BT (British Telecom)

BT (British Telecom) Outage Report in Hexham, Northumberland, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hexham, Northumberland, England 03/23/2026 08:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

  • yeltzland John Pollard (@yeltzland) reported from Hexham, England

    Having to watch Chorley v Derby with the the sound off. The fake crowd noise is always awful, but @btsport think the Chorley crowd would normally sound like an under 9s swimming gala 🙄

  • jessatkinson95 Jess Atkinson (@jessatkinson95) reported from Hexham, England

    @bt_uk think it’s pretty poor that you tell people their broadband can take up to 11:30pm to work when they move house. When exactly am I supposed to tel you, no it hasn’t worked, and now I cannot work from home. This was the whole reason I took YESTERDAY off 😤

  • JonnyMiller5 Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help

  • foslar71 Peter Foster (@foslar71) reported from Consett, England

    Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @bt_uk Joined BT weeks ago. Cannot receive landline calls. How many times do I have to report a problem with my landline before someone does something about it? Is there a magic number? Sick and tired of being fobbed off. #bt #CustomerService

  • stevejacksonHN Steve Jackson (@stevejacksonHN) reported from Corbridge, England

    @bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @BBCWatchdog Please investigate @bt_uk and their appalling attitude to fixing our Digital Voice landline. Been unable to receive calls for weeks & we have worried, elderly parents who cannot call us. A trail of broken promises and still taking our money. #CustomerService #bt

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @bt_uk Just heard from you. Because of this Digital Voice issue I have to be without phone and broadband for 2 weeks! Is this the 1980’s? I have 3 teenagers learning and running a business from home. What kind of business are you running? @BBCWatchdog

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • tommo71 Matthew Thomas (@tommo71) reported

    @bt_uk my broadband is constantly disconnecting. I sent a complaint in on Friday as I’ve never know the service to be so bad. I cannot watch the football and it’s beyond a joke now. What is going on !

  • LawrenceGrif Lawrence Griffiths (@LawrenceGrif) reported

    @btsport will you pls fix web site issue "Content Server could not process the request"

  • TheRealSockey99 TheRealSockey99 (@TheRealSockey99) reported

    @btsport the World Series starts on the 26th soooooo this gives you enough time to fix the problem of not allowing enough TV time for the games. All my recordings of the NLCS missed the last 2 innings! sort it out OKAY! @SkyHelpTeam

  • equivant Hayley E (@equivant) reported

    @bt_uk shocking broadband in BR6 Orpington - is there an issue?

  • davebriant Dave Briant (@davebriant) reported

    @bt_uk Yes its down. I need the Internet today but its saying restore will be tomorrow. Is there anything you can do? What has happened?

  • Jarmanmark79 Mark jarman (@Jarmanmark79) reported

    @bt_uk How come people can live stream rocket attacks in the desert or send videos from the amazon yet i cant even open an app and i live in middle england. Its a shame you dont go back to the time when customer service and care were your priority.

  • Evaonahill Eva (@Evaonahill) reported

    @bt_uk Internet down for 45 min & can’t contact anyone,tried self service, says broadband is fine, lies!!! The last 2 years has been so unreliable, despite paying £60 pm. Can’t wait for contract to end to leave, so frustrated and sick of how inconsistent the internet is

  • Gregg_Baxter6 Gregg Baxter (@Gregg_Baxter6) reported

    Do these @btsport commentators covering the @OfficialASRoma vs @en_sscnapoli game want to say Jose Mourinho is a terrible father and husband while they’re at it? It’s nothing more than blatant Mourinho hate, put some respect on the man’s name. #Mourinho #btsport #Commentary

  • nigelada Nigel Adams (@nigelada) reported from Littlehampton, England

    @btsport @rioferdy5 @SkySportsPL and that is why Declan Rice is too good for utd **** or whatever club so called expert Rio is wanting to take money from that week

  • hartleywintney Hartley Wintney 🍁 (@hartleywintney) reported

    There is no way @SkySports HD channel on @BTCare box is in HD. Picture quality is terrible. Nearly as bad as Man Utd defending.