BT (British Telecom) outages and service status in Hebburn, England

Problems in the last 24 hours in Hebburn, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hebburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hebburn, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Washington, Blyth, Wallsend, Seaham, and Gateshead.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	4 hours ago
Sunderland	Internet	5 hours ago
Washington	Total Blackout	3 days ago
Blyth	Internet	4 days ago
Wallsend	Phone	5 days ago
Newcastle upon Tyne	Wi-fi	8 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Hebburn, England

Latest outage, problems and issue reports in Hebburn and nearby locations:

• 
  Mark Stokes (@Marksto1983) reported 1 minute ago from Seaton Valley, England

  Dunno what hurt’s more my eyes watching that awful Spurs performance or my ears from that awful commentary from Martin Keown #ARSTOT #Spurs #BTSport

• 
  Raring2Go! Newcastle (@Raring2goNewcas) reported 5 minutes ago from Newcastle upon Tyne, England

  Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…

• 
  MrGrumpy.....Y.N.W.A (@liamlcg) reported 12 minutes ago from Murton, England

  @bt_uk ...... Your wifi is shit

• 
  Trevor Sharkey (@trevstanley) reported 17 minutes ago from Stanley, England

  @bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.

• 
  John Turner (@John_P_Turner) reported 27 minutes ago from South Shields, England

  @bt_uk Queried business bills, however, billing team are unwilling to discuss/explain the issues raised. Service has now been suspended and billing team refusing to engage without payment being made. This is nothing short of blackmail! @MoneyTelegraph @TimesBusiness

• 
  niall (@dellynel) reported 28 minutes ago from Seaton Delaval, England

  @bt_uk we just tried to cancel @bt tv and internet today as the prices have been put up only to be told we are tied in until the New Year or it will cost us £600 Yearly fixed term contract can't cancel complete and utter con

• 
  MrGrumpy.....Y.N.W.A (@liamlcg) reported 28 minutes ago from Murton, England

  @bt_uk As ive said i will never have anything to do with bt again

• 
  Jack Bell (@jackbnufc) reported 29 minutes ago from Newburn, England

  BT with the worst broadcast from presenters, commentators and broadcast itself (sound and video) woeful! #BTSport #MCINEW

• 
  Master Debonair (@master_debonair) reported 29 minutes ago from Boldon Colliery, England

  @btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏

• 
  Chris Tindall (@chewytheleftie) reported 36 minutes ago from Gateshead, England

  @bt_uk I can’t wait for next month when I get another bill for a service I cancelled in January

• 
  ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported 37 minutes ago from Newcastle upon Tyne, England

  @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

• 
  Trevor Sharkey (@trevstanley) reported 37 minutes ago from Stanley, England

  @bt_uk And I NEVER get 4g. Lucky to get 3g!

• 
  Teddy (@Martin756901511) reported 39 minutes ago from Newcastle upon Tyne, England

  Hi @bt_uk, I moved in my new house two weeks today and I still have no internet and your doing nothing to fix it. I have had to cancel Sky twice and they are booked this Friday. I would like this sorted with an engineer visit tomorrow.

• 
  Tory 1 (@charming_man_) reported 41 minutes ago from Newcastle upon Tyne, England

  @bt_uk can we have an update on the outage Middlesbrough TS5

• 
  Tim Harding (@timhardinguk) reported 45 minutes ago from Whitburn, England

  @bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless

• 
  John McLackland (@RiskManager01) reported 45 minutes ago from Walker Gate, England

  @CCriadoPerez @McAfee_Help @bt_uk Although I have never encountered any virus/mail ware problem for any Mac, you should be able to delete MacAfee files from the Library and Preference Folder.

• 
  Master Debonair (@master_debonair) reported 51 minutes ago from Boldon Colliery, England

  @btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬

• 
  Chris Tindall (@chewytheleftie) reported 53 minutes ago from Gateshead, England

  @btbusinesscare I moved house in December, you failed to move my Internet so spectacularly that mid January I cancelled the non existing internet. I’ve been sent bills in February & March that I’ve had to phone about. Im just trying to warn other people how bad your service is.

• 
  Trevor Sharkey (@trevstanley) reported 55 minutes ago from Stanley, England

  @bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?

• 
  Tamara Watts (@timtamw88) reported 55 minutes ago from Blyth, England

  @bt_uk are the most incompetent company. I’m only a month into my contract and I want to cancel already. Terrible customer service, they just pass you to another dept and then your back to the start. I’ve never rang a company so much to get something sorted. #terrible

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alison indge (@AliIndge) reported 37 seconds ago

  Give @bt_uk a slow hand clap for messing up my email password - I made a BT ID which then said incorrect pw on my BT email account so I changed it - then tried to log in to the new BT ID account and it’s saying wrong pw too - give me strength 🤬

• 
  Amy Lou (@Lashes_N_Ink) reported 5 minutes ago

  @bt_uk why do your representatives feel it is ok to hang up on elderly customers? I’ve been helping my nan with internet, told 2 different stories, didn’t show up on installation date, then told can’t do it because of careline, £95 offer revoked. Disgusting behaviour!

• 
  Dan Reardon (@DanReardon76) reported 7 minutes ago

  Dear @bt_uk we moved to an address you don't supply to in Jan. You said cancellation would be automatic but are still chasing me for payment. Your CS team are simply unable to comprehend and my complaint was closed without investigation. Come on eh?

• 
  Adam Darke (@adarkelimited) reported 13 minutes ago

  @bt_uk you’ll be hard pushed to find a worse company than these guys in the UK. Appalling customer service, terrible turnaround times for installing, hopeless comms, mistakes everywhere and you always end up carrying the stress and cost. Go with anyone else.

• 
  Sad Banana (@SadBanana9999) reported 16 minutes ago

  @bt_uk @ah_potts What “cache what cookies”?? All other apps working just fine. I cant log in BT only. I have been trying for ages! You have sent a bill and I cant access it . Really terrible service😡😡

• 
  Graeme Davis (@GraemeDavis) reported 16 minutes ago

  @bt_uk Your comment sounds fine @bt_uk but your team in this line appear not to be authorised to cancel an appointment and not rebook it. How do I contact someone whohas the authorisation to do this?

• 
  Darren Mumby (@mumby83) reported 17 minutes ago

  @bt_uk what on earth is going on with account. I can’t sign in anywhere

• 
  Ian Robson (@GFX2001) reported 19 minutes ago

  The BT 2 factor Authentication Login is rubbish!! Each Time you receive the Passcode Via Email it fails to login. It only works if you get it sent to your phone!! Asked for Help from Support but they only say Download the BT App, which is unusable and provides zero help @bt_uk

• 
  Faye Carter (@FayeLcarter) reported 22 minutes ago

  @bt_uk I've since been booted off the chat, had a text to say a complaint has been raised but no details of what or how, then had another text to say if I don't reply then the complaint will be closed. How do you reply? Every link sends you back to where you started with the messaging

• 
  Tracy Kydd (@injuredcyclist_) reported 22 minutes ago

  @bt_uk Phoned that number and still they trying to fix it on a computer but fault is outside need you to send a engineer that can fix that