BT (British Telecom)

BT (British Telecom) Outage Report in Stockton-on-Tees, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Stockton-on-Tees come from postal codes TS16, TS17, TS19 and TS18.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stockton-on-Tees, England 02/23/2025 15:05

February 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (9%)

    Phone (9%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Stockton-on-Tees, England

The most recent BT (British Telecom) outage reports came from the following cities: Billingham, Darlington, Stockton-on-Tees, Middlesbrough, Newton Aycliffe, Hartlepool and Spennymoor.

Loading map, please wait...
City Problem Type Report Time
United KingdomBillingham Wi-fi
United KingdomDarlington Internet
United KingdomStockton-on-Tees Internet
United KingdomStockton-on-Tees Internet
United KingdomStockton-on-Tees Wi-fi
United KingdomStockton-on-Tees Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • 1972wilksy Chris Wilks (@1972wilksy) reported from Chilton, England

    @bt_uk @BTCare Hi. Got problem with my broadband which one of your advisers told me on the phone is getting fixed. But I'm not getting unlimited 4g that I should be getting on my halo account. Spoke to 2 advisors and still hasn't been sorted despite them both promising to

  • X_CELsolutions X-CEL Solutions (@X_CELsolutions) reported from Darlington, England

    Can you give me some technical advice please @bt_uk I'm wanting to connect a 2.4ghz wifi alarm security system to your Smart hub 2. Is it possible to separate your dual frequency to allow me to do this? #TechSupport #Advice #Help

  • MrsP1001 MrsP (@MrsP1001) reported from Sunderland Bridge, England

    @bt_uk And people on Twitter may be looking for a new broadband connection and should be aware of the level of service from BT

  • weameo David Mohan (@weameo) reported from Redcar, England

    @OpenreachHelp @bt_uk but they keep contacting you and are told 'it will be tomorrow', tomorrow never comes. Someone needs to inform me as the customer what is happening and when it will be provisioned. I am a brand new customer who is still not connected.

  • oldgreyheron Mike Eccles (@oldgreyheron) reported from Redcar, England

    @bt_uk Download back to ca 50Mbps this morning, upload still terrible at ca 3.5Mbps. The latter problematic for me because of photo sharing from my desktop not using WiFi.

  • Blake1976Rob Robbieblake (@Blake1976Rob) reported from Middlesbrough, England

    @rocks1883 @btsport Very poor comments that sort off sums football up at the minute. So much disrespect and no regards for grassroots football which is the bedrock of English football. Made up of fantastic true supporters and love for there clubs. #rocks #nonleaguefootball

  • PeteYourDoom Peter 🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England

    @bt_uk I'm tempted to challenge this. As a BT customer, pre fibre, all I ever heard was that the WiFi was "lagging again". I'm on 350mbps cable now but would love a reliable BT connection in the future

  • ha66ie Paul Haggie (@ha66ie) reported from Stockton-on-Tees, England

    @bt_uk hi team. My partner has a work mobile connected to BT. However the mobile phone signal is very poor indoors for call quality. I've searched online and found people who have a signal assist box. Is this available? We are broadband customers. Thank you.

  • Mrsthirsty1 Hilda Hirst (@Mrsthirsty1) reported from Ingleby Barwick, England

    @bt_uk Hi , no I called twice to place the order. Have wasted so much time already. Think its best to cancel & start again. Am not sure I want to move with @bt_uk .

  • charming_man_ clinton smith (@charming_man_) reported from Middlesbrough, England

    @jhindhaughbt @btsport #Fury #WilderFury2 @BTSportBoxing don't let fans down

  • 1972wilksy Chris Wilks (@1972wilksy) reported from Chilton, England

    @bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy

  • PeteYourDoom Peter 🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England

    @bt_uk I'm going to head round and help him.

  • MissLWrighty Wrighty (@MissLWrighty) reported from Darlington, England

    What would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv

  • DanielJenks89 Daniel Jenks (@DanielJenks89) reported from Sunderland Bridge, England

    @bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?

