BT (British Telecom) Outage Report in Hexham, Northumberland, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hexham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Hexham, Northumberland, England
The most recent BT (British Telecom) outage reports came from the following cities: Hexham.
| City | Problem Type | Report Time |
|---|---|---|
 Hexham |
Internet | |
| Hexham |
Internet | |
| Hexham |
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| Hexham |
||
| Consett |
TV | |
| Consett |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Hexham, England
Latest outage, problems and issue reports in Hexham and nearby locations:
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Steve Jackson
(@stevejacksonHN) reported
from
Corbridge, England
@bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@BBCWatchdog Please investigate @bt_uk and their appalling attitude to fixing our Digital Voice landline. Been unable to receive calls for weeks & we have worried, elderly parents who cannot call us. A trail of broken promises and still taking our money. #CustomerService #bt
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@bt_uk Joined BT weeks ago. Cannot receive landline calls. How many times do I have to report a problem with my landline before someone does something about it? Is there a magic number? Sick and tired of being fobbed off. #bt #CustomerService
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Jonathan Miller
(@JonnyMiller5) reported
from
Prudhoe, England
@BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help
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John Pollard
(@yeltzland) reported
from
Hexham, England
Having to watch Chorley v Derby with the the sound off. The fake crowd noise is always awful, but @btsport think the Chorley crowd would normally sound like an under 9s swimming gala 🙄
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Peter Foster
(@foslar71) reported
from
Consett, England
Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.
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Jess Atkinson
(@jessatkinson95) reported
from
Hexham, England
@bt_uk think it’s pretty poor that you tell people their broadband can take up to 11:30pm to work when they move house. When exactly am I supposed to tel you, no it hasn’t worked, and now I cannot work from home. This was the whole reason I took YESTERDAY off 😤
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Louise jay
(@louisejay89) reported
@bt_uk hi we have no phone line or broadband connection at the moment, the service checker cant recognise our phone number. Thanks!
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Alvin Fowler
(@alvstar1984) reported
@bt_uk are there internet connection problems in London this morning or is it just me? I’m in West London. #bt #hammersmith #btbroadband
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Stephen
(@Stephen10772663) reported
@bt_uk To be honest Alannah we have had enough of the issues, slow wifi speeds, I have records from speed tests for a month, you had an engineer out still had issues, you sent wifi discs out which only work on wireless mode1, but my skyq mini boxes only work on wireless mode 2 ???
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Paul Varcoe
(@Varcs) reported
Pretty appalled at @bt_uk response to a line fault. My mum who is 83 and shielding reported line not working last night and BT's response "we can get to you on the 25th Jan". Great, so now she is more isolated than a self isolater. Disgraceful.
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Lee Bandoni
(@leebandoni) reported
@carlhendy @bt_uk It's the same with Virgin, put you on hold for 45 mins, connect you to someone with a bad voip line who spends 10 minutes trying to upsell you a service they know nothing about.
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Jo Puzey
(@JoPuzey) reported
@btbusinesscare Good Morning @BTBusiness our phone system is still not working correctly and is impacting our service delivery. I can’t get through to the technical team due to lack of staff which I understand in current times, however we need this resolved.Please could I get an urgent response?
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Matthew Williams
(@funkynoise74) reported
@bt_uk Thanks for the reply Michaela, and on the 5th attempt, we finally got through and sorted out the problem.
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NeillNeillOrangePeel
(@Neill_Peel) reported
@bt_uk To be honest Catherine I'm at my witts end. I don't want to keep asking for a hub if the issue is external.. If BT think it'll be a good idea, then please send on. 👍
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sarah 🌻
(@sxrxhjx) reported
@bt_uk Hi, I've just switched to BT & since my old number transferred to the new SIM I'm now getting a 'PDP authentication' error when I try to access data. I've tried resetting the network settings and taking my SIM out and waiting before putting it back in but neither worked.
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shilpa pennie p
(@ShilpaPennieP) reported
@bt_uk where is the fabulous wi-Fi and internet service promised It’s like wading through treacle and this is 2021 Feels like I’m back in Dial-up days of a bygone era Sort it out - just a reminder it’s 2021 not 1999