BT (British Telecom) Outage Report in Witton-le-Wear, County Durham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Witton-le-Wear, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Witton-le-Wear and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 16: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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E-mail (12%)
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Phone (7%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Witton-le-Wear, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Barnard Castle, Chester-le-Street, Durham, Newton Aycliffe, Crook and Darlington.
| City | Problem Type | Report Time |
|---|---|---|
 Barnard Castle |
Internet | |
| Chester-le-Street |
Internet | |
| Durham |
Total Blackout | |
| Chester-le-Street |
Wi-fi | |
| Newton Aycliffe |
Phone | |
| Durham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Witton-le-Wear, England
Latest outage, problems and issue reports in Witton-le-Wear and nearby locations:
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Dave
(@D4v3_d) reported
from
Darlington, England
@bt_uk evening... Hoping you can help, we are due to have full fibre installed next week, the service is provided via the telegraph pole in the rear alley, is it possible for the engineer to run the cable over the roof and install the ont at the front of the house? Thanks
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Paul Rutherford
(@Rutherford_Paul) reported
from
Darlington, England
@bt_uk No its not a business account. I just run a part time casual business via eBay. It’s not my main job. Plus transferring me would just be passing the issue on to someone else. However please feel free to ask colleagues for suggestions on how to fix this situation.
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Paul Rutherford
(@Rutherford_Paul) reported
from
Darlington, England
@bt_uk If eBay works on my laptop & iPhone on a non-BT wifi (I haven’t confirmed this yet) then it is definitely something with BT. Especially as all other websites & apps work fine. I run a part time business on eBay so I won’t tolerate this issue for too long before I change provider.
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Paul Rutherford
(@Rutherford_Paul) reported
from
Darlington, England
@bt_uk How will clearing the cache on the laptop help my iPhone though? BT appear to be blocking the access. To confirm this theory I am going to go to my friends house and connect to their Wi-Fi. If I can access eBay on there Wi-Fi it is definitely a BT issue.
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Paul Mackie
(@paulmac708) reported
from
Consett, England
@bt_uk Don't suppose you're having any issues in the Consett area are you? My internet connection just disappeared
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Chris
(@CJXXXXW) reported
from
Darlington, England
@bt_uk Hi saying no known issues but for the last hour it’s been offline and back online must be 10/15 times at least
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Stuart Blackburn
(@stu_blackburn) reported
from
Darlington, England
@bt_uk is there a problem with broadband in the DL3 area, I'm not connected to the Internet? Thank you.
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@bt_uk broadband outage in DH77DD affecting *both* BT and Sky customers. According to Sky (your website doesn’t acknowledge it) since 11:30 last night. What’s going on?
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Mike Charlston
(@mikecharlston) reported
from
Witton-le-Wear, England
@bt_uk We currently have @skytv but after a week of little to no signal, the sky engineers have confirmed it’s an issue with trees out issue of our garden so sky looks like a no go! We currently have sky q in three rooms, do bt allows three boxes in the same house??
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)
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Steve Wallwork
(@stevewallwork) reported
from
Annfield Plain, England
@lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.
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X-CEL Solutions
(@X_CELsolutions) reported
from
Darlington, England
Can you give me some technical advice please @bt_uk I'm wanting to connect a 2.4ghz wifi alarm security system to your Smart hub 2. Is it possible to separate your dual frequency to allow me to do this? #TechSupport #Advice #Help
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Dr Peter Hoare ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?
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Chris Wilks
(@1972wilksy) reported
from
Chilton, England
@bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy
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Chris Wilks
(@1972wilksy) reported
from
Chilton, England
@bt_uk @BTCare Hi. Got problem with my broadband which one of your advisers told me on the phone is getting fixed. But I'm not getting unlimited 4g that I should be getting on my halo account. Spoke to 2 advisors and still hasn't been sorted despite them both promising to
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Daniel Jenks
(@DanielJenks89) reported
from
Sunderland Bridge, England
@bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?
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CushdelaCush
(@cushdela) reported
from
Darlington, England
Ahh Jenas shut ******** up... Was wondering how long it would take before the Bruce arse licking started! #NUFC #BTsport
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Helen Davis
(@hippodarlo) reported
from
Darlington, England
@btsport The dubbed crowd is awful, might as well watch FIFA 2020
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark
(@Walesguy2) reported
@ivinsp @FutureDarren @btbusinesscare You’re a star!! Thank you. Spoken to Ankul, Rushsli, Snehit, Sreya, Muskan just this week. Not one had bothered to move this forward or get back to me. Awful.
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Mark
(@Walesguy2) reported
@FutureDarren @btbusinesscare I mean the “help centre” in India is absolutely dreadful. Mind boggling incompetence and quite happy to lie to customers. I don’t know why @Ofcom don’t do anything!!!
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Darren the new me.💜❤💙💚🧡🙏
(@FutureDarren) reported
@Walesguy2 @btbusinesscare BT as Multi National Conglomerate should be held accountable for so many faults and errors,…..but yet, here they still are!
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Mark
(@Walesguy2) reported
@ccshoreditch @btbusinesscare In over 20 years of running businesses @BTBusiness is the worst company I’ve ever come across. No comprehension of the havoc they cause. They take responsibility for nothing. Just don’t care.
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Mark
(@Walesguy2) reported
Why didn’t Ankul from customer support keep his promise to contact me yesterday @btbusinesscare ? My business has been without a phone line or WiFi for seven days. We can’t operate. Business care? That’s a joke isn’t it. Dreadful.
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Rich Harris
(@RichCmiHarris) reported
@btbusinesscare how do I process a complaint please.
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ADHD Will 🇺🇦 #FBPE #BLM 🇺🇦
(@adhdiwill) reported
@btbusinesscare I think the problem is you say you want us to lock in a better deal, by renewing our contract, but you’re accidentally showing us the deals only available to new customers. Who am I supposed to complain to about this? Is it ofcom? Trading standards?
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Delna
(@Delna1234) reported
@jonesrachelann @btbusinesscare @Keir_Starmer Just occurred to me that I’ve heard of a number of people having problems with O2 and Virgin. All having difficulty with problems re getting through to call centres . O2 keep saying caller failed the security test until they threatened complaint
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Jim Morrison
(@jim_morrison123) reported
@jonesrachelann @btbusinesscare Hi Rachel Did you get it sorted? We are in the same boat. The sales are great but then the technical support in India is useless. We are on the 7th week and its still not working. I think I have made 40-50 calls in total and its still not working.
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Dave Goodhand
(@Dave_Goodhand) reported
@btbusinesscare Hi I work for a local council, I'm trying to help a customer with an address for some stables, BT say they need an address for a connection, but stables aren't something which Royal Mail would issue an address to, How does BT deal with these situations? Thanks