BT (British Telecom) Outage Report in Newburn, Newcastle upon Tyne, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Newburn, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (16%)
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Wi-fi (14%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Newburn, Newcastle upon Tyne, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, North Shields, Gateshead, Chester-le-Street, Washington, Whitley Bay, Blyth, Hebburn, Consett and Bedlington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
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| Newcastle upon Tyne |
Wi-fi | |
| North Shields |
Internet | |
| Gateshead |
Internet | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Newburn, England
Latest outage, problems and issue reports in Newburn and nearby locations:
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.
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Stuart Wannop
(@QlikStu) reported
from
Walker Gate, England
@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
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Julie Gallagher
(@JulieGal1234) reported
from
Longbenton, England
@bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Newcastle upon Tyne, England
@bt_uk My phone network is EE
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andy
(@andydeltic) reported
from
Gateshead, England
@bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks
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🐢gman scouser Hughes 😬☠️
(@gman_hughes) reported
from
Ryton, England
@bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔
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gary littlemore
(@glne12) reported
from
Longbenton, England
Terrible @btsport sort it out
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk And I NEVER get 4g. Lucky to get 3g!
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shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@Cazza7 @btsport That’s crap. 🤬
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lauren moore
(@laaurenmoore94) reported
from
Newcastle upon Tyne, England
Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.
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Tayler
(@taylersant) reported
from
Newburn, England
@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
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heather potts
(@heatherpott) reported
from
Walker Gate, England
@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
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Alastair Smith
(@baldymanali) reported
from
Gateshead, England
@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
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Andy burness
(@Andyburness2) reported
from
Longbenton, England
@btsport Turn ur phone on silent u stupid old prick
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Darryl Arnett
(@d4rryl23) reported
from
Chester-le-Street, England
@bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do
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gemma liddell
(@gemlids) reported
from
Guide Post, England
@bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Barbara Gleave
(@ChouetteWirral) reported
@bt_uk If @bt_uk had not told EE to stop our broadband way before BT could start our service, we might be able to use our computers and watch Netflix.
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Barry Sandles
(@Bazrah) reported
@bt_uk Losing connection at least 5 times per day. Not WI-FI but broadband. It’s only down for about a minute at a time, but completely ruins watching live sport.
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Lisa Harding
(@SketchLisa) reported
Day 6 and no @bt_uk broadband and still no resolution or answer.
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Abvern
(@abivernall) reported
@bt_uk Appalling treatment from BT. Moved apartment end of October. BT promised wifi for 16/11. No joy. Then promised 03/12. No joy. Now got an email saying they will contact me on 20/12. No way of replying to email and in the meantime my online business is going down the drain. Awful!
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Doug Thomson
(@dugthomson) reported
@bt_uk Yes, was reported yesterday after broadband went down, hybrid system was working but that failed this afternoon. They are left relying on mobiles which, for a couple in their 70s is ridiculous. My father in law is on oxygen 24/7 so they need a reliable phone line 24/7 as well
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Lisa Harding
(@SketchLisa) reported
@WYSIW @bt_uk Not as far as I am aware. The whole thing just died every 5-10 minutes. It’s been going on since October and they couldn’t care less so I’ve raised a complaint with the ombudsman
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David Brownlow
(@dbrownlow62) reported
from
Limavady, Northern Ireland
@bt_uk Having ordered Full Fibre for my new address, one of your engineers will call to install it on Tues. Only problem is you've dispatched the new equipment to my old address TWICE! So if you don't sort this out, your engineer and I will not be very happy!
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Stu L
(@StueyL1) reported
@bt_uk Can you advise why after a customer complains about your service in an effort to improve it… all you do is send an email saying the complaint is closed without any explanation or feedback? Have you been taken over by talk talk or Virgin by any chance?
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Alex
(@Investing_Youth) reported
@bt_uk Hi - it says PayPal is an option but I am not seeing this when trying to pay the bill. Please can you check if this is a known issue?
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✨ Jessica grimshaw ✨
(@JessicaGBlogs) reported
@bt_uk Hi, when I go on this link, the chat button does not appear for the online service? I will call today but I can see lots of tweets from other customers with the same issue - is there a problem with the 4g hub at the moment? It connects for 3 minutes then stops working