BT (British Telecom)

BT (British Telecom) Outage Report in Gateshead, England

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The latest reports from users having issues in Gateshead come from postal codes NE8 and NE11.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Gateshead, England 12/12/2025 07:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gateshead, England

The most recent BT (British Telecom) outage reports came from the following cities: Blaydon-on-Tyne, Wallsend, Gateshead, Newcastle upon Tyne, Bedlington, Stanley, South Shields, North Shields, Blyth and Seaham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlaydon-on-Tyne Internet
United KingdomWallsend Internet
United KingdomGateshead Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • d4rryl23 Darryl Arnett (@d4rryl23) reported from Chester-le-Street, England

    @bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right

  • Andyburness2 Andy burness (@Andyburness2) reported from Longbenton, England

    @btsport Turn ur phone on silent u stupid old prick

  • liamlcg MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!

  • liamlcg MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk I will never use bt again.. i have just recieved a email saying 40% of the faults happen in the home and i will be charged £85 call out if this is the case.

  • Sandancer60 Dave Miller #ButcherXiJinping #BBCFakeNews (@Sandancer60) reported from South Shields, England

    @MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.

  • gman_hughes 🐢gman scouser Hughes 😬☠️ (@gman_hughes) reported from Ryton, England

    @bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔

  • JulieGal1234 Julie Gallagher (@JulieGal1234) reported from Longbenton, England

    @bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk And I NEVER get 4g. Lucky to get 3g!

  • laaurenmoore94 lauren moore (@laaurenmoore94) reported from Newcastle upon Tyne, England

    Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂

  • HarrymBarham Harry Barham (@HarrymBarham) reported from Newcastle upon Tyne, England

    Oh dear @bt_uk… Offered a new contract twice, but my acceptance has been ignored then was supposed to be transferred on a call today but the transfers are broken so was given a direct number…. for the wrong department, who are now panicking because they’re getting random calls

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @Cazza7 @btsport That’s crap. 🤬

  • foslar71 Peter Foster (@foslar71) reported from Consett, England

    Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.

  • liamlcg MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk As ive said i will never have anything to do with bt again

  • RiskManager01 John McLackland (@RiskManager01) reported from Walker Gate, England

    @CCriadoPerez @McAfee_Help @bt_uk Although I have never encountered any virus/mail ware problem for any Mac, you should be able to delete MacAfee files from the Library and Preference Folder.

  • andydeltic andy (@andydeltic) reported from Gateshead, England

    @bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.

  • Andymorris74 Andrew Morris ⚽️ (@Andymorris74) reported from South Shields, England

    How about @skytv giving movie channels for free across all platforms @virginmedia @bt_uk and help keep people at home! Come on, do your bit Sky TV 👍

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Washy_J88 James Wash (@Washy_J88) reported

    @btsportfootball @btsport What is going on with your coverage of the United match!!! Crowd is almost silent when it’s playing, and keeps freezing and going fuzzy!!! Running at 500Mbps with no internet issues my end

  • ArsalanS01 Arsalan Sadeghpour (@ArsalanS01) reported

    @bt_uk Hi, my Sonos app is only showing Stereo PCM as the sound output on the BT Sport App for both Apple TV 4K and the Chromecast with Google TV. Both devices can output Atmos audio as I’ve tested them with Netflix. It’s only with the BT Sport app it’s not working. Why?

  • OozingReds Vinayak🔰 (@OozingReds) reported

    @MU_ST @btsport get one of the class of 92 to support the protest please 🙏

  • Thompson74Peter Peter Thompson (@Thompson74Peter) reported

    @bt_uk No it’s 11.14pm and I am totally fed up with the way BT treat a loyal customer unable to resolve their own mistakes. I will contact the values team in the morning and ask why. You really need to review your procedures to ensure these issues are resolved at point of contact

  • LeaveNoTrace6 LeaveNoTrace (@LeaveNoTrace6) reported

    @btsport have some nerve charging people an arm and a leg for a service that is plagued with errors.

  • LBH1278 Lee Howarth (@LBH1278) reported

    @btsport FFS will you get rid of @RobbieSavage8 off the coms. Awful footballer, even worse commentary

  • Steve1London What do Experts Know? 🇬🇧🏳️‍🌈🇪🇺 (@Steve1London) reported

    @btsport get rid of Karen bloody Carney she's awful it's a European semi final for Christ's sake it's absolutely ridiculous HR tick box bollocks #VillarealArsenal

  • AtkissRichard Richard Atkiss (@AtkissRichard) reported

    @SteveMartin_TM @btsport Never a penalty the flailing leg was from arsenal player sakha commenter is a joke a penalty for me she says knows nothing about the game. Poor officials poor commentators that's what's wrong with football at moment

  • TheOnlyBrianG Brian Graydon (@TheOnlyBrianG) reported

    Robbie Savage spouts some amount of nonsense. I thought Jenas was bad last night. #btsport

  • jadeyg09 X-Jade-X (@jadeyg09) reported

    @btsport robbie savage is an absolute piss poor commentator . Oh and btw no that wasn't a penalty 🙄