BT (British Telecom) Outage Report in Hebburn, South Tyneside, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hebburn, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Hebburn, South Tyneside, England
The most recent BT (British Telecom) outage reports came from the following cities: South Shields, Newcastle upon Tyne, Blaydon-on-Tyne, Cramlington, Gateshead, Boldon Colliery, Washington and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 South Shields |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Blaydon-on-Tyne |
Internet | |
| Cramlington |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Hebburn, England
Latest outage, problems and issue reports in Hebburn and nearby locations:
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lauren moore
(@laaurenmoore94) reported
from
Newcastle upon Tyne, England
Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right
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shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@Cazza7 @btsport That’s crap. 🤬
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Andy burness
(@Andyburness2) reported
from
Longbenton, England
@btsport Turn ur phone on silent u stupid old prick
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🐢gman scouser Hughes 😬☠️
(@gman_hughes) reported
from
Ryton, England
@bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk As ive said i will never have anything to do with bt again
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Andrew Morris ⚽️
(@Andymorris74) reported
from
South Shields, England
How about @skytv giving movie channels for free across all platforms @virginmedia @bt_uk and help keep people at home! Come on, do your bit Sky TV 👍
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.
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Darryl Arnett
(@d4rryl23) reported
from
Chester-le-Street, England
@bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.
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andy
(@andydeltic) reported
from
Gateshead, England
@bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks
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John McLackland
(@RiskManager01) reported
from
Walker Gate, England
@CCriadoPerez @McAfee_Help @bt_uk Although I have never encountered any virus/mail ware problem for any Mac, you should be able to delete MacAfee files from the Library and Preference Folder.
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.
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Dave Miller #ButcherXiJinping #BBCFakeNews
(@Sandancer60) reported
from
South Shields, England
@MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk I will never use bt again.. i have just recieved a email saying 40% of the faults happen in the home and i will be charged £85 call out if this is the case.
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
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Harry Barham
(@HarrymBarham) reported
from
Newcastle upon Tyne, England
Oh dear @bt_uk… Offered a new contract twice, but my acceptance has been ignored then was supposed to be transferred on a call today but the transfers are broken so was given a direct number…. for the wrong department, who are now panicking because they’re getting random calls
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!
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Callum Thomson
(@calthomson10) reported
from
Newburn, England
@btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.
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MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Joanne Cameron
(@JoCam211) reported
@MarkCarruthers_ @virginmedia You should look to switch I’m with @bt_uk and never had any issues at all and I’ve got loads of devices connected x
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Nic
(@Dawg123Dawg) reported
@bt_uk Dee. Thanks for swift reply. They won’t call back as they never do. And no one will follow up. So, let me have the name of the most senior complaints manager in the organisation and let me have their direct contact details and ask them to call before 10am
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Ronnie Greenan
(@Ronnieg1983) reported
@btsport has to do something with the commentators for next season. They easily have the worst in football
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Graham
(@jamblemb) reported
@bt_uk @MarcusRashford At least they are trying to make a difference. Doing nothing and ignoring the issue hasn’t worked, indeed it appears to be getting worse so we should all support these initiatives
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thisdidnotgotoplan
(@Itswayoverthere) reported
@BTCare good morning have bt decided to block the use of apps like @cryptocom? Using your service doesn't allow for access to the app however on 4g access is granted without problems. This is happening for other users also
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chris bourne
(@bourney59) reported
@bt_uk Sorry guys the way to tackle the problem is stop giving it air time #stopfuellingthefire. Sticks and stones may break my bones but names will never hurt me is what I was taught in school it didn't do me bad over the years.
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PEDRO (Nutty Geeza)
(@peterharper703) reported
@BTCare my hub went down again yesterday and now my Tablet won't connect to the hub again. Happens every time. 40 mins on the phone last time with someone trying to help me get it reconnected. I knew it was about to go down because Alexa goes first before the light goes orange.
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Foxglove
(@Foxgl0ve) reported
@SeanVr1 @bt_uk @Ofcom and I thought LAST week was a dubious start to a business relationship, holy ****.
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Simon Harper
(@simon_harper) reported
@bt_uk Seems ok again after a long night of being up and down.
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Zombie Lord 🧟♂️.
(@NeoSamG) reported
@BTCare so trying for the 2nd time to have My Full Fiber installation done. Despite the ridiculous amount of problems this has caused Me & My multiple requests if it could happen. Engineer in attendance is saying He shouldn't be doing it. As it's against the rules...