BT (British Telecom) Outage Report in Rowlands Gill, Gateshead, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Rowlands Gill, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rowlands Gill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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E-mail (13%)
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Wi-fi (13%)
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Phone (10%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Rowlands Gill, Gateshead, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Durham, Chester-le-Street, Gateshead, Hebburn, Whitley Bay and Wallsend.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Phone | ||
Internet | ||
Internet | ||
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Rowlands Gill, England
Latest outage, problems and issue reports in Rowlands Gill and nearby locations:
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Tayler (@taylersant) reported from Newburn, England
@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
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Trevor Sharkey (@trevstanley) reported from Stanley, England
@bt_uk And I NEVER get 4g. Lucky to get 3g!
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Trevor Sharkey (@trevstanley) reported from Stanley, England
@bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.
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Dr Peter Hoare ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England
@PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?
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Andy burness (@Andyburness2) reported from Longbenton, England
@btsport Turn ur phone on silent u stupid old prick
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Shahan Chowdhury™ © (@shahanchowdhury) reported from Newcastle upon Tyne, England
@bt_uk My phone network is EE
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Steve Wallwork (@stevewallwork) reported from Annfield Plain, England
@lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.
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Trevor Sharkey (@trevstanley) reported from Stanley, England
@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
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Master Debonair (@master_debonair) reported from Boldon Colliery, England
@btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!
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Julie Gallagher (@JulieGal1234) reported from Longbenton, England
@bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.
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Advanced IFA Ltd (@AdvancedIFA) reported from Boldon Colliery, England
@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
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heather potts (@heatherpott) reported from Walker Gate, England
@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
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Trevor Sharkey (@trevstanley) reported from Stanley, England
@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
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Stuart Wannop (@QlikStu) reported from Walker Gate, England
@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
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🐢gman scouser Hughes 😬☠️ (@gman_hughes) reported from Ryton, England
@bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔
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gary littlemore (@glne12) reported from Longbenton, England
Terrible @btsport sort it out
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Alastair Smith (@baldymanali) reported from Gateshead, England
@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
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Master Debonair (@master_debonair) reported from Boldon Colliery, England
@btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬
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shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England
@Cazza7 @btsport That’s crap. 🤬
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Martin (@WASNAPPER) reported from Whitley Bay, England
2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle 💛💙🤍 (@Mikki_Bee) reported
@bt_uk and yet again I have zero connection from BT Infinity. 5th time since Christmas. Please remind me why I pay £85 a month? Shocking service!
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Nick Johnson (@dysartes) reported
@FlikPaintsStuff @bt_uk If BT have refused a refund/denied your complaint (or whatever the term is) might I suggest OFCOM as the next port of call?
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Lizzy (@lizzy_beresford) reported
The worst customer service from @bt_uk open reach, working on behalf of Sky. All about money making but couldn’t care less about their customers.
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FlikstRR (@FlikPaintsStuff) reported
@bt_uk I mean I'm happy to try to avoid taking this externally but if it's the same templated responses the chap gave to my wife.. I'm not sure how far we will get. He tried to say it was our responsibility to terminate the second account you guys opened to fix your original error..
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Richard Jones (@RTPPhotography) reported
Utterly shocking service from @bt_uk and @OpenreachHelp. Appt booked before Christmas and have had to take a day off work. I had no less than 14 messages making sure I would be in and guess what, they don’t turn up and don’t let me know. #ToBigToCare
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Libby Wain (@liblob89) reported
@bt_uk hello! What do I do if my bt tv box keeps going black every few seconds? Getting really bad and annoying now 😭
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Sharon Gaskill (SG1) (@Tinkerbellsg1) reported
@bt_uk got home from office and BT WiFi not working@ seriously I've tried multiple restarts, plug in and out. Nothing. #coneonbtukwtf
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⚫️ Thérèse (@TiggerTherese) reported
@jwripple @bthelp @bt_uk It is. The DM turned out to be advice to consult "The Community" - ie other users. They don't even pretend to take responsibility for their abysmal "service" any longer. Yet they take £££ from us - for what?
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Adam Arnold (@Adam_Arnold88) reported
@bt_uk When you wait 7 months for your internet to be connected, then receive a txt saying we have cancelled your order but still charge for the service not connected and then fail to get a scheduled call back………. Anyone care to help sort this mess out?
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Capt. Bob Ski (@YankAndBank) reported
@bt_uk you’ve sent me a contract renewal deal… cant access it!!! So having to phone you. On hold for 20mins already.. Are you sure I want to renew my contract with you???? Poor Show.