BT (British Telecom) Outage Report in Crook, County Durham, England
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Crook, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 03: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (14%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Crook, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Consett, Durham, Chester-le-Street, Darlington, Barnard Castle, Newton Aycliffe, Bishop Auckland, Spennymoor and Stanley.
| City | Problem Type | Report Time |
|---|---|---|
 Consett |
TV | |
| Consett |
Internet | |
| Durham |
Internet | |
| Durham |
Phone | |
| Durham |
Internet | |
| Chester-le-Street |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Crook, England
Latest outage, problems and issue reports in Crook and nearby locations:
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CushdelaCush
(@cushdela) reported
from
Darlington, England
Ahh Jenas shut ******** up... Was wondering how long it would take before the Bruce arse licking started! #NUFC #BTsport
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Dr Peter Hoare ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk And I NEVER get 4g. Lucky to get 3g!
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Chris Wilks
(@1972wilksy) reported
from
Chilton, England
@bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy
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Paul Rutherford
(@Rutherford_Paul) reported
from
Darlington, England
@bt_uk No its not a business account. I just run a part time casual business via eBay. It’s not my main job. Plus transferring me would just be passing the issue on to someone else. However please feel free to ask colleagues for suggestions on how to fix this situation.
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Steve Wallwork
(@stevewallwork) reported
from
Annfield Plain, England
@lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.
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Stuart Blackburn
(@stu_blackburn) reported
from
Darlington, England
@bt_uk is there a problem with broadband in the DL3 area, I'm not connected to the Internet? Thank you.
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Chris
(@CJXXXXW) reported
from
Darlington, England
@bt_uk Hi saying no known issues but for the last hour it’s been offline and back online must be 10/15 times at least
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).
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X-CEL Solutions
(@X_CELsolutions) reported
from
Darlington, England
Can you give me some technical advice please @bt_uk I'm wanting to connect a 2.4ghz wifi alarm security system to your Smart hub 2. Is it possible to separate your dual frequency to allow me to do this? #TechSupport #Advice #Help
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)
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Paul Rutherford
(@Rutherford_Paul) reported
from
Darlington, England
@bt_uk How will clearing the cache on the laptop help my iPhone though? BT appear to be blocking the access. To confirm this theory I am going to go to my friends house and connect to their Wi-Fi. If I can access eBay on there Wi-Fi it is definitely a BT issue.
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Paul Mackie
(@paulmac708) reported
from
Consett, England
@bt_uk Don't suppose you're having any issues in the Consett area are you? My internet connection just disappeared
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Paul Rutherford
(@Rutherford_Paul) reported
from
Darlington, England
@bt_uk If eBay works on my laptop & iPhone on a non-BT wifi (I haven’t confirmed this yet) then it is definitely something with BT. Especially as all other websites & apps work fine. I run a part time business on eBay so I won’t tolerate this issue for too long before I change provider.
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Chris Wilks
(@1972wilksy) reported
from
Chilton, England
@bt_uk @BTCare Hi. Got problem with my broadband which one of your advisers told me on the phone is getting fixed. But I'm not getting unlimited 4g that I should be getting on my halo account. Spoke to 2 advisors and still hasn't been sorted despite them both promising to
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Daniel Jenks
(@DanielJenks89) reported
from
Sunderland Bridge, England
@bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?
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Mike Charlston
(@mikecharlston) reported
from
Witton-le-Wear, England
@bt_uk We currently have @skytv but after a week of little to no signal, the sky engineers have confirmed it’s an issue with trees out issue of our garden so sky looks like a no go! We currently have sky q in three rooms, do bt allows three boxes in the same house??
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@bt_uk broadband outage in DH77DD affecting *both* BT and Sky customers. According to Sky (your website doesn’t acknowledge it) since 11:30 last night. What’s going on?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth
(@Rocknrollhobo) reported
@bt_uk Yes. Apparently there is an issue in the area that should have been completed by 1330z it’s now 1600. Can you check my service on my postcode and adddress please and find out what’s going on?
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palveer
(@PaIveer) reported
@bt_uk my main broadband hub has been down for 10 days, poor support and shocking turnaround times. Nothing but disappointment after leaving virgin for another low quality provider. 100% uptime is a myth but they’re allowed to advertise it.
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harmonyreigns
(@sweetlyfeofmine) reported
@PaIveer @bt_uk Bt have been sgocking with my 79 year old dad. He has been without a phone line for 1 week. Have now been advised it will be resolved on 9th feb. They did not even e mail him to confirn there is a problem as i asked them to do. Awful, awful, awful
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AJG
(@gozzand) reported
@bt_uk never mind 'unbreakable' , needs to be more affordable,
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Sir Richard b-h-Soame 13th BT
(@SOAMER) reported
@bt_uk Yes I am over six months of speed issues and broadband dropping out over reported it so many times to the point of it being ridiculous the issue is between my home and exchange as that is where your engineers are occasionally work it’s a joke and not getting the use I should
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Gareth
(@Rocknrollhobo) reported
@BTCare I have been without internet for nigh on 8 hours now when the issue should have been fixed by 1336. Can someone help and update me as to what’s going on please?
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Julian
(@JuFitJuJu) reported
Another half hour wasted on @bt_uk customer service !! Warning their VIP tv package should be rebranded peasant package #1stWorldproblems #avoidBT
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Go Gadget News
(@GoGadgetNews) reported
@bt_uk Thank you for the response. My tweet is in reference to the industry in general giving great deals to new customers and leaving existing customers out in the cold. Do you offer 'New Customer Deals' to existing customers that are out of contract?
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AspireToInspireFitness
(@ati_fitness_) reported
I’m put so much time and money into my advertisement with my number I have booking systems due to covid and insurance I’ve had to pay extra on phone bills for hotspot and extra on booking systems @bt_uk disgusting customer service the way I’ve been treated #badcustomerservice
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Julie Draper
(@julie_adidem) reported
@bt_uk can send me a dongle so I can get 4g service while they investigate but they won’t unless I upgrade to a more expensive package and longer contract. Tell me @bt_uk why should I pay more for a service you are currently failing to provide (since October)