BT (British Telecom)

BT (British Telecom) Outage Report in Wylam, Northumberland, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wylam, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wylam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wylam, Northumberland, England 03/04/2026 07:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wylam, Northumberland, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Cramlington, Stanley, Blaydon-on-Tyne and Gateshead.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Internet
United KingdomCramlington Phone
United KingdomCramlington Phone
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Wylam, England

Latest outage, problems and issue reports in Wylam and nearby locations:

  • heatherpott heather potts (@heatherpott) reported from Walker Gate, England

    @bt_uk please can you respond to my complaint ASAP #poorcustomerservice

  • PHoare1963 Dr Peter Hoare ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?

  • stevewallwork Steve Wallwork (@stevewallwork) reported from Annfield Plain, England

    @lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.

  • taylersant Tayler (@taylersant) reported from Newburn, England

    @bt_uk have been waiting three weeks for our internet to be installed, nobody turns up for appointment today, ring up to be spoken down too and told nobody was booked in so I need to rebook!!!! Worst customer service ever and having a nightmare before we even get our broadband!!!

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?

  • glne12 gary littlemore (@glne12) reported from Longbenton, England

    Terrible @btsport sort it out

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @BBCWatchdog Please investigate @bt_uk and their appalling attitude to fixing our Digital Voice landline. Been unable to receive calls for weeks & we have worried, elderly parents who cannot call us. A trail of broken promises and still taking our money. #CustomerService #bt

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    Guess what @bt_uk. Another member of your team promises to call us today about our ongoing landline problems, & another promise broken. That’s at least 5 people from your team who have over promised & never delivered. Shameless. #bbcwatchdog @BBCWatchdog

  • QlikStu Stuart Wannop (@QlikStu) reported from Walker Gate, England

    @bt_uk Just upgraded to fibre 500, getting 120mbps on average. Slower than my previous BT package. Been told speed cannot be accurately measured into my hub. Still in cooling off period anything else I can try before I cancel it ?

  • charming_man_ Tory 1 (@charming_man_) reported from Newcastle upon Tyne, England

    @bt_uk can we have an update on the outage Middlesbrough TS5

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    Dear people of the UK. If you are thinking of switching your landline to @bt_uk, STOP! It’s not worth all the hassle and crap that these people will pile upon you to get your landline sorted. Please RT for everyone’s sake. #CustomerReview #customerexperience #bbcwatchdog

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @bt_uk Joined BT weeks ago. Cannot receive landline calls. How many times do I have to report a problem with my landline before someone does something about it? Is there a magic number? Sick and tired of being fobbed off. #bt #CustomerService

  • Raring2goNewcas Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    @BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.

  • KRISKROS5 Kris Kross (@KRISKROS5) reported from Blyth, England

    BT commentator- “ you have to get it on target or you will not trouble the keeper or make him make a mistake” fantastic awareness.... #newcry #btsport #NUFC

  • yeltzland John Pollard (@yeltzland) reported from Hexham, England

    Having to watch Chorley v Derby with the the sound off. The fake crowd noise is always awful, but @btsport think the Chorley crowd would normally sound like an under 9s swimming gala 🙄

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @bt_uk Just heard from you. Because of this Digital Voice issue I have to be without phone and broadband for 2 weeks! Is this the 1980’s? I have 3 teenagers learning and running a business from home. What kind of business are you running? @BBCWatchdog

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)

  • jessatkinson95 Jess Atkinson (@jessatkinson95) reported from Hexham, England

    @bt_uk think it’s pretty poor that you tell people their broadband can take up to 11:30pm to work when they move house. When exactly am I supposed to tel you, no it hasn’t worked, and now I cannot work from home. This was the whole reason I took YESTERDAY off 😤

  • TomORussell Tom Russell (@TomORussell) reported from Hexham, England

    @bt_uk The catalogue of ridiculous BT errors continues. STILL NO HOME TELEPHONE NUMBER DESPITE HOURS OF TRYING TO GET THIS RESOLVED. Yet more broken promises to ring me back and resolve. IS THIS A WIND UP? @BBCWatchdog

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Prnpra101 Prnpra (@Prnpra101) reported

    @bt_uk why can’t I play a game without lagging so bad, honestly bt is so bad and we’re looking to move broadbands

  • Siestafen Fen Marriott (@Siestafen) reported

    @bt_uk After already spending an hour on the phone to someone not really feeling it. The source of the problem is Openreach saying external works are not done. Trust me they are. I can send pictures.

  • pinksalvias mary💙 (@pinksalvias) reported

    @bt_uk Apologies for not responding Kevin - we’ve been away. Contacted bt by phone and they talked me through a fix and all ok now.

  • BBandSpeed BroadBand Speed 🇺🇦🇬🇧 (@BBandSpeed) reported

    I’ve had an Engineer App, 2 Promised fix by dates, the last was 3rd Jan. Nothing changed my end. So 380mtrs of cable or faulty DSL card is the problem. Can’t see fibre issue #FTTC impact would be significant. So is this m responsibility issue “btwholesale”@openreach & @bt_uk

  • MissSpeedPE Miss Speed (@MissSpeedPE) reported

    @bt_uk how can I check my wifi service status without a landline as we don’t have one. Our wifi is down

  • lippyduck lippyduck (@lippyduck) reported

    @bt_uk OK thanks but the suggestion in the pop-up is that there's a discount for people without broadband and the person couldn't help with that. Where can I get more information please?

  • MShadw Mike Shad (@MShadw) reported

    @bt_uk second day without any mobile signal, again, any chance it will be fixed today, PE28 2 in Cambridgeshire

  • pendolinodriver WaspInABottle (@pendolinodriver) reported

    if this is you 01912614096 @bt_uk why do you hang up when i answer or is it scam i need to block

  • a_rankin1 KT3_Villan (@a_rankin1) reported

    Have a season ticket and a subscription to @SkySports @btsport and @PrimeVideo but can’t watch my team tonight because of outdated blackout rules designed to protect 3pm Saturday games and bloody train strikes! Ridiculous Britain (Anyone got a good stream?) #AVFC #UTV

  • smhdmrg Semih (@smhdmrg) reported

    @bt_uk Yep. Been told the issue will be sorted on the 6th but I’m not hopeful that that will be the case…