BT (British Telecom) Outage Report in South Hetton, County Durham, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in South Hetton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in South Hetton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near South Hetton, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Gateshead, Spennymoor, Durham, Chester-le-Street, Washington, Bishop Auckland, Stanley, Seaham and Peterlee.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Sunderland |
Wi-fi | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near South Hetton, England
Latest outage, problems and issue reports in South Hetton and nearby locations:
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk ...... Your wifi is shit
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Craig Shitpeas
(@CraigShitpeas) reported
from
Sunderland Bridge, England
Rochdale’s 40yr old forward more effective than #Nufc 40million pound one. He is awful. No heart, no touch, no industry just dreadful. Well done #rochdale a deserved payday. They should have won it. They still might! #facup #btsport
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right
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lauren moore
(@laaurenmoore94) reported
from
Newcastle upon Tyne, England
Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595
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Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
10+ years (probably more) of being a loyal @bt_uk @BTGroup customer and they couldn’t waive the early termination fee liable because my new move means I can’t transfer the contract to my temporary property. I will never use them again.
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Harry Barham
(@HarrymBarham) reported
from
Newcastle upon Tyne, England
Oh dear @bt_uk… Offered a new contract twice, but my acceptance has been ignored then was supposed to be transferred on a call today but the transfers are broken so was given a direct number…. for the wrong department, who are now panicking because they’re getting random calls
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shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@Cazza7 @btsport That’s crap. 🤬
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MrsP
(@MrsP1001) reported
from
South Hetton, England
@bt_uk Oh Christmas tree, oh Christmas tree Please fix my broadband just for me I've waited now for many days (17 and counting) Many promises fade in the haze Oh Christmas tree oh Christmas tree Please make my broadband work for me
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Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
A new development on the BT issue. Had a call following my Tweet from a person @bt_uk apologising for yesterday. Early termination fee waived, apology accepted and relationship restored. Both agreed that this wasn’t the way it should happen but impressed with the resolution.
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk I will never use bt again.. i have just recieved a email saying 40% of the faults happen in the home and i will be charged £85 call out if this is the case.
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk As ive said i will never have anything to do with bt again
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.
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MrsP
(@MrsP1001) reported
from
Sunderland Bridge, England
@bt_uk And people on Twitter may be looking for a new broadband connection and should be aware of the level of service from BT
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Darryl Arnett
(@d4rryl23) reported
from
Chester-le-Street, England
@bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.
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andy
(@andydeltic) reported
from
Gateshead, England
@bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Solomon
(@BenSolo05945228) reported
Just spent £1700 on a sonos arc & a pair era 300s for the Dolby Atmos support & @btsport Ultimate have totally ruined the atmos experience by messing up the levels so badly I’ve had to turn the surrounds off to hear the comms 🙄 @btsportfootball
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Julian Tear
(@TearJulian) reported
@bt_uk @fiftyminus2 @jazzaoxon I heartily recommend that you leave BT. I’ve been having problems with the broadband for literally years. They say they’re going fix everything but never ever do. It’s an absolutely appalling company.
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El Presidente
(@elldivino) reported
@bt_uk Hi Sian. Well I have had no internet for coming up to 2 weeks. Getting different information from people on the phone to on your team on here. Very disappointed in what normally has been good service all round but has totally gone downhill last couple of weeks….
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Kain Shaka
(@KainShaka23) reported
@bt_uk in SE London had no broadband since 1500 today and checked the website to see that we have a fix time of 2100hrs...tomorrow. Disgraceful service.
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El Presidente
(@elldivino) reported
@bt_uk Now my 4G mini hub isn’t working. This is a joke. No internet whatsoever ever now. Appalling service. Can we try get something right please and get this sorted asap?
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Scott
(@sjholland87) reported
Internet has gone down AGAIN. Third time this week. @bt_uk
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Ben Solomon
(@BenSolo05945228) reported
Just spent £1700 on a sonos arc & a pair of era 300s for the Dolby Atmos support & @btsport Ultimate have totally ruined the whole experience by messing up the levels so badly I’ve had to turn the surrounds off to even hear the comms 🙄 @btsportfootball
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peter
(@heathcottage) reported
@btsport Commentary on champions league on bt sport really poor. Mind numbingly banal comments. Can’t we get some new people??
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Charlie
(@charb009) reported
It shows how stupid the @btsport pundits and commentators are when they praise Lampard for actually making Chelsea worse. They would batter Potter if he produced a performance like that.
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Edd R-W
(@EddRhodesWinsor) reported
When will @ChelseaFC learn that Cucurella is incompetent at reading a game! Poor decision by Chilly but where ******** is Cucurella going?! Stop playing him! He's a liability and hurts the team tactically #UCL #madche #btsport