BT (British Telecom) outages and service status in Richmond, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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BT (British Telecom) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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X-CEL Solutions (@X_CELsolutions) reported from Darlington, EnglandCan you give me some technical advice please @bt_uk I'm wanting to connect a 2.4ghz wifi alarm security system to your Smart hub 2. Is it possible to separate your dual frequency to allow me to do this? #TechSupport #Advice #Help
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Paul Rutherford (@Rutherford_Paul) reported from Darlington, England@bt_uk If eBay works on my laptop & iPhone on a non-BT wifi (I haven’t confirmed this yet) then it is definitely something with BT. Especially as all other websites & apps work fine. I run a part time business on eBay so I won’t tolerate this issue for too long before I change provider.
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Alison B. Lowndes ✿ (@AlisonBLowndes) reported from Newsham, EnglandHey @bt_uk tel. 07459814004 just called my home saying my line is being hacked bla bla bla & asking me to share IP addresses. Actual woman (Indian) so organised. Please issue #scam warning. #ScamAlert
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Yatesy (@Yate5y) reported from Darlington, England@bt_uk Well I want to save bt money, save plastic and package and make the world a better place. You don't send me a plastic hub and I don't need to pay a tenner for it. 100% having my pants taken down paying ten pound for delivery
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Stuart Blackburn (@stu_blackburn) reported from Darlington, England@bt_uk is there a problem with broadband in the DL3 area, I'm not connected to the Internet? Thank you.
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CushdelaCush (@cushdela) reported from Darlington, EnglandAhh Jenas shut ******** up... Was wondering how long it would take before the Bruce arse licking started! #NUFC #BTsport
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nick briggs💙💛 (@nickbriggs72) reported from Startforth, EnglandNot into conspiracy theories, but decided to switch Broadband from @bt_uk to @skytv, BT were good & sorted out out leaving, so I thought, now got a text saying issue with the cease order failed and needed to phone back, strangely my BT phones now not working when I tried to call
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Paul Rutherford (@Rutherford_Paul) reported from Darlington, England@bt_uk How will clearing the cache on the laptop help my iPhone though? BT appear to be blocking the access. To confirm this theory I am going to go to my friends house and connect to their Wi-Fi. If I can access eBay on there Wi-Fi it is definitely a BT issue.
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Helen Davis (@hippodarlo) reported from Darlington, England@btsport The dubbed crowd is awful, might as well watch FIFA 2020
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Sam Johnson (@sammyhjohnson) reported from Thornton Steward, England@bt_uk I have just waited for 59 mins on the phone to try to speak with someone in Customer Services. How do you expect to keep customers with that service! How do you leave BT?? 🤬
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Helen (Barn Studio Signs) (@BarnStudioSigns) reported from Leyburn, England@_Karen_C_ @bt_uk Yep. Scammers...just put the phone down if they ring again. xx
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ian pollock (@ipolnufc) reported from Whorlton, EnglandFfs - @btsportfootball @btsport why is channel 409 blank - pay enough for this service - not good enough
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Colin Hicks (@Colin_E_Hicks) reported from Richmond, England. @bt_uk Totally let down by BT. No email since 11th Nov. In a loop between 'Tech team in India' and constantly explaining the problem to UK call centres who 'can't contact the team'. Always tomorrow. Causing extreme personal & financial probs. Media next, Im out of patience!
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Dave (@D4v3_d) reported from Darlington, England@bt_uk evening... Hoping you can help, we are due to have full fibre installed next week, the service is provided via the telegraph pole in the rear alley, is it possible for the engineer to run the cable over the roof and install the ont at the front of the house? Thanks
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Paul Rutherford (@Rutherford_Paul) reported from Darlington, England@bt_uk No its not a business account. I just run a part time casual business via eBay. It’s not my main job. Plus transferring me would just be passing the issue on to someone else. However please feel free to ask colleagues for suggestions on how to fix this situation.
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Lee Pearson (@spot270) reported from Richmond, England@oliver_collings @bt_uk Talk talk mate. Stuff them. Customer loyalty is dead. Ask avaia
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Wrighty (@MissLWrighty) reported from Darlington, EnglandWhat would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv
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Chris (@CJXXXXW) reported from Darlington, England@bt_uk Hi saying no known issues but for the last hour it’s been offline and back online must be 10/15 times at least
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Andrew Barker (@AB_Racing1) reported from Scorton, EnglandIs there a bigger shower of **** going then @bt_uk , if so I have dealt with them
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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star6 (@s_starrr6) reported@bt_uk unbelievable service, booked an engineer two weeks in advance only to be told now that ive been missed and the next time slot is in another two weeks! Can i get someone out quicker, atrocious
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Roibeard Mhuiris (@RMhuiris) reported@JimSpenceDundee @WeAreOpenreach @bt_uk 2) ...even though their network and ducts are right outside the properties the pole serves. They've caused so much trouble and wasted so much of my time, I've had to put the matter on hold. You can't allow anyone to disrupt your life to such an extent.
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Josh (@_JoshDenham) reportedHi guys, is there any reason why my Broadband Hub won't connect this evening? I've tried the usual off and on again, factory reset but no connection whatsoever! Please help? @bt_uk
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Brian McBride (@brian_mcbride1) reported@bt_uk @DMk03s This all very useful information @bt_uk but spread over so many pages & with 'drop down menus' does for some, with age related problems have problems navigating around the using BT Mobile abroad. Can it all be consolidated to a PDF to download & read at leisure?
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Helen Wakelam (@HelenWakelam) reported@bt_uk how do I get to speak with someone on the helpdesk about a broadband fault instead of dealing with a dreadful bot over text - disgraceful service?
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Roibeard Mhuiris (@RMhuiris) reported@JimSpenceDundee @WeAreOpenreach @bt_uk Important to add, and what makes it even more insane, I personally contacted their Chief Executive because the BT brand I buy my broadband service from (my contractual partner), had their complaints rejected and told me to do so. There was nothing further they could/would do.
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Gari MacColl (@JGMacColl) reported@bt_uk Hi. I'd like to not pay you over £70 a month for a copper wire broadband service and a landlines number. Can you tell me the best way to leave yourselves after 17 years?
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BT Business Care (@btbusinesscare) reported@ReformedMr @bt_uk Hi, I'm sorry to hear what is happening. We'd like to help. We've sent you a DM now. Thank you.
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Sem Essessi (@SemiEssessi) reported@bt_uk your customer service has gone right down the drain. your entire automated system is made of options that assume a million things that are not true for me. its just infuriating and you keep wasting my phone credit by failing to do basic back office jobs. call me ffs.
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mrchrisjohn (@mrchrisjohn) reported@bt_uk There is an issue with 2FA Your support team are having to turn off the 2FA security and will take 72 hours to resolve