BT (British Telecom) Outage Report in Rowlands Gill, Gateshead, England

Problems in the last 24 hours in Rowlands Gill, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rowlands Gill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (6%)
• TV (1%)

Live Outage Map Near Rowlands Gill, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Cramlington, Washington, and Stanley.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	8 days ago
Gateshead	Internet	9 days ago
Newcastle upon Tyne	Phone	1 month ago
Newcastle upon Tyne	Internet	1 month ago
Cramlington	Phone	1 month ago
Cramlington	Phone	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Rowlands Gill, England

Latest outage, problems and issue reports in Rowlands Gill and nearby locations:

• 
  lauren moore (@laaurenmoore94) reported 6 minutes ago from Newcastle upon Tyne, England

  Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂

• 
  MrsP (@MrsP1001) reported 6 minutes ago from Chester-le-Street, England

  @bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.

• 
  breenster & 🐶 (@breenster) reported 12 minutes ago from Wylam, England

  @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

• 
  Callum Thomson (@calthomson10) reported 14 minutes ago from Newburn, England

  @btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.

• 
  Harry Barham (@HarrymBarham) reported 18 minutes ago from Newcastle upon Tyne, England

  Oh dear @bt_uk… Offered a new contract twice, but my acceptance has been ignored then was supposed to be transferred on a call today but the transfers are broken so was given a direct number…. for the wrong department, who are now panicking because they’re getting random calls

• 
  Graeme Wilson (@graeme_i_wilson) reported 24 minutes ago from North Gosforth, England

  @bt_uk hello, I've had an ongoing broadband instability issue for around 6 months - frequently when I'm using IP voice applications the service is disrupted - I've tried to raise a fault on this a number of times - help!!

• 
  Graeme Wilson (@graeme_i_wilson) reported 25 minutes ago from Walker Gate, England

  @bt_uk The automated 'check my line' service isn't finding the fault.

• 
  Steve Jackson (@stevejacksonHN) reported 27 minutes ago from Corbridge, England

  @bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.

• 
  Joseph Drane (@Hossy93) reported 29 minutes ago from Brandon, England

  @Gaz_House @btsport Or you could go down the night before. 😉

• 
  breenster & 🐶 (@breenster) reported 31 minutes ago from Wylam, England

  @bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.

• 
  Graeme Wilson (@graeme_i_wilson) reported 37 minutes ago from Walker Gate, England

  @bt_uk The light doesn't seem to change colour - yes the service is dropping out - I feel that there is either a degradation of pair quality or faulty termination equipment in the cabinet or exchange - there is definitely an issue.

• 
  Dr Chris Jelley (@chris_jelley) reported 38 minutes ago from Durham, England

  A new development on the BT issue. Had a call following my Tweet from a person @bt_uk apologising for yesterday. Early termination fee waived, apology accepted and relationship restored. Both agreed that this wasn’t the way it should happen but impressed with the resolution.

• 
  Darryl Arnett (@d4rryl23) reported 42 minutes ago from Chester-le-Street, England

  @bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do

• 
  John McLackland (@RiskManager01) reported 42 minutes ago from Walker Gate, England

  @CCriadoPerez @McAfee_Help @bt_uk Although I have never encountered any virus/mail ware problem for any Mac, you should be able to delete MacAfee files from the Library and Preference Folder.

• 
  Graeme Wilson (@graeme_i_wilson) reported 45 minutes ago from Walker Gate, England

  @bt_uk I moved house in the last year - previously I had sky DSL - copper only and enjoyed better service - this shouldn't be the case. I have another property with VM Docsis service - again a better service - but your core network was built on low cost - 21CN - poor product choices.

• 
  MrsP (@MrsP1001) reported 51 minutes ago from Chester-le-Street, England

  @bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.

• 
  Tim Fowler (@timlibrarian) reported 52 minutes ago from Bearpark, England

  @bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595

• 
  Dr Chris Jelley (@chris_jelley) reported 53 minutes ago from Durham, England

  10+ years (probably more) of being a loyal @bt_uk @BTGroup customer and they couldn’t waive the early termination fee liable because my new move means I can’t transfer the contract to my temporary property. I will never use them again.

• 
  MrsP (@MrsP1001) reported 56 minutes ago from Chester-le-Street, England

  @bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.

• 
  Peter Foster (@foslar71) reported 60 minutes ago from Consett, England

  Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Becky Chanceux (@beckychanceux) reported 5 minutes ago

  In this day of tech and 24 hour businesses why do BT customer helplines not work weekends? Seems really out of date #BT #customerservice @BTBusiness @btbusinesscare

• 
  AS (@kingaliababa) reported 11 minutes ago

  @bt_uk No errors it’s just really glitchy picture, like a bad signal. And yes, just on sky sports.

• 
  Our Kid (@SlinkyMofo) reported 12 minutes ago

  @bt_uk So you want us, the customer to pay EXTRA if YOUR systems fail ?. If your system fails YOU should be doing all you can to fix it and making sure you can keep up with your end of the contract AND paying us for the inconvenience. You make billions and you want more ?.

• 
  James (@jamclarkey) reported 12 minutes ago

  @Chr1sF1 @bt_uk You can go broadband only (i.e no voice service) which will save a few ££ a month. Rental of the physical line that delivers the broadband to you is bundles in the cost.

• 
  Dre ® (@drebee88) reported 12 minutes ago

  @bt_uk Would like you to reply to a dm that's been on going for the last 2months. Also Internet down in my area?

• 
  richard beaumont (@richard76691557) reported 15 minutes ago

  @bt_uk My 87 year old mum’s phone still isn’t working, which means her emergency alarm isn’t working, that’s 69 days without a phone!

• 
  Andy Stanford-Clark (@andysc) reported 15 minutes ago

  @jamclarkey @bt_uk It would be nice if the UPS supplied the DC the router needs, to save a round trip from the batteries up to 240v AC and back down again.

• 
  AS (@kingaliababa) reported 16 minutes ago

  @bt_uk I’m having constant problems with Sky Sports channels only. Reset router, turn unplug box but no change. Happened for over a week now, unable to watch at all today. Picture scrambles, pixelates, audio crashes etc. can someone advise asap.

• 
  E ❄️🌱🌥🌲❄️ (@poteidia) reported 17 minutes ago

  @bt_uk Why did you cut all your tv customers off from access to Alibi channel? Now only available to Sky & Virgin subscribers - one's useless for me (get a high wind & the signal goes!) & the other isn't even available here. So I'm stuck with you & your ever-decreasing lineup...😒

• 
  Pete Verdon (@pete_v) reported 18 minutes ago

  @PeteLomasPi @andysc @bt_uk You don’t? Unless you live somewhere without mobile signal, why does any house need a landline telephone? I’m forty this year and have never owned one. BT line for ADSL sure, for some, but a voice telephone on the wall is a total anachronism. You phone people, not houses!