BT (British Telecom) Outage Report in Richmond, North Yorkshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Richmond come from postal codes DL10.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (10%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Richmond, North Yorkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Barnard Castle, Richmond and Darlington.
City | Problem Type | Report Time |
---|---|---|
Barnard Castle | Phone | |
Richmond | Internet | |
Darlington | Internet | |
Darlington | Internet | |
Darlington | Phone | |
Darlington | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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CushdelaCush
(@cushdela) reported
from
Darlington, England
Ahh Jenas shut ******** up... Was wondering how long it would take before the Bruce arse licking started! #NUFC #BTsport
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Paul Rutherford
(@Rutherford_Paul) reported
from
Darlington, England
@bt_uk If eBay works on my laptop & iPhone on a non-BT wifi (I haven’t confirmed this yet) then it is definitely something with BT. Especially as all other websites & apps work fine. I run a part time business on eBay so I won’t tolerate this issue for too long before I change provider.
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Stuart Blackburn
(@stu_blackburn) reported
from
Darlington, England
@bt_uk is there a problem with broadband in the DL3 area, I'm not connected to the Internet? Thank you.
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Andrew Barker
(@AB_Racing1) reported
from
Scorton, England
Is there a bigger shower of **** going then @bt_uk , if so I have dealt with them
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Colin Hicks
(@Colin_E_Hicks) reported
from
Richmond, England
. @bt_uk Totally let down by BT. No email since 11th Nov. In a loop between 'Tech team in India' and constantly explaining the problem to UK call centres who 'can't contact the team'. Always tomorrow. Causing extreme personal & financial probs. Media next, Im out of patience!
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Yatesy
(@Yate5y) reported
from
Darlington, England
@bt_uk Well I want to save bt money, save plastic and package and make the world a better place. You don't send me a plastic hub and I don't need to pay a tenner for it. 100% having my pants taken down paying ten pound for delivery
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nick briggs💙💛
(@nickbriggs72) reported
from
Startforth, England
Not into conspiracy theories, but decided to switch Broadband from @bt_uk to @skytv, BT were good & sorted out out leaving, so I thought, now got a text saying issue with the cease order failed and needed to phone back, strangely my BT phones now not working when I tried to call
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Dave
(@D4v3_d) reported
from
Darlington, England
@bt_uk evening... Hoping you can help, we are due to have full fibre installed next week, the service is provided via the telegraph pole in the rear alley, is it possible for the engineer to run the cable over the roof and install the ont at the front of the house? Thanks
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Helen Davis
(@hippodarlo) reported
from
Darlington, England
@btsport The dubbed crowd is awful, might as well watch FIFA 2020
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Helen (Barn Studio Signs)
(@BarnStudioSigns) reported
from
Leyburn, England
@_Karen_C_ @bt_uk Yep. Scammers...just put the phone down if they ring again. xx
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Alison B. Lowndes ✿
(@AlisonBLowndes) reported
from
Newsham, England
Hey @bt_uk tel. 07459814004 just called my home saying my line is being hacked bla bla bla & asking me to share IP addresses. Actual woman (Indian) so organised. Please issue #scam warning. #ScamAlert
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Lee Pearson
(@spot270) reported
from
Richmond, England
@oliver_collings @bt_uk Talk talk mate. Stuff them. Customer loyalty is dead. Ask avaia
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X-CEL Solutions
(@X_CELsolutions) reported
from
Darlington, England
Can you give me some technical advice please @bt_uk I'm wanting to connect a 2.4ghz wifi alarm security system to your Smart hub 2. Is it possible to separate your dual frequency to allow me to do this? #TechSupport #Advice #Help
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Paul Rutherford
(@Rutherford_Paul) reported
from
Darlington, England
@bt_uk How will clearing the cache on the laptop help my iPhone though? BT appear to be blocking the access. To confirm this theory I am going to go to my friends house and connect to their Wi-Fi. If I can access eBay on there Wi-Fi it is definitely a BT issue.
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Sam Johnson
(@sammyhjohnson) reported
from
Thornton Steward, England
@bt_uk I have just waited for 59 mins on the phone to try to speak with someone in Customer Services. How do you expect to keep customers with that service! How do you leave BT?? 🤬
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Paul Rutherford
(@Rutherford_Paul) reported
from
Darlington, England
@bt_uk No its not a business account. I just run a part time casual business via eBay. It’s not my main job. Plus transferring me would just be passing the issue on to someone else. However please feel free to ask colleagues for suggestions on how to fix this situation.
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Wrighty
(@MissLWrighty) reported
from
Darlington, England
What would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv
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ian pollock
(@ipolnufc) reported
from
Whorlton, England
Ffs - @btsportfootball @btsport why is channel 409 blank - pay enough for this service - not good enough
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Chris
(@CJXXXXW) reported
from
Darlington, England
@bt_uk Hi saying no known issues but for the last hour it’s been offline and back online must be 10/15 times at least
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Glen Maney
(@maney_glen) reported
@SeaCasa1 @bt_uk Ring them Sara. SURELY they must provide some kind of service for people in situations such as yourself?
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ChipPhat
(@chip_phat) reported
@bt_uk And once again, you've not sorted it. I can't get signal in my house at all and this mini hub you gave me is useless. If you don't have my broadband sorted tomorrow I'll be leaving BT as you clearly can't provide your half of the contract.
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Elen Jones
(@elenwjslt) reported
@bt_uk The service with EE but we’ve been told that it’s a BT phone line therefore they’re the ones that will be fixing it as it’s an external fault. We’ve been told nearly every day since last week that an engineer would be out but they keep postponing to the next day.
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ScoutJones
(@ScoutJones13) reported
@ECB_cricket @btsport What on earth is up with the appallingly poor footage of the England Women’s ODI match vs West Indies?! Seriously, a 12-year-old making videos with their phone for TikTok would be ASHAMED of this. Have you learned nothing about giving Women’s sport its due?
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Kieran Martin
(@kiwi_uk) reported
@bt_uk Hi BT. We've upgraded to full fibre with you and you're asking us to send over working hubs for the same models. This seems like a massive waste of time, money and is bad for the environment with unnecessary deliveries. It makes sense to not replace working tech surely?
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whatissleep
(@whatissleep8) reported
@btbusinesscare @bt_uk I don’t understand how you treat your business clients like this. Months of issues your end only for you now to not answer the phones. I can only assume you’ve broken up for Christmas as there seems to be no one working. Please answer your phones.
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Karen McKeown
(@KMcKeown40) reported
@bt_uk I have been waiting for broadband since May. My mini hub has been switched off and the new one which should have arrived today has not appeared. Can you help?
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James
(@JamesD25gl) reported
@bt_uk worst service I’ve experienced with a company. I’ve spent over a month being passed between departments and promised multiple callbacks from managers. Over 6 hours of calls explaining the same thing over and over again and still no closer to resolving the issue. #useless
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Nick
(@nickbruff) reported
So, a member of the call center at @bt_uk previously said ‘**** you’ and hung up on me. I asked for a recording of the call and conveniently the recording ends when she says it. They’re leaving it at that. Which means they think it’s fine for that to happen. Great work @BTCare.
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Μπλε Μινώταυρος🇬🇷🇨🇾🇪🇺
(@MpleMinotavros) reported
@bt_uk any chance to get our internet service back any time soon? Half workday lost...