BT (British Telecom)

BT (British Telecom) Outage Report in Newton Aycliffe, County Durham, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Newton Aycliffe come from postal codes DL5.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newton Aycliffe, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newton Aycliffe, County Durham, England 04/24/2025 00:20

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (15%)

    E-mail (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newton Aycliffe, County Durham, England

The most recent BT (British Telecom) outage reports came from the following cities: Darlington, Billingham, Newton Aycliffe, Stockton-on-Tees and Durham.

Loading map, please wait...
City Problem Type Report Time
United KingdomDarlington Phone
United KingdomBillingham Wi-fi
United KingdomNewton Aycliffe Phone
United KingdomBillingham Wi-fi
United KingdomStockton-on-Tees Wi-fi
United KingdomStockton-on-Tees Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Newton Aycliffe, England

Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:

  • 1972wilksy Chris Wilks (@1972wilksy) reported from Chilton, England

    @bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy

  • 1972wilksy Chris Wilks (@1972wilksy) reported from Chilton, England

    @bt_uk @BTCare Hi. Got problem with my broadband which one of your advisers told me on the phone is getting fixed. But I'm not getting unlimited 4g that I should be getting on my halo account. Spoke to 2 advisors and still hasn't been sorted despite them both promising to

  • hippodarlo Helen Davis (@hippodarlo) reported from Darlington, England

    @btsport The dubbed crowd is awful, might as well watch FIFA 2020

  • elliott_finlay Finlay Elliott (@elliott_finlay) reported from Newton Aycliffe, England

    @bt_uk Switch Internet off we are closing it down due to the press option 1or 2 usual scam calling stuff

  • JillButt Jill Butterwick (@JillButt) reported from Stockton-on-Tees, England

    @bt_uk internet access down. Went to parents house in same street and theirs is down too

  • MrsP1001 MrsP (@MrsP1001) reported from Crook, England

    @bt_uk False alarm, it was a nice neighbour dropping off a Christmas card - I saw an Openreach van down the road and assumed that you had actually done something!!

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    @bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595

  • mikecharlston Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @bt_uk We currently have @skytv but after a week of little to no signal, the sky engineers have confirmed it’s an issue with trees out issue of our garden so sky looks like a no go! We currently have sky q in three rooms, do bt allows three boxes in the same house??

  • MrsP1001 MrsP (@MrsP1001) reported from Sunderland Bridge, England

    @bt_uk And people on Twitter may be looking for a new broadband connection and should be aware of the level of service from BT

  • MissLWrighty Wrighty (@MissLWrighty) reported from Darlington, England

    What would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv

  • gerrinnesmac Gerry1nnes (@gerrinnesmac) reported from Peterlee, England

    @bt_uk Tweets are nice but I don't understand how you're in business! I've tried 7 times over three days to call you and you never ever pick up! Just a constant recycled message about being busy! If you can't handle busy you shouldn't be in business.

  • Yate5y Yatesy (@Yate5y) reported from Darlington, England

    @bt_uk Well I want to save bt money, save plastic and package and make the world a better place. You don't send me a plastic hub and I don't need to pay a tenner for it. 100% having my pants taken down paying ten pound for delivery

  • X_CELsolutions X-CEL Solutions (@X_CELsolutions) reported from Darlington, England

    Can you give me some technical advice please @bt_uk I'm wanting to connect a 2.4ghz wifi alarm security system to your Smart hub 2. Is it possible to separate your dual frequency to allow me to do this? #TechSupport #Advice #Help

  • chris_jelley Dr Chris Jelley (@chris_jelley) reported from Durham, England

    10+ years (probably more) of being a loyal @bt_uk @BTGroup customer and they couldn’t waive the early termination fee liable because my new move means I can’t transfer the contract to my temporary property. I will never use them again.

  • cushdela CushdelaCush (@cushdela) reported from Darlington, England

    Ahh Jenas shut ******** up... Was wondering how long it would take before the Bruce arse licking started! #NUFC #BTsport

  • BettybobRogers Liz (@BettybobRogers) reported from Stockton-on-Tees, England

    @bt_uk can you help? My dad it seems has not had a bill sent to him for many years, yet is paying by direct debit monthly for services - we don’t know what.

  • chris_jelley Dr Chris Jelley (@chris_jelley) reported from Durham, England

    A new development on the BT issue. Had a call following my Tweet from a person @bt_uk apologising for yesterday. Early termination fee waived, apology accepted and relationship restored. Both agreed that this wasn’t the way it should happen but impressed with the resolution.

  • Mrsthirsty1 Hilda Hirst (@Mrsthirsty1) reported from Ingleby Barwick, England

    @bt_uk Hi , no I called twice to place the order. Have wasted so much time already. Think its best to cancel & start again. Am not sure I want to move with @bt_uk .

  • DanielJenks89 Daniel Jenks (@DanielJenks89) reported from Sunderland Bridge, England

    @bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?

  • CraigShitpeas Craig Shitpeas (@CraigShitpeas) reported from Sunderland Bridge, England

    Rochdale’s 40yr old forward more effective than #Nufc 40million pound one. He is awful. No heart, no touch, no industry just dreadful. Well done #rochdale a deserved payday. They should have won it. They still might! #facup #btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MaryaaBibi Maryaa Bibi (@MaryaaBibi) reported

    If you want to be hanged up on by customer service after waiting for 2 hours, no broadband for two weeks and endless unfulfilled promises that remind you of an ex. Hit up @bt_uk

  • brookesy40 Brad Brookes (@brookesy40) reported

    @bt_uk It’s ok thanks we have made 5 phone calls, had two engineers, somehow ended up with no broadband for 2 weeks and today found out a new telephone number had been set up into our home. Formal complaint submitted hopefully someone rings us back by Monday otherwise 6 times lucky.

  • MaryaaBibi Maryaa Bibi (@MaryaaBibi) reported

    If you want to be hanged up on by customer service after waiting for 2 hours, no internet for two weeks and endless promises not answered. Hit up @bt_uk

  • Nusotad Leej (@Nusotad) reported

    @btsport why is your picture quality so bad? Literally compared to @SkySports or any other channel it’s terrible.

  • l16gsy David (@l16gsy) reported

    @bt_uk I’ve tried the App, I’ve messaged twice on BT service and made 3 calls to report a connection but can’t get openreach to respond. Why?????

  • Crimson140 Crimson - Eclipse (@Crimson140) reported

    @bt_uk @resolvercouk Can you send me a code so I can DM my issue please? @OpenreachHelp I want to cut out the middle man between yourselves and BT.

  • Cheese1138 Cheese! (@Cheese1138) reported

    @bt_uk I am still waiting on a new youview box to arrive and your phone lines are offering a long wait and the online chat service is too busy to speak to me. I just want to know where my telly box is!

  • VianaLuccas The Unscrupulously Horny, Beary Barrington. (@VianaLuccas) reported

    @bradderzz98 @bt_uk You gonna help this customer @bt_uk. I'd hate to switch to another provider

  • HelenMaryPike One of the #greatunwashed (@HelenMaryPike) reported

    No danger of decent service for those who pay again, then @BTCare ?

  • jimbo2728 James U (@jimbo2728) reported

    @bt_uk hi, my router keeps going down and when I reboot and try to log back on it asks for my WiFi password. It then tells me the WiFi password I enter is incorrect (it isn’t). Are there issues in the TW15 postcode area?