BT (British Telecom) Outage Report in Cramlington, Northumberland, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Cramlington, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cramlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Cramlington, Northumberland, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Sunderland, South Shields, Ashington, Blaydon-on-Tyne, Cramlington, Gateshead and Boldon Colliery.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Total Blackout | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Cramlington, England
Latest outage, problems and issue reports in Cramlington and nearby locations:
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Advanced IFA Ltd
(@AdvancedIFA) reported
from
Boldon Colliery, England
@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
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gary littlemore
(@glne12) reported
from
Longbenton, England
Terrible @btsport sort it out
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Alison Ellerbrook
(@singinghinnies) reported
from
Longhorsley, England
@bt_uk It's more the point we were given no notice. We have teachers and doctors working from home here who have been left in the lurch. Very poor service.
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!
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🐢gman scouser Hughes 😬☠️
(@gman_hughes) reported
from
Ryton, England
@bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔
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shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@Cazza7 @btsport That’s crap. 🤬
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Newcastle upon Tyne, England
@bt_uk My phone network is EE
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏
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gemma liddell
(@gemlids) reported
from
Guide Post, England
@bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting
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Tim Harding
(@timhardinguk) reported
from
Whitburn, England
@bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless
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Alastair Smith
(@baldymanali) reported
from
Gateshead, England
@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
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heather potts
(@heatherpott) reported
from
Walker Gate, England
@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!
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Stuart Wannop
(@QlikStu) reported
from
Walker Gate, England
@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
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andy
(@andydeltic) reported
from
Gateshead, England
@bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks
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Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬
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Julie Gallagher
(@JulieGal1234) reported
from
Longbenton, England
@bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.
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Martin
(@WASNAPPER) reported
from
Whitley Bay, England
2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved
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Andy burness
(@Andyburness2) reported
from
Longbenton, England
@btsport Turn ur phone on silent u stupid old prick
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Tayler
(@taylersant) reported
from
Newburn, England
@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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candice
(@candiemac) reported
@bt_uk i have an @EE data hub while i wait for you to install broadband but there is no service in my area. What do i do? i believe you have a guarantee for broadband and some kind of refund if this is not fulfilled?
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Jack Scully
(@JackScully11) reported
@bt_uk Hi, I’ve downloaded the PPV app. Whenever I sign in it says authentication error. Do I need to purchase it first for it to sign in?
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emma sword
(@emmasword1) reported
@bt_uk Maybe invest in rural areas for real though instead of chucking fibre into houses which get 10times the amount we get. 3.5 down is not worth what I pay every month.
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Brandon Dow
(@Brandon56034073) reported
@bt_uk Sort your broadband out, how many times in 1 year does it go down for hours with you lot? Get lost will you, totally hopeless.
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Steven Strachan
(@CrackinStrachan) reported
@KyleAFC7 @bt_uk 0800 876 6980 - we've to contact Box Office themselves tomorrow after 8am and ask what ******** is going on.
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wes
(@superblink1) reported
@bt_uk @El_Loco_Jo That is not how contracts work Sharon an existing customer early into a contract will be offered upgrades only plus you can't rewind the clock for them. No wonder it takes 50 mins to get through to BT
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Karen Miller
(@Elsie_Tasker) reported
@bt_uk I need your help urgently! Your text message service isn’t working, Mum who is 94 has no phone and no care link please respond can’t get hold of anyone at BT
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Katie Bennett
(@katie_bennett7) reported
@bt_uk What a surprise my October bill didn’t include the automatic compensation I’ve been promised multiple times for 3 weeks of no service. How do I get this sorted?!
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Steven Strachan
(@CrackinStrachan) reported
@jiraiya642 @bt_uk There is a BT box office app you use but it's currently not working for me and a few others. I logged in today to buy the event and all it says is "No content available". Got told my BT I have to contact the BT Box Office team.
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Steven Strachan
(@CrackinStrachan) reported
@KyleAFC7 @bt_uk I only tried this morning and had a major fuckabout with live chat trying to sort it to no avail. Never had a problem with ordering previous UFC PPV's through the app