BT (British Telecom)

BT (British Telecom) Outage Report in Whorlton, County Durham, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Whorlton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whorlton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Whorlton, County Durham, England 11/20/2025 13:55

November 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Whorlton, County Durham, England

The most recent BT (British Telecom) outage reports came from the following cities: Barnard Castle and Shildon.

Loading map, please wait...
City Problem Type Report Time
United KingdomBarnard Castle Wi-fi
United KingdomShildon E-mail
United KingdomCatterick Wi-fi
United KingdomCatterick Internet
United KingdomNewton Aycliffe Internet
United KingdomBarnard Castle Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Whorlton, England

Latest outage, problems and issue reports in Whorlton and nearby locations:

  • Rutherford_Paul Paul Rutherford (@Rutherford_Paul) reported from Darlington, England

    @bt_uk No its not a business account. I just run a part time casual business via eBay. It’s not my main job. Plus transferring me would just be passing the issue on to someone else. However please feel free to ask colleagues for suggestions on how to fix this situation.

  • Yate5y Yatesy (@Yate5y) reported from Darlington, England

    @bt_uk Well I want to save bt money, save plastic and package and make the world a better place. You don't send me a plastic hub and I don't need to pay a tenner for it. 100% having my pants taken down paying ten pound for delivery

  • AlisonBLowndes Alison B. Lowndes ✿ (@AlisonBLowndes) reported from Newsham, England

    Hey @bt_uk tel. 07459814004 just called my home saying my line is being hacked bla bla bla & asking me to share IP addresses. Actual woman (Indian) so organised. Please issue #scam warning. #ScamAlert

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    Not into conspiracy theories, but decided to switch Broadband from @bt_uk to @skytv, BT were good & sorted out out leaving, so I thought, now got a text saying issue with the cease order failed and needed to phone back, strangely my BT phones now not working when I tried to call

  • Rutherford_Paul Paul Rutherford (@Rutherford_Paul) reported from Darlington, England

    @bt_uk If eBay works on my laptop & iPhone on a non-BT wifi (I haven’t confirmed this yet) then it is definitely something with BT. Especially as all other websites & apps work fine. I run a part time business on eBay so I won’t tolerate this issue for too long before I change provider.

  • hippodarlo Helen Davis (@hippodarlo) reported from Darlington, England

    @btsport The dubbed crowd is awful, might as well watch FIFA 2020

  • elliott_finlay Finlay Elliott (@elliott_finlay) reported from Newton Aycliffe, England

    @bt_uk Switch Internet off we are closing it down due to the press option 1or 2 usual scam calling stuff

  • spot270 Lee Pearson (@spot270) reported from Richmond, England

    @oliver_collings @bt_uk Talk talk mate. Stuff them. Customer loyalty is dead. Ask avaia

  • stu_blackburn Stuart Blackburn (@stu_blackburn) reported from Darlington, England

    @bt_uk is there a problem with broadband in the DL3 area, I'm not connected to the Internet? Thank you.

  • Colin_E_Hicks Colin Hicks (@Colin_E_Hicks) reported from Richmond, England

    . @bt_uk Totally let down by BT. No email since 11th Nov. In a loop between 'Tech team in India' and constantly explaining the problem to UK call centres who 'can't contact the team'. Always tomorrow. Causing extreme personal & financial probs. Media next, Im out of patience!

  • 1972wilksy Chris Wilks (@1972wilksy) reported from Chilton, England

    @bt_uk @BTCare Hi. Got problem with my broadband which one of your advisers told me on the phone is getting fixed. But I'm not getting unlimited 4g that I should be getting on my halo account. Spoke to 2 advisors and still hasn't been sorted despite them both promising to

  • 1972wilksy Chris Wilks (@1972wilksy) reported from Chilton, England

    @bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy

  • mikecharlston Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @bt_uk We currently have @skytv but after a week of little to no signal, the sky engineers have confirmed it’s an issue with trees out issue of our garden so sky looks like a no go! We currently have sky q in three rooms, do bt allows three boxes in the same house??

