BT (British Telecom) Outage Report in Guide Post, Northumberland, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Guide Post, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Guide Post and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 09: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Guide Post, Northumberland, England
The most recent BT (British Telecom) outage reports came from the following cities: South Shields, Ashington, Cramlington and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 South Shields |
Internet | |
| Ashington |
Internet | |
| Cramlington |
Internet | |
| Wallsend |
Internet | |
| Wallsend |
Internet | |
| Bedlington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Guide Post, England
Latest outage, problems and issue reports in Guide Post and nearby locations:
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Ceeb 🏴🇺🇦
(@PatternThimble) reported
from
Cramlington, England
@bt_uk No. As I've proved all I needed was a new hub. After being a BT customer for 20+ years. I'm looking forward October when my contract finishes. You have a good day.
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Sarah Ilott
(@sri5308) reported
from
Morpeth, England
@bt_uk I need help please
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Ceeb 🏴🇺🇦
(@PatternThimble) reported
from
Cramlington, England
@bt_uk 1/2 Not that this will go anywhere. BT SH2 had massive issues with service. OR been out "Fixed line" still issues ring so service desk. Engineer planned visit. NO Show. So ring the service desk again, Got LB call centre. Woman put the phone down on me.
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𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰
(@Northlander74) reported
from
Newbiggin-by-the-Sea, England
@bt_uk It wasn't the app, but because I can't get a mobile signal to sign in before it will allow me to use the WIFI, the app just keeps timing out with that error
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𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰
(@Northlander74) reported
from
Newbiggin-by-the-Sea, England
@bt_uk I've only just received this message as I have no signal when away from home
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Ceeb 🏴🇺🇦
(@PatternThimble) reported
from
Cramlington, England
@bt_uk Listen. It's an ongoing joke. There isn't one company I've worked for where it's not an issue. 30% of my time is dealing with billing. I'll use my account team. Just wanted to vent.
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Stephen Davies
(@man_of_gwent) reported
from
Harlow Hill, England
Absolutley shocking customer service from @bt_uk. Left hand not speaking to right hand resulting in my service cancellation. Nothing but issues from start to finish! My advice - steer clear
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JayT
(@JayT_NE) reported
from
Whitley Bay, England
@bt_uk is Internet down NE30
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Mark Stokes
(@Marksto1983) reported
from
Seaton Valley, England
Dunno what hurt’s more my eyes watching that awful Spurs performance or my ears from that awful commentary from Martin Keowen #ARSTOT #Spurs #BTSport
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Sarah Ilott
(@sri5308) reported
from
Morpeth, England
@bt_uk Hi I need some help urgently please
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Ceeb 🏴🇺🇦
(@PatternThimble) reported
from
Cramlington, England
When I go to hell. I know what's waiting for me. It's the guys and girls at #BT billing. And I'm destined to unravel the web of **** for all eternity. @bt_uk
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Rich Doak Photography
(@RichDoak) reported
from
Amble, England
@nigeldanson @bt_uk @OpenreachHelp They are the worst Nigel
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Lee Hughes
(@LeeJarraHackle) reported
from
South Shields, England
Greedy @bt_uk , Greedy @SkySports how many more pubs have pulled out with your ££££ price hike hang your heads in shame
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David Mellstrom
(@davidmellstrom) reported
from
Whitley Bay, England
@btsport @btsportrugby @bt_uk trying to watch Newcastle Falcons v Bristol tonight on BT1, BT1HD and BTUltimate and all BT channels are jumping and stuttering. Is it just me, or is everyone having this problem. It's usually fine. Every other channel is unaffected.
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Mark Stokes
(@Marksto1983) reported
from
Seaton Valley, England
Dunno what hurt’s more my eyes watching that awful Spurs performance or my ears from that awful commentary from Martin Keown #ARSTOT #Spurs #BTSport
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nick
(@nickcubs70) reported
from
Whitley Bay, England
******* hell @btsport you’ve been absolutely dreadful. The worst thing about tonight for sure.
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niall
(@dellynel) reported
from
Seaton Delaval, England
@bt_uk we just tried to cancel @bt tv and internet today as the prices have been put up only to be told we are tied in until the New Year or it will cost us £600 Yearly fixed term contract can't cancel complete and utter con
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Jack Bell
(@jackbnufc) reported
from
Newburn, England
BT with the worst broadcast from presenters, commentators and broadcast itself (sound and video) woeful! #BTSport #MCINEW
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𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰
(@Northlander74) reported
from
Newbiggin-by-the-Sea, England
@bt_uk No I haven't as I've never been anywhere near a BT WIFI Access Point and only relied on mobile network signal
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Ceeb 🏴🇺🇦
(@PatternThimble) reported
from
Cramlington, England
@bt_uk you have 45 mins to meet the 10-12 appointment. That I took the day off for. Defo looks like I'm going to be a @virginmedia customer soon.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Warren
(@MrTomWarren) reported
@bt_uk driving me insane! Just moved house but two weeks later still no internet despite 5 calls to customer services, 3 incorrect orders and countless hours on hold! Different answer every time. Totally inept.
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Cliff (Stubloke)
(@C1978Cliff) reported
@bt_uk No problem and I posted to warn others of certain scams, I know it's not bts fault nor do I hold them accountable
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RedDeliuzza
(@RedDeliuzza) reported
@kaybeedigital @bt_uk @PostOffice We had massive issues trying to transfer to TalkTalk, didn't happen, then making sure my personal details were off their records was a total pain (I think I just ran out of patience & gave up)
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BuddyAFC1
(@Afc1Buddy) reported
@bt_uk can someone respond to my DM. Im not about to spend another 6 hours waiting for you to help me connect a device your colleagues recommended.
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nic
(@nic34321661) reported
@bt_uk Just had a scam call on landline by automated voice saying you will terminate my account for “packing” and to press 1 to discuss. Number withheld.
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Oblvn Dec
(@Oblvn_Dec) reported
@bt_uk my internet has been down all day and there’s no estimated fix time on the website. Can someone look into this?
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Masenk0 -British - EN-Vtuber
(@Masenk0_is_bad) reported
@bt_uk our internet speed is so slow rn, i can hardly load youtube or open up discord. something happening over that???
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Thoughts Of A Rob
(@ThoughtsOfARob) reported
@bt_uk You are the worst company on planet Earth and I hate you with every ounce of my body. No wifi for 3 days. 2.5 hours on phone yesterday to be told 'Not sure of problem, we'll call you tomorrow btwn 1.30 & 2.30'. No call. (2nd time this has happened). I hate you.
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Richard Webber
(@Guestlandlord) reported
@bt_uk I've a BT phone with call block and have blocked basically the same call at least 10 times today. Network providers need to have an AI system that automatically blocks calls that get multiple blocks (from multiple customers) otherwise there are simply facilitating crime. @Ofcom
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Adrian Perry
(@Tregeare) reported
@bt_uk Memo to CEO - spend more money on service quality, less on PR. Utterly, utterly predictable that even a decent service would get the responses below.