BT (British Telecom)

BT (British Telecom) Outage Report in Hexham, Northumberland, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hexham, Northumberland, England 02/21/2026 01:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • JonnyMiller5 Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help

  • stevejacksonHN Steve Jackson (@stevejacksonHN) reported from Corbridge, England

    @bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Sukhz_B Sukhi (@Sukhz_B) reported

    @bt_uk have been using my own data to work from home for the past 6 days and @bt_uk cannot fix or send out an engineer quicker than Monday 21st absolute joke

  • lisabaylis0705 L I S A 🌺 (@lisabaylis0705) reported

    @bt_uk No my problem still hasn’t been sorted and I am close to raising a complaint this has been the worst experience trying sort moving my broadband which has completely been messed up! I’m considering leaving you all together because it’s a shambles!!

  • BillyHaworth Billy Haworth (@BillyHaworth) reported

    @bt_uk what’s the issue on Crystal Palace Park Road, SE266UR? Will it be resolved soon? Down since yday

  • JacobchapmJacob Jacob Chapman (@JacobchapmJacob) reported

    @bt_uk third night in a row trying to talk to my elderly parents with a dreadful, crackling line from there end!! During a global pandemic and the fact I haven’t actually seen them in a year telecommunication is supposed to be our saviour.Your service is woeful. Sort it out!!

  • dafislowri Lowri Davies (@dafislowri) reported

    @btbusinesscare Hi! Can you please contact me - we have an urgent billing issue that needs resolving before tomorrow morning. Thanks 🙏🏻

  • TahirRMalik TRM (@TahirRMalik) reported

    @btbusinesscare Nobody been able to help

  • theboatman72 Baz on deck 💙💛 (@theboatman72) reported

    @bt_uk Could you reconnect me with the Internet and phone signal as you promised to do over a week ago? I'm drifting apart from a lot of people. But I do enjoy my none essential journeys just to get phone signal to check that you have failed to deliver a promised update.

  • intenseitaliano Jonie D (@intenseitaliano) reported

    @bt_uk It’s difficult for her when her phoneline has been transferred to our house but between us we managed & hopefully someone will be out tomo. They have said it should also fix our issue 🤞

  • iamdavidbudd IAMDAVIDBUDD (@iamdavidbudd) reported

    @bt_uk @AnneAshworth they ring up saying it BT broadband is about to be disconnected but do they know u r BT customer or is it just random chance?

  • aimee_heloise Aimee Heloise (@aimee_heloise) reported

    @bt_uk Our broadband was cancelled before set up and we weren’t notified. We only found out today by checking the online tracking when it was due to be set up yesterday. Very disappointed, please fix this ASAP