BT (British Telecom) Outage Report in North Gosforth, Newcastle upon Tyne, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in North Gosforth, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in North Gosforth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near North Gosforth, Newcastle upon Tyne, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Cramlington, Washington, Stanley, Sunderland, South Shields, Ashington, Blaydon-on-Tyne and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Cramlington |
Phone | |
| Cramlington |
Phone | |
| Washington |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near North Gosforth, England
Latest outage, problems and issue reports in North Gosforth and nearby locations:
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!
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gary littlemore
(@glne12) reported
from
Longbenton, England
Terrible @btsport sort it out
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Alastair Smith
(@baldymanali) reported
from
Gateshead, England
@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
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heather potts
(@heatherpott) reported
from
Walker Gate, England
@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk And I NEVER get 4g. Lucky to get 3g!
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gemma liddell
(@gemlids) reported
from
Guide Post, England
@bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏
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Steve Wallwork
(@stevewallwork) reported
from
Annfield Plain, England
@lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.
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Julie Gallagher
(@JulieGal1234) reported
from
Longbenton, England
@bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.
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Tayler
(@taylersant) reported
from
Newburn, England
@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!
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Advanced IFA Ltd
(@AdvancedIFA) reported
from
Boldon Colliery, England
@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.
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Stuart Wannop
(@QlikStu) reported
from
Walker Gate, England
@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
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Martin
(@WASNAPPER) reported
from
Whitley Bay, England
2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved
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Tim Harding
(@timhardinguk) reported
from
Whitburn, England
@bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Newcastle upon Tyne, England
@bt_uk My phone network is EE
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Evelin Moule
(@evelinmoule) reported
@bt_uk Yes, even then. I still have no service.
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Daniel Raphael
(@Danielraphael1) reported
@bt_uk What about your phone lines? What about your missed engineer appointments? What about your terrible customer service? You haven’t been here at all today
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Mel
(@MelbyNature) reported
@bt_uk why is it the WiFi provided by your BT box is so shambolic I am unable to connect any devices from my room to it? Never used to have a problem so what has changed?
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Ruth Freedman
(@ruthdfreedman) reported
@bt_uk @BTCare the problem with my phone line persists. You have fobbed me off for years and years, you will not give me a contact to use until it is solved. you close the case repeatedly. Time to change provider I think
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Reshma✈
(@TheRealPakora) reported
@bt_uk I've just got off the phone with your team, and the order for the mini hub, which was meant to be on Thursday 21st October, never got put through. I feel like my account should be closely watched by someone, how can so many things go wrong?
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Jorel
(@JorelJBond) reported
@bt_uk Oh right okay, it is a technical issue on our iPhones even though everything else is okay 😓
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Serena Marchetta
(@SerenaEvelyn) reported
@bt_uk Hi Aisling. Thanks for your reply. I don’t know my landlord number unfortunately. I managed to get through to an adviser on your helpline who told me that it is an area issue. Really hoping it will be resolved soon as I have been without internet for the last couple of hours.
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Anne Ridley 🇪🇺 🇬🇧💙
(@AnneRidley12) reported
Dear Tweeterati HELP Contact @btbusinesscare & ask them to stop @BTGroup threatening credit status & ref to debt agency for account that doesn't exist 6months of stress. I know small for some but now at wits end @OmbudServices
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Craig Ferriman
(@CraigFerriman) reported
1/2 I cease to be astonished with @bt_uk for their gross ineptitude, rank discourtesy and poor communication towards a prospective customer. Moved into new home in mid-August and still have no Internet. When lodging a complaint it gets closed by them before even speaking to me…
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Anne Graham
(@AnnaGra65143872) reported
@jmtd_DWG @bt_uk Shocking sadly not surprising now after a week of trying to engage with BT. Lots of similar horror stories on social media. My property and street left in disrepair. If postie is injured at least the union will take them on. I am forced down legal route too for want of response.