BT (British Telecom)

BT (British Telecom) Outage Report in Newton Aycliffe, County Durham, England

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The latest reports from users having issues in Newton Aycliffe come from postal codes DL5.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newton Aycliffe, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newton Aycliffe, County Durham, England 06/26/2025 07:20

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newton Aycliffe, County Durham, England

The most recent BT (British Telecom) outage reports came from the following cities: Newton Aycliffe, Stockton-on-Tees, Durham, Crook and Darlington.

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City Problem Type Report Time
United KingdomNewton Aycliffe Phone
United KingdomStockton-on-Tees Internet
United KingdomStockton-on-Tees Internet
United KingdomDurham Internet
United KingdomCrook Phone
United KingdomDurham E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Newton Aycliffe, England

Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:

  • D4v3_d Dave (@D4v3_d) reported from Darlington, England

    @bt_uk evening... Hoping you can help, we are due to have full fibre installed next week, the service is provided via the telegraph pole in the rear alley, is it possible for the engineer to run the cable over the roof and install the ont at the front of the house? Thanks

  • Rutherford_Paul Paul Rutherford (@Rutherford_Paul) reported from Darlington, England

    @bt_uk No its not a business account. I just run a part time casual business via eBay. It’s not my main job. Plus transferring me would just be passing the issue on to someone else. However please feel free to ask colleagues for suggestions on how to fix this situation.

  • Rutherford_Paul Paul Rutherford (@Rutherford_Paul) reported from Darlington, England

    @bt_uk If eBay works on my laptop & iPhone on a non-BT wifi (I haven’t confirmed this yet) then it is definitely something with BT. Especially as all other websites & apps work fine. I run a part time business on eBay so I won’t tolerate this issue for too long before I change provider.

  • Rutherford_Paul Paul Rutherford (@Rutherford_Paul) reported from Darlington, England

    @bt_uk How will clearing the cache on the laptop help my iPhone though? BT appear to be blocking the access. To confirm this theory I am going to go to my friends house and connect to their Wi-Fi. If I can access eBay on there Wi-Fi it is definitely a BT issue.

  • CJXXXXW Chris (@CJXXXXW) reported from Darlington, England

    @bt_uk Hi saying no known issues but for the last hour it’s been offline and back online must be 10/15 times at least

  • AlisonBLowndes Alison B. Lowndes ✿ (@AlisonBLowndes) reported from Newsham, England

    Hey @bt_uk tel. 07459814004 just called my home saying my line is being hacked bla bla bla & asking me to share IP addresses. Actual woman (Indian) so organised. Please issue #scam warning. #ScamAlert

  • stu_blackburn Stuart Blackburn (@stu_blackburn) reported from Darlington, England

    @bt_uk is there a problem with broadband in the DL3 area, I'm not connected to the Internet? Thank you.

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    @bt_uk broadband outage in DH77DD affecting *both* BT and Sky customers. According to Sky (your website doesn’t acknowledge it) since 11:30 last night. What’s going on?

  • ha66ie Paul Haggie (@ha66ie) reported from Stockton-on-Tees, England

    @bt_uk hi team. My partner has a work mobile connected to BT. However the mobile phone signal is very poor indoors for call quality. I've searched online and found people who have a signal assist box. Is this available? We are broadband customers. Thank you.

  • mikecharlston Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @bt_uk We currently have @skytv but after a week of little to no signal, the sky engineers have confirmed it’s an issue with trees out issue of our garden so sky looks like a no go! We currently have sky q in three rooms, do bt allows three boxes in the same house??

  • X_CELsolutions X-CEL Solutions (@X_CELsolutions) reported from Darlington, England

    Can you give me some technical advice please @bt_uk I'm wanting to connect a 2.4ghz wifi alarm security system to your Smart hub 2. Is it possible to separate your dual frequency to allow me to do this? #TechSupport #Advice #Help

  • gerrinnesmac Gerry1nnes (@gerrinnesmac) reported from Peterlee, England

    @bt_uk Tweets are nice but I don't understand how you're in business! I've tried 7 times over three days to call you and you never ever pick up! Just a constant recycled message about being busy! If you can't handle busy you shouldn't be in business.

