BT (British Telecom)

BT (British Telecom) Outage Report in Washington, Sunderland, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Washington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Washington, Sunderland, England 08/10/2025 02:05

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. E-mail (13%)

    E-mail (13%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Washington, Sunderland, England

The most recent BT (British Telecom) outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Durham, Chester-le-Street, Gateshead, Peterlee, South Shields, Seaham, Hebburn, Whitley Bay, Wallsend and Blaydon-on-Tyne.

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City Problem Type Report Time
United KingdomSunderland Wi-fi
United KingdomNewcastle upon Tyne E-mail
United KingdomNewcastle upon Tyne E-mail
United KingdomNewcastle upon Tyne Internet
United KingdomDurham Wi-fi
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?

  • Andyburness2 Andy burness (@Andyburness2) reported from Longbenton, England

    @btsport Turn ur phone on silent u stupid old prick

  • heatherpott heather potts (@heatherpott) reported from Walker Gate, England

    @bt_uk please can you respond to my complaint ASAP #poorcustomerservice

  • PHoare1963 Dr Peter Hoare ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?

  • lornafaym lornafay (@lornafaym) reported from Seaham, England

    Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk And I NEVER get 4g. Lucky to get 3g!

  • taylersant Tayler (@taylersant) reported from Newburn, England

    @bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!

  • glne12 gary littlemore (@glne12) reported from Longbenton, England

    Terrible @btsport sort it out

  • gerrinnesmac Gerry1nnes (@gerrinnesmac) reported from Peterlee, England

    @bt_uk Tweets are nice but I don't understand how you're in business! I've tried 7 times over three days to call you and you never ever pick up! Just a constant recycled message about being busy! If you can't handle busy you shouldn't be in business.

  • JulieGal1234 Julie Gallagher (@JulieGal1234) reported from Longbenton, England

    @bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @Cazza7 @btsport That’s crap. 🤬

  • DanielJenks89 Daniel Jenks (@DanielJenks89) reported from Sunderland Bridge, England

    @bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?

  • kennydude Joe Simpson (@kennydude) reported from Seaham, England

    @quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.

  • gman_hughes 🐢gman scouser Hughes 😬☠️ (@gman_hughes) reported from Ryton, England

    @bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.

  • QlikStu Stuart Wannop (@QlikStu) reported from Walker Gate, England

    @bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?

  • baldymanali Alastair Smith (@baldymanali) reported from Gateshead, England

    @bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted

  • timhardinguk Tim Harding (@timhardinguk) reported from Whitburn, England

    @bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Newcastle upon Tyne, England

    @bt_uk My phone network is EE

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Stevo17239732 Stevo (@Stevo17239732) reported

    Robbie Savage is absolute garbage I’m sure he’s just unloaded on the fans below him!! @btsport get rid of the weirdo

  • David57George David (@David57George) reported

    It’s bad enough watching United come from 0-2 down to 3-2 up, which you knew they would do, but it compounds it having to listen to Robbie Shrieking Savage! #MUNATA @btsport

  • Barritello Barritello (@Barritello) reported

    1/2 The top 4 managers who should be on the glazers list to replace Ole, Graham potter - overachieving with a squad he’s built with minim cash. Negative would be he’s never coached world class players, how will he handle them? #ManUtd #OleOut #btsport

  • TractorFromNFK Tractor Boy (@TractorFromNFK) reported

    The BT Sport App is actual dog **** ****. Doesn’t work on my Apple TV doesn’t work on my Shield. Working fine on my Xbox though. @btsportfootball @btsport fix it please.

  • metal4always Metal Micky (@metal4always) reported

    Is @RobbieSavage8 the worst pundit on telly? #bbcfootball #btsport #MUNATA

  • mousey43 Clive McCrossan (@mousey43) reported

    @btsport What an idiot of a commentator Robbie Savage is....🙉🙉

  • Gilbo41 Martin Gilson (@Gilbo41) reported

    @btsport I can't cast Man U losing onto my TV, which is a prima facae breach of human rights. Seriously, my BT Sport app says I haven't enabled casting. I have, for the last few years. I really want to see Man U lose on the biggest possible screen. Urgent. Help please. DM me.

  • MiaSanStoke Dan (@MiaSanStoke) reported

    Every time I watch Champions League football on @btsport, the commentary always cuts out and sounds like a crackly radio. Does anyone else have the same problem?

  • Reynolds3Simon Mr R 💙 (@Reynolds3Simon) reported from Wisbech, England

    @BTCare @BTBroadbandOUT shocking service no Internet 3 days minihub that is worse than useless. We work from home, pay for the highest level of BT broadband and they cannot even get an engineer to fix it. Will be transferring to another provider ASAP.

  • xancay1 xancay (@xancay1) reported

    Bt took my money and aren't letting me watch football great, buffering app, shouldve just watched it illegally the ******* streams are better than your shite, i tried getting in contact but no one is there, ur website is ****, keeps trying 2 get me 2 buy bt sport again @btsport