BT (British Telecom)

BT (British Telecom) Outage Report in Guide Post, Northumberland, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Guide Post, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Guide Post and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Guide Post, Northumberland, England 02/11/2026 04:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Guide Post, Northumberland, England

The most recent BT (British Telecom) outage reports came from the following cities: South Shields, Ashington, Cramlington and Wallsend.

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City Problem Type Report Time
United KingdomSouth Shields Internet
United KingdomAshington Internet
United KingdomCramlington Internet
United KingdomWallsend Internet
United KingdomWallsend Internet
United KingdomBedlington Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Guide Post, England

Latest outage, problems and issue reports in Guide Post and nearby locations:

  • PapaDodds Chris Dodds (@PapaDodds) reported from South Shields, England

    @bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.

  • Sandancer60 Dave Miller #ButcherXiJinping #BBCFakeNews (@Sandancer60) reported from South Shields, England

    @MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.

  • PapaDodds Chris Dodds (@PapaDodds) reported from South Shields, England

    @bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.

  • Andyburness2 Andy burness (@Andyburness2) reported from Longbenton, England

    @btsport Turn ur phone on silent u stupid old prick

  • gemlids gemma liddell (@gemlids) reported from Guide Post, England

    @bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting

  • taylersant Tayler (@taylersant) reported from Newburn, England

    @bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!

  • singinghinnies Alison Ellerbrook (@singinghinnies) reported from Longhorsley, England

    @bt_uk It's more the point we were given no notice. We have teachers and doctors working from home here who have been left in the lurch. Very poor service.

  • unclenobheadCB Philip Robinson (@unclenobheadCB) reported from Shiremoor, England

    Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW

  • Andymorris74 Andrew Morris ⚽️ (@Andymorris74) reported from South Shields, England

    How about @skytv giving movie channels for free across all platforms @virginmedia @bt_uk and help keep people at home! Come on, do your bit Sky TV 👍

  • John_P_Turner John Turner (@John_P_Turner) reported from South Shields, England

    @bt_uk Queried business bills, however, billing team are unwilling to discuss/explain the issues raised. Service has now been suspended and billing team refusing to engage without payment being made. This is nothing short of blackmail! @MoneyTelegraph @TimesBusiness

  • glne12 gary littlemore (@glne12) reported from Longbenton, England

    Terrible @btsport sort it out

  • calthomson10 Callum Thomson (@calthomson10) reported from Newburn, England

    @btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.

  • jennifercribbes Jennifer (@jennifercribbes) reported from Ashington, England

    Massively disappointed with @bt_uk my mam is in tears with how she has been treated by customer services. Had no phone line for weeks due to a fault then charged loads of timeline charges. Transferred through to a number of staff no one in BT has ever heard of a timeline charge??

  • MarkMowbrayNE Mark Mowbray (@MarkMowbrayNE) reported from Blyth, England

    Not only is the @bt_uk wifi poor on my smart hub 2 but the lack of channels available is terrible. BT need to sort this out and expand the available WiFi channel choice to prevent neighbours clashing

  • KRISKROS5 Kris Kross (@KRISKROS5) reported from Blyth, England

    BT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC

  • andyb7274 Andy Brown (@andyb7274) reported from Bedlington, England

    @MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃

  • WASNAPPER Martin (@WASNAPPER) reported from Whitley Bay, England

    2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved

  • MatthewConnolly Matthew Connolly (@MatthewConnolly) reported from Amble, England

    @bt_uk 21:28 WiFi down AGAIN

  • JulieGal1234 Julie Gallagher (@JulieGal1234) reported from Longbenton, England

    @bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.

  • Markberry89 Mark Berry (@Markberry89) reported from Guide Post, England

    @bt_uk internet is the absolute WORST of them all!!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • INDEPENDENT_MG Mark Gretton (@INDEPENDENT_MG) reported from City of Kingston upon Hull, England

    Delighted to see that @btsport is showing the Wt20I between the WI and SA. Except - they aren’t. We’re getting men’s ODI reruns and no explanation. @btsport have, I think, heard of customer relations, but decided they want no part of it.

  • Bigmouth_86 Bigmouth 💙 (@Bigmouth_86) reported

    @bt_uk when is. The broadband going to be fixed? We have been without BB in Riseley/Swallowfield since 7.30 this am. I can get no update on when it will be fixed …which is absurd…simply that then problems are “usually fixed in 24 hours”. “Keeping us connected”?

  • ads9742 Adam Gregory (@ads9742) reported

    @jstokoe @bt_uk Terrible just terrible

  • Estep93034768 Estep (@Estep93034768) reported

    @btsport hey - checked the schedule for wi v s Africa womens cricket and tuned in at 7. No explanation for putting back to 8pm and now back to 9pm when game has started. No announcements and historic mens game instead?! V poor

  • Jadz_tv Jadz (@Jadz_tv) reported

    @bt_uk The fact of the issue is your signing vulnerable people to 2 year contracts when they don't realise there getting ripped off and then not allowing them to cancel. My grandads deaf and can't hear on the phone. These people should be given a get out clause. It's a disgrace

  • chayground Chay (@chayground) reported

    @BTCare It was @TalkTalk who requested end of my BT services directly (I was already out of contract having been a customer for many years). They've left me in a very bad position -no internet service, no option other than to sign up for 24m BT or wait for line to be provisioned for TT

  • clausym Claus 🇩🇪 (@clausym) reported

    @mr_numbers @bt_uk Haha me too. I pick up the phone and say nothing. They hang up. One did try to say “Hello I am from your network service provider“ but couldn’t tell me which one exactly she worked for. Amazing. Didn’t have time to waste their time today.

  • BethcWillard Beth Willard (@BethcWillard) reported from Reading, England

    @_hypocaust Having the same issue with @btsport No coverage even though scheduled 😠

  • thiscrs Chris (@thiscrs) reported

    @bt_uk hi, I'm having issues with my home broadband. We just got back from a weekend away and the modem has no lights flashing on it. It is plugged in and was working fine on Sunday morning. Sent a DM but seems to be a auto-response. Can you help? Thanks.

  • _philthegeek MKPhil (@_philthegeek) reported

    @bt_uk Yes he's been in touch - multiple times! Apparently it takes over two weeks to undo your errors. He raised an official complaint but the operator said it would do no good and never be looked at - what's the point of a complaint system then? Anyway, he's off to Vodafone now.