BT (British Telecom)

BT (British Telecom) Outage Report in North Gosforth, Newcastle upon Tyne, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in North Gosforth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in North Gosforth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in North Gosforth, Newcastle upon Tyne, England 04/02/2025 08:00

April 02: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near North Gosforth, Newcastle upon Tyne, England

The most recent BT (British Telecom) outage reports came from the following cities: Hebburn, Newcastle upon Tyne, Consett, Gateshead, Sunderland, Bedlington, Morpeth, South Shields, Blyth, Chester-le-Street, Ashington, Cramlington, Wallsend and Stanley.

Loading map, please wait...
City Problem Type Report Time
United KingdomHebburn E-mail
United KingdomNewcastle upon Tyne Internet
United KingdomConsett TV
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near North Gosforth, England

Latest outage, problems and issue reports in North Gosforth and nearby locations:

  • Andyburness2 Andy burness (@Andyburness2) reported from Longbenton, England

    @btsport Turn ur phone on silent u stupid old prick

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @Cazza7 @btsport That’s crap. 🤬

  • JulieGal1234 Julie Gallagher (@JulieGal1234) reported from Longbenton, England

    @bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.

  • WASNAPPER Martin (@WASNAPPER) reported from Whitley Bay, England

    2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved

  • glne12 gary littlemore (@glne12) reported from Longbenton, England

    Terrible @btsport sort it out

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?

  • baldymanali Alastair Smith (@baldymanali) reported from Gateshead, England

    @bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted

  • timhardinguk Tim Harding (@timhardinguk) reported from Whitburn, England

    @bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless

  • stevewallwork Steve Wallwork (@stevewallwork) reported from Annfield Plain, England

    @lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.

  • QlikStu Stuart Wannop (@QlikStu) reported from Walker Gate, England

    @bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.

  • AdvancedIFA Advanced IFA Ltd (@AdvancedIFA) reported from Boldon Colliery, England

    @btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????

  • gemlids gemma liddell (@gemlids) reported from Guide Post, England

    @bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Newcastle upon Tyne, England

    @bt_uk My phone network is EE

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk And I NEVER get 4g. Lucky to get 3g!

  • heatherpott heather potts (@heatherpott) reported from Walker Gate, England

    @bt_uk please can you respond to my complaint ASAP #poorcustomerservice

  • gman_hughes 🐢gman scouser Hughes 😬☠️ (@gman_hughes) reported from Ryton, England

    @bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔

  • taylersant Tayler (@taylersant) reported from Newburn, England

    @bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • EddlambEjl Educo (@EddlambEjl) reported

    @GavinWilliamson @bt_uk @bbcbitesize Are you going to threaten BBC with Ofsted if they don’t support education well enough?

  • ChloeRaccoon Chloe Cresswell (@ChloeRaccoon) reported

    @bt_uk Otherwise I can only assume someone is pretending to be BTBusiness, putting your name and URIs and phone numbers on SMSs. I fail to see what they would gain from this of course, given all the contact information on the messages is for BTBusiness.

  • FlackAlan Alan Flack 💙 (@FlackAlan) reported

    @bt_uk Yes I know, they are fixing it. But it is a continuous circle as they will fix it but not bury it deep enough so will only happen again soon, despite pointing the obvious out. Anything you can do around making the 4g wifi box available to those without fibre?

  • Silver_Rook SilverRook (@Silver_Rook) reported

    @bt_uk No we don't. We've been with several providers but since it's an @OpenreachHelp problem no one will do anything. Tbh I think it would require recalling entire estates. Most we get is 22mbit on fttc. We used to get 44mbit. But that dropped last year after New estates were built

  • FeelitWorking aka James Bond (@FeelitWorking) reported

    @bt_uk give me a shout when you're doing free line installation for broadband. I was a BT customer for years, after 2yrs with @virginmedia , @WeAreOpenreach cut the phone line down for "non-usage" while I was out! They did it to lots of people meaning we couldn't go back to BT.

  • SimonDenton2 Simon Denton (@SimonDenton2) reported

    @bt_uk you have only partially fixed our fault after 4 engineers visits and our scheduled call from customer service person Sam was not made today. You really don’t care for your customers do you?

  • RupertChandler Are you the Farmer? 🤬 白左🇭🇰 (@RupertChandler) reported

    @bt_uk How about you stop with this crap and get down to providing 1Gbe fibre to every UK address? BT ALL about profit Greedy, shoddy company that inherited a network and then milked it for every penny I connect to an exchange 1 mile away down 50 year old copper A TOTAL JOKE SERVICE

  • ChloeRaccoon Chloe Cresswell (@ChloeRaccoon) reported

    @bt_uk But don't worry, I'm sure in a few more days you'll SMS my O2 network phone telling me my phone is due for an upgrade, or my contract is running out, and I'll get to put in yet another complaint about where you'll tell me you can't do anything as I'm not your customer.

  • ChloeRaccoon Chloe Cresswell (@ChloeRaccoon) reported

    @bt_uk Their advise was to block your number, dispite, as the screen shot shows, you aren't sending with an attached number, so there's nothing I can block. So they suggested I go to O2 and ask them to block you, which hits the same issue, no number on the incoming messages.

  • boxmodz P-Dogg (@boxmodz) reported

    @bt_uk WiFi is not the same as internet speed, I have a gigabit network in my house but a 9 mbps internet connection (fttc) it’s just bt, open reach or whatever the call themselves way of trying to con you, don’t fall for it!!