BT (British Telecom) outages and service status in Hebburn, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Hebburn, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 6, 7:39 PM GMT+1.
- Internet (67%)
- Wi-fi (17%)
- Phone (17%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Hebburn, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hebburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 10: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hebburn, England
The most recent BT (British Telecom) outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Washington, Cramlington, South Shields, and Blyth.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland
|
Internet | 3 days ago |
|
Newcastle upon Tyne
|
Internet | 14 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Hebburn, England
Latest outage, problems and issue reports in Hebburn and nearby locations:
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Shahan Chowdhury™ © (@shahanchowdhury) reported from Newcastle upon Tyne, England@bt_uk My phone network is EE
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Callum Thomson (@calthomson10) reported from Newburn, England@btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.
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MrsP (@MrsP1001) reported from Chester-le-Street, England@bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.
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Keith Robertson 🤦🏻♂️ (@Keithr10) reported from South Shields, England@rioferdy5 is a patronising prick “have to have played the game” it’s only bellends who’s argument has been lost who state shit like that, absolute ******* of a man #btsport #THFCVCITY
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Graeme Wilson (@graeme_i_wilson) reported from North Gosforth, England@bt_uk hello, I've had an ongoing broadband instability issue for around 6 months - frequently when I'm using IP voice applications the service is disrupted - I've tried to raise a fault on this a number of times - help!!
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Master Debonair (@master_debonair) reported from Boldon Colliery, England@btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬
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Kris Kross (@KRISKROS5) reported from Blyth, EnglandBT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC
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Tayler (@taylersant) reported from Newburn, England@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
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Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England@rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)
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Gareth Miller (@geemiller71) reported from South Shields, EnglandStill got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .
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Trevor Sharkey (@trevstanley) reported from Stanley, England@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
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Ceeb 🏴🇺🇦 (@PatternThimble) reported from Cramlington, England@bt_uk 1/2 Not that this will go anywhere. BT SH2 had massive issues with service. OR been out "Fixed line" still issues ring so service desk. Engineer planned visit. NO Show. So ring the service desk again, Got LB call centre. Woman put the phone down on me.
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Graeme Wilson (@graeme_i_wilson) reported from Walker Gate, England@bt_uk The light doesn't seem to change colour - yes the service is dropping out - I feel that there is either a degradation of pair quality or faulty termination equipment in the cabinet or exchange - there is definitely an issue.
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Chris Tindall (@chewytheleftie) reported from Gateshead, England@bt_uk I can’t wait for next month when I get another bill for a service I cancelled in January
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heather potts (@heatherpott) reported from Walker Gate, England@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
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Mazza 66 (@66_mazza) reported from Walker Gate, England@bt_uk PLEASE HELP I haven't even joined you yet (30th) and unable to even activate account...believe me I've had my DOB for 56yrs!!!& 100% know name of my first pet!not impressed!😫
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Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England@BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.
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Jonpaul Heron (@TVBCJonpaul) reported from Newcastle upon Tyne, EnglandWorking fine all day, week and month. Now watching #ChampionsLeagueFinal2019 on @btsport on YouTube and it’s now poor. Very interesting.
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Mark Mowbray (@MarkMowbrayNE) reported from Blyth, EnglandNot only is the @bt_uk wifi poor on my smart hub 2 but the lack of channels available is terrible. BT need to sort this out and expand the available WiFi channel choice to prevent neighbours clashing
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davidnufc22 (@1ONEBOBBYROBSON) reported from Dunston, Englandwho ******** is that idiot commentator on #btsport @btsport she hasnt got a clue #NUFC
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Vijay Nathwani (@vijaynathwani) reported@bt_uk you cut customer services , phones Broadband and no one can advise after 4 days what services will be reinstated. After 30+ years of loyalty your staff advise us to leave as they cannot be bothered to take the pressure and answer questions on shocking service @bt_uk .
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Si (@SimonHealey73) reported@bt_uk Your app doesn’t work, the speed checker is still not working and your bot keeps asking me the same question. I’ve had a fault logged since the 27th and the checker just keeps adding one day to it, with broadband well below guaranteed levels. It’s really poor.
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M.C. (@MCarvill180) reported@bt_uk absolutely ridiculous service. My extender wouldn't connect, customer service replaced it with another identical extender, wouldn't connect, customer service then said they were completely wrong extenders and they would send proper extender, guess what ..
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Lynda Hull (@lyndannh) reported@bt_uk HELP please.
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Titch (@XxTitch92xX) reported@BasilTheGreat Well then it will be no more internet for me. Im not going to back down to their demands, plus ill save money for having to pay for the internet. So i guess @bt_uk and others will be pissed at the loss of money. I wont be the only one it will be millions if not billions.
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IsItAnyWonder? #FBPE (@IsItAnyWonder1) reported@bt_uk @BT_UK You admitted to mis-selling, cut off my TV services by mistake, and now your phone staff are stonewalling a registered disabled customer of 20 years. I have sent a DM. I need a senior manager to call me immediately, not another dead-end phone number.
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Nige Crooks (@Nige78) reported@btbusinesscare Broadband down in TS1?
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Pam Medlock (@PamMedlock) reported@bt_uk It won’t! I have spoken to at least 6 different people for hours to sort the problem. I was told to buy a new phone which I was assured BT would pay for if it didn’t fix the problem. It didn’t and you won’t pay. 😫
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Michael E (@Michael35427696) reported@bt_uk We are not wasting 25 -30 minutes on the phone to speak to an advisor, you have our number on the complaint, but you dont bother calling us, we are talking to a new supplier if you dont want our business after 40 years with you then fine !!
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Peter Nunn (@PeterNunn3) reportedThe heavy rains over the past week have knocked out out internet, so for the first time in years I can’t watch Le Mans… Boo Hope you can fix it ASAP @WeAreOpenreach @bt_uk 😒