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BT (British Telecom)

BT (British Telecom) outages and service status in Gateshead, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Gateshead, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • 43% Internet (43%)
  • 36% E-mail (36%)
  • 21% Wi-fi (21%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Gateshead, England

The most recent BT (British Telecom) outage reports came from the following cities: Sunderland, Washington, Cramlington, Newcastle upon Tyne, South Shields, Blyth, Wallsend, and Seaham.

CityProblem TypeReport Time
Sunderland E-mail 7 days ago
Sunderland E-mail 7 days ago
Washington E-mail 7 days ago
Cramlington E-mail 7 days ago
Newcastle upon Tyne Wi-fi 8 days ago
Newcastle upon Tyne Internet 8 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • Geordie_Shaun
    shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @Cazza7 @btsport That’s crap. 🤬

  • Martin756901511
    Teddy (@Martin756901511) reported from Newcastle upon Tyne, England

    Hi @bt_uk, I moved in my new house two weeks today and I still have no internet and your doing nothing to fix it. I have had to cancel Sky twice and they are booked this Friday. I would like this sorted with an engineer visit tomorrow.

  • andydeltic
    andy (@andydeltic) reported from Gateshead, England

    @bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks

  • liamlcg
    MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk As ive said i will never have anything to do with bt again

  • man_of_gwent
    Stephen Davies (@man_of_gwent) reported from Harlow Hill, England

    Absolutley shocking customer service from @bt_uk. Left hand not speaking to right hand resulting in my service cancellation. Nothing but issues from start to finish! My advice - steer clear

  • dellynel
    niall (@dellynel) reported from Seaton Delaval, England

    @bt_uk we just tried to cancel @bt tv and internet today as the prices have been put up only to be told we are tied in until the New Year or it will cost us £600 Yearly fixed term contract can't cancel complete and utter con

  • Raring2goNewcas
    Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…

  • PapaDodds
    Chris Dodds (@PapaDodds) reported from South Shields, England

    @bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.

  • SoSureSewell
    sewellpaul@lfc (@SoSureSewell) reported from Newcastle upon Tyne, England

    Shocking service from @bt_uk. No compassion at all from you as a company. Lost my job & my home and now you want to destroy my credit scores. Nearly £500 charges for leaving early. 8 months in to a 24 month contact does not seem fair to me 😥😥

  • 66_mazza
    Mazza 66 (@66_mazza) reported from Walker Gate, England

    @bt_uk PLEASE HELP I haven't even joined you yet (30th) and unable to even activate account...believe me I've had my DOB for 56yrs!!!& 100% know name of my first pet!not impressed!😫

  • MrsP1001
    MrsP (@MrsP1001) reported from South Hetton, England

    @bt_uk Oh Christmas tree, oh Christmas tree Please fix my broadband just for me I've waited now for many days (17 and counting) Many promises fade in the haze Oh Christmas tree oh Christmas tree Please make my broadband work for me

  • timtamw88
    Tamara Watts (@timtamw88) reported from Blyth, England

    @bt_uk are the most incompetent company. I’m only a month into my contract and I want to cancel already. Terrible customer service, they just pass you to another dept and then your back to the start. I’ve never rang a company so much to get something sorted. #terrible

  • jackbnufc
    Jack Bell (@jackbnufc) reported from Newburn, England

    BT with the worst broadcast from presenters, commentators and broadcast itself (sound and video) woeful! #BTSport #MCINEW

  • PatternThimble
    Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    @bt_uk No. As I've proved all I needed was a new hub. After being a BT customer for 20+ years. I'm looking forward October when my contract finishes. You have a good day.

  • SmarProcurement
    David Hall (@SmarProcurement) reported from Whitley Bay, England

    For me @btsport have taken the mantle from @talkSPORT for the worst cricket coverage. Matt Smith is a good football presenter but is clearly not a cricket follower and the commentary they are using from Fox is terrible. If @bbctms can send their to team to Australia why not BT?

  • graeme_i_wilson
    Graeme Wilson (@graeme_i_wilson) reported from Walker Gate, England

    @bt_uk The light doesn't seem to change colour - yes the service is dropping out - I feel that there is either a degradation of pair quality or faulty termination equipment in the cabinet or exchange - there is definitely an issue.

  • andyb7274
    Andy Brown (@andyb7274) reported from Bedlington, England

    @MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃

  • lornafaym
    lornafay (@lornafaym) reported from Seaham, England

    Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.

  • liamlcg
    MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk I will never use bt again.. i have just recieved a email saying 40% of the faults happen in the home and i will be charged £85 call out if this is the case.

  • trevstanley
    Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk And I NEVER get 4g. Lucky to get 3g!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DE61656
    HibsBoy1875 (@DE61656) reported

    @bt_uk i am getting the following message on my emails > Unable to validate the information provided > and even when i try to change password still not getting access. Please help

  • Kevin9Gallagher
    Kevin Gallagher (@Kevin9Gallagher) reported

    @bt_uk terrible service, internet down for 2 days, they said an engineer would come out, engineer rang me tells me he will be out Weds 9am never showed up. Awaiting a new router now. At least keep me updated BT. Thinks it's a new provider time.

  • Farmerwalsh
    Ed Walsh (@Farmerwalsh) reported

    Contact up for renewal in September. It will not be @bt_uk Poor workmanship and poor service

  • markie_sumark
    Markie_mark (@markie_sumark) reported

    Terrible experience again from BT Business. Without Landline now for 5 days and counting. Can’t receive calls from customers or make calls. Why is it so difficult? @btbusinesscare @BTBusiness

  • puddles46
    uılʞuɐɹℲ (@puddles46) reported

    @bt_uk I'm not phoning again. I've had two complaints open both closed with no contact. Genuinely what is the point of calling. You will log a complaint again and then ignore me again. Genuinely the worst company I've ever dealt with

  • jonboy_103
    john littler (@jonboy_103) reported

    @bt_uk hi , I’m having problems logging into my BT webmail at the moment? It was ok earlier this morning ?

  • branchy_boy
    Ian Branch (@branchy_boy) reported

    @BTGroup @bt_uk @BTCare Good morning, I have been trying to login to my account the last few days with the correct login information and 2FA but stuck in a continuous loop of entering the info and then telling my my session has timed out pls help! I have tried pw reset too

  • devraaaaaj
    Devraj Ray (@devraaaaaj) reported

    @bt_uk Just spoken to your team, who've said I won't be connected for another 8 days. Signing up to BT Full Fibre has been a genuinely awful experience from start to...well, who knows what to. This is unending.

  • philwer29
    pamps (@philwer29) reported

    @btbusinesscare waiting for 6months for a broadband connection utter disgrace. Saying we can’t cancel and just left in limbo while our business struggles. Worst company we’ve ever dealt with.

  • TomChap
    Tom Chapman 🐀 (@TomChap) reported

    @bt_uk Hi, I have just signed in to the BT account and the last bill says (Final bill). Next to the BT account No it says (Inactive). I was in credit and this was sent to my bank account. So I'm guessing its ok to cancel.