BT (British Telecom)

BT (British Telecom) Outage Report in Newburn, Newcastle upon Tyne, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newburn, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newburn, Newcastle upon Tyne, England 08/07/2025 04:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newburn, Newcastle upon Tyne, England

The most recent BT (British Telecom) outage reports came from the following cities: Chester-le-Street, Gateshead, Newcastle upon Tyne, Blyth, Hebburn, Whitley Bay, Wallsend and Blaydon-on-Tyne.

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City Problem Type Report Time
United KingdomChester-le-Street Wi-fi
United KingdomGateshead Internet
United KingdomGateshead Internet
United KingdomChester-le-Street Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Newburn, England

Latest outage, problems and issue reports in Newburn and nearby locations:

  • charming_man_ Tory 1 (@charming_man_) reported from Newcastle upon Tyne, England

    @bt_uk can we have an update on the outage Middlesbrough TS5

  • MarkMowbrayNE Mark Mowbray (@MarkMowbrayNE) reported from Blyth, England

    Not only is the @bt_uk wifi poor on my smart hub 2 but the lack of channels available is terrible. BT need to sort this out and expand the available WiFi channel choice to prevent neighbours clashing

  • nickcubs70 nick (@nickcubs70) reported from Whitley Bay, England

    ******* hell @btsport you’ve been absolutely dreadful. The worst thing about tonight for sure.

  • ChaneyMichael Michael Chaney (@ChaneyMichael) reported from Dunston, England

    @gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.

  • Raring2goNewcas Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @bt_uk the worst service in the UK. I’m still getting bills for a service I stopped in January. Absolutely shambolic. I stopped being a customer 3 months ago yet here I am on hold to BT. What a joke.

  • 66_mazza Mazza 66 (@66_mazza) reported from Walker Gate, England

    @bt_uk PLEASE HELP I haven't even joined you yet (30th) and unable to even activate account...believe me I've had my DOB for 56yrs!!!& 100% know name of my first pet!not impressed!😫

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @bt_uk I can’t wait for next month when I get another bill for a service I cancelled in January

  • dellynel niall (@dellynel) reported from Seaton Delaval, England

    @bt_uk we just tried to cancel @bt tv and internet today as the prices have been put up only to be told we are tied in until the New Year or it will cost us £600 Yearly fixed term contract can't cancel complete and utter con

  • SoSureSewell sewellpaul@lfc (@SoSureSewell) reported from Newcastle upon Tyne, England

    Shocking service from @bt_uk. No compassion at all from you as a company. Lost my job & my home and now you want to destroy my credit scores. Nearly £500 charges for leaving early. 8 months in to a 24 month contact does not seem fair to me 😥😥

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @bt_uk I’m still down on all platforms (apart from my iPhone which I don’t log out of)

  • joshybanyard Josh Banyard ⚫⚪⚫⚪ (@joshybanyard) reported from Longbenton, England

    Anyone got a @btsport LOGIN I can borrow for the #nufc match? 🙏🏼 #shybairnsgetnowt

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @btbusinesscare I moved house in December, you failed to move my Internet so spectacularly that mid January I cancelled the non existing internet. I’ve been sent bills in February & March that I’ve had to phone about. Im just trying to warn other people how bad your service is.

  • Markberry89 Mark Berry (@Markberry89) reported from Guide Post, England

    @bt_uk internet is the absolute WORST of them all!!!

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @bt_uk It’s down on all platforms I’m trying to log into except my iPhone which I don’t log out of…

  • 1ONEBOBBYROBSON davidnufc22 (@1ONEBOBBYROBSON) reported from Dunston, England

    who ******** is that idiot commentator on #btsport @btsport she hasnt got a clue #NUFC

  • Raring2goNewcas Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    @BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.

  • andyb7274 Andy Brown (@andyb7274) reported from Bedlington, England

    @MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃

  • andrew14ad Andrew Davis (@andrew14ad) reported from Newcastle upon Tyne, England

    @msmith850 @btsport Never in doubt they are back

  • SmarProcurement David Hall (@SmarProcurement) reported from Whitley Bay, England

    For me @btsport have taken the mantle from @talkSPORT for the worst cricket coverage. Matt Smith is a good football presenter but is clearly not a cricket follower and the commentary they are using from Fox is terrible. If @bbctms can send their to team to Australia why not BT?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • swanseasurfer83 Paul (@swanseasurfer83) reported

    @bt_uk Can you cancel my bt tv month pass? I can’t do it on myBT as it’s not visible, advisor on the phone can’t do it either as she also can’t see it on my account. This is going to be fun.

  • QuadTemmy TemmyQuad (@QuadTemmy) reported

    @bt_uk I have been trying to make a formal complaint with your your customer service team but making no headway. Unauthorized charges which were disputed were added to my account after closure and further sold on to a credit collection agency. I need this dealt with ASAP!!!

  • LEE74656 Lee (@LEE74656) reported

    @bt_uk are losing a customer if they keep me waiting for internet and TV much longer. Activation is on the 2nd may but then how long until I get an engineer 😡. Another two weeks?!? 😡😡

  • stucoventry85 stuart cadden (@stucoventry85) reported

    @virginmedia Your customer service is pointless and unhelpful, I’ve been without broadband and tv for weeks now, after numerous attempts to contact you I get cut off (which they warn you may happen and take your phone number to call you back which they don’t) @bt_uk new customer?

  • Fiery40 Fiery40h (@Fiery40) reported

    @bt_uk Thank you, it didn’t help but we discovered the reason it wouldn’t list our details because it was a business ac (not that the website told us that, it just kept saying try later) We spent 1.5 hours on the phone sorting it out. I appreciate you following up, thank you

  • fiona_fifibi Fiona billing (@fiona_fifibi) reported

    @bt_uk please help me sort out my elderly neighbours bt problems

  • gavinfriel Gavin Friel (@gavinfriel) reported

    @bt_uk this is really poor to have this thrust upon me; I’m already a @SkyMediaUK customer. I don’t need another contract. Where the cancellation fee is now in excess of £300.

  • MarkTay09480699 Mark Taylor (@MarkTay09480699) reported

    @bt_uk You've taken my money for years, all I need to do is change the name on the account I pay for and you can't help me. I cannot pay my bill as I'm incapacitated and currently reliant on benefits.

  • gdaviesesq Gareth Davies (@gdaviesesq) reported

    @btsport trying to pay for monthly pass but 'service unavailable'. sort it out before 8pm!

  • pradaliama prada🏳️‍🌈 (@pradaliama) reported

    @bt_uk Hi, why am I able to cancel my internet (due to the price hikes) and then rejoin as a new customer on the original lower rate I was on anyway. It just seems like a lot of messing around!