BT (British Telecom) Outage Report in Stanley, County Durham, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stanley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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E-mail (13%)
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Wi-fi (13%)
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Phone (10%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Stanley, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Sunderland, South Shields, Durham, Chester-le-Street, Gateshead, Hebburn, Whitley Bay and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Stanley, England
Latest outage, problems and issue reports in Stanley and nearby locations:
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davidnufc22
(@1ONEBOBBYROBSON) reported
from
Dunston, England
who ******** is that idiot commentator on #btsport @btsport she hasnt got a clue #NUFC
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JayT
(@JayT_NE) reported
from
Whitley Bay, England
@bt_uk is Internet down NE30
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sewellpaul@lfc
(@SoSureSewell) reported
from
Newcastle upon Tyne, England
Shocking service from @bt_uk. No compassion at all from you as a company. Lost my job & my home and now you want to destroy my credit scores. Nearly £500 charges for leaving early. 8 months in to a 24 month contact does not seem fair to me 😥😥
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Paul Mackie
(@paulmac708) reported
from
Consett, England
@bt_uk Don't suppose you're having any issues in the Consett area are you? My internet connection just disappeared
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Stephen Davies
(@man_of_gwent) reported
from
Harlow Hill, England
Absolutley shocking customer service from @bt_uk. Left hand not speaking to right hand resulting in my service cancellation. Nothing but issues from start to finish! My advice - steer clear
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andy
(@andydeltic) reported
from
Gateshead, England
@bt_uk Morning folks, I’ve lost my full fibre connection. I’ve logged it etc via the website. Is there an issue at the exchange or is this scheduled maintenance? Thanks in advance Andy
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Lee Hughes
(@LeeJarraHackle) reported
from
South Shields, England
Greedy @bt_uk , Greedy @SkySports how many more pubs have pulled out with your ££££ price hike hang your heads in shame
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Teddy
(@Martin756901511) reported
from
Newcastle upon Tyne, England
Hi @bt_uk, I moved in my new house two weeks today and I still have no internet and your doing nothing to fix it. I have had to cancel Sky twice and they are booked this Friday. I would like this sorted with an engineer visit tomorrow.
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Chris Tindall
(@chewytheleftie) reported
from
Gateshead, England
@bt_uk the worst service in the UK. I’m still getting bills for a service I stopped in January. Absolutely shambolic. I stopped being a customer 3 months ago yet here I am on hold to BT. What a joke.
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Mazza 66
(@66_mazza) reported
from
Walker Gate, England
@bt_uk please may I have a new telephone?Im a new customer & my old handset is no longer compatible!🤞🙏
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Yvonne Ritchie #against hate, corruption, Brexit
(@yeritchie) reported
from
Prudhoe, England
@btsport Why is the stream buffering on Android?? Never had issue before.
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David Mellstrom
(@davidmellstrom) reported
from
Whitley Bay, England
@btsport @btsportrugby @bt_uk trying to watch Newcastle Falcons v Bristol tonight on BT1, BT1HD and BTUltimate and all BT channels are jumping and stuttering. Is it just me, or is everyone having this problem. It's usually fine. Every other channel is unaffected.
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Chris Tindall
(@chewytheleftie) reported
from
Gateshead, England
@bt_uk I can’t wait for next month when I get another bill for a service I cancelled in January
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Jack Bell
(@jackbnufc) reported
from
Newburn, England
BT with the worst broadcast from presenters, commentators and broadcast itself (sound and video) woeful! #BTSport #MCINEW
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nick
(@nickcubs70) reported
from
Whitley Bay, England
******* hell @btsport you’ve been absolutely dreadful. The worst thing about tonight for sure.
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⚕ ᑕᕼᖇIS ⚕
(@kicka11) reported
from
Newcastle upon Tyne, England
@MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.
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Chris Tindall
(@chewytheleftie) reported
from
Gateshead, England
@btbusinesscare I moved house in December, you failed to move my Internet so spectacularly that mid January I cancelled the non existing internet. I’ve been sent bills in February & March that I’ve had to phone about. Im just trying to warn other people how bad your service is.
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@bt_uk broadband outage in DH77DD affecting *both* BT and Sky customers. According to Sky (your website doesn’t acknowledge it) since 11:30 last night. What’s going on?
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Mazza 66
(@66_mazza) reported
from
Walker Gate, England
@bt_uk PLEASE HELP I haven't even joined you yet (30th) and unable to even activate account...believe me I've had my DOB for 56yrs!!!& 100% know name of my first pet!not impressed!😫
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Gray
(@kevgray22) reported
@bt_uk We did that multiple times yesterday and made no difference, we also have the Hybrid connect and the speeds on that were awful too.
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Naomi
(@khaleesi_101) reported
My internet is still down. A huge service issue in the area. What did you do @bt_uk melt the cables? Dear lord.Avenge me people
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Neil Young
(@elderpegasus) reported
Gah, @bt_uk being rubbish again. Downstream sync speed has been dropping of late, meaning download speed is now lower than the much slower package we were on before. (And you have to keep an eye on this yourself, BT won't tell you they've accidentally merged your service)
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Kris
(@Kris08860201) reported
@bt_uk Last month I was told by Lesley R on this platform that she will put £10 credit to my account as I had several weeks of issues with internet- this credit is not applied and full monthly payment gone out of my bank account, this is really bad customer service! Why do you do this?
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Paul Thomas
(@PaulThomasXV) reported
@OpenreachHelp Dear @bt_uk I've been told to report it to you from @OpenreachHelp (both on Twitter and a conversation with an agent). PLEASE can one of you tell me the right place to report a faulty drop wire? It goes out in heavy rain so difficult to report whilst it's down. Hanging wire also
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Kevin Gray
(@kevgray22) reported
@bt_uk I did, the speeds seem to be back to normal. Was there an outage yesterday?
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Nick Trumble
(@NickTrumble3) reported
@bt_uk Is anybody there? Because you seem to be hiding from any normal means of contact. This message pertains to the account of Mrs J Trumble t/as TCD Tain. A/c No: GP00725924 Complaint no: IMP109789142 Order No: 9BT22B42X2 Is there anybody there???
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JohnS
(@Sandgronian) reported
@bt_uk Great news just 10 days to fix a fault
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Alec Willis
(@alecwillis52) reported
@bt_uk No sorry that is no help either as we are not any benefits.I have had Sky n Lit offering me a better deal but unfortunately my contract with you does not run out untill next year.Openreach have done a lot of work around here lately n Lit full fibra available. Can u help.
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chippy/glory
(@ChippyGlory) reported
@sharoncanavar @bt_uk not only own but actually address the issues raised. In short do better than this example of poor customer service. If the staff say they work for BT then that deliberate attempt to deceive should be cause for the parent company to investigate.