BT (British Telecom)

BT (British Telecom) Outage Report in Newburn, Newcastle upon Tyne, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newburn, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newburn, Newcastle upon Tyne, England 04/01/2025 16:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newburn, Newcastle upon Tyne, England

The most recent BT (British Telecom) outage reports came from the following cities: Hebburn, Newcastle upon Tyne, Consett, Gateshead, Bedlington, Blyth, Chester-le-Street, Cramlington, Wallsend and Stanley.

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City Problem Type Report Time
United KingdomHebburn E-mail
United KingdomNewcastle upon Tyne Internet
United KingdomConsett TV
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Newburn, England

Latest outage, problems and issue reports in Newburn and nearby locations:

  • joshybanyard Josh Banyard ⚫⚪⚫⚪ (@joshybanyard) reported from Longbenton, England

    Anyone got a @btsport LOGIN I can borrow for the #nufc match? 🙏🏼 #shybairnsgetnowt

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @bt_uk It’s down on all platforms I’m trying to log into except my iPhone which I don’t log out of…

  • dellynel niall (@dellynel) reported from Seaton Delaval, England

    @bt_uk we just tried to cancel @bt tv and internet today as the prices have been put up only to be told we are tied in until the New Year or it will cost us £600 Yearly fixed term contract can't cancel complete and utter con

  • 1ONEBOBBYROBSON davidnufc22 (@1ONEBOBBYROBSON) reported from Dunston, England

    who ******** is that idiot commentator on #btsport @btsport she hasnt got a clue #NUFC

  • JayT_NE JayT (@JayT_NE) reported from Whitley Bay, England

    @bt_uk is Internet down NE30

  • Markberry89 Mark Berry (@Markberry89) reported from Guide Post, England

    @bt_uk internet is the absolute WORST of them all!!!

  • SmarProcurement David Hall (@SmarProcurement) reported from Whitley Bay, England

    For me @btsport have taken the mantle from @talkSPORT for the worst cricket coverage. Matt Smith is a good football presenter but is clearly not a cricket follower and the commentary they are using from Fox is terrible. If @bbctms can send their to team to Australia why not BT?

  • nickcubs70 nick (@nickcubs70) reported from Whitley Bay, England

    ******* hell @btsport you’ve been absolutely dreadful. The worst thing about tonight for sure.

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @bt_uk I can’t wait for next month when I get another bill for a service I cancelled in January

  • andrew14ad Andrew Davis (@andrew14ad) reported from Newcastle upon Tyne, England

    @msmith850 @btsport Never in doubt they are back

  • MarkMowbrayNE Mark Mowbray (@MarkMowbrayNE) reported from Blyth, England

    Not only is the @bt_uk wifi poor on my smart hub 2 but the lack of channels available is terrible. BT need to sort this out and expand the available WiFi channel choice to prevent neighbours clashing

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @bt_uk I’m still down on all platforms (apart from my iPhone which I don’t log out of)

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @btbusinesscare I moved house in December, you failed to move my Internet so spectacularly that mid January I cancelled the non existing internet. I’ve been sent bills in February & March that I’ve had to phone about. Im just trying to warn other people how bad your service is.

  • ChaneyMichael Michael Chaney (@ChaneyMichael) reported from Dunston, England

    @gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @bt_uk the worst service in the UK. I’m still getting bills for a service I stopped in January. Absolutely shambolic. I stopped being a customer 3 months ago yet here I am on hold to BT. What a joke.

  • 66_mazza Mazza 66 (@66_mazza) reported from Walker Gate, England

    @bt_uk PLEASE HELP I haven't even joined you yet (30th) and unable to even activate account...believe me I've had my DOB for 56yrs!!!& 100% know name of my first pet!not impressed!😫

  • Raring2goNewcas Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…

  • andyb7274 Andy Brown (@andyb7274) reported from Bedlington, England

    @MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃

  • SoSureSewell sewellpaul@lfc (@SoSureSewell) reported from Newcastle upon Tyne, England

    Shocking service from @bt_uk. No compassion at all from you as a company. Lost my job & my home and now you want to destroy my credit scores. Nearly £500 charges for leaving early. 8 months in to a 24 month contact does not seem fair to me 😥😥

  • charming_man_ Tory 1 (@charming_man_) reported from Newcastle upon Tyne, England

    @bt_uk can we have an update on the outage Middlesbrough TS5

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Rubyroo14 Angela Kelly (@Rubyroo14) reported

    @bt_uk Hi, I have an intermittent fault where broadband and landline drop out for a few minutes, several times a day. I’ve done online diagnostics and it isn’t finding a problem, can I report a fault via yourselves?

  • IvoSidric SidricIvo (@IvoSidric) reported

    @bt_uk This number was a waste of time. I got a voice message saying I need to send a message and give my landline number. I DON'T HAVE A LANDLINE NUMBER. Fibre now down for 7 days. You are taking the definition of CBA to whole new levels.

  • JayR_Xx Jay 🏳️‍🌈 (@JayR_Xx) reported

    @Mirca81 @bt_uk Is this thing common in the UK? Lost touch with a friend 10 days ago (which is extremely uncharacteristic)… he was having internet issues sat the 2nd, dropped off around 5pm gmt and have not hear from since…

  • Mirca81 mira pitkin (@Mirca81) reported

    @bt_uk Hi, I am trying to connect with you as my broadband has not worked properly for a month and not been fixed yet. who can help?

  • ClaireD16 Claire Smith (@ClaireD16) reported

    @bt_uk how, in the name of all that is holy, can I contact BT openreach? Still waiting for broadband 3 weeks after it was supposed to be connected. @SkyHelpTeam are blaming Openreach but the problem just isn’t being fixed 🤬

  • hscrutton helen reid (@hscrutton) reported

    @bt_uk Just had an email about this digital voice. We have NO mobile signal so you’re saying if broadband goes down I can’t call 999? Sounds really useful!!!!

  • Kheldar125 Kheldar125 (@Kheldar125) reported

    @bt_uk what’s the deal with loyal customers not being offered the same packages as new customers? Looking at the 500 fiber with no landline £45.99 for new, when I login to upgrade my current package £69.99. Where’s the incentive to stay?

  • gazza9989 Gaz Davies (@gazza9989) reported

    @Luke_FFF @bt_uk Don’t know situation but Virgin won’t let you down @virginmedia

  • chaymottley chay mottley (@chaymottley) reported

    @bt_uk not sure if the dm is working but I’m a new customer and had a cancelled order before getting the right one and BT have performed two hard searches on my credit scores. I need one removed but the agent on the phone refused to help me

  • ClaireD16 Claire Smith (@ClaireD16) reported

    @bt_uk Ok well our sellers used Openreach and Sky until the day we moved in. And whilst I am glad you have successfully escalated with Openreach, it would seem that Sky don’t enjoy the same relationship. And as the end customer I don’t care whose fault it is - I just want it fixed