BT (British Telecom) Outage Report in Sacriston, County Durham, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Sacriston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sacriston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Sacriston, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Chester-le-Street, Bishop Auckland, South Shields, Blaydon-on-Tyne, Hebburn, Peterlee, Washington, Sunderland, Ryton, Stanley, Spennymoor, Durham and Seaham.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Internet | |
| Gateshead |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Chester-le-Street |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Chester-le-Street |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Sacriston, England
Latest outage, problems and issue reports in Sacriston and nearby locations:
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk As ive said i will never have anything to do with bt again
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk I will never use bt again.. i have just recieved a email saying 40% of the faults happen in the home and i will be charged £85 call out if this is the case.
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
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Andrew Morris ⚽️
(@Andymorris74) reported
from
South Shields, England
How about @skytv giving movie channels for free across all platforms @virginmedia @bt_uk and help keep people at home! Come on, do your bit Sky TV 👍
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Peter Foster
(@foslar71) reported
from
Consett, England
Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.
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andy
(@andydeltic) reported
from
Gateshead, England
@bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks
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Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
A new development on the BT issue. Had a call following my Tweet from a person @bt_uk apologising for yesterday. Early termination fee waived, apology accepted and relationship restored. Both agreed that this wasn’t the way it should happen but impressed with the resolution.
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Darryl Arnett
(@d4rryl23) reported
from
Chester-le-Street, England
@bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do
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Dave Miller #ButcherXiJinping #BBCFakeNews
(@Sandancer60) reported
from
South Shields, England
@MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.
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Harry Barham
(@HarrymBarham) reported
from
Newcastle upon Tyne, England
Oh dear @bt_uk… Offered a new contract twice, but my acceptance has been ignored then was supposed to be transferred on a call today but the transfers are broken so was given a direct number…. for the wrong department, who are now panicking because they’re getting random calls
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shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@Cazza7 @btsport That’s crap. 🤬
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lauren moore
(@laaurenmoore94) reported
from
Newcastle upon Tyne, England
Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk And I NEVER get 4g. Lucky to get 3g!
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🐢gman scouser Hughes 😬☠️
(@gman_hughes) reported
from
Ryton, England
@bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔
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Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
10+ years (probably more) of being a loyal @bt_uk @BTGroup customer and they couldn’t waive the early termination fee liable because my new move means I can’t transfer the contract to my temporary property. I will never use them again.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Bella Caridade-Ferreira
(@bella_caridade) reported
I know it’s a complex fault, but where’s the specialist @bt_uk team? Someone should take ownership and proactively keep me informed and updated. And why do I keep getting messages saying it’s fixed only for my hopes to be dashed? Could someone please help? #shambolicservice
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Paul
(@Duffield8) reported
@neilio_uk @bt_uk @BBCWatchdog Yes all **** , i have gone to 3 mobile router ( no phone line ) £10 a month for first 6 months the £20 for 18 months . I have been gaming watching Netflix all speeds good . Just check if your postcode is acceptable for speeds .
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David Bell
(@CaravanNut) reported
@tyke34 Looked at @ee too and their site says we can’t have landline either as says we don’t have a line at home? We do, but I assume it’s via voip with @bt_uk as have a special box that converts it to analogue phone signal for old cordless.
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Cllr Gordon Brown (Rutland)
(@BrownCllr) reported
@bt_uk Th landlines and internet in the Village of Barrowden (LE15 8E) have now been down for 15 hours. The BT website indicates that there you are unable to provide a time for a fix. What is your plan to resolve and keep customers updated?
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DStruct
(@DStructUK) reported
@bt_uk @teachingofsci 2 years have passed, just wondering if there's any change with this? About to cancel sky and move to bttv. Hoping for Disney integration
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angeballs
(@kingshouse27) reported
@btsport been trying for an hour to add BT Sport to my expensive existing brcontract. Website just sends you up and down the page without any ability to add to the basket. Shambles
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Ash Sachdeva
(@_ashsachdeva) reported
@Catjsaunders @bt_uk Absolutely in the same boat! Getting billed every month and all they want to do is raise a complaint. I believe we’re on complaint no. 6 at this point and they still have the audacity to ask if I’ve been in touch with their team for an update! Absurd @bt_uk
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neilio
(@neilio_uk) reported
@bt_uk … and if you can’t honour the same deal then I’m out anyway and leaving you. I just tried that other number you gave and it goes to the same call centre. Basically, crap, waste of time, unhelpful. You are losing a customer today.
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Catriona saunders
(@Catjsaunders) reported
@_ashsachdeva @bt_uk I am 3 months without internet due to BT error but getting charged for fibre every month! They don’t seem to have any problem taking your money…it’s providing a service they have trouble with!!
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cy
(@cybernheim) reported
@bt_uk Is ther a customer services e-mail address? What ought to have been a straight forward move from one broadband & landline provider to another has been a mess and chaotic. It would be easier if I would be able to send the corresponding paperwork. BT has made a mess of our accounts