BT (British Telecom) outages and service status in Hexham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Hexham, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Hexham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 5: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hexham, England
The most recent BT (British Telecom) outage reports came from the following cities: Consett.
| City | Problem Type | Report Time |
|---|---|---|
 Consett
|
Internet | 15 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Hexham, England
Latest outage, problems and issue reports in Hexham and nearby locations:
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Paul Mackie (@paulmac708) reported from Consett, England@bt_uk Don't suppose you're having any issues in the Consett area are you? My internet connection just disappeared
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Tom Russell (@TomORussell) reported from Hexham, EnglandDear people of the UK. If you are thinking of switching your landline to @bt_uk, STOP! It’s not worth all the hassle and crap that these people will pile upon you to get your landline sorted. Please RT for everyone’s sake. #CustomerReview #customerexperience #bbcwatchdog
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Peter Foster (@foslar71) reported from Consett, EnglandCan someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.
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Steve Jackson (@stevejacksonHN) reported from Corbridge, England@bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.
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breenster & 🐶 (@breenster) reported from Wylam, England@bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.
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Tom Russell (@TomORussell) reported from Hexham, England@BBCWatchdog Please investigate @bt_uk and their appalling attitude to fixing our Digital Voice landline. Been unable to receive calls for weeks & we have worried, elderly parents who cannot call us. A trail of broken promises and still taking our money. #CustomerService #bt
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Tom Russell (@TomORussell) reported from Hexham, England@bt_uk The catalogue of ridiculous BT errors continues. STILL NO HOME TELEPHONE NUMBER DESPITE HOURS OF TRYING TO GET THIS RESOLVED. Yet more broken promises to ring me back and resolve. IS THIS A WIND UP? @BBCWatchdog
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Yvonne Ritchie #against hate, corruption, Brexit (@yeritchie) reported from Prudhoe, England@btsport Why is the stream buffering on Android?? Never had issue before.
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Jess Atkinson (@jessatkinson95) reported from Hexham, England@bt_uk think it’s pretty poor that you tell people their broadband can take up to 11:30pm to work when they move house. When exactly am I supposed to tel you, no it hasn’t worked, and now I cannot work from home. This was the whole reason I took YESTERDAY off 😤
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Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England@BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help
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Tom Russell (@TomORussell) reported from Hexham, England@bt_uk Joined BT weeks ago. Cannot receive landline calls. How many times do I have to report a problem with my landline before someone does something about it? Is there a magic number? Sick and tired of being fobbed off. #bt #CustomerService
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Stephen Davies (@man_of_gwent) reported from Harlow Hill, EnglandAbsolutley shocking customer service from @bt_uk. Left hand not speaking to right hand resulting in my service cancellation. Nothing but issues from start to finish! My advice - steer clear
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Tom Russell (@TomORussell) reported from Hexham, EnglandGuess what @bt_uk. Another member of your team promises to call us today about our ongoing landline problems, & another promise broken. That’s at least 5 people from your team who have over promised & never delivered. Shameless. #bbcwatchdog @BBCWatchdog
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breenster & 🐶 (@breenster) reported from Wylam, England@bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike
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Tom Russell (@TomORussell) reported from Hexham, England@bt_uk Just heard from you. Because of this Digital Voice issue I have to be without phone and broadband for 2 weeks! Is this the 1980’s? I have 3 teenagers learning and running a business from home. What kind of business are you running? @BBCWatchdog
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John Pollard (@yeltzland) reported from Hexham, EnglandHaving to watch Chorley v Derby with the the sound off. The fake crowd noise is always awful, but @btsport think the Chorley crowd would normally sound like an under 9s swimming gala 🙄
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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R B (@RLBD1920) reported@bt_uk I commute earlier and later than that. If the website just worked then I wouldn’t have this issue
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Angela Cummins (@Angela_Cummins) reportedMy elderly infirm neighbour has had a fault on his line for 2 MONTHS! It gets fixed and then breaks again within a few days. I now can't speak to anyone about this - its just my line that gets checked! This was an urgent welfare check on Mon & it's broken again! Help pls @bt_uk
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Karen ♿🌞💐 🇬🇧 🇺🇦🇮🇱 🇨🇦🇦🇺🇳🇿🇪🇺 (@MrsXXV25) reported@bt_uk I can’t see anything to describe what to do if the modem LOS light is red. This level of customer service is unacceptable. I’m physically disabled and it’s incredibly painful for me to get low down enough to see or work on the modem. Wish we’d never joined BT.
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Brian McBride (@brian_mcbride1) reported@bt_uk Since updating their operating system, I have on recent months 1st had problems logging into my BT a/c now for the 2nd time in Europe end up using all my free mobile data as I cannot connect here in France.
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Alan Swanson (@Haggisguy) reported@bt_uk So how do i pay my bill? I cannot login to pay it?
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Digger (@JohnKaysCanoe) reported@bt_uk is there a reason why my broadband goes down at 02:15 every single night without fail?
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Kev Kirk (@kevkirk76) reported@btbusinesscare why am I STILL being billed when our service ended 17/7 and we’ve paid the final bill. Now being billed for another month. Your billing department manage to ***** up every time we’ve used BT.
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Steve Taylor (@stevetaylor10) reportedI have to say if I gave my customers the same service that I'm receiving from @bt_uk I really would not have a business left.
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Gillian Smith (@GillianSmith16) reported@bt_uk @Beji218888 Your service checker is saying your system is down and your service centres won’t have any more information. This is 2026
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BudeBee (@_BudeBee) reported@bt_uk The person on 0330 1234 150 wouldn’t resolve the problem, cut me off while I was still speaking and rerouted me to a long queue for reporting issues.