BT (British Telecom)

BT (British Telecom) Outage Report in Hexham, Northumberland, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hexham, Northumberland, England 01/12/2026 00:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hexham, Northumberland, England

The most recent BT (British Telecom) outage reports came from the following cities: Hexham.

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City Problem Type Report Time
United KingdomHexham Internet
United KingdomHexham Internet
United KingdomHexham E-mail
United KingdomHexham E-mail
United KingdomConsett TV
United KingdomConsett Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • yeltzland John Pollard (@yeltzland) reported from Hexham, England

    Having to watch Chorley v Derby with the the sound off. The fake crowd noise is always awful, but @btsport think the Chorley crowd would normally sound like an under 9s swimming gala 🙄

  • stevejacksonHN Steve Jackson (@stevejacksonHN) reported from Corbridge, England

    @bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @bt_uk Joined BT weeks ago. Cannot receive landline calls. How many times do I have to report a problem with my landline before someone does something about it? Is there a magic number? Sick and tired of being fobbed off. #bt #CustomerService

  • jessatkinson95 Jess Atkinson (@jessatkinson95) reported from Hexham, England

    @bt_uk think it’s pretty poor that you tell people their broadband can take up to 11:30pm to work when they move house. When exactly am I supposed to tel you, no it hasn’t worked, and now I cannot work from home. This was the whole reason I took YESTERDAY off 😤

  • JonnyMiller5 Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help

  • foslar71 Peter Foster (@foslar71) reported from Consett, England

    Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Phil_TheTrain Phil (@Phil_TheTrain) reported

    @VancityReynolds @Vanarama @btsport Less fans will turn up to all these matches, no money spent on tickets, or in the club shop, or local community/ bars. And half the “streamers” will find illegal streams. Football is not a TV show, go to the ground and SUPPORT your club. I drive 180 miles a week to watch my club

  • griffinmunster 💙griffinmunster💙 (@griffinmunster) reported

    @bt_uk Due to misinformation you are leaving my elderly mother without internet for an entire week. Just spoke to customer service & ‘sorry nothing I can do’ this is how you treat new customers?! Disgusting

  • horseycraze ssɐʍ uəq (@horseycraze) reported

    @Vanarama @TheVanaramaNL @btsport And if the live product isn't that much better than the streaming one, maybe the club/league needs to look at what it can do to improve the live customer experience

  • Chairmummy KWits (@Chairmummy) reported

    @bt_uk disgusting service been without working Internet for over a week being told need to wait another week & still being charged for no service. Lied to be call handler. Disappointed beyond words with BT

  • simonhall712 Simon Hall (@simonhall712) reported

    @Vanarama @TheVanaramaNL @btsport The truth is that nobody knows what would happen. So why not run a 3 month trial and then take a much more informed view? My instincts are that this could be net positive but without trying it we’ll never know.

  • Johnltt John (@Johnltt) reported

    @VancityReynolds @Vanarama @btsport That really sucks I live in Canada and would love to watch along with several others

  • Carolin45810525 Caroline Kirby (@Carolin45810525) reported

    @DjDuOne @bt_uk I’ve just found that engineers are on strike but the issue has been on going since 3rdAugust and I keep getting told they cannot forward me to a manager. Why not? The engineer has told me the issue and I want to speak to a manager to resolve. Customer services are no help!

  • craigrogers9 Craig Rogers (@craigrogers9) reported

    @bt_uk @OpenreachHelp So you have cut off my old service and not installed my new service, and the date you have given me is so far in the futures I will be with out any broadband service for a full month+, well done all!

  • griffinmunster 💙griffinmunster💙 (@griffinmunster) reported

    @bt_uk So nothing is going to be done. A months notice to start new service & couldn’t even manage with that. Lol terrible

  • bby__felix 🐥Atlas: is broke (@bby__felix) reported

    @VancityReynolds @Vanarama @btsport I may not understand what’s going on but I have to support the 9th member of Stray kids 🤷🏽