BT (British Telecom)

BT (British Telecom) Outage Report in Chilton, County Durham, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Chilton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Chilton, County Durham, England 12/09/2025 21:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chilton, County Durham, England

The most recent BT (British Telecom) outage reports came from the following cities: Stockton-on-Tees, Bishop Auckland, Durham and Crook.

Loading map, please wait...
City Problem Type Report Time
United KingdomStockton-on-Tees Total Blackout
United KingdomBishop Auckland TV
United KingdomDurham E-mail
United KingdomCrook Wi-fi
United KingdomDurham Internet
United KingdomDurham E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Chilton, England

Latest outage, problems and issue reports in Chilton and nearby locations:

  • chris_jelley Dr Chris Jelley (@chris_jelley) reported from Durham, England

    10+ years (probably more) of being a loyal @bt_uk @BTGroup customer and they couldn’t waive the early termination fee liable because my new move means I can’t transfer the contract to my temporary property. I will never use them again.

  • CraigShitpeas Craig Shitpeas (@CraigShitpeas) reported from Sunderland Bridge, England

    Rochdale’s 40yr old forward more effective than #Nufc 40million pound one. He is awful. No heart, no touch, no industry just dreadful. Well done #rochdale a deserved payday. They should have won it. They still might! #facup #btsport

  • MrsP1001 MrsP (@MrsP1001) reported from Sunderland Bridge, England

    @bt_uk And people on Twitter may be looking for a new broadband connection and should be aware of the level of service from BT

  • MrsP1001 MrsP (@MrsP1001) reported from Crook, England

    @bt_uk False alarm, it was a nice neighbour dropping off a Christmas card - I saw an Openreach van down the road and assumed that you had actually done something!!

  • beck5ter Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England

    @gaznolan @bt_uk @Virgin @richardbranson @libertyglobal Cheers Gaz!! In that case @libertyglobal your Wi-Fi and internet is terrible, spend less on fancy adverts and more on infrastructure and getting your product as advertised, we really shouldn't have to have mobile data on in our own house

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @bt_uk Very disappointed at the customer service received after a phone call my wife made regarding our current broadband contract. Staff member was very patronising and unhelpful especially considering we have been BT customers for 20 years.

  • liamlcg MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk ...... Your wifi is shit

  • beck5ter Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England

    @bt_uk I certainly will, as no matter how many phone calls to @virgin nothing improves, my kids have to use data on their telephones, Virgin Media's Wi-Fi and internet is terrible @richardbranson

  • MissLWrighty Wrighty (@MissLWrighty) reported from Darlington, England

    What would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv

  • elliott_finlay Finlay Elliott (@elliott_finlay) reported from Newton Aycliffe, England

    @bt_uk Switch Internet off we are closing it down due to the press option 1or 2 usual scam calling stuff

  • Yate5y Yatesy (@Yate5y) reported from Darlington, England

    @bt_uk Well I want to save bt money, save plastic and package and make the world a better place. You don't send me a plastic hub and I don't need to pay a tenner for it. 100% having my pants taken down paying ten pound for delivery

  • Hossy93 Joseph Drane (@Hossy93) reported from Brandon, England

    @Gaz_House @btsport Or you could go down the night before. 😉

  • Jono_1987 Jono (@Jono_1987) reported from Ingleby Barwick, England

    @btsport @WWEUK Thank god for that I don’t have to see this shit anymore

  • Mrsthirsty1 Hilda Hirst (@Mrsthirsty1) reported from Ingleby Barwick, England

    @bt_uk Hi , no I called twice to place the order. Have wasted so much time already. Think its best to cancel & start again. Am not sure I want to move with @bt_uk .

  • chris_jelley Dr Chris Jelley (@chris_jelley) reported from Durham, England

    A new development on the BT issue. Had a call following my Tweet from a person @bt_uk apologising for yesterday. Early termination fee waived, apology accepted and relationship restored. Both agreed that this wasn’t the way it should happen but impressed with the resolution.

  • beck5ter Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England

    @bt_uk Not to worry, I knew it was a scam straight away, as I am not currently a @bt_uk customer but this will be changing shortly as @Virgin is like having no internet we all use 4g !!

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    @bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595

  • JillButt Jill Butterwick (@JillButt) reported from Stockton-on-Tees, England

    @bt_uk internet access down. Went to parents house in same street and theirs is down too

  • elliott_finlay Finlay Elliott (@elliott_finlay) reported from Newton Aycliffe, England

    Hi @bt_uk is this number your representative 01963439160 phoned me not your customer so probably scam

  • MrsP1001 MrsP (@MrsP1001) reported from South Hetton, England

    @bt_uk Oh Christmas tree, oh Christmas tree Please fix my broadband just for me I've waited now for many days (17 and counting) Many promises fade in the haze Oh Christmas tree oh Christmas tree Please make my broadband work for me

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRavenCorb Raven (@TheRavenCorb) reported

    @bt_uk Don't suppose you know what kind of time frame it's going to take to resolve? And checking on your website its still says "no known issues" Is the area Crewe that you checked?

  • handsd34 dazzler (@handsd34) reported

    @bt_uk Well I put in a complaint about your terrible service on the 2 December and haven’t had any form of an attempt at a resolution - but “boxes make us whacky” tweets you can do

  • holification Holster (@holification) reported

    @bt_uk your service leaves a lot to be desired, your staff are incompetent.

  • M1Rioja 🇺🇦 Rioja😺Chianti😽 Dracula🐱Chablis🌈 (@M1Rioja) reported

    @bt_uk You dont connect for good. Have been waiting since Tue to reconnect our Internet. Apparently according to your Engineer it's a *Software Issue* in India of all places. Meanwhile, our Christmas connections via internet dont work, so a NOT so Merry F'in Christmas to You BT😡

  • Linzie86 lindsieanne (@Linzie86) reported

    @bt_uk Worst is, where in a little village the mobile phone signal is shocking Lucky to get 1 bar so we rely on WiFi calling so this means we are cut off from everyone at Christmas as they are over 5 hours away. No neighbours it's a building site abandoned for Xmas

  • JA24719490 o (@JA24719490) reported

    @btsport I am having a really hard time cancelling my BT Sport subscription on your website. Can you help. It keeps sending me round in circles and I cannot find the way to cancel. Thanks.

  • reastty Robert (@reastty) reported

    @bt_uk hello, hoping you can help me. Live with parents who have bt broadband, how much would it cost to add BT sport and is it added to their bill or is there a way I can pay it?

  • tlaodai lockheed (@tlaodai) reported

    @bt_uk Furthermore, you said BT can do nothing but refer to Openreach. What is the relations between Openreach and BT? Do BT have any governance process for Openreach contract? Is the repair process still within the designed service level agreement?

  • LouisMckain Louis Mckain (@LouisMckain) reported

    @bt_uk hi what are the customer service opening hours tomorrow phone the phone lines? I need to call up yet again as no engineer to replace BT pro box after chasing on 5 calls!

  • kellypreedy Kelly Preedy 💫 (@kellypreedy) reported

    Started Christmas Eve with an aggressive text from @bt_uk about an issue I’ve already spoken to them about. Threatened to cancel my order if I didn’t call. So I did, guess what, it’s the same issue discussed last time. Added to very long list of these issues. I expect many more.