BT (British Telecom) Outage Report in Longbenton, Borough of North Tyneside, England
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Longbenton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Longbenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (16%)
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Wi-fi (14%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Longbenton, Borough of North Tyneside, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Sunderland, North Shields, Gateshead, Chester-le-Street, Morpeth, Washington, Whitley Bay, Blyth, Hebburn, Ashington, Consett, Bedlington and South Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
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| Newcastle upon Tyne |
Wi-fi | |
| Sunderland |
Internet | |
| North Shields |
Internet | |
| Gateshead |
Internet | |
| Gateshead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Longbenton, England
Latest outage, problems and issue reports in Longbenton and nearby locations:
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Alastair Smith
(@baldymanali) reported
from
Gateshead, England
@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
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Stuart Wannop
(@QlikStu) reported
from
Walker Gate, England
@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Newcastle upon Tyne, England
@bt_uk My phone network is EE
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk And I NEVER get 4g. Lucky to get 3g!
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Tim Harding
(@timhardinguk) reported
from
Whitburn, England
@bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless
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Julie Gallagher
(@JulieGal1234) reported
from
Longbenton, England
@bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.
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Tayler
(@taylersant) reported
from
Newburn, England
@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
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Steve Wallwork
(@stevewallwork) reported
from
Annfield Plain, England
@lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right
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Advanced IFA Ltd
(@AdvancedIFA) reported
from
Boldon Colliery, England
@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
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gary littlemore
(@glne12) reported
from
Longbenton, England
Terrible @btsport sort it out
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
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🐢gman scouser Hughes 😬☠️
(@gman_hughes) reported
from
Ryton, England
@bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
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Andy burness
(@Andyburness2) reported
from
Longbenton, England
@btsport Turn ur phone on silent u stupid old prick
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shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@Cazza7 @btsport That’s crap. 🤬
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gemma liddell
(@gemlids) reported
from
Guide Post, England
@bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting
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heather potts
(@heatherpott) reported
from
Walker Gate, England
@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
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Martin
(@WASNAPPER) reported
from
Whitley Bay, England
2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Oakman-Stevens
(@JackOakman) reported
@bt_uk Hey Hannah, cancelled the contract and you’ve just taken £140 out of my account for no reason… can you help with this?
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Liam
(@Liiamail) reported
Shocking service, yet again, from @bt_uk ... After hours worth of calls, endless assurances, and money grabbing policies, my call was 'hung up' after over 90 minutes on the phone (80% of that time on hold). You'd think one of the 5 people I got transferred to could've helped?!
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Patch D Keyes
(@patchdkeyes) reported
@bt_uk fix the internet in bristol please, it’s been going down every few mins for a couple of hours now
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tania Jackson
(@tania_e_jackson) reported
@bt_uk I spent an hr on the phone to a lovely engineer just now, as our Internet isn't working. He said we have to wait 8 days for an engineer to fix the problem. This is totally unacceptable as my husband runs his business from home. Any advice? He can't work without Internet.
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𝑀𝒾𝓃𝒶⁷
(@Minsdipity13) reported
The way im going to flip out…was told internet would be fixed yet its six hours later and nothing only to be told they have closed and gone home?! So you left everyone without anything @bt_uk you call this a service? You cant even give a date it would be working again!! Useless.
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TheFootyFusion
(@TheFootyFusion) reported
@Rooneyfanatic @btsport He's horrible
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Fish
(@Bill_63) reported
On Monday morning the telephone lines to my local council in Lancashire crashed. It’s now Thursday mid-morning and they are still not working. What on earth must @bt_uk be doing? 3.5 days without a telephone line into The Town Hall!
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Stuart L Stevenson
(@stuartls) reported
@bt_uk She is an existing customer on basic broadband and phone, upgrading after 3mths or so, to a broadband only package, clearly shows currently the broadband only package for 150 fibre is £34.99 yet she is being charged £59.99, that’s £4 more than your own 900 fibre package
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Martijn van der Voort
(@VoortMartijn) reported
@bt_uk Looks like BT leadership has hearing loss: can't hear their employee needs for a proper wage, can't hear their customers shouting for better service.
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sarah
(@Sarah_iman_21) reported
@bt_uk I am currently experiencing wifi shortages every hour the past day. This is extremely annoying as everyone uses wifi please can you fix this