BT (British Telecom)

BT (British Telecom) Outage Report in Richmond, North Yorkshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Richmond, North Yorkshire, England 12/30/2025 22:20

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond, North Yorkshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Barnard Castle.

Loading map, please wait...
City Problem Type Report Time
United KingdomBarnard Castle Wi-fi
United KingdomCatterick Wi-fi
United KingdomCatterick Internet
United KingdomBarnard Castle Wi-fi
United KingdomBarnard Castle Internet
United KingdomRichmond Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • D4v3_d Dave (@D4v3_d) reported from Darlington, England

    @bt_uk evening... Hoping you can help, we are due to have full fibre installed next week, the service is provided via the telegraph pole in the rear alley, is it possible for the engineer to run the cable over the roof and install the ont at the front of the house? Thanks

  • Yate5y Yatesy (@Yate5y) reported from Darlington, England

    @bt_uk Well I want to save bt money, save plastic and package and make the world a better place. You don't send me a plastic hub and I don't need to pay a tenner for it. 100% having my pants taken down paying ten pound for delivery

  • cushdela CushdelaCush (@cushdela) reported from Darlington, England

    Ahh Jenas shut ******** up... Was wondering how long it would take before the Bruce arse licking started! #NUFC #BTsport

  • CJXXXXW Chris (@CJXXXXW) reported from Darlington, England

    @bt_uk Hi saying no known issues but for the last hour it’s been offline and back online must be 10/15 times at least

  • Rutherford_Paul Paul Rutherford (@Rutherford_Paul) reported from Darlington, England

    @bt_uk If eBay works on my laptop & iPhone on a non-BT wifi (I haven’t confirmed this yet) then it is definitely something with BT. Especially as all other websites & apps work fine. I run a part time business on eBay so I won’t tolerate this issue for too long before I change provider.

  • sammyhjohnson Sam Johnson (@sammyhjohnson) reported from Thornton Steward, England

    @bt_uk I have just waited for 59 mins on the phone to try to speak with someone in Customer Services. How do you expect to keep customers with that service! How do you leave BT?? 🤬

  • X_CELsolutions X-CEL Solutions (@X_CELsolutions) reported from Darlington, England

    Can you give me some technical advice please @bt_uk I'm wanting to connect a 2.4ghz wifi alarm security system to your Smart hub 2. Is it possible to separate your dual frequency to allow me to do this? #TechSupport #Advice #Help

  • MissLWrighty Wrighty (@MissLWrighty) reported from Darlington, England

    What would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv

  • AB_Racing1 Andrew Barker (@AB_Racing1) reported from Scorton, England

    Is there a bigger shower of **** going then @bt_uk , if so I have dealt with them

  • Rutherford_Paul Paul Rutherford (@Rutherford_Paul) reported from Darlington, England

    @bt_uk How will clearing the cache on the laptop help my iPhone though? BT appear to be blocking the access. To confirm this theory I am going to go to my friends house and connect to their Wi-Fi. If I can access eBay on there Wi-Fi it is definitely a BT issue.

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    Not into conspiracy theories, but decided to switch Broadband from @bt_uk to @skytv, BT were good & sorted out out leaving, so I thought, now got a text saying issue with the cease order failed and needed to phone back, strangely my BT phones now not working when I tried to call

  • Colin_E_Hicks Colin Hicks (@Colin_E_Hicks) reported from Richmond, England

    . @bt_uk Totally let down by BT. No email since 11th Nov. In a loop between 'Tech team in India' and constantly explaining the problem to UK call centres who 'can't contact the team'. Always tomorrow. Causing extreme personal & financial probs. Media next, Im out of patience!

  • hippodarlo Helen Davis (@hippodarlo) reported from Darlington, England

    @btsport The dubbed crowd is awful, might as well watch FIFA 2020

  • spot270 Lee Pearson (@spot270) reported from Richmond, England

    @oliver_collings @bt_uk Talk talk mate. Stuff them. Customer loyalty is dead. Ask avaia

  • AlisonBLowndes Alison B. Lowndes ✿ (@AlisonBLowndes) reported from Newsham, England

    Hey @bt_uk tel. 07459814004 just called my home saying my line is being hacked bla bla bla & asking me to share IP addresses. Actual woman (Indian) so organised. Please issue #scam warning. #ScamAlert

  • Rutherford_Paul Paul Rutherford (@Rutherford_Paul) reported from Darlington, England

    @bt_uk No its not a business account. I just run a part time casual business via eBay. It’s not my main job. Plus transferring me would just be passing the issue on to someone else. However please feel free to ask colleagues for suggestions on how to fix this situation.

  • stu_blackburn Stuart Blackburn (@stu_blackburn) reported from Darlington, England

    @bt_uk is there a problem with broadband in the DL3 area, I'm not connected to the Internet? Thank you.

  • BarnStudioSigns Helen (Barn Studio Signs) (@BarnStudioSigns) reported from Leyburn, England

    @_Karen_C_ @bt_uk Yep. Scammers...just put the phone down if they ring again. xx

  • ipolnufc ian pollock (@ipolnufc) reported from Whorlton, England

    Ffs - @btsportfootball @btsport why is channel 409 blank - pay enough for this service - not good enough

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KyleMan13102004 Kyle Manson (@KyleMan13102004) reported

    @bt_uk Can you confirm if any WiFi is down in the KW14 area

  • BWaggitt Beth Waggitt (@BWaggitt) reported

    @bt_uk This is a lie. My elderly parent's router is broken and instead of acknowledging the problem BT have said because they didn't supply the TV it's not their problem. It has nothing to do with the TV.

  • Violinbeau HRH the Fiddler & the Cat 🎵🎶🎻🎵🎶 (@Violinbeau) reported

    @bt_uk Have now managed to speak to someone, who has now connected halo mini hub, should not take this long or be this hard to get help, the BOT is about as intelligent as a worm.

  • amyspencer22 amy spencer (@amyspencer22) reported

    @bt_uk Can we cancel our landline with you? Was told back in 2018 we had to have a landline to have broadband etc but I do not believe this to be true. We are paying for landline calls etc but we don’t have one.

  • ange_lane Angela Lane (@ange_lane) reported

    @bt_uk from March my monthly direct debit is going up by 22.7%, yet when I phoned to discuss this nothing could be done and I was told if I wanted to save money as I’m under contract to cancel my tv package. How is this good customer service? Appalled at your service.

  • NessieAmbler Vanessa Ambler (@NessieAmbler) reported

    @bt_uk your service is an utter disgrace. 5 days later, and our fixed IP still does not work. Business account - do you not understand how business works? Shambles.

  • ange_lane Angela Lane (@ange_lane) reported

    @bt_uk My contract is up in 2024, that is no help whatsoever to me at this current time. The increase this year is so high it’s ridiculous & you are just causing customers more financial difficulties. It’s appalling, and when my contract is up I’ll be looking for a new provider.

  • Matt_McCann_95 Matt McCann (@Matt_McCann_95) reported

    @frank_broadcast @btsport @ManCity Same thing happened to me constantly Frank. Just cancel you save yourself a head ache!

  • DanielGrant92 Daniel Grant (@DanielGrant92) reported

    @btsport I have to pay an extra £5 a month to watch your service on a different tv and all the channels are constantly sticking. Not good enough!! #btsport

  • bwianair Brian (Parody) (@bwianair) reported

    @Simon_Pegg @bt_uk @WeAreOpenreach Holy crap. I've had some back and forth with Bulb about an installation recently but it's nothing compared to this. That's just horrendous service from the company (not the individuals, as you rightly point out). Will shaming help? Certainly can't hurt.