BT (British Telecom)

BT (British Telecom) Outage Report in Darlington, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Darlington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Darlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Darlington, England 05/14/2025 09:55

May 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Darlington, England

The most recent BT (British Telecom) outage reports came from the following cities: Stockton-on-Tees, Darlington, Billingham and Newton Aycliffe.

Loading map, please wait...
City Problem Type Report Time
United KingdomStockton-on-Tees Wi-fi
United KingdomStockton-on-Tees E-mail
United KingdomStockton-on-Tees Internet
United KingdomDarlington Phone
United KingdomBillingham Wi-fi
United KingdomNewton Aycliffe Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Darlington, England

Latest outage, problems and issue reports in Darlington and nearby locations:

  • Colin_E_Hicks Colin Hicks (@Colin_E_Hicks) reported from Richmond, England

    . @bt_uk Totally let down by BT. No email since 11th Nov. In a loop between 'Tech team in India' and constantly explaining the problem to UK call centres who 'can't contact the team'. Always tomorrow. Causing extreme personal & financial probs. Media next, Im out of patience!

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @bt_uk Very disappointed at the customer service received after a phone call my wife made regarding our current broadband contract. Staff member was very patronising and unhelpful especially considering we have been BT customers for 20 years.

  • MissLWrighty Wrighty (@MissLWrighty) reported from Darlington, England

    What would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv

  • ha66ie Paul Haggie (@ha66ie) reported from Stockton-on-Tees, England

    @bt_uk hi team. My partner has a work mobile connected to BT. However the mobile phone signal is very poor indoors for call quality. I've searched online and found people who have a signal assist box. Is this available? We are broadband customers. Thank you.

  • elliott_finlay Finlay Elliott (@elliott_finlay) reported from Newton Aycliffe, England

    @bt_uk Switch Internet off we are closing it down due to the press option 1or 2 usual scam calling stuff

  • 1972wilksy Chris Wilks (@1972wilksy) reported from Chilton, England

    @bt_uk @BTCare Hi. Got problem with my broadband which one of your advisers told me on the phone is getting fixed. But I'm not getting unlimited 4g that I should be getting on my halo account. Spoke to 2 advisors and still hasn't been sorted despite them both promising to

  • JillButt Jill Butterwick (@JillButt) reported from Stockton-on-Tees, England

    @bt_uk internet access down. Went to parents house in same street and theirs is down too

  • cushdela CushdelaCush (@cushdela) reported from Darlington, England

    Ahh Jenas shut ******** up... Was wondering how long it would take before the Bruce arse licking started! #NUFC #BTsport

  • AB_Racing1 Andrew Barker (@AB_Racing1) reported from Scorton, England

    Is there a bigger shower of **** going then @bt_uk , if so I have dealt with them

  • Mrsthirsty1 Hilda Hirst (@Mrsthirsty1) reported from Ingleby Barwick, England

    @bt_uk Hi , no I called twice to place the order. Have wasted so much time already. Think its best to cancel & start again. Am not sure I want to move with @bt_uk .

  • elliott_finlay Finlay Elliott (@elliott_finlay) reported from Newton Aycliffe, England

    Hi @bt_uk is this number your representative 01963439160 phoned me not your customer so probably scam

  • stu_blackburn Stuart Blackburn (@stu_blackburn) reported from Darlington, England

    @bt_uk is there a problem with broadband in the DL3 area, I'm not connected to the Internet? Thank you.

  • Yate5y Yatesy (@Yate5y) reported from Darlington, England

    @bt_uk Well I want to save bt money, save plastic and package and make the world a better place. You don't send me a plastic hub and I don't need to pay a tenner for it. 100% having my pants taken down paying ten pound for delivery

  • mikecharlston Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @bt_uk We currently have @skytv but after a week of little to no signal, the sky engineers have confirmed it’s an issue with trees out issue of our garden so sky looks like a no go! We currently have sky q in three rooms, do bt allows three boxes in the same house??

  • spot270 Lee Pearson (@spot270) reported from Richmond, England

    @oliver_collings @bt_uk Talk talk mate. Stuff them. Customer loyalty is dead. Ask avaia

  • BettybobRogers Liz (@BettybobRogers) reported from Stockton-on-Tees, England

    @bt_uk can you help? My dad it seems has not had a bill sent to him for many years, yet is paying by direct debit monthly for services - we don’t know what.

  • AlisonBLowndes Alison B. Lowndes ✿ (@AlisonBLowndes) reported from Newsham, England

    Hey @bt_uk tel. 07459814004 just called my home saying my line is being hacked bla bla bla & asking me to share IP addresses. Actual woman (Indian) so organised. Please issue #scam warning. #ScamAlert

  • hippodarlo Helen Davis (@hippodarlo) reported from Darlington, England

    @btsport The dubbed crowd is awful, might as well watch FIFA 2020

  • X_CELsolutions X-CEL Solutions (@X_CELsolutions) reported from Darlington, England

    Can you give me some technical advice please @bt_uk I'm wanting to connect a 2.4ghz wifi alarm security system to your Smart hub 2. Is it possible to separate your dual frequency to allow me to do this? #TechSupport #Advice #Help

  • 1972wilksy Chris Wilks (@1972wilksy) reported from Chilton, England

    @bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • fatreg fatreg (@fatreg) reported

    @bt_uk Hi. I have no BT sport service or BT tv for that matter but I want sport ultimate without changing tv/broadband

  • HelenMaryPike #TeamNicola #TeamMeghan (@HelenMaryPike) reported

    @bt_uk Well, previous experience indicates I'm more likely to fly to the moon than get help from BT!

  • ruthdfreedman Ruth Freedman (@ruthdfreedman) reported

    @BTCare I am at a total loss where to go with landline problems. Totally frustrated after a completely unsatisfactory engineer appointment today. Possibly the 20th time I have reported the same problem. Perhaps time for me to contact @Ofcom

  • erdiliel83 Erdiliel (@erdiliel83) reported

    @bt_uk I am checking online and get the same error message. I really don’t want to call your hotline, I have nothing but bad experiences on that front and really don’t have hours to waste available! 🙈 can’t you just actually show me my deals online??

  • ChrisFo00415580 Chris Fong (@ChrisFo00415580) reported

    @bt_uk You rubbish BT I joined for broadband ,hub flash like a Christmas tree every 2 hours every single day . Sent 2 engineers and can’t fix the problem . Told me I cannot cancel it unless I pay £150 termination fee ,contract only guarantee speed but not connection !

  • PredzZHD PredzZHD🇯🇲🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@PredzZHD) reported

    I'm itching to stream!!! Can't wait for @bt_uk to fix my Internet tomo🤞🏾

  • AndyrooDavies Andy Davies (@AndyrooDavies) reported

    @bt_uk Hi Elaine, thanks for message and work on this. I’ve decided to have VirginMedia installed as they were able to install yesterday at short notice so would like to cancel my BT order. Appreciate your efforts in trying to move this forward. Thanks

  • LBNMIN linda (@LBNMIN) reported

    @bt_uk save me - three engineer visits and still slow broadband 0.8-1.1 MB/s and you’ve closed my fault saying it’s fixed!!!! Yet u keep another fault open of “no dial tone” - I never had that fault. Come on BT help me help you - please fix my broadband

  • pete_savin Pete Savin (@pete_savin) reported

    Oh Joy @bt_uk have fixed my internet so well it now runs even slower and they sorted out the issue with the landline by removing it completely so I have no outside line 🤔🥴

  • DavidGeeky GeekyDavid (@DavidGeeky) reported

    @bt_uk how long will bt internet be down for sorry? Been having upload speed problems to Twitch when streaming