BT (British Telecom) Outage Report in Hexham, Northumberland, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hexham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hexham, England
Latest outage, problems and issue reports in Hexham and nearby locations:
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@bt_uk Just heard from you. Because of this Digital Voice issue I have to be without phone and broadband for 2 weeks! Is this the 1980’s? I have 3 teenagers learning and running a business from home. What kind of business are you running? @BBCWatchdog
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.
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Steve Jackson
(@stevejacksonHN) reported
from
Corbridge, England
@bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.
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Peter Foster
(@foslar71) reported
from
Consett, England
Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.
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Tom Russell
(@TomORussell) reported
from
Hexham, England
Dear people of the UK. If you are thinking of switching your landline to @bt_uk, STOP! It’s not worth all the hassle and crap that these people will pile upon you to get your landline sorted. Please RT for everyone’s sake. #CustomerReview #customerexperience #bbcwatchdog
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Jonathan Miller
(@JonnyMiller5) reported
from
Prudhoe, England
@BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@BBCWatchdog Please investigate @bt_uk and their appalling attitude to fixing our Digital Voice landline. Been unable to receive calls for weeks & we have worried, elderly parents who cannot call us. A trail of broken promises and still taking our money. #CustomerService #bt
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John Pollard
(@yeltzland) reported
from
Hexham, England
Having to watch Chorley v Derby with the the sound off. The fake crowd noise is always awful, but @btsport think the Chorley crowd would normally sound like an under 9s swimming gala 🙄
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Jess Atkinson
(@jessatkinson95) reported
from
Hexham, England
@bt_uk think it’s pretty poor that you tell people their broadband can take up to 11:30pm to work when they move house. When exactly am I supposed to tel you, no it hasn’t worked, and now I cannot work from home. This was the whole reason I took YESTERDAY off 😤
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@bt_uk The catalogue of ridiculous BT errors continues. STILL NO HOME TELEPHONE NUMBER DESPITE HOURS OF TRYING TO GET THIS RESOLVED. Yet more broken promises to ring me back and resolve. IS THIS A WIND UP? @BBCWatchdog
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@bt_uk Joined BT weeks ago. Cannot receive landline calls. How many times do I have to report a problem with my landline before someone does something about it? Is there a magic number? Sick and tired of being fobbed off. #bt #CustomerService
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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RaeRubyRae
(@RaeRubyRaeK) reported
@bt_uk why are you trying to get me to swap to Fibre Halo 3 with Complete Wi-Fi when it’s not actually available in my area? It’s bad enough I have to put up with an old crappy hub that you refuse to replace for the current one & the extortionate charges I pay, now this?!😡
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paul m
(@paulmall21) reported
@bt_uk could someone check my broadband please, running slow this eve
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Mark
(@Dr_Kamera) reported
Watching FCK v City #btsport commentary is so ridiculously bad. 2 demonstrably wrong VAR calls where ref ratifies it. Comms just moan that VAR exists, no mention of the errors or why. Tin hat on it was Fletcher saying we spend more time talking about VAR than referee mistakes...
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Alyssa Jade Carter
(@alyssajade23_x) reported
@inkedcaribbean @bt_uk thats terrible im so sorry! hopefully it gets fixed soon
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SJ
(@TheSpudHead) reported
@bt_uk our bt broadband box is just flashing orange consistently with no changes, we’ve rang customer service and followed the instructions but still nothing, any help please?
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Vito Tweeto
(@vito_tweeto) reported
Is there a more biased commentator than Nigel Spackman. Juventus are very very poor and it wasn’t well defended by Macabi. What happened to balanced commentary? @btsport
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Skindo
(@dannybhoyski) reported
@btsportfootball @btsport Shame I still can't sign up to get monthly pass after trying for the last month and your website not working. That's another customer you've lost, I won't be bothering now.
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Aaron Crocker
(@acrocker90) reported
Poor from @bt_uk today. Had a engineer booked to come round between 10-12, day off work for it & a no show from them! 🤬
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Official_Grant 🇺🇦🏴
(@Official_Grant) reported
After the shambles of the weekend, MLB Playoff games not available on BT Sport 1, 2, 3 or 4 or MLB TV, or at least the one that's on now. What an absolute ridiculous way to manage a product & treat fans @mlb @mlbeurope @btsport
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George
(@FiercestCheetah) reported
This BTSport commentary for the City game is some of the worst I have ever seen, like their acting like City didn't go down to 10 men by their own doing and they didn't get a penalty saved.