Is BT (British Telecom) having an outage in Hebburn, South Tyneside, England?

Urgh! Internet cut out an hour ago! the biggest issue is my smart bulbs won’t go off. #alexa not working either! @BTCare

@BTCare I’ve agreed to pay £200 on 21/9 debt will be coming down. What’s irresponsible is a member of your staff telling lies.

@BTCare That’s not the case. First of all paul hasn’t been working with me since 2017? He also has failed to call me to get payments as agreed (I have memory loss he agreed to call me) I’ve rang him several times never returns call. He is telling lies. Check and you’ll see

@BTCare I hope so but not confident as I have been lied to twice already No idea when I will get an update Call centre said 2 more days at least but not optimistic. Terrible service

@BTCare I hope it has but been lied to twice already. No idea when I will get an update. No confidence you know what you are doing. VOL013-327165938565, VOL055599857292 , VOL0555998572922705. Please escalate for swift fix.

@thompsonbacon23 @psad2 @btsport @tfMichael1892 @rioferdy5 @mrjakehumphrey @jjenas8 When he bought the club the debt was half what it is now & was being repaid to the creditors (banks). The fact the club owes ~£145m to MASH is down to Ashley and no matter what the club makes as profit he doesn’t reduce the debt. So, where has the money gone?

I’ve never seen this #PLtonight before until tonight on BTsport, Richard Dunne critiquing Rafa Benitez on attractive football. Hahaha the ******* Wally scored about 80 own goals and did jack shit with his career didn’t he? #NUFC

@mrjakehumphrey @btsport The worst thing is Ashley has dragged the passion out of the fans. Fans now turn up out of obligation rather than any excitement of going to the match. The neglect of the facilities is shameful, spurs spent £250m in 10 years on theirs, Newcastle spent £10m in same time.

@btsport @EE Any idea when you will have your casting problem sorted out for ‘BT Sport on EE’ customers?

@mod234 @BTCare Wouldn't be too bad if BY used Twitter to update customers when there is a problem

@BTCare I did i have just emailed bt customer care ref I got was VOL 013 329436840863

@BTCare I have your services currently. I ordered on the 3rd and was live on the 18th. I tried to give you my custom 4 times believe it or not. The issue I have now is what I’m receiving is not what I originally requested BT said they would honour the original deal as wasn’t my fault

@virginmedia ive been given 3 text messages saying the same thing. An engineer is working on it and an engineer is on its way? cant take that long to get it fix!? surely i cant be without internet & tv for 2 days!! @btsport @SkyUK what's good?

@RuggerHugger70 @btsportrugby Quite possibly but then they’re both playmakers, unlike OF. Don’t get me wrong, he’s probably be one of the first names down on the teamsheet but he’ll never set the world alight - which shouldn’t really matter, unless @btsport are bigging you up for that very reason.

What's going on with my BT Yahoo email account? Since around a few days ago, have had to login every hour or two and sometimes even every few minutes? It's ridiculous! @BTCare

@BTCare I don’t think there’s enough characters to explain on here but in short it’s now a payment issue. I want to pay but you won’t let me

Hey @BTCare why is my internet speed 47Mb/s down \ 13Mb/s up when I pay for 64Mb/s down \ 20Mb/s up in Doncaster? #bt #btbroadband #speedtest

@BTCare Just off the phone with bt, now they’re saying end of the week, the shittest customer service there has ever been

@BTCare The worst customer service I have ever experienced. Hung up on twice this morning by your call centre whilst trying to resolve an ongoing issue caused by BT

@BTCare OMG BT are an absolute joke. Just rang them and told to press1 to speak to my case manager and they just cut me off twice. Should have known that was never gonna happen.