BT (British Telecom)

BT (British Telecom) Outage Report in Longbenton, Borough of North Tyneside, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Longbenton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Longbenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Longbenton, Borough of North Tyneside, England 01/23/2025 22:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Longbenton, Borough of North Tyneside, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Chester-le-Street, Consett, Boldon Colliery, Gateshead, Sunderland, Ashington, Hebburn, Blaydon-on-Tyne, Cramlington, Morpeth, Jarrow, Washington, Blyth and South Shields.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomChester-le-Street Internet
United KingdomConsett Phone
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomBoldon Colliery Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Longbenton, England

Latest outage, problems and issue reports in Longbenton and nearby locations:

  • glne12 gary littlemore (@glne12) reported from Longbenton, England

    Terrible @btsport sort it out

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @Cazza7 @btsport That’s crap. 🤬

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Newcastle upon Tyne, England

    @bt_uk My phone network is EE

  • timhardinguk Tim Harding (@timhardinguk) reported from Whitburn, England

    @bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless

  • baldymanali Alastair Smith (@baldymanali) reported from Gateshead, England

    @bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted

  • laaurenmoore94 lauren moore (@laaurenmoore94) reported from Newcastle upon Tyne, England

    Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.

  • gman_hughes 🐢gman scouser Hughes 😬☠️ (@gman_hughes) reported from Ryton, England

    @bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.

  • heatherpott heather potts (@heatherpott) reported from Walker Gate, England

    @bt_uk please can you respond to my complaint ASAP #poorcustomerservice

  • andydeltic andy (@andydeltic) reported from Gateshead, England

    @bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks

  • Andyburness2 Andy burness (@Andyburness2) reported from Longbenton, England

    @btsport Turn ur phone on silent u stupid old prick

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.

  • Sandancer60 Dave Miller #ButcherXiJinping #BBCFakeNews (@Sandancer60) reported from South Shields, England

    @MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right

  • JulieGal1234 Julie Gallagher (@JulieGal1234) reported from Longbenton, England

    @bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.

  • QlikStu Stuart Wannop (@QlikStu) reported from Walker Gate, England

    @bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?

  • Andymorris74 Andrew Morris ⚽️ (@Andymorris74) reported from South Shields, England

    How about @skytv giving movie channels for free across all platforms @virginmedia @bt_uk and help keep people at home! Come on, do your bit Sky TV 👍

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk And I NEVER get 4g. Lucky to get 3g!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • gaz_eng Gary (@gaz_eng) reported

    @ultimatepool_ @btsport Never knew it was loss of frame for swearing. Thought you just got a warning first.

  • CheshireMulisha James Hough (@CheshireMulisha) reported

    Think my early new year's resolution will to be finally **** off @bt_uk Between the router and TV box the internet has dropped 3 times during the football tonight. Completely unreliable

  • Owaon1 Owaon (@Owaon1) reported

    @PrimeVideo why is my viewing of live football stuttering again. Not the first time @skytv . No other channel an issue and bandwidth from @bt_uk is fine. Happening again and again.

  • ewanwatkinson1 Ewan Watkinson (@ewanwatkinson1) reported

    @bt_uk Which then proceeded to cause issues. If I had done this myself I would understand, but do not believe this is the case. Are you able to retired a phone call (if recorded) so you can verify I am not at fault and was instructed by the CSA. Thanks 2/2

  • KenWraight ken wraight (@KenWraight) reported

    @realdocatherton @bt_uk BT sky EE still down in places nearly 3 weeks now

  • Crofter100 Allan (@Crofter100) reported

    @bt_uk Nah its OK, suffered your crap service for long enough, contract finishes end Jan, I'll be moving to a reliable service then, like many in this area have done already.

  • Redpaddy1 Redpaddy (@Redpaddy1) reported

    @bt_uk the MY BT APP won't let me rename devices connected to the BT HUB. Each time I try to change a device name and save the changes it reverts back to the original device name. I've tried uninstalling and reinstalling the app but still not working. Help please

  • RetroDan75 RetroDan (@RetroDan75) reported

    @bt_uk 's claim of unbreakable Internet is complete BS as it takes a few minutes for it to switch to the 4G service. However, it is a service they need to offer due to the awful reliability of their broadband which drops out at least once a day

  • victoriacoules Vicky 'Open Paddock 9' Coules 💙 (@victoriacoules) reported

    .. @EE Didn't seem to know what they were selling us, @bt_uk seem clueless how to solve it. Now looking at how to cancel contract and go back to @virginmedia. PEOPLE, DON'T FALL FOR THE GLOSSY ADVERTS. Wasted precious time and energy I haven't got trying to sort out this mess!!

  • samanamz Sam Hill (@samanamz) reported

    Find it ridiculous that I can’t cancel my @bt_uk order today (because I’ve changed my mind about BT) but I can cancel it tomorrow if I refuse the engineer today?! I appreciate its last minute but surely better to not have an engineer come here in the first place?