BT (British Telecom)

BT (British Telecom) Outage Report in Newton Aycliffe, County Durham, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newton Aycliffe, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newton Aycliffe, County Durham, England 08/06/2025 08:45

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newton Aycliffe, County Durham, England

The most recent BT (British Telecom) outage reports came from the following cities: Peterlee, Bishop Auckland, Stockton-on-Tees, Durham, Newton Aycliffe and Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomPeterlee Internet
United KingdomBishop Auckland Total Blackout
United KingdomBishop Auckland Phone
United KingdomBishop Auckland Phone
United KingdomPeterlee Phone
United KingdomStockton-on-Tees Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Newton Aycliffe, England

Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:

  • X_CELsolutions X-CEL Solutions (@X_CELsolutions) reported from Darlington, England

    Can you give me some technical advice please @bt_uk I'm wanting to connect a 2.4ghz wifi alarm security system to your Smart hub 2. Is it possible to separate your dual frequency to allow me to do this? #TechSupport #Advice #Help

  • chris_jelley Dr Chris Jelley (@chris_jelley) reported from Durham, England

    10+ years (probably more) of being a loyal @bt_uk @BTGroup customer and they couldn’t waive the early termination fee liable because my new move means I can’t transfer the contract to my temporary property. I will never use them again.

  • Mrsthirsty1 Hilda Hirst (@Mrsthirsty1) reported from Ingleby Barwick, England

    @bt_uk Hi , no I called twice to place the order. Have wasted so much time already. Think its best to cancel & start again. Am not sure I want to move with @bt_uk .

  • chris_jelley Dr Chris Jelley (@chris_jelley) reported from Durham, England

    A new development on the BT issue. Had a call following my Tweet from a person @bt_uk apologising for yesterday. Early termination fee waived, apology accepted and relationship restored. Both agreed that this wasn’t the way it should happen but impressed with the resolution.

  • 1972wilksy Chris Wilks (@1972wilksy) reported from Chilton, England

    @bt_uk @BTCare Hi. Got problem with my broadband which one of your advisers told me on the phone is getting fixed. But I'm not getting unlimited 4g that I should be getting on my halo account. Spoke to 2 advisors and still hasn't been sorted despite them both promising to

  • cushdela CushdelaCush (@cushdela) reported from Darlington, England

    Ahh Jenas shut ******** up... Was wondering how long it would take before the Bruce arse licking started! #NUFC #BTsport

  • AlisonBLowndes Alison B. Lowndes ✿ (@AlisonBLowndes) reported from Newsham, England

    Hey @bt_uk tel. 07459814004 just called my home saying my line is being hacked bla bla bla & asking me to share IP addresses. Actual woman (Indian) so organised. Please issue #scam warning. #ScamAlert

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    @bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595

  • ha66ie Paul Haggie (@ha66ie) reported from Stockton-on-Tees, England

    @bt_uk hi team. My partner has a work mobile connected to BT. However the mobile phone signal is very poor indoors for call quality. I've searched online and found people who have a signal assist box. Is this available? We are broadband customers. Thank you.

  • MissLWrighty Wrighty (@MissLWrighty) reported from Darlington, England

    What would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv

  • BettybobRogers Liz (@BettybobRogers) reported from Stockton-on-Tees, England

    @bt_uk can you help? My dad it seems has not had a bill sent to him for many years, yet is paying by direct debit monthly for services - we don’t know what.

  • Rutherford_Paul Paul Rutherford (@Rutherford_Paul) reported from Darlington, England

    @bt_uk How will clearing the cache on the laptop help my iPhone though? BT appear to be blocking the access. To confirm this theory I am going to go to my friends house and connect to their Wi-Fi. If I can access eBay on there Wi-Fi it is definitely a BT issue.

