BT (British Telecom)

BT (British Telecom) Outage Report in Ryton, Gateshead, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ryton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ryton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ryton, Gateshead, England 01/23/2025 21:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ryton, Gateshead, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Chester-le-Street, Consett, Boldon Colliery, Gateshead, Hebburn, Blaydon-on-Tyne, Cramlington, Jarrow, Washington and Blyth.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomChester-le-Street Internet
United KingdomConsett Phone
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomBoldon Colliery Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Ryton, England

Latest outage, problems and issue reports in Ryton and nearby locations:

  • foslar71 Peter Foster (@foslar71) reported from Consett, England

    Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

  • andydeltic andy (@andydeltic) reported from Gateshead, England

    @bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks

  • calthomson10 Callum Thomson (@calthomson10) reported from Newburn, England

    @btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @Cazza7 @btsport That’s crap. 🤬

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.

  • d4rryl23 Darryl Arnett (@d4rryl23) reported from Chester-le-Street, England

    @bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

  • MrsP1001 MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.

  • laaurenmoore94 lauren moore (@laaurenmoore94) reported from Newcastle upon Tyne, England

    Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂

  • gman_hughes 🐢gman scouser Hughes 😬☠️ (@gman_hughes) reported from Ryton, England

    @bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔

  • JulieGal1234 Julie Gallagher (@JulieGal1234) reported from Longbenton, England

    @bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.

  • MrsP1001 MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right

  • RiskManager01 John McLackland (@RiskManager01) reported from Walker Gate, England

    @CCriadoPerez @McAfee_Help @bt_uk Although I have never encountered any virus/mail ware problem for any Mac, you should be able to delete MacAfee files from the Library and Preference Folder.

  • HarrymBarham Harry Barham (@HarrymBarham) reported from Newcastle upon Tyne, England

    Oh dear @bt_uk… Offered a new contract twice, but my acceptance has been ignored then was supposed to be transferred on a call today but the transfers are broken so was given a direct number…. for the wrong department, who are now panicking because they’re getting random calls

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk And I NEVER get 4g. Lucky to get 3g!

  • Andyburness2 Andy burness (@Andyburness2) reported from Longbenton, England

    @btsport Turn ur phone on silent u stupid old prick

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Nacelle1701 Helen (@Nacelle1701) reported

    @btbusinesscare Called BT & they said an engineer has to come out & check the line & if nothing needs doing then we get a refund of the £70. What! It's an established line I was talking to you on! Why can't u just migrate the service without needing an engineer! Its a simple transfer of service!

  • masterjasco stuart gillies (@masterjasco) reported

    @JohnTierney68 @BTCare @173Dandan Because we're not always going to be in a financial crisis. So by showing they care about their customers in a time of need for a short period will help them in the long run. You can't just be about profit when there's so much competition.

  • ThatPunkFan ThatPunkFan (@ThatPunkFan) reported

    @bt_uk heeeeey I just signed up for BT Broadband. Hoping you can help. Trying to activate my BT ID but it keeps saying my date of birth is incorrect. What do I doooooo? 😭

  • xSugarToesx Louise Rooney (@xSugarToesx) reported

    @bt_uk absolutely shocking service. Ordered Internet in April and it still has not been installed. Phonecalls, every few days to tell us the same news only a different day! This was meant to be installed on the 19th May!! Would not recommend anyone to sign up!!!!

  • ThatPunkFan ThatPunkFan (@ThatPunkFan) reported

    @bt_uk No I'm a brand new customer. I've just had an email as well stating that my appointment on the 27th can no longer go ahead and I didn't even know I had the original appointment. 🤨

  • masterjasco stuart gillies (@masterjasco) reported

    @JohnTierney68 @BTCare @173Dandan Never said anything about prices going back to what they were. There will eventually be a way we can all live with it just like every other financial crisis we've been through

  • hutson_nigel Nigel Hutson 💙 (@hutson_nigel) reported

    1/2 For what they charge, @bt_uk ought to give a good service. I called yesterday regarding an ongoing issue (third such call) and was told that @WeAreOpenreach would deal with it between 1-6pm. I would receive a confirmation text. Still waiting for the text, let alone Openreach

  • hutson_nigel Nigel Hutson 💙 (@hutson_nigel) reported

    @bt_uk 2/2 Old router also returned on 30/05/22 and delivered on 31/05/22 (@RoyalMail tracked), but getting pestering messages about it not being returned! Extortionate prices for sub-standard service me thinks.

  • Prometheusness Dan (@Prometheusness) reported

    @bt_uk Any further update to the Basingstoke incident?

  • courageousarts Nina Tara (@courageousarts) reported

    @bt_uk We have an existing account. No one can tell us if the internet has been cut off or is still working. Engineers keep canceling appointments - absolutely disgusting service!