BT (British Telecom)

BT (British Telecom) Outage Report in Hexham, Northumberland, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hexham, Northumberland, England 02/17/2026 00:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • JonnyMiller5 Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help

  • stevejacksonHN Steve Jackson (@stevejacksonHN) reported from Corbridge, England

    @bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • richcreedy Richard Creedy (@richcreedy) reported

    @btbusinesscare It would help to have an option to not have to have it scan

  • _zoitsa Zoe Dddds (@_zoitsa) reported

    @bt_uk Hi Luke! Umm, I don't know - basically our BT Wifi box is by the front door, and there's no way we can get a cable to the TV (two rooms away) We came across this solution but they're no longer available - so not sure what our options are? Thanks! Zoe

  • k0nG Matt Collins (@k0nG) reported

    @bt_uk The devices in my network are working properly. It is your router that had a firmware update on the 7th of April that seems to have caused this. I am not alone in this issue.

  • jimbie84 James Mckenna (@jimbie84) reported

    @bt_uk Will I be without a service for a period of time ??

  • KevinMuldoon Kevin Muldoon (@KevinMuldoon) reported

    Another day calling @bt_uk because a few months ago they spontaneously started charging me for a second internet connection for no reason. Lots of promises of it being resolved a month ago and nothing has changed. Worst company I've dealt with in the UK.

  • MelonPrinceToni Aaron Aubeck (@MelonPrinceToni) reported

    @bt_uk over 2 months, 2 engineer appointments and multiple calls to you as well as promised callbacks that never happen and still no internet. As new customers we are seriously questioning if it's worth continuing with you.

  • KevinMuldoon Kevin Muldoon (@KevinMuldoon) reported

    @bt_uk I was promised a month ago it would be dealt with. I was also promised I would be called and emailed about the issue. You did not. Now I've been sitting waiting on hold for half an hour trying to get through. I'm sick of this. Crap like this has been happening since I signed up.

  • stormhasgone Michelle 🐢🐺 (@stormhasgone) reported

    Why is the @bt_uk website literally the worst website to use?? Tried to book my home move and they set it as the entirely wrong date. And now when I try and change the date the page just never loads. This happens when you try and do pretty much anything on their website!!

  • Gavin_F_Brewis GfB 📚 (@Gavin_F_Brewis) reported

    @ahdamnsoper @bt_uk Honestly, frightening. Poor girl felt the need to defend them I said don't worry I know you need to, it's these scumbags making the rules who need to answer though, not you.

  • CharlesRoskilly Charles Roskilly (@CharlesRoskilly) reported

    @bt_uk I'm with @ThreeUK. Just thought you'd like to know about the calls so you can get them shut down. 👍🏻