BT (British Telecom)

BT (British Telecom) Outage Report in Hexham, Northumberland, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hexham, Northumberland, England 01/21/2026 05:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hexham, Northumberland, England

The most recent BT (British Telecom) outage reports came from the following cities: Hexham.

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City Problem Type Report Time
United KingdomHexham Internet
United KingdomHexham Internet
United KingdomHexham E-mail
United KingdomHexham E-mail
United KingdomConsett TV
United KingdomConsett Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • JonnyMiller5 Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help

  • stevejacksonHN Steve Jackson (@stevejacksonHN) reported from Corbridge, England

    @bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jlein88 Justin Lein (@jlein88) reported

    @virginmedia You’re an absolute joke!! Scam even. After all the lies made to me to sign up, then screw me over my cooling off period… now I NEED to have the wifi pods to get any use of this… and I’m only told now that they a for limited registration only! Help @bt_uk, @SkyUK,

  • Moirai2020 Sol (@Moirai2020) reported

    @bt_uk @techradar Complaint VOL013-612582541921: 2 mths since I ordered broadband & you still can’t confirm when it will be fitted, despite needing it for work.String of delayed engineer visits,escalated to exec complaints & now Gemma Nicholls isn’t even responding. Is anyone there competent?

  • Chanaroooo Chan (@Chanaroooo) reported

    @virginmedia - yeah thanks. Cancelled my contract in July, cut off in August because the superior @bt_uk got installed on the date you cut the service - still you charge me £125…well done. Also you guys use WhatsApp to « chat » but then get busy

  • wackojacko2506 K (@wackojacko2506) reported

    @btsportfootball The ucl highlights show is terrible. No reference to who is playing (unless you have mastermind knowledge of club badges) and no information as to who scored and when! Give it back to sky or itv. #btsport #UCLTONIGHT

  • 265kay ӄǟʏ 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐝 (@265kay) reported

    @stunic23 @btsport Lingard was never in an offside position. When he passed to Ronaldo, he was onside, and in doing so, fell over a Villarreal player, but that player was always in front of him.

  • AnniePShoreham Ann Palmer (@AnniePShoreham) reported

    @bt_uk Our agreed workaround is to take the Ethernet cable out of the main router to force it into the 4G. This solution has worked in the past when connection was unstable. Still need and answer please

  • EilidhS EilidhS (@EilidhS) reported

    @bt_uk Part 5: They said, 'Well, you're on a phone now, aren't you?' Such a cold and callous way to treat someone. She will be without phone or internet until next week, and will have to use her mobile. Such cold and callour tratment!

  • Moirai2020 Sol (@Moirai2020) reported

    @bt_uk Complaint VOL013-612582541921: 2 mths since I ordered broadband & you still can’t confirm when it will be fitted, despite needing it for work.String of delayed engineer visits,escalated to exec complaints & now Gemma Nicholls isn’t even responding. Is anyone there competent?

  • EilidhS EilidhS (@EilidhS) reported

    @bt_uk Part 1: A tale of terrible customer service: My dad died 3 weeks ago. My mum rang you yesterday to inform you that the account holder had died and that she wanted to set up a new package. She was told she would get a call today at 2p.m. but...

  • jamiethewisdom Jamie Wisdom 🏳️‍🌈 (@jamiethewisdom) reported

    @bt_uk That's good to hear, and really appreciate you replying. But from what I gather, from 2025, ALL PSTN is getting switched off. Will that leave my friends and colleagues without any access to a phone and internet in 2025? 'The UK’s PSTN network will switch off in 2025'