BT (British Telecom) Outage Report in Hebburn, South Tyneside, England
Why is my BT (British Telecom) service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Hebburn, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hebburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Hebburn, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Cramlington, Washington, Stanley, Sunderland, and South Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Internet | 4 days ago |
|
Gateshead
|
Internet | 5 days ago |
|
Newcastle upon Tyne
|
Phone | 28 days ago |
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Newcastle upon Tyne
|
Internet | 1 month ago |
|
Cramlington
|
Phone | 1 month ago |
|
Cramlington
|
Phone | 1 month ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Hebburn, England
Latest outage, problems and issue reports in Hebburn and nearby locations:
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Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England@fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?
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David Hall (@SmarProcurement) reported from Whitley Bay, EnglandFor me @btsport have taken the mantle from @talkSPORT for the worst cricket coverage. Matt Smith is a good football presenter but is clearly not a cricket follower and the commentary they are using from Fox is terrible. If @bbctms can send their to team to Australia why not BT?
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Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England@BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.
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Josh Banyard ⚫⚪⚫⚪ (@joshybanyard) reported from Longbenton, EnglandAnyone got a @btsport LOGIN I can borrow for the #nufc match? 🙏🏼 #shybairnsgetnowt
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Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England@bt_uk I’m still down on all platforms (apart from my iPhone which I don’t log out of)
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Gareth Miller (@geemiller71) reported from South Shields, EnglandStill got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .
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Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England@bt_uk It’s down on all platforms I’m trying to log into except my iPhone which I don’t log out of…
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Tory 1 (@charming_man_) reported from Newcastle upon Tyne, England@bt_uk can we have an update on the outage Middlesbrough TS5
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Andrew Davis (@andrew14ad) reported from Newcastle upon Tyne, England@msmith850 @btsport Never in doubt they are back
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Chris Dodds (@PapaDodds) reported from South Shields, England@bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.
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Angela Wilkinson🍃💚🍃 (@wilko1999) reported from Whitburn, England@bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.
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Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England@rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)
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Chris Tindall (@chewytheleftie) reported from Gateshead, England@bt_uk the worst service in the UK. I’m still getting bills for a service I stopped in January. Absolutely shambolic. I stopped being a customer 3 months ago yet here I am on hold to BT. What a joke.
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Chris Dodds (@PapaDodds) reported from South Shields, England@bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.
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Kris Kross (@KRISKROS5) reported from Blyth, EnglandBT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC
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Mark Mowbray (@MarkMowbrayNE) reported from Blyth, EnglandNot only is the @bt_uk wifi poor on my smart hub 2 but the lack of channels available is terrible. BT need to sort this out and expand the available WiFi channel choice to prevent neighbours clashing
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Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, EnglandTechnology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…
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Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England@bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).
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Andy Brown (@andyb7274) reported from Bedlington, England@MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃
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Michael Chaney (@ChaneyMichael) reported from Dunston, England@gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Joshua White (@biscuitbigfoot) reportedEvening, @bt_uk I hope you can help. You are advertising an upgrade deal to me that includes the full fibre promise. However, Openreach have confirmed to me today that’s the plans to roll out FTTP to my are are cancelled? Why are you still promoting the full fibre promise?
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Clare botterman (@clarebotterman) reported@CFArtTherapy @bt_uk I must have the Midas touch! Write to the CEO! I have and won’t stop until I get proper closure on this debacle. I resent the time i have had to spend on what should have been a simple issue however Open Reach have a monopoly and this is why their service is poor in my view!
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Sean benham (@SeanBens) reported@bt_uk useless, let down on x2 connection dates x1 moved without me even being notified. Missed first one didn’t come on wait a week for the next date given doesn’t come on again I call up have to wait for an engineer for a week he turns up and says it’s BT’s end goes away.
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Chris Leigh 🇬🇧🏴 (@Chris_Leigh_UK) reported@bt_uk As long as they are not performing that divisive knee gesture, I’m in full support.
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Daddy (@negative_weirdo) reported@btsport You should be sending out voip phones in anticipation for the change. Not weeks later! I'll be speaking to OFCOM and raised a complaint with BT
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the Poundshop Guv’nor (@PoundshopGuv) reported@BethanMW @bt_uk for me it took BT five goes including a disconnection of working service totally out of the blue, after 2 weeks of 40+min phone queues and speaking to people who weren't capable or empowered to help, BT finally re-connected me. If you can, take your business elsewhere.
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Craig Johnstone (@cjohnstone1974) reported@btbusinesscare problem with accessing my bt email account need to sort it ASAP
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Daddy (@negative_weirdo) reported@btsport YOU disconnected the analogue line and said we are being moved to digital voice! Now we have no phone! No incoming or outgoing! Revert our phone line back! The PSTN shut down is 2025!!!!!
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Michelle Moore (@michelletmoore) reported1/2 So my @BTCare internet has been dropping out for weeks had an engineer out said theres no problem blamed it on my @skytv box have now booked for sky to come yet my wifi still isn’t working on any devices dropping out don’t think the sky box is the problem here 🙃
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Fabiana Fernandes (@fernandes_fab) reported@bt_uk Came home after being away to find broadband issues since I don’t know when. Call your support team to find out it’s an external fault that might only be fixed next Tuesday. How does one work from home and how you justify this lack of service. I would like 2 review my bill