BT (British Telecom) Outage Report in Richmond, North Yorkshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Sam Johnson
(@sammyhjohnson) reported
from
Thornton Steward, England
@bt_uk I have just waited for 59 mins on the phone to try to speak with someone in Customer Services. How do you expect to keep customers with that service! How do you leave BT?? 🤬
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Paul Rutherford
(@Rutherford_Paul) reported
from
Darlington, England
@bt_uk How will clearing the cache on the laptop help my iPhone though? BT appear to be blocking the access. To confirm this theory I am going to go to my friends house and connect to their Wi-Fi. If I can access eBay on there Wi-Fi it is definitely a BT issue.
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Paul Rutherford
(@Rutherford_Paul) reported
from
Darlington, England
@bt_uk No its not a business account. I just run a part time casual business via eBay. It’s not my main job. Plus transferring me would just be passing the issue on to someone else. However please feel free to ask colleagues for suggestions on how to fix this situation.
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nick briggs💙💛
(@nickbriggs72) reported
from
Startforth, England
Not into conspiracy theories, but decided to switch Broadband from @bt_uk to @skytv, BT were good & sorted out out leaving, so I thought, now got a text saying issue with the cease order failed and needed to phone back, strangely my BT phones now not working when I tried to call
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Andrew Barker
(@AB_Racing1) reported
from
Scorton, England
Is there a bigger shower of **** going then @bt_uk , if so I have dealt with them
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Paul Rutherford
(@Rutherford_Paul) reported
from
Darlington, England
@bt_uk If eBay works on my laptop & iPhone on a non-BT wifi (I haven’t confirmed this yet) then it is definitely something with BT. Especially as all other websites & apps work fine. I run a part time business on eBay so I won’t tolerate this issue for too long before I change provider.
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Yatesy
(@Yate5y) reported
from
Darlington, England
@bt_uk Well I want to save bt money, save plastic and package and make the world a better place. You don't send me a plastic hub and I don't need to pay a tenner for it. 100% having my pants taken down paying ten pound for delivery
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CushdelaCush
(@cushdela) reported
from
Darlington, England
Ahh Jenas shut ******** up... Was wondering how long it would take before the Bruce arse licking started! #NUFC #BTsport
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Lee Pearson
(@spot270) reported
from
Richmond, England
@oliver_collings @bt_uk Talk talk mate. Stuff them. Customer loyalty is dead. Ask avaia
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Helen (Barn Studio Signs)
(@BarnStudioSigns) reported
from
Leyburn, England
@_Karen_C_ @bt_uk Yep. Scammers...just put the phone down if they ring again. xx
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Helen Davis
(@hippodarlo) reported
from
Darlington, England
@btsport The dubbed crowd is awful, might as well watch FIFA 2020
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Stuart Blackburn
(@stu_blackburn) reported
from
Darlington, England
@bt_uk is there a problem with broadband in the DL3 area, I'm not connected to the Internet? Thank you.
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Alison B. Lowndes ✿
(@AlisonBLowndes) reported
from
Newsham, England
Hey @bt_uk tel. 07459814004 just called my home saying my line is being hacked bla bla bla & asking me to share IP addresses. Actual woman (Indian) so organised. Please issue #scam warning. #ScamAlert
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Wrighty
(@MissLWrighty) reported
from
Darlington, England
What would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv
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Colin Hicks
(@Colin_E_Hicks) reported
from
Richmond, England
. @bt_uk Totally let down by BT. No email since 11th Nov. In a loop between 'Tech team in India' and constantly explaining the problem to UK call centres who 'can't contact the team'. Always tomorrow. Causing extreme personal & financial probs. Media next, Im out of patience!
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X-CEL Solutions
(@X_CELsolutions) reported
from
Darlington, England
Can you give me some technical advice please @bt_uk I'm wanting to connect a 2.4ghz wifi alarm security system to your Smart hub 2. Is it possible to separate your dual frequency to allow me to do this? #TechSupport #Advice #Help
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Dave
(@D4v3_d) reported
from
Darlington, England
@bt_uk evening... Hoping you can help, we are due to have full fibre installed next week, the service is provided via the telegraph pole in the rear alley, is it possible for the engineer to run the cable over the roof and install the ont at the front of the house? Thanks
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Chris
(@CJXXXXW) reported
from
Darlington, England
@bt_uk Hi saying no known issues but for the last hour it’s been offline and back online must be 10/15 times at least
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ian pollock
(@ipolnufc) reported
from
Whorlton, England
Ffs - @btsportfootball @btsport why is channel 409 blank - pay enough for this service - not good enough
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Kirby ✈️✈️✈️
(@AK4INSURANCE) reported
Richy brought down Everton given a free kick @btsport “expert” Richalison on the floor again. Ask him to@change his tune. Every time. Every game. Is that the extent of his commentary. Never makes those comments about Salah or Mane.
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heylo
(@sambotcob) reported
@brand_armstrong @virginmedia @SkySportsBoxing We have had free boxing on BTsport the last few months and it has been superb, the minute you have to pay the service gets worse. I think it's because its going through the broadband and not just the digital tv
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Adam
(@adammichael_22) reported
@btsportfootball @btsport please kindly ask Mcmanaman to stop sniffing down the ******* mic
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xXFallenHero123X
(@PaulCCockram1) reported
@bt_uk worst broadband provider ever paying for 40mbps and receiving 0.5mbps. after 3 engineer visits, 2 new routers and multiple phone calls issue still not resolved and now I've been told that slow speeds doesn't warrant been able to leave contract without having to pay a fee.
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TaNGoCS
(@TaNGo_CS) reported
@EXCEL @bt_uk God, I miss the good old days in 2016 when I would get FORTY kilobits/sec for a whole year with seemingly no explanation and no solution from the BT engineers 😌
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Allerton Athletico U12
(@AllertonU10) reported
@AK4INSURANCE @btsport There not on the floor as much as 'hard man Ricky's thats why. Only player to throw bad tackles in and come off worse. 😝😝
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Roony Martin
(@roonymartin84) reported
Trying to watch the game on @btsport on my @virginmedia box and the picture keeps getting those ******* pixels every 30 seconds. Only doing it on the sports channels. **** sake!!!
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Dipali
(@Paints_Threads) reported
@bt_uk help for vulnerable elderly neighbor please fault lodged yesterday was promised will be fixed today still pending resolution 01707659173.
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Kenneth Harte
(@KennethHarte1) reported
@btsport can you ask Steve Mcmanaman to stop sniffing during the Everton v Chelsea game he is completely spoiling the match and such bad manners!
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🤡
(@GolfAnalyst82) reported
@sophieesoco24 @btsportfootball @btsport Been poor lately. They have an agenda before kick off it seems then try to get those points across through the game even when not relevant to the action. Today seems to be ‘Pickford is treated unfairly’, over egg anything he does positively etc 🙄 Just call the game as seen! 😑