BT (British Telecom) Outage Report in Hebburn, South Tyneside, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Hebburn, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hebburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (6%)
- TV (1%)
Live Outage Map Near Hebburn, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Cramlington, Washington, Stanley, Sunderland, and South Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Internet | 8 days ago |
|
Gateshead
|
Internet | 9 days ago |
|
Newcastle upon Tyne
|
Phone | 1 month ago |
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Newcastle upon Tyne
|
Internet | 1 month ago |
|
Cramlington
|
Phone | 1 month ago |
|
Cramlington
|
Phone | 1 month ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Hebburn, England
Latest outage, problems and issue reports in Hebburn and nearby locations:
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Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England@fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?
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Master Debonair (@master_debonair) reported from Boldon Colliery, England@btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬
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Tory 1 (@charming_man_) reported from Newcastle upon Tyne, England@bt_uk can we have an update on the outage Middlesbrough TS5
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Master Debonair (@master_debonair) reported from Boldon Colliery, England@btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!
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Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England@bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).
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Kris Kross (@KRISKROS5) reported from Blyth, EnglandBT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC
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Philip Robinson (@unclenobheadCB) reported from Shiremoor, EnglandFully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW
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Master Debonair (@master_debonair) reported from Boldon Colliery, England@btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏
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Master Debonair (@master_debonair) reported from Boldon Colliery, England@btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!
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lornafay (@lornafaym) reported from Seaham, EnglandAbsolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.
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Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England@rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)
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Chris Dodds (@PapaDodds) reported from South Shields, England@bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.
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Michael Chaney (@ChaneyMichael) reported from Dunston, England@gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.
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Advanced IFA Ltd (@AdvancedIFA) reported from Boldon Colliery, England@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
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Steve Wallwork (@stevewallwork) reported from Annfield Plain, England@lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.
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Andy Brown (@andyb7274) reported from Bedlington, England@MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃
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Chris Dodds (@PapaDodds) reported from South Shields, England@bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.
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Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England@BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.
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Joe Simpson (@kennydude) reported from Seaham, England@quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.
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Martin (@WASNAPPER) reported from Whitley Bay, England2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Stebbing (@GStebbs1981) reported@bt_uk I have an unresolved complaint that has been going on since September for an issue that is about 5 MONTHS old!!! No-one at BT appears to care that I am paying for a service they cannot provide nor are they advising when it will be fixed. CAN ANYONE HELP?
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Emma M. (@EMewe) reported@bt_uk You must know about it because it's one of your things that's been put on it. They keep sending people to pick it up again but never fix it.
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K Grimsley (@KazzaGrims) reported@OpenreachHelp But you own the lines and I’m the customer @bt_uk are the useless middle man because 4 weeks and nothing has been done. Do you think this is acceptable???
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xwoodbinex (@xCountMeInx) reported@Pixie1969 @bt_uk I'm not in your area but ours keeps going down, connecting, doing down, connecting. We're Hereford. HR3
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Allen_lovemymind (@EpsomMental) reported@bt_uk I sign a new contract your part of the deal is to provide services and you have failed for 208 days. Well maybe Sky, Virgin, talktalk, plusnet want a customer who pays who stays with his provider and is loyal. This is making feel.horrible and @BT_UK it feels you just don't care
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Jacqui Jefferys (@Pixie1969) reported@bt_uk internet and phone lines down in WD6. Are there any reported problems? Whole office unable to work
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lewis coltman (@ColtmanLewis) reported@bt_uk 12 since activation date and no Wi-Fi , just getting told it will be working tomorrow each time I get in touch , disgusting service never should of left virgin
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James Roberts (@_marketinguk) reported@bt_uk Yep & I've been trying to sort out a house move out since early October. Now stuck in a house with no connection because you've only just told me @JohnLewisRetail / @Plusnet need to cancel the previous contract, which they should have done but they haven't. It's a mess.
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Abi Davies (@xAbiDavex) reported@bt_uk for the past 3 days my BT TV box has failed to record anything that is on series link and I cant set anything new to record. Any ideas what I can do to fix this?
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Nick Serpell Family History (@Hendasow) reported@bt_uk landline phone has been out of action since Monday. Can only report it by text. No mobile signal in my village so can’t. Elderly next door neighbour doesn’t have a mobile.