BT (British Telecom)

BT (British Telecom) Outage Report in Hexham, Northumberland, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hexham, Northumberland, England 03/26/2026 02:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

  • foslar71 Peter Foster (@foslar71) reported from Consett, England

    Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

  • stevejacksonHN Steve Jackson (@stevejacksonHN) reported from Corbridge, England

    @bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.

  • JonnyMiller5 Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Etha0011 ethan (@Etha0011) reported

    @bt_uk Only issue is I don’t have a Uni email?

  • BrockieGordon gordon.brockie@btopenworld.com (@BrockieGordon) reported

    @bt_uk Spoke to someone today very helpful gave me temporary log in details until they can sort my login thanks for your help

  • ws__21 ***** Stewart (@ws__21) reported

    seems @bt_uk saw my tweet backing Italy last night and decided they were going to screw up my account again. I suppose it was about time for my bi-monthly need for a complaint. the absolute worst customer service you'll have the misfortune of receiving

  • JenniferJ432 Jennifer Jones MBE (@JenniferJ432) reported

    @bt_uk I cannot access emails as receiving error code ‘502 bad gateway’. Can you help?

  • sri5308 Sarah Ilott (@sri5308) reported

    @bt_uk hi this is urgent I rearranged a home visit to happen today but a member of the household has just found out they have been in contact with a positive covid case. It will not let me rearrange or cancel the appointment online. Can you please tell them not to come?

  • Santoka Santoka (@Santoka) reported

    @bt_uk Thanks i am already a customer i just wanted to check. Thanks

  • kristopherj77 kris (@kristopherj77) reported

    @bt_uk last month after my line was installed i was over charged £84 for calls (i didn’t even have a phone plugged in), an engineer was sent out to fix the issue & i was told afterwards to purchase a phone and test the line, which i did and it appeared to be working (1)

  • HrLars1 S (@HrLars1) reported

    @bt_uk @paul_c_watson @England This might be more of a cringe take, but I always see this as an opportunity to show love. It's kind of why we support a team? Enjoy the good times, build each other up during the less good times.

  • WeeYin74529733 Wee_Yin (@WeeYin74529733) reported

    @bt_uk Hi BT, sent a glowing report by DM of our new service we have had for over a month now but your message bot assumed I was complaining! Not at all, happy to be on board after many years of being overcharged!

  • nickib76 ❄❄ Nix❄❄ (@nickib76) reported

    Hi @bt_uk how do I find out how long is left on my tv contract so I can terminate it?