BT (British Telecom)

BT (British Telecom) Outage Report in Newton Aycliffe, County Durham, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newton Aycliffe, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newton Aycliffe, County Durham, England 05/14/2025 05:20

May 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newton Aycliffe, County Durham, England

The most recent BT (British Telecom) outage reports came from the following cities: Stockton-on-Tees, Durham, Darlington, Billingham and Newton Aycliffe.

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City Problem Type Report Time
United KingdomStockton-on-Tees Wi-fi
United KingdomStockton-on-Tees E-mail
United KingdomStockton-on-Tees Internet
United KingdomDurham TV
United KingdomDurham Internet
United KingdomDarlington Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Newton Aycliffe, England

Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:

  • chris_jelley Dr Chris Jelley (@chris_jelley) reported from Durham, England

    A new development on the BT issue. Had a call following my Tweet from a person @bt_uk apologising for yesterday. Early termination fee waived, apology accepted and relationship restored. Both agreed that this wasn’t the way it should happen but impressed with the resolution.

  • BettybobRogers Liz (@BettybobRogers) reported from Stockton-on-Tees, England

    @bt_uk can you help? My dad it seems has not had a bill sent to him for many years, yet is paying by direct debit monthly for services - we don’t know what.

  • DanielJenks89 Daniel Jenks (@DanielJenks89) reported from Sunderland Bridge, England

    @bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?

  • hippodarlo Helen Davis (@hippodarlo) reported from Darlington, England

    @btsport The dubbed crowd is awful, might as well watch FIFA 2020

  • Rutherford_Paul Paul Rutherford (@Rutherford_Paul) reported from Darlington, England

    @bt_uk How will clearing the cache on the laptop help my iPhone though? BT appear to be blocking the access. To confirm this theory I am going to go to my friends house and connect to their Wi-Fi. If I can access eBay on there Wi-Fi it is definitely a BT issue.

  • X_CELsolutions X-CEL Solutions (@X_CELsolutions) reported from Darlington, England

    Can you give me some technical advice please @bt_uk I'm wanting to connect a 2.4ghz wifi alarm security system to your Smart hub 2. Is it possible to separate your dual frequency to allow me to do this? #TechSupport #Advice #Help

  • stu_blackburn Stuart Blackburn (@stu_blackburn) reported from Darlington, England

    @bt_uk is there a problem with broadband in the DL3 area, I'm not connected to the Internet? Thank you.

  • gerrinnesmac Gerry1nnes (@gerrinnesmac) reported from Peterlee, England

    @bt_uk Tweets are nice but I don't understand how you're in business! I've tried 7 times over three days to call you and you never ever pick up! Just a constant recycled message about being busy! If you can't handle busy you shouldn't be in business.

  • Mrsthirsty1 Hilda Hirst (@Mrsthirsty1) reported from Ingleby Barwick, England

    @bt_uk Hi , no I called twice to place the order. Have wasted so much time already. Think its best to cancel & start again. Am not sure I want to move with @bt_uk .

  • 1972wilksy Chris Wilks (@1972wilksy) reported from Chilton, England

    @bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    @bt_uk broadband outage in DH77DD affecting *both* BT and Sky customers. According to Sky (your website doesn’t acknowledge it) since 11:30 last night. What’s going on?

  • Rutherford_Paul Paul Rutherford (@Rutherford_Paul) reported from Darlington, England

    @bt_uk If eBay works on my laptop & iPhone on a non-BT wifi (I haven’t confirmed this yet) then it is definitely something with BT. Especially as all other websites & apps work fine. I run a part time business on eBay so I won’t tolerate this issue for too long before I change provider.

  • ha66ie Paul Haggie (@ha66ie) reported from Stockton-on-Tees, England

    @bt_uk hi team. My partner has a work mobile connected to BT. However the mobile phone signal is very poor indoors for call quality. I've searched online and found people who have a signal assist box. Is this available? We are broadband customers. Thank you.

