BT (British Telecom)

BT (British Telecom) Outage Report in Witton-le-Wear, County Durham, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Witton-le-Wear, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Witton-le-Wear and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Witton-le-Wear, County Durham, England 12/29/2025 16:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Witton-le-Wear, County Durham, England

The most recent BT (British Telecom) outage reports came from the following cities: Bishop Auckland and Barnard Castle.

Loading map, please wait...
City Problem Type Report Time
United KingdomBishop Auckland TV
United KingdomBarnard Castle Wi-fi
United KingdomDurham E-mail
United KingdomCrook Wi-fi
United KingdomDurham Internet
United KingdomDurham E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Witton-le-Wear, England

Latest outage, problems and issue reports in Witton-le-Wear and nearby locations:

  • MrsP1001 MrsP (@MrsP1001) reported from Crook, England

    @bt_uk False alarm, it was a nice neighbour dropping off a Christmas card - I saw an Openreach van down the road and assumed that you had actually done something!!

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @bt_uk Very disappointed at the customer service received after a phone call my wife made regarding our current broadband contract. Staff member was very patronising and unhelpful especially considering we have been BT customers for 20 years.

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    Not into conspiracy theories, but decided to switch Broadband from @bt_uk to @skytv, BT were good & sorted out out leaving, so I thought, now got a text saying issue with the cease order failed and needed to phone back, strangely my BT phones now not working when I tried to call

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @mickskehan @Julieat30 Our coverage in the UK went off air with 1 minute of injury time to go ... No apologies at all **** you @btsport @btsportfootball

  • MrsP1001 MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    @bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595

  • JPaulGreen John Paul Green (@JPaulGreen) reported from Sunderland Bridge, England

    @BTCare Line has dial tone but crackles and hub light orange. It's deja vu. Doesn't seem to happen as often as it did when engineers finally fixed line problem last year, but it's annoying that the crackle has returned and speeds have dipped etc

  • MrsP1001 MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.

  • MrsP1001 MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.

  • elliott_finlay Finlay Elliott (@elliott_finlay) reported from Newton Aycliffe, England

    @bt_uk Switch Internet off we are closing it down due to the press option 1or 2 usual scam calling stuff

  • Yate5y Yatesy (@Yate5y) reported from Darlington, England

    @bt_uk Well I want to save bt money, save plastic and package and make the world a better place. You don't send me a plastic hub and I don't need to pay a tenner for it. 100% having my pants taken down paying ten pound for delivery

  • JPaulGreen John Paul Green (@JPaulGreen) reported from Sunderland Bridge, England

    Still paying for @bt_uk @BTCare and get getting less than full service and yet to be compensated for the hell that was BT between Aug and end of October. 2019 now and can't hear people speak on a landline @Ofcom

  • ipolnufc ian pollock (@ipolnufc) reported from Whorlton, England

    Ffs - @btsportfootball @btsport why is channel 409 blank - pay enough for this service - not good enough

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @btsport Steve McManaman has to be the worst co-commentator in the history of co-commentators #LIVBAR #ChampionsLeague

  • CraigShitpeas Craig Shitpeas (@CraigShitpeas) reported from Sunderland Bridge, England

    Rochdale’s 40yr old forward more effective than #Nufc 40million pound one. He is awful. No heart, no touch, no industry just dreadful. Well done #rochdale a deserved payday. They should have won it. They still might! #facup #btsport

  • elliott_finlay Finlay Elliott (@elliott_finlay) reported from Newton Aycliffe, England

    Hi @bt_uk is this number your representative 01963439160 phoned me not your customer so probably scam

  • foslar71 Peter Foster (@foslar71) reported from Consett, England

    Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

  • JPaulGreen John Paul Green (@JPaulGreen) reported from Sunderland Bridge, England

    @BTCare ah we are back to lousy phone line and intermittent access to internet again. Still at least BT closed my complaint. Not happy.

  • MrsP1001 MrsP (@MrsP1001) reported from Sunderland Bridge, England

    @bt_uk And people on Twitter may be looking for a new broadband connection and should be aware of the level of service from BT

  • Hossy93 Joseph Drane (@Hossy93) reported from Brandon, England

    @Gaz_House @btsport Or you could go down the night before. 😉

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Claire_Edberg Claire (@Claire_Edberg) reported

    @bt_uk Can you stop dropping my wifi link from the box in hallway to my phone when i go feet away into the kitchen and or dining room.... As for our garden, its just as bad.....

  • jmellis1968 Jaliachar (@jmellis1968) reported

    Great. Even MORE Boxing on @SkySports 😳😳😳😳😡😡😡😡😡😴😴😴😴😴😴😴😴😴😴😴😴 Time to cancel and go for @btsport

  • GregTees Greg Atkinson (@GregTees) reported

    Despicable behaviour from @bt_uk. I replace an unlimited call package with a cheaper time-limited call package and they are happy to bill me for BOTH packages. Add things in & it’s charged immediately. Take things off, and it takes months to “action” or never happens. #cowboys

  • MrsS03307224 Mrs S (@MrsS03307224) reported

    @bt_uk @OpenreachHelp Hello, BT here. Another customer wants to take over the phone line at your address on 23-Jun-2021. If this is wrong, call us on 0800 500 288 before 2pm on 22-Jun-2021. Thanks.

  • yulia_bulgakova Yulia (@yulia_bulgakova) reported

    @bt_uk There was definitely no contact and it was a complete surprise this morning when email came through saying the internet is shut down.

  • phillipsc Fr Chris Phillips SSC (@phillipsc) reported

    @bt_uk The service is fine. The problem is the discs themselves, which are sold by you.

  • Tifflovesdisney Englandtiff (@Tifflovesdisney) reported

    @bt_uk There is a problem with my broadband connection, every 20 mins or so it conks out, I restart the hub and eventually it comes back on, it is frustrating

  • BushiAntz Anthony (@BushiAntz) reported

    Another great stream. Just to be ruined by @bt_uk. Sort your **** out 😐

  • GregFelix1 Greg Felix (@GregFelix1) reported

    @btbusinesscare how can a company that is supposed to look after its customers offer such a poor service? If I treated my customers like this I wouldn’t have any.

  • JamesKerr4NEU James Kerr (@JamesKerr4NEU) reported

    @bt_uk I keep getting the flashing purple light on the hub. Have checked the cable and doesn’t seem to be a problem but having restarted 4 times still not working. Any help much appreciated. Thanks