BT (British Telecom)

BT (British Telecom) Outage Report in Dunston, Gateshead, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Dunston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dunston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Dunston, Gateshead, England 05/14/2025 09:40

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dunston, Gateshead, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Sunderland, North Shields, Gateshead, Chester-le-Street, Durham, Washington, Whitley Bay, Hebburn, Consett and South Shields.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne E-mail
United KingdomNewcastle upon Tyne Wi-fi
United KingdomSunderland Internet
United KingdomNorth Shields Internet
United KingdomGateshead Internet
United KingdomGateshead Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Dunston, England

Latest outage, problems and issue reports in Dunston and nearby locations:

  • 66_mazza Mazza 66 (@66_mazza) reported from Walker Gate, England

    @bt_uk please may I have a new telephone?Im a new customer & my old handset is no longer compatible!🤞🙏

  • 66_mazza Mazza 66 (@66_mazza) reported from Walker Gate, England

    @bt_uk PLEASE HELP I haven't even joined you yet (30th) and unable to even activate account...believe me I've had my DOB for 56yrs!!!& 100% know name of my first pet!not impressed!😫

  • LeeJarraHackle Lee Hughes (@LeeJarraHackle) reported from South Shields, England

    Greedy @bt_uk , Greedy @SkySports how many more pubs have pulled out with your ££££ price hike hang your heads in shame

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    @bt_uk you have 45 mins to meet the 10-12 appointment. That I took the day off for. Defo looks like I'm going to be a @virginmedia customer soon.

  • 1ONEBOBBYROBSON davidnufc22 (@1ONEBOBBYROBSON) reported from Dunston, England

    who ******** is that idiot commentator on #btsport @btsport she hasnt got a clue #NUFC

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @btbusinesscare I moved house in December, you failed to move my Internet so spectacularly that mid January I cancelled the non existing internet. I’ve been sent bills in February & March that I’ve had to phone about. Im just trying to warn other people how bad your service is.

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    When I go to hell. I know what's waiting for me. It's the guys and girls at #BT billing. And I'm destined to unravel the web of **** for all eternity. @bt_uk

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    @bt_uk broadband outage in DH77DD affecting *both* BT and Sky customers. According to Sky (your website doesn’t acknowledge it) since 11:30 last night. What’s going on?

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @bt_uk the worst service in the UK. I’m still getting bills for a service I stopped in January. Absolutely shambolic. I stopped being a customer 3 months ago yet here I am on hold to BT. What a joke.

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    @bt_uk Listen. It's an ongoing joke. There isn't one company I've worked for where it's not an issue. 30% of my time is dealing with billing. I'll use my account team. Just wanted to vent.

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    @bt_uk 1/2 Not that this will go anywhere. BT SH2 had massive issues with service. OR been out "Fixed line" still issues ring so service desk. Engineer planned visit. NO Show. So ring the service desk again, Got LB call centre. Woman put the phone down on me.

  • nickcubs70 nick (@nickcubs70) reported from Whitley Bay, England

    ******* hell @btsport you’ve been absolutely dreadful. The worst thing about tonight for sure.

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    @bt_uk No. As I've proved all I needed was a new hub. After being a BT customer for 20+ years. I'm looking forward October when my contract finishes. You have a good day.

  • SoSureSewell sewellpaul@lfc (@SoSureSewell) reported from Newcastle upon Tyne, England

    Shocking service from @bt_uk. No compassion at all from you as a company. Lost my job & my home and now you want to destroy my credit scores. Nearly £500 charges for leaving early. 8 months in to a 24 month contact does not seem fair to me 😥😥

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @bt_uk I can’t wait for next month when I get another bill for a service I cancelled in January

  • dellynel niall (@dellynel) reported from Seaton Delaval, England

    @bt_uk we just tried to cancel @bt tv and internet today as the prices have been put up only to be told we are tied in until the New Year or it will cost us £600 Yearly fixed term contract can't cancel complete and utter con

  • wilko1999 Angela Wilkinson🍃💚🍃 (@wilko1999) reported from Whitburn, England

    @bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.

  • yeritchie Yvonne Ritchie #against hate, corruption, Brexit (@yeritchie) reported from Prudhoe, England

    @btsport Why is the stream buffering on Android?? Never had issue before.

  • JayT_NE JayT (@JayT_NE) reported from Whitley Bay, England

    @bt_uk is Internet down NE30

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • scottww29 Scott Wilson (@scottww29) reported

    @bt_uk hopefully get my line connected tomorrow from openreach after months of waiting and complaining but still wont have a broadband due to an internal fault from BT so no working service until new year. Thanks again BT.

  • ChildCofe Child Victim of the CofE (@ChildCofe) reported

    @btbusinesscare Your message seems to have suddenly disappeared. It popped up, I was just about to answer it and it disappeared. Is BT having internet issues or is it my line?

  • hellzbellz84 Helen Hall (@hellzbellz84) reported

    @bt_uk your internet is a sham. Drop in service throughout Christmas and today, we can’t even watch a film without it buffering. Consider we pay £40 a month to you, I think a response would be nice. Husband working from home also and it’s affecting him also

  • ChildCofe Child Victim of the CofE (@ChildCofe) reported

    @btbusinesscare Hi Chris, thought I had cracked it and got through on the envelope page, then suddenly it all went blank. Any ideas? Are you getting my message or has your internet gone down?

  • PhilKerry6 Phil Kerry (@PhilKerry6) reported

    @bt_uk I have just spent one hour using your message service, one hour and got absolutely nowhere. I have managed to raise a complaint although I don't expect that it will help at all

  • ChildCofe Child Victim of the CofE (@ChildCofe) reported

    @bt_uk Hello Sean, Thanks for your message. I don't want to delete any messages whilst the problem still hasn't been solved because how can we discuss this otherwise?

  • Allchanges Hat Tottins 🇺🇦 ⚖️ 🐋🪸🕊🌿 (@Allchanges) reported

    @GeorgeMonbiot @bt_uk A few years back btinternet in its wisdom deleted all my emails even though I was paying for the service. Many were important. Their customer service is absolute pants. They couldn’t have cared any less.

  • redballoons97 Sons of Speed 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@redballoons97) reported

    I can now add @bt_uk to the list of companies with appalling customer service. Trying to sort out my elderly parents fibre broadband in their remote farm in Wales, from my base in Ireland. I placed the order on their behalf but their call staff won't talk to them because order...

  • AnxietyBlob ✨Anxiety girl!✨ (@AnxietyBlob) reported

    @bt_uk Hi, checked the link and it says no issues. Txt the number and it says there is an issue. So which is it? Is it just my house or the whole area?

  • rosanneb_n Rosanne BN (@rosanneb_n) reported

    @bt_uk And i imagine it doesn’t help get the fault fixed if the engineers don’t turn up to fix it… three times….