BT (British Telecom)

BT (British Telecom) Outage Report in Richmond, North Yorkshire, England

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The latest reports from users having issues in Richmond come from postal codes DL10.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Richmond, North Yorkshire, England 06/05/2025 20:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (13%)

    E-mail (13%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond, North Yorkshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Richmond and Darlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomRichmond Internet
United KingdomDarlington E-mail
United KingdomDarlington Phone
United KingdomDarlington Internet
United KingdomBarnard Castle E-mail
United KingdomDarlington E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • MissLWrighty Wrighty (@MissLWrighty) reported from Darlington, England

    What would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv

  • BarnStudioSigns Helen (Barn Studio Signs) (@BarnStudioSigns) reported from Leyburn, England

    @_Karen_C_ @bt_uk Yep. Scammers...just put the phone down if they ring again. xx

  • spot270 Lee Pearson (@spot270) reported from Richmond, England

    @oliver_collings @bt_uk Talk talk mate. Stuff them. Customer loyalty is dead. Ask avaia

  • cushdela CushdelaCush (@cushdela) reported from Darlington, England

    Ahh Jenas shut ******** up... Was wondering how long it would take before the Bruce arse licking started! #NUFC #BTsport

  • Rutherford_Paul Paul Rutherford (@Rutherford_Paul) reported from Darlington, England

    @bt_uk If eBay works on my laptop & iPhone on a non-BT wifi (I haven’t confirmed this yet) then it is definitely something with BT. Especially as all other websites & apps work fine. I run a part time business on eBay so I won’t tolerate this issue for too long before I change provider.

  • Rutherford_Paul Paul Rutherford (@Rutherford_Paul) reported from Darlington, England

    @bt_uk No its not a business account. I just run a part time casual business via eBay. It’s not my main job. Plus transferring me would just be passing the issue on to someone else. However please feel free to ask colleagues for suggestions on how to fix this situation.

  • stu_blackburn Stuart Blackburn (@stu_blackburn) reported from Darlington, England

    @bt_uk is there a problem with broadband in the DL3 area, I'm not connected to the Internet? Thank you.

  • X_CELsolutions X-CEL Solutions (@X_CELsolutions) reported from Darlington, England

    Can you give me some technical advice please @bt_uk I'm wanting to connect a 2.4ghz wifi alarm security system to your Smart hub 2. Is it possible to separate your dual frequency to allow me to do this? #TechSupport #Advice #Help

  • sammyhjohnson Sam Johnson (@sammyhjohnson) reported from Thornton Steward, England

    @bt_uk I have just waited for 59 mins on the phone to try to speak with someone in Customer Services. How do you expect to keep customers with that service! How do you leave BT?? 🤬

  • Colin_E_Hicks Colin Hicks (@Colin_E_Hicks) reported from Richmond, England

    . @bt_uk Totally let down by BT. No email since 11th Nov. In a loop between 'Tech team in India' and constantly explaining the problem to UK call centres who 'can't contact the team'. Always tomorrow. Causing extreme personal & financial probs. Media next, Im out of patience!

  • AB_Racing1 Andrew Barker (@AB_Racing1) reported from Scorton, England

    Is there a bigger shower of **** going then @bt_uk , if so I have dealt with them

  • CJXXXXW Chris (@CJXXXXW) reported from Darlington, England

    @bt_uk Hi saying no known issues but for the last hour it’s been offline and back online must be 10/15 times at least

  • hippodarlo Helen Davis (@hippodarlo) reported from Darlington, England

    @btsport The dubbed crowd is awful, might as well watch FIFA 2020

  • D4v3_d Dave (@D4v3_d) reported from Darlington, England

    @bt_uk evening... Hoping you can help, we are due to have full fibre installed next week, the service is provided via the telegraph pole in the rear alley, is it possible for the engineer to run the cable over the roof and install the ont at the front of the house? Thanks

  • Yate5y Yatesy (@Yate5y) reported from Darlington, England

    @bt_uk Well I want to save bt money, save plastic and package and make the world a better place. You don't send me a plastic hub and I don't need to pay a tenner for it. 100% having my pants taken down paying ten pound for delivery

  • Rutherford_Paul Paul Rutherford (@Rutherford_Paul) reported from Darlington, England

    @bt_uk How will clearing the cache on the laptop help my iPhone though? BT appear to be blocking the access. To confirm this theory I am going to go to my friends house and connect to their Wi-Fi. If I can access eBay on there Wi-Fi it is definitely a BT issue.

  • ipolnufc ian pollock (@ipolnufc) reported from Whorlton, England

    Ffs - @btsportfootball @btsport why is channel 409 blank - pay enough for this service - not good enough

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    Not into conspiracy theories, but decided to switch Broadband from @bt_uk to @skytv, BT were good & sorted out out leaving, so I thought, now got a text saying issue with the cease order failed and needed to phone back, strangely my BT phones now not working when I tried to call

  • AlisonBLowndes Alison B. Lowndes ✿ (@AlisonBLowndes) reported from Newsham, England

    Hey @bt_uk tel. 07459814004 just called my home saying my line is being hacked bla bla bla & asking me to share IP addresses. Actual woman (Indian) so organised. Please issue #scam warning. #ScamAlert

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • katetaylor93 Kate ✨️ (@katetaylor93) reported

    @bt_uk I am still having the same issue...

  • mazymixer Simon Walkden (@mazymixer) reported

    @bt_uk A gentleman called Ula has finally resolved it, but I've asked him to do the final things in the background and call me back as I don't have any more time to hang on the phone!

  • steverobinson99 Steve Robinson (@steverobinson99) reported

    poor @btsport chose to show a couple of mid-table teams play out a goalless draw today - at least @SkySportsPL have a big game tomorrow

  • Garlorn19 Garlorn (@Garlorn19) reported

    @CFCPys @btsport Yeah and after 2 bad games, he will be labeled as the biggest flop ever from Chelsea fans and ex players.

  • elainen99 Ƥℓαтιиʋм (@elainen99) reported

    @Gorillaljc @bt_uk Having the same problem all dam day

  • gingerrossy Stuart Ross (@gingerrossy) reported

    @XboxSupport Context: I've applied a 12-month Game Pass Ultimate code from @bt_uk after signing up to a new fibre broadband service with them. It appears this code has overwritten previously purchased/remaining subscription-time rather than stacking. Can you take a look?

  • I__Praedyth Pr̶a̶e̸d̶y̷t̴h̷ (@I__Praedyth) reported

    @bt_uk said they were to deliver a 4Gee mini hub as a replacement for a faulty product… hasn’t happened, was also told I was going to get a callback yesterday that never happened and was texted today stated I’d get a call, didn’t happen As usual shocking service 0/10 #pointless

  • terry132875328 @teltheyid75 enic out (@terry132875328) reported

    @btsport have to say your national league highlights package is treated awfully advertised tonight for 9.45 and it’s ufc this is almost every time you advertise national league it’s never aired at right time or of at all very poor showing from yourselves.

  • lucyevelyyn Lucy (@lucyevelyyn) reported

    @bt_uk Hi, we have no WiFi because the engineer due to install it is delayed til 31st, EE dongle is useless, we were told about a local BT connection we could use but we never got sent the login details, could you dm me?

  • tig1985 Toni Galloway (@tig1985) reported

    I don't know if it's my BT broadband or skysports Bix office with the issue but I am raging,.just before the fight it stops working, £20 in the bin then @SkySports @bt_uk