BT (British Telecom)

BT (British Telecom) Outage Report in Whitley Bay, Borough of North Tyneside, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Whitley Bay, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whitley Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Whitley Bay, Borough of North Tyneside, England 10/29/2025 04:05

October 29: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (6%)

    E-mail (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Whitley Bay, Borough of North Tyneside, England

The most recent BT (British Telecom) outage reports came from the following cities: Blaydon-on-Tyne, Stanley, Newcastle upon Tyne, Gateshead, Sunderland and Blyth.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlaydon-on-Tyne Internet
United KingdomStanley Internet
United KingdomBlaydon-on-Tyne Internet
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Whitley Bay, England

Latest outage, problems and issue reports in Whitley Bay and nearby locations:

  • JulieGal1234 Julie Gallagher (@JulieGal1234) reported from Longbenton, England

    @bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.

  • HarrymBarham Harry Barham (@HarrymBarham) reported from Newcastle upon Tyne, England

    Oh dear @bt_uk… Offered a new contract twice, but my acceptance has been ignored then was supposed to be transferred on a call today but the transfers are broken so was given a direct number…. for the wrong department, who are now panicking because they’re getting random calls

  • glne12 gary littlemore (@glne12) reported from Longbenton, England

    Terrible @btsport sort it out

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk And I NEVER get 4g. Lucky to get 3g!

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.

  • timhardinguk Tim Harding (@timhardinguk) reported from Whitburn, England

    @bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless

  • laaurenmoore94 lauren moore (@laaurenmoore94) reported from Newcastle upon Tyne, England

    Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂

  • Andymorris74 Andrew Morris ⚽️ (@Andymorris74) reported from South Shields, England

    How about @skytv giving movie channels for free across all platforms @virginmedia @bt_uk and help keep people at home! Come on, do your bit Sky TV 👍

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Newcastle upon Tyne, England

    @bt_uk My phone network is EE

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right

  • andydeltic andy (@andydeltic) reported from Gateshead, England

    @bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.

  • heatherpott heather potts (@heatherpott) reported from Walker Gate, England

    @bt_uk please can you respond to my complaint ASAP #poorcustomerservice

  • baldymanali Alastair Smith (@baldymanali) reported from Gateshead, England

    @bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted

  • Andyburness2 Andy burness (@Andyburness2) reported from Longbenton, England

    @btsport Turn ur phone on silent u stupid old prick

  • QlikStu Stuart Wannop (@QlikStu) reported from Walker Gate, England

    @bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?

  • Sandancer60 Dave Miller #ButcherXiJinping #BBCFakeNews (@Sandancer60) reported from South Shields, England

    @MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @Cazza7 @btsport That’s crap. 🤬

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CofCdivM Craig W (@CofCdivM) reported

    @StopFundingHate @bt_uk if you want to keep me as a Broadband customer (& BT Sport) then please #DontFundGBNews by advertising with them

  • Paramorejoshh josh (@Paramorejoshh) reported

    @bt_uk I did the text help thing and they responded with appointments and I chose the one I wanted but it said not possible despite saying it was available. I couldn’t answer a phone call cause I am at work. Wondering why it didn’t just give me the appointment I confirmed.

  • Grace18Francis francis grace18 (@Grace18Francis) reported

    @EE @btsport Hi, can I get help with resolving an issue on my account here, or can you link me to live chat please

  • dashiedawolf Dashie Da Wolf (@dashiedawolf) reported

    @bt_uk Just installed a TP Link router and it was showing a broadband issue, nothing Is reported so must be a misconfiguration somewhere in the router settings, just wanted to rule out a downed connection.

  • ShinyBlackShoe Calum Polwart (@ShinyBlackShoe) reported

    @bt_uk Claire if your algorithm knows it's a nussience caller... why allow it on the network? If it's free why isn't it default? Do we expect the less tech savvy to set these things up? It's time for providers to apply control (offer switch off option if people love a spicy call)

  • BruceGeoB Bruce Burnett (@BruceGeoB) reported

    @ShinyBlackShoe @bt_uk Agree - don’t like the idea that “we’ve got something to help but you’ve got to ask” - presume there is an issue with “false positives” and some companies negatively impacted??

  • Shannon_Ferrie Shannon Ferrie (@Shannon_Ferrie) reported

    @andyferrie63 @bt_uk Awful service from @bt_uk

  • tweetymike Mike Stead (@tweetymike) reported

    @bt_uk Hi Claire, in return for a £100 credit on our broadband bill, sure, I’ll help you understand just how badly BT has failed a long-time customer. Let me know if this is an option.

  • ShinyBlackShoe Calum Polwart (@ShinyBlackShoe) reported

    Can someone, anyone, maybe @Ofcom explain why I've had three phone calls telling me I have bought an iphone11+ today & to press 1 if false etc. Who gives these people access to the network? Why can't technology detect inappropriate network use? @WeAreOpenreach @bt_uk

  • Matty515 MattyStorage (@Matty515) reported

    Watching the #bbl10 final with the kids on @btsport and every other advert is about erectile dysfunction.....surely there’s a watershed for crap like that?? Kids asking what it is.....😳 @Ofcom