BT (British Telecom) Outage Report in Cramlington, Northumberland, England
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Cramlington, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cramlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (16%)
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Wi-fi (14%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Cramlington, Northumberland, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Sunderland, North Shields, Gateshead, Morpeth, Whitley Bay, Blyth, Hebburn, Ashington, Bedlington and South Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
||
| Newcastle upon Tyne |
Wi-fi | |
| Sunderland |
Internet | |
| North Shields |
Internet | |
| Gateshead |
Internet | |
| Gateshead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Cramlington, England
Latest outage, problems and issue reports in Cramlington and nearby locations:
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Sarah Ilott
(@sri5308) reported
from
Morpeth, England
@bt_uk Hi I need some help urgently please
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𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰
(@Northlander74) reported
from
Newbiggin-by-the-Sea, England
@bt_uk It wasn't the app, but because I can't get a mobile signal to sign in before it will allow me to use the WIFI, the app just keeps timing out with that error
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Mark Stokes
(@Marksto1983) reported
from
Seaton Valley, England
Dunno what hurt’s more my eyes watching that awful Spurs performance or my ears from that awful commentary from Martin Keowen #ARSTOT #Spurs #BTSport
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Ceeb 🏴🇺🇦
(@PatternThimble) reported
from
Cramlington, England
@bt_uk 1/2 Not that this will go anywhere. BT SH2 had massive issues with service. OR been out "Fixed line" still issues ring so service desk. Engineer planned visit. NO Show. So ring the service desk again, Got LB call centre. Woman put the phone down on me.
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Ceeb 🏴🇺🇦
(@PatternThimble) reported
from
Cramlington, England
@bt_uk Listen. It's an ongoing joke. There isn't one company I've worked for where it's not an issue. 30% of my time is dealing with billing. I'll use my account team. Just wanted to vent.
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Stephen Davies
(@man_of_gwent) reported
from
Harlow Hill, England
Absolutley shocking customer service from @bt_uk. Left hand not speaking to right hand resulting in my service cancellation. Nothing but issues from start to finish! My advice - steer clear
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Ceeb 🏴🇺🇦
(@PatternThimble) reported
from
Cramlington, England
@bt_uk No. As I've proved all I needed was a new hub. After being a BT customer for 20+ years. I'm looking forward October when my contract finishes. You have a good day.
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Mark Stokes
(@Marksto1983) reported
from
Seaton Valley, England
Dunno what hurt’s more my eyes watching that awful Spurs performance or my ears from that awful commentary from Martin Keown #ARSTOT #Spurs #BTSport
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Sarah Ilott
(@sri5308) reported
from
Morpeth, England
@bt_uk I need help please
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Ceeb 🏴🇺🇦
(@PatternThimble) reported
from
Cramlington, England
When I go to hell. I know what's waiting for me. It's the guys and girls at #BT billing. And I'm destined to unravel the web of **** for all eternity. @bt_uk
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𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰
(@Northlander74) reported
from
Newbiggin-by-the-Sea, England
@bt_uk I've only just received this message as I have no signal when away from home
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⚕ ᑕᕼᖇIS ⚕
(@kicka11) reported
from
Newcastle upon Tyne, England
@MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.
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andy
(@andydeltic) reported
from
Gateshead, England
@bt_uk Morning folks, I’ve lost my full fibre connection. I’ve logged it etc via the website. Is there an issue at the exchange or is this scheduled maintenance? Thanks in advance Andy
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𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰
(@Northlander74) reported
from
Newbiggin-by-the-Sea, England
@bt_uk No I haven't as I've never been anywhere near a BT WIFI Access Point and only relied on mobile network signal
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Lee Hughes
(@LeeJarraHackle) reported
from
South Shields, England
Greedy @bt_uk , Greedy @SkySports how many more pubs have pulled out with your ££££ price hike hang your heads in shame
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Yvonne Ritchie #against hate, corruption, Brexit
(@yeritchie) reported
from
Prudhoe, England
@btsport Why is the stream buffering on Android?? Never had issue before.
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David Mellstrom
(@davidmellstrom) reported
from
Whitley Bay, England
@btsport @btsportrugby @bt_uk trying to watch Newcastle Falcons v Bristol tonight on BT1, BT1HD and BTUltimate and all BT channels are jumping and stuttering. Is it just me, or is everyone having this problem. It's usually fine. Every other channel is unaffected.
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Teddy
(@Martin756901511) reported
from
Newcastle upon Tyne, England
Hi @bt_uk, I moved in my new house two weeks today and I still have no internet and your doing nothing to fix it. I have had to cancel Sky twice and they are booked this Friday. I would like this sorted with an engineer visit tomorrow.
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Mazza 66
(@66_mazza) reported
from
Walker Gate, England
@bt_uk please may I have a new telephone?Im a new customer & my old handset is no longer compatible!🤞🙏
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Ceeb 🏴🇺🇦
(@PatternThimble) reported
from
Cramlington, England
@bt_uk you have 45 mins to meet the 10-12 appointment. That I took the day off for. Defo looks like I'm going to be a @virginmedia customer soon.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ash Fisher-Woolford
(@AshWWoolford) reported
Bloody @btsport cut out again comes back and it's 5-5 what is going on.
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Gaz Davies
(@gazza9989) reported
@Luke_FFF @bt_uk Don’t know situation but Virgin won’t let you down @virginmedia
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Claire Smith
(@ClaireD16) reported
@bt_uk how, in the name of all that is holy, can I contact BT openreach? Still waiting for broadband 3 weeks after it was supposed to be connected. @SkyHelpTeam are blaming Openreach but the problem just isn’t being fixed 🤬
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SidricIvo
(@IvoSidric) reported
@bt_uk Yep, already done that. They can only tell me what you've told them - you'll give them some sort of "update" on Wednesday. Down for 7 days and all you seem to be able to offer is shrugged shoulders. I pity any business that depends on you - I'll make sure mine won't.
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SidricIvo
(@IvoSidric) reported
@bt_uk We're going round in circles. I can't send you a DM. I also don't have a BT account number - the account is with another provider which uses Openreach. All other houses in the area are down and am just looking for any estimate on when it'll be fixed. Another week? 2 weeks? More?
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Daniel Durrans - Anti Fax 📠
(@danieldurrans) reported
@bt_uk It sounds like the solution will be for me to switch to an ISP that allows me to use my own router.
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SidricIvo
(@IvoSidric) reported
@bt_uk So this pretty much concludes the shrugged shoulders / finger pointing / brick wall response. And all what I was looking for is a date to expect some action on a fix for a service which has already been broken for over 7 days and affecting a large number of home owners.
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Liana Scientia
(@pawncrackers) reported
@bt_uk Hi there, sorry for the late reply. I am a Sky customer, renting a phone line through yourselves.
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Adam Ashbrook
(@AAshb00k) reported
@bt_uk I've already spoke to people from bt. Everything is in check and subscription is live. The issue is your contact with xbox and this seems to be a problem alot of people are having
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Claire Smith
(@ClaireD16) reported
@bt_uk Ok well our sellers used Openreach and Sky until the day we moved in. And whilst I am glad you have successfully escalated with Openreach, it would seem that Sky don’t enjoy the same relationship. And as the end customer I don’t care whose fault it is - I just want it fixed