BT (British Telecom)

BT (British Telecom) Outage Report in Sacriston, County Durham, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Sacriston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sacriston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Sacriston, County Durham, England 12/29/2025 14:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sacriston, County Durham, England

The most recent BT (British Telecom) outage reports came from the following cities: Boldon Colliery, Blaydon-on-Tyne, Washington, Wallsend, Gateshead, Newcastle upon Tyne, Bishop Auckland, Stanley and South Shields.

Loading map, please wait...
City Problem Type Report Time
United KingdomBoldon Colliery Internet
United KingdomBlaydon-on-Tyne Internet
United KingdomWashington Phone
United KingdomWallsend Internet
United KingdomBlaydon-on-Tyne Internet
United KingdomWallsend Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Sacriston, England

Latest outage, problems and issue reports in Sacriston and nearby locations:

  • ChaneyMichael Michael Chaney (@ChaneyMichael) reported from Dunston, England

    @gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.

  • PapaDodds Chris Dodds (@PapaDodds) reported from South Shields, England

    @bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @bt_uk It’s down on all platforms I’m trying to log into except my iPhone which I don’t log out of…

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)

  • wilko1999 Angela Wilkinson🍃💚🍃 (@wilko1999) reported from Whitburn, England

    @bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.

  • Raring2goNewcas Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    @BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.

  • andrew14ad Andrew Davis (@andrew14ad) reported from Newcastle upon Tyne, England

    @msmith850 @btsport Never in doubt they are back

  • charming_man_ Tory 1 (@charming_man_) reported from Newcastle upon Tyne, England

    @bt_uk can we have an update on the outage Middlesbrough TS5

  • mikecharlston Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @bt_uk We currently have @skytv but after a week of little to no signal, the sky engineers have confirmed it’s an issue with trees out issue of our garden so sky looks like a no go! We currently have sky q in three rooms, do bt allows three boxes in the same house??

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).

  • PapaDodds Chris Dodds (@PapaDodds) reported from South Shields, England

    @bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.

  • Raring2goNewcas Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    @bt_uk broadband outage in DH77DD affecting *both* BT and Sky customers. According to Sky (your website doesn’t acknowledge it) since 11:30 last night. What’s going on?

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @bt_uk I’m still down on all platforms (apart from my iPhone which I don’t log out of)

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AqaurFn F/A Aqaur (@AqaurFn) reported

    @bt_uk hey colleen ive just walked down to the box where they were supposably fixing it , there is no workers or anything down there ?

  • neillev86 Neil Levers (@neillev86) reported

    @bt_uk so annoyed with logging into bt so many times it tells me my password is wrong even if its not now ive had to change it probably for the 10th time and now when i try to login with the new password it still says its wrong

  • jackbrookes2012 Jack Brookes ッ (@jackbrookes2012) reported

    @bt_uk hey bt, we have trouble with our bt wifi since yesterday, we have a solid blue light but no internet? Tried all the troubleshoot and nothing is working

  • iamonabeach -on a beach- (@iamonabeach) reported

    @bt_uk are you having issues with BT Cloud or just a problem for me? No longer syncs, no longer backs up. Tried reinstalling the desktop software and redefining my sync and backup locations, but it's a problem. Has been since the most recent software update.

  • neillev86 Neil Levers (@neillev86) reported

    @bt_uk I’ve logged out of all other devices and I still can’t login to the BTTV app

  • thatgirlcamii Cami Etherington 👑 (@thatgirlcamii) reported

    @bt_uk sort ya wifi out. Having issues constantly and judging my the tweets it’s not just me

  • Hannahc_1996 Hannah (@Hannahc_1996) reported

    @Adam_W48 @RonanMcGinley @bt_uk Ah **** that, I haven’t bothered phoning I spoke to someone on here. It’s going to be fixed by midnight apparently 🙈

  • Sarahkyle83 Sarah kyle (@Sarahkyle83) reported

    @SkyHelpTeam Our sky fibre isn't working due to trees bringing down cable with it in the storm, who do we contact to be fixed is it @bt_uk @OpenreachHelp or sky?

  • Graham_Down Graham Down (@Graham_Down) reported

    @bt_uk hi, my broadband contract is up for renewal in January. If I want to cancel my contract early how much is the cancellation fee please? I want to join @jurassicfibre if they want to help me also 👍🏼??

  • brams100 Bramall63 (@brams100) reported

    @Harry2671 @btsport Tbf and to my surprise MotD with Lineker, Micah and JJ called it out and that the incident Howe was whining about was never a pen