BT (British Telecom)

BT (British Telecom) Outage Report in Cramlington, Northumberland, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cramlington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cramlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cramlington, Northumberland, England 12/08/2025 20:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cramlington, Northumberland, England

The most recent BT (British Telecom) outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Bedlington, South Shields, North Shields, Blaydon-on-Tyne and Blyth.

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City Problem Type Report Time
United KingdomGateshead Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Wi-fi
United KingdomBedlington Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Cramlington, England

Latest outage, problems and issue reports in Cramlington and nearby locations:

  • gman_hughes 🐢gman scouser Hughes 😬☠️ (@gman_hughes) reported from Ryton, England

    @bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Newcastle upon Tyne, England

    @bt_uk My phone network is EE

  • WASNAPPER Martin (@WASNAPPER) reported from Whitley Bay, England

    2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved

  • baldymanali Alastair Smith (@baldymanali) reported from Gateshead, England

    @bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted

  • gemlids gemma liddell (@gemlids) reported from Guide Post, England

    @bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting

  • jennifercribbes Jennifer (@jennifercribbes) reported from Ashington, England

    Massively disappointed with @bt_uk my mam is in tears with how she has been treated by customer services. Had no phone line for weeks due to a fault then charged loads of timeline charges. Transferred through to a number of staff no one in BT has ever heard of a timeline charge??

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬

  • taylersant Tayler (@taylersant) reported from Newburn, England

    @bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!

  • AdvancedIFA Advanced IFA Ltd (@AdvancedIFA) reported from Boldon Colliery, England

    @btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????

  • JulieGal1234 Julie Gallagher (@JulieGal1234) reported from Longbenton, England

    @bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.

  • andydeltic andy (@andydeltic) reported from Gateshead, England

    @bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks

  • Andyburness2 Andy burness (@Andyburness2) reported from Longbenton, England

    @btsport Turn ur phone on silent u stupid old prick

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!

  • timhardinguk Tim Harding (@timhardinguk) reported from Whitburn, England

    @bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless

  • QlikStu Stuart Wannop (@QlikStu) reported from Walker Gate, England

    @bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @Cazza7 @btsport That’s crap. 🤬

  • glne12 gary littlemore (@glne12) reported from Longbenton, England

    Terrible @btsport sort it out

  • heatherpott heather potts (@heatherpott) reported from Walker Gate, England

    @bt_uk please can you respond to my complaint ASAP #poorcustomerservice

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • efc1995a . (@efc1995a) reported

    @BigDuncNo9 @BTGroup @bt_uk I’m with sky and I have to reset the router couple times a day sometimes, I just phone them up and ask them to credit my account due to not providing the service that I signed up for

  • rourke_fred FredORourke (@rourke_fred) reported

    Once again @bt_uk internet is constantly dropping out, no sign of any fault. We’ve had new modems, engineers sent out and nothing still being done. Sadly live in a village and only can get 2 providers here, yet it’s shocking the level of service the internet provides out here.

  • Timus_ Timus (@Timus_) reported

    @bt_uk WiFi is rarely the issue, it's usually poor Internet connection, I've had issues for a long time. Unfortunately, I don't have other providers in my area.

  • PeterMcGovern Peter McGovern (@PeterMcGovern) reported

    Hi @bt_uk - I want to return some old kit to you. The returns packaging was apparently sent to me on 21/12/20 but I am still yet to receive it. I assume it has been lost or was never sent. Can you help please? Thankyou.

  • AdrianFaiers Adrian Faiers (@AdrianFaiers) reported

    .@BT_UK's adverts on @ClassicFM for their guaranteed in every room 'Complete #WiFi' package seem to be just an indication of the limited range of their standard hub and the need to pay extra for a decent range. My partner can't get a reliable signal in the room next to her hub.

  • PiDDY__ PiDDY (@PiDDY__) reported

    @bt_uk I couldn't get reliable internet over Ethernet with BT, buffering videos and connection issues in games. Now I'm with Virgin, not had a single issue

  • dazinski90 darron orme (@dazinski90) reported

    @bt_uk Stick with virgin not had any problems with my net been with em 2 years

  • KateWaddon Kate Waddon (@KateWaddon) reported

    @btbusinesscare trying to report that I haven't received an account number for my new business account - but I'm unable to access any online support without it. Bit chicken-and-egg. Please advise. Thanks

  • DLbi12John_boy John Casserly (@DLbi12John_boy) reported

    @bt_uk That's BT Sport. Says so on the screen. Every broadband provider except Virgin and Gigaclear use the same cables, connected to the old copper connectors that cause the dropouts. You are basically dissing your own network - the routers can only transmit the signal they receive.

  • Portal_Queen Sarah Robson (@Portal_Queen) reported

    @bt_uk Tbh, our BT Internet is so poor we haven't been able to stream HD for months. If I complain, you check, tell nothing is wrong, it magically works for a few days, then it stops again til I next complain.