  • 1972wilksy Chris Wilks (@1972wilksy) reported from Chilton, England

    @bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy

  • CJXXXXW Chris (@CJXXXXW) reported from Darlington, England

    @bt_uk Hi saying no known issues but for the last hour it’s been offline and back online must be 10/15 times at least

  • hippodarlo Helen Davis (@hippodarlo) reported from Darlington, England

    @btsport The dubbed crowd is awful, might as well watch FIFA 2020

  • DanielJenks89 Daniel Jenks (@DanielJenks89) reported from Sunderland Bridge, England

    @bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?

  • gerrinnesmac Gerry1nnes (@gerrinnesmac) reported from Peterlee, England

    @bt_uk Tweets are nice but I don't understand how you're in business! I've tried 7 times over three days to call you and you never ever pick up! Just a constant recycled message about being busy! If you can't handle busy you shouldn't be in business.

  • mikecharlston Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @bt_uk We currently have @skytv but after a week of little to no signal, the sky engineers have confirmed it’s an issue with trees out issue of our garden so sky looks like a no go! We currently have sky q in three rooms, do bt allows three boxes in the same house??

  • stu_blackburn Stuart Blackburn (@stu_blackburn) reported from Darlington, England

    @bt_uk is there a problem with broadband in the DL3 area, I'm not connected to the Internet? Thank you.

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    @bt_uk broadband outage in DH77DD affecting *both* BT and Sky customers. According to Sky (your website doesn’t acknowledge it) since 11:30 last night. What’s going on?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BraxleFn braxle (@BraxleFn) reported

    22 mins for 3 points @BT_UK please fix your shiteness

  • pmcarmstrong Philippa (@pmcarmstrong) reported

    @BTGroup @BTCare unbelievable incompetence and frankly fraudulent behaviour by BT in their roll out of digital voice. The vulnerable are being forced into the switch and left without emergency lines for weeks. On the back of more than a year of social isolation. Shame on you BT!

  • jeannie_pie Jeannie pie (@jeannie_pie) reported

    @bt_uk Done that. After trying various things for over 5 hours, Got to the bottom of the problem with setting recordings on ITV & BBC series duplicating itself on eg channel 103 & 803. Obviously the change was not tested for areas that can get London & another region aerial. Cont.1

  • jeannie_pie Jeannie pie (@jeannie_pie) reported

    @bt_uk Continued. I have now selected London region, but although the serial recording issue sorted, the channel reception from London is bad - hence why I used to use SE(kent) region. I'm NOT happy with this change or the response from BT or Youview @FreeviewTV @FreeviewAdvice

  • GAWE14 Gary Wilson (@GAWE14) reported

    @bt_uk am a BT broadband/Halo customer- do you do a Payg mini hub data sim?

  • MrJDucky Mr𝐉Ducky Esq. III™👻🎃🦇🏳️‍🌈 (@MrJDucky) reported

    @bt_uk Hey BT buddies 👋 We've been having some issues with the broadband in our flat recently since the last engineer was out to relay the cable. We have two pc's in the flat and whenever one of us starts a download on @Steam the whole network goes from 51 download to 1 download.

  • SMTHFC1 SimonTHFC (@SMTHFC1) reported

    Congratulations to @btsport & @BT in response to my complaint. They chased me three times to check whether I was happy with the way they resolved the issue. Unfortunately, they didn't actually contact me once to, you know, resolve the issue. Customer service of the highest order.

  • drmarkrthomas Mark Thomas (@drmarkrthomas) reported

    @bt_uk really disappointed to have been blocked from leaving BT broadband well outside my contract expiry. To make it worse, I've now been charged for 5 months service I've not used. BT were very unhelpful when I tried to sort this out as a busy doctor working in the pandemic

  • ryanh537 Ryan Harman (@ryanh537) reported

    @bt_uk Thank you for your reply. I have filled in the form but can't see anything about updates to the area? It says I should have FTTC but I'm sure I don't. I'm paying for superfast which should be up to 38mbps down and 7mbps up, I'm lucky if I get 14 down and 1 up! Neighbours similar

  • Amyyyyyyyyyy_ Amy Graham (@Amyyyyyyyyyy_) reported

    @bt_uk please can someone reply or DM me regarding my broadband issues please