BT (British Telecom) Outage Report in Guide Post, Northumberland, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Guide Post, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Guide Post and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Guide Post, Northumberland, England
The most recent BT (British Telecom) outage reports came from the following cities: Cramlington and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 Cramlington |
Internet | |
| Wallsend |
Internet | |
| Wallsend |
Internet | |
| Bedlington |
Internet | |
| South Shields |
Internet | |
| North Shields |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Guide Post, England
Latest outage, problems and issue reports in Guide Post and nearby locations:
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Andy burness
(@Andyburness2) reported
from
Longbenton, England
@btsport Turn ur phone on silent u stupid old prick
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Dave Miller #ButcherXiJinping #BBCFakeNews
(@Sandancer60) reported
from
South Shields, England
@MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.
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Andrew Sturrock
(@Sturrock85) reported
from
Whitley Bay, England
I presume the awful @btsport stream on @YouTube is a ploy to get people to subscribe. It's awful, despite what is usually a good connection.
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gemma liddell
(@gemlids) reported
from
Guide Post, England
@bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting
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Kris Kross
(@KRISKROS5) reported
from
Blyth, England
BT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC
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John Turner
(@John_P_Turner) reported
from
South Shields, England
@bt_uk Queried business bills, however, billing team are unwilling to discuss/explain the issues raised. Service has now been suspended and billing team refusing to engage without payment being made. This is nothing short of blackmail! @MoneyTelegraph @TimesBusiness
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Jennifer
(@jennifercribbes) reported
from
Ashington, England
Massively disappointed with @bt_uk my mam is in tears with how she has been treated by customer services. Had no phone line for weeks due to a fault then charged loads of timeline charges. Transferred through to a number of staff no one in BT has ever heard of a timeline charge??
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Tamara Watts
(@timtamw88) reported
from
Blyth, England
@bt_uk are the most incompetent company. I’m only a month into my contract and I want to cancel already. Terrible customer service, they just pass you to another dept and then your back to the start. I’ve never rang a company so much to get something sorted. #terrible
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Andrew Morris ⚽️
(@Andymorris74) reported
from
South Shields, England
How about @skytv giving movie channels for free across all platforms @virginmedia @bt_uk and help keep people at home! Come on, do your bit Sky TV 👍
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Tayler
(@taylersant) reported
from
Newburn, England
@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.
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Philip Robinson
(@unclenobheadCB) reported
from
Shiremoor, England
Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW
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Graeme Wilson
(@graeme_i_wilson) reported
from
North Gosforth, England
@bt_uk hello, I've had an ongoing broadband instability issue for around 6 months - frequently when I'm using IP voice applications the service is disrupted - I've tried to raise a fault on this a number of times - help!!
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Matthew Connolly
(@MatthewConnolly) reported
from
Amble, England
@bt_uk 21:28 WiFi down AGAIN
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Alison Ellerbrook
(@singinghinnies) reported
from
Longhorsley, England
@bt_uk It's more the point we were given no notice. We have teachers and doctors working from home here who have been left in the lurch. Very poor service.
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Callum Thomson
(@calthomson10) reported
from
Newburn, England
@btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.
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Martin
(@WASNAPPER) reported
from
Whitley Bay, England
2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved
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gary littlemore
(@glne12) reported
from
Longbenton, England
Terrible @btsport sort it out
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Julie Gallagher
(@JulieGal1234) reported
from
Longbenton, England
@bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.
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Josh Banyard
(@joshybanyard) reported
from
Longbenton, England
As lovely as it is for @btsport too show the #ChampionsLeagueFinal for free but the stream is awful...
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Angela
(@mesherange) reported
@bt_uk Are you not aware of the issue? We have been waiting days now - my father is vulnerable and needs the care line
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John
(@Spencer_Ohio1) reported
@bt_uk Can you please educate your customer service teams that the retailer/sender is responsible for resolving any delivery issues? UK consumer law states the buyer/receiver isn't expected to chase up and resolve delivery issues. BT chose @RoyalMail so BT contact Royal Mail!!!
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Andrea
(@Andrea82989558) reported
@btsport have complained 3 times about a refund that has still not made it into my account. Please can someone escalate this! Complaint number VOLO13-687256653260
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RyanMcGoverne I Photo I Paint I 💙💛
(@RyanMcGoverne) reported
@bt_uk No we haven't. Our broadband is down. I was kept on the phone for an hour until the BT advisor told me there are no engineer appointments. So we have no internet and no one fixing it. I would like a manager to contact me as the advisor clearly was not interested.
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Andy | NOWHERE TALENT
(@ANDYBE65) reported
@bt_uk *************** now!! WTF is going on!!!!!!!!
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RyanMcGoverne I Photo I Paint I 💙💛
(@RyanMcGoverne) reported
Hey @bt_uk Please stop your help line staff repeatedly and randomly saying "I'm putting you on hold" and then disappearing for 10 minutes at a time with no explanation as to why they are doing it, and no progress made when they come back. I am being driven insane by your service.
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DeadHeadDraven
(@deadheaddraven) reported
@bt_uk They have, and they have told me that BT have cancelled my upgrade and are cutting me off It's an automated process and there is nothing they can do what else are they going to tell me? I shouted at them till I was blue in the face but @EE won't do a thing to fix their mess
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Angela
(@mesherange) reported
@bt_uk This truly is not good enough and I’m reaching out to the bbc consumer programme to highlight the ineptitude and lack of service from BT
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Carl
(@carlistyping) reported
@bt_uk “Our prices are astronomical and our customer service is like a black hole!”
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Doghouse
(@StadiaDoghouse) reported
@GoogleStadia Hey @bt_uk, would you have any incite at all about this? It seems to be a common problem with the Smart Hub 2 and it not allowing user control of the assignment of the 2.4ghz and 5ghz bands. Is there anything you can suggest to resolve this that doesn't involve buying a new.. 1/2