BT (British Telecom) outages and service status in Gateshead, England

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Gateshead, England

The most recent BT (British Telecom) outage reports came from the following cities: Sunderland, Seaham, Newcastle upon Tyne, Gateshead, and Blyth.

City	Problem Type	Report Time
Sunderland	Internet	2 days ago
Seaham	E-mail	9 days ago
Newcastle upon Tyne	Internet	16 days ago
Newcastle upon Tyne	Internet	16 days ago
Newcastle upon Tyne	Wi-fi	18 days ago
Newcastle upon Tyne	Internet	19 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

• 
  Mazza 66 (@66_mazza) reported 3 minutes ago from Walker Gate, England

  @bt_uk please may I have a new telephone?Im a new customer & my old handset is no longer compatible!🤞🙏

• 
  breenster & 🐶 (@breenster) reported 4 minutes ago from Wylam, England

  @bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.

• 
  Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported 12 minutes ago from Sacriston, England

  @rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)

• 
  gary littlemore (@glne12) reported 13 minutes ago from Longbenton, England

  Terrible @btsport sort it out

• 
  Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported 14 minutes ago from Cramlington, England

  @bt_uk No. As I've proved all I needed was a new hub. After being a BT customer for 20+ years. I'm looking forward October when my contract finishes. You have a good day.

• 
  Philip Robinson (@flipflops1982) reported 17 minutes ago from Shiremoor, England

  @bluther123 @neilben10112319 i am only watching the game, no highlights, no build up, no half time banter! @btsport have the worst football pundits in football history! #liverpoolvsTottenham #TOTLIV

• 
  Shahan Chowdhury™ © (@shahanchowdhury) reported 18 minutes ago from Newcastle upon Tyne, England

  @bt_uk My phone network is EE

• 
  Keith Robertson 🤦🏻‍♂️ (@Keithr10) reported 21 minutes ago from South Shields, England

  @rioferdy5 is a patronising prick “have to have played the game” it’s only bellends who’s argument has been lost who state shit like that, absolute ******* of a man #btsport #THFCVCITY

• 
  Graeme Wilson (@graeme_i_wilson) reported 21 minutes ago from Walker Gate, England

  @bt_uk I moved house in the last year - previously I had sky DSL - copper only and enjoyed better service - this shouldn't be the case. I have another property with VM Docsis service - again a better service - but your core network was built on low cost - 21CN - poor product choices.

• 
  David Hall (@SmarProcurement) reported 23 minutes ago from Whitley Bay, England

  For me @btsport have taken the mantle from @talkSPORT for the worst cricket coverage. Matt Smith is a good football presenter but is clearly not a cricket follower and the commentary they are using from Fox is terrible. If @bbctms can send their to team to Australia why not BT?

• 
  MrsP (@MrsP1001) reported 28 minutes ago from Chester-le-Street, England

  @bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.

• 
  Graeme Wilson (@graeme_i_wilson) reported 28 minutes ago from Walker Gate, England

  @bt_uk The automated 'check my line' service isn't finding the fault.

• 
  Trevor Sharkey (@trevstanley) reported 31 minutes ago from Stanley, England

  @bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.

• 
  Joe Simpson (@kennydude) reported 34 minutes ago from Seaham, England

  @quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.

• 
  Tory 1 (@charming_man_) reported 37 minutes ago from Newcastle upon Tyne, England

  @bt_uk can we have an update on the outage Middlesbrough TS5

• 
  lauren moore (@laaurenmoore94) reported 43 minutes ago from Newcastle upon Tyne, England

  Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂

• 
  Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported 45 minutes ago from Cramlington, England

  When I go to hell. I know what's waiting for me. It's the guys and girls at #BT billing. And I'm destined to unravel the web of **** for all eternity. @bt_uk

• 
  MrGrumpy.....Y.N.W.A (@liamlcg) reported 49 minutes ago from Murton, England

  @bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!

• 
  Josh Banyard (@joshybanyard) reported 53 minutes ago from Longbenton, England

  As lovely as it is for @btsport too show the #ChampionsLeagueFinal for free but the stream is awful...

• 
  Raring2Go! Newcastle (@Raring2goNewcas) reported 60 minutes ago from Newcastle upon Tyne, England

  Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Markkkkk (@Isparkzz) reported 5 minutes ago

  @bt_uk Already done that about 7 times with your online chat and just get told it’ll be sorted in a week and never does 🙄

• 
  AFCdonnilad (@afcdonnilad) reported 6 minutes ago

  PT1 @WeAreOpenreach Formal complaint incoming. @bt_uk @EE Order placed 6 April ahead of house move on 15th. Install promised 22nd. Now pushed AGAIN to 5 May with ZERO explanation. Repeated 48hr updates that deliver nothing. No broadband, TV, smart devices — for nearly a MONTH.

• 
  Sadaf Ahmed (@SadafAh05016729) reported 7 minutes ago

  Hey @bt_uk there’s no WiFi here in south London - can you help?

• 
  Tubularswells (@Tubularswells) reported 8 minutes ago

  @bt_uk @OpenreachHelp unacceptable 7+ day broadband outage. Newborn at home, baby monitor offline, clear vulnerability risk. Already diagnosed fault. Need urgent escalation, 4G backup and review for full fibre upgrade. Considering switching provider.

• 
  Alison indge (@AliIndge) reported 9 minutes ago

  Give @bt_uk a slow hand clap for messing up my email password - I made a BT ID which then said incorrect pw on my BT email account so I changed it - then tried to log in to the new BT ID account and it’s saying wrong pw too - give me strength 🤬

• 
  mark stratford (@stratfordmark) reported 13 minutes ago

  @bt_uk Yes please, read my messages and tell me what I can do. Engineer never showed up with no information to tell me they had not picked the job up. Just as well i rang @bt_uk at 5pm to find out. Since I was warned that I would be charged £50 if I was not in im expecting some comp!

• 
  Stephen Blair (@stevie_blair) reported 13 minutes ago

  @bt_uk Can’t get through to anyone that’s the problem

• 
  Adam Darke (@adarkelimited) reported 15 minutes ago

  @dedmans @bt_uk Cannot be worse than BT. Impossible. Their customer service and levels of competency are off the charts appalling. No idea how they even run a business.

• 
  J (@Daylightfire) reported 17 minutes ago

  outstanding work from @WeAreOpenreach when installing neighbours fibre they cut our broadband, just cut the cable, Even though it clearly goes into a different house, and @bt_uk / @EE said, best we can do to get it back is Tuesday. The levels of customer service are at a new low

• 
  Garv Mittal (@garv25mittal) reported 22 minutes ago

  @bt_uk I have called countless times…the issue is the appointment gets rescheduled automatically and there is no intimation. I have waited for 05 hours today just for your agent to say the appointment has been rescheduled to 03 May AM slot. I need this to be escalated immediately