BT (British Telecom)

BT (British Telecom) Outage Report in Ryton, Gateshead, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ryton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ryton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ryton, Gateshead, England 12/30/2025 03:50

December 30: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ryton, Gateshead, England

The most recent BT (British Telecom) outage reports came from the following cities: Boldon Colliery, Blaydon-on-Tyne, Washington, Wallsend, Gateshead, Newcastle upon Tyne, Bedlington and Stanley.

Loading map, please wait...
City Problem Type Report Time
United KingdomBoldon Colliery Internet
United KingdomBlaydon-on-Tyne Internet
United KingdomWashington Phone
United KingdomWallsend Internet
United KingdomBlaydon-on-Tyne Internet
United KingdomWallsend Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ryton, England

Latest outage, problems and issue reports in Ryton and nearby locations:

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Newcastle upon Tyne, England

    @bt_uk My phone network is EE

  • PHoare1963 Dr Peter Hoare ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!

  • taylersant Tayler (@taylersant) reported from Newburn, England

    @bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!

  • gman_hughes 🐢gman scouser Hughes 😬☠️ (@gman_hughes) reported from Ryton, England

    @bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right

  • JulieGal1234 Julie Gallagher (@JulieGal1234) reported from Longbenton, England

    @bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.

  • AdvancedIFA Advanced IFA Ltd (@AdvancedIFA) reported from Boldon Colliery, England

    @btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @Cazza7 @btsport That’s crap. 🤬

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?

  • andydeltic andy (@andydeltic) reported from Gateshead, England

    @bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks

  • stevewallwork Steve Wallwork (@stevewallwork) reported from Annfield Plain, England

    @lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.

  • Andyburness2 Andy burness (@Andyburness2) reported from Longbenton, England

    @btsport Turn ur phone on silent u stupid old prick

  • heatherpott heather potts (@heatherpott) reported from Walker Gate, England

    @bt_uk please can you respond to my complaint ASAP #poorcustomerservice

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk And I NEVER get 4g. Lucky to get 3g!

  • baldymanali Alastair Smith (@baldymanali) reported from Gateshead, England

    @bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted

  • glne12 gary littlemore (@glne12) reported from Longbenton, England

    Terrible @btsport sort it out

  • QlikStu Stuart Wannop (@QlikStu) reported from Walker Gate, England

    @bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Murlow1961 Murlo (@Murlow1961) reported

    @Omodon @bt_uk @WhichUK We use EE but at first it was slow. Turned out we had an incorrect (old style) junction box. Now get 36/40 mbps.

  • SparksNeon2020 Neonsparks2020 (@SparksNeon2020) reported

    @bt_uk Don't worry I will be letting everyone know how it goes. I'm sick of paying for a substandard service. I paid for halo because it's suppose to be the best but I have had more trouble with BT than I have with any other telecoms provider....

  • Justsum32062003 Justsumguy (@Justsum32062003) reported

    @barrythebaggie @bt_uk If they are a bt customer they can call a d have an "nga" raised to have the query directly raised with openreach

  • plsimps Paula Simps 💙 🥀🦇🇵🇸 (@plsimps) reported

    @bt_uk My name is Paula and I get angry every time i see that patronising advert! I used to have BT and it was really expensive. I moved to Talk Talk at a third of the price and have been working at home since last March with no broadband issues.

  • barrythebaggie Barry Stocker (@barrythebaggie) reported

    @bt_uk That’s a bit bizarre as it comes from the same pole. I will convey the bad news. We get 160 Mbps they get 2Mbps!

  • HelenMaryPike One of the #greatunwashed (@HelenMaryPike) reported

    To remind me of my place, @BTCare fail to provide the services for which I pay them.

  • paulvaughanpro Paul Vaughan (@paulvaughanpro) reported

    Unbelievably poor service from @btbusinesscare . Had a phone line fault @ardglassproshop which was to be fixed last Thursday. Engineer eventually arrives Saturday and leaves after an hour with phone line still not fixed and breaks the internet and WiFi while he was at it. #AWFUL

  • OneTakeJack JACK (@OneTakeJack) reported

    @bt_uk The line is breaking down because it's made up of aluminium and copper and it's been exposed to the elements for 60 years. You refuse to replace it until 2025 minimum. That's my problem. The whole village is pissed.

  • Gumbrell01 Wayne gumbrell (@Gumbrell01) reported

    @btsport Shame you can’t get a commentator that actually knows his ****, Man U - brighton - oh the back four not scored, dunk 4 ! And on abs on it went - laughable clowns 🤡 do you need a hand with a few stats muppets

  • Justsum32062003 Justsumguy (@Justsum32062003) reported

    @MRTTheDuck @bt_uk So why are you willingly paying for a service you know you can't use?