BT (British Telecom) Outage Report in Durham, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Durham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (14%)
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Phone (12%)
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E-mail (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Seaham, Newton Aycliffe, Sunderland, Durham, Chester-le-Street, Gateshead, Peterlee and Bishop Auckland.
| City | Problem Type | Report Time |
|---|---|---|
 Seaham |
TV | |
| Newton Aycliffe |
Internet | |
| Sunderland |
Internet | |
| Sunderland |
Wi-fi | |
| Durham |
Wi-fi | |
| Chester-le-Street |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.
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Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
A new development on the BT issue. Had a call following my Tweet from a person @bt_uk apologising for yesterday. Early termination fee waived, apology accepted and relationship restored. Both agreed that this wasn’t the way it should happen but impressed with the resolution.
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595
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Peter Foster
(@foslar71) reported
from
Consett, England
Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.
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Finlay Elliott
(@elliott_finlay) reported
from
Newton Aycliffe, England
@bt_uk Switch Internet off we are closing it down due to the press option 1or 2 usual scam calling stuff
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MrsP
(@MrsP1001) reported
from
Crook, England
@bt_uk False alarm, it was a nice neighbour dropping off a Christmas card - I saw an Openreach van down the road and assumed that you had actually done something!!
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@btsport Steve McManaman has to be the worst co-commentator in the history of co-commentators #LIVBAR #ChampionsLeague
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MrsP
(@MrsP1001) reported
from
South Hetton, England
@bt_uk Oh Christmas tree, oh Christmas tree Please fix my broadband just for me I've waited now for many days (17 and counting) Many promises fade in the haze Oh Christmas tree oh Christmas tree Please make my broadband work for me
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.
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Dominic Townsend
(@xToonsend) reported
from
Washington, England
The only negative thing about watching this cracking Toon win is having to listen to that **** Michael Owen chat shit after it #NUFC #btsport
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Darryl Arnett
(@d4rryl23) reported
from
Chester-le-Street, England
@bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do
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Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
10+ years (probably more) of being a loyal @bt_uk @BTGroup customer and they couldn’t waive the early termination fee liable because my new move means I can’t transfer the contract to my temporary property. I will never use them again.
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@bt_uk Very disappointed at the customer service received after a phone call my wife made regarding our current broadband contract. Staff member was very patronising and unhelpful especially considering we have been BT customers for 20 years.
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Finlay Elliott
(@elliott_finlay) reported
from
Newton Aycliffe, England
Hi @bt_uk is this number your representative 01963439160 phoned me not your customer so probably scam
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Joseph Drane
(@Hossy93) reported
from
Brandon, England
@Gaz_House @btsport Or you could go down the night before. 😉
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MrsP
(@MrsP1001) reported
from
Sunderland Bridge, England
@bt_uk And people on Twitter may be looking for a new broadband connection and should be aware of the level of service from BT
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.
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Craig Shitpeas
(@CraigShitpeas) reported
from
Sunderland Bridge, England
Rochdale’s 40yr old forward more effective than #Nufc 40million pound one. He is awful. No heart, no touch, no industry just dreadful. Well done #rochdale a deserved payday. They should have won it. They still might! #facup #btsport
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk ...... Your wifi is shit
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Crypto Ironside
(@CryptoIronside) reported
@bt_uk Thanks Bev. Issue seems resolved now. There was, it seems, just a 24 hour period of instability in the area for some reason.
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Taylor
(@londonbrother) reported
@CFCJourno @btsport I’m getting same issue on android now never had this issue before? Works fine on my Apple iPhone bt app.
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Ruairi McHugh
(@RuairisM) reported
@aIfiegray @bt_uk @btsport This **** so annoying
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(Rob Ashton) Sea Power
(@RobAshton) reported
Lol what the actual ****, got new Smart Hub 2 from @bt_uk - tried setting the WPA2 passphrase to same as old one, but can't because it has spaces in it. Only ASCII between 32 and 126 allowed - somebody forgot to write a <= instead of a < - staggered.
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Roberto.
(@Rdickinson1987) reported
@craigpecks @btsport I know. It's working on my laptop but i wanted to watch it on my TV.. took me ages trying to log in as kept saying incorrect details even though same login worked on laptop
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Taylor
(@londonbrother) reported
@CFCJourno @btsport I’m getting same issue on android now never had this issue before?
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Jack Saunders
(@JackSaundersmk) reported
@bt_uk some bullshit WiFi provider over a year we’ve been paying £50 a month for the WiFi to not work on more than 2 devices before internet problems starts happening it’s an actual joke
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livmcgeeney
(@livmcgeeney) reported
@bt_uk pay for ‘super fast’ fibre which continuously drops out during the day and means my work is affected. Answer from your caller is they can’t do anything since the problem is intermittent. Unacceptable, paying for a service I can’t use in the day!!!!
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beekind77
(@beekind77) reported
@bt_uk I will return it as addressed to wrong customer or something similar, however debt collection say it’s my problem as I am the contact address/number and say its my responsibility to sort it out with BT
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Josh Wildman
(@the_wildmann) reported
@bt_uk Anyone. I'm phoning through the helpline number but no matter what I press it hangs up after saying to hold. Please can you call? The BT internet speeds are very slow so we can't use your live streaming services