BT (British Telecom) Outage in Washington, Sunderland, England

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) problems in the last 24 hours in Washington, England

BT (British Telecom) Outage Chart in Washington, Sunderland, England

August 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(58.49%)
Phone
(19.53%)
Wi-fi
(9.55%)
E-mail
(7.54%)
Total Blackout
(2.87%)
TV
(2.02%)

BT (British Telecom) Outage Map Near Washington, Sunderland, England

The most recent outage reports and issues originated from Gateshead, Walker Gate, North Gosforth, South Hetton, Newcastle upon Tyne, North Shields, Brandon, Washington, Durham, Peterlee and Whitley Bay.

Gateshead Internet
South Hetton Internet
Newcastle upon Tyne Phone
North Shields Internet
Washington Phone
Durham E-mail

BT (British Telecom) in Washington, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

BT (British Telecom) Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:
  • graeme_i_wilson Graeme Wilson (@graeme_i_wilson) reported from Walker Gate, England

    @bt_uk I moved house in the last year - previously I had sky DSL - copper only and enjoyed better service - this shouldn't be the case. I have another property with VM Docsis service - again a better service - but your core network was built on low cost - 21CN - poor product choices.

  • graeme_i_wilson Graeme Wilson (@graeme_i_wilson) reported from Walker Gate, England

    @bt_uk The automated 'check my line' service isn't finding the fault.

  • graeme_i_wilson Graeme Wilson (@graeme_i_wilson) reported from Walker Gate, England

    @bt_uk The light doesn't seem to change colour - yes the service is dropping out - I feel that there is either a degradation of pair quality or faulty termination equipment in the cabinet or exchange - there is definitely an issue.

  • graeme_i_wilson Graeme Wilson (@graeme_i_wilson) reported from North Gosforth, England

    @bt_uk hello, I've had an ongoing broadband instability issue for around 6 months - frequently when I'm using IP voice applications the service is disrupted - I've tried to raise a fault on this a number of times - help!!

  • Hossy93 Joseph Drane (@Hossy93) reported from Brandon, England

    @Gaz_House @btsport Or you could go down the night before. 😉

  • TVBCJonpaul Jonpaul Heron (@TVBCJonpaul) reported from Newcastle upon Tyne, England

    Working fine all day, week and month. Now watching #ChampionsLeagueFinal2019 on @btsport on YouTube and it’s now poor. Very interesting.

  • joshybanyard Josh Banyard (@joshybanyard) reported from Longbenton, England

    As lovely as it is for @btsport too show the #ChampionsLeagueFinal for free but the stream is awful...

  • Sturrock85 Andrew Sturrock (@Sturrock85) reported from Whitley Bay, England

    I presume the awful @btsport stream on @YouTube is a ploy to get people to subscribe. It's awful, despite what is usually a good connection.

  • flipflops1982 Philip Robinson (@flipflops1982) reported from Shiremoor, England

    @bluther123 @neilben10112319 i am only watching the game, no highlights, no build up, no half time banter! @btsport have the worst football pundits in football history! #liverpoolvsTottenham #TOTLIV

  • mulcs85 John Mulcahy (@mulcs85) reported from Newcastle upon Tyne, England

    @IamAustinHealey @Saracens @ChampionsCup @leinsterrugby @btsport Congrats Saracens - but some serious self evaluation needed by Leinster - not why we lost but reffing of offside and breakdown was a bad joke - really has to be addressed - laws already there - enforce them

  • JohnRobson18 John Robson (@JohnRobson18) reported from Wallsend, England

    I predict spurs to lose 5 -0 they are awful. @btsport

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @btsport Steve McManaman has to be the worst co-commentator in the history of co-commentators #LIVBAR #ChampionsLeague

  • DUDSY31 BRYAN HEYWOOD (@DUDSY31) reported from South Shields, England

    @themichaelowen talking utter fkn shit!!! On @btsport on the other hand @mrjakehumphrey talks total sense! #nufc #newcastle #toon

