BT (British Telecom) Outage Report in Durham, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Durham come from postal codes DH1.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Durham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (58%)
-
E-mail (16%)
-
Wi-fi (14%)
-
Phone (6%)
-
Total Blackout (5%)
-
TV (1%)
Live Outage Map Near Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Sunderland, Gateshead, Seaham, Chester-le-Street, Durham, Washington, Newton Aycliffe and Consett.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Gateshead |
Internet | |
| Gateshead |
Internet | |
| Seaham |
Internet | |
| Chester-le-Street |
Wi-fi | |
| Gateshead |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
-
MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.
-
MrsP
(@MrsP1001) reported
from
Crook, England
@bt_uk False alarm, it was a nice neighbour dropping off a Christmas card - I saw an Openreach van down the road and assumed that you had actually done something!!
-
Finlay Elliott
(@elliott_finlay) reported
from
Newton Aycliffe, England
Hi @bt_uk is this number your representative 01963439160 phoned me not your customer so probably scam
-
MrsP
(@MrsP1001) reported
from
South Hetton, England
@bt_uk Oh Christmas tree, oh Christmas tree Please fix my broadband just for me I've waited now for many days (17 and counting) Many promises fade in the haze Oh Christmas tree oh Christmas tree Please make my broadband work for me
-
MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!
-
Peter Foster
(@foslar71) reported
from
Consett, England
Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.
-
MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.
-
Darryl Arnett
(@d4rryl23) reported
from
Chester-le-Street, England
@bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do
-
MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk As ive said i will never have anything to do with bt again
-
Joseph Drane
(@Hossy93) reported
from
Brandon, England
@Gaz_House @btsport Or you could go down the night before. 😉
-
Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
10+ years (probably more) of being a loyal @bt_uk @BTGroup customer and they couldn’t waive the early termination fee liable because my new move means I can’t transfer the contract to my temporary property. I will never use them again.
-
MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.
-
Craig Shitpeas
(@CraigShitpeas) reported
from
Sunderland Bridge, England
Rochdale’s 40yr old forward more effective than #Nufc 40million pound one. He is awful. No heart, no touch, no industry just dreadful. Well done #rochdale a deserved payday. They should have won it. They still might! #facup #btsport
-
MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk I will never use bt again.. i have just recieved a email saying 40% of the faults happen in the home and i will be charged £85 call out if this is the case.
-
Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595
-
MrsP
(@MrsP1001) reported
from
Sunderland Bridge, England
@bt_uk And people on Twitter may be looking for a new broadband connection and should be aware of the level of service from BT
-
Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.
-
MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk ...... Your wifi is shit
-
Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
A new development on the BT issue. Had a call following my Tweet from a person @bt_uk apologising for yesterday. Early termination fee waived, apology accepted and relationship restored. Both agreed that this wasn’t the way it should happen but impressed with the resolution.
-
Finlay Elliott
(@elliott_finlay) reported
from
Newton Aycliffe, England
@bt_uk Switch Internet off we are closing it down due to the press option 1or 2 usual scam calling stuff
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Ade
(@AdeW66) reported
@Suzanne_WW @btsport Ex spurs player with biased comments..never! Don't know why they don't go the whole hog and put Mcmanaman on aswell!
-
Luke Murray
(@lukemur12335124) reported
@btsport you won't let me in, reset three times, technical help is rubbish. EE customer that's paid for large screen. Help as I'm missing games
-
ufc fan
(@CalmViv) reported
@robertf1986 @btsport The only people who like BT commentary are their exces. Their pundits are fine but commentary is the worst ever. They're incapable of being neutral, telling good stories, nothing - just pandering and nails on a chalkboard.
-
Andy
(@andygib) reported
@monkeyhead78 @btsport I switched off at the end. Utter one sided crap
-
Richard Stretton
(@RittingsTN) reported
@btsportfootball @btsport Honestly, I like Jermaine Jenas - but the biased commentary on BT Sport is ridiculous. I mean, it was all "Spurs are playing bad", "Spurs are playing well" - never once was it the fact Wolves were doing either of these things... it's like there was only 1 team playing...
-
Adam
(@adambeaumont27) reported
Why oh why did @btsport get rid of casting to TVs- the app is ******* ****
-
Ramon Max John Gamma
(@Gamma239) reported
@bt_uk Hi, I have the BT Box Pro. Recently, whilst watching BT Sport Ultimate, the picture goes black. Sometimes the box resets itself, sometimes I have to reset it by holding down the power button. Is there a fix for this? Regards, Mr Ramon Gamma.
-
Bellona Belladonna
(@Deanne80) reported
Awful commentary on BTSport today #TOTWOL
-
Richard Socks 💙
(@SocksyBeast) reported
Complaining about Neves going down easily when you have Harry Kane up front for Spurs lol. You'd never know Jenas was a Spurs fan... #TOTWOL #btsport
-
Antony dix
(@antony_dix) reported
@btsport @btsportfootball the commentary as usual is awful !