BT (British Telecom)

BT (British Telecom) Outage Report in Witton-le-Wear, County Durham, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Witton-le-Wear, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Witton-le-Wear and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Witton-le-Wear, County Durham, England 08/29/2025 18:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (13%)

    E-mail (13%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Witton-le-Wear, County Durham, England

The most recent BT (British Telecom) outage reports came from the following cities: Durham, Chester-le-Street, Barnard Castle and Bishop Auckland.

Loading map, please wait...
City Problem Type Report Time
United KingdomDurham Wi-fi
United KingdomChester-le-Street Wi-fi
United KingdomChester-le-Street Internet
United KingdomBarnard Castle Wi-fi
United KingdomBishop Auckland Total Blackout
United KingdomBishop Auckland Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Witton-le-Wear, England

Latest outage, problems and issue reports in Witton-le-Wear and nearby locations:

  • MrsP1001 MrsP (@MrsP1001) reported from Sunderland Bridge, England

    @bt_uk And people on Twitter may be looking for a new broadband connection and should be aware of the level of service from BT

  • MissLWrighty Wrighty (@MissLWrighty) reported from Darlington, England

    What would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv

  • 1972wilksy Chris Wilks (@1972wilksy) reported from Chilton, England

    @bt_uk @BTCare Hi. Got problem with my broadband which one of your advisers told me on the phone is getting fixed. But I'm not getting unlimited 4g that I should be getting on my halo account. Spoke to 2 advisors and still hasn't been sorted despite them both promising to

  • cushdela CushdelaCush (@cushdela) reported from Darlington, England

    Ahh Jenas shut ******** up... Was wondering how long it would take before the Bruce arse licking started! #NUFC #BTsport

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    Not into conspiracy theories, but decided to switch Broadband from @bt_uk to @skytv, BT were good & sorted out out leaving, so I thought, now got a text saying issue with the cease order failed and needed to phone back, strangely my BT phones now not working when I tried to call

  • CraigShitpeas Craig Shitpeas (@CraigShitpeas) reported from Sunderland Bridge, England

    Rochdale’s 40yr old forward more effective than #Nufc 40million pound one. He is awful. No heart, no touch, no industry just dreadful. Well done #rochdale a deserved payday. They should have won it. They still might! #facup #btsport

  • 1972wilksy Chris Wilks (@1972wilksy) reported from Chilton, England

    @bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy

  • chris_jelley Dr Chris Jelley (@chris_jelley) reported from Durham, England

    A new development on the BT issue. Had a call following my Tweet from a person @bt_uk apologising for yesterday. Early termination fee waived, apology accepted and relationship restored. Both agreed that this wasn’t the way it should happen but impressed with the resolution.

  • stevewallwork Steve Wallwork (@stevewallwork) reported from Annfield Plain, England

    @lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.

  • DanielJenks89 Daniel Jenks (@DanielJenks89) reported from Sunderland Bridge, England

    @bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?

  • hippodarlo Helen Davis (@hippodarlo) reported from Darlington, England

    @btsport The dubbed crowd is awful, might as well watch FIFA 2020

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    @bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595

  • chris_jelley Dr Chris Jelley (@chris_jelley) reported from Durham, England

    10+ years (probably more) of being a loyal @bt_uk @BTGroup customer and they couldn’t waive the early termination fee liable because my new move means I can’t transfer the contract to my temporary property. I will never use them again.

  • MrsP1001 MrsP (@MrsP1001) reported from Crook, England

    @bt_uk False alarm, it was a nice neighbour dropping off a Christmas card - I saw an Openreach van down the road and assumed that you had actually done something!!

  • d4rryl23 Darryl Arnett (@d4rryl23) reported from Chester-le-Street, England

    @bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do

  • PHoare1963 Dr Peter Hoare ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?

  • X_CELsolutions X-CEL Solutions (@X_CELsolutions) reported from Darlington, England

    Can you give me some technical advice please @bt_uk I'm wanting to connect a 2.4ghz wifi alarm security system to your Smart hub 2. Is it possible to separate your dual frequency to allow me to do this? #TechSupport #Advice #Help

  • MrsP1001 MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.

  • MrsP1001 MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.

  • foslar71 Peter Foster (@foslar71) reported from Consett, England

    Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Mikki_Bee Michelle 💛💙🤍 (@Mikki_Bee) reported

    @bt_uk and yet again I have zero connection from BT Infinity. 5th time since Christmas. Please remind me why I pay £85 a month? Shocking service!

  • dysartes Nick Johnson (@dysartes) reported

    @FlikPaintsStuff @bt_uk If BT have refused a refund/denied your complaint (or whatever the term is) might I suggest OFCOM as the next port of call?

  • lizzy_beresford Lizzy (@lizzy_beresford) reported

    The worst customer service from @bt_uk open reach, working on behalf of Sky. All about money making but couldn’t care less about their customers.

  • FlikPaintsStuff FlikstRR (@FlikPaintsStuff) reported

    @bt_uk I mean I'm happy to try to avoid taking this externally but if it's the same templated responses the chap gave to my wife.. I'm not sure how far we will get. He tried to say it was our responsibility to terminate the second account you guys opened to fix your original error..

  • RTPPhotography Richard Jones (@RTPPhotography) reported

    Utterly shocking service from @bt_uk and @OpenreachHelp. Appt booked before Christmas and have had to take a day off work. I had no less than 14 messages making sure I would be in and guess what, they don’t turn up and don’t let me know. #ToBigToCare

  • liblob89 Libby Wain (@liblob89) reported

    @bt_uk hello! What do I do if my bt tv box keeps going black every few seconds? Getting really bad and annoying now 😭

  • Tinkerbellsg1 Sharon Gaskill (SG1) (@Tinkerbellsg1) reported

    @bt_uk got home from office and BT WiFi not working@ seriously I've tried multiple restarts, plug in and out. Nothing. #coneonbtukwtf

  • TiggerTherese ⚫️ Thérèse (@TiggerTherese) reported

    @jwripple @bthelp @bt_uk It is. The DM turned out to be advice to consult "The Community" - ie other users. They don't even pretend to take responsibility for their abysmal "service" any longer. Yet they take £££ from us - for what?

  • Adam_Arnold88 Adam Arnold (@Adam_Arnold88) reported

    @bt_uk When you wait 7 months for your internet to be connected, then receive a txt saying we have cancelled your order but still charge for the service not connected and then fail to get a scheduled call back………. Anyone care to help sort this mess out?

  • YankAndBank Capt. Bob Ski (@YankAndBank) reported

    @bt_uk you’ve sent me a contract renewal deal… cant access it!!! So having to phone you. On hold for 20mins already.. Are you sure I want to renew my contract with you???? Poor Show.