  • xToonsend Dominic Townsend (@xToonsend) reported from Washington, England

    The only negative thing about watching this cracking Toon win is having to listen to that **** Michael Owen chat shit after it #NUFC #btsport

  • MbShizzzle MBShizzzle (@MbShizzzle) reported from South Shields, England

    @SFC_Kristian @btsport @mrjakehumphrey He mate. He literally sounds gutted about the goals! Biased as ****

  • Ted202_ David (@Ted202_) reported from Shiremoor, England

    @mrjakehumphrey @themichaelowen @Robbie9Fowler @LFC @LivEchoLFC @TheRedmenTV @TheAnfieldWrap @AnfieldHQ @btsport @ChampionsLeague Not bad when McManaman amassed about 11 of them

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @mickskehan @Julieat30 Our coverage in the UK went off air with 1 minute of injury time to go ... No apologies at all **** you @btsport @btsportfootball

  • Keithr10 Keith Robertson 🤦🏻‍♂️ (@Keithr10) reported from South Shields, England

    @rioferdy5 is a patronising prick “have to have played the game” it’s only bellends who’s argument has been lost who state shit like that, absolute ******* of a man #btsport #THFCVCITY

  • JPaulGreen John Paul Green (@JPaulGreen) reported from Sunderland Bridge, England

    @BTCare Line has dial tone but crackles and hub light orange. It's deja vu. Doesn't seem to happen as often as it did when engineers finally fixed line problem last year, but it's annoying that the crackle has returned and speeds have dipped etc

  • JPaulGreen John Paul Green (@JPaulGreen) reported from Sunderland Bridge, England

    Still paying for @bt_uk @BTCare and get getting less than full service and yet to be compensated for the hell that was BT between Aug and end of October. 2019 now and can't hear people speak on a landline @Ofcom

  • JPaulGreen John Paul Green (@JPaulGreen) reported from Sunderland Bridge, England

    @BTCare ah we are back to lousy phone line and intermittent access to internet again. Still at least BT closed my complaint. Not happy.

  • PHoare1963 Dr Peter Hoare ⌬ (@PHoare1963) reported from Sacriston, England

    @BaseballBrit @btsport @MLB @Twitter To be fair @btsport are better than most other channels - usually two games a night on their ESPN channel. Too many Yankees and Red Sox games though and not enough @Rockies! @MLBTV just as bad - not equal coverage of all teams....🤔

  • lampingman1 lampingman 1 (@lampingman1) reported from Wallsend, England

    I didn't know @rioferdy5 was up Mike Ashleys arse. Just seen him talking utter shit on @btsport . The money we spent in championship was offset by by sales when we went down do the maths ffs before you come out with utter crap

  • Grant_Richy Grant (@Grant_Richy) reported from Ponteland, England

    3 football live matches on @SkySports but NONE on @btsport today - absolutely SHIT

  • Grant_Richy Grant (@Grant_Richy) reported from Ponteland, England

    No subtitles on @btsport Score .... u ******* SHIT

  • S1C0L3588 Simon Coles (@S1C0L3588) reported from Blaydon-on-Tyne, England

    That @btsport show was all about promoting next weeks fight night on PPV and it was shockingly shit! Bradley Skeete 1/66 got sparked in round 2 from half a left jab. The shows do not even slightly compare to @MatchroomBoxing 's setup.

  • NorthShieldsHC North Shields Hockey (@NorthShieldsHC) reported from Whitley Bay, England

    With the poor weather forecast for tomorrow why not stay warm in the house and watch the mighty @EnglandHockey take on Belgium in the #HWC2018 semi final. Live on @btsport at 10.30am. #ThePride 🦁 #Supporttheboys #DannyKerryisourhero #middletonforSPOTY #Givehimastatue

  • timlibrarian Tim Fowler (@timlibrarian) reported from Durham, England

    @BTCare hi, re order reference VOL013-348911142055 I was promised a callback on Tuesday and nothing as happened. If you read the notes you’ll see it relates to the safety of my elderly mother. Unacceptable. Please arrange someone to call me with a SOLUTION. This is URGENT.

