BT (British Telecom)

BT (British Telecom) Outage Report in Ryton, Gateshead, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ryton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ryton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ryton, Gateshead, England 11/19/2025 12:35

November 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ryton, Gateshead, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Blaydon-on-Tyne, Blyth and Stanley.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne E-mail
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ryton, England

Latest outage, problems and issue reports in Ryton and nearby locations:

  • andydeltic andy (@andydeltic) reported from Gateshead, England

    @bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk And I NEVER get 4g. Lucky to get 3g!

  • calthomson10 Callum Thomson (@calthomson10) reported from Newburn, England

    @btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.

  • JulieGal1234 Julie Gallagher (@JulieGal1234) reported from Longbenton, England

    @bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.

  • Andyburness2 Andy burness (@Andyburness2) reported from Longbenton, England

    @btsport Turn ur phone on silent u stupid old prick

  • MrsP1001 MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.

  • gman_hughes 🐢gman scouser Hughes 😬☠️ (@gman_hughes) reported from Ryton, England

    @bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔

  • d4rryl23 Darryl Arnett (@d4rryl23) reported from Chester-le-Street, England

    @bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @Cazza7 @btsport That’s crap. 🤬

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.

  • RiskManager01 John McLackland (@RiskManager01) reported from Walker Gate, England

    @CCriadoPerez @McAfee_Help @bt_uk Although I have never encountered any virus/mail ware problem for any Mac, you should be able to delete MacAfee files from the Library and Preference Folder.

  • HarrymBarham Harry Barham (@HarrymBarham) reported from Newcastle upon Tyne, England

    Oh dear @bt_uk… Offered a new contract twice, but my acceptance has been ignored then was supposed to be transferred on a call today but the transfers are broken so was given a direct number…. for the wrong department, who are now panicking because they’re getting random calls

  • foslar71 Peter Foster (@foslar71) reported from Consett, England

    Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.

  • laaurenmoore94 lauren moore (@laaurenmoore94) reported from Newcastle upon Tyne, England

    Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ConnielaConifer Connie McF 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@ConnielaConifer) reported

    @bt_uk Thank you for your response. The issue with the BT App has been going on for a long time - the login simply doesn't work. I have previously spoken to your colleagues and it has been "escalated" as no reason for this has been found but it still isn't working. I have managed to...

  • ZomeDash Levi (@ZomeDash) reported

    @bt_uk Bt is disgusting, charged my grandmother £90 a month to make land-line calls and have Internet so slow you can't watch videos

  • davebrowntweets Dave Brown (@davebrowntweets) reported

    @bt_uk Thanks but I know how to contact BT. The problem is that I keep having to do so every couple of days spending an hour on the phone each time because @bt_uk don’t call back. The problem is when something not working, just offering the same again.

  • andrewbanks Andrew Banks (@andrewbanks) reported

    Broadband down... #WorkingFromHome, and two children #HomeSchooling... @BT_UK confirms the fault is there end... and estimate resolution by end of Monday!!!!! #NotGoodEnough

  • KazzaY17 Kaz🎁 (@KazzaY17) reported

    @randomlegend @bt_uk We tend to get BT so we get BT sports included, but its ****

  • MikePreece2010 Mike Preece (@MikePreece2010) reported

    @bt_uk why when I try to log in the app with my login I get error code: ID153? I am paying through EE for large screen for over a month but can’t access it and get no help at all! Please help

  • ConnielaConifer Connie McF 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@ConnielaConifer) reported

    @bt_uk ... change the phone add-on via my account - thanks for that advice. The issue with broadband which I have previously reported via the account is reporting itself as "fixed" when it isn't, it seems that a slower network speed was detected too but wasn't the main problem. Thanks

  • hairyhillfarmer Huey the Hill Farmer (@hairyhillfarmer) reported

    @DavidButler34 Surely not @bt_uk silently dropping little unseen charges on their customers. They’ve never done that before. 😬

  • davebrowntweets Dave Brown (@davebrowntweets) reported

    @bt_uk @bbcbitesize Unfortunately @bt_uk having detrimental effect on my kids learning by leaving us without broadband for weeks, plus impact on 2 adults working from home. Worse is the customer service, promising call backs that never happen. And hours spent ringing them and costs of phone data.

  • Katherinerimmer kat (@Katherinerimmer) reported

    @bt_uk I have cancer and when we moved it was lost when alterations were being made to accommodate my health needs. And bt said they won’t issue another one. I have tried using one of your wireless spots but the connection is too slow and she keeps being kicked out of her lessons