BT (British Telecom) outages and service status in Thornton Steward, England

Problems in the last 24 hours in Thornton Steward, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Steward, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Thornton Steward, England

Latest outage, problems and issue reports in Thornton Steward and nearby locations:

• 
  John Ward (@JohnMartinWard) reported 3 minutes ago from Ripon, England

  @J_Strudwick @Jamken22 @btsport I had the same problem - try to watch a different BT channel (I picked Rugby), then once logged in switch back to footie - all ok.

• 
  Andrew Barker (@AB_Racing1) reported 13 minutes ago from Scorton, England

  Is there a bigger shower of **** going then @bt_uk , if so I have dealt with them

• 
  Lee Pearson (@spot270) reported 15 minutes ago from Richmond, England

  @oliver_collings @bt_uk Talk talk mate. Stuff them. Customer loyalty is dead. Ask avaia

• 
  Helen (Barn Studio Signs) (@BarnStudioSigns) reported 26 minutes ago from Leyburn, England

  @_Karen_C_ @bt_uk Yep. Scammers...just put the phone down if they ring again. xx

• 
  Colin Hicks (@Colin_E_Hicks) reported 30 minutes ago from Richmond, England

  . @bt_uk Totally let down by BT. No email since 11th Nov. In a loop between 'Tech team in India' and constantly explaining the problem to UK call centres who 'can't contact the team'. Always tomorrow. Causing extreme personal & financial probs. Media next, Im out of patience!

• 
  Sam Johnson (@sammyhjohnson) reported 56 minutes ago from Thornton Steward, England

  @bt_uk I have just waited for 59 mins on the phone to try to speak with someone in Customer Services. How do you expect to keep customers with that service! How do you leave BT?? 🤬

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris (@tringgooner) reported 3 minutes ago

  @bt_uk I think anyone would be unhappy don’t you? Messed around, then asked for a £20 deposit to that you will hold onto for up to 6 months. It’s a bloody disgrace. That is no way to treat any customer. And you know it.

• 
  Warren Peters (@wizza_wozza) reported 5 minutes ago

  Had a most frustrating experiences trying to help an elderly friend with their broadband and wi-fi through @bt_uk - BTs support systems are designed to hamper rather than help. My friend has poor mobile signal and relies on BT for phone/internet, difficult to speak to a human.

• 
  Robin Cornelius (@robincornelius) reported 6 minutes ago

  Terrible day for getting work done today @bt_uk internet is down as there is planned maintenance that no one was informed about and no @ThreeUKSupport mobile data at work despite 3-4 bars of signal. This happens too often on your network had to go for a drive to get data

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 12 minutes ago

  @Walesguy2 @bt_uk Mark, it's been a known issue for months.

• 
  Large Vodka (@mizmuggle) reported 14 minutes ago

  @bt_uk I’ve already done this. It’s says network fault and the date for resolution keeps getting pushed back. It’s not acceptable and can’t get through to an actual person on the phone.

• 
  Mark (@Walesguy2) reported 14 minutes ago

  @bt_uk Paying a bill should be easy. Automatic. Why do you make it so difficult for your customers? I’ve already spent an hour on this tonight. And your complaints page wouldn’t upload. Funny that. You think I have that time to spend on a **** company that can’t organise itself?

• 
  Mr Gray (@Monetization26) reported 17 minutes ago

  @robincornelius @bt_uk @ThreeUKSupport Hi Robin, is that affecting EE customers do you know as mines been down all morning and when ive phoned up they are saying there’s nothing wrong and I’m saying well there definitely is as nothing it work?.

• 
  Large Vodka (@mizmuggle) reported 18 minutes ago

  @bt_uk have had no broadband since 25/8. fault tracker says it’s fixed but running a check on it says network fault and the expected resolve date keeps getting pushed back. Can’t get anything other than a bot on phone or text. I work from home and this is not good enough

• 
  Sparky (@oftheVotadini) reported 19 minutes ago

  @bt_uk @tringgooner I hate corporate replies like this. Instead of taking ownership of the problem, they palm you off to another department who will fob you off with a desultory offer

• 
  AutumnaL (@HightoDeep) reported 20 minutes ago

  @eventhestarsuk @bt_uk I thought new customer only deals had been stopped! ******* rob dogs *forgive the swear