  • sam_davey15 Sam Davey (@sam_davey15) reported from Walker Gate, England

    @StevenMcManaman I’ve never heard a commentator talk so much rubbish, “arsenal aren’t consistent enough”.... they are 20 games unbeaten, terrible commentary, bad bloke @btsport

  • ricaceroe richard roe (@ricaceroe) reported from Lanchester, England

    Tense, tight, and overly optimistic scoring from #btsport Just the kind of fight that can end with a terrible decision #WilderFury

  • Brian_McLachlan Brian McLachlan (@Brian_McLachlan) reported from Durham, England

    @BTCare I’ve viewed bill online. And for some reason unbeknown to me the bill has increased by £21 a month. The online team were very unhelpful and just ended online chat without me being able to respond or ask questions. They were taking 10 minutes at a time to reply. Terrible CS

  • GlenProctor1988 Glen Proctor (@GlenProctor1988) reported from Sunderland Bridge, England

    @OscarJCMedia @bt_uk @BTCare @SkyUK internet but they use the @bt_uk lines, probably explains it... Constantly have to go onto 4G cause broadband is that bad!

  • officialrickb Richard Butler (@officialrickb) reported from Longbenton, England

    The women conducting the post match interviews on @btsport is a clear case of tokenism. Clueless and amateurish. Puts the case for women in football back 10 years. Awful

  • fromthefell Vicky Collins-Cooper (@fromthefell) reported from Durham, England

    @BTCare Internet is down in Durham. BT homepage showing no fault on line but connection has been intermittent for the last 24 hours 😞 Restarting hub does not work.

  • CarlDorward Carl Dorward (@CarlDorward) reported from Peterlee, England

    @BTCare Just the box, I stream HD tv off another device no problem.

  • Risoco007 🏁Risoco Joinery🏁 (@Risoco007) reported from Annfield Plain, England

    @BTCare This root was tried 2 weeks ago with no solution I done with talking to bt its action time.!

  • Risoco007 🏁Risoco Joinery🏁 (@Risoco007) reported from Annfield Plain, England

    @BTCare Obviously @BTCare don't really care at all. So long then you will never grace a property of mine again.

  • Risoco007 🏁Risoco Joinery🏁 (@Risoco007) reported from Annfield Plain, England

    @BTCare It won't even load on WiFi too slow.

  • septictoe2 Lee Sharp (@septictoe2) reported from Whitley Bay, England

    @BTCare Fix a fault. They have only just come to BT and the engineer that installed in the beginning left things in a way he shouldn’t

  • septictoe2 Lee Sharp (@septictoe2) reported from Whitley Bay, England

    @BTCare Can someone please confirm that an engineer is booked for my parents today please? Been promised it has been booked twice now and no one showed up. Feel that today is going to be the same story. Not happy about this level of service

  • robbiecoils Robbie Coils (@robbiecoils) reported from Witton Gilbert, England

    @btsport your punditry is ******* terrible, biased and one sided. You ******* bunch of nonces

  • AlanStewart_NE Alan Stewart (@AlanStewart_NE) reported from Newcastle upon Tyne, England

    @btsport @BBCSport @NUFC @BBCMOTD this is the most horrid and horrid time to be toon fan. Ashley has GOT TO GO. He’s draining every breath out of this club. He’s a parasite. An evil parasite. #Ashleyout #ifrafagoeswego #nufc

  • Ragmansball Jamie Rodgers (@Ragmansball) reported from Newcastle upon Tyne, England

    @BTCare is there an issue with BT mobile in Newcastle area.. Lost all signal few hours bk and never had it since??

