BT (British Telecom) Outage Report in Hebburn, South Tyneside, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hebburn, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Hebburn, South Tyneside, England
The most recent BT (British Telecom) outage reports came from the following cities: Washington, Stanley, Newcastle upon Tyne, Sunderland, South Shields, Blaydon-on-Tyne, Cramlington, Gateshead and Boldon Colliery.
| City | Problem Type | Report Time |
|---|---|---|
 Washington |
Internet | |
| Stanley |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Washington |
Phone | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Hebburn, England
Latest outage, problems and issue reports in Hebburn and nearby locations:
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Tim Harding
(@timhardinguk) reported
from
Whitburn, England
@bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless
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Andy burness
(@Andyburness2) reported
from
Longbenton, England
@btsport Turn ur phone on silent u stupid old prick
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Stuart Wannop
(@QlikStu) reported
from
Walker Gate, England
@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
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lornafay
(@lornafaym) reported
from
Seaham, England
Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
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Dr Peter Hoare ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk And I NEVER get 4g. Lucky to get 3g!
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Tayler
(@taylersant) reported
from
Newburn, England
@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
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Steve Wallwork
(@stevewallwork) reported
from
Annfield Plain, England
@lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Newcastle upon Tyne, England
@bt_uk My phone network is EE
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heather potts
(@heatherpott) reported
from
Walker Gate, England
@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
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Alastair Smith
(@baldymanali) reported
from
Gateshead, England
@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
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Advanced IFA Ltd
(@AdvancedIFA) reported
from
Boldon Colliery, England
@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
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gary littlemore
(@glne12) reported
from
Longbenton, England
Terrible @btsport sort it out
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Martin
(@WASNAPPER) reported
from
Whitley Bay, England
2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved
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🐢gman scouser Hughes 😬☠️
(@gman_hughes) reported
from
Ryton, England
@bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔
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Joe Simpson
(@kennydude) reported
from
Seaham, England
@quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.
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Julie Gallagher
(@JulieGal1234) reported
from
Longbenton, England
@bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Mann
(@mannymann35) reported
@BTCare I need to speak to a human not some text bot. Please help
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Sean Anderson
(@sheep12) reported
@WeAreOpenreach hay openreach. I’m with @bt_uk and our internet drops quite often during the weekends. The Last engineer said that there is a known issue with Cab 18. Do I need to keep on raising a fault with Bt or is there a way to raise it with yourself? Thanks
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Vikwa123
(@123SmithVicky) reported
@bt_uk what's happening in Warrington? Broadband is down. Been told there is an issue in the area but no one else seems to have an issue when looking online. Was working fine this morning went down at lunch time and still not back on
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Kirstie Neville
(@KirstieNeville) reported
@bt_uk after having my service disconnected and engineers not showing up I've been met with awful customer service and been unable to speak to a manager. Gobsmacked at the unprofessional delivered
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debbie evans
(@messymummsy) reported
@bt_uk absolutely the worst company. If @PhillipJansen4 CEO of BT would like to send me details to send an invoice for compensation please do
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Forever Dormo
(@FDormo) reported
@cambtweetlaw 7am only exists in February 2023 so that, when the alarm goes off, the cricket coverage on BTSport from New Zealand can be switched on, together with the kettle for a pot of tea. Such an hour never existed when studying Law @Selwyn1882 all those decades ago. Perish the thought!
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Dawse
(@LaDawse) reported
@BristolBears if there really are 2000 NHS staff here at the gate could a couple of them please help revive the atmosphere #bristolbears #brivnew #btsport
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Naweed Sadiq
(@Suave_Nav) reported
@bt_uk increasing my broadband price by nearly £10 per month taking it to £76 per month but I can get the same package as a new customer for £55. I’ll be calling you guys to cancel soon, No loyalty. Then @EE also send me an increase. World is going mad.
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nine three creative
(@ninethreeuk) reported
@bt_uk On behalf of my father, I am now ten days into what can only be described as the most appalling customer service incident I have been involved in, you admit you have cut his landline in error but seem unable to rectify the situation. @MoneyTelegraph
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Daniel Bothwell
(@DanielJBothwell) reported
Saturday, 1230, btsport. The poor run continues.