BT (British Telecom)

BT (British Telecom) Outage Report in Hexham, Northumberland, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hexham, Northumberland, England 02/20/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @BBCWatchdog Please investigate @bt_uk and their appalling attitude to fixing our Digital Voice landline. Been unable to receive calls for weeks & we have worried, elderly parents who cannot call us. A trail of broken promises and still taking our money. #CustomerService #bt

  • jessatkinson95 Jess Atkinson (@jessatkinson95) reported from Hexham, England

    @bt_uk think it’s pretty poor that you tell people their broadband can take up to 11:30pm to work when they move house. When exactly am I supposed to tel you, no it hasn’t worked, and now I cannot work from home. This was the whole reason I took YESTERDAY off 😤

  • foslar71 Peter Foster (@foslar71) reported from Consett, England

    Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @bt_uk Joined BT weeks ago. Cannot receive landline calls. How many times do I have to report a problem with my landline before someone does something about it? Is there a magic number? Sick and tired of being fobbed off. #bt #CustomerService

  • JonnyMiller5 Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help

  • yeltzland John Pollard (@yeltzland) reported from Hexham, England

    Having to watch Chorley v Derby with the the sound off. The fake crowd noise is always awful, but @btsport think the Chorley crowd would normally sound like an under 9s swimming gala 🙄

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @bt_uk Just heard from you. Because of this Digital Voice issue I have to be without phone and broadband for 2 weeks! Is this the 1980’s? I have 3 teenagers learning and running a business from home. What kind of business are you running? @BBCWatchdog

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

  • stevejacksonHN Steve Jackson (@stevejacksonHN) reported from Corbridge, England

    @bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • sehrmaid $ (@sehrmaid) reported

    I just purchased a BT pass and im on UFC live and it’s telling me this video is not working or not aval in your region 🥴 @btsportufc @btsport

  • AnthonySoprano_ Republic of Whisk(e)y (@AnthonySoprano_) reported

    What the hell is going on with your UFC series links, @SkyUK. Yet another @btsport @ufc #UFC259 recording hasn’t automatically been set to record and it’s gonna be a banger. This is ridiculous. Sort your service out before I take my €140 a month and subscribe to Virgin

  • nobby143 Nobby143 (@nobby143) reported

    @chuck6rock @bt_uk Changed hub today. Took over 6 hours in help calls reseting tech passwords. Big faff

  • PlanetBubble Amy Clarke 💙💚 (@PlanetBubble) reported

    @bt_uk Hello! Odd question but have just bought a house & it appears it’s a telephone exchange in disguise! Obscene amount of telephone wire everywhere in pretty much every room. Am a BT customer. Can I book an engineer to come & sort it all out?!

  • JurgensChamps AndyRobbo (@JurgensChamps) reported

    @bt_uk Rubbish. I’ve had loads of trouble. Complained several times & just get offered something to improve it that raises my bill & ties me in for another 12 months or cost £100 or summit. Virgin enabling me to end contract 3 months early.

  • danpantz12 Dan Andrews (@danpantz12) reported

    @bt_uk please sort your internet out. We’ve had a engineer out which the said that they have sorted the problem but just as before internet keeps dropping. It has been off over 20mins #Shocking

  • amymorris_ Amy (@amymorris_) reported

    Pay a fortune for @bt_uk every month but they can’t fix the internet consistently? Send out a “mini hub” doesn’t work on more than one device... ridiculous.

  • ldgmma LDGMMA (@ldgmma) reported

    @btsport can you please **** off playing crowd noises over fighter interviews. ******* ridiculous #UFC259

  • jonbonjesus john bon jesus (@jonbonjesus) reported

    @bt_uk Fix your WiFi Jesus Christ

  • ninichuX3 nini ꈍ ꒳ ꈍ (@ninichuX3) reported

    @bt_uk did the internet go down in my area because it keeps cutting in and out ?? im gonna lose my match plz