BT (British Telecom) Outage Report in Gateshead, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Gateshead come from postal codes NE10.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Gateshead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Gateshead, England
The most recent BT (British Telecom) outage reports came from the following cities: South Shields, Newcastle upon Tyne, Blaydon-on-Tyne, Cramlington, Gateshead, Boldon Colliery, Washington and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 South Shields |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Blaydon-on-Tyne |
Internet | |
| Cramlington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
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Stuart Wannop
(@QlikStu) reported
from
Walker Gate, England
@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk And I NEVER get 4g. Lucky to get 3g!
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.
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🐢gman scouser Hughes 😬☠️
(@gman_hughes) reported
from
Ryton, England
@bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right
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Tayler
(@taylersant) reported
from
Newburn, England
@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
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lornafay
(@lornafaym) reported
from
Seaham, England
Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
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Tim Harding
(@timhardinguk) reported
from
Whitburn, England
@bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.
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Julie Gallagher
(@JulieGal1234) reported
from
Longbenton, England
@bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.
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heather potts
(@heatherpott) reported
from
Walker Gate, England
@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
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gary littlemore
(@glne12) reported
from
Longbenton, England
Terrible @btsport sort it out
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Dr Peter Hoare ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Newcastle upon Tyne, England
@bt_uk My phone network is EE
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shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@Cazza7 @btsport That’s crap. 🤬
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Andy burness
(@Andyburness2) reported
from
Longbenton, England
@btsport Turn ur phone on silent u stupid old prick
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Alastair Smith
(@baldymanali) reported
from
Gateshead, England
@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
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andy
(@andydeltic) reported
from
Gateshead, England
@bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Weir
(@WeirRyan) reported
Tuchel has been in England for about 13 mins.. BT Sport all over him being complacent now because Chelsea have gone behind for the first time since he’s come in! English media are actual rat bags! **** off For the record.. I hate Chelsea #BTSport #SOUCHE
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MLC #PubsMatter
(@mattlc180) reported
Joe Cole with another ****-up regarding Minamino. Says he "showing form he did in Bundesliga" despite never playing in Germany. Yet people won't be calling for him to be sacked as he's not female and/or ethnic minority. #btsport
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smjd1401
(@smjd1401) reported
Your box is coming back in pieces you utter **** ***** @bt_uk
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Giles Moore
(@GilesMoore) reported
@btsport when are you going to fix your smart TV app so it won't buffer? 60 meg connection and it buffers every couple of minutes. It's a well known issue so please don't try and fob me off with the usual "self help" steps. Netflix and Prime can both deliver a smooth 4k service.
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pgooner
(@pgooner2) reported
@btsport do you actually listen to what peter Walton says ? He makes this **** up as he goes along ! “VAR only watch these tackles in real time and only use SLO mo for the point of contact “ absolute bull 💩💩💩💩
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Hannah Fraser
(@HannahFraser4) reported
@bt_uk our internet is down..... again! I e only just had one of your engineers come out and fix it! Really not impressed!!!
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Shaun N
(@shaundjneal) reported
Hey @btsportfootball @btsport your picture quality is terrible in SD it’s like watching tv in 1995
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Peter Thomas
(@pjthomas316) reported
@TomDGreen @btsport Haha, she was terrible, like listening to a dentist drill..
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C.Smith
(@Miff1986) reported
The decision making from Werner is piss poor. #SOUCHE #BTSport
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smjd1401
(@smjd1401) reported
You are the worst customer service firm ever!! 4 x calls!! Stop ******* ignoring me you bastards!!!!!! @bt_uk