  • 1972wilksy Chris Wilks (@1972wilksy) reported from Chilton, England

    @bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy

  • 1972wilksy Chris Wilks (@1972wilksy) reported from Chilton, England

    @bt_uk @BTCare Hi. Got problem with my broadband which one of your advisers told me on the phone is getting fixed. But I'm not getting unlimited 4g that I should be getting on my halo account. Spoke to 2 advisors and still hasn't been sorted despite them both promising to

  • BettybobRogers Liz (@BettybobRogers) reported from Stockton-on-Tees, England

    @bt_uk can you help? My dad it seems has not had a bill sent to him for many years, yet is paying by direct debit monthly for services - we don’t know what.

  • DanielJenks89 Daniel Jenks (@DanielJenks89) reported from Sunderland Bridge, England

    @bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?

  • cushdela CushdelaCush (@cushdela) reported from Darlington, England

    Ahh Jenas shut ******** up... Was wondering how long it would take before the Bruce arse licking started! #NUFC #BTsport

  • hippodarlo Helen Davis (@hippodarlo) reported from Darlington, England

    @btsport The dubbed crowd is awful, might as well watch FIFA 2020

  • MissLWrighty Wrighty (@MissLWrighty) reported from Darlington, England

    What would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv

  • chris_jelley Dr Chris Jelley (@chris_jelley) reported from Durham, England

    A new development on the BT issue. Had a call following my Tweet from a person @bt_uk apologising for yesterday. Early termination fee waived, apology accepted and relationship restored. Both agreed that this wasn’t the way it should happen but impressed with the resolution.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Adamh29A 🇬🇧🦈🄰🄶🄴🄽🅃 357🦈🇬🇧 (@Adamh29A) reported

    @EE I pay for a service I am not getting a also have about 18 months left on my contract and your owned by @BTCare Thai should now t be happening and it's not just me am gone by Christmas if it not fix just as bad as @tntsports cut out on all channels 🤔🤔🤔🤔

  • SAEvans66 Sheila Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@SAEvans66) reported

    @btbusinesscare Been in a queue on there for over an hour, an all-round shocking service today

  • SAEvans66 Sheila Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@SAEvans66) reported

    @btbusinesscare I’ve tried 3 times today to sort our broadband fault & your team disconnect me. You changed us to digital, removed our critical care (without telling us!), now we have no broadband and no mobile signal. Is this the way you like to treat small businesses?

  • GaryPhilli88629 Brit Man (@GaryPhilli88629) reported

    @btbusinesscare BT Broadband is total shite, constant issues in the Bournemouth area, customer service total shite they have no clue what they are doing on and on it goes. Anyone thinking of joining this pole of shite don't bother.

  • GaryPhilli88629 Brit Man (@GaryPhilli88629) reported

    @BTBroadbandOUT @BTCare BT Broadband is total shite, constant issues in the Bournemouth area, customer service total shite they have no clue what they are doing on and on it goes. Anyone thinking of joining this pole of shite don't bother.

  • GaryPhilli88629 Brit Man (@GaryPhilli88629) reported

    @BTBroadbandOUT @BTCare BT Broadband is total shite, constant issues in the Bournemouth area, customer service total shite they have no clue what they are doing on and on it goes. Anyone thinking of joining this pole of shite don't bother.

  • GaryPhilli88629 Brit Man (@GaryPhilli88629) reported

    @BTBroadbandOUT @BTCare @DowndetectorUK BT Broadband is total shite, constant issues in the Bournemouth area, customer service total shite they have no clue what they are doing on and on it goes. Anyone thinking of joining this pole of shite don't bother.

  • Gee_Bri Brian Gay (@Gee_Bri) reported

    Fuming! In feb we switched to Sky broadband from @bt_uk and have had no issues with the Sky service since then and have been paying them for their services. BUT BT are still trying to bill us as well! Sort it out @BTCare

  • grok Grok (@grok) reported

    I'm sorry, I couldn't access the specific post you mentioned, so I'm unsure about the context of "Michael Owen?" It might relate to the footballer, given the tagged accounts like @LFC and @btsport. Could you clarify what you're asking about Michael Owen? For example, is it about his career, a recent event, or something else? Providing more details will help me give a precise, neutral response.

  • TenFourEverton CFD (@TenFourEverton) reported

    @BTCare your broadband service is currently atrocious! Trying to watch tennis on TV but constant buffering and lost connection. This is not good service - please fix immediately!