BT (British Telecom) outages and service status in Guide Post, England
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- BT (British Telecom) generated 0 outage signals in the last 24 hours around Guide Post, including 0 direct reports.
- The most common problems reported in this area mention TV.
- TV (100%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Guide Post, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Guide Post, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Guide Post, England
The most recent BT (British Telecom) outage reports came from the following cities: Morpeth, Cramlington, South Shields, and Blyth.
| City | Problem Type | Report Time |
|---|---|---|
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TV | 7 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Guide Post, England
Latest outage, problems and issue reports in Guide Post and nearby locations:
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Alison Ellerbrook (@singinghinnies) reported from Longhorsley, England@bt_uk It's more the point we were given no notice. We have teachers and doctors working from home here who have been left in the lurch. Very poor service.
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Jack Bell (@jackbnufc) reported from Newburn, EnglandBT with the worst broadcast from presenters, commentators and broadcast itself (sound and video) woeful! #BTSport #MCINEW
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๐๐ฑ๐ข๐ญ๐ฅ๐ข๐ซ ๐. ๐๐๐ ๐ฎ๐ฒ๐ข๐ฐ (@Northlander74) reported from Newbiggin-by-the-Sea, England@bt_uk No I haven't as I've never been anywhere near a BT WIFI Access Point and only relied on mobile network signal
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Ceeb ๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐บ๐ฆ (@PatternThimble) reported from Cramlington, EnglandWhen I go to hell. I know what's waiting for me. It's the guys and girls at #BT billing. And I'm destined to unravel the web of **** for all eternity. @bt_uk
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niall (@dellynel) reported from Seaton Delaval, England@bt_uk we just tried to cancel @bt tv and internet today as the prices have been put up only to be told we are tied in until the New Year or it will cost us ยฃ600 Yearly fixed term contract can't cancel complete and utter con
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Stephen Davies (@man_of_gwent) reported from Harlow Hill, EnglandAbsolutley shocking customer service from @bt_uk. Left hand not speaking to right hand resulting in my service cancellation. Nothing but issues from start to finish! My advice - steer clear
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Martin (@WASNAPPER) reported from Whitley Bay, England2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved
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Ceeb ๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐บ๐ฆ (@PatternThimble) reported from Cramlington, England@bt_uk No. As I've proved all I needed was a new hub. After being a BT customer for 20+ years. I'm looking forward October when my contract finishes. You have a good day.
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Ceeb ๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐บ๐ฆ (@PatternThimble) reported from Cramlington, England@bt_uk you have 45 mins to meet the 10-12 appointment. That I took the day off for. Defo looks like I'm going to be a @virginmedia customer soon.
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Tayler (@taylersant) reported from Newburn, England@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
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gemma liddell (@gemlids) reported from Guide Post, England@bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting
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David Hall (@SmarProcurement) reported from Whitley Bay, EnglandFor me @btsport have taken the mantle from @talkSPORT for the worst cricket coverage. Matt Smith is a good football presenter but is clearly not a cricket follower and the commentary they are using from Fox is terrible. If @bbctms can send their to team to Australia why not BT?
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Nic Johnston ๐บ๐ฆ๐ป (@Nicola_Johnston) reported from Mitford, England@virginmedia come on. You just have a good idea from the outage earlier today how long this is going to take. Iโm trying to WFH with Covid. @bt_uk how long does it take to switch providers?
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Mark Mowbray (@MarkMowbrayNE) reported from Blyth, EnglandNot only is the @bt_uk wifi poor on my smart hub 2 but the lack of channels available is terrible. BT need to sort this out and expand the available WiFi channel choice to prevent neighbours clashing
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Mark Stokes (@Marksto1983) reported from Seaton Valley, EnglandDunno what hurtโs more my eyes watching that awful Spurs performance or my ears from that awful commentary from Martin Keowen #ARSTOT #Spurs #BTSport
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Jennifer (@jennifercribbes) reported from Ashington, EnglandMassively disappointed with @bt_uk my mam is in tears with how she has been treated by customer services. Had no phone line for weeks due to a fault then charged loads of timeline charges. Transferred through to a number of staff no one in BT has ever heard of a timeline charge??
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Tamara Watts (@timtamw88) reported from Blyth, England@bt_uk are the most incompetent company. Iโm only a month into my contract and I want to cancel already. Terrible customer service, they just pass you to another dept and then your back to the start. Iโve never rang a company so much to get something sorted. #terrible
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Neil Summers ๐๐ (@neilyboy1919) reported from Ashington, EnglandNow we've lost #Ashes please @btsport put us out of our misery and get rid of Matt Smith, an absolutely awful presenter
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Michael E (@Michael35427696) reported@bt_uk still no reply to our complaint raised last week on the non arrival of your engineer to install full fibre for the 3rd time. Instead you closed the complaint sayng matter resolved !! Lies ! I am not waiting 30 mins in the phone either to get through to an advisor!
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Vince (@vinc3h4ll) reported@keithapearson Iโve got a btclick account that was pre 2000, but I have no way of finding exact age as no web based access any more, @bt_uk can you help
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Kevin Fowler (@KevinF1311) reportedSo Iโve had a BT landline since 1986 and broadband since 2002, but my renewal cost for broadband 900 Mb was ยฃ78.99 but after conversation ยฃ60.99, although a new customer can get it for ยฃ38.99. Ever felt like you are being ripped off.Awful customer service @bt_uk
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Chris Dawson (@ChrisCharlesD1) reported@bt_uk @WeAreOpenreach Hi BT and Openreach. how do i raise a complain. BT broadband customer multiple people on our estate, just had Openreach yet again 2 hours ago out to street to say no fault, to have internet off again., Its clear they are not fixing the faul this is not the
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Claire Rendall (@clairerendall1) reported@bt_uk I spent 54 minutes on hold trying to get through to you today on behalf of my elderly parents. Unacceptable #fail
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thisissaffers (@ThisisSaffers) reported@bt_uk I was supposed to receive a call back about my complaint. I was supposed to receive a call back from an operator about my WiFi and Iโve had neither. Iโve spent 3 hours this past week on the phone for no outcome. Could you request I have a call back please?
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Jacki (@SportyOsteo) reported@bt_uk can you please update me as to when the phone lines will be back up and running in SS177BW No 149 has my elderly relative without a phone line and no communication for over 12 days. She has a help line that obviously works off your system. Many thanks. Jacki
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Axel F ๐ค (@BoabSideshow) reported@bt_uk I have tried to download the latest update but for some strange reason it doesn't work on my phone??
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Chris Hill (@dochill82) reportedSo tell me @bt_uk: 1. Is this the excellent customer service you talk about being committed to? 2. Why was my account cancelled when you knew it didnโt come from me? 3. Why arenโt your customer service team bending over backwards to get me online again today?
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nicolas mcmillan (@herbie963) reported@bt_uk Online service recovery is a joke, get a senior UK manager to pm me please