BT (British Telecom)

BT (British Telecom) Outage Report in Hexham, Northumberland, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hexham, Northumberland, England 02/08/2026 08:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • JonnyMiller5 Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help

  • yeltzland John Pollard (@yeltzland) reported from Hexham, England

    Having to watch Chorley v Derby with the the sound off. The fake crowd noise is always awful, but @btsport think the Chorley crowd would normally sound like an under 9s swimming gala 🙄

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @bt_uk Joined BT weeks ago. Cannot receive landline calls. How many times do I have to report a problem with my landline before someone does something about it? Is there a magic number? Sick and tired of being fobbed off. #bt #CustomerService

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @bt_uk Just heard from you. Because of this Digital Voice issue I have to be without phone and broadband for 2 weeks! Is this the 1980’s? I have 3 teenagers learning and running a business from home. What kind of business are you running? @BBCWatchdog

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @BBCWatchdog Please investigate @bt_uk and their appalling attitude to fixing our Digital Voice landline. Been unable to receive calls for weeks & we have worried, elderly parents who cannot call us. A trail of broken promises and still taking our money. #CustomerService #bt

  • foslar71 Peter Foster (@foslar71) reported from Consett, England

    Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

  • stevejacksonHN Steve Jackson (@stevejacksonHN) reported from Corbridge, England

    @bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.

  • jessatkinson95 Jess Atkinson (@jessatkinson95) reported from Hexham, England

    @bt_uk think it’s pretty poor that you tell people their broadband can take up to 11:30pm to work when they move house. When exactly am I supposed to tel you, no it hasn’t worked, and now I cannot work from home. This was the whole reason I took YESTERDAY off 😤

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • myjanuaryfriend Jamie (@myjanuaryfriend) reported

    @virginmedia are a joke. Used to be the best broadband around but struggling to get a signal in most rooms. Supposed to be up to 350MBPS but realistically it’s 39MBPS! Just called and after dealing with their shocking customer service even more inclined to switch to @bt_uk

  • DavidSt16313959 David Styles (@DavidSt16313959) reported

    It's so wrong that @btsport doesn't work on your additional sky boxes when you pay through the nose for Sky and BT

  • Tom_Offen Tom Offen (@Tom_Offen) reported

    @nonbeliever @bt_uk Having the same issue here, hard to understand why they make this so difficult.

  • cuzyclan Marie💜 (@cuzyclan) reported

    @bt_uk we have had our path dug up in CV21 4BQ today with no notice, drive completely blocked all day and now no internet?? Can you help?

  • iamgwizzle Andy (@iamgwizzle) reported

    @bt_uk why is the stream not working. It opens and just pauses and won’t load.

  • pompeyblustu pompey_blu-stu🐎👟🎮 (@pompeyblustu) reported

    So where's the fury vs whyte feed on @virginmedia @btsport ??? Not working and you wonder why most people thieve it on a fire stick ffs

  • bill_gareth Gareth Bill (@bill_gareth) reported

    @btsport @Tyson_Fury @BTSportBoxing I’m not a sky or bt customer I only have my tablet or phone to watch fight. Can it be done this way as a one off thing????

  • OMGits_Allen ItsAllen (@OMGits_Allen) reported

    @bt_uk But why is it not we are in 2022 where every streaming app you can download on nearly everything I think your business is so bad you can’t even get good internet

  • murr1989 Phil (@murr1989) reported

    @bt_uk @KyranPrescott Not working? Black screen

  • NotoriousSOR Notorious (@NotoriousSOR) reported

    @bt_uk Doesn’t really sort the issue of the app having no information and they think it’s going to sell 1-1.5 million good luck with that