BT (British Telecom) Outage in Darlington, England

@bt_uk hi team. My partner has a work mobile connected to BT. However the mobile phone signal is very poor indoors for call quality. I've searched online and found people who have a signal assist box. Is this available? We are broadband customers. Thank you.

@bt_uk We currently have @skytv but after a week of little to no signal, the sky engineers have confirmed it’s an issue with trees out issue of our garden so sky looks like a no go! We currently have sky q in three rooms, do bt allows three boxes in the same house??

Can you give me some technical advice please @bt_uk I'm wanting to connect a 2.4ghz wifi alarm security system to your Smart hub 2. Is it possible to separate your dual frequency to allow me to do this? #TechSupport #Advice #Help

@bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy

@bt_uk @BTCare Hi. Got problem with my broadband which one of your advisers told me on the phone is getting fixed. But I'm not getting unlimited 4g that I should be getting on my halo account. Spoke to 2 advisors and still hasn't been sorted despite them both promising to

@bt_uk can you help? My dad it seems has not had a bill sent to him for many years, yet is paying by direct debit monthly for services - we don’t know what.

Ahh Jenas shut ******** up... Was wondering how long it would take before the Bruce arse licking started! #NUFC #BTsport

@oliver_collings @bt_uk Talk talk mate. Stuff them. Customer loyalty is dead. Ask avaia

@btsport The dubbed crowd is awful, might as well watch FIFA 2020

What would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv

@bt_uk Hi , no I called twice to place the order. Have wasted so much time already. Think its best to cancel & start again. Am not sure I want to move with @bt_uk .

. @bt_uk Totally let down by BT. No email since 11th Nov. In a loop between 'Tech team in India' and constantly explaining the problem to UK call centres who 'can't contact the team'. Always tomorrow. Causing extreme personal & financial probs. Media next, Im out of patience!

@bt_uk Well I want to save bt money, save plastic and package and make the world a better place. You don't send me a plastic hub and I don't need to pay a tenner for it. 100% having my pants taken down paying ten pound for delivery

@bt_uk internet access down. Went to parents house in same street and theirs is down too

@bt_uk Switch Internet off we are closing it down due to the press option 1or 2 usual scam calling stuff

Hi @bt_uk is this number your representative 01963439160 phoned me not your customer so probably scam

@bt_uk Very disappointed at the customer service received after a phone call my wife made regarding our current broadband contract. Staff member was very patronising and unhelpful especially considering we have been BT customers for 20 years.

@btsport @WWEUK Thank god for that I don’t have to see this shit anymore

@gaznolan @bt_uk @Virgin @richardbranson @libertyglobal Cheers Gaz!! In that case @libertyglobal your Wi-Fi and internet is terrible, spend less on fancy adverts and more on infrastructure and getting your product as advertised, we really shouldn't have to have mobile data on in our own house

@bt_uk I certainly will, as no matter how many phone calls to @virgin nothing improves, my kids have to use data on their telephones, Virgin Media's Wi-Fi and internet is terrible @richardbranson

@BTCare I logged an ongoing fault on my line (no dial tone) 20/7/21, still not fixed, I have looked on ‘track fault’ and it says I had told you fault is fixed on 25/7/21, which I did not! The fault is exactly the same, nothing been done to fix it at all! Very poor service BT.

@bt_uk are a joke. Sell you broadband based on a delivery date then change it. Nothing you can do. Managers hide can’t speak to open reach and customer service people are incompetent

@bt_uk are a shambles. Sell you broadband based on a delivery date then change it. Can’t speak to managers or Open Reach. They hide behind incompetent customer service operatives who can’t do anything

@mana_rugby @WorldRugby @SixNationsRugby What that the 6 Nations was on Amazon this year? A streaming service with no broadcasting experience. It was **** coverage vaguely saved by the fact it wasn't double paywalled by the 1/2 arsed BTSport.

@bt_uk Just received an email advising to click a link to look at my recontract offers but it shows three accounts under my name and when I click the one which relates to my broadband, I get an error saying you can't show me my offers (same with the other accounts). Can you help?

@btsport 3 weeks in a row there's been issue watching @WWE on your channel and yesterday mid show UFC came on! Csm you please fix it? It's irritating missing parts of RAW

@OpenreachHelp Hi. My parents moved from @Plusnet FTTC to @bt_uk FTTP. It was due for install today, but BT got the dates wrong. Plusnet was cut off today and BT isn't live until mid-August. They've moved back to Plusnet, but it's ~10 days to reactivate. Can you help please?

@OpenreachHelp Hi. My parents moved from @plusnethelp FTTC to @bt_uk FTTP. It was due for install today, but BT got the dates wrong. Plusnet was cut off today and BT isn't live until mid-August. They've moved back to Plusnet, but it's ~10 days to reactivate. Can you help please?

@bt_uk No contact made this far. Unacceptable. Please advise how this can be further escalated. The mounting evidence of dreadful service from BT is truly worrying.

@bt_uk I HAVE NO SIGNAL