BT (British Telecom)

BT (British Telecom) Outage Report in Crook, County Durham, England

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The latest reports from users having issues in Crook come from postal codes DL15.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Crook, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Crook, County Durham, England 01/18/2026 16:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Crook, County Durham, England

The most recent BT (British Telecom) outage reports came from the following cities: Crook, Bishop Auckland and Stanley.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrook Wi-fi
United KingdomBishop Auckland TV
United KingdomStanley Internet
United KingdomBarnard Castle Wi-fi
United KingdomDurham E-mail
United KingdomStanley Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Crook, England

Latest outage, problems and issue reports in Crook and nearby locations:

  • hippodarlo Helen Davis (@hippodarlo) reported from Darlington, England

    @btsport The dubbed crowd is awful, might as well watch FIFA 2020

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?

  • cushdela CushdelaCush (@cushdela) reported from Darlington, England

    Ahh Jenas shut ******** up... Was wondering how long it would take before the Bruce arse licking started! #NUFC #BTsport

  • 1972wilksy Chris Wilks (@1972wilksy) reported from Chilton, England

    @bt_uk @BTCare Hi. Got problem with my broadband which one of your advisers told me on the phone is getting fixed. But I'm not getting unlimited 4g that I should be getting on my halo account. Spoke to 2 advisors and still hasn't been sorted despite them both promising to

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?

  • DanielJenks89 Daniel Jenks (@DanielJenks89) reported from Sunderland Bridge, England

    @bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.

  • X_CELsolutions X-CEL Solutions (@X_CELsolutions) reported from Darlington, England

    Can you give me some technical advice please @bt_uk I'm wanting to connect a 2.4ghz wifi alarm security system to your Smart hub 2. Is it possible to separate your dual frequency to allow me to do this? #TechSupport #Advice #Help

  • d4rryl23 Darryl Arnett (@d4rryl23) reported from Chester-le-Street, England

    @bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do

  • stu_blackburn Stuart Blackburn (@stu_blackburn) reported from Darlington, England

    @bt_uk is there a problem with broadband in the DL3 area, I'm not connected to the Internet? Thank you.

  • MissLWrighty Wrighty (@MissLWrighty) reported from Darlington, England

    What would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv

  • PHoare1963 Dr Peter Hoare ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk And I NEVER get 4g. Lucky to get 3g!

  • mikecharlston Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @bt_uk We currently have @skytv but after a week of little to no signal, the sky engineers have confirmed it’s an issue with trees out issue of our garden so sky looks like a no go! We currently have sky q in three rooms, do bt allows three boxes in the same house??

  • stevewallwork Steve Wallwork (@stevewallwork) reported from Annfield Plain, England

    @lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.

  • 1972wilksy Chris Wilks (@1972wilksy) reported from Chilton, England

    @bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    @bt_uk broadband outage in DH77DD affecting *both* BT and Sky customers. According to Sky (your website doesn’t acknowledge it) since 11:30 last night. What’s going on?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BrianBeattie5 Brian Beattie (@BrianBeattie5) reported

    @bt_uk Never use u again u tricked a pensioner out of money

  • Debyoung76 Debbie Young 🏆2020 (@Debyoung76) reported

    @pantsdanny @bt_uk well then... you’ve made a little bit of a fool of yourselves here. If you knew anything about the communities you serve (oh, and commercially gain from) you would know that there is overwhelming support from most residents and @LUFC.

  • Davidjo08194259 David jones (@Davidjo08194259) reported

    @RichardBurgon @bt_uk @BTSopenreach You should be condoning criminal damage not threatening BT

  • 6257Terence Terence 6257 #FBPE #FBPA (@6257Terence) reported

    @bt_uk you just don't get it, I pay for a service, a service that would have been available had YOUR PEOPLE not changed the system, now I have to rely on power too. your company must have known this BEFORE I renewed my contract but (like the government) Failed to disclose

  • maid_kentish Kentish Maid (@maid_kentish) reported

    @bt_uk twice now BT have let me down with a new order and commitments broken. What on earth is going on? No point in having super fibre when you don't get the equipment to me

  • TotalRumours Total Rumours (@TotalRumours) reported

    @JayMitchinson @bt_uk @WeAreOpenreach Hi, BT, how do I cancel my broadband and phone subscription?

  • LadyCharlieM Charlie (@LadyCharlieM) reported

    Week 3 of no broadband. Just called @bt_uk & spent 45 mins of people explain that our order has failed several times now with no one updating us, but to trust them this time 😒 Could be the 8th before we’re connected, if that doesn’t fail, over a month without WiFi by that point!

  • MartinF87765606 MF (@MartinF87765606) reported

    @bt_uk The lying scumbags. Have just put roaming charges in the EU up from January £2 a day the robbing scum. They treat us differently to other EUROPEAN nations. Contract cancelled end of next month. @OliverDowden should get a grip of these robbing bastards. Infrastructure money liars

  • Steve_Miller75 Stephen Miller (@Steve_Miller75) reported

    @bt_uk is there a broadband issue on your end? We lost internet 2 hours ago & it hasn’t come back online

  • hayleykinssx hayley🦋 (@hayleykinssx) reported

    @BTCare I’ve received a bill even though my service has cancelled down in full