  • Rutherford_Paul Paul Rutherford (@Rutherford_Paul) reported from Darlington, England

    @bt_uk How will clearing the cache on the laptop help my iPhone though? BT appear to be blocking the access. To confirm this theory I am going to go to my friends house and connect to their Wi-Fi. If I can access eBay on there Wi-Fi it is definitely a BT issue.

  • X_CELsolutions X-CEL Solutions (@X_CELsolutions) reported from Darlington, England

    Can you give me some technical advice please @bt_uk I'm wanting to connect a 2.4ghz wifi alarm security system to your Smart hub 2. Is it possible to separate your dual frequency to allow me to do this? #TechSupport #Advice #Help

  • cushdela CushdelaCush (@cushdela) reported from Darlington, England

    Ahh Jenas shut ******** up... Was wondering how long it would take before the Bruce arse licking started! #NUFC #BTsport

  • CJXXXXW Chris (@CJXXXXW) reported from Darlington, England

    @bt_uk Hi saying no known issues but for the last hour it’s been offline and back online must be 10/15 times at least

  • AB_Racing1 Andrew Barker (@AB_Racing1) reported from Scorton, England

    Is there a bigger shower of **** going then @bt_uk , if so I have dealt with them

  • elliott_finlay Finlay Elliott (@elliott_finlay) reported from Newton Aycliffe, England

    Hi @bt_uk is this number your representative 01963439160 phoned me not your customer so probably scam

  • MissLWrighty Wrighty (@MissLWrighty) reported from Darlington, England

    What would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Narson Daniel Jones (@Narson) reported

    Just, wow. For our truly awful 10mbps internet, @bt_uk are pumping up the price by 14.4%. It can't be for investment in infrastructure, as these internet speeds are below the average from a decade ago.

  • letsdefy DEFY (@letsdefy) reported

    @btbusinesscare I have sent a DM as requested. For a small and fairly new business this has been terribly detrimental and caused all manner of stress and impediment. Lack of action and resolution has been truly excruciating.

  • LeeMarkDavies Lee Davies (with an e) (@LeeMarkDavies) reported

    Preparing to move my broadband from @bt_uk to @virginmedia... Virgin Media calls me and all I get is a chap with Liverpudlian accent shouting "slow down, slow down" at me. He didn't take kindly to me pointing out that's not the way to get my business. That plan is now on hold.

  • LaDawse Dawse (@LaDawse) reported

    @BristolBears if there really are 2000 NHS staff here at the gate could a couple of them please help revive the atmosphere #bristolbears #brivnew #btsport

  • messymummsy debbie evans (@messymummsy) reported

    @bt_uk Tasha the problem is over 8 years ago . So I don’t have an account or details that your staff can find yet they say I owe £177 from more than 4 years ago ???? But they can’t send me any details absolute joke

  • broadcast_sound Broadcast Sound (@broadcast_sound) reported

    @bt_uk Need some more help, I signed out, but stil didt work

  • HollieBuss Hollie (@HollieBuss) reported

    @bt_uk We have someone coming tomorrow but I've lost count on the visits from them. It's stupid now.

  • FDormo Forever Dormo (@FDormo) reported

    @cambtweetlaw 7am only exists in February 2023 so that, when the alarm goes off, the cricket coverage on BTSport from New Zealand can be switched on, together with the kettle for a pot of tea. Such an hour never existed when studying Law @Selwyn1882 all those decades ago. Perish the thought!

  • pete_savin Pete Savin🇺🇦 (@pete_savin) reported

    Back to having to deal with the appalling customer service from @bt_uk it’s a wonder they are still in business they are disorganised and witless

  • Narson Daniel Jones (@Narson) reported

    @bt_uk Yes, but Openreach refuse to actually provide any information - and have in the past provided statements, including to MPs, that they have then contradicted. And BT refused to ask for information from Openreach (as BT is openreach's customer + boss) when I raised as a complaint.