Is BT (British Telecom) having an outage in Luton, England?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) in Luton, England problems in the last 24 hours

BT (British Telecom) Outage Chart in Luton, England

September 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet (59.01%)
  • Phone (18.63%)
  • E-mail (9.32%)
  • Wi-fi (5.90%)
  • Total Blackout (4.35%)
  • TV (2.80%)

BT (British Telecom) Outage Map Near Luton, England

BT (British Telecom) in Luton, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

BT (British Telecom) Issues Reports Near Luton, England

Latest outage, problems and issue reports in Luton, England and nearby locations:
  • tinysuz
    🐾Suzanne ⚒ COYI ⚒🐾 (@tinysuz) reported from St Albans, England

    I think when I joked we would be lucky to have internet by Christmas, it was not such a joke after all. They say they will try to fix by this Friday. Why do I have no confidence this will actually happen? @BTCare

  • Captain_Deltic
    Roger Ford (@Captain_Deltic) reported from Welwyn Garden City, England

    @BTCare is there a problem at the Welwyn Garden City exchange? BTinternet keeps dropping out and is very slow. My business broadband account over a separate BT Phone line is even slower.

  • moustachewax
    James McNaught (@moustachewax) reported from London Colney, England

    My iPad and phone are having an issue with btinternet, but it’s working fine on my MacBook. Is anyone else having a problem @BTCare?

  • RuaTrindade
    Tony Coleman (@RuaTrindade) reported from London Colney, England

    @adamstokes1992 @BTCare I’ve already told them they are in breach of GDPR. It doesn’t seem to register with them. I’ve had enough of their sheer incompetence. Been a BT customer for 28 years. That’s about to come to an abrupt end.

  • raine_ryuzaki
    Stephanie (@raine_ryuzaki) reported from Hemel Hempstead, England

    @BTCare internet still down in Hemel Hempstead :( any news?

  • 125f8
    Gordon Tant Photo (@125f8) reported from Ampthill, England

    @BTCare why do you replace DNS searches without permission ? Surely that’s not allowed as you’re modifying redirected traffic on an internal network. Due to the new GDPR laws you have to have given permission not implied.

  • itsdanmoore_
    DM (@itsdanmoore_) reported from Welwyn Hatfield, England

    @BTCare Cool that's what I was after. What are my options if they refuse to cancel the cease order? I just can't have internet because someone who doesn't live at the property says I can't?

  • itsdanmoore_
    DM (@itsdanmoore_) reported from Welwyn Hatfield, England

    @BTCare The order is open but you were unable to take over the line because the previous tenants placed a cease order dated October 25th. Surely if the line is active I should get their service through it?

  • itsdanmoore_
    DM (@itsdanmoore_) reported from Welwyn Hatfield, England

    @BTCare Spoke to order management as soon as they opened. Previous tenants are keeping the line active until November despite my order. My router won't work because it's not suitable for fibre. Reckon you could send us a fibre router so I have some sort of service in the meantime?

  • symonvegro
    Symon Vegro (@symonvegro) reported from Redbourn, England

    @BTCare Please help! I’m trying to do a really simple thing on my BT account and it’s proving impossible both online and “live” (I’ve been on your web site and holding for an advisor for hours). It really is extraordinarily frustrating.

  • SAMBeastDavid
    David (@SAMBeastDavid) reported from Welwyn, England

    @BTCare Still no LAN or Wifi this morning. I don’t care what your status thing says, there is clearly an issue. Please fix ASAP. In your contract you guarantee a LAN service at all times - so you’re breaching that at the moment...

  • SAMBeastDavid
    David (@SAMBeastDavid) reported from Welwyn, England

    @BTCare Live in a village, so have very poor signal and 4G. Can’t open link. If it’s still down tomorrow, I’ll call again and also ask how I can lodge a formal complaint? Thanks.

  • CodingHut
    Will Bryan #FBPE (@CodingHut) reported from Letchworth Garden City, England

    @Matthias_FC @BTCare Arrghhhh! It worked for a couple of hours this afternoon but now it's down again.

  • CodingHut
    Will Bryan #FBPE (@CodingHut) reported from Letchworth Garden City, England

    @BTCare Sadly the status page shows the fault from my landline number, but then gets me to login to my account which then says no fault. Can't you lookup SG6 to see what's going on?

  • CodingHut
    Will Bryan #FBPE (@CodingHut) reported from Letchworth Garden City, England

    @BTCare It tells me I have an open fault and that somebody else has reported problems that have been fixed. Speaking to my neighbours though it seems there is a larger outage in Letchworth.

