BT (British Telecom) Outage Report in Hexham, Northumberland, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Hexham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Community Discussion
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BT (British Telecom) Issues Reports Near Hexham, England
Latest outage, problems and issue reports in Hexham and nearby locations:
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Stephen Davies
(@man_of_gwent) reported
from
Harlow Hill, England
Absolutley shocking customer service from @bt_uk. Left hand not speaking to right hand resulting in my service cancellation. Nothing but issues from start to finish! My advice - steer clear
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Jonathan Miller
(@JonnyMiller5) reported
from
Prudhoe, England
@BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@bt_uk Just heard from you. Because of this Digital Voice issue I have to be without phone and broadband for 2 weeks! Is this the 1980’s? I have 3 teenagers learning and running a business from home. What kind of business are you running? @BBCWatchdog
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@BBCWatchdog Please investigate @bt_uk and their appalling attitude to fixing our Digital Voice landline. Been unable to receive calls for weeks & we have worried, elderly parents who cannot call us. A trail of broken promises and still taking our money. #CustomerService #bt
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John Pollard
(@yeltzland) reported
from
Hexham, England
Having to watch Chorley v Derby with the the sound off. The fake crowd noise is always awful, but @btsport think the Chorley crowd would normally sound like an under 9s swimming gala 🙄
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Jess Atkinson
(@jessatkinson95) reported
from
Hexham, England
@bt_uk think it’s pretty poor that you tell people their broadband can take up to 11:30pm to work when they move house. When exactly am I supposed to tel you, no it hasn’t worked, and now I cannot work from home. This was the whole reason I took YESTERDAY off 😤
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Paul Mackie
(@paulmac708) reported
from
Consett, England
@bt_uk Don't suppose you're having any issues in the Consett area are you? My internet connection just disappeared
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Steve Jackson
(@stevejacksonHN) reported
from
Corbridge, England
@bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@bt_uk Joined BT weeks ago. Cannot receive landline calls. How many times do I have to report a problem with my landline before someone does something about it? Is there a magic number? Sick and tired of being fobbed off. #bt #CustomerService
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.
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Tom Russell
(@TomORussell) reported
from
Hexham, England
Guess what @bt_uk. Another member of your team promises to call us today about our ongoing landline problems, & another promise broken. That’s at least 5 people from your team who have over promised & never delivered. Shameless. #bbcwatchdog @BBCWatchdog
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Peter Foster
(@foslar71) reported
from
Consett, England
Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.
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Yvonne Ritchie #against hate, corruption, Brexit
(@yeritchie) reported
from
Prudhoe, England
@btsport Why is the stream buffering on Android?? Never had issue before.
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Tom Russell
(@TomORussell) reported
from
Hexham, England
Dear people of the UK. If you are thinking of switching your landline to @bt_uk, STOP! It’s not worth all the hassle and crap that these people will pile upon you to get your landline sorted. Please RT for everyone’s sake. #CustomerReview #customerexperience #bbcwatchdog
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@bt_uk The catalogue of ridiculous BT errors continues. STILL NO HOME TELEPHONE NUMBER DESPITE HOURS OF TRYING TO GET THIS RESOLVED. Yet more broken promises to ring me back and resolve. IS THIS A WIND UP? @BBCWatchdog
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Talib Dean Harnetty
(@TDHarnetty) reported
@bt_uk any plans to actually provide the broadband service you've "guaranteed" us? Yet again, we're back to the repeated dropping out of service. I'm absolutely sick of this. Periodic problem ever since service was taken up with you almost two years ago. @Ofcom
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IslandGirlBookBlogger is staying at home
(@GatlandTracey) reported
@bt_uk we had a halo delivered today as our broadband is so low we can’t use it, and the halo won’t connect as it’s having network issues! Will this be sorted?? Seriously fed up
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⚓️CivicLillyinWick
(@CivicLilly1) reported
@MackaysHotel @bt_uk If it's any consolation, I just had a chat with Comet's CustServ to ask if a particular stereo had a headphone jack. Person 1 didn't know, passed me to their "expert", to whom I had to explain that "Aux In" can NOT output signal (which was his answer) so that wouldn't work.
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ali bomaye
(@aliboma08417294) reported
@btsportfootball @btsport are you people serious. robbie savage commentating a ucl game. oh my, i would like to cancel my subscription please
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Adam Dolan
(@ASDolan16) reported
Listening to Martin Keown for an hour and a half really is a drain on the ears. Wonder if he knows it’s called a ‘false 9’ rather than a ‘fake 9’? Worst commentator in the game #btsport
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JJ
(@hpxrsrjj) reported
@city_in_wellies @bt_uk @Ofcom They're awful, customer service stuck in the 70's, play on the fact they have a virtual monopoly on the network!!
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Matt Kilcoyne
(@MRJKilcoyne) reported
@jamespriceglos @bt_uk Sorry to hear that James, happened to all too many BT customer friends of mine before. That's why some have moved to @VodafoneUK and are using a 5g router rather than risk an outage from a cable or exchange issue.
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Andrea Hare
(@andreahare71) reported
@bt_uk I'm with BT and have yet again come home to no Internet, two and a half days without last week, only been with BT since November, starting to regret the move, football is on tonight and I don't want to miss it, spoke to tech support over a week ago re a log in problem, not fixed
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Stu Winstanley
(@stu_winstanley) reported
@btsport Who gives a flying ****.
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George Butler
(@GeorgeB09149733) reported
@btsport I’ve just cancelled my DD, my service hasn’t switched on for 2 weeks and my calls aren’t getting through. Adios.