BT (British Telecom)

BT (British Telecom) Outage Report in Sacriston, County Durham, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Sacriston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sacriston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Sacriston, County Durham, England 12/12/2025 23:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sacriston, County Durham, England

The most recent BT (British Telecom) outage reports came from the following cities: Blaydon-on-Tyne, Wallsend, Gateshead, Newcastle upon Tyne, Bishop Auckland, Stanley, South Shields, Durham, Crook and Seaham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlaydon-on-Tyne Internet
United KingdomWallsend Internet
United KingdomGateshead Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Sacriston, England

Latest outage, problems and issue reports in Sacriston and nearby locations:

  • paulmac708 Paul Mackie (@paulmac708) reported from Consett, England

    @bt_uk Don't suppose you're having any issues in the Consett area are you? My internet connection just disappeared

  • 66_mazza Mazza 66 (@66_mazza) reported from Walker Gate, England

    @bt_uk please may I have a new telephone?Im a new customer & my old handset is no longer compatible!🤞🙏

  • Martin756901511 Teddy (@Martin756901511) reported from Newcastle upon Tyne, England

    Hi @bt_uk, I moved in my new house two weeks today and I still have no internet and your doing nothing to fix it. I have had to cancel Sky twice and they are booked this Friday. I would like this sorted with an engineer visit tomorrow.

  • yeritchie Yvonne Ritchie #against hate, corruption, Brexit (@yeritchie) reported from Prudhoe, England

    @btsport Why is the stream buffering on Android?? Never had issue before.

  • ChaneyMichael Michael Chaney (@ChaneyMichael) reported from Dunston, England

    @gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.

  • 1ONEBOBBYROBSON davidnufc22 (@1ONEBOBBYROBSON) reported from Dunston, England

    who ******** is that idiot commentator on #btsport @btsport she hasnt got a clue #NUFC

  • andrew14ad Andrew Davis (@andrew14ad) reported from Newcastle upon Tyne, England

    @msmith850 @btsport Never in doubt they are back

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @bt_uk the worst service in the UK. I’m still getting bills for a service I stopped in January. Absolutely shambolic. I stopped being a customer 3 months ago yet here I am on hold to BT. What a joke.

  • 66_mazza Mazza 66 (@66_mazza) reported from Walker Gate, England

    @bt_uk PLEASE HELP I haven't even joined you yet (30th) and unable to even activate account...believe me I've had my DOB for 56yrs!!!& 100% know name of my first pet!not impressed!😫

  • LeeJarraHackle Lee Hughes (@LeeJarraHackle) reported from South Shields, England

    Greedy @bt_uk , Greedy @SkySports how many more pubs have pulled out with your ££££ price hike hang your heads in shame

  • Raring2goNewcas Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…

  • andydeltic andy (@andydeltic) reported from Gateshead, England

    @bt_uk Morning folks, I’ve lost my full fibre connection. I’ve logged it etc via the website. Is there an issue at the exchange or is this scheduled maintenance? Thanks in advance Andy

  • SoSureSewell sewellpaul@lfc (@SoSureSewell) reported from Newcastle upon Tyne, England

    Shocking service from @bt_uk. No compassion at all from you as a company. Lost my job & my home and now you want to destroy my credit scores. Nearly £500 charges for leaving early. 8 months in to a 24 month contact does not seem fair to me 😥😥

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • wilko1999 Angela Wilkinson🍃💚🍃 (@wilko1999) reported from Whitburn, England

    @bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @btbusinesscare I moved house in December, you failed to move my Internet so spectacularly that mid January I cancelled the non existing internet. I’ve been sent bills in February & March that I’ve had to phone about. Im just trying to warn other people how bad your service is.

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    @bt_uk broadband outage in DH77DD affecting *both* BT and Sky customers. According to Sky (your website doesn’t acknowledge it) since 11:30 last night. What’s going on?

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @bt_uk I can’t wait for next month when I get another bill for a service I cancelled in January

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @bt_uk It’s down on all platforms I’m trying to log into except my iPhone which I don’t log out of…

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @bt_uk I’m still down on all platforms (apart from my iPhone which I don’t log out of)

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Shaund442 Shaun (@Shaund442) reported

    @bt_uk @LeahClareLennon Also that's absolute bollocks it runs tests on the line into the house, for many the issue is after this point and the poor distribution in WiFi. BT are a con and I would and will be trying to move my services ASAP

  • LiLNinjaHamster Bree (@LiLNinjaHamster) reported

    @bt_uk Please have the person in charge of our issue check the DM’s as we’re waiting for a callback about our month-long WIFI issue.

  • kimmynicole1 Kim (@kimmynicole1) reported

    Hi @bt_uk I’d love it if you could sort out how **** the Wi-fi is in Tebay please ***. I just wanna be able to watch tik tok and Netflix without it taking 2 years to load... is that too much to ask? What else am I menna do as a single gal on furlough in lockdown 😩 many thanks xo

  • Ricker666 Richard 🇬🇧 (@Ricker666) reported

    Hah, @bt_uk raising broadband prices by 4.5% from end of March but I guarantee the connection speeds aren't going up for anyone round here. Still being ignored for full fibre despite it being down the road. I'm paying way more than I should for what I get.

  • IanGough75 Iain Gough 💙 🇬🇧🇮🇪🇪🇺 (@IanGough75) reported

    @bt_uk Question? Do you have any kind of Service Level for your refer a friend team?

  • RosJess Ros (@RosJess) reported

    @bt_uk Yes still having problems. Engineer due Friday although not holding out much hope as I haven’t had a confirmation email. I will send you my details and perhaps you can check? If I ring up again they will just send another hub and we already have the fourth arriving today!

  • al_vimh Al Vimh (@al_vimh) reported

    Just off the phone to @bt_uk and need to do something to make me feel better so i'm driving steak knives into my own thighs and headbutting a bowl of broken glass. Soothing.

  • othermixed othermixed (@othermixed) reported

    @Azrael808 @bt_uk @OpenreachHelp The problem is that all fixed line stuff where I live is ultimately handled by Openreach. We are using a mobile hotspot but the signal in the house isn't great. I tested a 5G connection and that works reasonably well although but of course a lot less stable

  • JamesLee_97 Jlee (@JamesLee_97) reported

    @btsport I have been charged twice for the UFC PPV and tried to contact you through email as well as the online help chat. I have had no response. Please advise how I can get a refund for the additional payment

  • AlisonKriel Alison Kriel 💙 #ubuntu (@AlisonKriel) reported

    @bt_uk @sid1307 Hi @BT_uk lots of companies respond like this to look like they care and want to fix the problem. How about tweeting out what should be happening. This is not a unique case so how about helping everyone? You never know, you may even attract a few more customers