BT (British Telecom) Outage Report in Crook, County Durham, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Crook, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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Wi-fi (15%)
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E-mail (12%)
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Phone (9%)
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Total Blackout (5%)
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TV (2%)
Live Outage Map Near Crook, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Darlington, Chester-le-Street, Barnard Castle, Newton Aycliffe, Durham, Bishop Auckland, Spennymoor, Stanley and Consett.
| City | Problem Type | Report Time |
|---|---|---|
 Darlington |
Internet | |
| Chester-le-Street |
Internet | |
| Chester-le-Street |
Internet | |
| Barnard Castle |
||
| Chester-le-Street |
Internet | |
| Chester-le-Street |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Crook, England
Latest outage, problems and issue reports in Crook and nearby locations:
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Chris Wilks
(@1972wilksy) reported
from
Chilton, England
@bt_uk @BTCare Hi. Got problem with my broadband which one of your advisers told me on the phone is getting fixed. But I'm not getting unlimited 4g that I should be getting on my halo account. Spoke to 2 advisors and still hasn't been sorted despite them both promising to
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Daniel Jenks
(@DanielJenks89) reported
from
Sunderland Bridge, England
@bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?
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X-CEL Solutions
(@X_CELsolutions) reported
from
Darlington, England
Can you give me some technical advice please @bt_uk I'm wanting to connect a 2.4ghz wifi alarm security system to your Smart hub 2. Is it possible to separate your dual frequency to allow me to do this? #TechSupport #Advice #Help
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CushdelaCush
(@cushdela) reported
from
Darlington, England
Ahh Jenas shut ******** up... Was wondering how long it would take before the Bruce arse licking started! #NUFC #BTsport
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.
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Peter Foster
(@foslar71) reported
from
Consett, England
Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.
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Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
10+ years (probably more) of being a loyal @bt_uk @BTGroup customer and they couldn’t waive the early termination fee liable because my new move means I can’t transfer the contract to my temporary property. I will never use them again.
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Chris Wilks
(@1972wilksy) reported
from
Chilton, England
@bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
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Wrighty
(@MissLWrighty) reported
from
Darlington, England
What would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv
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Dr Peter Hoare ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?
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Helen Davis
(@hippodarlo) reported
from
Darlington, England
@btsport The dubbed crowd is awful, might as well watch FIFA 2020
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk And I NEVER get 4g. Lucky to get 3g!
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Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
A new development on the BT issue. Had a call following my Tweet from a person @bt_uk apologising for yesterday. Early termination fee waived, apology accepted and relationship restored. Both agreed that this wasn’t the way it should happen but impressed with the resolution.
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Steve Wallwork
(@stevewallwork) reported
from
Annfield Plain, England
@lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
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Darryl Arnett
(@d4rryl23) reported
from
Chester-le-Street, England
@bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lord Protector
(@LordProtector11) reported
@bt_uk The checks were done and nothing found hence the appointment being booked by the call handler It might help if you just admitted there was a problem and briefed your call handlers I soon found what the problem was on being able to access the community boards
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Emma Clark 💙
(@EmmaSophieClark) reported
Hi @bt_uk I opened a complaint on 20th April, was told 48hr call back. 5 days later I'm told there's a backlog, nothing can be done, no idea when it'll get sorted. Any help?
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Worcash
(@WorcAshes) reported
@bt_uk Continued poor service from yourselves. Now been waiting for three days for someone to contact me regarding an issue you class as urgent. Dread to think how long it would take if it wasn’t important. Get a grip please.
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Sara
(@zalvera) reported
@bt_uk Is there a broadband outage in BT33 0LW? Can't check on your website, in a caravan with one of those wifi hotspots, no landline number (that we know.)
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Justin 💙
(@WelshPrinters) reported
@bt_uk When @BBCXRay become involved, which they inevitably will given the huge amount of proof. I do wonder how many other people have been swindled in this way or may not even be aware, by what is wholly a purely BT driven issue?
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planet.bnm
(@BnmPlanet) reported
@btbusinesscare It is residential account . Only opened last April with disclosure that my lines are hacked have problem going for years. I aslo said that I will scream if BT lines are not secure which you advertise.... If you can trace me as only a few write to CEO ....
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Amanda Payne🏴🕯
(@PayneinGlasgow) reported
@bt_uk my Internet is down and your text bot says its an incident in my area. How can I find out how long it will be down? I'm supposed to be working. Thank you.
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Sally Sisson
(@sallysissoncom) reported
@bt_uk It is impossible to get through to your customer service. Multiple dropped calls, 30-minute wait for chat, 90 mins combined on hold... all unacceptable. Setup when we moved in 6 months ago was an absolute nightmare and it’s been nothing but poor service and mayhem ever since.
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Callum Mills
(@CallumENMills) reported
@bt_uk What's the craic with this unbreakable connection ? Haven't had any Internet all day it hasn't connect to EE once. Think we might hafto cancel if it doesn't do what it says.
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planet.bnm
(@BnmPlanet) reported
@bt_uk Solution Dee How about if I screen print a page and attach to the letter with details to the address and to Company registered address for you to pick and finally sort my account.