BT (British Telecom) Outage Report in Richmond, North Yorkshire, England
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (15%)
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Wi-fi (14%)
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Phone (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Richmond, North Yorkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Darlington.
| City | Problem Type | Report Time |
|---|---|---|
 Darlington |
Phone | |
| Darlington |
Internet | |
| Barnard Castle |
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| Darlington |
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| Darlington |
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| Darlington |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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X-CEL Solutions
(@X_CELsolutions) reported
from
Darlington, England
Can you give me some technical advice please @bt_uk I'm wanting to connect a 2.4ghz wifi alarm security system to your Smart hub 2. Is it possible to separate your dual frequency to allow me to do this? #TechSupport #Advice #Help
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Alison B. Lowndes ✿
(@AlisonBLowndes) reported
from
Newsham, England
Hey @bt_uk tel. 07459814004 just called my home saying my line is being hacked bla bla bla & asking me to share IP addresses. Actual woman (Indian) so organised. Please issue #scam warning. #ScamAlert
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Colin Hicks
(@Colin_E_Hicks) reported
from
Richmond, England
. @bt_uk Totally let down by BT. No email since 11th Nov. In a loop between 'Tech team in India' and constantly explaining the problem to UK call centres who 'can't contact the team'. Always tomorrow. Causing extreme personal & financial probs. Media next, Im out of patience!
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Yatesy
(@Yate5y) reported
from
Darlington, England
@bt_uk Well I want to save bt money, save plastic and package and make the world a better place. You don't send me a plastic hub and I don't need to pay a tenner for it. 100% having my pants taken down paying ten pound for delivery
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Paul Rutherford
(@Rutherford_Paul) reported
from
Darlington, England
@bt_uk How will clearing the cache on the laptop help my iPhone though? BT appear to be blocking the access. To confirm this theory I am going to go to my friends house and connect to their Wi-Fi. If I can access eBay on there Wi-Fi it is definitely a BT issue.
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Andrew Barker
(@AB_Racing1) reported
from
Scorton, England
Is there a bigger shower of **** going then @bt_uk , if so I have dealt with them
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Wrighty
(@MissLWrighty) reported
from
Darlington, England
What would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv
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Helen (Barn Studio Signs)
(@BarnStudioSigns) reported
from
Leyburn, England
@_Karen_C_ @bt_uk Yep. Scammers...just put the phone down if they ring again. xx
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Helen Davis
(@hippodarlo) reported
from
Darlington, England
@btsport The dubbed crowd is awful, might as well watch FIFA 2020
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Sam Johnson
(@sammyhjohnson) reported
from
Thornton Steward, England
@bt_uk I have just waited for 59 mins on the phone to try to speak with someone in Customer Services. How do you expect to keep customers with that service! How do you leave BT?? 🤬
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Paul Rutherford
(@Rutherford_Paul) reported
from
Darlington, England
@bt_uk If eBay works on my laptop & iPhone on a non-BT wifi (I haven’t confirmed this yet) then it is definitely something with BT. Especially as all other websites & apps work fine. I run a part time business on eBay so I won’t tolerate this issue for too long before I change provider.
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Paul Rutherford
(@Rutherford_Paul) reported
from
Darlington, England
@bt_uk No its not a business account. I just run a part time casual business via eBay. It’s not my main job. Plus transferring me would just be passing the issue on to someone else. However please feel free to ask colleagues for suggestions on how to fix this situation.
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Dave
(@D4v3_d) reported
from
Darlington, England
@bt_uk evening... Hoping you can help, we are due to have full fibre installed next week, the service is provided via the telegraph pole in the rear alley, is it possible for the engineer to run the cable over the roof and install the ont at the front of the house? Thanks
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Stuart Blackburn
(@stu_blackburn) reported
from
Darlington, England
@bt_uk is there a problem with broadband in the DL3 area, I'm not connected to the Internet? Thank you.
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nick briggs💙💛
(@nickbriggs72) reported
from
Startforth, England
Not into conspiracy theories, but decided to switch Broadband from @bt_uk to @skytv, BT were good & sorted out out leaving, so I thought, now got a text saying issue with the cease order failed and needed to phone back, strangely my BT phones now not working when I tried to call
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Chris
(@CJXXXXW) reported
from
Darlington, England
@bt_uk Hi saying no known issues but for the last hour it’s been offline and back online must be 10/15 times at least
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Lee Pearson
(@spot270) reported
from
Richmond, England
@oliver_collings @bt_uk Talk talk mate. Stuff them. Customer loyalty is dead. Ask avaia
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CushdelaCush
(@cushdela) reported
from
Darlington, England
Ahh Jenas shut ******** up... Was wondering how long it would take before the Bruce arse licking started! #NUFC #BTsport
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ian pollock
(@ipolnufc) reported
from
Whorlton, England
Ffs - @btsportfootball @btsport why is channel 409 blank - pay enough for this service - not good enough
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Hache
(@hache900) reported
@bt_uk @londonayerish Easier to apologise than fixing problems, right? Terrible service, but very polite
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Kate Lewis
(@KatieKoo22) reported
Been no data service in my area since 1pm yesterday @EE give me a different reason everytime I manage to through no wifi till Monday and @bt_uk sent me a faulty mini hub. I just wanted a chilled weekend with the kids - I am not going to get it am I
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David Beveridge
(@beveridge_david) reported
@bt_uk I have to say that all the people I have spoken to on the phone regarding my ongoing issues with the WiFi have been lovely. Although, the internet still doesn't work after six weeks of installation. 🙄
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Spikeymires
(@spikeymires) reported
@ClaireBegbie @bt_uk Same here Claire. I had sky for 2 years, no problems at all. After a month with @bt_uk 2 big problems.
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rc1985
(@bigbillyhello) reported
@bt_uk No in this scenario it seems there is nothing you can do to help customers other than tell them to wait.
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CALLUM STEPHENSON
(@caljsteph) reported
What a day for my WiFi to go down … @bt_uk
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Maisie Roberts
(@mazzz_) reported
@Ofcom Thank you I will log it with you as @bt_uk are making it extremely difficult to resolve my problem
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We should be angry
(@anger_is_energy) reported
@bt_uk can you provide an update on the broadband outage in Dalgety Bay, Fife (KY11). It has been down for 7.5 hours now.
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Philip Krajewski
(@phil_k92) reported
from
Nash Mills, England
@bt_uk why is my bandwidth/internet/whatever it may be so poor that I can watch the rugby on bt sport on my phone via 4G without trouble yet keep getting IPC6023 error code on my bt supplied YouView box (with bt hybrid fibre broadband)??!! I don’t even live in a rural area!!!
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Stuart
(@StuMSmith) reported
@bt_uk I have sent details as requested. Give the past history of problems I am not holding my breath for a resolution but open to being surprised.