BT (British Telecom) Outage Report in Rowlands Gill, Gateshead, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Rowlands Gill, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rowlands Gill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 05: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Rowlands Gill, Gateshead, England
The most recent BT (British Telecom) outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Boldon Colliery, Blaydon-on-Tyne, Washington, Wallsend and Stanley.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Wi-fi | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Total Blackout | |
| Boldon Colliery |
Internet | |
| Blaydon-on-Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Rowlands Gill, England
Latest outage, problems and issue reports in Rowlands Gill and nearby locations:
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Stuart Wannop
(@QlikStu) reported
from
Walker Gate, England
@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
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heather potts
(@heatherpott) reported
from
Walker Gate, England
@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!
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Alastair Smith
(@baldymanali) reported
from
Gateshead, England
@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
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🐢gman scouser Hughes 😬☠️
(@gman_hughes) reported
from
Ryton, England
@bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔
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Julie Gallagher
(@JulieGal1234) reported
from
Longbenton, England
@bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk And I NEVER get 4g. Lucky to get 3g!
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Steve Wallwork
(@stevewallwork) reported
from
Annfield Plain, England
@lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!
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Martin
(@WASNAPPER) reported
from
Whitley Bay, England
2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Newcastle upon Tyne, England
@bt_uk My phone network is EE
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏
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gary littlemore
(@glne12) reported
from
Longbenton, England
Terrible @btsport sort it out
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
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Advanced IFA Ltd
(@AdvancedIFA) reported
from
Boldon Colliery, England
@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
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Dr Peter Hoare ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?
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Tayler
(@taylersant) reported
from
Newburn, England
@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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debi fry 💙
(@BAMADF) reported
@bt_uk Been trying to get a fault fixed on my elderly father's not working phone since 5th July. Stuck in a loop of text messages saying an engineer will call and nothing happens. How do I get the fault fixed please!
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J E Eckford
(@Littlebirds00) reported
No service this morning @bt_uk - it’s like loss of oxygen. Everything has come to a halt.
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bobske
(@yeldarbneeks) reported
Hi @bt_uk my broadband’s gone down but the app seems to think everything is fine. Is there an issue in the DH6 postcode area?
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Omoa Gallavanter
(@bigfishgd) reported
@bt_uk You have all my details. I had to work a day and a half to pay your organisation for a bill I should never had in the first place, hope your customer service handler is pleased with herself.
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Radhika Raghunath
(@RadhikaR16) reported
@bt_uk Appalling service. Home move booked 2 weeks ago. Engineer didn't turn up but signed off job as completed. Another appointment booked on complaining but apparently no Engineer assigned by open reach!! Booked another one today, waiting! @WeAreOpenreach
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Chris Wilkins
(@chris_wilks2) reported
@btbusinesscare Is there anybody that works for BT business that isn’t completely ******* useless. Up to 4 weeks now and spoken to about 20 people that we’re going to “sort the issue” we have 47 open orders and want this sorted. #btfuckingclueless
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Quaranteenage Mutant Ninja Turtle
(@AdamBrewster1) reported
Pretty sure it's impossible to cancel my BT Sports monthly subscription online @btsport
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Omoa Gallavanter
(@bigfishgd) reported
@bt_uk Your organisation BT did nothing to help my situation your primary objective is to maximise profits for shareholders this time at my expense , if an organisation treats customers in this manner think how it will treat you and all other employees .
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Omoa Gallavanter
(@bigfishgd) reported
@bt_uk BT charged me £120 for a fault they could have resolved, I will let the public aware of these practices via social media, disgraceful way to treat a customer. BT customer complaints dept orchestrated response stone wall customers .
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Emma Roberts
(@EmmaRobertsE17) reported
@bt_uk A fault was raised but engineer missed appointment. No explanation. I was promised someone would call this morning to help. Every time we call it’s a different story. She just needs a functioning phone line!