BT (British Telecom)

BT (British Telecom) Outage Report in Newton Aycliffe, County Durham, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newton Aycliffe, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newton Aycliffe, County Durham, England 12/30/2025 12:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newton Aycliffe, County Durham, England

The most recent BT (British Telecom) outage reports came from the following cities: Stockton-on-Tees and Bishop Auckland.

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City Problem Type Report Time
United KingdomStockton-on-Tees Total Blackout
United KingdomBishop Auckland TV
United KingdomDurham E-mail
United KingdomCrook Wi-fi
United KingdomDurham Internet
United KingdomDurham E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Newton Aycliffe, England

Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:

  • chris_jelley Dr Chris Jelley (@chris_jelley) reported from Durham, England

    A new development on the BT issue. Had a call following my Tweet from a person @bt_uk apologising for yesterday. Early termination fee waived, apology accepted and relationship restored. Both agreed that this wasn’t the way it should happen but impressed with the resolution.

  • hippodarlo Helen Davis (@hippodarlo) reported from Darlington, England

    @btsport The dubbed crowd is awful, might as well watch FIFA 2020

  • beck5ter Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England

    @gaznolan @bt_uk @Virgin @richardbranson @libertyglobal Cheers Gaz!! In that case @libertyglobal your Wi-Fi and internet is terrible, spend less on fancy adverts and more on infrastructure and getting your product as advertised, we really shouldn't have to have mobile data on in our own house

  • cushdela CushdelaCush (@cushdela) reported from Darlington, England

    Ahh Jenas shut ******** up... Was wondering how long it would take before the Bruce arse licking started! #NUFC #BTsport

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @bt_uk Very disappointed at the customer service received after a phone call my wife made regarding our current broadband contract. Staff member was very patronising and unhelpful especially considering we have been BT customers for 20 years.

  • Jono_1987 Jono (@Jono_1987) reported from Ingleby Barwick, England

    @btsport @WWEUK Thank god for that I don’t have to see this shit anymore

  • Hossy93 Joseph Drane (@Hossy93) reported from Brandon, England

    @Gaz_House @btsport Or you could go down the night before. 😉

  • BettybobRogers Liz (@BettybobRogers) reported from Stockton-on-Tees, England

    @bt_uk can you help? My dad it seems has not had a bill sent to him for many years, yet is paying by direct debit monthly for services - we don’t know what.

  • MrsP1001 MrsP (@MrsP1001) reported from Sunderland Bridge, England

    @bt_uk And people on Twitter may be looking for a new broadband connection and should be aware of the level of service from BT

  • chris_jelley Dr Chris Jelley (@chris_jelley) reported from Durham, England

    10+ years (probably more) of being a loyal @bt_uk @BTGroup customer and they couldn’t waive the early termination fee liable because my new move means I can’t transfer the contract to my temporary property. I will never use them again.

  • CraigShitpeas Craig Shitpeas (@CraigShitpeas) reported from Sunderland Bridge, England

    Rochdale’s 40yr old forward more effective than #Nufc 40million pound one. He is awful. No heart, no touch, no industry just dreadful. Well done #rochdale a deserved payday. They should have won it. They still might! #facup #btsport

  • MissLWrighty Wrighty (@MissLWrighty) reported from Darlington, England

    What would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv

  • Yate5y Yatesy (@Yate5y) reported from Darlington, England

    @bt_uk Well I want to save bt money, save plastic and package and make the world a better place. You don't send me a plastic hub and I don't need to pay a tenner for it. 100% having my pants taken down paying ten pound for delivery

  • JillButt Jill Butterwick (@JillButt) reported from Stockton-on-Tees, England

    @bt_uk internet access down. Went to parents house in same street and theirs is down too

  • elliott_finlay Finlay Elliott (@elliott_finlay) reported from Newton Aycliffe, England

    Hi @bt_uk is this number your representative 01963439160 phoned me not your customer so probably scam

  • MrsP1001 MrsP (@MrsP1001) reported from Crook, England

    @bt_uk False alarm, it was a nice neighbour dropping off a Christmas card - I saw an Openreach van down the road and assumed that you had actually done something!!

  • Mrsthirsty1 Hilda Hirst (@Mrsthirsty1) reported from Ingleby Barwick, England

    @bt_uk Hi , no I called twice to place the order. Have wasted so much time already. Think its best to cancel & start again. Am not sure I want to move with @bt_uk .

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    @bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595

  • DanielJenks89 Daniel Jenks (@DanielJenks89) reported from Sunderland Bridge, England

    @bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?

  • elliott_finlay Finlay Elliott (@elliott_finlay) reported from Newton Aycliffe, England

    @bt_uk Switch Internet off we are closing it down due to the press option 1or 2 usual scam calling stuff

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • stepanodi5y Angela Iverson 😅💐 (@stepanodi5y) reported

    @123_shibby @btsport My account is locked, Support is not doing anything over 30+ days since first reported.All access denied I couldn’t access it, I was so confused not until someone referred me to Multitask_support on Instagram who help me to reactivate it so of course they can help

  • maksimy0fed Sharon Wolfe (@maksimy0fed) reported

    @123_shibby @btsport I was frustrated contacting support for all the time till I was referred by a friend to Multitask_support on Instagram they did an excellent job retrieve my stranded account.

  • ads9742 Adam Gregory (@ads9742) reported

    @bt_uk Assume that will be engineer number 8 will attend and fail to fix it

  • ads9742 Adam Gregory (@ads9742) reported

    5 weeks and my Internet is still **** @bt_uk waste of space.

  • ads9742 Adam Gregory (@ads9742) reported

    @bt_uk Will have to keep tweeting if bad press is the only way @bt_uk take action

  • 1sthappysodme Happy😊 (@1sthappysodme) reported

    @BTCare can you please have a word with your text department just had a text reminding me to send the broken TV box back it's been sent back and post office said it was delivered on Saturday 👍I have recipient and screen shot of post office confirming delivery to you thank you

  • gfarr92 George Farr (@gfarr92) reported

    @bt_uk Still not working I’ve tried those.

  • TylerSheekz1 Tsheekey (@TylerSheekz1) reported

    @Macool__ @bt_uk Yh that is exactly what was happening to me. Yh I use a disk with the Ethernet into my pc. Bt will tell you to plug your Ethernet straight from your hub to console. And if it’s still laggy they will have to fix it otherwise they ain’t interested they was no help at all to me

  • ads9742 Adam Gregory (@ads9742) reported

    @bt_uk Oh good engineer 8 maybe trying to fix it 😢😢

  • Macool__ Macool (@Macool__) reported

    @TylerSheekz1 @bt_uk Did you ever get this issue sorted? I have this problem currently too - would like to get it sorted because I just keep getting lag spikes and so my ping spikes really high causing jitters in game. Please let me know ASAP