  • charming_man_ clinton smith (@charming_man_) reported from Middlesbrough, England

    It has nothing to do with current issues UK are going through but poor planning by @OpenreachHelp and false information by @bt_uk

  • BettybobRogers Liz (@BettybobRogers) reported from Stockton-on-Tees, England

    @bt_uk can you help? My dad it seems has not had a bill sent to him for many years, yet is paying by direct debit monthly for services - we don’t know what.

  • CraigShitpeas Craig Shitpeas (@CraigShitpeas) reported from Sunderland Bridge, England

    Rochdale’s 40yr old forward more effective than #Nufc 40million pound one. He is awful. No heart, no touch, no industry just dreadful. Well done #rochdale a deserved payday. They should have won it. They still might! #facup #btsport

  • jo_earley24 Jo Smith (@jo_earley24) reported from Redcar, England

    @btbusinesscare The Company I work for have had an ongoing issue with yourselves for over a month now. I was called last Friday & PROMISED that the missing SIM card would be delivered to us yesterday! It has not been. I can’t explain how frustrated we are with BT!

  • cushdela CushdelaCush (@cushdela) reported from Darlington, England

    Ahh Jenas shut ******** up... Was wondering how long it would take before the Bruce arse licking started! #NUFC #BTsport

  • hippodarlo Helen Davis (@hippodarlo) reported from Darlington, England

    @btsport The dubbed crowd is awful, might as well watch FIFA 2020

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ldeejenn Laura Lycett (@ldeejenn) reported

    Very disappointed in @bt_uk My elderly neighbour moved on 27th Jul, giving 3 weeks notice. Due to issues I don’t understand, this transfer failed. 4 calls to BT later, to be told that her line won’t connect until 17th Aug. This delay is worrying her resulting in sleepless nights

  • WillDriver93 Will Driver 🏳️‍🌈 (@WillDriver93) reported

    @bt_uk Hi team, any issues with email today? My third party mail app hasn't been able to sync since this morning!

  • bouncenyc bouncenyc (@bouncenyc) reported

    @bt_uk @bt_uk = bloody terrible service. 1) don’t call you back when they confirmed by text they will. 2) never received a bill in the 3 months I’ve been a customer. 3) wasted over seven hours waiting & talking Over the phone & plenty other problems. BLOODY TRASH SERVICE. Up yours☝🏾

  • Mighty129 M Vadher (@Mighty129) reported

    @btsport It was an interesting game of football. The away side probably should have got 3 points however to be a goal down at not only 1 but 2 stages during the game and to level it up both times was cool. I guess 1 point each was a fair result because of chances created. #FULLIV

  • RagingTheDrag0n Raging The Dragon (@RagingTheDrag0n) reported

    I have no internet for the next 4 days because @bt_uk refuse to fix my internet. I'm now having to use my data because that is running faster than their service. I can't even do my own work because of this. All because they refuse to send out an engineer until Wednesday. Typical!

  • notjustjack Jack Deverson (@notjustjack) reported

    I'm delighted you are installing cables, as had they been in place I'd probably have switched to VM when I had to change previously. However, this is no fault of @bt_uk, and it causes real problems for those working remotely or relying on an internet connection to run a business.

  • DEPtones 🇩🇪 DEPtones 🇺🇦⚒️ (@DEPtones) reported

    @pipjo @btsport Thank God I can't afford bt sport! Sometimes watch it at my neighbors house and their talking heads are mostly awful! Love Joe Cole and Carlton Cole.

  • BURNLEYJOHN1 BURNERS (@BURNLEYJOHN1) reported

    @bt_uk . i left @Sky because the wifi was ****. its worse with @bt_uk. if we have 2 things at once needing wifi it stops. going back to the 80's when we had wind up internet. BT not fit for puopose.worse than british rail you muppets

  • LadyNolan Natalie Nolan (@LadyNolan) reported

    @bt_uk No landline. No WiFi. No engineer turned up, despite my calling to check definitely coming today. No help. BT stands for Bloody Terrible.

  • sgordon_the87 Ste Gordon (@sgordon_the87) reported

    @bt_uk I’m trying to put the Big Sports pack back on, however when trying to online it’s saying that I just renew for 2years + Netflix and I don’t want either. Any help just to put it back on for the duration of contract (end of next month), thanks.