BT (British Telecom) outages and service status in Gateshead, England
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- BT (British Telecom) generated 0 outage signals in the last 24 hours around Gateshead, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jul 29, 9:53 AM GMT+1.
- Internet (75%)
- Total Blackout (13%)
- Wi-fi (13%)
The latest reports from users having issues in Gateshead come from postal codes NE10 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Gateshead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Gateshead, England
The most recent BT (British Telecom) outage reports came from the following cities: Gateshead, Consett, Cramlington, Newcastle upon Tyne, and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 7 days ago |
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Internet | 15 days ago |
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Internet | 16 days ago |
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Wi-fi | 17 days ago |
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Total Blackout | 22 days ago |
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Internet | 23 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
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Tamara Watts (@timtamw88) reported from Blyth, England@bt_uk are the most incompetent company. I’m only a month into my contract and I want to cancel already. Terrible customer service, they just pass you to another dept and then your back to the start. I’ve never rang a company so much to get something sorted. #terrible
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Andrew Sturrock (@Sturrock85) reported from Whitley Bay, EnglandI presume the awful @btsport stream on @YouTube is a ploy to get people to subscribe. It's awful, despite what is usually a good connection.
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John McLackland (@RiskManager01) reported from Walker Gate, England@CCriadoPerez @McAfee_Help @bt_uk Although I have never encountered any virus/mail ware problem for any Mac, you should be able to delete MacAfee files from the Library and Preference Folder.
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Chris Tindall (@chewytheleftie) reported from Gateshead, England@bt_uk I can’t wait for next month when I get another bill for a service I cancelled in January
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Keith Robertson 🤦🏻♂️ (@Keithr10) reported from South Shields, England@rioferdy5 is a patronising prick “have to have played the game” it’s only bellends who’s argument has been lost who state shit like that, absolute ******* of a man #btsport #THFCVCITY
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David Hall (@SmarProcurement) reported from Whitley Bay, EnglandFor me @btsport have taken the mantle from @talkSPORT for the worst cricket coverage. Matt Smith is a good football presenter but is clearly not a cricket follower and the commentary they are using from Fox is terrible. If @bbctms can send their to team to Australia why not BT?
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nick (@nickcubs70) reported from Whitley Bay, England******* hell @btsport you’ve been absolutely dreadful. The worst thing about tonight for sure.
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Ceeb 🏴🇺🇦 (@PatternThimble) reported from Cramlington, England@bt_uk 1/2 Not that this will go anywhere. BT SH2 had massive issues with service. OR been out "Fixed line" still issues ring so service desk. Engineer planned visit. NO Show. So ring the service desk again, Got LB call centre. Woman put the phone down on me.
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Stephen Davies (@man_of_gwent) reported from Harlow Hill, EnglandAbsolutley shocking customer service from @bt_uk. Left hand not speaking to right hand resulting in my service cancellation. Nothing but issues from start to finish! My advice - steer clear
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andy (@andydeltic) reported from Gateshead, England@bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks
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Tayler (@taylersant) reported from Newburn, England@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
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Chris Dodds (@PapaDodds) reported from South Shields, England@bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.
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Graeme Wilson (@graeme_i_wilson) reported from Walker Gate, England@bt_uk The light doesn't seem to change colour - yes the service is dropping out - I feel that there is either a degradation of pair quality or faulty termination equipment in the cabinet or exchange - there is definitely an issue.
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Mark Stokes (@Marksto1983) reported from Seaton Valley, EnglandDunno what hurt’s more my eyes watching that awful Spurs performance or my ears from that awful commentary from Martin Keown #ARSTOT #Spurs #BTSport
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Graeme Wilson (@graeme_i_wilson) reported from North Gosforth, England@bt_uk hello, I've had an ongoing broadband instability issue for around 6 months - frequently when I'm using IP voice applications the service is disrupted - I've tried to raise a fault on this a number of times - help!!
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Mark Mowbray (@MarkMowbrayNE) reported from Blyth, EnglandNot only is the @bt_uk wifi poor on my smart hub 2 but the lack of channels available is terrible. BT need to sort this out and expand the available WiFi channel choice to prevent neighbours clashing
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Jonpaul Heron (@TVBCJonpaul) reported from Newcastle upon Tyne, EnglandWorking fine all day, week and month. Now watching #ChampionsLeagueFinal2019 on @btsport on YouTube and it’s now poor. Very interesting.
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niall (@dellynel) reported from Seaton Delaval, England@bt_uk we just tried to cancel @bt tv and internet today as the prices have been put up only to be told we are tied in until the New Year or it will cost us £600 Yearly fixed term contract can't cancel complete and utter con
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lauren moore (@laaurenmoore94) reported from Newcastle upon Tyne, EnglandAnyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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H (@surkdidat) reported@bt_uk I have but I am still trying to find out what the actual incident is and why it was down 5 hours yesterday and over 5 hours today
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Emma Clarke (@ladyemmaclarke) reported@BT @BTcare @BT_Helpline I have been 9 days without broadband. 90 minute waits every day to speak to guides. 1 openreach appointment. Broadband went down 10 minutes after he left. New appointment made and then cancelled not by me. . I have never experienced service as bad.
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Dustfuch (@Dustfuch1) reported@bt_uk please tell your call handlers to stop the hard sell once youve asked to leave. 4 times i had to tell them to stop trying to sell me things, and they still kept me on hold and transferred me to a "manager" to let me cancel. Frustrating isnt strong enough
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Niraj Shukla (@nshukla86) reported@btbusinesscare Hey BT, Not sure how to reach out. I am unable to access my account on BT app. It authenticates well, means no issues with id/ password etc. But some how apps don't work. Have reinstalled the app but still the same error. My web login is working though! Pls help.
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Ernesto (@ernestohegi) reported@bt_uk hello, I've been having the same issue with my broadband connection for three weeks and it's still not solved, an engineer came today and said it's a problem with the line, the problem is still not solved, is there anything you can do about it?
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Vicky Fraser (@bt_vicky) reported@bt_uk Loyal customer of many years here! Please can you tell me how to get technical email support?! Chatbot offering unhelpful advice and signposting to manuals and no reply on the telephone numbers provided. Ty
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Steve Lees (@measlewolf) reported@bt_uk my mum is a vulnerable customer and had a new connection on the 1st July and it’s never worked. An engineer was due on the 8th, 14th and today I’ve now been told it’s the 15th and she isn’t able to make it. Every-time I call I have to repeat the same tale. Help.
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tha Movement Noize Production (@JumaMhlanga) reported@bt_uk I suggest you call me because your customer service is vile, you all nice on the internet and disrespectful on the phone. Just had an outburst with one of your customers service Lavanya on business department. Train your staff
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Not Now Dave (@not_now_dave) reportedMy broadband service is up soon and was possibly looking at leaving my current provider. Now @bt_uk, @EE and @Plusnet have now added a setup fees they can do one
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Allan Hailstone (not Alan) (@allhailtwit) reported@bt_uk Hi ... I have a fault ref. no. from 12 July but when I login to track it, it says not found or "access denied". I have no phone service at all and have heard nothing from BT by email. Please advise. Thanks AH