BT (British Telecom) Outage Report in Newburn, Newcastle upon Tyne, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Newburn, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 09: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (15%)
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Phone (12%)
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E-mail (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Newburn, Newcastle upon Tyne, England
The most recent BT (British Telecom) outage reports came from the following cities: Gateshead, Newcastle upon Tyne and Blyth.
City | Problem Type | Report Time |
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Phone | ||
Internet | ||
Wi-fi | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Newburn, England
Latest outage, problems and issue reports in Newburn and nearby locations:
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Steve Jackson (@stevejacksonHN) reported from Corbridge, England
@bt_uk I'm visiting from the developing world where the internet is cheaper and faster. Pity my poor parents who have to pay for BT WiFi. Whole thing needs re-nationalising.
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Josh Banyard (@joshybanyard) reported from Longbenton, England
As lovely as it is for @btsport too show the #ChampionsLeagueFinal for free but the stream is awful...
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MrsP (@MrsP1001) reported from Chester-le-Street, England
@bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.
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Callum Thomson (@calthomson10) reported from Newburn, England
@btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.
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Graeme Wilson (@graeme_i_wilson) reported from North Gosforth, England
@bt_uk hello, I've had an ongoing broadband instability issue for around 6 months - frequently when I'm using IP voice applications the service is disrupted - I've tried to raise a fault on this a number of times - help!!
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MrsP (@MrsP1001) reported from Chester-le-Street, England
@bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.
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John Mulcahy (@mulcs85) reported from Newcastle upon Tyne, England
@IamAustinHealey @Saracens @ChampionsCup @leinsterrugby @btsport Congrats Saracens - but some serious self evaluation needed by Leinster - not why we lost but reffing of offside and breakdown was a bad joke - really has to be addressed - laws already there - enforce them
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Philip Robinson (@flipflops1982) reported from Shiremoor, England
@bluther123 @neilben10112319 i am only watching the game, no highlights, no build up, no half time banter! @btsport have the worst football pundits in football history! #liverpoolvsTottenham #TOTLIV
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Graeme Wilson (@graeme_i_wilson) reported from Walker Gate, England
@bt_uk The light doesn't seem to change colour - yes the service is dropping out - I feel that there is either a degradation of pair quality or faulty termination equipment in the cabinet or exchange - there is definitely an issue.
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Tamara Watts (@timtamw88) reported from Blyth, England
@bt_uk are the most incompetent company. I’m only a month into my contract and I want to cancel already. Terrible customer service, they just pass you to another dept and then your back to the start. I’ve never rang a company so much to get something sorted. #terrible
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MrsP (@MrsP1001) reported from Chester-le-Street, England
@bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.
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Graeme Wilson (@graeme_i_wilson) reported from Walker Gate, England
@bt_uk The automated 'check my line' service isn't finding the fault.
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Andrew Sturrock (@Sturrock85) reported from Whitley Bay, England
I presume the awful @btsport stream on @YouTube is a ploy to get people to subscribe. It's awful, despite what is usually a good connection.
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breenster & 🐶 (@breenster) reported from Wylam, England
@bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.
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John McLackland (@RiskManager01) reported from Walker Gate, England
@CCriadoPerez @McAfee_Help @bt_uk Although I have never encountered any virus/mail ware problem for any Mac, you should be able to delete MacAfee files from the Library and Preference Folder.
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Graeme Wilson (@graeme_i_wilson) reported from Walker Gate, England
@bt_uk I moved house in the last year - previously I had sky DSL - copper only and enjoyed better service - this shouldn't be the case. I have another property with VM Docsis service - again a better service - but your core network was built on low cost - 21CN - poor product choices.
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breenster & 🐶 (@breenster) reported from Wylam, England
@bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike
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Jonathan Miller (@JonnyMiller5) reported from Prudhoe, England
@BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help
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Jonpaul Heron (@TVBCJonpaul) reported from Newcastle upon Tyne, England
Working fine all day, week and month. Now watching #ChampionsLeagueFinal2019 on @btsport on YouTube and it’s now poor. Very interesting.
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John Robson (@JohnRobson18) reported from Wallsend, England
I predict spurs to lose 5 -0 they are awful. @btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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M (@mstarmatt) reported
@bt_uk Haha! We had a better service with @TalkTalk than the fibre you installed. You also promised £100 when we signed up and now you’re refusing to activate the card that was sent. This offer is a #Scam #FalseAdvertising #BritishTeleCON
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Tony O'Rourke (@tonio_bonehead) reported
I have to say @bt_uk have some of the worst customer service now. 25 years of using them and this is the worst I've ever known. Guaranteed 100mb? I've only had 100mb totalling a few weeks over the course of 7 months. Still not fixed despite 4 engineers coming out. Awful really.
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M (@mstarmatt) reported
@bt_uk @RobHPayne Absolutely shocking service from BT, it should be expected
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Josh Owens-Winn (@joshowenswinn) reported
@bt_uk please help?
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Robbo (@kcpshaggydoo) reported
@Teditu @btsport She’s bloody awful
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Shaun Smith (@shaun_smith26) reported
Anyone else having issues with #btsport constantly lagging and buffering?
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Lisa Broughton (@LjBroughton) reported
@bt_uk Yes it's been hell. Using mobile with unstable signal. Paid lots of money for extra mobile data as I rely on it for bereavement admin. Hotspot doesn't work. Phone and wifi was wrongly cut off and spent hours on phone to you. No reconnection until Wednesday Thur. Nightmare.
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Katieeeeeeeeeeeee 👻 (@SewScandalous) reported
@bt_uk I don't know, I've never tried to sign up for by broadband before, how would I know if its a new development or not?
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Sam Horobin (@mtattoo99) reported
@bt_uk Service is ok at the minute it just came away from the wall and raw plugs came out as well I am a bt customer
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Sophie Smith (@notnorm90) reported
@BTCare can anyone help me? I’m getting fobbed off big time! Took £500 off me and still can’t sort my bills and accounts, if I had known I was going to have this much trouble I would have never signed up! Told one price and put me on another, I’m fuming