BT (British Telecom) Outage Report in Hexham, Northumberland, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Hexham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (7%)
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TV (1%)
Community Discussion
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BT (British Telecom) Issues Reports Near Hexham, England
Latest outage, problems and issue reports in Hexham and nearby locations:
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Tom Russell
(@TomORussell) reported
from
Hexham, England
Dear people of the UK. If you are thinking of switching your landline to @bt_uk, STOP! It’s not worth all the hassle and crap that these people will pile upon you to get your landline sorted. Please RT for everyone’s sake. #CustomerReview #customerexperience #bbcwatchdog
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Jess Atkinson
(@jessatkinson95) reported
from
Hexham, England
@bt_uk think it’s pretty poor that you tell people their broadband can take up to 11:30pm to work when they move house. When exactly am I supposed to tel you, no it hasn’t worked, and now I cannot work from home. This was the whole reason I took YESTERDAY off 😤
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Steve Jackson
(@stevejacksonHN) reported
from
Corbridge, England
@bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@bt_uk Just heard from you. Because of this Digital Voice issue I have to be without phone and broadband for 2 weeks! Is this the 1980’s? I have 3 teenagers learning and running a business from home. What kind of business are you running? @BBCWatchdog
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@bt_uk Joined BT weeks ago. Cannot receive landline calls. How many times do I have to report a problem with my landline before someone does something about it? Is there a magic number? Sick and tired of being fobbed off. #bt #CustomerService
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@bt_uk The catalogue of ridiculous BT errors continues. STILL NO HOME TELEPHONE NUMBER DESPITE HOURS OF TRYING TO GET THIS RESOLVED. Yet more broken promises to ring me back and resolve. IS THIS A WIND UP? @BBCWatchdog
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@BBCWatchdog Please investigate @bt_uk and their appalling attitude to fixing our Digital Voice landline. Been unable to receive calls for weeks & we have worried, elderly parents who cannot call us. A trail of broken promises and still taking our money. #CustomerService #bt
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike
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Jonathan Miller
(@JonnyMiller5) reported
from
Prudhoe, England
@BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help
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Peter Foster
(@foslar71) reported
from
Consett, England
Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.
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John Pollard
(@yeltzland) reported
from
Hexham, England
Having to watch Chorley v Derby with the the sound off. The fake crowd noise is always awful, but @btsport think the Chorley crowd would normally sound like an under 9s swimming gala 🙄
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lorna Holland
(@themaxdog) reported
@bt_uk It's the same number calling, I've blocked it using your service but it still keeps calling.
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Kyle Hall
(@KyleHallMusic) reported
@bt_uk I'm a key worker (teacher) and you have left me waiting since November for my internet, 5 engineers, 3 none shows. Managers have never called back, You even cancelled my internet at one stage. Now you email me saying my appointment will be March 26th NOT GOOD ENOUGH!!!
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Danielle Carmichael
(@DanielleCarmi11) reported
Hi @bt_uk, I called (4th time) last Wednesday and asked why my internet activation was delayed by 8 days (18 days wait in total), as a resolution I was told I'd be given £30 to purchase data on my phone. Haven't recieved £30 and now struggling with internet for my studies 😫
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Jane Salmon
(@janesalmon) reported
@richwigley @bt_uk Wireless issues are also extra bad cos the signal is conflicted by 90(!) things, apparently. I need to move.
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Ian Elliot
(@IanRElliot) reported
SCAM ALERT DO NOT GIVE YOUR DETAILS TO THIS NUMBER 01334 405007 @bt_uk @BTGroup YOU NEED TO SHUT THIS DOWN
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Bad4Business
(@BusinessBad4) reported
@bt_uk @btbusinesscare That's just the problem... It's a business account! Currently receiving several apologies and being promised a callback - again! The CEO at BT Local Business promised to solve the issue last year - Didn't. I won't name and shame him... just yet!
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Ali Malsher
(@AliMalsher) reported
@bt_uk How do you propose to deal with an elderly vulnerable woman who has no access to a telephone? Although I note you are billing for a service she is not receiving. So tell me what you are planning to do about this dangerous situation
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Amukelani
(@KelMatsena) reported
Not one to complain but damn @bt_uk is the worst service I’ve received in my life #dontswitch
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Ali Malsher
(@AliMalsher) reported
@Ofcom @bt_uk can you confirm how we contact you about an emergency situation BT are not addressing properly.
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Hina Qamar Siddiqi
(@hinaqs) reported
@bt_uk So much for supporting uni students stuck at home. Poor Wi Fi in my daughter’s study. Called to see what can be done. Asked to move over to a more expensive package for 2years. Will cost me an additional £312!! #StudentsDeserveBetter #onlinelearning