BT (British Telecom) Outage Report in Dunston, Gateshead, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Dunston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dunston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Dunston, Gateshead, England
The most recent BT (British Telecom) outage reports came from the following cities: Chester-le-Street, Newcastle upon Tyne, Sunderland, Durham, Gateshead, South Shields, Blaydon-on-Tyne, Hebburn, Washington, Ryton, Cramlington, Stanley and Whitley Bay.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street |
TV | |
| Newcastle upon Tyne |
||
| Sunderland |
Internet | |
| Durham |
Internet | |
| Chester-le-Street |
TV | |
| Newcastle upon Tyne |
Community Discussion
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BT (British Telecom) Issues Reports Near Dunston, England
Latest outage, problems and issue reports in Dunston and nearby locations:
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Newcastle upon Tyne, England
@bt_uk My phone network is EE
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Philip Robinson
(@unclenobheadCB) reported
from
Shiremoor, England
Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬
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Stuart Wannop
(@QlikStu) reported
from
Walker Gate, England
@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)
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Dr Peter Hoare ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?
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Martin
(@WASNAPPER) reported
from
Whitley Bay, England
2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved
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Tim Harding
(@timhardinguk) reported
from
Whitburn, England
@bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless
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Advanced IFA Ltd
(@AdvancedIFA) reported
from
Boldon Colliery, England
@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
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heather potts
(@heatherpott) reported
from
Walker Gate, England
@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏
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Alastair Smith
(@baldymanali) reported
from
Gateshead, England
@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
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Tayler
(@taylersant) reported
from
Newburn, England
@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!
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gary littlemore
(@glne12) reported
from
Longbenton, England
Terrible @btsport sort it out
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Steve Wallwork
(@stevewallwork) reported
from
Annfield Plain, England
@lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk And I NEVER get 4g. Lucky to get 3g!
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Julie Gallagher
(@JulieGal1234) reported
from
Longbenton, England
@bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Todd
(@STodd_Images) reported
@bt_uk why no mobile signal in Hull area for 24 hours now? When is it going to work?
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PENDRAGOON
(@P3NDRAG00N) reported
So @bt_uk moved my activation date without telling me now I won't have Internet for another week and I have work Monday, great thanks @bt_uk this not how you treat new customers
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Margery Renoir
(@MargeryRenoir) reported
@bt_uk please can I switch to you guys? Currently with @virginmedia broadband who are providing shocking service to our street at N8 0AS. There's at least 16 of us who would like to switch, possibly more. #harringayladder
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dave
(@Impactdave) reported
@bt_uk Nope been trying to leave since April but there has been delays from open reach. Had an email today to say that “Openreach have now confirmed that the open cease order of your previous FTTC service has now been completed. We are now just waiting on the records being updated to
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Margery Renoir
(@MargeryRenoir) reported
@virginmedia Ha, not unless u can help me get out of my #virginmedia broadband contract? I'd like to switch to @bt_uk please. For past week, my street (N8 0AS), has had either no, or v slow internet and total denial by @virginmedia that there's an ongoing issue. & don't suggest that I call!
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Danni Powell
(@DanniPowell71) reported
@bt_uk Shocker! No known issues in your area Not really never ever known it say any different even when I have a confirmed problem...
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Tom Simmons
(@tomsimmons123) reported
@bt_uk Still no service at all after 6 days, no solution provided by @bt_uk, just continually shifting the ETA of service resumption. Only alternative was to upgrade, which is a pretty useless solution. #BTbroadband #BTdown
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🇩🇪🇬🇧🇪🇺 FBPE #FBPPR 💙
(@fliegerrick) reported
@TheCullObsidian @fleetstreetfox @BTCare I think the wire is the problem!
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dave
(@Impactdave) reported
@bt_uk how do I cancel by sport?
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Clare Fenwick
(@csf0961) reported
@bt_uk I reported it - thank you - they say my line is fine but I am still getting very slow internet speeds - I hope that it is because up grades are being done in the area to improve connectivity