BT (British Telecom)

BT (British Telecom) Outage Report in Washington, Sunderland, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Washington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Washington, Sunderland, England 06/05/2025 07:50

June 05: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (13%)

    E-mail (13%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Washington, Sunderland, England

The most recent BT (British Telecom) outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Durham, South Shields, Sunderland, Stanley, North Shields, Seaham, Chester-le-Street, Washington, Whitley Bay and Hebburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead E-mail
United KingdomNewcastle upon Tyne E-mail
United KingdomDurham E-mail
United KingdomDurham E-mail
United KingdomNewcastle upon Tyne E-mail
United KingdomSouth Shields Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

  • graeme_i_wilson Graeme Wilson (@graeme_i_wilson) reported from Walker Gate, England

    @bt_uk The light doesn't seem to change colour - yes the service is dropping out - I feel that there is either a degradation of pair quality or faulty termination equipment in the cabinet or exchange - there is definitely an issue.

  • JohnRobson18 John Robson (@JohnRobson18) reported from Wallsend, England

    I predict spurs to lose 5 -0 they are awful. @btsport

  • MrsP1001 MrsP (@MrsP1001) reported from Sunderland Bridge, England

    @bt_uk And people on Twitter may be looking for a new broadband connection and should be aware of the level of service from BT

  • graeme_i_wilson Graeme Wilson (@graeme_i_wilson) reported from Walker Gate, England

    @bt_uk I moved house in the last year - previously I had sky DSL - copper only and enjoyed better service - this shouldn't be the case. I have another property with VM Docsis service - again a better service - but your core network was built on low cost - 21CN - poor product choices.

  • CraigShitpeas Craig Shitpeas (@CraigShitpeas) reported from Sunderland Bridge, England

    Rochdale’s 40yr old forward more effective than #Nufc 40million pound one. He is awful. No heart, no touch, no industry just dreadful. Well done #rochdale a deserved payday. They should have won it. They still might! #facup #btsport

  • MrsP1001 MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.

  • Sturrock85 Andrew Sturrock (@Sturrock85) reported from Whitley Bay, England

    I presume the awful @btsport stream on @YouTube is a ploy to get people to subscribe. It's awful, despite what is usually a good connection.

  • TVBCJonpaul Jonpaul Heron (@TVBCJonpaul) reported from Newcastle upon Tyne, England

    Working fine all day, week and month. Now watching #ChampionsLeagueFinal2019 on @btsport on YouTube and it’s now poor. Very interesting.

  • flipflops1982 Philip Robinson (@flipflops1982) reported from Shiremoor, England

    @bluther123 @neilben10112319 i am only watching the game, no highlights, no build up, no half time banter! @btsport have the worst football pundits in football history! #liverpoolvsTottenham #TOTLIV

  • MrsP1001 MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.

  • Hossy93 Joseph Drane (@Hossy93) reported from Brandon, England

    @Gaz_House @btsport Or you could go down the night before. 😉

  • graeme_i_wilson Graeme Wilson (@graeme_i_wilson) reported from Walker Gate, England

    @bt_uk The automated 'check my line' service isn't finding the fault.

  • MrsP1001 MrsP (@MrsP1001) reported from Chester-le-Street, England

    @bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.

  • liamlcg MrGrumpy.....Y.N.W.A (@liamlcg) reported from Murton, England

    @bt_uk ...... Your wifi is shit

  • joshybanyard Josh Banyard (@joshybanyard) reported from Longbenton, England

    As lovely as it is for @btsport too show the #ChampionsLeagueFinal for free but the stream is awful...

  • graeme_i_wilson Graeme Wilson (@graeme_i_wilson) reported from North Gosforth, England

    @bt_uk hello, I've had an ongoing broadband instability issue for around 6 months - frequently when I'm using IP voice applications the service is disrupted - I've tried to raise a fault on this a number of times - help!!

  • calthomson10 Callum Thomson (@calthomson10) reported from Newburn, England

    @btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.

  • John_P_Turner John Turner (@John_P_Turner) reported from South Shields, England

    @bt_uk Queried business bills, however, billing team are unwilling to discuss/explain the issues raised. Service has now been suspended and billing team refusing to engage without payment being made. This is nothing short of blackmail! @MoneyTelegraph @TimesBusiness

  • mulcs85 John Mulcahy (@mulcs85) reported from Newcastle upon Tyne, England

    @IamAustinHealey @Saracens @ChampionsCup @leinsterrugby @btsport Congrats Saracens - but some serious self evaluation needed by Leinster - not why we lost but reffing of offside and breakdown was a bad joke - really has to be addressed - laws already there - enforce them

  • MrsP1001 MrsP (@MrsP1001) reported from South Hetton, England

    @bt_uk Oh Christmas tree, oh Christmas tree Please fix my broadband just for me I've waited now for many days (17 and counting) Many promises fade in the haze Oh Christmas tree oh Christmas tree Please make my broadband work for me

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • declmah declmah (@declmah) reported

    @btsport #ATMMUN every player in that team was terrible athleticism gave them a lesson in passing, tackling, pressing, tactical positioning how @rioferdy5 can say those players will be happy with nicking the result they should be ashamed to call themselves professionals

  • declmah declmah (@declmah) reported

    @btsport #ATMMUN that is the worst I have ever seen so called professional footballers play. In any other industry they would be sacked for repeatedly delivering sub par performance they are lucky they are in the only industry where you boss gets sacked if you are crap

  • shareapaella John Columbo (@shareapaella) reported

    @btsportfootball @btsport can you clip up every time we have given the ball away to Madrid. Play it all in one big quick fire clip. We have been awful. Can’t believe it’s only 1-0

  • hannah32033735 hannah (@hannah32033735) reported

    @bt_uk hi BT, I recently discovered that BT continued to charge me for months after I moved to Sky. I called to complain and was waiting for bt to phone me back. No one ever did and they closed the complaint. I was charged 600 pounds over 9 months despite returning the BT box

  • Narmadha Narmada Thiranagama (@Narmadha) reported

    @bt_uk Yes, another appointment has been booked thank you. But not sure why it was cancelled with no explanation in the notes and down in the system as me not being available. Hope it doesn’t happen again with the next appointment!

  • RobinH_1988 Robin Hume (@RobinH_1988) reported

    Can’t believe @btsportfootball Champions League still banging the “Sponsored by Gazprom” drum at the moment. Very poor look #ATLMUN #BTSport

  • DavidWGWalker David Walker (@DavidWGWalker) reported

    @btsport app is so unreliable. Utterly ****.

  • ukb00tlegs ukb00tlegs (@ukb00tlegs) reported

    @bt_uk Turn my old service back on ffs. You turned it off over two weeks ago. I’m sick of your incompetence

  • Ybehardien1 Yasser🔰🔰🔰🔴🔴🔴 (@Ybehardien1) reported

    Nothing mentioned about how bad Maguire is.... these pundits @btsport are just waaaaay to Bias towards English players!! @markgoldbridge

  • NOther_CarGuy NOther_CarGuy (@NOther_CarGuy) reported

    Watching a game between #Ajax and #Benfica in the #UCL, but these stupid English commentators keep bringing up the Premier League. @btsportfootball @btsport Just so you know, the world does NOT revolve around England.