BT (British Telecom)

BT (British Telecom) Outage Report in Hexham, Northumberland, England

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The latest reports from users having issues in Hexham come from postal codes NE46.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hexham, Northumberland, England 12/19/2025 15:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hexham, Northumberland, England

The most recent BT (British Telecom) outage reports came from the following cities: Hexham.

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City Problem Type Report Time
United KingdomHexham Internet
United KingdomHexham Internet
United KingdomHexham E-mail
United KingdomHexham E-mail
United KingdomConsett TV
United KingdomConsett Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.

  • JonnyMiller5 Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help

  • stevejacksonHN Steve Jackson (@stevejacksonHN) reported from Corbridge, England

    @bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • HDockProject HistoricDockProject (@HDockProject) reported

    @RoseandWillow7 @bt_uk Yes, ours is with Sky, Sky said BT engineer was supposed to come out Friday. Still not working so having to grab whoever I can find to get random bits and pieces for us because we can't access anything online. Crazy

  • Jennife30448981 Jennifer McEwan (@Jennife30448981) reported

    @bt_uk Charging for services not provided; inability to provide clear date for services starting and asking a deaf customer to phone at a later date

  • NGRhodes Nick Rhodes (@NGRhodes) reported

    @johnmclear @bt_uk Bad news, they are going to charge £7 a month for a static IP. More bad news: BRSK use CGNAT as standard.

  • Snaphead Dee (@Snaphead) reported

    @bt_uk This was over 48 hrs ago. What is the resolution eta? I cannot work atm.

  • jenhenry6 jen h (@jenhenry6) reported

    @bt_uk so you stopped my service Fri 12/08 as @SkyHelpTeam took over my service, but this morning you've created a phone account which I don't need. Multiple emails/texts confirming I was leaving you so why the sneak new account?

  • sheeper88 christopher (@sheeper88) reported from Glasgow, Scotland

    @bt_uk I always access my emails through the Gmail app, and login to my account online. Will see if it sorts itself throughout the day.

  • brad_scott Brad Scott (@brad_scott) reported

    @bt_uk Hi, I’ve just signed up for BT broadband & I’ve been given a new account no. Trouble is, I already have one for BT Sport so now have two accounts. Help!!

  • doombiscuits Rebecca Mills, PhD. (@doombiscuits) reported

    @rjdashwood @bt_uk Good heavens, I hope @bt_uk pay you back and offer you substantial compensation for your time and trouble!

  • soumeshika Swadeshika Prusty 🇮🇳 (@soumeshika) reported

    Hello @HyperopticCS , I am tweeting this using @bt_uk broadband, Coz your’s which unfortunately I am a customer never works when its required. What would it take to work again after numerous fixes done as claimed by you ? Does this tweet downloads at ur place ?

  • MINISR DAVID GILLANDERS (@MINISR) reported

    @bt_uk No it’s not resolved and would like to talk to someone as it’s very frustrating to be a customer and treated as a fool