BT (British Telecom)

BT (British Telecom) Outage Report in Guide Post, Northumberland, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Guide Post, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Guide Post and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Guide Post, Northumberland, England 11/22/2024 15:45

November 22: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (8%)

    Phone (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Guide Post, Northumberland, England

The most recent BT (British Telecom) outage reports came from the following cities: South Shields, North Shields, Whitley Bay, Wallsend, Jarrow and Cramlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouth Shields Phone
United KingdomNorth Shields Internet
United KingdomWhitley Bay Wi-fi
United KingdomWallsend Internet
United KingdomJarrow E-mail
United KingdomCramlington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Guide Post, England

Latest outage, problems and issue reports in Guide Post and nearby locations:

  • Markberry89 Mark Berry (@Markberry89) reported from Guide Post, England

    @bt_uk internet is the absolute WORST of them all!!!

  • dellynel niall (@dellynel) reported from Seaton Delaval, England

    @bt_uk we just tried to cancel @bt tv and internet today as the prices have been put up only to be told we are tied in until the New Year or it will cost us £600 Yearly fixed term contract can't cancel complete and utter con

  • jennifercribbes Jennifer (@jennifercribbes) reported from Ashington, England

    Massively disappointed with @bt_uk my mam is in tears with how she has been treated by customer services. Had no phone line for weeks due to a fault then charged loads of timeline charges. Transferred through to a number of staff no one in BT has ever heard of a timeline charge??

  • SmarProcurement David Hall (@SmarProcurement) reported from Whitley Bay, England

    For me @btsport have taken the mantle from @talkSPORT for the worst cricket coverage. Matt Smith is a good football presenter but is clearly not a cricket follower and the commentary they are using from Fox is terrible. If @bbctms can send their to team to Australia why not BT?

  • unclenobheadCB Philip Robinson (@unclenobheadCB) reported from Shiremoor, England

    Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW

  • andyb7274 Andy Brown (@andyb7274) reported from Bedlington, England

    @MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃

  • PapaDodds Chris Dodds (@PapaDodds) reported from South Shields, England

    @bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.

  • joshybanyard Josh Banyard ⚫⚪⚫⚪ (@joshybanyard) reported from Longbenton, England

    Anyone got a @btsport LOGIN I can borrow for the #nufc match? 🙏🏼 #shybairnsgetnowt

  • WASNAPPER Martin (@WASNAPPER) reported from Whitley Bay, England

    2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved

  • nickcubs70 nick (@nickcubs70) reported from Whitley Bay, England

    ******* hell @btsport you’ve been absolutely dreadful. The worst thing about tonight for sure.

  • MarkMowbrayNE Mark Mowbray (@MarkMowbrayNE) reported from Blyth, England

    Not only is the @bt_uk wifi poor on my smart hub 2 but the lack of channels available is terrible. BT need to sort this out and expand the available WiFi channel choice to prevent neighbours clashing

  • neilyboy1919 Neil Summers 💙💛 (@neilyboy1919) reported from Ashington, England

    Now we've lost #Ashes please @btsport put us out of our misery and get rid of Matt Smith, an absolutely awful presenter

  • taylersant Tayler (@taylersant) reported from Newburn, England

    @bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • Northlander74 𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰 (@Northlander74) reported from Newbiggin-by-the-Sea, England

    @bt_uk I've only just received this message as I have no signal when away from home

  • JayT_NE JayT (@JayT_NE) reported from Whitley Bay, England

    @bt_uk is Internet down NE30

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    @bt_uk you have 45 mins to meet the 10-12 appointment. That I took the day off for. Defo looks like I'm going to be a @virginmedia customer soon.

  • gemlids gemma liddell (@gemlids) reported from Guide Post, England

    @bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting

  • KRISKROS5 Kris Kross (@KRISKROS5) reported from Blyth, England

    BT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC

  • PapaDodds Chris Dodds (@PapaDodds) reported from South Shields, England

    @bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Alexjeeves86 Alex Jeeves 💙 (@Alexjeeves86) reported

    Terrible service from @bt_uk. My new broadband was meant to be live on 5th July and yet still no internet. Two engineer appointments where they have failed to show and promised to call to rearrange and still no word from anyone. Is this usual service from BT?

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported

    @bt_uk Tried this as well, it still doesn't work!

  • LizEvan21606757 Liz Evans (@LizEvan21606757) reported

    @bt_uk @JenG1210 Yes a customer of yours is trying to scam people out of money

  • purple766 Wayne Thomson (@purple766) reported

    @Eurosport_UK James Toseland amazing rider but poor commentator, btsport ditched him, sorry but he spoils the racing 😔

  • alexharkett Alex Harkett (@alexharkett) reported

    Hi @bt_uk when my broadband contract ‘ends’ will the service continue at the same price or do I have to enrol in a new contract?

  • MAW_H MAW Holmes (@MAW_H) reported

    @bt_uk One week ago a truck backed into the telegraph pole. The same day, engineers took down the hazardous bit, & disconnected all of the landlines. Since then a steady stream of engineers have arrived to look at the remains, scratch their heads, & go away again.

  • MattyBx9427 MattyB (@MattyBx9427) reported

    @bt_uk @EE I’ve Sorted That Issue Quick Question Does The BT Sport App Stream 4K HDR With A Compatible Device

  • CC_UK Central Computers UK (@CC_UK) reported

    @bt_uk Business account, but the outage seems to effecting residential in the area too. Little bit disappointed that BT have left it this long to fix.

  • BurnettLiam Liam Burnett (@BurnettLiam) reported

    @btsport why do you dislike the @Mets? First time we look good for a while and coverage is awful

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported

    @bt_uk having trouble with My BT app on Samsumg Note 8. I have uninstalled and reinstalled but keep getting same message 'problem with App, need to restart '. When I enter my details again, same issue. I have no problem on my old iPad, it works fine.