BT (British Telecom) Outage Report in Guide Post, Northumberland, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Guide Post, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Guide Post and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Guide Post, Northumberland, England
The most recent BT (British Telecom) outage reports came from the following cities: Cramlington and South Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Cramlington |
Phone | |
| Cramlington |
Phone | |
| South Shields |
Internet | |
| Ashington |
Internet | |
| Cramlington |
Internet | |
| Wallsend |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Guide Post, England
Latest outage, problems and issue reports in Guide Post and nearby locations:
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Tayler
(@taylersant) reported
from
Newburn, England
@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
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John Turner
(@John_P_Turner) reported
from
South Shields, England
@bt_uk Queried business bills, however, billing team are unwilling to discuss/explain the issues raised. Service has now been suspended and billing team refusing to engage without payment being made. This is nothing short of blackmail! @MoneyTelegraph @TimesBusiness
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Jennifer
(@jennifercribbes) reported
from
Ashington, England
Massively disappointed with @bt_uk my mam is in tears with how she has been treated by customer services. Had no phone line for weeks due to a fault then charged loads of timeline charges. Transferred through to a number of staff no one in BT has ever heard of a timeline charge??
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Andy burness
(@Andyburness2) reported
from
Longbenton, England
@btsport Turn ur phone on silent u stupid old prick
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Graeme Wilson
(@graeme_i_wilson) reported
from
North Gosforth, England
@bt_uk hello, I've had an ongoing broadband instability issue for around 6 months - frequently when I'm using IP voice applications the service is disrupted - I've tried to raise a fault on this a number of times - help!!
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Kris Kross
(@KRISKROS5) reported
from
Blyth, England
BT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC
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Philip Robinson
(@unclenobheadCB) reported
from
Shiremoor, England
Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW
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Alison Ellerbrook
(@singinghinnies) reported
from
Longhorsley, England
@bt_uk It's more the point we were given no notice. We have teachers and doctors working from home here who have been left in the lurch. Very poor service.
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Callum Thomson
(@calthomson10) reported
from
Newburn, England
@btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.
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gary littlemore
(@glne12) reported
from
Longbenton, England
Terrible @btsport sort it out
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Dave Miller #ButcherXiJinping #BBCFakeNews
(@Sandancer60) reported
from
South Shields, England
@MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.
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Andrew Morris ⚽️
(@Andymorris74) reported
from
South Shields, England
How about @skytv giving movie channels for free across all platforms @virginmedia @bt_uk and help keep people at home! Come on, do your bit Sky TV 👍
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Martin
(@WASNAPPER) reported
from
Whitley Bay, England
2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved
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Matthew Connolly
(@MatthewConnolly) reported
from
Amble, England
@bt_uk 21:28 WiFi down AGAIN
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Tamara Watts
(@timtamw88) reported
from
Blyth, England
@bt_uk are the most incompetent company. I’m only a month into my contract and I want to cancel already. Terrible customer service, they just pass you to another dept and then your back to the start. I’ve never rang a company so much to get something sorted. #terrible
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.
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Josh Banyard
(@joshybanyard) reported
from
Longbenton, England
As lovely as it is for @btsport too show the #ChampionsLeagueFinal for free but the stream is awful...
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Julie Gallagher
(@JulieGal1234) reported
from
Longbenton, England
@bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.
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gemma liddell
(@gemlids) reported
from
Guide Post, England
@bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Symons
(@bertyfatboy) reported
@bt_uk had a call this morning saying they were you from 0017164405900, stating I had a fault with my internet connection. After getting passed to a technical team I terminated the call as they wanted me to access my laptop to show me the issue. Is this you??? Or a scam???
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Luke Pepperell
(@PepperellLuke) reported
@bt_uk So my broadband problem that was “not showing as an issue” yesterday has now left myeloma without internet since yesterday. Same for all my estate. Not good enough especially for those of us working from home for companies supporting the NHS!!!
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Fiona🤙🏻
(@fionasayshi) reported
@lollujo @bt_uk I too had this problem with my bt hub. Reported it and they sent out a replacement. I managed to get the halo hub
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Kevin Chapman
(@lollujo) reported
@JackEcfc @bt_uk Phone signal isn’t good enough to do it consistently
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John Monks
(@jmonks1) reported
@bt_uk 25 more minutes on the phone but going around the houses from department to department with no solution and gave up in the end. Have you an email address I can send to as it might be easier
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T
(@alfiedoody7) reported
from
Barwick in Elmet and Scholes, England
@bt_uk useless customer service, phone line dead 8 days ago, twice been promised an engineer would resolve it and twice it didn’t happen, online chat telling us the engineer is working on the fault at the exchange whilst I’m sat looking at the box void of said engineer!!!
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Ecfc jack
(@JackEcfc) reported
@lollujo @bt_uk can’t Andy watch YouTube on his phone? At least then, he can use mobile data. We have the same problems with Utility Warehouse.
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Cassie
(@CassieThornton) reported
@bt_uk morning! I’ve received a call this morning about my wifi having problems but we haven’t noticed any issues, is this a cold/scam call? Number they called from was 0018104504864
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Nigel Malone *
(@Northeastred) reported
Seeing as @bt_uk @BTCare offer to provide a strong broadband signal throughout your home, maybe time to give @SkyHelpTeam the elbow. WiFi signal to upstairs is awful, to the point where it is affecting my kids schooling from home. Just wondering if there is any issue with sky Q?
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MMCGO
(@MMCGO3) reported
@lollujo @bt_uk I’m not sure if it will be of any use as it’s an expensive fix but in our house we were dropping connection everywhere so what we ordered were these things called DECOS. You’ve probably already seen them, they work really well, we have one deco placed on each floor of the house