BT (British Telecom)

BT (British Telecom) Outage Report in Hexham, Northumberland, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hexham, Northumberland, England 02/15/2026 11:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • stevejacksonHN Steve Jackson (@stevejacksonHN) reported from Corbridge, England

    @bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

  • foslar71 Peter Foster (@foslar71) reported from Consett, England

    Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

  • JonnyMiller5 Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England

    @BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • guido342 David Guy (@guido342) reported

    @bt_uk @carolinegibb Same problem since your 'update' earlier on BT TV Box PRO.

  • KarenCa80088183 Karen Carter (@KarenCa80088183) reported

    Since having digital voice, my broadband has been slower, especially on my mobile or watching something on my iPad. Is this a known problem @bt_uk?

  • nickii5979 Nickii sultan (@nickii5979) reported

    @bt_uk service has been down for hours now and yet noone to be able to speak to to get sorted

  • thomkelly_ Thom Kelly (@thomkelly_) reported

    @bt_uk so Mandy from Dundee … where’s your call #badservice #itsgoodnottotalk to your client and a crap email —- wakey wakey Mandy - read Tasha notes in this -your update is meaningless / gi for a lie down ..z

  • Revdavidgray Not a normal vicar 💙 🏴󠁧󠁢󠁷󠁬󠁳󠁿 ♿ 🇪🇺 🇺🇦 (@Revdavidgray) reported

    @bt_uk Given what's happening elsewhere this is very very trivial. But what is being done to resolve bt pro box problems?

  • MsJanGraham1 MsJanGraham (@MsJanGraham1) reported

    @bt_uk I already have a callback from your 2nd line technical team - this will be the FOURTH time they are trying to fix it. My complaint is that after such poor service, I would have to pay to leave

  • clairecloherty_ Claire 🌌 (@clairecloherty_) reported

    Two weeks without wifi and we were suppose to have someone out today to fix it but @bt_uk are an absolute joke!!!

  • SaintHarls Harley 🏍️ (@SaintHarls) reported

    @bt_uk really is poor, no subscription channels again, slow broadband & trying to get through on the phone for 15 mins, I give up, paying for a service they cannot provide! #Awful

  • SwifNick37 Swif’ Nick 🏍💨 (@SwifNick37) reported

    @bt_uk I’m having issues my BT subscription channels tonight, what are the issues ?

  • clairecloherty_ Claire 🌌 (@clairecloherty_) reported

    @bt_uk We were informed on the phone and it was double checked so I dont know why the information you have is telling you otherwise. It seems to be a problem with BT and the lack of communication you have with your customers