BT (British Telecom) Outage Report in Newton Aycliffe, County Durham, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Newton Aycliffe, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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Wi-fi (13%)
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E-mail (12%)
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Phone (10%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Newton Aycliffe, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Peterlee, Bishop Auckland, Stockton-on-Tees, Durham, Newton Aycliffe and Crook.
City | Problem Type | Report Time |
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Internet | ||
Total Blackout | ||
Phone | ||
Phone | ||
Phone | ||
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Newton Aycliffe, England
Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:
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X-CEL Solutions (@X_CELsolutions) reported from Darlington, England
Can you give me some technical advice please @bt_uk I'm wanting to connect a 2.4ghz wifi alarm security system to your Smart hub 2. Is it possible to separate your dual frequency to allow me to do this? #TechSupport #Advice #Help
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Dr Chris Jelley (@chris_jelley) reported from Durham, England
10+ years (probably more) of being a loyal @bt_uk @BTGroup customer and they couldn’t waive the early termination fee liable because my new move means I can’t transfer the contract to my temporary property. I will never use them again.
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Hilda Hirst (@Mrsthirsty1) reported from Ingleby Barwick, England
@bt_uk Hi , no I called twice to place the order. Have wasted so much time already. Think its best to cancel & start again. Am not sure I want to move with @bt_uk .
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Dr Chris Jelley (@chris_jelley) reported from Durham, England
A new development on the BT issue. Had a call following my Tweet from a person @bt_uk apologising for yesterday. Early termination fee waived, apology accepted and relationship restored. Both agreed that this wasn’t the way it should happen but impressed with the resolution.
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Chris Wilks (@1972wilksy) reported from Chilton, England
@bt_uk @BTCare Hi. Got problem with my broadband which one of your advisers told me on the phone is getting fixed. But I'm not getting unlimited 4g that I should be getting on my halo account. Spoke to 2 advisors and still hasn't been sorted despite them both promising to
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CushdelaCush (@cushdela) reported from Darlington, England
Ahh Jenas shut ******** up... Was wondering how long it would take before the Bruce arse licking started! #NUFC #BTsport
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Alison B. Lowndes ✿ (@AlisonBLowndes) reported from Newsham, England
Hey @bt_uk tel. 07459814004 just called my home saying my line is being hacked bla bla bla & asking me to share IP addresses. Actual woman (Indian) so organised. Please issue #scam warning. #ScamAlert
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Tim Fowler (@timlibrarian) reported from Bearpark, England
@bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595
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Paul Haggie (@ha66ie) reported from Stockton-on-Tees, England
@bt_uk hi team. My partner has a work mobile connected to BT. However the mobile phone signal is very poor indoors for call quality. I've searched online and found people who have a signal assist box. Is this available? We are broadband customers. Thank you.
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Wrighty (@MissLWrighty) reported from Darlington, England
What would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv
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Liz (@BettybobRogers) reported from Stockton-on-Tees, England
@bt_uk can you help? My dad it seems has not had a bill sent to him for many years, yet is paying by direct debit monthly for services - we don’t know what.
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Paul Rutherford (@Rutherford_Paul) reported from Darlington, England
@bt_uk How will clearing the cache on the laptop help my iPhone though? BT appear to be blocking the access. To confirm this theory I am going to go to my friends house and connect to their Wi-Fi. If I can access eBay on there Wi-Fi it is definitely a BT issue.
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Chris Wilks (@1972wilksy) reported from Chilton, England
@bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy
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Chris (@CJXXXXW) reported from Darlington, England
@bt_uk Hi saying no known issues but for the last hour it’s been offline and back online must be 10/15 times at least
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Helen Davis (@hippodarlo) reported from Darlington, England
@btsport The dubbed crowd is awful, might as well watch FIFA 2020
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Daniel Jenks (@DanielJenks89) reported from Sunderland Bridge, England
@bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?
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Gerry1nnes (@gerrinnesmac) reported from Peterlee, England
@bt_uk Tweets are nice but I don't understand how you're in business! I've tried 7 times over three days to call you and you never ever pick up! Just a constant recycled message about being busy! If you can't handle busy you shouldn't be in business.
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Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England
@bt_uk We currently have @skytv but after a week of little to no signal, the sky engineers have confirmed it’s an issue with trees out issue of our garden so sky looks like a no go! We currently have sky q in three rooms, do bt allows three boxes in the same house??
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Stuart Blackburn (@stu_blackburn) reported from Darlington, England
@bt_uk is there a problem with broadband in the DL3 area, I'm not connected to the Internet? Thank you.
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Tim Fowler (@timlibrarian) reported from Bearpark, England
@bt_uk broadband outage in DH77DD affecting *both* BT and Sky customers. According to Sky (your website doesn’t acknowledge it) since 11:30 last night. What’s going on?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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braxle (@BraxleFn) reported
22 mins for 3 points @BT_UK please fix your shiteness
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Philippa (@pmcarmstrong) reported
@BTGroup @BTCare unbelievable incompetence and frankly fraudulent behaviour by BT in their roll out of digital voice. The vulnerable are being forced into the switch and left without emergency lines for weeks. On the back of more than a year of social isolation. Shame on you BT!
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Jeannie pie (@jeannie_pie) reported
@bt_uk Done that. After trying various things for over 5 hours, Got to the bottom of the problem with setting recordings on ITV & BBC series duplicating itself on eg channel 103 & 803. Obviously the change was not tested for areas that can get London & another region aerial. Cont.1
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Jeannie pie (@jeannie_pie) reported
@bt_uk Continued. I have now selected London region, but although the serial recording issue sorted, the channel reception from London is bad - hence why I used to use SE(kent) region. I'm NOT happy with this change or the response from BT or Youview @FreeviewTV @FreeviewAdvice
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Gary Wilson (@GAWE14) reported
@bt_uk am a BT broadband/Halo customer- do you do a Payg mini hub data sim?
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Mr𝐉Ducky Esq. III™👻🎃🦇🏳️🌈 (@MrJDucky) reported
@bt_uk Hey BT buddies 👋 We've been having some issues with the broadband in our flat recently since the last engineer was out to relay the cable. We have two pc's in the flat and whenever one of us starts a download on @Steam the whole network goes from 51 download to 1 download.
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SimonTHFC (@SMTHFC1) reported
Congratulations to @btsport & @BT in response to my complaint. They chased me three times to check whether I was happy with the way they resolved the issue. Unfortunately, they didn't actually contact me once to, you know, resolve the issue. Customer service of the highest order.
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Mark Thomas (@drmarkrthomas) reported
@bt_uk really disappointed to have been blocked from leaving BT broadband well outside my contract expiry. To make it worse, I've now been charged for 5 months service I've not used. BT were very unhelpful when I tried to sort this out as a busy doctor working in the pandemic
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Ryan Harman (@ryanh537) reported
@bt_uk Thank you for your reply. I have filled in the form but can't see anything about updates to the area? It says I should have FTTC but I'm sure I don't. I'm paying for superfast which should be up to 38mbps down and 7mbps up, I'm lucky if I get 14 down and 1 up! Neighbours similar
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Amy Graham (@Amyyyyyyyyyy_) reported
@bt_uk please can someone reply or DM me regarding my broadband issues please