BT (British Telecom)

BT (British Telecom) Outage Report in Cramlington, Northumberland, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cramlington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cramlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cramlington, Northumberland, England 02/04/2026 22:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cramlington, Northumberland, England

The most recent BT (British Telecom) outage reports came from the following cities: South Shields, Ashington, Newcastle upon Tyne, Blaydon-on-Tyne, Cramlington, Gateshead, Boldon Colliery and Wallsend.

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City Problem Type Report Time
United KingdomSouth Shields Internet
United KingdomAshington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomBlaydon-on-Tyne Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Cramlington, England

Latest outage, problems and issue reports in Cramlington and nearby locations:

  • laaurenmoore94 lauren moore (@laaurenmoore94) reported from Newcastle upon Tyne, England

    Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂

  • Andyburness2 Andy burness (@Andyburness2) reported from Longbenton, England

    @btsport Turn ur phone on silent u stupid old prick

  • baldymanali Alastair Smith (@baldymanali) reported from Gateshead, England

    @bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted

  • andydeltic andy (@andydeltic) reported from Gateshead, England

    @bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks

  • QlikStu Stuart Wannop (@QlikStu) reported from Walker Gate, England

    @bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?

  • Andymorris74 Andrew Morris ⚽️ (@Andymorris74) reported from South Shields, England

    How about @skytv giving movie channels for free across all platforms @virginmedia @bt_uk and help keep people at home! Come on, do your bit Sky TV 👍

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Newcastle upon Tyne, England

    @bt_uk My phone network is EE

  • gman_hughes 🐢gman scouser Hughes 😬☠️ (@gman_hughes) reported from Ryton, England

    @bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔

  • timhardinguk Tim Harding (@timhardinguk) reported from Whitburn, England

    @bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless

  • heatherpott heather potts (@heatherpott) reported from Walker Gate, England

    @bt_uk please can you respond to my complaint ASAP #poorcustomerservice

  • glne12 gary littlemore (@glne12) reported from Longbenton, England

    Terrible @btsport sort it out

  • gemlids gemma liddell (@gemlids) reported from Guide Post, England

    @bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting

  • JulieGal1234 Julie Gallagher (@JulieGal1234) reported from Longbenton, England

    @bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.

  • AdvancedIFA Advanced IFA Ltd (@AdvancedIFA) reported from Boldon Colliery, England

    @btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!

  • taylersant Tayler (@taylersant) reported from Newburn, England

    @bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!

  • Sandancer60 Dave Miller #ButcherXiJinping #BBCFakeNews (@Sandancer60) reported from South Shields, England

    @MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.

  • singinghinnies Alison Ellerbrook (@singinghinnies) reported from Longhorsley, England

    @bt_uk It's more the point we were given no notice. We have teachers and doctors working from home here who have been left in the lurch. Very poor service.

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @Cazza7 @btsport That’s crap. 🤬

  • WASNAPPER Martin (@WASNAPPER) reported from Whitley Bay, England

    2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • hello_klol hello-klol (@hello_klol) reported

    @bt_uk It's nice that you're sending an engineer (again) but are you going to refund my father any of the £70/month you have been charging him for at best an intermittent and ridiculously slow service. I'm shocked that you are willing to take advantage of a pensioner in this way.

  • yeldarbneeks bobske (@yeldarbneeks) reported

    Hi @bt_uk my broadband’s gone down but the app seems to think everything is fine. Is there an issue in the DH6 postcode area?

  • BAMADF debi fry 💙 (@BAMADF) reported

    @bt_uk Been trying to get a fault fixed on my elderly father's not working phone since 5th July. Stuck in a loop of text messages saying an engineer will call and nothing happens. How do I get the fault fixed please!

  • hello_klol hello-klol (@hello_klol) reported

    @bt_uk After the amount of stress he's been through dealing with your useless customer service representatives he deserves a full refund.

  • en_djinn EnDjinn (@en_djinn) reported

    @bt_uk Our upload has lowered to as low as 0.26 Mbps, tested on multiple devices whilst the "lag" was happening. The connected has never been the same since next door had service installed and the joint outside was replaced, old speeds were 50/12 vs low averages of 20/4 at lowest now.

  • Littlebirds00 J E Eckford (@Littlebirds00) reported

    No service this morning @bt_uk - it’s like loss of oxygen. Everything has come to a halt.

  • RadhikaR16 Radhika Raghunath (@RadhikaR16) reported

    @bt_uk Appalling service. Home move booked 2 weeks ago. Engineer didn't turn up but signed off job as completed. Another appointment booked on complaining but apparently no Engineer assigned by open reach!! Booked another one today, waiting! @WeAreOpenreach

  • chris_gibby Chris Gibby (@chris_gibby) reported

    @PSAWorldChamps @SquashTV @PSAWorldTour Horrendous audio sync issues on BTSport.

  • HeliosHutch Ian Webster (@HeliosHutch) reported

    @bt_uk It is now down again. Can someone please help.

  • fleuroriginale LisaBH (@fleuroriginale) reported

    @bt_uk when I signed up I was supposed to have 6 months of nowtv. It won’t let me watch any of it. Couple that with not telling me I needed an aerial this switch to bt has been pretty rubbish and I’m seriously going to cancel