BT (British Telecom)

BT (British Telecom) Outage Report in Startforth, County Durham, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Startforth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Startforth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Startforth, County Durham, England 01/20/2026 09:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Startforth, County Durham, England

The most recent BT (British Telecom) outage reports came from the following cities: Bishop Auckland.

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City Problem Type Report Time
United KingdomBishop Auckland TV
United KingdomBarnard Castle Wi-fi
United KingdomShildon E-mail
United KingdomCatterick Wi-fi
United KingdomCatterick Internet
United KingdomBarnard Castle Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Startforth, England

Latest outage, problems and issue reports in Startforth and nearby locations:

  • AlisonBLowndes Alison B. Lowndes ✿ (@AlisonBLowndes) reported from Newsham, England

    Hey @bt_uk tel. 07459814004 just called my home saying my line is being hacked bla bla bla & asking me to share IP addresses. Actual woman (Indian) so organised. Please issue #scam warning. #ScamAlert

  • mikecharlston Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @bt_uk We currently have @skytv but after a week of little to no signal, the sky engineers have confirmed it’s an issue with trees out issue of our garden so sky looks like a no go! We currently have sky q in three rooms, do bt allows three boxes in the same house??

  • spot270 Lee Pearson (@spot270) reported from Richmond, England

    @oliver_collings @bt_uk Talk talk mate. Stuff them. Customer loyalty is dead. Ask avaia

  • ipolnufc ian pollock (@ipolnufc) reported from Whorlton, England

    Ffs - @btsportfootball @btsport why is channel 409 blank - pay enough for this service - not good enough

  • Colin_E_Hicks Colin Hicks (@Colin_E_Hicks) reported from Richmond, England

    . @bt_uk Totally let down by BT. No email since 11th Nov. In a loop between 'Tech team in India' and constantly explaining the problem to UK call centres who 'can't contact the team'. Always tomorrow. Causing extreme personal & financial probs. Media next, Im out of patience!

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    Not into conspiracy theories, but decided to switch Broadband from @bt_uk to @skytv, BT were good & sorted out out leaving, so I thought, now got a text saying issue with the cease order failed and needed to phone back, strangely my BT phones now not working when I tried to call

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • chriskettle3 Chris Kettle (@chriskettle3) reported

    @bt_uk That's all well and good but im mis-advised from contact with you on the 5th and 7th which lead to the confusion originally and hence further mis-advise yesterday. Please can this be reviewed as part of the complaint and a manager get back to me ASAP please? No faith in BT now.

  • Northernish1 Northernish 🇺🇦 (@Northernish1) reported

    @bt_uk still nothing from Vicki...yet lots if texts, calls and harassment from @OpenreachHelp who even called me just after 8am today...i have tokd them they csn not help repeatedly, yet they just keep ignoring me and phoning.

  • ChrisLa74965218 Chris Lane (@ChrisLa74965218) reported

    @virginmedia Based on the customer service we have received they can only exceed my expectations. In fact @skytv and @bt_uk couldn't have been more helpful, informative and friendly. Thank you for your time

  • HisGraceArron Arron (@HisGraceArron) reported

    @bt_uk hi bt my internet is terrible tonight can you please help?

  • InvisibleElf Invisible Elf (@InvisibleElf) reported

    @bt_uk I’d rather speak direct to @OpenreachHelp as they are the ones who’ve cut the service off. BT’s response of raising a new order is beyond ridiculous

  • chriskettle3 Chris Kettle (@chriskettle3) reported

    @bt_uk Because I'm told via phone that because I have had covid I have to wait 'a time period' before an engineer visit. Despite complying with the Gov guidelines and now covid free and wish to resolve my issue, I'm told your policy overrides that.

  • SARBevan1 S A R Bevan (@SARBevan1) reported

    @bt_uk No everything should be ok once our service has resumed

  • Ronan_Barton Ronan Barton (@Ronan_Barton) reported from Banbury, England

    @bt_uk a little disappointed, I called yesterday to report an error in the address I gave for my move. Due to the need for the order to be closed down. Was told to call today. Still no luck! 😩

  • DennisThynne DennisThynne (@DennisThynne) reported

    @bt_uk My wife's been on the phone to you yesterday evening. Once again an engineer is coming out. It seems obvious your box isn't up to much and as your failing to deliver the service we're paying for what's going to happen? For example where do we stand exiting the contract early FOC?

  • PocketsizedJay Jerome of Snowbound (@PocketsizedJay) reported

    @bt_uk Scott mate it’s getting worse. We should have 30mbps min. It was running at 12mb at the beginning of our convo. It is now running at 6mb. help