  • robaustinn Rob Austin #FBPE (@robaustinn) reported from Newcastle upon Tyne, England

    Urgh! Internet cut out an hour ago! the biggest issue is my smart bulbs won’t go off. #alexa not working either! @BTCare

  • eddygraham39 Eddy39 (@eddygraham39) reported from Craghead, England

    @BTCare I’ve agreed to pay £200 on 21/9 debt will be coming down. What’s irresponsible is a member of your staff telling lies.

  • eddygraham39 Eddy39 (@eddygraham39) reported from Craghead, England

    @BTCare That’s not the case. First of all paul hasn’t been working with me since 2017? He also has failed to call me to get payments as agreed (I have memory loss he agreed to call me) I’ve rang him several times never returns call. He is telling lies. Check and you’ll see

  • pyouldie Paul Youlden (@pyouldie) reported from Boldon Colliery, England

    @BTCare I hope so but not confident as I have been lied to twice already No idea when I will get an update Call centre said 2 more days at least but not optimistic. Terrible service

  • pyouldie Paul Youlden (@pyouldie) reported from Boldon Colliery, England

    @BTCare I hope it has but been lied to twice already. No idea when I will get an update. No confidence you know what you are doing. VOL013-327165938565, VOL055599857292 , VOL0555998572922705. Please escalate for swift fix.

  • MikeNE3 Mike Anderson #IfRafaGoesWeGo (@MikeNE3) reported from Ponteland, England

    @thompsonbacon23 @psad2 @btsport @tfMichael1892 @rioferdy5 @mrjakehumphrey @jjenas8 When he bought the club the debt was half what it is now & was being repaid to the creditors (banks). The fact the club owes ~£145m to MASH is down to Ashley and no matter what the club makes as profit he doesn’t reduce the debt. So, where has the money gone?

  • BenWalker1984 Ben Walker (@BenWalker1984) reported from Whitley Bay, England

    I’ve never seen this #PLtonight before until tonight on BTsport, Richard Dunne critiquing Rafa Benitez on attractive football. Hahaha the ******* Wally scored about 80 own goals and did jack shit with his career didn’t he? #NUFC

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • TinkerAndHawk David (@TinkerAndHawk) reported

    @bt_uk Yeah mate, I spoke to one of your customer support team. He says that there are issues in the area that they are working on.

  • annacraigy Anna Craig (@annacraigy) reported

    @bt_uk your service is shocking, especially as we are new customers trying to give you business!

  • StuartS62224536 Stuart Smith (@StuartS62224536) reported

    @bt_uk terrible customer service. Still no broadband to my elderly parents even after being promised it would be back on within 3 hrs. 20hrs later nothing and no explanation. Disgusting way to treat your customers.

  • sTrongFuse T (@sTrongFuse) reported

    @bt_uk It's a home hub 5 and I've lost track of how long I've been complaining about this issue but it wouldn't be an exaggeration to say more than a year.

  • StuartS62224536 Stuart Smith (@StuartS62224536) reported

    @BTCare full of broken promises. Elderly parents still left with no broadband disputes being promised it would be back up and running within 3 hr. Almost 20hr later still nothing and no communication as promised. Is this how you treat your customers. It obviously is 👎🏻

  • Kevin_Broom Kevin Broom (@Kevin_Broom) reported

    @lottepywell @VodafoneUK Been there with these. Now with @bt_uk pay more but never have an issue.

  • justinbones Justin Bones (@justinbones) reported

    @bt_uk I've already made a complaint and awaiting a response.

  • bt_global BT - global business (@bt_global) reported

    @laurenhansmith Hi Lauren, we're sorry to hear you're having issues. Please contact @bt_uk where someone will be able to help you.

  • ilovebudleigh Ilovebudleigh (@ilovebudleigh) reported

    @bt_uk Yes but it still doesn’t address the issue ! And calling you doesn’t either

  • BenLloydEvans Ble. (@BenLloydEvans) reported

    hey @bt_uk is #btmobile having data problems today in London, I'm not getting 3 or 4G in a place I always get it (office) , it's just "connecting" and on "E" .