BT (British Telecom) Outage Report in Hexham, Northumberland, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hexham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 09: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Hexham, Northumberland, England
The most recent BT (British Telecom) outage reports came from the following cities: Hexham.
| City | Problem Type | Report Time |
|---|---|---|
 Hexham |
Internet | |
| Hexham |
Internet | |
| Hexham |
||
| Hexham |
||
| Consett |
TV | |
| Consett |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hexham, England
Latest outage, problems and issue reports in Hexham and nearby locations:
-
breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike
-
Jonathan Miller
(@JonnyMiller5) reported
from
Prudhoe, England
@BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help
-
Steve Jackson
(@stevejacksonHN) reported
from
Corbridge, England
@bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.
-
breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
James Fallowfield
(@jlfallowfield) reported
@bt_uk Not sure if you’re the right account to help but I was due to have an engineer out today. He called me at 8:45 to say he’d be with me at 9:15 but still no sign. Hopefully he’s ok?
-
Ralph Nathan
(@benyamin61) reported
@BTCare on 28/11 agreed upgrade of just broadband to add landline AND to RETAIN current phone no.for relative with dementia. Checked online and spotted BT error: change of phone no. BT cancelled and refuse to honour deal.Disappointingly poor!
-
Mandy Turner
(@stevenagemandy) reported
@bt_uk You have not read my tweet. It is their landline that has broken. They do not need a mini hub. I keep being promised looked at but nothing happens
-
Tc
(@tcthepirate) reported
@bt_uk so bt cancel my contract because people across the road cannot read their own address and now I have to get a whole new 24 month contract and wait until Jan 6th to be connected...poor service! might involve ofcom
-
JABBO
(@GdnJordan) reported
@bt_uk Help?
-
Jack Walker
(@jackwalker9907) reported
@bt_uk jokers. Scum what they have done to my mum today. Horrible *******.
-
EandD
(@EandD5) reported
@garethwynhughes @bt_uk Couldn’t agree and more companies have the same problems. If they had to pay people for the time you have to wait and sort out their mistakes, we’d be a lot richer!
-
Ralph Nathan
(@benyamin61) reported
@bt_uk @BT on 28/11 agreed upgrade of just broadband to add landline AND to RETAIN current phone no.for relative with dementia. Checked online and spotted BT error: change of phone no. BT cancel and refuse to honour deal .Disappointingly poor!
-
GF72
(@GFirth72) reported
@bt_uk any update on the outage in Scarborough, North Yorkshire? Been off over 5 hours now!
-
Megaxiggg
(@megaxiggg) reported
@samhoulden @bt_uk Unfortunately BT have the monopoly on the phone lines so if you are out in the sticks on dodgy lines they are the only option. Going with a third party provider just adds a middleman and complicates the issue IMHO. 🤔