BT (British Telecom) Outage Report in Hexham, Northumberland, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Hexham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (6%)
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Total Blackout (6%)
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TV (1%)
Community Discussion
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BT (British Telecom) Issues Reports Near Hexham, England
Latest outage, problems and issue reports in Hexham and nearby locations:
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Jonathan Miller
(@JonnyMiller5) reported
from
Prudhoe, England
@BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help
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Jess Atkinson
(@jessatkinson95) reported
from
Hexham, England
@bt_uk think it’s pretty poor that you tell people their broadband can take up to 11:30pm to work when they move house. When exactly am I supposed to tel you, no it hasn’t worked, and now I cannot work from home. This was the whole reason I took YESTERDAY off 😤
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike
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Peter Foster
(@foslar71) reported
from
Consett, England
Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.
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Steve Jackson
(@stevejacksonHN) reported
from
Corbridge, England
@bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Hannah Jenkins
(@HannahH64066087) reported
@bt_uk The Last we were told was a hub was being couriered out and will be sorted next week! So someone needs to call before not only the above account being cancelled which is my dads - I will also cancel mine
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Mr London
(@mrlondon_ncb) reported
@bt_uk Hi yes I do need your help. I was told a new router was being delivered yesterday, guaranteed to be with me before 1pm Friday. Saturday today and still nothings arrived. This is getting rather silly now.
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Steve Dickson
(@MonsieurStefan) reported
@BTCare morning, any reported broadband issues in the DH9 area? Website says no issues but my hubs not connecting (solid orange light).
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Newcastle Utd Fan
(@mrminky79) reported
@BTCare internet down at my home and several neighbours
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Heather Mead
(@paintofheart20) reported
@Dave_G_Grant @bt_uk Don’t worry next months bill will be reflecting the fact I’ve had no service
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Heather Mead
(@paintofheart20) reported
@bt_uk There was an open reach engineer at our box yesterday at 3.15 he said he wasn’t there to fix anything only to check something Is it standard practice to send many different engineers to the one box ? Seems very wasteful to me Surely he could have checked it?
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Sarah
(@SarahS447) reported
@btsport so I cancelled bt sport but been sent another bill... which you wont allow me to pay online or via phone as I have no account number (had service through sky) so how the hell do I pay?! 😒
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Marshalls
(@treesurgeon47) reported
@bt_uk BT approach to customer services seems to be : 1 Only respond to complaint when customer raises issue on social media 2 After several placatory calls ignore completely 3 Never actually bother solving the issue which was the cause of the original complaint
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David Grant
(@Dave_G_Grant) reported
@bt_uk @paintofheart20 That's BS @bt_uk 5 days without any internet is not acceptable, if it was I new install date your engineers would be out now. You take our money but when help is needed it's not forthcoming #ShameOnYou
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Mal Campbell
(@Malkatron) reported
How does 4G provide a faster more reliable service through thin air than @bt_uk can through a fibre optic cable??