BT (British Telecom)

BT (British Telecom) Outage Report in Hexham, Northumberland, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hexham, Northumberland, England 03/25/2026 17:25

March 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • foslar71 Peter Foster (@foslar71) reported from Consett, England

    Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @bt_uk Just heard from you. Because of this Digital Voice issue I have to be without phone and broadband for 2 weeks! Is this the 1980’s? I have 3 teenagers learning and running a business from home. What kind of business are you running? @BBCWatchdog

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.

  • JonnyMiller5 Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help

  • yeltzland John Pollard (@yeltzland) reported from Hexham, England

    Having to watch Chorley v Derby with the the sound off. The fake crowd noise is always awful, but @btsport think the Chorley crowd would normally sound like an under 9s swimming gala 🙄

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @bt_uk The catalogue of ridiculous BT errors continues. STILL NO HOME TELEPHONE NUMBER DESPITE HOURS OF TRYING TO GET THIS RESOLVED. Yet more broken promises to ring me back and resolve. IS THIS A WIND UP? @BBCWatchdog

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @BBCWatchdog Please investigate @bt_uk and their appalling attitude to fixing our Digital Voice landline. Been unable to receive calls for weeks & we have worried, elderly parents who cannot call us. A trail of broken promises and still taking our money. #CustomerService #bt

  • jessatkinson95 Jess Atkinson (@jessatkinson95) reported from Hexham, England

    @bt_uk think it’s pretty poor that you tell people their broadband can take up to 11:30pm to work when they move house. When exactly am I supposed to tel you, no it hasn’t worked, and now I cannot work from home. This was the whole reason I took YESTERDAY off 😤

  • stevejacksonHN Steve Jackson (@stevejacksonHN) reported from Corbridge, England

    @bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @bt_uk Joined BT weeks ago. Cannot receive landline calls. How many times do I have to report a problem with my landline before someone does something about it? Is there a magic number? Sick and tired of being fobbed off. #bt #CustomerService

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    Dear people of the UK. If you are thinking of switching your landline to @bt_uk, STOP! It’s not worth all the hassle and crap that these people will pile upon you to get your landline sorted. Please RT for everyone’s sake. #CustomerReview #customerexperience #bbcwatchdog

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • andyleg66 Andy Leggott (@andyleg66) reported from Lymm, England

    We're getting there in the CL .... dullest game in living memory sees us make the last 16 .... probably missing the pre & post game Athens piss up tbf. @btsport coverage is awful ... please get me back soon #mcfc #mancity #OLYMCI

  • mattsplatt94 Matt Butcher (@mattsplatt94) reported

    Fun question! Why am I paying £9 pm for a @btsport contract that I can't unsubscribe from, which buffers every 10 minutes when watching anything? Counting down the days for when you finally let me stop paying a price I never agreed to... Don't trust the scammers @BT ! #LIVATA

  • PeakyPolly PeakyPolly (@PeakyPolly) reported

    @bt_uk as you're 'here to help' any chance of getting my order right please, as one of your online advisors couldn't have been any less helpful just now?

  • ItsPandaTurtle Panda Turtle (@ItsPandaTurtle) reported

    @bt_uk Your internet is complete dog ****.

  • Freaky_Malokai Edward Keit (@Freaky_Malokai) reported

    @bt_uk Why is it that BT are full of sh*t!? This is the 20th time I’ve lost connection in 2 hours!!! There’s only so much a gamer can take before BT’s Home *** gets smashed into PIECES! FIX IT!!! 🤬🤬🤬

  • Tambo_61 Mark Tamburro (@Tambo_61) reported

    @MalleableFusock @maxrushden WTF have I got double standards?The Villa penalty & WBA for that matter were pens in my opinion and the opinion of many others.Even the ref they use on BTsport says they should have stayed as pens.The ‘incidents‘ you keep referring to weren’t picked out by anyone but you FFS!

  • muftidank خليل (@muftidank) reported

    Hey @bt_uk, we have been trying to set up fibre internet for a month now. You keep our canceling our orders with no reason and have gone in circles trying to solve it. Too bad we can't do anything about trying a different ISP because you have a monopoly in our area. Thanks a lot!

  • MaitlandBen Ben Maitland (@MaitlandBen) reported

    @OpenreachHelp But that is a direct contradiction of what @bt_uk are saying which is that they have raised the fault with @OpenreachHelp but you have declined the request to send an engineer to fix it and won’t even provide and update on it until Friday. Something isn’t adding up here

  • kitkat2507 ash w (@kitkat2507) reported

    very disappointing service from @bt_uk intermittent fault for 10 days....no one to talk to on live chat and the phone just rings! You guys were quick to answer when it was too sell me an upgrade a couple of weeks ago though!

  • TownPix Matt Kirkham (@TownPix) reported

    @bt_uk Why can’t I login to my BT sport account on my PS5? Error ID153 🤔