BT (British Telecom) outages and service status in Gateshead, England
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Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Gateshead, including 1 direct report.
- The most common problems reported in this area mention E-mail, Internet, and Wi-fi.
- The most recent signal from this area was received Jun 17, 6:11 PM GMT+1.
- E-mail (36%)
- Internet (29%)
- Wi-fi (29%)
- Phone (7%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Gateshead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Gateshead, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Washington, Cramlington, South Shields, Blyth, Wallsend, and Seaham.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Wi-fi | 17 hours ago |
|
Newcastle upon Tyne
|
Phone | 3 days ago |
|
Sunderland
|
13 days ago | |
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Sunderland
|
13 days ago | |
|
Washington
|
13 days ago | |
|
Cramlington
|
13 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
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Trevor Sharkey (@trevstanley) reported from Stanley, England@bt_uk And I NEVER get 4g. Lucky to get 3g!
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nick (@nickcubs70) reported from Whitley Bay, England******* hell @btsport you’ve been absolutely dreadful. The worst thing about tonight for sure.
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Angela Wilkinson🍃💚🍃 (@wilko1999) reported from Whitburn, England@bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.
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Alastair Smith (@baldymanali) reported from Gateshead, England@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
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lauren moore (@laaurenmoore94) reported from Newcastle upon Tyne, EnglandAnyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂
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MrsP (@MrsP1001) reported from Chester-le-Street, England@bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.
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Paul Mackie (@paulmac708) reported from Consett, England@bt_uk Don't suppose you're having any issues in the Consett area are you? My internet connection just disappeared
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Martin (@WASNAPPER) reported from Whitley Bay, England2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved
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Josh Banyard ⚫⚪⚫⚪ (@joshybanyard) reported from Longbenton, EnglandAnyone got a @btsport LOGIN I can borrow for the #nufc match? 🙏🏼 #shybairnsgetnowt
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⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England@MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.
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Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England@BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.
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Chris Dodds (@PapaDodds) reported from South Shields, England@bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.
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John Robson (@JohnRobson18) reported from Wallsend, EnglandI predict spurs to lose 5 -0 they are awful. @btsport
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Chris Tindall (@chewytheleftie) reported from Gateshead, England@btbusinesscare I moved house in December, you failed to move my Internet so spectacularly that mid January I cancelled the non existing internet. I’ve been sent bills in February & March that I’ve had to phone about. Im just trying to warn other people how bad your service is.
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Mark Mowbray (@MarkMowbrayNE) reported from Blyth, EnglandNot only is the @bt_uk wifi poor on my smart hub 2 but the lack of channels available is terrible. BT need to sort this out and expand the available WiFi channel choice to prevent neighbours clashing
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Ceeb 🏴🇺🇦 (@PatternThimble) reported from Cramlington, England@bt_uk 1/2 Not that this will go anywhere. BT SH2 had massive issues with service. OR been out "Fixed line" still issues ring so service desk. Engineer planned visit. NO Show. So ring the service desk again, Got LB call centre. Woman put the phone down on me.
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MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England@bt_uk As ive said i will never have anything to do with bt again
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Graeme Wilson (@graeme_i_wilson) reported from Walker Gate, England@bt_uk I moved house in the last year - previously I had sky DSL - copper only and enjoyed better service - this shouldn't be the case. I have another property with VM Docsis service - again a better service - but your core network was built on low cost - 21CN - poor product choices.
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niall (@dellynel) reported from Seaton Delaval, England@bt_uk we just tried to cancel @bt tv and internet today as the prices have been put up only to be told we are tied in until the New Year or it will cost us £600 Yearly fixed term contract can't cancel complete and utter con
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Pont (@richard_pont) reportedHugely frustrated by @bt_uk ad @BTGroup call centre when trying to renew my broadband. I am told that existing customers can get unlimited landline mins for £12pm but only the new customers price of £18pm is coming up as an option. No one in the call centre knows why. No solution
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June Marsh (@JuneMar68456333) reported@bt_uk is bt email down today? No emails received since midnight which is very unusual.
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"Lady" Harwell because my butcher said I talk posh (@wearesiam) reported@jonboy_103 @bt_uk And not a word from them appalling service
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Gavin 277 (@gavin277) reported@bt_uk Is there a fault on your network in the LE17 area as there is no broadband
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Claire Pulls Pints (@LandladyClaire) reported@bt_uk you really need to teach Open Reach how to speak to females. Just had one in my business in Wokingham, turned up a day late, no call, stopped my business operating as he had to turn net off (after two attempts previously to be fixed) and was rude as hell to me
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TINA MOORE (@Sassytrip88) reported@Catheehello @bt_uk Same very annoying problem and really slow internet that keeps cutting out So much for quicker connection
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Anne Optimi-City (@AnneMurawski) reported@btbusinesscare I need to pay our bill. Can't log in. You have added a new security requirement. A passcode. When I enter it I get an error message "Bad Request - your browser sent a request that this server could not understand" Tried chat - held on 30 minutes. 1/2
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Markie_mark (@markie_sumark) reportedDay 8, Landline Still doesn’t work and now not even any contact from @btbusinesscare Terrible for our business.
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Tom Chapman 🐀 (@TomChap) reported@bt_uk I recently left BT broadband in March. Is it ok for me to cancel the DirectDebit?
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Chris (Christina) (@GalanthusA) reported@MeinirT @bt_uk BT are a disgrace recently. They should issue refunds to customers for the time spent without email service.