BT (British Telecom) Outage Report in Hexham, Northumberland, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Hexham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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Wi-fi (13%)
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E-mail (12%)
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Phone (10%)
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Total Blackout (5%)
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TV (1%)
Community Discussion
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BT (British Telecom) Issues Reports Near Hexham, England
Latest outage, problems and issue reports in Hexham and nearby locations:
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Yvonne Ritchie #against hate, corruption, Brexit
(@yeritchie) reported
from
Prudhoe, England
@btsport Why is the stream buffering on Android?? Never had issue before.
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@bt_uk The catalogue of ridiculous BT errors continues. STILL NO HOME TELEPHONE NUMBER DESPITE HOURS OF TRYING TO GET THIS RESOLVED. Yet more broken promises to ring me back and resolve. IS THIS A WIND UP? @BBCWatchdog
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@bt_uk Just heard from you. Because of this Digital Voice issue I have to be without phone and broadband for 2 weeks! Is this the 1980’s? I have 3 teenagers learning and running a business from home. What kind of business are you running? @BBCWatchdog
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Steve Jackson
(@stevejacksonHN) reported
from
Corbridge, England
@bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@BBCWatchdog Please investigate @bt_uk and their appalling attitude to fixing our Digital Voice landline. Been unable to receive calls for weeks & we have worried, elderly parents who cannot call us. A trail of broken promises and still taking our money. #CustomerService #bt
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike
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Tom Russell
(@TomORussell) reported
from
Hexham, England
Dear people of the UK. If you are thinking of switching your landline to @bt_uk, STOP! It’s not worth all the hassle and crap that these people will pile upon you to get your landline sorted. Please RT for everyone’s sake. #CustomerReview #customerexperience #bbcwatchdog
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Peter Foster
(@foslar71) reported
from
Consett, England
Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.
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John Pollard
(@yeltzland) reported
from
Hexham, England
Having to watch Chorley v Derby with the the sound off. The fake crowd noise is always awful, but @btsport think the Chorley crowd would normally sound like an under 9s swimming gala 🙄
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Tom Russell
(@TomORussell) reported
from
Hexham, England
Guess what @bt_uk. Another member of your team promises to call us today about our ongoing landline problems, & another promise broken. That’s at least 5 people from your team who have over promised & never delivered. Shameless. #bbcwatchdog @BBCWatchdog
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Jess Atkinson
(@jessatkinson95) reported
from
Hexham, England
@bt_uk think it’s pretty poor that you tell people their broadband can take up to 11:30pm to work when they move house. When exactly am I supposed to tel you, no it hasn’t worked, and now I cannot work from home. This was the whole reason I took YESTERDAY off 😤
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@bt_uk Joined BT weeks ago. Cannot receive landline calls. How many times do I have to report a problem with my landline before someone does something about it? Is there a magic number? Sick and tired of being fobbed off. #bt #CustomerService
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Jonathan Miller
(@JonnyMiller5) reported
from
Prudhoe, England
@BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Vicki 👩🏻 & Pearl 🐶🐾
(@kojecat) reported
@bt_uk He didn’t say exactly what was happening, could you please check as I can’t get through to speak to anyone and we do have Halo and I have a mini hub here, so just want someone to help please
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Lesley
(@lesley219) reported
@bt_uk Our contract says and we’ve always had speeds of 56. In the last year it has gone down and down. This current speed is unacceptable.
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MC
(@The_Real_MarkC) reported
@bt_uk Hi there, I have the digital voice product bundled with my BT Fibre 900 service. Is there a way to disable voicemail from answering the phone? Thank you.
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Mike
(@mike_hogan83) reported
@bt_uk very very poor I have not been offered a ps5 console code that is exclusive for BT broadband customers which I have been for numerous years now. I have even signed up with email to send me a code and updates. I’ve heard nothing from them. @PS5UKStock thanks for the notice
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Laura
(@Laura60400406) reported
@bt_uk Your customer service team are quite frankly the rudest we have ever had the misfortune of having to deal with it - the last chap we spoke to said he ‘will not waste another breath discussing it further’
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Arianna Andreangeli
(@AriAround) reported
@bt_uk very slow internet connection on Infinity3 today in Edinburgh East. Recently upgraded to this, now beginning to think the older was better...
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CraigB 🏴🇩🇪
(@PatternThimble) reported
@bt_uk BT I don't have an issue with. Disappointing. But the whole street off but it takes just me to report it. @virginmedia they just lost me ever moving to them.
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DC
(@dannycorder) reported
@bt_uk Will it make any difference or am I going to waste more time? I’m grateful for the response but if you’re not empowered to help then I’ll be even more miffed!
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KiaRebecca
(@Kia_Who_) reported
@bt_uk It was advise as there’s no way to fix it and you can’t keep me in a contract when I’m not getting and won’t be getting what’s promised. I’ve finally got through to someone so dw.
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Vicki 👩🏻 & Pearl 🐶🐾
(@kojecat) reported
@bt_uk The app says NO but an engineer is over the road and said that there is issues with gfast cabinet