BT (British Telecom)

BT (British Telecom) Outage Report in Guide Post, Northumberland, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Guide Post, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Guide Post and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Guide Post, Northumberland, England 01/21/2026 09:40

January 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Guide Post, Northumberland, England

The most recent BT (British Telecom) outage reports came from the following cities: Cramlington and Wallsend.

Loading map, please wait...
City Problem Type Report Time
United KingdomCramlington Internet
United KingdomWallsend Internet
United KingdomWallsend Internet
United KingdomBedlington Internet
United KingdomSouth Shields Internet
United KingdomNorth Shields Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Guide Post, England

Latest outage, problems and issue reports in Guide Post and nearby locations:

  • KRISKROS5 Kris Kross (@KRISKROS5) reported from Blyth, England

    BT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC

  • graeme_i_wilson Graeme Wilson (@graeme_i_wilson) reported from North Gosforth, England

    @bt_uk hello, I've had an ongoing broadband instability issue for around 6 months - frequently when I'm using IP voice applications the service is disrupted - I've tried to raise a fault on this a number of times - help!!

  • John_P_Turner John Turner (@John_P_Turner) reported from South Shields, England

    @bt_uk Queried business bills, however, billing team are unwilling to discuss/explain the issues raised. Service has now been suspended and billing team refusing to engage without payment being made. This is nothing short of blackmail! @MoneyTelegraph @TimesBusiness

  • WASNAPPER Martin (@WASNAPPER) reported from Whitley Bay, England

    2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved

  • calthomson10 Callum Thomson (@calthomson10) reported from Newburn, England

    @btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.

  • taylersant Tayler (@taylersant) reported from Newburn, England

    @bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!

  • Sandancer60 Dave Miller #ButcherXiJinping #BBCFakeNews (@Sandancer60) reported from South Shields, England

    @MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.

  • jennifercribbes Jennifer (@jennifercribbes) reported from Ashington, England

    Massively disappointed with @bt_uk my mam is in tears with how she has been treated by customer services. Had no phone line for weeks due to a fault then charged loads of timeline charges. Transferred through to a number of staff no one in BT has ever heard of a timeline charge??

  • unclenobheadCB Philip Robinson (@unclenobheadCB) reported from Shiremoor, England

    Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW

  • Andyburness2 Andy burness (@Andyburness2) reported from Longbenton, England

    @btsport Turn ur phone on silent u stupid old prick

  • Sturrock85 Andrew Sturrock (@Sturrock85) reported from Whitley Bay, England

    I presume the awful @btsport stream on @YouTube is a ploy to get people to subscribe. It's awful, despite what is usually a good connection.

  • MatthewConnolly Matthew Connolly (@MatthewConnolly) reported from Amble, England

    @bt_uk 21:28 WiFi down AGAIN

  • glne12 gary littlemore (@glne12) reported from Longbenton, England

    Terrible @btsport sort it out

  • joshybanyard Josh Banyard (@joshybanyard) reported from Longbenton, England

    As lovely as it is for @btsport too show the #ChampionsLeagueFinal for free but the stream is awful...

  • singinghinnies Alison Ellerbrook (@singinghinnies) reported from Longhorsley, England

    @bt_uk It's more the point we were given no notice. We have teachers and doctors working from home here who have been left in the lurch. Very poor service.

  • JulieGal1234 Julie Gallagher (@JulieGal1234) reported from Longbenton, England

    @bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.

  • gemlids gemma liddell (@gemlids) reported from Guide Post, England

    @bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting

  • flipflops1982 Philip Robinson (@flipflops1982) reported from Shiremoor, England

    @bluther123 @neilben10112319 i am only watching the game, no highlights, no build up, no half time banter! @btsport have the worst football pundits in football history! #liverpoolvsTottenham #TOTLIV

  • Andymorris74 Andrew Morris ⚽️ (@Andymorris74) reported from South Shields, England

    How about @skytv giving movie channels for free across all platforms @virginmedia @bt_uk and help keep people at home! Come on, do your bit Sky TV 👍

  • timtamw88 Tamara Watts (@timtamw88) reported from Blyth, England

    @bt_uk are the most incompetent company. I’m only a month into my contract and I want to cancel already. Terrible customer service, they just pass you to another dept and then your back to the start. I’ve never rang a company so much to get something sorted. #terrible

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • FloopyDoopy10 Captain Cat (@FloopyDoopy10) reported

    @PeterStefanovi2 @bt_uk are you mad? If your staff need food, they are not being paid enough. You can dress it up as a community pantry like some free cafeteria, but unless you're employing babies, that's not really true either. Sort your **** out!

  • Chuklz70 Chuklz70 (@Chuklz70) reported

    @TheRunningManZ @OpenreachHelp @bt_uk Having an outdated Rural ISP that often drops signal and/or they blatantly throttle us, I am 118 & 1/2% sympathetic.

  • GerryinAberdeen Gerry 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🆎️🔴⚪⭐⭐ (@GerryinAberdeen) reported

    @Lawlor1John @bt_uk I was a BT customer until earlier this year. I now have full fibre broadband with @ConvergedComms for less than I was with BT. Infinitely faster than BT and I've kept my landline number for nearly £5 a month less.

  • JakeWatkins89 Jacob Watkins (@JakeWatkins89) reported

    @bt_uk a month on and still no service - why is it impossible to buy something from you? Cancelled orders, broken promises, wasted days waiting for engineers… and still no broadband. It’s impossible to work like this!

  • KayleighBower14 Kayleigh Bowers (@KayleighBower14) reported

    @bt_uk so despite a 45 min phone conversation LAST WEEK to confirm details, you have decided to disconnect my Internet the week BEFORE I move house.. yet have the reconnection date for the day I do move, NEXT week. Now told it can't be reconnected until we move.. AWFUL COMPANY.

  • helvijsO Helium 🇬🇧💂#IIHFWorlds (@helvijsO) reported

    @TheRunningManZ @OpenreachHelp @bt_uk I had a similar issue with Sky recently. You should ask them to credit your account for all the losses as they cut off your income resource for no reason basically. Letting it slip away will not give them a good lesson to train the engineers and improve the services in general!

  • Johnsuffol john suffok charter (@Johnsuffol) reported

    @bt_uk hi i have reported 2 damaged phone boxes via customer services and received no response ..Who do i contact about this please

  • RJMalloy88 Rob Malloy (@RJMalloy88) reported

    @WorkTheSpace @bt_uk I had engineers come and check the line indoors, but it wasn't until they checked the outside line that they found the issue

  • Joshhttay Josh Taylor (@Joshhttay) reported

    @btsport you a bunch of sell outs. Pay your employees a good wage while you make billions. Will cancel tomorrow

  • SapnaVishwanath SVish (@SapnaVishwanath) reported

    @bt_uk Network is down again within a week. In North Swindon. Please sort it out