BT (British Telecom)

BT (British Telecom) Outage Report in Rowlands Gill, Gateshead, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Rowlands Gill, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rowlands Gill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Rowlands Gill, Gateshead, England 01/09/2026 16:10

January 09: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Rowlands Gill, Gateshead, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Boldon Colliery, Blaydon-on-Tyne, Washington, Wallsend and Stanley.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomGateshead Wi-fi
United KingdomNewcastle upon Tyne Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Rowlands Gill, England

Latest outage, problems and issue reports in Rowlands Gill and nearby locations:

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right

  • laaurenmoore94 lauren moore (@laaurenmoore94) reported from Newcastle upon Tyne, England

    Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂

  • RiskManager01 John McLackland (@RiskManager01) reported from Walker Gate, England

    @CCriadoPerez @McAfee_Help @bt_uk Although I have never encountered any virus/mail ware problem for any Mac, you should be able to delete MacAfee files from the Library and Preference Folder.

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @Cazza7 @btsport That’s crap. 🤬

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk And I NEVER get 4g. Lucky to get 3g!

  • chris_jelley Dr Chris Jelley (@chris_jelley) reported from Durham, England

    10+ years (probably more) of being a loyal @bt_uk @BTGroup customer and they couldn’t waive the early termination fee liable because my new move means I can’t transfer the contract to my temporary property. I will never use them again.

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

  • HarrymBarham Harry Barham (@HarrymBarham) reported from Newcastle upon Tyne, England

    Oh dear @bt_uk… Offered a new contract twice, but my acceptance has been ignored then was supposed to be transferred on a call today but the transfers are broken so was given a direct number…. for the wrong department, who are now panicking because they’re getting random calls

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.

  • andydeltic andy (@andydeltic) reported from Gateshead, England

    @bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks

  • chris_jelley Dr Chris Jelley (@chris_jelley) reported from Durham, England

    A new development on the BT issue. Had a call following my Tweet from a person @bt_uk apologising for yesterday. Early termination fee waived, apology accepted and relationship restored. Both agreed that this wasn’t the way it should happen but impressed with the resolution.

  • gman_hughes 🐢gman scouser Hughes 😬☠️ (@gman_hughes) reported from Ryton, England

    @bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔

  • Andyburness2 Andy burness (@Andyburness2) reported from Longbenton, England

    @btsport Turn ur phone on silent u stupid old prick

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    @bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595

  • calthomson10 Callum Thomson (@calthomson10) reported from Newburn, England

    @btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.

  • d4rryl23 Darryl Arnett (@d4rryl23) reported from Chester-le-Street, England

    @bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.

  • foslar71 Peter Foster (@foslar71) reported from Consett, England

    Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Treborchamp Ian (@Treborchamp) reported

    @btsport please remove that idiot Darke from our games. Why do we have to listen to a guy criticising my team when we are winning 3-1 away from home #COYS

  • Gubbed__ Richard (@Gubbed__) reported

    @ShaunIrlam @bt_uk It was bad trying to cancel with talk talk ☹ I had BT for few year aswell

  • JamieMellor81 Jamie Mellor (@JamieMellor81) reported

    @bt_uk Much as I love sitting in 40min+ queues for support on ridiculously slow fttp speeds, only to be disconnected by your support staff TWICE IN A ROW, this is getting very old.

  • tomlikeafox Tomlikeafox (@tomlikeafox) reported

    @iammicah201 @bt_uk It’s been a decade since I stopped using them and they clearly haven’t changed. Utter garbage.

  • MrHotbuttuk Mr HB (@MrHotbuttuk) reported

    @bt_uk Absolute garbage ! I claim my £100

  • hotspur71 #imonthebus (@hotspur71) reported

    @spurs1323 It's ******* awful @btsport get him back on boxing and off football

  • dibsy7 Andy Dibble (@dibsy7) reported

    @bt_uk It goes red, purple and an orange colour before returning to blue lights. Not sure about the hybrid connect package but both mobiles on EE network.

  • lamayneski Bonzo Maynes (@lamayneski) reported

    @btsport there are very few goals in soccer that look better from any other angle than the standard match camera. Why producers insist in showing replays from obscure **** angles is beyond me. #btsport #MUFC

  • MilanClubDublin Milan Club Dublin (@MilanClubDublin) reported

    @uk_acmilan @btsportfootball @btsport Piss poor. It’s the only way to watch here in Ireland too unless you go for Sky Sports Italy.

  • akaneb Akan C. E (@akaneb) reported

    @btsport Wtf is it's been restricted? So why am seeing your ******* tweets....... in my region?