BT (British Telecom) outages and service status in Startforth, England

Problems in the last 24 hours in Startforth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Startforth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports Near Startforth, England

Latest outage, problems and issue reports in Startforth and nearby locations:

• 
  Lee Pearson (@spot270) reported 1 minute ago from Richmond, England

  @oliver_collings @bt_uk Talk talk mate. Stuff them. Customer loyalty is dead. Ask avaia

• 
  Alison B. Lowndes ✿ (@AlisonBLowndes) reported 3 minutes ago from Newsham, England

  Hey @bt_uk tel. 07459814004 just called my home saying my line is being hacked bla bla bla & asking me to share IP addresses. Actual woman (Indian) so organised. Please issue #scam warning. #ScamAlert

• 
  nick briggs💙💛 (@nickbriggs72) reported 15 minutes ago from Startforth, England

  Not into conspiracy theories, but decided to switch Broadband from @bt_uk to @skytv, BT were good & sorted out out leaving, so I thought, now got a text saying issue with the cease order failed and needed to phone back, strangely my BT phones now not working when I tried to call

• 
  Colin Hicks (@Colin_E_Hicks) reported 20 minutes ago from Richmond, England

  . @bt_uk Totally let down by BT. No email since 11th Nov. In a loop between 'Tech team in India' and constantly explaining the problem to UK call centres who 'can't contact the team'. Always tomorrow. Causing extreme personal & financial probs. Media next, Im out of patience!

• 
  ian pollock (@ipolnufc) reported 30 minutes ago from Whorlton, England

  Ffs - @btsportfootball @btsport why is channel 409 blank - pay enough for this service - not good enough

• 
  Mike Charlston (@mikecharlston) reported 51 minutes ago from Witton-le-Wear, England

  @bt_uk We currently have @skytv but after a week of little to no signal, the sky engineers have confirmed it’s an issue with trees out issue of our garden so sky looks like a no go! We currently have sky q in three rooms, do bt allows three boxes in the same house??

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sem Essessi (@SemiEssessi) reported 3 minutes ago

  @bt_uk your customer service has gone right down the drain. your entire automated system is made of options that assume a million things that are not true for me. its just infuriating and you keep wasting my phone credit by failing to do basic back office jobs. call me ffs.

• 
  Mike Seaton (@mikeseat) reported 4 minutes ago

  @bt_uk I cancelled my service on the 25th July. The guy explained the 30 day notice period (despite being out of contract) and that services would cease on 25th August. However ive just recieved another bill and My BT says another is due in September! Can someone dm me pls

• 
  Gari MacColl (@JGMacColl) reported 4 minutes ago

  @bt_uk Hi. I'd like to not pay you over £70 a month for a copper wire broadband service and a landlines number. Can you tell me the best way to leave yourselves after 17 years?

• 
  Paul Cawood 🇺🇦 (@audlemagronpaul) reported 4 minutes ago

  @BritishGas @HefinR @BTCare What authority do you have to act on customer service issues ? Answer that and maybe I’ll DM you.

• 
  Carl Meah (@MeahCarl) reported 4 minutes ago

  @bt_uk Hi, thanks for response, are you able to give me a number to customer services... I have all the WiFi and tv equipment ready to go.... not installed, zero communication... basically left to dry and this is over a week.

• 
  GG (@G1NG3R_N1NJA_13) reported 4 minutes ago

  @bt_uk I’ve done all that. It’s not working. Apparently it’s now a fault.

• 
  Helen Wakelam (@HelenWakelam) reported 4 minutes ago

  @bt_uk how do I get to speak with someone on the helpdesk about a broadband fault instead of dealing with a dreadful bot over text - disgraceful service?

• 
  The Real Philip Lyon (@phillyonskem) reported 6 minutes ago

  Every time I have to contact @bt_uk about our business phones, it says webchat is the best option. And every time, without fail, after a least a half hour webchat they tell me I'll need to ring such and such a number. Absolute joke of a company to deal with.

• 
  Warren Peters (@wizza_wozza) reported 6 minutes ago

  @bt_uk The options you’ve suggested don’t cater for someone who has very poor mobile signal and no WiFi, your auto tech checks say it’s working fine, but it isn’t. You’ve been contacted a few times during the week, several times today and still no resolution.

• 
  Robert Drummond (@robertd1981) reported 8 minutes ago

  @bt_uk I don’t really want to raise a complaint. It’s basic looking after people and that’s what you and Openreach should be doing. I should not have to complain for you to have nothing more than average standards.