BT (British Telecom) Outage Report in Hexham, Northumberland, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hexham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Community Discussion
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BT (British Telecom) Issues Reports Near Hexham, England
Latest outage, problems and issue reports in Hexham and nearby locations:
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@bt_uk The catalogue of ridiculous BT errors continues. STILL NO HOME TELEPHONE NUMBER DESPITE HOURS OF TRYING TO GET THIS RESOLVED. Yet more broken promises to ring me back and resolve. IS THIS A WIND UP? @BBCWatchdog
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@bt_uk Just heard from you. Because of this Digital Voice issue I have to be without phone and broadband for 2 weeks! Is this the 1980’s? I have 3 teenagers learning and running a business from home. What kind of business are you running? @BBCWatchdog
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Peter Foster
(@foslar71) reported
from
Consett, England
Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.
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Jess Atkinson
(@jessatkinson95) reported
from
Hexham, England
@bt_uk think it’s pretty poor that you tell people their broadband can take up to 11:30pm to work when they move house. When exactly am I supposed to tel you, no it hasn’t worked, and now I cannot work from home. This was the whole reason I took YESTERDAY off 😤
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John Pollard
(@yeltzland) reported
from
Hexham, England
Having to watch Chorley v Derby with the the sound off. The fake crowd noise is always awful, but @btsport think the Chorley crowd would normally sound like an under 9s swimming gala 🙄
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@BBCWatchdog Please investigate @bt_uk and their appalling attitude to fixing our Digital Voice landline. Been unable to receive calls for weeks & we have worried, elderly parents who cannot call us. A trail of broken promises and still taking our money. #CustomerService #bt
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.
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Jonathan Miller
(@JonnyMiller5) reported
from
Prudhoe, England
@BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@bt_uk Joined BT weeks ago. Cannot receive landline calls. How many times do I have to report a problem with my landline before someone does something about it? Is there a magic number? Sick and tired of being fobbed off. #bt #CustomerService
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Steve Jackson
(@stevejacksonHN) reported
from
Corbridge, England
@bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.
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Tom Russell
(@TomORussell) reported
from
Hexham, England
Dear people of the UK. If you are thinking of switching your landline to @bt_uk, STOP! It’s not worth all the hassle and crap that these people will pile upon you to get your landline sorted. Please RT for everyone’s sake. #CustomerReview #customerexperience #bbcwatchdog
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Tom Russell
(@TomORussell) reported
from
Hexham, England
Guess what @bt_uk. Another member of your team promises to call us today about our ongoing landline problems, & another promise broken. That’s at least 5 people from your team who have over promised & never delivered. Shameless. #bbcwatchdog @BBCWatchdog
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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hypertux
(@tux001) reported
@bt_uk Hey I don’t have a landline number as I have broadband only can you help ? For service status etc
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Jon Slinn ♟
(@jonslinn) reported
@bt_uk To be clear. I got charged silly money on a call from my mobile to this landline of yours whilst trying to sort issues for the charity. I just can't believe you get to use a premium line without clear statement of the costs. @Ofcom
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Harry Eccles
(@Heccles94) reported
@bt_uk BT have made me feel powerless, without choice and incredibly frustrated. This issue has still not been resolved
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TGM RADIO UK
(@TGMRadiouk) reported
@btbusinesscare Just send an Engineer thats very simple or am trying @virginmedia ordered 4th Jun no service until this day
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megan
(@user18575) reported
@bt_uk Had a problem with my calls,text and data roaming not working since 0900 this morning. Please sort it because I am missing out on communication and calls with work!
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Emma Wilde Hale
(@RealWilde) reported
@bt_uk can you please help me, my elderly mum has been having broadband problems for a while now and despite various attempts and promises it hasn’t been fixed and an engineer due out today hasn’t turned up and she is living rurally and relies on broadband to keep in contact
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Geoff Hickman
(@steppenjiff) reported
@james_lovelace @CatManDont2 @bt_uk Ah yes, I’m aware of that survey. The results do not support your claim though. You might want to read how it was covered in outlets other than Spiked.
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Harry Eccles
(@Heccles94) reported
@bt_uk I've been referred on to the ombudsman, i don't want to order from BT as they were rude to me over the phone, and are overpriced (for what i need). They told me i had 'no choice' as they have the 'monopoly'. They also lied to me about not being able to use other providers.
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Rachel 🐢
(@RC_90x) reported
@bt_uk Hi, the BT engineer escalated to open reach. Appointed today but he hasn’t shown up, how can I get someone to come fix my internet?
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Andrew Ferguson OBE
(@MrSaffron) reported
@bt_uk Others on lingfield exchange with FTTP having issues. So likely a headend or core issue since ONT are up and running. Online chat said as fttp and they are fttc cannot help.