BT (British Telecom) Outage Report in Guide Post, Northumberland, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Guide Post, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Guide Post and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Guide Post, Northumberland, England
The most recent BT (British Telecom) outage reports came from the following cities: Cramlington and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 Cramlington |
Internet | |
| Wallsend |
Internet | |
| Wallsend |
Internet | |
| Bedlington |
Internet | |
| South Shields |
Internet | |
| North Shields |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Guide Post, England
Latest outage, problems and issue reports in Guide Post and nearby locations:
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Andrew Morris ⚽️
(@Andymorris74) reported
from
South Shields, England
How about @skytv giving movie channels for free across all platforms @virginmedia @bt_uk and help keep people at home! Come on, do your bit Sky TV 👍
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Mark Mowbray
(@MarkMowbrayNE) reported
from
Blyth, England
Not only is the @bt_uk wifi poor on my smart hub 2 but the lack of channels available is terrible. BT need to sort this out and expand the available WiFi channel choice to prevent neighbours clashing
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Andy burness
(@Andyburness2) reported
from
Longbenton, England
@btsport Turn ur phone on silent u stupid old prick
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Tayler
(@taylersant) reported
from
Newburn, England
@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
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Alison Ellerbrook
(@singinghinnies) reported
from
Longhorsley, England
@bt_uk It's more the point we were given no notice. We have teachers and doctors working from home here who have been left in the lurch. Very poor service.
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Kris Kross
(@KRISKROS5) reported
from
Blyth, England
BT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC
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Martin
(@WASNAPPER) reported
from
Whitley Bay, England
2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.
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gary littlemore
(@glne12) reported
from
Longbenton, England
Terrible @btsport sort it out
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Andy Brown
(@andyb7274) reported
from
Bedlington, England
@MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃
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Julie Gallagher
(@JulieGal1234) reported
from
Longbenton, England
@bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.
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Callum Thomson
(@calthomson10) reported
from
Newburn, England
@btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.
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Philip Robinson
(@unclenobheadCB) reported
from
Shiremoor, England
Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW
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Mark Berry
(@Markberry89) reported
from
Guide Post, England
@bt_uk internet is the absolute WORST of them all!!!
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gemma liddell
(@gemlids) reported
from
Guide Post, England
@bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting
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Josh Banyard ⚫⚪⚫⚪
(@joshybanyard) reported
from
Longbenton, England
Anyone got a @btsport LOGIN I can borrow for the #nufc match? 🙏🏼 #shybairnsgetnowt
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Jennifer
(@jennifercribbes) reported
from
Ashington, England
Massively disappointed with @bt_uk my mam is in tears with how she has been treated by customer services. Had no phone line for weeks due to a fault then charged loads of timeline charges. Transferred through to a number of staff no one in BT has ever heard of a timeline charge??
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Dave Miller #ButcherXiJinping #BBCFakeNews
(@Sandancer60) reported
from
South Shields, England
@MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.
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John Turner
(@John_P_Turner) reported
from
South Shields, England
@bt_uk Queried business bills, however, billing team are unwilling to discuss/explain the issues raised. Service has now been suspended and billing team refusing to engage without payment being made. This is nothing short of blackmail! @MoneyTelegraph @TimesBusiness
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Andy E 2 🇵🇸
(@AndyE1878) reported
@bt_uk What is the policy on the mini hub being activated? WiFi has dropped out 33 times in the past 2 days from data the person I just spoke to could see but she wouldn't activate it. Engineer booked but similar problem last year and mini hub activated immediately.
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Nihal Arthanayake 🏳️🌈🇱🇰🏴🇬🇧
(@TherealNihal) reported
Hello @bt_uk can you help? After downloading the Japanese govt's OCHA app you have locked me out of my email for "suspicious behaviour". I am also being told I have got the security questions wrong. I cannot connect to yr UK number from Japan either @EE Er....HELP!
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Alan Kee
(@keesie_kee) reported
@bt_uk So @bt_uk and @OpenreachHelp didn’t turn up. They have just DMd to say they moved the appointment to tomorrow. They did so without informing me. I am utterly disgusted at their appalling customer service. Fuming 😤
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Philip Sempers
(@PhilipSempers) reported
@XboxGamePass will you tell @bt_uk to sell your game pass properly. Paying for it but don't have it and now been on phone 35 minutes so far to not fix it. Something so simple made so complicated by @bt_uk yet again.
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tracy mathias
(@TracyMathias) reported
@bt_uk Thanks for this I am still awaiting an update. Not good service perhaps I will look elsewhere
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ChaosDefrost
(@ChaosDefrost17) reported
@CUnarmed @bt_uk I would post a picture of a **** since that's the best description of a piece of **** like you that cheats for views, but I don't want the post to be taken down :)
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Mark Mowbray
(@MarkMowbrayNE) reported
@bt_uk I've gone through this with BT too many times now I'm sick of wasting my time on pointless exercises. Wither fix my speed or I'm off. I've tried to get info regarding full fibre and failed. It's like BT doesn't want customers.
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Stimpakman
(@stimpakman) reported
@bt_uk They have said its a problem with open reach. Apparently its being worked on as we speak. Was just enquiring about a timescale if known
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Rogerio Linica
(@RogerioLinica) reported
@bt_uk Hi StephB It's shocking that she was told to have a contact today and she is still sitting in her bedroom waiting for a call as her mobile had a poor signal there as well. How can BT do this with elder and vulnerable lady? This is just getting worse.
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Akif
(@Ak1fK) reported
Hey @bt_uk! Quick question: what does it mean to be high priority one? Apparently my complaint/order was elevated to that a week ago but still nothing has been fixed. I keep on getting told OpenReach know what the issue is and it’ll be 48 hours - but this was 1,344 hours ago…