BT (British Telecom) Outage Report in Witton-le-Wear, County Durham, England
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Witton-le-Wear, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Witton-le-Wear and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (16%)
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Wi-fi (14%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Witton-le-Wear, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Chester-le-Street, Durham, Darlington, Newton Aycliffe and Consett.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street |
Wi-fi | |
| Durham |
TV | |
| Durham |
Internet | |
| Darlington |
Phone | |
| Newton Aycliffe |
Phone | |
| Consett |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Witton-le-Wear, England
Latest outage, problems and issue reports in Witton-le-Wear and nearby locations:
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?
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Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
10+ years (probably more) of being a loyal @bt_uk @BTGroup customer and they couldn’t waive the early termination fee liable because my new move means I can’t transfer the contract to my temporary property. I will never use them again.
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Wrighty
(@MissLWrighty) reported
from
Darlington, England
What would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)
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Chris
(@CJXXXXW) reported
from
Darlington, England
@bt_uk Hi saying no known issues but for the last hour it’s been offline and back online must be 10/15 times at least
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).
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Chris Wilks
(@1972wilksy) reported
from
Chilton, England
@bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy
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Darryl Arnett
(@d4rryl23) reported
from
Chester-le-Street, England
@bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do
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Steve Wallwork
(@stevewallwork) reported
from
Annfield Plain, England
@lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@bt_uk broadband outage in DH77DD affecting *both* BT and Sky customers. According to Sky (your website doesn’t acknowledge it) since 11:30 last night. What’s going on?
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Helen Davis
(@hippodarlo) reported
from
Darlington, England
@btsport The dubbed crowd is awful, might as well watch FIFA 2020
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Dr Peter Hoare ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?
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nick briggs💙💛
(@nickbriggs72) reported
from
Startforth, England
Not into conspiracy theories, but decided to switch Broadband from @bt_uk to @skytv, BT were good & sorted out out leaving, so I thought, now got a text saying issue with the cease order failed and needed to phone back, strangely my BT phones now not working when I tried to call
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Daniel Jenks
(@DanielJenks89) reported
from
Sunderland Bridge, England
@bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?
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Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
A new development on the BT issue. Had a call following my Tweet from a person @bt_uk apologising for yesterday. Early termination fee waived, apology accepted and relationship restored. Both agreed that this wasn’t the way it should happen but impressed with the resolution.
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Chris Wilks
(@1972wilksy) reported
from
Chilton, England
@bt_uk @BTCare Hi. Got problem with my broadband which one of your advisers told me on the phone is getting fixed. But I'm not getting unlimited 4g that I should be getting on my halo account. Spoke to 2 advisors and still hasn't been sorted despite them both promising to
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X-CEL Solutions
(@X_CELsolutions) reported
from
Darlington, England
Can you give me some technical advice please @bt_uk I'm wanting to connect a 2.4ghz wifi alarm security system to your Smart hub 2. Is it possible to separate your dual frequency to allow me to do this? #TechSupport #Advice #Help
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Stuart Blackburn
(@stu_blackburn) reported
from
Darlington, England
@bt_uk is there a problem with broadband in the DL3 area, I'm not connected to the Internet? Thank you.
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CushdelaCush
(@cushdela) reported
from
Darlington, England
Ahh Jenas shut ******** up... Was wondering how long it would take before the Bruce arse licking started! #NUFC #BTsport
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Mike Charlston
(@mikecharlston) reported
from
Witton-le-Wear, England
@bt_uk We currently have @skytv but after a week of little to no signal, the sky engineers have confirmed it’s an issue with trees out issue of our garden so sky looks like a no go! We currently have sky q in three rooms, do bt allows three boxes in the same house??
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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LoungeAdverts
(@AdvertsLounge) reported
@bt_uk If I do raise complaint will bt send someone called Alexa to my house and turn my lights on when I shout at them? I mean that would at least raise a smile out of me
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Christine C. Ph.D. Exploring a 2nd primary cancer.
(@Limbictweets) reported
@LMuttl @bt_uk I'm so sorry Lisa. Broadband issues are awful. You are not getting treated well as customers. I hope you hear from the company by Monday and get this resolved before the holidays. Hugs.
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Blue Ged
(@blueged) reported
@bt_uk hello I ordered fibre on 15/11/22 with a promised activation date of 22/11/22. Still no service after 20 days. Get promised phone calls but never happens. Orders keep getting cancelled by bt claiming I asked for cancellations. Complaint in progress. Also emailed.
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Sergey Maksimov
(@dosyara) reported
After one month @bt_uk/@WeAreOpenreach finally restored my broadband connection. It only took: 6 calls, 2 engineer visits, 3 visits to the post office, 2 replacement modems. And all because somebody mistakenly took over my line. Great service...
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♛
(@Dhrumi_Chakula) reported
@bt_uk I have had no wifi for 2 days now. None of the trouble shooting works and no one available to call? Why am I paying £44 a month?
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Mike Burns
(@MikeBur49289357) reported
@bt_uk @DominicTarason Our Home Care service is connected to the telephone line. Since 18:00 we are getting recorded messages every 30 seconds stating "Warning, the telephone line is disconnected" Please do something to stop it
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Lisa
(@LMuttl) reported
On 14th Nov @bt_uk cut off our broadband. Despite lots phone calls to bt we still don’t have broadband and we’ve lost phone line. Every complaint we make is closed as resolved even tho still no service that we are paying for. Promised call from case manager today did not happen.
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Andy
(@andy_treadwell) reported
@NewStatesman @bt_uk this is why daytime drinking is bad.
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Mark Thomas
(@Veeoh) reported
Hey @bt_uk @EE I got sent a mini hub to use as my BT connection went down. It went down again so tried to use it but apparently I've exceeded my limit (despite NOT having ever used it) - am I to believe I have to top it up with credit to be able to use it? If so, that sucks.
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Pulp
(@pulpmarsh) reported
@bt_uk Honestly I regret ever signing up to BT. No service for 3 days. BT advised an external engineer had been arranged, day came called bt, was advised engineer had cleared issue n should have internet by 1pm. Called at 5 BT changed story to engineer appt was cancelled.