BT (British Telecom) Outage Report in Guide Post, Northumberland, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Guide Post, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Guide Post and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Guide Post, Northumberland, England
The most recent BT (British Telecom) outage reports came from the following cities: South Shields, Ashington, Cramlington and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 South Shields |
Internet | |
| Ashington |
Internet | |
| Cramlington |
Internet | |
| Wallsend |
Internet | |
| Wallsend |
Internet | |
| Bedlington |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Guide Post, England
Latest outage, problems and issue reports in Guide Post and nearby locations:
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.
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Dave Miller #ButcherXiJinping #BBCFakeNews
(@Sandancer60) reported
from
South Shields, England
@MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.
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Andy burness
(@Andyburness2) reported
from
Longbenton, England
@btsport Turn ur phone on silent u stupid old prick
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gemma liddell
(@gemlids) reported
from
Guide Post, England
@bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting
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Tayler
(@taylersant) reported
from
Newburn, England
@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
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Alison Ellerbrook
(@singinghinnies) reported
from
Longhorsley, England
@bt_uk It's more the point we were given no notice. We have teachers and doctors working from home here who have been left in the lurch. Very poor service.
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Philip Robinson
(@unclenobheadCB) reported
from
Shiremoor, England
Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW
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Andrew Morris ⚽️
(@Andymorris74) reported
from
South Shields, England
How about @skytv giving movie channels for free across all platforms @virginmedia @bt_uk and help keep people at home! Come on, do your bit Sky TV 👍
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John Turner
(@John_P_Turner) reported
from
South Shields, England
@bt_uk Queried business bills, however, billing team are unwilling to discuss/explain the issues raised. Service has now been suspended and billing team refusing to engage without payment being made. This is nothing short of blackmail! @MoneyTelegraph @TimesBusiness
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gary littlemore
(@glne12) reported
from
Longbenton, England
Terrible @btsport sort it out
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Callum Thomson
(@calthomson10) reported
from
Newburn, England
@btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.
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Jennifer
(@jennifercribbes) reported
from
Ashington, England
Massively disappointed with @bt_uk my mam is in tears with how she has been treated by customer services. Had no phone line for weeks due to a fault then charged loads of timeline charges. Transferred through to a number of staff no one in BT has ever heard of a timeline charge??
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Mark Mowbray
(@MarkMowbrayNE) reported
from
Blyth, England
Not only is the @bt_uk wifi poor on my smart hub 2 but the lack of channels available is terrible. BT need to sort this out and expand the available WiFi channel choice to prevent neighbours clashing
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Kris Kross
(@KRISKROS5) reported
from
Blyth, England
BT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC
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Andy Brown
(@andyb7274) reported
from
Bedlington, England
@MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃
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Martin
(@WASNAPPER) reported
from
Whitley Bay, England
2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved
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Matthew Connolly
(@MatthewConnolly) reported
from
Amble, England
@bt_uk 21:28 WiFi down AGAIN
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Julie Gallagher
(@JulieGal1234) reported
from
Longbenton, England
@bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.
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Mark Berry
(@Markberry89) reported
from
Guide Post, England
@bt_uk internet is the absolute WORST of them all!!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Gretton
(@INDEPENDENT_MG) reported
from
City of Kingston upon Hull, England
Delighted to see that @btsport is showing the Wt20I between the WI and SA. Except - they aren’t. We’re getting men’s ODI reruns and no explanation. @btsport have, I think, heard of customer relations, but decided they want no part of it.
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Bigmouth 💙
(@Bigmouth_86) reported
@bt_uk when is. The broadband going to be fixed? We have been without BB in Riseley/Swallowfield since 7.30 this am. I can get no update on when it will be fixed …which is absurd…simply that then problems are “usually fixed in 24 hours”. “Keeping us connected”?
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Adam Gregory
(@ads9742) reported
@jstokoe @bt_uk Terrible just terrible
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Estep
(@Estep93034768) reported
@btsport hey - checked the schedule for wi v s Africa womens cricket and tuned in at 7. No explanation for putting back to 8pm and now back to 9pm when game has started. No announcements and historic mens game instead?! V poor
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Jadz
(@Jadz_tv) reported
@bt_uk The fact of the issue is your signing vulnerable people to 2 year contracts when they don't realise there getting ripped off and then not allowing them to cancel. My grandads deaf and can't hear on the phone. These people should be given a get out clause. It's a disgrace
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Chay
(@chayground) reported
@BTCare It was @TalkTalk who requested end of my BT services directly (I was already out of contract having been a customer for many years). They've left me in a very bad position -no internet service, no option other than to sign up for 24m BT or wait for line to be provisioned for TT
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Claus 🇩🇪
(@clausym) reported
@mr_numbers @bt_uk Haha me too. I pick up the phone and say nothing. They hang up. One did try to say “Hello I am from your network service provider“ but couldn’t tell me which one exactly she worked for. Amazing. Didn’t have time to waste their time today.
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Beth Willard
(@BethcWillard) reported
from
Reading, England
@_hypocaust Having the same issue with @btsport No coverage even though scheduled 😠
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Chris
(@thiscrs) reported
@bt_uk hi, I'm having issues with my home broadband. We just got back from a weekend away and the modem has no lights flashing on it. It is plugged in and was working fine on Sunday morning. Sent a DM but seems to be a auto-response. Can you help? Thanks.
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MKPhil
(@_philthegeek) reported
@bt_uk Yes he's been in touch - multiple times! Apparently it takes over two weeks to undo your errors. He raised an official complaint but the operator said it would do no good and never be looked at - what's the point of a complaint system then? Anyway, he's off to Vodafone now.