BT (British Telecom)

BT (British Telecom) Outage Report in Prudhoe, Northumberland, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Prudhoe, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Prudhoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Prudhoe, Northumberland, England 03/08/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (7%)

    E-mail (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Prudhoe, Northumberland, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Cramlington, Stanley and Blaydon-on-Tyne.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Internet
United KingdomCramlington Phone
United KingdomCramlington Phone
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Prudhoe, England

Latest outage, problems and issue reports in Prudhoe and nearby locations:

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @bt_uk I’m still down on all platforms (apart from my iPhone which I don’t log out of)

  • joshybanyard Josh Banyard ⚫⚪⚫⚪ (@joshybanyard) reported from Longbenton, England

    Anyone got a @btsport LOGIN I can borrow for the #nufc match? 🙏🏼 #shybairnsgetnowt

  • 1ONEBOBBYROBSON davidnufc22 (@1ONEBOBBYROBSON) reported from Dunston, England

    who ******** is that idiot commentator on #btsport @btsport she hasnt got a clue #NUFC

  • ChaneyMichael Michael Chaney (@ChaneyMichael) reported from Dunston, England

    @gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    Guess what @bt_uk. Another member of your team promises to call us today about our ongoing landline problems, & another promise broken. That’s at least 5 people from your team who have over promised & never delivered. Shameless. #bbcwatchdog @BBCWatchdog

  • charming_man_ Tory 1 (@charming_man_) reported from Newcastle upon Tyne, England

    @bt_uk can we have an update on the outage Middlesbrough TS5

  • 66_mazza Mazza 66 (@66_mazza) reported from Walker Gate, England

    @bt_uk PLEASE HELP I haven't even joined you yet (30th) and unable to even activate account...believe me I've had my DOB for 56yrs!!!& 100% know name of my first pet!not impressed!😫

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @btbusinesscare I moved house in December, you failed to move my Internet so spectacularly that mid January I cancelled the non existing internet. I’ve been sent bills in February & March that I’ve had to phone about. Im just trying to warn other people how bad your service is.

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @bt_uk the worst service in the UK. I’m still getting bills for a service I stopped in January. Absolutely shambolic. I stopped being a customer 3 months ago yet here I am on hold to BT. What a joke.

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @bt_uk I can’t wait for next month when I get another bill for a service I cancelled in January

  • SoSureSewell sewellpaul@lfc (@SoSureSewell) reported from Newcastle upon Tyne, England

    Shocking service from @bt_uk. No compassion at all from you as a company. Lost my job & my home and now you want to destroy my credit scores. Nearly £500 charges for leaving early. 8 months in to a 24 month contact does not seem fair to me 😥😥

  • andrew14ad Andrew Davis (@andrew14ad) reported from Newcastle upon Tyne, England

    @msmith850 @btsport Never in doubt they are back

  • andyb7274 Andy Brown (@andyb7274) reported from Bedlington, England

    @MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃

  • Raring2goNewcas Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @BBCWatchdog Please investigate @bt_uk and their appalling attitude to fixing our Digital Voice landline. Been unable to receive calls for weeks & we have worried, elderly parents who cannot call us. A trail of broken promises and still taking our money. #CustomerService #bt

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    Dear people of the UK. If you are thinking of switching your landline to @bt_uk, STOP! It’s not worth all the hassle and crap that these people will pile upon you to get your landline sorted. Please RT for everyone’s sake. #CustomerReview #customerexperience #bbcwatchdog

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @bt_uk It’s down on all platforms I’m trying to log into except my iPhone which I don’t log out of…

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @bt_uk The catalogue of ridiculous BT errors continues. STILL NO HOME TELEPHONE NUMBER DESPITE HOURS OF TRYING TO GET THIS RESOLVED. Yet more broken promises to ring me back and resolve. IS THIS A WIND UP? @BBCWatchdog

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @bt_uk Just heard from you. Because of this Digital Voice issue I have to be without phone and broadband for 2 weeks! Is this the 1980’s? I have 3 teenagers learning and running a business from home. What kind of business are you running? @BBCWatchdog

  • Raring2goNewcas Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    @BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MrsHawkins098 Donna Toms (@MrsHawkins098) reported

    @BTCare how are you meant to organise cancelling a service when 1 you’re on hold for nearly an hour then get cut off 2 when you eventually speak to someone they have an error on screen and will ring you straight back…but don’t!!! 3 hours later still no call back!!!!

  • HarrisonJonny72 Jonny Harrison (@HarrisonJonny72) reported

    @bt_uk Ironically my internets so slow it won't perform the search on the web page. fibre to the cabinet but it is too far from the houses.have investigated the options available. BT wanted over £11000 to sort it out using a gov subsidy. Still doesn't answer my question on unfair costs

  • andymcnamara Andy McNamara (@andymcnamara) reported

    I’ve changed to @bt_uk because sky internet are not providing fibre and the reception on the tv is appalling. Can’t even watch BBC northwest or ITV NW. The signal quality for ITV Wales is 58% and BBC comes up as a fault. No other options to view another region. In Liverpool

  • PaulBla98113176 Paul (@PaulBla98113176) reported

    @bt_uk From what my son told me has been down from 11am I did a test when I got home still didn't work.Called help line who confirmed ETA of fix

  • MrsHawkins098 Donna Toms (@MrsHawkins098) reported

    @bt_uk how are you meant to organise cancelling a service when 1 you’re on hold for nearly an hour then get cut off 2 when you eventually speak to someone they have an error on screen and will ring you straight back…but don’t!!! 3 hours later still no call back!!!!

  • shazzah_harm Shae Harmon (they/them) (@shazzah_harm) reported

    @hex @bt_uk And this is affecting our lives - work and school. And now my phone internet is going to get shut off. How is this so slow to get installed?!

  • HarrisonJonny72 Jonny Harrison (@HarrisonJonny72) reported

    @bt_uk But we don't receive the same level of service as anyone and it's not a case of changing provider it's a case of poor infrastructure. My original comment is people will get cheaper internet on UC. however there surely should be a reduction in cost when it is so poor

  • Kourdoullou Nick Kourdoullou ⚽🥊 (@Kourdoullou) reported

    @jamied_1919 @England @bt_uk That was the problem in the past, I hated following rival players, this lot are a team and wanna be there for each other, I've never felt more connected to em

  • Mehmet341010 mehmet341010 (@Mehmet341010) reported

    @England @bt_uk I have a patient, I need money urgently, I am waiting for your help, best regards 🙏🙏 0xd650bd6485072a193bf49500f770928c89f36b5b BeP20 USDT ADDRESS

  • hex Scott Martin (@hex) reported

    @bt_uk @shazzah_harm It's hard to cram relevant details into a tweet. That didn't include that this is also the second mini hub we've had from you as the first was faulty. Overall, this process has been incredibly frustrating and unbelievably slow