BT (British Telecom) Outage Report in Ouston, County Durham, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ouston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ouston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (15%)
-
Total Blackout (6%)
-
Phone (6%)
-
E-mail (6%)
-
TV (1%)
Live Outage Map Near Ouston, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Washington, Newcastle upon Tyne, Peterlee, Stanley, Sunderland, South Shields, Blaydon-on-Tyne and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Washington |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Peterlee |
Total Blackout | |
| Washington |
Internet | |
| Stanley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Ouston, England
Latest outage, problems and issue reports in Ouston and nearby locations:
-
John McLackland
(@RiskManager01) reported
from
Walker Gate, England
@CCriadoPerez @McAfee_Help @bt_uk Although I have never encountered any virus/mail ware problem for any Mac, you should be able to delete MacAfee files from the Library and Preference Folder.
-
MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.
-
MrsP
(@MrsP1001) reported
from
South Hetton, England
@bt_uk Oh Christmas tree, oh Christmas tree Please fix my broadband just for me I've waited now for many days (17 and counting) Many promises fade in the haze Oh Christmas tree oh Christmas tree Please make my broadband work for me
-
MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.
-
breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.
-
MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.
-
MrsP
(@MrsP1001) reported
from
Sunderland Bridge, England
@bt_uk And people on Twitter may be looking for a new broadband connection and should be aware of the level of service from BT
-
Graeme Wilson
(@graeme_i_wilson) reported
from
Walker Gate, England
@bt_uk The automated 'check my line' service isn't finding the fault.
-
Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595
-
Peter Foster
(@foslar71) reported
from
Consett, England
Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.
-
MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk ...... Your wifi is shit
-
Graeme Wilson
(@graeme_i_wilson) reported
from
North Gosforth, England
@bt_uk hello, I've had an ongoing broadband instability issue for around 6 months - frequently when I'm using IP voice applications the service is disrupted - I've tried to raise a fault on this a number of times - help!!
-
Graeme Wilson
(@graeme_i_wilson) reported
from
Walker Gate, England
@bt_uk I moved house in the last year - previously I had sky DSL - copper only and enjoyed better service - this shouldn't be the case. I have another property with VM Docsis service - again a better service - but your core network was built on low cost - 21CN - poor product choices.
-
Craig Shitpeas
(@CraigShitpeas) reported
from
Sunderland Bridge, England
Rochdale’s 40yr old forward more effective than #Nufc 40million pound one. He is awful. No heart, no touch, no industry just dreadful. Well done #rochdale a deserved payday. They should have won it. They still might! #facup #btsport
-
Callum Thomson
(@calthomson10) reported
from
Newburn, England
@btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.
-
Graeme Wilson
(@graeme_i_wilson) reported
from
Walker Gate, England
@bt_uk The light doesn't seem to change colour - yes the service is dropping out - I feel that there is either a degradation of pair quality or faulty termination equipment in the cabinet or exchange - there is definitely an issue.
-
breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike
-
John Turner
(@John_P_Turner) reported
from
South Shields, England
@bt_uk Queried business bills, however, billing team are unwilling to discuss/explain the issues raised. Service has now been suspended and billing team refusing to engage without payment being made. This is nothing short of blackmail! @MoneyTelegraph @TimesBusiness
-
Jonpaul Heron
(@TVBCJonpaul) reported
from
Newcastle upon Tyne, England
Working fine all day, week and month. Now watching #ChampionsLeagueFinal2019 on @btsport on YouTube and it’s now poor. Very interesting.
-
Joseph Drane
(@Hossy93) reported
from
Brandon, England
@Gaz_House @btsport Or you could go down the night before. 😉
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Pickled Tiger 🐯
(@PickledTiger_) reported
@bt_uk Says there is an incident in my area till tomorrow. Now considering I work from home this ain't gonna fly @bt_uk. So tell me what you're gonna do to fix this.
-
hello-klol
(@hello_klol) reported
Trying to do urgent work and being let down yet again by your service @BTGroup @bt_uk
-
Kisrah
(@Kisrah) reported
@bt_uk Thanks for the reply. There have been various issues. It is being looked into, and someone is coming out to install next week. Hopefully this will be the last time!
-
Jaqui Lindridge
(@JaquiLindridge) reported
@bt_uk How do we escalate an recurrent outage problem and get beyond near daily calls to your fault line which is simply not progressing a resolution?
-
Jen West
(@jen_ewest) reported
Appalling service from @bt_uk. Been without fibre broadband for 7 days now. Unbelievably, told by a service rep that the service we pay for can experience outages at any time for any duration and we are not protected due to Ts and Cs. 1/2
-
Danni Powell
(@DanniPowell71) reported
@bt_uk Shocker! No known issues in your area Not really never ever known it say any different even when I have a confirmed problem...
-
Kris Speechly
(@SpeechlyK) reported
from
Taunton, England
Customer service from @bt_uk today was brilliant 👏🏻
-
Kisrah
(@Kisrah) reported
Getting absolutely pissed with @bt_uk now. Still not connected over a month later. Already billed once with no service. Another bill ready. Three engineers and no installation. Now trying to charge £130 to send another out! 🤬
-
MK
(@MKuraidees) reported
@btbusinesscare Hi, My broadband isn’t working, I called twice to set up an appointment with one of your engineers and the customer service department promised me to fix the problem asap, yet the problem isn’t solved, I’m staying without internet for two days!
-
Jen West
(@jen_ewest) reported
Only way to have service resolved is to upgrade. No end date for resolution and no one actually seems interested in helping us. Just happy for us to sit and wait in isolation at great expense and stress. Embarrassing @bt_uk 2/2