BT (British Telecom)

BT (British Telecom) Outage Report in Darlington, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Darlington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Darlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Darlington, England 11/20/2025 10:00

November 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Darlington, England

The most recent BT (British Telecom) outage reports came from the following cities: Shildon and Stockton-on-Tees.

Loading map, please wait...
City Problem Type Report Time
United KingdomShildon E-mail
United KingdomStockton-on-Tees Internet
United KingdomCatterick Wi-fi
United KingdomCatterick Internet
United KingdomNewton Aycliffe Internet
United KingdomBishop Auckland Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Darlington, England

Latest outage, problems and issue reports in Darlington and nearby locations:

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @bt_uk Very disappointed at the customer service received after a phone call my wife made regarding our current broadband contract. Staff member was very patronising and unhelpful especially considering we have been BT customers for 20 years.

  • BettybobRogers Liz (@BettybobRogers) reported from Stockton-on-Tees, England

    @bt_uk can you help? My dad it seems has not had a bill sent to him for many years, yet is paying by direct debit monthly for services - we don’t know what.

  • X_CELsolutions X-CEL Solutions (@X_CELsolutions) reported from Darlington, England

    Can you give me some technical advice please @bt_uk I'm wanting to connect a 2.4ghz wifi alarm security system to your Smart hub 2. Is it possible to separate your dual frequency to allow me to do this? #TechSupport #Advice #Help

  • MissLWrighty Wrighty (@MissLWrighty) reported from Darlington, England

    What would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv

  • hippodarlo Helen Davis (@hippodarlo) reported from Darlington, England

    @btsport The dubbed crowd is awful, might as well watch FIFA 2020

  • cushdela CushdelaCush (@cushdela) reported from Darlington, England

    Ahh Jenas shut ******** up... Was wondering how long it would take before the Bruce arse licking started! #NUFC #BTsport

  • mikecharlston Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @bt_uk We currently have @skytv but after a week of little to no signal, the sky engineers have confirmed it’s an issue with trees out issue of our garden so sky looks like a no go! We currently have sky q in three rooms, do bt allows three boxes in the same house??

  • Yate5y Yatesy (@Yate5y) reported from Darlington, England

    @bt_uk Well I want to save bt money, save plastic and package and make the world a better place. You don't send me a plastic hub and I don't need to pay a tenner for it. 100% having my pants taken down paying ten pound for delivery

  • Jono_1987 Jono (@Jono_1987) reported from Ingleby Barwick, England

    @btsport @WWEUK Thank god for that I don’t have to see this shit anymore

  • 1972wilksy Chris Wilks (@1972wilksy) reported from Chilton, England

    @bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy

  • 1972wilksy Chris Wilks (@1972wilksy) reported from Chilton, England

    @bt_uk @BTCare Hi. Got problem with my broadband which one of your advisers told me on the phone is getting fixed. But I'm not getting unlimited 4g that I should be getting on my halo account. Spoke to 2 advisors and still hasn't been sorted despite them both promising to

  • ha66ie Paul Haggie (@ha66ie) reported from Stockton-on-Tees, England

    @bt_uk hi team. My partner has a work mobile connected to BT. However the mobile phone signal is very poor indoors for call quality. I've searched online and found people who have a signal assist box. Is this available? We are broadband customers. Thank you.

  • Colin_E_Hicks Colin Hicks (@Colin_E_Hicks) reported from Richmond, England

    . @bt_uk Totally let down by BT. No email since 11th Nov. In a loop between 'Tech team in India' and constantly explaining the problem to UK call centres who 'can't contact the team'. Always tomorrow. Causing extreme personal & financial probs. Media next, Im out of patience!

  • AB_Racing1 Andrew Barker (@AB_Racing1) reported from Scorton, England

    Is there a bigger shower of **** going then @bt_uk , if so I have dealt with them

  • stu_blackburn Stuart Blackburn (@stu_blackburn) reported from Darlington, England

    @bt_uk is there a problem with broadband in the DL3 area, I'm not connected to the Internet? Thank you.

  • elliott_finlay Finlay Elliott (@elliott_finlay) reported from Newton Aycliffe, England

    @bt_uk Switch Internet off we are closing it down due to the press option 1or 2 usual scam calling stuff

  • spot270 Lee Pearson (@spot270) reported from Richmond, England

    @oliver_collings @bt_uk Talk talk mate. Stuff them. Customer loyalty is dead. Ask avaia

  • elliott_finlay Finlay Elliott (@elliott_finlay) reported from Newton Aycliffe, England

    Hi @bt_uk is this number your representative 01963439160 phoned me not your customer so probably scam

  • JillButt Jill Butterwick (@JillButt) reported from Stockton-on-Tees, England

    @bt_uk internet access down. Went to parents house in same street and theirs is down too

  • Mrsthirsty1 Hilda Hirst (@Mrsthirsty1) reported from Ingleby Barwick, England

    @bt_uk Hi , no I called twice to place the order. Have wasted so much time already. Think its best to cancel & start again. Am not sure I want to move with @bt_uk .

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PremierCorrupt1 Premier Corruption (@PremierCorrupt1) reported

    @bt_uk Why not sort your crap new email out first?

  • Joanne11889430 Joanne (@Joanne11889430) reported

    @bt_uk Can you tell me why my internet is down please and when it will be sorted. I did send you a private message

  • CUnarmed CUnarmed 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@CUnarmed) reported

    @loggerz @bt_uk I've tired Vodaphone, sky and bt in the last 3 months and im having the same issues all the time

  • LesleyK59630557 Lesley Kelly (@LesleyK59630557) reported

    @btbusinesscare what a shocking service from BT all round! Service started going wrong March this year! 4 engineers later still not fixed! 5th engineer supposed to come today but no show! Having a small business this has been very costly for me! Now looking for decent provider!

  • Mrsjgriffiths2 Mrs j griffiths (@Mrsjgriffiths2) reported

    @bt_uk @Cymru Knee benders. 😡😡 will never watch knee benders. Rather watch a mans game. Rugby.

  • MrSaffron Andrew Ferguson OBE (@MrSaffron) reported

    @bt_uk Others on lingfield exchange with FTTP having issues. So likely a headend or core issue since ONT are up and running. Online chat said as fttp and they are fttc cannot help.

  • youtrubes Trubes (@youtrubes) reported

    @Jayem80 @btsport Oh yes, I played football with the manager so even at 16/17 had no issues getting in there, which was handy

  • Verscuse 🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported from Chelmsford, England

    @KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?

  • myism AntNW2 (@myism) reported

    @bt_uk I pay a premium for your service and encounter continuous broadband failures. Why?

  • Sandi_L_DS SandiDurnford-Slater (@Sandi_L_DS) reported

    @btbusinesscare @OpenreachHelp #shoutout to Engineer Clive Plummer who stayed until 18:30 on Friday to get to the root of the issue. Basically the cabling on our street is too old and not sufficiently support Business Broadband promised speeds. After 4 engineers we finally get an honest answer.