BT (British Telecom)

BT (British Telecom) Outage Report in Gateshead, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Gateshead, England 02/28/2026 20:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gateshead, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Cramlington, Washington, Stanley, Sunderland, South Shields, Blaydon-on-Tyne and Gateshead.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomCramlington Phone
United KingdomCramlington Phone
United KingdomWashington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @bt_uk It’s down on all platforms I’m trying to log into except my iPhone which I don’t log out of…

  • SmarProcurement David Hall (@SmarProcurement) reported from Whitley Bay, England

    For me @btsport have taken the mantle from @talkSPORT for the worst cricket coverage. Matt Smith is a good football presenter but is clearly not a cricket follower and the commentary they are using from Fox is terrible. If @bbctms can send their to team to Australia why not BT?

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    @bt_uk you have 45 mins to meet the 10-12 appointment. That I took the day off for. Defo looks like I'm going to be a @virginmedia customer soon.

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @bt_uk I’m still down on all platforms (apart from my iPhone which I don’t log out of)

  • MarkMowbrayNE Mark Mowbray (@MarkMowbrayNE) reported from Blyth, England

    Not only is the @bt_uk wifi poor on my smart hub 2 but the lack of channels available is terrible. BT need to sort this out and expand the available WiFi channel choice to prevent neighbours clashing

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @bt_uk I can’t wait for next month when I get another bill for a service I cancelled in January

  • dellynel niall (@dellynel) reported from Seaton Delaval, England

    @bt_uk we just tried to cancel @bt tv and internet today as the prices have been put up only to be told we are tied in until the New Year or it will cost us £600 Yearly fixed term contract can't cancel complete and utter con

  • nickcubs70 nick (@nickcubs70) reported from Whitley Bay, England

    ******* hell @btsport you’ve been absolutely dreadful. The worst thing about tonight for sure.

  • 66_mazza Mazza 66 (@66_mazza) reported from Walker Gate, England

    @bt_uk PLEASE HELP I haven't even joined you yet (30th) and unable to even activate account...believe me I've had my DOB for 56yrs!!!& 100% know name of my first pet!not impressed!😫

  • wilko1999 Angela Wilkinson🍃💚🍃 (@wilko1999) reported from Whitburn, England

    @bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    @bt_uk 1/2 Not that this will go anywhere. BT SH2 had massive issues with service. OR been out "Fixed line" still issues ring so service desk. Engineer planned visit. NO Show. So ring the service desk again, Got LB call centre. Woman put the phone down on me.

  • 1ONEBOBBYROBSON davidnufc22 (@1ONEBOBBYROBSON) reported from Dunston, England

    who ******** is that idiot commentator on #btsport @btsport she hasnt got a clue #NUFC

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @btbusinesscare I moved house in December, you failed to move my Internet so spectacularly that mid January I cancelled the non existing internet. I’ve been sent bills in February & March that I’ve had to phone about. Im just trying to warn other people how bad your service is.

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    @bt_uk No. As I've proved all I needed was a new hub. After being a BT customer for 20+ years. I'm looking forward October when my contract finishes. You have a good day.

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @bt_uk the worst service in the UK. I’m still getting bills for a service I stopped in January. Absolutely shambolic. I stopped being a customer 3 months ago yet here I am on hold to BT. What a joke.

  • andrew14ad Andrew Davis (@andrew14ad) reported from Newcastle upon Tyne, England

    @msmith850 @btsport Never in doubt they are back

  • SoSureSewell sewellpaul@lfc (@SoSureSewell) reported from Newcastle upon Tyne, England

    Shocking service from @bt_uk. No compassion at all from you as a company. Lost my job & my home and now you want to destroy my credit scores. Nearly £500 charges for leaving early. 8 months in to a 24 month contact does not seem fair to me 😥😥

  • JayT_NE JayT (@JayT_NE) reported from Whitley Bay, England

    @bt_uk is Internet down NE30

  • joshybanyard Josh Banyard ⚫⚪⚫⚪ (@joshybanyard) reported from Longbenton, England

    Anyone got a @btsport LOGIN I can borrow for the #nufc match? 🙏🏼 #shybairnsgetnowt

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • zimrh Robert (@zimrh) reported

    @bt_uk @Mazio1994 Had this issue last night, do you know what caused it or changed?

  • joshcharlton96 josh charlton (@joshcharlton96) reported

    Very frustrating that @btsport don’t play every game on tv on the opening weekend!!! On top of that the unfair tv schedule is just ridiculous!! @londonirish have no more that 4 games shown! @Saracens have 9!! Irish and other teams never get chances #COYI #londonirish #thoughts?

  • CloughMark Mark Clough (@CloughMark) reported

    @bt_uk Shocking service all round. Moved house, used to have sky but as bt supplied new house went with them. Worst decision ever. They dump your boxes for you to install yourself,solve tech issues yourself, they don't respond quickly either. Going back to sky & say to bt bye!

  • jnlangton joseph langton (@jnlangton) reported

    having to watch #WOLBRE with the volume turned down on @btsport

  • CloughMark Mark Clough (@CloughMark) reported

    @bt_uk So,another example. Watched Nicola Walker in annika via alibi TV on sky, 1st episode. Tried to catch up on bt, apparently virgin & sky work with alibi but not bt with new customers. You can't even have a complete content TV service with bt so what's the point?

  • chrisknoxshow Chris Knox (@chrisknoxshow) reported

    @bt_uk BT has left me with no broadband! Upgraded on Thursday and switched off at 12:30am. Openreach have confirmed nothing wrong with network. BT say nothing wrong there end. Wish I had never tried to upgrade. I have been left with nothing for £60 per month. Shocking service!!!

  • AnyaGwyn Anya Chaletzos (@AnyaGwyn) reported

    @bt_uk HELP. The tn baby monitor I paid £150 for is faulty and I need a replacement but your help desk just rings for ages and then cuts off. This is not acceptable. For the price you pay it should have no issues. But a quick google shows it’s common with this product. 1/2

  • Moirai2020 Sol (@Moirai2020) reported

    @bt_uk 1/5 Complaint-VOL013-612582541921 : Broadband install booked for the 1/9. You did a survey in Aug. 1/9 rolls round and you cancel ON THE DAY. I call support,they say I’m not entitled to any compensation despite working from home…and you don’t know when it can be fitted!

  • 2WB10 2WB (@2WB10) reported

    @bt_uk Hi thanks for asking, not sure I can’t check until I’m home tonight. I spoke to a few gamers lastnight at it seems we were all BT broadband customers. Maybe your network had a few issues lastnight from about 11pm?

  • jayjayhill1991 Jord (@jayjayhill1991) reported

    @bt_uk @MarkhamAlex Too late stephk, we was in a 1v1 for the win and you disconnected my guy. Literally cost us a dub at the worst moment. I expect Mr Markham shall be well compensated for the debacle.