BT (British Telecom) Outage in Stockton-on-Tees, England

@bt_uk Switch Internet off we are closing it down due to the press option 1or 2 usual scam calling stuff

Hi @bt_uk is this number your representative 01963439160 phoned me not your customer so probably scam

@bt_uk Very disappointed at the customer service received after a phone call my wife made regarding our current broadband contract. Staff member was very patronising and unhelpful especially considering we have been BT customers for 20 years.

@btsport @WWEUK Thank god for that I don’t have to see this shit anymore

@bt_uk just had call from this number 01963258667 saying they are bt technical and that they is problem with my broadband

@gaznolan @bt_uk @Virgin @richardbranson @libertyglobal Cheers Gaz!! In that case @libertyglobal your Wi-Fi and internet is terrible, spend less on fancy adverts and more on infrastructure and getting your product as advertised, we really shouldn't have to have mobile data on in our own house

@bt_uk I certainly will, as no matter how many phone calls to @virgin nothing improves, my kids have to use data on their telephones, Virgin Media's Wi-Fi and internet is terrible @richardbranson

@bt_uk Not to worry, I knew it was a scam straight away, as I am not currently a @bt_uk customer but this will be changing shortly as @Virgin is like having no internet we all use 4g !!

@btsport Steve McManaman has to be the worst co-commentator in the history of co-commentators #LIVBAR #ChampionsLeague

@btsport trying to get by sport on sky but your systems are not working can’t chat on line can’t ring 😩help please

@mickskehan @Julieat30 Our coverage in the UK went off air with 1 minute of injury time to go ... No apologies at all **** you @btsport @btsportfootball

@BTCare Line has dial tone but crackles and hub light orange. It's deja vu. Doesn't seem to happen as often as it did when engineers finally fixed line problem last year, but it's annoying that the crackle has returned and speeds have dipped etc

Still paying for @bt_uk @BTCare and get getting less than full service and yet to be compensated for the hell that was BT between Aug and end of October. 2019 now and can't hear people speak on a landline @Ofcom

@BTCare ah we are back to lousy phone line and intermittent access to internet again. Still at least BT closed my complaint. Not happy.

@btsport just cancelled my subscription cos i cant stand @rioferdy5 I'd rather shit in my hands and clap #rollercoasterlips

@robbiemustoe Seems to be an ongoing problem with btsport

They need to get ‘Football people’ on that panel 🙄 Yeah because you only have a vailed opinion if you’ve been paid a stupid amount of money to play football. @btsport

@btsport Hartson is very poor choice.

What a ****** peach 🍑 that was! Get ******** in lad! #Perez #NUFC #BLANEW #FACup @AyozePG @btsportfootball @btsport

Oh and Thankyou @btsport an hour long phone call and a payment and we watched it on our phones in the end because it never came on...what a piss take

@Millz_10 @btsport No we’ve got nothing ....pretty crap! I know it’s the undercards but you’ve paid for it so wanna watch it x

@OscarJCMedia @bt_uk @BTCare @SkyUK internet but they use the @bt_uk lines, probably explains it... Constantly have to go onto 4G cause broadband is that bad!

@BTCare are there any problems with broadband services in Middlesbrough as my Wi-Fi keep dropping out we have had the yellow light for about 30 minutes

@BTCare Ok prove to me you have the right to suddenly charge me or cancel I need the paperwork for my solicitor

@BTCare They didn’t they just reset it so I could log in I need a copy of any contract or correspondence that says you can cancel my very long-standing email address or charge me for it

@BTCare please pass a message onto this chap; Nick Lane Managing Director, Customer Care your service is poor people don’t call back when they promise

@BTCare 2nd time I have been promised a call from BT to sort my issues, guess what no one called, how do you rate that service ?

@BTCare when I had issues and contacted you 3 times Friday and Saturday. You will get a call Mr Hadland from a manager on Sunday to resolve your issue. Your words not mine. All day on my day off I have waited. Guess what no call. Proof of how bad you are, shocking service

@BTCare been on hold for ages and your music is as bad as the service you provide #poorserviceproviders

@BTCare not happy with the way you treat your customers you fail to notify them of price increases and when I contact you my claims are dismissed. **** Turpin Eire a mask when he robbed people#burglars

@BTCare We are getting about 5mbps download and 0.34 upload which is slow. Not sure if there’s anything you can do

@BTCare Hi no idea but it’s pretty poor

@BTCare why can’t I even messsge a short 30 second video because our broadband is so slow? Ts95ls

@BTCare Wireless issues as in router being faulty?

@BTCare Not sure but it’s gradually got worse over time in fact since a sub box has been installed, Sky Q drops out every so often it’s slow and the range isn’t great either.

@BTCare just had call from these numbers 0916784497 01176224322 01741881825 claiming that there are bt broadband tech support ad there's something wrong with our IP number that it not set in private mode but public which its not I have checked can you pass this on

@6diddy6 @BBCMOTD @btsport @NUFC @NUFC_1980_1994 @chriswaddle93 Aye 3-0 down now. Good save by Kevin Carr who became a copper and give me and me mate a bollocking for making a racket playing SPOT against an old folks home.

@scotbaston @Mrs_Bob_Here @bt_uk All fixed line broadband services run off the same Openreach network unless you are a Virgin customer. The only difference is the price and the customer service you receive.

@skybluesam @btsportufc @btsport I never paid...be careful who u call a fool until u know the facts 👍🏻

Still wondering @BTCare @bt_uk I have been a customer of yours for almost 6 years now. And I have always complained about my internet connection just recently it has dropped so much that we can't even use Netflix... been told an engineer is going to fix the issue by friday

@RiemaBelam @bt_uk Don't trust them they told me that I'm on day 6 with no internet or phone service. #nothappy

@bt_uk so 1 week after I was supposed to have bt broadband connected I'm now told it will be wednesday. Not impressed as a new customer. Looking at some tweets on here maybe should have stayed with sky. #badcustomerservice

@energywnl @bt_uk Internet just cut out I. My area thank god it’s back up so I don’t miss tourney lmfao

@bt_uk utter crap, don’t do it

@kitcudi1 @bt_uk ikik i get 20 ping min but it spikes so often id rather have 50 consistent than randomly spike from 20 to 150 like wtf

@bt_uk have cancelled the direct debit, let me know when you can provide the service you promised and I will reinstate it minus the disrupted days #crapservice @BBCWatchdog @WhichTraders

Also blamed @WeAreOpenreach for an upgrade that’s “obviously” gone south and as such is not a @bt_uk problem. It’s an @OpenreachHelp and the clients problem. On a bank holiday weekend.