BT (British Telecom)

BT (British Telecom) Outage Report in Richmond, North Yorkshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Richmond, North Yorkshire, England 03/22/2026 14:25

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Rutherford_Paul Paul Rutherford (@Rutherford_Paul) reported from Darlington, England

    @bt_uk If eBay works on my laptop & iPhone on a non-BT wifi (I haven’t confirmed this yet) then it is definitely something with BT. Especially as all other websites & apps work fine. I run a part time business on eBay so I won’t tolerate this issue for too long before I change provider.

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    Not into conspiracy theories, but decided to switch Broadband from @bt_uk to @skytv, BT were good & sorted out out leaving, so I thought, now got a text saying issue with the cease order failed and needed to phone back, strangely my BT phones now not working when I tried to call

  • spot270 Lee Pearson (@spot270) reported from Richmond, England

    @oliver_collings @bt_uk Talk talk mate. Stuff them. Customer loyalty is dead. Ask avaia

  • D4v3_d Dave (@D4v3_d) reported from Darlington, England

    @bt_uk evening... Hoping you can help, we are due to have full fibre installed next week, the service is provided via the telegraph pole in the rear alley, is it possible for the engineer to run the cable over the roof and install the ont at the front of the house? Thanks

  • MissLWrighty Wrighty (@MissLWrighty) reported from Darlington, England

    What would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv

  • AlisonBLowndes Alison B. Lowndes ✿ (@AlisonBLowndes) reported from Newsham, England

    Hey @bt_uk tel. 07459814004 just called my home saying my line is being hacked bla bla bla & asking me to share IP addresses. Actual woman (Indian) so organised. Please issue #scam warning. #ScamAlert

  • Colin_E_Hicks Colin Hicks (@Colin_E_Hicks) reported from Richmond, England

    . @bt_uk Totally let down by BT. No email since 11th Nov. In a loop between 'Tech team in India' and constantly explaining the problem to UK call centres who 'can't contact the team'. Always tomorrow. Causing extreme personal & financial probs. Media next, Im out of patience!

  • Yate5y Yatesy (@Yate5y) reported from Darlington, England

    @bt_uk Well I want to save bt money, save plastic and package and make the world a better place. You don't send me a plastic hub and I don't need to pay a tenner for it. 100% having my pants taken down paying ten pound for delivery

  • AB_Racing1 Andrew Barker (@AB_Racing1) reported from Scorton, England

    Is there a bigger shower of **** going then @bt_uk , if so I have dealt with them

  • Rutherford_Paul Paul Rutherford (@Rutherford_Paul) reported from Darlington, England

    @bt_uk No its not a business account. I just run a part time casual business via eBay. It’s not my main job. Plus transferring me would just be passing the issue on to someone else. However please feel free to ask colleagues for suggestions on how to fix this situation.

  • cushdela CushdelaCush (@cushdela) reported from Darlington, England

    Ahh Jenas shut ******** up... Was wondering how long it would take before the Bruce arse licking started! #NUFC #BTsport

  • X_CELsolutions X-CEL Solutions (@X_CELsolutions) reported from Darlington, England

    Can you give me some technical advice please @bt_uk I'm wanting to connect a 2.4ghz wifi alarm security system to your Smart hub 2. Is it possible to separate your dual frequency to allow me to do this? #TechSupport #Advice #Help

  • Rutherford_Paul Paul Rutherford (@Rutherford_Paul) reported from Darlington, England

    @bt_uk How will clearing the cache on the laptop help my iPhone though? BT appear to be blocking the access. To confirm this theory I am going to go to my friends house and connect to their Wi-Fi. If I can access eBay on there Wi-Fi it is definitely a BT issue.

  • CJXXXXW Chris (@CJXXXXW) reported from Darlington, England

    @bt_uk Hi saying no known issues but for the last hour it’s been offline and back online must be 10/15 times at least

  • hippodarlo Helen Davis (@hippodarlo) reported from Darlington, England

    @btsport The dubbed crowd is awful, might as well watch FIFA 2020

  • ipolnufc ian pollock (@ipolnufc) reported from Whorlton, England

    Ffs - @btsportfootball @btsport why is channel 409 blank - pay enough for this service - not good enough

  • stu_blackburn Stuart Blackburn (@stu_blackburn) reported from Darlington, England

    @bt_uk is there a problem with broadband in the DL3 area, I'm not connected to the Internet? Thank you.

  • sammyhjohnson Sam Johnson (@sammyhjohnson) reported from Thornton Steward, England

    @bt_uk I have just waited for 59 mins on the phone to try to speak with someone in Customer Services. How do you expect to keep customers with that service! How do you leave BT?? 🤬

  • BarnStudioSigns Helen (Barn Studio Signs) (@BarnStudioSigns) reported from Leyburn, England

    @_Karen_C_ @bt_uk Yep. Scammers...just put the phone down if they ring again. xx

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • al_tailor Alesh Tailor (@al_tailor) reported

    @OpenreachHelp BT have said the earliest is 22nd march but this has cause my family so much problem. Without a connection since march 3rd. Old service cut off and its @bt_uk or @OpenreachHelp fault. My kids cant do home schooling. Wife cant log on even though she is key worker&I'm losing income

  • sduffy10 Shea Duffy (@sduffy10) reported from Lurgan, Northern Ireland

    @virginmedia is it possible to make available the bt sports channels on your subscription if you already have bt sport directly through BT? Or is there an app etc you can sign into #Help #VirginMedia #BTSport

  • cameronhowarth_ cam (@cameronhowarth_) reported

    @bt_uk Maybe my wifi being awful? 2.7mps is a joke wtf is this Poundland wifi

  • Tom_Griffin1 Tom Griffin ♿️ (@Tom_Griffin1) reported

    @bt_uk Yes, but it's gone too far as I'm drafting a complaint to @Ofcom

  • tseszn toby (@tseszn) reported

    hey @bt_uk i am having problems with my wifi can you help?

  • al_tailor Alesh Tailor (@al_tailor) reported

    @OpenreachHelp @bt_uk Nothing but delayed dates and false promises. Simply unacceptable. "Sorry" doesnt solve our problems. Especially when @bt_uk are at fault

  • PeterMaggs5 Peter Maggs (@PeterMaggs5) reported

    @bt_uk Thanks James. I have a BT ID, and I finally navigated through the website to generate a complaint, which I only found AFTER I sent the Tweet—which was an act of desperation. If you can help further, send me a message.

  • HelenMaryPike #TeamNicola #TeamMeghan (@HelenMaryPike) reported

    Any chance of @BTCare providing the service I pay for...ever?

  • smoon_lee Simon Lee (@smoon_lee) reported

    Hey @btbusinesscare what going in in Birmingham? I've got like 5 meg down instead of 75 #ServiceIssues

  • swini13 Chris Swinbourne (@swini13) reported

    @bt_uk Signal downstairs is always fine but move anywhere upstairs and it loses so much quality. Will DM details