BT (British Telecom) Outage Report in Hexham, Northumberland, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hexham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 19: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Hexham, Northumberland, England
The most recent BT (British Telecom) outage reports came from the following cities: Hexham.
| City | Problem Type | Report Time |
|---|---|---|
 Hexham |
Internet | |
| Hexham |
Internet | |
| Hexham |
||
| Hexham |
||
| Consett |
TV | |
| Consett |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hexham, England
Latest outage, problems and issue reports in Hexham and nearby locations:
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Jonathan Miller
(@JonnyMiller5) reported
from
Prudhoe, England
@BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help
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Steve Jackson
(@stevejacksonHN) reported
from
Corbridge, England
@bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Dawson-Morris
(@reelbigdawson) reported
@bt_uk I had an email yesterday saying my broadband service was to be ceased not initiated by me, I was told on a call yesterday it could only be resolved by a team today who would call me at 8. Also digital voice not worked for a month now!
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Bizzle❄️
(@Bizzle38413555) reported
@bt_uk I’ve already talked with you guys in dm about my problem tho. I was just waiting for a response
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Outside Lives Ltd
(@outside_lives) reported
@BT_uk @BTOpenreach1 customer service is appalling. On hold, 40 minutes, transerred from department to department. Waiting 2 years for a line, over 30 calls, STILL NO LINE. Now billed for someone elses line! Told 'engineer has installed the line'... not here they haven't!
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Nirav Hathi
(@niravh1) reported
@bt_uk Is there a fix to this problem or are we in for another 4 months of doing and froing
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Mattyb1985
(@Smileyjoe2020) reported
@bt_uk Hi it doesn’t state anything unfortunately that will help me
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richard hollands
(@RichardH383) reported
@BTBusiness @btbusinesscare Define Irony.... the department of BT dealing with my complaint for issues with my phone line emailing to apologise for not ringing me due to them having no phone lines working in the department. #whathopedowehave
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Secret Hamper ™
(@Secrethamper) reported
from
Tolleshunt Major, England
Hi @bt_uk our phone lines are down yet again, the 3rd time in as many weeks and 1-4 days to fix… this is our busiest time of year and we are missing lots of potential business which is costing us dearly
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Dawn Shearing
(@DawnMJones1) reported
@bt_uk I've been referred from Trust Pilot as I left you a scathing review, they said you would be able to help? We left BT after years with you as you consistently failed to provide your contracted service, our download speed was frequently BELOW ONE, now we're being told we broke our
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Outside Lives Ltd
(@outside_lives) reported
@bt_uk STILL NOTHING SHARON! This is appalling service from BT - wasting my life trying to get you to do soemthing abut this! Your departments have no idea what each are doing.... WORST SERVICE I HAVE EVER HAD FROM A COMPANY. Please get my line installed and then you can charge me!!!
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Mark Thomas
(@drmarkrthomas) reported
@bt_uk Hi Clare, yes I rang BT 5 months ago explaining I wanted to leave and to remove a cease order from the line that was preventing me from leaving. they did not help unfortunately and I have been charged since then despite not using the line.