BT (British Telecom) Outage Report in Rowlands Gill, Gateshead, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Rowlands Gill, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rowlands Gill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (7%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Rowlands Gill, Gateshead, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Cramlington, Washington, Stanley and Blaydon-on-Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Cramlington |
Phone | |
| Cramlington |
Phone | |
| Washington |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Rowlands Gill, England
Latest outage, problems and issue reports in Rowlands Gill and nearby locations:
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Martin
(@WASNAPPER) reported
from
Whitley Bay, England
2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
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Philip Robinson
(@unclenobheadCB) reported
from
Shiremoor, England
Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW
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Advanced IFA Ltd
(@AdvancedIFA) reported
from
Boldon Colliery, England
@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Newcastle upon Tyne, England
@bt_uk My phone network is EE
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏
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Dr Peter Hoare ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?
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gary littlemore
(@glne12) reported
from
Longbenton, England
Terrible @btsport sort it out
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heather potts
(@heatherpott) reported
from
Walker Gate, England
@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
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Steve Wallwork
(@stevewallwork) reported
from
Annfield Plain, England
@lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).
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Stuart Wannop
(@QlikStu) reported
from
Walker Gate, England
@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
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Julie Gallagher
(@JulieGal1234) reported
from
Longbenton, England
@bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬
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Alastair Smith
(@baldymanali) reported
from
Gateshead, England
@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
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Tayler
(@taylersant) reported
from
Newburn, England
@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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we all see it coming
(@gibbons74509) reported
@btbusinesscare No ! It’s all automated crap I’ve been locked out of a business account and need to speak to someone so give me a number
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Paul Owen
(@Paul_Owen_CRM) reported
@bt_global @BTBusinessCare Absolutely unacceptable service. I’ve been offline since Thursday despite being promised reconnection within 4 hours. As a long-standing BT Business customer, this level of disruption and broken promises is beyond disappointing. #BTBusiness #CustomerService
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Sunandan Datta
(@dsunandan) reported
@bt_uk @BTCare What this means is that if we again move address in 12 months a new contract will start and basically we will be in this endless loop where we don’t have any autonomy to quit BT unless we pay a princely early termination fee. Would you be able to help please?
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Issac Theophilos
(@ISSACTHEOPHILOS) reported
@btbusinesscare I have been trying to restore internet and telephone services for the last 36 hours at a care home where we care for very vulnerable people. Hopeless so far!! No one has bothered to fix it yet.
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Angry Bird Flies 💙
(@Rosiecat2) reported
@btbusinesscare Hi we had a new contract broadband fitted yesterday. Today our digital phone has stopped working. Can you give me a contact number to get this fixed please. Trying to get help via website is hopeless !
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The Old Hammer
(@TheOldHammer) reported
@btbusinesscare I did... The worst customer service I have ever encountered and you just confirmed it Beth. Anyone with a business, AVOID these guys
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Paul Owen
(@Paul_Owen_CRM) reported
@btbusinesscare @BTBusinessCare Absolutely unacceptable service. I’ve been offline since Thursday despite being promised reconnection within 4 hours. As a long-standing BT Business customer, this level of disruption and broken promises is beyond disappointing. #BTBusiness #CustomerService
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S B
(@Mrsbarrattsingh) reported
@btbusinesscare I am having the most awful experience, please can you help! Our internet hasn’t worked properly since August & now our landline won’t work either. I’ve been on call for over an hour and we’re still no further on!
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The Bull
(@BullatBrantham) reported
Absolutely shocking service from @bt_uk @BTBusiness @btbusinesscare over 30 minutes online as you can't talk to a person to discuss why they have taken £750 for no reason from our account 😡
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S B
(@Mrsbarrattsingh) reported
@btbusinesscare This is terrible service, appointments were cancelled to ensure your engineers would be able to access the property and not only did no one turn up, no one had the decent to even let us know. I’m cancelling our DD, I’m sure someone will be in contact when our bill is unpaid