BT (British Telecom) Outage Report in Hexham, Northumberland, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hexham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Hexham, Northumberland, England
The most recent BT (British Telecom) outage reports came from the following cities: Hexham.
| City | Problem Type | Report Time |
|---|---|---|
 Hexham |
Internet | |
| Hexham |
Internet | |
| Hexham |
||
| Hexham |
||
| Consett |
TV | |
| Consett |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hexham, England
Latest outage, problems and issue reports in Hexham and nearby locations:
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Steve Jackson
(@stevejacksonHN) reported
from
Corbridge, England
@bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.
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Jonathan Miller
(@JonnyMiller5) reported
from
Prudhoe, England
@BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Prav
(@Pravanjot) reported
@bt_uk can some please tell me why you are taking money out my account when I’m not a customer of yours
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Elderwood Yuness
(@AllTaric) reported
@Nadejha @bt_uk Damn that sucks
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Gary Hughes
(@GaryNHughes) reported
@chrisb92220 Come round our place! We have permanently poor @bt_uk broadband
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GregC04
(@GregC890) reported
@bt_uk More needs to be done to get fibre into certain areas. We have fibre in our village but my house can’t get it as it stops about 500m from us. Yet we are still paying fibre prices. Don’t even get me started on the reliability issues.
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Zwaigo
(@JamieZwaig) reported
@bt_uk Can you provide a timescale please? I can see from searching online many people have been complaining about this for a long time. My only option is to buy a £15 Virgin monthly pass, i may as well just cancel my bt contract and take a phone contract with @virginmedia
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Adam
(@Lord_Stubby) reported
I would rather get dial-up than go with @virginmedia again. Absolute farce of customer service and complaint handling. Can't wait til back with @bt_uk.
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Trevor Dockeray
(@tdockers) reported
Ordered fibre in in April, install in May, now in a never changing loop of hell as @bt_uk cannot get things done. @bt_uk processes don’t work else I would have fibre by now
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Karl Bainbridge
(@karltheref1983) reported
@bt_uk still openreach issues affecting sky broadband users. 2 days with no Internet now. sort it out
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Trevor Dockeray
(@tdockers) reported
@bt_uk Unfortunately too many updates have been made and never with progress. No opportunity to do anything different- this he’ll continues unless someone can listen and change. This is frustrating beyond
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Steve Wicken
(@Windsurfer49) reported
@bt_uk BT Failure, we have had no broadband or telephone service for 3 weeks in the RH19 area. Despite numerous calls to BT & Openreach who from my experience do appear able to communicate with another are incapable of providing an engineering fix. This not an isolated case.