BT (British Telecom) Outage Report in Luton, England
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
The latest reports from users having issues in Luton come from postal codes LU1.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Luton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Luton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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E-mail (14%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Luton, England
The most recent BT (British Telecom) outage reports came from the following cities: Colney Heath, Hemel Hempstead, Luton, Stevenage, Welwyn, St Albans, Hitchin, Hatfield, Berkhamsted, Tring, Harpenden, Leighton Buzzard, Welwyn Garden City, East Hyde and Letchworth Garden City.
| City | Problem Type | Report Time |
|---|---|---|
 Colney Heath |
Internet | |
| Hemel Hempstead |
Phone | |
| Luton |
Internet | |
| Stevenage |
Internet | |
| Stevenage |
Internet | |
| Hemel Hempstead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Luton, England
Latest outage, problems and issue reports in Luton and nearby locations:
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Tracy White
(@tracifer1978) reported
from
Luton, England
@btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY
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Alison Young
(@Scottishtigger) reported
from
Leighton Buzzard, England
Truly frustrating day unable to work because the BT Broadband has failed & the fix time for Leighton Buzzard looks to be 12th May....@bt_uk
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DB
(@wakefield1967) reported
from
Stondon, England
@mrjakehumphrey @btsport Looking tired because they've been tottaly outplayed and their heads are down
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Alistair Burns
(@gashead) reported
from
St Albans, England
Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.
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Katie
(@Kwal1972) reported
from
Ampthill, England
@bt_uk Hi my elderly parents have been without broadband for 48hours. They were told it was a problem with their hub; a new hub has arrived today but it’s not working. They were expecting a call between 4-5pm but nothing. Can you look into this please. They are in the EN10 area.
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lesley
(@ycruiselesley) reported
from
London Colney, England
@bt_uk is there a signal problem in westminster No channels working for last hour
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
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Richard Borrett
(@rsborrett) reported
from
Hitchin, England
@bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!
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Space
(@nevans1986) reported
from
Meppershall, England
@bt_uk sound on bt sport has been really bad tonight. Sounds patchy.
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Tring Astro
(@Tring_Astro) reported
from
Tring, England
@btbusinesscare you are a total nightmare!!!!!! Two days trying to report and get help with our phone line and still nowhere....
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Anna Goodman
(@AnnaGoodman1) reported
from
London Colney, England
@btbusinesscare Never again
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Richard Moore
(@SwazzyGamer) reported
from
London Colney, England
@bt_uk I would like to cancel my contract as I've been with BT for more than 18 months now and I'm moving abroad. Everytime I call, I'm waiting in a que and you can't cancel online... I don't want to be forced onto another 18 month contract. Thanks
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
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Stuart Dunlop
(@sdunlop) reported
from
Stevenage District, England
@AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.
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robinhoodpub
(@robinhood126sta) reported
from
St Albans, England
@btbusinesscare signal issues @robinhood126sta #help
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Agent Chadd
(@A_Gent_Chadd) reported
from
Hemel Hempstead, England
Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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Caroline Jarrett
(@cjforms) reported
from
Leighton Buzzard, England
@bt_uk Thanks for the offer, but I already downloaded, renamed and printed the statement pages I needed. Please ask your techies to fix the actual problem by April 2020: change the name to f the downloaded file to the statement date not today’s date. Thanks
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Phil*
(@the_actual_phil) reported
God this is woefully bad @btsport
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The Dashwood Studios
(@MrJDashwood) reported
@bt_uk @BTGroup @btbusinesscare so give yourselves a Pat on the back, 10 months to get my Fibre turned on, it lasted a week and it’s off. SERIOUSLY !! Do you have any idea of the damage you have caused to my work, Financially & let’s not even start mentally, can’t take any more!
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Pamela
(@Pamela30014600) reported
@bt_uk You may have a long wait to get through though! BT is not customer focused at all. Can wait an hour and get pushed from pillar to post.
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🤷🏻♀️
(@s____o91) reported
@bt_uk Hi Nicola, I live in a student house so idk my landline number is there any alternative solution ???
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Guy Clifton Watson
(@guycwatson67) reported
@bt_uk Sky advises it’s a BT Openreach issue... no one seems in a hurry to fix either way..
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Paul Smith
(@pmsmith1973) reported
@bt_uk I’ve been in the property for 7 years and still no fibre in the area. I’m having to use a SIM card for my home network so I can a usable broadband connection
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Kieran Hooper
(@KieHooper) reported
@bt_uk Nope. I have received no correspondence from BT at all. I called this morning to report a problem with my broadband and only then was I informed that my broadband package had in fact been cancelled
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Dan Clarkson
(@D_C_Production) reported
@bt_uk Oh yes I’m sure this will go swimmingly just like the rest of it. I’m sure you are sorry, I’m sure the script you follow is crying right now. Just want a friggin internet connection damn it. It isn’t this hard to do. DM inbound.
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Tanya Venture
(@TdoggVenture) reported
Seriously @bt_uk is the absolute worst! I have never had such bad service. Hours on hold, days of disruption to my work, promises to be called back with no one actually calling and still no Fiber - seriously I might just swap back and bill them for the damage to the house
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Rickawl
(@RichW2256) reported
@bt_uk here we are again. A repeat of a fault with broadband, same as 2 weeks ago. The new hub you sent clearly didn't solve the problem! Awaiting a response from line test.