BT (British Telecom) outages and service status in Gateshead, England

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Gateshead, England

The most recent BT (British Telecom) outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Washington, Cramlington, South Shields, Blyth, and Wallsend.

City	Problem Type	Report Time
Sunderland	Internet	17 hours ago
Newcastle upon Tyne	Internet	12 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

• 
  Graeme Wilson (@graeme_i_wilson) reported 6 minutes ago from Walker Gate, England

  @bt_uk I moved house in the last year - previously I had sky DSL - copper only and enjoyed better service - this shouldn't be the case. I have another property with VM Docsis service - again a better service - but your core network was built on low cost - 21CN - poor product choices.

• 
  niall (@dellynel) reported 11 minutes ago from Seaton Delaval, England

  @bt_uk we just tried to cancel @bt tv and internet today as the prices have been put up only to be told we are tied in until the New Year or it will cost us £600 Yearly fixed term contract can't cancel complete and utter con

• 
  Joe Simpson (@kennydude) reported 13 minutes ago from Seaham, England

  @quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.

• 
  Yvonne Ritchie #against hate, corruption, Brexit (@yeritchie) reported 14 minutes ago from Prudhoe, England

  @btsport Why is the stream buffering on Android?? Never had issue before.

• 
  Graeme Wilson (@graeme_i_wilson) reported 19 minutes ago from Walker Gate, England

  @bt_uk The light doesn't seem to change colour - yes the service is dropping out - I feel that there is either a degradation of pair quality or faulty termination equipment in the cabinet or exchange - there is definitely an issue.

• 
  Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported 23 minutes ago from Cramlington, England

  @bt_uk you have 45 mins to meet the 10-12 appointment. That I took the day off for. Defo looks like I'm going to be a @virginmedia customer soon.

• 
  Julie Gallagher (@JulieGal1234) reported 27 minutes ago from Longbenton, England

  @bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.

• 
  David (@Ted202_) reported 31 minutes ago from Shiremoor, England

  @mrjakehumphrey @themichaelowen @Robbie9Fowler @LFC @LivEchoLFC @TheRedmenTV @TheAnfieldWrap @AnfieldHQ @btsport @ChampionsLeague Not bad when McManaman amassed about 11 of them

• 
  Peter Foster (@foslar71) reported 31 minutes ago from Consett, England

  Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

• 
  Shahan Chowdhury™ © (@shahanchowdhury) reported 35 minutes ago from Newcastle upon Tyne, England

  @bt_uk My phone network is EE

• 
  Trevor Sharkey (@trevstanley) reported 37 minutes ago from Stanley, England

  @bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.

• 
  Teddy (@Martin756901511) reported 44 minutes ago from Newcastle upon Tyne, England

  Hi @bt_uk, I moved in my new house two weeks today and I still have no internet and your doing nothing to fix it. I have had to cancel Sky twice and they are booked this Friday. I would like this sorted with an engineer visit tomorrow.

• 
  Mazza 66 (@66_mazza) reported 46 minutes ago from Walker Gate, England

  @bt_uk PLEASE HELP I haven't even joined you yet (30th) and unable to even activate account...believe me I've had my DOB for 56yrs!!!& 100% know name of my first pet!not impressed!😫

• 
  MrsP (@MrsP1001) reported 46 minutes ago from Chester-le-Street, England

  @bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.

• 
  breenster & 🐶 (@breenster) reported 47 minutes ago from Wylam, England

  @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

• 
  MrsP (@MrsP1001) reported 49 minutes ago from Chester-le-Street, England

  @bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.

• 
  Philip Robinson (@unclenobheadCB) reported 52 minutes ago from Shiremoor, England

  Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW

• 
  Dominic Townsend (@xToonsend) reported 52 minutes ago from Washington, England

  The only negative thing about watching this cracking Toon win is having to listen to that **** Michael Owen chat shit after it #NUFC #btsport

• 
  MrGrumpy.....Y.N.W.A (@liamlcg) reported 54 minutes ago from Murton, England

  @bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!

• 
  Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported 58 minutes ago from Sacriston, England

  @bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  nicolas mcmillan (@herbie963) reported 4 minutes ago

  @bt_uk People only resort to X when traditional methods of communication show themselves to be totally inadequate. All routes appear to lead to international call centers who do not understand the issues at hand.

• 
  W H A T A W A L L Y ©️ (@whatawallyart) reported 4 minutes ago

  @bt_uk broadband is running slow I’m meant to be getting 900mbps called customer service they said they can’t help me as hub looks normal yet I’m only receiving 200mbps on a device so they won’t send an engineer, how is this an acceptable service?

• 
  💫Adam👀 (@The_Change_666) reported 4 minutes ago

  This fault was fixed by the next day but have had multiple outages since this. Currently there is another outage for me. @bt_uk

• 
  💫Adam👀 (@The_Change_666) reported 7 minutes ago

  @bt_uk Internet seems to be back on now, this is the 4th outage in 2 weeks! Something is going on!

• 
  Peter Nunn (@PeterNunn3) reported 7 minutes ago

  The heavy rains over the past week have knocked out out internet, so for the first time in years I can’t watch Le Mans… Boo Hope you can fix it ASAP @WeAreOpenreach @bt_uk 😒

• 
  🐧 Me Might be Animal! 🐧 (@me_not_animal) reported 11 minutes ago

  @bt_uk Customer without a working phone line due to the upgrade to digital voice!

• 
  alunvaughan (@alunvaughan) reported 14 minutes ago

  @bt_uk What's happening with your site please? First webmail, now whole site down which is no good when other sites send 2FA emails you can't get to :/

• 
  Kevin Chubb (@swanseagas) reported 15 minutes ago

  @bt_uk It’s working again this morning. Hooray. But your “cancel my appointment” element of MyBT is not. Swings and roundabouts.

• 
  David Gray (@davidgraywrites) reported 18 minutes ago

  @btbusinesscare Been trying to order a mobile phone to add to our existing business account as per your current EE promotion. Had no luck using websites (yours and EE’s) keep getting messages to ‘try again later’! Can you help?

• 
  JamesWebb (@WebbyJamesHere) reported 18 minutes ago

  @bt_uk can you fix your website so people can actually log in! Put details in, get texted a code, put code in, go to look at acc & get taken back to password page… round & round 🔁 🙄 If you want people to pay their bills it’s quite useful to let them see their acc 🤨