BT (British Telecom) outages and service status in Dunston, England

Problems in the last 24 hours in Dunston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dunston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dunston, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Washington, Wallsend, Durham, and Gateshead.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	20 hours ago
Newcastle upon Tyne	Internet	6 days ago
Sunderland	Internet	6 days ago
Washington	Total Blackout	9 days ago
Wallsend	Phone	11 days ago
Newcastle upon Tyne	Wi-fi	14 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Dunston, England

Latest outage, problems and issue reports in Dunston and nearby locations:

• 
  Tim Fowler (@timlibrarian) reported 2 minutes ago from Bearpark, England

  @bt_uk broadband outage in DH77DD affecting *both* BT and Sky customers. According to Sky (your website doesn’t acknowledge it) since 11:30 last night. What’s going on?

• 
  Tim Fowler (@timlibrarian) reported 4 minutes ago from Bearpark, England

  @bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595

• 
  MrsP (@MrsP1001) reported 4 minutes ago from Chester-le-Street, England

  @bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.

• 
  Shahan Chowdhury™ © (@shahanchowdhury) reported 4 minutes ago from Newcastle upon Tyne, England

  @bt_uk My phone network is EE

• 
  Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported 6 minutes ago from Sacriston, England

  @bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).

• 
  MrsP (@MrsP1001) reported 6 minutes ago from Chester-le-Street, England

  @bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.

• 
  Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported 9 minutes ago from Sacriston, England

  @fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?

• 
  Tim Harding (@timhardinguk) reported 10 minutes ago from Whitburn, England

  @bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless

• 
  Andy burness (@Andyburness2) reported 10 minutes ago from Longbenton, England

  @btsport Turn ur phone on silent u stupid old prick

• 
  Martin (@WASNAPPER) reported 13 minutes ago from Whitley Bay, England

  2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved

• 
  Dave Miller #ButcherXiJinping #BBCFakeNews (@Sandancer60) reported 18 minutes ago from South Shields, England

  @MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.

• 
  Philip Robinson (@flipflops1982) reported 19 minutes ago from Shiremoor, England

  @bluther123 @neilben10112319 i am only watching the game, no highlights, no build up, no half time banter! @btsport have the worst football pundits in football history! #liverpoolvsTottenham #TOTLIV

• 
  Philip Robinson (@unclenobheadCB) reported 32 minutes ago from Shiremoor, England

  Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW

• 
  Gareth Miller (@geemiller71) reported 32 minutes ago from South Shields, England

  Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

• 
  Dr Peter Hoare ⌬ (Ph or pH? 🤔) (@PHoare1963) reported 33 minutes ago from Sacriston, England

  @PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?

• 
  Chris Dodds (@PapaDodds) reported 42 minutes ago from South Shields, England

  @bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.

• 
  Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported 43 minutes ago from Cramlington, England

  @bt_uk 1/2 Not that this will go anywhere. BT SH2 had massive issues with service. OR been out "Fixed line" still issues ring so service desk. Engineer planned visit. NO Show. So ring the service desk again, Got LB call centre. Woman put the phone down on me.

• 
  Dr Peter Hoare ⌬ (@PHoare1963) reported 48 minutes ago from Sacriston, England

  @BaseballBrit @btsport @MLB @Twitter To be fair @btsport are better than most other channels - usually two games a night on their ESPN channel. Too many Yankees and Red Sox games though and not enough @Rockies! @MLBTV just as bad - not equal coverage of all teams....🤔

• 
  David (@Ted202_) reported 53 minutes ago from Shiremoor, England

  @mrjakehumphrey @themichaelowen @Robbie9Fowler @LFC @LivEchoLFC @TheRedmenTV @TheAnfieldWrap @AnfieldHQ @btsport @ChampionsLeague Not bad when McManaman amassed about 11 of them

• 
  Stuart Wannop (@QlikStu) reported 59 minutes ago from Walker Gate, England

  @bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gary Banks (@Banksie_FB5) reported 6 minutes ago

  @bt_uk I was told, on Sun, that it was planned 2b here Mon. Then told Mon it was planned 2b here Tues. Now told tomorrow. If the engineer had tested his work before he left I may not have been in this position! Now I’ve had to cancel a job of work “in case” this persists! #unacceptable

• 
  Mo B (@M300bt3) reported 8 minutes ago

  @palmersears @bt_uk I have the same issue, on going for several weeks. When will this be resolved. Can't see bills or any products, requested a paper bill over a week ago and still haven't received that either. @bt_uk

• 
  Kenta (@nemurikyosirou) reported 11 minutes ago

  @bt_uk If you cannot resolve this here/via DM, issue a "Deadlock Letter" immediately so I can take this case to the Communications Ombudsman.

• 
  Rhonda 💙 🇺🇦 🏳️‍🌈🏳️‍⚧️ (@rhondawainman) reported 12 minutes ago

  @bt_uk Tried that and the customer service agents kept cutting me off. Waste of bloody time.

• 
  Darren Lloyd (@darrenglloyd) reported 13 minutes ago

  @bt_uk can you provide best contact to make a complaint please. I am not a customer, however I am concerned about a recent upselling tactic with my elderly vulnerable aunt when she phoned regarding a line issue.

• 
  Graeme Davis (@GraemeDavis) reported 13 minutes ago

  i’m trying and failing to report a broadband problem to @bt_uk - online is an endless loop to linecheck (fault found), chat message won’t open, phone sends to txt not a person, txt is a very long wait on a charged-for line. How does anyone ever contact BT?

• 
  keely (@keely490544) reported 15 minutes ago

  @bt_uk anyone got friends, family can;t use phone for calls this is BT complaint been submitted We will call you within the next few days on 01000****00 to discuss your complaint. If this is not your telephone number that your complaint relates to then please change it below

• 
  redginger44 (@redginger44) reported 20 minutes ago

  @bt_uk I have raised a complaint and you already wish to close it I can’t access my account and realise I am paying more for BT sport I don’t have the time to make phone calls and clearly I am not valued as a long standing customer I left EE for same reason.

• 
  Jon Chadwick (@JonD_Chadwick) reported 21 minutes ago

  @bt_uk BT email not working. Two phone calls, two completely different answers. Still not working

• 
  jpb0332 (@jb0332) reported 23 minutes ago

  BT / Open Reach Worst service ever! Internet service 3rd world Service appalling!! Make appointments to upgrade to full fibre & cancel without any reason or notification! No service at all!! Is there an alternative?? @bt_uk @WeAreOpenreach