BT (British Telecom) Outage Report in Gateshead, England
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The latest reports from users having issues in Gateshead come from postal codes NE8 and NE11.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Gateshead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Gateshead, England
The most recent BT (British Telecom) outage reports came from the following cities: Blaydon-on-Tyne, Wallsend, Gateshead, Newcastle upon Tyne, Bedlington, Stanley, South Shields, North Shields, Blyth and Seaham.
| City | Problem Type | Report Time |
|---|---|---|
 Blaydon-on-Tyne |
Internet | |
| Wallsend |
Internet | |
| Gateshead |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
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Julie Gallagher
(@JulieGal1234) reported
from
Longbenton, England
@bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.
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Alastair Smith
(@baldymanali) reported
from
Gateshead, England
@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
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andy
(@andydeltic) reported
from
Gateshead, England
@bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
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🐢gman scouser Hughes 😬☠️
(@gman_hughes) reported
from
Ryton, England
@bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔
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Dave Miller #ButcherXiJinping #BBCFakeNews
(@Sandancer60) reported
from
South Shields, England
@MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
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shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@Cazza7 @btsport That’s crap. 🤬
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Andy burness
(@Andyburness2) reported
from
Longbenton, England
@btsport Turn ur phone on silent u stupid old prick
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.
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Stuart Wannop
(@QlikStu) reported
from
Walker Gate, England
@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
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Tayler
(@taylersant) reported
from
Newburn, England
@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Newcastle upon Tyne, England
@bt_uk My phone network is EE
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk And I NEVER get 4g. Lucky to get 3g!
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heather potts
(@heatherpott) reported
from
Walker Gate, England
@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
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lauren moore
(@laaurenmoore94) reported
from
Newcastle upon Tyne, England
Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂
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gary littlemore
(@glne12) reported
from
Longbenton, England
Terrible @btsport sort it out
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.
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Tim Harding
(@timhardinguk) reported
from
Whitburn, England
@bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Fuel Cells
(@Fuel_Cells) reported
3 months of the worst customer service to renew a contract with @bt_uk & @ee, to be miss-sold contracts for just a simple renewal, what an utter joke, the time and mess about from this company it's just not worth having an business with them.
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Mud Cakes and Wine
(@mudcakesandwine) reported
@bt_uk Good morning I was advised to ask this morning if you had any more information about our issues with having no internet and seeing when it maybe fixed
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Lisa Lou
(@LisaWalton242) reported
@bt_uk Mums phone and Internet down now. I can't get an engineer until the 28th December she is 80 years old can this be speeded up at all ??
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windda widiastuti
(@neng_winz) reported
@rockerhanbag @bt_uk Go inbox MYSTICHACKED07 on Instagram My account also bugged and support service aren’t doing anything about it, he successfully retrieved my account, he is the best.
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Caldaris
(@Caldaris94) reported
@bt_uk Here's an odd one. Every single device in my household refuses to connect to the BT Hub via wireless, except for the Amazon Fire stick which works fine. Are there any major issues going on at the moment that could be affecting bandwidth and causing this?
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Priyesh Shavdia
(@pshavdia) reported
@bt_uk we lost our internet and landline on 10th Dec, fault fix date was planned for 15th Dec, but still waiting for this to be fixed on 19th Dec, what’s going on?
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laura
(@LauraAppleton05) reported
@NeilLayfield @MartinKSmith @bt_uk I'm in the same boat. Been told they can't do anything because it's with Royal Mail - can't send a new one out, can't collect from a depot etc. I worry it's lost in the RM system as tracking suggests it hasn't been scanned into RM network. More RM strikes on the 23rd...
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CrystalReikiByLucie🌸
(@StunningRealm) reported
Could someone from @bt_uk explain why after 2 weeks are broadband lines in Walthamstow Higham Hill area have not been fixed? Apart from Virgin customer, everyone else’s provider using #BTOpenReach is being affected due to a car parked over a manhole preventing them access to fix.
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Ellie Bridges
(@EllieBridges) reported
@bt_uk spent 3 hours on the phone this morning to BT. To be repeatedly hung up on twice, called daft for reporting a fault online and transferred multiple times without being told!! No closer to making a complaint than I was 3 hours ago!! Clowns!!
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Sally Kindberg
(@SKindbergia) reported
@bt_uk please address my complaint VOL013-736525180241 and stop telling me you're giving my BT line to someone else and I have to pay a fine. What???Ongoing situation since 5th Dec #kafka