BT (British Telecom)

BT (British Telecom) Outage Report in Hexham, Northumberland, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hexham, Northumberland, England 03/18/2026 12:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • JonnyMiller5 Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help

  • stevejacksonHN Steve Jackson (@stevejacksonHN) reported from Corbridge, England

    @bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • palewis1 pal4life (@palewis1) reported

    @bt_uk so when is this outage going to be fixed, alexa devices and ring devices i've discovered so far that dont work some people are saying playstation also. SO COME ON BT GIVE US SOME INFO!!!!!

  • Michaeljonesmp5 Michael jones (@Michaeljonesmp5) reported

    @bt_uk Problem solved

  • allanwphoto Allan Wright (@allanwphoto) reported

    Not a productive day today what with the @bt_uk outage ongoing.

  • damiendavis Damien Davis (@damiendavis) reported

    @bt_uk StephK - Are you actually joking? Is this your official troubleshooting guidance for a major network wide DNS issue?

  • hyukahrtz ur mum | ash (@hyukahrtz) reported

    @ZombieCleo @bt_uk i had the same issue with virgin a couple of days ago

  • simorton80 simon morton (@simorton80) reported

    @bt_uk Unfortunately, that doesn't seem to be the case. I have restarted hub and devices and still need help. Desktop google server on my mac won't load

  • simorton80 simon morton (@simorton80) reported

    @bt_uk @ScifiDQ Still not working!

  • bicoated sandra (@bicoated) reported

    @bt_uk could you please fix your nameservers? You seem to have dropped zoom, Blackboard and a nice collection of other sites. Gave up trying to log a call...

  • simorton80 simon morton (@simorton80) reported

    @bt_uk G Suite and Ring still down after restarting hub? Whats going on?!

  • callum38 callum brachtvogel (@callum38) reported

    @bt_uk I am not trying to be rude but loads of people were reporting the situation on the twitter page