BT (British Telecom) Outage Report in Wylam, Northumberland, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Wylam, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wylam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (7%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Wylam, Northumberland, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Cramlington, Stanley and Blaydon-on-Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Cramlington |
Phone | |
| Cramlington |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Wylam, England
Latest outage, problems and issue reports in Wylam and nearby locations:
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Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
@BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.
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Tom Russell
(@TomORussell) reported
from
Hexham, England
Dear people of the UK. If you are thinking of switching your landline to @bt_uk, STOP! It’s not worth all the hassle and crap that these people will pile upon you to get your landline sorted. Please RT for everyone’s sake. #CustomerReview #customerexperience #bbcwatchdog
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@bt_uk The catalogue of ridiculous BT errors continues. STILL NO HOME TELEPHONE NUMBER DESPITE HOURS OF TRYING TO GET THIS RESOLVED. Yet more broken promises to ring me back and resolve. IS THIS A WIND UP? @BBCWatchdog
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@bt_uk Just heard from you. Because of this Digital Voice issue I have to be without phone and broadband for 2 weeks! Is this the 1980’s? I have 3 teenagers learning and running a business from home. What kind of business are you running? @BBCWatchdog
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Tom Russell
(@TomORussell) reported
from
Hexham, England
Guess what @bt_uk. Another member of your team promises to call us today about our ongoing landline problems, & another promise broken. That’s at least 5 people from your team who have over promised & never delivered. Shameless. #bbcwatchdog @BBCWatchdog
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Andy Brown
(@andyb7274) reported
from
Bedlington, England
@MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@bt_uk I’m still down on all platforms (apart from my iPhone which I don’t log out of)
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Josh Banyard ⚫⚪⚫⚪
(@joshybanyard) reported
from
Longbenton, England
Anyone got a @btsport LOGIN I can borrow for the #nufc match? 🙏🏼 #shybairnsgetnowt
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Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…
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niall
(@dellynel) reported
from
Seaton Delaval, England
@bt_uk we just tried to cancel @bt tv and internet today as the prices have been put up only to be told we are tied in until the New Year or it will cost us £600 Yearly fixed term contract can't cancel complete and utter con
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Chris Tindall
(@chewytheleftie) reported
from
Gateshead, England
@bt_uk I can’t wait for next month when I get another bill for a service I cancelled in January
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Andrew Davis
(@andrew14ad) reported
from
Newcastle upon Tyne, England
@msmith850 @btsport Never in doubt they are back
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Chris Tindall
(@chewytheleftie) reported
from
Gateshead, England
@btbusinesscare I moved house in December, you failed to move my Internet so spectacularly that mid January I cancelled the non existing internet. I’ve been sent bills in February & March that I’ve had to phone about. Im just trying to warn other people how bad your service is.
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@bt_uk It’s down on all platforms I’m trying to log into except my iPhone which I don’t log out of…
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Tory 1
(@charming_man_) reported
from
Newcastle upon Tyne, England
@bt_uk can we have an update on the outage Middlesbrough TS5
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@bt_uk Joined BT weeks ago. Cannot receive landline calls. How many times do I have to report a problem with my landline before someone does something about it? Is there a magic number? Sick and tired of being fobbed off. #bt #CustomerService
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@BBCWatchdog Please investigate @bt_uk and their appalling attitude to fixing our Digital Voice landline. Been unable to receive calls for weeks & we have worried, elderly parents who cannot call us. A trail of broken promises and still taking our money. #CustomerService #bt
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Michael Chaney
(@ChaneyMichael) reported
from
Dunston, England
@gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.
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Chris Tindall
(@chewytheleftie) reported
from
Gateshead, England
@bt_uk the worst service in the UK. I’m still getting bills for a service I stopped in January. Absolutely shambolic. I stopped being a customer 3 months ago yet here I am on hold to BT. What a joke.
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Mark Mowbray
(@MarkMowbrayNE) reported
from
Blyth, England
Not only is the @bt_uk wifi poor on my smart hub 2 but the lack of channels available is terrible. BT need to sort this out and expand the available WiFi channel choice to prevent neighbours clashing
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Joanne Hazzard
(@Jo04979039) reported
@bt_uk please explain to me why I have an on going issue that you have not fixed and your agents ( more than one ) response is to tell me I am no longer in contract so I can leave BT ??? Is this really how you run your business ?
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BeckeRs 🐝
(@beckers1000) reported
@bt_uk I have a problem with my land line, done your self check procedure and you confirmed that there is a fault. I check the status of the fault and it says slow broadband not land line! You said you need to send an engineer but the next available date is 5th September!
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Rachel Roberts
(@Fraggle1983) reported
@bt_uk Hi, when will the outage in CH61 be resolved?
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Nemesis 🇺🇦
(@esiotrot54) reported
@bt_uk @BTCare trying to set up digital home phone with Smart Hub2 but says not connected to internet which is crazy as it is working on other devices— very puzzled— help
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Dan Manser
(@DanManserPT) reported
@bt_uk This hasn’t helped. Can someone just call me I’m trying to work and pay for a service I’m not getting
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Jay Gilbert
(@jayboy4444) reported
@bt_uk BT … Lazy response…always take it to DM as your responses are lazy & unhelpful… Broadband service not fit for purpose… Guaranteeing speeds only using Ethernet cable and asking to test with only 1 device connected.. it’s 2022
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Dame Luna
(@MoonCow77) reported
@bt_uk seriously, why is our broadband taking so long to be fixed?? Its been off since 5.45pm yesterday and it's not predicted to be fixed till 4.48pm? Why am I paying for a service that doesn't work?? I'm in Littleport, Ely.
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Bonnie Newman
(@screenb303) reported
@bt_uk why is my internet dropping at least 3 times a day? This has been going on for more than 5 weeks now. This is really poor service #ofcom #badcustomerservice @Ofcom @WhichUK
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Hannah Ellis
(@HannahE29532445) reported
@bt_uk And if they fail? We’ve been in a continuous loop on this for over 2 months now. We received a message yesterday saying that our complaint would be closed even though it is resolved!
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jodi
(@jodi21677941) reported
@bt_uk @mattwarman @SKYbroadbandPH some needs to help us, we have 2 ONT lines into our house and have paid and used them for over 2 years (2 accounts). Being told we cannot have 2 and they have switched one for but we are paying for service via BT and sky nobody can help us