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BT (British Telecom)

BT (British Telecom) outages and service status in Thornton Steward, England

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  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Thornton Steward, including 0 direct reports.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thornton Steward, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Steward, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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BT (British Telecom) Issues Reports Near Thornton Steward, England

Latest outage, problems and issue reports in Thornton Steward and nearby locations:

  • AB_Racing1
    Andrew Barker (@AB_Racing1) reported from Scorton, England

    Is there a bigger shower of **** going then @bt_uk , if so I have dealt with them

  • BarnStudioSigns
    Helen (Barn Studio Signs) (@BarnStudioSigns) reported from Leyburn, England

    @_Karen_C_ @bt_uk Yep. Scammers...just put the phone down if they ring again. xx

  • Colin_E_Hicks
    Colin Hicks (@Colin_E_Hicks) reported from Richmond, England

    . @bt_uk Totally let down by BT. No email since 11th Nov. In a loop between 'Tech team in India' and constantly explaining the problem to UK call centres who 'can't contact the team'. Always tomorrow. Causing extreme personal & financial probs. Media next, Im out of patience!

  • sammyhjohnson
    Sam Johnson (@sammyhjohnson) reported from Thornton Steward, England

    @bt_uk I have just waited for 59 mins on the phone to try to speak with someone in Customer Services. How do you expect to keep customers with that service! How do you leave BT?? 🤬

  • JohnMartinWard
    John Ward (@JohnMartinWard) reported from Ripon, England

    @J_Strudwick @Jamken22 @btsport I had the same problem - try to watch a different BT channel (I picked Rugby), then once logged in switch back to footie - all ok.

  • spot270
    Lee Pearson (@spot270) reported from Richmond, England

    @oliver_collings @bt_uk Talk talk mate. Stuff them. Customer loyalty is dead. Ask avaia

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RMhuiris
    Roibeard Mhuiris (@RMhuiris) reported

    @JimSpenceDundee @WeAreOpenreach @bt_uk My complaint was escalated directly to their Chief Executive who delegated it accordingly. Instead of resolving the problem, they actually compounded it.

  • RMhuiris
    Roibeard Mhuiris (@RMhuiris) reported

    @JimSpenceDundee @WeAreOpenreach @bt_uk 👇I have never met a bigger bunch of morons and incompetents. Absolute shysters and charlatans:

  • LesleyT88
    Lesley Talbot (@LesleyT88) reported

    @bt_uk your customer service is terrible! This issue still hasn’t been resolved! Told this morning that your executive customer care team would contact my mum to discuss the issue as a priority and she still hasn’t had a call! Paying customers are clearly not a priority to you

  • simboman
    Simboman 🇬🇧 🇺🇦 (@simboman) reported

    @bt_uk @shelliephair From my experience, complaints are not dealt with by BT at Sheffield - they are closed without resolution. It makes me two annoyed BT get away with this. How do I escalate an unresolved complaint. It is not a frivolous complaint.

  • aimdestroyer
    Gavin Curran (@aimdestroyer) reported

    @bt_uk please upgrade your mobile app. It is shocking. Can’t link to see accounts and payment set ups just buffer - awful

  • dannnehhh
    dannnehhh (@dannnehhh) reported

    Hi @bt_uk I’ve not been a customer of yours for some time now, however received an SMS and email this morning from yourselves stating my speed trial is ending for my broadband is ending in 7 days. Was this an error?

  • alreetson
    namecantbebrank (@alreetson) reported

    @bt_uk @MoneySavingExp @MartinSLewis Why are you so aggravatingly poor at communicating and dealing with people who are made to use your services? Not choose, made.

  • alan_get
    Alan Carter (@alan_get) reported

    @JayJBro73 @bt_uk Same issue Cm62ay. Went off at 8.45?

  • HelenWakelam
    Helen Wakelam (@HelenWakelam) reported

    @bt_uk how do I get to speak with someone on the helpdesk about a broadband fault instead of dealing with a dreadful bot over text - disgraceful service?

  • Ingleton_ian
    Ingleton Ian (@Ingleton_ian) reported

    @bt_uk Living in her own, remote location and currently no access to emergency services of she needs them.