle
(@StephenJBuckle) reported
@bt_uk are there any issues in Suffolk? IP8 area? Seems very slow today!
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Sandra Trott
(@themistral) reported
@bt_uk Sandra Trott, 11 Tanners Way CM3 5PU, GB26123765 - i've had a number of cancelled orders it would seem - none of which I am aware have been down to me. It seems the activation date may have held this time, but please could you check? Thanks so much!
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JW 🇬🇧
(@littlemissj74) reported
@bt_uk My main phone has got to be plugged into my smart hub - which is in the cupboard cos some idiot put all my internet access in a cupboard. Great. So my home phone is in a cupboard.
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dylan 🏴
(@FirstTheLvst) reported
@NatTheNocturnal @bt_uk Now Cinema is basically Sky Cinema, you could likely get fibre and full range of Sky + cinema for £20 less. If it's broadband only. Both Virgin and Sky should be nearly half your current price for the same speed. Rn you're paying the equivalent of a 1gig down price from Virgin
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Laura
(@LauraM082) reported
@bt_uk hi, our broadband has been down since the 30th Jan - we have the mini hub which has been very patchy with its working. Now that’s not working & our broadband still isn’t fixed. Not really the best customer service at the mo!
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Molly
(@kb_molly) reported
@bt_uk all our devices in our house have been booted off our WiFi network and when we try to reconnect on all devices it say incorrect password we have also tried forgetting network and reconnecting and this fail any idea what is going on
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Wullie B 🟩⬜️🟪 🥕🥕🥕🥕🥕🥕🥕
(@stacarmin) reported
@bt_uk Having a problem with my internet, can only connect through any wifi but not theough my own router, have a mini router but not been switched on for usage