BT (British Telecom) Outage Report in Caddington, Central Bedfordshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Caddington, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Caddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 24: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Caddington, Central Bedfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Welwyn Garden City, Luton, Dunstable, Leighton Buzzard, Berkhamsted, Hitchin, Stevenage, Welwyn, Hemel Hempstead, Potters Bar, Letchworth Garden City, St Albans, Harpenden, Hatfield and Tring.
| City | Problem Type | Report Time |
|---|---|---|
 Welwyn Garden City |
Internet | |
| Luton |
Phone | |
| Luton |
Phone | |
| Luton |
Internet | |
| Luton |
Internet | |
| Luton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Caddington, England
Latest outage, problems and issue reports in Caddington and nearby locations:
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Paul Lagan
(@CFCJourno) reported
from
London Colney, England
@btsport hi. I cannot get the live channels on the BT Sport app on my Samsung TV - I get error code VC549. I’ve tried rebooting router, TV off and on, reinstalling the app / nothing works. Yet it works fine on my mobile or laptop. Please, any solution?
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S & S Timms Antiques
(@Timmsantiques) reported
from
Toddington, England
@btbusinesscare Whys you smarthub 2 wifi performance so horrific today? Is there a known issue at the moment, or have you pushed new firmware overnight or something which has broken it? Nothing in my setup has changed, but every one of my wifi devices is constantly disconnecting/reconnecting???
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Martin Watson
(@killawat) reported
from
Luton, England
Shocking customer service from @bt_uk internet deactivated Monday because they got our moving day wrong despite being told numerous times it had moved. Can't reconnect until today 3 days later. Promised someone would call today. No call received yet they insist they did at 9:30
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keithfreshwater💙
(@keithfreshwater) reported
from
Flitwick, England
@btsport can we have the microphones turned up pitch side please. After 2y of no crowds you turn them down #NapoliVenezia
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Rob Smith
(@robsmithrugby) reported
from
Tring, England
Just been informed from BT call office 0800 111 4567, engineer appointment now is 5th Jan - fault registered Boxing Day. They also accused Twitter accounts @bt_uk and @BTGroup and @BTSopenreach as scammer accounts. Also say BT customer resolution doesn’t exist. Happy New Year.
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IAMSHARLIEANNE
(@sharliesangel) reported
from
Clophill, England
@bt_uk is this really the only way someone contacts me. I have had no email for two weeks, escalated a complaint and I’m still without email???
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Philip Krajewski
(@phil_k92) reported
from
Nash Mills, England
@bt_uk why is my bandwidth/internet/whatever it may be so poor that I can watch the rugby on bt sport on my phone via 4G without trouble yet keep getting IPC6023 error code on my bt supplied YouView box (with bt hybrid fibre broadband)??!! I don’t even live in a rural area!!!
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Paul Whelan
(@PaulWhelanTweet) reported
from
Aston Clinton, England
@btbusinesscare Sadly, the chat agent couldn’t help either. Simple question, no-one can give me an answer. I’ll try the Billing team again later. Spoke to them yesterday, and got three different answers. Unbelievable.
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S & S Timms Antiques
(@Timmsantiques) reported
from
Flitwick, England
@btbusinesscare you are to blame for this as well! And over 90 minutes on the phone to your customer service and order management team feeling like I am banging my head against a brick wall hasn’t helped either!
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Mark Baker 🦅
(@markbaker1966) reported
from
Slapton, England
Another 2 hours on the phone trying to sort this fiasco out … no explanation, nothing resolved and no response from @bt_uk @BTCare … the worst business I’ve had to deal with and without doubt the worst customer service experience ever
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Mark Baker 🦅
(@markbaker1966) reported
from
Slapton, England
@bt_uk Without doubt, the worst customer service ever. You disconnect my broadband & phone for no reason. I have now spent over 2 hrs on the speaking to 5 ’advisors’ asking for an explanation and to be reconnected, then the call fails and nobody calls back and still no service 😡
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Rob Smith
(@robsmithrugby) reported
from
Tring, England
Excited as I move into Day 5 of Wi-Fi failure and hope of engineers visit @bt_uk and @BTGroup As yet just silence. Not keen to pop down the shops. Guessing the repair work will take for my 5 day wait about 30mins. Productivity eh, who needs it. Why no local maintenance beyond me
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Lisa 🏴🇬🇧🐶⚽️🍺
(@loobylou470) reported
from
Stevenage District, England
@virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye
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Duncan Young 🐝
(@duncanyoung68) reported
from
London Colney, England
Dear @btsport can you please not show the @BarnetFC game on TV. Having to watch us is embarrassing enough without the world seeing how **** we were. Thanks
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Peter Carter-Brown
(@pecarbrown) reported
from
Dunstable, England
@bt_uk @bt_uk what happens if your home is in a mobile network dead spot? Still unbreakable then? 🤔
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Martin Spooner
(@spoonrmicroblog) reported
from
Luton, England
@bt_uk DM sent. After 20 minutes with automated help and SMS on my mobile phone it said you weren't there at this time. Nice to see you are. Thanks.