  • AlisonBLowndes Alison B. Lowndes ✿ (@AlisonBLowndes) reported from Newsham, England

    Hey @bt_uk tel. 07459814004 just called my home saying my line is being hacked bla bla bla & asking me to share IP addresses. Actual woman (Indian) so organised. Please issue #scam warning. #ScamAlert

  • MissLWrighty Wrighty (@MissLWrighty) reported from Darlington, England

    What would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv

  • 1972wilksy Chris Wilks (@1972wilksy) reported from Chilton, England

    @bt_uk @BTCare Hi. Got problem with my broadband which one of your advisers told me on the phone is getting fixed. But I'm not getting unlimited 4g that I should be getting on my halo account. Spoke to 2 advisors and still hasn't been sorted despite them both promising to

  • cushdela CushdelaCush (@cushdela) reported from Darlington, England

    Ahh Jenas shut ******** up... Was wondering how long it would take before the Bruce arse licking started! #NUFC #BTsport

  • chris_jelley Dr Chris Jelley (@chris_jelley) reported from Durham, England

    10+ years (probably more) of being a loyal @bt_uk @BTGroup customer and they couldn’t waive the early termination fee liable because my new move means I can’t transfer the contract to my temporary property. I will never use them again.

  • CJXXXXW Chris (@CJXXXXW) reported from Darlington, England

    @bt_uk Hi saying no known issues but for the last hour it’s been offline and back online must be 10/15 times at least

  • mikecharlston Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @bt_uk We currently have @skytv but after a week of little to no signal, the sky engineers have confirmed it’s an issue with trees out issue of our garden so sky looks like a no go! We currently have sky q in three rooms, do bt allows three boxes in the same house??

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TigerThompson12 Tyser Thompson (@TigerThompson12) reported

    @GlennMoore7 @TheDesKelly @btsport This wasn't much of an issue,until Klopp came over.

  • Sim_Simma_85 B r i s t o l R o m a n 🏴󠁧󠁢󠁥󠁮󠁧󠁿FM⚽️RL🎮 (@Sim_Simma_85) reported

    @bt_uk Its still down but have a engineer coming Monday as they said there's a fault on my line 👍

  • pennymw_ Penny (@pennymw_) reported

    @bt_uk struggling with the internet in the Stanmore area, can’t connect to wifi on any device and when we do it’s poor! Is something down in the area?

  • ms_paulie Paulie 🌻🐝 (@ms_paulie) reported

    Terrible interview - someone congratulate the Winner 🥊🥊 @BTSportBoxing @btsport #DuboisJoyce

  • ThaGhost9 O’Reilly McCarthy (@ThaGhost9) reported

    David haye & that little midget cutting down a daniel dubois on national tv like that is disgraceful #DuboisJoyce #btsport

  • FattusAntus ant. (@FattusAntus) reported

    Didn't see the end of the fight. Turned it off as soon as I heard some rude words. No one should have to listen to that filth. Especially after 23:00. @BTSportBoxing @btsport

  • aledhughes0809 A (@aledhughes0809) reported

    @BTSportBoxing @btsport Two awful boxers, neither will ever make it at world level.

  • JaeDavies23 𝕁𝔸𝔼. (@JaeDavies23) reported

    FFS, I wish @btsport would stop apologising for bad language. We are watching two grown men going to war past the watershed, fight fans know what to expect. 🤬 #DuboisJoyce

  • TechNoir80s TechNoir (@TechNoir80s) reported

    @BTSportBoxing @btsport Youth vs experience. Hype train!! Build him up then hang him out to dry. Shame on you. Dubois I’m sure will go again the fight was pretty close in the 10th !! Joe hopefully gets a big fight next. Deserves it !!

  • gannet1978 gannet (@gannet1978) reported

    @BTSportBoxing @btsport Sack the commentators they are ******* awful and haven’t a clue they need surgically removed from DDD arse