BT (British Telecom)

BT (British Telecom) Outage Report in Startforth, County Durham, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Startforth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Startforth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Startforth, County Durham, England 03/13/2026 15:35

March 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Startforth, England

Latest outage, problems and issue reports in Startforth and nearby locations:

  • Colin_E_Hicks Colin Hicks (@Colin_E_Hicks) reported from Richmond, England

    . @bt_uk Totally let down by BT. No email since 11th Nov. In a loop between 'Tech team in India' and constantly explaining the problem to UK call centres who 'can't contact the team'. Always tomorrow. Causing extreme personal & financial probs. Media next, Im out of patience!

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    Not into conspiracy theories, but decided to switch Broadband from @bt_uk to @skytv, BT were good & sorted out out leaving, so I thought, now got a text saying issue with the cease order failed and needed to phone back, strangely my BT phones now not working when I tried to call

  • spot270 Lee Pearson (@spot270) reported from Richmond, England

    @oliver_collings @bt_uk Talk talk mate. Stuff them. Customer loyalty is dead. Ask avaia

  • ipolnufc ian pollock (@ipolnufc) reported from Whorlton, England

    Ffs - @btsportfootball @btsport why is channel 409 blank - pay enough for this service - not good enough

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • stevenagemandy Mandy Turner (@stevenagemandy) reported

    @bt_uk still trying to get an update on repair to parents landline, keep being told will be looked at that day but still not working, have chased twice this morning on direct message trail but no response to either message.

  • ukvaporizer ukvaporizer (@ukvaporizer) reported

    @bt_uk There is already a complaint going through now with another operator who is failing to resolve this !

  • PaulJenkinsUK Paul Jenkins (@PaulJenkinsUK) reported

    @OpenreachHelp No, @bt_uk say that they have raised a complaint with Openreach but we have to wait until Openreach respond to them. The Openreach ONT box in our parent's new bungalow has the wrong serial number

  • YeOldeAutosport Ye Olde Autosport (@YeOldeAutosport) reported

    Had to close my old man's @bt_uk account today and I don't think I've ever spoken to someone as polite or as helpful as the chap on the other end of the phone. Brilliant customer service.

  • NBell63692827 N Bell (@NBell63692827) reported

    @AlokSharma_RDG @bt_uk Not so great that you still refuse to help 2.9 million tax payers you have strategically financially marginalised for 10 months #ExcludedUK

  • Amy_chels Amy Richardson (@Amy_chels) reported

    @bt_uk It goes down upwards of 20 times per day, so practically a complete loss

  • Mrsburchybear Kelly 🌻🤪 (@Mrsburchybear) reported

    @bt_uk your WiFi is ridiculous! We live in a town an my mother-in-laws is a lot better and she lives in a village! It's a joke! January is going to be phone when the kids have got to do remote learning ! You're no help. The lines all need updating. Even my neighbour has problems

  • garethwynhughes Gareth Wyn Hughes (@garethwynhughes) reported

    Shocking customer service from @bt_uk ! Rude staff and inefficient automated systems!!

  • benyamin61 Ralph Nathan (@benyamin61) reported

    @BTCare on 28/11 agreed upgrade of just broadband to add landline AND to RETAIN current phone no.for relative with dementia. Checked online and spotted BT error: change of phone no. BT cancelled and refuse to honour deal.Disappointingly poor!

  • bhavikdepala Bhavik Depala (@bhavikdepala) reported

    @bt_uk Yet more appalling service. 10 days on, no internet connection. NO COMMUNICATION. The lies are horrendous. Told that an engineer is booked, call up to check what time the engineer is booked for, told no engineer is booked on the system. WHEN WILL I GET INTERNET CONNECTION!?