BT (British Telecom)

BT (British Telecom) Outage Report in Boldon Colliery, South Tyneside, England

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The latest reports from users having issues in Boldon Colliery come from postal codes NE35.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Boldon Colliery, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Boldon Colliery and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Boldon Colliery, South Tyneside, England 01/23/2025 21:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Boldon Colliery, South Tyneside, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Chester-le-Street, Boldon Colliery, Gateshead, Sunderland, Hebburn, Durham, Blaydon-on-Tyne, Seaham, Cramlington, Jarrow, Washington and South Shields.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomChester-le-Street Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomBoldon Colliery Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Boldon Colliery, England

Latest outage, problems and issue reports in Boldon Colliery and nearby locations:

  • SoSureSewell sewellpaul@lfc (@SoSureSewell) reported from Newcastle upon Tyne, England

    Shocking service from @bt_uk. No compassion at all from you as a company. Lost my job & my home and now you want to destroy my credit scores. Nearly £500 charges for leaving early. 8 months in to a 24 month contact does not seem fair to me 😥😥

  • SmarProcurement David Hall (@SmarProcurement) reported from Whitley Bay, England

    For me @btsport have taken the mantle from @talkSPORT for the worst cricket coverage. Matt Smith is a good football presenter but is clearly not a cricket follower and the commentary they are using from Fox is terrible. If @bbctms can send their to team to Australia why not BT?

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @btbusinesscare I moved house in December, you failed to move my Internet so spectacularly that mid January I cancelled the non existing internet. I’ve been sent bills in February & March that I’ve had to phone about. Im just trying to warn other people how bad your service is.

  • JayT_NE JayT (@JayT_NE) reported from Whitley Bay, England

    @bt_uk is Internet down NE30

  • wilko1999 Angela Wilkinson🍃💚🍃 (@wilko1999) reported from Whitburn, England

    @bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @bt_uk the worst service in the UK. I’m still getting bills for a service I stopped in January. Absolutely shambolic. I stopped being a customer 3 months ago yet here I am on hold to BT. What a joke.

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    @bt_uk No. As I've proved all I needed was a new hub. After being a BT customer for 20+ years. I'm looking forward October when my contract finishes. You have a good day.

  • dellynel niall (@dellynel) reported from Seaton Delaval, England

    @bt_uk we just tried to cancel @bt tv and internet today as the prices have been put up only to be told we are tied in until the New Year or it will cost us £600 Yearly fixed term contract can't cancel complete and utter con

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    @bt_uk 1/2 Not that this will go anywhere. BT SH2 had massive issues with service. OR been out "Fixed line" still issues ring so service desk. Engineer planned visit. NO Show. So ring the service desk again, Got LB call centre. Woman put the phone down on me.

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    @bt_uk you have 45 mins to meet the 10-12 appointment. That I took the day off for. Defo looks like I'm going to be a @virginmedia customer soon.

  • joshybanyard Josh Banyard ⚫⚪⚫⚪ (@joshybanyard) reported from Longbenton, England

    Anyone got a @btsport LOGIN I can borrow for the #nufc match? 🙏🏼 #shybairnsgetnowt

  • 1ONEBOBBYROBSON davidnufc22 (@1ONEBOBBYROBSON) reported from Dunston, England

    who ******** is that idiot commentator on #btsport @btsport she hasnt got a clue #NUFC

  • PatternThimble Ceeb 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@PatternThimble) reported from Cramlington, England

    When I go to hell. I know what's waiting for me. It's the guys and girls at #BT billing. And I'm destined to unravel the web of **** for all eternity. @bt_uk

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    @bt_uk broadband outage in DH77DD affecting *both* BT and Sky customers. According to Sky (your website doesn’t acknowledge it) since 11:30 last night. What’s going on?

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • nickcubs70 nick (@nickcubs70) reported from Whitley Bay, England

    ******* hell @btsport you’ve been absolutely dreadful. The worst thing about tonight for sure.

  • 66_mazza Mazza 66 (@66_mazza) reported from Walker Gate, England

    @bt_uk PLEASE HELP I haven't even joined you yet (30th) and unable to even activate account...believe me I've had my DOB for 56yrs!!!& 100% know name of my first pet!not impressed!😫

  • 66_mazza Mazza 66 (@66_mazza) reported from Walker Gate, England

    @bt_uk please may I have a new telephone?Im a new customer & my old handset is no longer compatible!🤞🙏

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @bt_uk I can’t wait for next month when I get another bill for a service I cancelled in January

  • andrew14ad Andrew Davis (@andrew14ad) reported from Newcastle upon Tyne, England

    @msmith850 @btsport Never in doubt they are back

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • lucybeacock lucy beacock (@lucybeacock) reported

    Broadband down since Friday @bt_uk and apparently not going to be fixed until tomorrow, will I be getting reimbursed for the downtime?? And how am I supposed to #WFH ?

  • Adam_Purcell Adam Purcell (@Adam_Purcell) reported

    @OpenreachHelp Already done all that. They can’t do it. See tweets to them as well. Both that phone number and direct chat with BT leads me back to you. It’s not my responsibility to solve this. Can someone @bt_uk please take some ownership here? I’ve told you the issue. Work together pls.

  • Adam_Purcell Adam Purcell (@Adam_Purcell) reported

    @bt_uk Nope. That webpage hasn’t been looked at in years and there’s no way to report an issue. The chat facility is completely broken and get stuck in loops that just send you back to the start of the bot! Can a human on your side escalate this please?

  • GregTheLynnNews Greg Plummer (@GregTheLynnNews) reported

    So glad that I’m cancelling all my package with @bt_uk as had nothing but issues with their services for months on end. Also a coincidence that ever since @Pam_Brown1940 switched to fibre optic, she’s had nothing but problems with her phone and services as well. A waste of money.

  • LatteUkz ix LATTE xi (@LatteUkz) reported

    @bt_uk 17mb it's absolutely awful, is there booster etc bt can offer

  • JimboMoore1979 james moore (@JimboMoore1979) reported

    @bt_uk so there was a BT engineer up a pole outside our house this morning doing something. We now have no landline or broadband... Thanks! Can you get whoever messed up our line to come back asap and fix what they broke?

  • alexmarchant Alex Marchant (@alexmarchant) reported

    @bt_uk WiFi down this morning. There’s an outage in my area and have checked on the app and it states that it’ll not be fixed for 27 days!! Is this some sort of joke? Unacceptable

  • FionaRMcLeod Fiona McLeod (@FionaRMcLeod) reported

    BEWARE - this is back (if it ever went away) The scam involves an individual claiming to be calling from BT Openreach, who states that there are issues with your internet connection and that they need to gain access to your computer to perform tests and fix it @bt_uk

  • ChrisEley11 Chris Eley (@ChrisEley11) reported

    @bt_uk outage since Sunday afternoon. Still showing as a fault, yet your estimated fix time is 00:04 on Monday. That’s over 33 hours ago. No updates, no contact, no fix. What is going on?

  • Katerinaaah Katerina (@Katerinaaah) reported from Edinburgh, Scotland

    @bt_uk It was a copper line, changed to digital voice. We have been told categorically that the number cannot be transferred. Are you sure you can help with this?