BT (British Telecom)

BT (British Telecom) Outage Report in Hexham, Northumberland, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Hexham come from postal codes NE46.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hexham, Northumberland, England 12/16/2025 13:25

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hexham, Northumberland, England

The most recent BT (British Telecom) outage reports came from the following cities: Hexham.

Loading map, please wait...
City Problem Type Report Time
United KingdomHexham Internet
United KingdomHexham Internet
United KingdomHexham E-mail
United KingdomHexham E-mail
United KingdomConsett TV
United KingdomConsett Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @bt_uk Joined BT weeks ago. Cannot receive landline calls. How many times do I have to report a problem with my landline before someone does something about it? Is there a magic number? Sick and tired of being fobbed off. #bt #CustomerService

  • foslar71 Peter Foster (@foslar71) reported from Consett, England

    Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

  • stevejacksonHN Steve Jackson (@stevejacksonHN) reported from Corbridge, England

    @bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.

  • yeltzland John Pollard (@yeltzland) reported from Hexham, England

    Having to watch Chorley v Derby with the the sound off. The fake crowd noise is always awful, but @btsport think the Chorley crowd would normally sound like an under 9s swimming gala 🙄

  • JonnyMiller5 Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help

  • jessatkinson95 Jess Atkinson (@jessatkinson95) reported from Hexham, England

    @bt_uk think it’s pretty poor that you tell people their broadband can take up to 11:30pm to work when they move house. When exactly am I supposed to tel you, no it hasn’t worked, and now I cannot work from home. This was the whole reason I took YESTERDAY off 😤

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • johnnyD86346243 johnny Drama (@johnnyD86346243) reported

    @oliverclarke1 @SkyHelpTeam @bt_uk Once they sign you up #Sky don’t care about customer services weather it’s for broadband or tv. They’re always extremely busy #parasites rather pay the extra elsewhere

  • ScottDavis23 Scott Davis (@ScottDavis23) reported

    @btsport commentary team have got this Cresswell decision badly wrong. Moving towards goal, in possession of ball, not looking for contact. Simply pulled down by Cresswell, poor from the latter. Dembele wink, the narrative they’re trying to force here. Poor. @btsportfootball

  • stevecurtis_85 Steve The Average Gamer (@stevecurtis_85) reported

    So my contract with @bt_uk broadband is finally coming to an end after they renewed my contract without my permission, failed DPA doing so, and constant drop out outs in service, and upload speeds that have literally halved over the past 2 year.

  • noodlesmuirend Mark McDougall (@noodlesmuirend) reported

    @btsport Why am i paying you money to listen to that ******* idiot Craigan on comms? Not got a ******* clue!!!

  • rethanon DT (@rethanon) reported

    @btsport @btsportfootball problem with having ex-players as pundits, they really can’t see past their blind allegiance. Happy West Ham still have a chance to go through, gotta support the English teams but that was so clearly a red card it’s ridiculous to be arguing it

  • GemzA87 💜Me💜 (@GemzA87) reported

    @bt_uk Hi I’m with shell energy broadband but BT open reach provide the lines for this and I’ve checked down detector which states problems in Wirral areas can you confirm please ?

  • tommybrazil_ 🅣🅞🅜🅜🅨 🅑🅡🅐🅩🅘🅛 (@tommybrazil_) reported

    @bt_uk can you let me know if their is problems in my area please 🙏 solid orange light for the last 30 mins

  • pidgpie Chris,,,, (@pidgpie) reported

    @virginmedia any red button app issues youtube BTSport red button crash tivo box had to power cycle box message installed new software all box settings have gone favs etc new message shows will not record error M59 connect to virgin servers done that still get shows wont record

  • MarcusJP1990 Marcus Peake (@MarcusJP1990) reported

    Is anyone else having issues with the BT app on a PlayStation?? Buffering constantly. @btsport @btsportfootball

  • jamesJRTerrier JAMES (@jamesJRTerrier) reported

    @EE had one of your mini hubs sent to me through @bt_uk and it was brilliant. Unfortunately i woke up Sunday morning and no broadband. By the time i received it Monday my broadband was back. Bt want it back. If its goes down again the hub would already be with me without waiting