BT (British Telecom)

BT (British Telecom) Outage Report in Hebburn, South Tyneside, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hebburn, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hebburn, South Tyneside, England 12/06/2025 14:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hebburn, South Tyneside, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Bedlington, Stanley, Gateshead, South Shields, North Shields, Blaydon-on-Tyne, Blyth and Seaham.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Wi-fi
United KingdomBedlington Internet
United KingdomStanley Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Hebburn, England

Latest outage, problems and issue reports in Hebburn and nearby locations:

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @bt_uk the worst service in the UK. I’m still getting bills for a service I stopped in January. Absolutely shambolic. I stopped being a customer 3 months ago yet here I am on hold to BT. What a joke.

  • nickcubs70 nick (@nickcubs70) reported from Whitley Bay, England

    ******* hell @btsport you’ve been absolutely dreadful. The worst thing about tonight for sure.

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    @bt_uk you have 45 mins to meet the 10-12 appointment. That I took the day off for. Defo looks like I'm going to be a @virginmedia customer soon.

  • dellynel niall (@dellynel) reported from Seaton Delaval, England

    @bt_uk we just tried to cancel @bt tv and internet today as the prices have been put up only to be told we are tied in until the New Year or it will cost us £600 Yearly fixed term contract can't cancel complete and utter con

  • wilko1999 Angela Wilkinson🍃💚🍃 (@wilko1999) reported from Whitburn, England

    @bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.

  • SmarProcurement David Hall (@SmarProcurement) reported from Whitley Bay, England

    For me @btsport have taken the mantle from @talkSPORT for the worst cricket coverage. Matt Smith is a good football presenter but is clearly not a cricket follower and the commentary they are using from Fox is terrible. If @bbctms can send their to team to Australia why not BT?

  • andrew14ad Andrew Davis (@andrew14ad) reported from Newcastle upon Tyne, England

    @msmith850 @btsport Never in doubt they are back

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @bt_uk I’m still down on all platforms (apart from my iPhone which I don’t log out of)

  • joshybanyard Josh Banyard ⚫⚪⚫⚪ (@joshybanyard) reported from Longbenton, England

    Anyone got a @btsport LOGIN I can borrow for the #nufc match? 🙏🏼 #shybairnsgetnowt

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    @bt_uk No. As I've proved all I needed was a new hub. After being a BT customer for 20+ years. I'm looking forward October when my contract finishes. You have a good day.

  • MarkMowbrayNE Mark Mowbray (@MarkMowbrayNE) reported from Blyth, England

    Not only is the @bt_uk wifi poor on my smart hub 2 but the lack of channels available is terrible. BT need to sort this out and expand the available WiFi channel choice to prevent neighbours clashing

  • JayT_NE JayT (@JayT_NE) reported from Whitley Bay, England

    @bt_uk is Internet down NE30

  • SoSureSewell sewellpaul@lfc (@SoSureSewell) reported from Newcastle upon Tyne, England

    Shocking service from @bt_uk. No compassion at all from you as a company. Lost my job & my home and now you want to destroy my credit scores. Nearly £500 charges for leaving early. 8 months in to a 24 month contact does not seem fair to me 😥😥

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @bt_uk I can’t wait for next month when I get another bill for a service I cancelled in January

  • 66_mazza Mazza 66 (@66_mazza) reported from Walker Gate, England

    @bt_uk PLEASE HELP I haven't even joined you yet (30th) and unable to even activate account...believe me I've had my DOB for 56yrs!!!& 100% know name of my first pet!not impressed!😫

  • 1ONEBOBBYROBSON davidnufc22 (@1ONEBOBBYROBSON) reported from Dunston, England

    who ******** is that idiot commentator on #btsport @btsport she hasnt got a clue #NUFC

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    @bt_uk 1/2 Not that this will go anywhere. BT SH2 had massive issues with service. OR been out "Fixed line" still issues ring so service desk. Engineer planned visit. NO Show. So ring the service desk again, Got LB call centre. Woman put the phone down on me.

  • 66_mazza Mazza 66 (@66_mazza) reported from Walker Gate, England

    @bt_uk please may I have a new telephone?Im a new customer & my old handset is no longer compatible!🤞🙏

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @btbusinesscare I moved house in December, you failed to move my Internet so spectacularly that mid January I cancelled the non existing internet. I’ve been sent bills in February & March that I’ve had to phone about. Im just trying to warn other people how bad your service is.

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RobertoMoir Robert Moir Official (@RobertoMoir) reported

    I can’t believe the state of your digital voice rollout @bt_uk @BTGroup. I’m helping elderly family you left without a phone and shambles doesn’t begin to cover it. I’ve worked with IT/voice for years, I’m trained on your systems and it’s still terrible. This is disgraceful.

  • MrJDucky Mr𝐉Ducky Esq. III™👻🎃🦇🏳️‍🌈 (@MrJDucky) reported

    @bt_uk @Steam Is this a thing that can be fixed or would it be a case of capping the download speeds on Steam and hoping it fixes it? Been looking to upgrade as well, but if the whole network is getting knocked down by just steam downloading then I'm not sure if it'd be worth it just now.

  • MarcusRobson2 Marcus Robson (@MarcusRobson2) reported

    @SkySportsGolf if viewing figures and demand are higher for women’s PGA golf than men’s PGA Tour golf, then fair enough, but at least tell us so we can cancel our subscriptions and/or let someone like @btsport take over.

  • GAWE14 Gary Wilson (@GAWE14) reported

    @bt_uk am a BT broadband/Halo customer- do you do a Payg mini hub data sim?

  • Amyyyyyyyyyy_ Amy Graham (@Amyyyyyyyyyy_) reported

    @bt_uk please can someone reply or DM me regarding my broadband issues please

  • dansumption 𝁅Dan Sumption͚͛͛͛͛͛𝀿🥀 (@dansumption) reported

    @bt_uk My problem is that you have sent me an email asking me to call you. Last time you did that, it took 50 minutes and 5 different operators before you found someone who knew what you wanted to talk to me about. Please just talk to me by email, it's so much easier and leaves a record

  • SuggWillSugg Will Sugg (@SuggWillSugg) reported

    @bt_uk hello, I’ve recently upgraded my broadband speed and my halo double data is no longer allocated on my mobile. Please can your help.

  • jeannie_pie Jeannie pie (@jeannie_pie) reported

    @bt_uk Continued. I have now selected London region, but although the serial recording issue sorted, the channel reception from London is bad - hence why I used to use SE(kent) region. I'm NOT happy with this change or the response from BT or Youview

  • khaddow60077 Kiernan (@khaddow60077) reported

    Can’t wait til my @bt_uk service is gone it drops out about 10 times a day!!!

  • drmarkrthomas Mark Thomas (@drmarkrthomas) reported

    @bt_uk really disappointed to have been blocked from leaving BT broadband well outside my contract expiry. To make it worse, I've now been charged for 5 months service I've not used. BT were very unhelpful when I tried to sort this out as a busy doctor working in the pandemic