BT (British Telecom)

BT (British Telecom) Outage Report in Hexham, Northumberland, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hexham, Northumberland, England 03/28/2026 21:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.

  • stevejacksonHN Steve Jackson (@stevejacksonHN) reported from Corbridge, England

    @bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.

  • foslar71 Peter Foster (@foslar71) reported from Consett, England

    Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

  • JonnyMiller5 Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • dutchattalbot Dutch (@dutchattalbot) reported

    @bt_uk Rob, thank you for your message, I have paid the money now and returned the router. My point was the failure to help pensioners when financial circumstances arise. Now left with a £342 debt to repay.

  • the_welder_p32 Kraken (@the_welder_p32) reported

    @bt_uk Says there's not but speed is shocking. I've a 5g hub you sent out that you want back. You've turned it off I'll keep it and could you turn it on please. Obviously there's an issue here.

  • PhilipTattagli Philip Tattaglia (@PhilipTattagli) reported

    Is it possible to have day free from @rioferdy5 #rioferdinand when settling down to watch #btsport @btsportfootball #ARSTOT please 🙏

  • Lamelrabon Grandad_Lamela_Rabon (Lamelrabon) (@Lamelrabon) reported

    Embarrassing introduction on @btsport from Kenny. Never enjoy this fixture. No depth on the Bench.

  • TomMosson Tom Mosson (@TomMosson) reported

    @bt_uk Hi, I have full fibre 900. I have a problem where my PS5 console won’t connect online. I have been instructed to request a different IP address to solve the problem. Can you help please ?

  • AriffK_88 Ariff (@AriffK_88) reported

    @BTCare can't get through to your faults team without having to go through this stupid diagnostic bot. I was waiting on a call as per the bot reply but instead I got a voicemail notice. My phone didn't even ring. Are your team's just phoning the voicemail numbers now or what?

  • halfdoghalftree RH (@halfdoghalftree) reported

    @WeDontHaveTime @bt_uk 2% of world emissions - yeah right, that’ll fix it

  • MattBourne_ Matt Bourne (@MattBourne_) reported

    Once again our internet has crashed. Everyday around 7-9 it crashes and this has been going on for years and @bt_uk do absolutely nothing about it. We switched to @EE for a while but they were unable to do anything as it was a BT line problem!

  • JustSimonSocial JustSimon (@JustSimonSocial) reported

    @bt_uk why as a new customer at my address I can get full fibre 900 yet as I’m an existing customer you can only give me full fibre 250? Been a customer for 7 years. Sort this out or I’m gone to sky.

  • curlyjones1988 Chris Jones (@curlyjones1988) reported

    @bt_uk Hi Sharon, probably not now to be fair. I needed help 12hrs ago