BT (British Telecom)

BT (British Telecom) Outage Report in Hexham, Northumberland, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hexham, Northumberland, England 03/14/2026 03:40

March 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

  • jessatkinson95 Jess Atkinson (@jessatkinson95) reported from Hexham, England

    @bt_uk think it’s pretty poor that you tell people their broadband can take up to 11:30pm to work when they move house. When exactly am I supposed to tel you, no it hasn’t worked, and now I cannot work from home. This was the whole reason I took YESTERDAY off 😤

  • stevejacksonHN Steve Jackson (@stevejacksonHN) reported from Corbridge, England

    @bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.

  • foslar71 Peter Foster (@foslar71) reported from Consett, England

    Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.

  • JonnyMiller5 Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • matthutho Dr Matthew Thorne (@matthutho) reported

    @bt_uk We've tried but awaiting a response from twitter and on the phone @bt_uk have phoned Lisa to say they are dealing with another customer so she'll have to wait...obviously only 1 person in the whole of @bt_uk can sort this shambles...

  • matthutho Dr Matthew Thorne (@matthutho) reported

    @bt_uk It's fine Lisa will get a call back when the order is cleared and then she's going to cancel her BT account...

  • TILER_NORWICH Gavin Wright Ceramic Tiling Norwich (@TILER_NORWICH) reported

    @bt_uk No I didn't get the help I need...im absolutely disgusted with the treatment I have received.

  • KevinLockyer3 Kevin Lockyer (@KevinLockyer3) reported

    Having wasted all day yesterday waiting in vain for a @bt_uk engineer to install our fibre broadband, I don't suppose that I should be surprised to have wasted another 2 hours this morning waiting for the call I was promised between 10 & 12 which has never materialised. Thanks BT

  • Mr_XYY XYY (@Mr_XYY) reported

    @bt_uk I’ve tried this and they say, they can’t help. I need to speak to someone regarding ongoing street work?

  • noushiluca Clare Posner (@noushiluca) reported

    @bt_uk my mums phone is not working I am in the US and she is in the Uk. It keeps saying that she is on a call but I just called her and she is not! She can’t text she is elderly can someone please help me thank you

  • SamRichardsNo1 Samuel Richards (@SamRichardsNo1) reported

    @OpenreachHelp We’ve recently moved house with @bt_uk and Openreach have cancelled our order every time (5 times now). Please help! We need connection for #workingfromhome

  • MJ_Wong Michael Wong (@MJ_Wong) reported from Barnet, England

    Please can some in authority help we get my business up and running? How do they get way with it!?!?!? Has anyone had a positive experience with @bt_uk.

  • Tulanedyke Lindsay Yanez (@Tulanedyke) reported

    @Nusbacher @bt_uk Too many of my buddies across the pond have had issues with BT. I say strafe ‘em.

  • TurboRiderZ Tony1 (@TurboRiderZ) reported

    @bt_uk can you tell me how the heck the Bt engineer connected the Bt Router without the Adsl Flter??? I tried to connect the Adsl Filter gues what It Doesn't Work At All,withput the Adsl Flter the Router makes noise, no wonder I get 8mb speed