BT (British Telecom) Outage in Richmond, North Yorkshire, England

@_Karen_C_ @bt_uk Yep. Scammers...just put the phone down if they ring again. xx

Ffs - @btsportfootball @btsport why is channel 409 blank - pay enough for this service - not good enough

Oh and Thankyou @btsport an hour long phone call and a payment and we watched it on our phones in the end because it never came on...what a piss take

@Millz_10 @btsport No we’ve got nothing ....pretty crap! I know it’s the undercards but you’ve paid for it so wanna watch it x

@BTCare please pass a message onto this chap; Nick Lane Managing Director, Customer Care your service is poor people don’t call back when they promise

@BTCare 2nd time I have been promised a call from BT to sort my issues, guess what no one called, how do you rate that service ?

@BTCare when I had issues and contacted you 3 times Friday and Saturday. You will get a call Mr Hadland from a manager on Sunday to resolve your issue. Your words not mine. All day on my day off I have waited. Guess what no call. Proof of how bad you are, shocking service

@BTCare been on hold for ages and your music is as bad as the service you provide #poorserviceproviders

@BTCare not happy with the way you treat your customers you fail to notify them of price increases and when I contact you my claims are dismissed. **** Turpin Eire a mask when he robbed people#burglars

@SwfcVinnie @BigDramaShowAP @BTCare @Mohamma42345401 It would appear so, who ******** would want to subscribe to that shite???

@bt_uk please can someone help me regarding a free Xbox after signing up for broadband, I've lost count of the number of calls I've made with no progress made

@bt_uk is literally the worst internet provider I've ever had , wtaf

@bt_uk I have had two engineer appointments cancelled on me; 1st without notice (found out on the system when he never arrived), the other at 5pm on the day he was due to arrive by 6pm. Complaint logged in the system but you are on the verge of losing a customer of 16 years 🤬🤬

@bt_uk @bt_uk I talked to the loyalty team and was supposed to get a call back today at 4pm. It never happened... I'm quite disappointed as the lady I was speaking to sounded quite reassuring and tried to convince me after she talks to her manager I might be able to get a better deal...

@bt_uk disgusting customer service re overcharge. Chat and phone resulted in broken promises and returned call that never happened. Hate lies. You are rip off business that don't care. I will be taking this further. Hope @MoneyTelegraph take note.

@joelycett @BTCare @bt_uk are the worst company I’ve had to deal with via live chat.Had a broadband issue, you get standard responses & then they cut chat off before you can query any further.

Well done to Rachel @BTCare complaints Review Service, for resolving my issue about being charged for @BTSportSPFL Thank you.

@bt_uk We were told we couldn’t place an order for a hub without @OpenreachHelp connecting us to the network, so no hub currently on order.

@bt_uk No, I don’t always get letter as sometimes the postman puts them in the wrong box. I did ring up to discuss it & they said it would be £40-45 a month, which I was absolutley fine with . As you can imagine, I would never of agreed to £58 a month.

So disappointed with @bt_uk. Complained twice this month b/c our wifi cuts out. But our bill has still increased. Just spoke to someone & our options were £3 off our bill or another increase for a different service.