BT (British Telecom)

BT (British Telecom) Outage Report in Startforth, County Durham, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Startforth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Startforth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Startforth, County Durham, England 01/21/2026 06:50

January 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Startforth, County Durham, England

The most recent BT (British Telecom) outage reports came from the following cities: Bishop Auckland.

Loading map, please wait...
City Problem Type Report Time
United KingdomBishop Auckland TV
United KingdomBarnard Castle Wi-fi
United KingdomShildon E-mail
United KingdomCatterick Wi-fi
United KingdomCatterick Internet
United KingdomBarnard Castle Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Startforth, England

Latest outage, problems and issue reports in Startforth and nearby locations:

  • Colin_E_Hicks Colin Hicks (@Colin_E_Hicks) reported from Richmond, England

    . @bt_uk Totally let down by BT. No email since 11th Nov. In a loop between 'Tech team in India' and constantly explaining the problem to UK call centres who 'can't contact the team'. Always tomorrow. Causing extreme personal & financial probs. Media next, Im out of patience!

  • ipolnufc ian pollock (@ipolnufc) reported from Whorlton, England

    Ffs - @btsportfootball @btsport why is channel 409 blank - pay enough for this service - not good enough

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • karltheref1983 Karl Bainbridge (@karltheref1983) reported

    @bt_uk still openreach issues affecting sky broadband users. 2 days with no Internet now. sort it out

  • Frannullah Francesca Baker (@Frannullah) reported

    @bt_uk Kyle from your Belfast offices has saved us. The only one who could get to the bottom of our issue. Give that man a promotion please 👍

  • c_washington Chris Washington (@c_washington) reported

    @Concledoc @bt_uk @OpenreachHelp Can you use your phone as a hotspot until things get sorted? Not a perfect option I know, but might be a temporary solution.

  • wayneb711 wayneb71 (@wayneb711) reported

    @bt_uk Complained numerous time internet down yesterday every five mins of it was a car and it kept stalling is send it back 80 pound a mth shocking won't be renewing

  • Amanda234712 Amanda (@Amanda234712) reported

    @bt_uk Yeah reported the fault I got told its the area where I live WiFi is down . I don’t feel safe with my ring devices being offline and unable to record

  • JoJoMicallef Jo.An.Ay? (@JoJoMicallef) reported

    Considering @EE Mobile to get #BTSport for premier league & serie A season - DONT! Dad upgraded, THREE DAYS arguing about 20 people, account fine before now locked. He’s stressed, upset, tired & his Parkinsons is terrible 🤬 Worst #customerservice EVER #EE

  • glassortwo andrea ashcroft (@glassortwo) reported

    @bt_uk after a good start yesterday re fibre, I have had no further communication anyone have any idea what’s going on this situation! This is getting worse by the minute and I didn’t think that was possible, 1st order opened May, 3 closed down and 1hr 52 on the last phone call !

  • karltheref1983 Karl Bainbridge (@karltheref1983) reported

    @bt_uk I have done that's how I know it's an openreach problem. they've tested the line and found the issue. it's all openreach causing the problem not sky. no warnings or anything 2 full days now. not good enough

  • Amanda234712 Amanda (@Amanda234712) reported

    @bt_uk It’s not ideal the neighbour and his friends know my ring devices light up when it’s recording and they have clocked on there is an issue 😞, my devices work with WiFi connection not data unfortunately. Also have bible study on zoom 😞 in an hour

  • MatWilliams91 Mat Williams 👨🏻‍💻📊📈 (@MatWilliams91) reported

    @bt_uk Hi, I’ve recently plugged in a new LG TV. My aerial TV channels are now only displaying on the LG TV Guide and not through the BT TV Box, which would be my preference. How can I fix this? Thanks