BT (British Telecom) Outage Report in Hexham, Northumberland, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hexham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Hexham, Northumberland, England
The most recent BT (British Telecom) outage reports came from the following cities: Hexham.
| City | Problem Type | Report Time |
|---|---|---|
 Hexham |
Internet | |
| Hexham |
Internet | |
| Hexham |
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| Hexham |
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| Consett |
TV | |
| Consett |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Hexham, England
Latest outage, problems and issue reports in Hexham and nearby locations:
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@BBCWatchdog Please investigate @bt_uk and their appalling attitude to fixing our Digital Voice landline. Been unable to receive calls for weeks & we have worried, elderly parents who cannot call us. A trail of broken promises and still taking our money. #CustomerService #bt
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike
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Steve Jackson
(@stevejacksonHN) reported
from
Corbridge, England
@bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@bt_uk Just heard from you. Because of this Digital Voice issue I have to be without phone and broadband for 2 weeks! Is this the 1980’s? I have 3 teenagers learning and running a business from home. What kind of business are you running? @BBCWatchdog
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Jess Atkinson
(@jessatkinson95) reported
from
Hexham, England
@bt_uk think it’s pretty poor that you tell people their broadband can take up to 11:30pm to work when they move house. When exactly am I supposed to tel you, no it hasn’t worked, and now I cannot work from home. This was the whole reason I took YESTERDAY off 😤
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John Pollard
(@yeltzland) reported
from
Hexham, England
Having to watch Chorley v Derby with the the sound off. The fake crowd noise is always awful, but @btsport think the Chorley crowd would normally sound like an under 9s swimming gala 🙄
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Peter Foster
(@foslar71) reported
from
Consett, England
Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@bt_uk Joined BT weeks ago. Cannot receive landline calls. How many times do I have to report a problem with my landline before someone does something about it? Is there a magic number? Sick and tired of being fobbed off. #bt #CustomerService
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.
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Jonathan Miller
(@JonnyMiller5) reported
from
Prudhoe, England
@BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dave
(@d3n20632481) reported
**** you @btsport you miserable wankers. running your ****** ***** ads. Was looking forward to @bambamtuivasa's walkout. #UFC269 *****
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wine based organism
(@j_w_holland) reported
@bt_uk Unless EE don't have a signal where you live.....
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Rob Curling
(@RobCurling) reported
Dear @bt_uk We’re about to enter our second week of no landline/internet affecting a number of extremely vulnerable residents in our village who are ‘priority cases’, and with limited mobile phone signal or access. Cd you pls DM me to try and get this resolved.
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yoo hoo
(@frankensteirer) reported
@bt_uk Really would be a good idea to bring a cheaper social tariff for your 1gb broadband? Currently EE is £45 1gb but Vodafone and talktalk are as low as £30 :( definitely should be able to match that for the social help tariff?
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Nathan
(@nathanl3600) reported
@bt_uk I’ve had no broadband all day please help
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Carolyn Otley
(@CarolynOtley) reported
@cumpstonarchive @bt_uk And also worth being aware that text messages might get through when you can’t get a voice call to connect. Both are techniques we use fairly frequently in mountain rescue - I can often “talk” to people via text when they have a very poor signal and I can’t get a call through.
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Carolyn Otley
(@CarolynOtley) reported
@cumpstonarchive @bt_uk However, practically, it’s worth people knowing it’s worth trying a 999 call from their mobile even if they don’t think they have a signal/phone isn’t showing a network. 999 calls will go through on any available network, not just yours, but not everyone realises this, (2/2)
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Nerdometer
(@TheNerdometer) reported
@bt_uk Are any of you going to actually help or just sit doing nothing? What sort of customer service is this?
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jamesboag
(@jamesboag) reported
@bt_uk Nothing at the moment, but if my router goes down How can I call you now that my landline runs via the router ? HAAHAHAHAH it's gone down ! Orange lights LOLOLOLOLOLOLOL Back now.
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Xavier Sprocker
(@2plus3times5) reported
@bt_uk Nope... bored of talking on the message thing re this... excuse after excuse... Just letting people know they're not alone... Oh thanks for taking by direct debit yesterday when I still have no service... Still waiting for the compo promised after the digital switchover fiasco.