BT (British Telecom) Outage Report in Luton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Luton come from postal codes LU1, LU3 and LU4.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Luton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Luton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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Wi-fi (15%)
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E-mail (12%)
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Phone (9%)
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Total Blackout (5%)
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TV (2%)
Live Outage Map Near Luton, England
The most recent BT (British Telecom) outage reports came from the following cities: Luton, Leighton Buzzard, Harpenden, Hitchin, Berkhamsted, Welwyn Garden City, Hemel Hempstead, St Albans, East Hyde, Dunstable, Hatfield, Henlow, Tring, Welwyn and Stevenage.
City | Problem Type | Report Time |
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Phone | ||
Wi-fi | ||
Internet | ||
Wi-fi | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Luton, England
Latest outage, problems and issue reports in Luton and nearby locations:
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Caroline Jarrett (@cjforms) reported from Leighton Buzzard, England
@bt_uk Thanks for the offer, but I already downloaded, renamed and printed the statement pages I needed. Please ask your techies to fix the actual problem by April 2020: change the name to f the downloaded file to the statement date not today’s date. Thanks
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Katie (@Kwal1972) reported from Ampthill, England
@bt_uk Hi my elderly parents have been without broadband for 48hours. They were told it was a problem with their hub; a new hub has arrived today but it’s not working. They were expecting a call between 4-5pm but nothing. Can you look into this please. They are in the EN10 area.
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Alison Young (@Scottishtigger) reported from Leighton Buzzard, England
Truly frustrating day unable to work because the BT Broadband has failed & the fix time for Leighton Buzzard looks to be 12th May....@bt_uk
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Alistair Burns (@gashead) reported from St Albans, England
Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.
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Tring Astro (@Tring_Astro) reported from Tring, England
@btbusinesscare you are a total nightmare!!!!!! Two days trying to report and get help with our phone line and still nowhere....
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Richard Moore (@SwazzyGamer) reported from London Colney, England
@bt_uk I would like to cancel my contract as I've been with BT for more than 18 months now and I'm moving abroad. Everytime I call, I'm waiting in a que and you can't cancel online... I don't want to be forced onto another 18 month contract. Thanks
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Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England
@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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Space (@nevans1986) reported from Meppershall, England
@bt_uk sound on bt sport has been really bad tonight. Sounds patchy.
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DB (@wakefield1967) reported from Stondon, England
@mrjakehumphrey @btsport Looking tired because they've been tottaly outplayed and their heads are down
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robinhoodpub (@robinhood126sta) reported from St Albans, England
@btbusinesscare signal issues @robinhood126sta #help
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lesley (@ycruiselesley) reported from London Colney, England
@bt_uk is there a signal problem in westminster No channels working for last hour
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Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England
@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
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Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England
@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
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Anna Goodman (@AnnaGoodman1) reported from London Colney, England
@btbusinesscare Never again
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Paul Clarke (@Clarko2000) reported from Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Stuart Dunlop (@sdunlop) reported from Stevenage District, England
@AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.
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Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England
@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
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Agent Chadd (@A_Gent_Chadd) reported from Hemel Hempstead, England
Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔
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Richard Borrett (@rsborrett) reported from Hitchin, England
@bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!
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Tracy White (@tracifer1978) reported from Luton, England
@btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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NED (@NED310) reported
@MarklovesNinty @bt_uk Was awful,had one in my basket and couldnt pay
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bells♿️ (@jsrbell) reported
@bt_uk @MarklovesNinty @bt_uk Can you also fix the code issue though? I had the same problem. There’s no point restocking them if we still can’t see our codes?!
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Mark (@Mark10725478) reported
@bt_uk I would challenge this as a BT customer we have had nothing but problem and a variety of excuses for these problems. Basically every excuse you can think of except the fact they are capping speeds constantly. From the day of purchase had a steady speed of 58mb but these days 25mb
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Andy (@Causing_It_x) reported
@bt_uk any idea why I'm not receiving a code for the ps5? I can see they are in stock but don't have a code when I sign in
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Callain (@Callain89) reported
@bt_uk got my code, registered an account and been trying sign in for 3 hours now, keeps crashing, its in my basket, does this mean it will be honoured!!
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Christopher Bayley (@lydenburg1) reported
@OpenreachHelp Just spoken to @BTCare who advise you guys say it needs a field engineer to investigate. That's after the engineer investigated last Friday and identified problem but said you have created a specialist team that deal with this. Confused!! Annoyed!!
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Iain Simpson (@1IainSimpson) reported
@bt_uk so tell me why a communications company cant answer their phone. Called to cancel my broadband expecting them to offer something better but in the time it took to call them then wait then wait then hang up I knew I had to cancel. Bye
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Michelle (@Livelaugh2020) reported
@bt_uk There is only one speed. ****. And you've quoted me 30k to put new line in. I want to know when you start updating rural areas
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Jonas De Keukelaere (@jonasdk89) reported
@bt_uk Got a replacement router for lightning damage, but was promised a return bag, couldn't find anything in package. How can I request one of those bags?
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John (@johnmckillop) reported
@bt_uk Correct. And when I scroll down on MyBT I have no visible offers and have never had any visible offers any time I've logged in. I presume this to be normal because it will only display MyOffers when there are offers available.