BT (British Telecom) Outage Report in Hexham, Northumberland, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hexham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (6%)
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TV (1%)
Community Discussion
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BT (British Telecom) Issues Reports Near Hexham, England
Latest outage, problems and issue reports in Hexham and nearby locations:
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Jess Atkinson
(@jessatkinson95) reported
from
Hexham, England
@bt_uk think it’s pretty poor that you tell people their broadband can take up to 11:30pm to work when they move house. When exactly am I supposed to tel you, no it hasn’t worked, and now I cannot work from home. This was the whole reason I took YESTERDAY off 😤
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@bt_uk Joined BT weeks ago. Cannot receive landline calls. How many times do I have to report a problem with my landline before someone does something about it? Is there a magic number? Sick and tired of being fobbed off. #bt #CustomerService
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike
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Peter Foster
(@foslar71) reported
from
Consett, England
Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@BBCWatchdog Please investigate @bt_uk and their appalling attitude to fixing our Digital Voice landline. Been unable to receive calls for weeks & we have worried, elderly parents who cannot call us. A trail of broken promises and still taking our money. #CustomerService #bt
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Jonathan Miller
(@JonnyMiller5) reported
from
Prudhoe, England
@BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help
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Steve Jackson
(@stevejacksonHN) reported
from
Corbridge, England
@bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.
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John Pollard
(@yeltzland) reported
from
Hexham, England
Having to watch Chorley v Derby with the the sound off. The fake crowd noise is always awful, but @btsport think the Chorley crowd would normally sound like an under 9s swimming gala 🙄
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Tommobara
(@tommy66788) reported
@bt_uk Except you can't help me with cancellations, and direct me to a phone with no one manning in, effectively meaning there is no way I can leave you. This is shambolic.
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krystyna farrell
(@krys_farrell) reported
@bt_uk Now 55mins waiting for customer services..do you actually employ staff...
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Mayowa
(@hoemydays_) reported
@Seunlex4real @Chels_HQ @btsport Not the previous administration.. TT has a problem with picking a good squad
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Paul Pugal
(@ppugal) reported
Two letters to the CEO - nothing - several call backs - none arrived, rang customer service several times same answer 'go away' and come back in 48hrs - not our problem it is Openreach!!! - who owns Openreach Philip Jansen? #bt_uk
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Trueman
(@DadGamerOne) reported
@bt_uk good evening - quick question I have full fibre 900 with Halo 3 but one problem with the service you are charging for! Mini-hubs are not capable of reproducing that speed so 90% of my house is running at 250 as are my wireless devices - DM please
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Karl Kivell
(@karl_kivell) reported
Hi @bt_uk 1hr waiting for someone to answer the phone, asked my name and acc number then the line goes dead, I’m trying to get your poor attempt at broadband sorted can I have a direct number to someone who can help me! The connection has been shocking for the last 6 months
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Ste 🇺🇦
(@ste_0076) reported
@bt_uk Trying to get through to your customer service team.... On hold for 45mins.....
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Dale Turley 🏴🇬🇧
(@DaleTurley8) reported
Ah, @bt_uk are on strike, which makes sense. Even without today their customer service and their website are the worst I’ve ever encountered…
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Amit Yadav
(@amityadav0205) reported
@bt_uk My internet is not working and is not letting me do my work. Biggest problem while doing WFH.
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Tommobara
(@tommy66788) reported
@bt_uk just phoned you to cancel services, and no joke, your automated phone line told me you are too busy to speak to me to let me cancel. Is this even legal? How can you have no way to cancel your extremely expensive service?