BT (British Telecom)

BT (British Telecom) Outage Report in Gateshead, England

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The latest reports from users having issues in Gateshead come from postal codes NE8.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Gateshead, England 11/25/2025 19:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gateshead, England

The most recent BT (British Telecom) outage reports came from the following cities: Bedlington, Stanley, Newcastle upon Tyne, Gateshead, South Shields, North Shields, Blaydon-on-Tyne, Blyth, Seaham and Sunderland.

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City Problem Type Report Time
United KingdomBedlington Internet
United KingdomStanley Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne E-mail
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    @bt_uk you have 45 mins to meet the 10-12 appointment. That I took the day off for. Defo looks like I'm going to be a @virginmedia customer soon.

  • paulmac708 Paul Mackie (@paulmac708) reported from Consett, England

    @bt_uk Don't suppose you're having any issues in the Consett area are you? My internet connection just disappeared

  • andydeltic andy (@andydeltic) reported from Gateshead, England

    @bt_uk Morning folks, I’ve lost my full fibre connection. I’ve logged it etc via the website. Is there an issue at the exchange or is this scheduled maintenance? Thanks in advance Andy

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    @bt_uk No. As I've proved all I needed was a new hub. After being a BT customer for 20+ years. I'm looking forward October when my contract finishes. You have a good day.

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    @bt_uk Listen. It's an ongoing joke. There isn't one company I've worked for where it's not an issue. 30% of my time is dealing with billing. I'll use my account team. Just wanted to vent.

  • kicka11 ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

  • Marksto1983 Mark Stokes (@Marksto1983) reported from Seaton Valley, England

    Dunno what hurt’s more my eyes watching that awful Spurs performance or my ears from that awful commentary from Martin Keown #ARSTOT #Spurs #BTSport

  • JayT_NE JayT (@JayT_NE) reported from Whitley Bay, England

    @bt_uk is Internet down NE30

  • man_of_gwent Stephen Davies (@man_of_gwent) reported from Harlow Hill, England

    Absolutley shocking customer service from @bt_uk. Left hand not speaking to right hand resulting in my service cancellation. Nothing but issues from start to finish! My advice - steer clear

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    When I go to hell. I know what's waiting for me. It's the guys and girls at #BT billing. And I'm destined to unravel the web of **** for all eternity. @bt_uk

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    @bt_uk 1/2 Not that this will go anywhere. BT SH2 had massive issues with service. OR been out "Fixed line" still issues ring so service desk. Engineer planned visit. NO Show. So ring the service desk again, Got LB call centre. Woman put the phone down on me.

  • 66_mazza Mazza 66 (@66_mazza) reported from Walker Gate, England

    @bt_uk PLEASE HELP I haven't even joined you yet (30th) and unable to even activate account...believe me I've had my DOB for 56yrs!!!& 100% know name of my first pet!not impressed!😫

  • nickcubs70 nick (@nickcubs70) reported from Whitley Bay, England

    ******* hell @btsport you’ve been absolutely dreadful. The worst thing about tonight for sure.

  • Martin756901511 Teddy (@Martin756901511) reported from Newcastle upon Tyne, England

    Hi @bt_uk, I moved in my new house two weeks today and I still have no internet and your doing nothing to fix it. I have had to cancel Sky twice and they are booked this Friday. I would like this sorted with an engineer visit tomorrow.

  • SoSureSewell sewellpaul@lfc (@SoSureSewell) reported from Newcastle upon Tyne, England

    Shocking service from @bt_uk. No compassion at all from you as a company. Lost my job & my home and now you want to destroy my credit scores. Nearly £500 charges for leaving early. 8 months in to a 24 month contact does not seem fair to me 😥😥

  • LeeJarraHackle Lee Hughes (@LeeJarraHackle) reported from South Shields, England

    Greedy @bt_uk , Greedy @SkySports how many more pubs have pulled out with your ££££ price hike hang your heads in shame

  • yeritchie Yvonne Ritchie #against hate, corruption, Brexit (@yeritchie) reported from Prudhoe, England

    @btsport Why is the stream buffering on Android?? Never had issue before.

  • davidmellstrom David Mellstrom (@davidmellstrom) reported from Whitley Bay, England

    @btsport @btsportrugby @bt_uk trying to watch Newcastle Falcons v Bristol tonight on BT1, BT1HD and BTUltimate and all BT channels are jumping and stuttering. Is it just me, or is everyone having this problem. It's usually fine. Every other channel is unaffected.

  • Marksto1983 Mark Stokes (@Marksto1983) reported from Seaton Valley, England

    Dunno what hurt’s more my eyes watching that awful Spurs performance or my ears from that awful commentary from Martin Keowen #ARSTOT #Spurs #BTSport

  • 66_mazza Mazza 66 (@66_mazza) reported from Walker Gate, England

    @bt_uk please may I have a new telephone?Im a new customer & my old handset is no longer compatible!🤞🙏

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Rick63659500 Rick (@Rick63659500) reported

    @bt_uk Please can you cancel my contract please. I can't get the broadband you advertise and this has been a problem since the contract started

  • comeconella mehrunnisa yusuf (@comeconella) reported

    @bt_uk North London based. Internet outage in the N4 area since afternoon. Crucial work interruptions. How long will it take to get up and running? Second time in several months now.

  • anantrns Anant Mathur (@anantrns) reported

    @btsport bought your monthly pass, money got taken from account straight away but in the last 94 minutes ai have bot received the confirmation email or got through to Cust service. Your ad specifically said 5 minutes!! #falseadvertising and zero customer service??

  • darrangilpin Darran Gilpin (@darrangilpin) reported

    @RBlackPA @bt_uk @virginmedia BT broadband is fine. All BT internet channels, Prime, Netflix, iPlayer work perfect. NOWTV which is what they force you to take is abysmal and they try & tell me it’s my internet. Engineer they sent even admitted NOWTV is the problem. BT forums have loads of customers same issue

  • joshhnvo joshnvo (@joshhnvo) reported

    @bt_uk hello BT. I’d like to advise you that I’m currently getting 0.0mb/s when I should be getting 70mb/a could you please fix this before I hit my friends up at virgin media. Cheers

  • anantrns Anant Mathur (@anantrns) reported

    @btsport @btsport bought your monthly pass, money got taken from account straight away but in the last 94 minutes I have not received the confirmation email or got through to Cust service. Your ad specifically said 5 minutes!! #falseadvertising and zero customer service??

  • RBlackPA Rebecca Black (@RBlackPA) reported

    @darrangilpin @bt_uk Ugh nightmare, I have no TV woes with Sky thank goodness but my @virginmedia broadband is crap and its next to impossible to complain or change as i can't get through to them. Not sure BT would be any better mind you, frustrating when work depends on it

  • eliasbrfc Elias (@eliasbrfc) reported

    @btsport He’s a serious problem.

  • MichelleDelar Michelle deLarrabeit (@MichelleDelar) reported

    @bt_uk Temporarily but now not working again. Don’t really see how to fix this.

  • tbarr_ tbarr (@tbarr_) reported

    @bt_uk I'm two weeks on with still no Internet. I'm well passed a text to test my line. I've probably got the most tested phone line in the UK given how many times I've had to phone. A complaint has been raised with @Ofcom also as its been a shambles from yourselves so far.