BT (British Telecom) outages and service status in Hebburn, England
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Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Hebburn, including 1 direct report.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Sep 1, 2:57 PM GMT+1.
- Internet (100%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Hebburn, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hebburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hebburn, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Cramlington, and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Internet | 3 hours ago |
|
Newcastle upon Tyne
|
Internet | 8 days ago |
|
Gateshead
|
Internet | 1 month ago |
Nearby cities with recent reports
1 recent signals
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BT (British Telecom) Issues Reports Near Hebburn, England
Latest outage, problems and issue reports in Hebburn and nearby locations:
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Graeme Wilson (@graeme_i_wilson) reported from North Gosforth, England@bt_uk hello, I've had an ongoing broadband instability issue for around 6 months - frequently when I'm using IP voice applications the service is disrupted - I've tried to raise a fault on this a number of times - help!!
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π’gman scouser Hughes π¬β οΈ (@gman_hughes) reported from Ryton, England@bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm π€
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Mark Mowbray (@MarkMowbrayNE) reported from Blyth, EnglandNot only is the @bt_uk wifi poor on my smart hub 2 but the lack of channels available is terrible. BT need to sort this out and expand the available WiFi channel choice to prevent neighbours clashing
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Andrew Morris β½οΈ (@Andymorris74) reported from South Shields, EnglandHow about @skytv giving movie channels for free across all platforms @virginmedia @bt_uk and help keep people at home! Come on, do your bit Sky TV π
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Master Debonair (@master_debonair) reported from Boldon Colliery, England@btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT π€¬
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Dr Peter ***** β¬ (Ph or pH? π€) (@PHoare1963) reported from Sacriston, England@fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?
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Chris Tindall (@chewytheleftie) reported from Gateshead, England@bt_uk I canβt wait for next month when I get another bill for a service I cancelled in January
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Jack Bell (@jackbnufc) reported from Newburn, EnglandBT with the worst broadcast from presenters, commentators and broadcast itself (sound and video) woeful! #BTSport #MCINEW
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sewellpaul@lfc (@SoSureSewell) reported from Newcastle upon Tyne, EnglandShocking service from @bt_uk. No compassion at all from you as a company. Lost my job & my home and now you want to destroy my credit scores. Nearly Β£500 charges for leaving early. 8 months in to a 24 month contact does not seem fair to me π₯π₯
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Advanced IFA Ltd (@AdvancedIFA) reported from Boldon Colliery, England@btsport your service is terrible. Got billed Β£80 asked them to close account. Never watched it since pre lockdown 1 and today another Β£80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
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MrsP (@MrsP1001) reported from Chester-le-Street, England@bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.
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Graeme Wilson (@graeme_i_wilson) reported from Walker Gate, England@bt_uk I moved house in the last year - previously I had sky DSL - copper only and enjoyed better service - this shouldn't be the case. I have another property with VM Docsis service - again a better service - but your core network was built on low cost - 21CN - poor product choices.
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John Robson (@JohnRobson18) reported from Wallsend, EnglandI predict spurs to lose 5 -0 they are awful. @btsport
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Teddy (@Martin756901511) reported from Newcastle upon Tyne, EnglandHi @bt_uk, I moved in my new house two weeks today and I still have no internet and your doing nothing to fix it. I have had to cancel Sky twice and they are booked this Friday. I would like this sorted with an engineer visit tomorrow.
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Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England@BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. Iβve had no email or text to confirm this. Please advise.
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Philip Robinson (@flipflops1982) reported from Shiremoor, England@bluther123 @neilben10112319 i am only watching the game, no highlights, no build up, no half time banter! @btsport have the worst football pundits in football history! #liverpoolvsTottenham #TOTLIV
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Dave Miller #ButcherXiJinping #BBCFakeNews (@Sandancer60) reported from South Shields, England@MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.
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BRYAN HEYWOOD (@DUDSY31) reported from South Shields, England@themichaelowen talking utter fkn shit!!! On @btsport on the other hand @mrjakehumphrey talks total sense! #nufc #newcastle #toon
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Kris Kross (@KRISKROS5) reported from Blyth, EnglandBT commentator- β you have to get it on target or you will not trouble the keeper or make him make a mistakeβ fantastic awareness.... #newcry #btsport #NUFC
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Tamara Watts (@timtamw88) reported from Blyth, England@bt_uk are the most incompetent company. Iβm only a month into my contract and I want to cancel already. Terrible customer service, they just pass you to another dept and then your back to the start. Iβve never rang a company so much to get something sorted. #terrible
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Carl Meah (@MeahCarl) reported@bt_uk Hi, thanks for response, are you able to give me a number to customer services... I have all the WiFi and tv equipment ready to go.... not installed, zero communication... basically left to dry and this is over a week.
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Large Vodka (@mizmuggle) reported@bt_uk Iβve already done this. Itβs says network fault and the date for resolution keeps getting pushed back. Itβs not acceptable and canβt get through to an actual person on the phone.
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Chris (@tringgooner) reported@bt_uk I think anyone would be unhappy donβt you? Messed around, then asked for a Β£20 deposit to that you will hold onto for up to 6 months. Itβs a bloody disgrace. That is no way to treat any customer. And you know it.
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carito brigante (@teddypomp) reported@btbusinesscare your customer care takes some beating I tell you Iβd even say Evris customer care and delivery services is better than yours Absolutely appalling And as for your rude staff on the blower What a Wally he is
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πππ πππππ πππ ππ± (@thevegantim) reported@bt_uk They've already told me nobody can help with why my broadband order is delayed because they're closed today. And apparently it's a bank holiday in England tomorrow so they can't help tomorrow either. Fobbed off, couldn't get me off the phone quick enough.
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mrchrisjohn (@mrchrisjohn) reported@bt_uk Your two-factor authorisation is not working No text messages are coming through!!
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Stephen (@MyEngland2016) reported@bt_uk Good Morning Had a fibre installation in June Unit fell off the wall .a bad install ,have had hours of phone calls ,engineers were promised but never came ,what do I do now
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πππ πππππ πππ ππ± (@thevegantim) reported@bt_uk fobbed off by three people in the last hour, possibly the worst customer service I've ever experienced in my life - which matches up with the broadband install service, which has been diabolically poor. How many hoops do I need to jump through to get an answer??
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Kerry Sumner (@MinsterStudios) reported@bt_uk Yes I have done and Iβve rang you. Also rang twice previously before installation. Still sending my personal information to an ex partner not to mention I cannot access a god damn thing to do with MY account
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Large Vodka (@mizmuggle) reported@bt_uk have had no broadband since 25/8. fault tracker says itβs fixed but running a check on it says network fault and the expected resolve date keeps getting pushed back. Canβt get anything other than a bot on phone or text. I work from home and this is not good enough