BT (British Telecom)

BT (British Telecom) Outage Report in Hexham, Northumberland, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hexham, Northumberland, England 02/09/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • yeltzland John Pollard (@yeltzland) reported from Hexham, England

    Having to watch Chorley v Derby with the the sound off. The fake crowd noise is always awful, but @btsport think the Chorley crowd would normally sound like an under 9s swimming gala 🙄

  • JonnyMiller5 Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help

  • foslar71 Peter Foster (@foslar71) reported from Consett, England

    Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @bt_uk Joined BT weeks ago. Cannot receive landline calls. How many times do I have to report a problem with my landline before someone does something about it? Is there a magic number? Sick and tired of being fobbed off. #bt #CustomerService

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @bt_uk Just heard from you. Because of this Digital Voice issue I have to be without phone and broadband for 2 weeks! Is this the 1980’s? I have 3 teenagers learning and running a business from home. What kind of business are you running? @BBCWatchdog

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @BBCWatchdog Please investigate @bt_uk and their appalling attitude to fixing our Digital Voice landline. Been unable to receive calls for weeks & we have worried, elderly parents who cannot call us. A trail of broken promises and still taking our money. #CustomerService #bt

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

  • stevejacksonHN Steve Jackson (@stevejacksonHN) reported from Corbridge, England

    @bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.

  • jessatkinson95 Jess Atkinson (@jessatkinson95) reported from Hexham, England

    @bt_uk think it’s pretty poor that you tell people their broadband can take up to 11:30pm to work when they move house. When exactly am I supposed to tel you, no it hasn’t worked, and now I cannot work from home. This was the whole reason I took YESTERDAY off 😤

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Alan_Bateson Alan Bateson (@Alan_Bateson) reported

    Can’t help noticing that the Leicester v WBA commentary on BT Sport is ahead of the video. @btsport you need to sort it out. It’s like watching on a dodgy stream #LEIWBA

  • bpl1027 Mark Hutchinson (@bpl1027) reported

    @btsportfootball @btsport there must be a problem with your feed your commentator seems to be a second before the play

  • parkjinyoung_ie Ä (@parkjinyoung_ie) reported

    @btsport fix the audio for Leicester game...how is this live if I hear the commentary announcing something I haven't seen yet??????

  • _drakeO Thomas Drake (@_drakeO) reported

    @Nick242428 @bt_uk You're not the only one. We have just changed ours to fibre 500, absolutely dire. Not getting our minimum 250MB guarantee, BT customer service keep saying "tests their end" show all is fine. Engineer has been round and says it needs fixing, then BT say otherwise. Utter disgrace!

  • Barmy2Toon ToonBarmy2 (@Barmy2Toon) reported

    @btsport fix your delayed audio

  • LaytonYNWA Layton evans (@LaytonYNWA) reported

    @nathanhicks27 @btsport No everyone having it annoying as ****

  • MikeyMcMahon Mike McMahon 🏴‍☠️ (@MikeyMcMahon) reported

    @ToeKneesTweets @btsport Same on sky seems to be an issue for everyone

  • MoseMajorMC MoseMajorMC (@MoseMajorMC) reported

    Just paid @BT_uk for my first month of broadband. So far had 2 stable days and it's broken again! The ancient infrastructure is crumbling around us. I miss dutch efficiency.

  • scott_pardoe Scott Pardoe 🌏🏃‍♂️🌄 (@scott_pardoe) reported

    @bt_uk what is happening with virus protect and big sur? Still no engagement from BT which is terrible!

  • bryndavies Bryn Davies 💙 (@bryndavies) reported

    Anyone else's @btsport video quality terrible this evening? Really jerky