BT (British Telecom)

BT (British Telecom) Outage Report in Sacriston, County Durham, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Sacriston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sacriston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Sacriston, County Durham, England 11/30/2025 12:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sacriston, County Durham, England

The most recent BT (British Telecom) outage reports came from the following cities: Bishop Auckland, Stanley, Newcastle upon Tyne, Gateshead, South Shields, Blaydon-on-Tyne, Durham, Crook and Seaham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBishop Auckland TV
United KingdomStanley Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne E-mail
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Sacriston, England

Latest outage, problems and issue reports in Sacriston and nearby locations:

  • 1ONEBOBBYROBSON davidnufc22 (@1ONEBOBBYROBSON) reported from Dunston, England

    who ******** is that idiot commentator on #btsport @btsport she hasnt got a clue #NUFC

  • ChaneyMichael Michael Chaney (@ChaneyMichael) reported from Dunston, England

    @gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.

  • charming_man_ Tory 1 (@charming_man_) reported from Newcastle upon Tyne, England

    @bt_uk can we have an update on the outage Middlesbrough TS5

  • Raring2goNewcas Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    @BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.

  • Raring2goNewcas Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @bt_uk It’s down on all platforms I’m trying to log into except my iPhone which I don’t log out of…

  • 66_mazza Mazza 66 (@66_mazza) reported from Walker Gate, England

    @bt_uk PLEASE HELP I haven't even joined you yet (30th) and unable to even activate account...believe me I've had my DOB for 56yrs!!!& 100% know name of my first pet!not impressed!😫

  • andrew14ad Andrew Davis (@andrew14ad) reported from Newcastle upon Tyne, England

    @msmith850 @btsport Never in doubt they are back

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    @bt_uk broadband outage in DH77DD affecting *both* BT and Sky customers. According to Sky (your website doesn’t acknowledge it) since 11:30 last night. What’s going on?

  • PapaDodds Chris Dodds (@PapaDodds) reported from South Shields, England

    @bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @bt_uk the worst service in the UK. I’m still getting bills for a service I stopped in January. Absolutely shambolic. I stopped being a customer 3 months ago yet here I am on hold to BT. What a joke.

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @bt_uk I’m still down on all platforms (apart from my iPhone which I don’t log out of)

  • PapaDodds Chris Dodds (@PapaDodds) reported from South Shields, England

    @bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.

  • mikecharlston Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @bt_uk We currently have @skytv but after a week of little to no signal, the sky engineers have confirmed it’s an issue with trees out issue of our garden so sky looks like a no go! We currently have sky q in three rooms, do bt allows three boxes in the same house??

  • SoSureSewell sewellpaul@lfc (@SoSureSewell) reported from Newcastle upon Tyne, England

    Shocking service from @bt_uk. No compassion at all from you as a company. Lost my job & my home and now you want to destroy my credit scores. Nearly £500 charges for leaving early. 8 months in to a 24 month contact does not seem fair to me 😥😥

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @bt_uk I can’t wait for next month when I get another bill for a service I cancelled in January

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @btbusinesscare I moved house in December, you failed to move my Internet so spectacularly that mid January I cancelled the non existing internet. I’ve been sent bills in February & March that I’ve had to phone about. Im just trying to warn other people how bad your service is.

  • 66_mazza Mazza 66 (@66_mazza) reported from Walker Gate, England

    @bt_uk please may I have a new telephone?Im a new customer & my old handset is no longer compatible!🤞🙏

  • wilko1999 Angela Wilkinson🍃💚🍃 (@wilko1999) reported from Whitburn, England

    @bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • oli_sixty O L I (@oli_sixty) reported

    @bt_uk Our internet has been down for 4 days tomorrow. I booked half a day holiday for the engineer not to arrive. You tell us that this will be resolved and then extend it day by day. Our neighbours have the same problem but the website says no issues in your area!

  • sindel646 Cindy Davies (@sindel646) reported

    @bt_uk just checking as someone just called checking on speeds in the area due to complaints of slow speed. Said not with bt but he wouldn't go away. Patchway area named Will

  • Ludovicaa Ludo (@Ludovicaa) reported

    @bt_uk and its not *if* the broadband goes down, its *when* its already gone down once for a while yessterday and thats when I discovered the phone wont work without it

  • Ludovicaa Ludo (@Ludovicaa) reported

    @bt_uk So you migrated me to digital voice without forewarning me.. So you sent me an emergency battery for power outages.. BUT you never considered the lack of phone service when the broadband goes down leaving me with no way to get help in emergency!!

  • Rutherford_Paul Paul Rutherford (@Rutherford_Paul) reported

    @bt_uk Right! Cache cleared & it’s still not working on the laptop, iPhone & also iPad which I’ve just now checked. I have also been to a neighbour & used their wifi (also BT) & eBay works perfectly fine. My router IS denying access to eBay for some reason!

  • Afzal4Gorton Afzal Khan MP (@Afzal4Gorton) reported

    I am disappointed that @BT_UK have refused to rectify damage on a vandalised telephone box in Longsight at the corner of Slade Lane and Stockport Road, because it is 'too expensive'. Why should my constituents have to put up with BT's failure to maintain telephone boxes?

  • whyareweleaving Stuck on a small island 🇺🇦 #RejoinEU #FBPE #FBPA (@whyareweleaving) reported

    @bt_uk Elderly father in law has been moved to digital voice, 7 days with no service at all, despite daily promised engineers. He is at his wits end, please help.

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported

    @bt_uk Hi, Am I able to cancel my social broadband contact early please?

  • Ludovicaa Ludo (@Ludovicaa) reported

    @bt_uk No.. I cant afford a mobile phone. I am housebound disabled and on benefit, Why would I have 2 telephonesThats crazy, besides my daughter said it is a blackspot for cellphones.. she has to walk down the road to use hers when she visits

  • Rutherford_Paul Paul Rutherford (@Rutherford_Paul) reported from Darlington, England

    @bt_uk If eBay works on my laptop & iPhone on a non-BT wifi (I haven’t confirmed this yet) then it is definitely something with BT. Especially as all other websites & apps work fine. I run a part time business on eBay so I won’t tolerate this issue for too long before I change provider.