BT (British Telecom) outages and service status in Hebburn, England

Problems in the last 24 hours in Hebburn, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hebburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hebburn, England

The most recent BT (British Telecom) outage reports came from the following cities: Washington, Blyth, Wallsend, Newcastle upon Tyne, Sunderland, Seaham, and Gateshead.

City	Problem Type	Report Time
Washington	Total Blackout	3 hours ago
Blyth	Internet	1 day ago
Wallsend	Phone	2 days ago
Newcastle upon Tyne	Wi-fi	5 days ago
Sunderland	Internet	10 days ago
Seaham	E-mail	17 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Hebburn, England

Latest outage, problems and issue reports in Hebburn and nearby locations:

• 
  Advanced IFA Ltd (@AdvancedIFA) reported 51 seconds ago from Boldon Colliery, England

  @btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????

• 
  Kris Kross (@KRISKROS5) reported 1 minute ago from Blyth, England

  BT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC

• 
  MBShizzzle (@MbShizzzle) reported 2 minutes ago from South Shields, England

  @SFC_Kristian @btsport @mrjakehumphrey He mate. He literally sounds gutted about the goals! Biased as ****

• 
  Callum Thomson (@calthomson10) reported 9 minutes ago from Newburn, England

  @btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.

• 
  Alastair Smith (@baldymanali) reported 9 minutes ago from Gateshead, England

  @bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted

• 
  Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported 18 minutes ago from Sacriston, England

  @fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?

• 
  Raring2Go! Newcastle (@Raring2goNewcas) reported 21 minutes ago from Newcastle upon Tyne, England

  @BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.

• 
  MrsP (@MrsP1001) reported 29 minutes ago from Chester-le-Street, England

  @bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.

• 
  Jonpaul Heron (@TVBCJonpaul) reported 33 minutes ago from Newcastle upon Tyne, England

  Working fine all day, week and month. Now watching #ChampionsLeagueFinal2019 on @btsport on YouTube and it’s now poor. Very interesting.

• 
  Tayler (@taylersant) reported 39 minutes ago from Newburn, England

  @bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!

• 
  Trevor Sharkey (@trevstanley) reported 42 minutes ago from Stanley, England

  @bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?

• 
  Josh Banyard (@joshybanyard) reported 47 minutes ago from Longbenton, England

  As lovely as it is for @btsport too show the #ChampionsLeagueFinal for free but the stream is awful...

• 
  andy (@andydeltic) reported 47 minutes ago from Gateshead, England

  @bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks

• 
  Dominic Townsend (@xToonsend) reported 48 minutes ago from Washington, England

  The only negative thing about watching this cracking Toon win is having to listen to that **** Michael Owen chat shit after it #NUFC #btsport

• 
  niall (@dellynel) reported 49 minutes ago from Seaton Delaval, England

  @bt_uk we just tried to cancel @bt tv and internet today as the prices have been put up only to be told we are tied in until the New Year or it will cost us £600 Yearly fixed term contract can't cancel complete and utter con

• 
  Andrew Davis (@andrew14ad) reported 51 minutes ago from Newcastle upon Tyne, England

  @msmith850 @btsport Never in doubt they are back

• 
  Angela Wilkinson🍃💚🍃 (@wilko1999) reported 57 minutes ago from Whitburn, England

  @bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.

• 
  Lee Hughes (@LeeJarraHackle) reported 57 minutes ago from South Shields, England

  Greedy @bt_uk , Greedy @SkySports how many more pubs have pulled out with your ££££ price hike hang your heads in shame

• 
  Martin (@WASNAPPER) reported 59 minutes ago from Whitley Bay, England

  2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved

• 
  Philip Robinson (@flipflops1982) reported 60 minutes ago from Shiremoor, England

  @bluther123 @neilben10112319 i am only watching the game, no highlights, no build up, no half time banter! @btsport have the worst football pundits in football history! #liverpoolvsTottenham #TOTLIV

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Wall 💙🧡 (@ChrisWall85) reported 7 minutes ago

  @bt_uk can't log in via the website or app. Sends a code to my email (fine) then to my mobile which it never accepts. The screen just never progresses? Known issue?

• 
  Darren Lloyd (@darrenglloyd) reported 14 minutes ago

  @bt_uk can you provide best contact to make a complaint please. I am not a customer, however I am concerned about a recent upselling tactic with my elderly vulnerable aunt when she phoned regarding a line issue.

• 
  Adam Darke (@adarkelimited) reported 14 minutes ago

  @dedmans @bt_uk Cannot be worse than BT. Impossible. Their customer service and levels of competency are off the charts appalling. No idea how they even run a business.

• 
  Larissa Collins🇱🇹🇮🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@CollinsLarissa) reported 23 minutes ago

  @bt_uk So you’re making an upgrade I never asked for and it’s still cost me over an hour on the phone because you can’t get your appointments in the right order. I don’t care about your rigid systems - I’m the customer. I care even less that ‘AI did it’ - you trained it.

• 
  JohnBLFC20* (@Johnb2005) reported 24 minutes ago

  @NickLFC82 seen his latest crap about selling him for 80m, one muppet him living off a tweet btsport once read out

• 
  MouseMat (@andymousemat) reported 25 minutes ago

  @bt_uk @virginmedia @CityFibre I need to report massive internet outage in the following postcodes NE1 TO NE38 DH9 DH1, DH6, DH7 TS26, TS27, TS28 11564 - Riyadh Saudi Arabia 21442 - Jeddah Saudi Arabia Internet must be down as "Visitors" are awfully quiet

• 
  Alison indge (@AliIndge) reported 25 minutes ago

  Give @bt_uk a slow hand clap for messing up my email password - I made a BT ID which then said incorrect pw on my BT email account so I changed it - then tried to log in to the new BT ID account and it’s saying wrong pw too - give me strength 🤬

• 
  Trevor Chenery (@Krisp06) reported 27 minutes ago

  @countrymousie @btbusinesscare I wouldn't have thought so. You can keep your landline but you would need to move it -eventually - to a 'digital supplier' when the line service finally ends. However, I checked with Dr Google & his Elves & they made the following points which sound like very good news. "Starlink does not directly provide a traditional copper landline service, but it can fully replace one as part of the UK PSTN switch-off by supporting Voice over Internet Protocol (VoIP) services. You can keep your existing phone number and handset by using a VoIP adapter connected to the Starlink router, suitable for replacing old copper lines. How it Works: Starlink provides high-speed internet, allowing you to use third-party VoIP providers (e.g., Plexatalk, Premitel) to make calls via your internet connection. Requirements: You will need a VoIP Analogue Telephone Adapter (ATA) to plug your existing telephone handset into the Starlink Wi-Fi router. Suitability: VoIP over Starlink is ideal for rural areas where copper is being removed, offering sufficient speed and reliability.Alternatives: If you do not wish to use VoIP, you may look at mobile phone-based solutions, which are also often used when replacing old copper lines. As the UK moves towards a digital-only network by 2027, switching to a VoIP service via a broadband connection like Starlink is a common solution." You need to find & check it al lout with a good IT man to help you through the key steps & stages. You may also need to invest in new telephone hand sets around your house to replace your old BT ones. You won't need wires to connect them, it all works digitally through the air.

• 
  Kevin Scallan (@ScallanKevin) reported 27 minutes ago

  @bt_uk I have cancelled my ee tv subscription within my cooling off period with customer services but I have not received a returns label to return the equipment. Can you send me a returns label?

• 
  Steph Murray (@DerekDonkey1977) reported 29 minutes ago

  @bt_uk Referring someone to Ofcom when you won’t fix your own issues is not a solution