BT (British Telecom) Outage Report in Chilton, County Durham, England
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Chilton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (58%)
-
E-mail (16%)
-
Wi-fi (14%)
-
Phone (6%)
-
Total Blackout (5%)
-
TV (1%)
Live Outage Map Near Chilton, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Stockton-on-Tees, Durham, Darlington, Billingham and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Wi-fi | |
| Stockton-on-Tees |
||
| Stockton-on-Tees |
Internet | |
| Durham |
TV | |
| Durham |
Internet | |
| Darlington |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Chilton, England
Latest outage, problems and issue reports in Chilton and nearby locations:
-
X-CEL Solutions
(@X_CELsolutions) reported
from
Darlington, England
Can you give me some technical advice please @bt_uk I'm wanting to connect a 2.4ghz wifi alarm security system to your Smart hub 2. Is it possible to separate your dual frequency to allow me to do this? #TechSupport #Advice #Help
-
Craig Shitpeas
(@CraigShitpeas) reported
from
Sunderland Bridge, England
Rochdale’s 40yr old forward more effective than #Nufc 40million pound one. He is awful. No heart, no touch, no industry just dreadful. Well done #rochdale a deserved payday. They should have won it. They still might! #facup #btsport
-
MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!
-
Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595
-
Daniel Jenks
(@DanielJenks89) reported
from
Sunderland Bridge, England
@bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?
-
Dr Peter Hoare ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?
-
CushdelaCush
(@cushdela) reported
from
Darlington, England
Ahh Jenas shut ******** up... Was wondering how long it would take before the Bruce arse licking started! #NUFC #BTsport
-
MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk I will never use bt again.. i have just recieved a email saying 40% of the faults happen in the home and i will be charged £85 call out if this is the case.
-
MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk As ive said i will never have anything to do with bt again
-
Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)
-
Chris Wilks
(@1972wilksy) reported
from
Chilton, England
@bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy
-
Gerry1nnes
(@gerrinnesmac) reported
from
Peterlee, England
@bt_uk Tweets are nice but I don't understand how you're in business! I've tried 7 times over three days to call you and you never ever pick up! Just a constant recycled message about being busy! If you can't handle busy you shouldn't be in business.
-
Liz
(@BettybobRogers) reported
from
Stockton-on-Tees, England
@bt_uk can you help? My dad it seems has not had a bill sent to him for many years, yet is paying by direct debit monthly for services - we don’t know what.
-
Helen Davis
(@hippodarlo) reported
from
Darlington, England
@btsport The dubbed crowd is awful, might as well watch FIFA 2020
-
Chris Wilks
(@1972wilksy) reported
from
Chilton, England
@bt_uk @BTCare Hi. Got problem with my broadband which one of your advisers told me on the phone is getting fixed. But I'm not getting unlimited 4g that I should be getting on my halo account. Spoke to 2 advisors and still hasn't been sorted despite them both promising to
-
Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
10+ years (probably more) of being a loyal @bt_uk @BTGroup customer and they couldn’t waive the early termination fee liable because my new move means I can’t transfer the contract to my temporary property. I will never use them again.
-
Wrighty
(@MissLWrighty) reported
from
Darlington, England
What would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv
-
Hilda Hirst
(@Mrsthirsty1) reported
from
Ingleby Barwick, England
@bt_uk Hi , no I called twice to place the order. Have wasted so much time already. Think its best to cancel & start again. Am not sure I want to move with @bt_uk .
-
Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?
-
Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
A new development on the BT issue. Had a call following my Tweet from a person @bt_uk apologising for yesterday. Early termination fee waived, apology accepted and relationship restored. Both agreed that this wasn’t the way it should happen but impressed with the resolution.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
fatreg
(@fatreg) reported
@bt_uk Hi. I have no BT sport service or BT tv for that matter but I want sport ultimate without changing tv/broadband
-
#TeamNicola #TeamMeghan
(@HelenMaryPike) reported
@bt_uk Well, previous experience indicates I'm more likely to fly to the moon than get help from BT!
-
Ruth Freedman
(@ruthdfreedman) reported
@BTCare I am at a total loss where to go with landline problems. Totally frustrated after a completely unsatisfactory engineer appointment today. Possibly the 20th time I have reported the same problem. Perhaps time for me to contact @Ofcom
-
Erdiliel
(@erdiliel83) reported
@bt_uk I am checking online and get the same error message. I really don’t want to call your hotline, I have nothing but bad experiences on that front and really don’t have hours to waste available! 🙈 can’t you just actually show me my deals online??
-
Chris Fong
(@ChrisFo00415580) reported
@bt_uk You rubbish BT I joined for broadband ,hub flash like a Christmas tree every 2 hours every single day . Sent 2 engineers and can’t fix the problem . Told me I cannot cancel it unless I pay £150 termination fee ,contract only guarantee speed but not connection !
-
PredzZHD🇯🇲🏴
(@PredzZHD) reported
I'm itching to stream!!! Can't wait for @bt_uk to fix my Internet tomo🤞🏾
-
Andy Davies
(@AndyrooDavies) reported
@bt_uk Hi Elaine, thanks for message and work on this. I’ve decided to have VirginMedia installed as they were able to install yesterday at short notice so would like to cancel my BT order. Appreciate your efforts in trying to move this forward. Thanks
-
linda
(@LBNMIN) reported
@bt_uk save me - three engineer visits and still slow broadband 0.8-1.1 MB/s and you’ve closed my fault saying it’s fixed!!!! Yet u keep another fault open of “no dial tone” - I never had that fault. Come on BT help me help you - please fix my broadband
-
Pete Savin
(@pete_savin) reported
Oh Joy @bt_uk have fixed my internet so well it now runs even slower and they sorted out the issue with the landline by removing it completely so I have no outside line 🤔🥴
-
GeekyDavid
(@DavidGeeky) reported
@bt_uk how long will bt internet be down for sorry? Been having upload speed problems to Twitch when streaming