BT (British Telecom) Outage Report in Murton, County Durham, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Murton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Murton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Murton, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Chester-le-Street, Washington, Sunderland, Hebburn, Seaham, Peterlee, Hartlepool, Spennymoor, Durham, South Shields and Bishop Auckland.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Gateshead |
Internet | |
| Chester-le-Street |
Internet | |
| Washington |
TV | |
| Sunderland |
Total Blackout | |
| Washington |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Murton, England
Latest outage, problems and issue reports in Murton and nearby locations:
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬
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Peter 🐈🎸🕹️
(@PeteYourDoom) reported
from
Hartlepool, England
@bt_uk I'm going to head round and help him.
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)
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Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…
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Tory 1
(@charming_man_) reported
from
Newcastle upon Tyne, England
@bt_uk can we have an update on the outage Middlesbrough TS5
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Joe Simpson
(@kennydude) reported
from
Seaham, England
@quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.
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Peter 🐈🎸🕹️
(@PeteYourDoom) reported
from
Hartlepool, England
@bt_uk I'm tempted to challenge this. As a BT customer, pre fibre, all I ever heard was that the WiFi was "lagging again". I'm on 350mbps cable now but would love a reliable BT connection in the future
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Angela Wilkinson🍃💚🍃
(@wilko1999) reported
from
Whitburn, England
@bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏
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Andrew Davis
(@andrew14ad) reported
from
Newcastle upon Tyne, England
@msmith850 @btsport Never in doubt they are back
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Michael Chaney
(@ChaneyMichael) reported
from
Dunston, England
@gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.
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Advanced IFA Ltd
(@AdvancedIFA) reported
from
Boldon Colliery, England
@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@bt_uk broadband outage in DH77DD affecting *both* BT and Sky customers. According to Sky (your website doesn’t acknowledge it) since 11:30 last night. What’s going on?
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!
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Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
@BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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danbriant
(@danbriant) reported
I find it so funny that the new build house right next to a @bt_uk exchange in #headcorn, as in NEXT DOOR and the best they do is 15down.... Then come along @TrooliFibre and say we got fiber in the road! Sort ya crap out BT! Utter shambles. If they can do it why can you?
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Jonathan
(@Jonatha93928213) reported
@bt_uk @RobbieSavage8 @julesbreach Bt engineer disconnected us on Thursday lunchtime,I phoned Thurs...no phone no Internet...I live in the middle of nowhere with my 11 year old son,been told it will be fixed on Monday evening,maybe how do we phone the fire brigade etc? Barley a mobile signal, what if an emergency?
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Abi
(@TehBlackParade) reported
@bt_uk requested a call back days ago and heard nothing, burnt through 80% of my phone date hot spotting from my phone so I can work! Best your staff could tell me on live chat was that our shop isn’t a customer of yours despite using a BT router and literally being a customer
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Phil
(@Phlz) reported
@bt_uk Ethernet. Tried all the reset/wire changing/retuning methods as directed by chat and they are sending a new box but like I said your website says there is issues but app says everything is fine.
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FunsizeLo'
(@Loissssss) reported
@bt_uk ‘Apparently’ according to your team an order which I have already received the equipment for has not gone through. Forget the internet. I am no left without a working phone line. How do you suggest I can emergency services if required?
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Rob Ford
(@RobFord_) reported
@bt_uk 2 weeks after activation date, multiple deadlines set by yourselves, broken promises, mixed messages, shocking communication. Absolutely awful service and it's not even started yet, shambolic!
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La Cucina Di Mamma
(@cucina_waterloo) reported
@btbusinesscare They keep telling us that an engineer will be attending to sort out the problem in all 3 of our restaurants but no one turns up. When we call back we get told to wait longer and we do wait but no one turns up
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karl ellison
(@karl_st_h) reported
@SkySportsRL stop cutting to adverts when nrl game is over one of the best endings to a game and you cut straight to adverts when it ends no reaction after the game your coverage of rugby league uk and abroad is terrible hopefully @btsport gets it back ASAP your a disgrace sky
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colinthecatterpillar
(@colinthecatter1) reported
@bt_uk are a total shower of ****. Wish I’d never left @SkyUK
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Andy
(@akbfc94) reported
@HannahLeah95 @bt_uk They’re absolutely shite for customer service. Had months of problems with my bills last year. I’m stuck with their broadband til October and can’t wait to leave