BT (British Telecom) outages and service status in Gateshead, England

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Gateshead, England

The most recent BT (British Telecom) outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Washington, Cramlington, South Shields, and Blyth.

City	Problem Type	Report Time
Sunderland	Internet	3 days ago
Newcastle upon Tyne	Internet	14 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

• 
  sewellpaul@lfc (@SoSureSewell) reported 3 minutes ago from Newcastle upon Tyne, England

  Shocking service from @bt_uk. No compassion at all from you as a company. Lost my job & my home and now you want to destroy my credit scores. Nearly £500 charges for leaving early. 8 months in to a 24 month contact does not seem fair to me 😥😥

• 
  Julie Gallagher (@JulieGal1234) reported 4 minutes ago from Longbenton, England

  @bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.

• 
  Chris Tindall (@chewytheleftie) reported 4 minutes ago from Gateshead, England

  @bt_uk the worst service in the UK. I’m still getting bills for a service I stopped in January. Absolutely shambolic. I stopped being a customer 3 months ago yet here I am on hold to BT. What a joke.

• 
  Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported 5 minutes ago from Cramlington, England

  @bt_uk No. As I've proved all I needed was a new hub. After being a BT customer for 20+ years. I'm looking forward October when my contract finishes. You have a good day.

• 
  Tim Harding (@timhardinguk) reported 7 minutes ago from Whitburn, England

  @bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless

• 
  Trevor Sharkey (@trevstanley) reported 15 minutes ago from Stanley, England

  @bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?

• 
  Andrew Morris ⚽️ (@Andymorris74) reported 18 minutes ago from South Shields, England

  How about @skytv giving movie channels for free across all platforms @virginmedia @bt_uk and help keep people at home! Come on, do your bit Sky TV 👍

• 
  Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported 20 minutes ago from Cramlington, England

  @bt_uk 1/2 Not that this will go anywhere. BT SH2 had massive issues with service. OR been out "Fixed line" still issues ring so service desk. Engineer planned visit. NO Show. So ring the service desk again, Got LB call centre. Woman put the phone down on me.

• 
  Josh Banyard ⚫⚪⚫⚪ (@joshybanyard) reported 22 minutes ago from Longbenton, England

  Anyone got a @btsport LOGIN I can borrow for the #nufc match? 🙏🏼 #shybairnsgetnowt

• 
  David Hall (@SmarProcurement) reported 34 minutes ago from Whitley Bay, England

  For me @btsport have taken the mantle from @talkSPORT for the worst cricket coverage. Matt Smith is a good football presenter but is clearly not a cricket follower and the commentary they are using from Fox is terrible. If @bbctms can send their to team to Australia why not BT?

• 
  MrGrumpy.....Y.N.W.A (@liamlcg) reported 36 minutes ago from Murton, England

  @bt_uk As ive said i will never have anything to do with bt again

• 
  lauren moore (@laaurenmoore94) reported 38 minutes ago from Newcastle upon Tyne, England

  Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂

• 
  Jonathan Miller (@JonnyMiller5) reported 42 minutes ago from Prudhoe, England

  @BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help

• 
  andy (@andydeltic) reported 43 minutes ago from Gateshead, England

  @bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks

• 
  Graeme Wilson (@graeme_i_wilson) reported 46 minutes ago from Walker Gate, England

  @bt_uk The light doesn't seem to change colour - yes the service is dropping out - I feel that there is either a degradation of pair quality or faulty termination equipment in the cabinet or exchange - there is definitely an issue.

• 
  Mark Stokes (@Marksto1983) reported 47 minutes ago from Seaton Valley, England

  Dunno what hurt’s more my eyes watching that awful Spurs performance or my ears from that awful commentary from Martin Keown #ARSTOT #Spurs #BTSport

• 
  Mazza 66 (@66_mazza) reported 51 minutes ago from Walker Gate, England

  @bt_uk please may I have a new telephone?Im a new customer & my old handset is no longer compatible!🤞🙏

• 
  Mark Stokes (@Marksto1983) reported 51 minutes ago from Seaton Valley, England

  Dunno what hurt’s more my eyes watching that awful Spurs performance or my ears from that awful commentary from Martin Keowen #ARSTOT #Spurs #BTSport

• 
  Paul Mackie (@paulmac708) reported 56 minutes ago from Consett, England

  @bt_uk Don't suppose you're having any issues in the Consett area are you? My internet connection just disappeared

• 
  Joe Simpson (@kennydude) reported 58 minutes ago from Seaham, England

  @quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tom Chapman 🐀 (@TomChap) reported 8 minutes ago

  @bt_uk I recently left BT broadband in March. Is it ok for me to cancel the DirectDebit?

• 
  Axel F 🤠 (@BoabSideshow) reported 8 minutes ago

  @bt_uk I have tried to download the latest update but for some strange reason it doesn't work on my phone??

• 
  MartinⓂ VOTE FOR CHANGE (@smeemartin) reported 15 minutes ago

  Day 364 with no broadband , @bt_uk still can’t be arsed to provide any actual service, just what passes for customer service these days, a useless AI pathetic response.

• 
  Michael E (@Michael35427696) reported 17 minutes ago

  @bt_uk We are not wasting 25 -30 minutes on the phone to speak to an advisor, you have our number on the complaint, but you dont bother calling us, we are talking to a new supplier if you dont want our business after 40 years with you then fine !!

• 
  noone@nowhere (@nooneatnowhere) reported 24 minutes ago

  @bt_uk If it's not installed at the 3rd attempt we are going to the ombudsman. BT and Openreach cannot communicate with each other and neither can tell the customer what is happening...or worse, what is NOT happening!

• 
  Rod Robson (@rodrrobson) reported 25 minutes ago

  @bt_uk the hub is on orange. Can't report the fault as page not working

• 
  Si (@SimonHealey73) reported 25 minutes ago

  @bt_uk @bt_uk again. Still waiting on my fault being fixed. Tried to ring. Got told to hang up and text. BOT rubbish and no follow up. Any help from a person available?

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 26 minutes ago

  @IQuitMuskspace @bt_uk I dont know why @Ofcom allow them to repeatedly get away with such bad service. I hope you get sorted soon.

• 
  George Somerville (@geosomerville) reported 31 minutes ago

  Dear @bt_uk - for 6 weeks I have had a wholly unreliable WiFi signal. So far I have had 2 engineers to the house & 2 to the outside set up. I am using the chat function again to speak with one of your colleagues for what is now the 8th or 9th time. There is no consistency, I have to relay the problem each time & each time they have another trick to try. I am getting nowhere with fixing the problem & just going around in circles. Please can I speak to someone who can help!!!!! PLEASE!

• 
  PTID1977 (@PhilH1977) reported 31 minutes ago

  @bt_uk Well it don’t. It’s obviously an app issue and yes my device is all up to date.