BT (British Telecom) outages and service status in Hebburn, England

Problems in the last 24 hours in Hebburn, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hebburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hebburn, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Sunderland, Washington, Cramlington, South Shields, and Blyth.

City	Problem Type	Report Time
Newcastle upon Tyne	Total Blackout	4 days ago
Newcastle upon Tyne	Internet	4 days ago
Gateshead	Internet	6 days ago
Sunderland	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Hebburn, England

Latest outage, problems and issue reports in Hebburn and nearby locations:

• 
  Karen Brown (@kphilchris) reported 33 seconds ago from Ouston, England

  @BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right

• 
  Harry Barham (@HarrymBarham) reported 1 minute ago from Newcastle upon Tyne, England

  Oh dear @bt_uk… Offered a new contract twice, but my acceptance has been ignored then was supposed to be transferred on a call today but the transfers are broken so was given a direct number…. for the wrong department, who are now panicking because they’re getting random calls

• 
  Julie Gallagher (@JulieGal1234) reported 2 minutes ago from Longbenton, England

  @bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.

• 
  Teddy (@Martin756901511) reported 9 minutes ago from Newcastle upon Tyne, England

  Hi @bt_uk, I moved in my new house two weeks today and I still have no internet and your doing nothing to fix it. I have had to cancel Sky twice and they are booked this Friday. I would like this sorted with an engineer visit tomorrow.

• 
  Dave Miller #ButcherXiJinping #BBCFakeNews (@Sandancer60) reported 14 minutes ago from South Shields, England

  @MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.

• 
  John McLackland (@RiskManager01) reported 18 minutes ago from Walker Gate, England

  @CCriadoPerez @McAfee_Help @bt_uk Although I have never encountered any virus/mail ware problem for any Mac, you should be able to delete MacAfee files from the Library and Preference Folder.

• 
  Mazza 66 (@66_mazza) reported 23 minutes ago from Walker Gate, England

  @bt_uk PLEASE HELP I haven't even joined you yet (30th) and unable to even activate account...believe me I've had my DOB for 56yrs!!!& 100% know name of my first pet!not impressed!😫

• 
  Chris Dodds (@PapaDodds) reported 25 minutes ago from South Shields, England

  @bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.

• 
  ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported 31 minutes ago from Newcastle upon Tyne, England

  @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

• 
  Kris Kross (@KRISKROS5) reported 37 minutes ago from Blyth, England

  BT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC

• 
  Graeme Wilson (@graeme_i_wilson) reported 41 minutes ago from Walker Gate, England

  @bt_uk I moved house in the last year - previously I had sky DSL - copper only and enjoyed better service - this shouldn't be the case. I have another property with VM Docsis service - again a better service - but your core network was built on low cost - 21CN - poor product choices.

• 
  David (@Ted202_) reported 42 minutes ago from Shiremoor, England

  @mrjakehumphrey @themichaelowen @Robbie9Fowler @LFC @LivEchoLFC @TheRedmenTV @TheAnfieldWrap @AnfieldHQ @btsport @ChampionsLeague Not bad when McManaman amassed about 11 of them

• 
  MrsP (@MrsP1001) reported 42 minutes ago from Chester-le-Street, England

  @bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.

• 
  MBShizzzle (@MbShizzzle) reported 42 minutes ago from South Shields, England

  @SFC_Kristian @btsport @mrjakehumphrey He mate. He literally sounds gutted about the goals! Biased as ****

• 
  Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported 43 minutes ago from Cramlington, England

  @bt_uk 1/2 Not that this will go anywhere. BT SH2 had massive issues with service. OR been out "Fixed line" still issues ring so service desk. Engineer planned visit. NO Show. So ring the service desk again, Got LB call centre. Woman put the phone down on me.

• 
  Master Debonair (@master_debonair) reported 52 minutes ago from Boldon Colliery, England

  @btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏

• 
  Angela Wilkinson🍃💚🍃 (@wilko1999) reported 54 minutes ago from Whitburn, England

  @bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.

• 
  Tamara Watts (@timtamw88) reported 54 minutes ago from Blyth, England

  @bt_uk are the most incompetent company. I’m only a month into my contract and I want to cancel already. Terrible customer service, they just pass you to another dept and then your back to the start. I’ve never rang a company so much to get something sorted. #terrible

• 
  John Mulcahy (@mulcs85) reported 56 minutes ago from Newcastle upon Tyne, England

  @IamAustinHealey @Saracens @ChampionsCup @leinsterrugby @btsport Congrats Saracens - but some serious self evaluation needed by Leinster - not why we lost but reffing of offside and breakdown was a bad joke - really has to be addressed - laws already there - enforce them

• 
  andy (@andydeltic) reported 57 minutes ago from Gateshead, England

  @bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marks (@marksy316) reported 8 minutes ago

  @FlynnRyanUK @bt_uk @skytv Awful decision, sky are shockingly bad to which I can finally leave now mid contract due to their incompetence. Sky will end up shafting you in no time

• 
  John (@palacejohn) reported 8 minutes ago

  @bt_uk My mother is 93 years old and landline is her only means of communication and it is not working . How can I arrange for this to be addressed ?

• 
  grace hooper (@messalinahooper) reported 9 minutes ago

  @bt_uk how long do I muck around with the chat bot, refresh everything etc before I give up and go to bed early. Again. Tell me if I need a booster or ket me out of this horrible 4 week nightmare

• 
  Alan Swanson (@Haggisguy) reported 11 minutes ago

  @bt_uk The first 3 I cannot do because I cannot log into my account online, you don't take international checks, I don't live in the UK so pay machine doesn't work. And your customer service team want to authenticate the account with me, using a uk mobile.

• 
  Claire Rendall (@clairerendall1) reported 12 minutes ago

  @bt_uk I spent 54 minutes on hold trying to get through to you today on behalf of my elderly parents. Unacceptable #fail

• 
  JamesWebb (@WebbyJamesHere) reported 21 minutes ago

  @bt_uk can you fix your website so people can actually log in! Put details in, get texted a code, put code in, go to look at acc & get taken back to password page… round & round 🔁 🙄 If you want people to pay their bills it’s quite useful to let them see their acc 🤨

• 
  JAH (@JAH59) reported 23 minutes ago

  @bt_uk I want to make a complaint

• 
  nicolas mcmillan (@herbie963) reported 26 minutes ago

  @bt_uk People only resort to X when traditional methods of communication show themselves to be totally inadequate. All routes appear to lead to international call centers who do not understand the issues at hand.

• 
  W H A T A W A L L Y ©️ (@whatawallyart) reported 27 minutes ago

  @bt_uk broadband is running slow I’m meant to be getting 900mbps called customer service they said they can’t help me as hub looks normal yet I’m only receiving 200mbps on a device so they won’t send an engineer, how is this an acceptable service?

• 
  Justine Clement (@JustClembo) reported 30 minutes ago

  @bt_uk what an absolute disgrace of a service you’ve ‘given’ my 84yr old parents moving house from Wales to Selsey. It has been the single most stressful part of moving home & still not resolved. Between you & @EE you’ve stressed them to the hilt & they’ll be 4wks no internet