BT (British Telecom)

BT (British Telecom) Outage Report in Startforth, County Durham, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Startforth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Startforth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Startforth, County Durham, England 02/23/2026 07:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Startforth, England

Latest outage, problems and issue reports in Startforth and nearby locations:

  • Colin_E_Hicks Colin Hicks (@Colin_E_Hicks) reported from Richmond, England

    . @bt_uk Totally let down by BT. No email since 11th Nov. In a loop between 'Tech team in India' and constantly explaining the problem to UK call centres who 'can't contact the team'. Always tomorrow. Causing extreme personal & financial probs. Media next, Im out of patience!

  • AlisonBLowndes Alison B. Lowndes ✿ (@AlisonBLowndes) reported from Newsham, England

    Hey @bt_uk tel. 07459814004 just called my home saying my line is being hacked bla bla bla & asking me to share IP addresses. Actual woman (Indian) so organised. Please issue #scam warning. #ScamAlert

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    Not into conspiracy theories, but decided to switch Broadband from @bt_uk to @skytv, BT were good & sorted out out leaving, so I thought, now got a text saying issue with the cease order failed and needed to phone back, strangely my BT phones now not working when I tried to call

  • mikecharlston Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @bt_uk We currently have @skytv but after a week of little to no signal, the sky engineers have confirmed it’s an issue with trees out issue of our garden so sky looks like a no go! We currently have sky q in three rooms, do bt allows three boxes in the same house??

  • spot270 Lee Pearson (@spot270) reported from Richmond, England

    @oliver_collings @bt_uk Talk talk mate. Stuff them. Customer loyalty is dead. Ask avaia

  • ipolnufc ian pollock (@ipolnufc) reported from Whorlton, England

    Ffs - @btsportfootball @btsport why is channel 409 blank - pay enough for this service - not good enough

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jorgeosbo liverpoolsnumber9 (@jorgeosbo) reported

    @btbusinesscare why do your staff keep lying to me ? Why does it take 5 months to get ecc charges set out. Customer care is disgraceful . How difficult must it be to speak to someone who has authority to tell me what is going on. Answer =impossible

  • nigeldrew486544 nigel drew (@nigeldrew486544) reported

    @btbusinesscare I tried the links you sent for WhatsApp and got absolutely nowhere, BT customer service is absolutely terrible. I can't emphasise how bad your customer service is.

  • mptickner Mark P Tickner (@mptickner) reported

    @BTCare @bt_uk #openreach What ever you are doing in Guildford GU4 areas, stop ******* around or fix it! Full fibre HBB has been **** all day! Constant disconnects and reconnects! It's simply not good enough!

  • MK_CAB MiltonKeynesCAB (@MK_CAB) reported

    @btbusinesscare IMP-161473302 - still unresolved despite being opened in first week of December. Escalated in January and still unresolved. We need a resolution , not updates advising us you're still 'working on it'. The impact on our clients isn't acceptable.

  • jcbing Julie Bingham (@jcbing) reported

    9pm on a Friday night and my internet speed is 24mbps 🙄 it’s honestly never anywhere near what I pay for @bt_uk @BTCare

  • Sudo_1962 susie dolphin (@Sudo_1962) reported

    @btbusinesscare broadband cable has come down in the road and now several residential and business premises without broadband for 4 days. Estimated repair date moves forward on a daily basis. How long will this take? Will I receive a discount off my bill for no service?

  • Rainbow_Int Rainbow Highlands (@Rainbow_Int) reported

    @btbusinesscare what does it take to get to speak to a person for business support. Can’t get online and report a fault but unable to speak to a person to get help. Shocking service 🤬🤬🤬

  • brodypa41649165 brody parker (@brodypa41649165) reported

    @bt_uk @BTCare tiniest bit of snow and now internet is down, absolute scammers, scam half the country with your £40 for 50mb packages absolutely terrible company youfibre will put u out of business in a few years

  • Rainbow_Int Rainbow Highlands (@Rainbow_Int) reported

    @btbusinesscare If only that were true. It’s impossible to get help from you. I’ve been trying for over an hour to get help for my business and going around in circles 🤬🤬

  • WarrenBedeBrown WJBBrown (@WarrenBedeBrown) reported

    @btbusinesscare Disappointing to hear you are penalising loyal customers for paying slightly late. Most of the Country, especially small businesses are struggling and yet if you are late with your bill payment, you charge loyal customers £40. Hidden in your T&C's. Terrible.....