BT (British Telecom) Outage Report in Ouston, County Durham, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ouston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ouston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Ouston, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Peterlee, Durham, North Shields, Gateshead, Whitley Bay, Wallsend, Jarrow, Chester-le-Street and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Total Blackout | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Peterlee |
Internet | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Ouston, England
Latest outage, problems and issue reports in Ouston and nearby locations:
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)
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Tory 1
(@charming_man_) reported
from
Newcastle upon Tyne, England
@bt_uk can we have an update on the outage Middlesbrough TS5
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@bt_uk I’m still down on all platforms (apart from my iPhone which I don’t log out of)
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Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
@BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.
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Martin
(@WASNAPPER) reported
from
Whitley Bay, England
2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved
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Steve Wallwork
(@stevewallwork) reported
from
Annfield Plain, England
@lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!
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Andrew Davis
(@andrew14ad) reported
from
Newcastle upon Tyne, England
@msmith850 @btsport Never in doubt they are back
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.
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Josh Banyard ⚫⚪⚫⚪
(@joshybanyard) reported
from
Longbenton, England
Anyone got a @btsport LOGIN I can borrow for the #nufc match? 🙏🏼 #shybairnsgetnowt
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Philip Robinson
(@unclenobheadCB) reported
from
Shiremoor, England
Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@bt_uk It’s down on all platforms I’m trying to log into except my iPhone which I don’t log out of…
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.
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Michael Chaney
(@ChaneyMichael) reported
from
Dunston, England
@gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?
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Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Dumbell
(@Benchpress83) reported
@bt_uk what's your SLA on complaints? Well its been over a month and waiting for call backs that never happen. Not upset just disappointed!
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Chris Nichol
(@workssmoggycat) reported
@Dave_CL_Clarke @bt_uk Have they contacted you? I'm in the NE61 area and ours is down with nobody to talk to
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Dan Clarkson
(@D_C_Production) reported
@bt_uk I have never ordered a BT TV, never been gifted one so I’m hoping that’s not on my account somewhere that I’m closing.
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stuart sahota
(@sooty17) reported
@SkyHelpTeam good afternoon, my mother is waiting for a @bt_uk Open reach operative to set up her internet. This is the second day she has waited for them to turn up with no one arriving. She is fairly isolated and depends greatly on the internet, any help please?
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lauren
(@laurenmireille) reported
@btsport worse customer service ever, took money out without telling us and won’t call back
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Chris Nichol
(@workssmoggycat) reported
@bt_uk @Dave_CL_Clarke My service is down also but I can't report it as I don't know my landline number! The hub is stuck on the orange light
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Luis Carreras
(@LuisCar08758995) reported
@alickie66 @WeAreOpenreach @bt_uk I am in similar situation…level 2 escalation…I have DM OPENREACH but same responses to try to keep me quiet…raise the issues with your provider…I have many times but NO-REACH is not escalating or doing anything about it…
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Graeme Brooke
(@Advoftractorboy) reported
@bt_uk @BTCare angry doesn’t describe fact my 89yr old mum without phone which is her only lifeline for second time in week. Trying to get urgent call out to fix more effort than getting blood out of a stone. Quick enough with your extortionate bills though
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Ian Love
(@lovethatwifi) reported
@bt_uk Hi there. The slider in the MyBT app won't move. So stuck and need a fix plz?
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Nikki
(@little_beee) reported
Looking at renewing our FTTP with @bt_uk but they 'can't' match the offer to new customers so looks like they will be losing a customer and we will head to @SkyUK such a shame as we wanted to stay with BT