BT (British Telecom) Outage Report in Cramlington, Northumberland, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Cramlington, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cramlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Cramlington, Northumberland, England
The most recent BT (British Telecom) outage reports came from the following cities: Blaydon-on-Tyne, Wallsend, Gateshead, Newcastle upon Tyne, Bedlington, South Shields, North Shields and Blyth.
| City | Problem Type | Report Time |
|---|---|---|
 Blaydon-on-Tyne |
Internet | |
| Wallsend |
Internet | |
| Gateshead |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Cramlington, England
Latest outage, problems and issue reports in Cramlington and nearby locations:
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@bt_uk It’s down on all platforms I’m trying to log into except my iPhone which I don’t log out of…
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Martin
(@WASNAPPER) reported
from
Whitley Bay, England
2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk Can you not just get an English person to call me direct to fix this please? I’ve been passed about for 6-7 weeks now.
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Advanced IFA Ltd
(@AdvancedIFA) reported
from
Boldon Colliery, England
@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
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Michael Chaney
(@ChaneyMichael) reported
from
Dunston, England
@gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.
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Jennifer
(@jennifercribbes) reported
from
Ashington, England
Massively disappointed with @bt_uk my mam is in tears with how she has been treated by customer services. Had no phone line for weeks due to a fault then charged loads of timeline charges. Transferred through to a number of staff no one in BT has ever heard of a timeline charge??
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏
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Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@bt_uk I’m still down on all platforms (apart from my iPhone which I don’t log out of)
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gemma liddell
(@gemlids) reported
from
Guide Post, England
@bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting
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Philip Robinson
(@unclenobheadCB) reported
from
Shiremoor, England
Fully subscribed to @btsport for several years now but I refuse to watch another @NUFC **** show! #bruceout #EVENEW
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Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
@BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.
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Kris Kross
(@KRISKROS5) reported
from
Blyth, England
BT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC
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Tory 1
(@charming_man_) reported
from
Newcastle upon Tyne, England
@bt_uk can we have an update on the outage Middlesbrough TS5
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Mark Berry
(@Markberry89) reported
from
Guide Post, England
@bt_uk internet is the absolute WORST of them all!!!
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Andy Brown
(@andyb7274) reported
from
Bedlington, England
@MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!
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Chris Dodds
(@PapaDodds) reported
from
South Shields, England
@bt_uk worst customer service I’ve ever experienced. Week 7, still no line working, 4 engineers, 3 credit checks and 30 false promises to get back in touch. But hey, your still charging me for this.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Robert O Reilly
(@irishbobuk) reported
@bt_uk so I tried to send an MMS on my phone and says my phone doesnt have settings or support ive a Samsung Galaxy S9+ so how come i cant send since ive been wirh you BT
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Higgle74
(@Higgle74) reported
@bt_uk £220 termination fee added to my late brother's final bill, how do you sleep at night? I'm sure he'd still be using your service had liver cancer not been such a nuisance and killed him. Absolutely vile way to earn money you insensitive arseholes.
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memphis
(@shievvaa) reported
@bt_uk I’ve been having an increase in problems with my internet and would like to upgrade my package but do not know how to do it?
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Alesh Tailor
(@al_tailor) reported
@OpenreachHelp @bt_uk Nothing but delayed dates and false promises. Simply unacceptable. "Sorry" doesnt solve our problems. Especially when @bt_uk are at fault
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Alesh Tailor
(@al_tailor) reported
@OpenreachHelp BT have said the earliest is 22nd march but this has cause my family so much problem. Without a connection since march 3rd. Old service cut off and its @bt_uk or @OpenreachHelp fault. My kids cant do home schooling. Wife cant log on even though she is key worker&I'm losing income
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Simon Lee
(@smoon_lee) reported
Hey @btbusinesscare what going in in Birmingham? I've got like 5 meg down instead of 75 #ServiceIssues
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#TeamNicola #TeamMeghan
(@HelenMaryPike) reported
Any chance of @BTCare providing the service I pay for...ever?
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Leonie ♡
(@cherubuni) reported
@bt_uk are there any WiFi problems going on in Malmesbury, Wiltshire? Our wifi has been pretty awful since midday yesterday and we have no idea why, we’ve tried restarting it and everything
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Chris Swinbourne
(@swini13) reported
@bt_uk when I joined your advisor told me you are a premium service thats why it's worth paying a little more. Couldn't be more wrong wish I had stayed with previous provider as they could provide a strong signal thru the whole house. Disappointed
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Harry
(@Pixsni) reported
@bt_uk Your text service found a fault and need to send an engineer to resume service but cannot contact me because we do not have a landline, any help? Who do I contact?