BT (British Telecom)

BT (British Telecom) Outage Report in Hebburn, South Tyneside, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hebburn, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hebburn, South Tyneside, England 01/16/2026 17:10

January 16: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hebburn, South Tyneside, England

The most recent BT (British Telecom) outage reports came from the following cities: Cramlington, Newcastle upon Tyne, Gateshead, Boldon Colliery, Blaydon-on-Tyne, Washington, Wallsend, Bedlington and Stanley.

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City Problem Type Report Time
United KingdomCramlington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Hebburn, England

Latest outage, problems and issue reports in Hebburn and nearby locations:

  • graeme_i_wilson Graeme Wilson (@graeme_i_wilson) reported from Walker Gate, England

    @bt_uk The automated 'check my line' service isn't finding the fault.

  • flipflops1982 Philip Robinson (@flipflops1982) reported from Shiremoor, England

    @bluther123 @neilben10112319 i am only watching the game, no highlights, no build up, no half time banter! @btsport have the worst football pundits in football history! #liverpoolvsTottenham #TOTLIV

  • liamlcg MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk ...... Your wifi is shit

  • MbShizzzle MBShizzzle (@MbShizzzle) reported from South Shields, England

    @SFC_Kristian @btsport @mrjakehumphrey He mate. He literally sounds gutted about the goals! Biased as ****

  • JohnRobson18 John Robson (@JohnRobson18) reported from Wallsend, England

    I predict spurs to lose 5 -0 they are awful. @btsport

  • Sturrock85 Andrew Sturrock (@Sturrock85) reported from Whitley Bay, England

    I presume the awful @btsport stream on @YouTube is a ploy to get people to subscribe. It's awful, despite what is usually a good connection.

  • Keithr10 Keith Robertson 🤦🏻‍♂️ (@Keithr10) reported from South Shields, England

    @rioferdy5 is a patronising prick “have to have played the game” it’s only bellends who’s argument has been lost who state shit like that, absolute ******* of a man #btsport #THFCVCITY

  • graeme_i_wilson Graeme Wilson (@graeme_i_wilson) reported from Walker Gate, England

    @bt_uk I moved house in the last year - previously I had sky DSL - copper only and enjoyed better service - this shouldn't be the case. I have another property with VM Docsis service - again a better service - but your core network was built on low cost - 21CN - poor product choices.

  • joshybanyard Josh Banyard (@joshybanyard) reported from Longbenton, England

    As lovely as it is for @btsport too show the #ChampionsLeagueFinal for free but the stream is awful...

  • PHoare1963 Dr Peter Hoare ⌬ (@PHoare1963) reported from Sacriston, England

    @BaseballBrit @btsport @MLB @Twitter To be fair @btsport are better than most other channels - usually two games a night on their ESPN channel. Too many Yankees and Red Sox games though and not enough @Rockies! @MLBTV just as bad - not equal coverage of all teams....🤔

  • TVBCJonpaul Jonpaul Heron (@TVBCJonpaul) reported from Newcastle upon Tyne, England

    Working fine all day, week and month. Now watching #ChampionsLeagueFinal2019 on @btsport on YouTube and it’s now poor. Very interesting.

  • Ted202_ David (@Ted202_) reported from Shiremoor, England

    @mrjakehumphrey @themichaelowen @Robbie9Fowler @LFC @LivEchoLFC @TheRedmenTV @TheAnfieldWrap @AnfieldHQ @btsport @ChampionsLeague Not bad when McManaman amassed about 11 of them

  • graeme_i_wilson Graeme Wilson (@graeme_i_wilson) reported from North Gosforth, England

    @bt_uk hello, I've had an ongoing broadband instability issue for around 6 months - frequently when I'm using IP voice applications the service is disrupted - I've tried to raise a fault on this a number of times - help!!

