BT (British Telecom)

BT (British Telecom) Outage Report in Wylam, Northumberland, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wylam, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wylam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wylam, Northumberland, England 02/23/2025 17:00

February 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (9%)

    Phone (9%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Wylam, Northumberland, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Chester-le-Street, Cramlington, Hexham, Wallsend, Stanley, Consett, Bedlington and Blaydon-on-Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne E-mail
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Internet
United KingdomChester-le-Street Internet
United KingdomChester-le-Street Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wylam, England

Latest outage, problems and issue reports in Wylam and nearby locations:

  • HarrymBarham Harry Barham (@HarrymBarham) reported from Newcastle upon Tyne, England

    Oh dear @bt_uk… Offered a new contract twice, but my acceptance has been ignored then was supposed to be transferred on a call today but the transfers are broken so was given a direct number…. for the wrong department, who are now panicking because they’re getting random calls

  • breenster breenster & 🐶 (@breenster) reported from Wylam, England

    @bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.

  • d4rryl23 Darryl Arnett (@d4rryl23) reported from Chester-le-Street, England

    @bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do

  • laaurenmoore94 lauren moore (@laaurenmoore94) reported from Newcastle upon Tyne, England

    Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?

  • andydeltic andy (@andydeltic) reported from Gateshead, England

    @bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.

  • glne12 gary littlemore (@glne12) reported from Longbenton, England

    Terrible @btsport sort it out

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Newcastle upon Tyne, England

    @bt_uk My phone network is EE

  • JulieGal1234 Julie Gallagher (@JulieGal1234) reported from Longbenton, England

    @bt_uk internet has been on and off all day. You say nothing wrong with the line but a quick search says loads of people having problems with their internet.

  • Andyburness2 Andy burness (@Andyburness2) reported from Longbenton, England

    @btsport Turn ur phone on silent u stupid old prick

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk And I NEVER get 4g. Lucky to get 3g!

  • foslar71 Peter Foster (@foslar71) reported from Consett, England

    Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @Cazza7 @btsport That’s crap. 🤬

  • gman_hughes 🐢gman scouser Hughes 😬☠️ (@gman_hughes) reported from Ryton, England

    @bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔

  • baldymanali Alastair Smith (@baldymanali) reported from Gateshead, England

    @bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted

  • RiskManager01 John McLackland (@RiskManager01) reported from Walker Gate, England

    @CCriadoPerez @McAfee_Help @bt_uk Although I have never encountered any virus/mail ware problem for any Mac, you should be able to delete MacAfee files from the Library and Preference Folder.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TreeTree3005 Teresa Gordon (@TreeTree3005) reported

    @bt_uk how can you threaten a 78 year old with debt collectors just because EE didn’t cancel her account properly? A disgusting service of a customer of over 60 years.

  • ArwenTapping MoreBiscuitThanTeacake (@ArwenTapping) reported

    @bt_uk I’m a new BT customer from Friday. I currently have no broadband and my phone line is completely dead. Can you please explain how this is a product and how I am supposed to do my job?

  • jockywocky Jockywocky Esq. (@jockywocky) reported

    @btbusinesscare Hello, it’s now a week without either landline and your engineer (definitely coming between 8 and 1) simply hasn’t shown up. Do we go to @Ofcom or simply cancel the contract as you seem incapable of providing a service?

  • Gratts1994 Dane (@Gratts1994) reported

    @bt_uk 2/2 And the best she could get out of BT was that it might take 2 months!! Almost exactly a year ago a lorry did the same and BT replaced the pole and service the next day!

  • RedInLeather 𝘚𝘦𝘤𝘳𝘦𝘵 𝘉𝘰𝘺𝘧𝘳𝘪𝘦𝘯𝘥「 NOT Becky Lynch 」 (@RedInLeather) reported

    @DeviIScars || The problem isn’t really that although the cringe superhero gimmick can go , it’s the disrespect from wwe and btsport cutting it off like that.

  • badasssmith30 BadAssSmith30 (@badasssmith30) reported

    @btsport sort out your signal

  • HayleyScreamsAh nationalise (@HayleyScreamsAh) reported

    @bt_uk Okay, thanks. This is still terrible service in general. Dad had to call to get info on why they didn’t turn up today.

  • irnbruicecream l (@irnbruicecream) reported

    @bt_uk Thanks Steph but there is absolutely nothing that BT can do until Friday apparently, it’s funny how you can switch it off just like that but you need an engineer to fix it and that can take 2 to 3 days, excellent service eh??

  • Sk_ali Alison Mullins (@Sk_ali) reported

    @bt_uk Karen the service update online says there is no service …. im not sure how you’re getting a different indication

  • LydiaHuIme Lydia 🦮 (@LydiaHuIme) reported

    @bt_uk No. BT is trying to bully me into getting it though, but I maintain that I live in a tiny 2 up 2 down terrace alone and shouldn’t need bells and whistles wifi to get a basic service.