BT (British Telecom) Outage in Washington, Sunderland, England

@bt_uk Queried business bills, however, billing team are unwilling to discuss/explain the issues raised. Service has now been suspended and billing team refusing to engage without payment being made. This is nothing short of blackmail! @MoneyTelegraph @TimesBusiness

@bt_uk ...... Your wifi is shit

@bt_uk I moved house in the last year - previously I had sky DSL - copper only and enjoyed better service - this shouldn't be the case. I have another property with VM Docsis service - again a better service - but your core network was built on low cost - 21CN - poor product choices.

@bt_uk The automated 'check my line' service isn't finding the fault.

@bt_uk The light doesn't seem to change colour - yes the service is dropping out - I feel that there is either a degradation of pair quality or faulty termination equipment in the cabinet or exchange - there is definitely an issue.

@bt_uk hello, I've had an ongoing broadband instability issue for around 6 months - frequently when I'm using IP voice applications the service is disrupted - I've tried to raise a fault on this a number of times - help!!

@Gaz_House @btsport Or you could go down the night before. 😉

Working fine all day, week and month. Now watching #ChampionsLeagueFinal2019 on @btsport on YouTube and it’s now poor. Very interesting.

As lovely as it is for @btsport too show the #ChampionsLeagueFinal for free but the stream is awful...

I presume the awful @btsport stream on @YouTube is a ploy to get people to subscribe. It's awful, despite what is usually a good connection.

@bluther123 @neilben10112319 i am only watching the game, no highlights, no build up, no half time banter! @btsport have the worst football pundits in football history! #liverpoolvsTottenham #TOTLIV

@IamAustinHealey @Saracens @ChampionsCup @leinsterrugby @btsport Congrats Saracens - but some serious self evaluation needed by Leinster - not why we lost but reffing of offside and breakdown was a bad joke - really has to be addressed - laws already there - enforce them

I predict spurs to lose 5 -0 they are awful. @btsport

@btsport Steve McManaman has to be the worst co-commentator in the history of co-commentators #LIVBAR #ChampionsLeague

@themichaelowen talking utter fkn shit!!! On @btsport on the other hand @mrjakehumphrey talks total sense! #nufc #newcastle #toon

The only negative thing about watching this cracking Toon win is having to listen to that **** Michael Owen chat shit after it #NUFC #btsport

@SFC_Kristian @btsport @mrjakehumphrey He mate. He literally sounds gutted about the goals! Biased as ****

@mrjakehumphrey @themichaelowen @Robbie9Fowler @LFC @LivEchoLFC @TheRedmenTV @TheAnfieldWrap @AnfieldHQ @btsport @ChampionsLeague Not bad when McManaman amassed about 11 of them

@mickskehan @Julieat30 Our coverage in the UK went off air with 1 minute of injury time to go ... No apologies at all **** you @btsport @btsportfootball

@rioferdy5 is a patronising prick “have to have played the game” it’s only bellends who’s argument has been lost who state shit like that, absolute ******* of a man #btsport #THFCVCITY

@BTCare Line has dial tone but crackles and hub light orange. It's deja vu. Doesn't seem to happen as often as it did when engineers finally fixed line problem last year, but it's annoying that the crackle has returned and speeds have dipped etc

Still paying for @bt_uk @BTCare and get getting less than full service and yet to be compensated for the hell that was BT between Aug and end of October. 2019 now and can't hear people speak on a landline @Ofcom

@BTCare ah we are back to lousy phone line and intermittent access to internet again. Still at least BT closed my complaint. Not happy.

@BaseballBrit @btsport @MLB @Twitter To be fair @btsport are better than most other channels - usually two games a night on their ESPN channel. Too many Yankees and Red Sox games though and not enough @Rockies! @MLBTV just as bad - not equal coverage of all teams....🤔

I didn't know @rioferdy5 was up Mike Ashleys arse. Just seen him talking utter shit on @btsport . The money we spent in championship was offset by by sales when we went down do the maths ffs before you come out with utter crap

3 football live matches on @SkySports but NONE on @btsport today - absolutely SHIT

No subtitles on @btsport Score .... u ******* SHIT

That @btsport show was all about promoting next weeks fight night on PPV and it was shockingly shit! Bradley Skeete 1/66 got sparked in round 2 from half a left jab. The shows do not even slightly compare to @MatchroomBoxing 's setup.

With the poor weather forecast for tomorrow why not stay warm in the house and watch the mighty @EnglandHockey take on Belgium in the #HWC2018 semi final. Live on @btsport at 10.30am. #ThePride 🦁 #Supporttheboys #DannyKerryisourhero #middletonforSPOTY #Givehimastatue

@BTCare hi, re order reference VOL013-348911142055 I was promised a callback on Tuesday and nothing as happened. If you read the notes you’ll see it relates to the safety of my elderly mother. Unacceptable. Please arrange someone to call me with a SOLUTION. This is URGENT.

