BT (British Telecom) Outage Report in Newton Aycliffe, County Durham, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Newton Aycliffe, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Newton Aycliffe, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Stockton-on-Tees, Bishop Auckland, Durham and Crook.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Total Blackout | |
| Bishop Auckland |
TV | |
| Durham |
||
| Crook |
Wi-fi | |
| Durham |
Internet | |
| Durham |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Newton Aycliffe, England
Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:
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Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
10+ years (probably more) of being a loyal @bt_uk @BTGroup customer and they couldn’t waive the early termination fee liable because my new move means I can’t transfer the contract to my temporary property. I will never use them again.
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Chris Wilks
(@1972wilksy) reported
from
Chilton, England
@bt_uk @BTCare Hi. Got problem with my broadband which one of your advisers told me on the phone is getting fixed. But I'm not getting unlimited 4g that I should be getting on my halo account. Spoke to 2 advisors and still hasn't been sorted despite them both promising to
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Mike Charlston
(@mikecharlston) reported
from
Witton-le-Wear, England
@bt_uk We currently have @skytv but after a week of little to no signal, the sky engineers have confirmed it’s an issue with trees out issue of our garden so sky looks like a no go! We currently have sky q in three rooms, do bt allows three boxes in the same house??
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MrsP
(@MrsP1001) reported
from
Crook, England
@bt_uk False alarm, it was a nice neighbour dropping off a Christmas card - I saw an Openreach van down the road and assumed that you had actually done something!!
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Liz
(@BettybobRogers) reported
from
Stockton-on-Tees, England
@bt_uk can you help? My dad it seems has not had a bill sent to him for many years, yet is paying by direct debit monthly for services - we don’t know what.
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Paul Haggie
(@ha66ie) reported
from
Stockton-on-Tees, England
@bt_uk hi team. My partner has a work mobile connected to BT. However the mobile phone signal is very poor indoors for call quality. I've searched online and found people who have a signal assist box. Is this available? We are broadband customers. Thank you.
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595
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CushdelaCush
(@cushdela) reported
from
Darlington, England
Ahh Jenas shut ******** up... Was wondering how long it would take before the Bruce arse licking started! #NUFC #BTsport
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Daniel Jenks
(@DanielJenks89) reported
from
Sunderland Bridge, England
@bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?
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Gerry1nnes
(@gerrinnesmac) reported
from
Peterlee, England
@bt_uk Tweets are nice but I don't understand how you're in business! I've tried 7 times over three days to call you and you never ever pick up! Just a constant recycled message about being busy! If you can't handle busy you shouldn't be in business.
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X-CEL Solutions
(@X_CELsolutions) reported
from
Darlington, England
Can you give me some technical advice please @bt_uk I'm wanting to connect a 2.4ghz wifi alarm security system to your Smart hub 2. Is it possible to separate your dual frequency to allow me to do this? #TechSupport #Advice #Help
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Jill Butterwick
(@JillButt) reported
from
Stockton-on-Tees, England
@bt_uk internet access down. Went to parents house in same street and theirs is down too
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MrsP
(@MrsP1001) reported
from
Sunderland Bridge, England
@bt_uk And people on Twitter may be looking for a new broadband connection and should be aware of the level of service from BT
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Wrighty
(@MissLWrighty) reported
from
Darlington, England
What would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv
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Yatesy
(@Yate5y) reported
from
Darlington, England
@bt_uk Well I want to save bt money, save plastic and package and make the world a better place. You don't send me a plastic hub and I don't need to pay a tenner for it. 100% having my pants taken down paying ten pound for delivery
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Craig Shitpeas
(@CraigShitpeas) reported
from
Sunderland Bridge, England
Rochdale’s 40yr old forward more effective than #Nufc 40million pound one. He is awful. No heart, no touch, no industry just dreadful. Well done #rochdale a deserved payday. They should have won it. They still might! #facup #btsport
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Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
A new development on the BT issue. Had a call following my Tweet from a person @bt_uk apologising for yesterday. Early termination fee waived, apology accepted and relationship restored. Both agreed that this wasn’t the way it should happen but impressed with the resolution.
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Chris Wilks
(@1972wilksy) reported
from
Chilton, England
@bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy
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Helen Davis
(@hippodarlo) reported
from
Darlington, England
@btsport The dubbed crowd is awful, might as well watch FIFA 2020
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Hilda Hirst
(@Mrsthirsty1) reported
from
Ingleby Barwick, England
@bt_uk Hi , no I called twice to place the order. Have wasted so much time already. Think its best to cancel & start again. Am not sure I want to move with @bt_uk .
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Raven
(@TheRavenCorb) reported
@bt_uk Don't suppose you know what kind of time frame it's going to take to resolve? And checking on your website its still says "no known issues" Is the area Crewe that you checked?
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dazzler
(@handsd34) reported
@bt_uk Well I put in a complaint about your terrible service on the 2 December and haven’t had any form of an attempt at a resolution - but “boxes make us whacky” tweets you can do
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Holster
(@holification) reported
@bt_uk your service leaves a lot to be desired, your staff are incompetent.
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🇺🇦 Rioja😺Chianti😽 Dracula🐱Chablis🌈
(@M1Rioja) reported
@bt_uk You dont connect for good. Have been waiting since Tue to reconnect our Internet. Apparently according to your Engineer it's a *Software Issue* in India of all places. Meanwhile, our Christmas connections via internet dont work, so a NOT so Merry F'in Christmas to You BT😡
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lindsieanne
(@Linzie86) reported
@bt_uk Worst is, where in a little village the mobile phone signal is shocking Lucky to get 1 bar so we rely on WiFi calling so this means we are cut off from everyone at Christmas as they are over 5 hours away. No neighbours it's a building site abandoned for Xmas
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o
(@JA24719490) reported
@btsport I am having a really hard time cancelling my BT Sport subscription on your website. Can you help. It keeps sending me round in circles and I cannot find the way to cancel. Thanks.
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Robert
(@reastty) reported
@bt_uk hello, hoping you can help me. Live with parents who have bt broadband, how much would it cost to add BT sport and is it added to their bill or is there a way I can pay it?
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lockheed
(@tlaodai) reported
@bt_uk Furthermore, you said BT can do nothing but refer to Openreach. What is the relations between Openreach and BT? Do BT have any governance process for Openreach contract? Is the repair process still within the designed service level agreement?
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Louis Mckain
(@LouisMckain) reported
@bt_uk hi what are the customer service opening hours tomorrow phone the phone lines? I need to call up yet again as no engineer to replace BT pro box after chasing on 5 calls!
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Kelly Preedy 💫
(@kellypreedy) reported
Started Christmas Eve with an aggressive text from @bt_uk about an issue I’ve already spoken to them about. Threatened to cancel my order if I didn’t call. So I did, guess what, it’s the same issue discussed last time. Added to very long list of these issues. I expect many more.