BT (British Telecom) Outage Report in Washington, Sunderland, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Washington, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (61%)
-
Wi-fi (14%)
-
Phone (11%)
-
E-mail (7%)
-
Total Blackout (6%)
-
TV (1%)
Live Outage Map Near Washington, Sunderland, England
The most recent BT (British Telecom) outage reports came from the following cities: Seaham, Newcastle upon Tyne, Sunderland, South Shields, Durham, Chester-le-Street, Gateshead, Peterlee and Hebburn.
| City | Problem Type | Report Time |
|---|---|---|
 Seaham |
TV | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Washington, England
Latest outage, problems and issue reports in Washington and nearby locations:
-
Josh Banyard
(@joshybanyard) reported
from
Longbenton, England
As lovely as it is for @btsport too show the #ChampionsLeagueFinal for free but the stream is awful...
-
Callum Thomson
(@calthomson10) reported
from
Newburn, England
@btsportfootball @btsport please never ever let John Hartson commentate on your channel again. Ever.
-
John Turner
(@John_P_Turner) reported
from
South Shields, England
@bt_uk Queried business bills, however, billing team are unwilling to discuss/explain the issues raised. Service has now been suspended and billing team refusing to engage without payment being made. This is nothing short of blackmail! @MoneyTelegraph @TimesBusiness
-
Philip Robinson
(@flipflops1982) reported
from
Shiremoor, England
@bluther123 @neilben10112319 i am only watching the game, no highlights, no build up, no half time banter! @btsport have the worst football pundits in football history! #liverpoolvsTottenham #TOTLIV
-
MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk As I have tried to explain, an update on a possible new start date 10 days after the promised start date really isn't the level of service I expect from BT.
-
Andrew Sturrock
(@Sturrock85) reported
from
Whitley Bay, England
I presume the awful @btsport stream on @YouTube is a ploy to get people to subscribe. It's awful, despite what is usually a good connection.
-
MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk No broadband (now 15 days late), no reasons given why not, no sense of urgency to actually get it sorted. I'm running out of superlatives to describe your dreadful customer service and general incompetence.
-
MrsP
(@MrsP1001) reported
from
South Hetton, England
@bt_uk Oh Christmas tree, oh Christmas tree Please fix my broadband just for me I've waited now for many days (17 and counting) Many promises fade in the haze Oh Christmas tree oh Christmas tree Please make my broadband work for me
-
Graeme Wilson
(@graeme_i_wilson) reported
from
Walker Gate, England
@bt_uk I moved house in the last year - previously I had sky DSL - copper only and enjoyed better service - this shouldn't be the case. I have another property with VM Docsis service - again a better service - but your core network was built on low cost - 21CN - poor product choices.
-
Jonpaul Heron
(@TVBCJonpaul) reported
from
Newcastle upon Tyne, England
Working fine all day, week and month. Now watching #ChampionsLeagueFinal2019 on @btsport on YouTube and it’s now poor. Very interesting.
-
MrsP
(@MrsP1001) reported
from
Sunderland Bridge, England
@bt_uk And people on Twitter may be looking for a new broadband connection and should be aware of the level of service from BT
-
Graeme Wilson
(@graeme_i_wilson) reported
from
Walker Gate, England
@bt_uk The light doesn't seem to change colour - yes the service is dropping out - I feel that there is either a degradation of pair quality or faulty termination equipment in the cabinet or exchange - there is definitely an issue.
-
MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk ...... Your wifi is shit
-
John Mulcahy
(@mulcs85) reported
from
Newcastle upon Tyne, England
@IamAustinHealey @Saracens @ChampionsCup @leinsterrugby @btsport Congrats Saracens - but some serious self evaluation needed by Leinster - not why we lost but reffing of offside and breakdown was a bad joke - really has to be addressed - laws already there - enforce them
-
Graeme Wilson
(@graeme_i_wilson) reported
from
Walker Gate, England
@bt_uk The automated 'check my line' service isn't finding the fault.
-
Joseph Drane
(@Hossy93) reported
from
Brandon, England
@Gaz_House @btsport Or you could go down the night before. 😉
-
Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@btsport Steve McManaman has to be the worst co-commentator in the history of co-commentators #LIVBAR #ChampionsLeague
-
John Robson
(@JohnRobson18) reported
from
Wallsend, England
I predict spurs to lose 5 -0 they are awful. @btsport
-
Graeme Wilson
(@graeme_i_wilson) reported
from
North Gosforth, England
@bt_uk hello, I've had an ongoing broadband instability issue for around 6 months - frequently when I'm using IP voice applications the service is disrupted - I've tried to raise a fault on this a number of times - help!!
-
MrsP
(@MrsP1001) reported
from
Chester-le-Street, England
@bt_uk Extremely dissatisfied. I've just moved, trying to get landline and broadband at my new house - promised for Monday 2nd, got landline on Friday 6th but still no broadband. Lots of excuses, might possibly be sorted on Thursday 12th. Very poor service.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Callum May
(@callummay) reported
@bt_uk Trying to upgrade a mobile. Why do you never answer the phone? Feels like I've spent days of my life listening to your hold music
-
Coco Pop 🇺🇦
(@CocoPop17487149) reported
@bt_uk - 30 minutes waiting to speak to an advisor. Then eventually get through to speak to an advisor who puts me on hold 3 times then cuts me off. Now in the queue again. Disgraceful customer service. 😡
-
Kez 💙💛
(@KeziaHinves) reported
Dear @bt_uk and @EE, please would you invest in unified tools for your customer services staff to improve both their own and the customer experiences. Transferring broadband service from one provider to the other is not smooth and neither has a single view of my accounts.
-
david gilbert
(@davidgiblet) reported
@btsport #HARvSAR fix the picture sound sync please.
-
seismictc
(@seismictc) reported
Whilst watching the Wolves v Man City game, it was noticeable that Man. City commit a LOT of fouls. The problem is, that the Manchester referee failed to see them. The media (BTSport) kept quiet. #WOLMCI
-
AndyG YNWA
(@AndrewGarland3) reported
@bt_uk Eventually spoke to Gabrielle, extremely helpful, and she advised her manager will be placing a new order, again, today. Hopefully the order goes through and the issue raised over this will be resolved. Thanks
-
Mikey
(@omlette1983) reported
@BTCare can anyone help it keeps saying technical error when trying too place an order phone the number been on hold for over an hour
-
Cobbler Bob
(@Mb3008) reported
@bt_uk called y'day to get help with inlaws phone line. Both inlaws are vulnerable. Told engineer to be sent < 24 hrs as welfare status. noone has arrived. spent 30 mins call again- told can't see a record of call. Need someone to actually help as they can't make calls currently.
-
MarkMaster1
(@mark_master1) reported
@bt_uk how long does it take to fix an internet wire I've not have Internet for 3 weeks now
-
DannyChap
(@DannyWhuCfc) reported
@bt_uk Been trying to get in touch with someone to cancel a product by this stage I'll be eating easter eggs. Any chance of getting some help