BT (British Telecom)

BT (British Telecom) Outage Report in Guide Post, Northumberland, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Guide Post, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Guide Post and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Guide Post, Northumberland, England 12/16/2025 07:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Guide Post, Northumberland, England

The most recent BT (British Telecom) outage reports came from the following cities: Wallsend, Bedlington, South Shields, North Shields and Blyth.

Loading map, please wait...
City Problem Type Report Time
United KingdomWallsend Internet
United KingdomWallsend Internet
United KingdomBedlington Internet
United KingdomSouth Shields Internet
United KingdomNorth Shields Internet
United KingdomBlyth E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Guide Post, England

Latest outage, problems and issue reports in Guide Post and nearby locations:

  • taylersant Tayler (@taylersant) reported from Newburn, England

    @bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!

  • PapaDodds Chris Dodds (@PapaDodds) reported from South Shields, England

    @bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.

  • unclenobheadCB Philip Robinson (@unclenobheadCB) reported from Shiremoor, England

    Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW

  • JulieGal1234 Julie Gallagher (@JulieGal1234) reported from Longbenton, England

    @bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.

  • andyb7274 Andy Brown (@andyb7274) reported from Bedlington, England

    @MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃

  • Andymorris74 Andrew Morris ⚽️ (@Andymorris74) reported from South Shields, England

    How about @skytv giving movie channels for free across all platforms @virginmedia @bt_uk and help keep people at home! Come on, do your bit Sky TV 👍

  • PapaDodds Chris Dodds (@PapaDodds) reported from South Shields, England

    @bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.

  • singinghinnies Alison Ellerbrook (@singinghinnies) reported from Longhorsley, England

    @bt_uk It's more the point we were given no notice. We have teachers and doctors working from home here who have been left in the lurch. Very poor service.

  • calthomson10 Callum Thomson (@calthomson10) reported from Newburn, England

    @btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.

  • MarkMowbrayNE Mark Mowbray (@MarkMowbrayNE) reported from Blyth, England

    Not only is the @bt_uk wifi poor on my smart hub 2 but the lack of channels available is terrible. BT need to sort this out and expand the available WiFi channel choice to prevent neighbours clashing

  • gemlids gemma liddell (@gemlids) reported from Guide Post, England

    @bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting

  • John_P_Turner John Turner (@John_P_Turner) reported from South Shields, England

    @bt_uk Queried business bills, however, billing team are unwilling to discuss/explain the issues raised. Service has now been suspended and billing team refusing to engage without payment being made. This is nothing short of blackmail! @MoneyTelegraph @TimesBusiness

  • Markberry89 Mark Berry (@Markberry89) reported from Guide Post, England

    @bt_uk internet is the absolute WORST of them all!!!

  • Sandancer60 Dave Miller #ButcherXiJinping #BBCFakeNews (@Sandancer60) reported from South Shields, England

    @MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.

  • MatthewConnolly Matthew Connolly (@MatthewConnolly) reported from Amble, England

    @bt_uk 21:28 WiFi down AGAIN

  • WASNAPPER Martin (@WASNAPPER) reported from Whitley Bay, England

    2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved

  • KRISKROS5 Kris Kross (@KRISKROS5) reported from Blyth, England

    BT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC

  • Andyburness2 Andy burness (@Andyburness2) reported from Longbenton, England

    @btsport Turn ur phone on silent u stupid old prick

  • glne12 gary littlemore (@glne12) reported from Longbenton, England

    Terrible @btsport sort it out

  • jennifercribbes Jennifer (@jennifercribbes) reported from Ashington, England

    Massively disappointed with @bt_uk my mam is in tears with how she has been treated by customer services. Had no phone line for weeks due to a fault then charged loads of timeline charges. Transferred through to a number of staff no one in BT has ever heard of a timeline charge??

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RealSoupyTwist Soupy twist (@RealSoupyTwist) reported

    @bt_uk Yes. Darren previously told me he knew why this was happening and had a fix...

  • SupraFie Nickel Fiedler (@SupraFie) reported

    @VancityReynolds @Vanarama @btsport And the international interest is there! I just ran into a wall with Disney Germany when I wanted to stream "Welcome to Wrexham" - the service staff even tried to change our abo to an UK account when I told them we only bought Disney+ on August 24th for this one and only purpose.

  • IamNigelAllen Nigel Allen (@IamNigelAllen) reported

    Been trying for DAYS to cancel @bt_uk service... but after 1 HOUR waiting each call, NO ANSWER. This is why I want to leave! What do I have to do? Cancel my DD and explain to a court BT's failings when they try to sue me? #poorcustomerservice cc @Ofcom

  • amityadav0205 Amit Yadav (@amityadav0205) reported

    @bt_uk My internet is not working and is not letting me do my work. Biggest problem while doing WFH.

  • tuffntender Joe Stanley (@tuffntender) reported

    @bt_uk - been on hold for 58 mins now, why is your customer service so poor?

  • markpart1964 Mark Partridge (@markpart1964) reported

    @tommy66788 @bt_uk Trying to cancel bt sport since 9am this morning claims lines are busy

  • swynjones26 Sharon jones (@swynjones26) reported

    @bt_uk I've been calling all day to cancel contract but you're too busy! No other way of cancelling so is this your way of keeping customers?! 😡

  • stimo32 adam stimpson (@stimo32) reported

    @btsportfootball @btsport Pass not working no one answer phone can’t message, taken my money tho

  • ricardo_chez Richie Chessman (@ricardo_chez) reported

    @bt_uk I'm looking to upgrade my current broadband package which now comes with digital voice, but can't see any information on call costs when using this service. I have tried calling customer services but had to give up after over an hour waiting. Could anyone help please?

  • ste_0076 Ste 🇺🇦 (@ste_0076) reported

    @bt_uk Trying to get through to your customer service team.... On hold for 45mins.....