BT (British Telecom)

BT (British Telecom) Outage Report in Ryton, Gateshead, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ryton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ryton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ryton, Gateshead, England 09/18/2025 22:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ryton, Gateshead, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Chester-le-Street, Gateshead, Blyth and Hebburn.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Ryton, England

Latest outage, problems and issue reports in Ryton and nearby locations:

  • andydeltic andy (@andydeltic) reported from Gateshead, England

    @bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks

  • RiskManager01 John McLackland (@RiskManager01) reported from Walker Gate, England

    @CCriadoPerez @McAfee_Help @bt_uk Although I have never encountered any virus/mail ware problem for any Mac, you should be able to delete MacAfee files from the Library and Preference Folder.

  • calthomson10 Callum Thomson (@calthomson10) reported from Newburn, England

    @btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.

  • HarrymBarham Harry Barham (@HarrymBarham) reported from Newcastle upon Tyne, England

    Oh dear @bt_uk… Offered a new contract twice, but my acceptance has been ignored then was supposed to be transferred on a call today but the transfers are broken so was given a direct number…. for the wrong department, who are now panicking because they’re getting random calls

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.

  • Andyburness2 Andy burness (@Andyburness2) reported from Longbenton, England

    @btsport Turn ur phone on silent u stupid old prick

  • MrsP1001 MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @Cazza7 @btsport That’s crap. 🤬

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk And I NEVER get 4g. Lucky to get 3g!

  • gman_hughes 🐢gman scouser Hughes 😬☠️ (@gman_hughes) reported from Ryton, England

    @bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right

  • MrsP1001 MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.

  • foslar71 Peter Foster (@foslar71) reported from Consett, England

    Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.

  • laaurenmoore94 lauren moore (@laaurenmoore94) reported from Newcastle upon Tyne, England

    Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂

  • MrsP1001 MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.

  • d4rryl23 Darryl Arnett (@d4rryl23) reported from Chester-le-Street, England

    @bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jatroa Jatroa 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jatroa) reported

    @bt_uk “ The multiple engineers were sent when customers raised faults with their service providers, which triggered Openreach sending engineers; multiple engineers at times.   The issue regarding the faulty exchange equipment has been fed back to the appropriate channels to ensure… .

  • RichardRayner5 Richard Rayner (@RichardRayner5) reported

    @bt_uk Badly let down 😡 Rang to arrange a new service in new property. Changed my home package and told 7-10 days to let me know about new property. Nearly 3 weeks now 😡

  • blogmywiki Giles Booth (@blogmywiki) reported

    @steve_mynott @bt_uk I hope so but it’s been around 12 hours or maybe more. I turned parental controls off and the problem was instantly fixed. Very odd.

  • JaquiTranslates Translator in London-Jaquelina Guardamagna🇬🇧🇦🇷 (@JaquiTranslates) reported

    @britainsmallbiz launching a report on #unlockingdigitalpotential: A world of magic and opportunity: productivity tools, increasing profits, mutiple channels to market, reducing travelling time, better connectivity & customer support. @bt_uk #digitalskills #smallbizuk

  • adrienpettiford Adrien Pettiford (@adrienpettiford) reported

    @bt_uk I’ve switched the whole lot to bt from sky and having issues claiming the reimbursement for additional sky fees paid

  • AmyTeamLH Amy | Quaxly and Sprigatito 💙💚 (@AmyTeamLH) reported

    @bt_uk Yes. I'm running the latest software on everything. Chrome and Edge are having the exact same issues. YT is down on almost every device apart from our phones. I've tried a mobile hotspot (EE) and that works fine which makes me think it's a BT issue.

  • dannynewsoin Danny (@dannynewsoin) reported

    @bt_uk Just shut it down and back on a few times and that seems to have fixed it

  • jasoncorrigann Jason (@jasoncorrigann) reported

    @bt_uk Internet down?

  • Cba2KillU Gavin (@Cba2KillU) reported

    @bt_uk does bt have a online chat service? i dont use my phone anymre but still have internet so was wondering if i can cancel the phone but still have boardband

  • jatroa Jatroa 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jatroa) reported

    @bt_uk it is something checked immediately should any issues arise again.   “I hope that this is never the case, as it has caused considerable issues with yourself and the surrounding area. Please get going …🙄