BT (British Telecom)

BT (British Telecom) Outage Report in Rowlands Gill, Gateshead, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Rowlands Gill, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rowlands Gill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Rowlands Gill, Gateshead, England 03/28/2026 17:25

March 28: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Rowlands Gill, Gateshead, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Cramlington, Washington and Stanley.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Internet
United KingdomCramlington Phone
United KingdomCramlington Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Rowlands Gill, England

Latest outage, problems and issue reports in Rowlands Gill and nearby locations:

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @bt_uk I’m still down on all platforms (apart from my iPhone which I don’t log out of)

  • JayT_NE JayT (@JayT_NE) reported from Whitley Bay, England

    @bt_uk is Internet down NE30

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @btbusinesscare I moved house in December, you failed to move my Internet so spectacularly that mid January I cancelled the non existing internet. I’ve been sent bills in February & March that I’ve had to phone about. Im just trying to warn other people how bad your service is.

  • Raring2goNewcas Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    @BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.

  • nickcubs70 nick (@nickcubs70) reported from Whitley Bay, England

    ******* hell @btsport you’ve been absolutely dreadful. The worst thing about tonight for sure.

  • 66_mazza Mazza 66 (@66_mazza) reported from Walker Gate, England

    @bt_uk PLEASE HELP I haven't even joined you yet (30th) and unable to even activate account...believe me I've had my DOB for 56yrs!!!& 100% know name of my first pet!not impressed!😫

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    @bt_uk broadband outage in DH77DD affecting *both* BT and Sky customers. According to Sky (your website doesn’t acknowledge it) since 11:30 last night. What’s going on?

  • dellynel niall (@dellynel) reported from Seaton Delaval, England

    @bt_uk we just tried to cancel @bt tv and internet today as the prices have been put up only to be told we are tied in until the New Year or it will cost us £600 Yearly fixed term contract can't cancel complete and utter con

  • andrew14ad Andrew Davis (@andrew14ad) reported from Newcastle upon Tyne, England

    @msmith850 @btsport Never in doubt they are back

  • SmarProcurement David Hall (@SmarProcurement) reported from Whitley Bay, England

    For me @btsport have taken the mantle from @talkSPORT for the worst cricket coverage. Matt Smith is a good football presenter but is clearly not a cricket follower and the commentary they are using from Fox is terrible. If @bbctms can send their to team to Australia why not BT?

  • Raring2goNewcas Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…

  • ChaneyMichael Michael Chaney (@ChaneyMichael) reported from Dunston, England

    @gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @bt_uk It’s down on all platforms I’m trying to log into except my iPhone which I don’t log out of…

  • SoSureSewell sewellpaul@lfc (@SoSureSewell) reported from Newcastle upon Tyne, England

    Shocking service from @bt_uk. No compassion at all from you as a company. Lost my job & my home and now you want to destroy my credit scores. Nearly £500 charges for leaving early. 8 months in to a 24 month contact does not seem fair to me 😥😥

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @bt_uk the worst service in the UK. I’m still getting bills for a service I stopped in January. Absolutely shambolic. I stopped being a customer 3 months ago yet here I am on hold to BT. What a joke.

  • 1ONEBOBBYROBSON davidnufc22 (@1ONEBOBBYROBSON) reported from Dunston, England

    who ******** is that idiot commentator on #btsport @btsport she hasnt got a clue #NUFC

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).

  • charming_man_ Tory 1 (@charming_man_) reported from Newcastle upon Tyne, England

    @bt_uk can we have an update on the outage Middlesbrough TS5

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @bt_uk I can’t wait for next month when I get another bill for a service I cancelled in January

  • joshybanyard Josh Banyard ⚫⚪⚫⚪ (@joshybanyard) reported from Longbenton, England

    Anyone got a @btsport LOGIN I can borrow for the #nufc match? 🙏🏼 #shybairnsgetnowt

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • HelenMaryPike #TeamNicola #TeamMeghan (@HelenMaryPike) reported

    No chance of @BTCare providing the service they're paid for. Again. Where's me 100 quid?

  • R_plus_R Rachel Richardson (@R_plus_R) reported

    @bt_uk. I called to cancel my premium email account, none of the three people I spoke to knew how. One suggested I cancel my direct debit. I did this and all that happens now is pursuit for payment. Can someone please contact me with constructive advice on how to close my account

  • abigailbethx abigail (@abigailbethx) reported

    @bt_uk My broadband activation date was yesterday but it’s still not working

  • lissjbell Mellissa Bell (@lissjbell) reported

    2 wks since @bt_uk cut off my internet service to connect us to FTTP. Still no closer to knowing WHEN we will be connected, just one untruth after another, but you “can only go on what (you’re) being told” by @OpenreachHelp Both CEOs emailed #beingfobbedoff #beyondstressed 😤😩

  • Nanodise Nanodise 🔱 (@Nanodise) reported

    Having to use Mobile data hotspot to be able to use my PC... @bt_uk sucks.

  • whoamidoyouknow Dave (@whoamidoyouknow) reported

    @bt_uk When will the email service (down again) be fixed?

  • MartinAbell17 Martin Abell (@MartinAbell17) reported

    @bt_uk regular daily collapse of internet. Garbage quality and garbage service

  • ShezzaSays ShezzaSays.. (@ShezzaSays) reported

    @GaryLineker @lucyjward_ You have to be joking Gary, she’s terrible! Useless! Cliche cliche cliche with an awful voice.. Puts you off wanting to watch the game.. To be fair to her she’s better than Karen ? & Jonathan pierce who are dreadful Sorry.. You get a lot right, but you’ve got this wrong! @btsport

  • 76Randomguy randomguy (@76Randomguy) reported

    @EveryCountry @bt_uk BT are awful. When’s the earliest you can leave?

  • LnLoux5 louise nunns (@LnLoux5) reported

    @bt_uk 🤔 ... Guess we are due a payment then as it all went down today, resulting in us having to hotspot the WiFi.