BT (British Telecom)

BT (British Telecom) Outage Report in Washington, Sunderland, England

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The latest reports from users having issues in Washington come from postal codes NE38.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Washington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Washington, Sunderland, England 03/23/2026 11:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Washington, Sunderland, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Washington, Peterlee, Stanley, Sunderland and South Shields.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Internet
United KingdomWashington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomPeterlee Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

  • DanielJenks89 Daniel Jenks (@DanielJenks89) reported from Sunderland Bridge, England

    @bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Newcastle upon Tyne, England

    @bt_uk My phone network is EE

  • JulieGal1234 Julie Gallagher (@JulieGal1234) reported from Longbenton, England

    @bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk And I NEVER get 4g. Lucky to get 3g!

  • glne12 gary littlemore (@glne12) reported from Longbenton, England

    Terrible @btsport sort it out

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?

  • andydeltic andy (@andydeltic) reported from Gateshead, England

    @bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks

  • Sandancer60 Dave Miller #ButcherXiJinping #BBCFakeNews (@Sandancer60) reported from South Shields, England

    @MSANNCOOPER @jojojoheeley @bt_uk Ring #BBCFakeNews. Im sure they'll be able to help you out. Don't waste your time ringing. Don't pay the bill if you don't owe it. Let them take you to Court: they'll lose.

  • baldymanali Alastair Smith (@baldymanali) reported from Gateshead, England

    @bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.

  • QlikStu Stuart Wannop (@QlikStu) reported from Walker Gate, England

    @bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?

  • Andyburness2 Andy burness (@Andyburness2) reported from Longbenton, England

    @btsport Turn ur phone on silent u stupid old prick

  • heatherpott heather potts (@heatherpott) reported from Walker Gate, England

    @bt_uk please can you respond to my complaint ASAP #poorcustomerservice

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @Cazza7 @btsport That’s crap. 🤬

  • gman_hughes 🐢gman scouser Hughes 😬☠️ (@gman_hughes) reported from Ryton, England

    @bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔

  • timhardinguk Tim Harding (@timhardinguk) reported from Whitburn, England

    @bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right

  • laaurenmoore94 lauren moore (@laaurenmoore94) reported from Newcastle upon Tyne, England

    Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AjDhanjal88 Aj (@AjDhanjal88) reported

    @btsport ffs he’s pulling him over! That old fool #peterdrury needs to brush his teeth and get ******** out of here

  • chrispe35 Pearcey (@chrispe35) reported

    @bt_uk Thanks. I have already raised a complaint with Ombudsman. Issue is going nowhere between BT and Openreach. No update to why work has not been completed over last 8 months. I don’t just want ANOTHER date where Engineer *might* fix the issue.

  • sibarber23 Simon Barber (@sibarber23) reported

    I think the thing that annoys me most about Peter Walton is that he's looking down the barrel of the camera and speaking bollocks directly at me. #btsport #ARSAVL

  • JennaWindross84 Jenna Windross (@JennaWindross84) reported

    Dear @btsport, please stop cutting the last minute of Raw/Smackdown off on your catch up service. It's really annoying to have to go and You Tube what happened because you cut it off!! Also, two sets of adverts during one 10 minute match?! Really??

  • Detox1993 Detox (@Detox1993) reported

    Peter Walton: Var is there to check for clear and obvious error not make the correct decision @btsport @FA @FAspokesperson go **** yourselves

  • detom14 Tom De Luca (@detom14) reported

    @bt_uk hi please can someone help me, one of your engineers has cut a phone line off in a residence115 tamar way sl3 regarding phone number 01753 542491. He has left the upstairs phone working but really need a downstairs phone. Please call me on 07581788009

  • romfordpepe Romford Pepé (@romfordpepe) reported

    Not even joking @btsport I’m actually gonna cancel my contract if you continue to give Peter Walton airtime. The guy is a walking contradiction

  • louislouis27 LM (@louislouis27) reported

    @btsport get that idiot Peter Walton off my screen!!!

  • StaffyLola Staffy (@StaffyLola) reported

    @btsport Who is this idiot saying Arsenal shouldn't of had a pen, the keeper pulled his shirt, I don't remember that being allowed when I ref'd.

  • Katter85 A L E X K A T T E R (@Katter85) reported

    @btsport has a history of incredible poor commentary but I think Keown has to be the worst of the lot. #AFC #btsport