BT (British Telecom) Outage Report in Prudhoe, Northumberland, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Prudhoe, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Prudhoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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E-mail (13%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Prudhoe, Northumberland, England
The most recent BT (British Telecom) outage reports came from the following cities: Cramlington, Gateshead, Newcastle upon Tyne, Stanley, Chester-le-Street and Hexham.
City | Problem Type | Report Time |
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Internet | ||
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Prudhoe, England
Latest outage, problems and issue reports in Prudhoe and nearby locations:
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Andrew Davis (@andrew14ad) reported from Newcastle upon Tyne, England
@msmith850 @btsport Never in doubt they are back
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Tom Russell (@TomORussell) reported from Hexham, England
@bt_uk The catalogue of ridiculous BT errors continues. STILL NO HOME TELEPHONE NUMBER DESPITE HOURS OF TRYING TO GET THIS RESOLVED. Yet more broken promises to ring me back and resolve. IS THIS A WIND UP? @BBCWatchdog
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John Pollard (@yeltzland) reported from Hexham, England
Having to watch Chorley v Derby with the the sound off. The fake crowd noise is always awful, but @btsport think the Chorley crowd would normally sound like an under 9s swimming gala 🙄
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Tom Russell (@TomORussell) reported from Hexham, England
@bt_uk Just heard from you. Because of this Digital Voice issue I have to be without phone and broadband for 2 weeks! Is this the 1980’s? I have 3 teenagers learning and running a business from home. What kind of business are you running? @BBCWatchdog
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Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England
@bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).
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Josh Banyard ⚫⚪⚫⚪ (@joshybanyard) reported from Longbenton, England
Anyone got a @btsport LOGIN I can borrow for the #nufc match? 🙏🏼 #shybairnsgetnowt
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Michael Chaney (@ChaneyMichael) reported from Dunston, England
@gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.
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Tom Russell (@TomORussell) reported from Hexham, England
@BBCWatchdog Please investigate @bt_uk and their appalling attitude to fixing our Digital Voice landline. Been unable to receive calls for weeks & we have worried, elderly parents who cannot call us. A trail of broken promises and still taking our money. #CustomerService #bt
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Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England
@bt_uk I’m still down on all platforms (apart from my iPhone which I don’t log out of)
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Tom Russell (@TomORussell) reported from Hexham, England
@bt_uk Joined BT weeks ago. Cannot receive landline calls. How many times do I have to report a problem with my landline before someone does something about it? Is there a magic number? Sick and tired of being fobbed off. #bt #CustomerService
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Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England
@fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?
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Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England
@rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)
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Tom Russell (@TomORussell) reported from Hexham, England
Dear people of the UK. If you are thinking of switching your landline to @bt_uk, STOP! It’s not worth all the hassle and crap that these people will pile upon you to get your landline sorted. Please RT for everyone’s sake. #CustomerReview #customerexperience #bbcwatchdog
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Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England
Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…
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Chris Tindall (@chewytheleftie) reported from Gateshead, England
@bt_uk the worst service in the UK. I’m still getting bills for a service I stopped in January. Absolutely shambolic. I stopped being a customer 3 months ago yet here I am on hold to BT. What a joke.
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Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England
@bt_uk It’s down on all platforms I’m trying to log into except my iPhone which I don’t log out of…
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Andy Brown (@andyb7274) reported from Bedlington, England
@MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃
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Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England
@BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.
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Tom Russell (@TomORussell) reported from Hexham, England
Guess what @bt_uk. Another member of your team promises to call us today about our ongoing landline problems, & another promise broken. That’s at least 5 people from your team who have over promised & never delivered. Shameless. #bbcwatchdog @BBCWatchdog
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Tory 1 (@charming_man_) reported from Newcastle upon Tyne, England
@bt_uk can we have an update on the outage Middlesbrough TS5
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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CareHarmonySolutions (@CareHarmony) reported
@btbusinesscare Our telephone is still not working and we’ve not had any help! Is this how BT treats small businesses? Making a mess of a care company’s phone in middle of pandemic
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Robyn Wheeler (@rob1wheeler) reported
@btsport hi, don’t know if anyone else has reported an issue but when watching BT sport 1 it seems to have intermittent delays for about a second. All the other channels are fine. Just that one. Can you help please?
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England
@bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England
@bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job
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Rob Green (@robgreenhx) reported
@bt_uk hi, I'm having some problems with my TV. The Internet TV channels (bt sport, E entertainment, etc) have very poor signal and skip. It's been happening for a couple of weeks now. They worked fine before. No BB issues and streaming channels work fine.
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Tracey Preston (@traceyanpreston) reported
anyone else experiencing a serious case of 'no Sky History channel' tonight on BT? if my better half does not get to watch his #CurseOfOakIsland I'm seriously going to lose my ****! @bt_uk
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Atiyeh Kandevani (@atiyehk) reported
@CareHarmony @btbusinesscare Awful how our elderly customers can’t get in touch with us and worry so much that we have closed down . This job has been a mess from word go . What a nightmare and we are losing so much business .
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Hello World #luhg (@MossintheWorld) reported
Jesus. @btsport @btsportfootball Who on earth are these three bumbling morons presenting 'The Footballs On'. Scraping the late night barrel. Did nail the "Who am I?" question... Oh god, this has somehow got more painful... The wage cap discussion... Holy crap.
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John Barnett (@barnacle1977) reported
@teddybeerlover @fulham89 @btsport No Fulham interviews??😳 that is very poor.
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Fit2Fight PT & Yoga (@Fit2FightPTyoga) reported
@bt_uk I’m an @bt_uk customer. I believe ps5’s will be available for Bt customers to buy soon. I’ve registered interest, however each time there was a drop in Dec I never received an email or code. How do I ensure I get a code?