BT (British Telecom)

BT (British Telecom) Outage Report in Darlington, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Darlington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Darlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Darlington, England 03/21/2026 19:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Darlington, England

Latest outage, problems and issue reports in Darlington and nearby locations:

  • beck5ter Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England

    @bt_uk Not to worry, I knew it was a scam straight away, as I am not currently a @bt_uk customer but this will be changing shortly as @Virgin is like having no internet we all use 4g !!

  • Colin_E_Hicks Colin Hicks (@Colin_E_Hicks) reported from Richmond, England

    . @bt_uk Totally let down by BT. No email since 11th Nov. In a loop between 'Tech team in India' and constantly explaining the problem to UK call centres who 'can't contact the team'. Always tomorrow. Causing extreme personal & financial probs. Media next, Im out of patience!

  • beck5ter Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England

    @gaznolan @bt_uk @Virgin @richardbranson @libertyglobal Cheers Gaz!! In that case @libertyglobal your Wi-Fi and internet is terrible, spend less on fancy adverts and more on infrastructure and getting your product as advertised, we really shouldn't have to have mobile data on in our own house

  • Jono_1987 Jono (@Jono_1987) reported from Ingleby Barwick, England

    @btsport @WWEUK Thank god for that I don’t have to see this shit anymore

  • JillButt Jill Butterwick (@JillButt) reported from Stockton-on-Tees, England

    @bt_uk internet access down. Went to parents house in same street and theirs is down too

  • BettybobRogers Liz (@BettybobRogers) reported from Stockton-on-Tees, England

    @bt_uk can you help? My dad it seems has not had a bill sent to him for many years, yet is paying by direct debit monthly for services - we don’t know what.

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @bt_uk Very disappointed at the customer service received after a phone call my wife made regarding our current broadband contract. Staff member was very patronising and unhelpful especially considering we have been BT customers for 20 years.

  • Yate5y Yatesy (@Yate5y) reported from Darlington, England

    @bt_uk Well I want to save bt money, save plastic and package and make the world a better place. You don't send me a plastic hub and I don't need to pay a tenner for it. 100% having my pants taken down paying ten pound for delivery

  • beck5ter Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England

    @bt_uk I certainly will, as no matter how many phone calls to @virgin nothing improves, my kids have to use data on their telephones, Virgin Media's Wi-Fi and internet is terrible @richardbranson

  • Mrsthirsty1 Hilda Hirst (@Mrsthirsty1) reported from Ingleby Barwick, England

    @bt_uk Hi , no I called twice to place the order. Have wasted so much time already. Think its best to cancel & start again. Am not sure I want to move with @bt_uk .

  • elliott_finlay Finlay Elliott (@elliott_finlay) reported from Newton Aycliffe, England

    @bt_uk Switch Internet off we are closing it down due to the press option 1or 2 usual scam calling stuff

  • cushdela CushdelaCush (@cushdela) reported from Darlington, England

    Ahh Jenas shut ******** up... Was wondering how long it would take before the Bruce arse licking started! #NUFC #BTsport

  • mikecharlston Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @bt_uk We currently have @skytv but after a week of little to no signal, the sky engineers have confirmed it’s an issue with trees out issue of our garden so sky looks like a no go! We currently have sky q in three rooms, do bt allows three boxes in the same house??

  • MissLWrighty Wrighty (@MissLWrighty) reported from Darlington, England

    What would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv

  • spot270 Lee Pearson (@spot270) reported from Richmond, England

    @oliver_collings @bt_uk Talk talk mate. Stuff them. Customer loyalty is dead. Ask avaia

  • 1972wilksy Chris Wilks (@1972wilksy) reported from Chilton, England

    @bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy

  • elliott_finlay Finlay Elliott (@elliott_finlay) reported from Newton Aycliffe, England

    Hi @bt_uk is this number your representative 01963439160 phoned me not your customer so probably scam

  • X_CELsolutions X-CEL Solutions (@X_CELsolutions) reported from Darlington, England

    Can you give me some technical advice please @bt_uk I'm wanting to connect a 2.4ghz wifi alarm security system to your Smart hub 2. Is it possible to separate your dual frequency to allow me to do this? #TechSupport #Advice #Help

  • hippodarlo Helen Davis (@hippodarlo) reported from Darlington, England

    @btsport The dubbed crowd is awful, might as well watch FIFA 2020

  • 1972wilksy Chris Wilks (@1972wilksy) reported from Chilton, England

    @bt_uk @BTCare Hi. Got problem with my broadband which one of your advisers told me on the phone is getting fixed. But I'm not getting unlimited 4g that I should be getting on my halo account. Spoke to 2 advisors and still hasn't been sorted despite them both promising to

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • andrewcaerlyr Andrew Davies (@andrewcaerlyr) reported

    @bt_uk Not fixed yet Mat. Can u imagine how annoying it is to get 3 texts yesterday saying 'great news, it's fixed' when it isn't. Agents ring back without any prep at all saying "what seems to be the problem." This is after three weeks. I am appalled. Soviet era service @OpenreachHelp

  • Helenkroon1 Helen Kroon 💙 (@Helenkroon1) reported

    @JanetBloomfie12 @bt_uk That's shockingly bad Jan!

  • Michael23529243 Michael Kiernan (@Michael23529243) reported

    @bt_uk And yet I am treated like this… Cut my services, do what you need to do, I no longer care. I have lost all faith in a company that I thought would be there to help me no matter what

  • jayde1503 Jason Thrower (@jayde1503) reported

    @clarap79 @BTCare Hello, not sure if this will help or not but can you not hotspot from a phone to your sons iPad while waiting?

  • MikeGalloway Mike Galloway (@MikeGalloway) reported

    @bt_uk Earlier today after what seemed like being transferred between 5 different call centre queues I was answered by one of your Indian call centres. I should have been called back within 1 hour (14:35) but still not heard back. Why is it that BT is now worst in the UK?

  • realmagicstu MagicStu (@realmagicstu) reported

    @bt_uk You just litterly bloody lied to me in dms. I was assured by your engineer today my service would be restored!!! You the worst company i have ever dealt with.🤬

  • pmar119000 pedro martinez (@pmar119000) reported

    @btbusinesscare Hello! Will you answer my enquiries? I called three times and was told someone would call me back but that never happened. Starting to be fed up with your attention…

  • bansealgair gilly diviani (@bansealgair) reported

    how many Open Reach vans does it take to fix bt broadband in Bowmore? 3 at the foot of the Marine @bt_uk broadband down since Friday

  • Old__Crusty Old_Crusty (@Old__Crusty) reported

    So fed-up of @bt_uk telling me that @OpenreachHelp have fixed my broadband when they have not. What a couple of useless organisation. I exclude the first engineer, problem is no continuity of engineers

  • Evans19Jayne jayne tripp (@Evans19Jayne) reported

    @bt_uk Bill no M129SL gb 10992985 ann Howard she was charged 54.60 instead of 35.10 for a late payment. She didn't receive any reminder or letter due to postal strike. Times are hard and this feels a little excessive considering she has been a loyal customer.