BT (British Telecom) Outage Report in Richmond, North Yorkshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Andrew Barker
(@AB_Racing1) reported
from
Scorton, England
Is there a bigger shower of **** going then @bt_uk , if so I have dealt with them
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nick briggs💙💛
(@nickbriggs72) reported
from
Startforth, England
Not into conspiracy theories, but decided to switch Broadband from @bt_uk to @skytv, BT were good & sorted out out leaving, so I thought, now got a text saying issue with the cease order failed and needed to phone back, strangely my BT phones now not working when I tried to call
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Helen Davis
(@hippodarlo) reported
from
Darlington, England
@btsport The dubbed crowd is awful, might as well watch FIFA 2020
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Chris
(@CJXXXXW) reported
from
Darlington, England
@bt_uk Hi saying no known issues but for the last hour it’s been offline and back online must be 10/15 times at least
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Stuart Blackburn
(@stu_blackburn) reported
from
Darlington, England
@bt_uk is there a problem with broadband in the DL3 area, I'm not connected to the Internet? Thank you.
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Colin Hicks
(@Colin_E_Hicks) reported
from
Richmond, England
. @bt_uk Totally let down by BT. No email since 11th Nov. In a loop between 'Tech team in India' and constantly explaining the problem to UK call centres who 'can't contact the team'. Always tomorrow. Causing extreme personal & financial probs. Media next, Im out of patience!
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Helen (Barn Studio Signs)
(@BarnStudioSigns) reported
from
Leyburn, England
@_Karen_C_ @bt_uk Yep. Scammers...just put the phone down if they ring again. xx
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ian pollock
(@ipolnufc) reported
from
Whorlton, England
Ffs - @btsportfootball @btsport why is channel 409 blank - pay enough for this service - not good enough
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Wrighty
(@MissLWrighty) reported
from
Darlington, England
What would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv
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Sam Johnson
(@sammyhjohnson) reported
from
Thornton Steward, England
@bt_uk I have just waited for 59 mins on the phone to try to speak with someone in Customer Services. How do you expect to keep customers with that service! How do you leave BT?? 🤬
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CushdelaCush
(@cushdela) reported
from
Darlington, England
Ahh Jenas shut ******** up... Was wondering how long it would take before the Bruce arse licking started! #NUFC #BTsport
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Dave
(@D4v3_d) reported
from
Darlington, England
@bt_uk evening... Hoping you can help, we are due to have full fibre installed next week, the service is provided via the telegraph pole in the rear alley, is it possible for the engineer to run the cable over the roof and install the ont at the front of the house? Thanks
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X-CEL Solutions
(@X_CELsolutions) reported
from
Darlington, England
Can you give me some technical advice please @bt_uk I'm wanting to connect a 2.4ghz wifi alarm security system to your Smart hub 2. Is it possible to separate your dual frequency to allow me to do this? #TechSupport #Advice #Help
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Lee Pearson
(@spot270) reported
from
Richmond, England
@oliver_collings @bt_uk Talk talk mate. Stuff them. Customer loyalty is dead. Ask avaia
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Alison B. Lowndes ✿
(@AlisonBLowndes) reported
from
Newsham, England
Hey @bt_uk tel. 07459814004 just called my home saying my line is being hacked bla bla bla & asking me to share IP addresses. Actual woman (Indian) so organised. Please issue #scam warning. #ScamAlert
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Paul Rutherford
(@Rutherford_Paul) reported
from
Darlington, England
@bt_uk No its not a business account. I just run a part time casual business via eBay. It’s not my main job. Plus transferring me would just be passing the issue on to someone else. However please feel free to ask colleagues for suggestions on how to fix this situation.
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Yatesy
(@Yate5y) reported
from
Darlington, England
@bt_uk Well I want to save bt money, save plastic and package and make the world a better place. You don't send me a plastic hub and I don't need to pay a tenner for it. 100% having my pants taken down paying ten pound for delivery
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Paul Rutherford
(@Rutherford_Paul) reported
from
Darlington, England
@bt_uk How will clearing the cache on the laptop help my iPhone though? BT appear to be blocking the access. To confirm this theory I am going to go to my friends house and connect to their Wi-Fi. If I can access eBay on there Wi-Fi it is definitely a BT issue.
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Paul Rutherford
(@Rutherford_Paul) reported
from
Darlington, England
@bt_uk If eBay works on my laptop & iPhone on a non-BT wifi (I haven’t confirmed this yet) then it is definitely something with BT. Especially as all other websites & apps work fine. I run a part time business on eBay so I won’t tolerate this issue for too long before I change provider.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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jenny
(@jenmurph2) reported
@annmorg81594830 @bt_uk Whatever you do don’t ask a neighbour for help they already destroyed xmas one time
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Nina Tara
(@courageousarts) reported
@bt_uk ABSOLUTELY RUBBISH SERVICE! @TradeStandards 2 wks without any clarity of info & still without broadband service! trying to Work online to provide #mentalhealth #support having to tag onto neighbours internet! Disgusting & shockingly bad service - just fix our internet!
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Helen
(@Nacelle1701) reported
@btbusinesscare Called BT & they said an engineer has to come out & check the line & if nothing needs doing then we get a refund of the £70. What! It's an established line I was talking to you on! Why can't u just migrate the service without needing an engineer! Its a simple transfer of service!
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daggers
(@pdagnall82) reported
@bt_uk My internet connection has gone down no WiFi so not that unbreakable
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Scarlett Conti
(@littlet363) reported
@bt_uk my housemate is an NHS key worker. I worked for the NHS during the whole pandemic. All we want is to enjoy some tv. And we are seriously being told that BT will not cancel our service after being over 1 week out of cooling off. All because I was waiting for 3/5
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Greg Wallace
(@greg9rovers) reported
@bt_uk down again. Unbreakable? It's now been over 2 weeks since I've had an uninterrupted 24 hours with broadband. My advice to all my followers is to avoid @bt_uk like the plague. I've already steered one friend to PlusNet. They would have gone with Virgin if available for them
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Deano
(@Deano_AFC_14) reported
Once again @BTCare are letting me down constant speed drops streaming services not working lagging and freezing, I’m too lazy to change company but this has done it for me it’s a daily occurrence 😡😡😡
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Scarlett Conti
(@littlet363) reported
@bt_uk I’m in absolute bits. I’ve had terrible service from you, lies and the actual product is awful. I was missold. Was waiting for all my equipment which took me out of the ‘cooling off’ period by 1 WEEK! And I’m told I can’t cancel even though what you’re offering 1/2
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kirsty dunlop
(@dunlop_kirsty) reported
I need broadband into my house this week after poor customer service from @bt_uk who can support? @EE @Onestream_UK
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Mark Shanks
(@MarkShanksPhoto) reported
@SkyHelpTeam everyone around me in the town has no internet, yet clever clogs sky says its a hub issue and wants a £65 call out OR a new contract and they’ll fix it straight away for free👏 👏 Looking forward to my new @btsport and internet package #CustomerService