BT (British Telecom) outages and service status in Longbenton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Longbenton, including 0 direct reports.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Longbenton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Longbenton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Longbenton, England
The most recent BT (British Telecom) outage reports came from the following cities: Blyth, Newcastle upon Tyne, Gateshead, Cramlington, Washington, Stanley, and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Blyth
|
Total Blackout | 4 days ago |
|
Newcastle upon Tyne
|
Internet | 14 days ago |
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Gateshead
|
Internet | 15 days ago |
|
Newcastle upon Tyne
|
Phone | 1 month ago |
|
Newcastle upon Tyne
|
Internet | 1 month ago |
|
Cramlington
|
Phone | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Longbenton, England
Latest outage, problems and issue reports in Longbenton and nearby locations:
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Master Debonair (@master_debonair) reported from Boldon Colliery, England@btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!
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Trevor Sharkey (@trevstanley) reported from Stanley, England@bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.
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Steve Wallwork (@stevewallwork) reported from Annfield Plain, England@lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.
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Trevor Sharkey (@trevstanley) reported from Stanley, England@bt_uk And I NEVER get 4g. Lucky to get 3g!
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Stuart Wannop (@QlikStu) reported from Walker Gate, England@bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?
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Master Debonair (@master_debonair) reported from Boldon Colliery, England@btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏
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Trevor Sharkey (@trevstanley) reported from Stanley, England@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
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Martin (@WASNAPPER) reported from Whitley Bay, England2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved
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Trevor Sharkey (@trevstanley) reported from Stanley, England@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
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Master Debonair (@master_debonair) reported from Boldon Colliery, England@btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬
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Advanced IFA Ltd (@AdvancedIFA) reported from Boldon Colliery, England@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
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Shahan Chowdhury™ © (@shahanchowdhury) reported from Newcastle upon Tyne, England@bt_uk My phone network is EE
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Tayler (@taylersant) reported from Newburn, England@bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!
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heather potts (@heatherpott) reported from Walker Gate, England@bt_uk please can you respond to my complaint ASAP #poorcustomerservice
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gemma liddell (@gemlids) reported from Guide Post, England@bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting
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Julie Gallagher (@JulieGal1234) reported from Longbenton, England@bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.
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Alastair Smith (@baldymanali) reported from Gateshead, England@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
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Tim Harding (@timhardinguk) reported from Whitburn, England@bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless
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Master Debonair (@master_debonair) reported from Boldon Colliery, England@btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Arthur 🏴 (@craiginscotland) reported@bt_uk To be honest I’m considering moving to @ZenInternetHelp the 300mb package I’m currently on costs less with them and is guaranteed not to go up in price. The CPI+3.9% isn’t good as you *never* increase the base cost for new customers, if anything it goes down, like it did today!
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Stuart Randall (@RandallStuart) reported@bt_uk just been told this is going to be another 3 weeks is unacceptable on top of the three weeks it has already been poor services and a total let down to lets say important people
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Mark (@The_Phenom_13) reported@NOWHelpTeam I’m fully aware of what it provides. HD should come as standard like it does with every streaming service. I was thinking about grabbing a sports pass, and coming back to NOW, but I think I’ll just stick with @btsport who doesn’t actually charge for HD.
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Mark Nicholson (@Markleshark) reported@bt_uk No known issues, apparently. What’s the next steps?
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Melina Kakoulidis (@MelinaKakoulid7) reported@bt_uk Hello Aled, yes they did. I had an engineer twice that was booked for me to be switched to Fibre Optic Broadband and it never happened and the BT software was saying that I had Fibre Optic Broadband and another software was saying I had copper Broadband.
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Jediandy (@JediandyTV) reported@bt_uk I already know there’s an issue. The problem is all we’ve had is a text with an estimated fox time (5:40 yesterday), yet the site now says 5pm today and someone else has been told it can’t be fixed until Monday. Conflicting information is not what we need
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Jack (@AFC_Jack1998) reported@EmmaKennedy @bt_uk Try abusing the customer service man Emma.
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SP (@NEWSKIN2018) reported@btsport ****! Just tuned in for a new Ligue 1 season and that commentary clown Paul Dempsey has been inflicted on subscribers! Do you not learn @btsport that he is embarrassing and even makes Alan Partridge seem credible? Are you totally disinterested in what WE think? Shameful.
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Mystic (@Mystiiic0) reportedRecently my internet has been disconnecting AT LEAST once a day. I’ve reported more faults in the last month than I have since I’ve been with you @bt_uk Whenever I text 61998 it always says there’s not a problem when there clearly is if it keeps disconnecting.
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Alan Sabatino (@AlanSabatino) reported@bt_uk Just done an update for BT sport on the ps5 and now the app won't load any videos at all. Just gives me a black screen. BT sport still works fine on my phone and tablet so something is wrong with the ps5 version. Can you help??