BT (British Telecom)

BT (British Telecom) Outage Report in Witton-le-Wear, County Durham, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Witton-le-Wear, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Witton-le-Wear and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Witton-le-Wear, County Durham, England 04/02/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Witton-le-Wear, County Durham, England

The most recent BT (British Telecom) outage reports came from the following cities: Consett, Durham, Chester-le-Street, Darlington, Barnard Castle, Newton Aycliffe, Bishop Auckland and Spennymoor.

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City Problem Type Report Time
United KingdomConsett TV
United KingdomConsett Internet
United KingdomDurham Internet
United KingdomDurham Phone
United KingdomDurham Internet
United KingdomChester-le-Street E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Witton-le-Wear, England

Latest outage, problems and issue reports in Witton-le-Wear and nearby locations:

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    Not into conspiracy theories, but decided to switch Broadband from @bt_uk to @skytv, BT were good & sorted out out leaving, so I thought, now got a text saying issue with the cease order failed and needed to phone back, strangely my BT phones now not working when I tried to call

  • MissLWrighty Wrighty (@MissLWrighty) reported from Darlington, England

    What would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv

  • CraigShitpeas Craig Shitpeas (@CraigShitpeas) reported from Sunderland Bridge, England

    Rochdale’s 40yr old forward more effective than #Nufc 40million pound one. He is awful. No heart, no touch, no industry just dreadful. Well done #rochdale a deserved payday. They should have won it. They still might! #facup #btsport

  • MrsP1001 MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    @bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595

  • MrsP1001 MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.

  • d4rryl23 Darryl Arnett (@d4rryl23) reported from Chester-le-Street, England

    @bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do

  • foslar71 Peter Foster (@foslar71) reported from Consett, England

    Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @bt_uk Very disappointed at the customer service received after a phone call my wife made regarding our current broadband contract. Staff member was very patronising and unhelpful especially considering we have been BT customers for 20 years.

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @btsport Steve McManaman has to be the worst co-commentator in the history of co-commentators #LIVBAR #ChampionsLeague

  • chris_jelley Dr Chris Jelley (@chris_jelley) reported from Durham, England

    A new development on the BT issue. Had a call following my Tweet from a person @bt_uk apologising for yesterday. Early termination fee waived, apology accepted and relationship restored. Both agreed that this wasn’t the way it should happen but impressed with the resolution.

  • elliott_finlay Finlay Elliott (@elliott_finlay) reported from Newton Aycliffe, England

    @bt_uk Switch Internet off we are closing it down due to the press option 1or 2 usual scam calling stuff

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @mickskehan @Julieat30 Our coverage in the UK went off air with 1 minute of injury time to go ... No apologies at all **** you @btsport @btsportfootball

  • elliott_finlay Finlay Elliott (@elliott_finlay) reported from Newton Aycliffe, England

    Hi @bt_uk is this number your representative 01963439160 phoned me not your customer so probably scam

  • Hossy93 Joseph Drane (@Hossy93) reported from Brandon, England

    @Gaz_House @btsport Or you could go down the night before. 😉

  • MrsP1001 MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.

  • chris_jelley Dr Chris Jelley (@chris_jelley) reported from Durham, England

    10+ years (probably more) of being a loyal @bt_uk @BTGroup customer and they couldn’t waive the early termination fee liable because my new move means I can’t transfer the contract to my temporary property. I will never use them again.

  • MrsP1001 MrsP (@MrsP1001) reported from Sunderland Bridge, England

    @bt_uk And people on Twitter may be looking for a new broadband connection and should be aware of the level of service from BT

  • Yate5y Yatesy (@Yate5y) reported from Darlington, England

    @bt_uk Well I want to save bt money, save plastic and package and make the world a better place. You don't send me a plastic hub and I don't need to pay a tenner for it. 100% having my pants taken down paying ten pound for delivery

  • MrsP1001 MrsP (@MrsP1001) reported from Crook, England

    @bt_uk False alarm, it was a nice neighbour dropping off a Christmas card - I saw an Openreach van down the road and assumed that you had actually done something!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LDdex LDdex (@LDdex) reported

    @bt_uk no faults listed, but when I do check on my broadband it says there may be a fault and it runs tests and turns of my hub but when it powers up, I have to start the problem solving from the start.

  • davetheblue690 Davetheblue69.5 (@davetheblue690) reported

    @IanDarke You really despise City don’t you fella, can’t wait to cancel @btsport later…

  • GeorgeS79826261 Frank Van Castle 🇬🇧🇳🇱 (@GeorgeS79826261) reported

    @cccammy1 @btbusinesscare @BTBusiness They will blame the virus but in reality that's just piss poor customer service.

  • AIFaulkner930 Andrea Faulkner (@AIFaulkner930) reported

    @bt_uk how is it acceptable leaving old people without phonelines, welfare team checked line remotely and said it’s all good, we went through this Thursday and the call out yesterday never happened and now they can’t send someone til Tuesday… not happy!

  • TypicalJackie_ Jackie Balchin (@TypicalJackie_) reported

    @bt_uk @bt_uk I sent my old kit back and can see it was delivered to you on the 5th but had a text from you on Friday saying you don' t have it. Can you help?

  • cccammy1 Mr Calder (@cccammy1) reported

    Now 12 days without office telephone lines or broadband. @btbusinesscare @BTBusiness really know how to treat paying customers. Example - Sat appointment between 8 and 1pm with the engineer. Sat in work all morning, they never showed. Great customer relations they have.

  • joe_brandon841 Joe Brandon 84 (@joe_brandon841) reported

    @bt_uk Indeed it is. @SkyUK told me that the reason I was having problems downloading my favourite crime drama ( the Sopranos) was due to compatibility problems with BT. I don't have problems with @primevideouk.

  • SaraDonetto Sara Donetto (@SaraDonetto) reported

    Dear BTsport commentators, your support of ACMilan was outrageous. I subscribed by mistake and I’m glad I cancelled. So sorry you’re so profoundly disappointed but #FORZANAPOLISEMPRE

  • SketchLisa Lisa Harding (@SketchLisa) reported

    @Steveplfc @bt_uk Well they don't seem to be able to fix it and it has been like this since August

  • Monica10203756 Miss Monica hates Kirsty Butler@pdsa (@Monica10203756) reported

    @bt_uk Just been told by my mum that you have credited £8.06 for not fixing her phone within 2days. So the fact it was nearer 6 days and you were keeping updated by leaving messages on a phone that's not working has been ignored. Again well done for rubbish customer service.