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BT (British Telecom)

BT (British Telecom) outages and service status in Sacriston, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Sacriston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sacriston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Sacriston, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Washington, Peterlee, Stanley, and Sunderland.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 13 days ago
Gateshead Internet 14 days ago
Newcastle upon Tyne Phone 1 month ago
Newcastle upon Tyne Internet 1 month ago
Washington Internet 1 month ago
Newcastle upon Tyne Internet 2 months ago

Community Discussion

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BT (British Telecom) Issues Reports Near Sacriston, England

Latest outage, problems and issue reports in Sacriston and nearby locations:

  • mikecharlston
    Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @bt_uk We currently have @skytv but after a week of little to no signal, the sky engineers have confirmed it’s an issue with trees out issue of our garden so sky looks like a no go! We currently have sky q in three rooms, do bt allows three boxes in the same house??

  • master_debonair
    Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!

  • ChaneyMichael
    Michael Chaney (@ChaneyMichael) reported from Dunston, England

    @gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.

  • charming_man_
    Tory 1 (@charming_man_) reported from Newcastle upon Tyne, England

    @bt_uk can we have an update on the outage Middlesbrough TS5

  • jasonhebron
    Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @bt_uk I’m still down on all platforms (apart from my iPhone which I don’t log out of)

  • timlibrarian
    Tim Fowler (@timlibrarian) reported from Bearpark, England

    @bt_uk broadband outage in DH77DD affecting *both* BT and Sky customers. According to Sky (your website doesn’t acknowledge it) since 11:30 last night. What’s going on?

  • chewytheleftie
    Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @bt_uk I can’t wait for next month when I get another bill for a service I cancelled in January

  • PHoare1963
    Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?

  • andrew14ad
    Andrew Davis (@andrew14ad) reported from Newcastle upon Tyne, England

    @msmith850 @btsport Never in doubt they are back

  • master_debonair
    Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏

  • chewytheleftie
    Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @bt_uk the worst service in the UK. I’m still getting bills for a service I stopped in January. Absolutely shambolic. I stopped being a customer 3 months ago yet here I am on hold to BT. What a joke.

  • master_debonair
    Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬

  • 1ONEBOBBYROBSON
    davidnufc22 (@1ONEBOBBYROBSON) reported from Dunston, England

    who ******** is that idiot commentator on #btsport @btsport she hasnt got a clue #NUFC

  • chewytheleftie
    Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @btbusinesscare I moved house in December, you failed to move my Internet so spectacularly that mid January I cancelled the non existing internet. I’ve been sent bills in February & March that I’ve had to phone about. Im just trying to warn other people how bad your service is.

  • PHoare1963
    Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)

  • PHoare1963
    Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).

  • wilko1999
    Angela Wilkinson🍃💚🍃 (@wilko1999) reported from Whitburn, England

    @bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.

  • jasonhebron
    Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @bt_uk It’s down on all platforms I’m trying to log into except my iPhone which I don’t log out of…

  • Raring2goNewcas
    Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…

  • Raring2goNewcas
    Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    @BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • lreid71
    lreid71@hotmail.co.uk (@lreid71) reported

    @bt_uk just got a customer survey from you! Really, you want my opinion? Read the comments and updates on my fault record, I can assure you, you’ll fully understand my level of satisfaction then! 0/10

  • aillynnbee
    Aileen 🇪🇺 (@aillynnbee) reported

    @bt_uk Many thanks BT for helping me with this, not sure why it is easier to resolve by DM on twitter than phoning customer services? It would be really great if BT had a policy specifically for moves to Care Homes. Looking on forums, I am not the only one who has had problems with this

  • larryjohnpage1
    larry john page (@larryjohnpage1) reported

    RT @btsport: RT @btsportufc: - Finding motivation as P4P no. 1 - Colby's broken jaw - The fire extinguisher incident - Leon Edwards' title chances When…

  • cproctoruk
    Chris P (@cproctoruk) reported

    @iFindRob @SkyHelpTeam @bt_uk Or the builders down the road who stuck their digger clean through a 100 point network cable 😡

  • WhiteRoseJohn
    John Christopher (@WhiteRoseJohn) reported

    @bt_uk No, I want to know why a loyal long term customer is paying £14 more a month than a new customer?

  • mark_snow
    Idiot Sauvignon (@mark_snow) reported

    Never again will I use @bt_uk for residential/business purposes. @RNIB registered friend asks me to help with phone, after he used his pin to connect a call via 195 & the call wouldn't disconnect. I phoned 195 & was hung up on twice when explaining the problem. Utter disgrace.

  • sagarlungi
    Sagar Lungiwala (@sagarlungi) reported

    @btbusinesscare you really need to streamline your process. 21 days and counting still my phone/broadband not working😫

  • lreid71
    lreid71@hotmail.co.uk (@lreid71) reported

    @bt_uk is anyone going to help me? Or will I just accept the pathetic DMs?

  • KernowJordan81
    Jordan (@KernowJordan81) reported

    @bt_uk @duffersj70 I wouldn't get too confident in your praise! What BT don't tell you is that their service will never ever run at the "guaranteed speed" and you'll most likely go days without any service at all. 2 days and counting here, trying to run a business, no contact from BT at all.

  • richard_fortune
    Richard Fortune (@richard_fortune) reported

    Hi @bt_uk, my broadband and landline have just stopped out of the blue. I reported this and your service has checked the line, declaring there is a fault. You texted to say you AIM to fix by midnight on the 9th November! No you need to sort this now in the next 4 hours.