BT (British Telecom)

BT (British Telecom) Outage Report in Seaton Valley, Northumberland, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Seaton Valley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Seaton Valley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Seaton Valley, Northumberland, England 06/06/2025 08:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (13%)

    E-mail (13%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Seaton Valley, Northumberland, England

The most recent BT (British Telecom) outage reports came from the following cities: Sunderland, Cramlington, Gateshead, Newcastle upon Tyne, South Shields, Ashington, Blyth, North Shields, Morpeth, Whitley Bay and Hebburn.

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City Problem Type Report Time
United KingdomSunderland Phone
United KingdomSunderland E-mail
United KingdomCramlington E-mail
United KingdomGateshead E-mail
United KingdomNewcastle upon Tyne E-mail
United KingdomNewcastle upon Tyne E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Seaton Valley, England

Latest outage, problems and issue reports in Seaton Valley and nearby locations:

  • timhardinguk Tim Harding (@timhardinguk) reported from Whitburn, England

    @bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless

  • gemlids gemma liddell (@gemlids) reported from Guide Post, England

    @bt_uk absolutely disgusted in service from BT .. my dad had a brand new roof fitted yesterday and BT open reach came out for an issue with their neighbour!! A new bracket has been fit to my parents house , damaged new roof and broken wire taped together !! Disgusting

  • taylersant Tayler (@taylersant) reported from Newburn, England

    @bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!

  • glne12 gary littlemore (@glne12) reported from Longbenton, England

    Terrible @btsport sort it out

  • andydeltic andy (@andydeltic) reported from Gateshead, England

    @bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!

  • WASNAPPER Martin (@WASNAPPER) reported from Whitley Bay, England

    2 days on & off now sitting listening to crap music. Not by choice but trying to report another fault to @plusnethelp service used to be good but garbage since @bt_uk got involved

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Newcastle upon Tyne, England

    @bt_uk My phone network is EE

  • AdvancedIFA Advanced IFA Ltd (@AdvancedIFA) reported from Boldon Colliery, England

    @btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????

  • QlikStu Stuart Wannop (@QlikStu) reported from Walker Gate, England

    @bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?

  • JulieGal1234 Julie Gallagher (@JulieGal1234) reported from Longbenton, England

    @bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.

  • singinghinnies Alison Ellerbrook (@singinghinnies) reported from Longhorsley, England

    @bt_uk It's more the point we were given no notice. We have teachers and doctors working from home here who have been left in the lurch. Very poor service.

  • Andyburness2 Andy burness (@Andyburness2) reported from Longbenton, England

    @btsport Turn ur phone on silent u stupid old prick

  • heatherpott heather potts (@heatherpott) reported from Walker Gate, England

    @bt_uk please can you respond to my complaint ASAP #poorcustomerservice

  • gman_hughes 🐢gman scouser Hughes 😬☠️ (@gman_hughes) reported from Ryton, England

    @bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔

  • baldymanali Alastair Smith (@baldymanali) reported from Gateshead, England

    @bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @Cazza7 @btsport That’s crap. 🤬

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • 4r7hr Arthur (@4r7hr) reported

    @bt_uk Hi, I'm unable to login to my BT account via web or app, saying my email's not recognised when trying to retrieve details.

  • whatgumpdid Stephanie 🇵🇸 (@whatgumpdid) reported

    @Red_Devil1981 @btsport I never thought I'd miss sky.

  • lPhxis Phxis (@lPhxis) reported

    @MattMustang53 @bt_uk Having the same problem only stays connected for around 1-5m then disconnects again.

  • lPhxis Phxis (@lPhxis) reported

    @bt_uk my hub is currently disconnecting and re-connecting over and over again. It only stays connected for a few mins at a time. This has been happening since yesterday. I saw reports of an outage yesterday and apparently u guys were supposedly going fix it by this morning

  • CarloEdwards Carlo Keay (@CarloEdwards) reported

    @bt_uk having issues in eh45 Peebles.

  • CarloEdwards Carlo Keay (@CarloEdwards) reported

    @bt_uk Router is working but there is no internet. The open reach box has a red light on it (green, red, green) they sent a text to say it was fixed. But it’s not working (tried resetting too) can’t do by status check cos no landline.

  • MattMustang53 Matt Bate (@MattMustang53) reported

    @JojoMonery @bt_uk Has this worked for you? I'm currently having this same issue.

  • MattMustang53 Matt Bate (@MattMustang53) reported

    @ktyg77 @bt_uk Yes looks like there are others with the same issue.

  • CjLakin Clare (@CjLakin) reported

    @bt_uk @BTCare this Wi-Fi has gone down again, we’ve got nothing 🤬😩

  • CjLakin Clare (@CjLakin) reported

    Looking for a quick change in broadband, tell me who you got guys that’s as quick as BT and Virgin. I do not want either, BT been constantly down for almost 3 days and can’t get any help.. @bt_uk #btbroadband . Christmas and no internet 🤬