BT (British Telecom)

BT (British Telecom) Outage Report in Hexham, Northumberland, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hexham, Northumberland, England 01/22/2026 06:30

January 22: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hexham, Northumberland, England

The most recent BT (British Telecom) outage reports came from the following cities: Hexham.

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City Problem Type Report Time
United KingdomHexham Internet
United KingdomHexham Internet
United KingdomHexham E-mail
United KingdomHexham E-mail
United KingdomConsett TV
United KingdomConsett Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.

  • JonnyMiller5 Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

  • stevejacksonHN Steve Jackson (@stevejacksonHN) reported from Corbridge, England

    @bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jake47925598 jake (@jake47925598) reported

    @bt_uk @davidaston1994 Hi BT, I am trying to purchase UFC 264 on my Sky Q box but it’s not letting me purchase on the website or through my sky box can you help ??

  • MyNameIsLukeL LUKΞ (@MyNameIsLukeL) reported

    @bt_uk Streaming quality of box office is terrible. Regular BT Sports app is fine. Will this be fixed before the main card starts?

  • Pala Pala (@Pala) reported

    @btsport @DustinPoirier @TheNotoriousMMA I've just ordered this via phone bill, received text + email confirmation of payment, but on browser + app it says I don't have access to the event. Could I get this sorted? Cannot find details of your support system anywhere

  • FREETOEXPRESSME Lucinda (@FREETOEXPRESSME) reported

    @bt_uk Because BT don’t get things fixed when their broadband goes down. You seem to think it acceptable to leave a customer without broadband for over a MONTH & the customer has to speak to 43 people (& counting) & it’s STILL not fixed. 😡 Avoid BT dreadful service

  • CameronMMABJJ James 1Bang Cameron (@CameronMMABJJ) reported

    @KezDaniels @btsport Ah wicked I was hoping to use it on my chromecast I was mate, ah **** I hope you get to sorting it out man!

  • dodds1_andrew Andrew dodds (@dodds1_andrew) reported

    @AdamTheGorilla @bt_uk @skytv I’m putting channel 490 on and leaving my tv on down stairs, 5am alarm set hopefully I can rewind if not then its £20 lost I’ll just stream the PPV’s from now on. What’s your plans you staying up?

  • AnasBechkoum Anas Bechkoum (@AnasBechkoum) reported

    @bt_uk Embarrassing customer service!! I literally want to pay for the fight and you're telling me the only way I can watch it is to illegally stream it?

  • KezDaniels Kieran (@KezDaniels) reported

    @CameronMMABJJ @btsport I have but having problems purchasing it tonight for some reason

  • jaybobs5 jaybobs (@jaybobs5) reported

    @bt_uk - I keep getting the error code “VC086” and can’t get rid of it. I accept all cookies but to no avail. How can you assist? This is really poor when trying to watch a ufc event that had been long waited for.

  • KyBfd Kyle Bamford (@KyBfd) reported

    @btsport the worst ever you know how can you pay £20 for a pay-per-view and it not even be HD or Ultimate like they do on the app???