BT (British Telecom)

BT (British Telecom) Outage Report in Cramlington, Northumberland, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cramlington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cramlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cramlington, Northumberland, England 01/18/2026 19:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cramlington, Northumberland, England

The most recent BT (British Telecom) outage reports came from the following cities: Cramlington, Newcastle upon Tyne, Gateshead, Boldon Colliery, Blaydon-on-Tyne, Wallsend and Bedlington.

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City Problem Type Report Time
United KingdomCramlington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Cramlington, England

Latest outage, problems and issue reports in Cramlington and nearby locations:

  • SoSureSewell sewellpaul@lfc (@SoSureSewell) reported from Newcastle upon Tyne, England

    Shocking service from @bt_uk. No compassion at all from you as a company. Lost my job & my home and now you want to destroy my credit scores. Nearly £500 charges for leaving early. 8 months in to a 24 month contact does not seem fair to me 😥😥

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @btbusinesscare I moved house in December, you failed to move my Internet so spectacularly that mid January I cancelled the non existing internet. I’ve been sent bills in February & March that I’ve had to phone about. Im just trying to warn other people how bad your service is.

  • sri5308 Sarah Ilott (@sri5308) reported from Morpeth, England

    @bt_uk I need help please

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    @bt_uk 1/2 Not that this will go anywhere. BT SH2 had massive issues with service. OR been out "Fixed line" still issues ring so service desk. Engineer planned visit. NO Show. So ring the service desk again, Got LB call centre. Woman put the phone down on me.

  • sri5308 Sarah Ilott (@sri5308) reported from Morpeth, England

    @bt_uk Hi I need some help urgently please

  • yeritchie Yvonne Ritchie #against hate, corruption, Brexit (@yeritchie) reported from Prudhoe, England

    @btsport Why is the stream buffering on Android?? Never had issue before.

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    @bt_uk you have 45 mins to meet the 10-12 appointment. That I took the day off for. Defo looks like I'm going to be a @virginmedia customer soon.

  • Northlander74 𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰 (@Northlander74) reported from Newbiggin-by-the-Sea, England

    @bt_uk It wasn't the app, but because I can't get a mobile signal to sign in before it will allow me to use the WIFI, the app just keeps timing out with that error

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    @bt_uk Listen. It's an ongoing joke. There isn't one company I've worked for where it's not an issue. 30% of my time is dealing with billing. I'll use my account team. Just wanted to vent.

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    @bt_uk No. As I've proved all I needed was a new hub. After being a BT customer for 20+ years. I'm looking forward October when my contract finishes. You have a good day.

  • 1ONEBOBBYROBSON davidnufc22 (@1ONEBOBBYROBSON) reported from Dunston, England

    who ******** is that idiot commentator on #btsport @btsport she hasnt got a clue #NUFC

  • dellynel niall (@dellynel) reported from Seaton Delaval, England

    @bt_uk we just tried to cancel @bt tv and internet today as the prices have been put up only to be told we are tied in until the New Year or it will cost us £600 Yearly fixed term contract can't cancel complete and utter con

  • LeeJarraHackle Lee Hughes (@LeeJarraHackle) reported from South Shields, England

    Greedy @bt_uk , Greedy @SkySports how many more pubs have pulled out with your ££££ price hike hang your heads in shame

  • nickcubs70 nick (@nickcubs70) reported from Whitley Bay, England

    ******* hell @btsport you’ve been absolutely dreadful. The worst thing about tonight for sure.

  • JayT_NE JayT (@JayT_NE) reported from Whitley Bay, England

    @bt_uk is Internet down NE30

  • 66_mazza Mazza 66 (@66_mazza) reported from Walker Gate, England

    @bt_uk PLEASE HELP I haven't even joined you yet (30th) and unable to even activate account...believe me I've had my DOB for 56yrs!!!& 100% know name of my first pet!not impressed!😫

  • Northlander74 𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰 (@Northlander74) reported from Newbiggin-by-the-Sea, England

    @bt_uk No I haven't as I've never been anywhere near a BT WIFI Access Point and only relied on mobile network signal

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    When I go to hell. I know what's waiting for me. It's the guys and girls at #BT billing. And I'm destined to unravel the web of **** for all eternity. @bt_uk

  • Northlander74 𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰 (@Northlander74) reported from Newbiggin-by-the-Sea, England

    @bt_uk I've only just received this message as I have no signal when away from home

  • 66_mazza Mazza 66 (@66_mazza) reported from Walker Gate, England

    @bt_uk please may I have a new telephone?Im a new customer & my old handset is no longer compatible!🤞🙏

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SNaraya73425291 S Narayanan (@SNaraya73425291) reported

    Get your TV and broadband from @bt_uk if you like waiting nearly 3 weeks for the equipment and spending nearly 5 hours on the phone to them chasing it up. After all these phone calls and chasing, I've been sent a WiFi disk that doesn't work and a tv box remote but no TV box.

  • tobys_stuff_ Toby’s Stuff (@tobys_stuff_) reported

    @WeAreOpenreach @bt_uk I was meant to be getting my new Fttp internet today but your System did not work and I wiped my pc last night then going to down load them today and now I can’t play my games. Thanks

  • TailorWellers George Archibald new⚒ (@TailorWellers) reported

    @bt_uk It's a paid service. I'm already paying for WiFi I can't use. The postcode is B23 5

  • LadySs Sana (@LadySs) reported

    @bt_uk beef to adhere to EE customer service as seriously not impressed with there customer service !!! Making me rethink do I what to be a BT customer .. engineer not due till 18 th April but failing to assist me with Wi-Fi which know they give ? Not happy

  • EvLenz MadKraut 🦒🐧 (@EvLenz) reported

    @bt_uk Right... A lady from @BT_Openreach knocked my door about half an hour ago, wanted to look at my socket. Said she needed to check the signal and would be back in about 20 minutes. I now have a socket for broadband/landline hanging off my wall and no sign of her coming back.

  • Shelbyroo1981 Michelle Dymond (@Shelbyroo1981) reported

    @SNaraya73425291 @bt_uk Same is happening to me. Phoned offering an upgrade in 4 working days time, and sent equipment via Royal Mail 48hr service which RM have just told me actually aims to deliver in 2-3 working days but up to 10 working days! So that’s not gonna work is it!

  • ChrisWill2631 Chris Williams (@ChrisWill2631) reported

    @bt_uk by the way we signed up on 14 January yet you just keep making excuses and staff pretending they have tried to phone. You are an absolute joke and painfully incompetent,6 times you have cancelled something by mistake or wrongly said problem is resolved @Ofcom @BBCWatchdog

  • RandallNortham Randall Northam (@RandallNortham) reported

    To all my followers and anybody who reads this be very, very careful when dealing with @bt_uk I’ve been with them for years and years but now that I’m selling my house next month to downsize they are charging me nearly £500 to cancel my broadband and home phone contract. 1/2

  • nickygr82836844 nicky green (@nickygr82836844) reported

    @BTBusiness @btbusinesscare 3 months into a new BT Cloud Voice 5 year contract and it has been cancelled with no explanation. We have no phones and cannot run a business this way. Telephone support appt offered for reinstatement in 30 days time. BT for Business?

  • FionaMacBain Fiona MacBain (@FionaMacBain) reported

    @bt_uk A very help woman called Corrine at BT has sorted it all out. She was brilliant. Outreach-BT communication error. Mistakes happen but it’s taken me hours on the phone to sort it. It was not the fault of Tulloch Homes and two BT staff yesterday blamed them.