BT (British Telecom) Outage Report in Gateshead, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Gateshead come from postal codes NE11.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Gateshead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 26: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Gateshead, England
The most recent BT (British Telecom) outage reports came from the following cities: Boldon Colliery, Blaydon-on-Tyne, Washington, Wallsend, Gateshead, Newcastle upon Tyne, Bedlington, Stanley, South Shields, North Shields and Blyth.
| City | Problem Type | Report Time |
|---|---|---|
 Boldon Colliery |
Internet | |
| Blaydon-on-Tyne |
Internet | |
| Washington |
Phone | |
| Wallsend |
Internet | |
| Blaydon-on-Tyne |
Internet | |
| Wallsend |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@bt_uk I’m still down on all platforms (apart from my iPhone which I don’t log out of)
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Andy Brown
(@andyb7274) reported
from
Bedlington, England
@MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃
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Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…
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David Hall
(@SmarProcurement) reported
from
Whitley Bay, England
For me @btsport have taken the mantle from @talkSPORT for the worst cricket coverage. Matt Smith is a good football presenter but is clearly not a cricket follower and the commentary they are using from Fox is terrible. If @bbctms can send their to team to Australia why not BT?
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Andrew Davis
(@andrew14ad) reported
from
Newcastle upon Tyne, England
@msmith850 @btsport Never in doubt they are back
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@bt_uk It’s down on all platforms I’m trying to log into except my iPhone which I don’t log out of…
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Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
@BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).
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Josh Banyard ⚫⚪⚫⚪
(@joshybanyard) reported
from
Longbenton, England
Anyone got a @btsport LOGIN I can borrow for the #nufc match? 🙏🏼 #shybairnsgetnowt
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.
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Chris Tindall
(@chewytheleftie) reported
from
Gateshead, England
@bt_uk the worst service in the UK. I’m still getting bills for a service I stopped in January. Absolutely shambolic. I stopped being a customer 3 months ago yet here I am on hold to BT. What a joke.
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Kris Kross
(@KRISKROS5) reported
from
Blyth, England
BT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC
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Michael Chaney
(@ChaneyMichael) reported
from
Dunston, England
@gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.
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Angela Wilkinson🍃💚🍃
(@wilko1999) reported
from
Whitburn, England
@bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.
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Tory 1
(@charming_man_) reported
from
Newcastle upon Tyne, England
@bt_uk can we have an update on the outage Middlesbrough TS5
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .
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Mark Mowbray
(@MarkMowbrayNE) reported
from
Blyth, England
Not only is the @bt_uk wifi poor on my smart hub 2 but the lack of channels available is terrible. BT need to sort this out and expand the available WiFi channel choice to prevent neighbours clashing
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Harrison 🇬🇧 #PBFEU
(@Discostu12345) reported
@bt_uk Hi, I have had to restart (not reset) my router as the wifi was abysmal this morning, everything seems to be ok again exept both of my wifi discs will not reconnect even though I am following the guide to reconnect them to the letter, is there an issue at your end?
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𝕃𝕚𝕥𝕥𝕝𝕖 𝕃𝕪𝕟𝕕𝕫 █ GB █
(@LittleMeThatter) reported
@bt_uk hi is there an issue with BT broadband in the Lowestoft area?
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Lee Withers ENIC OUT
(@leewithers1981) reported
@bt_uk We already are with bt but the internet is not the best can’t even get fibre on our street but u can get it down the around the corner
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Cllr Gordon Brown (Rutland)
(@BrownCllr) reported
@bt_uk Th landlines and internet in the Village of Barrowden (LE15 8E) have now been down for 15 hours. The BT website indicates that there you are unable to provide a time for a fix. What is your plan to resolve and keep customers updated?
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Lewis Warren
(@takonaguy) reported
4 weeks since I raised a complaint with .@bt_uk. about being overcharged and being pushed into an overdraft. Zero updates, asked again this morning “we should wait for the complaints team to get in touch”. @BarclaysUK you okay to wait on overdraft fees while BT do their jobs?…..
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Nick Moulsdale
(@nickmoul) reported
@bt_uk Thank you. Another week with no landline. Digital Voice is useless when it’s not connected except to say “we can see you’re having trouble”. Number maybe lost.number randomly allocated is not valid. What mess up.
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Billy Bob 🐶🌈 🐾💖
(@crushagrape) reported
@paul_jolly2019 @SkySports It's just as bad now over at @btsport
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Edward J Plum
(@Eddie_Plum) reported
@bt_uk Thanks, that's a reasonable response. I don't think that's the problem though, as Google location services (e.g. Maps) actually work on all devices, regardless of OS or connection medium. It's pretty much all other apps/websites which think I'm in NI.
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PSPlay
(@PS5Play_) reported
So @bt_uk came to install full fibre yesterday.We now have no working phone line or broadband and are using a 4g hub for connection atm. The engineer left without testing anything worked and now we have to wait for a hub in the post. Which is obviously not going fix the issue.
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Lee Wilkinson
(@LeeWilk19760778) reported
@bt_uk Hi is it possible to explain why I pay for unbreakable WiFi yet it is broken? My speeds are so low it takes 45 minutes to do a 1gb update on a PlayStation. I get regular dropouts. Why does the ee backup not get put on?