BT (British Telecom)

BT (British Telecom) Outage Report in Hexham, Northumberland, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hexham, Northumberland, England 03/16/2026 05:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • stevejacksonHN Steve Jackson (@stevejacksonHN) reported from Corbridge, England

    @bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.

  • JonnyMiller5 Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • grahamgarrett Graham Garrett (@grahamgarrett) reported

    Our @BTBusiness @btbusinesscare internet has been down for a week now, we’re really sorry to everyone who hasn’t had a reply to table or room reservations as yet, we’re doing everything we can, unlike the completely incompetent @BTBusiness

  • StuartM84153464 Freelance Chancer (@StuartM84153464) reported

    @bt_uk Today is the second day my BT broadband has been intermittently cutting out. G77 6FE postcode. Reported a fault yesterday. No update. Already paying "Fibre" prices for a pathetic 15mbps download speed. Please fix.

  • goodall_charlie Charlie Goodall (@goodall_charlie) reported

    @bt_uk we are experiencing problems with our internet. Checked with neighbours & it appears surrounding 4 neighbours are having the same issues. How do we resolve?

  • davidtoft0125 davidtoft (@davidtoft0125) reported

    @bt_uk With respect, I know you can't help and nor did any of the seven other people I spoke to on the phone, I am warning others of the shambolic service they may receive. I was clearly not the only one by a long way not told about the aerial situation in a sales pitch given comments

  • AlanDefunct アラン Alan #FBPE 🇪🇺💚〓〓 ♿︎ (@AlanDefunct) reported

    @bt_uk The way you are rolling out your digital phone service defies intelligence, my mother was switched over overnight rendering her phone unusable, she was sent a rather incomprehensible e-mail with the subject "You're good to go".

  • davidtoft0125 davidtoft (@davidtoft0125) reported

    @bt_uk this is aside from the main issue that not one of your selling agents told us we needed an aerial for the whole thing to work, which we don't have. We had two orders on our account due to BT's **** up, which means your terrible IT system cannot add an additional package

  • xXxXPuNKDXxXx 🇬🇧 PuNKD Steven 🇬🇧 #LuciferNetflix (@xXxXPuNKDXxXx) reported

    Finally managed @virginmedia today. Couldn't stand being with them any longer. Issue after issue. Had no internet for over a month. Moving to @bt_uk, hopefully they're better!

  • PPJAYE75 Paula Ryan (@PPJAYE75) reported

    @bt_uk hey BT 3 months ago I signed up to fibre broadband I’m still waiting to be connected it is an utter disgrace don’t tell me to contact you as you never sort it out why offer a service you can’t provide SCANDALOUS

  • grahamgarrett Graham Garrett (@grahamgarrett) reported

    @btbusinesscare Several members of your team have been supposedly dealing with this for a week and have done absolutely nothing to help as yet, I am now looking into legal proceedings for security breach and loss of business

  • Jon00316706 Jon (@Jon00316706) reported

    @btbusinesscare Still not resolved. Been given a date of 6th September which isn’t good enough. Got told it has been escalated and I would get a call back within 2 hours. That never happened so I chased it after 4 hours and got told I need to wait until tomorrow. Awful service