  • CodingHut
    Will Bryan #FBPE (@CodingHut) reported from Letchworth Garden City, England

    @BTCare Broadband faults in Letchworth (SG6). Can you provide more info on issue and ETA for a fix?

  • ConorMegaw
    Conor Megaw (@ConorMegaw) reported from Welwyn Garden City, England

    @powerportraits @PriskMark @BTCare @plusnethelp @Plusnet I agree David. Unless they have installed specific kit in your house, I’m guessing “monitoring your connection” means checking your sync speed. I continuously sync at 40/10 despite the issues in the evenings / weekends. I feel they are choosing to misunderstand the issue!

  • swatton1
    Laura Swatton (@swatton1) reported from Berkhamsted, England

    @martinkeown5 has shown his true colours on @btsport WTF was that all about?! Last I looked a team had 11 players! #sitonthefence #attitudeproblem #getbackinyourbox

  • ainsleywalker
    Ainsley Walker (@ainsleywalker) reported from Luton, England

    @cannockman38 @mcbeaney @GaryLineker @btsport "They are showing only one match for free" But PJ was on about this one match, his original statement was ''Shame the majority of the British population can't afford to pay to watch this game''. Key words, 'THIS GAME'. This game has been made free, so he got rude for nothing.

  • ainsleywalker
    Ainsley Walker (@ainsleywalker) reported from Luton, England

    @mcbeaney @GaryLineker @btsport Shut down by BT Sport and Lineker mate, how do you feel?

  • JackJHutchinson
    Jack J Hutchinson (@JackJHutchinson) reported from St Albans, England

    @BTCare @parcelforce It’s my Broadband equipment & TV set-top box. Service. Due to start tomorrow which might be tricky without the equipment. Understand problems occur but not ideal & @parcelforce seem to have gone off the radar.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • HireDesignLtd
    HireDesignLtd (@HireDesignLtd) reported

    @BTCare Hi Dale - I’m a business customer. It’s now fixed itself without me changing anything, and nothing on my network can cause routing failures on your network in Croydon.

  • Laurettaaa93
    Lauretta Mathers (@Laurettaaa93) reported

    @BTCare Both. Been slow since we moved despite promises of more speed than Sky. Our phones usually drop but Today neither of our iPhones are connecting at all (we get a “log in” page but it doesn’t load).

  • rdf_northolt
    Bob Ford (@rdf_northolt) reported

    @BTCare So your incompetent systems mean that I have to go and do loads of things. How about BT fix this, BT call me, BT be nice to me #Iveonlybeenacustomerforover40years

  • sharpebirder
    Chris Sharpe (@sharpebirder) reported

    @BTCare This is nothing to do with the way I feel, though I understand why you wish to distract from your telecomms woes. The BT fault page will not load, phone lines are swamped and meanwhile it's business as usual for BT, unable or unwilling to provide the service for which I pay.

  • toddy7105
    Chris Todd (@toddy7105) reported

    @BTCare I never seen that e mail so I would of never of know mate

  • Lisa_letham
    Lisa Letham (@Lisa_letham) reported

    @BTCare I spoke to them. They say there is a problem with the Yahoo server. Why don’t you say this on your website and keep people updated? #Frustrating

  • Laurettaaa93
    Lauretta Mathers (@Laurettaaa93) reported

    @BTCare fancy explaining what the hell is wrong with your internet today? Because we are 5 mins away from calling Sky to switch back. Waste of money and rubbish customer service.

  • xoMissCjox
    𝔈𝔵𝔱𝔯𝔞𝔱𝔢𝔯𝔯𝔢𝔰𝔱𝔯𝔦𝔞𝔩 (@xoMissCjox) reported

    @BTCare hi, absaloutly outraged that we are still waiting after 5 weeks to have our internet set up after being told 5 days. Noones helping, making a formal complaint on all platforms if this is not done!

  • Gary7Bell
    Gary Bell (@Gary7Bell) reported

    @btbusinesscare phoned again to report the issue this member of staff has sent ANOTHER engineer out who has once again informed me he cant fix anything because BT have cut my number off This is a disgrace completly & utterly disgusting that im still in the same position as day 1

  • Laurettaaa93
    Lauretta Mathers (@Laurettaaa93) reported

    @BTCare worst internet we’ve ever had. Won’t connect to WiFi, won’t even load the log in page. Looks like we’re going back to sky!