BT (British Telecom)

BT (British Telecom) Outage Report in Guide Post, Northumberland, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Guide Post, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Guide Post and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Guide Post, Northumberland, England 02/17/2026 22:15

February 17: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Guide Post, Northumberland, England

The most recent BT (British Telecom) outage reports came from the following cities: South Shields, Ashington and Cramlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouth Shields Internet
United KingdomAshington Internet
United KingdomCramlington Internet
United KingdomWallsend Internet
United KingdomWallsend Internet
United KingdomBedlington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Guide Post, England

Latest outage, problems and issue reports in Guide Post and nearby locations:

  • Markberry89 Mark Berry (@Markberry89) reported from Guide Post, England

    @bt_uk internet is the absolute WORST of them all!!!

  • Northlander74 𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰 (@Northlander74) reported from Newbiggin-by-the-Sea, England

    @bt_uk I've only just received this message as I have no signal when away from home

  • KRISKROS5 Kris Kross (@KRISKROS5) reported from Blyth, England

    BT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    @bt_uk No. As I've proved all I needed was a new hub. After being a BT customer for 20+ years. I'm looking forward October when my contract finishes. You have a good day.

  • MarkMowbrayNE Mark Mowbray (@MarkMowbrayNE) reported from Blyth, England

    Not only is the @bt_uk wifi poor on my smart hub 2 but the lack of channels available is terrible. BT need to sort this out and expand the available WiFi channel choice to prevent neighbours clashing

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • JayT_NE JayT (@JayT_NE) reported from Whitley Bay, England

    @bt_uk is Internet down NE30

  • unclenobheadCB Philip Robinson (@unclenobheadCB) reported from Shiremoor, England

    Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    @bt_uk 1/2 Not that this will go anywhere. BT SH2 had massive issues with service. OR been out "Fixed line" still issues ring so service desk. Engineer planned visit. NO Show. So ring the service desk again, Got LB call centre. Woman put the phone down on me.

  • andyb7274 Andy Brown (@andyb7274) reported from Bedlington, England

    @MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃

  • joshybanyard Josh Banyard ⚫⚪⚫⚪ (@joshybanyard) reported from Longbenton, England

    Anyone got a @btsport LOGIN I can borrow for the #nufc match? 🙏🏼 #shybairnsgetnowt

  • WASNAPPER Martin (@WASNAPPER) reported from Whitley Bay, England

    2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved

  • PapaDodds Chris Dodds (@PapaDodds) reported from South Shields, England

    @bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    @bt_uk you have 45 mins to meet the 10-12 appointment. That I took the day off for. Defo looks like I'm going to be a @virginmedia customer soon.

  • neilyboy1919 Neil Summers 💙💛 (@neilyboy1919) reported from Ashington, England

    Now we've lost #Ashes please @btsport put us out of our misery and get rid of Matt Smith, an absolutely awful presenter

  • dellynel niall (@dellynel) reported from Seaton Delaval, England

    @bt_uk we just tried to cancel @bt tv and internet today as the prices have been put up only to be told we are tied in until the New Year or it will cost us £600 Yearly fixed term contract can't cancel complete and utter con

  • jennifercribbes Jennifer (@jennifercribbes) reported from Ashington, England

    Massively disappointed with @bt_uk my mam is in tears with how she has been treated by customer services. Had no phone line for weeks due to a fault then charged loads of timeline charges. Transferred through to a number of staff no one in BT has ever heard of a timeline charge??

  • SmarProcurement David Hall (@SmarProcurement) reported from Whitley Bay, England

    For me @btsport have taken the mantle from @talkSPORT for the worst cricket coverage. Matt Smith is a good football presenter but is clearly not a cricket follower and the commentary they are using from Fox is terrible. If @bbctms can send their to team to Australia why not BT?

  • PapaDodds Chris Dodds (@PapaDodds) reported from South Shields, England

    @bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.

  • nickcubs70 nick (@nickcubs70) reported from Whitley Bay, England

    ******* hell @btsport you’ve been absolutely dreadful. The worst thing about tonight for sure.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Treborchamp Ian (@Treborchamp) reported

    Only @btsport could come out and back Arsenal on their request to cancel the game with Spurs. BT Sport agenda continues #COYS

  • gem_09louise G (@gem_09louise) reported

    @bt_uk why do we always seem to have problems with our BT box lately? Wouldn't come on this morning and now its taking ages to start

  • fabianjs1994 ⭐️Fabian J⭐️ (@fabianjs1994) reported

    @bt_uk are the worst. Internet gone since Friday and they aim to fix it by next Friday. What exactly do we pay an arm and a leg for? Getting rid of these lot ASAP.

  • Kevlets Kevin Littlefield (@Kevlets) reported

    @bt_uk Incredibly slow broadband speed currently in SW19 (0.53 Mbps). Is there a known issue?

  • PistolRachel Dr Rachel Pistol (@PistolRachel) reported

    When @bt_uk sends you a mini hub to try & get you online after being disconnected by a failed upgrade Friday but you realise the mini hub is powered by EE & you live in an EE blackspot. Darn it! Let's hope the technician they're sending tomorrow can fix things.

  • J4GGY_DHILLON Jaggy2k3 (@J4GGY_DHILLON) reported

    @bt_uk I'm fully aware where to check. I'm informing you it's piss poor service whilst you're sending emails and letter advertising. Both you and @OpenreachHelp are uninterested in actually solving this with generic replies

  • UKDoBetter1 UKDoBetter (@UKDoBetter1) reported

    @bt_uk Thanks for the help, but It seems much easier just click on the uswitch offer and go with Vodafone for £20. I don’t think I need to waste time ringing BT.

  • EGFGardens Eddies Green Fingers (@EGFGardens) reported

    @bt_uk when will fakenham, Norfolk. have internet access again? No internet for 2 days now. Neighbours having same issue

  • allywana1 allywana (@allywana1) reported

    @bt_uk And it don’t work it already was unticked. ??? Help as now can’t see the videos now

  • dibba69 Donna Tilston (@dibba69) reported

    @bt_uk Can you please stop quoting policies at me, you are adding to this situation. If you have to apologise for something you shouldn’t have done it in the first place, in my opinion. Please raise as. I don’t feel like this has been the best Customer experience. D