BT (British Telecom) outages and service status in Gateshead, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Gateshead, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 6, 7:39 PM GMT+1.
- Internet (67%)
- Wi-fi (17%)
- Phone (17%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Gateshead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 10: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Gateshead, England
The most recent BT (British Telecom) outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Washington, Cramlington, South Shields, and Blyth.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland
|
Internet | 4 days ago |
|
Newcastle upon Tyne
|
Internet | 15 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
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Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England@BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.
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Master Debonair (@master_debonair) reported from Boldon Colliery, England@btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬
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Ceeb 🏴🇺🇦 (@PatternThimble) reported from Cramlington, England@bt_uk Listen. It's an ongoing joke. There isn't one company I've worked for where it's not an issue. 30% of my time is dealing with billing. I'll use my account team. Just wanted to vent.
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Trevor Sharkey (@trevstanley) reported from Stanley, England@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
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David (@Ted202_) reported from Shiremoor, England@mrjakehumphrey @themichaelowen @Robbie9Fowler @LFC @LivEchoLFC @TheRedmenTV @TheAnfieldWrap @AnfieldHQ @btsport @ChampionsLeague Not bad when McManaman amassed about 11 of them
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andy (@andydeltic) reported from Gateshead, England@bt_uk Morning folks, I’ve lost my full fibre connection. I’ve logged it etc via the website. Is there an issue at the exchange or is this scheduled maintenance? Thanks in advance Andy
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lornafay (@lornafaym) reported from Seaham, EnglandAbsolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.
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Jack Bell (@jackbnufc) reported from Newburn, EnglandBT with the worst broadcast from presenters, commentators and broadcast itself (sound and video) woeful! #BTSport #MCINEW
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Angela Wilkinson🍃💚🍃 (@wilko1999) reported from Whitburn, England@bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.
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Lee Hughes (@LeeJarraHackle) reported from South Shields, EnglandGreedy @bt_uk , Greedy @SkySports how many more pubs have pulled out with your ££££ price hike hang your heads in shame
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MBShizzzle (@MbShizzzle) reported from South Shields, England@SFC_Kristian @btsport @mrjakehumphrey He mate. He literally sounds gutted about the goals! Biased as ****
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Trevor Sharkey (@trevstanley) reported from Stanley, England@bt_uk And I NEVER get 4g. Lucky to get 3g!
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Master Debonair (@master_debonair) reported from Boldon Colliery, England@btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏
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Michael Chaney (@ChaneyMichael) reported from Dunston, England@gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.
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Andy burness (@Andyburness2) reported from Longbenton, England@btsport Turn ur phone on silent u stupid old prick
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Master Debonair (@master_debonair) reported from Boldon Colliery, England@btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!
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Graeme Wilson (@graeme_i_wilson) reported from Walker Gate, England@bt_uk The light doesn't seem to change colour - yes the service is dropping out - I feel that there is either a degradation of pair quality or faulty termination equipment in the cabinet or exchange - there is definitely an issue.
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Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, EnglandTechnology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…
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andy (@andydeltic) reported from Gateshead, England@bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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nicolas mcmillan (@herbie963) reportedAbsolute shocking service from @bt_uk and @WeAreOpenreach . 80 year old parents without landline or broadband due to an off site fault for over a week, call center a chocolate teapot and still no visit from an open reach engineer or any hint of service recovery. Contact plz
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Global_Mongrel (@Global_Mongrel) reportedWhy do some companies make it really difficult to contact and notify of an issue that will help their employees avoid fines or worse points on their licence? Especially @bt_uk. Not going to post the pictures publicly as don't want the crap that comes with driving issues.
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Paul Beeson (@peeceebee23) reported@bt_uk Hi, our internet keeps dropping out with message saying connected without internet. Usually only lasts a minute or two. Being happening fairly regularly last few days. Any help pls.
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Kyron Hodgetts (@poutingpou) reported@bt_uk thanks for the great service. Almost two months on, still no fibre connection and now you have cancelled my contract right in the middle of our daughter's GCSE exams revision. Well done everybody. Come on #BT get cracking
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Markie_mark (@markie_sumark) reportedDay 8, Landline Still doesn’t work and now not even any contact from @btbusinesscare Terrible for our business.
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Aaron Law (@AaronLaw92) reported@bt_uk It's never worked since signing up, I was told my account was being deleted so it could be recreated
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Keith Stewart (@lovemymemo) reported@WeAreOpenreach @bt_uk said they can’t turn it on before Monday! Please help!
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alex (@Alex_CK2) reported@BT_UK My parents been without WiFi for 3 days. They were told it was billing issue despite paying and having proof. Today my mum was passed between 5 people, blaming either billing or a copper wire switch. No fix, no warning, despite paying hundreds each month. Awful service.
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Tom Tolkien (@tomtolkien) reported@bt_uk how do I cancel my BT account?
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paul_archer (@paul_archer) reported@bt_uk haha you are joking aren't you? The lines are only answered 8am-9pm Monday to Friday even though you complete migrations over the weekend now with what seems minimally trained staff and no support.