BT (British Telecom) Outage in Washington, Sunderland, England

Terrible @btsport sort it out

@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted

@bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?

@bt_uk My phone network is EE

@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?

@bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.

@bt_uk And I NEVER get 4g. Lucky to get 3g!

@bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.

@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.

@bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔

@btsport Turn ur phone on silent u stupid old prick

@Cazza7 @btsport That’s crap. 🤬

@BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right

@bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks

@BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.

Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂

@MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.

@bt_uk As ive said i will never have anything to do with bt again

@bt_uk I will never use bt again.. i have just recieved a email saying 40% of the faults happen in the home and i will be charged £85 call out if this is the case.

@bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!

@bt_uk been on hold for 62 mins trying to get through and then cut off at 21.00, you charge enough, get some more staff! Typical first night rugby is back in @btsport and sport 2 not working, funny that I’ve been able to pay for the HD channel though 🤔

@btsport signed up to a monthly pass to watch Quins tonight. BT took the money but login failed. Called 0800800150, spent 45 mins on hold only to be hung up on. Missed the game, wasted my money, and my time. Sort it now.

@Andi_Mac @bt_uk @btsport Hey, could I ask how you manage to fix it or it just started working the day after?

@bt_uk Too late. Apparently, someone pressed the cancel contract button instead of complete, and now we have to wait another two weeks, while you send out entirely new equipment. Great work. 👏👏👏

@bt_uk fix my WiFi now it’s been so **** for months literally unusable

@bt_uk would be pretty cool if someone could pick up the phone 45 mins on the line... Shocking customer service doubt with be renewing my contract

@btsport how much would I need to up my subscription by to get anyone other than mcmanaman as commentator??? Once is bad enough, three nights running is torture #absolutedrival #BarcaBayern #btsport

Not a great start to the rugby restart @btsport. TV box not showing the channel due to a technical error. Call the helpline get through and you put the phone down on me when I get through after 20 mins. Not happy!

@bt_uk your support services completely suck, 3 hours on hold, web help not supported and your online chat is closed because you haven’t enough staff!?! Surprise surprise, if you select cancel contractor option someone answers straight away! #yousuck #worstserviceever

So after accidently deletingmy account 2 months ago I can't watch any football again and I only restarted my subscription after an ee help rep convinced me too. My error code is lp103 and I'm trying on phone and xbox. I want this sorted and I want my money back. @EE @btsport