BT (British Telecom) Outage Report in Shiremoor, Borough of North Tyneside, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Shiremoor, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shiremoor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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Wi-fi (13%)
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E-mail (12%)
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Phone (10%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Shiremoor, Borough of North Tyneside, England
The most recent BT (British Telecom) outage reports came from the following cities: Gateshead, Newcastle upon Tyne, South Shields, Sunderland, Morpeth, Blyth, Hebburn, Whitley Bay, Wallsend and Blaydon-on-Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Internet | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet | |
| South Shields |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Sunderland |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Shiremoor, England
Latest outage, problems and issue reports in Shiremoor and nearby locations:
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Martin
(@WASNAPPER) reported
from
Whitley Bay, England
2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved
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Alastair Smith
(@baldymanali) reported
from
Gateshead, England
@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
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Stuart Wannop
(@QlikStu) reported
from
Walker Gate, England
@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏
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Philip Robinson
(@unclenobheadCB) reported
from
Shiremoor, England
Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.
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Tayler
(@taylersant) reported
from
Newburn, England
@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
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heather potts
(@heatherpott) reported
from
Walker Gate, England
@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
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Jennifer
(@jennifercribbes) reported
from
Ashington, England
Massively disappointed with @bt_uk my mam is in tears with how she has been treated by customer services. Had no phone line for weeks due to a fault then charged loads of timeline charges. Transferred through to a number of staff no one in BT has ever heard of a timeline charge??
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Tim Harding
(@timhardinguk) reported
from
Whitburn, England
@bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.
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Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
@BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.
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Advanced IFA Ltd
(@AdvancedIFA) reported
from
Boldon Colliery, England
@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
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gary littlemore
(@glne12) reported
from
Longbenton, England
Terrible @btsport sort it out
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!
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gemma liddell
(@gemlids) reported
from
Guide Post, England
@bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting
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Mark Berry
(@Markberry89) reported
from
Guide Post, England
@bt_uk internet is the absolute WORST of them all!!!
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!
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Kris Kross
(@KRISKROS5) reported
from
Blyth, England
BT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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chloe
(@chloeleah_) reported
@bt_uk Don’t worry I’ve made my own complaint to BT online now. Your service is awful with the added rudeness of the engineer I have had enough.
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Mark Ashley
(@MarkAshley01) reported
@btsport Im a BT sport customer but i cant access the app due to being with virgin so its not all BT sport customers....
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Natalia Timiraos
(@TimiraosNatalia) reported
from
Southend-on-Sea, England
@OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE
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Keith Davies
(@Keefyfromusk) reported
@bt_uk spoke to Rachel Tierney on around 17th. December 2020, and she sorted out my complaint 95%, she asked me to contact you again on 1st. Feb. 2021, to revise my monthly payment. Can someone please contact me. Many thanks.
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UTFO-1982
(@UTFO1982) reported
@bt_uk - you now charging me £20 a month for BT Sport your having a laugh and all you can offer me is £5 a month discount for 3 months if I take out a new 24 month contract! Jog on I've been a customer of yours for over 10 years and this is all you can offer me 🤬
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lochsandglens
(@lochs_and_glens) reported
@MarcAllera @bt_uk Worst Customer Service, EVER!
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Donna McCausland
(@deedeemac) reported
@bt_uk over 2 weeks now to fix a fault on our line - not good enough!
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John Nicholson
(@JohnnyTheNic) reported
@ChrisFergy Well obviously, the abuse is THE issue. It's not just an angle. It's a serious societal problem. I enjoy KC on the radio. I don't have BTSport so don't can't comment on Macca and Rob. But there's no definitive standard to reach. Like or dislike, but don't abuse is my point.
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Deano pacino
(@deano_pacino) reported
@bt_uk I’m with BT and I have poor connection but do I qualify as the broadband is gifted?
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Mark Ashley
(@MarkAshley01) reported
@steeleyp_ @btsport Yes i pay for BT sport so i’m a BT Sport customer