BT (British Telecom) Outage Report in Richmond, North Yorkshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Richmond come from postal codes DL10.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Richmond, North Yorkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Darlington and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 Darlington |
Internet | |
| Richmond |
||
| Darlington |
Internet | |
| Richmond |
TV | |
| Richmond |
Phone | |
| Darlington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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ian pollock
(@ipolnufc) reported
from
Whorlton, England
Ffs - @btsportfootball @btsport why is channel 409 blank - pay enough for this service - not good enough
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Dave
(@D4v3_d) reported
from
Darlington, England
@bt_uk evening... Hoping you can help, we are due to have full fibre installed next week, the service is provided via the telegraph pole in the rear alley, is it possible for the engineer to run the cable over the roof and install the ont at the front of the house? Thanks
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Helen Davis
(@hippodarlo) reported
from
Darlington, England
@btsport The dubbed crowd is awful, might as well watch FIFA 2020
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Andrew Barker
(@AB_Racing1) reported
from
Scorton, England
Is there a bigger shower of **** going then @bt_uk , if so I have dealt with them
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X-CEL Solutions
(@X_CELsolutions) reported
from
Darlington, England
Can you give me some technical advice please @bt_uk I'm wanting to connect a 2.4ghz wifi alarm security system to your Smart hub 2. Is it possible to separate your dual frequency to allow me to do this? #TechSupport #Advice #Help
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Lee Pearson
(@spot270) reported
from
Richmond, England
@oliver_collings @bt_uk Talk talk mate. Stuff them. Customer loyalty is dead. Ask avaia
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Alison B. Lowndes ✿
(@AlisonBLowndes) reported
from
Newsham, England
Hey @bt_uk tel. 07459814004 just called my home saying my line is being hacked bla bla bla & asking me to share IP addresses. Actual woman (Indian) so organised. Please issue #scam warning. #ScamAlert
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nick briggs💙💛
(@nickbriggs72) reported
from
Startforth, England
Not into conspiracy theories, but decided to switch Broadband from @bt_uk to @skytv, BT were good & sorted out out leaving, so I thought, now got a text saying issue with the cease order failed and needed to phone back, strangely my BT phones now not working when I tried to call
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Sam Johnson
(@sammyhjohnson) reported
from
Thornton Steward, England
@bt_uk I have just waited for 59 mins on the phone to try to speak with someone in Customer Services. How do you expect to keep customers with that service! How do you leave BT?? 🤬
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Stuart Blackburn
(@stu_blackburn) reported
from
Darlington, England
@bt_uk is there a problem with broadband in the DL3 area, I'm not connected to the Internet? Thank you.
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Helen (Barn Studio Signs)
(@BarnStudioSigns) reported
from
Leyburn, England
@_Karen_C_ @bt_uk Yep. Scammers...just put the phone down if they ring again. xx
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Colin Hicks
(@Colin_E_Hicks) reported
from
Richmond, England
. @bt_uk Totally let down by BT. No email since 11th Nov. In a loop between 'Tech team in India' and constantly explaining the problem to UK call centres who 'can't contact the team'. Always tomorrow. Causing extreme personal & financial probs. Media next, Im out of patience!
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Wrighty
(@MissLWrighty) reported
from
Darlington, England
What would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv
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Yatesy
(@Yate5y) reported
from
Darlington, England
@bt_uk Well I want to save bt money, save plastic and package and make the world a better place. You don't send me a plastic hub and I don't need to pay a tenner for it. 100% having my pants taken down paying ten pound for delivery
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Paul Rutherford
(@Rutherford_Paul) reported
from
Darlington, England
@bt_uk No its not a business account. I just run a part time casual business via eBay. It’s not my main job. Plus transferring me would just be passing the issue on to someone else. However please feel free to ask colleagues for suggestions on how to fix this situation.
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Paul Rutherford
(@Rutherford_Paul) reported
from
Darlington, England
@bt_uk How will clearing the cache on the laptop help my iPhone though? BT appear to be blocking the access. To confirm this theory I am going to go to my friends house and connect to their Wi-Fi. If I can access eBay on there Wi-Fi it is definitely a BT issue.
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CushdelaCush
(@cushdela) reported
from
Darlington, England
Ahh Jenas shut ******** up... Was wondering how long it would take before the Bruce arse licking started! #NUFC #BTsport
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Chris
(@CJXXXXW) reported
from
Darlington, England
@bt_uk Hi saying no known issues but for the last hour it’s been offline and back online must be 10/15 times at least
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Paul Rutherford
(@Rutherford_Paul) reported
from
Darlington, England
@bt_uk If eBay works on my laptop & iPhone on a non-BT wifi (I haven’t confirmed this yet) then it is definitely something with BT. Especially as all other websites & apps work fine. I run a part time business on eBay so I won’t tolerate this issue for too long before I change provider.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sxa
(@ShegoXa) reported
@bt_uk Why are you so ****….?
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Joe Fae Glesga
(@joe_yer99) reported
@bt_uk "Sorry sir, theres nothing i can do. BT at not at fault here". YES YOU ARE. 50 minutes later on the phone. Sorry sir, looks like an issue on our system. We will get tat fixed by tomorrow.
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House Of Graeme
(@graemeling) reported
@CockertonMark @bt_uk Call them up and state that you are disputing the charge and wish to raise a complaint that means they can’t enforce any charge until the complaint process is complete and gets you away from first line support.
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Joe Fae Glesga
(@joe_yer99) reported
@Nod641 @bt_uk Not really had a problem up until now. Its how companies deal with the problem that makes me decide to leave or not.
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Katie Bellairs
(@KatieBellairs) reported
@bt_uk I can’t get a Virgin engineer until Saturday and suspect he won’t be able to fix it as im expecting it’s due to damage to the cable caused by the pavement being dug up
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AlanSimms
(@AnAlanSimms) reported
@bt_uk My internet (and that of a my neighbours) has now been down for over a week due to an Open Reach engineer accidentally cutting a cable. Not having any luck at all with your call centres who tell me the fault is fixed. Any chance?
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James Aithie 🏴
(@JamesAithie) reported
@joe_yer99 @bt_uk The irony of their bio: We connect for good. We're here to help! "Can you connect me?" "No." "I thought you were here to help!" "No."
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Matty Brighton
(@MightyBrighty_) reported
@bt_uk can somebody contact me regarding family sims not working abroad. Thanks
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CpfcRyan
(@Rpriv77) reported
from
Hackney, England
@OleleSalvador @btsport @CBSSports Down bad
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Scotty 门罗
(@MINDTH3G4P) reported
@bt_uk My brandband has suddenly went down within the last 30 mins or so. Done all troubleshooting & claims works being done in the area. Are you able to advise when this will be fixed, my package I pay for says I should always been connected. At the moment that’s not the case.