BT (British Telecom)

BT (British Telecom) Outage Report in Hexham, Northumberland, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hexham, Northumberland, England 11/22/2024 15:50

November 22: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (8%)

    Phone (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hexham, Northumberland, England

The most recent BT (British Telecom) outage reports came from the following cities: Bardon Mill and Hexham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBardon Mill Internet
United KingdomHexham Wi-fi
United KingdomHexham Total Blackout
United KingdomHexham Phone
United KingdomConsett Internet
United KingdomConsett Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @bt_uk Joined BT weeks ago. Cannot receive landline calls. How many times do I have to report a problem with my landline before someone does something about it? Is there a magic number? Sick and tired of being fobbed off. #bt #CustomerService

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @bt_uk The catalogue of ridiculous BT errors continues. STILL NO HOME TELEPHONE NUMBER DESPITE HOURS OF TRYING TO GET THIS RESOLVED. Yet more broken promises to ring me back and resolve. IS THIS A WIND UP? @BBCWatchdog

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @BBCWatchdog Please investigate @bt_uk and their appalling attitude to fixing our Digital Voice landline. Been unable to receive calls for weeks & we have worried, elderly parents who cannot call us. A trail of broken promises and still taking our money. #CustomerService #bt

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    Dear people of the UK. If you are thinking of switching your landline to @bt_uk, STOP! It’s not worth all the hassle and crap that these people will pile upon you to get your landline sorted. Please RT for everyone’s sake. #CustomerReview #customerexperience #bbcwatchdog

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

  • foslar71 Peter Foster (@foslar71) reported from Consett, England

    Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

  • JonnyMiller5 Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help

  • jessatkinson95 Jess Atkinson (@jessatkinson95) reported from Hexham, England

    @bt_uk think it’s pretty poor that you tell people their broadband can take up to 11:30pm to work when they move house. When exactly am I supposed to tel you, no it hasn’t worked, and now I cannot work from home. This was the whole reason I took YESTERDAY off 😤

  • yeltzland John Pollard (@yeltzland) reported from Hexham, England

    Having to watch Chorley v Derby with the the sound off. The fake crowd noise is always awful, but @btsport think the Chorley crowd would normally sound like an under 9s swimming gala 🙄

  • stevejacksonHN Steve Jackson (@stevejacksonHN) reported from Corbridge, England

    @bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @bt_uk Just heard from you. Because of this Digital Voice issue I have to be without phone and broadband for 2 weeks! Is this the 1980’s? I have 3 teenagers learning and running a business from home. What kind of business are you running? @BBCWatchdog

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Minhinnick_A Andrew Minhinnick (@Minhinnick_A) reported

    @BenVerinder @bt_uk Engineer may be at your junction box trying to follow his idiot's guide

  • Levantino098 YanTheMan (@Levantino098) reported

    @TheFergusonWay Honestly @btsport Fix up, how is he not the the main commentator for PL and CL games? He shits on Darren Fletcher and that clown Steve Mcmanaman, 0 premier league bias as well

  • vmfranco92 Vincenzo Franco (@vmfranco92) reported

    @bt_uk Ash, I have still yet to get a call back on this complaint. I have not had my contract reverted & the 14 day cooling off period will soon expire. I’ve filled out a webform to cancel as well #210202-000714. Having been a customer of BTs over last 10 yrs I’m pretty disappointed. V

  • ElleMay44 Elle May (@ElleMay44) reported

    @bt_uk Hi, it's quite appalling the way one of your engineers has treated my elderly parents who have hearing difficulties. He made the issue worse and left a real safety risk. Is there anyone that can look into this?

  • hinaqs Hina Qamar Siddiqi (@hinaqs) reported

    @bt_uk So much for supporting uni students stuck at home. Poor Wi Fi in my daughter’s study. Called to see what can be done. Asked to move over to a more expensive package for 2years. Will cost me an additional £312!! #StudentsDeserveBetter #onlinelearning

  • bt184 Beth Thomas (@bt184) reported

    @bt_uk Yes cancel it. Fed up with your terrible service and I've only been a customer not even 1 day. Appalling and lazy service by bt

  • bt184 Beth Thomas (@bt184) reported

    @bt_uk twice they've now hung up on me. So your engineer can't be bothered to do their job and your advisors hang up if you have a complaint. Wow, quality service you provide

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).

  • TonerHotmail Mariah Toner 💚 (@TonerHotmail) reported

    @Lunnoe1 @bt_uk I'm 15mths down the line, passed from pillar to post, had 121 days of no internet, being compensated but I've still no Broadband...get out now whilst you still can is my advice.

  • bt184 Beth Thomas (@bt184) reported

    @bt_uk 2. To your advisor they were rude and hung up when I asked for their name. Is this really how you treat new customers?