BT (British Telecom)

BT (British Telecom) Outage Report in Hexham, Northumberland, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hexham, Northumberland, England 01/23/2026 17:20

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hexham, Northumberland, England

The most recent BT (British Telecom) outage reports came from the following cities: Hexham.

Loading map, please wait...
City Problem Type Report Time
United KingdomHexham Internet
United KingdomHexham Internet
United KingdomHexham E-mail
United KingdomHexham E-mail
United KingdomConsett TV
United KingdomConsett Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • stevejacksonHN Steve Jackson (@stevejacksonHN) reported from Corbridge, England

    @bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @BBCWatchdog Please investigate @bt_uk and their appalling attitude to fixing our Digital Voice landline. Been unable to receive calls for weeks & we have worried, elderly parents who cannot call us. A trail of broken promises and still taking our money. #CustomerService #bt

  • foslar71 Peter Foster (@foslar71) reported from Consett, England

    Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

  • jessatkinson95 Jess Atkinson (@jessatkinson95) reported from Hexham, England

    @bt_uk think it’s pretty poor that you tell people their broadband can take up to 11:30pm to work when they move house. When exactly am I supposed to tel you, no it hasn’t worked, and now I cannot work from home. This was the whole reason I took YESTERDAY off 😤

  • JonnyMiller5 Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @bt_uk Joined BT weeks ago. Cannot receive landline calls. How many times do I have to report a problem with my landline before someone does something about it? Is there a magic number? Sick and tired of being fobbed off. #bt #CustomerService

  • yeltzland John Pollard (@yeltzland) reported from Hexham, England

    Having to watch Chorley v Derby with the the sound off. The fake crowd noise is always awful, but @btsport think the Chorley crowd would normally sound like an under 9s swimming gala 🙄

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ddimples10 D Dimples!!! (@ddimples10) reported

    @bt_uk Christmas is ruined. Literally sitting in silence because BT broadband is not working again for the 101th time. Sick of seeing that orange light. Sort it out please 😑no engineer till Wednesday you say that’s really helpful @bt_uk … NOT

  • KernowChris Christopher Rowe (@KernowChris) reported

    @bt_uk Any issues with 01872 internet? Stop start here

  • peppad66 Tony williams🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@peppad66) reported

    @bt_uk So an update, bt turned off my broadband yesterday. Phoned customer service. Person really couldn't give a ****. Posted on here. A reply straight away. Another message this morning to remind me they've switched off my broadband. #bt

  • deathxmagnetic Diane Curry (@deathxmagnetic) reported

    @bt_uk hi I’ve been wrongly charged for a bill which should have been free this month, can you help please?

  • kingstonmeg8 Megan (@kingstonmeg8) reported

    @bt_uk Internet is down completely and has been for an hour.

  • mashie1964 Ian F (@mashie1964) reported

    Watching @GlennHoddle Extra Time insight on BTSport 3. As a Spurs fan, I was always infuriated that the England selectors & media suggested he was a “Luxury” player. He was a God on the pitch. His passes broke defences & his finishing was exquisite. Selectors we’re awful.

  • jspieve Jamie・ジェイミ・ˈdʒeɪmi (@jspieve) reported

    @bt_uk Hi, I have just reported a fault with my Aunt's landline via your SMS service. I already got a response saying the engineer will look at it. 👍 Is there any way of informing them that she is 91 and really needs the landline for work for her Careline alarm?

  • kingstonmeg8 Megan (@kingstonmeg8) reported

    @bt_uk told they can’t offer assistance as they close at 9pm and reopen on the 29th. This is ridiculous considering it’s Christmas Eve and families are trying to sit down and stream movies together. I’d imagine you’ll soon lose many customers as it’s nationwide.

  • LauraAbiW Laura Welch (@LauraAbiW) reported

    @bt_uk is there an outage in le16 7? Have had no internet for hours and have tried all the usual tricks

  • Claire_McCord Claire McCord (@Claire_McCord) reported

    @bt_uk hi BT when I signed up for broadband I was told I was getting 6 months free Britbox but I have received no information about this? Can you help?