BT (British Telecom)

BT (British Telecom) Outage Report in Startforth, County Durham, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Startforth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Startforth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Startforth, County Durham, England 05/14/2025 12:50

May 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Startforth, England

Latest outage, problems and issue reports in Startforth and nearby locations:

  • ipolnufc ian pollock (@ipolnufc) reported from Whorlton, England

    Ffs - @btsportfootball @btsport why is channel 409 blank - pay enough for this service - not good enough

  • spot270 Lee Pearson (@spot270) reported from Richmond, England

    @oliver_collings @bt_uk Talk talk mate. Stuff them. Customer loyalty is dead. Ask avaia

  • nickbriggs72 nick briggs💙💛 (@nickbriggs72) reported from Startforth, England

    Not into conspiracy theories, but decided to switch Broadband from @bt_uk to @skytv, BT were good & sorted out out leaving, so I thought, now got a text saying issue with the cease order failed and needed to phone back, strangely my BT phones now not working when I tried to call

  • Colin_E_Hicks Colin Hicks (@Colin_E_Hicks) reported from Richmond, England

    . @bt_uk Totally let down by BT. No email since 11th Nov. In a loop between 'Tech team in India' and constantly explaining the problem to UK call centres who 'can't contact the team'. Always tomorrow. Causing extreme personal & financial probs. Media next, Im out of patience!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Queen_AmyXo Just flung out of space💜 (@Queen_AmyXo) reported

    @bt_uk Hey is the internet WiFi down due to the storm our box has been flashing orange for hours

  • Kiwilivinginen1 Kiwilivinginengland (@Kiwilivinginen1) reported

    @bt_uk @christieleighSm My internet is fine now, if there is an appointment booked then it should be cancelled, if there are other problems I'll report my by again

  • ruthyk89 Ruth Warrilow (@ruthyk89) reported

    @bt_uk can you tell me if the internet is down in the Chester area? Not sure if it’s just us. Been on red all day. Thank you

  • Sc_Headley Sam_Headley (@Sc_Headley) reported

    @bt_uk my FIL phone line and internet has been down since Thursday because some idiot drove into the post on the main road which then landed on the phone line box.we’ve been trying to reach you but we can’t get through to a human!!can I get a call back please

  • rolandbullivant Roland Bullivant (@rolandbullivant) reported

    Appalling service by @bt_uk. I pay hundreds of pounds per year to you can cannot get to speak to anyone. Been on hold for over 27 minutes. Why not hire some more staff?

  • AdzWhitcombe Adam (@AdzWhitcombe) reported

    @bt_uk Thanks. For some reason my network only shows the router name as an option and then the devices connect to the discs. You can’t choose discs on Wi-Fi.

  • MrLanMan Lance Manasse (@MrLanMan) reported

    bizarre, all of a sudden, i can login again with the same credentials as I always used.... @BTcare #MyBT

  • robhodgeslivec1 Rob (@robhodgeslivec1) reported

    @bt_uk I’ve found BT shocking to be fair, WiFi has never been so bad. Ps5 in my front room less than 2 meters away from hub and playing fifa or anything that needs a stable connect and I’m lagging so bad it’s unplayable. BT help is very poor, I’ve done it so many times!

  • bigladderdrone 𝕋𝕙𝕖 𝔹𝕚𝕘 𝕃𝕒𝕕𝕕𝕖𝕣 ℙ𝕙𝕠𝕥𝕠𝕘𝕣𝕒𝕡𝕙𝕖𝕣 (@bigladderdrone) reported

    @bt_uk so here I am on the phone for 2 hours as I’ve discovered I’m paying for a cloud phone service that I told you I didn’t want and haven’t used once. Requests to have it removed and pay for broadband only are being stonewalled. Please contact me urgently

  • GPStocko George - MrRetroGeek (@GPStocko) reported

    @bt_uk Broadband is down in Mull, when can you guys get it back up?