  • xToonsend Dominic Townsend (@xToonsend) reported from Washington, England

    The only negative thing about watching this cracking Toon win is having to listen to that **** Michael Owen chat shit after it #NUFC #btsport

  • mulcs85 John Mulcahy (@mulcs85) reported from Newcastle upon Tyne, England

    @IamAustinHealey @Saracens @ChampionsCup @leinsterrugby @btsport Congrats Saracens - but some serious self evaluation needed by Leinster - not why we lost but reffing of offside and breakdown was a bad joke - really has to be addressed - laws already there - enforce them

  • DUDSY31 BRYAN HEYWOOD (@DUDSY31) reported from South Shields, England

    @themichaelowen talking utter fkn shit!!! On @btsport on the other hand @mrjakehumphrey talks total sense! #nufc #newcastle #toon

  • MrsP1001 MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.

  • graeme_i_wilson Graeme Wilson (@graeme_i_wilson) reported from Walker Gate, England

    @bt_uk The light doesn't seem to change colour - yes the service is dropping out - I feel that there is either a degradation of pair quality or faulty termination equipment in the cabinet or exchange - there is definitely an issue.

  • timtamw88 Tamara Watts (@timtamw88) reported from Blyth, England

    @bt_uk are the most incompetent company. I’m only a month into my contract and I want to cancel already. Terrible customer service, they just pass you to another dept and then your back to the start. I’ve never rang a company so much to get something sorted. #terrible

  • John_P_Turner John Turner (@John_P_Turner) reported from South Shields, England

    @bt_uk Queried business bills, however, billing team are unwilling to discuss/explain the issues raised. Service has now been suspended and billing team refusing to engage without payment being made. This is nothing short of blackmail! @MoneyTelegraph @TimesBusiness

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • islay13 Anne McConnell ☘☘🦋🦋 (@islay13) reported

    @thomas_bhoy @bt_uk Definitely worth a call for sure. Elderly people don't need to be pestered like that, causing stress needlessly. Surely it can't be that difficult to cancel an account these days, its all done by a press of a button.

  • stimpakman Stimpakman (@stimpakman) reported

    @bt_uk They have said its a problem with open reach. Apparently its being worked on as we speak. Was just enquiring about a timescale if known

  • Damion63066376 Damion (@Damion63066376) reported

    @marcwboz @btsport Ik it's wrong but the reason why they don't show a lot of league 1 or 2 is because obviously they think higher leagues will be more interesting and draw more viewers than lower leagues which is really bad

  • islay13 Anne McConnell ☘☘🦋🦋 (@islay13) reported

    @thomas_bhoy @bt_uk Perhaps a call to Trading Standards might help push things along 🤔

  • AndyE1878 Andy E 2 🇵🇸 (@AndyE1878) reported

    @bt_uk What is the policy on the mini hub being activated? WiFi has dropped out 33 times in the past 2 days from data the person I just spoke to could see but she wouldn't activate it. Engineer booked but similar problem last year and mini hub activated immediately.

  • markmacfarlan76 mark macfarlane (@markmacfarlan76) reported

    @bt_uk broadband is a ****** service! Can’t even open a website while watching a simple YouTube video £150 a quarter for this service I’d be better just burning the money it would be more satisfying

  • nick_feather Nick Feather (@nick_feather) reported

    @bt_uk your customer service is appalling. 2 days I’ve waited home for broadband installation & twice the engineer has left without doing the job. Your call centre is unhelpful. Some of your agents are rude & I’ve not received a single callback as requested. 3.5 weeks & counting

  • Maltkilncottage Malt Kiln Cottage (@Maltkilncottage) reported

    @bt_uk interesting that although I raised a complaint regarding a data breach, being told I’ll receive a call back in 48 hrs, I receive an email stating the case has been closed. Disappointing and woeful service.

  • thomas_bhoy Tommy Bhoy (@thomas_bhoy) reported

    @islay13 @bt_uk Its terrible Anne, her husband died in February we cancelled everything from @bt_uk in march and she still gets invoices from them, call handlers dont care and have no sympathy for elderly couples, I think your right trading standards is probably the best way

  • freshold_uk Freshold (@freshold_uk) reported

    @bt_uk No it’s still a problem. The download is fairly slow by today’s standards, but the upload is so bad it’s stifling.