BT (British Telecom)

BT (British Telecom) Outage Report in Stockton-on-Tees, England

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The latest reports from users having issues in Stockton-on-Tees come from postal codes TS18.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stockton-on-Tees, England 10/30/2025 14:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stockton-on-Tees, England

The most recent BT (British Telecom) outage reports came from the following cities: Middlesbrough, Hartlepool, Stockton-on-Tees and Newton Aycliffe.

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City Problem Type Report Time
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Wi-fi
United KingdomHartlepool Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • cushdela CushdelaCush (@cushdela) reported from Darlington, England

    Ahh Jenas shut ******** up... Was wondering how long it would take before the Bruce arse licking started! #NUFC #BTsport

  • X_CELsolutions X-CEL Solutions (@X_CELsolutions) reported from Darlington, England

    Can you give me some technical advice please @bt_uk I'm wanting to connect a 2.4ghz wifi alarm security system to your Smart hub 2. Is it possible to separate your dual frequency to allow me to do this? #TechSupport #Advice #Help

  • oldgreyheron Mike Eccles (@oldgreyheron) reported from Redcar, England

    @bt_uk Download back to ca 50Mbps this morning, upload still terrible at ca 3.5Mbps. The latter problematic for me because of photo sharing from my desktop not using WiFi.

  • charming_man_ clinton smith (@charming_man_) reported from Middlesbrough, England

    It has nothing to do with current issues UK are going through but poor planning by @OpenreachHelp and false information by @bt_uk

  • stu_blackburn Stuart Blackburn (@stu_blackburn) reported from Darlington, England

    @bt_uk is there a problem with broadband in the DL3 area, I'm not connected to the Internet? Thank you.

  • PeteYourDoom Peter 🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England

    @bt_uk I'm tempted to challenge this. As a BT customer, pre fibre, all I ever heard was that the WiFi was "lagging again". I'm on 350mbps cable now but would love a reliable BT connection in the future

  • Mrsthirsty1 Hilda Hirst (@Mrsthirsty1) reported from Ingleby Barwick, England

    @bt_uk Hi , no I called twice to place the order. Have wasted so much time already. Think its best to cancel & start again. Am not sure I want to move with @bt_uk .

  • MissLWrighty Wrighty (@MissLWrighty) reported from Darlington, England

    What would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv

  • AB_Racing1 Andrew Barker (@AB_Racing1) reported from Scorton, England

    Is there a bigger shower of **** going then @bt_uk , if so I have dealt with them

  • DanielJenks89 Daniel Jenks (@DanielJenks89) reported from Sunderland Bridge, England

    @bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?

  • ha66ie Paul Haggie (@ha66ie) reported from Stockton-on-Tees, England

    @bt_uk hi team. My partner has a work mobile connected to BT. However the mobile phone signal is very poor indoors for call quality. I've searched online and found people who have a signal assist box. Is this available? We are broadband customers. Thank you.

  • BettybobRogers Liz (@BettybobRogers) reported from Stockton-on-Tees, England

    @bt_uk can you help? My dad it seems has not had a bill sent to him for many years, yet is paying by direct debit monthly for services - we don’t know what.

  • PeteYourDoom Peter 🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England

    @bt_uk I'm going to head round and help him.

  • Blake1976Rob Robbieblake (@Blake1976Rob) reported from Middlesbrough, England

    @rocks1883 @btsport Very poor comments that sort off sums football up at the minute. So much disrespect and no regards for grassroots football which is the bedrock of English football. Made up of fantastic true supporters and love for there clubs. #rocks #nonleaguefootball

  • CraigShitpeas Craig Shitpeas (@CraigShitpeas) reported from Sunderland Bridge, England

    Rochdale’s 40yr old forward more effective than #Nufc 40million pound one. He is awful. No heart, no touch, no industry just dreadful. Well done #rochdale a deserved payday. They should have won it. They still might! #facup #btsport

  • 1972wilksy Chris Wilks (@1972wilksy) reported from Chilton, England

    @bt_uk @BTCare Hi. Got problem with my broadband which one of your advisers told me on the phone is getting fixed. But I'm not getting unlimited 4g that I should be getting on my halo account. Spoke to 2 advisors and still hasn't been sorted despite them both promising to

  • 1972wilksy Chris Wilks (@1972wilksy) reported from Chilton, England

    @bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy

  • hippodarlo Helen Davis (@hippodarlo) reported from Darlington, England

    @btsport The dubbed crowd is awful, might as well watch FIFA 2020

  • charming_man_ clinton smith (@charming_man_) reported from Middlesbrough, England

    @jhindhaughbt @btsport #Fury #WilderFury2 @BTSportBoxing don't let fans down

  • weameo David Mohan (@weameo) reported from Redcar, England

    @OpenreachHelp @bt_uk but they keep contacting you and are told 'it will be tomorrow', tomorrow never comes. Someone needs to inform me as the customer what is happening and when it will be provisioned. I am a brand new customer who is still not connected.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • p0welly Andy Powell (@p0welly) reported

    @mikercameron Both @bt_uk and @virginmedia have guest/network sharing which could easily be enabled remotely giving internet access to any kid who lived within a few doors of someone with BT or Virgin Internet.,

  • IamSaladin08 LaLiLuLeLo (@IamSaladin08) reported

    @bt_uk Can’t see how this will help despite the many calls we made and still nothing but sure I’ll DM and listen to another tier 1 help.

  • RJCoolDerbs RobD (@RJCoolDerbs) reported

    Well if we thought #btsport was bad commentary on Spurs v Leeds, Sky are about to go next level now that lfc are losing to Saints #SOULIV

  • CplHicks101 CorpralHicks (@CplHicks101) reported

    Hi @btsport I have BT broadband but don’t want the TV service what is the cheapest way for me to get the BT sports app please?

  • RebeccaWx90 Rebecca ☀️ (@RebeccaWx90) reported

    @bt_uk has the phone lines went down in the EH22 postcode area?

  • Christinaaaaa87 💞🌟Christina🌟💞 (@Christinaaaaa87) reported

    @bt_uk is there a problem in the BB12 area? Wifi hub flashing purple...

  • DNT1968 DNT (@DNT1968) reported

    I'm supposed to get around 70mbs download and 20 upload but struggling to get 35mbs and 3 upload, been like this for weeks now. Got Halo 2 @bt_uk live in DL1 2LA. Sick of reporting it. Anyone help?

  • MJKM MJKM 😊 (@MJKM) reported

    @Portal_Queen @bt_uk Yep, this is us. I’m swapping to Sky because the service at BT is atrocious. There is not a day goes by when our connection doesn’t drop out, and it’s often many times a day.

  • sean_akers Sean Akers ⚫🇪🇺🇬🇧🏴󠁧󠁢󠁥🎸#REJOIN #3.5% (@sean_akers) reported

    @bt_uk It's generally not the WiFi that's the problem though is it. It's nearly always the WAN connection that's the fault so this is a bit of a useless guarantee really.

  • Greg_Tanner Greg T (@Greg_Tanner) reported

    @bt_uk Karen - I've got Sky coming this week to check their equipment again. I've been caught in ping pong for years now as I what the issue. Let's see after their visit. Last crazy issue I heard was the Latest BT Hubs (BT upgraded me) are not compatible with SkyQ boxes. 😳 Crazy.