BT (British Telecom) Outage Report in Guide Post, Northumberland, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Guide Post, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Guide Post and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Guide Post, Northumberland, England
The most recent BT (British Telecom) outage reports came from the following cities: Cramlington and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 Cramlington |
Internet | |
| Wallsend |
Internet | |
| Wallsend |
Internet | |
| Bedlington |
Internet | |
| South Shields |
Internet | |
| North Shields |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Guide Post, England
Latest outage, problems and issue reports in Guide Post and nearby locations:
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𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰
(@Northlander74) reported
from
Newbiggin-by-the-Sea, England
@bt_uk It wasn't the app, but because I can't get a mobile signal to sign in before it will allow me to use the WIFI, the app just keeps timing out with that error
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Mark Mowbray
(@MarkMowbrayNE) reported
from
Blyth, England
Not only is the @bt_uk wifi poor on my smart hub 2 but the lack of channels available is terrible. BT need to sort this out and expand the available WiFi channel choice to prevent neighbours clashing
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Ceeb 🏴🇺🇦
(@PatternThimble) reported
from
Cramlington, England
@bt_uk 1/2 Not that this will go anywhere. BT SH2 had massive issues with service. OR been out "Fixed line" still issues ring so service desk. Engineer planned visit. NO Show. So ring the service desk again, Got LB call centre. Woman put the phone down on me.
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David Hall
(@SmarProcurement) reported
from
Whitley Bay, England
For me @btsport have taken the mantle from @talkSPORT for the worst cricket coverage. Matt Smith is a good football presenter but is clearly not a cricket follower and the commentary they are using from Fox is terrible. If @bbctms can send their to team to Australia why not BT?
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Josh Banyard ⚫⚪⚫⚪
(@joshybanyard) reported
from
Longbenton, England
Anyone got a @btsport LOGIN I can borrow for the #nufc match? 🙏🏼 #shybairnsgetnowt
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𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰
(@Northlander74) reported
from
Newbiggin-by-the-Sea, England
@bt_uk I've only just received this message as I have no signal when away from home
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.
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𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰
(@Northlander74) reported
from
Newbiggin-by-the-Sea, England
@bt_uk No I haven't as I've never been anywhere near a BT WIFI Access Point and only relied on mobile network signal
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JayT
(@JayT_NE) reported
from
Whitley Bay, England
@bt_uk is Internet down NE30
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Andy Brown
(@andyb7274) reported
from
Bedlington, England
@MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃
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Kris Kross
(@KRISKROS5) reported
from
Blyth, England
BT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC
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Neil Summers 💙💛
(@neilyboy1919) reported
from
Ashington, England
Now we've lost #Ashes please @btsport put us out of our misery and get rid of Matt Smith, an absolutely awful presenter
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niall
(@dellynel) reported
from
Seaton Delaval, England
@bt_uk we just tried to cancel @bt tv and internet today as the prices have been put up only to be told we are tied in until the New Year or it will cost us £600 Yearly fixed term contract can't cancel complete and utter con
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nick
(@nickcubs70) reported
from
Whitley Bay, England
******* hell @btsport you’ve been absolutely dreadful. The worst thing about tonight for sure.
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Ceeb 🏴🇺🇦
(@PatternThimble) reported
from
Cramlington, England
@bt_uk No. As I've proved all I needed was a new hub. After being a BT customer for 20+ years. I'm looking forward October when my contract finishes. You have a good day.
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Mark Berry
(@Markberry89) reported
from
Guide Post, England
@bt_uk internet is the absolute WORST of them all!!!
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .
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Ceeb 🏴🇺🇦
(@PatternThimble) reported
from
Cramlington, England
@bt_uk you have 45 mins to meet the 10-12 appointment. That I took the day off for. Defo looks like I'm going to be a @virginmedia customer soon.
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Ceeb 🏴🇺🇦
(@PatternThimble) reported
from
Cramlington, England
When I go to hell. I know what's waiting for me. It's the guys and girls at #BT billing. And I'm destined to unravel the web of **** for all eternity. @bt_uk
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Neil
(@NeilCusack) reported
@BTSportBoxing @btsport They all know it’s a bad fight. Then to ask people to pay as much as they are in the current climate. Are they socially blind? It will do awful numbers (as it should). Fair play for staying active but maybe a “free” fight on @btsport would have been a more socially aware move..
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K Grimsley
(@KazzaGrims) reported
@OpenreachHelp They have contacted you every day for the last 4 weeks, apparently it has been escalated 4 times and no one from @OpenreachHelp has even attempted to get this fixed. Why don’t you actually look into the complaint @bt_uk have raised and let me know when you are scheduled to fix
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Nick Serpell Family History
(@Hendasow) reported
@bt_uk landline phone has been out of action since Monday. Can only report it by text. No mobile signal in my village so can’t. Elderly next door neighbour doesn’t have a mobile.
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Sammie Hudson
(@SammieHudson93) reported
@bt_uk I should add that it’s been dispatched using Tracked48 service too so even more unlikely it will arrive for tomorrow 🙄
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Oliver Chapple
(@Oliver_chapp) reported
@bt_uk Can flimware cause wifi speed issues? Other people have said on the community.
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Charicific Valley
(@Charicific_TCG) reported
@bt_uk went through the diagnostic bot and been advised my service is down until the 7th of December surely that’s not right I can’t access broadband or tv channels for a whole week?
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Lauren Care
(@KrugeLauren) reported
@bt_uk Been without wifi since the 25th. Had an engineer out today to tell us the transmitters have gone and because we're switching away on the 5th December there is nothing you can do. a refund for 10 days without the proper service would be appropriate
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Dan Worth
(@DanWorth) reported
Crazy there is no simple way to check any broadband issues in your area with @bt_uk unless you input your landline number. It’s not 1995.
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Tim Jones
(@Tonkertim) reported
@bt_uk bought the BT Home WiFi disc pack of 3. Now experiencing the worst WiFi coverage ever. Difficult to install and continuously drops devices. Not worth £200 #fail
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Jacqui Jefferys
(@Pixie1969) reported
@bt_uk internet and phone lines down in WD6. Are there any reported problems? Whole office unable to work