BT (British Telecom) Outage Report in Guide Post, Northumberland, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Guide Post, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Guide Post and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Guide Post, Northumberland, England
The most recent BT (British Telecom) outage reports came from the following cities: South Shields, Ashington, Cramlington and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 South Shields |
Internet | |
| Ashington |
Internet | |
| Cramlington |
Internet | |
| Wallsend |
Internet | |
| Wallsend |
Internet | |
| Bedlington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Guide Post, England
Latest outage, problems and issue reports in Guide Post and nearby locations:
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Julie Gallagher
(@JulieGal1234) reported
from
Longbenton, England
@bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.
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Alison Ellerbrook
(@singinghinnies) reported
from
Longhorsley, England
@bt_uk It's more the point we were given no notice. We have teachers and doctors working from home here who have been left in the lurch. Very poor service.
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Martin
(@WASNAPPER) reported
from
Whitley Bay, England
2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved
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Kris Kross
(@KRISKROS5) reported
from
Blyth, England
BT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC
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gemma liddell
(@gemlids) reported
from
Guide Post, England
@bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.
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Mark Berry
(@Markberry89) reported
from
Guide Post, England
@bt_uk internet is the absolute WORST of them all!!!
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Tayler
(@taylersant) reported
from
Newburn, England
@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
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Jennifer
(@jennifercribbes) reported
from
Ashington, England
Massively disappointed with @bt_uk my mam is in tears with how she has been treated by customer services. Had no phone line for weeks due to a fault then charged loads of timeline charges. Transferred through to a number of staff no one in BT has ever heard of a timeline charge??
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Andrew Morris ⚽️
(@Andymorris74) reported
from
South Shields, England
How about @skytv giving movie channels for free across all platforms @virginmedia @bt_uk and help keep people at home! Come on, do your bit Sky TV 👍
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Matthew Connolly
(@MatthewConnolly) reported
from
Amble, England
@bt_uk 21:28 WiFi down AGAIN
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Andy Brown
(@andyb7274) reported
from
Bedlington, England
@MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃
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Andy burness
(@Andyburness2) reported
from
Longbenton, England
@btsport Turn ur phone on silent u stupid old prick
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gary littlemore
(@glne12) reported
from
Longbenton, England
Terrible @btsport sort it out
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Callum Thomson
(@calthomson10) reported
from
Newburn, England
@btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.
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John Turner
(@John_P_Turner) reported
from
South Shields, England
@bt_uk Queried business bills, however, billing team are unwilling to discuss/explain the issues raised. Service has now been suspended and billing team refusing to engage without payment being made. This is nothing short of blackmail! @MoneyTelegraph @TimesBusiness
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Mark Mowbray
(@MarkMowbrayNE) reported
from
Blyth, England
Not only is the @bt_uk wifi poor on my smart hub 2 but the lack of channels available is terrible. BT need to sort this out and expand the available WiFi channel choice to prevent neighbours clashing
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.
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Philip Robinson
(@unclenobheadCB) reported
from
Shiremoor, England
Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW
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Dave Miller #ButcherXiJinping #BBCFakeNews
(@Sandancer60) reported
from
South Shields, England
@MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Christina Hod
(@krimasre) reported
@HughesDirect @bt_uk Would be perfect to replace my broken phone
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Lynda Rayson
(@LyndieLou100) reported
@bt_uk that is BT you’ve put my bill up without telling me! Yes increased my bill for a reduced reliable service… glad to seeing hard Earned cash fir a poor service is lining Philip Janssem’s pockets!! 😱😱
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Kerry Brighton
(@KerryBrighton4) reported
@bt_uk @PaulWillgoss Contacted BT Monday 28th March, arrived at a second home property, No Wifi at all, solid orange on router. New router send out. Open teach engineer sent out.. open reach engineer did all tests, confirmed no open reach issue.. went back to BT spoke to approx 6 advisors
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mr sid
(@only1mrsid) reported
Nice 1 @bt_uk because of your lack of customer service you are now going to lose my custom, I have tried for 3 days to contact someone regarding upgrading, but without success. I know only me leaving won't affect you, but reading your reviews I don't think I will be the only one
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Charlie
(@CharlieKChats) reported
@bt_uk Thanks for all your help, Dee. Oh wait, there was no help.
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Gareth
(@GSith85) reported
@EE is a huge waste of time this @btsport you include in packages. As never works. Message @BT about it all the time and never get a reply. Rubbish service
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Nick O'Dwyer
(@nicholasodwyer) reported
Please @btsport please stop him. He’s a bona fide 24 carat idiot. #MUTEMACCA
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Dave B
(@Davey_B8019) reported
@btsport @SkySports Can we please have a red button option next season to listen to games without the commentary? I’m sick of having to watch the games on mute cause of some of the annoying crap being spouted.
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Sircoynie 🏴
(@sircoynie) reported
@bt_uk Hi Aideen, so have you fixed the broken link to the download that I sent above or are you just purposely not reading my tweets properly? Thanks
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Matty O'Toole🇺🇦
(@MatthewHoneyma9) reported
@btsport @Azzy666 Sorry for barging into your tweet Stephen. But this seems to be a problem at your end @btsport It's been the same for me and many other customers (look at the comments) and it's been like this for weeks😕