BT (British Telecom)

BT (British Telecom) Outage Report in Crook, County Durham, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Crook, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Crook, County Durham, England 06/05/2025 08:20

June 05: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (13%)

    E-mail (13%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Crook, County Durham, England

The most recent BT (British Telecom) outage reports came from the following cities: Durham, Darlington, Stanley, Chester-le-Street and Newton Aycliffe.

Loading map, please wait...
City Problem Type Report Time
United KingdomDurham E-mail
United KingdomDurham E-mail
United KingdomDarlington E-mail
United KingdomDurham Wi-fi
United KingdomDurham Internet
United KingdomStanley Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Crook, England

Latest outage, problems and issue reports in Crook and nearby locations:

  • stevewallwork Steve Wallwork (@stevewallwork) reported from Annfield Plain, England

    @lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.

  • 1972wilksy Chris Wilks (@1972wilksy) reported from Chilton, England

    @bt_uk @BTCare Hi. Got problem with my broadband which one of your advisers told me on the phone is getting fixed. But I'm not getting unlimited 4g that I should be getting on my halo account. Spoke to 2 advisors and still hasn't been sorted despite them both promising to

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk And I NEVER get 4g. Lucky to get 3g!

  • X_CELsolutions X-CEL Solutions (@X_CELsolutions) reported from Darlington, England

    Can you give me some technical advice please @bt_uk I'm wanting to connect a 2.4ghz wifi alarm security system to your Smart hub 2. Is it possible to separate your dual frequency to allow me to do this? #TechSupport #Advice #Help

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?

  • CJXXXXW Chris (@CJXXXXW) reported from Darlington, England

    @bt_uk Hi saying no known issues but for the last hour it’s been offline and back online must be 10/15 times at least

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)

  • cushdela CushdelaCush (@cushdela) reported from Darlington, England

    Ahh Jenas shut ******** up... Was wondering how long it would take before the Bruce arse licking started! #NUFC #BTsport

  • hippodarlo Helen Davis (@hippodarlo) reported from Darlington, England

    @btsport The dubbed crowd is awful, might as well watch FIFA 2020

  • 1972wilksy Chris Wilks (@1972wilksy) reported from Chilton, England

    @bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy

  • paulmac708 Paul Mackie (@paulmac708) reported from Consett, England

    @bt_uk Don't suppose you're having any issues in the Consett area are you? My internet connection just disappeared

  • mikecharlston Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @bt_uk We currently have @skytv but after a week of little to no signal, the sky engineers have confirmed it’s an issue with trees out issue of our garden so sky looks like a no go! We currently have sky q in three rooms, do bt allows three boxes in the same house??

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    @bt_uk broadband outage in DH77DD affecting *both* BT and Sky customers. According to Sky (your website doesn’t acknowledge it) since 11:30 last night. What’s going on?

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.

  • stu_blackburn Stuart Blackburn (@stu_blackburn) reported from Darlington, England

    @bt_uk is there a problem with broadband in the DL3 area, I'm not connected to the Internet? Thank you.

  • PHoare1963 Dr Peter Hoare ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?

  • DanielJenks89 Daniel Jenks (@DanielJenks89) reported from Sunderland Bridge, England

    @bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GuyLikeTy Primetime Tyger (@GuyLikeTy) reported

    @bt_uk You take the piss, I’ve had problems with my Wifi for over a year now and your sending the 8th person out to fix it!

  • mattlc180 MLC #PubsMatter (@mattlc180) reported

    Joe Cole with another ****-up regarding Minamino. Says he "showing form he did in Bundesliga" despite never playing in Germany. Yet people won't be calling for him to be sacked as he's not female and/or ethnic minority. #btsport

  • EmmaACBoleau Emma Boleau (@EmmaACBoleau) reported

    New digital handsets are ringing out but not ringing in. Have checked all settings. What can be the issue please? @bt_uk

  • DavidRileyboys David Riley (@DavidRileyboys) reported

    @btsport can you please get that Peter Walton off your team. Chatting absolute shite and arse kissing his ex ref mates. All refs are fkn awful and he hasn’t got the guts to say anything against any of them. Employ someone who has at least got the arse to say what he feels. ta

  • RossEndersonAFC Ross (@RossEndersonAFC) reported

    @EE Hi wonder if you can help. Recently had a new hub from you guys and ever since, I’ve not been able to cast my @btsport app to my tv? Always worked on my old ee hub. Have tried deleting app and redownloading, and all settings turned, just doesn’t seem to be connecting. TIA

  • srossi72 Sonia Rossi 🇮🇹 🇬🇧 (@srossi72) reported

    @bt_uk Been having broadband connection problems last few days. Today all day connection has been dropping. On and off every 5 mins. Is there any issues in the London area?

  • Teknohibby07 🏴󠁧󠁢󠁳󠁣󠁴󠁿 TCS 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Teknohibby07) reported

    @btsport don't entertain these ***** I'm sure there wearing balaclavas robbing bassa £25 and no service won't be subscribing again you can ram it and as for the £25 credit no good to me full refund was requested and still no joy

  • ClarkTclark terry clark (@ClarkTclark) reported

    Been trying for the last week to renew my broadband with BT. I must say they are an absolute shambles and their customer service is as poor as you can get. I have been a loyal customer of their’s for many years, but not for much longer @bt_uk

  • tatedavies Chris Tate-Davies (@tatedavies) reported

    I do wish they would stop apologising if anyone picked up any bad language whilst watching football on @btsport It's football, swearing is part and parcel I'm afraid. It's almost as bad as these programmes that have to state that were filmed before lockdown...

  • smjd1401 smjd1401 (@smjd1401) reported

    You are the worst customer service firm ever!! 4 x calls!! Stop ******* ignoring me you bastards!!!!!! @bt_uk