BT (British Telecom) outages and service status in Hexham, England

Problems in the last 24 hours in Hexham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hexham, England

The most recent BT (British Telecom) outage reports came from the following cities: Consett.

City	Problem Type	Report Time
Consett	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

• 
  Tom Russell (@TomORussell) reported 3 seconds ago from Hexham, England

  Dear people of the UK. If you are thinking of switching your landline to @bt_uk, STOP! It’s not worth all the hassle and crap that these people will pile upon you to get your landline sorted. Please RT for everyone’s sake. #CustomerReview #customerexperience #bbcwatchdog

• 
  Paul Mackie (@paulmac708) reported 3 minutes ago from Consett, England

  @bt_uk Don't suppose you're having any issues in the Consett area are you? My internet connection just disappeared

• 
  Steve Jackson (@stevejacksonHN) reported 10 minutes ago from Corbridge, England

  @bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.

• 
  Tom Russell (@TomORussell) reported 17 minutes ago from Hexham, England

  Guess what @bt_uk. Another member of your team promises to call us today about our ongoing landline problems, & another promise broken. That’s at least 5 people from your team who have over promised & never delivered. Shameless. #bbcwatchdog @BBCWatchdog

• 
  Tom Russell (@TomORussell) reported 21 minutes ago from Hexham, England

  @bt_uk Just heard from you. Because of this Digital Voice issue I have to be without phone and broadband for 2 weeks! Is this the 1980’s? I have 3 teenagers learning and running a business from home. What kind of business are you running? @BBCWatchdog

• 
  breenster & 🐶 (@breenster) reported 22 minutes ago from Wylam, England

  @bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.

• 
  Stephen Davies (@man_of_gwent) reported 26 minutes ago from Harlow Hill, England

  Absolutley shocking customer service from @bt_uk. Left hand not speaking to right hand resulting in my service cancellation. Nothing but issues from start to finish! My advice - steer clear

• 
  breenster & 🐶 (@breenster) reported 30 minutes ago from Wylam, England

  @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

• 
  John Pollard (@yeltzland) reported 33 minutes ago from Hexham, England

  Having to watch Chorley v Derby with the the sound off. The fake crowd noise is always awful, but @btsport think the Chorley crowd would normally sound like an under 9s swimming gala 🙄

• 
  Jess Atkinson (@jessatkinson95) reported 34 minutes ago from Hexham, England

  @bt_uk think it’s pretty poor that you tell people their broadband can take up to 11:30pm to work when they move house. When exactly am I supposed to tel you, no it hasn’t worked, and now I cannot work from home. This was the whole reason I took YESTERDAY off 😤

• 
  Jonathan Miller (@JonnyMiller5) reported 38 minutes ago from Prudhoe, England

  @BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help

• 
  Tom Russell (@TomORussell) reported 41 minutes ago from Hexham, England

  @BBCWatchdog Please investigate @bt_uk and their appalling attitude to fixing our Digital Voice landline. Been unable to receive calls for weeks & we have worried, elderly parents who cannot call us. A trail of broken promises and still taking our money. #CustomerService #bt

• 
  Yvonne Ritchie #against hate, corruption, Brexit (@yeritchie) reported 44 minutes ago from Prudhoe, England

  @btsport Why is the stream buffering on Android?? Never had issue before.

• 
  Tom Russell (@TomORussell) reported 50 minutes ago from Hexham, England

  @bt_uk Joined BT weeks ago. Cannot receive landline calls. How many times do I have to report a problem with my landline before someone does something about it? Is there a magic number? Sick and tired of being fobbed off. #bt #CustomerService

• 
  Peter Foster (@foslar71) reported 52 minutes ago from Consett, England

  Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

• 
  Tom Russell (@TomORussell) reported 59 minutes ago from Hexham, England

  @bt_uk The catalogue of ridiculous BT errors continues. STILL NO HOME TELEPHONE NUMBER DESPITE HOURS OF TRYING TO GET THIS RESOLVED. Yet more broken promises to ring me back and resolve. IS THIS A WIND UP? @BBCWatchdog

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JamesWebb (@WebbyJamesHere) reported 7 minutes ago

  @bt_uk can you fix your website so people can actually log in! Put details in, get texted a code, put code in, go to look at acc & get taken back to password page… round & round 🔁 🙄 If you want people to pay their bills it’s quite useful to let them see their acc 🤨

• 
  Oluwatimilehin (@adebariazeez) reported 7 minutes ago

  @bt_uk you guys are a terrible internet provider. How do you charge your client extra £10 because their direct debit failed. This is pure extortion!!!! @BTGroup @bt_uk

• 
  Witold Chojnowski (@Boytjie8) reported 9 minutes ago

  @BTCare hello, i am abroad in travelling In Croatia atm. Bt randomly disabled my email.having spent three hours with your messaging team it is still, not working. What do I do? I would like to speak to someone on a phone

• 
  Nikki (@Nikki_Lou1922) reported 10 minutes ago

  @bt_uk We didn’t receive a bill! Direct debit was set up yet you never took any payments just discounted my services and added a late payment fee! Your error not mine! Yes it’s only £7.50 but it’s £7.50 that shouldn’t have been added to the bill!

• 
  nicolas mcmillan (@herbie963) reported 11 minutes ago

  @bt_uk Online service recovery is a joke, get a senior UK manager to pm me please

• 
  Karen ♿🌞💐 🇬🇧 🇺🇦🇮🇱 🇨🇦🇦🇺🇳🇿🇪🇺 (@MrsXXV25) reported 11 minutes ago

  @bt_uk, has there been a broadband outage in Lanarkshire? I’ve restarted our BT Hub but it has made no difference.

• 
  Peter Nunn (@PeterNunn3) reported 12 minutes ago

  The heavy rains over the past week have knocked out out internet, so for the first time in years I can’t watch Le Mans… Boo Hope you can fix it ASAP @WeAreOpenreach @bt_uk 😒

• 
  Alan Swanson (@Haggisguy) reported 13 minutes ago

  @bt_uk I'm unable to manage my account online due to the recent changes you've made with MFA and needing a uk mobile phone. How do I check on my billing, how do I know what my bill is, and how do I pay it. Tried multiple times calling customer service and nobody has a solution??

• 
  Janey Sinnett (@JaneyJaney77) reported 21 minutes ago

  @bt_uk what is going on with btinternet? I can’t access my emails, currently in a lengthy queue for online help

• 
  MatCo (@btcmateus) reported 21 minutes ago

  @bt_uk @danprofit21 Internet is down again! CR8 2JA