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BT (British Telecom)

BT (British Telecom) outages and service status in Hexham, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Hexham, including 0 direct reports.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hexham, England

The most recent BT (British Telecom) outage reports came from the following cities: Consett.

Community Discussion

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BT (British Telecom) Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • TomORussell
    Tom Russell (@TomORussell) reported from Hexham, England

    @bt_uk Joined BT weeks ago. Cannot receive landline calls. How many times do I have to report a problem with my landline before someone does something about it? Is there a magic number? Sick and tired of being fobbed off. #bt #CustomerService

  • TomORussell
    Tom Russell (@TomORussell) reported from Hexham, England

    @bt_uk Just heard from you. Because of this Digital Voice issue I have to be without phone and broadband for 2 weeks! Is this the 1980โ€™s? I have 3 teenagers learning and running a business from home. What kind of business are you running? @BBCWatchdog

  • JonnyMiller5
    Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help

  • yeritchie
    Yvonne Ritchie #against hate, corruption, Brexit (@yeritchie) reported from Prudhoe, England

    @btsport Why is the stream buffering on Android?? Never had issue before.

  • breenster
    breenster & ๐Ÿถ (@breenster) reported from Wylam, England

    @bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.

  • TomORussell
    Tom Russell (@TomORussell) reported from Hexham, England

    Dear people of the UK. If you are thinking of switching your landline to @bt_uk, STOP! Itโ€™s not worth all the hassle and crap that these people will pile upon you to get your landline sorted. Please RT for everyoneโ€™s sake. #CustomerReview #customerexperience #bbcwatchdog

  • man_of_gwent
    Stephen Davies (@man_of_gwent) reported from Harlow Hill, England

    Absolutley shocking customer service from @bt_uk. Left hand not speaking to right hand resulting in my service cancellation. Nothing but issues from start to finish! My advice - steer clear

  • breenster
    breenster & ๐Ÿถ (@breenster) reported from Wylam, England

    @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, itโ€™s recurred after 14 days of stability Iโ€™ve probably been moved back into your faulty network card or suchlike

  • stevejacksonHN
    Steve Jackson (@stevejacksonHN) reported from Corbridge, England

    @bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.

  • TomORussell
    Tom Russell (@TomORussell) reported from Hexham, England

    @bt_uk The catalogue of ridiculous BT errors continues. STILL NO HOME TELEPHONE NUMBER DESPITE HOURS OF TRYING TO GET THIS RESOLVED. Yet more broken promises to ring me back and resolve. IS THIS A WIND UP? @BBCWatchdog

  • TomORussell
    Tom Russell (@TomORussell) reported from Hexham, England

    @BBCWatchdog Please investigate @bt_uk and their appalling attitude to fixing our Digital Voice landline. Been unable to receive calls for weeks & we have worried, elderly parents who cannot call us. A trail of broken promises and still taking our money. #CustomerService #bt

  • paulmac708
    Paul Mackie (@paulmac708) reported from Consett, England

    @bt_uk Don't suppose you're having any issues in the Consett area are you? My internet connection just disappeared

  • foslar71
    Peter Foster (@foslar71) reported from Consett, England

    Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

  • yeltzland
    John Pollard (@yeltzland) reported from Hexham, England

    Having to watch Chorley v Derby with the the sound off. The fake crowd noise is always awful, but @btsport think the Chorley crowd would normally sound like an under 9s swimming gala ๐Ÿ™„

  • TomORussell
    Tom Russell (@TomORussell) reported from Hexham, England

    Guess what @bt_uk. Another member of your team promises to call us today about our ongoing landline problems, & another promise broken. Thatโ€™s at least 5 people from your team who have over promised & never delivered. Shameless. #bbcwatchdog @BBCWatchdog

  • jessatkinson95
    Jess Atkinson (@jessatkinson95) reported from Hexham, England

    @bt_uk think itโ€™s pretty poor that you tell people their broadband can take up to 11:30pm to work when they move house. When exactly am I supposed to tel you, no it hasnโ€™t worked, and now I cannot work from home. This was the whole reason I took YESTERDAY off ๐Ÿ˜ค

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mrchrisjohn
    mrchrisjohn (@mrchrisjohn) reported

    @bt_uk There is an issue with 2FA Your support team are having to turn off the 2FA security and will take 72 hours to resolve

  • Ingleton_ian
    Ingleton Ian (@Ingleton_ian) reported

    @bt_uk Living in her own, remote location and currently no access to emergency services of she needs them.

  • wizza_wozza
    Warren Peters (@wizza_wozza) reported

    @LeilaniDowding @EE Itโ€™s a joke, especially for vulnerable people living in a rural area with little mobile signal. @bt_uk recent performance has been pathetic with an elderly friend who has no wi-fi, getting on for 2 weeks with still no fix in sight.

  • thevegantim
    ๐•‹๐•™๐•– ๐•๐•–๐•˜๐•’๐•Ÿ ๐•‹๐•š๐•ž ๐Ÿ€๐ŸŒฑ (@thevegantim) reported

    @bt_uk They've already told me nobody can help with why my broadband order is delayed because they're closed today. And apparently it's a bank holiday in England tomorrow so they can't help tomorrow either. Fobbed off, couldn't get me off the phone quick enough.

  • Nunney2584
    Kati (@Nunney2584) reported

    @bt_uk Hi, my internet has been down all day and it's driving me crazy. I've unplugged and restarted the router and it still has a yellow light flashing and a red 'off' light on. I don't watch terrestrial TV, I use a fire stick for everything and I'm running out of mobile data.

  • audlemagronpaul
    Paul Cawood ๐Ÿ‡บ๐Ÿ‡ฆ (@audlemagronpaul) reported

    @BritishGas @HefinR @BTCare What authority do you have to act on customer service issues ? Answer that and maybe Iโ€™ll DM you.

  • phillyonskem
    The Real Philip Lyon (@phillyonskem) reported

    @bt_uk And to add insult to injury, the last 2 times the number they've given me is "not in service". Must be the worst telecoms company in the uk. Prove me wrong.

  • Annette62702479
    MumOfASwiftie (@Annette62702479) reported

    @KookyKym @bt_uk Iโ€™m on the BT900 (guaranteed speed of 700) and get less than 100 most days. No issues according to BT. Am still in contact with them to try and resolve this.

  • Jamieonthisday
    Jamie (@Jamieonthisday) reported

    @bt_uk signed up with you because of dreadful comms from HyperOptic yet 20 mins and counting on hold with you. Just as bad.

  • gusto_beats
    gusto beats (@gusto_beats) reported

    FFS ๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก Iโ€™m 6 foot 6 FOOT away from my disc thing and sitting in my garden and my #btwifi is dropping out on my phone!!!! @virginmedia PLEASE put your internet down my road. @bt_uk you suck