BT (British Telecom)

BT (British Telecom) Outage Report in Longbenton, Borough of North Tyneside, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Longbenton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Longbenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Longbenton, Borough of North Tyneside, England 03/31/2025 21:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (14%)

    E-mail (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Longbenton, Borough of North Tyneside, England

The most recent BT (British Telecom) outage reports came from the following cities: Hebburn, Newcastle upon Tyne, Consett, Gateshead, Sunderland, Bedlington, Morpeth, South Shields, Blyth, Chester-le-Street, Ashington, Cramlington, Wallsend and Stanley.

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City Problem Type Report Time
United KingdomHebburn E-mail
United KingdomNewcastle upon Tyne Internet
United KingdomConsett TV
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Longbenton, England

Latest outage, problems and issue reports in Longbenton and nearby locations:

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @Cazza7 @btsport That’s crap. 🤬

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Newcastle upon Tyne, England

    @bt_uk My phone network is EE

  • QlikStu Stuart Wannop (@QlikStu) reported from Walker Gate, England

    @bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?

  • gman_hughes 🐢gman scouser Hughes 😬☠️ (@gman_hughes) reported from Ryton, England

    @bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?

  • heatherpott heather potts (@heatherpott) reported from Walker Gate, England

    @bt_uk please can you respond to my complaint ASAP #poorcustomerservice

  • AdvancedIFA Advanced IFA Ltd (@AdvancedIFA) reported from Boldon Colliery, England

    @btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????

  • stevewallwork Steve Wallwork (@stevewallwork) reported from Annfield Plain, England

    @lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.

  • Andyburness2 Andy burness (@Andyburness2) reported from Longbenton, England

    @btsport Turn ur phone on silent u stupid old prick

  • JulieGal1234 Julie Gallagher (@JulieGal1234) reported from Longbenton, England

    @bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.

  • glne12 gary littlemore (@glne12) reported from Longbenton, England

    Terrible @btsport sort it out

  • timhardinguk Tim Harding (@timhardinguk) reported from Whitburn, England

    @bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless

  • WASNAPPER Martin (@WASNAPPER) reported from Whitley Bay, England

    2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved

  • gemlids gemma liddell (@gemlids) reported from Guide Post, England

    @bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting

  • baldymanali Alastair Smith (@baldymanali) reported from Gateshead, England

    @bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk And I NEVER get 4g. Lucky to get 3g!

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!

  • taylersant Tayler (@taylersant) reported from Newburn, England

    @bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MrsPKxx Priya (@MrsPKxx) reported

    @bt_uk had some work done on broadband line now landline not working please advise Thankyou

  • AmeliaHappyrock Amelia Gladstone (@AmeliaHappyrock) reported

    @bt_uk no WiFi for two days...while we’re all working from home. Very inconvenient and resolution time keeps getting delayed. No one on the phone can help us. It good enough.

  • RobKerr32 Rob Kerr - I'm NOT a Robot (@RobKerr32) reported

    @lucifersangel56 @Luisa47132714 @bt_uk I'm not paying extra for call screening, I used to play along then hang up abruptly or like you, give them a mouthful but it just wound me up. A relative will text me with "plug in your landline" as it's cheaper, only time I use it.

  • Baron_Phil Baron_Phil (@Baron_Phil) reported

    @bt_uk morning, is your website down? When I try to visit it just hangs and never connects.

  • Team_Smithers Belle Delphino-Plaza (@Team_Smithers) reported

    @bt_uk Bt superfast broadband: less than 10 meg down, 0.5 up I get when it decides to work. Which it didn't for most of last night, so bad I can't watch youtube on the pc and be on the mobile at the same time, and the likes of Netflix, forget about it!

  • Luke22098046 Luke (@Luke22098046) reported

    @bt_uk Waiting 5 months for internet/tv/phone to be installed! Raised a complaint with the Ombudsman and still haven’t had a reply after 2 weeks! Absolute Joke... never dealt with such a bad company and service!

  • NE_Geocaching NEGeocachingSupplies (@NE_Geocaching) reported

    @bt_uk Yes of course it does that why we tried it with 4 hubs. Hub 7 and discs don’t work in house 1 and they don’t work in house 2 either. Don’t promise what you can’t achieve @bt_uk are very good at that & letting customers down..OWN IT! DEAL WITH IT! SOLVE IT! Is not in BT vocab!

  • Yadavinder Yadavinder Gill (@Yadavinder) reported

    @bt_uk can you please send someone competent to fix my damaged phone line (2 weeks now) .And please train your support staff not to mislead customers.

  • RuffleAndrew VisibilityConsultinguk (@RuffleAndrew) reported

    @bt_uk BT have shown themselves to be super bad customer service providers as well as internet providers. Just had mt fix date cancelled for the fourth time!!!!

  • StuartAParker Stoo Parker (@StuartAParker) reported

    @btbusinesscare Bunch of crooks! Costing me 185 fees to cancel my business services despite having an email dated April 2021 saying “as you’re out of contract, you’re free to move to another provider without having to pay any termination charges”. Disgusting.