BT (British Telecom)

BT (British Telecom) Outage Report in Whitley Bay, Borough of North Tyneside, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Whitley Bay, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whitley Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Whitley Bay, Borough of North Tyneside, England 06/04/2025 23:30

June 04: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (13%)

    E-mail (13%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Whitley Bay, Borough of North Tyneside, England

The most recent BT (British Telecom) outage reports came from the following cities: Cramlington, Gateshead, Newcastle upon Tyne, South Shields, Ashington, Sunderland, Blyth, Stanley, North Shields, Morpeth, Washington, Whitley Bay and Hebburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomCramlington E-mail
United KingdomGateshead E-mail
United KingdomNewcastle upon Tyne E-mail
United KingdomNewcastle upon Tyne E-mail
United KingdomSouth Shields Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Whitley Bay, England

Latest outage, problems and issue reports in Whitley Bay and nearby locations:

  • neilyboy1919 Neil Summers 💙💛 (@neilyboy1919) reported from Ashington, England

    Now we've lost #Ashes please @btsport put us out of our misery and get rid of Matt Smith, an absolutely awful presenter

  • andyb7274 Andy Brown (@andyb7274) reported from Bedlington, England

    @MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃

  • joshybanyard Josh Banyard ⚫⚪⚫⚪ (@joshybanyard) reported from Longbenton, England

    Anyone got a @btsport LOGIN I can borrow for the #nufc match? 🙏🏼 #shybairnsgetnowt

  • Raring2goNewcas Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    @BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.

  • PapaDodds Chris Dodds (@PapaDodds) reported from South Shields, England

    @bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.

  • PapaDodds Chris Dodds (@PapaDodds) reported from South Shields, England

    @bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.

  • wilko1999 Angela Wilkinson🍃💚🍃 (@wilko1999) reported from Whitburn, England

    @bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.

  • SmarProcurement David Hall (@SmarProcurement) reported from Whitley Bay, England

    For me @btsport have taken the mantle from @talkSPORT for the worst cricket coverage. Matt Smith is a good football presenter but is clearly not a cricket follower and the commentary they are using from Fox is terrible. If @bbctms can send their to team to Australia why not BT?

  • MarkMowbrayNE Mark Mowbray (@MarkMowbrayNE) reported from Blyth, England

    Not only is the @bt_uk wifi poor on my smart hub 2 but the lack of channels available is terrible. BT need to sort this out and expand the available WiFi channel choice to prevent neighbours clashing

  • KRISKROS5 Kris Kross (@KRISKROS5) reported from Blyth, England

    BT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC

  • charming_man_ Tory 1 (@charming_man_) reported from Newcastle upon Tyne, England

    @bt_uk can we have an update on the outage Middlesbrough TS5

  • Raring2goNewcas Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @bt_uk I’m still down on all platforms (apart from my iPhone which I don’t log out of)

  • Markberry89 Mark Berry (@Markberry89) reported from Guide Post, England

    @bt_uk internet is the absolute WORST of them all!!!

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @bt_uk the worst service in the UK. I’m still getting bills for a service I stopped in January. Absolutely shambolic. I stopped being a customer 3 months ago yet here I am on hold to BT. What a joke.

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @bt_uk It’s down on all platforms I’m trying to log into except my iPhone which I don’t log out of…

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @bt_uk I can’t wait for next month when I get another bill for a service I cancelled in January

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • ChaneyMichael Michael Chaney (@ChaneyMichael) reported from Dunston, England

    @gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.

  • andrew14ad Andrew Davis (@andrew14ad) reported from Newcastle upon Tyne, England

    @msmith850 @btsport Never in doubt they are back

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • calaaab T (@calaaab) reported

    @Theun60 @CommunityFibre I’m reading all comments to know if o should change from horrible @bt_uk .

  • adrianpb Adrian Barrett (@adrianpb) reported

    @btsport any chance you could work out a way of us having some decent commentary for the 2nd test? You have the rights but @SkyCricket know how to broadcast cricket. I don't mind Aussie commentary (Channel 9 not Fox) but it needs to be balanced and not crap. Thanks ever so.

  • 1nuclearpenguin Nuclear Penguin (@1nuclearpenguin) reported

    What does @RobbieSavage8 actually bring to @btsport coverage of the CL? Surely they can get someone more in tune than him. I wouldn’t mind if it was free but we have to pay to listen to his utter crap.

  • Gooders_1978 GOODERS (@Gooders_1978) reported

    @anthernandez @Mathsframe @btsport Tried the fix last night but didn't work. All fine today 👍

  • thomholmes Tom Holmes (@thomholmes) reported

    The ashes commentary on @btsport is woeful. How can we be expected to pay for this and then get all Australian commentators from a host broadcast. They never shut up, oh my gosh I miss @SkyCricket

  • RealShaunHooper Shaun Hooper (@RealShaunHooper) reported

    @bt_uk you're a joke mate! The worst company I've ever experienced. Utter dog ****!

  • BeansMug Mug_of_beans (@BeansMug) reported

    @bt_uk Can't or won't? I was speaking with my parents via their landline on day 5 of the outage. An emergency may have occurred during any of those days, not just the 1st HR. If there was no way to contact them after 1h, I'd have to travel 6h to collect, 6h back, then 12h to return them

  • will491149 will (@will491149) reported

    @bt_uk I is terrible how bad this climate change is, Its nearly the end of Autumn and the place has never been greener.

  • MummyLawrence T (@MummyLawrence) reported

    @bt_uk How do I report a phoneline not working? Customer is vulnerable and doesn't use the internet.

  • SplashOfWallace Splash of Wallace (@SplashOfWallace) reported

    @bt_uk Concentrate on tackling reliable Wi-Fi. I paid £20 for your service this week. Useless.