BT (British Telecom)

BT (British Telecom) Outage Report in Luton, England

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The latest reports from users having issues in Luton come from postal codes LU1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Luton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Luton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Luton, England 12/24/2025 14:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Luton, England

The most recent BT (British Telecom) outage reports came from the following cities: Luton, Berkhamsted, Hemel Hempstead, Hitchin, Dunstable, Stotfold, Ampthill and Henlow.

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City Problem Type Report Time
United KingdomLuton Internet
United KingdomBerkhamsted Phone
United KingdomHemel Hempstead Internet
United KingdomHitchin Wi-fi
United KingdomHemel Hempstead Internet
United KingdomDunstable E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Luton, England

Latest outage, problems and issue reports in Luton and nearby locations:

  • sikaye_oxf Simon Kaye (@sikaye_oxf) reported from London Colney, England

    @bt_uk Hi. When it drops it goes red to green to blue. It looks like the speed is slowly handshaking its way down to zero. Every drop restarts and lowers the speed

  • sammyjr1990 Sam J Reynolds (@sammyjr1990) reported from Welwyn Garden City, England

    Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED

  • AnnaGoodman1 Anna Goodman (@AnnaGoodman1) reported from London Colney, England

    @btbusinesscare Never again

  • robinhood126sta robinhoodpub (@robinhood126sta) reported from St Albans, England

    @btbusinesscare signal issues @robinhood126sta #help

  • Scottishtigger Alison Young (@Scottishtigger) reported from Leighton Buzzard, England

    Truly frustrating day unable to work because the BT Broadband has failed & the fix time for Leighton Buzzard looks to be 12th May....@bt_uk

  • watchcentre WatchCentre (@watchcentre) reported from London Colney, England

    @btbusinesscare @btbusinesscare Your fault number 10763322 / complaint number: IMP-104593642. No telephone / broadband since Saturday evening (almost 70 hours now), your service sucks. Hope this message reaches your CEO Mr Gerry McQuade. You charge £1500/month for fibre optic broadband, its scam

  • HungLee Hung Lee (@HungLee) reported from London Colney, England

    @bt_uk Yes. The line has been down for days. Need broadband for business!

  • nevans1986 Space (@nevans1986) reported from Meppershall, England

    @bt_uk sound on bt sport has been really bad tonight. Sounds patchy.

  • Smartcasual86 Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.

  • tetleyteabird Sarah Brigden (@tetleyteabird) reported from Hitchin, England

    @bt_uk I've already raised a complaint when I called Friday morning perhaps. We're receiving a terrible service. Unable to view the guide or watch catch up intermittently. Even after getting the kids to disconnect fron the router!!

  • tracifer1978 Tracy White (@tracifer1978) reported from Luton, England

    @btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻

  • Kwal1972 Katie (@Kwal1972) reported from Ampthill, England

    @bt_uk Hi my elderly parents have been without broadband for 48hours. They were told it was a problem with their hub; a new hub has arrived today but it’s not working. They were expecting a call between 4-5pm but nothing. Can you look into this please. They are in the EN10 area.

  • cjforms Caroline Jarrett (@cjforms) reported from Leighton Buzzard, England

    @bt_uk Thanks for the offer, but I already downloaded, renamed and printed the statement pages I needed. Please ask your techies to fix the actual problem by April 2020: change the name to f the downloaded file to the statement date not today’s date. Thanks

  • Smartcasual86 Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time

  • rsborrett Richard Borrett (@rsborrett) reported from Hitchin, England

    @bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!

  • sdunlop Stuart Dunlop (@sdunlop) reported from Stevenage District, England

    @AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.

  • A_Gent_Chadd Agent Chadd (@A_Gent_Chadd) reported from Hemel Hempstead, England

    Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔

  • wakefield1967 DB (@wakefield1967) reported from Stondon, England

    @mrjakehumphrey @btsport Looking tired because they've been tottaly outplayed and their heads are down

  • Clarko2000 Paul Clarke (@Clarko2000) reported from Welwyn, England

    If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Buddawisdom Anthony 🇺🇦 (@Buddawisdom) reported

    @btsport Hey, what's with blocking my subscription when I'm using a VPN. I've paid for this service from you, what does it matter if I'm not in the country. And why go to such lengths to block me watching my sport, and your advertising don't forget! 😡

  • AndyHar99612377 Andy Harris 💙 (@AndyHar99612377) reported

    I feel a bit sorry for @TheConnaught they are basically playing Ireland.. never going to over power that team. Not a great game to watch @btsport 🤷😞

  • FineartPf PAUL FRANCIS Fine Art (@FineartPf) reported

    @btsport Iconic voice of modern day speedway. He leaves a huge void. Terrible news.

  • Zerouali84 Al (@Zerouali84) reported

    @leinsterrugby YET AGAIN, two teams wearing near identical colours. Moronic and so disrespectful to the viewing public. @btsport can you have any influence in this in future to help your Viewers?

  • H_G_Williams Hannah (@H_G_Williams) reported

    Well done @bt_uk and @WeAreOpenreach you have cancelled my grans phone line by mistake and left a vulnerable 83 year old without her help line for the next few weeks until you can reconnect it. Surely you can expedite the process for the elderly who rely on their phone line

  • Grays85 Stephen gray (@Grays85) reported

    @bt_uk No.. I’m want to know generally will it cost more for the service If the line is upgraded? Same service

  • simondippenhall Simon bowles (@simondippenhall) reported

    @bt_uk Now in our 3rd week without any broadband or any progress in resolving it - Shame on you, BT , we have no landline and limited mobile signal. That includes elderly, illneighbour!

  • benet_works benet_works (@benet_works) reported

    @bt_uk you have prob the worst Internet in the uk like pure dog ****

  • TanCristina1 TanCristina (@TanCristina1) reported

    @bt_uk Hello, when will the service outage be resolved at LS8 going to be resolved please. You promised to fix it yesterday at 23:18pm but there’s still no broadband service at my area!

  • HelenC_xoxo #HelloMyNameIs Helen (@HelenC_xoxo) reported from Penrhyn Bay, Wales

    @bt_uk Can someone please help me with my bill?! Had two online chats who said I need to call Values Team but the wait times are crazy, I have two children so cant sit on hold waiting to talk for 40+ minutes!