BT (British Telecom) Outage Report in Sacriston, County Durham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Sacriston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sacriston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Sacriston, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Bishop Auckland, Stanley, Newcastle upon Tyne, Gateshead, South Shields, Blaydon-on-Tyne, Durham, Crook and Seaham.
| City | Problem Type | Report Time |
|---|---|---|
 Bishop Auckland |
TV | |
| Stanley |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
||
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Sacriston, England
Latest outage, problems and issue reports in Sacriston and nearby locations:
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Graeme Wilson
(@graeme_i_wilson) reported
from
Walker Gate, England
@bt_uk I moved house in the last year - previously I had sky DSL - copper only and enjoyed better service - this shouldn't be the case. I have another property with VM Docsis service - again a better service - but your core network was built on low cost - 21CN - poor product choices.
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.
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Keith Robertson 🤦🏻♂️
(@Keithr10) reported
from
South Shields, England
@rioferdy5 is a patronising prick “have to have played the game” it’s only bellends who’s argument has been lost who state shit like that, absolute ******* of a man #btsport #THFCVCITY
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.
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MrsP
(@MrsP1001) reported
from
Sunderland Bridge, England
@bt_uk And people on Twitter may be looking for a new broadband connection and should be aware of the level of service from BT
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Graeme Wilson
(@graeme_i_wilson) reported
from
Walker Gate, England
@bt_uk The light doesn't seem to change colour - yes the service is dropping out - I feel that there is either a degradation of pair quality or faulty termination equipment in the cabinet or exchange - there is definitely an issue.
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John Mulcahy
(@mulcs85) reported
from
Newcastle upon Tyne, England
@IamAustinHealey @Saracens @ChampionsCup @leinsterrugby @btsport Congrats Saracens - but some serious self evaluation needed by Leinster - not why we lost but reffing of offside and breakdown was a bad joke - really has to be addressed - laws already there - enforce them
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Jonpaul Heron
(@TVBCJonpaul) reported
from
Newcastle upon Tyne, England
Working fine all day, week and month. Now watching #ChampionsLeagueFinal2019 on @btsport on YouTube and it’s now poor. Very interesting.
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@mickskehan @Julieat30 Our coverage in the UK went off air with 1 minute of injury time to go ... No apologies at all **** you @btsport @btsportfootball
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@btsport Steve McManaman has to be the worst co-commentator in the history of co-commentators #LIVBAR #ChampionsLeague
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk ...... Your wifi is shit
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MBShizzzle
(@MbShizzzle) reported
from
South Shields, England
@SFC_Kristian @btsport @mrjakehumphrey He mate. He literally sounds gutted about the goals! Biased as ****
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Dominic Townsend
(@xToonsend) reported
from
Washington, England
The only negative thing about watching this cracking Toon win is having to listen to that **** Michael Owen chat shit after it #NUFC #btsport
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.
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Joseph Drane
(@Hossy93) reported
from
Brandon, England
@Gaz_House @btsport Or you could go down the night before. 😉
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John Robson
(@JohnRobson18) reported
from
Wallsend, England
I predict spurs to lose 5 -0 they are awful. @btsport
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Graeme Wilson
(@graeme_i_wilson) reported
from
Walker Gate, England
@bt_uk The automated 'check my line' service isn't finding the fault.
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John Turner
(@John_P_Turner) reported
from
South Shields, England
@bt_uk Queried business bills, however, billing team are unwilling to discuss/explain the issues raised. Service has now been suspended and billing team refusing to engage without payment being made. This is nothing short of blackmail! @MoneyTelegraph @TimesBusiness
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BRYAN HEYWOOD
(@DUDSY31) reported
from
South Shields, England
@themichaelowen talking utter fkn shit!!! On @btsport on the other hand @mrjakehumphrey talks total sense! #nufc #newcastle #toon
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Jonathan Miller
(@JonnyMiller5) reported
from
Prudhoe, England
@BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Vicky Leviten
(@VickyLeviten1) reported
@BTGroup @bt_uk Trying to switch to BT has been a nightmare so far. 1st engineer was stunningly rude. Rebook for today has resulted in half a job done. Have been promised call backs which haven’t happened. Have had agents hang up on me. How do I speak to someone who can help?
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Freeview Advice
(@FreeviewAdvice) reported
@SueMARKLEY9 @bt_uk Hi Sue, I am sorry to hear that you are having issues with your Freeview reception. So we can look into this for you, can you please DM us your postcode and house name or number? Thanks, Dylan
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Bella Caridade-Ferreira
(@bella_caridade) reported
@bt_uk Yep. I've got the Monday blues. I've been waiting a month for you f**kwits to connect me to the outside world. No telephone and no broadband. It's a shameful, disgraceful service. You and @WeAreOpenreach just blame each other. #shambolicservice #BTiswoeful
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Samuel Carroll
(@SamuelJCarroll) reported
@bt_uk This happened today at 8am down cemetery junction in Reading he didn't even care about nearly hitting me
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Robyn Caitlin
(@RCaitlin) reported
@bt_uk My partner has already spent over 5 hours on the phone to you across Thurs, Fri and today so unless you can bypass everything else and process the order instantly I don’t think DMing any details is going to fix this. Definitely want to cancel our contract as soon as possible.
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Premier Construction Training
(@ConstTraining) reported
Disgraceful service from @BTBusiness @btbusinesscare 1.5 days wasted waiting for an engineer to connect broadband and not even a courtesy call, text or email to provide an update.
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doug fox
(@68iron) reported
@bt_uk Hi David, yes I managed to get in, for some reason it will no longer allow log on through a VPN so had to disconnect that gain access, not sure why all of sudden the Vpn has become a problem as it has always previously worked fine.
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Bobby Cott
(@bobski2410) reported
@bt_uk About as a sorry as your online team leader is?…if so, it’s not really of much use! I’ve wasted over 2 hours hour already trying to get to the bottom of the issue, I am unable to waste anymore time in hearing the same information being repeated via twitter as well.
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Robyn Caitlin
(@RCaitlin) reported
Haven’t had internet since Thursday because @bt_uk didn’t actually process our house move. Was told on Thursday it would be 24hrs. On Friday was told 48hrs. This morning we’re told the order hasn’t even been placed yet and will be at least another 48hrs. What a **** show.
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Eilidh Donaldson
(@ImGingerMidget) reported
@bt_uk Address: Pennycross Cottage, Pennyghael, Isle of Mull PA706HE Have spoken to the person dealing with our account today (after 2 calls to chase him up). No fix date