BT (British Telecom)

BT (British Telecom) Outage Report in Guide Post, Northumberland, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Guide Post, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Guide Post and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Guide Post, Northumberland, England 02/17/2026 09:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Guide Post, Northumberland, England

The most recent BT (British Telecom) outage reports came from the following cities: South Shields, Ashington and Cramlington.

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City Problem Type Report Time
United KingdomSouth Shields Internet
United KingdomAshington Internet
United KingdomCramlington Internet
United KingdomWallsend Internet
United KingdomWallsend Internet
United KingdomBedlington Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Guide Post, England

Latest outage, problems and issue reports in Guide Post and nearby locations:

  • nickcubs70 nick (@nickcubs70) reported from Whitley Bay, England

    ******* hell @btsport you’ve been absolutely dreadful. The worst thing about tonight for sure.

  • MarkMowbrayNE Mark Mowbray (@MarkMowbrayNE) reported from Blyth, England

    Not only is the @bt_uk wifi poor on my smart hub 2 but the lack of channels available is terrible. BT need to sort this out and expand the available WiFi channel choice to prevent neighbours clashing

  • jennifercribbes Jennifer (@jennifercribbes) reported from Ashington, England

    Massively disappointed with @bt_uk my mam is in tears with how she has been treated by customer services. Had no phone line for weeks due to a fault then charged loads of timeline charges. Transferred through to a number of staff no one in BT has ever heard of a timeline charge??

  • taylersant Tayler (@taylersant) reported from Newburn, England

    @bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!

  • andyb7274 Andy Brown (@andyb7274) reported from Bedlington, England

    @MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃

  • Northlander74 𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰 (@Northlander74) reported from Newbiggin-by-the-Sea, England

    @bt_uk I've only just received this message as I have no signal when away from home

  • SmarProcurement David Hall (@SmarProcurement) reported from Whitley Bay, England

    For me @btsport have taken the mantle from @talkSPORT for the worst cricket coverage. Matt Smith is a good football presenter but is clearly not a cricket follower and the commentary they are using from Fox is terrible. If @bbctms can send their to team to Australia why not BT?

  • PapaDodds Chris Dodds (@PapaDodds) reported from South Shields, England

    @bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • PapaDodds Chris Dodds (@PapaDodds) reported from South Shields, England

    @bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.

  • dellynel niall (@dellynel) reported from Seaton Delaval, England

    @bt_uk we just tried to cancel @bt tv and internet today as the prices have been put up only to be told we are tied in until the New Year or it will cost us £600 Yearly fixed term contract can't cancel complete and utter con

  • glne12 gary littlemore (@glne12) reported from Longbenton, England

    Terrible @btsport sort it out

  • unclenobheadCB Philip Robinson (@unclenobheadCB) reported from Shiremoor, England

    Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW

  • KRISKROS5 Kris Kross (@KRISKROS5) reported from Blyth, England

    BT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC

  • joshybanyard Josh Banyard ⚫⚪⚫⚪ (@joshybanyard) reported from Longbenton, England

    Anyone got a @btsport LOGIN I can borrow for the #nufc match? 🙏🏼 #shybairnsgetnowt

  • gemlids gemma liddell (@gemlids) reported from Guide Post, England

    @bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting

  • Markberry89 Mark Berry (@Markberry89) reported from Guide Post, England

    @bt_uk internet is the absolute WORST of them all!!!

  • neilyboy1919 Neil Summers 💙💛 (@neilyboy1919) reported from Ashington, England

    Now we've lost #Ashes please @btsport put us out of our misery and get rid of Matt Smith, an absolutely awful presenter

  • JayT_NE JayT (@JayT_NE) reported from Whitley Bay, England

    @bt_uk is Internet down NE30

  • WASNAPPER Martin (@WASNAPPER) reported from Whitley Bay, England

    2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • 5tuart71 stuart winship (@5tuart71) reported

    @bt_uk Well thanks Lesley. I know it’s not your fault personally and I’m sure you’d love to be giving me better news but the reality is I have no expectation of when my service might be reconnected so I’m no better off

  • Debbo74 Rob Debenham (@Debbo74) reported

    @bt_uk @BTGroup officially the worst tv provider I’ve ever had the misfortune to use. Complaint made, engineer booked, but for wrong issue and still not able to watch the extra channels I am paying for. Daylight robbery

  • Megansmum megansmum (@Megansmum) reported

    @bt_uk Ok thanks, I’ll give that a go for a few days and come back to you if the signal still doesn’t reach the other rooms 👍

  • martierae77 Marta (@martierae77) reported

    @bt_uk My wifi and mobile data have been significantly slower in the past few days. Can anyone help? Thanks

  • Darren_Reevell Darren Reevell (@Darren_Reevell) reported

    @bt_uk having issues connecting to the internet since switching to digital phone. Tried resetting the hub etc. but no joy, any ideas what I need to do?

  • RichardBurgen Dickie (@RichardBurgen) reported

    @bt_uk @markhan41924967 It's not just Marks internet that is slow.

  • Megansmum megansmum (@Megansmum) reported

    @bt_uk I’ve been trying to find a contact point through your website for 30mins! I need to speak to someone about my new (and very poor) BT full fibre broadband hub which your engineer has installed in totally the wrong place in the house.

  • MikeFor35319087 Mike Ford (@MikeFor35319087) reported

    @bt_uk I’ve had an update. It’s going to take another 2 weeks and cost me more than twice as much per month, yet if I place a new order online it will be the same price. Nothing you can do about it apparently, again I’ve got to place a new order and call back to cancel the old one???

  • robster8797 Robbie LFC walls (@robster8797) reported

    @bt_uk hi my internet is down even when I reset it. I don’t have a landline

  • 5tuart71 stuart winship (@5tuart71) reported

    @PGACricket @bt_uk Hey Paul, Careful what you wish for, I got BT fibre and their service has been abysmal. The most clueless support organisation I’ve ever dealt with