BT (British Telecom)

BT (British Telecom) Outage Report in Hexham, Northumberland, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hexham, Northumberland, England 02/05/2026 20:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @bt_uk Joined BT weeks ago. Cannot receive landline calls. How many times do I have to report a problem with my landline before someone does something about it? Is there a magic number? Sick and tired of being fobbed off. #bt #CustomerService

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

  • yeltzland John Pollard (@yeltzland) reported from Hexham, England

    Having to watch Chorley v Derby with the the sound off. The fake crowd noise is always awful, but @btsport think the Chorley crowd would normally sound like an under 9s swimming gala 🙄

  • foslar71 Peter Foster (@foslar71) reported from Consett, England

    Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

  • stevejacksonHN Steve Jackson (@stevejacksonHN) reported from Corbridge, England

    @bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.

  • JonnyMiller5 Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @BBCWatchdog Please investigate @bt_uk and their appalling attitude to fixing our Digital Voice landline. Been unable to receive calls for weeks & we have worried, elderly parents who cannot call us. A trail of broken promises and still taking our money. #CustomerService #bt

  • jessatkinson95 Jess Atkinson (@jessatkinson95) reported from Hexham, England

    @bt_uk think it’s pretty poor that you tell people their broadband can take up to 11:30pm to work when they move house. When exactly am I supposed to tel you, no it hasn’t worked, and now I cannot work from home. This was the whole reason I took YESTERDAY off 😤

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • HungryArms Chip ⚡ (@HungryArms) reported

    @bt_uk Past five days internet is in and out, mostly out, no pattern I can see. Is this an issue with just me or is this a a wider issue?

  • tweets_marks Mark's Tweets (@tweets_marks) reported

    @bt_uk @xboxuk BT customer here, already have Game Pass Ultimate through Microsoft. Is there any advantage in going through BT?

  • bIxckbat Kara🪄| ia (@bIxckbat) reported

    Your internet is so bad :/ @bt_uk

  • Lynn30175361 Lynn (@Lynn30175361) reported

    @bt_uk Am not happy at all today #BT have terminated our services so no Internet and I work from home and my 2 youngest sons do college online. I have been a customer for a very long time and I am disgusted they can do this rather than wait for the payment a bit longer. Rediculous

  • HawkieHawkins96 𝐌𝐚𝐭𝐭 (@HawkieHawkins96) reported from Rushden, England

    So @SkySports felt United with the fans over the Super League, died this mean you’ll stop ripping off your customer with extortionate prices? Same goes to @btsport

  • whoareuthen dickser (@whoareuthen) reported

    @ViewOfTheKop_ @SkySports @btsport Will never happen,

  • 1timwin Tim Winter (@1timwin) reported

    @bt_uk genuinely the worst customer service I have EVER experienced. Error after error. Absolute disgrace. Don't use BT, they are a communications company that don't communicate! #poorcustomerservice #donotuse

  • Comptinator AndrewC (@Comptinator) reported

    Raised a complaint with @btsport the other day. They replied saying it's been resolved but haven't told me the outcome. Spent ages now trying to find out as advisors just keep transferring me. **** you, BT. Do I now need to make a complaint about...trying to resolve a complaint?

  • HungryArms Chip ⚡ (@HungryArms) reported

    @bt_uk It claims no known issue in my area but there is a very real problem

  • mrjossi_b Jossi (@mrjossi_b) reported

    Why do @TalkTalk @bt_uk & many firms persist with having a "Customer Services" team in India,Philippines & other Far East countries when they can't understand an English dialect & we struggle with theirs! Stop being cheap with your customers and #KeepitintheUK #DontUnderstand