BT (British Telecom) Outage Report in Sacriston, County Durham, England

Problems in the last 24 hours in Sacriston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sacriston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Sacriston, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Washington, Peterlee, Stanley, and Sunderland.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	11 days ago
Gateshead	Internet	12 days ago
Newcastle upon Tyne	Phone	1 month ago
Newcastle upon Tyne	Internet	1 month ago
Washington	Internet	1 month ago
Newcastle upon Tyne	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Sacriston, England

Latest outage, problems and issue reports in Sacriston and nearby locations:

• 
  MrsP (@MrsP1001) reported 4 minutes ago from Chester-le-Street, England

  @bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.

• 
  MrsP (@MrsP1001) reported 9 minutes ago from Crook, England

  @bt_uk False alarm, it was a nice neighbour dropping off a Christmas card - I saw an Openreach van down the road and assumed that you had actually done something!!

• 
  Darryl Arnett (@d4rryl23) reported 9 minutes ago from Chester-le-Street, England

  @bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do

• 
  MrsP (@MrsP1001) reported 9 minutes ago from Chester-le-Street, England

  @bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.

• 
  MrsP (@MrsP1001) reported 13 minutes ago from Chester-le-Street, England

  @bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.

• 
  Craig Shitpeas (@CraigShitpeas) reported 21 minutes ago from Sunderland Bridge, England

  Rochdale’s 40yr old forward more effective than #Nufc 40million pound one. He is awful. No heart, no touch, no industry just dreadful. Well done #rochdale a deserved payday. They should have won it. They still might! #facup #btsport

• 
  John McLackland (@RiskManager01) reported 26 minutes ago from Walker Gate, England

  @CCriadoPerez @McAfee_Help @bt_uk Although I have never encountered any virus/mail ware problem for any Mac, you should be able to delete MacAfee files from the Library and Preference Folder.

• 
  MrGrumpy.....Y.N.W.A (@liamlcg) reported 28 minutes ago from Murton, England

  @bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!

• 
  Dr Chris Jelley (@chris_jelley) reported 30 minutes ago from Durham, England

  10+ years (probably more) of being a loyal @bt_uk @BTGroup customer and they couldn’t waive the early termination fee liable because my new move means I can’t transfer the contract to my temporary property. I will never use them again.

• 
  Dr Chris Jelley (@chris_jelley) reported 31 minutes ago from Durham, England

  A new development on the BT issue. Had a call following my Tweet from a person @bt_uk apologising for yesterday. Early termination fee waived, apology accepted and relationship restored. Both agreed that this wasn’t the way it should happen but impressed with the resolution.

• 
  MrsP (@MrsP1001) reported 33 minutes ago from Sunderland Bridge, England

  @bt_uk And people on Twitter may be looking for a new broadband connection and should be aware of the level of service from BT

• 
  Callum Thomson (@calthomson10) reported 33 minutes ago from Newburn, England

  @btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.

• 
  Peter Foster (@foslar71) reported 33 minutes ago from Consett, England

  Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

• 
  Tim Fowler (@timlibrarian) reported 34 minutes ago from Bearpark, England

  @bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595

• 
  Harry Barham (@HarrymBarham) reported 34 minutes ago from Newcastle upon Tyne, England

  Oh dear @bt_uk… Offered a new contract twice, but my acceptance has been ignored then was supposed to be transferred on a call today but the transfers are broken so was given a direct number…. for the wrong department, who are now panicking because they’re getting random calls

• 
  MrGrumpy.....Y.N.W.A (@liamlcg) reported 35 minutes ago from Murton, England

  @bt_uk I will never use bt again.. i have just recieved a email saying 40% of the faults happen in the home and i will be charged £85 call out if this is the case.

• 
  breenster & 🐶 (@breenster) reported 35 minutes ago from Wylam, England

  @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

• 
  MrGrumpy.....Y.N.W.A (@liamlcg) reported 36 minutes ago from Murton, England

  @bt_uk ...... Your wifi is shit

• 
  MrsP (@MrsP1001) reported 53 minutes ago from South Hetton, England

  @bt_uk Oh Christmas tree, oh Christmas tree Please fix my broadband just for me I've waited now for many days (17 and counting) Many promises fade in the haze Oh Christmas tree oh Christmas tree Please make my broadband work for me

• 
  breenster & 🐶 (@breenster) reported 58 minutes ago from Wylam, England

  @bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peter B (@barlers1) reported 5 minutes ago

  @bt_uk That's it? Due to BT's ERROR we are without broadband for a month in a poor reception area. If you turn the signal off why can't you turn it on again? Why do you just say "computer says no". Why would I ever trust BT again when they refuse to sort their own mistakes?

• 
  𝐿𝒶𝓊𝓇𝒶 (@wiggypower) reported 10 minutes ago

  @bt_uk Seems to be our entire area that is down? EH22. Even card machines at shops are down? Wouldn’t let us use card, cash only.

• 
  Jeremy Davies (@DaviesJeremy) reported 11 minutes ago

  @bt_uk Shocking service #wedontcare - moved 93 year father-in-law from @VodafoneUK / - they disabled copper line (which was not requested - fall alarm system now failing) / account access broken / support is terrible and even they recommend that we should move to @TalkTalk !

• 
  Jo Jackman (@jackman_jo) reported 12 minutes ago

  @bt_uk PLEASE can someone contract me from the UK! that will actually help and Understand. i am sick of hours of patronising and robotic replies for a very serious matter !

• 
  Martyn Havell (@BadWilf) reported 14 minutes ago

  My super-duper, will never drop backed up by 4G WiFi by @bt_uk has gone down again. What an absolute bargain at £55 a month

• 
  Jeremy Davies (@DaviesJeremy) reported 14 minutes ago

  @bt_uk Message sent in DM / tried again your support - wasted another 1hr - that now 9hrs in calls/chats. @VodafoneUK sorry we left now.

• 
  Thom Collyer (@collyer_thomas) reported 21 minutes ago

  @bt_uk hey what’s going on with the BT Openreach outage? In Brighton we have no WiFi, in London it’s total blackout but there’s nothing online about any of it. When will it all be working again?

• 
  Peter B (@barlers1) reported 21 minutes ago

  @bt_uk Yes Aaron. We moved the date one month. Confirmed new date for new house. Signal here turned off today one month early. Nothing BT can do to rectify their mistake apparently which is disgraceful.

• 
  Jay 🏳️‍🌈 (@JayR_Xx) reported 23 minutes ago

  @collyer_thomas @bt_uk Lost contact with a friend almost 6 days ago cuz of internet. I am seeing reports and complaints galore about outages across the UK. I am in Canada and outages this long would never be tolerated. All your ISP’s seem to be trying to say there’s no issue and just blame others.

• 
  Thom Collyer (@collyer_thomas) reported 28 minutes ago

  @JayR_Xx @bt_uk Yeah exactly. I’ve contacted Sky and all they’ve said is ‘yes it looks like there’s an outage in your area’ but couldn’t tell me why or what’s causing it