BT (British Telecom)

BT (British Telecom) Outage Report in Luton, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Luton come from postal codes LU4, LU3 and LU1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Luton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Luton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Luton, England 01/13/2026 17:55

January 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Luton, England

The most recent BT (British Telecom) outage reports came from the following cities: Shefford, Leighton Buzzard, Henlow, Stevenage, Letchworth Garden City, Welwyn Garden City, Luton, Berkhamsted, Hemel Hempstead, Hitchin, Dunstable and Stotfold.

Loading map, please wait...
City Problem Type Report Time
United KingdomShefford Internet
United KingdomLeighton Buzzard Internet
United KingdomHenlow Wi-fi
United KingdomShefford Internet
United KingdomStevenage Wi-fi
United KingdomLetchworth Garden City Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Luton, England

Latest outage, problems and issue reports in Luton and nearby locations:

  • HungLee Hung Lee (@HungLee) reported from London Colney, England

    @bt_uk Yes. The line has been down for days. Need broadband for business!

  • tracifer1978 Tracy White (@tracifer1978) reported from Luton, England

    @btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY

  • Clarko2000 Paul Clarke (@Clarko2000) reported from Welwyn, England

    If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)

  • Kwal1972 Katie (@Kwal1972) reported from Ampthill, England

    @bt_uk Hi my elderly parents have been without broadband for 48hours. They were told it was a problem with their hub; a new hub has arrived today but it’s not working. They were expecting a call between 4-5pm but nothing. Can you look into this please. They are in the EN10 area.

  • sdunlop Stuart Dunlop (@sdunlop) reported from Stevenage District, England

    @AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻

  • rsborrett Richard Borrett (@rsborrett) reported from Hitchin, England

    @bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!

  • AnnaGoodman1 Anna Goodman (@AnnaGoodman1) reported from London Colney, England

    @btbusinesscare Never again

  • robinhood126sta robinhoodpub (@robinhood126sta) reported from St Albans, England

    @btbusinesscare signal issues @robinhood126sta #help

  • Smartcasual86 Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time

  • wakefield1967 DB (@wakefield1967) reported from Stondon, England

    @mrjakehumphrey @btsport Looking tired because they've been tottaly outplayed and their heads are down

  • cjforms Caroline Jarrett (@cjforms) reported from Leighton Buzzard, England

    @bt_uk Thanks for the offer, but I already downloaded, renamed and printed the statement pages I needed. Please ask your techies to fix the actual problem by April 2020: change the name to f the downloaded file to the statement date not today’s date. Thanks

  • sammyjr1990 Sam J Reynolds (@sammyjr1990) reported from Welwyn Garden City, England

    Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.

  • nevans1986 Space (@nevans1986) reported from Meppershall, England

    @bt_uk sound on bt sport has been really bad tonight. Sounds patchy.

  • Scottishtigger Alison Young (@Scottishtigger) reported from Leighton Buzzard, England

    Truly frustrating day unable to work because the BT Broadband has failed & the fix time for Leighton Buzzard looks to be 12th May....@bt_uk

  • SwazzyGamer Richard Moore (@SwazzyGamer) reported from London Colney, England

    @bt_uk I would like to cancel my contract as I've been with BT for more than 18 months now and I'm moving abroad. Everytime I call, I'm waiting in a que and you can't cancel online... I don't want to be forced onto another 18 month contract. Thanks

  • tetleyteabird Sarah Brigden (@tetleyteabird) reported from Hitchin, England

    @bt_uk I've already raised a complaint when I called Friday morning perhaps. We're receiving a terrible service. Unable to view the guide or watch catch up intermittently. Even after getting the kids to disconnect fron the router!!

  • Smartcasual86 Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.

  • A_Gent_Chadd Agent Chadd (@A_Gent_Chadd) reported from Hemel Hempstead, England

    Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • timpacesk9 tim pace (@timpacesk9) reported

    @SkyHelpTeam If, as a sky customer I buy the btsport box office event tonight, why can’t I watch it simultaneously on a mini box as well as the main box? Sons 16th birthday party tonight and he doesn’t want the adults in the same room! Please fix this cheers Tim.

  • darrenfeldman Darren Feldman (@darrenfeldman) reported

    In general, officials in matches decide too many games with poor decisions. Especially as they now have VAR to help! We can’t continue with a system where sometimes VAR gets to decide and other times they refer to the ref. Zero consistency #btsport #skysports

  • Cockles999 Colin Case (@Cockles999) reported

    @bt_uk She wants to upgrade her broadband as per her latest bill. Which was better for no cost. But then kept being nudged towards a digital phone. Which she doesn’t want she cannot use it. We had a similar problem like this two years ago when getting the old package.

  • KgameZHD 87-K (@KgameZHD) reported

    peter on @btsport talks **** he clearly doesn't refer to laws of the game. never had a valid argument on poor decisions hes just protecting poor officials

  • Squeakycollect1 Squeaky (@Squeakycollect1) reported

    Okay so wtf @SkyUK @btsport @virginmedia Sports packages already cost an obscene amount and you want £24.95 for the fury fight on its own ? Here's my recommendation to everyone. Stream it.

  • JessSmith97 Jess (@JessSmith97) reported

    @bt_uk hi my broadband has an extra charge this month and I’m not sure why please can you help

  • bill_gareth Gareth Bill (@bill_gareth) reported

    @btsport @Tyson_Fury @BTSportBoxing I’m not a sky or bt customer I only have my tablet or phone to watch fight. Can it be done this way as a one off thing????

  • DavidSt16313959 David Styles (@DavidSt16313959) reported

    It's so wrong that @btsport doesn't work on your additional sky boxes when you pay through the nose for Sky and BT

  • 4EverSparkle1 4 Ever Sparkle (@4EverSparkle1) reported

    @btsport @Tyson_Fury Can someone help it says it can be purchased to cast but how and where?

  • Ces129tw ces (@Ces129tw) reported

    These 2 on #BTsport talk crap