BT (British Telecom) Outage Report in Durham, England
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The latest reports from users having issues in Durham come from postal codes DH1.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Durham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (14%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Consett, Gateshead, Sunderland, Durham, Chester-le-Street, Seaham, Newton Aycliffe, Bishop Auckland, Spennymoor and Stanley.
| City | Problem Type | Report Time |
|---|---|---|
 Consett |
TV | |
| Gateshead |
Internet | |
| Consett |
Internet | |
| Sunderland |
Internet | |
| Durham |
Internet | |
| Durham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk I will never use bt again.. i have just recieved a email saying 40% of the faults happen in the home and i will be charged £85 call out if this is the case.
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Darryl Arnett
(@d4rryl23) reported
from
Chester-le-Street, England
@bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do
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Peter Foster
(@foslar71) reported
from
Consett, England
Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk And I NEVER get 4g. Lucky to get 3g!
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk As ive said i will never have anything to do with bt again
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Craig Shitpeas
(@CraigShitpeas) reported
from
Sunderland Bridge, England
Rochdale’s 40yr old forward more effective than #Nufc 40million pound one. He is awful. No heart, no touch, no industry just dreadful. Well done #rochdale a deserved payday. They should have won it. They still might! #facup #btsport
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595
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andy
(@andydeltic) reported
from
Gateshead, England
@bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks
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Chris Wilks
(@1972wilksy) reported
from
Chilton, England
@bt_uk @BTCare Hi. Got problem with my broadband which one of your advisers told me on the phone is getting fixed. But I'm not getting unlimited 4g that I should be getting on my halo account. Spoke to 2 advisors and still hasn't been sorted despite them both promising to
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!
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Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
A new development on the BT issue. Had a call following my Tweet from a person @bt_uk apologising for yesterday. Early termination fee waived, apology accepted and relationship restored. Both agreed that this wasn’t the way it should happen but impressed with the resolution.
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
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Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
10+ years (probably more) of being a loyal @bt_uk @BTGroup customer and they couldn’t waive the early termination fee liable because my new move means I can’t transfer the contract to my temporary property. I will never use them again.
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.
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Alastair Smith
(@baldymanali) reported
from
Gateshead, England
@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.
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Daniel Jenks
(@DanielJenks89) reported
from
Sunderland Bridge, England
@bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?
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Chris Wilks
(@1972wilksy) reported
from
Chilton, England
@bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Euphrosene Labon aka Wise El
(@euphrosene) reported
ARGH!!!!! Landline issues but cannot call @bt_uk because the mobile is not 'matched' to my BT account and the really really really stupid bot is testing my fading patience.
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Helen
(@Harryb22) reported
Was having a reasonable morning cancelling all my husband’s accounts. Everyone really helpful Then I phoned BT to cancel his @btsport account. An hour later and they’ve cut the broadband off as well . Can’t do anything until at least tomorrow. FUMING 😡
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Al Zephron
(@AlZephron) reported
@bt_uk When I try to login to I get a message “This Connectioin is Not Private”. Certificate is not valid. Just started to give the error today..
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Connor
(@CRennie22) reported
@bt_uk I have they said I had a pending stop with my previous provider after cancelling my contract however I gave them a phone about the issue and they said they had removed it and I should be able to place my order with BT.
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Mark Pickin
(@MarkPickin3) reported
@bt_uk Phonline outage in Easingwold.. you say you are working on it but Service Status says no problem.. cannot both be correct. and if not back on until 25 July it must be a major fault.. please TELL US!
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Franbags 👜
(@Franbags) reported
@bt_uk Hi it’s saying no issues but it’s dropped again as my Alexa (listening to radio) goes off and Red
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Hazard
(@HellJumper109) reported
@bt_uk I am moving to a new build property next week which doesn’t have an ont box installed and bt couldn’t give offer me a package, I am a new customer. How can I arrange for an ont box to be installed?
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Barbara Browne
(@barbarabrowne38) reported
@bt_uk Why has the broadband in South London been down for 3 days? This is unacceptable
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SueB
(@Gussets99) reported
@Harryb22 @btsport What useless sods, it's bad enough having to deal with things like that without having to put up with BTs incompetence. Hope it's sorted asap.
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Julia Viani
(@TootSweetsShrew) reported
@bt_uk what an utter joke! So a number we have had for over 30 years lost after constant promises that we would not lose the number. Apparently this os ok because we’ve been given 1 month free- really?! We never requested the changes you have tried to put on our account