BT (British Telecom) Outage Report in Stanley, County Durham, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Stanley come from postal codes DH9.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stanley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 03: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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E-mail (8%)
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Phone (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Stanley, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Durham, Gateshead, Stanley, North Shields, Chester-le-Street, Washington, Whitley Bay and Hebburn.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Durham |
Wi-fi | |
| Sunderland |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Stanley, England
Latest outage, problems and issue reports in Stanley and nearby locations:
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@bt_uk It’s down on all platforms I’m trying to log into except my iPhone which I don’t log out of…
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Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
@BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.
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David Hall
(@SmarProcurement) reported
from
Whitley Bay, England
For me @btsport have taken the mantle from @talkSPORT for the worst cricket coverage. Matt Smith is a good football presenter but is clearly not a cricket follower and the commentary they are using from Fox is terrible. If @bbctms can send their to team to Australia why not BT?
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Tory 1
(@charming_man_) reported
from
Newcastle upon Tyne, England
@bt_uk can we have an update on the outage Middlesbrough TS5
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Andrew Davis
(@andrew14ad) reported
from
Newcastle upon Tyne, England
@msmith850 @btsport Never in doubt they are back
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?
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Josh Banyard ⚫⚪⚫⚪
(@joshybanyard) reported
from
Longbenton, England
Anyone got a @btsport LOGIN I can borrow for the #nufc match? 🙏🏼 #shybairnsgetnowt
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏
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Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@bt_uk broadband outage in DH77DD affecting *both* BT and Sky customers. According to Sky (your website doesn’t acknowledge it) since 11:30 last night. What’s going on?
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Philip Robinson
(@unclenobheadCB) reported
from
Shiremoor, England
Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@bt_uk I’m still down on all platforms (apart from my iPhone which I don’t log out of)
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)
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Michael Chaney
(@ChaneyMichael) reported
from
Dunston, England
@gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ian F
(@Gunnerian) reported
If you're earning a fortune as a so called expert pundit for @btsport surely you should know when VAR checks an incident Glenda Hoddle?#CRYLIV
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Joglaresa & Belinda Sykes
(@_Joglaresa) reported
@bt_uk Expedite the issue! I have been in contact (as you 'suggest') EVERY SINGLE DAY THIS WEEK. And I am on the phone to them right now. I want every precious hour of the rest of my life NOT to be wasted calling you! If you won't send a working sim, send a burner phone or something!
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𝕨𝕚𝕝𝕊𝕆ℕ
(@c_wilson1981) reported
@btsport can you help please my app is asking me to subscribe but I've paid up until next month
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PaulStPancras ⌛#NHS #COP26 #Rejoin #NoHS2 🇪🇺 ©™
(@paulstpancras) reported
@AgiBergman @AnyVan @bt_uk We're with Vodaphone for broadband, but also use different mobile providers. We found Virgin broadband a rip off and EE, due to links with BT, a disappointment. We'd both been with T-Mobile and Orange for a decade but EE/BT sucks. We use GiffGaff, Voxi, 3 & Vodaphone mobile. 😎
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RaffertyRy
(@RaffertyRy) reported
@alisonleary1 @bt_uk @OpenreachHelp On 4th & 5th occasion, I went down, put plastic sack over manhole, then t'cover on top. Stopped the problem, until subsequent times they did temp repairs & again left cover off afterwards...Different engineer each time; no history of fault ever passed on 🙄 Worst firm in Europe
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Aidan McKay
(@agmckay) reported
@bt_uk hi, my router light is blue but no devices can find the network? Can you help please.
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Ed Leighton
(@edl67) reported
@bt_uk upgraded broadband on Monday. Not worked since Tuesday am. Engineers visits, 2 hubs tried. Hours spent on the phone. Currently in q for 50mins. Very poor. Time to switch supplier I think.
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mark duckett
(@markduc80750750) reported
Why is it @OpenreachHelp is showing FTTP is available at my address but @bt_uk is saying it’s not live so unable to take orders yet smaller independent companies are accepting orders not very good customer service
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Em
(@Em26831607) reported
@btsportfootball @btsport how is @paddypower faster than you by 2 mins this is poor the bf sports app is slow
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Agnes Bergman
(@AgiBergman) reported
Anyone can suggest a good internet provider please? @bt_uk does not pick up the phone after 1.5 hrs I need a working internet and phone service in my new property. We have a BT Openreach box.