BT (British Telecom) Outage Report in Hebburn, South Tyneside, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hebburn, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Hebburn, South Tyneside, England
The most recent BT (British Telecom) outage reports came from the following cities: South Shields, Newcastle upon Tyne, Blaydon-on-Tyne, Cramlington, Gateshead, Boldon Colliery, Washington and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 South Shields |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Blaydon-on-Tyne |
Internet | |
| Cramlington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hebburn, England
Latest outage, problems and issue reports in Hebburn and nearby locations:
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Dave Miller #ButcherXiJinping #BBCFakeNews
(@Sandancer60) reported
from
South Shields, England
@MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk I will never use bt again.. i have just recieved a email saying 40% of the faults happen in the home and i will be charged £85 call out if this is the case.
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Callum Thomson
(@calthomson10) reported
from
Newburn, England
@btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.
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Andrew Morris ⚽️
(@Andymorris74) reported
from
South Shields, England
How about @skytv giving movie channels for free across all platforms @virginmedia @bt_uk and help keep people at home! Come on, do your bit Sky TV 👍
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andy
(@andydeltic) reported
from
Gateshead, England
@bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.
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Harry Barham
(@HarrymBarham) reported
from
Newcastle upon Tyne, England
Oh dear @bt_uk… Offered a new contract twice, but my acceptance has been ignored then was supposed to be transferred on a call today but the transfers are broken so was given a direct number…. for the wrong department, who are now panicking because they’re getting random calls
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Andy burness
(@Andyburness2) reported
from
Longbenton, England
@btsport Turn ur phone on silent u stupid old prick
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Darryl Arnett
(@d4rryl23) reported
from
Chester-le-Street, England
@bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do
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lauren moore
(@laaurenmoore94) reported
from
Newcastle upon Tyne, England
Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂
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Julie Gallagher
(@JulieGal1234) reported
from
Longbenton, England
@bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.
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John McLackland
(@RiskManager01) reported
from
Walker Gate, England
@CCriadoPerez @McAfee_Help @bt_uk Although I have never encountered any virus/mail ware problem for any Mac, you should be able to delete MacAfee files from the Library and Preference Folder.
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shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@Cazza7 @btsport That’s crap. 🤬
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk And I NEVER get 4g. Lucky to get 3g!
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🐢gman scouser Hughes 😬☠️
(@gman_hughes) reported
from
Ryton, England
@bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk As ive said i will never have anything to do with bt again
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chloe Lord - BLSM
(@MissChloeLord) reported
I have 0.5gb of phone data to last me 25 days, mini hub has broken & still no WiFi, well after a month @bt_uk promised my WiFi would be fixed. Completely unable to work from home & got 250 kids I can’t contact thanks to BT’s shocking service. Do not recommend!!!!!
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Greg
(@GregHH1984) reported
@bt_uk I haven’t, because I really can’t see how that is relevant to the issue of the BT app telling me content is only available in the UK. I have the Sky Go app, which works fine. Please can you tell me what error VP216 means? Thx
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Frank Duffy
(@frankiebhoy58) reported
@bt_uk I would love to but you won't upgrade in my area. And why are you, BT, promoting something that's nothing to do with. Anytime I've had a problem with what broadband I have, I'm told its an Openreach matter, not yours. And why doesn't Openreach have a phone number people can call?
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daniel clissett
(@danclissett) reported
lol well tomorrow should be fun got a 5 year old homeschooling and my @bt_uk WiFi is down and won’t be fixed til Friday
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Dom Goodsell
(@dominicgoodsell) reported
@bt_uk @OpenreachHelp Please can someone help our community in understanding why when over 25% of residents have 900mb full fibre as paid for by #morrishomes but the rest of us are told it doesnt exist on site! Openreach laid the fibre EVERYWHERE last Feb! OX16 9**
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CareHarmonySolutions
(@CareHarmony) reported
@btbusinesscare Can you please let us when they will contact us? The phone is still not working.
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Mathew David Clough ㅂㄹㅁ
(@Matt_Clough) reported
Need to contact @HMRCcustomers about being stuck at sea and being unable to file my tax return - impossible to do. Want to cancel @btsport and @bt_uk won’t let me so they can steal money from me. My credit card company won’t let me pay them unless I can phone them UK is a joke
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Punnpie
(@punnnpie) reported
@bt_uk is there some kind of issue with broadband at the moment? A lot of people complaining about no internet access, including myself. When will this be fixed
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KLH R3
(@KLHR3) reported
@bt_uk Your Service Status says no issues in my area; funny. My router has disconnected 4 times in the last 40 minutes and internet is up & down like a yo-yo; this is after 6 months of on-going issues with my (expensive & increasingly unreliable) broadband
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Thomas
(@Thomas37824342) reported
Yet again @bt_uk promised another call back by 9pm and yet again they fail what type of company is this!