BT (British Telecom)

BT (British Telecom) Outage Report in Hexham, Northumberland, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hexham, Northumberland, England 03/07/2026 16:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • stevejacksonHN Steve Jackson (@stevejacksonHN) reported from Corbridge, England

    @bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.

  • JonnyMiller5 Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help

  • yeltzland John Pollard (@yeltzland) reported from Hexham, England

    Having to watch Chorley v Derby with the the sound off. The fake crowd noise is always awful, but @btsport think the Chorley crowd would normally sound like an under 9s swimming gala 🙄

  • foslar71 Peter Foster (@foslar71) reported from Consett, England

    Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

  • jessatkinson95 Jess Atkinson (@jessatkinson95) reported from Hexham, England

    @bt_uk think it’s pretty poor that you tell people their broadband can take up to 11:30pm to work when they move house. When exactly am I supposed to tel you, no it hasn’t worked, and now I cannot work from home. This was the whole reason I took YESTERDAY off 😤

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @bt_uk Just heard from you. Because of this Digital Voice issue I have to be without phone and broadband for 2 weeks! Is this the 1980’s? I have 3 teenagers learning and running a business from home. What kind of business are you running? @BBCWatchdog

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @BBCWatchdog Please investigate @bt_uk and their appalling attitude to fixing our Digital Voice landline. Been unable to receive calls for weeks & we have worried, elderly parents who cannot call us. A trail of broken promises and still taking our money. #CustomerService #bt

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @bt_uk Joined BT weeks ago. Cannot receive landline calls. How many times do I have to report a problem with my landline before someone does something about it? Is there a magic number? Sick and tired of being fobbed off. #bt #CustomerService

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • davidhorsefield David (@davidhorsefield) reported

    @bt_uk 45 minutes on hold to report a fault with bt tv. 45 minutes!!! Still not spoken with anyone, terrible service

  • Hazzza_7 H (@Hazzza_7) reported

    Not sure what’s worse, Spurs performance or Jenas’ bias, poor punditry.. #UCL #BTSport

  • GSEforever GSEForever (@GSEforever) reported

    @bt_uk @virginmedia Why is it that BT Sport extra doesn't come as HD on virgin media? The UCL matches that are on the red button look horrible, 2004 quality. Why is 1080p not the standard? Absolutely ridiculous

  • stuartbailey276 Stuart Bailey (@stuartbailey276) reported

    @bt_uk I have been waiting since the 28th July for broadband to be installed at my property. I have spoken to numerous agents, who either don’t have a clue or lie. I need connectivity to work from home. I have never experienced such poor customer service in my life #disgrace

  • koumbalizer Jr. (@koumbalizer) reported

    @btsport I’m tryna get a monthly pass so can you ******* fix up and let me get it!! I’ve missed enough football because of YOUR incompetence!

  • NickManifold Nick Manifold (@NickManifold) reported

    @btsport @btsportfootball sort out your crap signal!!!!! Absolutely 🐶 💩

  • John_Mc31 JohnMc (@John_Mc31) reported

    Kevin Thompson is awful as a pundit @btsport

  • BenMShone Ben (@BenMShone) reported

    @bt_uk Why is your BT Sport HD channel on Sky (414) no longer broadcast in HD? Quality is really really poor!! Been like this since the start of the season.

  • Pyjama_Girl777 Lou 🧁☕ (@Pyjama_Girl777) reported

    @btsport @BrianODriscoll @AP_McCoy The app on our smart TV is shocking. Constant issues logging on and knocking us off. Always buffering. We've got good wi fi. All for £25 a month.

  • ChardTheRed Chard (@ChardTheRed) reported

    Internet is fine all day, I go to stream and it cuts out 5 minutes in. @bt_uk your service is terrible and if I could afford to buy out the rest of my contract so I could switch providers I absolutely would