BT (British Telecom) Outage Report in Crook, County Durham, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Crook, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Crook, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Stanley and Crook.
| City | Problem Type | Report Time |
|---|---|---|
 Stanley |
Internet | |
| Crook |
Wi-fi | |
| Bishop Auckland |
TV | |
| Stanley |
Internet | |
| Barnard Castle |
Wi-fi | |
| Durham |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Crook, England
Latest outage, problems and issue reports in Crook and nearby locations:
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Darryl Arnett
(@d4rryl23) reported
from
Chester-le-Street, England
@bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do
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MrsP
(@MrsP1001) reported
from
Crook, England
@bt_uk False alarm, it was a nice neighbour dropping off a Christmas card - I saw an Openreach van down the road and assumed that you had actually done something!!
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Finlay Elliott
(@elliott_finlay) reported
from
Newton Aycliffe, England
Hi @bt_uk is this number your representative 01963439160 phoned me not your customer so probably scam
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Wrighty
(@MissLWrighty) reported
from
Darlington, England
What would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.
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Yatesy
(@Yate5y) reported
from
Darlington, England
@bt_uk Well I want to save bt money, save plastic and package and make the world a better place. You don't send me a plastic hub and I don't need to pay a tenner for it. 100% having my pants taken down paying ten pound for delivery
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Craig Shitpeas
(@CraigShitpeas) reported
from
Sunderland Bridge, England
Rochdale’s 40yr old forward more effective than #Nufc 40million pound one. He is awful. No heart, no touch, no industry just dreadful. Well done #rochdale a deserved payday. They should have won it. They still might! #facup #btsport
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MrsP
(@MrsP1001) reported
from
Sunderland Bridge, England
@bt_uk And people on Twitter may be looking for a new broadband connection and should be aware of the level of service from BT
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Finlay Elliott
(@elliott_finlay) reported
from
Newton Aycliffe, England
@bt_uk Switch Internet off we are closing it down due to the press option 1or 2 usual scam calling stuff
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
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Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
A new development on the BT issue. Had a call following my Tweet from a person @bt_uk apologising for yesterday. Early termination fee waived, apology accepted and relationship restored. Both agreed that this wasn’t the way it should happen but impressed with the resolution.
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Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
10+ years (probably more) of being a loyal @bt_uk @BTGroup customer and they couldn’t waive the early termination fee liable because my new move means I can’t transfer the contract to my temporary property. I will never use them again.
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk And I NEVER get 4g. Lucky to get 3g!
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Helen Davis
(@hippodarlo) reported
from
Darlington, England
@btsport The dubbed crowd is awful, might as well watch FIFA 2020
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595
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Joseph Drane
(@Hossy93) reported
from
Brandon, England
@Gaz_House @btsport Or you could go down the night before. 😉
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Peter Foster
(@foslar71) reported
from
Consett, England
Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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peter morrison
(@peterm41) reported
@bt_uk Hey BT I am a long time customer been trying to get hold of someone from your organisation for days now about fault with broadband. I am getting no response from customer service... someone please help!!@
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Abdul Hai
(@AbdulHai23) reported
@Glo_Thienel @bt_uk I have never heard of this. What happened? Have they blocked your number or something?
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Ruairi McHugh
(@RuairisM) reported
@aarashalmazi @btsport Yea what ******** are they doing
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Matt Ellis
(@matt_ellis17) reported
@bt_uk our broadband and WiFi worked for 18 months, now WiFi speeds drop intermittently, even though nothing is changed they blame me and try to sell me additional product. Took 1 and it made it worse. Not fixing the issue just trying to hit targets. #poorcustomerservice
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KarkinosSolar
(@KarkinosSolar) reported
@MRTTheDuck @bt_uk I don't believe they have everytime i have them out they always claim theirs no issues then i show them the Logs of the Modem and they go "Well nothing we can do" Looks like i may of just had ****/Lazy engineers.
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Sam Hinks
(@samhinks) reported
@btbusinesscare, @BTBusiness. Something told me it would be a nonsense dealing with BT trying to get fibre broadband. Should have trusted my instincts. Apparently my address doesn't exist, even though I'm an existing customer. Can anyone else provide that service in Stockbridge?
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lev_vst
(@lev_vst) reported
@bt_uk With BT never been able to watch TV catch up on my TV, as soon I changed to Sky I could! Same exact copper cables. How do explain that🤔? And Sky more affordable. Better customer service, must add.
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Jones Mark Harding
(@JonesMarkHardi1) reported
@bt_uk @ChazfogMBE do you support BLM?
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Kim Florence
(@KimHend73136189) reported
Serious Question? #WTF @NetflixUK why is it via @bt_uk TV app I'm suddenly locked out of my 2 kids profiles but not my 2 adult ones? I Have access to all profiles on all other devices apart from the TV. Kids accounts connect for like 1 sec then boot me off- Ui-113.
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Melanie Mackin
(@mel7j) reported
@btbusinesscare This is nkt a complaint. I've been sent down this route before. I just want to speak to someone about the sims.