BT (British Telecom) Outage Report in Gateshead, England
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The latest reports from users having issues in Gateshead come from postal codes NE11.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Gateshead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Gateshead, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Boldon Colliery, Blaydon-on-Tyne, Washington, Wallsend, Gateshead, Bedlington, Stanley and South Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Total Blackout | |
| Boldon Colliery |
Internet | |
| Blaydon-on-Tyne |
Internet | |
| Washington |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
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Jonathan Miller
(@JonnyMiller5) reported
from
Prudhoe, England
@BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help
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Tamara Watts
(@timtamw88) reported
from
Blyth, England
@bt_uk are the most incompetent company. I’m only a month into my contract and I want to cancel already. Terrible customer service, they just pass you to another dept and then your back to the start. I’ve never rang a company so much to get something sorted. #terrible
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk ...... Your wifi is shit
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Dominic Townsend
(@xToonsend) reported
from
Washington, England
The only negative thing about watching this cracking Toon win is having to listen to that **** Michael Owen chat shit after it #NUFC #btsport
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Graeme Wilson
(@graeme_i_wilson) reported
from
Walker Gate, England
@bt_uk The light doesn't seem to change colour - yes the service is dropping out - I feel that there is either a degradation of pair quality or faulty termination equipment in the cabinet or exchange - there is definitely an issue.
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Jonpaul Heron
(@TVBCJonpaul) reported
from
Newcastle upon Tyne, England
Working fine all day, week and month. Now watching #ChampionsLeagueFinal2019 on @btsport on YouTube and it’s now poor. Very interesting.
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.
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Graeme Wilson
(@graeme_i_wilson) reported
from
Walker Gate, England
@bt_uk The automated 'check my line' service isn't finding the fault.
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BRYAN HEYWOOD
(@DUDSY31) reported
from
South Shields, England
@themichaelowen talking utter fkn shit!!! On @btsport on the other hand @mrjakehumphrey talks total sense! #nufc #newcastle #toon
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Philip Robinson
(@flipflops1982) reported
from
Shiremoor, England
@bluther123 @neilben10112319 i am only watching the game, no highlights, no build up, no half time banter! @btsport have the worst football pundits in football history! #liverpoolvsTottenham #TOTLIV
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John Robson
(@JohnRobson18) reported
from
Wallsend, England
I predict spurs to lose 5 -0 they are awful. @btsport
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Graeme Wilson
(@graeme_i_wilson) reported
from
Walker Gate, England
@bt_uk I moved house in the last year - previously I had sky DSL - copper only and enjoyed better service - this shouldn't be the case. I have another property with VM Docsis service - again a better service - but your core network was built on low cost - 21CN - poor product choices.
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John Mulcahy
(@mulcs85) reported
from
Newcastle upon Tyne, England
@IamAustinHealey @Saracens @ChampionsCup @leinsterrugby @btsport Congrats Saracens - but some serious self evaluation needed by Leinster - not why we lost but reffing of offside and breakdown was a bad joke - really has to be addressed - laws already there - enforce them
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.
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Graeme Wilson
(@graeme_i_wilson) reported
from
North Gosforth, England
@bt_uk hello, I've had an ongoing broadband instability issue for around 6 months - frequently when I'm using IP voice applications the service is disrupted - I've tried to raise a fault on this a number of times - help!!
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Andrew Sturrock
(@Sturrock85) reported
from
Whitley Bay, England
I presume the awful @btsport stream on @YouTube is a ploy to get people to subscribe. It's awful, despite what is usually a good connection.
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John Turner
(@John_P_Turner) reported
from
South Shields, England
@bt_uk Queried business bills, however, billing team are unwilling to discuss/explain the issues raised. Service has now been suspended and billing team refusing to engage without payment being made. This is nothing short of blackmail! @MoneyTelegraph @TimesBusiness
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MrsP
(@MrsP1001) reported
from
South Hetton, England
@bt_uk Oh Christmas tree, oh Christmas tree Please fix my broadband just for me I've waited now for many days (17 and counting) Many promises fade in the haze Oh Christmas tree oh Christmas tree Please make my broadband work for me
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Josh Banyard
(@joshybanyard) reported
from
Longbenton, England
As lovely as it is for @btsport too show the #ChampionsLeagueFinal for free but the stream is awful...
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Pamela
(@pfnickless) reported
Please tell me why, when reporting a loss of phone line, the only advice is to call the Service Engineers? @bt_uk i. Don’t. Have. A. Phone. Line!
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Chris Ryan
(@chrisferryan) reported
@bt_uk my broadband is down, just showing an orange light on hub. I work from home, please can you sort it
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Paul Deery
(@Zinaad) reported
@bt_uk Thanks for reply. Wife is speaking to someone at the moment. It seems she wants to give you one more shot at fixing the problem, so a senior engineer is to come out and examine what has been examined many times before. Wife has more patience than me!!
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Richie #SaveNeighbours
(@RichieUK_TTV) reported
@bt_uk I’ve done it many times and it says fibre 1 is the only speed I can get! My household needs at least Fibre 2 — I’ve been on fibre 2 many times with you and all of a sudden when I’ve contacted you I’ve been told my line doesn’t support the speed (I had 72Mb previously from you)
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Martin 🇺🇦 🇬🇧
(@onstagefool) reported
@bt_uk Never a bad broadband day. My BT broadband never misses a beat...can't fault it. Although I do use my own router instead of the poor quality hub BT provide.
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AlitaYK
(@AlitaY1K) reported
@bt_uk unable to provide decent customer service by denying us an engineer. Context - Hub colour orange, Pierre turned off and on 2X factory resettled, phone-for advice, operator said they were unable to help at their end so they send engineer to fix, never arrived, name is Alex
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MrKPK
(@MrKPK) reported
@bt_uk bt any problems in Belfast BT4 ?? The homehub is flashing purple/pink despite 6 or 7 resets now and checking all the cables. The info tells me this is a signal problem? No internet. No tv. Kids , wife v unhappy. Might even miss Boris's exit from no. 10
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laura Denny
(@_DennyLaura_) reported
@bt_uk I’ve just paid £19.99 for a 5 day by hotspot pass… it won’t connect to the one near my house even though it is showing up and the open zone map is showing it’s active. Is there a way I can be refunded as it is not working at all and I have wasted my money…
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Amy Cupples
(@SalsaAmy) reported
@bt_uk Who can I speak to about ongoing connection problems in my mum’s village? It seems that one person’s line is fixed, another’s goes, and on and on.
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CPD
(@XPDannii) reported
@bt_uk you are absolute garbage .You should pay for ppl therapy session because you drive ppl mad. In the 21st century I have 23mb of speed and if someone wants to move where I live and connect to Bt they will get,wait for it, 7mb of speed . SEVEN ! YOU ARE A JOKE !