BT (British Telecom) outages and service status in Durham, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Durham, including 0 direct reports.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Durham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Washington, Peterlee, Stanley, and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Washington
|
Internet | 1 month ago |
|
Peterlee
|
Total Blackout | 2 months ago |
|
Washington
|
Internet | 2 months ago |
|
Stanley
|
Internet | 2 months ago |
|
Washington
|
Phone | 2 months ago |
|
Sunderland
|
Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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Trevor Sharkey (@trevstanley) reported from Stanley, England@bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.
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Advanced IFA Ltd (@AdvancedIFA) reported from Boldon Colliery, England@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
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Alastair Smith (@baldymanali) reported from Gateshead, England@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
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Dr Peter Hoare ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England@PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?
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Chris Wilks (@1972wilksy) reported from Chilton, England@bt_uk @BTCare Hi. Got problem with my broadband which one of your advisers told me on the phone is getting fixed. But I'm not getting unlimited 4g that I should be getting on my halo account. Spoke to 2 advisors and still hasn't been sorted despite them both promising to
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MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England@bt_uk As ive said i will never have anything to do with bt again
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Steve Wallwork (@stevewallwork) reported from Annfield Plain, England@lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.
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MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England@bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!
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Trevor Sharkey (@trevstanley) reported from Stanley, England@bt_uk And I NEVER get 4g. Lucky to get 3g!
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Karen Brown (@kphilchris) reported from Ouston, England@BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right
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lornafay (@lornafaym) reported from Seaham, EnglandAbsolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.
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Karen Brown (@kphilchris) reported from Ouston, England@BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.
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MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England@bt_uk I will never use bt again.. i have just recieved a email saying 40% of the faults happen in the home and i will be charged £85 call out if this is the case.
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Trevor Sharkey (@trevstanley) reported from Stanley, England@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
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Joe Simpson (@kennydude) reported from Seaham, England@quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.
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andy (@andydeltic) reported from Gateshead, England@bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks
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Daniel Jenks (@DanielJenks89) reported from Sunderland Bridge, England@bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?
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Trevor Sharkey (@trevstanley) reported from Stanley, England@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
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Gerry1nnes (@gerrinnesmac) reported from Peterlee, England@bt_uk Tweets are nice but I don't understand how you're in business! I've tried 7 times over three days to call you and you never ever pick up! Just a constant recycled message about being busy! If you can't handle busy you shouldn't be in business.
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Chris Wilks (@1972wilksy) reported from Chilton, England@bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sol (@lostplan) reportedAfter haranguing me for weeks with constant email reminders, SMS every day, and multiple robocalls @bt_uk/@OpenreachHelp had to cancel my internet install today 🤦
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trdhorseracing (@trdhorseracing) reported@bt_uk I’ve been at my current address for many years, BT for even longer. The broadband here always been slow, upload non existent. Every year you increase the price, for the same dreadful service. Another price increase today, no thanks. Cancelling my contract
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Sarah Ilott (@sri5308) reported@bt_uk I do still need help yes
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RFC1872GER (@RFC1872GER) reported@jimmymacgers @btsport My bad, Rory Hamilton
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trdhorseracing (@trdhorseracing) reported@bt_uk Apparently not. Nothing has changed, just keep paying money for very slow speeds, drop outs and virtually no upload speed. Then, get told have to pay more money for it. Absolutely ludicrous
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@ellenconlinhair (@ellenconlinhair) reported@bt_uk Not on my street! No customer service, 60min wait time on calls - I’ve had no broadband for two weeks. Not acceptable- can’t get in touch with anyone to sort. Great advert for Virgin!
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ITOCH (@_ITOCH) reported@_The72 Not a word/phrase but since I've noticed pundits love to use a list of 3 things I can't unnotice it. "Hes quick, he's agile, runs at defenders" "Hes big, hes strong, he holds the ball up well" Happens on match of the day, btsport and sky sports. Usually the worst pundits too
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The Real Dave Golder. (@disco1980) reported@bt_uk I have connection issues with my BB and my employer wants proof that there are issues in Swansea. How can I do this? Spoke to your BB department, and they couldn't help.
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dj power (@djpower57416773) reported@btsport I have always said hate has no place in sport . That’s why Rangers2012 should never been allowed in the Scottish League .I was proved right as the club and fans have showed hatred since they cheated & bullied their way into league
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Jason (@SaintTheJase) reported@jacquep @bt_uk @EE Sounds like its broken