BT (British Telecom) Outage Report in Hexham, Northumberland, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hexham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Community Discussion
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BT (British Telecom) Issues Reports Near Hexham, England
Latest outage, problems and issue reports in Hexham and nearby locations:
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Peter Foster
(@foslar71) reported
from
Consett, England
Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@bt_uk Joined BT weeks ago. Cannot receive landline calls. How many times do I have to report a problem with my landline before someone does something about it? Is there a magic number? Sick and tired of being fobbed off. #bt #CustomerService
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Steve Jackson
(@stevejacksonHN) reported
from
Corbridge, England
@bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@BBCWatchdog Please investigate @bt_uk and their appalling attitude to fixing our Digital Voice landline. Been unable to receive calls for weeks & we have worried, elderly parents who cannot call us. A trail of broken promises and still taking our money. #CustomerService #bt
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.
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Jonathan Miller
(@JonnyMiller5) reported
from
Prudhoe, England
@BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help
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John Pollard
(@yeltzland) reported
from
Hexham, England
Having to watch Chorley v Derby with the the sound off. The fake crowd noise is always awful, but @btsport think the Chorley crowd would normally sound like an under 9s swimming gala 🙄
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@bt_uk The catalogue of ridiculous BT errors continues. STILL NO HOME TELEPHONE NUMBER DESPITE HOURS OF TRYING TO GET THIS RESOLVED. Yet more broken promises to ring me back and resolve. IS THIS A WIND UP? @BBCWatchdog
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Tom Russell
(@TomORussell) reported
from
Hexham, England
Dear people of the UK. If you are thinking of switching your landline to @bt_uk, STOP! It’s not worth all the hassle and crap that these people will pile upon you to get your landline sorted. Please RT for everyone’s sake. #CustomerReview #customerexperience #bbcwatchdog
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Jess Atkinson
(@jessatkinson95) reported
from
Hexham, England
@bt_uk think it’s pretty poor that you tell people their broadband can take up to 11:30pm to work when they move house. When exactly am I supposed to tel you, no it hasn’t worked, and now I cannot work from home. This was the whole reason I took YESTERDAY off 😤
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@bt_uk Just heard from you. Because of this Digital Voice issue I have to be without phone and broadband for 2 weeks! Is this the 1980’s? I have 3 teenagers learning and running a business from home. What kind of business are you running? @BBCWatchdog
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Julia Raeside 💙
(@JNRaeside) reported
@Izzymant @bt_uk Oh god, that's horrible.
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Monk£y Bar$
(@monk3ybarz) reported
@bt_uk I've spent 45 minutes on the phone going through everything. Appalling customer service - should have updated me about the issues but didn't. No one mentioned a backlog when ordering. What a surprise @OpenreachHelp being under resourced
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Lee Hind
(@Smilersaysso) reported
@bt_uk - I’ve tried to ring several times, I just get a message saying how committed you are to customers before the phone call is cut off by you…app won’t allow any other way to contact…help please!
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L M
(@MrsMcCul) reported
@bt_uk I have done all of that. I have tried to call and I have done the text help. What do you suggest I do now if you can’t call me and you’re not taking calls?
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Louise Summers
(@lousummers) reported
@bt_uk how on earth am I supposed to log a fault with my broadband?? When you do the ‘troubleshooter’ online you acknowledge a fault, tell me someone will call me, but then later message me to say you’re too busy and I should try again tomorrow!! #help #Disgraceful #badservice
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Alistair Dorman-Smith
(@alistairds) reported
@bt_uk Your phone service says it has technical difficulties, your automated bot is unhelpful and my broadband is down. The bot said someone would call me within 90 mins but they didn't. How can you help me?
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Gemma Knight
(@Blondie_Gem) reported
@bt_uk Thanks for checking in. Nothing else to help with, I've had to book an engineer in to sort
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Jordan Nocher
(@JordanNocher) reported
@BTCare can I get some help please? I don’t seem to have any internet connection even though my lights are all on
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Izzy Mant 💙
(@Izzymant) reported
@JNRaeside @bt_uk You may guess what I think of @bt_uk customer services from the fact that they tried to aggressively upsell packages to my recently bereaved mum when she told them repeatedly she just wanted them to take my dad's name off the account.
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denise dudley
(@denisedudley10) reported
@bt_uk Internet down this morning and have text but no response and all your advertised numbers for fault reporting are unavailable. What’s your plan b please?