BT (British Telecom) outages and service status in Hebburn, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Hebburn, including 0 direct reports.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Hebburn, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hebburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hebburn, England
The most recent BT (British Telecom) outage reports came from the following cities: Blyth, Newcastle upon Tyne, Gateshead, Cramlington, Washington, Stanley, and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Blyth
|
Total Blackout | 4 days ago |
|
Newcastle upon Tyne
|
Internet | 14 days ago |
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Gateshead
|
Internet | 15 days ago |
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Newcastle upon Tyne
|
Phone | 1 month ago |
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Newcastle upon Tyne
|
Internet | 1 month ago |
|
Cramlington
|
Phone | 1 month ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Hebburn, England
Latest outage, problems and issue reports in Hebburn and nearby locations:
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Alastair Smith (@baldymanali) reported from Gateshead, England@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
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Trevor Sharkey (@trevstanley) reported from Stanley, England@bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.
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🐢gman scouser Hughes 😬☠️ (@gman_hughes) reported from Ryton, England@bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔
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Stuart Wannop (@QlikStu) reported from Walker Gate, England@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
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Trevor Sharkey (@trevstanley) reported from Stanley, England@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
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Karen Brown (@kphilchris) reported from Ouston, England@BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right
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Trevor Sharkey (@trevstanley) reported from Stanley, England@bt_uk And I NEVER get 4g. Lucky to get 3g!
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lauren moore (@laaurenmoore94) reported from Newcastle upon Tyne, EnglandAnyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂
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Andy burness (@Andyburness2) reported from Longbenton, England@btsport Turn ur phone on silent u stupid old prick
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Trevor Sharkey (@trevstanley) reported from Stanley, England@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
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Karen Brown (@kphilchris) reported from Ouston, England@BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.
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MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England@bt_uk I will never use bt again.. i have just recieved a email saying 40% of the faults happen in the home and i will be charged £85 call out if this is the case.
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MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England@bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!
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andy (@andydeltic) reported from Gateshead, England@bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks
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Dave Miller #ButcherXiJinping #BBCFakeNews (@Sandancer60) reported from South Shields, England@MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.
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Shahan Chowdhury™ © (@shahanchowdhury) reported from Newcastle upon Tyne, England@bt_uk My phone network is EE
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Julie Gallagher (@JulieGal1234) reported from Longbenton, England@bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.
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MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England@bt_uk As ive said i will never have anything to do with bt again
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Arthur 🏴 (@craiginscotland) reported@bt_uk To be honest I’m considering moving to @ZenInternetHelp the 300mb package I’m currently on costs less with them and is guaranteed not to go up in price. The CPI+3.9% isn’t good as you *never* increase the base cost for new customers, if anything it goes down, like it did today!
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Stuart Randall (@RandallStuart) reported@bt_uk just been told this is going to be another 3 weeks is unacceptable on top of the three weeks it has already been poor services and a total let down to lets say important people
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Mark (@The_Phenom_13) reported@NOWHelpTeam I’m fully aware of what it provides. HD should come as standard like it does with every streaming service. I was thinking about grabbing a sports pass, and coming back to NOW, but I think I’ll just stick with @btsport who doesn’t actually charge for HD.
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Mark Nicholson (@Markleshark) reported@bt_uk No known issues, apparently. What’s the next steps?
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Melina Kakoulidis (@MelinaKakoulid7) reported@bt_uk Hello Aled, yes they did. I had an engineer twice that was booked for me to be switched to Fibre Optic Broadband and it never happened and the BT software was saying that I had Fibre Optic Broadband and another software was saying I had copper Broadband.
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Jediandy (@JediandyTV) reported@bt_uk I already know there’s an issue. The problem is all we’ve had is a text with an estimated fox time (5:40 yesterday), yet the site now says 5pm today and someone else has been told it can’t be fixed until Monday. Conflicting information is not what we need
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Jack (@AFC_Jack1998) reported@EmmaKennedy @bt_uk Try abusing the customer service man Emma.
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SP (@NEWSKIN2018) reported@btsport ****! Just tuned in for a new Ligue 1 season and that commentary clown Paul Dempsey has been inflicted on subscribers! Do you not learn @btsport that he is embarrassing and even makes Alan Partridge seem credible? Are you totally disinterested in what WE think? Shameful.
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Mystic (@Mystiiic0) reportedRecently my internet has been disconnecting AT LEAST once a day. I’ve reported more faults in the last month than I have since I’ve been with you @bt_uk Whenever I text 61998 it always says there’s not a problem when there clearly is if it keeps disconnecting.
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Alan Sabatino (@AlanSabatino) reported@bt_uk Just done an update for BT sport on the ps5 and now the app won't load any videos at all. Just gives me a black screen. BT sport still works fine on my phone and tablet so something is wrong with the ps5 version. Can you help??