BT (British Telecom)

BT (British Telecom) Outage Report in Whitley Bay, Borough of North Tyneside, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Whitley Bay, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whitley Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Whitley Bay, Borough of North Tyneside, England 04/02/2025 08:05

April 02: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Whitley Bay, Borough of North Tyneside, England

The most recent BT (British Telecom) outage reports came from the following cities: Hebburn, Newcastle upon Tyne, Gateshead, Sunderland, Bedlington, Morpeth, South Shields, Blyth, Ashington, Cramlington, Wallsend and Stanley.

Loading map, please wait...
City Problem Type Report Time
United KingdomHebburn E-mail
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Whitley Bay, England

Latest outage, problems and issue reports in Whitley Bay and nearby locations:

  • Andyburness2 Andy burness (@Andyburness2) reported from Longbenton, England

    @btsport Turn ur phone on silent u stupid old prick

  • RiskManager01 John McLackland (@RiskManager01) reported from Walker Gate, England

    @CCriadoPerez @McAfee_Help @bt_uk Although I have never encountered any virus/mail ware problem for any Mac, you should be able to delete MacAfee files from the Library and Preference Folder.

  • graeme_i_wilson Graeme Wilson (@graeme_i_wilson) reported from North Gosforth, England

    @bt_uk hello, I've had an ongoing broadband instability issue for around 6 months - frequently when I'm using IP voice applications the service is disrupted - I've tried to raise a fault on this a number of times - help!!

  • TVBCJonpaul Jonpaul Heron (@TVBCJonpaul) reported from Newcastle upon Tyne, England

    Working fine all day, week and month. Now watching #ChampionsLeagueFinal2019 on @btsport on YouTube and it’s now poor. Very interesting.

  • graeme_i_wilson Graeme Wilson (@graeme_i_wilson) reported from Walker Gate, England

    @bt_uk I moved house in the last year - previously I had sky DSL - copper only and enjoyed better service - this shouldn't be the case. I have another property with VM Docsis service - again a better service - but your core network was built on low cost - 21CN - poor product choices.

  • HarrymBarham Harry Barham (@HarrymBarham) reported from Newcastle upon Tyne, England

    Oh dear @bt_uk… Offered a new contract twice, but my acceptance has been ignored then was supposed to be transferred on a call today but the transfers are broken so was given a direct number…. for the wrong department, who are now panicking because they’re getting random calls

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @Cazza7 @btsport That’s crap. 🤬

  • Sturrock85 Andrew Sturrock (@Sturrock85) reported from Whitley Bay, England

    I presume the awful @btsport stream on @YouTube is a ploy to get people to subscribe. It's awful, despite what is usually a good connection.

  • graeme_i_wilson Graeme Wilson (@graeme_i_wilson) reported from Walker Gate, England

    @bt_uk The light doesn't seem to change colour - yes the service is dropping out - I feel that there is either a degradation of pair quality or faulty termination equipment in the cabinet or exchange - there is definitely an issue.

  • andydeltic andy (@andydeltic) reported from Gateshead, England

    @bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.

  • timtamw88 Tamara Watts (@timtamw88) reported from Blyth, England

    @bt_uk are the most incompetent company. I’m only a month into my contract and I want to cancel already. Terrible customer service, they just pass you to another dept and then your back to the start. I’ve never rang a company so much to get something sorted. #terrible

  • calthomson10 Callum Thomson (@calthomson10) reported from Newburn, England

    @btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.

  • graeme_i_wilson Graeme Wilson (@graeme_i_wilson) reported from Walker Gate, England

    @bt_uk The automated 'check my line' service isn't finding the fault.

  • Sandancer60 Dave Miller #ButcherXiJinping #BBCFakeNews (@Sandancer60) reported from South Shields, England

    @MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right

  • John_P_Turner John Turner (@John_P_Turner) reported from South Shields, England

    @bt_uk Queried business bills, however, billing team are unwilling to discuss/explain the issues raised. Service has now been suspended and billing team refusing to engage without payment being made. This is nothing short of blackmail! @MoneyTelegraph @TimesBusiness

  • joshybanyard Josh Banyard (@joshybanyard) reported from Longbenton, England

    As lovely as it is for @btsport too show the #ChampionsLeagueFinal for free but the stream is awful...

  • Andymorris74 Andrew Morris ⚽️ (@Andymorris74) reported from South Shields, England

    How about @skytv giving movie channels for free across all platforms @virginmedia @bt_uk and help keep people at home! Come on, do your bit Sky TV 👍

  • laaurenmoore94 lauren moore (@laaurenmoore94) reported from Newcastle upon Tyne, England

    Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CEB97783359 Tripping Gauntlet (@CEB97783359) reported

    @bt_uk Yeah the offer is always there Shame the resolution isnt It is ofcom isn't it?

  • PaulF_RPO Paul Fairclough (@PaulF_RPO) reported

    @bt_uk The account was in the name of the late Mrs Moira Fairclough who died on the 4th May 2021. Customer reference SS78320897 On four occasions I’ve been assured I would receive the cheque in my name originally it was made payable to her which isn’t helpful once you’ve passed away

  • JRMcCracken James McCracken (@JRMcCracken) reported

    @BTCare hello Ive been having some issues adding BT Sport, could someone please help me? I spoke with an agent on tuesday and they were looking into it

  • markaperry Mark Perry (@markaperry) reported

    @bt_uk Hi - it apparently is an exchange problem and is scheduled to be fixed by Monday. Thanks

  • CEB97783359 Tripping Gauntlet (@CEB97783359) reported

    @bt_uk How do I get a copy of my account info detailing the number and lengths of service faults? What is the CEO's or the equivalent person's contact info?

  • DavidHeron17 Dave ⚫️⚪️⚫️ (@DavidHeron17) reported

    @YankGeordie They are all terrible on Btsport, Savage and Owen together man! Shocking stuff

  • Dawn_H19 Dawn (@Dawn_H19) reported

    @bt_uk and @OpenreachHelp We have had NO SERVICE since 27/11/21 and despite an ongoing complaint, have no date when this might be resolved. Numerous lies regarding works and appointment dates. How do you get away with this? Absolutely appalling ‘service’.

  • hide2k10 HA! (@hide2k10) reported

    Anybody else having trouble loading BTSport on Chrome tonight?

  • danpickard Dan Pickard (@danpickard) reported

    @btsport can you please fix your App on iOS. Every single time the ads are on the audio desynchs from the picture. EVERY SINGLE TIME! #btsport

  • MrBasicx Matty (@MrBasicx) reported

    @bt_uk need help regarding my internet and trouble with my account