BT (British Telecom) Outage Report in Chilton, County Durham, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Chilton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 09: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (12%)
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E-mail (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Chilton, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Shildon, Stockton-on-Tees, Durham and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Shildon |
||
| Stockton-on-Tees |
Internet | |
| Durham |
Internet | |
| Newton Aycliffe |
Internet | |
| Durham |
Wi-fi | |
| Peterlee |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Chilton, England
Latest outage, problems and issue reports in Chilton and nearby locations:
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Dr Peter Hoare ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?
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MrsP
(@MrsP1001) reported
from
Crook, England
@bt_uk False alarm, it was a nice neighbour dropping off a Christmas card - I saw an Openreach van down the road and assumed that you had actually done something!!
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!
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Hilda Hirst
(@Mrsthirsty1) reported
from
Ingleby Barwick, England
@bt_uk Hi , no I called twice to place the order. Have wasted so much time already. Think its best to cancel & start again. Am not sure I want to move with @bt_uk .
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Chris Wilks
(@1972wilksy) reported
from
Chilton, England
@bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy
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Daniel Jenks
(@DanielJenks89) reported
from
Sunderland Bridge, England
@bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?
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Helen Davis
(@hippodarlo) reported
from
Darlington, England
@btsport The dubbed crowd is awful, might as well watch FIFA 2020
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CushdelaCush
(@cushdela) reported
from
Darlington, England
Ahh Jenas shut ******** up... Was wondering how long it would take before the Bruce arse licking started! #NUFC #BTsport
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Liz
(@BettybobRogers) reported
from
Stockton-on-Tees, England
@bt_uk can you help? My dad it seems has not had a bill sent to him for many years, yet is paying by direct debit monthly for services - we don’t know what.
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk I will never use bt again.. i have just recieved a email saying 40% of the faults happen in the home and i will be charged £85 call out if this is the case.
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595
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Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
10+ years (probably more) of being a loyal @bt_uk @BTGroup customer and they couldn’t waive the early termination fee liable because my new move means I can’t transfer the contract to my temporary property. I will never use them again.
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Craig Shitpeas
(@CraigShitpeas) reported
from
Sunderland Bridge, England
Rochdale’s 40yr old forward more effective than #Nufc 40million pound one. He is awful. No heart, no touch, no industry just dreadful. Well done #rochdale a deserved payday. They should have won it. They still might! #facup #btsport
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Gerry1nnes
(@gerrinnesmac) reported
from
Peterlee, England
@bt_uk Tweets are nice but I don't understand how you're in business! I've tried 7 times over three days to call you and you never ever pick up! Just a constant recycled message about being busy! If you can't handle busy you shouldn't be in business.
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Wrighty
(@MissLWrighty) reported
from
Darlington, England
What would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv
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Chris Wilks
(@1972wilksy) reported
from
Chilton, England
@bt_uk @BTCare Hi. Got problem with my broadband which one of your advisers told me on the phone is getting fixed. But I'm not getting unlimited 4g that I should be getting on my halo account. Spoke to 2 advisors and still hasn't been sorted despite them both promising to
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Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
A new development on the BT issue. Had a call following my Tweet from a person @bt_uk apologising for yesterday. Early termination fee waived, apology accepted and relationship restored. Both agreed that this wasn’t the way it should happen but impressed with the resolution.
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X-CEL Solutions
(@X_CELsolutions) reported
from
Darlington, England
Can you give me some technical advice please @bt_uk I'm wanting to connect a 2.4ghz wifi alarm security system to your Smart hub 2. Is it possible to separate your dual frequency to allow me to do this? #TechSupport #Advice #Help
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk As ive said i will never have anything to do with bt again
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MrsP
(@MrsP1001) reported
from
South Hetton, England
@bt_uk Oh Christmas tree, oh Christmas tree Please fix my broadband just for me I've waited now for many days (17 and counting) Many promises fade in the haze Oh Christmas tree oh Christmas tree Please make my broadband work for me
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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vikki stephenson
(@vikkistephenso8) reported
@BTCare not impressed with you and suggest someone contact me ASAP regarding my poor service from yourselves.
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- soph. 👩🏻🤝👨🏿
(@031293) reported
@bt_uk just wondering if you are able to help me. My monitor that is just 2 years old has completely stopped working. Any idea as of why?
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Alison Beattie
(@beattie_alison) reported
@bt_uk My elderly mums phone has been off since last Friday. Should have been reconnected this morning, but still not working. Can you check this please?
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Damian Chapman 🏳️🌈
(@damianchapmanuk) reported
@OpenreachHelp @bt_uk But don't worry, they'll be here by 2pm, that's certain. BT would NEVER lie to me to just get me off the phone.
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Scott Daley
(@ScottDaley26) reported
@SamJonesJourno @bt_uk I got these disc signal booster things with mine, but don't actually need them. Phone them and say you need them and they should send you one out.
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Hamzah Sheeraz
(@sheeraz_hamzah) reported
@LeslieS87804418 @btsport He ain’t taken much punishment so I don’t think he’ll age just yet but you never know
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Dmitri Old
(@DmitriusOld) reported
That individual who took my initial booking with @BTCare has caused so much difficulty I should sue. Now a rogue bill from them and a vaguely threatening letter. Absolute horror service. Never going to use them again.
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Andrew Jacobs
(@AndrewJacobsLnD) reported
@bt_uk Why are you assuming it's a compensation issue? I just need to know who to speak with to find out when it will be fixed.
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Andrew Jacobs
(@AndrewJacobsLnD) reported
@bt_uk Who do I need to speak to about the loss of service? I'm meant to be recording a podcast episode online today and would rather not be doing it on a mobile phone.
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Ludo
(@Ludovicaa) reported
@bt_uk So you migrated me to digital voice without forewarning me.. So you sent me an emergency battery for power outages.. BUT you never considered the lack of phone service when the broadband goes down leaving me with no way to get help in emergency!!