BT (British Telecom) Outage Report in Hebburn, South Tyneside, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hebburn, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Hebburn, South Tyneside, England
The most recent BT (British Telecom) outage reports came from the following cities: Cramlington, Newcastle upon Tyne, Gateshead, Boldon Colliery, Blaydon-on-Tyne, Washington, Wallsend, Bedlington and Stanley.
| City | Problem Type | Report Time |
|---|---|---|
 Cramlington |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Hebburn, England
Latest outage, problems and issue reports in Hebburn and nearby locations:
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Martin
(@WASNAPPER) reported
from
Whitley Bay, England
2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved
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Philip Robinson
(@unclenobheadCB) reported
from
Shiremoor, England
Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@bt_uk It’s down on all platforms I’m trying to log into except my iPhone which I don’t log out of…
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Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
@BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)
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Andy Brown
(@andyb7274) reported
from
Bedlington, England
@MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!
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Dr Peter ***** ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).
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Kris Kross
(@KRISKROS5) reported
from
Blyth, England
BT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@bt_uk I’m still down on all platforms (apart from my iPhone which I don’t log out of)
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Tory 1
(@charming_man_) reported
from
Newcastle upon Tyne, England
@bt_uk can we have an update on the outage Middlesbrough TS5
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Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…
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Michael Chaney
(@ChaneyMichael) reported
from
Dunston, England
@gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.
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Steve Wallwork
(@stevewallwork) reported
from
Annfield Plain, England
@lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Smith
(@Crossways23) reported
@mrjakehumphrey @btsport Worst commentary teams on TV. Bloody abysmal. Ironically the same channel have top rugby comms. Bizarre.
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Mike Dalby
(@mikedalby) reported
@mrjakehumphrey @66KG1 @btsport Be real tho Jake, virtue signal much. Seeking 🙏 for something that should just be a 💯given. Nobody ever wanted/needed BTsport. CL access was faaaaar better when on terrestrial. BT have NO desire to maximise audience, only payments. YOUR charges for “everything else” show that😶
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Jack Young (JDM Gaming)
(@JD21290) reported
So @bt_uk I'm now 40gb of data down after having to hotspot my phone as I work from home. Will we be getting refunded as we are paying for services we aren't getting? the Internet has been down all day now. If not, I'm happy to switch at this point as its a joke.
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Tosh
(@Toshniwal) reported
@virginmedia So instead of providing customer service, you want random members of the public to fix your service faults? Sounds like it’s time to switch to @bt_uk
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Anna Lowman
(@annawaits) reported
@bt_uk heya! do you know of any landline issues in DN4? Our landline is dead (no dial tone, can't make or take calls), though internet is working.... Phone itself seems fine (beeps when dialling etc). Thanks!
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sportsjock
(@sportsjock5) reported
@JamieSanigar If he was English mate @SkySports and @btsport would be plugging the **** out of this fight 🥊
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Vicky Giles
(@Vicky58094154) reported
@garry_wilkinson @bt_uk Funnily enough we are having the same problem. Just as the new adverts are ramping up!
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Phil Skews
(@PhilSkews) reported
@bt_uk Hello BT, need some urgent help! I have accidentally paused ALL my devices on my Whole BT mesh network via the app, which I can no longer access. How can I unpause?
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Anna Lowman
(@annawaits) reported
@bt_uk Thanks! No known issues so I've texted the number and will see what comes back!
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Todd Moore
(@toddhais) reported
@mrjakehumphrey @btsport After over charging all year round, Yeah well done BT. Deluded. Just as big of a problem as the ‘Super league’