BT (British Telecom)

BT (British Telecom) Outage Report in Ryton, Gateshead, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ryton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ryton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ryton, Gateshead, England 10/09/2025 04:50

October 09: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ryton, Gateshead, England

The most recent BT (British Telecom) outage reports came from the following cities: Gateshead, Newcastle upon Tyne and Blyth.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Phone
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomBlyth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ryton, England

Latest outage, problems and issue reports in Ryton and nearby locations:

  • HarrymBarham Harry Barham (@HarrymBarham) reported from Newcastle upon Tyne, England

    Oh dear @bt_uk… Offered a new contract twice, but my acceptance has been ignored then was supposed to be transferred on a call today but the transfers are broken so was given a direct number…. for the wrong department, who are now panicking because they’re getting random calls

  • MrsP1001 MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.

  • RiskManager01 John McLackland (@RiskManager01) reported from Walker Gate, England

    @CCriadoPerez @McAfee_Help @bt_uk Although I have never encountered any virus/mail ware problem for any Mac, you should be able to delete MacAfee files from the Library and Preference Folder.

  • MrsP1001 MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

  • andydeltic andy (@andydeltic) reported from Gateshead, England

    @bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks

  • calthomson10 Callum Thomson (@calthomson10) reported from Newburn, England

    @btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.

  • gman_hughes 🐢gman scouser Hughes 😬☠️ (@gman_hughes) reported from Ryton, England

    @bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔

  • Andyburness2 Andy burness (@Andyburness2) reported from Longbenton, England

    @btsport Turn ur phone on silent u stupid old prick

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right

  • foslar71 Peter Foster (@foslar71) reported from Consett, England

    Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

  • d4rryl23 Darryl Arnett (@d4rryl23) reported from Chester-le-Street, England

    @bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do

  • graeme_i_wilson Graeme Wilson (@graeme_i_wilson) reported from Walker Gate, England

    @bt_uk I moved house in the last year - previously I had sky DSL - copper only and enjoyed better service - this shouldn't be the case. I have another property with VM Docsis service - again a better service - but your core network was built on low cost - 21CN - poor product choices.

  • timtamw88 Tamara Watts (@timtamw88) reported from Blyth, England

    @bt_uk are the most incompetent company. I’m only a month into my contract and I want to cancel already. Terrible customer service, they just pass you to another dept and then your back to the start. I’ve never rang a company so much to get something sorted. #terrible

  • graeme_i_wilson Graeme Wilson (@graeme_i_wilson) reported from Walker Gate, England

    @bt_uk The automated 'check my line' service isn't finding the fault.

  • laaurenmoore94 lauren moore (@laaurenmoore94) reported from Newcastle upon Tyne, England

    Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂

  • MrsP1001 MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @Cazza7 @btsport That’s crap. 🤬

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • pheasantkielder The Pheasant Inn (@pheasantkielder) reported

    @bt_uk Just tried the council but the office is closed. I will ring call again tomorrow. We’ve had BT engineer today but he left with no info on if they will fix it or whether we have to find someone else. It’s common land.

  • manishkalia2010 Manish Kalia (@manishkalia2010) reported

    @bt_uk Poor customer experience ! Still awaiting set up to be done - amount deducted twice. Instead of getting refund , getting message that amount is still due and broadband set up won't be done till amount is paid.

  • pheasantkielder The Pheasant Inn (@pheasantkielder) reported

    @bt_uk Struggling to get some help with a tree that is about to fall and take out our fibre broadband/telephone line to premises. Help we need action before it’s too late!

  • SURFERDUDEBURT CHRIS BURTON (@SURFERDUDEBURT) reported

    @dippedinpaint @bt_uk 7 months this week no service

  • _HerrDavid_ Herr David (@_HerrDavid_) reported

    @bt_uk Someone has raised a fraudulent Line order at my property cutting off my existing provider. I have called your customer service team who where completely unhelpful and said there is nothing they can do. This is unacceptable and I need help.

  • srmiddleton1978 Scott Middleton (@srmiddleton1978) reported

    @bt_uk Ahh so in simple terms, we dont have a system in place to allow you to do that and we dont want to because that would be investment in non profit making systems? several issues? that has to be the lamest excuse ever seriously. All can be accomplished by actual integrated systems

  • burningoil1972 ⭕️Mr🏴󠁧󠁢󠁳󠁣󠁴󠁿F⭕️ #wearamask 😷 💉💉🇪🇺 (@burningoil1972) reported

    @GillDurham @btbusinesscare @BTBusiness That’s awful 😞

  • Nathanb81236595 Bagool (@Nathanb81236595) reported

    @bt_uk Hi, yes the issue has been dealt with my friends Internet was playing up but he doesn't have twitter so I asked for him, I actually don't live in Grimsby at all!

  • G2HI Gary Mays (@G2HI) reported

    @bt_uk broadband down since Sundays storm in HG3. Opened a fault and tech came out. I was told by today it would be fixed. Nobody can tell me status today after multiple calls. Any way to check status with openreach? Another visit is pointless if the cable is still down. Thx!

  • Jasminestormy Jasmine Storm (@Jasminestormy) reported

    @bt_uk Called BT to sort Internet as its been cutting out. Spoke to a lovely Irish lad who reset and refreshed it and is sending me another booster for the kitchen. He is even calling back Monday to check it's all working okay. Now that's good customer service!