BT (British Telecom) Outage Report in Hexham, Northumberland, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hexham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Community Discussion
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BT (British Telecom) Issues Reports Near Hexham, England
Latest outage, problems and issue reports in Hexham and nearby locations:
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike
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John Pollard
(@yeltzland) reported
from
Hexham, England
Having to watch Chorley v Derby with the the sound off. The fake crowd noise is always awful, but @btsport think the Chorley crowd would normally sound like an under 9s swimming gala 🙄
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@BBCWatchdog Please investigate @bt_uk and their appalling attitude to fixing our Digital Voice landline. Been unable to receive calls for weeks & we have worried, elderly parents who cannot call us. A trail of broken promises and still taking our money. #CustomerService #bt
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Jonathan Miller
(@JonnyMiller5) reported
from
Prudhoe, England
@BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help
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Jess Atkinson
(@jessatkinson95) reported
from
Hexham, England
@bt_uk think it’s pretty poor that you tell people their broadband can take up to 11:30pm to work when they move house. When exactly am I supposed to tel you, no it hasn’t worked, and now I cannot work from home. This was the whole reason I took YESTERDAY off 😤
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Steve Jackson
(@stevejacksonHN) reported
from
Corbridge, England
@bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@bt_uk Joined BT weeks ago. Cannot receive landline calls. How many times do I have to report a problem with my landline before someone does something about it? Is there a magic number? Sick and tired of being fobbed off. #bt #CustomerService
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Peter Foster
(@foslar71) reported
from
Consett, England
Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Joseph Scales
(@josephdscales) reported
@bt_uk I have bought a voucher for access to BT hotspot, but am informed that this doesn't make me a customer even though you have taken my money.
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Wullie B 🟩⬜️🟪 🥕🥕🥕🥕🥕🥕🥕
(@stacarmin) reported
@bt_uk Having a problem with my internet, can only connect through any wifi but not theough my own router, have a mini router but not been switched on for usage
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Daisy Ecksmakina 🇫🇷 🇮🇪 🇪🇺
(@Broken_Politiks) reported
@bt_uk I have waited 8 hours to be able to use the chat to talk to a customer services rep and it's not working and I have no way of contacting you by phone as my contract here doesn't allow international calls. Do you have an email address I contact you by?
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Laura
(@LauraM082) reported
@bt_uk Well I’m a little confused in that I had a text saying it was fixed, tried 3x rebooting the main hub & still nothing. Do you have any more info please?? Thanks Sharonk for your help so far.
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ᵀᵘʳᵏⁱˢʰᴾʳⁱᵈᵉ
(@TheTurkishPride) reported
Very disappointed at what a incompetent outfit you are @bt_uk - A simple re contract has turned into a disaster and could very well lose you a customer over it 👎🏼
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Becky Simpson
(@Beckssim) reported
@bt_uk I'm not talking about getting a second order...I'm talking about speaking to someone about what availability of service there is if I should cancel my first order rather than cancelling the first order and finding there is nothing
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Matthew
(@clunyastley) reported
@bt_uk And on the sales team/ issues point……I think you have many more people selling than trying to sort out issues.
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Adam Chappelow
(@chappers_mufc) reported
The coverage in this #worldseniordarts is absolutely atrocious, wtf was that interview by Helen Chamberlain, so cringe worthy, I had to look away🙈 #btsport
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Matthew
(@clunyastley) reported
@bt_uk Ok so my issue is there is an outstanding problem with my intranet caused by a failure in your infrastructure that has taken two months so far to solve. The solution you have given is a mobile hub which does not deliver the bandwidth.
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Matthew
(@clunyastley) reported
@bt_uk I have lost count of the number of times we have chased it up. The customer service and resolution are awful.