BT (British Telecom)

BT (British Telecom) Outage Report in Hexham, Northumberland, England

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The latest reports from users having issues in Hexham come from postal codes NE46.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hexham, Northumberland, England 12/23/2024 22:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (9%)

    Phone (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hexham, Northumberland, England

The most recent BT (British Telecom) outage reports came from the following cities: Hexham, Consett and Bardon Mill.

Loading map, please wait...
City Problem Type Report Time
United KingdomHexham Phone
United KingdomConsett Phone
United KingdomConsett TV
United KingdomBardon Mill Internet
United KingdomHexham Wi-fi
United KingdomHexham Total Blackout

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.

  • JonnyMiller5 Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help

  • stevejacksonHN Steve Jackson (@stevejacksonHN) reported from Corbridge, England

    @bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @bt_uk Joined BT weeks ago. Cannot receive landline calls. How many times do I have to report a problem with my landline before someone does something about it? Is there a magic number? Sick and tired of being fobbed off. #bt #CustomerService

  • yeltzland John Pollard (@yeltzland) reported from Hexham, England

    Having to watch Chorley v Derby with the the sound off. The fake crowd noise is always awful, but @btsport think the Chorley crowd would normally sound like an under 9s swimming gala 🙄

  • jessatkinson95 Jess Atkinson (@jessatkinson95) reported from Hexham, England

    @bt_uk think it’s pretty poor that you tell people their broadband can take up to 11:30pm to work when they move house. When exactly am I supposed to tel you, no it hasn’t worked, and now I cannot work from home. This was the whole reason I took YESTERDAY off 😤

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @BBCWatchdog Please investigate @bt_uk and their appalling attitude to fixing our Digital Voice landline. Been unable to receive calls for weeks & we have worried, elderly parents who cannot call us. A trail of broken promises and still taking our money. #CustomerService #bt

  • foslar71 Peter Foster (@foslar71) reported from Consett, England

    Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @bt_uk Just heard from you. Because of this Digital Voice issue I have to be without phone and broadband for 2 weeks! Is this the 1980’s? I have 3 teenagers learning and running a business from home. What kind of business are you running? @BBCWatchdog

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • goldmacher13 Jonathan Goldmacher (@goldmacher13) reported

    @WeAreOpenreach I really need your help getting fibre to the premises. Per the suggestion of your customer service team I have contacted my provider @SkyUK as well as @bt_uk and both independently say OpenReach needs to run the line to our house first. I’m stuck in a loop. Help.

  • b20lud Billy Ludlow (@b20lud) reported

    @bt_uk I had recordings of @BBCSport and @itvfootball coverage of the Euros last summer that I need for a University project. They’ve now been removed from my youview box without warning. Is there an explanation as to why they’re not there? &can you help me get them back?

  • glitchcrab Simon Weald (@glitchcrab) reported

    @bt_uk The representative was great, it's BT's ridiculous policies which mean I would never recommend BT to anyone else.

  • marklighty Mark (@marklighty) reported

    @bt_uk Absolutley shocking customer service, 4 months with phone problems and nothing is your fault, mis selling, lies and awful service 😡😡😡

  • j_powellc18 jordan powell (@j_powellc18) reported

    @bt_uk I've been having issues with my WIFI the speed has dropped drastically from getting 20mb download to now averaging 4-5mb download Its been like this since yesterday around 5pm

  • bluazn Will Cheung (@bluazn) reported

    @bt_uk I hang up as I was on the phone for 45 mins, now on live chat, disconnected me 3 times already. Hopefully someone can help me

  • robertmcc Robert McCausland (@robertmcc) reported from Belfast, Northern Ireland

    @bt_uk as a BT Broadband customer can you confirm how many devices are supported on Norton Security. I appear to be restricted to two devices, I previously thought it was 15.

  • SimoneTani Simone Tani (@SimoneTani) reported

    @OpenreachHelp hi Paul, it's 2 months now that I am contacting @bt_uk. All that I get is a different openreach engineer being sent to my house with absolutely no clue of what the problem is. Since Openreach sent approx 10 engineers, by now your company should have clear notes.

  • WHYouthAgency Youth Agency (@WHYouthAgency) reported

    @btbusinesscare why does your system say our Broadband issue was fixed at 10.57am yesterday when we STILL have NO SERVICE?

  • EmmaPassAuthor Emma Pass (@EmmaPassAuthor) reported

    @bt_uk I have no phone line at the moment – road is being dug up and I suspect someone has cut through a cable somewhere. Reported it 2 days ago & was told I'd receive an estimated fix time w/in 48 hours, but haven't heard anything. Fault tracker isn't showing anything either.