BT (British Telecom) Outage in Richmond, North Yorkshire, England

. @bt_uk Totally let down by BT. No email since 11th Nov. In a loop between 'Tech team in India' and constantly explaining the problem to UK call centres who 'can't contact the team'. Always tomorrow. Causing extreme personal & financial probs. Media next, Im out of patience!

@bt_uk Well I want to save bt money, save plastic and package and make the world a better place. You don't send me a plastic hub and I don't need to pay a tenner for it. 100% having my pants taken down paying ten pound for delivery

@_Karen_C_ @bt_uk Yep. Scammers...just put the phone down if they ring again. xx

Ffs - @btsportfootball @btsport why is channel 409 blank - pay enough for this service - not good enough

Oh and Thankyou @btsport an hour long phone call and a payment and we watched it on our phones in the end because it never came on...what a piss take

@Millz_10 @btsport No we’ve got nothing ....pretty crap! I know it’s the undercards but you’ve paid for it so wanna watch it x

@BTCare please pass a message onto this chap; Nick Lane Managing Director, Customer Care your service is poor people don’t call back when they promise

@BTCare 2nd time I have been promised a call from BT to sort my issues, guess what no one called, how do you rate that service ?

@BTCare when I had issues and contacted you 3 times Friday and Saturday. You will get a call Mr Hadland from a manager on Sunday to resolve your issue. Your words not mine. All day on my day off I have waited. Guess what no call. Proof of how bad you are, shocking service

@BTCare been on hold for ages and your music is as bad as the service you provide #poorserviceproviders

@BTCare not happy with the way you treat your customers you fail to notify them of price increases and when I contact you my claims are dismissed. **** Turpin Eire a mask when he robbed people#burglars

@SwfcVinnie @BigDramaShowAP @BTCare @Mohamma42345401 It would appear so, who ******** would want to subscribe to that shite???

actually can’t be arsed with how crap @bt_uk is, gone off 5 times in the last 40 minutes. What are we paying shit loads of money forrrr 👍🏼

Why pay loads of money to @bt_uk just for it to loose network about 100 times a week 🤬

@bt_uk once again our internet goes down.

@bt_uk So instead, my parents paid a local engineer to come and help them. The problem only arose because BT sent him a new modem because he was upgraded to fibre. Not my Dad’s fault. Absolutely shameful way to treat customers. 2/2

My 88 year old Dad spent 2 hours on the phone to @bt_uk last week. He was passed from person to person and one of those people he spoke to, told him to ‘ask his Grandson to fix it’ when he asked for an engineer to fix the problem with his modem. How patronising and rude! 1/2

@btsport Can’t lie... That shit got me HYPED!

@FRAZWRITER83 @bt_uk @btsport @btsportufc @Ofcom Shocking customer service @bt_uk

@Tyson_Fury @foxracingshox @btsport I could never afford to hit Vegas although I feel that this time is your time to knock out the dosser and set up that unification bout

Hey @btsport do us a favour and take all the NHL coverage or don’t take any! I pay for @NHL Gamecentre, @PremierSportsTV yet can’t watch @penguins tonight as I don’t have a BT subscription. You should not need 3 subscriptions to watch NHL in the UK. Shit for the fans again @NHL

@bt_uk so I left BT on 2nd Jan because of your utter incompetence at providing a service when I moved house Today you send me a bill for providing services up to 18th Jan - I don't get anything from BT any more. Just when I thought I was at last rid of you. Rubbish service