BT (British Telecom)

BT (British Telecom) Outage Report in Hexham, Northumberland, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hexham, Northumberland, England 02/09/2026 23:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • stevejacksonHN Steve Jackson (@stevejacksonHN) reported from Corbridge, England

    @bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.

  • JonnyMiller5 Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • davidsilkstone David Silkstone (@davidsilkstone) reported

    Maybe because you’re now part of @bt_uk what with their “legendary” customer service @EE are falling into the mediocre trap?

  • Jbro_38 Jason Browne (@Jbro_38) reported

    Internet issues are starting to get really really annoying now. Every day it goes down for 2-3 minutes twice a day. Which isn't enough for the back up to kick in, but when you pay almost £100 a month (Inc TV) it is frustrating @bt_uk

  • ItsStxrmyy Stxrmyy (@ItsStxrmyy) reported

    @ItsBennjy @bt_uk Mate @SkyUK is **** aswell take 5 working days to do a download and always cuts out and lags its awful internet

  • NagaArchitect Śubhanāga (@NagaArchitect) reported

    @btsport hello I am getting an error message: VC011:Sorry, there was a problem playing the content. Please try again. How do I fix this ?

  • workspaceman Mark Haynes (@workspaceman) reported

    @bt_uk Not acceptable. Get a manager to call me. It's a really simple task. You have know idea how utterly miffed we are with your rubbish service. Last chance.

  • Thehedgehog22 Thehedgehog2 (@Thehedgehog22) reported

    it's 2021. We just landed on Mars and @bt_uk is still not able to provide good internet service.

  • M_J_K_ MK comments (@M_J_K_) reported

    @bt_uk Frustrating conversation with your "chat". I'm out of contract for broadband Dec. After various silly prices I reiterated I have price promise that I won't pay more than new customer and reply was "those offers are new customers only". Help...someone sensible needed please

  • VikFlair1 VikP (@VikFlair1) reported

    @bt_uk still no internet, 3 weeks now. Worst service I’ve ever received for anything! Haven’t been able to work for over 2 weeks! Tragic.

  • tedxwilliams999 Ted Williams (@tedxwilliams999) reported

    @bt_uk really disappointed by the way my 86 year old vulnerable parents have been treated. They phoned up to cancel and it was not made clear to them about the huge cancellation fee. They have been hit with £250 and it’s come as a big shock.

  • PavementPetHate Vorsprung Durch 💩 🌬 (@PavementPetHate) reported

    @bt_uk Hi Jenny this constantly happens. Is fixed when I tweet @bt_uk then reverts to slow or no broadband within days. There is some deep fault on the line or in overall provision that is not being addressed