BT (British Telecom)

BT (British Telecom) Outage Report in Guide Post, Northumberland, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Guide Post, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Guide Post and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Guide Post, Northumberland, England 03/25/2026 22:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Guide Post, Northumberland, England

The most recent BT (British Telecom) outage reports came from the following cities: Cramlington, South Shields and Ashington.

Loading map, please wait...
City Problem Type Report Time
United KingdomCramlington Phone
United KingdomCramlington Phone
United KingdomSouth Shields Internet
United KingdomAshington Internet
United KingdomCramlington Internet
United KingdomWallsend Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Guide Post, England

Latest outage, problems and issue reports in Guide Post and nearby locations:

  • timtamw88 Tamara Watts (@timtamw88) reported from Blyth, England

    @bt_uk are the most incompetent company. I’m only a month into my contract and I want to cancel already. Terrible customer service, they just pass you to another dept and then your back to the start. I’ve never rang a company so much to get something sorted. #terrible

  • taylersant Tayler (@taylersant) reported from Newburn, England

    @bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!

  • singinghinnies Alison Ellerbrook (@singinghinnies) reported from Longhorsley, England

    @bt_uk It's more the point we were given no notice. We have teachers and doctors working from home here who have been left in the lurch. Very poor service.

  • MatthewConnolly Matthew Connolly (@MatthewConnolly) reported from Amble, England

    @bt_uk 21:28 WiFi down AGAIN

  • Andyburness2 Andy burness (@Andyburness2) reported from Longbenton, England

    @btsport Turn ur phone on silent u stupid old prick

  • joshybanyard Josh Banyard (@joshybanyard) reported from Longbenton, England

    As lovely as it is for @btsport too show the #ChampionsLeagueFinal for free but the stream is awful...

  • jennifercribbes Jennifer (@jennifercribbes) reported from Ashington, England

    Massively disappointed with @bt_uk my mam is in tears with how she has been treated by customer services. Had no phone line for weeks due to a fault then charged loads of timeline charges. Transferred through to a number of staff no one in BT has ever heard of a timeline charge??

  • KRISKROS5 Kris Kross (@KRISKROS5) reported from Blyth, England

    BT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC

  • gemlids gemma liddell (@gemlids) reported from Guide Post, England

    @bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting

  • Sturrock85 Andrew Sturrock (@Sturrock85) reported from Whitley Bay, England

    I presume the awful @btsport stream on @YouTube is a ploy to get people to subscribe. It's awful, despite what is usually a good connection.

  • Andymorris74 Andrew Morris ⚽️ (@Andymorris74) reported from South Shields, England

    How about @skytv giving movie channels for free across all platforms @virginmedia @bt_uk and help keep people at home! Come on, do your bit Sky TV 👍

  • glne12 gary littlemore (@glne12) reported from Longbenton, England

    Terrible @btsport sort it out

  • unclenobheadCB Philip Robinson (@unclenobheadCB) reported from Shiremoor, England

    Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW

  • JulieGal1234 Julie Gallagher (@JulieGal1234) reported from Longbenton, England

    @bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.

  • John_P_Turner John Turner (@John_P_Turner) reported from South Shields, England

    @bt_uk Queried business bills, however, billing team are unwilling to discuss/explain the issues raised. Service has now been suspended and billing team refusing to engage without payment being made. This is nothing short of blackmail! @MoneyTelegraph @TimesBusiness

  • Sandancer60 Dave Miller #ButcherXiJinping #BBCFakeNews (@Sandancer60) reported from South Shields, England

    @MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.

  • graeme_i_wilson Graeme Wilson (@graeme_i_wilson) reported from North Gosforth, England

    @bt_uk hello, I've had an ongoing broadband instability issue for around 6 months - frequently when I'm using IP voice applications the service is disrupted - I've tried to raise a fault on this a number of times - help!!

  • PapaDodds Chris Dodds (@PapaDodds) reported from South Shields, England

    @bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.

  • WASNAPPER Martin (@WASNAPPER) reported from Whitley Bay, England

    2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved

  • calthomson10 Callum Thomson (@calthomson10) reported from Newburn, England

    @btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Greg_Plays Greg (@Greg_Plays) reported

    Actually fuming about my ISP @bt_uk About 18 months ago I reported a fault and was told I was having between 10-20 drop outs of service each day. After multiple visits where ive been told the issue was fixed (it hasn’t been) ive now been told it’s up to 25-35 drop outs per day.

  • CaslinCathy cathy caslin (@CaslinCathy) reported

    @bt_uk Hey - no. We are just trying to close down the account which is proving impossible. I need this escalated ASAP we have wasted about 6 hours trying to get this sorted.

  • Alex_Bairstow Alexandra Bairstow (@Alex_Bairstow) reported

    @bt_uk Hi there, I need to return a broadband hub to you as the contract has ended. But I have no details how or where to return it too. Please can you help? Thank you.

  • bitznpcz Kevin Walker (@bitznpcz) reported

    @MappinHT @bt_uk Thanks Jo, it's only fair! If I complain about bad services I balance it out and praise good service where possible...

  • Stew2205 Stew22 (@Stew2205) reported

    @sophiecaton1 @bt_uk Take your complaint to Ofcom. I had similar with Orange a few years ago and they backed down when I said I was happy to go to Court.

  • DynamiteGunner Chris Collinson AKA Dynamite Chris Hart. (@DynamiteGunner) reported

    @btsport hey why is app so good on phones and tablets but so bad on fire sticks????

  • gregoldfield Greg Oldfield (@gregoldfield) reported

    @bt_uk We have had that many visits from engineers I've lost count. We've had the hub replaced. Line from the pole in the street to the house replaced. The junction box in the house moved. It improves for a little while but on the whole it's terrible.

  • Newhayparis Wayne Parish (@Newhayparis) reported

    @Smashi01 @btsport @ManCity Worst pundit ever this guy. Clueless for an ex player.

  • NCLMutualAid Newcastle Mutual Aid (@NCLMutualAid) reported

    @bt_uk There are several nearby phoneboxes with broken phones which have not been targeted for decommissioning. As well as food we've distributed phones + money for credit in our area but we know not everyone in our community has a phone they can access - public phones are vital.

  • NCLMutualAid Newcastle Mutual Aid (@NCLMutualAid) reported

    @bt_uk Why are broken phone boxes not being targeted for removal?