BT (British Telecom)

BT (British Telecom) Outage Report in Hexham, Northumberland, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hexham, Northumberland, England 01/29/2026 15:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

  • JonnyMiller5 Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help

  • stevejacksonHN Steve Jackson (@stevejacksonHN) reported from Corbridge, England

    @bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • InfElePro 🅘🅝🅕🅘🅝🅘🅣🅨 🅔🅛🅔🅜🅔🅝🅣🅢 🇮🇪 (@InfElePro) reported

    @bt_uk No such thing. **** off.

  • BlenkharnPaul pbcumbria (@BlenkharnPaul) reported

    Honestly @bt_uk your open reach team have me at the end of my tether! Half a day unpaid and no engineer! Line test done and no phone call to ask what the issue is! A frayed connection is the problem and needs an internal visit! Now attempting the 3rd visit to see if we can 1/2

  • j_j0907 JJ (@j_j0907) reported

    @bt_uk @MorganMarkF If its FTTP its probably locked to BT only to provide service so if your placing orders elsewhere Open reach will cancel them as they can only activate services supplied by BT into FTTP homes. Might want to check with the company who built the houses to who supplies the service

  • charlienice_ Mr. Nice (@charlienice_) reported

    @bt_uk Hi yeah my Internet still doesn't work, I don't have a landline just broadband I think

  • TomG81172527 Tom G (@TomG81172527) reported

    @bt_uk I've tested it on open reach ... It's down in L17

  • 5tuart71 stuart winship (@5tuart71) reported

    @bt_uk Why is it that when you were signing me up for fibre your response was quite good. Now that I’ve had no service for 5 weeks it’s appalling, slow, clueless and no sign of a fix. Nobody should trust you guys ever !

  • markhan41924967 oconnor mark (@markhan41924967) reported

    @bt_uk no didn't know you had to report slow speeds. as you say you keep an eye on them

  • martierae77 Marta (@martierae77) reported

    @bt_uk My wifi and mobile data have been significantly slower in the past few days. Can anyone help? Thanks

  • mally1806 Mal Bowers (@mally1806) reported

    @bt_uk No thanks, sick to death of having it rammed down my throat.

  • markhan41924967 oconnor mark (@markhan41924967) reported

    my #btbroadband has been slow for the past week. is it because my contract is up for renewal. and they want me to upgrade. no chance. don't even now anyone who has received the £20 for being slow. @bt_uk @bt_uk