BT (British Telecom)

BT (British Telecom) Outage Report in Newburn, Newcastle upon Tyne, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newburn, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newburn, Newcastle upon Tyne, England 12/23/2024 21:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (9%)

    Phone (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newburn, Newcastle upon Tyne, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Chester-le-Street, Washington, Cramlington, Hebburn, Blyth, Consett, Stanley and North Shields.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Internet
United KingdomChester-le-Street Internet
United KingdomWashington TV
United KingdomCramlington Internet
United KingdomWashington Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Newburn, England

Latest outage, problems and issue reports in Newburn and nearby locations:

  • gman_hughes 🐢gman scouser Hughes 😬☠️ (@gman_hughes) reported from Ryton, England

    @bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔

  • MrsP1001 MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.

  • MrsP1001 MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.

  • foslar71 Peter Foster (@foslar71) reported from Consett, England

    Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right

  • JulieGal1234 Julie Gallagher (@JulieGal1234) reported from Longbenton, England

    @bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.

  • calthomson10 Callum Thomson (@calthomson10) reported from Newburn, England

    @btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.

  • RiskManager01 John McLackland (@RiskManager01) reported from Walker Gate, England

    @CCriadoPerez @McAfee_Help @bt_uk Although I have never encountered any virus/mail ware problem for any Mac, you should be able to delete MacAfee files from the Library and Preference Folder.

  • laaurenmoore94 lauren moore (@laaurenmoore94) reported from Newcastle upon Tyne, England

    Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂

  • andydeltic andy (@andydeltic) reported from Gateshead, England

    @bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @Cazza7 @btsport That’s crap. 🤬

  • Andyburness2 Andy burness (@Andyburness2) reported from Longbenton, England

    @btsport Turn ur phone on silent u stupid old prick

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk And I NEVER get 4g. Lucky to get 3g!

  • HarrymBarham Harry Barham (@HarrymBarham) reported from Newcastle upon Tyne, England

    Oh dear @bt_uk… Offered a new contract twice, but my acceptance has been ignored then was supposed to be transferred on a call today but the transfers are broken so was given a direct number…. for the wrong department, who are now panicking because they’re getting random calls

  • d4rryl23 Darryl Arnett (@d4rryl23) reported from Chester-le-Street, England

    @bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • lesleypart Lesley Partington (@lesleypart) reported

    Absolutely unbelievable that we have been having fault after fault with @BT(@bt_uk) and they can’t send an engineer as they haven’t got the communications to contact them! They can’t say when they will be able to contact anyone either. Priceless. Atrocious service on every level.

  • lesleypart Lesley Partington (@lesleypart) reported

    @bt_uk Why can’t @bt-uk communicate with their engineers or line managers? What chance has the customer got of receiving adequate communications from you?

  • ElliottCJC_ |Elliott| (@ElliottCJC_) reported

    @England @bt_uk @Kalvinphillips Not bad for an AvErAgE player!

  • duckworth_6 James “ducky” Duckworth (@duckworth_6) reported

    @bt_uk absolute disgraceful service from you guys! Supposed to have broadband and TV set up on 4/5/21! Open reach work was not done properly to connect property as the engineer could not install this morning! My partner is keyworker nurse who works from home, unacceptable!

  • peterarcheruk Peter “Skippy Lewis” Archer 🏴󠁧󠁢󠁷󠁬󠁳󠁿🎸 (@peterarcheruk) reported

    @bt_uk Hello! Yeah, tried that and got a “No channel” message. I’ve reset the box by holding the button down until it reset, but it’s made no difference 🙁

  • jonathantullett Jonathan K. Tullett (@jonathantullett) reported

    @btbusinesscare No help needed. I just think we should be encouraging the use of apps other than @WhatsApp.

  • purementalman bryan thomson (@purementalman) reported

    @bt_uk am not happy because i pay £40 a month for internet to get a max of 32mb, yet someone 2 miles down the road with fibre gets 140mbs for cheaper, because i stay in a sma village were low down on the priorty for fibre, complete scam if you ask me

  • lesleypart Lesley Partington (@lesleypart) reported

    @bt_uk Atrocious service as these appointments are not fulfilled due to getting ‘lost’ in the system. Clearly customer service is not important at all to bt.

  • Kev_Fahey KevFahey (@Kev_Fahey) reported

    IT'S MONDAAAAAAAAAAAAAAY!!! Which means, hopefully my new @bt_uk smart hub arrives and @WeAreOpenreach engineers fix my line! Postman has been and no hub yet... Pray for me plz🙏🏻

  • MoNurk91 Mo (@MoNurk91) reported

    @bt_uk I’ve had a Full Fibre outage since the morning. Spoke to someone on the phone who advised it’s an area outage and that I’d be able to track the fault online but when I log into my BT account it doesn’t show any faults??? Also service status claims there no faults… strange