BT (British Telecom)

BT (British Telecom) Outage Report in Gateshead, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Gateshead, England 02/24/2026 03:05

February 24: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gateshead, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Washington, Stanley, Sunderland, South Shields, Blaydon-on-Tyne, Cramlington and Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomWashington Internet
United KingdomStanley Internet
United KingdomNewcastle upon Tyne Internet
United KingdomWashington Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • foslar71 Peter Foster (@foslar71) reported from Consett, England

    Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

  • Andyburness2 Andy burness (@Andyburness2) reported from Longbenton, England

    @btsport Turn ur phone on silent u stupid old prick

  • liamlcg MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk As ive said i will never have anything to do with bt again

  • MrsP1001 MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

  • HarrymBarham Harry Barham (@HarrymBarham) reported from Newcastle upon Tyne, England

    Oh dear @bt_uk… Offered a new contract twice, but my acceptance has been ignored then was supposed to be transferred on a call today but the transfers are broken so was given a direct number…. for the wrong department, who are now panicking because they’re getting random calls

  • liamlcg MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!

  • MrsP1001 MrsP (@MrsP1001) reported from South Hetton, England

    @bt_uk Oh Christmas tree, oh Christmas tree Please fix my broadband just for me I've waited now for many days (17 and counting) Many promises fade in the haze Oh Christmas tree oh Christmas tree Please make my broadband work for me

  • Andymorris74 Andrew Morris ⚽️ (@Andymorris74) reported from South Shields, England

    How about @skytv giving movie channels for free across all platforms @virginmedia @bt_uk and help keep people at home! Come on, do your bit Sky TV 👍

  • Sandancer60 Dave Miller #ButcherXiJinping #BBCFakeNews (@Sandancer60) reported from South Shields, England

    @MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.

  • liamlcg MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk I will never use bt again.. i have just recieved a email saying 40% of the faults happen in the home and i will be charged £85 call out if this is the case.

  • laaurenmoore94 lauren moore (@laaurenmoore94) reported from Newcastle upon Tyne, England

    Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.

  • calthomson10 Callum Thomson (@calthomson10) reported from Newburn, England

    @btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @Cazza7 @btsport That’s crap. 🤬

  • RiskManager01 John McLackland (@RiskManager01) reported from Walker Gate, England

    @CCriadoPerez @McAfee_Help @bt_uk Although I have never encountered any virus/mail ware problem for any Mac, you should be able to delete MacAfee files from the Library and Preference Folder.

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right

  • andydeltic andy (@andydeltic) reported from Gateshead, England

    @bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.

  • d4rryl23 Darryl Arnett (@d4rryl23) reported from Chester-le-Street, England

    @bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • theexpedleader Will Close-Ash FRGS 🇺🇦🇬🇧 (@theexpedleader) reported

    @virginmedia 57 mins on silent hold only to be told your cancellation dept has now closed! Appalling behaviour! I will be cancelling my account with you tomorrow. Let’s see if @bt_uk @EE have a better service!

  • lagowski Icicle Offset (@lagowski) reported

    @RingsDanceFlies @TherionWare @bt_uk Whatever happened to managing customer expectations?

  • LisaOhh1 🥰 Lisa ❤️ (@LisaOhh1) reported

    @bt_uk Still no sign… unlikely it will come now… day 6 of no internet that I pay a lot for. Switching to sky at the end of the month because this is less than acceptable for a service I was sold as never interrupted.

  • CliffNixon Cliff 🧩🇬🇧 (@CliffNixon) reported

    @btbusinesscare And please don't tell me you are sorry as you BT people are never sorry, you are just full of BS. At least **** Turpin had the decency to wear a mask when he robbed people

  • calevroyianni Carol Alevroyianni (@calevroyianni) reported

    I signed up for @TalkTalk #fullfibre and I’ve gone from full wifi access over my house to only the kitchen having reliable signal and apparently the answer is pay extra for full house. I can access neighbours @bt_uk and @virginmedia signal but not my own #notgoodenough

  • TherionWare Therion Ware #FBPPR #FBPE #Truss: series imbecile. (@TherionWare) reported

    And to top it all, @bt_uk have failed to again failed to fix my broadband by the promised time. Only the 6th failure and they still want me to pay the bill, despite being completely cut off from phone and internet. Been out since 2022-12-17 04:52

  • Justine_Wall Justine Wall (@Justine_Wall) reported

    @bt_uk just had extremely helpful customer service experience with one of your agents about my broadband but I didn’t complete survey- wanted to pass on that the service from Tim was exceptional.

  • RingsDanceFlies Jon, Esq. 💙 #FBPPR #FBPA #FBPE (@RingsDanceFlies) reported

    @TherionWare @bt_uk Make a formal complaint and at each point they tell you there’s nothing more they can do, escalate it. And keep doing so. To the Chief Exec if need be. It will eventually end up with someone who can fix it. Worked for me.

  • scrapthetrade Scrap the Trade (@scrapthetrade) reported

    @DaleVince @CarltonCole1 @btsport Excerpt "But the problem is scientists won't speak. If we had some really good scientists it wouldn't be a problem, but we've got so many dumbos who just can't say anything, or who are afraid to say anything. They're not free agents.

  • harnam_ Harnam Singh Bimrah (@harnam_) reported

    @virginmedia I have been on the phone with them 6 times. And the last call got cut off. Is there anyone I can speak who is in the UK and can actually resolve ? Otherwise I am off to @bt_uk for a reliable service.