BT (British Telecom) Outage Report in Whitley Bay, Borough of North Tyneside, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Whitley Bay, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whitley Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Whitley Bay, Borough of North Tyneside, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Cramlington, Washington, Stanley, Sunderland, South Shields, Ashington and Blaydon-on-Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Cramlington |
Phone | |
| Cramlington |
Phone | |
| Washington |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Whitley Bay, England
Latest outage, problems and issue reports in Whitley Bay and nearby locations:
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niall
(@dellynel) reported
from
Seaton Delaval, England
@bt_uk we just tried to cancel @bt tv and internet today as the prices have been put up only to be told we are tied in until the New Year or it will cost us £600 Yearly fixed term contract can't cancel complete and utter con
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Tory 1
(@charming_man_) reported
from
Newcastle upon Tyne, England
@bt_uk can we have an update on the outage Middlesbrough TS5
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Angela Wilkinson🍃💚🍃
(@wilko1999) reported
from
Whitburn, England
@bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@bt_uk It’s down on all platforms I’m trying to log into except my iPhone which I don’t log out of…
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Andy Brown
(@andyb7274) reported
from
Bedlington, England
@MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃
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Chris Tindall
(@chewytheleftie) reported
from
Gateshead, England
@btbusinesscare I moved house in December, you failed to move my Internet so spectacularly that mid January I cancelled the non existing internet. I’ve been sent bills in February & March that I’ve had to phone about. Im just trying to warn other people how bad your service is.
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Josh Banyard ⚫⚪⚫⚪
(@joshybanyard) reported
from
Longbenton, England
Anyone got a @btsport LOGIN I can borrow for the #nufc match? 🙏🏼 #shybairnsgetnowt
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Mark Berry
(@Markberry89) reported
from
Guide Post, England
@bt_uk internet is the absolute WORST of them all!!!
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nick
(@nickcubs70) reported
from
Whitley Bay, England
******* hell @btsport you’ve been absolutely dreadful. The worst thing about tonight for sure.
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .
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Mark Mowbray
(@MarkMowbrayNE) reported
from
Blyth, England
Not only is the @bt_uk wifi poor on my smart hub 2 but the lack of channels available is terrible. BT need to sort this out and expand the available WiFi channel choice to prevent neighbours clashing
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David Hall
(@SmarProcurement) reported
from
Whitley Bay, England
For me @btsport have taken the mantle from @talkSPORT for the worst cricket coverage. Matt Smith is a good football presenter but is clearly not a cricket follower and the commentary they are using from Fox is terrible. If @bbctms can send their to team to Australia why not BT?
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Andrew Davis
(@andrew14ad) reported
from
Newcastle upon Tyne, England
@msmith850 @btsport Never in doubt they are back
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Chris Tindall
(@chewytheleftie) reported
from
Gateshead, England
@bt_uk I can’t wait for next month when I get another bill for a service I cancelled in January
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Neil Summers 💙💛
(@neilyboy1919) reported
from
Ashington, England
Now we've lost #Ashes please @btsport put us out of our misery and get rid of Matt Smith, an absolutely awful presenter
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davidnufc22
(@1ONEBOBBYROBSON) reported
from
Dunston, England
who ******** is that idiot commentator on #btsport @btsport she hasnt got a clue #NUFC
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Chris Tindall
(@chewytheleftie) reported
from
Gateshead, England
@bt_uk the worst service in the UK. I’m still getting bills for a service I stopped in January. Absolutely shambolic. I stopped being a customer 3 months ago yet here I am on hold to BT. What a joke.
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Michael Chaney
(@ChaneyMichael) reported
from
Dunston, England
@gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.
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Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@bt_uk I’m still down on all platforms (apart from my iPhone which I don’t log out of)
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ishwarya
(@ishwaryaLR) reported
.@bt_uk make it so difficult to raise a complaint - my elderly mother-in-law has been hung up on 3 times so far with no attempt to call her back. The only way to escalate it now (before we can contact the ombudsman) is to write directly to @ThomasDuecke and Simon Jonathan Lowth.
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Richard McCann
(@RichardMcCann9) reported
@BTCare Cannot download My BT to see if there are any network problems?
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Chris Gould
(@Gould1471) reported
@bt_uk so when am I going to get that phone call that was, so say, in the diary for Weds 30th Dec between 1600 & 1800 hrs? Guess it didn't happen cos you need to refund my credit balance and I'm no longer a customer !!
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Rathika C
(@rathika27) reported
@btbusinesscare I was on hold for 36 mins this morning before I had to take another call (funny that as working). Now on hold again .... 30 mins and counting. This is absolutely appalling customer service @BTBusiness @bt_uk There is not even an option to email a cancellation request 😡
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Bryan Hayes
(@hayesbryan) reported
@bt_uk I don’t want an update. I want a definitive resolution. When will the internet, definitely, be connected? I get different answers every time I get an ‘update’, and it costs me hours of my life. I’ve been waiting since the 1st December. Last I was told it would be 18th Jan. why?
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sheree macconnachie
(@misssamac) reported
@btsport warning do not renew ur internet with bt to get half price sport does not work. Just get signed into BT broadband for months and price of sport doubles!!!!! Complaint raised but closed as ‘frivolous’ ofcom complaint coming their way!!!!
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Rathika C
(@rathika27) reported
@btbusinesscare @BTBusiness @bt_uk 1 hour 30 mins and counting (that’s over 2 hours on hold in total). Seriously, what sort of service provision is this? I’ve done Live Chat and been told I have to ring the number or make a complaint and then you will help cancel it. So complaint formally made! FFS.
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Dr Keith O' Brien
(@keithmobrien) reported
@bt_uk hey, new customer here. Trying to call Customer Service all morning but calls are being d/ced from your end. No chat function available. Trying to claim reward card in MyBt but not showing, links are broken even when logged in. Can you help?
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Shiv Singh Bagharian
(@bagharian) reported
Moved over to @EE for home broadband and its been an absolute **** show.. Should've gone live 30/12 but was sent an old router with incorrect account details on it.. Now told to wait another 3-5 days until the next router comes through. Should've stuck with @bt_uk
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Louise Powell
(@louisethomas82) reported
@bt_uk So what next then?! Given that your out of warrantee technical line won’t speak to me and provides a premium rate number to contact which I will not be doing given that so far not one of the people I have spoken to have offered any support other than to fob me off!!