BT (British Telecom) outages and service status in Hebburn, England

Problems in the last 24 hours in Hebburn, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hebburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hebburn, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Washington, Blyth, Wallsend, Seaham, and Gateshead.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	4 days ago
Sunderland	Internet	4 days ago
Washington	Total Blackout	6 days ago
Blyth	Internet	7 days ago
Wallsend	Phone	9 days ago
Newcastle upon Tyne	Wi-fi	12 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Hebburn, England

Latest outage, problems and issue reports in Hebburn and nearby locations:

• 
  Advanced IFA Ltd (@AdvancedIFA) reported 7 minutes ago from Boldon Colliery, England

  @btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????

• 
  lornafay (@lornafaym) reported 10 minutes ago from Seaham, England

  Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.

• 
  Karen Brown (@kphilchris) reported 12 minutes ago from Ouston, England

  @BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.

• 
  Alastair Smith (@baldymanali) reported 12 minutes ago from Gateshead, England

  @bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted

• 
  Adam Bygate (@AdamBygate) reported 16 minutes ago from Rowlands Gill, England

  Nothing worse when a player dives and the commentators say "they won a foul" .. you are part of the problem @btsport

• 
  Gareth Miller (@geemiller71) reported 17 minutes ago from South Shields, England

  Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

• 
  Dominic Townsend (@xToonsend) reported 20 minutes ago from Washington, England

  The only negative thing about watching this cracking Toon win is having to listen to that **** Michael Owen chat shit after it #NUFC #btsport

• 
  Karen Brown (@kphilchris) reported 23 minutes ago from Ouston, England

  @BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right

• 
  Trevor Sharkey (@trevstanley) reported 31 minutes ago from Stanley, England

  @bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.

• 
  Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported 31 minutes ago from Cramlington, England

  @bt_uk 1/2 Not that this will go anywhere. BT SH2 had massive issues with service. OR been out "Fixed line" still issues ring so service desk. Engineer planned visit. NO Show. So ring the service desk again, Got LB call centre. Woman put the phone down on me.

• 
  Dave Miller #ButcherXiJinping #BBCFakeNews (@Sandancer60) reported 34 minutes ago from South Shields, England

  @MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.

• 
  Chris Dodds (@PapaDodds) reported 41 minutes ago from South Shields, England

  @bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.

• 
  Graeme Wilson (@graeme_i_wilson) reported 49 minutes ago from Walker Gate, England

  @bt_uk The automated 'check my line' service isn't finding the fault.

• 
  Tayler (@taylersant) reported 50 minutes ago from Newburn, England

  @bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!

• 
  John Turner (@John_P_Turner) reported 51 minutes ago from South Shields, England

  @bt_uk Queried business bills, however, billing team are unwilling to discuss/explain the issues raised. Service has now been suspended and billing team refusing to engage without payment being made. This is nothing short of blackmail! @MoneyTelegraph @TimesBusiness

• 
  Dr Peter Hoare ⌬ (Ph or pH? 🤔) (@PHoare1963) reported 56 minutes ago from Sacriston, England

  @PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?

• 
  Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported 56 minutes ago from Cramlington, England

  @bt_uk Listen. It's an ongoing joke. There isn't one company I've worked for where it's not an issue. 30% of my time is dealing with billing. I'll use my account team. Just wanted to vent.

• 
  John Robson (@JohnRobson18) reported 56 minutes ago from Wallsend, England

  I predict spurs to lose 5 -0 they are awful. @btsport

• 
  Angela Wilkinson🍃💚🍃 (@wilko1999) reported 56 minutes ago from Whitburn, England

  @bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.

• 
  davidnufc22 (@1ONEBOBBYROBSON) reported 58 minutes ago from Dunston, England

  who ******** is that idiot commentator on #btsport @btsport she hasnt got a clue #NUFC

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CFD (@TenFourEverton) reported 7 minutes ago

  @bt_uk your current email verify service is useless. As soon as you ask for a verify code you then have to come out of the page to get the email and then the page is lost. Whoever designed this brilliant scheme should be fired as they are an idiot. Please change this NOW

• 
  keely (@keely490544) reported 8 minutes ago

  @bt_uk anyone got friends, family can;t use phone for calls this is BT complaint been submitted We will call you within the next few days on 01000****00 to discuss your complaint. If this is not your telephone number that your complaint relates to then please change it below

• 
  Faye Carter (@FayeLcarter) reported 9 minutes ago

  @bt_uk I have been passed around for 2 hours between different teams to get a new hub. I get a different answer every time. I have a message from the first one saying a new hub will be sent he just needs to put me through to the tech team. Please can someone HELP

• 
  julian hines-dedman (@dedmans) reported 10 minutes ago

  @adarkelimited @bt_uk It takes days to speak to someone in a far away country then you discover they have made two other accounts in your misspelt name and then decide in the ether that you broken those contracts and swipe £460 from your bank account!!

• 
  Jessica (@Jessica67669786) reported 15 minutes ago

  @ArmchairAdml @bt_uk this elderly gentleman has been a loyal customer for many years. He is now out of contract paying an extortionate price. Surely you can assist him in obtaining a reasonable priced package for his needs, and perhaps issue a refund for out of contract price hike?

• 
  Steph Murray (@DerekDonkey1977) reported 16 minutes ago

  @bt_uk 9 engineer visits, executive level complaint and no resolution and your solution is to close the complaint Why am I paying for a service I’m not receiving

• 
  Stockport871 (@stockport871) reported 17 minutes ago

  @bt_uk Told “it’s not working, it’s been like this for months and we can’t fix it, loads of people are having this issue”. Talk about customer service 🤯🙈

• 
  LadyBlues The question is always Cui Bono? (@Ladyblues666) reported 17 minutes ago

  @TweetForTheMany @bt_uk @EE I switched away from Virgin because of connectivity issues. Hope yours is better.

• 
  Gavin Cook (@gjc_cook) reported 18 minutes ago

  @bt_uk you’ve sent me a returns label to an email address I don’t have access too. I cba to ring so can we sort it on here please. Also, I’m sure I paid for the equipment when I started the service so why do I have to send it back now?

• 
  bakerbird  (@cakey12) reported 19 minutes ago

  @bt_uk been trying for 3 days now see my bill. Please don’t tell me you are not aware of any problems. How about telling me how this can be resolved. You emailed to say bill is available ……. All I get is 3 dancing dots !!!!!