@StevenMcManaman I’ve never heard a commentator talk so much rubbish, “arsenal aren’t consistent enough”.... they are 20 games unbeaten, terrible commentary, bad bloke @btsport

Tense, tight, and overly optimistic scoring from #btsport Just the kind of fight that can end with a terrible decision #WilderFury

@BTCare I’ve viewed bill online. And for some reason unbeknown to me the bill has increased by £21 a month. The online team were very unhelpful and just ended online chat without me being able to respond or ask questions. They were taking 10 minutes at a time to reply. Terrible CS

@OscarJCMedia @bt_uk @BTCare @SkyUK internet but they use the @bt_uk lines, probably explains it... Constantly have to go onto 4G cause broadband is that bad!

The women conducting the post match interviews on @btsport is a clear case of tokenism. Clueless and amateurish. Puts the case for women in football back 10 years. Awful

@BTCare Internet is down in Durham. BT homepage showing no fault on line but connection has been intermittent for the last 24 hours 😞 Restarting hub does not work.

@BTCare Just the box, I stream HD tv off another device no problem.

@BTCare This root was tried 2 weeks ago with no solution I done with talking to bt its action time.!

@BTCare Obviously @BTCare don't really care at all. So long then you will never grace a property of mine again.

@BTCare It won't even load on WiFi too slow.

@BTCare Fix a fault. They have only just come to BT and the engineer that installed in the beginning left things in a way he shouldn’t

@BTCare Can someone please confirm that an engineer is booked for my parents today please? Been promised it has been booked twice now and no one showed up. Feel that today is going to be the same story. Not happy about this level of service

@btsport your punditry is ******* terrible, biased and one sided. You ******* bunch of nonces

@btsport @BBCSport @NUFC @BBCMOTD this is the most horrid and horrid time to be toon fan. Ashley has GOT TO GO. He’s draining every breath out of this club. He’s a parasite. An evil parasite. #Ashleyout #ifrafagoeswego #nufc

@BTCare is there an issue with BT mobile in Newcastle area.. Lost all signal few hours bk and never had it since??

Urgh! Internet cut out an hour ago! the biggest issue is my smart bulbs won’t go off. #alexa not working either! @BTCare

@BTCare I’ve agreed to pay £200 on 21/9 debt will be coming down. What’s irresponsible is a member of your staff telling lies.

@BTCare That’s not the case. First of all paul hasn’t been working with me since 2017? He also has failed to call me to get payments as agreed (I have memory loss he agreed to call me) I’ve rang him several times never returns call. He is telling lies. Check and you’ll see

@BTCare I hope so but not confident as I have been lied to twice already No idea when I will get an update Call centre said 2 more days at least but not optimistic. Terrible service

@BTCare I hope it has but been lied to twice already. No idea when I will get an update. No confidence you know what you are doing. VOL013-327165938565, VOL055599857292 , VOL0555998572922705. Please escalate for swift fix.

@malongoman @PaulGreenTPB @bt_uk @virginmedia Much faster, as they use coax, to your home! Not, the crapy BT line lol.. Hence, why you can get mega fast speeds! Multiple times, faster than any phone line broadband provider 👍😜😎 I've never, had an issue with @virginmedia speeds or service! They don't, use BTs lines!

@MichaelBel88 @Tekit_eezeey @btsportfootball @CelticFC @btsport Not true wouldn’t be able to afford the majority of their squad on the budgets Celtic n rangers have. Such a stupid point to even make haha

@bt_uk Constantly getting poor or lost signal on all channels, tried retuning but then all channels vanish, bar the internet channels. Been like this for 48 hours now. Thanks.

@bt_uk Constantly getting poor or lost signal on all channels, tried retuning but then all channels vanish, bar the internet channels. Been like this for 48 hours now. Thanks.

@bt_uk No, it's the extender which is having issues

@MichaelBel88 @btsportfootball @CelticFC @btsport we’d win a shit load of trophies too if we played in your shit league where the trophies are equivalent to toys in happy meals 😂

@9Cornflakes @btsport Decent striker for that level, piss poor commentator on every level.

Not a bad day at all - got engaged AND the Hoops beat Rangers in the cup final. Just wish I could watch @btsport on demand during a game, rather than having to wait for the coverage to finish.

@Chris150379 @btsportfootball @CelticFC @btsport **** off ya ***** don't come on acting a mouth then start crying

@MarcSpurs @btsportfootball @CelticFC @btsport Agreed but Scottish officials have been poor for sometime so it’s nothing new.