BT (British Telecom)

BT (British Telecom) Outage Report in Luton, England

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The latest reports from users having issues in Luton come from postal codes LU2, LU1, LU3 and LU4.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Luton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Luton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Luton, England 12/04/2025 10:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Luton, England

The most recent BT (British Telecom) outage reports came from the following cities: Hemel Hempstead, Hitchin, Dunstable, Luton, Stotfold, Ampthill, Henlow, Lidlington, Harpenden, Welwyn Garden City, St Albans and Stevenage.

Loading map, please wait...
City Problem Type Report Time
United KingdomHemel Hempstead Internet
United KingdomHitchin Wi-fi
United KingdomHemel Hempstead Internet
United KingdomDunstable E-mail
United KingdomLuton Internet
United KingdomLuton Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Luton, England

Latest outage, problems and issue reports in Luton and nearby locations:

  • tracifer1978 Tracy White (@tracifer1978) reported from Luton, England

    @btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY

  • SwazzyGamer Richard Moore (@SwazzyGamer) reported from London Colney, England

    @bt_uk I would like to cancel my contract as I've been with BT for more than 18 months now and I'm moving abroad. Everytime I call, I'm waiting in a que and you can't cancel online... I don't want to be forced onto another 18 month contract. Thanks

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻

  • ycruiselesley lesley (@ycruiselesley) reported from London Colney, England

    @bt_uk is there a signal problem in westminster No channels working for last hour

  • Tring_Astro Tring Astro (@Tring_Astro) reported from Tring, England

    @btbusinesscare you are a total nightmare!!!!!! Two days trying to report and get help with our phone line and still nowhere....

  • vodkachamp KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless

  • Smartcasual86 Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.

  • BobFootprints FootprintsFoundation (@BobFootprints) reported from London Colney, England

    @btsport you must be the worst communications company in the world. I cancelled my BT Sport subscription as I was unable to contact you be telephone ! Your answer 50% reduction. No thank. I now get a demand to pay. Online banking act no you quote has 30 different id’s !

  • KyleRiley23 Kyle Douglas Riley (@KyleRiley23) reported from Harpenden, England

    @bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.

  • nevans1986 Space (@nevans1986) reported from Meppershall, England

    @bt_uk sound on bt sport has been really bad tonight. Sounds patchy.

  • vodkachamp KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    @bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv

  • Kwal1972 Katie (@Kwal1972) reported from Ampthill, England

    @bt_uk Hi my elderly parents have been without broadband for 48hours. They were told it was a problem with their hub; a new hub has arrived today but it’s not working. They were expecting a call between 4-5pm but nothing. Can you look into this please. They are in the EN10 area.

  • Clarko2000 Paul Clarke (@Clarko2000) reported from Welwyn, England

    If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)

  • Smartcasual86 Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time

  • sjelms Stephen Elms (@sjelms) reported from Baldock, England

    @BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.

  • ycruiselesley lesley (@ycruiselesley) reported from London Colney, England

    @bt_uk Checked says all ok but signal breaking up all the time impossible to watch

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.

  • AnnaGoodman1 Anna Goodman (@AnnaGoodman1) reported from London Colney, England

    @btbusinesscare Never again

  • Scottishtigger Alison Young (@Scottishtigger) reported from Leighton Buzzard, England

    Truly frustrating day unable to work because the BT Broadband has failed & the fix time for Leighton Buzzard looks to be 12th May....@bt_uk

  • gashead Alistair Burns (@gashead) reported from St Albans, England

    Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MichelleClaffe Michelle Claffey (@MichelleClaffe) reported from Neillstown, Leinster

    Hey @eir @eircare - tried the online chat to check how to cancel the contract with you guys with the pending loss of @btsport from the package or the cost to amend - Any help would be appreciated! #JustJoined

  • BeaTz780 Daniel 🏴󠁧󠁢󠁷󠁬󠁳󠁿 BeaTz (@BeaTz780) reported from Avonmouth, England

    @bt_uk Just done this but no problems “apparently”. So I’m either making it up or there is a fault. Can this get fixed or my next call is to @TalkTalk

  • abisarah79 AS Lambert (@abisarah79) reported from Woodcote, England

    @bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒

  • biffrbear bifur (@biffrbear) reported from Grangemouth, Scotland

    @Rangers_co_uk @CelticFC @NBFootball @Dafabet @MagnersUK @EdenMill @vpzuk @IntelligentCL @Ladbrokes @SkySports @btsport @officialpes @Pol_Roger @ClydeSSB @Nirvana_Europe @SimpleDigi @GTOmegaRacing @HollicomPR how much more bad news can these sponsors take, from here on in it is only going to get worse, victims in court all their sordid history will be laid bare for all to see @UEFAcom @newbalance @Dafabet @MagnersCiderNI @ScottishFA @spfl

  • Sybalan Sybil Baldwin (@Sybalan) reported from Dunoon, Scotland

    @4peatssake2 @bt_uk Left BT years ago. This is the first problem I have had since

  • keenan_v Cashmere Sound (@keenan_v) reported from Chester, England

    Get onto this @bt_uk you have cut out for me a total of 37 times in the space of 3 days I wouldn’t expect any provider to cut out that much in 10 years let alone 3 days Fibre optic... Embarrassing

  • stewielong Stewie (@stewielong) reported from Briston, England

    @bt_uk why do we pay for your internet when it crashes about 5-6 times a day!!! Sort it or cancel my so called deal

  • dorsettechstem Dorset Tech - Dorset Science & Tech Centre (@dorsettechstem) reported from Marnhull, England

    @Force22M @bt_uk Same problem here, given up reporting it as they send engineers out and never find the problem :-(

  • SamMcCartney Sam McCartney (@SamMcCartney) reported from Burnley, England

    Person calling from 01272 990574 purporting to be from @bt_uk about our internet security and someone was misusing it. They’d have to be good as we don’t have BT B/Band at this location. 😂😂 He wanted to show me if I signed onto s/thing. Phone put down once I called him out. 🤣

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    I’m completely stuck. @btbusinesscare can’t even accept my report of a line fault because I’m not named on the account. Both people who are named are out of contact for the foreseeable. Have come home to use Internet here for a bit, but not having it at work is a serious problem.