BT (British Telecom) Outage Report in Sacriston, County Durham, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Sacriston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sacriston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Sacriston, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Peterlee, Washington, Stanley, Sunderland, South Shields, Blaydon-on-Tyne, Crook and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Peterlee |
Total Blackout | |
| Washington |
Internet | |
| Stanley |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Sacriston, England
Latest outage, problems and issue reports in Sacriston and nearby locations:
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🐢gman scouser Hughes 😬☠️
(@gman_hughes) reported
from
Ryton, England
@bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔
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Daniel Jenks
(@DanielJenks89) reported
from
Sunderland Bridge, England
@bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
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Stuart Wannop
(@QlikStu) reported
from
Walker Gate, England
@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Newcastle upon Tyne, England
@bt_uk My phone network is EE
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Alastair Smith
(@baldymanali) reported
from
Gateshead, England
@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
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Advanced IFA Ltd
(@AdvancedIFA) reported
from
Boldon Colliery, England
@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
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Tayler
(@taylersant) reported
from
Newburn, England
@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
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lornafay
(@lornafaym) reported
from
Seaham, England
Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.
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shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@Cazza7 @btsport That’s crap. 🤬
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Joe Simpson
(@kennydude) reported
from
Seaham, England
@quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.
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Dr Peter Hoare ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?
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Chris Wilks
(@1972wilksy) reported
from
Chilton, England
@bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk And I NEVER get 4g. Lucky to get 3g!
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Tim Harding
(@timhardinguk) reported
from
Whitburn, England
@bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless
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Chris Wilks
(@1972wilksy) reported
from
Chilton, England
@bt_uk @BTCare Hi. Got problem with my broadband which one of your advisers told me on the phone is getting fixed. But I'm not getting unlimited 4g that I should be getting on my halo account. Spoke to 2 advisors and still hasn't been sorted despite them both promising to
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heather potts
(@heatherpott) reported
from
Walker Gate, England
@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
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Gerry1nnes
(@gerrinnesmac) reported
from
Peterlee, England
@bt_uk Tweets are nice but I don't understand how you're in business! I've tried 7 times over three days to call you and you never ever pick up! Just a constant recycled message about being busy! If you can't handle busy you shouldn't be in business.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sophie Smith
(@SylviaS34968108) reported
@OpenreachHelp @Jayne2502 Done on multiple occasions. Was told by your engineer last Monday it was the router.....new router finally here today - still no service, asked @bt_uk to escalate, told no Engineer available until Monday 1st Feb - unbelievable!
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Kal
(@Kal92798384) reported
@Melwinsatlife @bt_uk Do you have to be a BT customer?
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Kate Leech
(@Fineweathergirl) reported
@bt_uk I have Halo package but can't get wifi in all rooms so need to order another 2 discs....how do I do this?? On hold for 15 mins so far on phone. Please help!
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Iain Keating
(@iain7777) reported
@OpenreachHelp @BTCare literary the worst example of customer service anywhere. Every deadline missed, zero updates provided, broken promises, departments refusing to talk to each other, endless delays with no explanation - utter shambles
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Bonnie Wheeler
(@BonnieWheeler19) reported
@bt_uk worst company ever not even got my order yet and on 3 occasions can not send to correct address. It’s not like us keyworkers have anything better to do then sit on the phone to you on hold when we are already exhausted ! Stay well away !
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Ashley Abbott
(@AbbottAshley) reported
@theidentgallery @bt_uk I also have the same problem with just this channel
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SoullaStylianou
(@SoullaStylianou) reported
@NicholasNeedham @BTCare @bt_uk I thought I was with Halo? Says fibre but clearly I’m down. Hmmm
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Dan
(@DanM944) reported
@BTCare Morning. Can someone see what on earth has happened to my internet speed? Reset everything and tried everything suggested and it’s still bloody awful and well under the promised speeds. Not great for someone working from home...
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Dan
(@DanM944) reported
@bt_uk Morning. Can someone see what on earth has happened to my internet speed? Reset everything and tried everything suggested and it’s still bloody awful and well under the promised speeds. Not great for someone working from home...
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Justis4u
(@Justis4u2) reported
I am not with @bt_uk but just got an automated call that they are going to disconnect me because there are unusual activities on my internet? So I just put the phone down on the excrement machine!