BT (British Telecom)

BT (British Telecom) Outage Report in Whitley Bay, Borough of North Tyneside, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Whitley Bay come from postal codes NE25.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Whitley Bay, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whitley Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Whitley Bay, Borough of North Tyneside, England 03/28/2024 07:35

March 28: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (10%)

    Phone (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Whitley Bay, Borough of North Tyneside, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Ashington, Gateshead, Stanley, Sunderland, South Shields, Hebburn, Washington, Morpeth, Blyth, Blaydon-on-Tyne, Whitley Bay, North Shields and Wallsend.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomAshington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Internet
United KingdomStanley Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Whitley Bay, England

Latest outage, problems and issue reports in Whitley Bay and nearby locations:

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk And I NEVER get 4g. Lucky to get 3g!

  • laaurenmoore94 lauren moore (@laaurenmoore94) reported from Newcastle upon Tyne, England

    Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂

  • glne12 gary littlemore (@glne12) reported from Longbenton, England

    Terrible @btsport sort it out

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.

  • Andyburness2 Andy burness (@Andyburness2) reported from Longbenton, England

    @btsport Turn ur phone on silent u stupid old prick

  • QlikStu Stuart Wannop (@QlikStu) reported from Walker Gate, England

    @bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?

  • baldymanali Alastair Smith (@baldymanali) reported from Gateshead, England

    @bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted

  • heatherpott heather potts (@heatherpott) reported from Walker Gate, England

    @bt_uk please can you respond to my complaint ASAP #poorcustomerservice

  • Sandancer60 Dave Miller #ButcherXiJinping #BBCFakeNews (@Sandancer60) reported from South Shields, England

    @MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.

  • timhardinguk Tim Harding (@timhardinguk) reported from Whitburn, England

    @bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right

  • HarrymBarham Harry Barham (@HarrymBarham) reported from Newcastle upon Tyne, England

    Oh dear @bt_uk… Offered a new contract twice, but my acceptance has been ignored then was supposed to be transferred on a call today but the transfers are broken so was given a direct number…. for the wrong department, who are now panicking because they’re getting random calls

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Newcastle upon Tyne, England

    @bt_uk My phone network is EE

  • Andymorris74 Andrew Morris ⚽️ (@Andymorris74) reported from South Shields, England

    How about @skytv giving movie channels for free across all platforms @virginmedia @bt_uk and help keep people at home! Come on, do your bit Sky TV 👍

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @Cazza7 @btsport That’s crap. 🤬

  • JulieGal1234 Julie Gallagher (@JulieGal1234) reported from Longbenton, England

    @bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.

  • andydeltic andy (@andydeltic) reported from Gateshead, England

    @bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JayneyWalker Jayney Walker (@JayneyWalker) reported

    @bt_uk so Facebook, WhatsApp & Instagram have crashed and now yet again I have no BB. I pay £55/mth for a home mobile router as the landline is poor and now this is crashing every hour.Can't even load a website. It's an absolute disgrace. Can't even phone you,I have no voice atm!

  • hornypigbb Hornypigbb (@hornypigbb) reported

    @bt_uk I shouldn’t have to ring you. You should have it sorted already. Or are we the mugs that have to pay you and then chase you for the service we pAid for????

  • IsmaeelAkujee Ismaeel A (@IsmaeelAkujee) reported

    @bt_uk i have 4g but nothing works in Manchester any issues ?

  • Moirai2020 Sol (@Moirai2020) reported

    @mattwhitthread @bt_uk All sounds very familiar. God awful customer service. I’ve been waiting for 57 days so far and just keep on getting lame excuses and BS

  • jamie1moran Jamie (@jamie1moran) reported

    @bt_uk hello can someone help me with my phone line problem. It was working fine until 3 bt service vans were at the junction box across the road from my house earlier today.

  • MrBenGrant Ben Grant (@MrBenGrant) reported

    @btbusinesscare what an absolute waste of time this lot are! No wonder every time you mentioned you worked for BT, people just complained about poor service. How can it be this bad? A communication company terrible a communicating! Who knew it was possible!

  • _SM86_ SM86 (@_SM86_) reported

    @bt_uk is your mobile internet down in Glasgow. Cant connect. Having to use wifi

  • alexbowler69 Alex Bowler (@alexbowler69) reported

    @bt_uk I have not received my return equipment bag. Can you help me with this?

  • vincemarsters Vince Marsters (@vincemarsters) reported

    @BTCare Is there a problem with mobile data at the moment? Have no data on 3 different phones but have full signal bars and reported 4G.

  • Beardlyson Beardlyson (@Beardlyson) reported

    @bt_uk apparently @OpenreachHelp ran a test saying it was fine and decided to cancel. Nobody has been able to use this fibre since installation. We can't even go back to our old package due to old wiring being cut!