BT (British Telecom) Outage Report in Hebburn, South Tyneside, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hebburn, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
Total Blackout (7%)
-
E-mail (6%)
-
Phone (6%)
-
TV (1%)
Live Outage Map Near Hebburn, South Tyneside, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Washington, Sunderland, South Shields, Blaydon-on-Tyne, Cramlington, Gateshead, Boldon Colliery and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Washington |
Phone | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Total Blackout | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hebburn, England
Latest outage, problems and issue reports in Hebburn and nearby locations:
-
gary littlemore
(@glne12) reported
from
Longbenton, England
Terrible @btsport sort it out
-
lornafay
(@lornafaym) reported
from
Seaham, England
Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.
-
heather potts
(@heatherpott) reported
from
Walker Gate, England
@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
-
Dr Peter Hoare ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?
-
Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!
-
🐢gman scouser Hughes 😬☠️
(@gman_hughes) reported
from
Ryton, England
@bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔
-
Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
-
Steve Wallwork
(@stevewallwork) reported
from
Annfield Plain, England
@lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.
-
Julie Gallagher
(@JulieGal1234) reported
from
Longbenton, England
@bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.
-
Alastair Smith
(@baldymanali) reported
from
Gateshead, England
@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
-
Advanced IFA Ltd
(@AdvancedIFA) reported
from
Boldon Colliery, England
@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
-
Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk And I NEVER get 4g. Lucky to get 3g!
-
Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
-
Joe Simpson
(@kennydude) reported
from
Seaham, England
@quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.
-
Tim Harding
(@timhardinguk) reported
from
Whitburn, England
@bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless
-
Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.
-
Martin
(@WASNAPPER) reported
from
Whitley Bay, England
2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved
-
Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Newcastle upon Tyne, England
@bt_uk My phone network is EE
-
Stuart Wannop
(@QlikStu) reported
from
Walker Gate, England
@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
-
Tayler
(@taylersant) reported
from
Newburn, England
@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Trev's Twits 🇬🇧 🎸🏳️🌈🇹🇭 RN MCFC
(@trevormfisher) reported
Co-commentator on @btsport actually just said this "City are causing problems with the ***** into the box, I don't know if it's the wind and rain" FFS It couldn't possibly be that City are very good at football of course. FFS #MCFC #mancitybayern
-
Paul
(@Paul09497326) reported
@btsport what a **** streaming service! I pay a lot of money each month and your content is constantly freezing!
-
john carden
(@johnnycardo) reported
Hey @bt_uk waited in 5 hours for engineer to fix broadband. No one turned up. You are a communications company, no info on why no one turned up. Had to phone up and get another date. Terrible service
-
ryan
(@ryanmassive11) reported
@irvincox62 @btsport They don't care closing down soon hopefully tnt sports will get rid of this shite next season if they want subscribers
-
Stratos
(@Stratosfield) reported
@btsportfootball @btsport @bt_uk I am unable to accentuate how much I detest your organisation and the work tick box bilge you practice you utter clowns! Lucy Ward wtf just listen to her I’ve heard more insightful airing cupboards! Omg sort it out you dipsticks! #ChampionsLeague
-
Corsair
(@FRS33D) reported
@btsport there is no way in this day and age that it is possible to transmit such a poor quality picture regardless of wether it is HD or not, has to be a deliberate ploy to get the extra money for HD.
-
Colin M
(@ColinM777) reported
Darren Fletcher and Lucy Ward as commentators has got to be the worst duo since Klaus Schwab and Bill Gates.. When will BT sport stop ripping I'd off as well as give us these two clowns. That Fletch my god. Unbearable @btsport
-
Will Whitmee
(@WWhitmee) reported
@AMFC1978 @ManCity @btsport His word to mistake ratio is quite reasonable given he never shuts the hell up
-
Kylebuckley112
(@kylebuckley112) reported
@btsport your app is absolutely awful. Constant buffering. Sort it out
-
Chris Jones
(@JonesySE) reported
@btsport app freezing every few mins and displaying the ‘sorry, we’re having a problem’ screen. What a **** service tonight!