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Gurs Sehmi
(@GursSehmi) reported
from
Hertfordshire, England
I'm feeling really liberated since I cancelled @bt_uk service! I now no longer have to deal with the worst service known to man. I am soon cancelling @skytv , and they have the second worst!!
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Warren Edwards
(@warrenedwards11) reported
from
Luton, England
@aimeejedwards @bt_uk Feel your pain, had poor internet for the last year with BT
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Martin Spooner
(@spoonrmicroblog) reported
from
Luton, England
@bt_uk I'm "We've Thought of Everything" package Fibre with Halo 3... While I was sat here, lightning has blown my Smart Hub, it's dead powerwise, & maybe the overhead wire into the house. It's 0700hrs Sunday & no help available, you haven't thought of this?
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david marney
(@shaydavefall) reported
from
Caddington, England
‘Miles away from Their best’ is a fair assessment from @btsport of @FCHTOnline performance today. Very disappointed with Pete Wild in front of the cameras let himself down.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Lowery
(@HelloMarkLowery) reported
@bt_uk In fairness to@bt_uk everyone you speak to there is extremely helpful and competent, and genuinely bend over backwards to sort your problems out. If only I didn't have to spend 4 1/2 hours on hold over the last 2 days to speak to them.
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Brigit Hoole
(@BrigitHoole) reported
@bt_uk so I've been promised Internet service by the end of the day for 2 days now after YOU cut me off by mistake. Still nothing, do you lie purposely to fob off your new customers?
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Mona Marvani
(@marvani_mona) reported
@bt_uk my broadband is down AGAIN & I have an engineer out tomorrow but I cannot seem to able to speak to a human to get my mini hub connected? Pls can someone help as we have no Wi-fi, no TV and no phone! Help pls
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Rupert wilson
(@Oxfordite) reported
@ctjones @BTCare Hope you got suitable connectivity after all that.. ..you should try dealing with TalkTalk!! Most contact, whether by phone or chat, sees a computer at the other end.. sadly, the few staff follow the same routine as the programmed computer automated support.. Lose all hope..
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Baby Yu
(@Notakoreanngirl) reported
@bt_uk Oh nice. Thanks for that but I am still in call for 40 mins and nobody is answering. I have another issue too about my old contract.
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Tx
(@Tricia__x) reported
@bt_uk how long does it normally take for you to respond to a complaint?
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Lucy W
(@Lucyawright) reported
@richiet1892 @btbusinesscare @BTCare Three weeks! Hours of every day on the phone. This isn’t just me being able to watch Netflix, it’s my work. Valuable work with vulnerable children. Despite numerous times of telling BT I’m not a business they still give me this Terrible account- two now it would seem! 😭😭😭
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Caroline
(@MadeiraMrs) reported
@bt_uk I just held on for nearly an hour to speak to your contact centre and then your agent put me through to EE in error who couldn’t help or transfer me either. Online chat isn’t currently working. Welcome to the dystopian world of BT 😡
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Hillard 👑
(@hillardm) reported
@Notakoreanngirl @bt_uk Terrible experience... I got put through to someone who cut me off and had to ring back through (another 25 mins waiting) They've fixed the issue apparently now and reordered, but I still have to wait until Tuesday to see if it actually comes on it not!
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Aim
(@amypeters) reported
@OpenreachHelp hi, can you tell me how zen can get you to install FTTP within a week (to a neighbour) but @bt_uk have earliest date as 2 months’ time? As a key worker WFH with faults lasting over a year you can’t fix I would hope BT could get you to move quicker than this.