BT (British Telecom)

BT (British Telecom) Outage Report in Guide Post, Northumberland, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Guide Post, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Guide Post and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Guide Post, Northumberland, England 12/07/2025 10:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Guide Post, Northumberland, England

The most recent BT (British Telecom) outage reports came from the following cities: Bedlington, South Shields, North Shields and Blyth.

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City Problem Type Report Time
United KingdomBedlington Internet
United KingdomSouth Shields Internet
United KingdomNorth Shields Internet
United KingdomBlyth E-mail
United KingdomBlyth Internet
United KingdomSouth Shields Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Guide Post, England

Latest outage, problems and issue reports in Guide Post and nearby locations:

  • gemlids gemma liddell (@gemlids) reported from Guide Post, England

    @bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting

  • John_P_Turner John Turner (@John_P_Turner) reported from South Shields, England

    @bt_uk Queried business bills, however, billing team are unwilling to discuss/explain the issues raised. Service has now been suspended and billing team refusing to engage without payment being made. This is nothing short of blackmail! @MoneyTelegraph @TimesBusiness

  • KRISKROS5 Kris Kross (@KRISKROS5) reported from Blyth, England

    BT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC

  • JulieGal1234 Julie Gallagher (@JulieGal1234) reported from Longbenton, England

    @bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.

  • PapaDodds Chris Dodds (@PapaDodds) reported from South Shields, England

    @bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.

  • jennifercribbes Jennifer (@jennifercribbes) reported from Ashington, England

    Massively disappointed with @bt_uk my mam is in tears with how she has been treated by customer services. Had no phone line for weeks due to a fault then charged loads of timeline charges. Transferred through to a number of staff no one in BT has ever heard of a timeline charge??

  • Sandancer60 Dave Miller #ButcherXiJinping #BBCFakeNews (@Sandancer60) reported from South Shields, England

    @MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.

  • andyb7274 Andy Brown (@andyb7274) reported from Bedlington, England

    @MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃

  • WASNAPPER Martin (@WASNAPPER) reported from Whitley Bay, England

    2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved

  • taylersant Tayler (@taylersant) reported from Newburn, England

    @bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!

  • Markberry89 Mark Berry (@Markberry89) reported from Guide Post, England

    @bt_uk internet is the absolute WORST of them all!!!

  • Andymorris74 Andrew Morris ⚽️ (@Andymorris74) reported from South Shields, England

    How about @skytv giving movie channels for free across all platforms @virginmedia @bt_uk and help keep people at home! Come on, do your bit Sky TV 👍

  • singinghinnies Alison Ellerbrook (@singinghinnies) reported from Longhorsley, England

    @bt_uk It's more the point we were given no notice. We have teachers and doctors working from home here who have been left in the lurch. Very poor service.

  • calthomson10 Callum Thomson (@calthomson10) reported from Newburn, England

    @btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.

  • joshybanyard Josh Banyard ⚫⚪⚫⚪ (@joshybanyard) reported from Longbenton, England

    Anyone got a @btsport LOGIN I can borrow for the #nufc match? 🙏🏼 #shybairnsgetnowt

  • glne12 gary littlemore (@glne12) reported from Longbenton, England

    Terrible @btsport sort it out

  • Andyburness2 Andy burness (@Andyburness2) reported from Longbenton, England

    @btsport Turn ur phone on silent u stupid old prick

  • MarkMowbrayNE Mark Mowbray (@MarkMowbrayNE) reported from Blyth, England

    Not only is the @bt_uk wifi poor on my smart hub 2 but the lack of channels available is terrible. BT need to sort this out and expand the available WiFi channel choice to prevent neighbours clashing

  • unclenobheadCB Philip Robinson (@unclenobheadCB) reported from Shiremoor, England

    Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW

  • PapaDodds Chris Dodds (@PapaDodds) reported from South Shields, England

    @bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ratty_john John Rowland (@ratty_john) reported

    @bt_uk broadband contract taken out in April. Still no broadband! Another morning wasted waiting for a call back that never came. 5 engineer visits. Still can't get a broadband service. This is in a large town 30miles from London. Can't work from home. It is a joke

  • JonColl24310263 Jon Collins (@JonColl24310263) reported

    @bt_uk my internet has been spotty for a few days, is there some issue in Glasgow?

  • tiggastar Tigga (@tiggastar) reported

    @AFSCLondon Imagine being a @btsport customer and having to pay to have him and savage doing commentary? 💩

  • tommythumb12 tom ⚽️🔴 ⭐️⭐️⭐️⭐️⭐️⭐️ (@tommythumb12) reported

    @England @bt_uk @Kalvinphillips Wtf happend to man of the match

  • GregFelix1 Greg Felix (@GregFelix1) reported

    @btbusinesscare Thanks but unfortunately we have lost all patience. We can’t handover the commercial property until the line is in. We will go to OFCOM as BT are the customer facing arm for Openreach.

  • miss_hyslop Ashley Hyslop (@miss_hyslop) reported

    @bt_uk I've been without internet for 10 days now (since 4th June). Your customer service is diabolical. When will it get sorted?

  • MrScarzy ry (@MrScarzy) reported

    @bt_uk Just WiFi is so unreliable for the price I pay, absolutely not worth it. Was paying £27 a month with virgin for guaranteed 100mbps and in 12 months it NEVER went below (even on WiFi)

  • branwiIIiams Chris (@branwiIIiams) reported

    @bt_uk It's via Wi-fi, it has been very good since coming back to BT.. this last week has been very intermittent to be honest. I've restarted hub etc but still get problems. Regards Chris

  • JulieKTF Julie (@JulieKTF) reported

    @bt_uk Can you help please? I’m still waiting for the delivery of my router since changes were made to my account on May 24th. I was told it would be sent out on 28/05 but I’ve not received anything.

  • miss_hyslop Ashley Hyslop (@miss_hyslop) reported

    @bt_uk No one is taking ownership and there is no resolution in place. I am currently paying for a service that Im not receiving. It is beyond a joke.