BT (British Telecom) Outage Report in Sacriston, County Durham, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Sacriston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sacriston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Sacriston, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Boldon Colliery, Blaydon-on-Tyne, Washington, Wallsend, Bishop Auckland, Stanley and South Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Wi-fi | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Total Blackout | |
| Boldon Colliery |
Internet | |
| Blaydon-on-Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Sacriston, England
Latest outage, problems and issue reports in Sacriston and nearby locations:
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Tim Harding
(@timhardinguk) reported
from
Whitburn, England
@bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Newcastle upon Tyne, England
@bt_uk My phone network is EE
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Daniel Jenks
(@DanielJenks89) reported
from
Sunderland Bridge, England
@bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?
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Chris Wilks
(@1972wilksy) reported
from
Chilton, England
@bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy
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Alastair Smith
(@baldymanali) reported
from
Gateshead, England
@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
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Joe Simpson
(@kennydude) reported
from
Seaham, England
@quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.
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Stuart Wannop
(@QlikStu) reported
from
Walker Gate, England
@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.
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Chris Wilks
(@1972wilksy) reported
from
Chilton, England
@bt_uk @BTCare Hi. Got problem with my broadband which one of your advisers told me on the phone is getting fixed. But I'm not getting unlimited 4g that I should be getting on my halo account. Spoke to 2 advisors and still hasn't been sorted despite them both promising to
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Tayler
(@taylersant) reported
from
Newburn, England
@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
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Steve Wallwork
(@stevewallwork) reported
from
Annfield Plain, England
@lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.
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Dr Peter Hoare ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?
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heather potts
(@heatherpott) reported
from
Walker Gate, England
@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk And I NEVER get 4g. Lucky to get 3g!
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Advanced IFA Ltd
(@AdvancedIFA) reported
from
Boldon Colliery, England
@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
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Gerry1nnes
(@gerrinnesmac) reported
from
Peterlee, England
@bt_uk Tweets are nice but I don't understand how you're in business! I've tried 7 times over three days to call you and you never ever pick up! Just a constant recycled message about being busy! If you can't handle busy you shouldn't be in business.
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!
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lornafay
(@lornafaym) reported
from
Seaham, England
Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Nanodise 🔱
(@Nanodise) reported
@BTBSBot @bt_uk Customer service isn't fit for purpose either, constantly being told there is nothing wrong with my Internet when I'm constantly having issues
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@henrylaane @btsport I know the signal comes and goes between WRC feed and the cameras, but they lost the connection to WRC altogether. The screen went red, then just showed the BT Sport logo.
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Simon Meddings
(@Hawkeyemeds) reported
@bt_uk pretty disgusted that you have left my elderly parents (late 70's) with no phone line or Internet especially as one is in post surgery recovery and waiting for phone calls from their doctor. 8 days without any service and no help.
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Andrew Beardsley 🏳️🌈
(@andyb_1981) reported
@georgebellstarr The @bt_uk operator are often the forgotten link but are working above & beyond to support with some 999 call filtering. They are handling huge volumes of calls at the min & have stepped way out of just connecting calls to emergency services!
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Lindy Jones
(@Lindy_Jones6) reported
@bt_uk Day 12 since #BT mistakenly cancelled our account and still haven’t got us back our services. No call backs, no help whatsoever. Due to go into labour at anytime- hopefully will be able to get hold of some help with no Wi-fi, phone line and no mobile phone signal!
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Anne Sherringham
(@AnneSherringham) reported
@bt_uk Hi, I am trying to phone bt for some help and just can't seem to get though. All the numbers I have phoned seem to be just automatic answers.
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Susan Philcox 💙
(@spcb61) reported
@bt_uk Haven’t had a chance to look yet. Also got issues with you sending an email to address no longer used. I’ll have to look over the weekend.
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Liam Murphy
(@LiamSM84) reported
@bt_uk Hello, 8am-1pm appointment today for engineer for fibre installation. No engineer arrival yet as of 13:47, no phone call to advise if running late, not coming etc terrible customer service. Please advice ASAP?!
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Dr D P
(@plowsun) reported
@bt_uk Hi. Wireless. No problem with the connection inside the house. We have three discs which connect all three to the hub.
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Janette Williams
(@Janette84426306) reported
@bt_uk Yes!! You cut off my Talk Talk broadband in December (I placed my fibre broadband order 20 November) and still no progress!! Today's advice when I rang was GO TO SKY!! Unbelievable! Appalling customer services. Clueless. Nice. But useless and "sorry"..!!