BT (British Telecom) Outage Report in Prudhoe, Northumberland, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Prudhoe, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Prudhoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (16%)
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Wi-fi (14%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Prudhoe, Northumberland, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Chester-le-Street, Hexham, Consett and Bedlington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
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| Newcastle upon Tyne |
Wi-fi | |
| Gateshead |
Internet | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Chester-le-Street |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Prudhoe, England
Latest outage, problems and issue reports in Prudhoe and nearby locations:
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Julie Gallagher
(@JulieGal1234) reported
from
Longbenton, England
@bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Newcastle upon Tyne, England
@bt_uk My phone network is EE
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gary littlemore
(@glne12) reported
from
Longbenton, England
Terrible @btsport sort it out
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Jess Atkinson
(@jessatkinson95) reported
from
Hexham, England
@bt_uk think it’s pretty poor that you tell people their broadband can take up to 11:30pm to work when they move house. When exactly am I supposed to tel you, no it hasn’t worked, and now I cannot work from home. This was the whole reason I took YESTERDAY off 😤
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk And I NEVER get 4g. Lucky to get 3g!
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@BBCWatchdog Please investigate @bt_uk and their appalling attitude to fixing our Digital Voice landline. Been unable to receive calls for weeks & we have worried, elderly parents who cannot call us. A trail of broken promises and still taking our money. #CustomerService #bt
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Steve Wallwork
(@stevewallwork) reported
from
Annfield Plain, England
@lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
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Dr Peter Hoare ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?
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John Pollard
(@yeltzland) reported
from
Hexham, England
Having to watch Chorley v Derby with the the sound off. The fake crowd noise is always awful, but @btsport think the Chorley crowd would normally sound like an under 9s swimming gala 🙄
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
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Tayler
(@taylersant) reported
from
Newburn, England
@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
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heather potts
(@heatherpott) reported
from
Walker Gate, England
@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
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Alastair Smith
(@baldymanali) reported
from
Gateshead, England
@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@bt_uk Joined BT weeks ago. Cannot receive landline calls. How many times do I have to report a problem with my landline before someone does something about it? Is there a magic number? Sick and tired of being fobbed off. #bt #CustomerService
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Stuart Wannop
(@QlikStu) reported
from
Walker Gate, England
@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Trevor Sharkey 🟨🟥
(@trevstanley) reported
@BTCare What's up with your customer service today? It's impossible to get through to speak to someone!!
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Erica
(@ericaw79) reported
@bt_uk I can’t believe no one has contacted me. I’m paying for a service I haven’t had. I work from home occasionally and have had no internet. It certainly doesn’t inspire me to continue my order with BT after being with sky so many years
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Erica
(@ericaw79) reported
@bt_uk Hello. I need to raise a complaint. How do I do that?
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🎮RemovableSanity🎮
(@RemovableSanity) reported
@bt_uk Hi Aled, no thanks the value team resolved the issue.
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Chaz Albrecht
(@chaz_albrecht) reported
@bt_uk Down for nearly 24 hours.Reported 9am. WFH PLEASE FIX Broadband - Current Service Issue We're sorry about the problem - we're working on fixing it. Reported: Thu 28/04/2022 at 11:16 Estimated fix time: Sorry we can't provide a fix date at the moment. Please check again later.
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Ryan
(@Ryan9991985) reported
@bt_uk There doesn't appear to be anybody managing this issue at all. How can it take over 5 months to install broadband?! You've failed to keep us updated. You've failed to manage it properly. You've failed to provide FTP. You've failed in every regard. Account no. sent privately.
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AdamOnRadio
(@ATOnRadio) reported
@bt_uk THIS is radiculous. One of your engineers came out to fix my WiFi replaced some cables. But the same issue is still happening. At what point do I give up? I might as well just be using a 4G hub for the rest of my time living at home. It's not good enough.
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Darren Miller
(@Darrenmiller87) reported
@bt_uk I’ve got the box now had to live track it and wait outside a house that wasn’t even mine anymore, not even sure I can do that. Please can you raise a complaint around this I can’t tell you how much trouble this has caused
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darren
(@y2dma) reported
@btbusinesscare They are 2 ISDN lines and they are not working. We have been told an engineer is come that was on Tuesday, we are now on Friday and still no one here. Surly if you put our phone number in your computer you will see what’s going on with a trail of phone calls. It’s a joke.
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Wes Sussex
(@wessussex) reported
@bt_uk How can it be that @bt_uk take a payment each month for a Broadband service they know they cannot provide, with an answer after upgrading, “you need to down grade to another package that might work”, a REALLY moment. Open engineers don’t turn up either.